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• PASS summit 2013. We do not remember days. We remember moments.

  - by Maria Zakourdaev

    "Business or pleasure?" barked the security officer in the Charlotte International Airport. "I’m not sure, sir," I whimpered, immediately losing all courage. "I'm here for the database technologies summit called PASS”. "Sounds boring. Definitely a business trip." Boring?! He couldn’t have been more wrong. If he only knew about the countless meetings throughout the year where I waved my hands at my great boss and explained again and again how fantastic this summit is and how much I learned last year. One by one, the drops of water began eating away at the stone. He finally approved of my trip just to stop me from torturing him. Time moves as slow as a turtle when you are waiting for something. Time runs as fast as a cheetah when you are there. PASS has come...and passed. It’s been an amazing week. Enormous sqlenergy has filled the city, filled the convention center and the surrounding pubs and restaurants. There were awesome speakers, great content, and the chance to meet most inspiring database professionals from all over the world. Some sessions were unforgettable. Imagine a fully packed room with more than 500 people in awed silence, catching each and every one of Paul Randall's words. His tremendous energy and deep knowledge were truly thrilling. No words can describe Rob Farley's unique presentation style, captivating and engaging the audience. When the precious session minutes were over, I could tell that the many random puzzle pieces of information that his listeners knew had been suddenly combined into a clear, cohesive picture. I was amazed as always by Paul White's great sense of humor and his phenomenal ability to explain complicated concepts in a simple way. The keynote by the brilliant Dr. DeWitt from Microsoft in front of the full summit audience of 5000 deeply listening people was genuinely breathtaking. The entire conference throughout offered excellent speakers who inspired me to absorb the knowledge and use it when I got home. To my great surprise, I found that there are other people in this world who like replication as much I do. During the Birds of a Feather Luncheon, SQL Server MVP Ted Krueger was writing a script for replicating the food to other tables. I learned many things at PASS, and not all of them were about SQL. After three summits, this time I finally got the knack of networking. I actually went up and spoke to people, and believe me, that was not easy for an introvert. But this is what the summit is all about. Sqlpeople. They are the ones who make it such an exciting experience. I will be looking forward to the next year. Till then I have my notes and new ideas. How long was the summit? Thousands of unforgettable moments.

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• Chalk Talk with John: What Does User Experience Mean to You?

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Author: John Brunswick The "Chalk Talk with John" series will explore the practical value of Middleware in the context of two fictional communities, shared through analogies aligned to enterprise technology.  This format offers business stakeholders and IT a common language for understanding the benefits of technology in support of their business initiatives, regardless of their current level of technical knowledge. I will endeavor to showcase an episode highlighting business use cases and how technology plays a role in business on a bi-weekly basis. The debut episode highlights the benefits of user experience capabilities supplied by Portal technologies, by juxtaposing the communities of Middleware Fields and Codeaway Valley with regard to the time and effort their residents spend performing everyday tasks.  This comparison provides insight into the benefits of leveraging a common user experience foundation to support the tasks that our employees, customers and partners engage in on a daily basis with our organizations. Take a look and let me know your thoughts! Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} About me: Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology.  Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals. Connect with me on Twitter and visit my site for Oracle Fusion Middleware related tips.

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• Heterogeneous Datacenter Management with Enterprise Manager 12c

  - by Joe Diemer

  The following is a Guest Blog, contributed by Bryce Kaiser, Product Manager at Blue MedoraWhen I envision a perfect datacenter, it would consist of technologies acquired from a single vendor across the entire server, middleware, application, network, and storage stack - Apps to Disk - that meets your organization’s every IT requirement with absolute best-of-breed solutions in every category.   To quote a familiar motto, your datacenter would consist of "Hardware and Software, Engineered to Work Together".  In almost all cases, practical realities dictate something far less than the IT Utopia mentioned above.   You may wish to leverage multiple vendors to keep licensing costs down, a single vendor may not have an offering in the IT category you need, or your preferred vendor may quite simply not have the solution that meets your needs.    In other words, your IT needs dictate a heterogeneous IT environment.  Heterogeneity, however, comes with additional complexity. The following are two pretty typical challenges:1) No End-to-End Visibility into the Enterprise Wide Application Deployment. Each vendor solution which is added to an infrastructure may bring its own tooling creating different consoles for different vendor applications and platforms.2) No Visibility into Performance Bottlenecks. When multiple management tools operate independently, you lose diagnostic capabilities including identifying cross-tier issues with database, hung-requests, slowness, memory leaks and hardware errors/failures causing DB/MW issues. As adoption of Oracle Enterprise Manager (EM) has increased, especially since the release of Enterprise Manager 12c, Oracle has seen an increase in the number of customers who want to leverage their investments in EM to manage non-Oracle workloads.  Enterprise Manager provides a single pane of glass view into their entire datacenter.  By creating a highly extensible framework via the Oracle EM Extensibility Development Kit (EDK), Oracle has provided the tooling for business partners such as my company Blue Medora as well as customers to easily fill gaps in the ecosystem and enhance existing solutions.  As mentioned in the previous post on the Enterprise Manager Extensibility Exchange, customers have access to an assortment of Oracle and Partner provided solutions through this Exchange, which is accessed at http://www.oracle.com/goto/emextensibility.  Currently, there are over 80 Oracle and partner provided plug-ins across the EM 11g and EM 12c versions.  Blue Medora is one of those contributing partners, for which you will find 3 of our solutions including our flagship plugin for VMware.  Let's look at Blue Medora’s VMware plug-in as an example to what I'm trying to convey.  Here is a common situation solved by true visibility into your entire stack:Symptoms•    My database is bogging down, however the database appears okay internally.  Maybe it’s starved for resources?•    My OS tooling is showing everything is “OK”.  Something doesn’t add up. Root cause•    Through the VMware plugin we can see the problem is actually on the virtualization layer Solution•    From within Enterprise Manager  -- the same tool you use for all of your database tuning -- we can overlay the data of the database target, host target, and virtual machine target for a true picture of the true root cause. Here is the console view: Perhaps your monitoring conditions are more specific to your environment.  No worries, Enterprise Manager still has you covered.  With Metric Extensions you have the “Next Generation” of User-Defined Metrics, which easily bring the power of your existing management scripts into a single console while leveraging the proven Enterprise Manager framework. Simply put, Oracle Enterprise manager boasts a growing ecosystem that provides the single pane of glass for your entire datacenter from the database and beyond.  Bryce can be contacted at [email protected]

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• An Actionable Common Approach to Federal Enterprise Architecture

  - by TedMcLaughlan

  The recent “Common Approach to Federal Enterprise Architecture” (US Executive Office of the President, May 2 2012) is extremely timely and well-organized guidance for the Federal IT investment and deployment community, as useful for Federal Departments and Agencies as it is for their stakeholders and integration partners. The guidance not only helps IT Program Planners and Managers, but also informs and prepares constituents who may be the beneficiaries or otherwise impacted by the investment. The FEA Common Approach extends from and builds on the rapidly-maturing Federal Enterprise Architecture Framework (FEAF) and its associated artifacts and standards, already included to a large degree in the annual Federal Portfolio and Investment Management processes – for example the OMB’s Exhibit 300 (i.e. Business Case justification for IT investments).A very interesting element of this Approach includes the very necessary guidance for actually using an Enterprise Architecture (EA) and/or its collateral – good guidance for any organization charged with maintaining a broad portfolio of IT investments. The associated FEA Reference Models (i.e. the BRM, DRM, TRM, etc.) are very helpful frameworks for organizing, understanding, communicating and standardizing across agencies with respect to vocabularies, architecture patterns and technology standards. Determining when, how and to what level of detail to include these reference models in the typically long-running Federal IT acquisition cycles wasn’t always clear, however, particularly during the first interactions of a Program’s technical and functional leadership with the Mission owners and investment planners. This typically occurs as an agency begins the process of describing its strategy and business case for allocation of new Federal funding, reacting to things like new legislation or policy, real or anticipated mission challenges, or straightforward ROI opportunities (for example the introduction of new technologies that deliver significant cost-savings).The early artifacts (i.e. Resource Allocation Plans, Acquisition Plans, Exhibit 300’s or other Business Case materials, etc.) of the intersection between Mission owners, IT and Program Managers are far easier to understand and discuss, when the overlay of an evolved, actionable Enterprise Architecture (such as the FEA) is applied.  “Actionable” is the key word – too many Public Service entity EA’s (including the FEA) have for too long been used simply as a very highly-abstracted standards reference, duly maintained and nominally-enforced by an Enterprise or System Architect’s office. Refreshing elements of this recent FEA Common Approach include one of the first Federally-documented acknowledgements of the “Solution Architect” (the “Problem-Solving” role). This role collaborates with the Enterprise, System and Business Architecture communities primarily on completing actual “EA Roadmap” documents. These are roadmaps grounded in real cost, technical and functional details that are fully aligned with both contextual expectations (for example the new “Digital Government Strategy” and its required roadmap deliverables - and the rapidly increasing complexities of today’s more portable and transparent IT solutions.  We also expect some very critical synergies to develop in early IT investment cycles between this new breed of “Federal Enterprise Solution Architect” and the first waves of the newly-formal “Federal IT Program Manager” roles operating under more standardized “critical competency” expectations (including EA), likely already to be seriously influencing the quality annual CPIC (Capital Planning and Investment Control) processes.  Our Oracle Enterprise Strategy Team (EST) and associated Oracle Enterprise Architecture (OEA) practices are already engaged in promoting and leveraging the visibility of Enterprise Architecture as a key contributor to early IT investment validation, and we look forward in particular to seeing the real, citizen-centric benefits of this FEA Common Approach in particular surface across the entire Public Service CPIC domain - Federal, State, Local, Tribal and otherwise. Read more Enterprise Architecture blog posts for additional EA insight!

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• The Future of Air Travel: Intelligence and Automation

  - by BobEvans

  Remember those white-knuckle flights through stormy weather where unexpected plunges in altitude result in near-permanent relocations of major internal organs? Perhaps there’s a better way, according to a recent Wall Street Journal article: “Pilots of a Honeywell International Inc. test plane stayed on their initial flight path, relying on the company's latest onboard radar technology to steer through the worst of the weather. The specially outfitted Boeing 757 barely shuddered as it gingerly skirted some of the most ferocious storm cells over Fort Walton Beach and then climbed above the rest in zero visibility.” Or how about the multifaceted check-in process, which might not wreak havoc on liver location but nevertheless makes you wonder if you’ve been trapped in some sort of covert psychological-stress test? Another WSJ article, called “The Self-Service Airport,” says there’s reason for hope there as well: “Airlines are laying the groundwork for the next big step in the airport experience: a trip from the curb to the plane without interacting with a single airline employee. At the airport of the near future, ‘your first interaction could be with a flight attendant,’ said Ben Minicucci, chief operating officer of Alaska Airlines, a unit of Alaska Air Group Inc.” And in the topsy-turvy world of air travel, it’s not just the passengers who’ve been experiencing bumpy rides: the airlines themselves are grappling with a range of challenges—some beyond their control, some not—that make profitability increasingly elusive in spite of heavy demand for their services. A recent piece in The Economist illustrates one of the mega-challenges confronting the airline industry via a striking set of contrasting and very large numbers: while the airlines pay $7 billion per year to third-party computerized reservation services, the airlines themselves earn a collective profit of only $3 billion per year. In that context, the anecdotes above point unmistakably to the future that airlines must pursue if they hope to be able to manage some of the factors outside of their control (e.g., weather) as well as all of those within their control (operating expenses, end-to-end visibility, safety, load optimization, etc.): more intelligence, more automation, more interconnectedness, and more real-time awareness of every facet of their operations. Those moves will benefit both passengers and the air carriers, says the WSJ piece on The Self-Service Airport: “Airlines say the advanced technology will quicken the airport experience for seasoned travelers—shaving a minute or two from the checked-baggage process alone—while freeing airline employees to focus on fliers with questions. ‘It's more about throughput with the resources you have than getting rid of humans,’ said Andrew O'Connor, director of airport solutions at Geneva-based airline IT provider SITA.” Oracle’s attempting to help airlines gain control over these challenges by blending together a range of its technologies into a solution called the Oracle Airline Data Model, which suggests the following steps: • To retain and grow their customer base, airlines need to focus on the customer experience. • To personalize and differentiate the customer experience, airlines need to effectively manage their passenger data. • The Oracle Airline Data Model can help airlines jump-start their customer-experience initiatives by consolidating passenger data into a customer data hub that drives realtime business intelligence and strategic customer insight. • Oracle’s Airline Data Model brings together multiple types of data that can jumpstart your data-warehousing project with rich out-of-the-box functionality. • Oracle’s Intelligent Warehouse for Airlines brings together the powerful capabilities of Oracle Exadata and the Oracle Airline Data Model to give you real-time strategic insights into passenger demand, revenues, sales channels and your flight network. The airline industry aside, the bullet points above offer a broad strategic outline for just about any industry because the customer experience is becoming pre-eminent in each and there is simply no way to deliver world-class customer experiences unless a company can capture, manage, and analyze all of the relevant data in real-time. I’ll leave you with two thoughts from the WSJ article about the new in-flight radar system from Honeywell: first, studies show that a single episode of serious turbulence can wrack up $150,000 in additional costs for an airline—so, it certainly behooves the carriers to gain the intelligence to avoid turbulence as much as possible. And second, it’s back to that top-priority customer-experience thing and the value that ever-increasing levels of intelligence can deliver. As the article says: “In the cabin, reporters watched screens showing the most intense parts of the nearly 10-mile wide storm, which churned some 7,000 feet below, in vibrant red and other colors. The screens also were filled with tiny symbols depicting likely locations of lightning and hail, which can damage planes and wreak havoc on the nerves of white-knuckle flyers.”  (Bob Evans is senior vice-president, communications, for Oracle.)  

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• The Three-Legged Milk Stool - Why Oracle Fusion Incentive Compensation makes the difference!

  - by Richard Lefebvre

  During the London Olympics, we were exposed to dozens of athletes who worked with sports psychologists to maximize their performance. Executives often hire business psychologists to coach their teams to excellence. In the same vein, Fusion Incentive Compensation can be used to get people to change their sales behavior so we can make our numbers. But what about using incentive compensation solutions in a non-sales scenario to drive change? Recently, I was working an opportunity where a company was having a low user adoption rate for Salesforce.com, which was causing problems for them. I suggested they use Fusion Incentive Comp to change the reps' behavior. We tossed around the idea of tracking user adoption by creating a variable bonus for reps based on how well they forecasted revenues in the new system. Another thought was to reward the reps for how often they logged into the system or for the percentage of leads that became opportunities and turned into revenue. A new twist on a great product. Fusion CRM's Sweet Spot I'm excited about the sales performance management (SPM) tools in Fusion CRM. This trio of Incentive Compensation, Territory Management, and Quota Management sets us apart from the competition because Oracle is the only vendor that provides all three of these capabilities on a single tech stack, in a single application, and with a single look and feel. The niche vendors offer standalone territory or incentive compensation solutions, but then the customer has to custom build the other tools and can end up with a Frankenstein-type environment. On average, companies overpay sales commissions by three to eight percent. You calculate that number for a company the size of Oracle for one quarter and it makes a pretty air-tight financial case for using SPM tools to figure accurate commissions. Plus when sales reps get the right compensation, they can be out selling rather than spending precious time figuring out what they didn't get paid or looking for another job. And one more thing ... Oracle knows incentive comp. We have been a Gartner Market Scope leader in this space for the last five years. Our solution gets high marks because of its scalability and because of its interoperability with other technologies. And now that we're leading with Fusion, our incentive compensation offering includes the innovations that the Fusion team built, plus enhancements from the E-Business Suite Incentive Comp team. It's a case of making a good thing even better. (See product video.) The "Wedge" Apps In a number of accounts that I'm working on, there is a non-Oracle CRM system of record. That gives me the perfect opportunity to introduce the benefits of our SPM tools and to get the customer using Fusion. Then the door is wide open for the company to uptake more of Fusion CRM, especially since all the integrations they need are out of the box. I really believe that implementing this wedge of SPM tools is the ticket to taking market share away from other vendors. It allows us to insert ourselves in an environment where no other CRM solution in the market has the extending capabilities of Fusion. Not Just Your Usual Suspects Usually the stakeholders that I talk to for Territory Management are tightly aligned with the sales management team. When I sell the quota planning tool, I'm talking to finance people on the ERP side of the house who are measuring quotas and forecasting revenue. And then Incentive Comp is of most interest to the sales operations people, and generally these people roll up to either HR or the payroll department. I think of our Fusion SPM tools as a three-legged stool straddling an organization's Sales, Finance, and HR departments. So when you're prospecting for opportunities -- yes, people with a CRM perspective will be very interested -- but don't limit yourselves to that constituency. You might find stakeholders in accounting, revenue planning, or HR compensation teams. You just might discover, as I did at United Airlines, that the HR organization is spearheading the CRM project because incentive compensation is what they need ... and they're the ones with the budget. Jason Loh Global Solutions Manager, Fusion CRM Sales Planning Oracle Corporation

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• Capgemini Global Business Process Management Report

  - by JuergenKress

  Welcome to the Capgemini Global Business Process Management (BPM) Report. This report is an exploration of key trends in BPM as seen by CXOs across a broad selection of sectors and geographies. BPM is perhaps at a tipping point - it’s certainly at an exciting stage in its evolution. As both an engineer and an Operational Research practitioner in my early career, and subsequently as a consultant, I have seen BPM through its development over the last 26 years. BPM has its roots in management practices such as Total Quality Management, Business Process Reengineering & Model Based Development; but the advent of the new generation of sophisticated modelling and process execution technologies has greatly enhanced BPM’s power to truly transform businesses. This has created one of the most rapidly growing and attractive market sectors for both services and technology. We see BPM as a critical management discipline that when executed against clear, cross organizational business objectives, can deliver exceptional value to that organization. However, we also see that the potential for BPM is not well understood. Our decision to conduct this global survey stemmed from discussions with our clients. We sought to gain a better impression of their understanding of BPM, how they measure its value, and how far it is prioritized within their Business and Technology Transformation efforts. This research confirms our belief that BPM needs to be a jointly owned Business and IT discipline. It also demonstrates that it is starting to gain significant traction in the market and investments are starting to pay dividends to the early adopters. At Capgemini we are being asked by our clients to help them simplify and improve their business models and the technology that supports them and we are already seeing BPM become an integral and key part of this proposition. Business Process Management is becoming ever more relevant to both large and small organizations in the current economic climate. At a time when many different market sectors are facing slow revenue growth, customer churn and increased pressures on costs, BPM becomes a critical weapon in the battle for efficiency and effectiveness in processes. Furthermore, in a challenging and changing business environment that is characterized by uncertainty, it allows organizations to adapt, be more agile and fleet of foot. Capgemini is seeing strong demand for BPM services in markets such as the USA, the UK, the Netherlands and France; and there are clear signs of increased interest in other geographies such as, Germany, Sweden, Spain, Italy and Australia. In sector terms, the financial services industry has led the way in BPM adoption over the recent past, driven by increased focus on customer- centricity and regulatory compliance. Other sectors, public sector, utilities, telco, retail and manufacturing are now not only catching up, but are starting o use BPM in new ways to create new business models to serve customers and outsmart the competition. The research findings also show however that this is a complex landscape, and we are not seeing adoption of BPM in a clear and consistent way. This report also looks at some of the barriers to adoption, with organizational silos being a major obstacle. Waters are further muddied by fragmented budgets, lack of clear governance and ownership and internal politics. The objective of our investment in this research project was to shed some light on these elements with a view to assisting organizations to create strategies that avoid or at least mitigate some of these barriers to success. Management of change in such endea vours is a key part in enabling the appropriate alignment of business and technology to support their transformation efforts. I hope that you find this report of benefit in the further adoption of Business Process Management. Get the full report here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Capgemini,bpm report,bpm market,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Certify September Updates

  - by Sadia2

  We have added some release and platform certifications to MOS Certify. Applications: Oracle Demantra 12.2.2, 7.3.1.5, 7.3.1.4, 7.3.0.2.0, 7.3.0.0.0 Collaboration Technologies: Oracle Beehive 2.0.1.8.0 Database: Oracle Database Client 12.1.0.1.0, Oracle Clusterware 11.2.0.4.0, Oracle Database 11.2.0.4.0, Oracle Real Application Clusters 11.2.0.4.0 E-Business Suite: Oracle E-Business Suite 12.2.2, 12.1.3, 12.1.2, 12.1.1, 12.0.6, 11.5.10.2 Edge Applications: Oracle AutoVue 20.2.2, 20.2.1, 20.2.0 Enterprise Manager: Enterprise Manager Base Platform - OMS 12.1.0.3.0, Oracle Real User Experience Insight 12.1.0.4.0, 12.1.0.3.0, 12.1.0.1, 11.1 FSGBU Insurance Group: Oracle Health Insurance Claims 2.13.3.0.0 Fusion Middleware: Oracle Business Intelligence Applications 11.1.1.7.1, 7.9.6.4.0, Oracle Discoverer 11.1.1.6.0, Discoverer Administrator 11.1.1.6.0, Discoverer Desktop 11.1.1.6.0, Oracle JDK 1.7.0_40, 1.7.0_25", Oracle JRE 1.7.0_40, 1.7.0_25, Oracle JRockit 6u45 R28.2.7+, Oracle WebCenter Sites 11.1.1.8.0, Oracle WebCenter Sites: Community-Gadgets 11.1.1.8.0, Oracle WebCenter Sites: CIP for File Systems and MS SharePoint 11.1.1.8.0, Oracle WebCenter Sites: CIP for EMC Documentum 11.1.1.8.0 JD Edwards EnterpriseOne: JD Edwards EnterpriseOne Business Services Server 9.1.3.0, 9.1.2.0, 9.1.0.0, JD Edwards EnterpriseOne Mobile Applications 9.1.2.0 Oracle Fusion Applications: Oracle Fusion Applications 11.1.7.0.0 Primavera GBU: Primavera Unifier 9.13.0.0 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Siebel Enterprise: Siebel Application Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Database Server 8.2.2.3.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Remote Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Tools Client 8.2.2.4.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.9.0, Siebel SSO Integration 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0

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• Open Source MariaDB, the MySQL fork to replace MySQL?

  - by Jenson

  Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 Frankly speaking, I’ve been out of touch with the Open source world for quite some time. Until recently, after I’ve joined the new government agency, I managed to do some research while given time to learn new technologies and languages. I started reading tech blogs and tech news again (since I’m not as busy as before where I need to rush for project deadlines in and out), and I spotted this MariaDB that really attracts my attention, this is the link to ZDNet article - http://www.zdnet.com/open-source-mariadb-a-mysql-fork-challenges-oracle-7000008311/ Open-Source MariaDB, a MySQL fork, challenges Oracle Yes, you’re right, MariaDB is a MySQL fork, and as mentioned in the article, MariaDB is run by the founder of MySQL, Michael ‘Monty’ Widenius, and he claims MariaDB is faster, more secure and has more features than MySQL. I’m actually very excited to know that the code is maintained by the same dedicated core team of MySQL in the past 18 years. They even bother to form a foundation, the MariaDB Foundation, to promote MariaDB. Already, there’s a lot of open source software officially supporting MariaDB, such as  Drupal, Jelastic – Java in the cloud, Kajona, MediaWiki, phpMyAdmin, Plone, SaltOs, WordPress, and Zend Framework. But the hosting service provider might not be readily supporting MariaDB in their hosting solution. Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} Time will tell whether MariaDB would be the real replacement for MySQL, I’m sorry I don’t think I should use alternative here ;-) For more information, please visit MariaDB official site. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• Oracle at ARM TechCon

  - by Tori Wieldt

  ARM TechCon is a technical conference for hardware and software engineers, Oct. 30-Nov 1 in Santa Clara, California. Days two and three of the conference will be geared towards systems designers and software developers, those interested in building ARM processor-based modules, boards, and systems. It will cover all of the hardware and software, tools, ranging from low-power design, networking and connectivity, open source software, and security. Oracle is a sponsor of ARM TechCon, and will present three Java sessions and a hands-on-lab:  "Do You Like Coffee with Your Dessert? Java and the Raspberry Pi" - The Raspberry Pi, an ARM-powered single board computer running a full Linux distro off an SD card has caused a huge wave of interest among developers. This session looks at how Java can be used on a device such as this. Using Java SE for embedded devices and a port of JavaFX, the presentation includes a variety of demonstrations of what the Raspberry Pi is capable of. The Raspberry Pi also provides GPIO line access, and the session covers how this can be used from Java applications. Prepare to be amazed at what this tiny board can do. (Angela Caicedo, Java Evangelist) "Modernizing the Explosion of Advanced Microcontrollers with Embedded Java" - This session explains why Oracle Java ME Embedded is the right choice for building small, connected, and intelligent embedded solutions, such as industrial control applications, smart sensing, wireless connectivity, e-health, or general machine-to-machine (M2M) functionality---extending your business to new areas, driving efficiency, and reducing cost. The new Oracle Java ME Embedded product brings the benefits of Java technology to microcontroller platforms. It is a full-featured, complete, compliant software runtime with value-add features targeted to the embedded space and has the ability to interface with additional hardware components, remote manageability, and over-the-air software updates. It is accompanied by a feature-rich set of tools free of charge. (Fareed Suliman, Java Product Manager) "Embedded Java in Smart Energy and Healthcare" - This session covers embedded Java products and technologies that enable smart and connect devices in the Smart Energy and Healthcare/Medical industries. (speaker Kevin Lee) "Java SE Embedded Development on ARM Made Easy" - This Hands-on Lab aims to show that developers already familiar with the Java develop/debug/deploy lifecycle can apply those same skills to develop Java applications, using Java SE Embedded, on embedded devices. (speaker Jim Connors) In the Oracle booth #603, you can see the following demos: Industry Solutions with JavaThis exhibit consists of a number of industry solutions and how they can be powered by Java technology deployed on embedded systems.  Examples in consumer devices, home gateways, mobile health, smart energy, industrial control, and tablets all powered by applications running on the Java platform are shown.  Some of the solutions demonstrate the ability of Java to connect intelligent devices at the edge of the network to the datacenter or the cloud as a total end-to-end platform.Java in M2M with QualcommThis station will exhibit a new M2M solutions platform co-developed by Oracle and Qualcomm that enables wireless communications for embedded smart devices powered by Java, and share the types of industry solutions that are possible.  In addition, a new platform for wearable devices based on the ARM Cortex M3 platform is exhibited.Why Java for Embedded?Demonstration platforms will show how traditional development environments, tools, and Java programming skills can be used to create applications for embedded devices.  The advantages that Java provides because of  the runtime's abstraction of software from hardware, modularity and scalability, security, and application portability and manageability are shared with attendees. Drop by and see why Java is an optimal applications platform for embedded systems.

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• Top Three Reasons to Move to the Cloud Before Your Next Upgrade

  - by yaldahhakim

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} 1) Reduced Cost - During major upgrades, most organizations typically need to replace or invest in extra hardware and other IT resources to support the upgrade. With the Cloud, this can become more of an Op-ex discussion. The flexibility and scalability of the cloud also allows for new business solution to be set up more quickly with the ability to scale IT resources to closely map to changing business requirements. . This enables more and faster innovation because you are spending money to focus on core business initiatives instead of setting up complex environments. 2) Reduced Risk- This is especially true when you are working with a cloud provider that possesses substantial in-house expertise. Oracle Managed Cloud Services has been hosting and managing customer’s business applications for over a decade and has help hundreds of customers upgrade and adopt new technologies faster and better. Customer have access to over 15,000 Oracle experts in operation centers around the world that can work around the clock and have direct access Oracle Development to optimize our customers’ upgrade experience. 3) Reduced Downtime - Whether a customer is looking to upgrade their E-Business Suite, PeopleSoft, JD-Edwards, or Fusion applications, we’ve developed standardized best practices and tools across the technology stack to accelerate the upgrade and migration with substantially reduced timelines and risk. And because the process is repeatable, customer stay more current on the latest releases, continuously taking advantage of the newest innovations – without the headache.. By leveraging the economies and expertise of scale that belong to Oracle, you can sleep better at night knowing that your next major application upgrade is taken care of. Check out the video of this Managed Cloud Services customer to learn more about their experience.

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• Two Weeks To Go, Still Time to Register

  - by speakjava

  Yes, it's now only two weeks to the start of the 17th JavaOne conference! This will be my ninth JavaOne, I came fairly late to this event, attending for the first time in 2002.  Since then I've missed two conferences, 2006 for the birth of my son (a reasonable excuse I think) and 2010 for reasons we'll not go into here.  I have quite the collection of show devices, I've still got the WoWee robot, the HTC phone for JavaFX, the programmable pen and the Sharp Zaurus.  The only one I didn't keep was the homePod music player (I wonder why?) JavaOne is a special conference for many reasons, some of which I list here: A great opportunity to catch up on the latest changes in the Java world.  This is not just in terms of the platform, but as much about what people are doing with Java to build new and cool applications. A chance to meet people.  We have these things called BoFs, which stands for "Birds of a Feather", as in "Birds of a feather, flock together".  The idea being to have sessions where people who are interested in the same topic don't just get to listen to a presentation, but get to talk about it.  These sessions are great, but I find that JavaOne is as much about the people I meet in the corridors and the discussions I have there as it is about the sessions I get to attend. Think outside the box.  There are a lot of sessions at JavaOne covering the full gamut of Java technologies and applications.  Clearly going to sessions that relate to your area of interest is great, but attending some of the more esoteric sessions can often spark thoughts and stimulate the imagination to go off and do new and exciting things once you get back. Get the lowdown from the Java community.  Java is as much about community as anything else and there are plenty of events where you can get involved.  The GlassFish party is always popular and for Java Champions and JUG leaders there's a couple of special events too. Not just all hard work.  Oracle knows how to throw a party and the appreciation event will be a great opportunity to mingle with peers in a more relaxed environment.  This year Pearl Jam and Kings of Leon will be playing live.  Add free beer and what more could you want? So there you have it.  Just a few reasons for why you want to attend JavaOne this year.  Oh, and of course I'll be presenting three sessions which is even more reason to go.  As usual I've gone for some mainstream ("Custom Charts" for JavaFX) and some more 'out there' ("Java and the Raspberry Pi" and "Gestural Interfaces for JavaFX").  Once again I'll be providing plenty of demos so more than half my luggage this year will consist of a Kinect, robot arm, Raspberry Pis, gamepad and even an EEG sensor. If you're a student there's one even more attractive reason for going to JavaOne: It's Free! Registration is here.  Hope to see you there!

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• Welcome to BlogEngine.NET 2.9 using Microsoft SQL Server

  If you see this post it means that BlogEngine.NET 2.9 is running and the hard part of creating your own blog is done. There is only a few things left to do. Write Permissions To be able to log in to the blog and writing posts, you need to enable write permissions on the App_Data folder. If you’re blog is hosted at a hosting provider, you can either log into your account’s admin page or call the support. You need write permissions on the App_Data folder because all posts, comments, and blog attachments are saved as XML files and placed in the App_Data folder.  If you wish to use a database to to store your blog data, we still encourage you to enable this write access for an images you may wish to store for your blog posts.  If you are interested in using Microsoft SQL Server, MySQL, SQL CE, or other databases, please see the BlogEngine wiki to get started. Security When you've got write permissions to the App_Data folder, you need to change the username and password. Find the sign-in link located either at the bottom or top of the page depending on your current theme and click it. Now enter "admin" in both the username and password fields and click the button. You will now see an admin menu appear. It has a link to the "Users" admin page. From there you can change the username and password.  Passwords are hashed by default so if you lose your password, please see the BlogEngine wiki for information on recovery. Configuration and Profile Now that you have your blog secured, take a look through the settings and give your new blog a title.  BlogEngine.NET 2.9 is set up to take full advantage of of many semantic formats and technologies such as FOAF, SIOC and APML. It means that the content stored in your BlogEngine.NET installation will be fully portable and auto-discoverable.  Be sure to fill in your author profile to take better advantage of this. Themes, Widgets & Extensions One last thing to consider is customizing the look of your blog.  We have a few themes available right out of the box including two fully setup to use our new widget framework.  The widget framework allows drop and drag placement on your side bar as well as editing and configuration right in the widget while you are logged in.  Extensions allow you to extend and customize the behaivor of your blog.  Be sure to check the BlogEngine.NET Gallery at dnbegallery.org as the go-to location for downloading widgets, themes and extensions. On the web You can find BlogEngine.NET on the official website. Here you'll find tutorials, documentation, tips and tricks and much more. The ongoing development of BlogEngine.NET can be followed at CodePlex where the daily builds will be published for anyone to download.  Again, new themes, widgets and extensions can be downloaded at the BlogEngine.NET gallery. Good luck and happy writing. The BlogEngine.NET team

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• CFOs: Do You Have a Playbook for Growth?

  - by Oracle Accelerate for Midsize Companies

  by Jim Lein, Oracle Midsize Programs In most global markets, CFOs are optimistic about their company's growth opportunities. Deloitte's CFO Signals Report, "Time to Accelerate" found that: In the U.K. business optimism is at its highest level in three-and-a-half years Optimism in North America rose from a strong +42% last quarter (Q2 to Q3 2013) to an even stronger +54%. The inaugural Southeast Asia survey, 44% of CFOs reported a positive outlook despite worries over the Chinese economy and political uncertainty. Sustainable and profitable business growth doesn't usually happen by accident. Company's need a playbook for growth that's owned by the CFO. And today, that playbook must leverage the six enabling technologies--Social, Big Data, Mobile, Cloud, Analytics, and The Internet of Things (or, as Oracle president Mark Hurd explains, "The Internet of the People"). On Monday June 9 at  2:00 pm Eastern, CFO.com is hosting a webcast, "The CFO Playbook on Growth: How CFOs Can Boost Efficiency and Performance with Automation". Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} “Investing in technology begins with a business metric driven business case with clear tangible business results expected," says John Lieblang, Affiliate Partner with Waterstone Management Group. "The progressive CFO has learned how to forge a partnership with the CIO to align everyone in the 'result value chain' to be accountable for the business results not just for functional technology.” Click HERE to register  Looking for more news and information about Oracle Solutions for Midsize Companies? Read the latest Oracle for Midsize Companies Newsletter Sign-up to receive the latest communications from Oracle’s industry leaders and experts Jim Lein I evangelize Oracle's enterprise solutions for growing midsize companies. I recently celebrated 15 years with Oracle, having joined JD Edwards in 1999. I'm based in Evergreen, Colorado and love relating stories about creativity and innovation whether they be about software, live music, or the mountains. The views expressed here are my own, and not necessarily those of Oracle.

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• Use a custom value object or a Guid as an entity identifier in a distributed system?

  - by Kazark

  tl;dr I've been told that in domain-driven design, an identifier for an entity could be a custom value object, i.e. something other than Guid, string, int, etc. Can this really be advisable in a distributed system? Long version I will invent an situation analogous to the one I am currently facing. Say I have a distributed system in which a central concept is an egg. The system allows you to order eggs and see spending reports and inventory-centric data such as quantity on hand, usage, valuation and what have you. There area variety of services backing these behaviors. And say there is also another app which allows you to compose recipes that link to a particular egg type. Now egg type is broken down by the species—ostrich, goose, duck, chicken, quail. This is fine and dandy because it means that users don't end up with ostrich eggs when they wanted quail eggs and whatnot. However, we've been getting complaints because jumbo chicken eggs are not even close to equivalent to small ones. The price is different, and they really aren't substitutable in recipes. And here we thought we were doing users a favor by not overwhelming them with too many options. Currently each of the services (say, OrderSubmitter, EggTypeDefiner, SpendingReportsGenerator, InventoryTracker, RecipeCreator, RecipeTracker, or whatever) are identifying egg types with an industry-standard integer representation the species (let's call it speciesCode). We realize we've goofed up because this change could effect every service. There are two basic proposed solutions: Use a predefined identifier type like Guid as the eggTypeID throughout all the services, but make EggTypeDefiner the only service that knows that this maps to a speciesCode and eggSizeCode (and potentially to an isOrganic flag in the future, or whatever). Use an EggTypeID value object which is a combination of speciesCode and eggSizeCode in every service. I've proposed the first solution because I'm hoping it better encapsulates the definition of what an egg type is in the EggTypeDefiner and will be more resilient to changes, say if some people now want to differentiate eggs by whether or not they are "organic". The second solution is being suggested by some people who understand DDD better than I do in the hopes that less enrichment and lookup will be necessary that way, with the justification that in DDD using a value object as an ID is fine. Also, they are saying that EggTypeDefiner is not a domain and EggType is not an entity and as such should not have a Guid for an ID. However, I'm not sure the second solution is viable. This "value object" is going to have to be serialized into JSON and URLs for GET requests and used with a variety of technologies (C#, JavaScript...) which breaks encapsulation and thus removes any behavior of the identifier value object (is either of the fields optional? etc.) Is this a case where we want to avoid something that would normally be fine in DDD because we are trying to do DDD in a distributed fashion? Summary Can it be a good idea to use a custom value object as an identifier in a distributed system (solution #2)?

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• MySQL, An Ideal Choice for The Cloud

  - by Bertrand Matthelié

  As the world's most popular web database, MySQL has quickly become the leading database for the cloud, with most providers offering MySQL-based services. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Access our Resource Kit to discover: Why MySQL has become the leading database in the cloud, and how it addresses the critical attributes of cloud-based deployments How ISVs rely on MySQL to power their SaaS offerings Best practices to deploy the world’s most popular open source database in public and private clouds Normal 0 false false false EN-US X-NONE X-NONE You will also find out how you can leverage MySQL together with Hadoop and other technologies to unlock the value of Big Data, either on-premise or in the cloud. Access white papers, webinars, case studies and other resources in /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} our Resource Kit now!

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• Multichannel Digital Engagement: Find Out How Your Organization Measures Up

  - by Michael Snow

  This article was originally published in the September 2013 Edition of the Oracle Information InDepth Newsletter ORACLE WEBCENTER EDITION Thanks to mobile and social technologies, interactive online experiences are now commonplace. Not only that, they give consumers more choices, influence, and control than ever before. So how can you make your organization stand out? The key building blocks for delivering exceptional cross-channel digital experiences are outlined below. Also, a new assessment tool is available to help you measure your organization's ability to deliver such experiences. A clearly defined digital strategy. The customer journey is growing increasingly complex, encompassing multiple touchpoints and channels. It used to be easy to map marketing efforts to specific offline channels; for example, a direct mail piece with an offer to visit a store for a discounted purchase. Now it is more difficult to cultivate and track such clear cause-and-effect relationships. To deliver an integrated digital experience in this more complex world, organizations need a clearly defined and comprehensive digital marketing strategy that is backed up by an integrated set of software, middleware, and hardware solutions. Strong support for business agility and speed-to-market. As both IT and marketing executives know, speed-to-market and business agility are key to competitive advantage. That means marketers need solutions to support the rapid implementation of online marketing initiatives—plus the flexibility to adapt quickly to a changing marketplace. And IT needs tools with the performance, scalability, and ease of integration to support marketing efforts. Both teams benefit when business users are empowered to implement marketing initiatives on their own, with minimal IT intervention. The ability to deliver relevant, personalized content. Delivering a one-size-fits-all online customer experience is no longer acceptable. Customers expect you to know who they are, including their preferences and past relationship with your brand. That means delivering the most relevant content from the moment a visitor enters your site. To make that happen, you need a powerful rules engine so that marketers and business users can easily define site visitor segments and deliver content accordingly. That includes both implicit targeting that is based on the user’s behavior, and explicit targeting that takes a user’s profile information into account. Ideally, the rules engine can also intelligently weight recommendations when multiple segments apply to a specific customer. Support for social interactivity. With the advent of Facebook and LinkedIn, visitors expect to participate in and contribute to your web presence—and share their experience on their own social networks. That requires easy incorporation of user-generated content such as comments, ratings, reviews, polls, and blogs; seamless integration with third-party social networking sites; and support for social login, which helps to remove barriers to social participation. The ability to deliver connected, multichannel experiences that include powerful, flexible mobile capabilities. By 2015, mobile usage is projected to surpass that of PCs and other wired devices. In other words, mobile is an essential element in delivering exceptional online customer experiences. This requires the creation and management of mobile experiences that are optimized for delivery to the thousands of different devices that are in use today. Just as important, organizations must be able to easily extend their traditional web presence to the mobile channel and deliver highly personalized and relevant multichannel marketing initiatives while also managing to minimize the time and effort required to manage mobile sites. Are you curious to know how your organization measures up when it comes to delivering an engaging, multichannel digital experience? If so, take this brief, 15-question online assessment and see how your organization scores in the areas of digital strategy, digital agility, relevance and personalization, social interactivity, and multichannel experience.

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• No Customer Left Behind

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development What does customer experience mean to you? Is it a strategy for your executives? A new buzz word and marketing term? A bunch of CRM technology with social software added on? For me, customer experience is a customer-centric worldview that produces a deeper understanding of your business and what it takes to achieve sustainable, differentiated success. It requires you to prioritize and examine the journey your customers are on with your brand, so you can answer the question, "How can we drive greater value for our business by delivering a better customer experience?" Businesses that embrace a customer-centric worldview understand their business at a much deeper level than most. They know who their customers are, what their value is, what they do, what they say, what they want, and ultimately what that means to their business. "Why Isn't Everyone Doing It?" We're all consumers who have our own experiences with many brands. Good or bad, some of those experiences stay with us. So viscerally we understand the concept of customer experience from the stories we share. One that stands out in my mind happened as I was preparing to leave for a 12-month job assignment in Europe. I wanted to put my cable television subscription on hold. I wasn't leaving for another vendor. I wasn't upset. I just had a situation where it made sense to put my $180 per month account on pause until I returned. Unfortunately, there was no way for this cable company to acknowledge that I was a loyal customer with a logical request - and to respond accordingly. So, ultimately, they lost my business. Research shows us that it costs six to seven times more to acquire a new customer than to retain an existing one. Heavily funding the efforts of getting new customers and underfunding the efforts of serving the needs of your existing (who are your greatest advocates) is a vicious and costly cycle. "Hey, These Guys Suck!" I love my Apple iPad because it's so easy to use. The explosion of these types of technologies, combined with new media channels, has raised our expectations and made us hyperaware of what's going on and what's available. In addition, social media has given us a megaphone to share experiences both positive and negative with greater impact. We are now an always-on culture that thrives on our ability to access, connect, and share anywhere anytime. If we don't get the service, product, or value we expect, it is easy to tell many people about it. We also can quickly learn where else to get what we want. Consumers have the power of influence and choice at a global scale. The businesses that understand this principle are able to leverage that power to their advantage. The ones that don't, suffer from it. Which camp are you in?Note: This is Part 1 in a three-part series. Stop back for Part 2 on November 19.

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• Disabling the right-click sub menu using JQuery

  - by nikolaosk

  Recently I needed to disable the right-click contextual menu in an HTML page for a very simple HTML application I was creating for a friend.This is going to be a short post where I will demonstrate how to disable the right-click contextual menu.I will use the very popular JQuery Library. Please download the library (minified version) from http://jquery.com/downloadPlease find here all my posts regarding JQuery.In this hands-on example I will be using Expression Web 4.0.This application is not a free application. You can use any HTML editor you like.You can use Visual Studio 2012 Express edition. You can download it here. I am going to create a very simple HTML 5 page with some text and an image. The HTML markup for the page follows. <!DOCTYPE html><html lang="en">  <head>    <title>HTML 5, CSS3 and JQuery</title>        <meta http-equiv="Content-Type" content="text/html;charset=utf-8" >    <link rel="stylesheet" type="text/css" href="style.css">     <script type="text/javascript" src="jquery-1.8.2.min.js">        </script><script type="text/javascript"> (function ($) { $(document).bind('contextmenu', function () { return false;}); })(jQuery); </script>       </head>  <body>      <div id="header">      <h1>Learn cutting edge technologies</h1>      <h2>HTML 5, JQuery, CSS3</h2>    </div>      <figure>  <img src="html5.png" alt="HTML 5"></figure>        <div id="main">          <h2>HTML 5</h2>                        <article>          <p>            HTML5 is the latest version of HTML and XHTML. The HTML standard defines a single language that can be written in HTML and XML. It attempts to solve issues found in previous iterations of HTML and addresses the needs of Web Applications, an area previously not adequately covered by HTML.          </p>          </article>      </div>             </body>  </html> This is the JQuery code, I use (function ($) { $(document).bind('contextmenu', function () { return false;}); })(jQuery); I simply disable/cancel the contextmenu event.When I load the simple page on the browser and I right-click the context menu does not appear.Hope it helps!!!

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• SSL authentication error: RemoteCertificateChainErrors on ASP.NET on Ubuntu

  - by Frank Krueger

  I am trying to access Gmail's SMTP service from an ASP.NET MVC site running under Mono 2.4.2.3. But I keep getting this error: System.InvalidOperationException: SSL authentication error: RemoteCertificateChainErrors at System.Net.Mail.SmtpClient.m__3 (System.Object sender, System.Security.Cryptography.X509Certificates.X509Certificate certificate, System.Security.Cryptography.X509Certificates.X509Chain chain, SslPolicyErrors sslPolicyErrors) [0x00000] at System.Net.Security.SslStream+c__AnonStorey9.m__9 (System.Security.Cryptography.X509Certificates.X509Certificate cert, System.Int32[] certErrors) [0x00000] at Mono.Security.Protocol.Tls.SslClientStream.OnRemoteCertificateValidation (System.Security.Cryptography.X509Certificates.X509Certificate certificate, System.Int32[] errors) [0x00000] at Mono.Security.Protocol.Tls.SslStreamBase.RaiseRemoteCertificateValidation (System.Security.Cryptography.X509Certificates.X509Certificate certificate, System.Int32[] errors) [0x00000] at Mono.Security.Protocol.Tls.SslClientStream.RaiseServerCertificateValidation (System.Security.Cryptography.X509Certificates.X509Certificate certificate, System.Int32[] certificateErrors) [0x00000] at Mono.Security.Protocol.Tls.Handshake.Client.TlsServerCertificate.validateCertificates (Mono.Security.X509.X509CertificateCollection certificates) [0x00000] at Mono.Security.Protocol.Tls.Handshake.Client.TlsServerCertificate.ProcessAsTls1 () [0x00000] at Mono.Security.Protocol.Tls.Handshake.HandshakeMessage.Process () [0x00000] at (wrapper remoting-invoke-with-check) Mono.Security.Protocol.Tls.Handshake.HandshakeMessage:Process () at Mono.Security.Protocol.Tls.ClientRecordProtocol.ProcessHandshakeMessage (Mono.Security.Protocol.Tls.TlsStream handMsg) [0x00000] at Mono.Security.Protocol.Tls.RecordProtocol.InternalReceiveRecordCallback (IAsyncResult asyncResult) [0x00000] I have installed certificates using: certmgr -ssl -m smtps://smtp.gmail.com:465 with this output: Mono Certificate Manager - version 2.4.2.3 Manage X.509 certificates and CRL from stores. Copyright 2002, 2003 Motus Technologies. Copyright 2004-2008 Novell. BSD licensed. X.509 Certificate v3 Issued from: C=US, O=Equifax, OU=Equifax Secure Certificate Authority Issued to: C=US, O=Google Inc, CN=Google Internet Authority Valid from: 06/08/2009 20:43:27 Valid until: 06/07/2013 19:43:27 *** WARNING: Certificate signature is INVALID *** Import this certificate into the CA store ?yes X.509 Certificate v3 Issued from: C=US, O=Google Inc, CN=Google Internet Authority Issued to: C=US, S=California, L=Mountain View, O=Google Inc, CN=smtp.gmail.com Valid from: 04/22/2010 20:02:45 Valid until: 04/22/2011 20:12:45 Import this certificate into the AddressBook store ?yes 2 certificates added to the stores. In fact, this worked for a month but mysteriously stopped working on May 5. I installed these new certs today, but I am still getting these errors.

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• fatal error C1034: windows.h: no include path set

  - by nathan

  OS Windows Vista Ultimate trying to run a program called minimal.c when i type at command line C:\Users\nathan\Desktopcl minimal.c Microsoft (R) 32-bit C/C++ Optimizing Compiler Version 14.00.50727.762 for 80x86 Copyright (C) Microsoft Corporation. All rights reserved. minimal.c minimal.c(5) : fatal error C1034: windows.h: no include path set i have set all the paths: C:\Users\nathan\Desktoppath PATH=C:\Program Files (x86)\Microsoft Visual Studio 8\VC\bin;C:\Windows\system3 ;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files (x86)\ATI Technologies\AT .ACE\Core-Static;C:\Program Files\Intel\DMIX;c:\Program Files (x86)\Microsoft S L Server\100\Tools\Binn\;c:\Program Files (x86)\Microsoft SQL Server\100\DTS\Bi n\;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\Java\jdk1. .0_13\bin;C:\Program Files (x86)\Autodesk\Backburner\;C:\Program Files (x86)\Co mon Files\Autodesk Shared\;C:\Program Files (x86)\Microsoft DirectX SDK (March 009)\Include;C:\Users\nathan\Desktop\glut-3.7.6-bin\glut-3.7.6-bin;C:\Program F les (x86)\Microsoft Visual Studio 8\Common7\IDE;C:\Program Files (x86)\Microsof Visual Studio 8\VC\PlatformSDK\Include;C:\Program Files (x86)\Microsoft Visual Studio 8\VC\PlatformSDK\Include\gl i have gone and made sure windows.h is in the directory im setting the path too. its in C:\Program Files (x86)\Microsoft Visual Studio 8\VC\PlatformSDK\Include. i have visual studio 2005 i have exhausted all possiblies any ideas

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• PDF hyperlinks on iPhone/iPad

  - by RoLYroLLs

  Hi, I've been looking around Google and SO and haven't quite found an answer to my question, or at least a more recent answer. I have a PDF with hyperlinks/hotspots in it and would like to display the PDF file in my own iPhone/iPad app. When the user clicks on a hyperlink/hotspot I would like the user to be taken to the appropriate location of the link (whether another page on the PDF or a webpage outside of the app). I have found many questions like this on here, but most dated over 6 moths ago. While that might not be so long ago, it kind of is in-spite of newer technologies and the probability of someone comping up with new code/way to do it. I looked into the QuartzDemo sample app and edited the PDF to have a hotspot and it does not work. Maybe the ability is there, but not implemented? I have found one app that DOES work great! The GoodReader app displays my PDF and allows the clicking of hotspots in my PDF. However, I'd like this implemented in my own app. So, has anyone been playing around with this? Anyone find a solution? Can anyone point others in a direction? Thanks for your time.

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• Xdebug configuration with PHP fastcgi and eclipse?

  - by mac

  I have been using eclipse-pdt in conjunction with xdebug and apache without problems, for over one year. Things worked flawlessly and I could do all the interactive debugging I wanted from within eclipse (using my own machine as a server). Now I switched from apache to nginx (and therefore PHP runs now not as an Apache service but as fast-cgi) and I can't find a way to configure eclipse to work nicely with xdebug. I am neither sure if the problem is with xdebug or with eclipse (or both) to be sure. In the eclipse configuration I already changed the reference to the PHP configuration file to /etc/php5/cli/php.ini. Attempts with php.ini version 1 With the following php.ini file zend_extension=/usr/lib/php5/20060613/xdebug.so I see that xdebug is working (for example if I do a var_dump() I get the xdebug version of it, not the plain PHP one) I can't have the interactive debugging from eclipse: the browser opens up and loads the page completely with the typical URL containing ...?XDEBUG_SESSION_START=ECLIPSE_DBGP&KEY=..., but the program execution does not stop at breakpoints In the bottom-right corner of eclipse I see a suspicious message: *"Launching =put_the_name_of_my_project_here=: 57%"* that alternates with the "refreshing workspace" one. Attempts with php.ini version 2 If I use this other version of the file (which is what it worked until I switched to nginx): zend_extension=/usr/lib/php5/20060613/xdebug.so xdebug.remote_enable=On xdebug.remote_autostart=On xdebug.remote_handler=dbgp xdebug.remote_host=localhost xdebug.remote_port=9000 xdebug.remote_mode=req I can't access any page of my sites at all. Any help or suggestion appreciated, thank you in advance for your time! PS: Additional data on my machine: - OS: GNU/Linux - Ubuntu 9.10 64 bit. - PHP: 5.2.10-2ubuntu6.3 with Suhosin-Patch 0.9.7; Zend Engine v2.2.0, Copyright (c) 1998-2009 Zend Technologies with Xdebug v2.0.4 - Eclipse: see screenshot.

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• [ExtJs] Vs [Ext GWT] Vs [SmartGWT]

  - by shafi

  Hi, I am going to start a new application which mainly consist NavigationPane, Grid, Toolbar. Layout should look like this demo page http://www.gwt-ext.com/demo/ I am quite confused which one to use in terms of writing less code, more performant, etc.. Could someone tell the pros and cons of all these technologies. All the while I coded in javascript, so that way ExtJs seems to be the easy one for me to code. But I am curios to try GWT Ext, Is it true that it could do a lot just by writing few lines of java code. For eg: To achieve the layout ( given in above gwt ext demo url), which one should I opt ExtJs or GWT Ext. I read SmartGWT is relatively slower than GwtEXT. Does it have any advantage over GWT EXT. I am also looking for hibernate based data modules ( as my application is going to have many database calls). Anyone of SmartGWT or GWTExt has support for such modules. I came to know that smartgwt doesn't offer all of smartclient enterprise version functionalities, that we are allowed only a few of smartclient features. Will it be an issue? Your response is highly appreciated. Thanks & Regards `Shafi

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• Using ViewModel in ASP.NET MVC with FluentValidation

  - by Brian McCord

  I am using ASP.NET MVC with Entity Framework POCO classes and the FluentValidation framework. It is working well, and the validation is happening as it should (as if I were using DataAnnotations). I have even gotten client-side validation working. And I'm pretty pleased with it. Since this is a test application I am writing just to see if I can get new technologies working together (and learn them along the way), I am now ready to experiment with using ViewModels instead of just passing the actual Model to the view. I'm planning on using something like AutoMapper in my service to do the mapping back and forth from Model to ViewModel but I have a question first. How is this going to affect my validation? Should my validation classes (written using FluentValidation) be written against the ViewModel instead of the Model? Or does it need to happen in both places? One of the big deals about DataAnnotations (and FluentValidation) was that you could have validation in one place that would work "everywhere". And it fulfills that promise (mostly), but if I start using ViewModels, don't I lose that ability and have to go back to putting validation in two places? Or am I just thinking about it wrong?

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