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  • How many developers before continuous integration becomes effective for us?

    - by Carnotaurus
    There is an overhead associated with continuous integration, e.g., set up, re-training, awareness activities, stoppage to fix "bugs" that turn out to be data issues, enforced separation of concerns programming styles, etc. At what point does continuous integration pay for itself? EDIT: These were my findings The set-up was CruiseControl.Net with Nant, reading from VSS or TFS. Here are a few reasons for failure, which have nothing to do with the setup: Cost of investigation: The time spent investigating whether a red light is due a genuine logical inconsistency in the code, data quality, or another source such as an infrastructure problem (e.g., a network issue, a timeout reading from source control, third party server is down, etc., etc.) Political costs over infrastructure: I considered performing an "infrastructure" check for each method in the test run. I had no solution to the timeout except to replace the build server. Red tape got in the way and there was no server replacement. Cost of fixing unit tests: A red light due to a data quality issue could be an indicator of a badly written unit test. So, data dependent unit tests were re-written to reduce the likelihood of a red light due to bad data. In many cases, necessary data was inserted into the test environment to be able to accurately run its unit tests. It makes sense to say that by making the data more robust then the test becomes more robust if it is dependent on this data. Of course, this worked well! Cost of coverage, i.e., writing unit tests for already existing code: There was the problem of unit test coverage. There were thousands of methods that had no unit tests. So, a sizeable amount of man days would be needed to create those. As this would be too difficult to provide a business case, it was decided that unit tests would be used for any new public method going forward. Those that did not have a unit test were termed 'potentially infra red'. An intestesting point here is that static methods were a moot point in how it would be possible to uniquely determine how a specific static method had failed. Cost of bespoke releases: Nant scripts only go so far. They are not that useful for, say, CMS dependent builds for EPiServer, CMS, or any UI oriented database deployment. These are the types of issues that occured on the build server for hourly test runs and overnight QA builds. I entertain that these to be unnecessary as a build master can perform these tasks manually at the time of release, esp., with a one man band and a small build. So, single step builds have not justified use of CI in my experience. What about the more complex, multistep builds? These can be a pain to build, especially without a Nant script. So, even having created one, these were no more successful. The costs of fixing the red light issues outweighed the benefits. Eventually, developers lost interest and questioned the validity of the red light. Having given it a fair try, I believe that CI is expensive and there is a lot of working around the edges instead of just getting the job done. It's more cost effective to employ experienced developers who do not make a mess of large projects than introduce and maintain an alarm system. This is the case even if those developers leave. It doesn't matter if a good developer leaves because processes that he follows would ensure that he writes requirement specs, design specs, sticks to the coding guidelines, and comments his code so that it is readable. All this is reviewed. If this is not happening then his team leader is not doing his job, which should be picked up by his manager and so on. For CI to work, it is not enough to just write unit tests, attempt to maintain full coverage, and ensure a working infrastructure for sizable systems. The bottom line: One might question whether fixing as many bugs before release is even desirable from a business prespective. CI involves a lot of work to capture a handful of bugs that the customer could identify in UAT or the company could get paid for fixing as part of a client service agreement when the warranty period expires anyway.

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  • Why Executives Need Enterprise Project Portfolio Management: 3 Key Considerations to Drive Value Across the Organization

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Cambria","serif";} By: Guy Barlow, Oracle Primavera Industry Strategy Director Over the last few years there has been a tremendous shift – some would say tectonic in nature – that has brought project management to the forefront of executive attention. Many factors have been driving this growing awareness, most notably, the global financial crisis, heightened regulatory environments and a need to more effectively operationalize corporate strategy. Executives in India are no exception. In fact, given the phenomenal rate of progress of the country, top of mind for all executives (whether in finance, operations, IT, etc.) is the need to build capacity, ramp-up production and ensure that the right resources are in place to capture growth opportunities. This applies across all industries from asset-intensive – like oil & gas, utilities and mining – to traditional manufacturing and the public sector, including services-based sectors such as the financial, telecom and life sciences segments are also part of the mix. However, compounding matters is a complex, interplay between projects – big and small, complex and simple – as companies expand and grow both domestically and internationally. So, having a standardized, enterprise wide solution for project portfolio management is natural. Failing to do so is akin to having two ERP systems, one to manage “large” invoices and one to manage “small” invoices. It makes no sense and provides no enterprise wide visibility. Therefore, it is imperative for executives to understand the full range of their business commitments, the benefit to the company, current performance and associated course corrections if needed. Irrespective of industry and regardless of the use case (e.g., building a power plant, launching a new financial service or developing a new automobile) company leaders need to approach the value of enterprise project portfolio management via 3 critical areas: Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Cambria","serif";} 1. Greater Financial Discipline – Improve financial rigor and results through better governance and control is an imperative given today’s financial uncertainty and greater investment scrutiny. For example, as India plans a US$1 trillion investment in the country’s infrastructure how do companies ensure costs are managed? How do you control cash flow? Can you easily report this to stakeholders? 2. Improved Operational Excellence – Increase efficiency and reduce costs through robust collaboration and integration. Upwards of 66% of cost variances are driven by poor supplier collaboration. As you execute initiatives do you have visibility into the performance of your supply base? How are they integrated into the broader program plan? 3. Enhanced Risk Mitigation – Manage and react to uncertainty through improved transparency and contingency planning. What happens if you’re faced with a skills shortage? How do you plan and account for geo-political or weather related events? In summary, projects are not just the delivery of a product or service to a customer inside a predetermined schedule; they often form a contractual and even moral obligation to shareholders and stakeholders alike. Hence the intimate connection between executives and projects, with the latter providing executives with the platform to demonstrate that their organization has the capabilities and competencies needed to meet and, whenever possible, exceed their customer commitments. Effectively developing and operationalizing corporate strategy is the hallmark of successful executives and enterprise project and portfolio management allows them to achieve this goal. Article was first published for Manage India, an e-newsletter, PMI India.

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  • "Guiding" a Domain Expert to Retire from Programming

    - by James Kolpack
    I've got a friend who does IT at a local non-profit where they're using a custom web application which is no longer supported by the company who built it. (out of business, support was too expensive, I'm not sure...) Development on this app started around 10+ years ago so the technologies being harnessed are pretty out of date now - classic asp using vbscript and SQL Server 2000. The application domain is in the realm of government bookkeeping - so even though the development team is long gone, there are often new requirements of this software. Enter the... The domain expert. This is an middle aged accounting whiz without much (or any?) prior development experience. He studied the pages, code and queries and learned how to ape the style of the original team which, believe me, is mediocre at best. He's very clever and very tenacious but has no experience in software beyond what he's picked up from this app. Otherwise, he's a pleasant guy to talk to and definitely knows his domain. My friend in IT, and probably his superiors in the company, want him out of the code. They view him as wasting his expertise on coding tasks he shouldn't be doing. My friend got me involved with a few small contracts which I handled without much problem - other than somewhat of a communication barrier with the domain expert. He explained the requirements very quickly, assuming prior knowledge of the domain which I do not have. This is partially his normal style, and I think maybe a bit of resentment from my involvement. So, I think he feels like the owner of the code and has entrenched himself in a development position. So... his coding technique. One of his latest endeavors was to make a page that only he could reach (theoretically - the security model for the system is wretched) where he can enter a raw SQL query, run it, and save the query to run again later. A report that I worked on had been originally implemented by him using 6 distinct queries, 3 or 4 temp tables to coordinate the data between the queries, and the final result obtained by importing the data from the final query into Access and doing a pivot and some formatting. It worked - well, some of the results were incorrect - but at what a cost! (I implemented the report in a single query with at least 1/10th the amount of code.) He edits code in notepad. He doesn't seem to know about online reference material for the languages. I recently read an article on Dr. Dobbs titled "What Makes Bad Programmers Different" - and instantly thought of our domain expert. From the article: Their code is large, messy, and bug laden. They have very superficial knowledge of their problem domain and their tools. Their code has a lot of copy/paste and they have very little interest in techniques that reduce it. The fail to account for edge cases, while inefficiently dealing with the general case. They never have time to comment their code or break it into smaller pieces. Empirical evidence plays no little role in their decisions. 5.5 out of 6. My friend is wanting me to argue the case to their management - specifically, I got this email from their manager to respond to: ...Also, I need to talk to you about what effect there is from Domain Expert continuing to make edits to the live environment. If that is a problem for you I need to know so I can have his access blocked. Some examples would help. In my opinion, from a technical standpoint, it's dangerous to have him making changes without any oversight. On the other hand, I'm just doing one-off contracts at this point and don't have much desire to get involved deeply enough that I'm essentially arguing as one of the Bobs from Office Space. I'd like to help my friend out - but I feel like I'm getting in the middle of a political battle. More importantly - if I do get involved and suggest that his editing privileges be removed, it needs to be handled carefully so that doesn't feel belittled. He is beyond a doubt the foremost expert on this system. I'm hoping this is familiar territory for some other stackechangers, because I'm feeling a little bewildered. How should I respond? Should I argue that he shouldn't be allowed to touch the code? Should I phrase it as "no single developer, no matter how experienced, should be working on production code unchecked"? Should I argue to keep him involved with the code, but with a review process? Should I say "glad I could help, but uh, I'm busy now!" Other options? Thanks a bunch!

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  • Waiting for Windows 8: A Long, Hot Summer

    - by andrewbrust
    Microsoft has revealed some things about Windows 8, and revealed a part of the developer story for new Windows 8 “tailored,” “immersive” applications.  In retrospect, very little was shared.  The bit that was revealed to us is that those applications can be developed using a combination of HTML 5 and JavaScript.  Not much else was said, except that additional details would be revealed at Microsoft’s //Build/ conference in Anaheim, California in September. This has left a lot of people in suspense, and it seems that suspended state is going to last all summer.  The problem, of course, is that in the absence of hard information, people fill the void with Speculation, Rumor and Gloom.  That’s a bit like Fear, Uncertainty and Doubt, except that it’s self-imposed by the Microsoft community and not planted by Microsoft’s competitors. This is a less-than-perfect situation.  Not only is it causing developers to worry about the value of their skill sets, but I am already hearing from consulting shops that customers are getting nervous too and, in extreme cases, opting for non-Microsoft tools for their projects as a result.  I’m also hearing from dev tool ISVs that sales have suffered as a result. It’s quite possible that the customers moving off .NET wanted to do so anyway and it’s also possible that dev tool ISVs are suffering slower sales this year due a slowed rate of economic recovery. Without hard information, tend to people interpret things negatively.  Actually, that’s the major point in all of this. While there is multitude of opinions about what the Windows 8 development platform will look like once fully revealed, there is an emerging consensus around one thing: it sure would help if Microsoft revealed more of its strategy…just enough to quash absurd rumors, stabilize the .NET ecosystem and get people to stay calm. We’ve had some reassurances thus far: there will be a Windows desktop mode; we’ll still have Windows Explorer, we’ll still run Office, we’ll still have a task bar, and all the skills and tools we use now will still work there.  But with reassurances like that…people still feel insecure.  Because telling us that Windows 8 will have what is essentially a “classic” mode sure makes it sound like today’s skill sets will soon be “classic” too…and then maybe they’ll just become obsolete. Humans find change scary; it’s natural.  And when left alone with their fears – because no one is saying anything to dispel them – people can go from frightened to paranoid, and can start to viewing things in a downright conspiratorial light.  It would be great if Microsoft stepped into the void now and told us what is coming – especially because whatever they tell us is bound to be at least a little better than what people think they are going to hear. I don’t know what the announcements will be, but I do have it on authority, from a number of sources, that Microsoft isn’t gong to talk until //Build/.  That means no news until September September 13th.  Nothing until after Labor Day.  You get zippo until after the Back-to-School sales are done. What to do?  Try not to let the dark voices of gloom and doom fill your head.  Even in the absence of answers, we still have some important facts: The .NET developer community is huge. Microsoft’s customers have major investments in .NET, and in .NET skills. Political infighting in Redmond might make for irrational decisions, but ultimately public companies can’t just alienate their advocates and piss off their customers.  Spite doesn’t trump fiduciary responsibility. The computing device markets are changing, software is changing, software business models are changing and developers are changing.  Microsoft has to keep up. The HTML + JavaScript community is huge too, and it includes many of the “changed” developers. Public companies can’t ignore new markets nor the popular standards that can help them enter those new markets.  Loyalty doesn’t trump fiduciary responsibility either. If Microsoft can appeal to new developers, then it should. If Microsoft can keep catering to its existing developers and customers -- not just through legacy support, but also through empowering futures -- then it probably will. You don’t have to shove your old friends out into the rain to make room for new ones; you can bring those new constituents in under a bigger tent.  I hope Microsoft will enlarge the tent, and I have trouble imagining why it would not.

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  • Deadlock Analysis in NetBeans 8

    - by Geertjan
    Lock contention profiling is very important in multi-core environments. Lock contention occurs when a thread tries to acquire a lock while another thread is holding it, forcing it to wait. Lock contentions result in deadlocks. Multi-core environments have even more threads to deal with, causing an increased likelihood of lock contentions. In NetBeans 8, the NetBeans Profiler has new support for displaying detailed information about lock contention, i.e., the relationship between the threads that are locked. After all, whenever there's a deadlock, in any aspect of interaction, e.g., a political deadlock, it helps to be able to point to the responsible party or, at least, the order in which events happened resulting in the deadlock. As an example, let's take the handy Deadlock sample code from the Java Tutorial and look at the tools in NetBeans IDE for identifying and analyzing the code. The description of the deadlock is nice: Alphonse and Gaston are friends, and great believers in courtesy. A strict rule of courtesy is that when you bow to a friend, you must remain bowed until your friend has a chance to return the bow. Unfortunately, this rule does not account for the possibility that two friends might bow to each other at the same time. To help identify who bowed first or, at least, the order in which bowing took place, right-click the file and choose "Profile File". In the Profile Task Manager, make the choices below: When you have clicked Run, the Threads window shows the two threads are blocked, i.e., the red "Monitor" lines tell you that the related threads are blocked while trying to enter a synchronized method or block: But which thread is holding the lock? Which one is blocked by the other? The above visualization does not answer these questions. New in NetBeans 8 is that you can analyze the deadlock in the new Lock Contention window to determine which of the threads is responsible for the lock: Here is the code that simulates the lock, very slightly tweaked at the end, where I use "setName" on the threads, so that it's even easier to analyze the threads in the relevant NetBeans tools. Also, I converted the anonymous inner Runnables to lambda expressions. package org.demo; public class Deadlock { static class Friend { private final String name; public Friend(String name) { this.name = name; } public String getName() { return this.name; } public synchronized void bow(Friend bower) { System.out.format("%s: %s" + " has bowed to me!%n", this.name, bower.getName()); bower.bowBack(this); } public synchronized void bowBack(Friend bower) { System.out.format("%s: %s" + " has bowed back to me!%n", this.name, bower.getName()); } } public static void main(String[] args) { final Friend alphonse = new Friend("Alphonse"); final Friend gaston = new Friend("Gaston"); Thread t1 = new Thread(() -> { alphonse.bow(gaston); }); t1.setName("Alphonse bows to Gaston"); t1.start(); Thread t2 = new Thread(() -> { gaston.bow(alphonse); }); t2.setName("Gaston bows to Alphonse"); t2.start(); } } In the above code, it's extremely likely that both threads will block when they attempt to invoke bowBack. Neither block will ever end, because each thread is waiting for the other to exit bow. Note: As you can see, it really helps to use "Thread.setName", everywhere, wherever you're creating a Thread in your code, since the tools in the IDE become a lot more meaningful when you've defined the name of the thread because otherwise the Profiler will be forced to use thread names like "thread-5" and "thread-6", i.e., based on the order of the threads, which is kind of meaningless. (Normally, except in a simple demo scenario like the above, you're not starting the threads in the same class, so you have no idea at all what "thread-5" and "thread-6" mean because you don't know the order in which the threads were started.) Slightly more compact: Thread t1 = new Thread(() -> { alphonse.bow(gaston); },"Alphonse bows to Gaston"); t1.start(); Thread t2 = new Thread(() -> { gaston.bow(alphonse); },"Gaston bows to Alphonse"); t2.start();

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  • XenServer 6.0.2 path to installation media contains non-ascii characters

    - by cmaduro
    XenServer 6.0.2 install fails no matter what I do. I have confirmed that the md5 checksum on my ISO file is good. I tried installing from a mounted ISO file (remotely via iKVM). I tried installing from physical media. I tried installing from a bootable USB stick (using syslinux + contents of the ISO) All attempts have yielded the same result: When verifying the installation media, at 0% initializing, the following is reported: "Some packages appeared to be damaged." followed by a list of pretty much all the gz2 and rpm packages. If I skip the media verification the installer proceeds and then gives me an error when it reaches "Installing from base pack" at 0% which states "An unrecoverable error has occurred. The error was: 'ascii' codec can't decode byte 0xff in position 20710: ordinal not in range(128) Please refer to your user guide, or contact a Technical Support Representative, for further details" there is one option left which is to reboot. Apparently at some point during the processing of the repositories on the installation media non-ascii characters are found, which causes the installer to quit. How do I fix this? Here are my specs TYAN S8236 motherboard 2 AMD Opteron 6234 processors LSI2008 card connected to 2 1TB Seagate Constellation drives SATA, 1 500GB Corsair m4 SSD SATA and 1 Corsair Forse 3 - 64GB SSD SATA Onboard SATA connected to a slim DVD-+RW. Onboard SAS connected to 2 IBM ESX 70GB 10K SAS drives (for XenServer) 256GB memory ================================================================================= Comments: According to pylonsbook.com "chances are you have run into a problem with character sets, encodings, and Unicode" – cmaduro 10 hours ago A clue is provided by "vmware.com/support/vsphere5/doc/…; Data migration fails if the path to the vCenter Server installation media contains non-ASCII characters When this problem occurs, an error message similar to: 'ascii' codec can't decode byte 0xd0 in position 30: ordinal not in range(128) appears, and the installer quits unexpectedly during the data migration process. – cmaduro 10 hours ago This is an error that python throws. And guess what, the .py extention of the file you have to edit in this link community.spiceworks.com/how_to/show/1168 means the installer is written in python. Python is interpreted, so now to find the install file responsible for this error. – cmaduro 6 hours ago The file that generates the error upon verification is /opt/xensource/installer/tui/repo.py. The error message appears around line 359. – cmaduro 2 hours ago I am fairly sure that the install error is generated somewhere in repository.py as the backend.py file throws errors while methods in that file are being called. Perhaps all errors can be traced back to this file. – cmaduro 1 hour ago

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  • Unclear pricing of Windows Azure

    - by Dirk
    How do you people think about the Windows Azure pricing model and the way it is presented to the user? I just found out that Azure keeps charging hours for STOPPED instances. I just received a bill from more than 100 euro for 3 STOPPED instances (not) running "HelloAzure". I the past I also played around with Amazon Web Services. Amazon doesn't charge for stopped instances. I was wondering: "Should I have known this before, or is Microsoft doing a bad job in clear communication in the pricing model?" Quote from http://www.microsoft.com/windowsazure/pricing/ : Compute time, measured in service hours: Windows Azure compute hours are charged only for when your application is deployed. When developing and testing your application, developers will want to remove the compute instances that are not being used to minimize compute hour billing. Partial compute hours are billed as full hours. I read this, so I stopped all instances after a few hours playing around. Now it seems I should have deleted them, not just "stopped". Strictly speaking, all depends on the definition of the word "deployed". If you upload an application, but it is not running, can it still be regarded as being "deployed"? May be, but when you read this for the first time, with AWS experience in mind, I don't think it's 100% clear what this means. Technically speaking, an uploaded application only uses (read: should only use / needs only) a few MB harddrive space. It doesn't require any CPU time. If Azure wants to reserve CPU's for not running instances.. well, that's Azure's choice, not mine. I don't want to spread a hate campaign at all, but I do want to know how people think about this subject. Should Microsoft be more clear about their pricing model or do you think it's clear enough? Second question: did anyone got refunded for a similar case? Thanks in advance! UPDATE 27-01-2011 I sent an email to customer support a few days ago, but I guess that didn't reach anu human being because I didn't hear anything from it. So, I made a telephone call today with a Dutch customer support representative (I live in Holland). She totally understood the problem and she's trying to get a refund for me. However, she mentioned that "usually these refund requests are denied", but she's going to try. She also mentioned that I'm not the first one with this (or similar) problem. UPDATE 28-01-2011 I just received a phonecall from Microsoft support. The lady told me some good news: the money will refunded. However, the invoice has not been made yet, and my creditcard will first be chardged, after which it will be refunded, but hey, that's no problem for me! I'm glad the way it's solved! Thanks everybody!

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  • Is the Scala 2.8 collections library a case of "the longest suicide note in history" ?

    - by oxbow_lakes
    First note the inflammatory subject title is a quotation made about the manifesto of a UK political party in the early 1980s. This question is subjective but it is a genuine question, I've made it CW and I'd like some opinions on the matter. Despite whatever my wife and coworkers keep telling me, I don't think I'm an idiot: I have a good degree in mathematics from the University of Oxford and I've been programming commercially for almost 12 years and in Scala for about a year (also commercially). I have just started to look at the Scala collections library re-implementation which is coming in the imminent 2.8 release. Those familiar with the library from 2.7 will notice that the library, from a usage perspective, has changed little. For example... > List("Paris", "London").map(_.length) res0: List[Int] List(5, 6) ...would work in either versions. The library is eminently useable: in fact it's fantastic. However, those previously unfamiliar with Scala and poking around to get a feel for the language now have to make sense of method signatures like: def map[B, That](f: A => B)(implicit bf: CanBuildFrom[Repr, B, That]): That For such simple functionality, this is a daunting signature and one which I find myself struggling to understand. Not that I think Scala was ever likely to be the next Java (or /C/C++/C#) - I don't believe its creators were aiming it at that market - but I think it is/was certainly feasible for Scala to become the next Ruby or Python (i.e. to gain a significant commercial user-base) Is this going to put people off coming to Scala? Is this going to give Scala a bad name in the commercial world as an academic plaything that only dedicated PhD students can understand? Are CTOs and heads of software going to get scared off? Was the library re-design a sensible idea? If you're using Scala commercially, are you worried about this? Are you planning to adopt 2.8 immediately or wait to see what happens? Steve Yegge once attacked Scala (mistakenly in my opinion) for what he saw as its overcomplicated type-system. I worry that someone is going to have a field day spreading fud with this API (similarly to how Josh Bloch scared the JCP out of adding closures to Java). Note - I should be clear that, whilst I believe that Josh Bloch was influential in the rejection of the BGGA closures proposal, I don't ascribe this to anything other than his honestly-held beliefs that the proposal represented a mistake.

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  • Repeating fields in similar database tables

    - by user1738833
    I have been tasked with working on a database that I have never seen before and I'm looking at the DB structure. Some of the central and most heavily queried and joined tables look like virtual duplicates of each other. Here's a massively simplified representation of the situation, with business-sensitive information changed, listing hypothetical table names and fields: TopLevelGroup: PK_TLGroupId, DisplaysXOnBill, DisplaysYOnBill, IsInvoicedForJ, IsInvoicedForK SubGroup: PK_SubGroupId, FK_ParentTopLevelGroupId, DisplaysXOnBill, DisplaysYOnBill, IsInvoicedForJ, IsInvoicedForK SubSubGroup: PK_SubSUbGroupId, FK_ParentSubGroupId, DisplaysXOnBill, DisplaysYOnBill, IsInvoicedForJ, IsInvoicedForK I haven't listed the types of the fields as I don't think it's particularly important to the situation. In addition, it's worth saying that rather than four repeated fields as in the example above, I'm looking at 86 repeated fields. For the most part, those fields genuinely do represent "facts" about the primary table entity, so it's not automatically wrong for that reason. In addition, the "groups" represented here have a property inheritance relationship. If DisplaysXOnBill is NULL in the SubSubGroup, it takes the value of DisplaysXOnBillfrom it's parent, the SubGroup, and so-on up to the TopLevelGroup. Further, the requirements will never require that the model extends beyond three levels, so there is no need for flexibility in that area. Is there a design smell from several tables which describe very similar entities having almost identical fields? If so, what might be a better design of the example above? I'm using the phrase "design smell" to indicate a possible problem. Of course, in any given situation, a particular design might well be the best solution. I'm looking for a more general answer - wondering what might be wrong with this design and what might be the better design were that the case. Possibly related, but not primary questions: Is this database schema in a reasonably normal form (e.g. to 3NF), insofar as can be told from the information I've provided. I can't see a problem with the requirements of 2NF and 3NF, except in their inheriting the requirements of 1NF. Is 1NF satisfied though? Are repeating groups allowed in different tables? Is there a best-practice method for implementing the inheritance relationship in a database as I require? The method above feels clunky to me because any query on the SubSubGroup necessarily needs to join onto the SubGroup and the TopLevelGroup tables to collect inherited facts, which can make even trivial joins requiring facts from the SubSubGroup table rather long-winded. There are, of course, political considerations to making a relatively large change like this. For the purpose of this question, I'm happy to ignore that fact in the interests of keeping the answers ring-fenced to the technical problem.

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  • How to maxmise the largest contiguous block of memory in the Large Object Heap

    - by Unsliced
    The situation is that I am making a WCF call to a remote server which is returns an XML document as a string. Most of the time this return value is a few K, sometimes a few dozen K, very occasionally a few hundred K, but very rarely it could be several megabytes (first problem is that there is no way for me to know). It's these rare occasions that are causing grief. I get a stack trace that starts: System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown. at System.Xml.BufferBuilder.AddBuffer() at System.Xml.BufferBuilder.AppendHelper(Char* pSource, Int32 count) at System.Xml.BufferBuilder.Append(Char[] value, Int32 start, Int32 count) at System.Xml.XmlTextReaderImpl.ParseText() at System.Xml.XmlTextReaderImpl.ParseElementContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlTextReader.Read() at System.Xml.XmlReader.ReadElementString() at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMDRQuery.Read2_getMarketDataResponse() at Microsoft.Xml.Serialization.GeneratedAssembly.ArrayOfObjectSerializer2.Deserialize(XmlSerializationReader reader) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle) at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) I've read around and it is because the Large Object Heap is just getting too fragmented, so even preceding the call with a quick check to StringBuilder.EnsureCapacity just causes the OutOfMemoryException to be thrown earlier (and because I'm guessing at what's needed, it might not actually need that much so my check is causing more problems than it is solving). Some opinions are that there's not much I can do about it. Some of the questions I've asked myself: Use less memory - have you checked for leaks? Yes. The memory usage goes up and down, but there's no fundamental growth that guarantees this to happen. Some of the times it fails, it succeeded at that stage previously. Transfer smaller amounts Not an option, this is a third party web service over which I have no control (or at least it would take a long time to resolve, in the meantime I still have a problem) Can you do something to the LOH to make it less likely to fail? ... now this is most fruitful course. It's a 32-bit process (it has to be for various political, technical and boring reasons) but there's normally hundreds of meg free (multiples of the largest amount for which we've seen failures). Can we monitor the LOH? Using perfmon I can track the size of the heaps, but I don't think there's a way to monitor the largest available contiguous block of memory. Question is: any advice or suggestions for things to try?

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  • Social Business Forum Milano: Day 2

    - by me
    @YourService. The business world has flipped and small business can capitalize  by Frank Eliason (twitter: @FrankEliason ) Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their products and services, and more. So why, then, are most companies not doing this? Instead, it seems as if customer service is at an all time low, and that the few companies who are choosing to focus on their customers are experiencing a great competitive advantage. At Your Service explains the importance of refocusing your business on your customers and your employees, and just how to do it. Explains how to create a culture of empowered employees who understand the value of a great customer experience Advises on the need to communicate that experience to their customers and potential customers Frank Eliason, recognized by BusinessWeek as the 'most famous customer service manager in the US, possibly in the world,' has built a reputation for helping large businesses improve the way they connect with customers and enhance their relationships Quotes from the Audience: Bertrand Duperrin ?@bduperrin social service is not about shutting up the loudest cutsomers ! #sbf12 @frankeliason Paolo Pelloni ?@paolopelloniGautam Ghosh ?@GautamGhosh RT @cecildijoux: #sbf12 @frankeliason you need to change things and fix the approach it's not about social media it's about driving change  Peter H. Reiser ?@peterreiser #sbf12 Company Experience = Product Experience + Customer Interactions + Employee Experience @yourservice Engage or lose! Socialize, mobilize, conversify: engage your employees to improve business performance Christian Finn (twitter: @cfinn) First Christian was presenting the flying monkey   Then he outlined the four principals to fix the Intranet: 1. Socalize the Intranet 2. Get Thee to a Single Repository 3. Mobilize the Intranet 4. Conversationalize Your Processes Quotes from the Audience: Oscar Berg ?@oscarberg Engaged employees think their work bring out the best of their ideas @cfinn #sbf12 http://pic.twitter.com/68eddp48 John Stepper ?@johnstepper I like @cfinn's "conversify your processes" A nice related concept to "narrating your work", part of working out loud. http://johnstepper.com/2012/05/26/working-out-loud-your-personal-content-strategy/ Oscar Berg ?@oscarberg Organizations are talent markets - socializing your intranet makes this market function better @cfinn #sbf12 For profit, productivity, and personal benefit: creating a collaborative culture at Deutsche Bank John Stepper (twitter:@johnstepper) Driving adoption of collaboration + social media platforms at Deutsche Bank. John shared some great best practices on how to deploy an enterprise wide  community model  in a large company. He started with the most important question What is the commercial value of adding social ? Then he talked about the success of Community of Practices deployment and outlined some key use cases including the relevant measures to proof the ROI of the investment. Examples:  Community of practice -> measure: systematic collection of value stories  Self-service website  -> measure: based on representative models Optimizing asset inventory - > measure: Actual counts  This use case was particular interesting.  It is a crowd sourced spending/saving of infrastructure model.  User can cancel IT services they don't need (as example Software xx).  5% of the saving goes to social responsibility projects. The John outlined some  best practices on how to address the WIIFM (What's In It For Me) question of the individual users:  - change from hierarchy to graph -  working out loud = observable work + narrating  your work  - add social skills to career objectives - example: building a purposeful social network course/training as part of the job development curriculum And last but not least John gave some important tips on how to get senior management buy-in by establishing management sponsored division level collaboration boards which defines clear uses cases and measures. This divisional use cases are then implemented using a common social platform.  Thanks John - I learned a lot from your presentation!   Quotes from the Audience: Ana Silva ?@AnaDataGirl #sbf12 what's in it for individuals at Deutsche Bank? Shapping their reputations in a big org says @johnstepper #e20Ana Silva ?@AnaDataGirl Any reason why not? MT @magatorlibero #sbf12 is Deutsche B. experience on applying social inside company applicable to Italian people? Oscar Berg ?@oscarberg Your career is not a ladder, it is a network that opens up opportunities - @johnstepper #sbf12 Oscar Berg ?@oscarberg @johnstepper: Institutionalizing collaboration is next - collaboration woven into the fabric of daily work #sbf12 Ana Silva ?@AnaDataGirl #sbf12 @johnstepper talking about how Deutsche Bank is using #socbiz to build purposeful CoP & save money

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  • World Record Oracle Business Intelligence Benchmark on SPARC T4-4

    - by Brian
    Oracle's SPARC T4-4 server configured with four SPARC T4 3.0 GHz processors delivered the first and best performance of 25,000 concurrent users on Oracle Business Intelligence Enterprise Edition (BI EE) 11g benchmark using Oracle Database 11g Release 2 running on Oracle Solaris 10. A SPARC T4-4 server running Oracle Business Intelligence Enterprise Edition 11g achieved 25,000 concurrent users with an average response time of 0.36 seconds with Oracle BI server cache set to ON. The benchmark data clearly shows that the underlying hardware, SPARC T4 server, and the Oracle BI EE 11g (11.1.1.6.0 64-bit) platform scales within a single system supporting 25,000 concurrent users while executing 415 transactions/sec. The benchmark demonstrated the scalability of Oracle Business Intelligence Enterprise Edition 11g 11.1.1.6.0, which was deployed in a vertical scale-out fashion on a single SPARC T4-4 server. Oracle Internet Directory configured on SPARC T4 server provided authentication for the 25,000 Oracle BI EE users with sub-second response time. A SPARC T4-4 with internal Solid State Drive (SSD) using the ZFS file system showed significant I/O performance improvement over traditional disk for the Web Catalog activity. In addition, ZFS helped get past the UFS limitation of 32767 sub-directories in a Web Catalog directory. The multi-threaded 64-bit Oracle Business Intelligence Enterprise Edition 11g and SPARC T4-4 server proved to be a successful combination by providing sub-second response times for the end user transactions, consuming only half of the available CPU resources at 25,000 concurrent users, leaving plenty of head room for increased load. The Oracle Business Intelligence on SPARC T4-4 server benchmark results demonstrate that comprehensive BI functionality built on a unified infrastructure with a unified business model yields best-in-class scalability, reliability and performance. Oracle BI EE 11g is a newer version of Business Intelligence Suite with richer and superior functionality. Results produced with Oracle BI EE 11g benchmark are not comparable to results with Oracle BI EE 10g benchmark. Oracle BI EE 11g is a more difficult benchmark to run, exercising more features of Oracle BI. Performance Landscape Results for the Oracle BI EE 11g version of the benchmark. Results are not comparable to the Oracle BI EE 10g version of the benchmark. Oracle BI EE 11g Benchmark System Number of Users Response Time (sec) 1 x SPARC T4-4 (4 x SPARC T4 3.0 GHz) 25,000 0.36 Results for the Oracle BI EE 10g version of the benchmark. Results are not comparable to the Oracle BI EE 11g version of the benchmark. Oracle BI EE 10g Benchmark System Number of Users 2 x SPARC T5440 (4 x SPARC T2+ 1.6 GHz) 50,000 1 x SPARC T5440 (4 x SPARC T2+ 1.6 GHz) 28,000 Configuration Summary Hardware Configuration: SPARC T4-4 server 4 x SPARC T4-4 processors, 3.0 GHz 128 GB memory 4 x 300 GB internal SSD Storage Configuration: "> Sun ZFS Storage 7120 16 x 146 GB disks Software Configuration: Oracle Solaris 10 8/11 Oracle Solaris Studio 12.1 Oracle Business Intelligence Enterprise Edition 11g (11.1.1.6.0) Oracle WebLogic Server 10.3.5 Oracle Internet Directory 11.1.1.6.0 Oracle Database 11g Release 2 Benchmark Description Oracle Business Intelligence Enterprise Edition (Oracle BI EE) delivers a robust set of reporting, ad-hoc query and analysis, OLAP, dashboard, and scorecard functionality with a rich end-user experience that includes visualization, collaboration, and more. The Oracle BI EE benchmark test used five different business user roles - Marketing Executive, Sales Representative, Sales Manager, Sales Vice-President, and Service Manager. These roles included a maximum of 5 different pre-built dashboards. Each dashboard page had an average of 5 reports in the form of a mix of charts, tables and pivot tables, returning anywhere from 50 rows to approximately 500 rows of aggregated data. The test scenario also included drill-down into multiple levels from a table or chart within a dashboard. The benchmark test scenario uses a typical business user sequence of dashboard navigation, report viewing, and drill down. For example, a Service Manager logs into the system and navigates to his own set of dashboards using Service Manager. The BI user selects the Service Effectiveness dashboard, which shows him four distinct reports, Service Request Trend, First Time Fix Rate, Activity Problem Areas, and Cost Per Completed Service Call spanning 2002 to 2005. The user then proceeds to view the Customer Satisfaction dashboard, which also contains a set of 4 related reports, drills down on some of the reports to see the detail data. The BI user continues to view more dashboards – Customer Satisfaction and Service Request Overview, for example. After navigating through those dashboards, the user logs out of the application. The benchmark test is executed against a full production version of the Oracle Business Intelligence 11g Applications with a fully populated underlying database schema. The business processes in the test scenario closely represent a real world customer scenario. See Also SPARC T4-4 Server oracle.com OTN Oracle Business Intelligence oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN WebLogic Suite oracle.com OTN Oracle Solaris oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 30 September 2012.

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  • Analysing and measuring the performance of a .NET application (survey results)

    - by Laila
    Back in December last year, I asked myself: could it be that .NET developers think that you need three days and a PhD to do performance profiling on their code? What if developers are shunning profilers because they perceive them as too complex to use? If so, then what method do they use to measure and analyse the performance of their .NET applications? Do they even care about performance? So, a few weeks ago, I decided to get a 1-minute survey up and running in the hopes that some good, hard data would clear the matter up once and for all. I posted the survey on Simple Talk and got help from a few people to promote it. The survey consisted of 3 simple questions: Amazingly, 533 developers took the time to respond - which means I had enough data to get representative results! So before I go any further, I would like to thank all of you who contributed, because I now have some pretty good answers to the troubling questions I was asking myself. To thank you properly, I thought I would share some of the results with you. First of all, application performance is indeed important to most of you. In fact, performance is an intrinsic part of the development cycle for a good 40% of you, which is much higher than I had anticipated, I have to admit. (I know, "Have a little faith Laila!") When asked what tool you use to measure and analyse application performance, I found that nearly half of the respondents use logging statements, a third use performance counters, and 70% of respondents use a profiler of some sort (a 3rd party performance profilers, the CLR profiler or the Visual Studio profiler). The importance attributed to logging statements did surprise me a little. I am still not sure why somebody would go to the trouble of manually instrumenting code in order to measure its performance, instead of just using a profiler. I personally find the process of annotating code, calculating times from log files, and relating it all back to your source terrifyingly laborious. Not to mention that you then need to remember to turn it all off later! Even when you have logging in place throughout all your code anyway, you still have a fair amount of potentially error-prone calculation to sift through the results; in addition, you'll only get method-level rather than line-level timings, and you won't get timings from any framework or library methods you don't have source for. To top it all, we all know that bottlenecks are rarely where you would expect them to be, so you could be wasting time looking for a performance problem in the wrong place. On the other hand, profilers do all the work for you: they automatically collect the CPU and wall-clock timings, and present the results from method timing all the way down to individual lines of code. Maybe I'm missing a trick. I would love to know about the types of scenarios where you actively prefer to use logging statements. Finally, while a third of the respondents didn't have a strong opinion about code performance profilers, those who had an opinion thought that they were mainly complex to use and time consuming. Three respondents in particular summarised this perfectly: "sometimes, they are rather complex to use, adding an additional time-sink to the process of trying to resolve the existing problem". "they are simple to use, but the results are hard to understand" "Complex to find the more advanced things, easy to find some low hanging fruit". These results confirmed my suspicions: Profilers are seen to be designed for more advanced users who can use them effectively and make sense of the results. I found yet more interesting information when I started comparing samples of "developers for whom performance is an important part of the dev cycle", with those "to whom performance is only looked at in times of crisis", and "developers to whom performance is not important, as long as the app works". See the three graphs below. Sample of developers to whom performance is an important part of the dev cycle: Sample of developers to whom performance is important only in times of crisis: Sample of developers to whom performance is not important, as long as the app works: As you can see, there is a strong correlation between the usage of a profiler and the importance attributed to performance: indeed, the more important performance is to a development team, the more likely they are to use a profiler. In addition, developers to whom performance is an important part of the dev cycle have a higher tendency to use a much wider range of methods for performance measurement and analysis. And, unsurprisingly, the less important performance is, the less varied the methods of measurement are. So all in all, to come back to my random questions: .NET developers do care about performance. Those who care the most use a wider range of performance measurement methods than those who care less. But overall, logging statements, performance counters and third party performance profilers are the performance measurement methods of choice for most developers. Finally, although most of you find code profilers complex to use, those of you who care the most about performance tend to use profilers more than those of you to whom performance is not so important.

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  • Create a Social Community of Trust Along With Your Federal Digital Services Governance

    - by TedMcLaughlan
    The Digital Services Governance Recommendations were recently released, supporting the US Federal Government's Digital Government Strategy Milestone Action #4.2 to establish agency-wide governance structures for developing and delivering digital services. Figure 1 - From: "Digital Services Governance Recommendations" While extremely important from a policy and procedure perspective within an Agency's information management and communications enterprise, these recommendations only very lightly reference perhaps the most important success enabler - the "Trusted Community" required for ultimate usefulness of the services delivered. By "ultimate usefulness", I mean the collection of public, transparent properties around government information and digital services that include social trust and validation, social reach, expert respect, and comparative, standard measures of relative value. In other words, do the digital services meet expectations of the public, social media ecosystem (people AND machines)? A rigid governance framework, controlling by rules, policies and roles the creation and dissemination of digital services may meet the expectations of direct end-users and most stakeholders - including the agency information stewards and security officers. All others who may share comments about the services, write about them, swap or review extracts, repackage, visualize or otherwise repurpose the output for use in entirely unanticipated, social ways - these "stakeholders" will not be governed, but may observe guidance generated by a "Trusted Community". As recognized members of the trusted community, these stakeholders may ultimately define the right scope and detail of governance that all other users might observe, promoting and refining the usefulness of the government product as the social ecosystem expects. So, as part of an agency-centric governance framework, it's advised that a flexible governance model be created for stewarding a "Community of Trust" around the digital services. The first steps follow the approach outlined in the Recommendations: Step 1: Gather a Core Team In addition to the roles and responsibilities described, perhaps a set of characteristics and responsibilities can be developed for the "Trusted Community Steward/Advocate" - i.e. a person or team who (a) are entirely cognizant of and respected within the external social media communities, and (b) are trusted both within the agency and outside as practical, responsible, non-partisan communicators of useful information. The may seem like a standard Agency PR/Outreach team role - but often an agency or stakeholder subject matter expert with a public, active social persona works even better. Step 2: Assess What You Have In addition to existing, agency or stakeholder decision-making bodies and assets, it's important to take a PR/Marketing view of the social ecosystem. How visible are the services across the social channels utilized by current or desired constituents of your agency? What's the online reputation of your agency and perhaps the service(s)? Is Search Engine Optimization (SEO) a facet of external communications/publishing lifecycles? Who are the public champions, instigators, value-adders for the digital services, or perhaps just influential "communicators" (i.e. with no stake in the game)? You're essentially assessing your market and social presence, and identifying the actors (including your own agency employees) in the existing community of trust. Step 3: Determine What You Want The evolving Community of Trust will most readily absorb, support and provide feedback regarding "Core Principles" (Element B of the "six essential elements of a digital services governance structure") shared by your Agency, and obviously play a large, though probably very unstructured part in Element D "Stakeholder Input and Participation". Plan for this, and seek input from the social media community with respect to performance metrics - these should be geared around the outcome and growth of the trusted communities actions. How big and active is this community? What's the influential reach of this community with respect to particular messaging or campaigns generated by the Agency? What's the referral rate TO your digital services, FROM channels owned or operated by members of this community? (this requires governance with respect to content generation inclusive of "markers" or "tags"). At this point, while your Agency proceeds with steps 4 ("Build/Validate the Governance Structure") and 5 ("Share, Review, Upgrade"), the Community of Trust might as well just get going, and start adding value and usefulness to the existing conversations, existing data services - loosely though directionally-stewarded by your trusted advocate(s). Why is this an "Enterprise Architecture" topic? Because it's increasingly apparent that a Public Service "Enterprise" is not wholly contained within Agency facilities, firewalls and job titles - it's also manifested in actual, perceived or representative forms outside the walls, on the social Internet. An Agency's EA model and resulting investments both facilitate and are impacted by the "Social Enterprise". At Oracle, we're very active both within our Enterprise and outside, helping foster social architectures that enable truly useful public services, digital or otherwise.

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  • MSCC: Career & IT Fair 2014

    Already a couple of weeks ago, I've been addressed by Ibraahim and Yunus to see whether it would be interesting to participate in the 1st Career & IT Fair organised by the UoM Computer Club. Well, luckily we met at the Global Windows Azure Bootcamp and I wasn't too sure whether it would be possible for me to attend after all. The main reason is given because of work demand and furthermore due to the fact that the Mauritius Software Craftsmanship Community currently has no advertising material at all. Here's the brief statement of the event: "The UOM Students' Computer Club in collaboration with the UOM Students' Union and UOM CSE Department is organising a 'Career & IT Fair' on the 23rd and 24th April 2014. This event has for objective to provide a platform to tertiary students, secondary students as well as vocational students, the opportunity to meet job recruiters." Luckily, I was reminded that the 23rd is a Wednesday, and therefore I decided that it might be interesting to move our weekly Code & Coffee session to the university and hence be able to attend the career fair. As it turned out it was a great choice and thankfully Pritvi, Nadim as well as Ishwon volunteered to be around at the "community booth". Thankfully, the computer club gave us - the MSCC and the LUGM - one of their spaces in the lobby area of the Paul Octave Wiéhé Auditorium. My impression about the event Very well and professionally organised. Seriously, the lads over at the UoM Computer Club did a great job in organising their 2 days event, and felt very comfortable at any time. Actually, it was kind of amusing to some of the members constantly running around and checking everything. Even though that the whole process went smooth and easy off the hand. There were a couple of interesting pieces of information and announcements during the opening ceremony. For example, the Computer Science faculty is a very young one and has been initiated back in 1988 only - just by 4 staff members at that time. Now, after 25 years they have achieved quite a lot and there are currently 1.000+ active students attending the numerous lectures and courses. But there is no room to rest on previous achievements, and I was kind of surprised to hear that there are plans to extend the campus, and offer new lectures in the fields of nanotechnology, big data handling, and - crossing fingers - the introduction and establishment of a space control centre. Mauritius is already part of the Square Kilometre Array (SKA) and hopefully there will be more activities into that direction in the near future. Community - Awareness and collaboration As stated earlier, I could only spent one morning but luckily other members of the MSCC and the LUGM stayed during the whole two days and provided answers to any interested person. As for me, I took the opportunity to get in touch with the other companies in the lobby. Mainly, to create some awareness about our IT communities but also to see whether there might be options for future engagement in common activities, too. So far, I was able to speak to representatives of the following companies: ACCA Mauritius Business at Work Infomil LinkByNet Microsoft Indian Ocean Islands & French Pacific Spherinity Training Institute Spoon Consulting Ltd. State Informatics Ltd. Unfortunately, I only had a quick chat with an HR representative of LinkByNet but I fully count on our MSCC members like Nitin or LUGM member Ronny to spread our intentions over there.  So far, all of the representatives were really interested in our concepts and activities and I'm currently catching up with an introduction flyer for the MSCC that I'm going to send out to all those contacts via mail. It would be great to have more craftsmen as well as professional support on board. Some pictures from the event MSCC: Fantastic outlook for the near future. Announcements were made on Big data, nanotechnology, and space control centre in Mauritius. Interesting! MSCC: The lobby area was cramped with students. Great way to exchange and network. Good luck to all candidates! Passing the relay staff to... I recommend you to continue to read about the first Career & IT Fair on Ish's blog. He has a great summary and more details on those two days of IT activities than I have. Thanks and feel free to leave a comment (or two)... 

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  • Polite busy-waiting with WRPAUSE on SPARC

    - by Dave
    Unbounded busy-waiting is an poor idea for user-space code, so we typically use spin-then-block strategies when, say, waiting for a lock to be released or some other event. If we're going to spin, even briefly, then we'd prefer to do so in a manner that minimizes performance degradation for other sibling logical processors ("strands") that share compute resources. We want to spin politely and refrain from impeding the progress and performance of other threads — ostensibly doing useful work and making progress — that run on the same core. On a SPARC T4, for instance, 8 strands will share a core, and that core has its own L1 cache and 2 pipelines. On x86 we have the PAUSE instruction, which, naively, can be thought of as a hardware "yield" operator which temporarily surrenders compute resources to threads on sibling strands. Of course this helps avoid intra-core performance interference. On the SPARC T2 our preferred busy-waiting idiom was "RD %CCR,%G0" which is a high-latency no-nop. The T4 provides a dedicated and extremely useful WRPAUSE instruction. The processor architecture manuals are the authoritative source, but briefly, WRPAUSE writes a cycle count into the the PAUSE register, which is ASR27. Barring interrupts, the processor then delays for the requested period. There's no need for the operating system to save the PAUSE register over context switches as it always resets to 0 on traps. Digressing briefly, if you use unbounded spinning then ultimately the kernel will preempt and deschedule your thread if there are other ready threads than are starving. But by using a spin-then-block strategy we can allow other ready threads to run without resorting to involuntary time-slicing, which operates on a long-ish time scale. Generally, that makes your application more responsive. In addition, by blocking voluntarily we give the operating system far more latitude regarding power management. Finally, I should note that while we have OS-level facilities like sched_yield() at our disposal, yielding almost never does what you'd want or naively expect. Returning to WRPAUSE, it's natural to ask how well it works. To help answer that question I wrote a very simple C/pthreads benchmark that launches 8 concurrent threads and binds those threads to processors 0..7. The processors are numbered geographically on the T4, so those threads will all be running on just one core. Unlike the SPARC T2, where logical CPUs 0,1,2 and 3 were assigned to the first pipeline, and CPUs 4,5,6 and 7 were assigned to the 2nd, there's no fixed mapping between CPUs and pipelines in the T4. And in some circumstances when the other 7 logical processors are idling quietly, it's possible for the remaining logical processor to leverage both pipelines. Some number T of the threads will iterate in a tight loop advancing a simple Marsaglia xor-shift pseudo-random number generator. T is a command-line argument. The main thread loops, reporting the aggregate number of PRNG steps performed collectively by those T threads in the last 10 second measurement interval. The other threads (there are 8-T of these) run in a loop busy-waiting concurrently with the T threads. We vary T between 1 and 8 threads, and report on various busy-waiting idioms. The values in the table are the aggregate number of PRNG steps completed by the set of T threads. The unit is millions of iterations per 10 seconds. For the "PRNG step" busy-waiting mode, the busy-waiting threads execute exactly the same code as the T worker threads. We can easily compute the average rate of progress for individual worker threads by dividing the aggregate score by the number of worker threads T. I should note that the PRNG steps are extremely cycle-heavy and access almost no memory, so arguably this microbenchmark is not as representative of "normal" code as it could be. And for the purposes of comparison I included a row in the table that reflects a waiting policy where the waiting threads call poll(NULL,0,1000) and block in the kernel. Obviously this isn't busy-waiting, but the data is interesting for reference. _table { border:2px black dotted; margin: auto; width: auto; } _tr { border: 2px red dashed; } _td { border: 1px green solid; } _table { border:2px black dotted; margin: auto; width: auto; } _tr { border: 2px red dashed; } td { background-color : #E0E0E0 ; text-align : right ; } th { text-align : left ; } td { background-color : #E0E0E0 ; text-align : right ; } th { text-align : left ; } Aggregate progress T = #worker threads Wait Mechanism for 8-T threadsT=1T=2T=3T=4T=5T=6T=7T=8 Park thread in poll() 32653347334833483348334833483348 no-op 415 831 124316482060249729303349 RD %ccr,%g0 "pause" 14262429269228623013316232553349 PRNG step 412 829 124616702092251029303348 WRPause(8000) 32443361333133483349334833483348 WRPause(4000) 32153308331533223347334833473348 WRPause(1000) 30853199322432513310334833483348 WRPause(500) 29173070315032223270330933483348 WRPause(250) 26942864294930773205338833483348 WRPause(100) 21552469262227902911321433303348

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  • Sun Ray Hardware Last Order Dates & Extension of Premier Support for Desktop Virtualization Software

    - by Adam Hawley
    In light of the recent announcement  to end new feature development for Oracle Virtual Desktop Infrastructure Software (VDI), Oracle Sun Ray Software (SRS), Oracle Virtual Desktop Client (OVDC) Software, and Oracle Sun Ray Client hardware (3, 3i, and 3 Plus), there have been questions and concerns regarding what this means in terms of customers with new or existing deployments.  The following updates clarify some of these commonly asked questions. Extension of Premier Support for Software Though there will be no new feature additions to these products, customers will have access to maintenance update releases for Oracle Virtual Desktop Infrastructure and Sun Ray Software, including Oracle Virtual Desktop Client and Sun Ray Operating Software (SROS) until Premier Support Ends.  To ensure that customer investments for these products are protected, Oracle  Premier Support for these products has been extended by 3 years to following dates: Sun Ray Software - November 2017 Oracle Virtual Desktop Infrastructure - March 2017 Note that OVDC support is also extended to the above dates since OVDC is licensed by default as part the SRS and VDI products.   As a reminder, this only affects the products listed above.  Oracle Secure Global Desktop and Oracle VM VirtualBox will continue to be enhanced with new features from time-to-time and, as a result, they are not affected by the changes detailed in this message. The extension of support means that customers under a support contract will still be able to file service requests through Oracle Support, and Oracle will continue to provide the utmost level of support to our customers as expected,  until the published Premier Support end date.  Following the end of Premier Support, Sustaining Support remains an 'indefinite' period of time.   Sun Ray 3 Series Clients - Last Order Dates For Sun Ray Client hardware, customers can continue to purchase Sun Ray Client devices until the following last order dates: Product Marketing Part Number Last Order Date Last Ship Date Sun Ray 3 Plus TC3-P0Z-00, TC3-PTZ-00 (TAA) September 13, 2013 February 28, 2014 Sun Ray 3 Client TC3-00Z-00 February 28, 2014 August 31, 2014 Sun Ray 3i Client TC3-I0Z-00 February 28, 2014 August 31, 2014 Payflex Smart Cards X1403A-N, X1404A-N February 28, 2014 August 31, 2014 Note the difference in the Last Order Date for the Sun Ray 3 Plus (September 13, 2013) compared to the other products that have a Last Order Date of February 28, 2014. The rapidly approaching date for Sun Ray 3 Plus is due to a supplier phasing-out production of a key component of the 3 Plus.   Given September 13 is unfortunately quite soon, we strongly encourage you to place your last time buy as soon as possible to maximize Oracle's ability fulfill your order. Keep in mind you can schedule shipments to be delivered as late as the end of February 2014, but the last day to order is September 13, 2013. Customers wishing to purchase other models - Sun Ray 3 Clients and/or Sun Ray 3i Clients - have additional time (until February 28, 2014) to assess their needs and to allow fulfillment of last time orders.  Please note that availability of supply cannot be absolutely guaranteed up to the last order dates and we strongly recommend placing last time buys as early as possible.  Warranty replacements for Sun Ray Client hardware for customers covered by Oracle Hardware Systems Support contracts will be available beyond last order dates, per Oracle's policy found on Oracle.com here.  Per that policy, Oracle intends to provide replacement hardware for up to 5 years beyond the last ship date, but hardware may not be available beyond the 5 year period after the last ship date for reasons beyond Oracle's control. In any case, by design, Sun Ray Clients have an extremely long lifespan  and mean time between failures (MTBF) - much longer than PCs, and over the years we have continued to see first- and second generations of Sun Rays still in daily use.  This is no different for the Sun Ray 3, 3i, and 3 Plus.   Because of this, and in addition to Oracle's continued support for SRS, VDI, and SROS, Sun Ray and Oracle VDI deployments can continue to expand and exist as a viable solution for some time in the future. Continued Availability of Product Licenses and Support Oracle will continue to offer all existing software licenses, and software and hardware support including: Product licenses and Premier Support for Sun Ray Software and Oracle Virtual Desktop Infrastructure Premier Support for Operating Systems (for Sun Ray Operating Software maintenance upgrades/support)  Premier Support for Systems (for Sun Ray Operating Software maintenance upgrades/support and hardware warranty) Support renewals For More Information For more information, please refer to the following documents for specific dates and policies associated with the support of these products: Document 1478170.1 - Oracle Desktop Virtualization Software and Hardware Lifetime Support Schedule Document 1450710.1 - Sun Ray Client Hardware Lifetime schedule Document 1568808.1 - Document Support Policies for Discontinued Oracle Virtual Desktop Infrastructure, Sun Ray Software and Hardware and Oracle Virtual Desktop Client Development For Sales Orders and Questions Please contact your Oracle Sales Representative or Saurabh Vijay ([email protected])

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  • Poor Customer Service Example

    - by MightyZot
    Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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  • How customers view and interact with a company

    The Harvard Business Review article written by Rayport and Jaworski is aptly titled “Best Face Forward” because it sheds light on how customers view and interact with a company. In the past most business interaction between customers was performed in a face to face meeting where one party would present an item for sale and then the other would decide whether to purchase the item. In addition, if there was a problem with a purchased item then they would bring the item back to the person who sold the item for resolution. One of my earliest examples of witnessing this was when I was around 6 or 7 years old and I was allowed to spend the summer in Tennessee with my Grandparents. My Grandfather had just written a book about the local history of his town and was selling them to his friends and local bookstores. I still remember he offered to pay me a small commission for every book I helped him sell because I was carrying the books around for him. Every sale he made was face to face with his customers which allowed him to share his excitement for the book with everyone. In today’s modern world there is less and less human interaction as the use of computers and other technologies allow us to communicate within seconds even though both parties may be across the globe or just next door. That being said, customers view a company through multiple access points called faces that represent the ability to interact without actually seeing a human face. As a software engineer this is a good and a bad thing because direct human interaction and technology based interaction have both good and bad attributes based on the customer. How organizations coordinate business and IT functions, to provide quality service varies based on each individual business and the goals and directives put in place by its management. According to Rayport and Jaworski, the type of interaction used through a particular access point may lend itself to be people-dominate, machine-dominate, or a combination of both. The method by which a company communicates information through an access point is a strategic choice that relates costs and customer outcomes. To simplify this, the choice is based on what can give the customer the best experience interacting with the company when the cost of the interaction is also a factor. I personally see examples of this every day at work. The company website is machine-dominate with people updating and maintaining information, our groups department is people dominate because most of the customer interaction is done at the customers location and is backed up by machine based data sources, and our sales/member service department is a hybrid because employees work in tandem with machines in order for them to assist customers with signing up or any other issue they may have. The positive and negative aspects of human and machine interfaces are a key aspect in deciding which interface to use when allowing customers to access a company or a combination of the two. Rayport and Jaworski also used MIT professor Erik Brynjolfsson preliminary catalog of human and machine strengths. He stated that humans outperform machines in judgment, pattern recognition, exception processing, insight, and creativity. I have found this to be true based on the example of how sales and member service reps at my company handle a multitude of questions and various situations with a lot of unknown variables. A machine interface could never effectively be able to handle these scenarios because there are too many variables to consider and would not have the built-in logic to process each customer’s claims and needs. In addition, he also stated that machines outperform humans in collecting, storing, transmitting and routine processing. An example of this would be my employer’s website. Customers can simply go online and purchase a product without even talking to a sales or member services representative. The information is then stored in a database so that the customer can always go back and review there order, and access their selected services. A human, no matter how smart they are would never be able to keep track of hundreds of thousands of customers let alone know what they purchased or how much they paid. In today’s technology driven economy every company must offer their customers multiple methods of accessibly in order to survive. The more of an opportunity a company has to create a positive experience for their customers, in my opinion, they more likely the customer will return to that company again. I have noticed this with my personal shopping habits and experiences. References Rayport, J., & Jaworski, B. (2004). Best Face Forward. Harvard Business Review, 82(12), 47-58. Retrieved from Business Source Complete database.

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  • Where would a spam bot be located?

    - by Tim
    I have a hosted website using a free hosting service, I received an email this afternoon saying that I have been suspended because my account has been compromised. Basically, someone is using my email account to mass send spam. I've changed all the passwords and everything but when my Gmail pulls the emails from the host it's still downloading loads of spam messages that show like this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [email protected] SMTP error from remote mail server after end of data: host 198.91.80.251 [198.91.80.251]: 554 5.6.0 id=23634-03 - Rejected by MTA on relaying, from MTA([127.0.0.1]:10030): 554 Error: This email address has lost rights to send email from the system ------ This is a copy of the message, including all the headers. ------ Return-path: <[email protected]> Received: from keenesystems.com ([66.135.33.211]:2370 helo=server211) by absolut.x10hosting.com with esmtpsa (TLSv1:RC4-MD5:128) (Exim 4.77) (envelope-from <[email protected]>) id 1TGwSW-002hHe-Lc for [email protected]; Wed, 26 Sep 2012 13:35:44 -0500 MIME-Version: 1.0 Date: Wed, 26 Sep 2012 13:35:43 -0500 X-Priority: 3 (Normal) X-Mailer: Ximian Evolution 3.9.9 (8.5.3-6) Subject: New staff members wanted at Auction It Online From: [email protected] Reply-To: [email protected] To: "Nadia Monti" <[email protected]> Content-Type: text/plain Content-Transfer-Encoding: quoted-printable Message-ID: <OUTLOOK-IDM-9aed7054-6a3e-e1a4-1d5c-3e73377652a6@server211> Date : 26 September 2012=0ATime : 13:35=0ASender : Dennise Halcomb Head = Office Manager of RJ Auction Drop-Off Int.=0A=0ANice to meet you Nadia M= onti=0A=0ARJ ADO Ltd., a USA based company, offers a significant amount = of goods worldwide for our customers on eBay and other auction venues. = Our company's main target is to provide a suitable and cost-effective se= rvice for any person, company or fundraising company. The main purpose o= f the administrative assistant / sales support representative is to cont= ribute to the sales force and add convenience to our cost-effective serv= ice dedicated to individuals, businesses, and organizations worldwide. O= ur HR department obtained your resume from one of the various job-orient= ed websites just to offer you this post.=0A=0AWorking Schedule: This is = a part time and home-based offer. You won't need to spend more than 3 ho= urs each day. Your =0Aschedule will be flexible.=0A=0ASalary: At the end= of the trial period (it lasts for 1 month) you will be paid 1,800 EUR. = With the average volume of clients your overall income will raise up to = 3,000 EUR per month. After the trial period is over your base salary wil= l grow up to 2,500 EUR per month, so you will earn 5% commission from th= e transactions completed.=0A=0AWhere?: Italy Wide. As it is a stay at ho= me position all the communication will be carried out via email and via = phone.=0A=0ARequirements: Access to the internet during the workday and = basic microsoft office skills are needed. Basic knowledge of English is = required (most of the contacts will be in English).=0A=0ACosts and Fees:= There are NO costs at any time for our employees. All fees related to t= his position are covered by the RJ ADO Co. Ltd..=0A=0AFurther Hiring Pro= cess: If you are interested in position we offer, please reply to this e= mail and send us the copy of your resume for verification.=0A=0AAfter re= viewing all of the received applications we will reply to successful app= licants only. Then we'll offer to these successful applicants a position= within our firm on a trial period basis for one month beginning from th= e date you sign a trial agreement. During this trial period you will rec= eive full guidance and support. Employees on a one monthly trial period = are evaluated at least one week prior to the end of their trial. During = the trial, your supervisor can recommend termination. At the end of the = trial period, the supervisor can offer continued employment, extension o= f trial period, or termination. After the trial period you may ask for m= ore hours or continue full-time.=0A=0AIf you are interested in this posi= tion, just reply to this email and send any questions you have and the c= opy of your resume for verification.=0A=0AThank You,=0AHR-Manager of RJ = ADO Co. Ltd.=0A=0APermission Settings=0AYou have been referred to RJ Auc= tion Drop-Off If you feel you received this email in error or do not wis= h to receive future messages, please reply to this message with "remove"= in the subject field. We will immediately update our database according= ly. =0AWe apologize for any inconvenience caused.=0A=0ARJ Auction Drop-O= ff Co. Ltd. I'm not aware of how this has happened. I'm not sure how anyone could have got hold of my password. It's a simple wordpress install, at some point recently my host went down and there was a fresh install of wordpress with default admin accounts, I have a feeling it could be something to do with this. My question is, even though I've changed all my passwords it's all still happening, is there annywhere in paticular this script would be stored on my host. I really can't deal with having my hosting account suspended and my email account sending all this spam.

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  • Performance triage

    - by Dave
    Folks often ask me how to approach a suspected performance issue. My personal strategy is informed by the fact that I work on concurrency issues. (When you have a hammer everything looks like a nail, but I'll try to keep this general). A good starting point is to ask yourself if the observed performance matches your expectations. Expectations might be derived from known system performance limits, prototypes, and other software or environments that are comparable to your particular system-under-test. Some simple comparisons and microbenchmarks can be useful at this stage. It's also useful to write some very simple programs to validate some of the reported or expected system limits. Can that disk controller really tolerate and sustain 500 reads per second? To reduce the number of confounding factors it's better to try to answer that question with a very simple targeted program. And finally, nothing beats having familiarity with the technologies that underlying your particular layer. On the topic of confounding factors, as our technology stacks become deeper and less transparent, we often find our own technology working against us in some unexpected way to choke performance rather than simply running into some fundamental system limit. A good example is the warm-up time needed by just-in-time compilers in Java Virtual Machines. I won't delve too far into that particular hole except to say that it's rare to find good benchmarks and methodology for java code. Another example is power management on x86. Power management is great, but it can take a while for the CPUs to throttle up from low(er) frequencies to full throttle. And while I love "turbo" mode, it makes benchmarking applications with multiple threads a chore as you have to remember to turn it off and then back on otherwise short single-threaded runs may look abnormally fast compared to runs with higher thread counts. In general for performance characterization I disable turbo mode and fix the power governor at "performance" state. Another source of complexity is the scheduler, which I've discussed in prior blog entries. Lets say I have a running application and I want to better understand its behavior and performance. We'll presume it's warmed up, is under load, and is an execution mode representative of what we think the norm would be. It should be in steady-state, if a steady-state mode even exists. On Solaris the very first thing I'll do is take a set of "pstack" samples. Pstack briefly stops the process and walks each of the stacks, reporting symbolic information (if available) for each frame. For Java, pstack has been augmented to understand java frames, and even report inlining. A few pstack samples can provide powerful insight into what's actually going on inside the program. You'll be able to see calling patterns, which threads are blocked on what system calls or synchronization constructs, memory allocation, etc. If your code is CPU-bound then you'll get a good sense where the cycles are being spent. (I should caution that normal C/C++ inlining can diffuse an otherwise "hot" method into other methods. This is a rare instance where pstack sampling might not immediately point to the key problem). At this point you'll need to reconcile what you're seeing with pstack and your mental model of what you think the program should be doing. They're often rather different. And generally if there's a key performance issue, you'll spot it with a moderate number of samples. I'll also use OS-level observability tools to lock for the existence of bottlenecks where threads contend for locks; other situations where threads are blocked; and the distribution of threads over the system. On Solaris some good tools are mpstat and too a lesser degree, vmstat. Try running "mpstat -a 5" in one window while the application program runs concurrently. One key measure is the voluntary context switch rate "vctx" or "csw" which reflects threads descheduling themselves. It's also good to look at the user; system; and idle CPU percentages. This can give a broad but useful understanding if your threads are mostly parked or mostly running. For instance if your program makes heavy use of malloc/free, then it might be the case you're contending on the central malloc lock in the default allocator. In that case you'd see malloc calling lock in the stack traces, observe a high csw/vctx rate as threads block for the malloc lock, and your "usr" time would be less than expected. Solaris dtrace is a wonderful and invaluable performance tool as well, but in a sense you have to frame and articulate a meaningful and specific question to get a useful answer, so I tend not to use it for first-order screening of problems. It's also most effective for OS and software-level performance issues as opposed to HW-level issues. For that reason I recommend mpstat & pstack as my the 1st step in performance triage. If some other OS-level issue is evident then it's good to switch to dtrace to drill more deeply into the problem. Only after I've ruled out OS-level issues do I switch to using hardware performance counters to look for architectural impediments.

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  • SQLAuthority News – Pluralsight Course Review – Practices for Software Startups – Part 2 of 2

    - by pinaldave
    This is the second part of the two part series of Practices for Software Startup Pluralsight Course. Please read the first part of this series over here. The course is written by Stephen Forte (Blog | Twitter). Stephen Forte is the Chief Strategy Officer of the venture backed company, Telerik. Personal Learning Schedule After these three sessions it was 6:30 am and time to do my own blog.  But for the rest of the day, I kept thinking about the course, and wanted to go back and finish.  I was wishing that I had woken up at 3 am so I could finish all at one go.  All day long I was digesting what I had learned.  At 10 pm, after my daughter had gone to bed, I sighed on again.  I was not disappointed by the long wait.  As I mentioned before, Stephen has started four to six companies, and all of them are very successful today. Here is the video I promised yesterday – it discusses the importance of Right Sizing Your Startup. The Heartbeat of Startup – Technology Stephen has combined all technology knowledge into one 30 minute session.  He discussed  how to start your project, how to deal with opinions, and how to deal with multiple ideas – every start up has multiple directions it can go. He spent a lot of time emphasized deciding which direction to go and how to decide which will be the best for you.  He called it a continuous development cycle. One of the biggest hazards for a start-up company is one person deciding the direction the company will go, until down the road another team member announces that there is a glitch in their part of the work and that everyone will have to start over.  Even though a team of two or five people can move quickly, often the decision has gone too long and cannot be easily fixed.   Stephen used an example from his own life:  he was biased for one type of technology, and his teammate for another.  In the end they opted for his teammate’s  choice , and in the end it was a good decision, even though he was unfamiliar with that particular program.  He argues that technology should not be a barrier to progress, that you cannot rely on your experience only.  This really spoke to me because I am a big fan of SQL, but I know there is more out there, and I should be more open to it.  I give my thanks to Stephen, I learned something in this module besides startups. Money, Success and Epic Win! The longest, but most interesting, the module was funding your start-up.  You need to fund the start-up right at the very beginning, if not done right you will run into trouble.  The good news is that a few years ago start-ups required a lot more money – think millions of dollars – but now start-ups can get off the ground for thousands.  Stephen used an example of a company that years ago would have needed a million dollars, but today could be started for $600.  It is true that things have changed, but you still need money.  For $600 you can start small and add dynamically, as needed.  But the truth is that if you have $600, $6000, or $6 million, it will be spent.  Don’t think of it as trying to save money, think of it as investing in your future.   You will need money, and you will need to (quickly) decide what you do with the money: shares, stakeholders, investing in a team, hiring a CEO.  This is so important because once you have money and start the company, the company IS your money.  It is your biggest currency – having a percentage of ownership in the company.  Investors will want percentages as repayment for their investment, and they will want a say in the business as well.  You will have to decide how far you will dilute your shares, and how the company will be divided, if at all.  If you don’t plan in advance, you will find that after gaining three or four investors, suddenly you are the minority owner in your own dream.  You need to understand funding carefully.  This single module is worth all the money you would have spent on the whole course alone.  I encourage everyone to listen to this single module even if they don’t watch any of the others.     Press End to Start the Game – Exists! The final module is exit strategies.  You did all this work, dealt with all political and legal issues.  What are you going to get out of it? The answer is simple: money.  Maybe you want your company to be bought out, for you talent to bring you a profit.  You can sell the company to someone and still head it.  Many options are available.  You could sell and still work as an employee but no longer own the company.  There are many exit strategies.  This is where all your hard work comes into play.  It is important not to feel fooled at any step.  There are so many good ideas that end up in the garbage because of poor planning, so that if you find yourself successful, you don’t want to blow it at this step!  The exit is important.  I thought that this aspect of the course was completely unique, and I loved Stephen’s point of view.  I was lost deep in thought after this module ended.  I actually took two hours worth of notes on this section alone – and it was only a three hour course.  I am planning on attending this course one more time next week, just to catch up on all the small bits of wisdom I’m sure I missed. Thank you Stephen for bringing your real world experience with us!  I recommend that everyone attends this course, even if they don’t want to begin their own start-up company. It was indeed a long day for me. Do not forget to read part 1 of this story and attend course Practices for Software Startup Pluralsight Course. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Best Practices, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • SQL Sentry First Impressions

    - by AjarnMark
    After struggling to defend my SQL Servers from a political attack recently, I realized that I needed better tools to back me up, and SQL Sentry is the leading candidate. A couple of weeks ago, seemingly from out of nowhere, complaints from the business users started coming in that one of the core internal applications was running dramatically slower than normal, and fingers were being pointed at the SQL Server.  Unfortunately, we don’t have a production DBA whose entire job is to monitor and maintain our SQL Servers.  The responsibility falls to me to do the best I can, investing only a small portion of my time, because there are so many other responsibilities to take care of, and our industry is still deep in recession.  I inherited these SQL Servers and have made significant improvements in process and procedure, but I had not yet made the time to take real baseline measurements or keep a really close eye on the performance.  Like many DBAs, I wrote several of my own tools and used the “built-in tools” like Profiler, PerfMon, and sp_who2 (did I mention most of our instances are SQL Server 2000?).  These have all served me well for in-the-moment troubleshooting and maintenance, but they really fell down on the job when I was called upon to “prove” that SQL Server performance was acceptable and more importantly had not degraded recently (i.e. historical comparisons).  I really didn’t have anything from a historical comparison perspective, but I was able to show that current performance was acceptable, and deflect attention back onto other components (which in fact turned out to be the real culprit). That experience dramatically illustrated the need for better monitoring tools.  Coincidentally, I had been talking recently to my boss about the mini nightmare of monitoring several critical and interdependent overnight jobs that operate on separate instances of SQL Server.  Among other tools, I had been using Idera’s SQL Job Manager which is a free tool and did a nice job of showing me job schedules and histories in a nice calendar view.  This worked fairly well, and for the money (did I mention it was free?) it couldn’t be beat.  But it is based on the stored job history in MSDB, and there were other performance problems that we ran into when we started changing the settings for how much job history to retain, in order to be able to look back a month or more in the calendar view.  Another coincidence (if you believe in such things) was that when we had some of those performance challenges, I posted a couple of questions to the #sqlhelp hashtag on Twitter and Greg Gonzalez (@SQLSensei) suggested I check out SQL Sentry’s Event Manager.  At the time, I just thought he worked there, but later found out that he founded the company.  When I took a quick look at the features & benefits, the one that really jumped out at me is Chaining and Queueing which sounded like it would really help with our “interdependent jobs on different servers” issue. I know that is a lot of background story and coincidences, but hopefully you have stuck with me so far, and now we have arrived at the point where last week I downloaded and installed the 30-day trial of the SQL Sentry Power Suite, which is Event Manager plus Performance Advisor.  And I must say that I really like what I see so far.  Here are a few highlights: Great Support.  I had two issues getting the trial setup and monitoring a handful of our servers.  One of which was entirely my fault (missed a security setting in SQL 2008) and the other was mostly my fault (late change to some config settings that were apparently cached and did not get refreshed properly).  In both cases, the support staff at SQL Sentry were very responsive and rather quickly figured out what the cause and fix was for each of them.  This left me with a great impression of the company.  Kudos to them! Chaining and Queueing.  While I have not yet activated this feature, I am very excited about the possibilities.  We have jobs on three different instances of SQL Server that have to be run in a certain order, and each has to finish before the next can successfully begin, and I believe this feature will ensure just that.  It has been a real pain in the backside when one of those jobs runs just a little too long and does not finish before the job on another instance starts, thus triggering a chain reaction of either outright job failures, or worse, successful completion of completely invalid processing. Calendar View.  I really, really like the Event Manager calendar view where I can see all jobs and events across all instances and identify potential resource contention as well as windows of opportunity for maintenance activity.  Very well done, and based on Event Manager’s own database of accumulated historical information rather than querying the source instances every time. Performance Advisor Dashboard History View.  This view let’s me quickly select a date and time range and it displays graphs of key SQL Server and Windows metrics.  This is exactly the thing I needed to answer the “has performance changed recently” question at the beginning of this post. Reporting Services Subscription Jobs with Report Name.  This was a big and VERY pleasant surprise.  If you have ever looked at the list of SQL Server jobs that SQL Server Reporting Services creates when you make a Subscription, you will notice that they all have some sort of GUID as the name of the job.  This is really ugly, and really annoying because when you are just looking at the SQL Agent and Job Activity Monitor, if you see that Job X failed, you really do not have any indication in the name or the properties of the Job itself, as to what Report that was for.  But with SQL Sentry Event Manager you do.  The Jobs list in the Navigator pane in SQL Sentry, amazingly, displays the name of the Report that the Subscription Job is for.  And when you open it to see more details, it shows you the full Reporting Services path to that Report, so you can immediately track it down in the Report Manager in case you want to identify/notify the owner or edit the Subscription information.  I did not expect this at all, but I sure do like it.  HOORAY! That is just my first impressions from using the tools for a few days.  And I haven’t even gotten into how it showed me where I was completely mistaken about one aspect of my SQL Server disk configurations.  I’ll share that lesson in another blog entry.  But I have to say it again, the combination of Event Manager and Performance Advisor working together have really made me a fan.

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  • spoj: runlength

    - by user285825
    For RLM problem of SPOJ: This is the problem: "Run-length encoding of a number replaces a run of digits (that is, a sequence of consecutive equivalent digits) with the number of digits followed by the digit itself. For example, 44455 would become 3425 (three fours, two fives). Note that run-length encoding does not necessarily shorten the length of the data: 11 becomes 21, and 42 becomes 1412. If a number has more than nine consecutive digits of the same type, the encoding is done greedily: each run grabs as many digits as it can, so 111111111111111 is encoded as 9161. Implement an integer arithmetic calculator that takes operands and gives results in run-length format. You should support addition, subtraction, multiplication, and division. You won't have to divide by zero or deal with negative numbers. Input/Output The input will consist of several test cases, one per line. For each test case, compute the run-length mathematics expression and output the original expression and the result, as shown in the examples. The (decimal) representation of all operands and results will fit in signed 64-bit integers." These are my testcases: input: 11 + 11 988726 - 978625 12 * 41 1124 / 1112 13 * 33 15 / 16 19222317121013161815142715181017 + 10 10 + 19222317121013161815142715181017 19222317121013161815142715181017 / 19222317121013161815142715181017 19222317121013161815142715181017 / 11 11 / 19222317121013161815142715181017 19222317121013161815142715181017 / 12 12 / 19222317121013161815142715181017 19222317121013161815142715181017 / 141621161816101118141217131817191014 141621161816101118141217131817191014 / 19222317121013161815142715181017 19222317121013161815142715181017 / 141621161816101118141217131817191013 141621161816101118141217131817191013 / 19222317121013161815142715181017 19222317121013161815142715181017 * 11 11 * 19222317121013161815142715181017 19222317121013161815142715181017 * 10 10 * 19222317121013161815142715181017 19222317121013161815142715181017 - 10 19222317121013161815142715181017 - 19222317121013161815142715181017 19222317121013161815142715181017 - 141621161816101118141217131817191014 19222317121013161815142715181017 - 141621161816101118141217131817191013 141621161816101118141217131817191013 + 141621161816101118141217131817191013 141621161816101118141217131817191013 + 141621161816101118141217131817191014 141621161816101118141217131817191014 + 141621161816101118141217131817191013 141621161816101118141217131817191014 + 10 10 + 141621161816101118141217131817191013 141621161816101118141217131817191013 + 11 11 + 141621161816101118141217131817191013 141621161816101118141217131817191013 * 12 12 * 141621161816101118141217131817191013 141621161816101118141217131817191014 - 141621161816101118141217131817191014 141621161816101118141217131817191013 - 141621161816101118141217131817191013 141621161816101118141217131817191013 - 10 141621161816101118141217131817191014 - 11 141621161816101118141217131817191014 - 141621161816101118141217131817191013 141621161816101118141217131817191014 / 141621161816101118141217131817191014 141621161816101118141217131817191014 / 141621161816101118141217131817191013 141621161816101118141217131817191013 / 141621161816101118141217131817191014 141621161816101118141217131817191013 / 141621161816101118141217131817191013 141621161816101118141217131817191014 * 11 11 * 141621161816101118141217131817191014 141621161816101118141217131817191014 / 11 11 / 141621161816101118141217131817191014 10 + 10 10 + 11 10 + 15 15 + 10 11 + 10 11 + 10 10 - 10 15 - 10 10 * 10 10 * 15 15 * 10 10 / 111213 output: 11 + 11 = 12 988726 - 978625 = 919111 12 * 41 = 42 1124 / 1112 = 1112 13 * 33 = 39 15 / 16 = 10 19222317121013161815142715181017 + 10 = 19222317121013161815142715181017 10 + 19222317121013161815142715181017 = 19222317121013161815142715181017 19222317121013161815142715181017 / 19222317121013161815142715181017 = 11 19222317121013161815142715181017 / 11 = 19222317121013161815142715181017 11 / 19222317121013161815142715181017 = 10 19222317121013161815142715181017 / 12 = 141621161816101118141217131817191013 12 / 19222317121013161815142715181017 = 10 19222317121013161815142715181017 / 141621161816101118141217131817191014 = 11 141621161816101118141217131817191014 / 19222317121013161815142715181017 = 10 19222317121013161815142715181017 / 141621161816101118141217131817191013 = 12 141621161816101118141217131817191013 / 19222317121013161815142715181017 = 10 19222317121013161815142715181017 * 11 = 19222317121013161815142715181017 11 * 19222317121013161815142715181017 = 19222317121013161815142715181017 19222317121013161815142715181017 * 10 = 10 10 * 19222317121013161815142715181017 = 10 19222317121013161815142715181017 - 10 = 19222317121013161815142715181017 19222317121013161815142715181017 - 19222317121013161815142715181017 = 10 19222317121013161815142715181017 - 141621161816101118141217131817191014 = 141621161816101118141217131817191013 19222317121013161815142715181017 - 141621161816101118141217131817191013 = 141621161816101118141217131817191014 141621161816101118141217131817191013 + 141621161816101118141217131817191013 = 19222317121013161815142715181016 141621161816101118141217131817191013 + 141621161816101118141217131817191014 = 19222317121013161815142715181017 141621161816101118141217131817191014 + 141621161816101118141217131817191013 = 19222317121013161815142715181017 141621161816101118141217131817191014 + 10 = 141621161816101118141217131817191014 10 + 141621161816101118141217131817191013 = 141621161816101118141217131817191013 141621161816101118141217131817191013 + 11 = 141621161816101118141217131817191014 11 + 141621161816101118141217131817191013 = 141621161816101118141217131817191014 141621161816101118141217131817191013 * 12 = 19222317121013161815142715181016 12 * 141621161816101118141217131817191013 = 19222317121013161815142715181016 141621161816101118141217131817191014 - 141621161816101118141217131817191014 = 10 141621161816101118141217131817191013 - 141621161816101118141217131817191013 = 10 141621161816101118141217131817191013 - 10 = 141621161816101118141217131817191013 141621161816101118141217131817191014 - 11 = 141621161816101118141217131817191013 141621161816101118141217131817191014 - 141621161816101118141217131817191013 = 11 141621161816101118141217131817191014 / 141621161816101118141217131817191014 = 11 141621161816101118141217131817191014 / 141621161816101118141217131817191013 = 11 141621161816101118141217131817191013 / 141621161816101118141217131817191014 = 10 141621161816101118141217131817191013 / 141621161816101118141217131817191013 = 11 141621161816101118141217131817191014 * 11 = 141621161816101118141217131817191014 11 * 141621161816101118141217131817191014 = 141621161816101118141217131817191014 141621161816101118141217131817191014 / 11 = 141621161816101118141217131817191014 11 / 141621161816101118141217131817191014 = 10 10 + 10 = 10 10 + 11 = 11 10 + 15 = 15 15 + 10 = 15 11 + 10 = 11 11 + 10 = 11 10 - 10 = 10 15 - 10 = 15 10 * 10 = 10 10 * 15 = 10 15 * 10 = 10 10 / 111213 = 10 I am getting consistently wrong answer. I generated the above testcases trying to make them as representative as possible (boundary conditions, etc). I am not sure how to test it further. Some guidline would be really appreciated.

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  • Daylight saving time and Timezone best practices

    - by Oded
    I am hoping to make this question and the answers to it the definitive guide to dealing with daylight saving time, in particular for dealing with the actual change overs. If you have anything to add, please do Many systems are dependent on keeping accurate time, the problem is with changes to time due to daylight savings - moving the clock forward or backwards. For instance, one has business rules in an order taking system that depend on the time of the order - if the clock changes, the rules might not be as clear. How should the time of the order be persisted? There is of course an endless number of scenarios - this one is simply an illustrative one. How have you dealt with the daylight saving issue? What assumptions are part of your solution? (looking for context here) As important, if not more so: What did you try that did not work? Why did it not work? I would be interested in programming, OS, data persistence and other pertinent aspects of the issue. General answers are great, but I would also like to see details especially if they are only available on one platform. Summary of answers and other data: (please add yours) Do: Always persist time according to a unified standard that is not affected by daylight savings. GMT and UTC have been mentioned by different people. Include the local time offset (including DST offset) in stored timestamps. Remember that DST offsets are not always an integer number of hours (e.g. Indian Standard Time is UTC+05:30). If using Java, use JodaTime. - http://joda-time.sourceforge.net/ Create a table TZOffsets with three columns: RegionClassId, StartDateTime, and OffsetMinutes (int, in minutes). See answer Check if your DBMS needs to be shutdown during transition. Business rules should always work on civil time. Internally, keep timestamps in something like civil-time-seconds-from-epoch. See answer Only convert to local times at the last possible moment. Don't: Do not use javascript date and time calculations in web apps unless you ABSOLUTELY have to. Testing: When testing make sure you test countries in the Western and Eastern hemispheres, with both DST in progress and not and a country that does not use DST (6 in total). Reference: Olson database, aka Tz_database - ftp://elsie.nci.nih.gov/pub Sources for Time Zone and DST - http://www.twinsun.com/tz/tz-link.htm ISO format (ISO 8601) - http://en.wikipedia.org/wiki/ISO_8601 Mapping between Olson database and Windows TimeZone Ids, from the Unicode Consortium - http://unicode.org/repos/cldr-tmp/trunk/diff/supplemental/windows_tzid.html TimeZone page on WikiPedia - http://en.wikipedia.org/wiki/Tz_database StackOverflow questions tagged dst - http://stackoverflow.com/questions/tagged/dst StackOverflow questions tagged timezone - http://stackoverflow.com/questions/tagged/timezone Other: Lobby your representative to end the abomination that is DST. We can always hope...

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