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• Getting Started with Oracle Fusion CRM Sales

  Designed from the ground-up using the latest technology advances and incorporating the best practices gathered from Oracle's thousands of customers, Fusion Applications are 100 percent open standards-based business applications that set a new standard for the way we innovate, work and adopt technology. Delivered as a complete suite of modular…

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• Oracle University Nouveaux cours (Week 35)

  - by swalker

  Parmi les nouveautés d’Oracle Université de ce mois-ci, vous trouverez : Fusion Middleware Oracle Directory Services 11g: Administration (5 days) Oracle SOA Suite 11g: Essential Concepts (Training on Demand) e-Business Suite R12 Oracle HRMS iRecruitment Fundamentals (Self-Study Course) R12 Oracle Payroll…

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• Oracle University New Courses (Week 35)

  - by swalker

  Oracle University released the following new (versions of) courses recently: Fusion Middleware Oracle Directory Services 11g: Administration (5 days) Oracle SOA Suite 11g: Essential Concepts (Training on Demand) e-Business Suite R12 Oracle HRMS iRecruitment Fundamentals (Self-Study Course) …

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• Workflows not starting after fresh install

  - by Greg McGuffey

  I just installed Dynamics CRM 4.0. It is working nicely except for workflows. They won't start. I turned on tracing and it appears that there is an IO error. The server is setup with IFD and SSL. No issues accessing it internally or externally. Here is the trace: # CRM Tracing Version 2.0 # LocalTime: 2010-06-08 11:34:58.2 # Categories: #…

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• SaaS Customer Service Matters

  - by charles.knapp

  You probably know that Oracle CRM On Demand goes beyond contact and transaction tracking by providing valuable real-time insights. Do you know that Oracle CRM On Demand also delivers valuable service to our customers? Don't take my word for it. "Prior to Oracle CRM On Demand, we were too busy looking in the rear view mirror on our sales…

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• Collaborate 2010: Spotlight on Oracle Content Management

  - by jason.lamon@oracle.com

  Excitement is building for the Collaborate conference April 18th through the 22nd. Outside of the event being in Las Vegas, which for me often seems to add to the excitement, there will be a great lineup of Oracle Content Management focused sessions. In fact, there are currently over 30 content management sessions scheduled, and…

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• How to config Remote BLOB Storage(RBS) with Microsoft Dynamics CRM 4.0 ?

  - by jk

  Hi We have working site for Dynamic crm 4.0 and in it we are storing image into the database. Now database is growing very fast and server is dying.. now I want to enable the Remote BLOB Storage with Dynamic CRM 4.0. for that I tried to install RBS for testing but everywhere is configure with Sharepoint 2010 not with Dynamic…

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• Trends in today's CRM Marketplace

  Christine Viera, Vice President, Product management discusses the trends in the CRM Marketplace today and how Oracle is using its PeopleSoft and Siebel acquisitions to build a better product.

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• CRM Evolution 2014: Mediocrity is the New Horrible in Customer Service

  - by Tuula Fai

  "Mediocrity is the new horrible in customer service," Blair McHaney, Gold's Gym Almost everyone knows that customers' expectations have risen. But, after listening to two days of presentations at CRM Evolution, I think it’s more accurate to say that customers' expectations have skyrocketed. Fortunately, most companies…

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• Server Intermittently Inaccessible Externally (but Accessible Internally Continuously)

  - by nicorellius

  I have a CRM on a server on a network. We have a static IP and another server outward facing. We use port-forwarding to map to the CRM, so that when you go to the IP or the FQDN, you get to the CRM: xxx.xxx.xxx.xxx crm.example.com Internally, we can access the CRM by going to crm or crm.example.com Lately, I've been…

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• Is there a way to export reports from Microsoft CRM4?

  - by Jake

  I'm setting up a proper dev environment for my client (dev/qa/stage/prod). I'd like to find a way to export reports so we can cleanly move from one environment to the next. Custom RDL type reports are easy (just import the RDL in the next environment), but the reports that are built inside CRM don't appear to export…

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• restrict customer lookup to contacts bug

  - by Amr H. Abdel Majeed

  I'm using microsoft dynamics crm 4 I inserted the following line to restrict a customer lookup to contacts only (no accounts): crmForm.all.customerid.setAttribute("lookuptypes", "2"); It does restrict the lookup to contacts only, but there is a strange bug: When i select any customer, the icon next to him becomes…

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• What does a static modifier on a constructor means?

  - by the_drow

  I saw this kind of code at work: class FooPlugin : IPlugin // IPlugin is a Microsoft CRM component, it has something special about it's execution { static FooPlugin() { SomeObject.StaticFunction(); // The guy who wrote it said it's meaningful to this question but he can't remember why. } } Any idea…

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• Hosted CRM Solutions from a Manager?s Perspective

  CRM, Customer Relationship Management is a method or process that is used to know the customer?s behavior and their needs and it helps in developing a stronger relation with them. This is only a defi... [Author: James Wong - Computers and Internet - April 29, 2010]

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• Web CRM Software for Sales People

  Customer Relationship Management software or CRM is an application specifically designed to help a company in managing complete data related to its customers, from advertising to initial lead, sale a... [Author: James Wong - Computers and Internet - April 29, 2010]

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• CRM Solutions Bring Value to the Capital Markets Industry

  Ed Garry, Senior Director Capital Markets at Oracle. speaks with Fred about how the Capital Markets industry is embracing CRM strategies and the solutions that support customer centric business models.

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• SugarCRM 6 Gives a New View on Open Source CRM Software

  <b>eCRM Guide:</b> "After five years, Sugar's open source CRM platform remains alive and well, this week debuting a new version that touts a sharper look and new enhancements."

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• The Real Reason for CRM implementation Failure

  You can search the Internet and look at technology trade magazines and find list after list of why CRM (Customer Retention Management) implementations fail. To me, most of these "articles" are laundr... [Author: Chuck Lewis - Computers and Internet - September 03, 2009]

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• Webopedia Term of The Day: What is CRM?

  <b>Webopedia: </b>"Open-source CRM has been making headlines this week, so for those not in the sales or service business, here is the official definition from the tech dictionary, Webopedia.com."

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• Supercharge your CRM solution with Oracle Policy Automation

  Tune into this conversation with Davin Fifield, VP, Product Development for Oracle Policy Automation to learn how to rapidly deliver customer self-service for product selection, significantly lower training costs for rolling out new call center processes, and in general dramatically improve business agility,…

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• Oracle CRM/CX Newsletter October/November edition

  - by Richard Lefebvre

  A new edition of the CRM/CX Newsletter is now available, check it out HERE. This edition's content features: News Spotlight: Customer Experience Summit …

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• Two New CRM USER Communities just launched

  - by Divya Malik

  Here comes an announcement from Chris Gallen, from our Support Services team. For those of you who are EBS CRM users, here are two new recently launched communities that are now available to discuss topics that are important to you. These communities are for Sales & Marketing and …

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• Creating Filter for my Associated View

  - by Hooman

  Senario: Open an account in CRM 2011 beta and click on activities on the left navigation pane, you will now see activities of the selected account and now have two filter drop down lists on the top which allow you to view activities of the account or sub accounts of this account. Is this…

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• Simulación de carga productiva para anticipar errores

  - by miguel.villalobos@oracle.com

  La presión por la agilidad en el día a día del negocio y por obtener siempre altos niveles de servicio hacen del manejo de la calidad un imperativo básico. Relacionado con ello, Oracle propone a través de su solución ATS (Application Testing Suite) servicios para cumplir con los objetivos…

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• AIA Release 3.1 verfügbar

  - by Hans Viehmann

  Nachdem das Foundation Pack 11g inzwischen eine Weile auf dem Markt ist, wurden jetzt auch die darauf aufsetzenden Process Integration Packs (PIPs) freigegeben. In diesem Zuge wurden neben den bestehenden 16 PIPs auch drei neue Integrationen vorgestellt:Oracle Design-to-Release Integration…

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