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  • 12.04 LTS boot hangs at "SP5100 TCO timer: mmio address 0xfec000f0 already in use", didn't yesterday

    - by DarkIron112
    Dual-booting Windows 7 and Ubuntu 12.04 LTS. I went to reboot from Win to Ubu, and found a few interesting things. My POST screen is covered in blocks of epileptic colors until I hit GRUB, which continues when I try to boot into Ubuntu. These color blocks don't appear when I use my on-board VGA, so I'll just attribute to that. Grub dimensions are swapped (card vs onboard, probably), but, when interfacing with onboard VGA, the Grub Timeout Counter works and when using my card, it does not (see "[!!!]" below for more information) Booting into Ubuntu directly causes the error: SP5100 TCO timer: mmio address 0xfec000f0 already in use Booting into recovery mode, meanwhile, and then "resuming normal boot" gets me to the desktop without native 1440x900 resolution and graphic drivers can't tell the monitor it's looking at (I assume this is because it's not a full graphic boot, and as it says, some drivers won't run?) [!!!] When I reboot after going into recovery mode, the countdown timer works ONCE, puts me back into default ubuntu boot, and then does not work again until after another recovery-mode boot. Windows 7 can boot perfectly with no issues whatsoever from epilepsy color blocks or driver detection. This makes me wonder /why/ the POST screen can't handle my video card anymore. Amidst all the diagnostics, I opened my case and re-seated the videocard securely, ensuring it wasn't a loose connection-- But this did nothing to help me. Hardware I am running an NVidia GeForce GTX 8800 video card in a PCI slot. I have 4.8GiB memory, an AMD Athlon II Quad-core 640 Processor, on an MSI K9N6GM Series Mobo. Onboard video is an NVidia GeForce MCP61(V/S/P) card. Note: I did not have any of these problems yesterday, and I have been using Ubuntu intensively for a week, though it's been working flawlessly for months. I've recently been using it to mod my Android phone, perhaps I messed something up in the file system?

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  • links for 2011-03-01

    - by Bob Rhubart
    Oracle Technology Network Architect Day: Denver - March 23 This live one-day event will bring together architects from a broad range of disciplines and domains to share insights and expertise in the use of Oracle technologies to meet the challenges today’s architects regularly face. (tags: oracle otn architect entarch) Java.net Reborn (Oracle Technology Network Blog (aka TechBlog)) "The migration was huge effort. Over 1400 projects were migrated (and some 30 projects are left to go). A large part of the migration was a big cleanup of abandoned projects...The new java.net site is smaller, faster and now the percentage of good, current content is much higher." (tags: oracle otn java java.net) This Week: OTN Java Developer Day in Boston, Massachusetts (US) | Java.net "This Thursday, March 3, the Oracle Technology Network will be hosting an OTN Developer Day titled You are the future of Java in Boston, Massachusetts (US). The all-day event includes a keynote address ("Java, the Language of the Future") and four separate tracks..." (tags: oracle otn java event) A brief introduction to BRM and architecture (Red Adventure) Yani Miguel offers a primer on the architecture behind Billing and Revenue Management. (tags: oracle otn brm) SOA Suite Integration: Part 1: Building a Web Service (The Shorten Spot) Anthony Shorten's first post in a new series "will not feature SOA Suite at all, but will concentrate on the capability for the Oracle Utilities Application Framework to create Web Services you can use for integration." (tags: oracle otn SOA soasuite) Darwin-IT: VirtualBox on Windows XP Martien van den Akker shares a few tips. (tags: oracle otn virtualization virtualbox) Pas Apicella: Developing RESTful Web Services from JDeveloper 11g (11.1.1.4) Plas says: "In this example we use JDeveloper to create a basic JAX-RS Web Service from support provided within the code editor as no wizard support exists within JDeveloper 11g at this stage." (tags: oracle otn REST SOA) Alexander Buckley: Maintenance Review of the Java VM Specification The Java Virtual Machine Specification is the authoritative reference for the design of the Java virtual machine that underpins the Java SE platform. In an implementation-independent manner, the Specification describes the architecture, linking model, and instruction set of the Java virtual machine, (tags: oracle otn java virtualization jvm javase)

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  • Making The EBS Upgrade From 11.5.10 Easier - Part III

    - by Annemarie Provisero
    ADVISOR WEBCAST: Making The EBS Upgrade From 11.5.10 Easier - Part III PRODUCT FAMILY: E-Business Suite July 19, 2011 at 8 am PT, 9 am MT, 11 am ET This one-hour session is recommended for technical users who are responsible for upgrading their E-Business Suite applications from Release 11.5.10 to Release 12.1.x. As you begin your upgrade process, there are a number of tools available to assist you in a successful upgrade. A successful upgrade requires careful planning, correct upgrade processing, detailed testing, and user (re)training prior to upgrade. Over three sessions we will discuss the tools that you can use to assist in your upgrade tasks. These tools are available to you via My Oracle Support and as part of the E-Business Suite product offerings. In this third session, we’ll cover the Best Practices for Using The Upgrade Tools. Additionally, this session includes an extended question and answer period. In the first part of the three-session series, we covered the following topics: Overview of Tools Available for Upgrading Upgrade versus Re-implementing Upgrade Community Upgrade Product Information Center Page Detailed Look at Upgrade Advisor In the second session, we covered the following topics: Recap of Part I Detailed Look at Maintenance Wizard Detailed Look at Patch Wizard A replay of those sessions is available via Note 740964.1, Advisor Webcast Archive. A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Click here to register for this session ------------------------------------------------------------------------------------------------------------- The above webcast is a service of the E-Business Suite Communities in My Oracle Support. For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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  • links for 2010-12-17

    - by Bob Rhubart
    Overview of Oracle Enterprise Manager Management Packs How does Oracle Enterprise Manager Grid Control do so much across so many different systems? Porus Homi Havewala has the answers.  (tags: oracle otn grid soa entarch) How to overcome cloud computing hurdles - Computerworld What does it take to go from 'we should move to the cloud' to a successful cloud computing strategy? This excerpt from Silver Clouds, Dark Linings offers advice on crossing cloud chasms and developing a successful roadmap. (tags: ping.fm) Security in OBIEE 11g, Part 2 Guest blogger Pravin Janardanam continues the discussion about OBIEE 11g Authorization and other Security aspects. (tags: oracle otn security businessintelligence obiee) Oracle Fusion Middleware Security: A Quick Note about Oracle Access Manager 11g and WebLogic "OAM 11g integrates with WebLogic using the very same components used to integrate OAM 10.1.4.3. Under most circumstances, that means using the OAM Identity Asserter...which asserts the OAM_REMOTE_USER header as the user principal in the JAAS subject." - Brian Eidelman (tags: WebLogic oracle) Comparison Between Cluster Multicast Messaging and Unicast Messaging Mode Weblogic wonders!!! "When servers are in a cluster, these member servers communicate with each other by sending heartbeats and indicating that they are alive. For this communication between the servers, either unicast or multicast messaging is used." -- Divya Duryea (tags: weblogic oracle) Ron Batra: Cloud Computing Series: IV: Database.com, ExaData on Demand and connecting the dots Oracle ACE Direct Ron Batra offers his assessment of recent rumblings in the Cloud. (tags: oracle otn oracleace cloud database)

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  • At the time of installing ubuntu, i am getting dark black screen only

    - by faruque
    I am trying to install Ubuntu 12.04 LTS dual boot with Windows 7, but when i click on Try or even Install ubuntu, i am getting black screen only. I can't see any text or anything else. When i see my Laptop's screen from close look, ubuntu in the middle of screen shown but screen is dark black. So because of this i am unable to install Ubuntu on my laptop. Please help in this regard. Following deatails of my laptop. Details of my Laptop: Manufacturer- Acer Aspire 4736 Processor- Intel core 2 duo CPU T660 Graphics driver- Mobile Intel(R) 4 series express chipset family (Microsoft corporation - WDDM 1.1), Current version installed- 8.15.10.2302 In ubuntu 11.04 i know how to boot into nomodeset, but i don't know how to boot through nomodeset in ubuntu 12.04 LTS. Because there is no option shown for F6 key. My laptop is Acer aspire 4736, and my Video/Graphics card shows unknown by ubuntu. Please someone help me. Can changing or upgrading my laptop's graphic card solve this problem..?? If yes then, which graphic card should i go for which is supported by Ubuntu and other Linux distros? Please someone help.

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  • Top tweets SOA Partner Community – November 2012

    - by JuergenKress
    Dear SOA partner community member Too many different product from Oracle, no idea how do they fit together? Get a copy of the Oracle catalog, an excellent overview of the Oracle middleware portfolio. BPM is a key solution to this portfolio. To position BPM to your customers you can find many use case ideas in the paper BPM 11g Patterns and industry specific value propositions for Financial Services & Insurance & Retail. Many more Process Accelerators (11.1.1.6.2) have become available. It is an excellent demo and starting point for BPM projects. Our SOA Suite team published the most important OOW presentation at the OTN website. The Oracle SOA proactive support team is running a series of blog posts about SOA and JMS Introductory. To become an expert in SOA, Bob highlighted the latest list of SOA books. For OSB projects we recommend the EAIESB OSB poster. Thanks to all the experts who contributed and shared their SOA & BPM knowledge this month again. Please feel free to send us the link to your blog post via twitter @soacommunity: Undeploy multiple SOA composites with WLST or ANT by Danilo Schmiedel Fault Handling Slides and Q&A by Vennester Installing Oracle Event Processing 11g by Antoney Reynolds Expanding the Oracle Enterprise Repository with functional documentation by Marc Kuijpers Build Mobile App for E-Business Suite Using SOA Suite and ADF Mobile By Michelle Kimihira A brief note for customers running SOA Suite on AIX platforms By Christian ACM - Adaptive Case Management by Peter Paul BPM 11g - Dynamic Task Assignment with Multi-level Organization Units By Mark Foster Oracle Real User Experience Insight: Oracle's Approach to User Experience Hope to see you at the Middleware Day at UK Oracle User Group Conference 2012 in Birmingham. Jürgen Kress Oracle SOA & BPM Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/soanewsNovember2012 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community newsletter,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • ArchBeat Link-o-Rama for December 14, 2012

    - by Bob Rhubart
    JMS Step 6 - How to Set Up an AQ JMS (Advanced Queueing JMS) for SOA Purposes | John-Brown Evans John Brown Evans' post continues the series of JMS articles that demonstrate how to use JMS queues in a SOA context. "This example leads you through the creation of an Oracle database Advanced Queue and the related WebLogic server objects in order to use AQ JMS in connection with a SOA composite," John explains. And if you missed the first 5 steps, don't worry – the post includes links. Cloud Deployment Models | B. R. Clouse Looking out for the cloud newbies... "As the cloud paradigm grows in depth and breadth, more readers are approaching the topic for the first time, or from a new perspective," says B. R. Clouse. "This blog is a basic review of cloud deployment models, to help orient newcomers and neophytes." Understanding the JSF Lifecycle and ADF Optimized Lifecycle | Steven Davelaar Would you call that a surprise ending? Oracle WebCenter & ADF Architecture Team (A-Team) member learned a lot more than he expected while creating a UKOUG presentation entitled "What you need to know about JSF to be succesful with ADF." Using Oracle Enterprise Manager Cloud Control 12c with Filer Snapshotting | Porus Homi Havewala This concise technical article includes a script for database backup using snapshots and cataloging in RMAN. Thought for the Day "A program which perfectly meets a lousy specification is a lousy program." — Cem Kaner Source: SoftwareQuotes.com

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  • Desktop Fun: Star Trek Wallpapers

    - by Asian Angel
    If you are a Star Trek fan then doubtless you have a favorite series and starship(s) that you love. Get ready to enjoy viewing the fleet of ships that we have gathered together for you in our Star Trek Wallpaper collection. Note: Click on the picture to see the full-size image—these wallpapers vary in size so you may need to crop, stretch, or place them on a colored background in order to best match them to your screen’s resolution. Note: This particular wallpaper can be trimmed up height-wise to fit your monitor’s size very nicely. For more fun wallpapers be certain to visit our new Desktop Fun section. Looking for some great icons to go with your new Star Trek wallpaper? Then be certain to check out our Sci-Fi Icon Packs collection here. Similar Articles Productive Geek Tips Desktop Customization: Sci-Fi Icon PacksWindows 7 Welcome Screen Taking Forever? Here’s the Fix (Maybe)Desktop Fun: Starship Theme WallpapersDesktop Fun: Underwater Theme WallpapersDesktop Fun: Starscape Theme Wallpapers TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Microsoft’s “How Do I ?” Videos Home Networks – How do they look like & the problems they cause Check Your IMAP Mail Offline In Thunderbird Follow Finder Finds You Twitter Users To Follow Combine MP3 Files Easily QuicklyCode Provides Cheatsheets & Other Programming Stuff

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  • What You Said: Where Do You Find Your Next Game?

    - by Jason Fitzpatrick
    Earlier this week we asked you to share your favorite places and tricks for finding new video games to play. It turns out the least of your problems was finding new games! From the comments it became apparent How-To Geek readers had absolutely no problem finding new games to add to their gaming stable. Buzz writes: I have quite an elaborate procedure in finding my next game:For free games i simply follow the feeds on a few websites like Freegamer, LinuxGames, HappyPenguin and Penguspy. Every now and them i browse Wikipedia articles on free/FOSS games. For commercial games the procedure depends on what i enjoyed the most in that game:- If i enjoyed the story or the general feel: i usually start with a game i like and look for sequels, prequels, mods or spinoffs. I even go out on a limb and give other platforms (than a PC) a try, even if it usually means emulation. If you really enjoy a game series/saga it’s usually worth the effort.- If i enjoy the producer/gaming company then i seek out more of their games.- If i enjoy the technical achievements that went into making the game or if i am concerned for the system requirements of my gear i try to play games that are built on the same engine(s) as one of the games i ran smooth and enjoyed.- If i feel like playing a particular genre i usually start with a title i enjoyed and look for alternatives or similar games- You can always try searching for Game of The Year winners for a particular time period or other similar accomplishments. They usually yield great results. How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It? HTG Explains: What Is Windows RT and What Does It Mean To Me?

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  • juju bootstrap key error?

    - by mxdog
    I followed the guides the best as i could. there is some information missing like do as root or as regular user ..formatting, quotes no quotes..what the password or paraphrase for ssh should be ..couple other trivial things. that im sure add up to where im at (stuck!) so i have a working mass server on mx-nas-01 and 3 nodes and have been trying to get juju to start. I have tried this as both root and my regular account, sudo no-sudo and here is the output i get from juju bootstrap (however i try it) I don't know if this could be a host,domain,account issue or what i will mention i did have to shut off my dhcp server and install masq (all defaults) to get the maas pxe to work for the nodes mxdog@mx-nas-01:/$ juju bootstrap Traceback (most recent call last): File "/usr/bin/juju", line 8, in main(sys.argv[1:]) File "/usr/lib/python2.7/dist-packages/juju/control/init.py", line 183, in main env_config.load_or_write_sample() File "/usr/lib/python2.7/dist-packages/juju/environment/config.py", line 229, in load_or_write_sample self.load() File "/usr/lib/python2.7/dist-packages/juju/environment/config.py", line 115, in load self.parse(file.read(), path) File "/usr/lib/python2.7/dist-packages/juju/environment/config.py", line 138, in parse config = SCHEMA.coerce(config, []) File "/usr/lib/python2.7/dist-packages/juju/lib/schema.py", line 266, in coerce new_dict[k] = self.schema[k].coerce(v, path) File "/usr/lib/python2.7/dist-packages/juju/lib/schema.py", line 233, in coerce new_subvalue = self.value_schema.coerce(subvalue, value_path) File "/usr/lib/python2.7/dist-packages/juju/lib/schema.py", line 301, in coerce return self.schemas[selected].coerce(value, path) KeyError: 'mass' environments: maas: type: mass mass-server: http://192.168.0.30:80/MAAS mass-oauth: tDRdtJeEKVARBh93eT:N5dK5HSZBsA45cBdx9:S8wMNrfkT9PeYvQN9YrnbHGxmKARv8vb admin-secret: ########## default-series: precise

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  • Visual Studio 2010 editor painfully slow [closed]

    - by Daniel Gehriger
    I'm running out of patience with MS VisualStudio 2010: I'm working on a solution containing ~50 C++ projects. When using the editor, I experience a lag of 1 - 2 seconds whenever I move the cursor to a different line, or when I move to a different window, or generally when the editor losses and gains focus. I went through a whole series of optimizations, to no avail: installed all hotfixes for VS2010 disabled all add-ins and extensions disabled Intellisense deleted all temporary files created by VS2010 disabled hardware acceleration unloaded all but 15 projects disabled tracking changes closed all but one window and so on. This is on a Dual Core machine with SSD harddrive (verified throughput 100MB/s), enough free space on HD, Windows 7 Pro 32-bit with 3GB of RAM and most of it still free. Whenever I type a letter, CPU usage of devenv.exe goes to 50 - 90% in process monitor for 1 - 2 seconds before returning to 5%. I used Process Explorer to analyze registry and file system access, and I only notice frequent accesses to the .sln file (which is quiet small), and a few registry reads, but nothing that would raise a red flag. I don't have this problem with solutions containing less projects, so I'm inclined to think that it's related to the number of projects. For your information, the entire solution has been migrated over the years from VS2005 to VS2008 to now VS2010. Does anyone have any ideas what else I could do to resume work on this project, other than returning to VS2008?

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  • Prevent oversteering catastrophe in racing games

    - by jdm
    When playing GTA III on Android I noticed something that has been annoying me in almost every racing game I've played (maybe except Mario Kart): Driving straight ahead is easy, but curves are really hard. When I switch lanes or pass somebody, the car starts swiveling back and forth, and any attempt to correct it makes it only worse. The only thing I can do is to hit the brakes. I think this is some kind of oversteering. What makes it so irritating is that it never happens to me in real life (thank god :-)), so 90% of the games with vehicles inside feel unreal to me (despite probably having really good physics engines). I've talked to a couple of people about this, and it seems either you 'get' racing games, or you don't. With a lot of practice, I did manage to get semi-good at some games (e.g. from the Need for Speed series), by driving very cautiously, braking a lot (and usually getting a cramp in my fingers). What can you do as a game developer to prevent the oversteering resonance catastrophe, and make driving feel right? (For a casual racing game, that doesn't strive for 100% realistic physics) I also wonder what games like Super Mario Kart exactly do differently so that they don't have so much oversteering? I guess one problem is that if you play with a keyboard or a touchscreen (but not wheels and pedals), you only have digital input: gas pressed or not, steering left/right or not, and it's much harder to steer appropriately for a given speed. The other thing is that you probably don't have a good sense of speed, and drive much faster than you would (safely) in reality. From the top of my head, one solution might be to vary the steering response with speed.

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  • Difference between bug, defect and flaw

    - by Hossein
    I was reading "Software Security: Building Security In" and in the first chapter I faced with 3 terms: bug, defect and flaw. The author gave a definition for each of them but I couldn't completely understand these. Can someone give me some examples for each term? What is a defect and what is a flaw? I think I know what bug is, a bug is a malfunction of a part of system which produces undesirable result, be it crashing on a wrong input or miscalculating a series of computations. Can someone elaborate more and correct me if I am wrong in this? UPDATE To be more precise in the book I mentioned above, they (the words) are presented in a way to make a distinction, that's why I am asking to know more. In that book there are some examples denoting which sample belongs to what and which category. For example: Buffer overflow is said to be a bug and issues in method overriding (subclassing issues) is being related to flaw category. Again race condition handling issues are considered bugs and Error-handling problems (fails open) are told to be flaws! I want more elaboration on these regards.

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  • Almost time to hit the road again

    - by Chris Williams
    I’ve had a few months of not much traveling, but now that the weather is improving… conference season is starting up again. That means it’s time for me to start hitting the road. In June, I have Tech Ed 2010 in New Orleans, LA. I lived in New Orleans for several years, both as military and civilian and I have a few friends still down there. I haven’t been there since before Hurricane Katrina, so I have mixed feelings about returning… but I am still looking forward to it. Also in June, I have Codestock in Knoxville, TN. Codestock is one of my favorite events, primarily because of the excellent people that speak there and also attend sessions. It’s a great mix of people and technologies. Sometime in July or August, I’m headed to Austin, TX for a couple days. I don’t know the exact date yet, but if you have an event down there in that timeframe, let me know and maybe we can sort something out. In September, I’m heading to Seattle for my first PAX (Penny Arcade Expo.)  I’m going strictly as an attendee and it looks like a LOT of fun. Really excited to check it out. Also in September, I’m headed to Omaha for the Heartland Developers Conference. This is a FANTASTIC event, and certainly one of my local favorites. (I guess local is relative, it’s about a 6 hour drive.) In addition to speaking on WP7, I’ll be doing a series of hands on labs on XNA they day before the conference starts, so that should be a lot of fun as well.   In addition to all this stuff, I have my own XNA User Group to take care of. In August, Andy “The Z-Man” Dunn is coming to speak and check out the various food on a stick offerings at the Minnesota State Fair!

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  • Light mask map and camera for static lights in XNA Platformer

    - by JiminyCricket
    Using the example for some basic light maps found here : http://blog.josack.com/2011/07/xna-2d-dynamic-lighting.html, I've managed to create a lightmap texture using individual lightmaps and display it over a 2D tiled world as in the Platformer example. I'm using the very basic 2D camera example as found here : http://www.david-amador.com/2009/10/xna-camera-2d-with-zoom-and-rotation/, and the problem is that the lightmap texture scrolls with the player sprite. This looks pretty good and would be excellent for lighting the player sprite as it moves. But, I also want to be able to place static lights (or some initial position for the lights) that do not move with the player or camera. When I turn off the camera or give it a static position, it works as a series of static lights so I believe it's probably caused by the camera transformation matrix following the player around. I'm using RenderTarget2Ds, one for the main game screen after all the backgrounds and tiles are rendered, and one for the "lightmap" which consists of a black background and a bunch of lighting textures which are merged with it using additive blending. For now, I'm doing all of this in PlatformerGame.cs where the camera transformation and position is set and the level.Draw() call is made. I can't figure out how to separate the drawing of the lightmap and the camera following the player. I was thinking it would be better to render the shadows and lighting directly in the drawing of the level itself, but I'm not sure how to do that either because this technique requires RenderTarget2Ds and calling SpriteBatch.Begin()/End().

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  • ALMing in Hinglish 2&ndash;Windows 8-Manual Testing Metro Style Apps using MTM11

    - by Tarun Arora
    What is ALMing in Hinglish => Introduction     ????? ?????? ??? ?????? ????, ?????? ??????? ?? ?????? ?????? ?? ????? ?????? ?????? 8 ?????? ?????? ??????????? ?? ?????? ???????? ?? ???? ???. ??? ???? ???????????? ????? ??????? 2011 ?? ?????? ?? ?? ???? ????? ?????? 8 ?????? ?????? ??????????? ?? ?????? ???????? ??. ALMing in Hinglish–Windows 8 Metro Style App manual testing using MTM11   In this second in the series of videos I bring to you Shubhra Maji who is a Program Manager on the Visual Studio dev tools team in Hyderabad along with the very seasoned Aditya Agarwal & Srishti Sridhar who have been working in the Visual Studio team from past several releases. The team wonderfully walks us through manually testing Metro Style Apps in Windows 8 using Microsoft Test Manager 2011. A great thank you for watching, if you have any questions/feedback/suggestions please contact us. Stay Tuned for more… Namaste!   You might also like - ALMing in Hinglish 1-Exploratory Testing in VS11 with Nivedita Bawa

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  • Improved Customer Experience, but at what Cost?

    - by Tony Berk
    We can all probably agree that improving your customers' experience is a good thing. But a key question many people are asking is will it help your organization and, in particular, what are the financial benefits?That's a good question, especially when companies ARE experiencing phenomenal return on investment (ROI). Of course, there are many factors that impact ROI or other measures of success, but we'd like to share some success stories as examples of customer experience in action and delivering positive results. If you would like to learn more about the economics of customer experience, see Brian Curran's presentation at the Oracle Customer Experience Summit last month. In this series of blog posts, we'll share actual customer stories. Today's example is Dell, which uses Oracle Real-Time Decisions (RTD) and Siebel CRM as part of their customer experience portfolio to better understand their customers' needs and wants and provide consistent interactions. Regular readers of this blog are probably familiar with Siebel, but RTD may be new to many of you. RTD is a complete decision management solution that delivers real-time decisions and recommendations and automatically renders decisions within a business process to create tailored messaging for every customer interaction.What does that mean? In the video below, Dell describes how customer experience is important not just for one interaction channel, but across all "vehicles." RTD is helping Dell understand customer behavior and communicate with the customer in a more relevant manner, across all communication  or interaction channels including sales and service call centers, email marketing and online. Dell continues to expand use of RTD because the benefits are showing up in sales, service and marketing results including 19% increase in close rates, faster issue resolution and 40% improvement in revenue per click in email marketing. Click here, to learn more about Oracle Customer Experience and stay tuned for more customer spotlights.

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  • What relationship do software Scrum or Lean have to industrial engineering concepts like theory of constraints?

    - by DeveloperDon
    In Scrum, work is delivered to customers through a series of sprints in which project work is time boxed to a fixed number of days or weeks, usually 30 days. In lean software development, the goal is to deliver as soon as possible, permitting early feedback for the next iteration. Both techniques stress the importance of workflow in which software work product does not accumulate in development awaiting release at some future date. Both permit new or refined requirements and feedback from QA and customers to be acted on with as little delay as possible based on priority. A few years ago I heard a lecture where the speaker talked briefly about a family of concepts from industrial engineering called theory of constraints. In the factory, they use an operations model based on three components: drum, buffer, and rope. The drum synchronizes work product as it flows through the system. Buffers that protect the system by holding output from one stage as it waits to be consumed by the next. The rope pulls product from one work station to the next. Historically, are these ideas part of the heritage of Scrum and Lean, or are they on a separate track? It we wanted to think about Scrum and Lean in terms of drum-buffer-rope, what are the parts? Drum = {daily scrum meeting, monthly release)? Buffer = {burn down list, source control system)? Rope = { daily meeting, constant integration server, monthly releases}? Industrial engineers define work flow in terms of different kinds of factories. I-Factories: straight pipeline. One input, one output. A-Factories: many inputs and one output. V-Factories: one input, many output products. T-Plants: many inputs, many outputs. If it applies, what kind of factory is most like Scrum or Lean and why?

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  • Building a Store Locator ASP.NET Application Using Google Maps API (Part 2)

    Last week's article, Building a Store Locator ASP.NET Application Using Google Maps API (Part 1), was the first in a multi-part article series exploring how to add store locator-type functionality to your ASP.NET website using the free Google Maps API. Part 1 started with an examination of the database used to power the store locator, which contains a single table named Stores with columns capturing the store number, its address and its latitude and longitude coordinates. Next, we looked at using Google Maps API's geocoding service to translate a user-entered address, such as San Diego, CA or 92101 into its latitude and longitude coordinates. Knowing the coordinates of the address entered by the user, we then looked at writing a SQL query to return those stores within (roughly) 15 miles of the user-entered address. These nearby stores were then displayed in a grid, listing the store number, the distance from the address entered to each store, and the store's address. While a list of nearby stores and their distances certainly qualifies as a store locator, most store locators also include a map showing the area searched, with markers denoting the store locations. This article looks at how to use the Google Maps API, a sprinkle of JavaScript, and a pinch of server-side code to add such functionality to our store locator. Read on to learn more! Read More >

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  • Efficiency concerning thread granularity

    - by MaelmDev
    Lately, I've been thinking of ways to use multithreading to improve the speed of different parts of a game engine. What confuses me is the appropriate granularity of threads, especially when dealing with single-instruction-multiple-data (SIMD) tasks. Let's use line-of-sight detection as an example. Each AI actor must be able to detect objects of interest around them and mark them. There are three basic ways to go about this with multithreading: Don't use threading at all. Create a thread for each actor. Create a thread for each actor-object combination. Option 1 is obviously going to be the least efficient method. However, choosing between the next two options is more difficult. Only using one thread per actor is still running through every object in series instead of in parallel. However, are CPU's able to create and join threads in the granularity posed in Option 3 efficiently? It seems like that many calls to the OS could be really slow, and varying enormously between different hardware.

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  • any online service and/or application to develop a story line for an adventure game?

    - by Gajet
    I with a bunch of friend were talking about an adventure game. there will be too many possibilities in the game and the player can pick from wide varity of choices at each stage to do somthing. there will be consequences for each decision and they may or may not end the story. the result would be somthing like (picture from flashforward series S01E17)or if any of you watched hereos season 1 there is also similar time lines represented as strings in isaac mandez workshop. sorry for bad quality examples but right now I can't think of any better one. do you know any website or application which we can use to create the timeline? these features the least required ones: the ability to represent events as boxes. the ability to connect distant events to each other. the ability to move events on a scene freely the ability to expand the scene easily there should be some color options for the lines representing connections between events easily shareing the idea with one another it's much more better to have a WYSIWYG editor easily explore in the large scene of events in the end if you know any application which could let me create a board just like the one in my sample picture and share it whith other freinds it could help us a lot.

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  • Ubuntu 12.04 does not suspend with proprietary driver for Radeon 6800

    - by Mike
    I'm running Ubuntu 12.04 x86_64 (though these issues have existed in previous releases too) and have a Radeon 6800 graphics card. I've run into issues with the open-source driver (the system would randomly hang when shutting down) so I switched to the proprietary driver (I compiled it myself using these instructions), but I am having new problems now. The main issue is that when I go into sleep mode, about 50-75% of the time, the screen goes black but the monitor does not actually shut off, and I can hear that the fans/hard drive are not suspending either. I can't get the computer to wake up (Ctrl+Alt+F1,2,3,etc. does not work), and I always end up force shutting down with the power button. I'd really appreciate help! Here is some information that might be helpful: $ fglrxinfo display: :0 screen: 0 OpenGL vendor string: Advanced Micro Devices, Inc. OpenGL renderer string: AMD Radeon HD 6800 Series OpenGL version string: 4.2.11631 Compatibility Profile Context $ dmesg | grep fglrx [...] [ 6.718606] [fglrx] module loaded - fglrx 8.96.4 [Apr 5 2012] with 1 minors [...]

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  • Do you know about the Visual Studio ALM Rangers Guidance?

    - by Martin Hinshelwood
    I have been tasked with investigating the Guidance available around Visual Studio 2010 for one of our customers and it makes sense to make this available to everyone. The official guidance around Visual Studio 2010 has been created by the Visual Studio ALM Rangers and is a brew of a bunch of really clever guys experiences working with the tools and customers. I will be creating a series of posts on the different guidance options as many people still do not know about them even though Willy-Peter Schaub has done a fantastic job of making sure they get the recognition they deserve. There is a full list of all of the Rangers Solutions and Projects on MSDN, but I wanted to add my own point of view to the usefulness of each one. If you don’t know who the rangers are you should have a look at the Visual Studio ALM Rangers Index to see the full breadth of where the rangers are. All of the Rangers Solutions are available on Codeplex where you can download them and add reviews… Rangers Solutions and Projects Do you know about the Visual Studio 2010 Architecture Guidance? More coming soon… These solutions took a very long time to put together and I wanted to make sure that we all understand the value of the free time that member of The Product Team, Visual Studio ALM MVP’s and partners put in to make them happen.

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  • Running multiple box2D world objects on a server

    - by CharbelAbdo
    I'm creating a multiplayer game using LibGdx (with Box2d) and Kryonet. Since this is the first time I work on multiplayer games, I read a bit about server - client implementations, and it turns out that the server should handle important tasks like collision detection, hits, characters dying etc... Based on some articles (like the excellent Gabriel Gambetta Fast paced multiplayer series), I also know that the client should work in parallel to avoid the lag while the server responds to commands. Physics wise, each game will have 2 players, and any projectiles fired. What I'm thinking of doing is the following: Create a physics world on the client When the game is signaled to start, I create the same physics world on the server (without any rendering obviously). Whenever the player issues a command (move or fire), I send the command to the server and immediately start processing it on the client. When the server receives the command, it applies it on the server's world (set velocity etc...) Each 100ms, the server sends the new state to the client which corrects what was calculated locally. Any critical action (hit, death, level up) is calculated only on the server and sent to the client. Essentially, I would have a Box2d World object running on the server for each game in progress, in sync with the worlds running on the clients. The alternative would be to do my own calculations on the server instead of relying on Box2D to do them for me, but I'm trying to avoid that. My question is: Is it wise to have, for example, 1000 instances of the World object running and executing steps on the server? Tomcat used around 750 MBytes of memory when trying it without any object added to the world. Anybody tried that before? If not, is there any alternative? Google did not help me, are there any guidelines to use when you want to have physics on both the client and the server? Thanks for any help.

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  • Working with Reporting Services Filters–Part 5: OR Logic

    - by smisner
    When you combine multiple filters, Reporting Services uses AND logic. Once upon a time, there was actually a drop-down list for selecting AND or OR between filters which was very confusing to people because often it was grayed out. Now that selection is gone, but no matter. It wouldn’t help us solve the problem that I want to describe today. As with many problems, Reporting Services gives us more than one way to apply OR logic in a filter. If I want a filter to include this value OR that value for the same field, one approach is to set up the filter is to use the IN operator as I explained in Part 1 of this series. But what if I want to base the filter on two different fields? I  need a different solution. Using the AdventureWorksDW2008R2 database, I have a report that lists product sales: Let’s say that I want to filter this report to show only products that are Bikes (a category) OR products for which sales were greater than $1,000 in a year. If I set up the filter like this: Expression Data Type Operator Value [Category] Text = Bikes [SalesAmount]   > 1000 Then AND logic is used which means that both conditions must be true. That’s not the result I want. Instead, I need to set up the filter like this: Expression Data Type Operator Value =Fields!EnglishProductCategoryName.Value = "Bikes" OR Fields!SalesAmount.Value > 1000 Boolean = =True The OR logic needs to be part of the expression so that it can return a Boolean value that we test against the Value. Notice that I have used =True rather than True for the value. The filtered report appears below. Any non-bike product appears only if the total sales exceed $1,000, whereas Bikes appear regardless of sales. (You can’t see it in this screenshot, but Mountain-400-W Silver, 38 has sales of $923 in 2007 but gets included because it is in the Bikes category.)

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