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  • Searching for the Perfect Developer&rsquo;s Laptop.

    - by mbcrump
    I have been in the market for a new computer for several months. I set out with a budget of around $1200. I knew up front that the machine would be used for developing applications and maybe some light gaming. I kept switching between buying a laptop or a desktop but the laptop won because: With a Laptop, I can carry it everywhere and with a desktop I can’t. I searched for about 2 weeks and narrowed it down to a list of must-have’s : i7 Processor (I wasn’t going to settle for an i5 or AMD. I wanted a true Quad-core machine, not 2 dual-core fused together). 15.6” monitor SSD 128GB or Larger. – It’s almost 2011 and I don’t want an old standard HDD in this machine. 8GB of DDR3 Ram. – The more the better, right? 1GB Video Card (Prefer NVidia) – I might want to play games with this. HDMI Port – Almost a standard on new Machines. This would be used when I am on the road and want to stream Netflix to the HDTV in the Hotel room. Webcam Built-in – This would be to video chat with the wife and kids if I am on the road. 6-Cell Battery. – I’ve read that an i7 in a laptop really kills the battery. A 6-cell or 9-cell is even better. That is a pretty long list for a budget of around $1200. I searched around the internet and could not buy this machine prebuilt for under $1200. That was even with coupons and my company’s 10% Dell discount. The only way that I would get a machine like this was to buy a prebuilt and replace parts. I chose the  Lenovo Y560 on Newegg to start as my base. Below is a top-down picture of it.   Part 1: The Hardware The Specs for this machine: Color :  GrayOperating System : Windows 7 Home Premium 64-bitCPU Type : Intel Core i7-740QM(1.73GHz)Screen : 15.6" WXGAMemory Size : 4GB DDR3Hard Disk : 500GBOptical Drive : DVD±R/RWGraphics Card : ATI Mobility Radeon HD 5730Video Memory : 1GBCommunication : Gigabit LAN and WLANCard slot : 1 x Express Card/34Battery Life : Up to 3.5 hoursDimensions : 15.20" x 10.00" x 0.80" - 1.30"Weight : 5.95 lbs. This computer met most of the requirements above except that it didn’t come with an SSD or have 8GB of DDR3 Memory. So, I needed to start shopping except this time for an SSD. I asked around on twitter and other hardware forums and everyone pointed me to the Crucial C300 SSD. After checking prices of the drive, it was going to cost an extra $275 bucks and I was going from a spacious 500GB drive to 128GB. After watching some of the SSD videos on YouTube I started feeling better. Below is a pic of the Crucial C300 SSD. The second thing that I needed to upgrade was the RAM. It came with 4GB of DDR3 RAM, but it was slow. I decided to buy the Crucial 8GB (4GB x 2) Kit from Newegg. This RAM cost an extra $120 and had a CAS Latency of 7. In the end this machine delivered everything that I wanted and it cost around $1300. You are probably saying, well your budget was $1200. I have spare parts that I’m planning on selling on eBay or Anandtech.  =) If you are interested then shoot me an email and I will give you a great deal mbcrump[at]gmail[dot]com. 500GB Laptop 7200RPM HDD 4GB of DDR3 RAM (2GB x 2) faceVision HD 720p Camera – Unopened In the end my Windows Experience Rating of the SSD was 7.7 and the CPU 7.1. The max that you can get is a 7.9. Part 2: The Software I’m very lucky that I get a lot of software for free. When choosing a laptop, the OS really doesn’t matter because I would never keep the bloatware pre-installed or Windows 7 Home Premium on my main development machine. Matter of fact, as soon as I got the laptop, I immediately took out the old HDD without booting into it. After I got the SSD into the machine, I installed Windows 7 Ultimate 64-Bit. The BIOS was out of date, so I updated that to the latest version and started downloading drivers off of Lenovo’s site. I had to download the Wireless Networking Drivers to a USB-Key before I could get my machine on my wireless network. I also discovered that if the date on your computer is off then you cannot join the Windows 7 Homegroup until you fix it. I’m aware that most people like peeking into what programs other software developers use and I went ahead and listed my “essentials” of a fresh build. I am a big Silverlight guy, so naturally some of the software listed below is specific to Silverlight. You should also check out my master list of Tools and Utilities for the .NET Developer. See a killer app that I’m missing? Feel free to leave it in the comments below. My Software Essential List. CPU-Z Dropbox Everything Search Tool Expression Encoder Update Expression Studio 4 Ultimate Foxit Reader Google Chrome Infragistics NetAdvantage Ultimate Edition Keepass Microsoft Office Professional Plus 2010 Microsoft Security Essentials 2  Mindscape Silverlight Elements Notepad 2 (with shell extension) Precode Code Snippet Manager RealVNC Reflector ReSharper v5.1.1753.4 Silverlight 4 Toolkit Silverlight Spy Snagit 10 SyncFusion Reporting Controls for Silverlight Telerik Silverlight RadControls TweetDeck Virtual Clone Drive Visual Studio 2010 Feature Pack 2 Visual Studio 2010 Ultimate VS KB2403277 Update to get Feature Pack 2 to work. Windows 7 Ultimate 64-Bit Windows Live Essentials 2011 Windows Live Writer Backup. Windows Phone Development Tools That is pretty much it, I have a new laptop and am happy with the purchase. If you have any questions then feel free to leave a comment below.  Subscribe to my feed

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  • Your Next IT Job

    - by BuckWoody
    Some data professionals have worked (and plan to work) in the same place for a long time. In organizations large and small, the turnover rate just isn’t that high. This has not been my experience. About every 3-5 years I’ve changed either roles or companies. That might be due to the IT environment or my personality (or a mix of the two), but the point is that I’ve had many roles and worked for many companies large and small throughout my 27+ years in IT. At one point this might have been a detriment – a prospective employer looks at the resume and says “it seems you’ve moved around quite a bit.” But I haven’t found that to be the case all the time –in fact, in some cases the variety of jobs I’ve held has been an asset because I’ve seen what works (and doesn’t) in other environments, which can save time and money. So if you’re in the first camp – great! Stay where you are, and continue doing the work you love. but if you’re in the second, then this post might be useful. If you are planning on making a change, or perhaps you’ve hit a wall at your current location, you might start looking around for a better paying job – and there’s nothing wrong with that. We all try to make our lives better, and for some that involves more money. Money, however, isn’t always the primary motivator. I’ve gone to another job that doesn’t have as many benefits or has the same salary as the current job I’m working to gain more experience, get a better work/life balance and so on. It’s a mix of factors that only you know about. So I thought I would lay out a few advantages and disadvantages in the shops I’ve worked at. This post isn’t aimed at a single employer, but represents a mix of what I’ve experienced, and of course the opinions here are my own. You will most certainly have a different take – if so, please post a response! I also won’t mention a specific industry – I’ve worked everywhere from medical firms, legal offices, retail, billing centers, manufacturing, government, even to NASA. I’m focusing here mostly on size and composition. And I’m making some very broad generalizations here – I am fully aware that a small company might have great benefits and a large company might allow a lot of role flexibility.  your mileage may vary – and again, post those comments! Small Company To me a “small company” means around 100 people or less – sometimes a lot less. These can be really fun, frustrating places to to work. Advantages: a great deal of flexibility, a wide range of roles (often at the same time), a large degree of responsibility, immediate feedback, close relationships with co-workers, work directly with your customer. Disadvantages: Too much responsibility, little work/life balance, immature political structure, few (if any) benefits. If the business is family-owned, they can easily violate work/life boundaries. Medium Size company In my experience the next size company I would work for involves from a few hundred people to around five thousand. Advantages: Good mobility – fairly easy to get promoted, acceptable benefits, more defined responsibilities, better work/life balance, balanced load for expertise, but still the organizational structure is fairly simple to understand. Disadvantages: Pay is not always highest, rapid changes in structure as the organization grows, transient workforce. You may not be given the opportunity to work with another technology if someone already “owns” it. Politics are painful at this level as people try to learn how to do it. Large Company When you get into the tens of thousands of folks employed around the world, you’re in a large company. Advantages: Lots of room to move around – sometimes you can work (as I have) multiple jobs through the years and yet stay at the same company, building time for benefits, very defined roles, trained managers (yes, I know some of them are still awful – trust me – I DO know that), higher-end benefits, long careers possible, discounts at retailers and other “soft” benefits, prestige. For some, a higher level of politics (done professionally) is a good thing. Disadvantages: You could become another faceless name in the crowd, might not allow a great deal of flexibility,  large organizational changes might take away any control you have of your career. I’ve also seen large layoffs happen, and good people get let go while “dead weight” is retained. For some, a higher level of politics is distasteful. So what are your experiences? Share with the group! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Global Perspective: Oracle AppAdvantage Does its Stage Debut in the UK

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Global Perspective is a monthly series that brings experiences, business needs and real-world use cases from regions across the globe. This month’s feature is a follow-up from last month’s Global Perspective note from a well known ACE Director based in EMEA. My first contribution to this blog was before Oracle Open World and I was quite excited about where this initiative would take me in my understanding of the value of Oracle Fusion Middleware. Rimi Bewtra from the Oracle AppAdvantage team came as promised to the Oracle ACE Director briefings and explained what this initiative was all about and I then asked the directors to take part in the new survey. The story was really well received and then at the SOA advisory board that many of these ACE Directors already take part in there was a further discussion on how this initiative will help customers understand the benefits of adoption. A few days later Rick Beers launched the program at a lunch of invited customer executives which included one from Pella who talked about their projects (a quick recap on that here). I wasn’t able to stay for the whole event but what really interested me was that these executives who understood the technology but where looking for how they could use them to drive their businesses. Lots of ideas were bubbling up in my head about how we can use this in user groups to help our members, and the timing was fantastic as just three weeks later we had UKOUG_Apps13, our flagship Applications conference in the UK. We had independently working with Oracle marketing in the UK on an initiative called Apps Transformation to help our members look beyond just the application they use today. We have had a Fusion community page but felt the options open are now much wider than Fusion Applications, there are acquired applications, social, mobility and of course the underlying technology, Oracle Fusion Middleware. I was really pleased to be allowed to give the Oracle AppAdvantage story as a session in our conference and we are planning a special Apps Transformation event in March where I hope the Oracle AppAdvantage team will take part and we will have the results of the survey to discuss. But, life also came full circle for me. In my first post, I talked about Andrew Sutherland and his original theory that Oracle Fusion Middleware adoption had technical drivers. Well, Andrew was a speaker at our event and he gave a potted, tech-talk free update on Oracle Open World. Andrew talked about the Prevailing Technology Winds, and what is driving this today and he talked about that in the past it was the move from simply automating processes (ERP etc), through the altering of those processes (SOA) and onto consolidation. The next drivers are around the need to predict, both faster and more accurately; how to better exploit the information that we have available. He went on to talk about The Nexus of Forces: Social, Mobile, Cloud and Information – harnessing these forces of change with Oracle technology. Gartner really likes this concept and if you want to know more you can get their paper here. All this has made me think, and I hope it will make you too. Technology can help us drive our businesses better and understanding your needs can be the first step on your journey, which was the theme of our event in the UK. I spoke to a number of the delegates and I hope to share some of their stories in later posts. If you have a story to share, the survey is at: https://www.surveymonkey.com/s/P335DD3 About the Author: Debra Lilley, Fujitsu Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director. Debra has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Leader and then Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts Editor’s Note: Debra has kindly agreed to share her musings and experience in a monthly column on the Fusion Middleware blog so do stay tuned…

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  • Build 2012, some thoughts..

    - by Dennis Vroegop
    I think you probably read my rant about the logistics at Build 2012, as posted here, so I am not going into that anymore. Instead, let’s look at the content. (BTW If you did read that post and want some more info then read Nia Angelina’s post about Build. I have nothing to add to that.) As usual, there were good speakers and some speakers who could benefit from some speaker training. I find it hard to understand why Microsoft allows certain people on stage, people who speak English with such strong accents it’s hard for people, especially from abroad, to understand. Some basic training might be useful for some of them. However, it is nice to see that most speakers are project managers, program managers or even devs on the teams that build the stuff they talk about: there was a lot of knowledge on stage! And that means when you ask questions you get very relevant information. I realize I am not the average audience member here, I am regular speaker myself so I tend to look for other things when I am in a room than most audience members so my opinion might differ from others. All in all the knowledge of the speakers was above average but the presentation skills were most of the times below what I would describe as adequate. But let us look at the contents. Since the official name of the conference is Build Windows 2012 it is not surprising most of the talks were focused on building Windows 8 apps. Next to that, there was a lot of focus on Azure and of course Windows Phone 8 that launched the day before Build started. Most sessions dealt with C# and JavaScript although I did see a tendency to use C++ more. Touch. Well, that was the focus on a lot of sessions, that goes without saying. Microsoft is really betting on Touch these days and being a Touch oriented developer I can only applaud this. The term NUI is getting a bit outdated but the principles behind it certainly aren’t. The sessions did cover quite a lot on how to make your applications easy to use and easy to understand. However, not all is touch nowadays; still the majority of people use keyboard and mouse to interact with their machines (or, as I do, use keyboard, mouse AND touch at the same time). Microsoft understands this and has spend some serious thoughts on this as well. It was all about making your apps run everywhere on all sorts of devices and in all sorts of scenarios. I have seen a couple of sessions focusing on the portable class library and on sharing code between Windows 8 and Windows Phone 8. You get the feeling Microsoft is enabling us devs to write software that will be ubiquitous. They want your stuff to be all over the place and they do anything they can to help. To achieve that goal they provide us with brilliant SDK’s, great tooling, a very, very good backend in the form of Windows Azure (I was particularly impressed by the Mobility part of Azure) and some fantastic hardware. And speaking of hardware: the partners such as Acer, Lenovo and Dell are making hardware that puts Apple to a shame nowadays. To illustrate: in Bellevue (very close to Redmond where Microsoft HQ is) they have the Microsoft Store located very close to the Apple Store, so it’s easy to compare devices. And I have to say: the Microsoft offerings are much, much more appealing that what the Cupertino guys have to offer. That was very visible by the number of people visiting the stores: even on the day that Apple launched the iPad Mini there were more people in the Microsoft store than in the Apple store. So, the future looks like it’s going to be fun. Great hardware (did I mention the Nokia Lumia 920? No? It’s brilliant), great software (Windows 8 is in a league of its own), the best dev tools (Visual Studio 2012 is still the champion here) and a fantastic backend (Azure.. need I say more?). It’s up to us devs to fill up the stores with applications that matches this. To summarize: it is great to be a Windows developer. PS. Did I mention Surface RT? Man….. People were drooling all over it wherever I went. It is fantastic :-) Technorati Tags: Build,Windows 8,Windows Phone,Lumia,Surface,Microsoft

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  • HP Pavilion tx2000 - Wifi adapter no longer works after moving from 12.04 to a 12.10 clean install

    - by Marek L.
    I have a HP Pavilion tx2000 that I have been running Ubuntu 12.04 on for a couple of months without any problems (wifi worked great) until yesterday when my hard drive failed. I replaced the hard drive and decided to install Ubuntu 12.10. Unlike 12.04, the wifi did not work after the installation finished and all the updates where installed (over Ethernet). The network drop down in the top right didn't even show a wireless option. I Googled about for a bit and found some solutions that seemed like they might work. Unfortunately they did not. Here is what I tried: sudo apt-get remove bcmwl-kernel-source sudo apt-get install b43-fwcutter sudo apt-get install firmware-b43-lpphy-installer Restart the computer. And the wifi still didn't work. At which point I panicked a bit and tried to undo the previous commands by running: sudo apt-get remove b43-fwcutter firmware-b43-lpphy-installer sudo apt-get install bcmwl-kernel-source Restart the computer. The wifi still doesn't work. This is where I stopped because I have no idea what I am doing and don't want to mess something up. The network drop down still doesn't show a wireless option and the hardware wifi switch on the laptop is amber (it turns blue when the wifi is on). Using the hardware switch does not change the color. Output from: sudo lspci ... 08:00.0 Network controller: Broadcom Corporation BCM4322 802.11a/b/g/n Wireless LAN Controller (rev 01) ... Output from: sudo lshw -class network *-network UNCLAIMED description: Network controller product: BCM4322 802.11a/b/g/n Wireless LAN Controller vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:08:00.0 version: 01 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: latency=0 resources: memory:d1100000-d1103fff ... Output from: sudo rfkill list all 0: hp-wifi: Wireless LAN Soft blocked: no Hard blocked: yes UPDATE: After writing up this question tried the following command: sudo rfkill unblock all At first it didn't do anything but after running it about four times, sudo rfkill list all now returns: 0: hp-wifi: Wireless LAN Soft blocked: no Hard blocked: no But the network menu still does not have a wireless option and the hardware switch still glows amber. Pushing the hardware switch turns the hard block back on and I have to run sudo rfkill unblock all multiple times again to turn it off. Any help is appreciated! Update 2: Full output from sudo lspci -nn: 00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] RS780 Host Bridge [1022:9600] 00:01.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (int gfx) [1022:9602] 00:04.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 0) [1022:9604] 00:05.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 1) [1022:9605] 00:06.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2) [1022:9606] 00:11.0 SATA controller [0106]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] [1002:4391] 00:12.0 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller [1002:4397] 00:12.1 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0 USB OHCI1 Controller [1002:4398] 00:12.2 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller [1002:4396] 00:13.0 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller [1002:4397] 00:13.1 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0 USB OHCI1 Controller [1002:4398] 00:13.2 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller [1002:4396] 00:14.0 SMBus [0c05]: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller [1002:4385] (rev 3a) 00:14.1 IDE interface [0101]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 IDE Controller [1002:439c] 00:14.2 Audio device [0403]: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) [1002:4383] 00:14.3 ISA bridge [0601]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller [1002:439d] 00:14.4 PCI bridge [0604]: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge [1002:4384] 00:14.5 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI2 Controller [1002:4399] 00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor HyperTransport Configuration [1022:1300] (rev 40) 00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor Address Map [1022:1301] 00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor DRAM Controller [1022:1302] 00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor Miscellaneous Control [1022:1303] 00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor Link Control [1022:1304] 01:05.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI RS780M/RS780MN [Mobility Radeon HD 3200 Graphics] [1002:9612] 08:00.0 Network controller [0280]: Broadcom Corporation BCM4322 802.11a/b/g/n Wireless LAN Controller [14e4:432b] (rev 01) 09:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 02)

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  • Oracle CRM On Demand Release 24 is Generally Available

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We are pleased to announce that Oracle CRM On Demand Release 24 is Generally Available as of October 25, 2013 Get smarter, more productive and the best value with Oracle CRM On Demand Release 24. Oracle CRM On Demand continues to be the most complete Software-as-a-Service (SaaS) CRM solution available. Now, with Release 24, organizations of all types and sizes benefit from actionable insight anywhere, anytime, as well as key enhancements in mobility, embedded social, analytics, integration and extensibility, and ease of use.Next Generation Mobile and Desktop Solutions : Oracle CRM On Demand Release 24 offers a complete set of mobile and desktop solutions that improve productivity by enabling reps to access and update information anywhere, anytime. Capabilities include: Oracle CRM On Demand Disconnected Mobile Sales (DMS) – A disconnected native iPad solution, DMS has been further streamlined mobile sales process by adding Structured Product Messaging to record brand specific call objectives, enhancements in HTML5 eDetailing including message response tracking and improvements in administration and configuration such as more field management options for read only fields, role management and enhanced logging. Oracle CRM On Demand Connected Mobile Sales. This add-on mobile service provides a configurable mobile solution on iOS, BlackBerry and now Android devices. You can access data from CRM On Demand in real time with a rich, native user experience, that is comfortable and familiar to current iOS, BlackBerry and Android users. New features also include Single Sign On to enhance security for mobile users.  Oracle CRM On Demand Desktop: This application centralizes essential CRM information in the familiar Microsoft Outlook environment,increasing user adoption and decreasing training costs. Users can manage CRM data while disconnected, then synchronize bi-directionally when they are back on the network. New in Oracle CRM On Demand Desktop Version 3 is the ability to synchronize by Books of Business, and improved Online Lookup. Mobile Browser Support: The following mobile device browsers are now supported: Apple iPhone, Apple iPad, Windows 8 Tablets, and Google Android. Leverage the Social Enterprise Engaging customers via social channels is rapidly becoming a significant key to enhanced customer experience as it provides proactive customer service, targeted messaging and greater intimacy throughout the entire customer lifecycle. Listening to customers on the social channels can identify a customers’ sphere of influence and the real value they bring to their organization, or the impact they can have on the opportunity. Servicing the customer’s need is the first step towards loyalty to a brand, integrating with social channels allows us to maximize brand affinity and virally expand customer engagements thus increasing revenue. Oracle CRM On Demand is leveraging the Social Enterprise through its integration with Oracle’s Social Relationship Management (SRM) product suite by providing out-of-the-box integration with Social Engagement and Monitoring (SEM), Social Marketing (SM) and Oracle Social Network (OSN). With Oracle CRM On Demand Release 24, users are able to create a service request from a social post via SEM and have leads entered on a SM lead form automatically entered into Oracle CRM On Demand along with the campaign, streamlining the lead qualification process. Get Smarter with Actionable Insight The difference between making good decisions and great decisions depends heavily upon the quality, structure, and availability of information at hand. Oracle CRM On Demand Release 24 expands upon its industry-leading analytics capabilities to provide greater business insight than ever before. New capabilities include flexible permissions on analytics reports folders, allowing for read only access to reports, and additional field and object coverage. Get More Productive with Powerful Tools Oracle CRM On Demand Release 24 introduces a new set of powerful capabilities designed to maximize productivity. A significant new feature for customizing Oracle CRM On Demand is a JavaScript API. The JS API allows customers to add new buttons, suppress existing buttons and even change what happens when a user clicks an existing button. Other usability enhancements, such as personalized related information applets, extended case insensitive search provide users with better, more intuitive, experience. Additional privileges for viewing private activities and notes allow administrators to reassign records as needed, and Custom Object management. Workflow has been added to the Order Item object; and now tasks can be assigned to a relative user, such as an Account Owner, allowing more complex business processes to be automated and adhered to. Get the Best Value Oracle CRM On Demand delivers unprecedented value with the broadest set of capabilities from a single-provider solution, the industry’s lowest total cost of ownership, the most on-demand deployment options, the deepest CRM expertise and experience of any CRM provider, and the most secure CRM in the cloud. With Release 24, Oracle CRM On Demand now includes even more enterprise-grade security, integration, and extensibility features, along with enhanced industry editions to save you time and money. New features include: Business Process Administration: A new privilege has been added that allows administrators to override a Business Process Administration rule.This privilege permits users to edit a locked record, or unlock a record, in the event of a material change that needs to be reflected per corporatepolicy. Additionally, the Products Detailed object has been added to Business Process Administration, enabling record locking and logic to be applied. Expanded Integration: Oracle continues to improve Web Services each release, by adding more object coverage enabling customers and partners to easily integrate with CRM On Demand. Bottom Line Oracle CRM On Demand Release 24 enables organizations to get smarter, get more productive, and get the best value, period. For more information on Oracle CRM On Demand Release 24, please visit oracle.com/crmondemand

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  • Thought Oracle Usability Advisory Board Was Stuffy? Wrong. Justification for Attending OUAB: ROI

    - by ultan o'broin
    Looking for reasons tell your boss why your organization needs to join the Oracle Usability Advisory Board or why you need approval to attend one of its meetings (see the requirements)? Try phrases such as "Continued Return on Investment (ROI)", "Increased Productivity" or "Happy Workers". With OUAB your participation is about realizing and sustaining ROI across the entire applications life-cycle from input to designs to implementation choices and integration, usage and performance and on measuring and improving the onboarding and support experience. If you think this is a boring meeting of middle-aged people sitting around moaning about customizing desktop forms and why the BlackBerry is here to stay, think again! How about this for a rich agenda, all designed to engage the audience in a thought-provoking and feedback-illiciting day of swirling interactions, contextual usage, global delivery, mobility, consumerizationm, gamification and tailoring your implementation to reflect real users doing real work in real environments.  Foldable, rollable ereader devices provide a newspaper-like UK for electronic news. Or a way to wrap silicon chips, perhaps. Explored at the OUAB Europe Meeting (photograph from Terrace Restaurant in TVP. Nom.) At the 7 December 2012 OUAB Europe meeting in Oracle Thames Valley Park, UK, Oracle partners and customers stepped up to the mic and PPT decks with a range of facts and examples to astound any UX conference C-level sceptic. Over the course of the day we covered much ground, but it was all related in a contextual, flexibile, simplication, engagement way aout delivering results for business: that means solving problems. This means being about the user and their tasks and how to make design and technology transforms work into a productive activity that users and bean counters will be excited by. The sessions really gelled for me: 1. Mobile design patterns and the powerful propositions for customers and partners offered by using the design guidance with Oracle ADF Mobile. Customers' and partners' developers existing ADF developers are now productive, efficient ADF Mobile developers applying proven UX guidance using ADF Mobile components and other Oracle Fusion Middleware in the development toolkit. You can find the Mobile UX Design Patterns and Guidance on Building Mobile Apps on OTN. 2. Oracle Voice and Apps. How this medium offers so much potentual in the enterprise and offers a window in Fusion Apps cloud webservices, Oracle RightNow NLP and Nuance technology. Exciting stuff, demoed live on a mobile phone. Stay tuned for more features and modalities and how you can tailor your own apps experience.  3. Oracle RightNow Natural Language Processing (NLP) Virtual Assistant technology (Ella): how contextual intervention and learning from users sessions delivers a great personalized UX for users interacting with Ella, a fifth generation VA to solve problems and seek knowledge. 4. BYOD Keynote: A balanced keynote address contrasting Fujitsu's explaining of the conceprt, challenges, and trends and setting the expectation that BYOD must be embraced in a flexible way,  with the resolute, crafted high security enterprise requirements that nuancing the BYOD concept and proposals with the realities of their world of water tight information and device sharing policies. Fascinating stuff, as well providing anecdotes to make us thing about out own DYOD Deployments. One size does not fit all. 5. Icon Cultural Surveys Results and Insights Arising: Ever wondered about the cultural appropriateness of icons used in software UIs and how these icons assessed for global use? Or considered that social media "Like" icons might be  unacceptable hand gestures in culture or enterprise? Or do the old world icons like Save floppy disk icons still find acceptable? Well the survey results told you. Challenges must be tested, over time, and context of use is critical now, including external factors such as the internet and social media adoption. Indeed the fears about global rejection of the face and hand icons was not borne out, and some of the more anachronistic icons (checkbooks, microphones, real-to-real tape decks, 3.5" floppies for "save") have become accepted metaphors for current actions. More importantly the findings brought into focus the reason for OUAB - engage with and illicit feedback though working groups before we build anything. 6. EReaders and Oracle iBook: What is the uptake and trends of ereaders? And how about a demo of an iBook with enterprise apps content?  Well received by the audience, the session included a live running poll of ereader usage. 7. Gamification Design Jam: Fun, hands on event for teams of Oracle staff, partners and customers, actually building gamified flows, a practice that can be applied right away by customers and partners.  8. UX Direct: A new offering of usability best practices, coming to an external website for you in 2013. FInd a real user, observe their tasks, design and approve, build and measure. Simple stuff to improve apps implications no end. 9. FUSE (an internal term only, basically Fusion Simplified Experience): demo of the new Face of Fusion Applications: inherently mobile, simple to use, social, personalizable and FAST, three great demos from the HCM, CRM and ICT world on how these UX designs can be used in different ways. So, a powerful breadth and depth of UX solutions and opporunities for customers and partners to engage with and explore how they can make their users happy and benefit their business reaping continued ROI from those apps investments. Find out more about the OUAB and how to get involved here ... 

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  • 7 Steps To Cut Recruiting Costs & Drive Exceptional Business Results

    - by Oracle Accelerate for Midsize Companies
    By Steve Viarengo, Vice President Product Management, Oracle Taleo Cloud Services  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 In good times, trimming operational costs is an ongoing goal. In tough times, it’s a necessity. In both good times and bad, however, recruiting occurs. Growth increases headcount in good times, and opportunistic or replacement hiring occurs in slow business cycles. By employing creative recruiting strategies in tandem with the latest technology developments, you can reduce recruiting costs while driving exceptional business results. Here are some critical areas to focus on. 1.  Target Direct Cost Savings Total recruiting process expenses are the sum of external costs plus internal labor costs. Most organizations can reduce recruiting expenses with direct cost savings. While additional savings on indirect costs can be realized from process improvement and efficiency gains, there are direct cost savings and benefits readily available in three broad areas: sourcing, assessments, and green recruiting. 2. Sourcing: Reduce Agency Costs Agency search firm fees can amount to 35 percent of a new employee’s annual base salary. Typically taken from the hiring department budget, these fees may not be visible to HR. By relying on internal mobility programs, referrals, candidate pipelines, and corporate career Websites, organizations can reduce or eliminate this agency spend. And when you do have to pay third-party agency fees, you can optimize the value you receive by collaborating with agencies to identify referred candidates, ensure access to candidate data and history, and receive automatic notifications and correspondence. 3. Sourcing: Reduce Advertising Costs You can realize significant cost reductions by placing all job positions on your corporate career Website. This will allow you to reap a substantial number of candidates at minimal cost compared to job boards and other sourcing options. 4.  Sourcing: Internal Talent Pool Internal talent pools provide a way to reduce sourcing and advertising costs while delivering improved productivity and retention. Internal redeployment reduces costs and ramp-up time while increasing retention and employee satisfaction. 5.  Sourcing: External Talent Pool Strategic recruiting requires identifying and matching people with a given set of skills to a particular job while efficiently allocating sourcing expenditures. By using an e-recruiting system (which drives external talent pool management) with a candidate relationship database, you can automate prescreening and candidate matching while communicating with targeted candidates. Candidate relationship management can lower sourcing costs by marketing new job opportunities to candidates sourced in the past. By mining the talent pool in this fashion, you eliminate the need to source a new pool of candidates for each new requisition. Managing and mining the corporate candidate database can reduce the sourcing cost per candidate by as much as 50 percent. 6.  Assessments: Reduce Turnover Costs By taking advantage of assessments during the recruitment process, you can achieve a range of benefits, including better productivity, superior candidate performance, and lower turnover (providing considerable savings). Assessments also save recruiter and hiring manager time by focusing on a short list of qualified candidates. Hired for fit, such candidates tend to stay with the organization and produce quality work—ultimately driving revenue.  7. Green Recruiting: Reduce Paper and Processing Costs You can reduce recruiting costs by automating the process—and making it green. A paperless process informs candidates that you’re dedicated to green recruiting. It also leads to direct cost savings. E-recruiting reduces energy use and pollution associated with manufacturing, transporting, and recycling paper products. And process automation saves energy in mailing, storage, handling, filing, and reporting tasks. Direct cost savings come from reduced paperwork related to résumés, advertising, and onboarding. Improving the recruiting process through sourcing, assessments, and green recruiting not only saves costs. It also positions the company to improve the talent base during the recession while retaining the ability to grow appropriately in recovery. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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  • Impressions and Reactions from Alliance 2012

    - by user739873
    Alliance 2012 has come to a conclusion.  What strikes me about every Alliance conference is the amazing amount of collaboration and cooperation I see across higher education in the sharing of best practices around the entire Oracle PeopleSoft software suite, not just the student information system (Oracle’s PeopleSoft Campus Solutions).  In addition to the vibrant U.S. organization, it's gratifying to see the growth in the international attendance again this year, with an EMEA HEUG organizing to complement the existing groups in the Netherlands, South Africa, and the U.K.  Their first meeting is planned for London in October, and I suspect they'll be surprised at the amount of interest and attendance. In my discussions with higher education IT and functional leadership at Alliance there were a number of instances where concern was expressed about Oracle's commitment to higher education as an industry, primarily because of a lack of perceived innovation in the applications that Oracle develops for this market. Here I think perception and reality are far apart, and I'd like to explain why I believe this to be true. First let me start with what I think drives this perception. Predominately it's in two areas. The first area is the user interface, both for students and faculty that interact with the system as "customers", and for those employees of the institution (faculty, staff, and sometimes students as well) that use the system in some kind of administrative role. Because the UI hasn't changed all that much from the PeopleSoft days, individuals perceive this as a dead product with little innovation and therefore Oracle isn't investing. The second area is around the integration of the higher education suite of applications (PeopleSoft Campus Solutions) and the rest of the Oracle software assets. Whether grown organically or acquired, there is an impressive array of middleware and other software products that could be leveraged much more significantly by the higher education applications than is currently the case today. This is also perceived as lack of investment. Let me address these two points.  First the UI.  More is being done here than ever before, and the PAG and other groups where this was discussed at Alliance 2012 were more numerous than I've seen in any past meeting. Whether it's Oracle development leveraging web services or some extremely early but very promising work leveraging the recent Endeca acquisition (see some cool examples here) there are a lot of resources aimed at this issue.  There are also some amazing prototypes being developed by our UX (user experience team) that will eventually make their way into the higher education applications realm - they had an impressive setup at Alliance.  Hopefully many of you that attended found this group. If not, the senior leader for that team Jeremy Ashley will be a significant contributor of content to our summer Industry Strategy Council meeting in Washington in June. In the area of integration with other elements of the Oracle stack, this is also an area of focus for the company and my team.  We're making this a priority especially in the areas of identity management and security, leveraging WebCenter more effectively for content, imaging, and mobility, and driving towards the ultimate objective of WebLogic Suite as our platform for SOA, links to learning management systems (SAIP), and content. There is also much work around business intelligence centering on OBI applications. But at the end of the day we get enormous value from the HEUG (higher education user group) and the various subgroups formed as a part of this community that help us align and prioritize our investments, whether it's around better integration with other Oracle products or integration with partner offerings.  It's one of the healthiest, mutually beneficial relationships between customers and an Education IT concern that exists on the globe. And I can't avoid mentioning that this kind of relationship between higher education and the corporate IT community that can truly address the problems of efficiency and effectiveness, institutional excellence (which starts with IT) and student success.  It's not (in my opinion) going to be solved through community source - cost and complexity only increase in that model and in the end higher education doesn't ultimately focus on core competencies: educating, developing, and researching.  While I agree with some of what Michael A. McRobbie wrote in his EDUCAUSE Review article (Information Technology: A View from Both Sides of the President’s Desk), I take strong issue with his assertion that the "the IT marketplace is just the opposite of long-term stability...."  Sure there has been healthy, creative destruction in the past 2-3 decades, but this has had the effect of, in the aggregate, benefiting education with greater efficiency, more innovation and increased stability as larger, more financially secure firms acquire and develop integrated solutions. Cole

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  • What's New in SGD 5.1?

    - by Fat Bloke
    Oracle announced the latest version of Secure Global Desktop (SGD) this week with 3 major themes: Support for Android devices; Support for Desktop Chrome clients;  Support for Oracle Unified Directory. I'll talk about the new features in a moment, but a bit of context first: Oracle SGD - what, how and why?  Oracle Secure Global Desktop is Oracle's secure remote access product which allows users on almost any device, to access almost any type application which  is hosted in the data center, from almost any location. And it does this by sitting on the edge of the datacenter, between the user and the applications: This is actually a really smart environment for an increasing number of use cases where: Users need mobility of location AND device (i.e. work from anywhere); IT needs to ensure security of applications and data (of course!) The application requires an end-user environment which can't be guaranteed and IT may not own the client platform (e.g. BYOD, working from home, partners or contractors). Oracle has a a specific interest in this of course. As the leading supplier of enterprise applications, many of Oracle's customers, and indeed Oracle itself, fit these criteria. So, as an IT guy rolling out an application to your employees, if one of your apps absolutely needs, say,  IE10 with Java 6 update 32, how can you be sure that the user population has this, especially when they're using their own devices? In the SGD model you, the IT guy, can set up, say, a Windows Server running the exact environment required, and then use SGD to publish this app, without needing to worry any further about the device the end user is using. What's new?  So back to SGD 5.1 and what is new there: Android devices Since we introduced our support for iPad tablets in SGD 5.0 we've had a big demand from customers to extend this to Android tablets too, and so we're pleased to announce that 5.1 supports Android 4.x tablets such as Nexus 7 and 10, and the Galaxy Tab. Here's how it works, with screenshots from my Nexus 7: Simply point your browser to the SGD server URL and login; The workspace is the list of apps that the admin has deemed ok for you to run. You click on an application to run it (here's Excel and Oracle E-Business Suite): There's an extended on-screen keyboard (extended because desktop apps need keys that don't appear on a tablet keyboard such as ctrl, WIndow key, etc) and touch gestures can be mapped to desktop events (such as tap and hold to right click) All in all a pretty nice implementation for Android tablet users. Desktop Chrome Browsers SGD has always been designed around using a browser to access your applications. But traditionally, this has involved using Java to deliver the SGD client component. With HTML5 and Javascript engines becoming so powerful, we thought we'd see how well a pure web client could perform with desktop apps. And the answer was, surprisingly well. So with this release we now offer this additional way of working, which can be enabled by a simple bit of configuration. Here's a Linux desktop running in a tab in Chrome. And if you resize the browser window, the Linux desktop is resized by SGD too. Very cool! Oracle Unified Directory As I mentioned above, a lot of Oracle users already benefit from SGD. And a lot of Oracle customers use Oracle Unified Directory as their Enterprise and Carrier grade user directory. So it makes a lot of sense that SGD now supports this LDAP directory for both Authentication and as a means to determine which users get which applications, e.g. publish the engineering app to the guys in the Development group, but give everyone E-Business Suite to let them do their expenses. Summary With new devices, and faster 4G networking becoming more prevalent, the pressure for businesses to move to a increasingly mobile enterprise is stronger than ever. SGD is good for users, and even better for IT. By offering the user the ability to work from anywhere, and IT the control and security they need, everyone wins with SGD. To try this for yourself, download SGD 5.1 (look under Desktop Virtualization Products) from the Oracle Software Delivery Cloud or if you're an existing customer, get it from My Oracle Support.  -FB 

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  • Bye Bye Year of the Dragon, Hello BPM

    - by Ajay Khanna
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} As 2012 fades and we usher in a New Year, let’s look back at some of the hottest BPM trends and those we’ll be seeing more of in the coming months. BPM is as much about people as it is about technology. As people adopt new ways of engagement, new channels of communications and new devices to interact , the changes are reflected in BPM practices. As Social and Mobile have become an integral part of our personal and professional lives, we’ll see tighter integration of social and mobile with BPM, and more use cases emerging for smarter process management in 2013. And with products and services becoming less differentiated, organizations will strive to differentiate on Customer Experience. Concepts like Pace Layered Architecture and Dynamic Case Management will provide more flexibility and agility to IT groups and knowledge workers. Take a look at some of these capabilities we showcased (see video) at Oracle OpenWorld 2012. Some of these trends that will continue to gain momentum in 2013: Social networks and social media have provided a new way for businesses to engage with customers. A prospect is likely to reach out to their social network before making any purchase. Companies are increasingly engaging with customers in social networks to influence their purchasing decisions, as well as listening to customers via tools like sentiment analysis to see what customers think about a particular product or process. These insights are valuable as companies look to improve their processes. Inside organizations, workers are using social tools to engage with each other to design new products and processes. Social collaboration tools are being used to resolve issues where an employee needs consultation to reach a decision. Oracle BPM Suite includes social interaction as an integral part of its process design and work management to empower today’s business users. Ubiquitous smart mobile devices are trending as a tool of choice for many workers. Many companies are adopting the policy of “Bring Your Own Device,” and the device of choice is a tablet. Devices like smart phones and tablets not only provide mobility to workers and customers, but they also provide additional important information – the context. By integrating the mobile context (location, photos, and preferences) into your processes, organizations can make much more informed decisions, as well as offer more personalized service to customers. Using Oracle ADF Mobile, you can easily create user interfaces for mobile devices and also capture location data for process execution. Customer experience was at the forefront of trending topics in 2012. Organizations are trying to understand their customers better and offer them more personalized and differentiated services. Customer experience is paramount when companies design sales and support processes. Companies are looking to BPM to consistently and efficiently orchestrate customer facing processes across disparate systems, departments and channels of communication. Oracle BPM Suite provides just the right capabilities for organizations to design and deliver an excellent customer experience. Pace Layered Architecture strategy is gaining traction as a way to maximize agility and minimize disruption in organizations. It provides a framework to manage the evolution of your information system when different pieces of it are changing at different rates and need to be updated independent of one another. Oracle Fusion Middleware and Oracle BPM Suite are designed with this in mind. The database layer, integration layer, application layer, and process layer should not be required to change at the same time. Most of the business changes to policy or process can be done at the process layer without disrupting the whole infrastructure. By understanding the type of change needed at a particular level, organizations can become much more agile and efficient. Adaptive Case Management proposes more flexibility to manage processes or cases that do not follow a structured process flow. In such situations, the knowledge worker managing the case needs to evaluate what step should occur next because the sequence of steps can’t be predetermined. Another characteristic is that it requires much more collaboration than straight-through process. As simple processes become automated, and customers adopt more and more self-service, cases that reach the case workers are much more complex and need more investigation. Oracle BPM suite includes comprehensive adaptive case management capability to manage such unstructured and complex processes. Smart BPM or making your BPM intelligent has been the holy grail for BPM practitioners who imagined that one day BPM would become one with Business Intelligence, Business Activity Monitoring and Complex Event Processing, making it much more responsive and helpful in organizational decision making. In 2013, organizations will begin to deploy these intelligent BPM solutions. Oracle offers an integrated solution that brings together the powerful functionality of BI, BAM, event processing, and Real Time Decisions to help organizations create smart process based solutions. In order to help customers reach their BPM goals faster and remove risks associated with BPM initiatives, Oracle has introduced Oracle Process Accelerators, pre-built best practices applications built on Oracle BPM Suite that are fully production grade and ready to deploy. These are exiting times for BPM practitioners and there is so much to look forward to in 2013. We wish you a very happy and prosperous New Year 2013. Happy BPMing!

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  • 202 blog articles

    - by mprove
    All my blog articles under blogs.oracle.com since August 2005: 202 blog articles Apr 2012 blogs.oracle.com design patch Mar 2012 Interaction 12 - Critique Mar 2012 Typing. Clicking. Dancing. Feb 2012 Desktop Mobility in Hospitals with Oracle VDI /video Feb 2012 Interaction 12 in Dublin - Highlights of Day 3 Feb 2012 Interaction 12 in Dublin - Highlights of Day 2 Feb 2012 Interaction 12 in Dublin - Highlights of Day 1 Feb 2012 Shit Interaction Designers Say Feb 2012 Tips'n'Tricks for WebCenter #3: How to display custom page titles in Spaces Jan 2012 Tips'n'Tricks for WebCenter #2: How to create an Admin menu in Spaces and save a lot of time Jan 2012 Tips'n'Tricks for WebCenter #1: How to apply custom resources in Spaces Jan 2012 Merry XMas and a Happy 2012! Dec 2011 One Year Oracle SocialChat - The Movie Nov 2011 Frank Ludolph's Last Working Day Nov 2011 Hans Rosling at TED Oct 2011 200 Countries x 200 Years Oct 2011 Blog Aggregation for Desktop Virtualization Oct 2011 Oracle VDI at OOW 2011 Sep 2011 Design for Conversations & Conversations for Design Sep 2011 All Oracle UX Blogs Aug 2011 Farewell Loriot Aug 2011 Oracle VDI 3.3 Overview Aug 2011 Sutherland's Closing Remarks at HyperKult Aug 2011 Surface and Subface Aug 2011 Back to Childhood in UI Design Jul 2011 The Art of Engineering and The Engineering of Art Jul 2011 Oracle VDI Seminar - June-30 Jun 2011 SGD White Paper May 2011 TEDxHamburg Live Feed May 2011 Oracle VDI in 3 Minutes May 2011 Space Ship Earth 2011 May 2011 blog moving times Apr 2011 Frozen tag cloud Apr 2011 Oracle: Hardware Software Complete in 1953 Apr 2011 Interaction Design with Wireframes Apr 2011 A guide to closing down a project Feb 2011 Oracle VDI 3.2.2 Jan 2011 free VDI charts Jan 2011 Sun Founders Panel 2006 Dec 2010 Sutherland on Leadership Dec 2010 SocialChat: Efficiency of E20 Dec 2010 ALWAYS ON Desktop Virtualization Nov 2010 12,000 Desktops at JavaOne Nov 2010 SocialChat on Sharing Best Practices Oct 2010 Globe of Visitors Oct 2010 SocialChat about the Next Big Thing Oct 2010 Oracle VDI UX Story - Wireframes Oct 2010 What's a PC anyway? Oct 2010 SocialChat on Getting Things Done Oct 2010 SocialChat on Infoglut Oct 2010 IT Twenty Twenty Oct 2010 Desktop Virtualization Webcasts from OOW Oct 2010 Oracle VDI 3.2 Overview Sep 2010 Blog Usability Top 7 Sep 2010 100 and counting Aug 2010 Oracle'izing the VDI Blogs Aug 2010 SocialChat on Apple Aug 2010 SocialChat on Video Conferencing Aug 2010 Oracle VDI 3.2 - Features and Screenshots Aug 2010 SocialChat: Don't stop making waves Aug 2010 SocialChat: Giving Back to the Community Aug 2010 SocialChat on Learning in Meetings Aug 2010 iPAD's Natural User Interface Jul 2010 Last day for Sun Microsystems GmbH Jun 2010 SirValUse Celebration Snippets Jun 2010 10 years SirValUse - Happy Birthday! Jun 2010 Wim on Virtualization May 2010 New Home for Oracle VDI Apr 2010 Renaissance Slide Sorter Comments Apr 2010 Unboxing Sun Ray 3 Plus Apr 2010 Desktop Virtualisierung mit Sun VDI 3.1 Apr 2010 Blog Relaunch Mar 2010 Social Messaging Slides from CeBIT Mar 2010 Social Messaging Talk at CeBIT Feb 2010 Welcome Oracle Jan 2010 My last presentation at Sun Jan 2010 Ivan Sutherland on Leadership Jan 2010 Learning French with Sun VDI Jan 2010 Learning Danish with Sun Ray Jan 2010 VDI workshop in Nieuwegein Jan 2010 Happy New Year 2010 Jan 2010 On Creating Slides Dec 2009 Best VDI Ever Nov 2009 How to store the Big Bang Nov 2009 Social Enterprise Tools. Beipiel Sun. Nov 2009 Nov-19 Nov 2009 PDF and ODF links on your blog Nov 2009 Q&A on VDI and MySQL Cluster Nov 2009 Zürich next week: Swiss Intranet Summit 09 Nov 2009 Designing for a Sustainable World - World Usabiltiy Day, Nov-12 Nov 2009 How to export a desktop from VDI 3 Nov 2009 Virtualisation Roadshow in the UK Nov 2009 Project Wonderland at EDUCAUSE 09 Nov 2009 VDI Roadshow in Dublin, Nov-26, 2009 Nov 2009 Sun VDI at EDUCAUSE 09 Nov 2009 Sun VDI 3.1 Architecture and New Features Oct 2009 VDI 3.1 is Early-Access Sep 2009 Virtualization for MySQL on VMware Sep 2009 Silpion & 13. Stock Sommerparty Sep 2009 Sun Ray and VMware View 3.1.1 2009-08-31 New Set of Sun Ray Status Icons 2009-08-25 Virtualizing the VDI Core? 2009-08-23 World Usability Day Hamburg 2009 - CfP 2009-07-16 Rising Sun 2009-07-15 featuring twittermeme 2009-06-19 ISC09 Student Party on June-20 /Hamburg 2009-06-18 Before and behind the curtain of JavaOne 2009-06-09 20k desktops at JavaOne 2009-06-01 sweet microblogging 2009-05-25 VDI 3 - Why you need 3 VDI hosts and what you can do about that? 2009-05-21 IA Konferenz 2009 2009-05-20 Sun VDI 3 UX Story - Power of the Web 2009-05-06 Planet of Sun and Oracle User Experience Design 2009-04-22 Sun VDI 3 UX Story - User Research 2009-04-08 Sun VDI 3 UX Story - Concept Workshops 2009-04-06 Localized documentation for Sun Ray Connector for VMware View Manager 1.1 2009-04-03 Sun VDI 3 Press Release 2009-03-25 Sun VDI 3 launches today! 2009-03-25 Sun Ray Connector for VMware View Manager 1.1 Update 2009-03-11 desktop virtualization wiki relaunch 2009-03-06 VDI 3 at CeBIT hall 6, booth E36 2009-03-02 Keyboard layout problems with Sun Ray Connector for VMware VDM 2009-02-23 wikis.sun.com tips & tricks 2009-02-23 Sun VDI 3 is in Early Access 2009-02-09 VirtualCenter unable to decrypt passwords 2009-02-02 Sun & VMware Desktop Training 2009-01-30 VDI at next09? 2009-01-16 Sun VDI: How to use virtual machines with multiple network adapters 2009-01-07 Sun Ray and VMware View 2009-01-07 Hamburg World Usability Day 2008 - Webcasts 2009-01-06 Sun Ray Connector for VMware VDM slides 2008-12-15 mother of all demos 2008-12-08 Build your own Thumper 2008-12-03 Troubleshooting Sun Ray Connector for VMware VDM 2008-12-02 My Roller Tag Cloud 2008-11-28 Sun Ray Connector: SSL connection to VDM 2008-11-25 Setting up SSL and Sun Ray Connector for VMware VDM 2008-11-13 Inspiration for Today and Tomorrow 2008-10-23 Sun Ray Connector for VMware VDM released 2008-10-14 From Sketchpad to ILoveSketch 2008-10-09 Desktop Virtualization on Xing 2008-10-06 User Experience Forum on Xing 2008-10-06 Sun Ray Connector for VMware VDM certified 2008-09-17 Virtual Clouds over Las Vegas 2008-09-14 Bill Verplank sketches metaphors 2008-09-04 End of Early Access - Sun Ray Connector for VMware 2008-08-27 Early Access: Sun Ray Connector for VMware Virtual Desktop Manager 2008-08-12 Sun Virtual Desktop Connector - Insides on Recycling Part 2 2008-07-20 Sun Virtual Desktop Connector - Insides on Recycling Part 3 2008-07-20 Sun Virtual Desktop Connector - Insides on Recycling 2008-07-20 lost in wiki space 2008-07-07 Evolution of the Desktop 2008-06-17 Virtual Desktop Webcast 2008-06-16 Woodstock 2008-06-16 What's a Desktop PC anyway? 2008-06-09 Virtual-T-Box 2008-06-05 Virtualization Glossary 2008-05-06 Five User Experience Principles 2008-04-25 Virtualization News Feed 2008-04-21 Acetylcholinesterase - Second Season 2008-04-18 Acetylcholinesterase - End of Signal 2007-12-31 Produkt-Management ist... 2007-10-22 Usability Verbände, Verteiler und Netzwerke. 2007-10-02 The Meaning is the Message 2007-09-28 Visualization Methods 2007-09-10 Inhouse und Open Source Projekte – Usability verankern und Synergien nutzen 2007-09-03 Der Schwabe Darth Vader entdeckt das Virale Marketing 2007-08-29 Dick Hardt 3.0 on Identity 2.0 2007-08-27 quality of written text depends on the tool 2007-07-27 podcasts for reboot9 2007-06-04 It is the user's itch that need to be scratched 2007-05-25 A duel at reboot9 2007-05-14 Taxonomien und Folksonomien - Tagging als neues HCI-Element 2007-05-10 Dueling Interaction Models of Personal-Computing and Web-Computing 2007-03-01 22.März: Weizenbaum. Rebel at Work. /Filmpremiere Hamburg 2007-02-25 Bruce Sterling at UbiComp 2006 /webcast 2006-11-12 FSOSS 2006 /webcasts 2006-11-10 Highway 101 2006-11-09 User Experience Roundtable Hamburg: EuroGEL 2006 2006-11-08 Douglas Adams' Hyperland (BBC 1990) 2006-10-08 Taxonomien und Folksonomien – Tagging als neues HCI-Element 2006-09-13 Usability im Unternehmen 2006-09-13 Doug does HyperScope 2006-08-26 TED Talks and TechTalks 2006-08-21 Kai Krause über seine Freundschaft zu Douglas Adams 2006-07-20 Rebel At Work: Film Portrait on Weizenbaum 2006-07-04 Gabriele Fischer, mp3 2006-06-07 Dick Hardt at ETech 06 2006-06-05 Weinberger: From Control to Conversation 2006-04-16 Eye Tracking at User Experience Roundtable Hamburg 2006-04-14 dropping knowledge 2006-04-09 GEL 2005 2006-03-13 slide photos of reboot7 2006-03-04 Dick Hardt on Identity 2.0 2006-02-28 User Experience Newsletter #13: Versioning 2006-02-03 Ester Dyson on Choice and Happyness 2006-02-02 Requirements-Engineering im Spannungsfeld von Individual- und Produktsoftware 2006-01-15 User Experience Newsletter #12: Intuition Quiz 2005-11-30 User Experience und Requirements-Engineering für Software-Projekte 2005-10-31 Ivan Sutherland on "Research and Fun" 2005-10-18 Ars Electronica / Mensch und Computer 2005 2005-09-14 60 Jahre nach Memex: Über die Unvereinbarkeit von Desktop- und Web-Paradigma 2005-08-31 reboot 7 2005-06-30

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  • So, how is the Oracle HCM Cloud User Experience? In a word, smokin’!

    - by Edith Mireles-Oracle
    By Misha Vaughan, Oracle Applications User Experience Oracle unveiled its game-changing cloud user experience strategy at Oracle OpenWorld 2013 (remember that?) with a new simplified user interface (UI) paradigm.  The Oracle HCM cloud user experience is about light-weight interaction, tailored to the task you are trying to accomplish, on the device you are comfortable working with. A key theme for the Oracle user experience is being able to move from smartphone to tablet to desktop, with all of your data in the cloud. The Oracle HCM Cloud user experience provides designs for better productivity, no matter when and how your employees need to work. Release 8  Oracle recently demonstrated how fast it is moving development forward for our cloud applications, with the availability of release 8.  In release 8, users will see expanded simplicity in the HCM cloud user experience, such as filling out a time card and succession planning. Oracle has also expanded its mobile capabilities with task flows for payslips, managing absences, and advanced analytics. In addition, users will see expanded extensibility with the new structures editor for simplified pages, and the with the user interface text editor, which allows you to update language throughout the UI from one place. If you don’t like calling people who work for you “employees,” you can use this tool to create a term that is suited to your business.  Take a look yourself at what’s available now. What are people saying?Debra Lilley (@debralilley), an Oracle ACE Director who has a long history with Oracle Applications, recently gave her perspective on release 8: “Having had the privilege of seeing a preview of release 8, I am again impressed with the enhancements around simplified UI. Even more so, at a user group event in London this week, an existing Cloud HCM customer speaking publically about his implementation said he was very excited about release 8 as the absence functionality was so superior and simple to use.”  In an interview with Lilley for a blog post by Dennis Howlett  (@dahowlett), we probably couldn’t have asked for a more even-handed look at the Oracle Applications Cloud and the impact of user experience. Take the time to watch all three videos and get the full picture.  In closing, Howlett’s said: “There is always the caveat that getting from the past to Fusion [from the editor: Fusion is now called the Oracle Applications Cloud] is not quite as simple as may be painted, but the outcomes are much better than anticipated in large measure because the user experience is so much better than what went before.” Herman Slange, Technical Manager with Oracle Applications partner Profource, agrees with that comment. “We use on-premise Financials & HCM for internal use. Having a simple user interface that works on a desktop as well as a tablet for (very) non-technical users is a big relief. Coming from E-Business Suite, there is less training (none) required to access HCM content.  From a technical point of view, having the abilities to tailor the simplified UI very easy makes it very efficient for us to adjust to specific customer needs.  When we have a conversation about simplified UI, we just hand over a tablet and ask the customer to just use it. No training and no explanation required.” Finally, in a story by Computer Weekly  about Oracle customer BG Group, a natural gas exploration and production company based in the UK and with a presence in 20 countries, the author states: “The new HR platform has proved to be easier and more intuitive for HR staff to use than the previous SAP-based technology.” What’s Next for Oracle’s Applications Cloud User Experiences? This is the question that Steve Miranda, Oracle Executive Vice President, Applications Development, asks the Applications User Experience team, and we’ve been hard at work for some time now on “what’s next.”  I can’t say too much about it, but I can tell you that we’ve started talking to customers and partners, under non-disclosure agreements, about user experience concepts that we are working on in order to get their feedback. We recently had a chance to talk about possibilities for the Oracle HCM Cloud user experience at an Oracle HCM Southern California Customer Success Summit. This was a fantastic event, hosted by Shane Bliss and Vance Morossi of the Oracle Client Success Team. We got to use the uber-slick facilities of Allergan, our hosts (of Botox fame), headquartered in Irvine, Calif., with a presence in more than 100 countries. Photo by Misha Vaughan, Oracle Applications User Experience Vance Morossi, left, and Shane Bliss, of the Oracle Client Success Team, at an Oracle HCM Southern California Customer Success Summit.  We were treated to a few really excellent talks around human resources (HR). Alice White, VP Human Resources, discussed Allergan's process for global talent acquisition -- how Allergan has designed and deployed a global process, and global tools, along with Oracle and Cognizant, and are now at the end of a global implementation. She shared a couple of insights about the journey for Allergan: “One of the major areas for improvement was on role clarification within the company.” She said the company is “empowering managers and deputizing them as recruiters. Now it is a global process that is nimble and efficient."  Deepak Rammohan, VP Product Management, HCM Cloud, Oracle, also took the stage to talk about pioneering modern HR. He reflected modern HR problems of getting the right data about the workforce, the importance of getting the right talent as a key strategic initiative, and other workforce insights. "How do we design systems to deal with all of this?” he asked. “Make sure the systems are talent-centric. The next piece is collaborative, engaging, and mobile. A lot of this is influenced by what users see today. The last thing is around insight; insight at the point of decision-making." Rammohan showed off some killer HCM Cloud talent demos focused on simplicity and mobility that his team has been cooking up, and closed with a great line about the nature of modern recruiting: "Recruiting is a team sport." Deepak Rammohan, left, and Jake Kuramoto, both of Oracle, debate the merits of a Google Glass concept demo for recruiters on-the-go. Later, in an expo-style format, the Apps UX team showed several concepts for next-generation HCM Cloud user experiences, including demos shown by Jake Kuramoto (@jkuramoto) of The AppsLab, and Aylin Uysal (@aylinuysal), Director, HCM Cloud user experience. We even hauled out our eye-tracker, a research tool used to show where the eye is looking at a particular screen, thanks to teammate Michael LaDuke. Dionne Healy, HCM Client Executive, and Aylin Uysal, Director, HCM Cloud user experiences, Oracle, take a look at new HCM Cloud UX concepts. We closed the day with Jeremy Ashley (@jrwashley), VP, Applications User Experience, who brought it all back together by talking about the big picture for applications cloud user experiences. He covered the trends we are paying attention to now, what users will be expecting of their modern enterprise apps, and what Oracle’s design strategy is around these ideas.   We closed with an excellent reception hosted by ADP Payroll services at Bistango. Want to read more?Want to see where our cloud user experience is going next? Read more on the UsableApps web site about our latest design initiative: “Glance, Scan, Commit.” Or catch up on the back story by looking over our Applications Cloud user experience content on the UsableApps web site.  You can also find out where we’ll be next at the Events page on UsableApps.

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  • Dell Studio 1737 Overheating

    - by Sean
    I am using a Dell Studio 1737 laptop. I have been running Linux and have ran Windows recently for a very long time. I upgraded to the 10.10 distribution and since that distro, it seems that for some reason all Linuxes want to push my laptop to extremes. I have recently upgraded to Ubuntu 12.04 since I heart that it contains kernel fixes for overheating issues. 12.04 will actually eventually cool the system, but that is after the fans run to the point it sounds like a jet aircraft taking off and the laptop makes my hands sweat. In trying to combat the heat problems I have done the following: I installed the propriatery driver for my ATI Mobility HD 3600. I have tried both the one in the Additional Drivers and also tried ATI's latest greatest version. If I don't install this my laptop will overheat and shut off in minutes. Both seem to perform similarly, but the heat problem remains. I have tried limiting the CPU by installing the CPUFreq Indicator. This does help keep the machine from shutting off, but the heat is still uncomfortable to be around the machine. I usually run in power saver mode or run the cpu at 1.6 GHZ just to error on safety. I ran sensors-detect and here are the results: sean@sean-Studio-1737:~$ sudo sensors-detect # sensors-detect revision 5984 (2011-07-10 21:22:53 +0200) # System: Dell Inc. Studio 1737 (laptop) # Board: Dell Inc. 0F237N This program will help you determine which kernel modules you need to load to use lm_sensors most effectively. It is generally safe and recommended to accept the default answers to all questions, unless you know what you're doing. Some south bridges, CPUs or memory controllers contain embedded sensors. Do you want to scan for them? This is totally safe. (YES/no): y Module cpuid loaded successfully. Silicon Integrated Systems SIS5595... No VIA VT82C686 Integrated Sensors... No VIA VT8231 Integrated Sensors... No AMD K8 thermal sensors... No AMD Family 10h thermal sensors... No AMD Family 11h thermal sensors... No AMD Family 12h and 14h thermal sensors... No AMD Family 15h thermal sensors... No AMD Family 15h power sensors... No Intel digital thermal sensor... Success! (driver `coretemp') Intel AMB FB-DIMM thermal sensor... No VIA C7 thermal sensor... No VIA Nano thermal sensor... No Some Super I/O chips contain embedded sensors. We have to write to standard I/O ports to probe them. This is usually safe. Do you want to scan for Super I/O sensors? (YES/no): y Probing for Super-I/O at 0x2e/0x2f Trying family `National Semiconductor/ITE'... No Trying family `SMSC'... No Trying family `VIA/Winbond/Nuvoton/Fintek'... No Trying family `ITE'... No Probing for Super-I/O at 0x4e/0x4f Trying family `National Semiconductor/ITE'... Yes Found `ITE IT8512E/F/G Super IO' (but not activated) Some hardware monitoring chips are accessible through the ISA I/O ports. We have to write to arbitrary I/O ports to probe them. This is usually safe though. Yes, you do have ISA I/O ports even if you do not have any ISA slots! Do you want to scan the ISA I/O ports? (YES/no): y Probing for `National Semiconductor LM78' at 0x290... No Probing for `National Semiconductor LM79' at 0x290... No Probing for `Winbond W83781D' at 0x290... No Probing for `Winbond W83782D' at 0x290... No Lastly, we can probe the I2C/SMBus adapters for connected hardware monitoring devices. This is the most risky part, and while it works reasonably well on most systems, it has been reported to cause trouble on some systems. Do you want to probe the I2C/SMBus adapters now? (YES/no): y Using driver `i2c-i801' for device 0000:00:1f.3: Intel ICH9 Module i2c-i801 loaded successfully. Module i2c-dev loaded successfully. Now follows a summary of the probes I have just done. Just press ENTER to continue: Driver `coretemp': * Chip `Intel digital thermal sensor' (confidence: 9) To load everything that is needed, add this to /etc/modules: #----cut here---- # Chip drivers coretemp #----cut here---- If you have some drivers built into your kernel, the list above will contain too many modules. Skip the appropriate ones! Do you want to add these lines automatically to /etc/modules? (yes/NO)y Successful! Monitoring programs won't work until the needed modules are loaded. You may want to run 'service module-init-tools start' to load them. Unloading i2c-dev... OK Unloading i2c-i801... OK Unloading cpuid... OK sean@sean-Studio-1737:~$ sudo service module-init-tools start module-init-tools stop/waiting I also tried installing i8k but that didn't work since it didn't seem to be able to communicate with the hardware (probably for different kind of device). Also I ran acpi -V and here are the results: Battery 0: Full, 100% Battery 0: design capacity 613 mAh, last full capacity 260 mAh = 42% Adapter 0: on-line Thermal 0: ok, 49.0 degrees C Thermal 0: trip point 0 switches to mode critical at temperature 100.0 degrees C Thermal 1: ok, 48.0 degrees C Thermal 1: trip point 0 switches to mode critical at temperature 100.0 degrees C Thermal 2: ok, 51.0 degrees C Thermal 2: trip point 0 switches to mode critical at temperature 100.0 degrees C Cooling 0: LCD 0 of 15 Cooling 1: Processor 0 of 10 Cooling 2: Processor 0 of 10 I have hit a wall and don't know what to do now. Any advice is appreciated.

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  • 5 Best Practices - Laying the Foundation for WebCenter Projects

    - by Kellsey Ruppel
    Today’s guest post comes from Oracle WebCenter expert John Brunswick. John specializes in enterprise portal and content management solutions and actively contributes to the enterprise software business community and has authored a series of articles about optimal business involvement in portal, business process management and SOA development, examining ways of helping organizations move away from monolithic application development. We’re happy to have John join us today! Maximizing success with Oracle WebCenter portal requires a strategic understanding of Oracle WebCenter capabilities.  The following best practices enable the creation of portal solutions with minimal resource overhead, while offering the greatest flexibility for progressive elaboration. They are inherently project agnostic, enabling a strong foundation for future growth and an expedient return on your investment in the platform.  If you are able to embrace even only a few of these practices, you will materially improve your deployment capability with WebCenter. 1. Segment Duties Around 3Cs - Content, Collaboration and Contextual Data "Agility" is one of the most common business benefits touted by modern web platforms.  It sounds good - who doesn't want to be Agile, right?  How exactly IT organizations go about supplying agility to their business counterparts often lacks definition - hamstrung by ambiguity. Ultimately, businesses want to benefit from reduced development time to deliver a solution to a particular constituent, which is augmented by as much self-service as possible to develop and manage the solution directly. All done in the absence of direct IT involvement. With Oracle WebCenter's depth in the areas of content management, pallet of native collaborative services, enterprise mashup capability and delegated administration, it is very possible to execute on this business vision at a technical level. To realize the benefits of the platform depth we can think of Oracle WebCenter's segmentation of duties along the lines of the 3 Cs - Content, Collaboration and Contextual Data.  All three of which can have their foundations developed by IT, then provisioned to the business on a per role basis. Content – Oracle WebCenter benefits from an extremely mature content repository.  Work flow, audit, notification, office integration and conversion capabilities for documents (HTML & PDF) make this a haven for business users to take control of content within external and internal portals, custom applications and web sites.  When deploying WebCenter portal take time to think of areas in which IT can provide the "harness" for content to reside, then allow the business to manage any content items within the site, using the content foundation to ensure compliance with business rules and process.  This frees IT to work on more mission critical challenges and allows the business to respond in short order to emerging market needs. Collaboration – Native collaborative services and WebCenter spaces are a perfect match for business users who are looking to enable document sharing, discussions and social networking.  The ability to deploy the services is granular and on the basis of roles scoped to given areas of the system - much like the first C “content”.  This enables business analysts to design the roles required and IT to provision with peace of mind that users leveraging the collaborative services are only able to do so in explicitly designated areas of a site. Bottom line - business will not need to wait for IT, but cannot go outside of the scope that has been defined based on their roles. Contextual Data – Collaborative capabilities are most powerful when included within the context of business data.  The ability to supply business users with decision shaping data that they can include in various parts of a portal or portals, just as they would with content items, is one of the most powerful aspects of Oracle WebCenter.  Imagine a discussion about new store selection for a retail chain that re-purposes existing information from business intelligence services about various potential locations and or custom backend systems - presenting it directly in the context of the discussion.  If there are some data sources that are preexisting in your enterprise take a look at how they can be made into discrete offerings within the portal, then scoped to given business user roles for inclusion within collaborative activities. 2. Think Generically, Execute Specifically Constructs.  Anyone who has spent much time around me knows that I am obsessed with this word.  Why? Because Constructs offer immense power - more than APIs, Web Services or other technical capability. Constructs offer organizations the ability to leverage a platform's native characteristics to offer substantial business functionality - without writing code.  This concept becomes more powerful with the additional understanding of the concepts from the platform that an organization learns over time.  Let's take a look at an example of where an Oracle WebCenter construct can substantially reduce the time to get a subscription-based site out the door and into the hands of the end consumer. Imagine a site that allows members to subscribe to specific disciplines to access information and application data around that various discipline.  A space is a collection of secured pages within Oracle WebCenter.  Spaces are not only secured, but also default content stored within it to be scoped automatically to that space. Taking this a step further, Oracle WebCenter’s Activity Stream surfaces events, discussions and other activities that are scoped to the given user on the basis of their space affiliations.  In order to have a portal that would allow users to "subscribe" to information around various disciplines - spaces could be used out of the box to achieve this capability and without using any APIs or low level technical work to achieve this. 3. Make Governance Work for You Imagine driving down the street without the painted lines on the road.  The rules of the road are so ingrained in our minds, we often do not think about the process, but seemingly mundane lane markers are critical enablers. Lane markers allow us to travel at speeds that would be impossible if not for the agreed upon direction of flow. Additionally and more importantly, it allows people to act autonomously - going where they please at any given time. The return on the investment for mobility is high enough for people to buy into globally agreed up governance processes. In Oracle WebCenter we can use similar enablers to lane markers.  Our goal should be to enable the flow of information and provide end users with the ability to arrive at business solutions as needed, not on the basis of cumbersome processes that cannot meet the business needs in a timely fashion. How do we do this? Just as with "Segmentation of Duties" Oracle WebCenter technologies offer the opportunity to compartmentalize various business initiatives from each other within the system due to constructs and security that are available to use within the platform. For instance, when a WebCenter space is created, any content added within that space by default will be secured to that particular space and inherits meta data that is associated with a folder created for the space. Oracle WebCenter content uses meta data to support a broad range of rich ECM functionality and can automatically impart retention, workflow and other policies automatically on the basis of what has been defaulted for that space. Depending on your business needs, this paradigm will also extend to sub sections of a space, offering some interesting possibilities to enable automated management around content. An example may be press releases within a particular area of an extranet that require a five year retention period and need to the reviewed by marketing and legal before release.  The underlying content system will transparently take care of this process on the basis of the above rules, enabling peace of mind over unstructured data - which could otherwise become overwhelming. 4. Make Your First Project Your Second Imagine if Michael Phelps was competing in a swimming championship, but told right before his race that he had to use a brand new stroke.  There is no doubt that Michael is an outstanding swimmer, but chances are that he would like to have some time to get acquainted with the new stroke. New technologies should not be treated any differently.  Before jumping into the deep end it helps to take time to get to know the new approach - even though you may have been swimming thousands of times before. To quickly get a handle on Oracle WebCenter capabilities it can be helpful to deploy a sandbox for the team to use to share project documents, discussions and announcements in an effort to help the actual deployment get under way, while increasing everyone’s knowledge of the platform and its functionality that may be helpful down the road. Oracle Technology Network has made a pre-configured virtual machine available for download that can be a great starting point for this exercise. 5. Get to Know the Community If you are reading this blog post you have most certainly faced a software decision or challenge that was solved on the basis of a small piece of missing critical information - which took substantial research to discover.  Chances were also good that somewhere, someone had already come across this information and would have been excited to share it. There is no denying the power of passionate, connected users, sharing key tips around technology.  The Oracle WebCenter brand has a rich heritage that includes industry-leading technology and practitioners.  With the new Oracle WebCenter brand, opportunities to connect with these experts has become easier. Oracle WebCenter Blog Oracle Social Enterprise LinkedIn WebCenter Group Oracle WebCenter Twitter Oracle WebCenter Facebook Oracle User Groups Additionally, there are various Oracle WebCenter related blogs by an excellent grouping of services partners.

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  • TGIF: Engagement Wrap-up

    - by Michael Snow
    We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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  • Augmenting your Social Efforts via Data as a Service (DaaS)

    - by Mike Stiles
    The following is the 3rd in a series of posts on the value of leveraging social data across your enterprise by Oracle VP Product Development Don Springer and Oracle Cloud Data and Insight Service Sr. Director Product Management Niraj Deo. In this post, we will discuss the approach and value of integrating additional “public” data via a cloud-based Data-as-as-Service platform (or DaaS) to augment your Socially Enabled Big Data Analytics and CX Management. Let’s assume you have a functional Social-CRM platform in place. You are now successfully and continuously listening and learning from your customers and key constituents in Social Media, you are identifying relevant posts and following up with direct engagement where warranted (both 1:1, 1:community, 1:all), and you are starting to integrate signals for communication into your appropriate Customer Experience (CX) Management systems as well as insights for analysis in your business intelligence application. What is the next step? Augmenting Social Data with other Public Data for More Advanced Analytics When we say advanced analytics, we are talking about understanding causality and correlation from a wide variety, volume and velocity of data to Key Performance Indicators (KPI) to achieve and optimize business value. And in some cases, to predict future performance to make appropriate course corrections and change the outcome to your advantage while you can. The data to acquire, process and analyze this is very nuanced: It can vary across structured, semi-structured, and unstructured data It can span across content, profile, and communities of profiles data It is increasingly public, curated and user generated The key is not just getting the data, but making it value-added data and using it to help discover the insights to connect to and improve your KPIs. As we spend time working with our larger customers on advanced analytics, we have seen a need arise for more business applications to have the ability to ingest and use “quality” curated, social, transactional reference data and corresponding insights. The challenge for the enterprise has been getting this data inline into an easily accessible system and providing the contextual integration of the underlying data enriched with insights to be exported into the enterprise’s business applications. The following diagram shows the requirements for this next generation data and insights service or (DaaS): Some quick points on these requirements: Public Data, which in this context is about Common Business Entities, such as - Customers, Suppliers, Partners, Competitors (all are organizations) Contacts, Consumers, Employees (all are people) Products, Brands This data can be broadly categorized incrementally as - Base Utility data (address, industry classification) Public Master Reference data (trade style, hierarchy) Social/Web data (News, Feeds, Graph) Transactional Data generated by enterprise process, workflows etc. This Data has traits of high-volume, variety, velocity etc., and the technology needed to efficiently integrate this data for your needs includes - Change management of Public Reference Data across all categories Applied Big Data to extract statics as well as real-time insights Knowledge Diagnostics and Data Mining As you consider how to deploy this solution, many of our customers will be using an online “cloud” service that provides quality data and insights uniformly to all their necessary applications. In addition, they are requesting a service that is: Agile and Easy to Use: Applications integrated with the service can obtain data on-demand, quickly and simply Cost-effective: Pre-integrated into applications so customers don’t have to Has High Data Quality: Single point access to reference data for data quality and linkages to transactional, curated and social data Supports Data Governance: Becomes more manageable and cost-effective since control of data privacy and compliance can be enforced in a centralized place Data-as-a-Service (DaaS) Just as the cloud has transformed and now offers a better path for how an enterprise manages its IT from their infrastructure, platform, and software (IaaS, PaaS, and SaaS), the next step is data (DaaS). Over the last 3 years, we have seen the market begin to offer a cloud-based data service and gain initial traction. On one side of the DaaS continuum, we see an “appliance” type of service that provides a single, reliable source of accurate business data plus social information about accounts, leads, contacts, etc. On the other side of the continuum we see more of an online market “exchange” approach where ISVs and Data Publishers can publish and sell premium datasets within the exchange, with the exchange providing a rich set of web interfaces to improve the ease of data integration. Why the difference? It depends on the provider’s philosophy on how fast the rate of commoditization of certain data types will occur. How do you decide the best approach? Our perspective, as shown in the diagram below, is that the enterprise should develop an elastic schema to support multi-domain applicability. This allows the enterprise to take the most flexible approach to harness the speed and breadth of public data to achieve value. The key tenet of the proposed approach is that an enterprise carefully federates common utility, master reference data end points, mobility considerations and content processing, so that they are pervasively available. One way you may already be familiar with this approach is in how you do Address Verification treatments for accounts, contacts etc. If you design and revise this service in such a way that it is also easily available to social analytic needs, you could extend this to launch geo-location based social use cases (marketing, sales etc.). Our fundamental belief is that value-added data achieved through enrichment with specialized algorithms, as well as applying business “know-how” to weight-factor KPIs based on innovative combinations across an ever-increasing variety, volume and velocity of data, will be where real value is achieved. Essentially, Data-as-a-Service becomes a single entry point for the ever-increasing richness and volume of public data, with enrichment and combined capabilities to extract and integrate the right data from the right sources with the right factoring at the right time for faster decision-making and action within your core business applications. As more data becomes available (and in many cases commoditized), this value-added data processing approach will provide you with ongoing competitive advantage. Let’s look at a quick example of creating a master reference relationship that could be used as an input for a variety of your already existing business applications. In phase 1, a simple master relationship is achieved between a company (e.g. General Motors) and a variety of car brands’ social insights. The reference data allows for easy sort, export and integration into a set of CRM use cases for analytics, sales and marketing CRM. In phase 2, as you create more data relationships (e.g. competitors, contacts, other brands) to have broader and deeper references (social profiles, social meta-data) for more use cases across CRM, HCM, SRM, etc. This is just the tip of the iceberg, as the amount of master reference relationships is constrained only by your imagination and the availability of quality curated data you have to work with. DaaS is just now emerging onto the marketplace as the next step in cloud transformation. For some of you, this may be the first you have heard about it. Let us know if you have questions, or perspectives. In the meantime, we will continue to share insights as we can.Photo: Erik Araujo, stock.xchng

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  • If Nvidia Shield can stream a game via WiFi (~150-300Mbps), where is the 1-10Gbps wired streaming?

    - by Enigma
    Facts: It is surprising and uncharacteristic that a wireless game streaming solution is the *first to hit the market when a 1000mbps+ Ethernet connection would accomplish the same feat with roughly 6x the available bandwidth. 150-300mbps WiFi is in no way superior to a 1000mbps+ LAN connection aside from well wireless mobility. Throughout time, (since the internet was created) wired services have **always come first yet in this particular case, the opposite seems to be true. We had wired internet first, wired audio streaming, and wired video streaming all before their wireless counterparts. Why? Largely because the wireless bandwidth was and is inferior. Even today despite being significantly better and capable of a lot more, it is still inferior to a wired connection. Situation: Chief among these is that NVIDIA’s Shield handheld game console will be getting a microconsole-like mode, dubbed “Shield Console Mode”, that will allow the handheld to be converted into a more traditional TV-connected console. In console mode Shield can be controlled with a Bluetooth controller, and in accordance with the higher resolution of TVs will accept 1080p game streaming from a suitably equipped PC, versus 720p in handheld mode. With that said 1080p streaming will require additional bandwidth, and while 720p can be done over WiFi NVIDIA will be requiring a hardline GigE connection for 1080p streaming (note that Shield doesn’t have Ethernet, so this is presumably being done over USB). Streaming aside, in console mode Shield will also support its traditional local gaming/application functionality. - http://www.anandtech.com/show/7435/nvidia-consolidates-game-streaming-tech-under-gamestream-brand-announces-shield-console-mode ^ This is not acceptable to me for a number of reasons not to mention the ridiculousness of having a little screen+controller unit sitting there while using a secondary controller and screen instead. That kind of redundant absurdity exemplifies how wrong of a solution that is. They need a second product for this solution without the screen or controller for it to make sense... at which point your just buying a little computer that does what most other larger computers do better. While this secondary project will provide a wired connection, it still shouldn't be necessary to purchase a Shield to have this benefit. Not only this but Intel's WiDi claims game streaming support as well - wirelessly. Where is the wired streaming? All that is required, by my understanding, is the ability to decode H.264 video compression and transmit control/feedback so by any logical comparison, one (Nvidia especially) should have no difficulty in creating an application for PC's (win32/64 environment) that does the exact same thing their android app does. I have 2 video cards capable of streaming (encoding) H.264 so by right they must be capable of decoding it I would think. I should be able to stream to my second desktop or my laptop both of which by hardware comparison are superior to the Shield. I haven't found anything stating plans to allow non-shield owners to do this. Can a third party create this software or does it hinge on some limitation that only Nvidia can overcome? Reiteration of questions: Is there a technical reason (non marketing) for why Nvidia opted to bottleneck the streaming service with a wireless connection limiting the resolution to 720p and introducing intermittent video choppiness when on a wired connection one could achieve, presumably, 1080p with significantly less or zero choppiness? Is there anything limiting developers from creating a PC/Desktop application emulating the same H.264 decoding functionality that circumvents the need to get an Nvidia Shield altogether? (It is not a matter of being too cheap to support Nvidia - I have many Nvidia cards that aren't being used. One should not have to purchase specialty hardware when = hardware already exists) Same questions go for Intel Widi also. I am just utterly perplexed that there are wireless live streaming solution and yet no wired. How on earth can wireless be the goto transmission medium? Is there another solution that takes advantage of H.264 video compression allowing live streaming over a wired connection? (*) - Perhaps this isn't the first but afaik it is the first complete package. (**) - I cant back that up with hard evidence/links but someone probably could. Edit: Maybe this will be the solution I am looking for but I still find it hard to believe that they would be the first and after wireless solutions already exist. In-home Streaming You can play all your Windows and Mac games on your SteamOS machine, too. Just turn on your existing computer and run Steam as you always have - then your SteamOS machine can stream those games over your home network straight to your TV! - http://store.steampowered.com/livingroom/SteamOS/

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  • NEC uPD720200 USB 3.0 not working on Ubuntu 12.04

    - by Jagged
    I've recently installed Ubuntu 12.04 64-bit on a HP Envy 15 1104tx. Most stuff appears to be working fine with the exception of the two USB3 ports (USB2 port works fine). I've read a lot of articles but so far have not been able to find a solution. I've tried adding 'pci=nomsi' to '/etc/default/grub' but this made no difference. Some articles suggest booting into Windows and upgrading the firmware on the uPD720200. Any body had any experience of this? Is there a way I can checked the firmware version of the NEC uPD720200 in Linux to see if there is an update available? Any help appreciated. uname -a: Linux HP-ENVY-15-1104tx 3.2.0-26-generic #41-Ubuntu SMP Thu Jun 14 17:49:24 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux lshw: hp-envy-15-1104tx description: Notebook product: HP ENVY 15 Notebook PC (WF591PA#ABG) vendor: Hewlett-Packard version: 0492110000241910001420000 serial: CNF0301C79 width: 64 bits capabilities: smbios-2.6 dmi-2.6 vsyscall32 configuration: boot=normal chassis=notebook family=103C_5335KV sku=WF591PA#ABG uuid=434E4630-3330-3143-3739-60EB6906688F *-core description: Motherboard product: 1522 vendor: Hewlett-Packard physical id: 0 version: 36.35 serial: CNF0301C79 slot: Base Board Chassis Location *-firmware description: BIOS vendor: Hewlett-Packard physical id: 0 version: F.2B date: 10/12/2010 size: 1MiB capacity: 1472KiB capabilities: pci upgrade shadowing cdboot bootselect edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int9keyboard int10video acpi usb biosbootspecification *-memory description: System Memory physical id: 13 slot: System board or motherboard size: 16GiB *-bank:0 description: SODIMM DDR3 Synchronous 1333 MHz (0.8 ns) product: 9905428-043.A00LF physical id: 0 serial: E13C4316 slot: Bottom size: 4GiB width: 64 bits clock: 1333MHz (0.8ns) *-bank:1 description: SODIMM DDR3 Synchronous 1333 MHz (0.8 ns) product: 9905428-043.A00LF physical id: 1 serial: E03C3E16 slot: Bottom size: 4GiB width: 64 bits clock: 1333MHz (0.8ns) *-bank:2 description: SODIMM DDR3 Synchronous 1333 MHz (0.8 ns) product: 9905428-043.A00LF physical id: 2 serial: 672279CC slot: On Board size: 4GiB width: 64 bits clock: 1333MHz (0.8ns) *-bank:3 description: SODIMM DDR3 Synchronous 1333 MHz (0.8 ns) product: 9905428-043.A00LF physical id: 3 serial: 652286CC slot: On Board size: 4GiB width: 64 bits clock: 1333MHz (0.8ns) *-cpu description: CPU product: Intel(R) Core(TM) i7 CPU Q 820 @ 1.73GHz vendor: Intel Corp. physical id: 1d bus info: cpu@0 version: Intel(R) Core(TM) i7 CPU Q 820 @ 1.73GHz slot: CPU size: 1199MHz capacity: 1199MHz width: 64 bits clock: 1066MHz capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 popcnt lahf_lm ida tpr_shadow vnmi flexpriority ept vpid cpufreq configuration: cores=4 enabledcores=4 threads=8 *-cache:0 description: L3 cache physical id: 1e slot: L3 Cache size: 8MiB capacity: 8MiB capabilities: synchronous internal write-through unified *-cache:1 description: L2 cache physical id: 20 slot: L2 Cache size: 256KiB capacity: 256KiB capabilities: synchronous internal write-through unified *-cache:2 description: L1 cache physical id: 21 slot: L1 Cache size: 32KiB capacity: 32KiB capabilities: synchronous internal write-through instruction *-cache description: L1 cache physical id: 1f slot: L1 Cache size: 32KiB capacity: 32KiB capabilities: synchronous internal write-through data *-pci:0 description: Host bridge product: Core Processor DMI vendor: Intel Corporation physical id: 100 bus info: pci@0000:00:00.0 version: 11 width: 32 bits clock: 33MHz *-pci:0 description: PCI bridge product: Core Processor PCI Express Root Port 1 vendor: Intel Corporation physical id: 3 bus info: pci@0000:00:03.0 version: 11 width: 32 bits clock: 33MHz capabilities: pci msi pciexpress pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:16 ioport:4000(size=4096) memory:d4100000-d41fffff ioport:c0000000(size=268435456) *-display description: VGA compatible controller product: Broadway PRO [Mobility Radeon HD 5800 Series] vendor: Hynix Semiconductor (Hyundai Electronics) physical id: 0 bus info: pci@0000:01:00.0 version: 00 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi vga_controller bus_master cap_list rom configuration: driver=fglrx_pci latency=0 resources: irq:58 memory:c0000000-cfffffff memory:d4100000-d411ffff ioport:4000(size=256) memory:d4140000-d415ffff *-multimedia description: Audio device product: Juniper HDMI Audio [Radeon HD 5700 Series] vendor: Hynix Semiconductor (Hyundai Electronics) physical id: 0.1 bus info: pci@0000:01:00.1 version: 00 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:56 memory:d4120000-d4123fff *-pci:1 description: PCI bridge product: Core Processor PCI Express Root Port 3 vendor: Intel Corporation physical id: 5 bus info: pci@0000:00:05.0 version: 11 width: 32 bits clock: 33MHz capabilities: pci msi pciexpress pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:16 memory:d4000000-d40fffff *-usb description: USB controller product: uPD720200 USB 3.0 Host Controller vendor: NEC Corporation physical id: 0 bus info: pci@0000:02:00.0 version: 03 width: 64 bits clock: 33MHz capabilities: pm msi msix pciexpress xhci bus_master cap_list configuration: driver=xhci_hcd latency=0 resources: irq:16 memory:d4000000-d4001fff *-generic:0 UNCLAIMED description: System peripheral product: Core Processor System Management Registers vendor: Intel Corporation physical id: 8 bus info: pci@0000:00:08.0 version: 11 width: 32 bits clock: 33MHz capabilities: pciexpress cap_list configuration: latency=0 *-generic:1 UNCLAIMED description: System peripheral product: Core Processor Semaphore and Scratchpad Registers vendor: Intel Corporation physical id: 8.1 bus info: pci@0000:00:08.1 version: 11 width: 32 bits clock: 33MHz capabilities: pciexpress cap_list configuration: latency=0 *-generic:2 UNCLAIMED description: System peripheral product: Core Processor System Control and Status Registers vendor: Intel Corporation physical id: 8.2 bus info: pci@0000:00:08.2 version: 11 width: 32 bits clock: 33MHz capabilities: pciexpress cap_list configuration: latency=0 *-generic:3 UNCLAIMED description: System peripheral product: Core Processor Miscellaneous Registers vendor: Intel Corporation physical id: 8.3 bus info: pci@0000:00:08.3 version: 11 width: 32 bits clock: 33MHz configuration: latency=0 *-generic:4 UNCLAIMED description: System peripheral product: Core Processor QPI Link vendor: Intel Corporation physical id: 10 bus info: pci@0000:00:10.0 version: 11 width: 32 bits clock: 33MHz configuration: latency=0 *-generic:5 UNCLAIMED description: System peripheral product: Core Processor QPI Routing and Protocol Registers vendor: Intel Corporation physical id: 10.1 bus info: pci@0000:00:10.1 version: 11 width: 32 bits clock: 33MHz configuration: latency=0 *-multimedia description: Audio device product: 5 Series/3400 Series Chipset High Definition Audio vendor: Intel Corporation physical id: 1b bus info: pci@0000:00:1b.0 version: 05 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:55 memory:d4200000-d4203fff *-pci:2 description: PCI bridge product: 5 Series/3400 Series Chipset PCI Express Root Port 1 vendor: Intel Corporation physical id: 1c bus info: pci@0000:00:1c.0 version: 05 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:17 ioport:3000(size=4096) memory:d3000000-d3ffffff ioport:d0000000(size=16777216) *-network description: Wireless interface product: Centrino Advanced-N 6200 vendor: Intel Corporation physical id: 0 bus info: pci@0000:03:00.0 logical name: wlan0 version: 35 serial: 00:27:10:40:e4:68 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwlwifi driverversion=3.2.0-26-generic firmware=9.221.4.1 build 25532 latency=0 link=no multicast=yes wireless=IEEE 802.11abgn resources: irq:54 memory:d3000000-d3001fff *-pci:3 description: PCI bridge product: 5 Series/3400 Series Chipset PCI Express Root Port 2 vendor: Intel Corporation physical id: 1c.1 bus info: pci@0000:00:1c.1 version: 05 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:16 ioport:2000(size=4096) memory:d2000000-d2ffffff ioport:d1000000(size=16777216) *-network description: Ethernet interface product: AR8131 Gigabit Ethernet vendor: Atheros Communications Inc. physical id: 0 bus info: pci@0000:04:00.0 logical name: eth0 version: c0 serial: 60:eb:69:06:68:8f size: 1Gbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=atl1c driverversion=1.0.1.0-NAPI duplex=full firmware=N/A ip=10.161.0.147 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s resources: irq:57 memory:d2000000-d203ffff ioport:2000(size=128) *-usb description: USB controller product: 5 Series/3400 Series Chipset USB2 Enhanced Host Controller vendor: Intel Corporation physical id: 1d bus info: pci@0000:00:1d.0 version: 05 width: 32 bits clock: 33MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci_hcd latency=0 resources: irq:20 memory:d4205800-d4205bff *-pci:4 description: PCI bridge product: 82801 Mobile PCI Bridge vendor: Intel Corporation physical id: 1e bus info: pci@0000:00:1e.0 version: a5 width: 32 bits clock: 33MHz capabilities: pci subtractive_decode bus_master cap_list *-isa description: ISA bridge product: Mobile 5 Series Chipset LPC Interface Controller vendor: Intel Corporation physical id: 1f bus info: pci@0000:00:1f.0 version: 05 width: 32 bits clock: 33MHz capabilities: isa bus_master cap_list configuration: latency=0 *-storage description: RAID bus controller product: 82801 Mobile SATA Controller [RAID mode] vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 logical name: scsi0 version: 05 width: 32 bits clock: 66MHz capabilities: storage msi pm bus_master cap_list emulated configuration: driver=ahci latency=0 resources: irq:45 ioport:5048(size=8) ioport:5054(size=4) ioport:5040(size=8) ioport:5050(size=4) ioport:5020(size=32) memory:d4205000-d42057ff *-disk description: ATA Disk product: OCZ-VERTEX3 physical id: 0.0.0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: 2.15 serial: OCZ-0350P6H316X5KUQE size: 223GiB (240GB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 signature=000592dd *-volume:0 description: EXT4 volume vendor: Linux physical id: 1 bus info: scsi@0:0.0.0,1 logical name: /dev/sda1 logical name: / version: 1.0 serial: e741f18c-cfc5-4bce-b1e7-f80e517a3a22 size: 207GiB capacity: 207GiB capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized configuration: created=2012-06-15 06:49:27 filesystem=ext4 lastmountpoint=/ modified=2012-06-14 21:23:42 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,user_xattr,barrier=1,data=ordered mounted=2012-07-10 16:18:20 state=mounted *-volume:1 description: Extended partition physical id: 2 bus info: scsi@0:0.0.0,2 logical name: /dev/sda2 size: 15GiB capacity: 15GiB capabilities: primary extended partitioned partitioned:extended *-logicalvolume description: Linux swap / Solaris partition physical id: 5 logical name: /dev/sda5 capacity: 15GiB capabilities: nofs *-serial UNCLAIMED description: SMBus product: 5 Series/3400 Series Chipset SMBus Controller vendor: Intel Corporation physical id: 1f.3 bus info: pci@0000:00:1f.3 version: 05 width: 64 bits clock: 33MHz configuration: latency=0 resources: memory:d4205c00-d4205cff ioport:5000(size=32) *-pci:1 description: Host bridge product: Core Processor QuickPath Architecture Generic Non-Core Registers vendor: Intel Corporation physical id: 101 bus info: pci@0000:ff:00.0 version: 04 width: 32 bits clock: 33MHz *-pci:2 description: Host bridge product: Core Processor QuickPath Architecture System Address Decoder vendor: Intel Corporation physical id: 102 bus info: pci@0000:ff:00.1 version: 04 width: 32 bits clock: 33MHz *-pci:3 description: Host bridge product: Core Processor QPI Link 0 vendor: Intel Corporation physical id: 103 bus info: pci@0000:ff:02.0 version: 04 width: 32 bits clock: 33MHz *-pci:4 description: Host bridge product: Core Processor QPI Physical 0 vendor: Intel Corporation physical id: 104 bus info: pci@0000:ff:02.1 version: 04 width: 32 bits clock: 33MHz *-pci:5 description: Host bridge product: Core Processor Integrated Memory Controller vendor: Intel Corporation physical id: 105 bus info: pci@0000:ff:03.0 version: 04 width: 32 bits clock: 33MHz *-pci:6 description: Host bridge product: Core Processor Integrated Memory Controller Target Address Decoder vendor: Intel Corporation physical id: 106 bus info: pci@0000:ff:03.1 version: 04 width: 32 bits clock: 33MHz *-pci:7 description: Host bridge product: Core Processor Integrated Memory Controller Test Registers vendor: Intel Corporation physical id: 107 bus info: pci@0000:ff:03.4 version: 04 width: 32 bits clock: 33MHz *-pci:8 description: Host bridge product: Core Processor Integrated Memory Controller Channel 0 Control Registers vendor: Intel Corporation physical id: 108 bus info: pci@0000:ff:04.0 version: 04 width: 32 bits clock: 33MHz *-pci:9 description: Host bridge product: Core Processor Integrated Memory Controller Channel 0 Address Registers vendor: Intel Corporation physical id: 109 bus info: pci@0000:ff:04.1 version: 04 width: 32 bits clock: 33MHz *-pci:10 description: Host bridge product: Core Processor Integrated Memory Controller Channel 0 Rank Registers vendor: Intel Corporation physical id: 10a bus info: pci@0000:ff:04.2 version: 04 width: 32 bits clock: 33MHz *-pci:11 description: Host bridge product: Core Processor Integrated Memory Controller Channel 0 Thermal Control Registers vendor: Intel Corporation physical id: 10b bus info: pci@0000:ff:04.3 version: 04 width: 32 bits clock: 33MHz *-pci:12 description: Host bridge product: Core Processor Integrated Memory Controller Channel 1 Control Registers vendor: Intel Corporation physical id: 10c bus info: pci@0000:ff:05.0 version: 04 width: 32 bits clock: 33MHz *-pci:13 description: Host bridge product: Core Processor Integrated Memory Controller Channel 1 Address Registers vendor: Intel Corporation physical id: 10d bus info: pci@0000:ff:05.1 version: 04 width: 32 bits clock: 33MHz *-pci:14 description: Host bridge product: Core Processor Integrated Memory Controller Channel 1 Rank Registers vendor: Intel Corporation physical id: 10e bus info: pci@0000:ff:05.2 version: 04 width: 32 bits clock: 33MHz *-pci:15 description: Host bridge product: Core Processor Integrated Memory Controller Channel 1 Thermal Control Registers vendor: Intel Corporation physical id: 10f bus info: pci@0000:ff:05.3 version: 04 width: 32 bits clock: 33MHz *-battery description: Lithium Ion Battery product: NK06053 vendor: SMP-ATL24 physical id: 1 slot: Primary capacity: 4800mWh configuration: voltage=11.1V lspci: 02:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 03) (prog-if 30 [XHCI]) Subsystem: Hewlett-Packard Company Device 1522 Flags: bus master, fast devsel, latency 0, IRQ 16 Memory at d4000000 (64-bit, non-prefetchable) [size=8K] Capabilities: [50] Power Management version 3 Capabilities: [70] MSI: Enable- Count=1/8 Maskable- 64bit+ Capabilities: [90] MSI-X: Enable+ Count=8 Masked- Capabilities: [a0] Express Endpoint, MSI 00 Capabilities: [100] Advanced Error Reporting Capabilities: [140] Device Serial Number ff-ff-ff-ff-ff-ff-ff-ff Capabilities: [150] Latency Tolerance Reporting Kernel driver in use: xhci_hcd lsusb (with thumb drive plugged into USB3 port): Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 003: ID 5986:01d0 Acer, Inc Bus 001 Device 004: ID 03f0:231d Hewlett-Packard

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  • Adopting Technologies for the Sake of Technologies

    - by shiju
    Unlike other engineering industries, the software engineering industry is really lacking maturity. The lack of maturity can see in different aspects of entire software development life cycle. I think other engineering industries are well organised and structured with common, proven engineering practices. The software engineering industry is greatly a diverse industry with different operating systems, and variety of development platforms, programming languages, frameworks and tools. Now these days, people are going behind the hypes and intellectual thoughts without understanding their core business problems and adopting technologies and practices for the sake of technologies and practices and simply becoming a “poster child” of technologies and practices. Understanding the core business problem and providing best, solid solution with a platform neutral approach, will give you more business values and ROI, instead of blindly adopting technologies and tailor-made your applications for the sake of technologies and practices. People have been simply migrating their solutions in favour of new technologies and different versions of frameworks without any business need. The “Pepsi Challenge” in the Software Development  Pepsi Challenge marketing campaign of the 1980s was a popular and very interesting marketing promotion in which people taste one cup of Pepsi and another cup with Coca Cola. In the taste test, more than 50% of people were preferred Pepsi  over Coca Cola. The success story behind the Pepsi was more sweetness contains in the Pepsi cola. They have simply added more sugar and more people preferred more sweet flavour. You can’t simply identify the better one after sipping one cup of cola based on the sweetness which contains. These things have been happening in the software industry for choosing development frameworks and technologies. People have been simply choosing frameworks based on the initial sugary feeling without understanding its core strengths and weakness. The sugary framework might be more harmful when you develop real-world systems. There is not any silver bullet for solving all kind of problems and frameworks and tools do have strengths and weakness. So it would be better to understand their strength and weakness. And please keep in mind that you have to develop real apps to understand the real capabilities and weakness of a framework. Evaluating a technology based on few blog posts will harm your projects and these bloggers might be lacking real-world experience with the framework. The Problem with Align a Development Practice with Tools Recently I have observed a discussion in a group where one guy asked suggestions for practicing Continuous Delivery (CD) as part of the agile based application engineering. Then the discussion quickly went to using and choosing a Continuous Integration (CI) tool and different people suggested different Continuous Integration (CI) tools for simply practicing Continuous Delivery. If you have worked with core agile engineering practices, you could clearly know that the real essence of agile is neither choosing a tool nor choosing a process. By simply choosing CI tool from a particular vendor will not ensure that you are delivering an evolving software based on customer feedback. You have to understand the real essence of a engineering practice and choose a right tool for practicing it instead of simply focus on a particular tool for a practicing an development practice. If you want to adopt a practice, you need a solid understanding on it with its real essence where tools are just helping us for better automation. Adopting New Technologies for the Sake of Technologies The another problem is that developers have been a tendency to adopt new technologies and simply migrating their existing apps to new technologies. It is okay if your existing system is having problem  with a technology stack or or maintainability challenge with existing solution, and moving to new technology for solving the current problems. We have been adopting new technologies for solving new challenges like solving the scalability challenges when the application or user bases is growing unpredictably. Please keep in mind that all new technologies will become old after working with it for few years. The below Facebook status update of Janakiraman, expresses the attitude of a typical customer. For an example, Node.js is becoming a hottest buzzword in the software industry and many developers are trying to adopt Node.js for their apps. The important thing is that Node.js is a minimalist framework that does some great things for some problems, but it’s not a silver bullet. I have been also working with Node.js which is good for some problems, but really bad for choosing it for all kind of problems. By adopting new technologies for new projects is good if we could get real business values from it because newer framework would solve some existing well known problems and provide better solutions where it can incorporate good solutions for the latest challenges . But adopting a new technology for the sake of new technology is really bad idea. Another example is JavaScript is getting lot of attention so that lot of developers are developing heavy JavaScript centric web apps. First, they will adopt a client-side JavaScript MV* framework from AngularJS, Ember, Backbone etc, and develop a Single Page App(SPA) where they are repeating the mistakes we did in the past with server-side. The mistakes we did in the server-side is transforming to client-side. The problem is that people are just adopting new technologies, but not improving their solutions. I predict that many Single Page App will suck in the future. We need a hybrid approach where we should be able to leverage both server-side and client-side for developing next-generation web apps. The another problem is that if you like a particular framework, use it for all kind of apps. In the past, I know some Silverlight passionate guys were tried to use that framework for all kind of apps including larger line of business apps. And these days developers are migrating their existing Silverlight apps in favour of HTML5 buzzword. So the real question is, what is the business values we are getting from these apps when we are developing it for the sake of a particular technology instead of business need. The another problem is that our solutions consultants are trying to provide unnecessary solutions for the sake of a particular technology or for a hype. For an example, Big Data solutions are great for solving the problem of three Vs : volume, velocity and variety. But trying to put this for every application will make problems. Let’s say, there is a small web site running with limited budget and saying that we need a recommendation engine for the web site with a Hadoop based solution with a 16 node cluster, would be really horrible. If we really need a Hadoop based solution, got for it, but trying to put this for all application would be a big disaster. It would be great if could understand the core business problems first, and later choose a right framework for providing solutions for the actual business problem, instead of trying to provide so many solutions. The Problem with Tied Up to a Platform Vendor Some organizations and teams are tied up with a particular platform vendor where they don’t want to use any product other than their preferred or existing platform vendor. They will accept any product provided by the vendor regardless of its capability. This will lets you some benefits regards with integration and collaboration of different products provided by the same vendor, but it will loose your opportunity to provide better solution for your business problems. For a real world sample scenario, lot of companies have been using SAP for their ERP solutions. When they are thinking about mobility or thinking about developing hybrid mobile apps, they can easily find out a framework from SAP. SAP provides a framework for HTML 5 based UI development named SAPUI5. If you are simply adopting that framework only based for the preference of existing platform vendor, you might be loose different opportunities for providing better solution. Initially you might enjoy the sugary feeling provided by the platform vendor, but you have to think about developing apps which should be capable for solving future challenges. I am not saying that any framework is not good and I believe that all frameworks are good over another one for solving at least one problem. My point is that we should not tied up with any specific platform vendor unless your organization is having resource availability problems. Being Polyglot for Providing Right Solutions The modern software engineering industry is greatly diverse with different tools and platforms. Lot of open source frameworks and new programming languages have been releasing to the developer community, where choosing the right platform without any biased opinion, is really a difficult task. But it would really great if we could develop an attitude with platform neutral mindset and being a polyglot developer for providing better solutions based on the actual business problems. IMHO, we should learn a new programming language and a new framework every year. This will improve the quality of our developer capabilities and also improve the quality of our primary programming language skills. Being polyglot for individual developers and organizational teams will give you greater opportunity to your developer experience and also for your applications. Organizations can analyse their business problem without tied with any technology and later they can provide solutions by choosing different platform and tools. Summary    In this blog post, what I was trying to say that we should not tied up or biased with any development platform, technology, vendor or programming language and we should not adopt technologies and practices for the sake of technologies. If we are adopting a technology or a practice for the sake of it, we are simply becoming a “poster child” of the technology and practice. We should not become a poster child of other people’s intellectual thoughts and theories, instead of it we should become solutions developers and solutions consultants where we should be able to provide better solutions for the business problems. Being a polyglot developer is a good idea for improving your developer skills which lets you provide better solutions for the business problems. The most important thing is that we should become platform neutral developers where our passion should be for providing brilliant solutions. It would be great if we could provide minimalist, pragmatic business solutions. You can follow me on Twitter @shijucv

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  • Skanska Builds Global Workforce Insight with Cloud-Based HCM System

    - by HCM-Oracle
    By David Baum - Originally posted on Profit Peter Bjork grew up building things. He started his work life learning all sorts of trades at his father’s construction company in the northern part of Sweden. So in college, it was natural for him to pursue a bachelor’s degree in construction engineering—but he broke new ground when he added a master’s degree in finance to his curriculum vitae. Written on a traditional résumé, Bjork’s current title (vice president of information systems strategies) doesn’t reveal the diversity of his experience—that he’s adept with hammer and nails as well as rows and columns. But a big part of his current job is to work with his counterparts in human resources (HR) designing, building, and deploying the systems needed to get a complete view of the skills and potential of Skanska’s 22,000-strong white-collar workforce. And Bjork believes that complete view is essential to Skanska’s success. “Our business is really all about people,” says Bjork, who has worked with Skanska for 16 years. “You can have equipment and financial resources, but to truly succeed in a business like ours you need to have the right people in the right places. That’s what this system is helping us accomplish.” In a global HR environment that suffers from a paradox of high unemployment and a scarcity of skilled labor, managers need to have a complete understanding of workforce capabilities to develop management skills, recruit for open positions, ensure that staff is getting the training they need, and reduce attrition. Skanska’s human capital management (HCM) systems, based on Oracle Talent Management Cloud, play a critical role delivering that understanding. “Skanska’s philosophy of having great people, encouraging their development, and giving them the chance to move across business units has nurtured a culture of collaboration, but managing a diverse workforce spread across the globe is a monumental challenge,” says Annika Lindholm, global human resources system owner in the HR department at Skanska’s headquarters just outside of Stockholm, Sweden. “We depend heavily on Oracle’s cloud technology to support our HCM function.” Construction, Workers For Skanska’s more than 60,000 employees and contractors, managing huge construction projects is an everyday job. Beyond erecting signature buildings, management’s goal is to build a corporate culture where valuable talent can be sought out and developed, bringing in the right mix of people to support and grow the business. “Of all the companies in our space, Skanska is probably one of the strongest ones, with a laser focus on people and people development,” notes Tom Crane, chief HR and communications officer for Skanska in the United States. “Our business looks like equipment and material, but all we really have at the end of the day are people and their intellectual capital. Without them, second only to clients, of course, you really can’t achieve great things in the high-profile environment in which we work.” During the 1990s, Skanska entered an expansive growth phase. A string of successful acquisitions paved the way for the company’s transformation into a global enterprise. “Today the company’s focus is on profitable growth,” continues Crane. “But you can’t really achieve growth unless you are doing a very good job of developing your people and having the right people in the right places and driving a culture of growth.” In the United States alone, Skanska has more than 8,000 employees in four distinct business units: Skanska USA Building, also known as the Construction Manager, builds everything at ground level and above—hospitals, educational facilities, stadiums, airport terminals, and other massive projects. Skanska USA Civil does everything at ground level and below, such as light rail, water treatment facilities, power plants or power industry facilities, highways, and bridges. Skanska Infrastructure Development develops public-private partnerships—projects in which Skanska adds equity and also arranges for outside financing. Skanska Commercial Development acts like a commercial real estate developer, acquiring land and building offices on spec or build-to-suit for its clients. Skanska's international portfolio includes construction of the new Meadowlands Stadium. Getting the various units to operate collaboratatively helps Skanska deliver high value to clients and shareholders. “When we have this collaboration among units, it allows us to enrich each of the business units and, at the same time, develop our future leaders to be more facile in operating across business units—more accepting of a ‘one Skanska’ approach,” explains Crane. Workforce Worldwide But HR needs processes and tools to support managers who face such business dynamics. Oracle Talent Management Cloud is helping Skanska implement world-class recruiting strategies and generate the insights needed to drive quality hiring practices, internal mobility, and a proactive approach to building talent pipelines. With their new cloud system in place, Skanska HR leaders can manage everything from recruiting, compensation, and goal and performance management to employee learning and talent review—all as part of a single, cohesive software-as-a-service (SaaS) environment. Skanska has successfully implemented two modules from Oracle Talent Management Cloud—the recruiting and performance management modules—and is in the process of implementing the learn module. Internally, they call the systems Skanska Recruit, Skanska Talent, and Skanska Learn. The timing is apropos. With high rates of unemployment in recent years, there have been many job candidates on the market. However, talent scarcity continues to frustrate recruiters. Oracle Taleo Recruiting Cloud Service, one of the applications in the Oracle Talent Management cloud portfolio, enables Skanska managers to create more-intelligent recruiting strategies, pulling high-performer profile statistics to create new candidate profiles and using multitiered screening and assessments to ensure that only the best-suited candidate applications make it to the recruiter’s desk. Tools such as applicant tracking, interview management, and requisition management help recruiters and hiring managers streamline the hiring process. Oracle’s cloud-based software system automates and streamlines many other HR processes for Skanska’s multinational organization and delivers insight into the success of recruiting and talent-management efforts. “The Oracle system is definitely helping us to construct global HR processes,” adds Bjork. “It is really important that we have a business model that is decentralized, so we can effectively serve our local markets, and interact with our global ERP [enterprise resource planning] systems as well. We would not be able to do this without a really good, well-integrated HCM system that could support these efforts.” A key piece of this effort is something Skanska has developed internally called the Skanska Leadership Profile. Core competencies, on which all employees are measured, are used in performance reviews to determine weak areas but also to discover talent, such as those who will be promoted or need succession plans. This global profiling system brings consistency to the way HR professionals evaluate and review talent across the company, with a consistent set of ratings and a consistent definition of competencies. All salaried employees in Skanska are tied to a talent management process that gives opportunity for midyear and year-end reviews. Using the performance management module, managers can align individual goals with corporate goals; provide clear visibility into how each employee contributes to the success of the organization; and drive a strategic, end-to-end talent management strategy with a single, integrated system for all talent-related activities. This is critical to a company that is highly focused on ensuring that every employee has a development plan linked to his or her succession potential. “Our approach all along has been to deploy software applications that are seamless to end users,” says Crane. “The beauty of a cloud-based system is that much of the functionality takes place behind the scenes so we can focus on making sure users can access the data when they need it. This model greatly improves their efficiency.” The employee profile not only sets a competency baseline for new employees but is also integrated with Skanska’s other back-office Oracle systems to ensure consistency in the way information is used to support other business functions. “Since we have about a dozen different HR systems that are providing us with information, we built a master database that collects all the information,” explains Lindholm. “That data is sent not only to Oracle Talent Management Cloud, but also to other systems that are dependent on this information.” Collaboration to Scale Skanska is poised to launch a new Oracle module to link employee learning plans to the review process and recruitment assessments. According to Crane, connecting these processes allows Skanska managers to see employees’ progress and produce an updated learning program. For example, as employees take classes, supervisors can consult the Oracle Talent Management Cloud portal to monitor progress and align it to each individual’s training and development plan. “That’s a pretty compelling solution for an organization that wants to manage its talent on a real-time basis and see how the training is working,” Crane says. Rolling out Oracle Talent Management Cloud was a joint effort among HR, IT, and a global group that oversaw the worldwide implementation. Skanska deployed the solution quickly across all markets at once. In the United States, for example, more than 35 offices quickly got up to speed on the new system via webinars for employees and face-to-face training for the HR group. “With any migration, there are moments when you hold your breath, but in this case, we had very few problems getting the system up and running,” says Crane. Lindholm adds, “There has been very little resistance to the system as users recognize its potential. Customizations are easy, and a lasting partnership has developed between Skanska and Oracle when help is needed. They listen to us.” Bjork elaborates on the implementation process from an IT perspective. “Deploying a SaaS system removes a lot of the complexity,” he says. “You can downsize the IT part and focus on the business part, which increases the probability of a successful implementation. If you want to scale the system, you make a quick phone call. That’s all it took recently when we added 4,000 users. We didn’t have to think about resizing the servers or hiring more IT people. Oracle does that for us, and they have provided very good support.” As a result, Skanska has been able to implement a single, cost-effective talent management solution across the organization to support its strategy to recruit and develop a world-class staff. Stakeholders are confident that they are providing the most efficient recruitment system possible for competent personnel at all levels within the company—from skilled workers at construction sites to top management at headquarters. And Skanska can retain skilled employees and ensure that they receive the development opportunities they need to grow and advance.

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  • How can I resolve this one application coming up with an "You don't have permission to use the application" error?

    - by morgant
    I've got a Mac OS X 10.6 Snow Leopard Server Open Directory Master with a user who's getting Mobility & Application managed preferences from a group (the only group they're a member of). The workstation is also running Mac OS X 10.6 Snow Leopard, when the user logs in and tries to run our primary application which they're explicitly allowed to run (via the group's preferences), it says "You don't have permission to use the application 'Blah'". Now, the application is added to the group's list of always allowed applications, unsigned (so a minor difference in application version or file contents shouldn't disallow it). It even lives in a subdirectory of /Applications which is in the list of folders to allow applications. I've run into this when logging this user into new workstations and the following usually works: Log them out Remove the following files from their mobile home folder on the workstation: /Library/Managed\ Preferences/, ~/.FileSync, ~/Library/Preferences/com.apple.finder.plist, and ~/Library/Preferences/com.apple.MCX.plist. Remove the following files from their network home folder on the server: ~/.FileSync, ~/Library/Preferences/com.apple.finder.plist, and ~/Library/Preferences/com.apple.MCX.plist. Log them back in on the workstation. However, this no longer resolves the issue. Their Home Sync preferences are set (on the group) to sync ~, but not the following files (manually, at login, and at logout... no background sync here): ~/.SymAVQSFile ~/NAVMac800QSFile ~/Library ~/.FileSync ~/.account Their Preferences Sync preferences are set (also on the group) to sync ~/Library & ~/Documents/Microsoft User Data, but not the following files (also manually, at login, and at logout... no background sync): ~/.SymAVQSFile ~/.Trash ~/.Trashes ~/Documents/Microsoft User Data/Entourage Temp ~/Library/Application Support/SyncServices ~/Library/Application Support/MobileSync ~/Library/Caches ~/Library/Calendars/Calendar Cache ~/Library/Logs ~/Library/Mail/AvailableFeeds ~/Library/Mail/Envelope Index ~/Library/Preferences/Macromedia/ ~/Library/Printers ~/Library/PubSub/Database ~/Library/PubSub/Downloads ~/Library/PubSub/Feeds ~/Library/Safari/Icons.db ~/Library/Safari/HistoryIndex.sk ~/Library/iTunes/iPhone Software Updates IMAP-* Exchange-* EWS-* Mac-* ~/Library/Preferences/ByHost ~/Library/Preferences/com.apple.dock.plist ~/Library/Preferences/com.apple.sitebarlists.plist ~/Library/Application Support/4D ~/Library/Preferences/com.apple.MCX.plist ~/.FileSync ~/.account Even with ~/Library/Preferences/com.apple.MCX.plist prevented from syncing during a Preferences Sync, it still seems to show up in the network home on the server frequently. Are there any other files other than ~/Library/Preferences/com.apple.MCX.plist that contain application Managed Preferences that might be causing this one app to be showing up as not allowed? Any ideas on how ~/Library/Preferences/com.apple.MCX.plist keeps getting sync'd back up the network home folder on the server? Update: I thought I had found a workaround this morning, but it also seemed to be extremely temporary. Basically, loking at /Library/Managed\ Preferences/[shortname]/com.apple.applicationaccess.new.plist I discovered that it didn't have an entry for the application in question, but /Library/Managed\ Preferences/[shortname]/complete.plist did. Naturally, I deleted com.apple.applicationaccess.new.plist, logged in again, and it worked... on one workstation. It failed on others, and after logging out & back in a couple more times it started failing on all of them again, even after further deletions of com.apple.applicationaccess.new.plist. Oddly, com.apple.applicationaccess.new.plist & complete.plist do both contain an entry for the application in question now, but it still says it's not allowed. Further Update: Okay, so I now have a reproducible workaround which seems to be required after every reboot of the workstation: Log in as the user (you'll discover you cannot launch the application in question). Fast User Switch to the local admin account on the workstation (we always have one on every machine). From that local admin account, run sudo mcxrefresh -n 'shortname' (logging out and back in as the user in question will not work). Fast User Switch back to the user (you'll still not be allowed to run the application). Log the user out and back in (you'll now be able to run the application in question.) Fast User Switch back to the local admin account, log it out, and log back in as the user in question. If you do all that exactly as described it'll keep working through log out & log back in, but NOT through a reboot. If, after a reboot, you try something like logging in as the local admin account, running sudo mcxrefresh -n 'shortname', logging out, then logging in as the user in question, it will NOT work. Yet Another Update We don't have any computer groups in our Open Directory, so it shouldn't be getting any conflicting settings from there. I ran sudo mcxquery -format xml -user shortname -group groupname before & after performing the aforementioned process to allow the application in question to be run and the results were identical (saved the result to files & diff'd... I'm not just guessing here). One Step Forward, Half a Step Back: When the Mac OS X 10.6.5 Server update was released, we upgraded our Open Directory Master to it as the changes included the following managed preferences fixes which I hoped might address this issue: Addresses an issue that could prevent managed preferences from being applied when a user logs in on a workstation that has been idle. Fixes an issue that could prevent administrators from bypassing client management settings on a workstation. This seemed to improve the situation slightly. The application in question now usually launches without error. If, and when it does launch with the "You don't have permission to use the application" error, logging the user out and back in seems to correct it. That said, we've since had to add a couple of applications to the user's ~/Applications/ directory and those are still prevented from launching. The workstations are running Mac OS X 10.6.4, the OD Master (which the workstations are bound to) is running Mac OS 10.6.5 Server (although there are two OD Replicas still running 10.6.4 Server), and we're using Workgroup Manager 10.6.3 (which is included with the Server Admin Tools 10.6.5 upgrade) to add the applications (unsigned, as always). This time, I've caught the following in /var/log/system.log when attempting to launch one of the allowed applications from ~/Applications: Dec 22 17:36:24 hostname parentalcontrolsd[43221]: -[ActivityTracker checkApp:csFlags:] [954:username] -- *** Incoming app appears to be masquerading as white listed app and failed signature validation: /Users/username/Applications/FileMaker Pro 5.5/FileMaker Pro.app/Contents/MacOS/FileMaker Pro. Note: This may be a valid app of a different version than what was whitelisted (on a different volume?) Dec 22 17:36:24 hostname [0x0-0xa42a42].com.filemaker.filemakerpro[43304]: launch of /Users/username/Applications/FileMaker Pro 5.5/FileMaker Pro.app/Contents/MacOS/FileMaker Pro was blocked Dec 22 17:36:24 hostname com.apple.launchd.peruser.1340[6375] ([0x0-0xa42a42].com.filemaker.filemakerpro[43304]): Exited with exit code: 255 Dec 22 17:36:24 hostname parentalcontrolsd[43221]: -[ActivityTracker(Private) _removeAppFromWhiteList:] [1362:username] -- *** Couldn't find local user record Running sudo mcxquery -format xml -user username -group groupname includes the following entry for FileMaker Pro 5.5 (and appears to include a full integration of the user's application whitelist & group's application whitelist): <dict> <key>bundleID</key> <string>com.filemaker.filemakerpro</string> <key>displayName</key> <string>FileMaker Pro</string> </dict> Note the lack of <key>appID</key><data> ... </data> which seems to specify a signed application. While whitelisted directories also appear to be correctly listed in the results, they too do not actually allow the applications to be run either. What is going on here?! Where else should I be looking?

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  • How can I resolve this one application coming up with an "You don't have permission to use the application" error?

    - by morgant
    I've got a Mac OS X 10.6 Snow Leopard Server Open Directory Master with a user who's getting Mobility & Application managed preferences from a group (the only group they're a member of). The workstation is also running Mac OS X 10.6 Snow Leopard, when the user logs in and tries to run our primary application which they're explicitly allowed to run (via the group's preferences), it says "You don't have permission to use the application 'Blah'". Now, the application is added to the group's list of always allowed applications, unsigned (so a minor difference in application version or file contents shouldn't disallow it). It even lives in a subdirectory of /Applications which is in the list of folders to allow applications. I've run into this when logging this user into new workstations and the following usually works: Log them out Remove the following files from their mobile home folder on the workstation: /Library/Managed\ Preferences/, ~/.FileSync, ~/Library/Preferences/com.apple.finder.plist, and ~/Library/Preferences/com.apple.MCX.plist. Remove the following files from their network home folder on the server: ~/.FileSync, ~/Library/Preferences/com.apple.finder.plist, and ~/Library/Preferences/com.apple.MCX.plist. Log them back in on the workstation. However, this no longer resolves the issue. Their Home Sync preferences are set (on the group) to sync ~, but not the following files (manually, at login, and at logout... no background sync here): ~/.SymAVQSFile ~/NAVMac800QSFile ~/Library ~/.FileSync ~/.account Their Preferences Sync preferences are set (also on the group) to sync ~/Library & ~/Documents/Microsoft User Data, but not the following files (also manually, at login, and at logout... no background sync): ~/.SymAVQSFile ~/.Trash ~/.Trashes ~/Documents/Microsoft User Data/Entourage Temp ~/Library/Application Support/SyncServices ~/Library/Application Support/MobileSync ~/Library/Caches ~/Library/Calendars/Calendar Cache ~/Library/Logs ~/Library/Mail/AvailableFeeds ~/Library/Mail/Envelope Index ~/Library/Preferences/Macromedia/ ~/Library/Printers ~/Library/PubSub/Database ~/Library/PubSub/Downloads ~/Library/PubSub/Feeds ~/Library/Safari/Icons.db ~/Library/Safari/HistoryIndex.sk ~/Library/iTunes/iPhone Software Updates IMAP-* Exchange-* EWS-* Mac-* ~/Library/Preferences/ByHost ~/Library/Preferences/com.apple.dock.plist ~/Library/Preferences/com.apple.sitebarlists.plist ~/Library/Application Support/4D ~/Library/Preferences/com.apple.MCX.plist ~/.FileSync ~/.account Even with ~/Library/Preferences/com.apple.MCX.plist prevented from syncing during a Preferences Sync, it still seems to show up in the network home on the server frequently. Are there any other files other than ~/Library/Preferences/com.apple.MCX.plist that contain application Managed Preferences that might be causing this one app to be showing up as not allowed? Any ideas on how ~/Library/Preferences/com.apple.MCX.plist keeps getting sync'd back up the network home folder on the server? Update: I thought I had found a workaround this morning, but it also seemed to be extremely temporary. Basically, loking at /Library/Managed\ Preferences/[shortname]/com.apple.applicationaccess.new.plist I discovered that it didn't have an entry for the application in question, but /Library/Managed\ Preferences/[shortname]/complete.plist did. Naturally, I deleted com.apple.applicationaccess.new.plist, logged in again, and it worked... on one workstation. It failed on others, and after logging out & back in a couple more times it started failing on all of them again, even after further deletions of com.apple.applicationaccess.new.plist. Oddly, com.apple.applicationaccess.new.plist & complete.plist do both contain an entry for the application in question now, but it still says it's not allowed. Further Update: Okay, so I now have a reproducible workaround which seems to be required after every reboot of the workstation: Log in as the user (you'll discover you cannot launch the application in question). Fast User Switch to the local admin account on the workstation (we always have one on every machine). From that local admin account, run sudo mcxrefresh -n 'shortname' (logging out and back in as the user in question will not work). Fast User Switch back to the user (you'll still not be allowed to run the application). Log the user out and back in (you'll now be able to run the application in question.) Fast User Switch back to the local admin account, log it out, and log back in as the user in question. If you do all that exactly as described it'll keep working through log out & log back in, but NOT through a reboot. If, after a reboot, you try something like logging in as the local admin account, running sudo mcxrefresh -n 'shortname', logging out, then logging in as the user in question, it will NOT work. Yet Another Update We don't have any computer groups in our Open Directory, so it shouldn't be getting any conflicting settings from there. I ran sudo mcxquery -format xml -user shortname -group groupname before & after performing the aforementioned process to allow the application in question to be run and the results were identical (saved the result to files & diff'd... I'm not just guessing here). One Step Forward, Half a Step Back: When the Mac OS X 10.6.5 Server update was released, we upgraded our Open Directory Master to it as the changes included the following managed preferences fixes which I hoped might address this issue: Addresses an issue that could prevent managed preferences from being applied when a user logs in on a workstation that has been idle. Fixes an issue that could prevent administrators from bypassing client management settings on a workstation. This seemed to improve the situation slightly. The application in question now usually launches without error. If, and when it does launch with the "You don't have permission to use the application" error, logging the user out and back in seems to correct it. That said, we've since had to add a couple of applications to the user's ~/Applications/ directory and those are still prevented from launching. The workstations are running Mac OS X 10.6.4, the OD Master (which the workstations are bound to) is running Mac OS 10.6.5 Server (although there are two OD Replicas still running 10.6.4 Server), and we're using Workgroup Manager 10.6.3 (which is included with the Server Admin Tools 10.6.5 upgrade) to add the applications (unsigned, as always). This time, I've caught the following in /var/log/system.log when attempting to launch one of the allowed applications from ~/Applications: Dec 22 17:36:24 hostname parentalcontrolsd[43221]: -[ActivityTracker checkApp:csFlags:] [954:username] -- *** Incoming app appears to be masquerading as white listed app and failed signature validation: /Users/username/Applications/FileMaker Pro 5.5/FileMaker Pro.app/Contents/MacOS/FileMaker Pro. Note: This may be a valid app of a different version than what was whitelisted (on a different volume?) Dec 22 17:36:24 hostname [0x0-0xa42a42].com.filemaker.filemakerpro[43304]: launch of /Users/username/Applications/FileMaker Pro 5.5/FileMaker Pro.app/Contents/MacOS/FileMaker Pro was blocked Dec 22 17:36:24 hostname com.apple.launchd.peruser.1340[6375] ([0x0-0xa42a42].com.filemaker.filemakerpro[43304]): Exited with exit code: 255 Dec 22 17:36:24 hostname parentalcontrolsd[43221]: -[ActivityTracker(Private) _removeAppFromWhiteList:] [1362:username] -- *** Couldn't find local user record Running sudo mcxquery -format xml -user username -group groupname includes the following entry for FileMaker Pro 5.5 (and appears to include a full integration of the user's application whitelist & group's application whitelist): <dict> <key>bundleID</key> <string>com.filemaker.filemakerpro</string> <key>displayName</key> <string>FileMaker Pro</string> </dict> Note the lack of <key>appID</key><data> ... </data> which seems to specify a signed application. While whitelisted directories also appear to be correctly listed in the results, they too do not actually allow the applications to be run either. What is going on here?! Where else should I be looking?

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  • Toorcon14

    - by danx
    Toorcon 2012 Information Security Conference San Diego, CA, http://www.toorcon.org/ Dan Anderson, October 2012 It's almost Halloween, and we all know what that means—yes, of course, it's time for another Toorcon Conference! Toorcon is an annual conference for people interested in computer security. This includes the whole range of hackers, computer hobbyists, professionals, security consultants, press, law enforcement, prosecutors, FBI, etc. We're at Toorcon 14—see earlier blogs for some of the previous Toorcon's I've attended (back to 2003). This year's "con" was held at the Westin on Broadway in downtown San Diego, California. The following are not necessarily my views—I'm just the messenger—although I could have misquoted or misparaphrased the speakers. Also, I only reviewed some of the talks, below, which I attended and interested me. MalAndroid—the Crux of Android Infections, Aditya K. Sood Programming Weird Machines with ELF Metadata, Rebecca "bx" Shapiro Privacy at the Handset: New FCC Rules?, Valkyrie Hacking Measured Boot and UEFI, Dan Griffin You Can't Buy Security: Building the Open Source InfoSec Program, Boris Sverdlik What Journalists Want: The Investigative Reporters' Perspective on Hacking, Dave Maas & Jason Leopold Accessibility and Security, Anna Shubina Stop Patching, for Stronger PCI Compliance, Adam Brand McAfee Secure & Trustmarks — a Hacker's Best Friend, Jay James & Shane MacDougall MalAndroid—the Crux of Android Infections Aditya K. Sood, IOActive, Michigan State PhD candidate Aditya talked about Android smartphone malware. There's a lot of old Android software out there—over 50% Gingerbread (2.3.x)—and most have unpatched vulnerabilities. Of 9 Android vulnerabilities, 8 have known exploits (such as the old Gingerbread Global Object Table exploit). Android protection includes sandboxing, security scanner, app permissions, and screened Android app market. The Android permission checker has fine-grain resource control, policy enforcement. Android static analysis also includes a static analysis app checker (bouncer), and a vulnerablity checker. What security problems does Android have? User-centric security, which depends on the user to grant permission and make smart decisions. But users don't care or think about malware (the're not aware, not paranoid). All they want is functionality, extensibility, mobility Android had no "proper" encryption before Android 3.0 No built-in protection against social engineering and web tricks Alternative Android app markets are unsafe. Simply visiting some markets can infect Android Aditya classified Android Malware types as: Type A—Apps. These interact with the Android app framework. For example, a fake Netflix app. Or Android Gold Dream (game), which uploads user files stealthy manner to a remote location. Type K—Kernel. Exploits underlying Linux libraries or kernel Type H—Hybrid. These use multiple layers (app framework, libraries, kernel). These are most commonly used by Android botnets, which are popular with Chinese botnet authors What are the threats from Android malware? These incude leak info (contacts), banking fraud, corporate network attacks, malware advertising, malware "Hackivism" (the promotion of social causes. For example, promiting specific leaders of the Tunisian or Iranian revolutions. Android malware is frequently "masquerated". That is, repackaged inside a legit app with malware. To avoid detection, the hidden malware is not unwrapped until runtime. The malware payload can be hidden in, for example, PNG files. Less common are Android bootkits—there's not many around. What they do is hijack the Android init framework—alteering system programs and daemons, then deletes itself. For example, the DKF Bootkit (China). Android App Problems: no code signing! all self-signed native code execution permission sandbox — all or none alternate market places no robust Android malware detection at network level delayed patch process Programming Weird Machines with ELF Metadata Rebecca "bx" Shapiro, Dartmouth College, NH https://github.com/bx/elf-bf-tools @bxsays on twitter Definitions. "ELF" is an executable file format used in linking and loading executables (on UNIX/Linux-class machines). "Weird machine" uses undocumented computation sources (I think of them as unintended virtual machines). Some examples of "weird machines" are those that: return to weird location, does SQL injection, corrupts the heap. Bx then talked about using ELF metadata as (an uintended) "weird machine". Some ELF background: A compiler takes source code and generates a ELF object file (hello.o). A static linker makes an ELF executable from the object file. A runtime linker and loader takes ELF executable and loads and relocates it in memory. The ELF file has symbols to relocate functions and variables. ELF has two relocation tables—one at link time and another one at loading time: .rela.dyn (link time) and .dynsym (dynamic table). GOT: Global Offset Table of addresses for dynamically-linked functions. PLT: Procedure Linkage Tables—works with GOT. The memory layout of a process (not the ELF file) is, in order: program (+ heap), dynamic libraries, libc, ld.so, stack (which includes the dynamic table loaded into memory) For ELF, the "weird machine" is found and exploited in the loader. ELF can be crafted for executing viruses, by tricking runtime into executing interpreted "code" in the ELF symbol table. One can inject parasitic "code" without modifying the actual ELF code portions. Think of the ELF symbol table as an "assembly language" interpreter. It has these elements: instructions: Add, move, jump if not 0 (jnz) Think of symbol table entries as "registers" symbol table value is "contents" immediate values are constants direct values are addresses (e.g., 0xdeadbeef) move instruction: is a relocation table entry add instruction: relocation table "addend" entry jnz instruction: takes multiple relocation table entries The ELF weird machine exploits the loader by relocating relocation table entries. The loader will go on forever until told to stop. It stores state on stack at "end" and uses IFUNC table entries (containing function pointer address). The ELF weird machine, called "Brainfu*k" (BF) has: 8 instructions: pointer inc, dec, inc indirect, dec indirect, jump forward, jump backward, print. Three registers - 3 registers Bx showed example BF source code that implemented a Turing machine printing "hello, world". More interesting was the next demo, where bx modified ping. Ping runs suid as root, but quickly drops privilege. BF modified the loader to disable the library function call dropping privilege, so it remained as root. Then BF modified the ping -t argument to execute the -t filename as root. It's best to show what this modified ping does with an example: $ whoami bx $ ping localhost -t backdoor.sh # executes backdoor $ whoami root $ The modified code increased from 285948 bytes to 290209 bytes. A BF tool compiles "executable" by modifying the symbol table in an existing ELF executable. The tool modifies .dynsym and .rela.dyn table, but not code or data. Privacy at the Handset: New FCC Rules? "Valkyrie" (Christie Dudley, Santa Clara Law JD candidate) Valkyrie talked about mobile handset privacy. Some background: Senator Franken (also a comedian) became alarmed about CarrierIQ, where the carriers track their customers. Franken asked the FCC to find out what obligations carriers think they have to protect privacy. The carriers' response was that they are doing just fine with self-regulation—no worries! Carriers need to collect data, such as missed calls, to maintain network quality. But carriers also sell data for marketing. Verizon sells customer data and enables this with a narrow privacy policy (only 1 month to opt out, with difficulties). The data sold is not individually identifiable and is aggregated. But Verizon recommends, as an aggregation workaround to "recollate" data to other databases to identify customers indirectly. The FCC has regulated telephone privacy since 1934 and mobile network privacy since 2007. Also, the carriers say mobile phone privacy is a FTC responsibility (not FCC). FTC is trying to improve mobile app privacy, but FTC has no authority over carrier / customer relationships. As a side note, Apple iPhones are unique as carriers have extra control over iPhones they don't have with other smartphones. As a result iPhones may be more regulated. Who are the consumer advocates? Everyone knows EFF, but EPIC (Electrnic Privacy Info Center), although more obsecure, is more relevant. What to do? Carriers must be accountable. Opt-in and opt-out at any time. Carriers need incentive to grant users control for those who want it, by holding them liable and responsible for breeches on their clock. Location information should be added current CPNI privacy protection, and require "Pen/trap" judicial order to obtain (and would still be a lower standard than 4th Amendment). Politics are on a pro-privacy swing now, with many senators and the Whitehouse. There will probably be new regulation soon, and enforcement will be a problem, but consumers will still have some benefit. Hacking Measured Boot and UEFI Dan Griffin, JWSecure, Inc., Seattle, @JWSdan Dan talked about hacking measured UEFI boot. First some terms: UEFI is a boot technology that is replacing BIOS (has whitelisting and blacklisting). UEFI protects devices against rootkits. TPM - hardware security device to store hashs and hardware-protected keys "secure boot" can control at firmware level what boot images can boot "measured boot" OS feature that tracks hashes (from BIOS, boot loader, krnel, early drivers). "remote attestation" allows remote validation and control based on policy on a remote attestation server. Microsoft pushing TPM (Windows 8 required), but Google is not. Intel TianoCore is the only open source for UEFI. Dan has Measured Boot Tool at http://mbt.codeplex.com/ with a demo where you can also view TPM data. TPM support already on enterprise-class machines. UEFI Weaknesses. UEFI toolkits are evolving rapidly, but UEFI has weaknesses: assume user is an ally trust TPM implicitly, and attached to computer hibernate file is unprotected (disk encryption protects against this) protection migrating from hardware to firmware delays in patching and whitelist updates will UEFI really be adopted by the mainstream (smartphone hardware support, bank support, apathetic consumer support) You Can't Buy Security: Building the Open Source InfoSec Program Boris Sverdlik, ISDPodcast.com co-host Boris talked about problems typical with current security audits. "IT Security" is an oxymoron—IT exists to enable buiness, uptime, utilization, reporting, but don't care about security—IT has conflict of interest. There's no Magic Bullet ("blinky box"), no one-size-fits-all solution (e.g., Intrusion Detection Systems (IDSs)). Regulations don't make you secure. The cloud is not secure (because of shared data and admin access). Defense and pen testing is not sexy. Auditors are not solution (security not a checklist)—what's needed is experience and adaptability—need soft skills. Step 1: First thing is to Google and learn the company end-to-end before you start. Get to know the management team (not IT team), meet as many people as you can. Don't use arbitrary values such as CISSP scores. Quantitive risk assessment is a myth (e.g. AV*EF-SLE). Learn different Business Units, legal/regulatory obligations, learn the business and where the money is made, verify company is protected from script kiddies (easy), learn sensitive information (IP, internal use only), and start with low-hanging fruit (customer service reps and social engineering). Step 2: Policies. Keep policies short and relevant. Generic SANS "security" boilerplate policies don't make sense and are not followed. Focus on acceptable use, data usage, communications, physical security. Step 3: Implementation: keep it simple stupid. Open source, although useful, is not free (implementation cost). Access controls with authentication & authorization for local and remote access. MS Windows has it, otherwise use OpenLDAP, OpenIAM, etc. Application security Everyone tries to reinvent the wheel—use existing static analysis tools. Review high-risk apps and major revisions. Don't run different risk level apps on same system. Assume host/client compromised and use app-level security control. Network security VLAN != segregated because there's too many workarounds. Use explicit firwall rules, active and passive network monitoring (snort is free), disallow end user access to production environment, have a proxy instead of direct Internet access. Also, SSL certificates are not good two-factor auth and SSL does not mean "safe." Operational Controls Have change, patch, asset, & vulnerability management (OSSI is free). For change management, always review code before pushing to production For logging, have centralized security logging for business-critical systems, separate security logging from administrative/IT logging, and lock down log (as it has everything). Monitor with OSSIM (open source). Use intrusion detection, but not just to fulfill a checkbox: build rules from a whitelist perspective (snort). OSSEC has 95% of what you need. Vulnerability management is a QA function when done right: OpenVas and Seccubus are free. Security awareness The reality is users will always click everything. Build real awareness, not compliance driven checkbox, and have it integrated into the culture. Pen test by crowd sourcing—test with logging COSSP http://www.cossp.org/ - Comprehensive Open Source Security Project What Journalists Want: The Investigative Reporters' Perspective on Hacking Dave Maas, San Diego CityBeat Jason Leopold, Truthout.org The difference between hackers and investigative journalists: For hackers, the motivation varies, but method is same, technological specialties. For investigative journalists, it's about one thing—The Story, and they need broad info-gathering skills. J-School in 60 Seconds: Generic formula: Person or issue of pubic interest, new info, or angle. Generic criteria: proximity, prominence, timeliness, human interest, oddity, or consequence. Media awareness of hackers and trends: journalists becoming extremely aware of hackers with congressional debates (privacy, data breaches), demand for data-mining Journalists, use of coding and web development for Journalists, and Journalists busted for hacking (Murdock). Info gathering by investigative journalists include Public records laws. Federal Freedom of Information Act (FOIA) is good, but slow. California Public Records Act is a lot stronger. FOIA takes forever because of foot-dragging—it helps to be specific. Often need to sue (especially FBI). CPRA is faster, and requests can be vague. Dumps and leaks (a la Wikileaks) Journalists want: leads, protecting ourselves, our sources, and adapting tools for news gathering (Google hacking). Anonomity is important to whistleblowers. They want no digital footprint left behind (e.g., email, web log). They don't trust encryption, want to feel safe and secure. Whistleblower laws are very weak—there's no upside for whistleblowers—they have to be very passionate to do it. Accessibility and Security or: How I Learned to Stop Worrying and Love the Halting Problem Anna Shubina, Dartmouth College Anna talked about how accessibility and security are related. Accessibility of digital content (not real world accessibility). mostly refers to blind users and screenreaders, for our purpose. Accessibility is about parsing documents, as are many security issues. "Rich" executable content causes accessibility to fail, and often causes security to fail. For example MS Word has executable format—it's not a document exchange format—more dangerous than PDF or HTML. Accessibility is often the first and maybe only sanity check with parsing. They have no choice because someone may want to read what you write. Google, for example, is very particular about web browser you use and are bad at supporting other browsers. Uses JavaScript instead of links, often requiring mouseover to display content. PDF is a security nightmare. Executible format, embedded flash, JavaScript, etc. 15 million lines of code. Google Chrome doesn't handle PDF correctly, causing several security bugs. PDF has an accessibility checker and PDF tagging, to help with accessibility. But no PDF checker checks for incorrect tags, untagged content, or validates lists or tables. None check executable content at all. The "Halting Problem" is: can one decide whether a program will ever stop? The answer, in general, is no (Rice's theorem). The same holds true for accessibility checkers. Language-theoretic Security says complicated data formats are hard to parse and cannot be solved due to the Halting Problem. W3C Web Accessibility Guidelines: "Perceivable, Operable, Understandable, Robust" Not much help though, except for "Robust", but here's some gems: * all information should be parsable (paraphrasing) * if not parsable, cannot be converted to alternate formats * maximize compatibility in new document formats Executible webpages are bad for security and accessibility. They say it's for a better web experience. But is it necessary to stuff web pages with JavaScript for a better experience? A good example is The Drudge Report—it has hand-written HTML with no JavaScript, yet drives a lot of web traffic due to good content. A bad example is Google News—hidden scrollbars, guessing user input. Solutions: Accessibility and security problems come from same source Expose "better user experience" myth Keep your corner of Internet parsable Remember "Halting Problem"—recognize false solutions (checking and verifying tools) Stop Patching, for Stronger PCI Compliance Adam Brand, protiviti @adamrbrand, http://www.picfun.com/ Adam talked about PCI compliance for retail sales. Take an example: for PCI compliance, 50% of Brian's time (a IT guy), 960 hours/year was spent patching POSs in 850 restaurants. Often applying some patches make no sense (like fixing a browser vulnerability on a server). "Scanner worship" is overuse of vulnerability scanners—it gives a warm and fuzzy and it's simple (red or green results—fix reds). Scanners give a false sense of security. In reality, breeches from missing patches are uncommon—more common problems are: default passwords, cleartext authentication, misconfiguration (firewall ports open). Patching Myths: Myth 1: install within 30 days of patch release (but PCI §6.1 allows a "risk-based approach" instead). Myth 2: vendor decides what's critical (also PCI §6.1). But §6.2 requires user ranking of vulnerabilities instead. Myth 3: scan and rescan until it passes. But PCI §11.2.1b says this applies only to high-risk vulnerabilities. Adam says good recommendations come from NIST 800-40. Instead use sane patching and focus on what's really important. From NIST 800-40: Proactive: Use a proactive vulnerability management process: use change control, configuration management, monitor file integrity. Monitor: start with NVD and other vulnerability alerts, not scanner results. Evaluate: public-facing system? workstation? internal server? (risk rank) Decide:on action and timeline Test: pre-test patches (stability, functionality, rollback) for change control Install: notify, change control, tickets McAfee Secure & Trustmarks — a Hacker's Best Friend Jay James, Shane MacDougall, Tactical Intelligence Inc., Canada "McAfee Secure Trustmark" is a website seal marketed by McAfee. A website gets this badge if they pass their remote scanning. The problem is a removal of trustmarks act as flags that you're vulnerable. Easy to view status change by viewing McAfee list on website or on Google. "Secure TrustGuard" is similar to McAfee. Jay and Shane wrote Perl scripts to gather sites from McAfee and search engines. If their certification image changes to a 1x1 pixel image, then they are longer certified. Their scripts take deltas of scans to see what changed daily. The bottom line is change in TrustGuard status is a flag for hackers to attack your site. Entire idea of seals is silly—you're raising a flag saying if you're vulnerable.

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  • High CPU usage with Team Speak 3.0.0-rc2

    - by AlexTheBird
    The CPU usage is always around 40 percent. I use push-to-talk and I had uninstalled pulseaudio. Now I use Alsa. I don't even have to connect to a Server. By simply starting TS the cpu usage goes up 40 percent and stays there. The CPU usage of 3.0.0-rc1 [Build: 14468] is constantly 14 percent. This is the output of top, mpstat and ps aux while I am running TS3 ... of course: alexandros@alexandros-laptop:~$ top top - 18:20:07 up 2:22, 3 users, load average: 1.02, 0.85, 0.77 Tasks: 163 total, 1 running, 162 sleeping, 0 stopped, 0 zombie Cpu(s): 5.3%us, 1.9%sy, 0.1%ni, 91.8%id, 0.7%wa, 0.1%hi, 0.1%si, 0.0%st Mem: 2061344k total, 964028k used, 1097316k free, 69116k buffers Swap: 3997688k total, 0k used, 3997688k free, 449032k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 2714 alexandr 20 0 206m 31m 24m S 37 1.6 0:12.78 ts3client_linux 868 root 20 0 47564 27m 10m S 8 1.4 3:21.73 Xorg 1 root 20 0 2804 1660 1204 S 0 0.1 0:00.53 init 2 root 20 0 0 0 0 S 0 0.0 0:00.00 kthreadd 3 root RT 0 0 0 0 S 0 0.0 0:00.01 migration/0 4 root 20 0 0 0 0 S 0 0.0 0:00.45 ksoftirqd/0 5 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/0 6 root RT 0 0 0 0 S 0 0.0 0:00.00 migration/1 7 root 20 0 0 0 0 S 0 0.0 0:00.08 ksoftirqd/1 8 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/1 9 root 20 0 0 0 0 S 0 0.0 0:01.17 events/0 10 root 20 0 0 0 0 S 0 0.0 0:00.81 events/1 11 root 20 0 0 0 0 S 0 0.0 0:00.00 cpuset 12 root 20 0 0 0 0 S 0 0.0 0:00.00 khelper 13 root 20 0 0 0 0 S 0 0.0 0:00.00 async/mgr 14 root 20 0 0 0 0 S 0 0.0 0:00.00 pm 16 root 20 0 0 0 0 S 0 0.0 0:00.00 sync_supers 17 root 20 0 0 0 0 S 0 0.0 0:00.00 bdi-default 18 root 20 0 0 0 0 S 0 0.0 0:00.00 kintegrityd/0 19 root 20 0 0 0 0 S 0 0.0 0:00.00 kintegrityd/1 20 root 20 0 0 0 0 S 0 0.0 0:00.05 kblockd/0 21 root 20 0 0 0 0 S 0 0.0 0:00.02 kblockd/1 22 root 20 0 0 0 0 S 0 0.0 0:00.00 kacpid 23 root 20 0 0 0 0 S 0 0.0 0:00.00 kacpi_notify 24 root 20 0 0 0 0 S 0 0.0 0:00.00 kacpi_hotplug 25 root 20 0 0 0 0 S 0 0.0 0:00.99 ata/0 26 root 20 0 0 0 0 S 0 0.0 0:00.92 ata/1 27 root 20 0 0 0 0 S 0 0.0 0:00.00 ata_aux 28 root 20 0 0 0 0 S 0 0.0 0:00.00 ksuspend_usbd 29 root 20 0 0 0 0 S 0 0.0 0:00.00 khubd alexandros@alexandros-laptop:~$ mpstat Linux 2.6.32-32-generic (alexandros-laptop) 16.06.2011 _i686_ (2 CPU) 18:20:15 CPU %usr %nice %sys %iowait %irq %soft %steal %guest %idle 18:20:15 all 5,36 0,09 1,91 0,68 0,07 0,06 0,00 0,00 91,83 alexandros@alexandros-laptop:~$ ps aux USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND root 1 0.0 0.0 2804 1660 ? Ss 15:58 0:00 /sbin/init root 2 0.0 0.0 0 0 ? S 15:58 0:00 [kthreadd] root 3 0.0 0.0 0 0 ? S 15:58 0:00 [migration/0] root 4 0.0 0.0 0 0 ? S 15:58 0:00 [ksoftirqd/0] root 5 0.0 0.0 0 0 ? S 15:58 0:00 [watchdog/0] root 6 0.0 0.0 0 0 ? S 15:58 0:00 [migration/1] root 7 0.0 0.0 0 0 ? S 15:58 0:00 [ksoftirqd/1] root 8 0.0 0.0 0 0 ? S 15:58 0:00 [watchdog/1] root 9 0.0 0.0 0 0 ? S 15:58 0:01 [events/0] root 10 0.0 0.0 0 0 ? S 15:58 0:00 [events/1] root 11 0.0 0.0 0 0 ? S 15:58 0:00 [cpuset] root 12 0.0 0.0 0 0 ? S 15:58 0:00 [khelper] root 13 0.0 0.0 0 0 ? S 15:58 0:00 [async/mgr] root 14 0.0 0.0 0 0 ? S 15:58 0:00 [pm] root 16 0.0 0.0 0 0 ? S 15:58 0:00 [sync_supers] root 17 0.0 0.0 0 0 ? S 15:58 0:00 [bdi-default] root 18 0.0 0.0 0 0 ? S 15:58 0:00 [kintegrityd/0] root 19 0.0 0.0 0 0 ? S 15:58 0:00 [kintegrityd/1] root 20 0.0 0.0 0 0 ? S 15:58 0:00 [kblockd/0] root 21 0.0 0.0 0 0 ? S 15:58 0:00 [kblockd/1] root 22 0.0 0.0 0 0 ? S 15:58 0:00 [kacpid] root 23 0.0 0.0 0 0 ? S 15:58 0:00 [kacpi_notify] root 24 0.0 0.0 0 0 ? S 15:58 0:00 [kacpi_hotplug] root 25 0.0 0.0 0 0 ? S 15:58 0:00 [ata/0] root 26 0.0 0.0 0 0 ? S 15:58 0:00 [ata/1] root 27 0.0 0.0 0 0 ? S 15:58 0:00 [ata_aux] root 28 0.0 0.0 0 0 ? S 15:58 0:00 [ksuspend_usbd] root 29 0.0 0.0 0 0 ? S 15:58 0:00 [khubd] root 30 0.0 0.0 0 0 ? S 15:58 0:00 [kseriod] root 31 0.0 0.0 0 0 ? S 15:58 0:00 [kmmcd] root 34 0.0 0.0 0 0 ? S 15:58 0:00 [khungtaskd] root 35 0.0 0.0 0 0 ? S 15:58 0:00 [kswapd0] root 36 0.0 0.0 0 0 ? SN 15:58 0:00 [ksmd] root 37 0.0 0.0 0 0 ? S 15:58 0:00 [aio/0] root 38 0.0 0.0 0 0 ? S 15:58 0:00 [aio/1] root 39 0.0 0.0 0 0 ? S 15:58 0:00 [ecryptfs-kthrea] root 40 0.0 0.0 0 0 ? S 15:58 0:00 [crypto/0] root 41 0.0 0.0 0 0 ? S 15:58 0:00 [crypto/1] root 48 0.0 0.0 0 0 ? S 15:58 0:03 [scsi_eh_0] root 50 0.0 0.0 0 0 ? S 15:58 0:00 [scsi_eh_1] root 53 0.0 0.0 0 0 ? S 15:58 0:00 [kstriped] root 54 0.0 0.0 0 0 ? S 15:58 0:00 [kmpathd/0] root 55 0.0 0.0 0 0 ? S 15:58 0:00 [kmpathd/1] root 56 0.0 0.0 0 0 ? S 15:58 0:00 [kmpath_handlerd] root 57 0.0 0.0 0 0 ? S 15:58 0:00 [ksnapd] root 58 0.0 0.0 0 0 ? S 15:58 0:03 [kondemand/0] root 59 0.0 0.0 0 0 ? S 15:58 0:02 [kondemand/1] root 60 0.0 0.0 0 0 ? S 15:58 0:00 [kconservative/0] root 61 0.0 0.0 0 0 ? S 15:58 0:00 [kconservative/1] root 213 0.0 0.0 0 0 ? S 15:58 0:00 [scsi_eh_2] root 222 0.0 0.0 0 0 ? S 15:58 0:00 [scsi_eh_3] root 234 0.0 0.0 0 0 ? S 15:58 0:00 [scsi_eh_4] root 235 0.0 0.0 0 0 ? S 15:58 0:01 [usb-storage] root 255 0.0 0.0 0 0 ? S 15:58 0:00 [jbd2/sda5-8] root 256 0.0 0.0 0 0 ? S 15:58 0:00 [ext4-dio-unwrit] root 257 0.0 0.0 0 0 ? S 15:58 0:00 [ext4-dio-unwrit] root 290 0.0 0.0 0 0 ? S 15:58 0:00 [flush-8:0] root 318 0.0 0.0 2316 888 ? S 15:58 0:00 upstart-udev-bridge --daemon root 321 0.0 0.0 2616 1024 ? S<s 15:58 0:00 udevd --daemon root 526 0.0 0.0 0 0 ? S 15:58 0:00 [kpsmoused] root 528 0.0 0.0 0 0 ? S 15:58 0:00 [led_workqueue] root 650 0.0 0.0 0 0 ? S 15:58 0:00 [radeon/0] root 651 0.0 0.0 0 0 ? S 15:58 0:00 [radeon/1] root 652 0.0 0.0 0 0 ? S 15:58 0:00 [ttm_swap] root 654 0.0 0.0 2612 984 ? S< 15:58 0:00 udevd --daemon root 656 0.0 0.0 0 0 ? S 15:58 0:00 [hd-audio0] root 657 0.0 0.0 2612 916 ? S< 15:58 0:00 udevd --daemon root 674 0.6 0.0 0 0 ? S 15:58 0:57 [phy0] syslog 715 0.0 0.0 34812 1776 ? Sl 15:58 0:00 rsyslogd -c4 102 731 0.0 0.0 3236 1512 ? Ss 15:58 0:02 dbus-daemon --system --fork root 740 0.0 0.1 19088 3380 ? Ssl 15:58 0:00 gdm-binary root 744 0.0 0.1 18900 4032 ? Ssl 15:58 0:01 NetworkManager avahi 749 0.0 0.0 2928 1520 ? S 15:58 0:00 avahi-daemon: running [alexandros-laptop.local] avahi 752 0.0 0.0 2928 544 ? Ss 15:58 0:00 avahi-daemon: chroot helper root 753 0.0 0.1 4172 2300 ? S 15:58 0:00 /usr/sbin/modem-manager root 762 0.0 0.1 20584 3152 ? Sl 15:58 0:00 /usr/sbin/console-kit-daemon --no-daemon root 836 0.0 0.1 20856 3864 ? Sl 15:58 0:00 /usr/lib/gdm/gdm-simple-slave --display-id /org/gnome/DisplayManager/Display1 root 856 0.0 0.1 4836 2388 ? S 15:58 0:00 /sbin/wpa_supplicant -u -s root 868 2.3 1.3 36932 27924 tty7 Rs+ 15:58 3:22 /usr/bin/X :0 -nr -verbose -auth /var/run/gdm/auth-for-gdm-a46T4j/database -nolisten root 891 0.0 0.0 1792 564 tty4 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty4 root 901 0.0 0.0 1792 564 tty5 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty5 root 908 0.0 0.0 1792 564 tty2 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty2 root 910 0.0 0.0 1792 568 tty3 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty3 root 913 0.0 0.0 1792 564 tty6 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty6 root 917 0.0 0.0 2180 1072 ? Ss 15:58 0:00 acpid -c /etc/acpi/events -s /var/run/acpid.socket daemon 924 0.0 0.0 2248 432 ? Ss 15:58 0:00 atd root 927 0.0 0.0 2376 900 ? Ss 15:58 0:00 cron root 950 0.0 0.0 11736 1372 ? Ss 15:58 0:00 /usr/sbin/winbindd root 958 0.0 0.0 11736 1184 ? S 15:58 0:00 /usr/sbin/winbindd root 974 0.0 0.1 6832 2580 ? Ss 15:58 0:00 /usr/sbin/cupsd -C /etc/cups/cupsd.conf root 1078 0.0 0.0 1792 564 tty1 Ss+ 15:58 0:00 /sbin/getty -8 38400 tty1 gdm 1097 0.0 0.0 3392 772 ? S 15:58 0:00 /usr/bin/dbus-launch --exit-with-session root 1112 0.0 0.1 19216 3292 ? Sl 15:58 0:00 /usr/lib/gdm/gdm-session-worker root 1116 0.0 0.1 5540 2932 ? S 15:58 0:01 /usr/lib/upower/upowerd root 1131 0.0 0.1 6308 3824 ? S 15:58 0:00 /usr/lib/policykit-1/polkitd 108 1163 0.0 0.2 16788 4360 ? Ssl 15:58 0:01 /usr/sbin/hald root 1164 0.0 0.0 3536 1300 ? S 15:58 0:00 hald-runner root 1188 0.0 0.0 3612 1256 ? S 15:58 0:00 hald-addon-input: Listening on /dev/input/event6 /dev/input/event5 /dev/input/event2 root 1194 0.0 0.0 3612 1224 ? S 15:58 0:00 /usr/lib/hal/hald-addon-rfkill-killswitch root 1200 0.0 0.0 3608 1240 ? S 15:58 0:00 /usr/lib/hal/hald-addon-generic-backlight root 1202 0.0 0.0 3616 1236 ? S 15:58 0:02 hald-addon-storage: polling /dev/sr0 (every 2 sec) root 1204 0.0 0.0 3616 1236 ? S 15:58 0:00 hald-addon-storage: polling /dev/sdb (every 2 sec) root 1211 0.0 0.0 3624 1220 ? S 15:58 0:00 /usr/lib/hal/hald-addon-cpufreq 108 1212 0.0 0.0 3420 1200 ? S 15:58 0:00 hald-addon-acpi: listening on acpid socket /var/run/acpid.socket 1000 1222 0.0 0.1 24196 2816 ? Sl 15:58 0:00 /usr/bin/gnome-keyring-daemon --daemonize --login 1000 1240 0.0 0.3 28228 7312 ? Ssl 15:58 0:00 gnome-session 1000 1274 0.0 0.0 3284 356 ? Ss 15:58 0:00 /usr/bin/ssh-agent /usr/bin/dbus-launch --exit-with-session gnome-session 1000 1277 0.0 0.0 3392 772 ? S 15:58 0:00 /usr/bin/dbus-launch --exit-with-session gnome-session 1000 1278 0.0 0.0 3160 1652 ? Ss 15:58 0:00 /bin/dbus-daemon --fork --print-pid 5 --print-address 7 --session 1000 1281 0.0 0.2 8172 4636 ? S 15:58 0:00 /usr/lib/libgconf2-4/gconfd-2 1000 1287 0.0 0.5 24228 10896 ? Ss 15:58 0:03 /usr/lib/gnome-settings-daemon/gnome-settings-daemon 1000 1290 0.0 0.1 6468 2364 ? S 15:58 0:00 /usr/lib/gvfs/gvfsd 1000 1293 0.0 0.6 38104 13004 ? S 15:58 0:03 metacity 1000 1296 0.0 0.1 30280 2628 ? Ssl 15:58 0:00 /usr/lib/gvfs//gvfs-fuse-daemon /home/alexandros/.gvfs 1000 1301 0.0 0.0 3344 988 ? S 15:58 0:03 syndaemon -i 0.5 -k 1000 1303 0.0 0.1 8060 3488 ? S 15:58 0:00 /usr/lib/gvfs/gvfs-gdu-volume-monitor root 1306 0.0 0.1 15692 3104 ? Sl 15:58 0:00 /usr/lib/udisks/udisks-daemon 1000 1307 0.4 1.0 50748 21684 ? S 15:58 0:34 python -u /usr/share/screenlets/DigiClock/DigiClockScreenlet.py 1000 1308 0.0 0.9 35608 18564 ? S 15:58 0:00 python /usr/share/screenlets-manager/screenlets-daemon.py 1000 1309 0.0 0.3 19524 6468 ? S 15:58 0:00 /usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1 1000 1311 0.0 0.5 37412 11788 ? S 15:58 0:01 gnome-power-manager 1000 1312 0.0 1.0 50772 22628 ? S 15:58 0:03 gnome-panel 1000 1313 0.1 1.5 102648 31184 ? Sl 15:58 0:10 nautilus root 1314 0.0 0.0 5188 996 ? S 15:58 0:02 udisks-daemon: polling /dev/sdb /dev/sr0 1000 1315 0.0 0.6 51948 12464 ? SL 15:58 0:01 nm-applet --sm-disable 1000 1317 0.0 0.1 16956 2364 ? Sl 15:58 0:00 /usr/lib/gvfs/gvfs-afc-volume-monitor 1000 1318 0.0 0.3 20164 7792 ? S 15:58 0:00 bluetooth-applet 1000 1321 0.0 0.1 7260 2384 ? S 15:58 0:00 /usr/lib/gvfs/gvfs-gphoto2-volume-monitor 1000 1323 0.0 0.5 37436 12124 ? S 15:58 0:00 /usr/lib/notify-osd/notify-osd 1000 1324 0.0 1.9 197928 40456 ? Ssl 15:58 0:06 /home/alexandros/.dropbox-dist/dropbox 1000 1329 0.0 0.3 20136 7968 ? S 15:58 0:00 /usr/bin/gnome-screensaver --no-daemon 1000 1331 0.0 0.1 7056 3112 ? S 15:58 0:00 /usr/lib/gvfs/gvfsd-trash --spawner :1.6 /org/gtk/gvfs/exec_spaw/0 root 1340 0.0 0.0 2236 1008 ? S 15:58 0:00 /sbin/dhclient -d -sf /usr/lib/NetworkManager/nm-dhcp-client.action -pf /var/run/dhcl 1000 1348 0.0 0.1 42252 3680 ? Ssl 15:58 0:00 /usr/lib/bonobo-activation/bonobo-activation-server --ac-activate --ior-output-fd=19 1000 1384 0.0 1.7 80244 35480 ? Sl 15:58 0:02 /usr/bin/python /usr/lib/deskbar-applet/deskbar-applet/deskbar-applet --oaf-activate- 1000 1388 0.0 0.5 26196 11804 ? S 15:58 0:01 /usr/lib/gnome-panel/wnck-applet --oaf-activate-iid=OAFIID:GNOME_Wncklet_Factory --oa 1000 1393 0.1 0.5 25876 11548 ? S 15:58 0:08 /usr/lib/gnome-applets/multiload-applet-2 --oaf-activate-iid=OAFIID:GNOME_MultiLoadAp 1000 1394 0.0 0.5 25600 11140 ? S 15:58 0:03 /usr/lib/gnome-applets/cpufreq-applet --oaf-activate-iid=OAFIID:GNOME_CPUFreqApplet_F 1000 1415 0.0 0.5 39192 11156 ? S 15:58 0:01 /usr/lib/gnome-power-manager/gnome-inhibit-applet --oaf-activate-iid=OAFIID:GNOME_Inh 1000 1417 0.0 0.7 53544 15488 ? Sl 15:58 0:00 /usr/lib/gnome-applets/mixer_applet2 --oaf-activate-iid=OAFIID:GNOME_MixerApplet_Fact 1000 1419 0.0 0.4 23816 9068 ? S 15:58 0:00 /usr/lib/gnome-panel/notification-area-applet --oaf-activate-iid=OAFIID:GNOME_Notific 1000 1488 0.0 0.3 20964 7548 ? S 15:58 0:00 /usr/lib/gnome-disk-utility/gdu-notification-daemon 1000 1490 0.0 0.1 6608 2484 ? S 15:58 0:00 /usr/lib/gvfs/gvfsd-burn --spawner :1.6 /org/gtk/gvfs/exec_spaw/1 1000 1510 0.0 0.1 6348 2084 ? S 15:58 0:00 /usr/lib/gvfs/gvfsd-metadata 1000 1531 0.0 0.3 19472 6616 ? S 15:58 0:00 /usr/lib/gnome-user-share/gnome-user-share 1000 1535 0.0 0.4 77128 8392 ? Sl 15:58 0:00 /usr/lib/evolution/evolution-data-server-2.28 --oaf-activate-iid=OAFIID:GNOME_Evoluti 1000 1601 0.0 0.5 69576 11800 ? Sl 15:59 0:00 /usr/lib/evolution/2.28/evolution-alarm-notify 1000 1604 0.0 0.7 33924 15888 ? S 15:59 0:00 python /usr/share/system-config-printer/applet.py 1000 1701 0.0 0.5 37116 11968 ? S 15:59 0:00 update-notifier 1000 1892 4.5 7.0 406720 145312 ? Sl 17:11 3:09 /opt/google/chrome/chrome 1000 1896 0.0 0.1 69812 3680 ? S 17:11 0:02 /opt/google/chrome/chrome 1000 1898 0.0 0.6 91420 14080 ? S 17:11 0:00 /opt/google/chrome/chrome --type=zygote 1000 1916 0.2 1.3 140780 27220 ? Sl 17:11 0:12 /opt/google/chrome/chrome --type=extension --disable-client-side-phishing-detection - 1000 1918 0.7 1.8 155720 37912 ? Sl 17:11 0:31 /opt/google/chrome/chrome --type=extension --disable-client-side-phishing-detection - 1000 1921 0.0 1.0 135904 21052 ? Sl 17:11 0:02 /opt/google/chrome/chrome --type=extension --disable-client-side-phishing-detection - 1000 1927 6.5 3.6 194604 74960 ? Sl 17:11 4:32 /opt/google/chrome/chrome --type=renderer --disable-client-side-phishing-detection -- 1000 2156 0.4 0.7 48344 14896 ? Rl 18:03 0:04 gnome-terminal 1000 2157 0.0 0.0 1988 712 ? S 18:03 0:00 gnome-pty-helper 1000 2158 0.0 0.1 6504 3860 pts/0 Ss 18:03 0:00 bash 1000 2564 0.2 0.1 6624 3984 pts/1 Ss+ 18:17 0:00 bash 1000 2711 0.0 0.0 4208 1352 ? S 18:19 0:00 /bin/bash /home/alexandros/Programme/TeamSpeak3-Client-linux_x86_back/ts3client_runsc 1000 2714 36.5 1.5 210872 31960 ? SLl 18:19 0:18 ./ts3client_linux_x86 1000 2743 0.0 0.0 2716 1068 pts/0 R+ 18:20 0:00 ps aux Output of vmstat: alexandros@alexandros-laptop:~$ vmstat procs -----------memory---------- ---swap-- -----io---- -system-- ----cpu---- r b swpd free buff cache si so bi bo in cs us sy id wa 0 0 0 1093324 69840 449496 0 0 27 10 476 667 6 2 91 1 Output of lsusb alexandros@alexandros-laptop:~$ lspci 00:00.0 Host bridge: Silicon Integrated Systems [SiS] 671MX 00:01.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge 00:02.0 ISA bridge: Silicon Integrated Systems [SiS] SiS968 [MuTIOL Media IO] (rev 01) 00:02.5 IDE interface: Silicon Integrated Systems [SiS] 5513 [IDE] (rev 01) 00:03.0 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) 00:03.1 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) 00:03.3 USB Controller: Silicon Integrated Systems [SiS] USB 2.0 Controller 00:05.0 IDE interface: Silicon Integrated Systems [SiS] SATA Controller / IDE mode (rev 03) 00:06.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge 00:07.0 PCI bridge: Silicon Integrated Systems [SiS] PCI-to-PCI bridge 00:0d.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10) 00:0f.0 Audio device: Silicon Integrated Systems [SiS] Azalia Audio Controller 01:00.0 VGA compatible controller: ATI Technologies Inc Mobility Radeon X2300 02:00.0 Ethernet controller: Atheros Communications Inc. AR5001 Wireless Network Adapter (rev 01) The Team Speak log file : 2011-06-19 19:04:04.223522|INFO | | | Logging started, clientlib version: 3.0.0-rc2 [Build: 14642] 2011-06-19 19:04:04.761149|ERROR |SoundBckndIntf| | /home/alexandros/Programme/TeamSpeak3-Client-linux_x86_back/soundbackends/libpulseaudio_linux_x86.so error: NOT_CONNECTED 2011-06-19 19:04:05.871770|INFO |ClientUI | | Failed to init text to speech engine 2011-06-19 19:04:05.894623|INFO |ClientUI | | TeamSpeak 3 client version: 3.0.0-rc2 [Build: 14642] 2011-06-19 19:04:05.895421|INFO |ClientUI | | Qt version: 4.7.2 2011-06-19 19:04:05.895571|INFO |ClientUI | | Using configuration location: /home/alexandros/.ts3client/ts3clientui_qt.conf 2011-06-19 19:04:06.559596|INFO |ClientUI | | Last update check was: Sa. Jun 18 00:08:43 2011 2011-06-19 19:04:06.560506|INFO | | | Checking for updates... 2011-06-19 19:04:07.357869|INFO | | | Update check, my version: 14642, latest version: 14642 2011-06-19 19:05:52.978481|INFO |PreProSpeex | 1| Speex version: 1.2rc1 2011-06-19 19:05:54.055347|INFO |UIHelpers | | setClientVolumeModifier: 10 -8 2011-06-19 19:05:54.057196|INFO |UIHelpers | | setClientVolumeModifier: 11 2 Thanks for taking the time to read my message. UPDATE: Thanks to nickguletskii's link I googled for "alsa cpu usage" (without quotes) and it brought me to a forum. A user wrote that by directly selecting the hardware with "plughw:x.x" won't impact the performance of the system. I have selected it in the TS 3 configuration and it worked. But this solution is not optimal because now no other program can access the sound output. If you need any further information or my question is unclear than please tell me.

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