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  • What Would a CyberWar Do To Your Business?

    - by [email protected]
    In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: · How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? · What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking · How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... · How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night. I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise. But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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  • Oracle Applications Strategy Day

    - by Oracle Aplicaciones
    Normal 0 21 false false false ES X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-fareast-language:EN-US;} Oracle y ESIC celebraron el pasado 8 de Noviembre la última edición del Roadshow Oracle Applications Strategy Day, que visitó las ciudades de Barcelona, Madrid, Valencia y Sevilla, en colaboración con nuestros partners: Arin Innovation, GFI, Golive, Neteris, Oracle+Cerca, Qualita, SDG Consulting, Steltix, Steria, Tactic, Vass. En el encuentro se evaluó el impacto de los cambios en el negocio, el aumento de la volatilidad de la información y las últimas tecnologías en el marco actual. Con la exclusiva modalidad de ponencias + coloquios + asesorías individuales, todos los asistentes dispusieron de la posibilidad de compartir experiencias y mejores prácticas de la mano de expertos del sector así como con los asistentes al encuentro. A través de los siguientes links podrá acceder a las presentaciones. - La Compañía del Futuro: Nuevas tecnologías y su integración con el Marketing y la Estrategia corporativa. Profesor D. Javier G. Recuenco. - Estrategia de Aplicaciones para PYMES. D. Ricardo Martinez, Director de Aplicaciones para el midsize market Video resumen del evento: 

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  • ArchBeat Link-o-Rama for November 8, 2012

    - by Bob Rhubart
    Webcast: Meeting Customer Expectations in the New Age of Retail Keep your eye on this live webcast as Sanjeev Sharma (Principal Product Director, Oracle Exalogic), Kelly Goetsch (Senior Principal Product Manager, Oracle Commerce), and Dan Conway (Senior Product Manager, Oracle Retail) offer real-world examples of business value derived by running customer-facing applications on Oracle Engineered Systems. Live, Thursday Nov 8, 10am PT/ 1pm ET. Solving Big Problems in Our 21st Century Information Society | Irving Wladawsky-Berger "I believe that the kind of extensive collaboration between the private sector, academia and government represented by the Internet revolution will be the way we will generally tackle big problems in the 21st century. Just as with the Internet, governments have a major role to play as the catalyst for many of the big projects that the private sector will then take forward and exploit. The need for high bandwidth, robust national broadband infrastructures is but one such example." — Irving Wladawsky-Berger SOA Still Not Dead: Ratification of Governance Standard Highlights SOA’s Continued Relevance So just about the time I dig into Google Trends to learn that the conversation about governance peaked in 2004, along comes all this InfoQ article by Richard Seroter. And of course you've already listened to the OTN Archbeat Podcast about governance, right? Right? Implications of Java 6 End of Public Updates for Oracle E-Business Suite Users | Steven Chan The short version is: "Nothing will change for EBS users after February 2013." According to Steven Chan, "EBS users will continue to receive critical bug fixes and security fixes as well as general maintenance for Java SE 6." You'll find additional information on Steven's blog. ADF Mobile Custom Javascript – iFrame Injection | John Brunswick The ADF Mobile Framework provides a range of out of the box components to add within your AMX pages, according to John Brunswick. But what happens when "an out of the box component does not directly fulfill your development need? What options are available to extend your application interface?" John has an answer. How Data and BPM are married to get the right information to the right people at the right time | Leon Smiers "Business Process Management…supports a large group of stakeholders within an organization, all with different needs," says Oracle ACE Leon Smiers. "End-to-end processes typically run across departments, stakeholders and applications, and can often have a long life-span. So how do organizations provide all stakeholders with the information they need?" Leon provides answers in this post. Thought for the Day "(When) asking skilled architects…what they do when confronted with highly complex problems…(they) would most likely answer, 'Just use Common Sense.' (A) better expression than 'common sense' is 'contextual sense' — a knowledge of what is reasonable within a given content. Practicing architects through eduction, experience and examples accumulate a considerable body of contextual sense by the time they're entrusted with solving a system-level problem…" — Eberhardt Rechtin (January 16, 1926 – April 14, 2006) Source: SoftwareQuotes.com

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  • PMI South Florida Job Fair 2010

    - by Sam Abraham
    The South Florida Chapter of the Project Management Institute is planning a Job Fair slated for September 2010. This year has seen a significant improvement in the job market with many surveyed companies indicating their intention to add temporary or permanent staff to their workforce in the near future.   The Job Fair Initiative fits well within the chapter's message and goal for this year: "Exercising Social Responsibility" - Our responsibility as PMI volunteers at all levels towards our members and surrounding community.   Our Free-to-members Annual Job Fair will play an important role in connecting Recruiters, Exhibitors and Job Seekers together thereby helping hiring companies gain access to a large talent pool at an affordable cost (Totally free in certain cases, details to be revealed once finalized) while giving job seekers centralized access to many reputable hiring companies in the South Florida area.   My involvement in the 2010 Job Fair started with a good conversation I had with Bernie Saenz, President and CEO of the South Florida PMI Chapter, in a networking event a few months ago. I had approached him with a few ideas in line with his goal to serve the community and our members given today's difficult economic climate. Bernie indicated that the Project Manager for the 2010 Job Fair had just been appointed and invited me to participate in this important initiative as a member of her team. I simply couldn't resist and gladly accepted the invitation.   I chose an initial role as Recruiter Relations Lead which entails developing documentation and timelines for our project plan with regards to Recruiter Engagement as well as reaching out to recruiting companies to meet target representation at the Job Fair.   Being heavily involved in the local Technical community has afforded me the privilege of coming in contact with many reputable Technology Recruiting companies. (As a matter of fact, I already have 2 interested very reputable IT recruiting firms willing to join us at the fair)   The excitement for me however will be finding and reaching out to recruiters in areas of Project Management and Leadership that I might not have been exposed to before including Finance, Healthcare and Marketing, to name a few.   Keep an eye in the upcoming few weeks for official announcements on the PMI South Florida Job Fair 2010.   Environment.Exit(0);   -Sam Abraham Site Director - West Palm Beach .Net User Group Recruiter Relations Lead - PMI South Florida Job Fair 2010 Project Lead - Mentoring Programs- PMI South Florida

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  • ArchBeat Link-o-Rama for 2012-06-06

    - by Bob Rhubart
    Creating an Oracle Endeca Information Discovery 2.3 Application Part 3 : Creating the User Interface | Mark Rittman Oracle ACE Director Mark Rittman continues his article series. WebLogic Advisor WebCasts on-demand A series of videos by WebLogic experts, available to those with access to support.oracle.com. Integrating OBIEE 11g into Weblogic’s SAML SSO | Andre Correa A-Team blogger Andre Correa illustrates a transient federation scenario. InfoQ: Cloud 2017: Cloud Architectures in 5 Years Andrew Phillips, Mark Holdsworth, Martijn Verburg, Patrick Debois, and Richard Davies review the evolution of cloud computing so far and look five years into the future. Call for Nominations: Oracle Fusion Middleware Innovation Awards 2012 - Win a free pass to #OOW12 These awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Either a customer, their partner, or an Oracle representative can submit the nomination form on behalf of the customer. Submission deadline: July 17. Winners receive a free pass to Oracle OpenWorld 2012 in San Francisco. SOA Analysis within the Department of Defense Architecture Framework (DoDAF) 2.0 – Part II | Dawit Lessanu The conclusion of Lessanu's two-part series for Service Technology Magazine. Driving from Business Architecture to Business Process Services | Hariharan V. Ganesarethinam "The perfect mixture of EA, SOA and BPM make enterprise IT highly agile so it can quickly accommodate dynamic business strategies, alignments and directions," says Ganesarethinam. "However, there should be a structured approach to drive enterprise architecture to service-oriented architecture and business processes." Book Review: Oracle Application Integration Architecture (AIA) Foundation Pack 11gR1: Essentials | Rajesh Raheja Rajesh Raheja reviews the new AIA book from Packt Publishing. ODTUG Kscope12 - June 24-28 - San Antonio, TX San Antonio, TX June 24-28, 2012 Kscope12, sponsored by ODTUG, is your home for Application Express, BI and Oracle EPM, Database Development, Fusion Middleware, and MySQL training by the best of the best! Oracle Enterprise Manager Ops Center 12c : Enterprise Controller High Availability (EC HA) | Mahesh Sharma Mahesh Sharma describes EC HA, looks at the prerequisites, and shares screen shots. The right way to transform your business via the cloud | David Linthicum A couple of quick tests will show you where you need to focus your transition efforts. Thought for the Day "Most software isn't designed. Rather, it emerges from the development team like a zombie emerging from a bubbling vat of Research and Development juice. When a discipline is hugging the ragged edge of technology, this might be expected, but most of today's software is comprised of mostly 'D' and very little 'R'." — Alan Cooper Source: softwarequotes.com

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  • ArchBeat Link-o-Rama for 2012-06-07

    - by Bob Rhubart
    Exalogic Webcast Series: Rethink Your Business Application Deployment Strategy Learn best practices for simplifying IT operations while delivering the application performance that a business needs. These on-demand Sessions include: Faster and Easier: Deploying ERP Applications on Oracle Exalogic Redefining the CRM and E-Commerce Experience with Oracle Exalogic The Road to a Cloud-Enabled, Infinitely Elastic Application Infrastructure Virtualization at Oracle - Six Part Series Links to all six articles in the series by Matthias Pfuetzner and Detlef Drewanz, spanning SPARC and x86. WebCenter Content shared folders for clustering | Kyle Hatlestad A-Team blogger Kyle Hatlestad shares the details on "how the file systems should be split and what options are required." Eclipse DemoCamp - June 2012 - Redwood Shores, CA When: Wednesday, June 13, 2012. 6:00pm - 9:00pm Where: Oracle HQ - 10 Twin Dolphin Drive, Redwood Shores, CA Presentations: The evolution of Java persistence, Doug Clarke, EclipseLink Project Lead, Oracle Integrating BIRT into Applications, Ashwini Verma, Actuate Corporation Developing Rich ADF Applications with Java EE, Greg Stachnick, Oracle Leveraging OSGi In The Enterprise, Kamal Muralidharan, Lead Engineer, eBay NVIDIA® NsightTM Eclipse Edition, Goodwin (Tech lead - Visual tools), Eugene Ostroukhov (Senior engineer – Visual tools) BI Architecture Master Class for Partners - Oracle Architecture Unplugged When:June 21, 2012 Where: City Office, London, UK This workshop will be highly interactive and is aimed at Oracle OPN member partners who are IT Architects and BI+W specialists. This will be a highly interactive session and does not involve slide presentations or product feature details, it addresses IT-Architectural issues and considerations for the IT-Architect Community. Oracle Fusion Middleware Innovation Awards | Oracle Excellence Awards Share your use of Oracle Fusion Middleware solutions and how they help your organization drive business innovation. You just might win a free pass to Oracle Openworld 2012 in San Francisco. Deadline for submissions in July 17, 2012. Oracle Service Bus 11g: listing projects and services with WLST - part 1 | Michel Schildmeijer "For automating and repetitive purposes, as well for uniformity it's always good to have some scripting," says Michel Schildmeijer. Creating an Oracle Endeca Information Discovery 2.3 Application Part 3 : Creating the User Interface | Mark Rittman Oracle ACE Director Mark Rittman continues his article series. WebLogic Advisor WebCasts On-Demand A series of videos by WebLogic experts, available to those with access to support.oracle.com. Integrating OBIEE 11g into Weblogic’s SAML SSO | Andre Correa A-Team blogger Andre Correa illustrates a transient federation scenario. InfoQ: Cloud 2017: Cloud Architectures in 5 Years Andrew Phillips, Mark Holdsworth, Martijn Verburg, Patrick Debois, and Richard Davies review the evolution of cloud computing so far and look five years into the future. Thought for the Day "One cannot make an omelet without breaking eggs – but it is amazing how many eggs one can break without making a decent omelet." — Charles P. Issawi Source: softwarequotes.com

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  • Engineered Systems: Oracle schlägt drei Fliegen mit einer Klappe

    - by A&C Redaktion
    Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Die News aus dem Partnergeschäft von Oracle sorgen für Schlagzeilen im Magazin ChannelPartner. Über den neuen Fokus auf Engineered Systems und die SMB Appliances heißt es dort, so könne Oracle „drei Fliegen mit einer Klappe schlagen“: Erstens wird früheren Sun Hardware-Resellern der Einstieg ins Software-Geschäft erleichtert, zweitens bieten die Appliances neue Möglichkeiten für den Mittelstand und drittens bekräftigt die Strategie das zweistufige Channel-Modell. Dazu Silvia Kaske, Senior Director Channel Sales & Alliances Oracle Deutschland: "Wir stärken weltweit den Channel, weil das SMB-Geschäft zunehmend anzieht." Neben der durchaus positiven Wertung der Channel-Strategie bietet der Artikel einen anschaulichen Überblich darüber, was Engineered Systems eigentlich sind. Außerdem werden die Einsatzmöglichkeiten (Big Data, Mobile Computing, Cloud etc.) und Angebote von Oracle in diesem Bereich dargestellt und diskutiert. Das Highlight hierbei ist – wen wundert’s – die Oracle Database Appliance. Mit dem Portfolio wächst natürlich auch die Zahl der Spezialisierungen. Logisch, findet Silvia Kaske: "Endkunden erwarten keine Generalisten, sondern Spezialisten. Nur mit einem klaren Fokus wird der Partner erfolgreich sein". Hier geht’s zum vollständigen CP-Artikel unter dem Titel „Oracle lockt Channel mit SMB-Appliances“.

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  • Java Spotlight Episode 56: Stephan Jenssen, Java Champion, on Devoxx and Parleys

    - by Roger Brinkley
    Tweet Interview with Stephan Janssen, Java Champion, on Devoxx and Parleys Joining us this week on the Java All Star Developer Panel are Dalibor Topic, Java Free and Open Source Software Ambassador and Alexis Moussine-Pouchkine, Java EE Developer Advocate. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link: Java Spotlight Podcast in iTunes. Show Notes News Devoxx Live Recording of the Java Spotlight Podcast. Come be part of the live recording. November 18, 10:45am in BOF 1 room next to the info desk Wanted: Java Code Brainteasers Adopt a JSR Flash to Focus on PC Browsing and Mobile Apps; Adobe to More Aggressively Contribute to HTML5 First binary snapshots of Project Lambda are available JSF 2.2 recent progress - Early Draft Latest OEPE (11.1.1.8) - Eclipse 3.7.1-based  Events Nov 14-18 Devoxx, Antwerp Nov 15-17, DOAG, Nuremberg, Germany Nov 22-25, OTN Developer Days in the Nordics Nov 22-23, Goto Conference, Prague Dec 6-8, Java One Brazil, Sao Paulo Feature interview Stephan Janssen is a serial entrepreneur that has founded several successful organizations such as the Belgian Java User Group (BeJUG) in 1996, JCS Int. in 1998, JavaPolis in 2002 and now Parleys.com in 2006. He has been using Java since its early releases in 1995 with experience of developing and implementing real world Java solutions in the finance and manufacturing industries. Today Stephan is the CTO of the Java Competence Center at RealDolmen. He was selected by BEA Systems as the first European (independent) BEA Technical Director. He has also been recognized by the Server Side as one of the 54 Who is Who in Enterprise Java 2004. Sun has recognized in 2005 his efforts for the Java Community and has engaged him in the Java Champion project. He has spoken at numerous Java and JUG conferences around the world. Mail Bag What's Cool Increased interest in Mobile and Embedded topics, on the heels of the JavaOne announcements. Speaking engagements, etc PodFodder: John Duimovich on IBM & OpenJDK at JavaOne 2011 Oracle Releases Oracle Solaris 11, the First Cloud OS Show Transcripts Transcript for this show is available here when available.

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  • Developer Day @ OOP 2001with SOA Specialized Partners

    - by Jürgen Kress
    Oracle SOA Specialized Partners like Opitz Consulting participate in our key marketing events. Therefore make sure that you start your journey to SOA Specialization! ORACLE Developer Day auf der OOP: Entdecken Sie die Einsatzmöglichkeiten und Leistungsfähigkeit der Java-Technologie! incl. Live Hacking mit Special Guest: JAVA Guru Adam Bien! Enterprise-Anwendungen leicht gemacht! Beschleunigen Sie Ihre Entwicklung mit Java. Kommen Sie zum kostenlosen Ganztages-Workshop von ORACLE auf der OOP und lernen Sie die Leistungsfähigkeit von Java kennen. Erfahren Sie mehr über die Java Strategie und die Produktroadmap, welche Einsatzmöglichkeiten Java SE für Embedded erschließt und wie sich eine SOA und BPM-Lösung auf der Basis von Java realisieren lässt. Die vielfältigen Verbesserungen von Java EE6 erleichtern den Entwicklern das Leben erheblich. Kennen Sie bereits das Potential von Java EE6? Adam Bien wird Sie mit einem Live-Hacking von den Stühlen reißen. Torsten Winterberg, Oracle Fusion Middleware ACE Director und Danilo Schmiedel stellen vor wie Java Entwickler die Oracle SOA & BPM Lösungen einbinden können. Am Nachmittag können Sie dann in einer Hands-On Session mit Ihrem eigenen Laptop Java Persistence API, Java Beans, CDI und weitere Technologien ausprobieren. In diesem kostenlosen Workshop von Oracle können Sie sich mit Gleichgesinnten austauschen, sich die neueste Technik direkt von den Oracle Experten zeigen lassen und an praktischen Programmierübungen teilnehmen. Auf dieser Veranstaltung sind Sie richtig, wenn Sie mehr über den aktuellen Status der Java Roadmap wissen wollen, mehr über Java Technologie- und Lösungen (Java SE, ME, etc) erfahren wollen, die Plattform Java EE erproben, die Vorteile der Java EE 6 für Ihre Arbeit verstehen möchten, wenn Sie auf eine Enterprise-Landschaft hochskalieren wollen, mit Java Server Faces Front-Ends erstellen, neue Entwicklungsprojekte planen oder gerade in Angriff annehmen. Registrieren Sie sich jetzt!   ICM - Internationales Congress Center München Am Messesee, Trudering-Riem 81829 München 27. Januar 2011 9.00 Uhr - 16.30 Uhr For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: OOP,Adam Bien,Torsten Winterberg,Opitz Consulting,Oracle,SOA,SOA Specialization,OPN

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  • ArchBeat Link-o-Rama for 2012-09-19

    - by Bob Rhubart
    BPM Process Accelerator Packs – Update | Pat Shepherd Architect Pat Shepherd shares several resources relevant to the new Oracle Process Accelerators for Oracle Business Process Management. Oracle BI EE Management Pack Now Available for Oracle Enterprise Manager 12cR2 | Mark Rittman A handy and informative overview from Oracle ACE Director Mark Rittman. WebSockets on WebLogic Server | Steve Button "As there's no standard WebSocket Java API at this point, we've chosen to model the API on the Grizzly WebSocket API with some minor changes where necessary," says James "Buttso" Buttons. "Once the results of JSR-356 (Java API for WebSocket) becomes public, we'll look to implement and support that." Oracle Reference Architecture: Software Engineering This document from the IT Strategies from Oracle library focuses on integrated asset management and the need for efffective asset metadata management to insure that assets are properly tracked and reused in a manner that provides a holistic functional view of the enterprise. The tipping point for cloud management is nigh | Cloud Computing - InfoWorld "Businesses typically don't think too much about managing IT resources until they become too numerous and cumbersome to deal with on an ad hoc basis—a point many companies will soon hit in their adoption of cloud computing." — David Linthicum DevOps Basics: Track Down High CPU Thread with ps, top and the new JDK7 jcmd Tool | Frank Munz "The approach is very generic and works for WebLogic, Glassfish or any other Java application," say Frank Munz. "UNIX commands in the example are run on CentOS, so they will work without changes for Oracle Enterprise Linux or RedHat. Creating the thread dump at the end of the video is done with the jcmd tool from JDK7." Frank has captured the process in the posted video. OIM 11g R2 UI customization | Daniel Gralewski "OIM user interface customizations are easier now, and they survive patch applications--there is no need to reapply them after patching," says Fusion Middleware A-Team member Daniel Gralewski. "Adding new artifacts, new skins, and plugging code directly into the user interface components became an easier task." Daniel shows just how easy in this post. Thought for the Day "I have yet to see any problem, however complicated, which, when looked at in the right way, did not become still more complicated." — Poul Anderson (November 25, 1926 – July 31, 2001) Source: SoftwareQuotes.com

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  • Jornada de conocimiento CX. Una experiencia sin precedentes.

    - by Noelia Gomez
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Más de 40 profesionales de Contact Centers de las empresas más notorias del país, se reunieron ayer en un entorno privilegiado como es la majestuosa Casa de Velázquez de Madrid. La jornada comenzó con la bienvenida de Fernando Rumbero, Director de Generación de Negocio de Aplicaciones en Oracle, que nos planteó la situación del mercado y nos puso en perspectiva de la visión del cliente. Después Ana del Amo , Gema Sebastian, ambas especialistas en soluciones CRM,y Albert Valls, especialista en aplicaciones en la nube, nos hablaron de los retos a los que se enfrentan los departamento de atención al cliente, nos dieron las claves de cómo abordarlos y aterrizaron los conceptos con casos reales. La nota de positivismo nos la dio la ponencia de Silvia García, Directora del Instituto de la Felicidad de Coca-Cola, hablándonos de la importancia de la felicidad y cómo llevarla a nuestro trabajo y transmitirla al cliente. La jornada finalizó con una mesa redonda donde todos los asistentes compartieron sus experiencias, inquietudes y necesidades para lograr el lazo perfecto en la relación con el cliente. El broche final fue marcado por la comida con el networking como telón de fondo y amenizado por un concierto de piano en directo. Esperando que lo hayan disfrutado, queríamos agradecer a los asistentes su participación y disposición, que fueron la clave para lograr un ambiente excepcional. Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • CIO's Corner: Achieving a Balance

    - by Michelle Kimihira
    Author: Rick Beers Senior Director, Product Management, Oracle Fusion Middleware All too often, a CIO is unfairly characterized as either technology-focused or business-focused; as more concerned with either infrastructure performance or business excellence. It seems to me that this completely misses the point. I have long thought that a CIO has probably the most complex C-level position in an enterprise, one that requires an artful balance among four entirely different constituencies, often with competing values and needs. How a CIO balances these is the single largest determinant of success. I was reminded of this while reading the excellent interview of Mark Hurd by CNBC’s Maria Bartiromo in a recent issue of USATODAY (Bartiromo: Oracle's Hurd is in tech sweet spot). The interview covers topics such as Big Data, Leadership and Oracle’s growth strategy. But the topic that really got my interest, and reminded me of the need for balance, was on IT spending trends, in which Mark Hurd observed, “…budgets are tight. What most of our customers have today is both an austerity plan to save money and at the same time a plan to reapply that money to innovation. There isn't a customer we have that doesn't have an austerity plan and an innovation plan.” In an era of economic uncertainty, and an accelerating pace of business change, this is probably the toughest balance a CIO must achieve. Yet for far too many IT organizations, operating costs consume over 75% of their budgets, leaving precious little for innovation and investment in business-critical technology programs. I have found that many CIO’s are trapped by their enterprise systems platforms, which were originally architected for Standardization, Compliance and tightly integrated linear Workflows. Yes, these traits are still required for specific reasons and cannot be compromised. But they are no longer enough. New demands are emerging: the explosion in the volume and diversity of Data, the Consumerization of IT, the rise of Social Media, and the need for continual Business Process Reengineering. These were simply not the design criteria for Enterprise 1.0 and attempting to leverage them with current systems platforms results in an escalation in complexity and a resulting increase in operating costs for many IT organizations. This is the cost vs investment trap and what most constrains CIO’s from achieving the balance they need. But there is a way out of this trap. Enterprise 2.0 represents an entirely new enterprise systems architecture, one that is ‘Business-Centric’ rather than ‘ERP Centric’, which defined the architecture of Enterprise 1.0. Oracle’s best in class suite of Fusion Middleware Products enables a layered approach to enterprise systems architectures that provides the balance that an enterprise needs. The most exciting part of all this? The bottom two layers are focused upon reducing costs and the upper two layers provide business value and innovation. Finally, the Balance a CIO needs.  Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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  • Java Spotlight Episode 104: Devoxx 4 Kids

    - by Roger Brinkley
    Stephan Jannsen talks about the new Devoxx 4 Kids that he launched this last weekend in Belgium. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News WebSocket JSR Early Draft (JSR 356) JAX-RS 2 Public Draft (JSR 339) JMS2, JAX-RS 2, WebSocket, JSON integrated in GlassFish 4 Promoted Builds Java EE 7 Revised Scope - Q2 2013 JavaOne Content Available for Free Please try Oracle's Java Uninstall Applet OpenJDK Community and Project Scorecard Experimental new utility to detect issues in javadoc comments PermGen Elimination project is promoting JDK bug migration milestone: JIRA now the system of record Project Jigsaw: On the next train New OpenJDK Projects: ThreeTen & Project Sumatra Events Oct 15-17, JAX London, London, United Kingdom Oct 20, Devoxx 4 Kids Français, Brussels, Belgium Oct 22-23, Freescale Technology Forum - Japan, Tokyo, Japan Oct 23-25, EclipseCon Europe, Ludwigsburg, Germany Oct 30-Nov 1, Arm TechCon, Santa Clara, United States of America Oct 31, JFall, Hart van Holland, Netherlands Nov 2-3, JMaghreb, Rabat, Morocco Nov 5-9, Øredev Developer Conference, Malmö, Sweden Nov 13-17, Devoxx, Antwerp, Belgium Nov 20-22, DOAG 2012, Nuremberg, Germany Dec 3-5, jDays, Göteborg, Sweden Dec 4-6, JavaOne Latin America, Sao Paolo, Brazil Feature InterviewStephan Janssen is a serial entrepreneur that has founded several successful organizations such as the Belgian Java User Group (BeJUG) in 1996, JCS Int. in 1998, JavaPolis in 2002 and now Parleys.com in 2006. He has been using Java since its early releases in 1995 with experience of developing and implementing real world Java solutions in the finance and manufacturing industries. Today Stephan is the CTO of the Java Competence Center at RealDolmen. He was selected by BEA Systems as the first European (independent) BEA Technical Director. He has also been recognized by the Server Side as one of the 54 Who is Who in Enterprise Java 2004. Sun has recognized in 2005 his efforts for the Java Community and has engaged him in the Java Champion project. He has spoken at numerous Java and JUG conferences around the world.Devoxx 4 KidsNew to Java Programming Center -- Young Developers What’s Cool "Here is the draft proposal to add a public Base64 utility class for JDK8." Default methods for jdk8: request for code review Raspberry Pi Model B now ships with 512MB of RAM JDuchess roadshow on the Island of Java. Nety and Mila from Meruvian.First week roadshowSecond week roadshowThird week part 1

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  • Transform Your Portal Experience and Optimize Online Engagement

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Does your portal environment foster collaboration between your business and your customers? Are you effectively managing your customer, employee, and partner relationships and engagement? Can your users access information through Web, mobile, and social channels? Online engagement solutions give organizations the ability to listen and respond to their customers, provide targeted experiences, and encourage interaction among customers and employees.Join us for a webcast on Thursday, April 12, 2012 at 10 a.m. PT / 1 p.m. ET, where Sachin Agarwal, Senior Director of Product Management and Kellsey Ruppel, Senior Product Marketing Manager for Oracle WebCenter, will tell you how to transform your portal experience and optimize online engagement. With Oracle WebCenter, you can: Deliver an optimized online experience for your users Create contextually relevant, targeted online experiences Provide intuitive and secure access to back-office applications Manage and moderate interactive, multichannel social interactions Register today and learn how to make your portals more interactive and engaging across multiple channels.

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  • Goodbye FY14, Welcome FY15!

    - by Alliances & Channels Redaktion
    FY14, ein spannendes Geschäftsjahr liegt gerade hinter uns. Das ist immer auch ein Anlass, um Bilanz zu ziehen. Lassen wir also gemeinsam 12 ereignisreiche Monate Revue passieren! Beim Blick auf die Ereignisse des FY14 stehen natürlich Sie, unsere Partner, an allererster Stelle, denn Sie leisten einen ungeheuer wichtigen Beitrag zum Erfolg von Oracle. Dafür möchte ich Ihnen heute im Namen von Oracle A&C ganz herzlich danken! Von all den Events und Highlights im Partnerbereich war die Oracle Open World auch in FY14 schon allein quantitativ das Beeindruckendste: 60.000 Besucherinnen und Besucher aus 145 Ländern, 2.555 Sessions und 3.599 Speaker. Die angereisten Partner kamen in San Francisco zum Oracle PartnerNetwork Exchange zusammen. Dort tauschten sie sich über aktuelle Fragen zu Applications, Cloud, Engineered Systems, Big Data sowie Industry Solutions aus – Themen die uns auch in FY15 sicher bewegen werden! FY14 war bei Oracle auch das Jahr der Datenbank-Offensive: Auf der Open World wurde die neue In-Memory-Option für Datenbanken präsentiert, das Schlagwort Datenbank-Tuning machte die Runde. Als Meilenstein gilt vor allem die enorme Beschleunigung, die mit Version 12.1.0.1 der Oracle Database 12c möglich wird. Diese und weitere Innovationen sorgten für viel positives Presseecho. Im Januar 2014 kamen die Partner aus ganz Deutschland nach München zum Oracle Partner Day und zur Verleihung der Oracle Excellence Awards. Wie immer war unsere Blogredaktion natürlich live vor Ort. Zu den Höhepunkten des Partner Day zählte die Key Note zur Oracle Strategie von Helene Lengler, Vice President Sales Fusion Middleware & Engineered Systems. Spannend für die Partner war auch der Blick in die Zukunft mit Andreas Zilch (Experton): Industrie 4.0 lautete eines seiner zentralen Themen - also die Frage der Informatisierung der klassischen Industrien und damit natürlich auch das Internet of Things. Ich freue mich auf neue Herausforderungen im FY2015 und vor allem auf die anregende Zusammenarbeit mit Ihnen! Wir werden gemeinsam daran arbeiten, spannende Projekte u.a. mit Big Data, Customer Experience oder Cloud zu entwickeln. Uns allen wünsche ich ein gutes, erfolgreiches Geschäftsjahr 2015. Herzlichst, Ihr Christian Werner Senior Director Alliances & Channels Deutschland

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  • Goodbye FY14, Welcome FY15!

    - by Alliances & Channels Redaktion
    FY14, ein spannendes Geschäftsjahr liegt gerade hinter uns. Das ist immer auch ein Anlass, um Bilanz zu ziehen. Lassen wir also gemeinsam 12 ereignisreiche Monate Revue passieren! Beim Blick auf die Ereignisse des FY14 stehen natürlich Sie, unsere Partner, an allererster Stelle, denn Sie leisten einen ungeheuer wichtigen Beitrag zum Erfolg von Oracle. Dafür möchte ich Ihnen heute im Namen von Oracle A&C ganz herzlich danken! Von all den Events und Highlights im Partnerbereich war die Oracle Open World auch in FY14 schon allein quantitativ das Beeindruckendste: 60.000 Besucherinnen und Besucher aus 145 Ländern, 2.555 Sessions und 3.599 Speaker. Die angereisten Partner kamen in San Francisco zum Oracle PartnerNetwork Exchange zusammen. Dort tauschten sie sich über aktuelle Fragen zu Applications, Cloud, Engineered Systems, Big Data sowie Industry Solutions aus – Themen die uns auch in FY15 sicher bewegen werden! FY14 war bei Oracle auch das Jahr der Datenbank-Offensive: Auf der Open World wurde die neue In-Memory-Option für Datenbanken präsentiert, das Schlagwort Datenbank-Tuning machte die Runde. Als Meilenstein gilt vor allem die enorme Beschleunigung, die mit Version 12.1.0.1 der Oracle Database 12c möglich wird. Diese und weitere Innovationen sorgten für viel positives Presseecho. Im Januar 2014 kamen die Partner aus ganz Deutschland nach München zum Oracle Partner Day und zur Verleihung der Oracle Excellence Awards. Wie immer war unsere Blogredaktion natürlich live vor Ort. Zu den Höhepunkten des Partner Day zählte die Key Note zur Oracle Strategie von Helene Lengler, Vice President Sales Fusion Middleware & Engineered Systems. Spannend für die Partner war auch der Blick in die Zukunft mit Andreas Zilch (Experton): Industrie 4.0 lautete eines seiner zentralen Themen - also die Frage der Informatisierung der klassischen Industrien und damit natürlich auch das Internet of Things. Ich freue mich auf neue Herausforderungen im FY2015 und vor allem auf die anregende Zusammenarbeit mit Ihnen! Wir werden gemeinsam daran arbeiten, spannende Projekte u.a. mit Big Data, Customer Experience oder Cloud zu entwickeln. Uns allen wünsche ich ein gutes, erfolgreiches Geschäftsjahr 2015. Herzlichst, Ihr Christian Werner Senior Director Alliances & Channels Deutschland

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  • BPM 11g Customer Stories & Solution Catalog & Process Accelerators

    - by JuergenKress
    Stories Everyone loves a good story on planning or implementing a BPM strategy. Everyone wants to hear how it was done before?, what worked?, what was achieved? If you have achieved success with BPM, we are very keen to hear your stories and examples of how your customers use it. We receive lots of requests from people who are thinking of using BPM to solve a specific problem or in combination with a specific technology to talk to someone who has done it before. These stories are invaluable. Drop down the details of anything you think is relevant with a bit of detail and we will follow up on it. As one good deed deserves another, we will do our best to give you stories if you need them to show that where you are going, others have treaded before. Send your stories to us using this e-mail link and we will share them among other like minded people. Solution Catalogue This summer, Oracle is launching a solution catalogue specifically intended for partners. If you have delivered a successful implementation in BPM and think it could be reused and applied again in a similar scenario in the same industry or in a similar environment, then we ware keen to know about it and will add it to the solution catalogue. The solution catalogue will showcase successful BPM solutions both inside and outside Oracle. Be in touch with us on this e-mail link and we will make sure to add your solution. Process Accelerators Finally if you have specific processes that you are expert on, you have implemented at a customer and you want to work with us on getting these productised, then we would love to know about it. The process accelerator programme is explained in the most recent SOA/BPM Community Newsletter but again feel free to contact us if you want to get involved. Good luck with BPM and let us know how we can help. Barry O'Reilly Director BPM Solutions [email protected] SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM,Barry O Reilly,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • Oracle WebCenter: Composite Applications & Mash-Ups

    - by kellsey.ruppel(at)oracle.com
    We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how with the new release of Oracle WebCenter you can create composite applications and mashups.We recently talked with Sachin Agarwal, Director of Product Management of Enterprise 2.0 at Oracle around the topic of Composite Applications and Mashups. Oracle WebCenter provides a rich set of tools and capabilities for pulling in content, applications and collaboration functionality from various different sources and weaving them together into what we call Mashups. Mashups that also consists of transactional applications from multiple sources are specifically called Composite Applications. With the latest release of Oracle WebCenter one can develop highly productive tasked based interfaces that aggregate a related set of applications that are part of a business process and provide in context collaboration tools so that users don’t have to navigate away to different tabs to achieve these tasks. For instance, a call center representative (CSR), not only needs to be able to pull customer information from a CRM application like Siebel, but also related information from Oracle E-Business Suite about whether a specific order has shipped. The CSR will be far more efficient if he or she does not have to open different tabs to login into multiple applications while the customer is waiting, but can access all this information in one mashup.Oracle WebCenter Suite provides a comprehensive set of tooling that enables a business user to quickly aggregate together a mashup and wire-in different backend applications to create a custom dashboard. Not only does Oracle WebCenter supports a wide set of standards (WSRP 1.0, 2.0, JSR 168, JSR 286) that allow portlets  from other applications to be surfaced within WebCenter, but it also provides tools to bring in other web applications such as .Net Applications  as well as SharePoint webparts. The new Business Mash-up editor allows business users to take any Oracle Application or 3rd party application and wire the backend data sources or APIs to a rich set of visualizations and reuse them in mashups.  Moreover, Business users can customize or personalize any page using Oracle WebCenter Composer’s on-the-fly visual page editing features. Users access and select different resource components available in Oracle WebCenter’s Business Dictionary in order to add new content to the page. The Business Dictionary provides a role-based view of available components or resources, and these components can include information from a variety of enterprise resources such as enterprise applications, managed content, rich media, business processes, or business intelligence systems. Together, Oracle WebCenter’s Composer and Business Dictionary give users access to a powerful, yet easy to use, set of tools to personalize and extend their Oracle WebCenter portals and applications without involving IT.Keep checking back this week as we share more information on how you can easily create Commposite Applications and Mashups with Oracle WebCenter .Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, applications, mashups, composite applications

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  • Oracle WebCenter: Composite Applications & Mash-Ups

    - by kellsey.ruppel(at)oracle.com
    We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how with the new release of Oracle WebCenter you can create composite applications and mashups.We recently talked with Sachin Agarwal, Director of Product Management of Enterprise 2.0 at Oracle around the topic of Composite Applications and Mashups. Oracle WebCenter provides a rich set of tools and capabilities for pulling in content, applications and collaboration functionality from various different sources and weaving them together into what we call Mashups. Mashups that also consists of transactional applications from multiple sources are specifically called Composite Applications. With the latest release of Oracle WebCenter one can develop highly productive tasked based interfaces that aggregate a related set of applications that are part of a business process and provide in context collaboration tools so that users don’t have to navigate away to different tabs to achieve these tasks. For instance, a call center representative (CSR), not only needs to be able to pull customer information from a CRM application like Siebel, but also related information from Oracle E-Business Suite about whether a specific order has shipped. The CSR will be far more efficient if he or she does not have to open different tabs to login into multiple applications while the customer is waiting, but can access all this information in one mashup.Oracle WebCenter Suite provides a comprehensive set of tooling that enables a business user to quickly aggregate together a mashup and wire-in different backend applications to create a custom dashboard. Not only does Oracle WebCenter supports a wide set of standards (WSRP 1.0, 2.0, JSR 168, JSR 286) that allow portlets  from other applications to be surfaced within WebCenter, but it also provides tools to bring in other web applications such as .Net Applications  as well as SharePoint webparts. The new Business Mash-up editor allows business users to take any Oracle Application or 3rd party application and wire the backend data sources or APIs to a rich set of visualizations and reuse them in mashups.  Moreover, Business users can customize or personalize any page using Oracle WebCenter Composer’s on-the-fly visual page editing features. Users access and select different resource components available in Oracle WebCenter’s Business Dictionary in order to add new content to the page. The Business Dictionary provides a role-based view of available components or resources, and these components can include information from a variety of enterprise resources such as enterprise applications, managed content, rich media, business processes, or business intelligence systems. Together, Oracle WebCenter’s Composer and Business Dictionary give users access to a powerful, yet easy to use, set of tools to personalize and extend their Oracle WebCenter portals and applications without involving IT.Keep checking back this week as we share more information on how you can easily create Commposite Applications and Mashups with Oracle WebCenter .Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, applications, mashups, composite applications

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  • Oracle WebCenter: Composite Applications & Mash-Ups

    - by kellsey.ruppel(at)oracle.com
    We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how with the new release of Oracle WebCenter you can create composite applications and mashups.We recently talked with Sachin Agarwal, Director of Product Management of Enterprise 2.0 at Oracle around the topic of Composite Applications and Mashups. Oracle WebCenter provides a rich set of tools and capabilities for pulling in content, applications and collaboration functionality from various different sources and weaving them together into what we call Mashups. Mashups that also consists of transactional applications from multiple sources are specifically called Composite Applications. With the latest release of Oracle WebCenter one can develop highly productive tasked based interfaces that aggregate a related set of applications that are part of a business process and provide in context collaboration tools so that users don’t have to navigate away to different tabs to achieve these tasks. For instance, a call center representative (CSR), not only needs to be able to pull customer information from a CRM application like Siebel, but also related information from Oracle E-Business Suite about whether a specific order has shipped. The CSR will be far more efficient if he or she does not have to open different tabs to login into multiple applications while the customer is waiting, but can access all this information in one mashup.Oracle WebCenter Suite provides a comprehensive set of tooling that enables a business user to quickly aggregate together a mashup and wire-in different backend applications to create a custom dashboard. Not only does Oracle WebCenter supports a wide set of standards (WSRP 1.0, 2.0, JSR 168, JSR 286) that allow portlets  from other applications to be surfaced within WebCenter, but it also provides tools to bring in other web applications such as .Net Applications  as well as SharePoint webparts. The new Business Mash-up editor allows business users to take any Oracle Application or 3rd party application and wire the backend data sources or APIs to a rich set of visualizations and reuse them in mashups.  Moreover, Business users can customize or personalize any page using Oracle WebCenter Composer’s on-the-fly visual page editing features. Users access and select different resource components available in Oracle WebCenter’s Business Dictionary in order to add new content to the page. The Business Dictionary provides a role-based view of available components or resources, and these components can include information from a variety of enterprise resources such as enterprise applications, managed content, rich media, business processes, or business intelligence systems. Together, Oracle WebCenter’s Composer and Business Dictionary give users access to a powerful, yet easy to use, set of tools to personalize and extend their Oracle WebCenter portals and applications without involving IT.Keep checking back this week as we share more information on how you can easily create Commposite Applications and Mashups with Oracle WebCenter .Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, applications, mashups, composite applications

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  • The Social Business Thought Leaders

    - by kellsey.ruppel
    Enterprise Gamification, Big Data, Social Support, Total Customer Experience, Pull Organizations, Social Business. Are these purely the latest buzzwords to enter the market or significant trends that companies should keep an eye on? Oracle recently sponsored and presented at the 5th Social Business Forum, one of the largest European events on the use of social media as a business tool and accelerator. Through the participation of dozens of practitioners, experts and customer success stories, the conference demonstrated how a perfect storm of technology, management and cultural change is pushing peer-to-peer conversations deep into business processes. It is clear that Social Business is serving as a new propellant of agility, efficiency and reactivity. According to Deloitte and MIT what we have learned to call Social Business is considered important in the next 3 years by 86% of managers (see Social Business: What Are Companies Really Doing?, MIT Sloan Management Review and Deloitte). McKinsey further estimates the value that can be unlocked in terms of knowledge-worker productivity, consumer insights, product co-creation, improved sales, marketing and customer service up to $1300B (See The social economy: Unlocking value and productivity through social technologies, McKinsey Global Institute). This impacts any industry, with the strongest effects seen in Media & Entertainment, Technology, Telcos and Education. For those not able to attend the Social Business Forum and also for the many friends that joined us in Milan, we decided to keep the conversation going by extracting some golden nuggets from the perspective of five of the most well-known thought-leaders in this space. Starting this week you will have the chance to view: John Hagel (Author of the Power of Pull and Co-Chairman Center for the Edge at Deloitte & Touche) Christian Finn (Senior Director, WebCenter Evangelist at Oracle) Steve Denning (Author of The Radical Management and Independent Management Consulting Professional) Esteban Kolsky (Principal & Founder at ThinkJar) Ray Wang (Principal Analyst & CEO at Constellation Research) Stay tuned to hear: How pull organizations are addressing some of the deepest challenges impacting the market. How to integrate social into existing infrastructure and processes. How to apply radical management to become more agile and profitable. About the importance of gamification as an engagement lever. The first interview with John Hagel will be published tomorrow. Don't miss it and the entire series!

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  • Get to Know a Candidate (11 of 25): Roseanne Barr&ndash;Peace &amp; Freedom Party

    - by Brian Lanham
    DISCLAIMER: This is not a post about “Romney” or “Obama”. This is not a post for whom I am voting. Information sourced for Wikipedia. Barr is an American actress, comedienne, writer, television producer, and director.  Barr began her career in stand-up comedy at clubs before gaining fame for her role in the sitcom Roseanne. The show was a hit and lasted nine seasons, from 1988 to 1997. She won both an Emmy Award and a Golden Globe Award for Best Actress for her work on the show. Barr had crafted a "fierce working-class domestic goddess" persona in the eight years preceding her sitcom and wanted to do a realistic show about a strong mother who was not a victim of patriarchal consumerism. The granddaughter of immigrants from Europe and Russia, Barr was the oldest of four children in a working-class Jewish Salt Lake City family; she was also active in the LDS Church. In 1974 she married Bill Pentland, with whom she had three children, before divorcing in 1990 and marrying comedian Tom Arnold for four years. Controversy arose when she sang "The Star-Spangled Banner" off-key at a 1990 nationally aired baseball game, followed by grabbing her crotch and spitting. After her sitcom ended, she launched her own talk show, The Roseanne Show, which aired from 1998 to 2000. In 2005, she returned to stand-up comedy with a world tour. In 2011, she starred in an unscripted TV show, Roseanne's Nuts that lasted from July to September of that year, about her life on a Hawaiian farm. The Peace and Freedom Party (PFP) is a nationally-organized political party with affiliates in more than a dozen states, including California, Florida, Colorado and Hawaii. Its first candidates appeared on the ballot in 1966, but the Peace and Freedom Party of California was founded on June 23, 1967, after the LAPD riot in the wealthy Century City section of Los Angeles, and qualified for the ballot in January 1968.  The Peace and Freedom Party went national in 1968 as a left-wing organization opposed to the Vietnam War. From its inception, Peace and Freedom Party has been a left-wing political organization. It is a strong advocate of protecting the environment from pollution and nuclear waste. It advocates personal liberties and universal, high quality and free access to education and health care. Its understanding of socialism includes a socialist economy, where industries, financial institutions, and natural resources are owned by the people as a whole and democratically managed by the people who work in them and use them. Barr is on the Ballot in: CA, CO, FL Learn more about Roseanne Barr and Peace and Freedom Party on Wikipedia.

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  • Oracle CRM For Public Sector, Commercial Business, Education

    - by michael.seback
    Chongqing Transport Commission Improves Management of Transport Projects The Chongqing Transport Commission is responsible for public passenger, road, and waterway transport in urban and rural areas of Chongqing. The commission administers the region's road and water industry; oversees the construction of transport infrastructure; and manages civil aviation, railroads, roads, waterways, ports, and wharves. "After studying the IT initiatives of other provincial transport commissions, we decided to use Siebel Public Sector to build our integrated transport service system. The Siebel software offers powerful functions that allow us to integrate information and improve the management of our road, rail, and waterway infrastructure projects." - Chen Xiaoming, Vice Director, Information Center, Chongqing Transport Commission. Read more here. Siemens Information Services Increases Productivity by 20% Siemens Information Services Pvt, Ltd. provides back-office account processing services to Siemens' vendors. The company works with Siemens' healthcare, energy, and industry divisions in Europe, the United States, and parts of the Asia-Pacific region. It approves financial services such as processing payroll, accounts data, purchase orders, invoices, and payments, and also creates service catalogs for customers and internal teams. "Oracle CRM ON Demand provides us with a complete view of each customer's data from the moment they log a request to the time we close it. This has eliminated manual requests, and improved the service we offer to our clients across the Asia-Pacific region." -Sunil Zutshi, General Manager, IT, Siemens Information Services Pvt, Ltd. Read more here. China Distance Education Holdings Improves Call Center Productivity by 24% China Distance Education Holdings Limited is a leading provider of online education. The organization offers 174 courses through 16 Web sites, including accounting, healthcare, law, and engineering. In 2010, 215,000 students were enrolled. "Online education is a fast growing sector in China. To maintain our competitiveness, we implemented Oracle Contact Center Anywhere to make it easier and faster for our call center staff to respond to student enquiries. As a result, their productivity increased by 24%." - Qin Songjiang, Chief Technology Officer, China Distance Education Holdings Limited. Read more here.

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  • links for 2010-12-22

    - by Bob Rhubart
    @hajonormann: BPM: Top Seven Architectural Topics in 2010 Oracle ACE Director Hajo Normann offers details on how to design a BPM/SOA solution including: modeling human interaction, improving BPM models, orchestrating composed services, central task management, new approaches for business-IT alignment, solutions for non-deterministic processes, and choreography. (tags: oracle otn soasymposium infoq soa bpm) InfoQ: Simplicity, The Way of the Unusual Architect Dan North talks about the tendency developers-becoming-architects have to create bigger and more complex systems. Without trying to be simplistic, North argues for simplicity, offering strategies to extract the simple essence from complex situations. (tags: ping.fm) Fun with Sun Ray, 3D, Oracle VM x86 and SRIOV (Wim Coekaerts Blog) "One of the things I like about my job is that I get to play around with stuff and make use of the technologies we work on in my teams. Sort of my own little playground." - Wim Coekaerts (tags: oracle otn virtualization oraclevm) Oracle VM VirtualBox 4.0.0 Released! (Oracle's Virtualization Blog) And you were worried about what to get that special someone for Christmas... (tags: oracle otn virtualization virtualbox) Virtual Developer Day: Oracle WebLogic Server & Java EE (#OTNVDD) (Oracle Technology Network Blog (aka TechBlog)) "Virtual Developer Day is back with a vengeance! On Feb. 1, login to learn how Oracle WebLogic Server enables a whole new level of productivity for enterprise developers." Registration is open. (tags: oracle otn events webinar java) New Coherence 3.6 Oracle University Course (Cristóbal Soto's Blog) Cristóbal Soto shares information on the "Oracle Coherence 3.6: Share and Manage Data in Clusters" course now available through Oracle University. (tags: oracle otn grid coherence) The Aquarium: Oracle WebLogic Server & Java EE developer day "Oracle WebLogic is well on its way to contribute to the general Java EE 6 momentum and the OTN Blog has just announced a Virtual Developer Day for Oracle WebLogic." (tags: oracle otn weblogic java) Enterprise 2.0 Use Cases for Semantic Web (Reiser 2.0) "How can an enterprise improve the efficiency and effectiveness of their Knowledge and Community model leveraging semantic technologies and social networking dynamics?" - Peter Reiser (tags: oracle otn enterprise2.0 semanticweb) John Gøtze: European Interoperability Framework 2.0 "This week, the European Commission announced an updated interoperability policy in the EU. The Commission has committed itself to adopt a Communication that introduces the European Interoperability Strategy (EIS) and an update to the European Interoperability Framework (EIF)..." - John Gøtze (tags: entarch Interoperability) Andy Mulholland: Maybe Web 3.0 is quite understandable – and a natural result "The idea of Web 1.0 = content, Web 2.0 = people and Web 3.0 = services has a nice symmetrical feel to it, in fact it feels basically right as such a definition would include the two other major definitions as well. So if we put these things all together what picture do we see?" - Andy Mulholland (tags: web2.0 web3.0) Ken Downs: A Working Definition of Business Logic, with Implications for CRUD Code "The Wikipedia entry on 'Business Logic' has a wonderfully honest opening sentence stating that 'Business logic, or domain logic, is a non-technical term...'"  (tags: businesslogic crud)

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  • Oracle Partner Day 2012: Neue Geschäftschancen warten auf Sie!

    - by A&C Redaktion
    Wie gut kennen Sie die Neuerungen der Oracle "One Red Stack"-Unternehmensstrategie? In Zukunft werden Sie, als unser Partner, das gesamte Oracle Produktportfolio – Software, Hardware und Applications – verkaufen können! Ihr Profit: die neue Vielfalt. Toppen Sie Ihre Marktpräsenz! Erschließen Sie sich neue Märkte, neue Kundengruppen. Potenzieren Sie Ihren Erfolg in Zukunft! Maximize your Potential – das ist Ihr Stichwort für das Geschäftsjahr und unser Motto für den Oracle Partner Day am 29. Oktober 2012 in der Commerzbank Arena in Frankfurt. Erleben Sie in unseren Breakout Sessions, wo das Vertriebs-Plus für Sie liegt. Was Ihr Kunde wissen muss. Und wo Sie überzeugen können. Alle parallel laufenden Breakout Sessions werden wiederholt, damit Sie in jedem Fall daran teilnehmen können. Konzentriert auf Erfolg: das neue Oracle Alliances & Channel-Konzept Wir liefern Ihnen die entscheidenden Argumente für Kunden, die auf Nachhaltigkeit und Investitionssicherheit setzen. Für Sie, wenn Sie in Zukunft mehr erreichen wollen! Für alle, die Partner Excellence aus einer Hand anbieten können. Erfahren Sie die Produktneuheiten von der Oracle Open World (OOW) in San Francisco (30. September bis 4. Oktober 2012) aus erster Hand. In der Expert- und Partner Service-Zone finden Sie Antworten zu allen Themenschwerpunkten. Nutzen Sie dazu das neue Speed-Dating-Format, um schnell den richtigen Ansprechpartner für Ihre Fragen zu Vertrieb und Produkten zu finden. Machen Sie den Test. Wir zahlen die Testgebühr! Nutzen Sie die Gelegenheit, sich direkt zum OPN Implementation Specialist zu akkreditieren! Melden Sie sich jetzt an zum offiziellen Implementierungstest beim Testcenter Pearson Vue vor Ort beim Oracle Partner Day. Wählen Sie Ihre Fachbereiche Fusion Middleware, Applications, Hardware, Datenbank und gehen Sie als Implementierungsspezialist nach Hause. Kommen Sie zum Oracle Partner Day 2012 – aktives Partner Networking, Management Kontakte und Expertenwissen inklusive! Sichern Sie sich jetzt einen der begehrten Plätze und Ihre Teilnahme – auch am Test! Die Teilnahme ist für Sie als Oracle Partner selbstverständlich kostenfrei. Hier finden Sie weitere Informationen zum Oracle Partner Day und den Link zur Registrierung. Wir freuen uns auf Sie! Ihr Christian Werner Senior Director Alliances & Channels Germany P.S.: Direkt nach dem Oracle Partner Day findet der Oracle Day für Endkunden statt. Sie als Partner können gerne an dieser Veranstaltung gemeinsam mit Ihren Kunden teilnehmen, die Plätze sind limitiert. Hier finden Sie weitere Infos zum Oracle Day.

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