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  • Silverlight 4 Released

    - by ScottGu
    The final release of Silverlight 4 is now available. What is in the Silverlight 4 Release Silverlight 4 contains a ton of new features and capabilities.  In particular we focused on three scenarios with this release: Further enhancing media support Building great business applications Enabling out of the browser experiences On Tuesday I gave a 60 minute keynote about Silverlight 4 which showed off many of the new features and capabilities now available.  You can watch my keynote to learn more about Silverlight 4 and see a ton of great demos of it in action. Also check out these three great posts by Tim Heuer that talk about the new features and provide a guide to the new Silverlight 4 capabilities: Silverlight 4 Beta – A Guide to the New Features Silverlight 4 RC – What was updated Silverlight 4 Released Also read David Anson’s great Silverlight 4 Toolkit post to learn more about the new controls and functionality also available within the Silverlight Toolkit release we also made available today.  Also visit this page to learn more about the new Pivot functionality in Silverlight 4 – which makes it really easy to visualize and interact with collections of images using Silverlight. Lastly – make sure to visit the www.silverlight.net web-site and visit the “Get Started” section to find free tutorials that you can use. Download and Install Silverlight 4 Tools for VS 2010 To develop Silverlight 4 applications you should first download and install Visual Studio 2010 or download and install the free Visual Web Developer 2010 Express edition. Then install the Silverlight Tools RC2 for Visual Studio 2010.  This setup includes the Silverlight 4 Developer Runtime, Silverlight 4 SDK, RIA Services, and VS 2010 tools support.  Once installed you can do File->New Project and choose Silverlight Application to create your first Silverlight 4 project.  You can then use the new WYSIWYG Silverlight designer in Visual Studio 2010 to design and build rich Silverlight 4 applications. Important: If you previously installed the Silverlight 4 Beta or RC build on your machine, please make sure to go into Add/Remove programs and uninstall the “Update for Visual Studio 2010 (KB976272)” package prior to installing the Silverlight Tools RC2 for Visual Studio 2010 setup.  Note that while Silverlight 4 is released, the “Silverlight 4 Tools for VS 2010” is currently in “RC2” mode (meaning we are going to keep an eye out for any remaining issues before finally calling it done).  We’ll update the tools to be “final” in a few weeks once we verify that no last minute issues/bugs remain. Download and Install Expression Blend 4 Release Candidate You can also download and install the Expression Blend 4 RC to create and design great Silverlight 4 applications.  Blend contains “Sketchflow” support – which makes it really easy to rapidly prototype ideas and applications.  To learn more about Sketchflow watch this 90 second video of it in action. Summary Today’s release is the fourth release of Silverlight that we’ve shipped in the last 2.5 years.  The team has done a great job of advancing it quickly and staying focused.  We think today’s Silverlight 4 release opens up a ton of new opportunities to build great solutions for both consumers and business scenarios.  We are looking forward to seeing what you build with it! Hope this helps, Scott

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  • Silverlight Firestarter thoughts, and thanks to one and all!

    - by Dave Campbell
    A few metrics that of course got out of hand, but some may find interesting:   1/2 My share of the MVP of the Year award in February of 2009 with Laurent Bugnion 2 Number of degrees I hold: B.S., M.S. Electrical Engineering 3 Number of years in the U.S. Army 3.5 Number of years SilverlighCream has been posted 4 Number of times awarded MVP 6 Number of professional positions I've worked: Antenna Rigger, Boilermaker, Musician, Electronic Technician, Hardware Engineer, Software Engineer 16 Number of companies I've worked for during my career as an Engineer 19 Age at which I turned my first line of code 28 Age at which I hit the workforce as an Engineer 33 Number of years working as an Engineer 43 Number of years writing code 62 Number of years since instantiation 116 Number of tags to search SilverlightCream with 645 Number of blogs I view to find articles (at this moment) 664 Number of articles tagged wp7dev at SilverlightCream right now 700 Number of Twitter followers for WynApse 981 Number of individual bloggers in the SilverlightCream database 1002 Number of SilverlightCream blogposts 1100 Number of people live in Redmond for the Firestarter (I think) 1428 Number of total blogposts at GeeksWithBlogs (not counting this one) 4200 Number of Feedburner subscribers (approximately) 6500 Number of Twitter followers for SilverlightNews (approximately) 7087 Number of posts tagged and aggregated at SilverlightCream right now 13000 Number of people registered to watch the Firestarter online (I think) The overwhelming feeling I have returning from the Silverlight Firestarter: Priceless There is absolutely no way that I could personally thank everyone that over the last few years has held their hand out and offered me a step up to get to the point that Scott Guthrie called me out in his keynote. So I'm just going to hit the highlights here... Scott Guthrie Thanks for not only being the level you are at Microsoft, but for being so approachable, easy to talk to, willing to help everyone, and above all knowledgable. My first level manager at my last position asked if Visual Studio was a graphics program... and you step up to a laptop at a conference and type "File->New Program" ... 'nuff said... oh yeah, thanks for the shoutout! John Papa Thanks for being a good friend, ramroding the Firestarter, being a great guy to be around, and for the poster... holy crap is that cool. Tim Heuer Thanks for all you did as a great DE in Phoenix, and for helping out so many of us, of course being a great guy, and for the poster as well... I think you and John shared that task. In no order at all my buddy Michael Washington, Laurent Bugnion (the other half of the first Silverlight MVP of the Year) Tim Sneath, Mike Harsh, Chad Campbell and Bryant Likes (from back in the day), Adam Kinney, Jesse Liberty, Jeff Paries, Pete Brown, András Velvárt, David Kelly, Michael Palermo, Scott Cate, Erik Mork, and on and on... don't feel bad if your name didn't appear, I have simply too many supporters to name. Silverlight Firestarter Indeed All the people mentioned here, and all the MVPs knew Silverlight was NOT dead, but because of a very unfortunate circumstance, the popular media opinion became that. Consequently the Firestarter exploded from a laid-back event to a global conference. People worked their ass off getting bits ready and presentations using those bits. All to stem the flow of misinformation. All involved please accept my personal thanks for an absolutely awesome job. I had the priviledge of watching the 'prep' on Wednesday afternoon, and was blown away the first time I saw the 3D demo... and have been blown away every time I've seen it since. Not to mention all the other goodness in Silverlight 5. Yes I hit 1000 on my blog, but more importantly, all of you are blogging and using Silverlight, and Microsoft hit one completely out of the park... no... they knocked it out of the neighborhood with the Firestarter. It was amazing to be there for it, and it will be awesome to use the new bits as we get them. Keep reading, there's tons more to come with Silverlight and SilverlightCream following along behind. As usual, this old hacker is humbled to be allowed to play with all the cool kids... Thanks one and all for everything, and Stay in the 'Light

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  • Welcome to the SOA &amp; E2.0 Partner Community Forum

    - by Jürgen Kress
    With more than 200 registrations the SOA & E2.0 Partner Community Forum is a huge success!   Conference program Is available online: http://tinyurl.com/soaforumagenda Agenda Tuesday March 15th 2011 12:15 Welcome & Introduction – Hans Blaas & Jürgen Kress, Oracle 12:30 Oracle Middleware Strategy and Information on Application Grid and Exalogic - Andrew Sutherland, Oracle 13:15 Managing Online Customer, Partner and Employee Engagement Oracle E2.0 Solutions - Andrew Gilboy, Oracle 14:00 Coffee Break 14:30 Partner SOA/ BPM Reference Case – Leon Smiers, Capgemini 15:15 Partner WebCenter/ UCM Reference Case – Vikram Setia, Infomentum 16.00 Break 16.30 SOA and BPM 11gR1 PS3 Update – David Shaffer 17:00 Why specialization is important for Partners – Nick Kritikos, Hans Blaas & Jürgen Kress 17:45 Social Event   Wednesday March 16th 2011 09.00 Welcome & Introduction Day II 09.15 Breakout sessions Round 1 SOA Suite 11g PS3 & OSB Importance of ADF & Jdeveloper SOA Security IDM WebCenter PS3, Whats New E2.0 Sales Plays 10.30 Break 10.45 Breakout sessions Round 2 WebCenter PS3, Whats New Applications Management Enterprise Manager and Amberpoint ADF/WebCenter 11g integration with BPM Suite 11g Importance of ADF & Jdeveloper JCAPS & OC4J migration opportunities for service business 12.00 Lunch 13.00 Breakout sessions Round 3 BPM 11g, Whats New Universal Content Management! 11g SOA Security IDM E2.0 Surrounding Products: ATG, Documaker, Primavera Middleware Industry Value Propositions & Sales Plays 14.30 Break 14.45 Fusion Applications, Rajan Krishnan, Oracle 15.30 SOA & E2.0 Summary & Closing, Hans Blaas & Jürgen Kress, Oracle 15.45 Finish & Departure 16:00 Bus departure   Capgemini Nederland BV Papendorpseweg 100 3500 GN Utrecht The Netherlands Tel: +31 30 689 00 00 For a detailed routedescription by car or public transport please visit: http://www.nl.capgemini.com/pdf/Papendorp_UK.pdf Hotel In case you have not booked your hotel yet, please make your own hotel reservation. You can book your hotel room at the 'Hotel Vianen' at a special rate, by using the Oracle booking code: DDG VIA-GF41422. One night package € 110,- for a single room, including breakfast. Kindly secure your hotel room as soon as possible. The number of rooms is limited! Hotel Vianen Prins Bernhardstraat 75 4132 XE Vianen [email protected] The Netherlands [email protected] Arrival on 14th of March and staying at Hotel Vianen. On 15th of March we have arranged a transfer from Hotel Vianen to the Capgemini Offices. The bus is parked in front of the hotel and will leave at 10.15AM (UTC/GMT+1). Logistics Pass with barcode At your arrival you will receive a pass with a barcode. This pass will give you access to the conference building and the different floors within the building. Please make sure to hand in your pass at the registration desk at the end of the day. Arrival by plane Transfer from Schiphol Airport to Capgemini on 15th of March will be arranged by Oracle. A hostess will be welcoming you at the Meeting Point at Schiphol Airport (this is a red and white large cubicle situated next to Delifrance) The buses will depart from Schiphol Airport at 09.00AM, 09.45AM and 10.30AM (UTC/GMT+1).     For future SOA Partner Community Forums  become a member for registration please visit www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Partner Community Forum,Community,SOA Partner Community,Utrecht 03.2011,OPN,Oracle,Jürgen Kress

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  • Exceptional DBA 2011 Jeff Moden on why you should enter in 2012

    - by RedAndTheCommunity
    My "reign" as the Red Gate Exceptional DBA is almost over and I was asked to say a few words about this wonderful award. Having been one of those folks that shied away from entering the contest during the first 3 years of the award, I thought I'd spend the time encouraging DBAs of all types to enter. Winning this award has some obvious benefits. You win a trip to PASS including money towards your flight, paid hotel stay, and, of course, paid admission. You win a wonderful bundle of software from Red Gate to make your job as a DBA a whole lot easier. You also win some pretty incredible notoriety for your resume. After all, it's not everyone who wins a worldwide contest. To date, there are only 4 of us in the world who have won this award. You could be number 5! For me, all of that pales in comparison to what I found out during the entry process. I'm very confident in my skills, but I'm also humble. It was suggested to me that I enter the contest when it first started. I just couldn't bring myself to nominate myself. When the 2011 nomination period opened up, several people again suggested that I enter, so I swallowed hard and asked several co-workers to have a look at the online nomination form and, if they thought me worthy, to write a nomination for me. I won't bore you with the details, but what they wrote about me was one of the most incredible rewards that I could ever have hoped to receive. I had no idea of the impact that I'd made on my co-workers. Even if I hadn't made it to the top 5 for the award, I had already won something very near and dear that no one can ever top. "Even if I hadn't made it to the top 5 for the award, I had already won something very near and dear that no one can ever top." There's only one named winner and 4 "runners up" in this competition every year but don't let that discourage you. Enter this competition. Even if you work in the proverbial "Mom'n'Pop" shop, get your boss and the people you work with directly to nominate you. Even if you don't make it to the top 5, you might just find out that you're more of a winner than you think. If you're too proud to ask them, then take the time to nominate yourself instead of shying away like I did for the first 3 years. You work hard as a DBA and, as David Poole once said, if you're the first person that people ask for help rather than one of the last, then you're probably an Exceptional DBA. It's time to stand up and be counted! Win or lose, the entry process can be a huge reward in itself. It was for me. Thank you, Red Gate, for giving me such a wonderful opportunity. Thanks for listening folks and for all that you do as DBAs. As 'Red Green' says, "We're all in this together and I'm pullin' for ya". --Jeff Moden Red Gate Exceptional DBA 2011

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  • Oracle User Communities and Enterprise Manager

    - by Anand Akela
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Contributed by Joe Dimmer, Senior Business Development Manager, Oracle Enterprise Manager Heightened interest and adoption of Oracle Enterprise Manager has led to keen interest in “manageability” within the user group community.  In response, user groups are equipping their membership with the right tools for implementation and use manageability through education opportunities and Special Interest Groups.  Manageability is increasingly viewed not only as a means to enable the Oracle environment to become a competitive business advantage for organizations, but also as a means to advance the individual careers of those who embrace enterprise management.  Two Oracle user groups – the Independent Oracle User Group (IOUG) and the United Kingdom Oracle User Group (UKOUG) – each have Special Interest Groups where manageability is prominently featured.  There are also efforts underway to establish similarly charted SIGs that will be reported in future blogs.  The good news is, there’s a lot of news! First off, the IOUG will be hosting a Summer Series of live webcasts:  “Configuring and Managing a Private Cloud with Enterprise Manager 12c” by Kai Yu of Dell, Inc.              Wednesday, June 20th from Noon – 1 PM CDT , Click here for details & registration “What is User Experience Monitoring and What is Not? A case study of Oracle Global IT’s implementation of Enterprise Manager 12c and RUEI” by Eric Tran Le of Oracle            Wednesday, July 18th from Noon – 1 PM CDT , Click here for details & registration “Shed some light on the ‘bumps in the night’ with Enterprise Manager 12c” by David Start of Johnson Controls            Wednesday, August 22nd from Noon – 1 PM CDT, Click here for details & registration   In addition, the UKOUG Availability and Infrastructure Management (AIM) SIG is hosting its next meeting on Tuesday, July 3rd at the Met in Leeds where EM 12c Cloud Management will be presented.  Click here for details & registration.  In future posts from Joe, look for news related to the following: ·         IOUG Community Page and Newsletter devoted to manageability ·         Full day of manageability featured during Oracle OpenWorld 2012 “SIG Sunday” ·         Happenings from other regional User Groups that feature manageability Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Oracle anuncia la disponibilidad de Oracle Knowledge 8.5

    - by Noelia Gomez
    Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif";} El lanzamiento más completo de la gestión del conocimiento de Oracle ayuda a las organizaciones a ofrecer las respuestas correctas en el momento adecuado a los Agentes y Clientes Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif";} Continuando con su compromiso de ayudar a las organizaciones a ofrecer la mejor experiencia del cliente con la exploración de los datos empresariales, Oracle anunció Oracle Knowledge 8.5, el software líder en la industria del conocimiento que soporta la gestión web de autoservicio, servicio asistido por agente y comunidades de clientes. Oracle Knowledge 8.5 es la versión más completa desde la adquisición de InQuira en octubre de 2011. Se introduce importantes mejoras de productos, análisis de mejora y los avances en el rendimiento y la escalabilidad. Actualmente, las organizaciones entienden la necesidad imperiosa de ofrecer un servicio al cliente consistente y de alta calidad, a través de diferentes canales. Además, las organizaciones reconocen la necesidad de información que sirva para este proceso. Oracle Knowledge 8,5 proactivamente brinda conocimientos relevantes y contextuales en el punto de interacción con los agentes, con los trabajadores del conocimiento y con los clientes - ayudando a aumentar la lealtad del cliente y reducir costes. Al permitir búsquedas a través de una amplia variedad de fuentes, Oracle Knowledge 8,5 amplifica el acceso al conocimiento, una vez oculto en los sistemas múltiples, aplicaciones y bases de datos utilizadas para almacenar contenido empresarial. Nuevas capacidades: AnswerFlow : Oracle Knowledge 8.5 introduce AnswerFlow, una nueva aplicación para la resolución de problemas guiada, diseñado para mejorar la eficiencia, reducir los costes de servicio y proporcionar experiencias de servicio al cliente personalizado. Mejora la analítica del conocimiento: estandarizado en Oracle Business Intelligence Enterprise Edition, el líder en la industria de las soluciones de Business Intelligence, Oracle Knowledge 8.5 proporciona una funcionalidad analítica robusta que se puede adaptar para satisfacer las necesidades únicas de cada negocio. Soporte de idiomas mejorada: Con las capacidades mejoradas en varios idiomas disponibles en Oracle Knowledge 8.5, incluyendo soporte Natural Language Search con 16 Idiomas y búsqueda por palabra clave mejorado para la mayoría de las otras lenguas , las empresas pueden llegar rápidamente a nuevos clientes y, al mismo tiempo, reducir los costes de hacerlo. Mejora la funcionalidad iConnect:Oracle Knowledge 8.5 ofrece iConnect mejorada para una mayor facilidad de uso y rendimiento. Esta aplicación especializada en conocimiento ofrece de forma proactiva un conocimiento contextualizado directamente en las aplicaciones de CRM, permitiendo a los empleados reducir el esfuerzo para servir a los clientes. Estandarización de Plataforma y Tecnología: Oracle Knowledge 8.5 ha sido certificado en tecnologías Oracle, incluyendo Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine y Oracle Exalogic Elastic Cloud, reduciendo el coste y la complejidad para los clientes a administrar los activos de todas las plataformas."Hemos realizado importantes inversiones de desarrollo desde nuestra adquisición de InQuira, y ahora estamos muy orgullosos de anunciar la disponibilidad de estos esfuerzos con el lanzamiento de Oracle Knowledge 8.5, por lo que es más fácil para las organizaciones obtener una ventaja diferencial a un coste total de propiedad significativamente menor ". dijo David Vap,Vicepresident productos de Oracle. Puedes encontrar más información aquí: Oracle Knowledge 8.5 Oracle Customer Experience Oracle WebLogic Server Oracle Business Intelligence Enterprise Edition

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  • Challenges and Opportunities to Drive Change in the Healthcare System Explored at America’s Health Insurance Plans Exchange Conference and Institute 2013

    - by elaine blog
    The program theme at the June America’s Health Insurance Plans (AHIP) Exchange Conference and AHIP’s Institute 2013 was Transforming Our Health Care System: Navigating and Succeeding in the New Marketplace.  Topics included care delivery transformation, innovation for a new healthcare eco system, Health Insurance Exchanges, the nexus of consumerism, retail and healthcare, driving value through improved operations and leveraging technology, data and innovation to transform care. Oracle participated as a sponsor of both conferences, signaling the significant investment and activity Oracle continues to make in helping health plans, providers and government agencies become more efficient and more relevant in the healthcare market place. AHIP is a national trade association representing the health insurance industry. AHIP’s members provide health and supplemental benefits to more than 200 million Americans through employer-sponsored coverage, the individual insurance market and public programs such as Medicare and Medicaid.   AHIP advocates for public policies that expand access to affordable health care. Health plans are focusing on the Health Insurance Exchanges and the opportunities they offer to provide better access and higher quality healthcare.  With the opportunities come operational challenges to implementation and innovative technology solutions to consider.   At the Exchange Conference, Oracle hosted a breakfast symposium on “Strategies for Success:  Driving Business Transformation in the Growing Health Insurance Exchange Market”. With Health Insurance Exchanges as catalysts for change, attendees learned about how to achieve integration within an Exchange and deploy new business strategies to support health reform initiatives. Discussion covered steps and processes to successfully establish and implement enrollment systems, quote to card activities, program pricing, claims billing, automated claims processing and new customer service tools. Piyush Pushkar, COO of Benefitalign, an Oracle partner that provides solutions to adopt innovative business models for retail, HIX, consumer-centric health plan and benefits administration, spoke on the state of the Exchanges in the U.S. and the activities health plans are engaged in to support individuals entering the healthcare system, including sales automation, member enrollment automation/portals and integration strategies with the Exchanges. The Oracle and Benefitalign partnership allows seamless integration between a health plan enrollment solution with the HIX individual market and allows for the health plan to customize and characterize the offerings available to the HIX that may or may not be available through other channels.  This approach can benefit the health plan through separation of interests, but also because some state-run HIXs require such separation. Janice W. Young, Program Director, Payer IT Strategies, IDC Health Insights, reviewed a survey of health plans on their investment priorities for this last year as well as this year.  She also identified the 2013-2015 strategies of go/get to market with front end and compliance investments; leveraging existing business processes and internal technologies; and establishing best practices.  Of key interest to the audience was a reform era payer solutions platform overview mapping technologies to support the business operations. David Bonham of the Oracle Health Insurance organization moderated the panel and spoke on Oracle’s presence in healthcare and products for payers to help them drive efficiencies and gain a competitive advantage in an ever changing market. Oracle serves healthcare stakeholders with applications such as billing, rating and underwriting, analytics, CRM, enrollment, and products for processing of health insurance claims including pricing and benefits administration, as well as payment of providers through alternative, non-fee for service reimbursement methods. Oracle in Healthcare….Did you know? More than 80 healthcare payers run Oracle applications. More than 300 leading healthcare providers run Oracle applications. 10 out of the top 12 fortune Global 500 healthcare organizations run Oracle applications. For more information on Oracle solutions for healthcare payers, please visit oracle.com/insurance or these individual solution pages: Oracle Health Insurance Components Oracle Insurance Insbridge Rating and Underwriting Oracle Insurance Revenue Management and Billing Oracle Documaker Oracle Healthcare Oracle CRM Related Resources Webcast On Demand: Strategies for Success: Driving Business Transformation in the Growing Health Insurance Exchange Market Strategy Brief: Executing on the Individual Mandate: Opportunities and Challenges for Healthcare Payers White Paper: White paper: Navigating Alternative Provider Reimbursement Models of the Future Strategy Brief: Enterprise Rating Agility Improves Payer Response to Healthcare Reform Podcast: Technology Implications of Healthcare Reform Don’t forget to keep up with us year-round: Facebook: www.facebook.com/oracleinsurance Twitter: www.twitter.com/oracleinsurance YouTube: www.youtube.com/oracleinsurance

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  • Exceptional DBA 2011 Jeff Moden on why you should enter in 2012

    - by Red and the Community
    My "reign" as the Red Gate Exceptional DBA is almost over and I was asked to say a few words about this wonderful award. Having been one of those folks that shied away from entering the contest during the first 3 years of the award, I thought I’d spend the time encouraging DBAs of all types to enter. Winning this award has some obvious benefits. You win a trip to PASS including money towards your flight, paid hotel stay, and, of course, paid admission. You win a wonderful bundle of software from Red Gate to make your job as a DBA a whole lot easier. You also win some pretty incredible notoriety for your resume. After all, it’s not everyone who wins a worldwide contest. To date, there are only 4 of us in the world who have won this award. You could be number 5! For me, all of that pales in comparison to what I found out during the entry process. I’m very confident in my skills, but I’m also humble. It was suggested to me that I enter the contest when it first started. I just couldn’t bring myself to nominate myself. When the 2011 nomination period opened up, several people again suggested that I enter, so I swallowed hard and asked several co-workers to have a look at the online nomination form and, if they thought me worthy, to write a nomination for me. I won’t bore you with the details, but what they wrote about me was one of the most incredible rewards that I could ever have hoped to receive. I had no idea of the impact that I’d made on my co-workers. Even if I hadn’t made it to the top 5 for the award, I had already won something very near and dear that no one can ever top. “Even if I hadn’t made it to the top 5 for the award, I had already won something very near and dear that no one can ever top.” There’s only one named winner and 4 "runners up" in this competition every year but don’t let that discourage you. Enter this competition. Even if you work in the proverbial "Mom’n'Pop" shop, get your boss and the people you work with directly to nominate you. Even if you don’t make it to the top 5, you might just find out that you’re more of a winner than you think. If you’re too proud to ask them, then take the time to nominate yourself instead of shying away like I did for the first 3 years. You work hard as a DBA and, as David Poole once said, if you’re the first person that people ask for help rather than one of the last, then you’re probably an Exceptional DBA. It’s time to stand up and be counted! Win or lose, the entry process can be a huge reward in itself. It was for me. Thank you, Red Gate, for giving me such a wonderful opportunity. Thanks for listening folks and for all that you do as DBAs. As ‘Red Green’ says, "We’re all in this together and I’m pullin’ for ya". –Jeff Moden Red Gate Exceptional DBA 2011

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  • Exceptional DBA 2011 Jeff Moden on why you should enter in 2012

    - by RedAndTheCommunity
    My "reign" as the Red Gate Exceptional DBA is almost over and I was asked to say a few words about this wonderful award. Having been one of those folks that shied away from entering the contest during the first 3 years of the award, I thought I'd spend the time encouraging DBAs of all types to enter. Winning this award has some obvious benefits. You win a trip to PASS including money towards your flight, paid hotel stay, and, of course, paid admission. You win a wonderful bundle of software from Red Gate to make your job as a DBA a whole lot easier. You also win some pretty incredible notoriety for your resume. After all, it's not everyone who wins a worldwide contest. To date, there are only 4 of us in the world who have won this award. You could be number 5! For me, all of that pales in comparison to what I found out during the entry process. I'm very confident in my skills, but I'm also humble. It was suggested to me that I enter the contest when it first started. I just couldn't bring myself to nominate myself. When the 2011 nomination period opened up, several people again suggested that I enter, so I swallowed hard and asked several co-workers to have a look at the online nomination form and, if they thought me worthy, to write a nomination for me. I won't bore you with the details, but what they wrote about me was one of the most incredible rewards that I could ever have hoped to receive. I had no idea of the impact that I'd made on my co-workers. Even if I hadn't made it to the top 5 for the award, I had already won something very near and dear that no one can ever top. "Even if I hadn't made it to the top 5 for the award, I had already won something very near and dear that no one can ever top." There's only one named winner and 4 "runners up" in this competition every year but don't let that discourage you. Enter this competition. Even if you work in the proverbial "Mom'n'Pop" shop, get your boss and the people you work with directly to nominate you. Even if you don't make it to the top 5, you might just find out that you're more of a winner than you think. If you're too proud to ask them, then take the time to nominate yourself instead of shying away like I did for the first 3 years. You work hard as a DBA and, as David Poole once said, if you're the first person that people ask for help rather than one of the last, then you're probably an Exceptional DBA. It's time to stand up and be counted! Win or lose, the entry process can be a huge reward in itself. It was for me. Thank you, Red Gate, for giving me such a wonderful opportunity. Thanks for listening folks and for all that you do as DBAs. As 'Red Green' says, "We're all in this together and I'm pullin' for ya". --Jeff Moden Red Gate Exceptional DBA 2011

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  • Unclaimed user group prizes, Live meeting on Monday, Next weeks UG, SQLRelay and more prizes

    - by Testas
      Hi Everyone Firstly I want to let you know that I finally found the LINQ book prize winners and the list of people at the bottom of this email are owed a LINQ book. This will be given out at next week’s UG meeting Live meeting with Carolyn Chau, Program Manager at Microsoft on Monday! It is very rare that we get the opportunity to have a Live meeting with a Program Manager in Redmond. Carolyn Chau will be presenting PowerView next Monday at 8pm. Live meeting details can be found on http://sqlserverfaq.com/events/388/Live-Meeting-on-SQL-Server-2012-PowerView-with-Carolyn-Chau-Principal-Program-Manager-in-the-Reporting-Services-in-association-with-SQLPASS-SQLServerFAQ-and-SQLBits.aspx Next week’s UG!! We welcome Mark Broadbent to Manchester next week where he will be presenting his session on SQL Server 2012 on Windows Core. We also hand out the unclaimed prizes. Register at http://sqlserverfaq.com/events/369/Thursday-night-meeting-at-BSS-with-Chris-TestaONeill-and-Mark-Broadbent.aspx Chris Webb is in Manchester!!! Chris Webb will be speaking at the Manchester SQL Server UG on 4th July. He will also be running his Real World Cube Design and Performance Tuning with Analysis Services between the 3rd – 5th July. If you want to attend then you can sign up at the link below http://www.technitrain.com/coursedetail.php?c=13&trackingcode=FAQ SQLRelay and a Special Prize and Jamie Thomson comes to Manchester!!!! SQLRelay takes place in Manchester on the 22nd. We have a special guest, after years of asking Jamie Thomson is coming to Manchester. The SSIS Junkie will be gracing us with his presence with a talk on SSIS 2012. Also we have a prize. Know a friend or colleague who would benefit from SQLRelay? Get them to register at www.sqlserverfaq.com and then register for the event http://sqlserverfaq.com/events/373/ALL-DAY-TUESDAY-EVENT-12-hours-of-SQL-Server-2012-at-the-SQLRelay-meeting-at-the-COOP-Manchester.aspx Then send an email to [email protected] with the subject of SQLFriend with the name of your friend. If you are both at the SQLRelay event on the day and your names are pulled out of the hat you will win a PASS 2011 DVD and your friend will win the “Best of PASS DVD 2011” worth  $1000 courtesy of SQLPASS. The draw will take place between 4.30pm – 5pm on the day. SQLBits feedback!!!!! Attended SQLBits? We really need to know your opinion. Please fill out the survey for the days you attended If you attended any of the days at SQLBits please can you all fill out the following survey http://www.sqlbits.com/SQLBitsX If you attended the Thursday Training day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXThursday If you attended the Friday Deep Dives day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXFriday If you attended the Saturday Community day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXSaturday Thanks   Chris and Martin   LINQ BOOK winners Andrew Birds Chris Kennedy Dave Carpenter David Forrester Ian Ringrose James Cullen James Simpson Kevan Riley Kirsty Hunter Martin Bell Martin Croft Michael Docherty Naga Anand Ram Mangipudi Neal Atkinson Nick Colebourn Pavel Nefyodov Ralph Baines Rick Hibbert saad saleh Simon Enion Stan Venn Steve Powell Stuart Quinn

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  • St. Louis ALT.NET

    - by Brian Schroer
    I’m a huge fan of the St. Louis .NET User Group and a regular attendee of their meetings, but always wished there was a local group that discussed more advanced .NET topics. (That’s not a criticism of the group - I appreciate that they want to server developers with a broad range of skill levels). That’s why I was thrilled when Nicholas Cloud started a St. Louis ALT.NET group in 2010. Here’s the “about us” statement from the group’s web site: The ALT.NET community is a loosely coupled, highly cohesive group of like-minded individuals who believe that the best developers do not align themselves with platforms and languages, but with principles and ideas. In 2007, David Laribee created the term "ALT.NET" to explain this "alternative" view of the Microsoft development universe--a view that challenged the "Microsoft-only" approach to software development. He distilled his thoughts into four key developer characteristics which form the basis of the ALT.NET philosophy: You're the type of developer who uses what works while keeping an eye out for a better way. You reach outside the mainstream to adopt the best of any community: Open Source, Agile, Java, Ruby, etc. You're not content with the status quo. Things can always be better expressed, more elegant and simple, more mutable, higher quality, etc. You know tools are great, but they only take you so far. It's the principles and knowledge that really matter. The best tools are those that embed the knowledge and encourage the principles (e.g. Resharper.) The St. Louis ALT.NET meetup group is a place where .NET developers can learn, share, and critique approaches to software development on the .NET stack. We cater to the highest common denominator, not the lowest, and want to help all St. Louis .NET developers achieve a superior level of software craftsmanship. I don’t see a lot of ALT.NET talk in blogs these days. The movement was harmed early on by the negative attitudes of some of its early leaders, including jerk moves like the Entity Framework “vote of no confidence”, but I do see occasional mentions of local groups like the St. Louis one. I think ALT.NET has been successful at bringing some of its ideas into the .NET world, including heavily influencing ASP.NET MVC and raising the general level of software craftsmanship for developers working on the Microsoft stack. The ideas and ideals live on, they’re just not branded as “this is ALT.NET!” In the past 18 months, St. Louis ALT.NET meetups have discussed topics like: NHibernate F# and other functional languages AOP CoffeeScript “How Ruby Is Making Me a Stronger C# Developer” Using rake for builds CQRS .NET dynamic programming micro web frameworks – Nancy & Jessica Git ALT.NET doesn’t mean (to me, anyway) “alternatives to .NET”, but “alternatives for .NET”. We look at how things are done in Ruby and other languages/platforms, but always with the idea “What can I learn from this to take back to my “day job” with .NET?”. Meetings are held at 7PM on the fourth Wednesday of each month at the offices of Professional Employment Group. PEG is located at 999 Executive Parkway (Suite 100 – lower level) in Creve Coeur (South of Olive off of Mason Road - Here's a map). Food is not supplied (sorry if you’re a big fan of the Papa John’s Crust-Lovers’ Pizza that’s a staple of user group meetings), but attendees are encouraged to come early and bring/share beer, so that’s cool. Thanks to Nick for organizing, and to Professional Employment Group for lending their offices. Please visit the meetup site for more information.

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  • Templated Razor Delegates – Phil Haack

    - by nmarun
    This post is largely based off of Phil Haack’s article titled Templated Razor Delegates. I strongly recommend reading this article first. Here’s a sample code for the same, so you can have a look at. I also have a custom type being rendered as a table. 1: // my custom type 2: public class Device 3: { 4: public int Id { get; set; } 5: public string Name { get; set; } 6: public DateTime MfgDate { get; set; } 7: } Now I can write an extension method just for this type. 1: public static class RazorExtensions 2: { 3: public static HelperResult List(this IList<Models.Device> devices, Func<Models.Device, HelperResult> template) 4: { 5: return new HelperResult(writer => 6: { 7: foreach (var device in devices) 8: { 9: template(device).WriteTo(writer); 10: } 11: }); 12: } 13: // ... 14: } Modified my view to make it a strongly typed one and included html to render my custom type collection in a table. 1: @using TemplatedRazorDelegates 2: @model System.Collections.Generic.IList<TemplatedRazorDelegates.Models.Device> 3:  4: @{ 5: ViewBag.Title = "Home Page"; 6: } 7:  8: <h2>@ViewBag.Message</h2> 9:  10: @{ 11: var items = new[] { "one", "two", "three" }; 12: IList<int> ints = new List<int> { 1, 2, 3 }; 13: } 14:  15: <ul> 16: @items.List(@<li>@item</li>) 17: </ul> 18: <ul> 19: @ints.List(@<li>@item</li>) 20: </ul> 21:  22: <table> 23: <tr><th>Id</th><th>Name</th><th>Mfg Date</th></tr> 24: @Model.List(@<tr><td>@item.Id</td><td>@item.Name</td><td>@item.MfgDate.ToShortDateString()</td></tr>) 25: </table> We get intellisense as well! Just added some items in the action method of the controller: 1: public ActionResult Index() 2: { 3: ViewBag.Message = "Welcome to ASP.NET MVC!"; 4: IList<Device> devices = new List<Device> 5: { 6: new Device {Id = 1, Name = "abc", MfgDate = new DateTime(2001, 10, 19)}, 7: new Device {Id = 2, Name = "def", MfgDate = new DateTime(2011, 1, 1)}, 8: new Device {Id = 3, Name = "ghi", MfgDate = new DateTime(2003, 3, 15)}, 9: new Device {Id = 4, Name = "jkl", MfgDate = new DateTime(2007, 6, 6)} 10: }; 11: return View(devices); 12: } Running this I get the output as: Absolutely brilliant! Thanks to both Phil Haack and to David Fowler for bringing this out to us. Download the code for this from here. Verdict: RazorViewEngine.Points += 1;

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  • Today's Links (6/30/2011)

    - by Bob Rhubart
    James Gosling Says He Doesn't Care About Java But here's the rest of the story: "What I really care about is the Java Virtual Machine as a concept," says Gosling, "because that is the thing that ties it all together; it's the thing that makes Java the language possible; it's the thing that makes things work on all kinds of different platforms; and it makes all kinds of languages able to coexist." Virtual Developer Day: SOA Accelerate Your Development with Oracle SOA Suite. Learn how in this FREE on-line workshop with Hands-on labs July 12th 9 am to 1:30 PM PST" July 12th 9 am to 1:30 PM PST Podcast: Toronto Architect Day Panel Discussion Part 3 (of 4) is now available, in which the panel (including Oracle ACE Director Cary Millsap and InfoQ editor and co-founder Floyd Marinescu) discusses public vs private cloud as the best strategy for small businesses and start-ups. WebLogic Weekly for June 27th, 2011 | James Bayer Bayer shares the latest resources for those with WebLogic on the brain. Griffiths Waite at Oracle Open World | Mark Simpson Oracle ACE Director Mark Simpson share information on the presentations he's scheduled to give at Oracle OpenWorld San Francisco 2011. Kscope Solid Service Bus Implementations Peter Paul van de Beek's Kscope11 presentation "is aimed at supporting architects and especially developers to choose the right integration infrastructure for a job." Migration To Java EE 6 With Spring 3 - ...Could Become "Interesting" | Adam Bien "Put simply, big data implies datasets so large they can't normally be processed using a standard transactional database," says David Dorf. "The term 'noSQL' is often used in this context as well." Book Review: "Designing With the Mind In Mind" | Abhinav Agarwal According to Abhinav Agarwal, Jeff Johnson's new book is about "the theory of how the mind perceives information, of how humans understand what they read, and how our eyes are attuned to paying attention to not just what's happening in front of us but also at the periphery of our vision." BPM 11g Advanced Workshop | Martien van den Akker Martien van den Akker shares his thoughts on both the workshop he recently attended and on the Oracle BPM 11g product. Fusion Applications - What You Need To Know: Product Families | Floyd Teter "Fusion Applications are organized into seven groups of related products called Product Families," observes Oracle ACE Director Floyd Teter. "While the product features are organized according to the Business Process Model and can cross the boundaries of product families, the product family groupings are an easy way to wrap your mind around Fusion Apps." Grid Control: Refreshing Weblogic Domains | Dave Best Dave Best shares tips for avoiding problems when using grid control to centrally manage/monitor your environment. Webcast: Oracle to Announce Datanomic Integration Plans The combination of Datanomic technology and the previous acquisition of Silver Creek Systems will deliver a complete, integrated and best-of-breed solution for Data Quality. Learn about Oracle’s strategy and product plans and how the new products acquired from Datanomic will impact your organization. July 19, 2011, 8:00am PT / 11:00am ET. Speakers include Michael Weingartner (Vice President, Product Development, Oracle), Martin Boyd (Senior Director, Product Strategy, Oracle), and Dain Hansen (Director, Product Marketing, Fusion Middleware, Oracle).

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  • C#: A "Dumbed-Down" C++?

    - by James Michael Hare
    I was spending a lovely day this last weekend watching my sons play outside in one of the better weekends we've had here in Saint Louis for quite some time, and whilst watching them and making sure no limbs were broken or eyes poked out with sticks and other various potential injuries, I was perusing (in the correct sense of the word) this month's MSDN magazine to get a sense of the latest VS2010 features in both IDE and in languages. When I got to the back pages, I saw a wonderful article by David S. Platt entitled, "In Praise of Dumbing Down"  (msdn.microsoft.com/en-us/magazine/ee336129.aspx).  The title captivated me and I read it and found myself agreeing with it completely especially as it related to my first post on divorcing C++ as my favorite language. Unfortunately, as Mr. Platt mentions, the term dumbing-down has negative connotations, but is really and truly a good thing.  You are, in essence, taking something that is extremely complex and reducing it to something that is much easier to use and far less error prone.  Adding safeties to power tools and anti-kick mechanisms to chainsaws are in some sense "dumbing them down" to the common user -- but that also makes them safer and more accessible for the common user.  This was exactly my point with C++ and C#.  I did not mean to infer that C++ was not a useful or good language, but that in a very high percentage of cases, is too complex and error prone for the job at hand. Choosing the correct programming language for a job is a lot like choosing any other tool for a task.  For example: if I want to dig a French drain in my lawn, I can attempt to use a huge tractor-like backhoe and the job would be done far quicker than if I would dig it by hand.  I can't deny that the backhoe has the raw power and speed to perform.  But you also cannot deny that my chances of injury or chances of severing utility lines or other resources climb at an exponential rate inverse to the amount of training I may have on that machinery. Is C++ a powerful tool?  Oh yes, and it's great for those tasks where speed and performance are paramount.  But for most of us, it's the wrong tool.  And keep in mind, I say this even though I have 17 years of experience in using it and feel myself highly adept in utilizing its features both in the standard libraries, the STL, and in supplemental libraries such as BOOST.  Which, although greatly help with adding powerful features quickly, do very little to curb the relative dangers of the language. So, you may say, the fault is in the developer, that if the developer had some higher skills or if we only hired C++ experts this would not be an issue.  Now, I will concede there is some truth to this.  Obviously, the higher skilled C++ developers you hire the better the chance they will produce highly performant and error-free code.  However, what good is that to the average developer who cannot afford a full stable of C++ experts? That's my point with C#:  It's like a kinder, gentler C++.  It gives you nearly the same speed, and in many ways even more power than C++, and it gives you a much softer cushion for novices to fall against if they code less-than-optimally.  A bug is a bug, of course, in any language, but C# does a good job of hiding and taking on the task of handling almost all of the resource issues that make C++ so tricky.  For my money, C# is much more maintainable, more feature-rich, second only slightly in performance, faster to market, and -- last but not least -- safer and easier to use.  That's why, where I work, I much prefer to see the developers moving to C#.  The quantity of bugs is much lower, and we don't need to hire "experts" to achieve the same results since the language itself handles those resource pitfalls so prevalent in poorly written C++ code.  C++ will still have its place in the world, and I'm sure I'll still use it now and again where it is truly the correct tool for the job, but for nearly every other project C# is a wonderfully "dumbed-down" version of C++ -- in the very best sense -- and to me, that's the smart choice.

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  • Live vom Oracle Partner Day 2012 in Frankfurt

    - by A&C Redaktion
    Frankfurt a. M. gegen 11:30 UhrCharmante Idee, mit einem Welcome-Lunch in den Oracle Partner Day 2012 zu starten. So kann man bei einem Snack auch gleich die beeindruckende Atmosphäre der Commerzbank Arena auf sich wirken lassen und ist, ehe man sich versieht, mit dem nebenstehenden Geschäftsführer, einer Managerin und zwei Vertriebsmitarbeitern in ein Gespräch über die jeweils letzten Stadionbesuche verwickelt. Überall fröhliches Wiedersehen, viele haben sich das letzte Mal vor genau einem Jahr getroffen, im Radisson Blu, beim OPN Day Satellite. So, die Masse setzt sich in Bewegung – auf geht’s zur Eröffnung: Silvia Kaske fängt an! 13:45 Uhr Die Keynotes waren mal wieder ein thematischer Rundumschlag – und ein kleines Who-is-Who im Oracle Universum zugleich: Silvia Kaske, Senior Director Channel A&C eröffnete den Partner Day, danach stellte David Callaghan (Senior Vice President UK, Ireland, Israel) die EMEA-Strategien für das FY13 vor und Jürgen Kunz (SVP Technology Northern Europe & Country Leader Germany) sprach über die Geschäftsmöglichkeiten mit Partnern. Christian Werner gab in seiner neuen Funktion als Senior Director Alliances & Channels Germany einen Überblick über die neue Struktur des Oracle Channels und stellte das deutsche Team vor. Zum Abschluss folgte mit Prof. Hermann Maurer ein Gastredner von der Academia Europaea, einer prominent besetzten akademischen Gesellschaft, die sich dem besseren Verständnis der Wissenschaft in der Öffentlichkeit verschrieben hat. Er wagte einen Blick in die Zukunft der IT: „Das Beste kommt erst noch“. Wie immer, in einem so komprimierten Programm, bleibt noch die eine oder andere Frage – aber jetzt ist ja Zeit, bei Coffee & Networking noch mal nachzufragen. Kurz nach 14 Uhr Viele haben inzwischen auch das erste Obergeschoss erkundet. In der Partner Service Zone ist das Angebot breit gefächert: Von Oracle Financing über das License Management bis hin zu OPN Specialized dreht sich hier alles um konkrete Angebote für Partner. Nach einem kurzen Abstecher in die ISV-Lounge, geht es weiter zur Expert Zone: Oracle Database, Oracle Options, Fusion Middleware, Applications und Oracle Hardware heißen hier die Themen und an den Infoständen wird bereits lautstark gefachsimpelt. Zurück im Erdgeschoss sieht man noch diverse Partner, Oracle Executives und andere Teilnehmer durcheinander wuseln, um ihre Breakout Session zu finden. Andere blättern im druckfrischen A&C Kursbuch. In den nächsten zwei Stunden stehen Business Opportunities im Fokus – aufgeteilt nach Hardware, Technology oder Sales Partnern – dazu noch die Angebote der VADs, die A&C Partner Sessions und das 1:1 Speed Dating. Einige Partner nutzen parallel die angebotenen Implementation Tests, um direkt vor Ort die Zertifizierung zu erhalten. Das doppelte Angebot der Breakouts ermöglicht den Teilnehmern, an möglichst vielen Sessions nacheinander teilzunehmen. Kein Thema soll zu kurz kommen! Ein AusblickWas erwartet uns noch, im Laufe des Nachmittags? Sehr informativ wird sicherlich das Leader Panel, in dem die teilnehmenden Partner Fragen an Oracle Executives stellen können. Wenn dann die ersten Teilnehmer unruhig werden, hat das nichts mit den Themen zu tun. Nein, es steht vielmehr noch ein spannender Höhepunkt bevor: die Partner Award Ceremony (über die wir später ausführlich berichten werden). Nach einer hoffentlich gelungenen Veranstaltung stellt sich zum Schluss nur noch die Frage, was sich genau hinter der „Red Stack Arena Sports Challenge“ verbirgt. Brauchen wir Turnschuhe?

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  • 13 Things From the Oracle Social Summit You Should Know

    - by Mike Stiles
    Oracle held its first annual Oracle Social Summit, “The School for the Socially Gifted,” this past week in Las Vegas.  If anyone came to the event uncertain as to why Oracle has such an interest in social, and what its plans for social are, they left with an entirely new vision of where social is headed, and why.For those unable to attend, I was able to keep my MacBook charged just long enough to capture some of the more pertinent takeaways.1. The social enterprise is inevitable.  Social technology is disrupting the hierarchies of big companies.  It’s a revolution in corporate structures, just as it has been in various governments.  It’s not crazy to ask yourself if your CEO is the next Mubarak.  (David Kilpatrick Author of “The Facebook Effect” and founder of the Techonomy Conference) 2. The social enterprise represents collaboration on steroids.  It’s tapping into the power of your people, as opposed to keeping them “in their place.”  3. 1 in every 7 humans on earth is an active Facebook user.  75% have posted a negative comment after a poor customer experience.  The average user will inform 53 people of a bad experience.4. Checking social media is the 2nd biggest use of phones now.  Reading posts from brands is 4th.5. 70% of marketers have little or no understanding of the social conversations happening around their brand.6. Advertising, when done well, is content we care about, preferably informed by those we trust.7. Acquiring low-quality fans through gimmicks, or focusing purely on fan acquisition is a mistake.  And relying purely on organic distribution is a mistake.  (John Yi, Head of Marketing Partnerships – Facebook)8. Using all this newfound data and insight serves to positively affect the customer experience.  It allows organizations to now leverage the investments they’ve made in social up to now.9. Social is not a marketing utopia where everything is free.  It’s pay to play.  The paid component is about driving attention.  10. We are only in the infancy of ad-targeting opportunities in social.  There’s an evolution underway from interest-based targeting to action-based targeting.11. There’s actually very little overlap of the people following you on different social platforms.  Don’t assume it’s the same audience on each.12. People who can create content and who also have an understanding of what drives that content are growing increasingly valuable.13. Oracle Social’s future is enterprise SRM, integrated across marketing, selling, service, HR and every other corner of the organization.And in case you thought those were the only gems to come out of the summit, you may want to keep an eye out for Tuesday’s Social Spotlight, ever so aptly titled “13 More Things from the Oracle Social Summit You Should Know.”

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  • ArchBeat Link-o-Rama Top 10 for September 9-15, 2012

    - by Bob Rhubart
    The Top 10 most-viewed items shared on the OTN ArchBeat Facebook page for the week of September 9-15, 2017. 15 Lessons from 15 Years as a Software Architect | Ingo Rammer In this presentation from the GOTO Conference in Copenhagen, Ingo Rammer shares 15 tips regarding people, complexity and technology that he learned doing software architecture for 15 years. Attend OTN Architect Day – by Architects, for Architects – October 25 You won't need 3D glasses to take in these live presentations (8 sessions, two tracks) on Cloud computing, SOA, and engineered systems. And the ticket price is: Zero. Nothing. Absolutely free. Register now for Oracle Technology Network Architect Day in Los Angeles. Thursday October 25, 2012, 8:00 a.m. – 5:00 p.m. Sofitel Los Angeles , 8555 Beverly Boulevard , Los Angeles, CA 90048. Cloud API and service designers, stop thinking small | Cloud Computing - InfoWorld "The focus must shift away from fine-grained APIs that provide some type of primitive service, such as pushing data to a block of storage or perhaps making a request to a cloud-rooted database," says InfoWorld's David Linthicum. "To go beyond primitives, you must understand how these services should be used in a much larger architectural context. In other words, you need to understand how businesses will employ these services to form real workplace solutions—inside and outside the enterprise." Adding a runtime picker to a taskflow parameter in WebCenter | Yannick Ongena Oracle ACE Yannick Ongena shows how to create an Oracle WebCenter popup to allow users to "select items or do more complex things." Oracle IAM 11g R2 docs are now available "One of the great things about the new doc set is the inclusion of ePub files," says Fusion Middleware A-Team blogger Chris Johnson. "This means that if you have an iPad you can load up the doc library onto that and read the docs on the couch." Setting up a local Yum Server using the Exalogic ZFS Storage Appliance | Donald A concise technical post from the man named Donald. What's New in Oracle VM VirtualBox 4.2? | The Fat Bloke Sings "One of the trends we've seen is that as the average host platform becomes more powerful, our users are consistently running more and more vm's," says The Fat Bloke. "Some of our users have large libraries of vm's of various vintages, whilst others have groups of vm's that are run together as an assembly of the various tiers in a multi-tiered software solution, for example, a database tier, middleware tier, and front-ends." The new VirtualBox release, a year in the making, addresses the needs of these users, he explains. Configuring Oracle Business Intelligence 11g MDS XML Source Control Management with Git Version Control | Christian Screen Oracle ACE Christian Screen developed this tutorial for those interested in learning how to configure the Oracle Business Intelligence 11g (11.1.1.6) metadata repository for development using the new MDS XML source control management functionality. Identity and Access Management at Oracle Open World 2012 | Brian Eidelman Fusion Middleware A-Team blogger Brian Eideleman highlights three Oracle Openworld sessions that will put Identity and Access Management in the spotlight, and shares a link to the "Focus On: Identity Management" document, a comprehensive listing of Openworld activities also dealing with IM. Starting and stopping WebLogic automatically using Upstart | Chris Johnson "In Ubuntu, RedHat and Oracle Linux there's a new flavor of init called Upstart that all the kids are using," says Oracle Fusion Middleware A-Team member Chris Johnson. "It's the new hotness when it comes to making programs into daemons and wiring them to start and stop at appropriate times." Thought for the Day "The purpose of software engineering is to control complexity, not to create it." — Pamela Zave Source: SoftwareQuotes.com

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  • 2D Tile Based Collision Detection

    - by MrPlosion1243
    There are a lot of topics about this and it seems each one addresses a different problem, this topic does the same. I was looking into tile collision detection and found this where David Gouveia explains a great way to get around the person's problem by separating the two axis. So I implemented the solution and it all worked perfectly from all the testes I through at it. Then I implemented more advanced platforming physics and the collision detection broke down. Unfortunately I have not been able to get it to work again which is where you guys come in :)! I will present the code first: public void Update(GameTime gameTime) { if(Input.GetKeyDown(Keys.A)) { velocity.X -= moveAcceleration; } else if(Input.GetKeyDown(Keys.D)) { velocity.X += moveAcceleration; } if(Input.GetKeyDown(Keys.Space)) { if((onGround && isPressable) || (!onGround && airTime <= maxAirTime && isPressable)) { onGround = false; airTime += (float)gameTime.ElapsedGameTime.TotalSeconds; velocity.Y = initialJumpVelocity * (1.0f - (float)Math.Pow(airTime / maxAirTime, Math.PI)); } } else if(Input.GetKeyReleased(Keys.Space)) { isPressable = false; } if(onGround) { velocity.X *= groundDrag; velocity.Y = 0.0f; } else { velocity.X *= airDrag; velocity.Y += gravityAcceleration; } velocity.Y = MathHelper.Clamp(velocity.Y, -maxFallSpeed, maxFallSpeed); velocity.X = MathHelper.Clamp(velocity.X, -maxMoveSpeed, maxMoveSpeed); position += velocity * (float)gameTime.ElapsedGameTime.TotalSeconds; position = new Vector2((float)Math.Round(position.X), (float)Math.Round(position.Y)); if(Math.Round(velocity.X) != 0.0f) { HandleCollisions2(Direction.Horizontal); } if(Math.Round(velocity.Y) != 0.0f) { HandleCollisions2(Direction.Vertical); } } private void HandleCollisions2(Direction direction) { int topTile = (int)Math.Floor((float)Bounds.Top / Tile.PixelTileSize); int bottomTile = (int)Math.Ceiling((float)Bounds.Bottom / Tile.PixelTileSize) - 1; int leftTile = (int)Math.Floor((float)Bounds.Left / Tile.PixelTileSize); int rightTile = (int)Math.Ceiling((float)Bounds.Right / Tile.PixelTileSize) - 1; for(int x = leftTile; x <= rightTile; x++) { for(int y = topTile; y <= bottomTile; y++) { Rectangle tileBounds = new Rectangle(x * Tile.PixelTileSize, y * Tile.PixelTileSize, Tile.PixelTileSize, Tile.PixelTileSize); Vector2 depth; if(Tile.IsSolid(x, y) && Intersects(tileBounds, direction, out depth)) { if(direction == Direction.Horizontal) { position.X += depth.X; } else { onGround = true; isPressable = true; airTime = 0.0f; position.Y += depth.Y; } } } } } From the code you can see when velocity.X is not equal to zero the HandleCollisions() Method is called along the horizontal axis and likewise for the vertical axis. When velocity.X is not equal to zero and velocity.Y is equal to zero it works fine. When velocity.Y is not equal to zero and velocity.X is equal to zero everything also works fine. However when both axis are not equal to zero that's when it doesn't work and I don't know why. I basically teleport to the left side of a tile when both axis are not equal to zero and there is a air block next to me. Hopefully someone can see the problem with this because I sure don't as far as I'm aware nothing has even changed from what I'm doing to what the linked post's solution is doing. Thanks.

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  • Clever memory usage through the years

    - by Ben Emmett
    A friend and I were recently talking about the really clever tricks people have used to get the most out of memory. I thought I’d share my favorites, and would love to hear yours too! Interleaving on drum memory Back in the ye olde days before I’d been born (we’re talking the 50s / 60s here), working memory commonly took the form of rotating magnetic drums. These would spin at a constant speed, and a fixed head would read from memory when the correct part of the drum passed it by, a bit like a primitive platter disk. Because each revolution took a few milliseconds, programmers took to manually arranging information non-sequentially on the drum, timing when an instruction or memory address would need to be accessed, then spacing information accordingly around the edge of the drum, thus reducing the access delay. Similar techniques were still used on hard disks and floppy disks into the 90s, but have become irrelevant with modern disk technologies. The Hashlife algorithm Conway’s Game of Life has attracted numerous implementations over the years, but Bill Gosper’s Hashlife algorithm is particularly impressive. Taking advantage of the repetitive nature of many cellular automata, it uses a quadtree structure to store the hashes of pieces of the overall grid. Over time there are fewer and fewer new structures which need to be evaluated, so it starts to run faster with larger grids, drastically outperforming other algorithms both in terms of speed and the size of grid which can be simulated. The actual amount of memory used is huge, but it’s used in a clever way, so makes the list . Elite’s procedural generation Ok, so this isn’t exactly a memory optimization – more a storage optimization – but it gets an honorable mention anyway. When writing Elite, David Braben and Ian Bell wanted to build a rich world which gamers could explore, but their 22K memory was something of a limitation (for comparison that’s about the size of my avatar picture at the top of this page). They procedurally generated all the characteristics of the 2048 planets in their virtual universe, including the names, which were stitched together using a lookup table of parts of names. In fact the original plans were for 2^52 planets, but it was decided that that was probably too many. Oh, and they did that all in assembly language. Other games of the time used similar techniques too – The Sentinel’s landscape generation algorithm being another example. Modern Garbage Collectors Garbage collection in managed languages like Java and .NET ensures that most of the time, developers stop needing to care about how they use and clean up memory as the garbage collector handles it automatically. Achieving this without killing performance is a near-miraculous feet of software engineering. Much like when learning chemistry, you find that every time you think you understand how the garbage collector works, it turns out to be a mere simplification; that there are yet more complexities and heuristics to help it run efficiently. Of course introducing memory problems is still possible (and there are tools like our memory profiler to help if that happens to you) but they’re much, much rarer. A cautionary note In the examples above, there were good and well understood reasons for the optimizations, but cunningly optimized code has usually had to trade away readability and maintainability to achieve its gains. Trying to optimize memory usage without being pretty confident that there’s actually a problem is doing it wrong. So what have I missed? Tell me about the ingenious (or stupid) tricks you’ve seen people use. Ben

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  • JFall 2012

    - by Geertjan
    JFall 2012 was over far too soon! Seven tracks going on simultaneously in a great location, with many artifacts reminding me of JavaOne, and nice snacks and drinks afterwards. The day started, as such things always do, with a keynote. Thanks to @royvanrijn for the photo below, I didn't take any myself and without a picture this report might have been too dry: What you see above is Steve Chin riding into the keynote hall on his NightHacking bike. The keynote was interesting, I can't be too complimentary about it, since I was part of it myself. Bert Ertman introduced the day and then Steve Chin took over, together with Sharat Chander, Tom Eugelink, Timon Veenstra, and myself. We had a strict choreography for the keynote, one that would ensure a lot of variation and some unexpected surprises, such as Steve being thrown off the stage a few times by Bert because of mentioning JavaOne too many times, rather than the clearly much cooler JFall. Steve talked about JavaOne and the direction Java is headed in, Sharat talked about JavaME and embedded devices, Steve and Tom did a demo involving JavaFX, I did a Project Easel demo, and Timon from Ordina talked about his Duke's Choice Award winning AgroSense project. I think the Project Easel demo (which I repeated later in a screencast for Parleys arranged by Eugene Boogaart) came across well and several people I spoke to especially like the roundtrip/bi-directional work that can be done, from browser to IDE and back again, very simply and intuitively. (In a long conversation on the drive back home afterwards, the scenario of a designer laying out the UI in HTML and then handing the HTML to a developer for back-end work, a developer who would then find it convenient to open the HTML in a browser and quickly navigate from the browser to the resources within the IDE, was discussed and considered to be extremely interesting and worth considering adopting NetBeans for, for no other reason than that.) Later I attended a session by David Delabassee on Java EE 7, Hans Dockter on Gradle, and Sander Mak on cross-build injection attacks. I was sorry to have missed Martijn Verburg's session, which sounded like it was really fantastic, among others, such as Gerrit Grunwald. I did a session too, entitled "Unlocking the Java EE 6 Platform", which was very well attended, pretty much a full room, and the demo went very smoothly. I talked to many people, e.g., a long time with Hans Dockter about how cool Gradle is and how great the Gradle/NetBeans plugin is turning out to be. I also had a long conversation (and did a demo) with Chris Chedgey, from Structure101, after his session, which was incredibly well attended; very interesting how popular modularity is. I met several people for the first time, as well as some colleagues from past places I've worked at. All in all, it was a great conference, unfortunately too short, which was very well attended (clearly over 1000) people, with several international speakers, as well as international attendees such as Mattias Karlsson, Sweden JUG leader. And, unsurprisingly, I came across NetBeans Platform applications again, none of which I had ever heard of before. In each case, "our fat client application" was mentioned in passing, never as a main application, and never in a context where there are plans for the application to be migrated to the web or mobile, simply because doing so makes no business sense at all. Great times at JFall, looking forward to meeting with some of the people I met again soon.

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  • Are Chief Digital Officers the Result of CMO/CIO Refusal to Change?

    - by Mike Stiles
    Apparently CDO no longer just stands for “Collateralized Debt Obligations.”  It stands for Chief Digital Officer. And they’re the ones who are supposed to answer the bat signal CEO’s are throwing into the sky, swoop in and POW! drive the transition of the enterprise to integrated digital systems. So imagine being a CMO or a CIO at such an enterprise and realizing it’s been determined that you are not the answer that’s needed. In fact, IntelligentHQ author Ashley Friedlein points out the very rise of the CDO is an admission of C-Suite failure to become savvy enough, quickly enough in modern technology. Is that fair? Despite the repeated drumbeat that CMO’s and CIO’s must enter a new era of cooperation and collaboration to enact the social-enabled enterprise, the verdict seems to be that if it’s happening at all, it’s not happening fast enough. Therefore, someone else is needed with the authority to make things happen. So who is this relatively new beast? Gartner VP David Willis says, “The Chief Digital Officer plays in the place where the enterprise meets the customer, where the revenue is generated, and the mission accomplished.” In other words, where the rubber meets the road. They aren’t just another “C” heading up a unit. They’re the CEO’s personal SWAT team, able to call the shots necessary across all units to affect what has become job one…customer experience. And what are the CMO’s and CIO’s doing while this is going on? Playing corporate games. Accenture reports 38% of CMOs say IT deliberately keeps them out of the loop, with 35% saying marketing’s needs aren’t a very high priority. 31% of CIOs say marketers don’t understand tech and regularly go around them for solutions. Fun! Meanwhile the CEO feels the need to bring in a parental figure to pull it all together. Gartner thinks 25% of all orgs will have a CDO by 2015 as CMO’s and particularly CIO’s (Peter Hinssen points out many CDO’s are coming “from anywhere but IT”) let the opportunity to be the agent of change their company needs slip away. Perhaps most interestingly, these CDO’s seem to be entering the picture already on the fast track. One consultancy counted 7 instances of a CDO moving into the CEO role, which, as this Wired article points out, is pretty astounding since nobody ever heard of the job a few years ago. And vendors are quickly figuring out that this is the person they need to be talking to inside the brand. The position isn’t without its critics. Forrester’s Martin Gill says the reaction from executives at some traditional companies to someone being brought in to be in charge of digital might be to wash their own hands of responsibility for all things digital – a risky maneuver given the pervasiveness of digital in business. They might not even be called Chief Digital Officers. They might be the Chief Customer Officer, Chief Experience Officer, etc. You can call them Twinkletoes if you want to, but essentially anyone who has the mandate direct from the CEO to enact modern technology changes not currently being championed by the CMO or CIO can be regarded as “boss.” @mikestiles @oraclesocialPhoto: freedigitalphotos.net

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  • Azure Web Sites FTP credentials

    - by Bertrand Le Roy
    A quick tip for all you new enthusiastic users of the amazing new Azure. I struggled for a few minutes finding this, so I thought I’d share. The Azure dashboard doesn’t seem to give easy access to your FTP credentials, and they are not the login and password you use everywhere else. What Azure does give you though is a Publish Profile that you can download: This is a plain XML file that should look something like this: <publishData> <publishProfile profileName="nameofyoursite - Web Deploy" publishMethod="MSDeploy" publishUrl="waws-prod-blu-001.publish.azurewebsites.windows.net:443" msdeploySite="nameofyoursite" userName="$NameOfYourSite" userPWD="sOmeCrYPTicL00kIngStr1nG" destinationAppUrl="http://nameofyoursite.azurewebsites.net" SQLServerDBConnectionString="" mySQLDBConnectionString="" hostingProviderForumLink="" controlPanelLink="http://windows.azure.com"> <databases/> </publishProfile> <publishProfile profileName="nameofyoursite - FTP" publishMethod="FTP" publishUrl="ftp://waws-prod-blu-001.ftp.azurewebsites.windows.net/site/wwwroot" ftpPassiveMode="True" userName="nameofyoursite\$nameofyoursite" userPWD="sOmeCrYPTicL00kIngStr1nG" destinationAppUrl="http://nameofyoursite.azurewebsites.net" SQLServerDBConnectionString="" mySQLDBConnectionString="" hostingProviderForumLink="" controlPanelLink="http://windows.azure.com"> <databases/> </publishProfile> </publishData> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } I’ve highlighted the FTP server name, user name and password. This is what you need to use in Filezilla or whatever you use to access your site remotely. Notice how the password looks encrypted. Well, it’s not really encrypted in fact. This is your password in clear text. It’s just crypto-random gibberish, which is the best kind of password. UPDATE: About 2 minutes after I posted that, David Ebbo mentioned to me on Twitter that if you've configured publishing credentials (for Git typically) those will work too. Don't forget to include the full user name though, which should be of the form nameofthesite\username. The password is the one you defined. That’s it. Enjoy.

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  • Internet of Things Becoming Reality

    - by kristin.jellison
    The Internet of Things is not just on the radar—it’s becoming a reality. A globally connected continuum of devices and objects will unleash untold possibilities for businesses and the people they touch. But the “things” are only a small part of a much larger, integrated architecture. A great example of this comes from the healthcare industry. Imagine an expectant mother who needs to watch her blood pressure. She lives in a mountain village 100 miles away from medical attention. Luckily, she can use a small “wearable” device to monitor her status and wirelessly transmit the information to a healthcare hub in her village. Now, say the healthcare hub identifies that the expectant mother’s blood pressure is dangerously high. It sends a real-time alert to the patient’s wearable device, advising her to contact her doctor. It also pushes an alert with the patient’s historical data to the doctor’s tablet PC. He inserts a smart security card into the tablet to verify his identity. This ensures that only the right people have access to the patient’s data. Then, comparing the new data with the patient’s medical history, the doctor decides she needs urgent medical attention. GPS tracking devices on ambulances in the field identify and dispatch the closest one available. An alert also goes to the closest hospital with the necessary facilities. It sends real-time information on her condition directly from the ambulance. So when she arrives, they already have a treatment plan in place to ensure she gets the right care. The Internet of Things makes a huge difference for the patient. She receives personalized and responsive healthcare. But this technology also helps the businesses involved. The healthcare provider achieves a competitive advantage in its services. The hospital benefits from cost savings through more accurate treatment and better application of services. All of this, in turn, translates into savings on insurance claims. This is an ideal scenario for the Internet of Things—when all the devices integrate easily and when the relevant organizations have all the right systems in place. But in reality, that can be difficult to achieve. Core design principles are required to make the whole system work. Open standards allow these systems to talk to each other. Integrated security protects personal, financial, commercial and regulatory information. A reliable and highly available systems infrastructure is necessary to keep these systems running 24/7. If this system were just made up of separate components, it would be prohibitively complex and expensive for almost any organization. The solution is integration, and Oracle is leading the way. We’re developing converged solutions, not just from device to datacenter, but across devices, utilizing the Java platform, and through data acquisition and management, integration, analytics, security and decision-making. The Internet of Things (IoT) requires the predictable action and interaction of a potentially endless number of components. It’s in that convergence that the true value of the Internet of Things emerges. Partners who take the comprehensive view and choose to engage with the Internet of Things as a fully integrated platform stand to gain the most from the Internet of Things’ many opportunities. To discover what else Oracle is doing to connect the world, read about Oracle’s Internet of Things Platform. Learn how you can get involved as a partner by checking out the Oracle Java Knowledge Zone. Best regards, David Hicks

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  • Cloud Fact for Business Managers #3: Where You Data Is, and Who Has Access to It Might Surprise You

    - by yaldahhakim
    Written by: David Krauss While data security and operational risk conversations usually happen around the desk of a CCO/CSO (chief compliance and/or security officer), or perhaps the CFO, since business managers are now selecting cloud providers, they need to be able to at least ask some high-level questions on the topic of risk and compliance.  While the report found that 76% of adopters were motivated to adopt cloud apps because of quick access to software, most of these managers found that after they made a purchase decision their access to exciting new capabilities in the cloud could be hindered due to performance and scalability constraints put forth  by their cloud provider.  If you are going to let your business consume their mission critical business applications as a service, then it’s important to understand who is providing those cloud services and what kind of performance you are going to get.  Different types of departments, companies and industries will all have unique requirements so it’s key to take this also into consideration.   Nothing puts a CEO in a bad mood like a public data breach or finding out the company lost money when customers couldn’t buy a product or service because your cloud service provider had a problem.  With 42% of business managers having seen a data security breach in their department associated directly with the use of cloud applications, this is happening more than you think.   We’ve talked about the importance of being able to avoid information silos through a unified cloud approach and platform.  This is also important when keeping your data safe and secure, and a key conversation to have with your cloud provider.  Your customers want to know that their information is protected when they do business with you, just like you want your own company information protected.   This is really hard to do when each line of business is running different cloud application services managed by different cloud providers, all with different processes and controls.   It only adds to the complexity, and the more complex, the more risky and the chance that something will go wrong. What about compliance? Depending on the cloud provider, it can be difficult at best to understand who has access to your data, and were your data is actually stored.  Add to this multiple cloud providers spanning multiple departments and it becomes very problematic when trying to comply with certain industry and country data security regulations.  With 73% of business managers complaining that having cloud data handled externally by one or more cloud vendors makes it hard for their department to be compliant, this is a big time suck for executives and it puts the organization at risk. Is There A Complete, Integrated, Modern Cloud Out there for Business Executives?If you are a business manager looking to drive faster innovation for your business and want a cloud application that your CIO would approve of, I would encourage you take a look at Oracle Cloud.  It’s everything you want from a SaaS based application, but without compromising on functionality and other modern capabilities like embedded business intelligence, social relationship management (for your entire business), and advanced mobile.  And because Oracle Cloud is built and managed by Oracle, you can be confident that your cloud application services are enterprise-grade.  Over 25 Million users and 10 thousands companies around the globe rely on Oracle Cloud application services everyday – maybe your business should too.  For more information, visit cloud.oracle.com. Additional Resources •    Try it: cloud.oracle.com•    Learn more: http://www.oracle.com/us/corporate/features/complete-cloud/index.html•    Research Report: Cloud for Business Managers: The Good, the Bad, and the Ugly

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  • No Customer Left Behind

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development What does customer experience mean to you? Is it a strategy for your executives? A new buzz word and marketing term? A bunch of CRM technology with social software added on? For me, customer experience is a customer-centric worldview that produces a deeper understanding of your business and what it takes to achieve sustainable, differentiated success. It requires you to prioritize and examine the journey your customers are on with your brand, so you can answer the question, "How can we drive greater value for our business by delivering a better customer experience?" Businesses that embrace a customer-centric worldview understand their business at a much deeper level than most. They know who their customers are, what their value is, what they do, what they say, what they want, and ultimately what that means to their business. "Why Isn't Everyone Doing It?" We're all consumers who have our own experiences with many brands. Good or bad, some of those experiences stay with us. So viscerally we understand the concept of customer experience from the stories we share. One that stands out in my mind happened as I was preparing to leave for a 12-month job assignment in Europe. I wanted to put my cable television subscription on hold. I wasn't leaving for another vendor. I wasn't upset. I just had a situation where it made sense to put my $180 per month account on pause until I returned. Unfortunately, there was no way for this cable company to acknowledge that I was a loyal customer with a logical request - and to respond accordingly. So, ultimately, they lost my business. Research shows us that it costs six to seven times more to acquire a new customer than to retain an existing one. Heavily funding the efforts of getting new customers and underfunding the efforts of serving the needs of your existing (who are your greatest advocates) is a vicious and costly cycle. "Hey, These Guys Suck!" I love my Apple iPad because it's so easy to use. The explosion of these types of technologies, combined with new media channels, has raised our expectations and made us hyperaware of what's going on and what's available. In addition, social media has given us a megaphone to share experiences both positive and negative with greater impact. We are now an always-on culture that thrives on our ability to access, connect, and share anywhere anytime. If we don't get the service, product, or value we expect, it is easy to tell many people about it. We also can quickly learn where else to get what we want. Consumers have the power of influence and choice at a global scale. The businesses that understand this principle are able to leverage that power to their advantage. The ones that don't, suffer from it. Which camp are you in?Note: This is Part 1 in a three-part series. Stop back for Part 2 on November 19.

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