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  • BI and EPM Landscape

    - by frank.buytendijk
    Most of my blog entries are not about Oracle products, and most of the latest entries are about topics such as IT strategy and enterprise architecture. However, given my background at Gartner, and at Hyperion, I still keep a close eye on what's happening in BI and EPM. One important reason is that I believe there is significant competitive value for organizations getting BI and EPM right. Davenport and Harris wrote a great book called "Competing on Analytics", in which they explain this in a very engaging and convincing way. At Oracle we have defined the concept of "management excellence" that outlines what organizations have to do to keep or create a competitive edge. It's not only in the business processes, but also in the management processes. Recently, Gartner published its 2009 market shares report for BI, Analytics, and Performance Management. Gartner identifies the same three segments that Oracle does: (1) CPM Suites (Oracle refers not to Corporate Performance Management, but Enterprise Performance Management), (2) BI Platform, and (3) Analytic Applications & Performance Management. According to Gartner, Oracle's share is increasing with revenue growing by more than 5%. Oracle currently holds the #2 market share position in the overall BI Software space based on total BI software revenue. Source: Gartner Dataquest Market Share: Business Intelligence, Analytics and Performance Management Software, Worldwide, 2009; Dan Sommer and Bhavish Sood; Apr 2010 Gartner has ranked Oracle as #1 in the CPM Suites worldwide sub-segment based on total BI software revenue, and Oracle is gaining share with revenue growing by more than 6% in 2009. Source: Gartner Dataquest Market Share: Business Intelligence, Analytics and Performance Management Software, Worldwide, 2009; Dan Sommer and Bhavish Sood; Apr 2010 The Analytic Applications & Performance Management subsegment is more fragmented. It has for instance a very large "Other Vendors" category. The largest player traditionally is SAS. Analytic Applications are often meant for very specific analytic needs in very specific industry sectors. According to Gartner, from the large vendors, again Oracle is the one who is gaining the most share - with total BI software revenue growth close to 15% in 2009. Source: Gartner Dataquest Market Share: Business Intelligence, Analytics and Performance Management Software, Worldwide, 2009; Dan Sommer and Bhavish Sood; Apr 2010 I believe this shows Oracle's integration strategy is working. In fact, integration actually is the innovation. BI and EPM have been silo technology platforms and application suites way too long. Management and measuring performance should be very closely linked to strategy execution, which is the domain of other business application areas such as CRM, ERP, and Supply Chain. BI and EPM are not about "making better decisions" anymore, but are part of a tangible action framework. Furthermore, organizations are getting more serious about ecosystem thinking. They do not evaluate single tools anymore for different application areas, but buy into a complete ecosystem of hardware, software and services. The best ecosystem is the one that offers the most options, in environments where the uncertainty is high and investments are hard to reverse. The key to successfully managing such an environment is middleware, and BI and EPM become increasingly middleware intensive. In fact, given the horizontal nature of BI and EPM, sitting on top of all business functions and applications, you could call them "upperware". Many are active in the BI and EPM space. Big players can offer a lot, but there are always many areas that are covered by specialty vendors. Oracle openly embraces those technologies within the ecosystem as well. Complete, open and integrated still accurately describes the Oracle product strategy. frank

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  • Oracle WebCenter - Well Connected

    - by Brian Dirking
    800x600 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} An good post from Dan Elam on the state of the ECM industry (http://www.aiim.org/community/blogs/community/ECM-Vendors-go-to-War) . For those of you who don’t know Dan, he is one of the major forces in the content management industry. He founded eVisory and IMERGE Consulting, he is an AIIM Fellow and a former US Technical Expert to the International Standards Organization (ISO), and has been a driving force behind EmTag, AIIM’s Emerging Technologies Group. His post is interesting – it starts out talking about our Moveoff Documentum campaign, but then it becomes a much deeper insight into the ECM industry. Dan points out that Oracle has been making quiet strides in the ECM industry. In fact, analysts share this view Oracle, pointing out Oracle is growing greater than 20% annually while many of the big vendors are shrinking. And as Dan points out, this cements Oracle as one of the big five in the ECM space – the same week that Autonomy was removed from the Gartner Magic Quadrant for ECM. One of the key things points out is that Oracle WebCenter is well connected. WebCenter has out-of-the-box connections to key enterprise applications such as E-Business Suite, PeopleSoft, Siebel and JD Edwards. Those out-of-the-box integrations make it easy for organizations to drive content right into the places where it is needed, in the midst of business processes. At the same time, WebCenter provides composite interface capabilities to bring together two or more of these enterprise applications onto the same screen. Combine that with the capabilities of Oracle Social Network, you start to see how Oracle is providing a full platform for user engagement. But beyond those connections, WebCenter can also connect to other content management systems. It can index and search those systems from a single point of search, bringing back results in a single combined hitlist. WebCenter can also extend records management capabilities into Documentum, SharePoint, and email archiving systems. From a single console, records managers can define a series, set a retention schedule, and place holds – without having to go to each system to make these updates. Dan points out that there are some new competitive dynamics – to be sure. And it is interesting when a system can interact with another system, enforce dispositions and holds, and enable users to search and retrieve content. Oracle WebCenter is providing the infrastructure to build on, and the interfaces to drive user engagement. It’s an interesting time.

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  • Deploying BAM Data Control Application to WLS server

    - by [email protected]
    var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-15829414-1"); pageTracker._trackPageview(); } catch(err) {} Typically we would test our ADF pages that use BAM Data control using integrated wls server (ADRS). If we have to deploy this same application to a standalone WLS we have to make sure we have the BAM server connection created in WLS.unless we do that we may face runtime errors.In Development mode of WLS(Reference) For development-mode WebLogic Server, you can set the mode to OVERWRITE to test user names and passwords. You can set the mode by running setDomainEnv.cmd or setDomainEnv.sh with the following option added to the command. Add the following to the JAVA_PROPERTIES entry in the <FMW_HOME>/user_projects/domains/<yourdomain>/bin/setDomainEnv.sh file: -Djps.app.credential.overwrite.allowed=true In Production mode of WLS Enable MDS Create and/or Register your MDS repository. For more details refer this Edit adf-config.xml from your application and add the following tag <adf-mds-config xmlns="http://xmlns.oracle.com/adf/mds/config">     <mds-config version="11.1.1.000">     <persistence-config>   <metadata-store-usages>     <metadata-store-usage default-cust-store="true" deploy-target="true" id="myRepos">     </metadata-store-usage>   </metadata-store-usages>   </persistence-config>           </mds-config>  </adf-mds-config>Deploy the application to WLS server after picking the appropriate repository during deployment from the MDS Repository dialog that pops up Enterprise Manager (Use these steps if using a version prior to 11gR1 PS1 release of JDeveloper) Go to EM (http://<host>:<port>/EMIn the left pane, deployments select Application1(your application)In the right pane, top dropdown select "System Mbean Browser->oracle.adf.share.connections->Server: AdminServer->Server: AdminServer->Application:<Appname>->ADFConnections"Right pane click "Operations->CreateConnection"Enter Connection Type as "BAMConnection"Enter the connection name same as the one defined in JdevClick "Invoke"Click "Return"Click on Operation->SaveNow in the ADFConnections in the navigator, select the connection just created and enter all the configuration details.Save and run the page. Enterprise Manager (Use these steps or the steps above if using 11gR1 PS1 or newer) Go to EM (http://<host>:<port>/EMIn the left pane, deployments select Application1(your application)In the right pane, click on "Application Deployment" to invoke to dropdown. In that select "ADF -> Configure ADF Connections"Select Connection Type as "BAM" from the drop downEnter Connection Type as to be the same as the one defined in JDevClick on "Create Connection". This should add a new row below under "BAM Connections"Select the new connection and click on the "Edit" icon. This should bring up a dialogSpecific appropriate values for all connection parameters - Username, password, BAM Server Host, BAM Server Port, Webtier Server Host, Webtier Server Port and BAM Webtier Protocol - and then click on OK to dismiss the dialogClick on "Apply"Run the page page.

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  • Oracle anuncia la disponibilidad de Oracle Knowledge 8.5

    - by Noelia Gomez
    Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif";} El lanzamiento más completo de la gestión del conocimiento de Oracle ayuda a las organizaciones a ofrecer las respuestas correctas en el momento adecuado a los Agentes y Clientes Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif";} Continuando con su compromiso de ayudar a las organizaciones a ofrecer la mejor experiencia del cliente con la exploración de los datos empresariales, Oracle anunció Oracle Knowledge 8.5, el software líder en la industria del conocimiento que soporta la gestión web de autoservicio, servicio asistido por agente y comunidades de clientes. Oracle Knowledge 8.5 es la versión más completa desde la adquisición de InQuira en octubre de 2011. Se introduce importantes mejoras de productos, análisis de mejora y los avances en el rendimiento y la escalabilidad. Actualmente, las organizaciones entienden la necesidad imperiosa de ofrecer un servicio al cliente consistente y de alta calidad, a través de diferentes canales. Además, las organizaciones reconocen la necesidad de información que sirva para este proceso. Oracle Knowledge 8,5 proactivamente brinda conocimientos relevantes y contextuales en el punto de interacción con los agentes, con los trabajadores del conocimiento y con los clientes - ayudando a aumentar la lealtad del cliente y reducir costes. Al permitir búsquedas a través de una amplia variedad de fuentes, Oracle Knowledge 8,5 amplifica el acceso al conocimiento, una vez oculto en los sistemas múltiples, aplicaciones y bases de datos utilizadas para almacenar contenido empresarial. Nuevas capacidades: AnswerFlow : Oracle Knowledge 8.5 introduce AnswerFlow, una nueva aplicación para la resolución de problemas guiada, diseñado para mejorar la eficiencia, reducir los costes de servicio y proporcionar experiencias de servicio al cliente personalizado. Mejora la analítica del conocimiento: estandarizado en Oracle Business Intelligence Enterprise Edition, el líder en la industria de las soluciones de Business Intelligence, Oracle Knowledge 8.5 proporciona una funcionalidad analítica robusta que se puede adaptar para satisfacer las necesidades únicas de cada negocio. Soporte de idiomas mejorada: Con las capacidades mejoradas en varios idiomas disponibles en Oracle Knowledge 8.5, incluyendo soporte Natural Language Search con 16 Idiomas y búsqueda por palabra clave mejorado para la mayoría de las otras lenguas , las empresas pueden llegar rápidamente a nuevos clientes y, al mismo tiempo, reducir los costes de hacerlo. Mejora la funcionalidad iConnect:Oracle Knowledge 8.5 ofrece iConnect mejorada para una mayor facilidad de uso y rendimiento. Esta aplicación especializada en conocimiento ofrece de forma proactiva un conocimiento contextualizado directamente en las aplicaciones de CRM, permitiendo a los empleados reducir el esfuerzo para servir a los clientes. Estandarización de Plataforma y Tecnología: Oracle Knowledge 8.5 ha sido certificado en tecnologías Oracle, incluyendo Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine y Oracle Exalogic Elastic Cloud, reduciendo el coste y la complejidad para los clientes a administrar los activos de todas las plataformas."Hemos realizado importantes inversiones de desarrollo desde nuestra adquisición de InQuira, y ahora estamos muy orgullosos de anunciar la disponibilidad de estos esfuerzos con el lanzamiento de Oracle Knowledge 8.5, por lo que es más fácil para las organizaciones obtener una ventaja diferencial a un coste total de propiedad significativamente menor ". dijo David Vap,Vicepresident productos de Oracle. Puedes encontrar más información aquí: Oracle Knowledge 8.5 Oracle Customer Experience Oracle WebLogic Server Oracle Business Intelligence Enterprise Edition

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  • BizTalk Server Monitoring &ndash; SharePoint Web Part

    - by SURESH GIRIRAJAN
    I have been worked with customers using BizTalk as shared infrastructure in the enterprise, where we have two or more BizTalk apps running on it for different Business groups. Also these customers are not using BizTalk ESB portal even though they are using BizTalk ESB exception framework. So main issue with all these Business groups are they don’t have visibility into the BizTalk apps running in prod, even though they are using SCOM and other monitoring stuff in place. So I am trying to address few issues I am going to list below and how I try to mitigate them, first one on the list is how to get visibility into prod, how to provision those access to the BizTalk resources with minimal activity and how can we take advantage of the resources we have today. So I was working on creating REST data services for BizTalk RFID a year ago and available on codeplex. I thought to extend that idea to take advantage of BizTalk Data Services available in codeplex. I extended the BizTalk data services I will upload the updated service soon. So let me start thru how my solution works, so first step I am using the BizTalk data service (REST service) which expose most of the BizTalk artifacts as resources such as Applications, Orchestrations, Send ports, Receive ports, Host instances and In process instances etc. BizTalk Server Monitoring – SharePoint Web Part I am hosting the BizTalk data service in IIS with application pool configured to run under BizTalk administrator credentials. So with this setup I am making the service to make accessible anonymous. Next step of this solution I have created a SharePoint Visual web part which consumes the BizTalk data service and display all the BizTalk Application and Platform settings in read only mode. Even though BizTalk data services offers to browse resources as well perform actions like starting, stopping Orchestrations, Send ports, Receive locations, Host instances etc. Host Instances BizTalk Applications BizTalk Running / Suspended Instances So having this BizTalk Monitoring SharePoint web part, will be added to the SharePoint. This eliminates the need for granting access to the BizTalk users explicitly, so when you have BizTalk contractor or BizTalk application user need to have access to the BizTalk environment all the need is have access to the SharePoint website. You can configure the web part point to different end point based on your environment. I am making this as read only as part of this to make easier for the users and in terms of provisioning. This removes the dependency of BizTalk admin at least for viewing the BizTalk application status and errors etc. If we need to make any changes to the BizTalk application then its application owner responsibility to co-ordinate with BizTalk admins. There are options like BizTalk ESB portal, BizTalk 360 etc… but this one of the approach to reduce number of steps required to give access to BizTalk application users and also to maximize the resource we have in enterprise today. Also you can expose this data service thru Azure Service Bus and access from other apps like mobile devices or create a web site hosted in Azure etc. One last thing I have tested only with BizTalk Server 2010 on x64 VM only, but it should work on other version. I will try to upload the code shortly with instructions how to setup etc.… I welcome thoughts and suggestions… Hope this helps….

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  • Install Problem (Ubuntu Server 10.04) with USB as it reboots when I hit 'enter' for 'Install Ubuntu Server' option! Help

    - by Alastair
    We cannot seem to install Ubuntu Server with USB as it reboots when I hit 'enter' for 'Install Ubuntu Server' option. My friend wants to try setting up a server so; we downloaded Ubuntu Server 10.04.4 we created a boot CD and installed ubuntu server no problem at all. But then the problem arose the hardrive we wanted to use is a 1tb sata drive and the computer orginally has 40gb IDE. So I bought a Sata to IDE and IDE to Sata converter from: http://www.microdirect.co.uk/Home/Product/52926/IDE-to-SATA-converter---Converts-IDE-HDD-to-SATA-inc-sata-data-and-power-cables Unfortunately this converter means I cannot plug in the IDE cable meaning I only have one IDE connection i.e CD drive has to be disconnected for the 1tb sata Hardrive to be connected. So now the 1tb drive is connected, powered it on opened the bios to make sure the hdd appeared it did as ST3ASDAPFKG (somthing like that). Fortunately the computer supports USB booting, so I read ubuntu server usb install instructions I tried: Startup Disk Creator & Unebootin Startup Disk Creator made the usb bootable with the 'ubuntu-10.04.4-server-i386.iso' All looked fine stuck the usb drive in, booted the machine up and I am quickly presented with ubuntu language choice. I hit enter to select English then I am presented with: Install Ubuntu Server, Install Ubuntu Enterprise Cloud, Check Disk for defects, test memory, Boot from first hard disk, Rescue a broken system I can move up and down the menu fine everything seems ok, I select 'Install Ubuntu Server', computer just hangs and screen either goes blank or locks. So I rebooted the computer loads the same menus fine, I select 'Install Ubuntu Server' hit 'enter' and the computer just restarts then brings me back to the same menu. hmmm Then I tried choosing the rest of the options separately: Install Ubuntu Server, Install Ubuntu Enterprise Cloud, Check Disk for defects, test memory, Boot from first hard disk, Rescue a broken system computer just restarts and back to the same ubuntu menu every-time. Grrrr At this point I wish I actually new how to command line install or something but I don't have a clue how to do that. So I tried hitting 'f6' for 'other options' and I tried them all in various combinations and individually. No Luck: (Expert mode, acpi=off, noapic, nolapic, edd=on, nodmraid, nomodeset, Free Software only) At this point I am wondering if it is a bios setting causing problems, I tried turning every option in there on off that I don't understand. No Luck. I then discovered by accident if you hit esc in the ubuntu install menu it says "you are leaving the graphical boot menu and starting the text mode interface" I hit 'Ok'. Next a prompt pops up saying 'boot:' One time it responded when I typed somthing with 'Cannot find kernal image (something like that but since then it just restarts when I hit enter in that prompt). I had a browse on the net and found someone suggesting removing quiet from install command for 'Install Ubuntu Server'. Made no difference at all just reboots... Orginal boot options noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/ubuntu-server.seed initrd=/install/initrd.gz quiet -- Modified boot options noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/ubuntu-server.seed initrd=/install/initrd.gz -- Still I cannot install Ubuntu Server by USB as it, reboots when I hit 'enter' for 'Install Ubuntu Server' option. This is a real pain as we cannot take the 1tb Sata Hardrive and swap it for IDE to be able to use the cd drive. Why is is it so hard to install ubuntu server with usb? I have wasted a full day and half on this really frustrated any help would be amazing! I know the answers out there just seems a bit illusive at the moment! Computer Spec- Asus Motherboard, 1gb RAM 2X512MB, Powersupply 200watt, 2.8ghz Processor Intel, On-board 64mb graphics, 100mb Ethernet, 54mb Wireless,

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  • Iron Speed Designer 7.0 - the great gets greater!

    - by GGBlogger
    For Immediate Release Iron Speed, Inc. Kelly Fisher +1 (408) 228-3436 [email protected] http://www.ironspeed.com       Iron Speed Version 7.0 Generates SharePoint Applications New! Support for Microsoft SharePoint speeds application generation and deployment   San Jose, CA – June 8, 2010. Software development tools-maker Iron Speed, Inc. released Iron Speed Designer Version 7.0, the latest version of its popular Web 2.0 application generator. Iron Speed Designer generates rich, interactive database and reporting applications for .NET, Microsoft SharePoint and the Cloud.    In addition to .NET applications, Iron Speed Designer V7.0 generates database-driven SharePoint applications. The ability to quickly create database-driven applications for SharePoint eliminates a lot of work, helping IT departments generate productivity-enhancing applications in just a few hours.  Generated applications include integrated SharePoint application security and use SharePoint master pages.    “It’s virtually impossible to build database-driven application in SharePoint by hand. Iron Speed Designer V7.0 not only makes this possible, the tool makes it easy.” – Razi Mohiuddin, President, Iron Speed, Inc.     Integrated SharePoint application security Generated applications include integrated SharePoint application security. SharePoint sites and their groups are used to retrieve security roles. Iron Speed Designer validates the user against a Microsoft SharePoint server on your network by retrieving the logged in user’s credentials from the SharePoint Context.    “The Iron Speed Designer generated application integrates seamlessly with SharePoint security, removing the hassle of designing, testing and approving your own security layer.” -Michael Landi, Solutions Architect, Light Speed Solutions     SharePoint Solution Packages Iron Speed Designer V7.0 creates SharePoint Solution Packages (WSPs) for easy application deployment. Using the Deployment Wizard, a single application WSP is created and can be deployed to your SharePoint server.   “Iron Speed Designer is the first product on the market that allows easy and painless deployment of database-driven .NET web applications inside the SharePoint environment.” -Bryan Patrick, Developer, Pseudo Consulting     SharePoint master pages and themes In V7.0, generated applications use SharePoint master pages and contain the same content as other SharePoint pages. Generated applications use the current SharePoint color scheme and display standard SharePoint navigation controls on each page.   “Iron Speed Designer preserves the look and feel of the SharePoint environment in deployed database applications without additional hand-coding.” -Kirill Dmitriev, Software Developer, Iron Speed, Inc.     Iron Speed Designer Version 7.0 System Requirements Iron Speed Designer Version 7.0 runs on Microsoft Windows 7, Windows Vista, Windows XP, and Windows Server 2003 and 2008. It generates .NET Web applications for Microsoft SQL Server, Oracle, Microsoft Access and MySQL. These applications may be deployed on any machine running the .NET Framework. Iron Speed Designer supports Microsoft SharePoint 2007 and Windows SharePoint Services (WSS3). Find complete information about Iron Speed Designer Version 7.0 at www.ironspeed.com.     About Iron Speed, Inc. Iron Speed is the leader in enterprise-class application generation. Our software development tools generate database and reporting applications in significantly less time and cost than hand-coding. Our flagship product, Iron Speed Designer, is the fastest way to deliver applications for the Microsoft .NET and software-as-a-service cloud computing environments.   With products built on decades of experience in enterprise application development and large-scale e-commerce systems, Iron Speed products eliminate the need for developers to choose between "full featured" and "on schedule."   Founded in 1999, Iron Speed is well funded with a capital base of over $20M and strategic investors that include Arrow Electronics and Avnet, as well as executives from AMD, Excelan, Onsale, and Oracle. The company is based in San Jose, Calif., and is located online at www.ironspeed.com.

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  • Reminder: Benefícios da Virtualização para ISVs - 14/Dez/10, Porto

    - by Paulo Folgado
    Esta formação aborda as principais dificuldades com que os Independent Software Vendors (ISVs) se confrontam quando têm de escolher as plataformas sobre as quais irão certificar, instalar e suportar as suas aplicações, e como o Oracle VM (e o Oracle Enterprise Linux) os podem ajudar a ultrapassar essas dificuldades. O modelo de negócio clássico de um ISV - desenvolver uma solução aplicacional para resolver um determinado problema de negócio, analizar o mercado para determinar quais os sistemas operativos e o hardware que os clientes do seu mercado alvo usam, e decidir suportar as plataformas hardware e software que 80% dos seus clientes do seu mercado alvo usam (e tratar como excepções outras configurações que lhe sejam solicitadas por alguns clientes importantes) - funcionou bem no anos 80 e princípios dos anos 90, quando havia uma menor diversidade de plataformas. Contudo, com o aparecimentos nos últimos anos de múltiplas versões de sistemas operativos e de "sabores" Linux, este modelo começou a tornar-se um pesadelo. Cada cliente tem a sua plataforma de eleição e espera dos ISV que suportem essas suas opções, o que constitui um sorvedouro dos recursos e dos custos dos ISVs. As tecnologias de virtualização da Oracle, ao permitirem "simular" uma determinada configuração de hardware, fazendo com que o sistema operativo "pense" que está correr numa configuração de hardware pré-definida e normalizada, na qual correm as aplicações, constituem um veículo excelente para os ISVs que procuram uma solução simples, fácil de instalar e fácil de suportar para instalação das suas aplicações, permitindo obter grandes economias de custos em termos de desenvolvimento, teste e suporte dessas aplicações. Quem deve assistir? Esta formação dirige-se sobretudo a quem que tomar decisões sobre as plataformas tecnológicas que o ISV tem de suportar, assim como a quem lida com a estrutura de custos da suas operações, com uma visão dos custos associados ao desenvolvimento, certificação, instalação e suporte de múltiplas plataformas. Se quer saber mais sobre o Oracle VM e como ele pode ajudar a reduzir drasticamente os sues custos, não perca esta formação. AGENDA: 09:00 Welcome & Introduction  ISV Partner View... Why Use Virtualization?   The ISV Deployment Dilemma: The Problem of Supporting Multiple Platforms  How can Virtualization Help?  The use of Templates What is a Template?  How are Templates Created?  Customer's Point of View  Assembly Builder  Weblogic Virtual Edition Managing Oracle VM Best Practices for Virtualizing Oracle Database 11g  Managing Virtual Environments  Coffee Break   Oracle Complete and Integrated Virtualization Portfolio From Datacenter to Desktop  The Next Generation Virtualization  Private Cloud with Middleware Virtualization  Benefits of Using Oracle VM (and Oracle Enterprise Linux) Support Advantages  Production Ready Virtual Machines  Licensing Terms  Partner Resources and OPN Benefits  12:45 Q&A and Wrap-up  Data: 14 de Dezembro - 09h00 / 13h00Local: Oracle Portugal, Av. da Boavista, 1837- Edifício Burgo - Escritório 13.4, 4100-133 PORTO Audiência: Responsáveis de Desenvolvimento, de Tecnologia e Serviços dos parceiros ISV da Oracle Formação realizada pela Altimate

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  • BizTalk 2009 - Architecture Decisions

    - by StuartBrierley
    In the first step towards implementing a BizTalk 2009 environment, from development through to live, I put forward a proposal that detailed the options available, as well as the costs and benefits associated with these options, to allow an informed discusion to take place with the business drivers and budget holders of the project.  This ultimately lead to a decision being made to implement an initial BizTalk Server 2009 environment using the Standard Edition of the product. It is my hope that in the long term, as projects require it and allow, we will be looking to implement my ideal recommendation of a multi-server enterprise level environment, but given the differences in cost and the likely initial work load for the environment this was not something that I could fully recommend at this time.  However, it must be noted that this decision was made in full awareness of the limits of the standard edition, and the business drivers of this project were made fully aware of the risks associated with running without the failover capabilities of the enterprise edition. When considering the creation of this new BizTalk Server 2009 environment, I have also recommended the creation of the following pre-production environments:   Usage Environment Development Development of solutions; Unit testing against technical specifications; Initial load testing; Testing of deployment packages;  Visual Studio; BizTalk; SQL; Client PCs/Laptops; Server environment similar to Live implementation; Test Testing of Solutions against business and technical requirements;  BizTalk; SQL; Server environment similar to Live implementation; Pseudo-Live As Live environment to allow testing against Live implementation; Acts as back-up hardware in case of failure of Live environment; BizTalk; SQL; Server environment identical to Live implementation; The creation of these differing environments allows for the separation of the various stages of the development cycle.  The development environment is for use when actively developing a solution, it is a potentially volatile environment whose state at any given time can not be guaranteed.  It allows developers to carry out initial tests in an environment that is similar to the live environment and also provides an area for the testing of deployment packages prior to any release to the test environment. The test environment is intended to be a semi-volatile environment that is similar to the live environment.  It will change periodically through the development of a solution (or solutions) but should be otherwise stable.  It allows for the continued testing of a solution against requirements without the worry that the environment is being actively changed by any ongoing development.  This separation of development and test is crucial in ensuring the quality and control of the tested solution. The pseudo-live environment should be considered to be an almost static environment.  It should mimic the live environment and can act as back up hardware in the case of live failure.  This environment acts as an area to allow for “as live” testing, where the performance and behaviour of the live solutions can be replicated.  There should be relatively few changes to this environment, with software releases limited to “release candidate” level releases prior to going live. Whereas the pseudo-live environment should always mimic the live environment, to save on costs the development and test servers could be implemented on lower specification hardware.  Consideration can also be given to the use of a virtual server environment to further reduce hardware costs in the development and test environments, indeed this virtual approach can also be extended to pseudo-live and live assuming the underlying technology is in place. Although there is no requirement for the development and test server environments to be identical to live, the overriding architecture implemented should be the same as in live and an understanding must be gained of the performance differences to be expected across the different environments.

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  • Gamify your Web

    - by Isabel F. Peñuelas
    Yesterday Valencia welcomed the Gamification World Congress that I follow virtually through #GWC2012. BBVA, Iberia, Ligeresa, Axe, Wayra, ESADE, GlaxoSmithKline, Macmillan, Gamisfaction, Nomaders, Blaffin were among the companies presenting success stories on gaming. It has been proved that people remember things easily when an emotion is created. The marketing expectations around Gamification techniques have a lot to do with Neuromarketing theories. There are a lot of expectations on internal enterprise Gamification. In the public Web some sectors are taking the lead on following the trend. The Gartner Analyst Brian Burke opened another Gamification recent event in Madrid remembering that “Gamification is mostly about Engagement”, and this can be applied both to customers or employees. Gamification and Banking The experience of the Spanish Financial Group BBVA that just launched BBVA Game was also presented a week ago at the BBVA Innovation Centre during the event “Gamification & Banking: a fad or a serious business?” . One of the objectives of the BBVA Game was to double the name of registered users. “People like the efficiency of the online channel want to keep a one-to-one contact with the brand”-explained Bernardo Crespo. Another interested data coming out the BBVA presentation was that “only 20% of Spanish users –out of the total holders of Bank Accounts in the country- is familiar with the use of a Web Site to consult their bank accounts”, the project aims also to reverse this situation helping people to learn making a heavy use of the Video in the gaming context. In general Banking presenters seem to agree that Gamification techniques are helping to increase the time spent on the Web. Gamification and Health Using Gamification techniques for chronic illness rehabilitation was another topic of the World Congress. Here you can find some ideas and experiences What can games do for the health (In Spanish) I have personally started my own mental-health gaming project at http://www.lumosity.com/ Gamification in the Enterprise I really recommend Reading this excellent post of Ultan ÓBroin my Introduction to Gamification and Applications. Employee´s motivation and learning are experiencing a 360º turn and it looks than some of us will become soon the Dragon of the year instead of the Employee of the Year. Using Web 2.0 Tools for Gamification Projects  What type of tools do we need for a quick-win Gamification project? To certain extend Gamification can be considered an evolution of the participative Web. Badging, avatars, points and awards, leader boards, progress charts, virtual currencies, gifting and giving challenges and quests are common components and elements. The Web is offering new development frameworks to that purpose as this Avatar Framework from Paypal or Badgeville to include in web applications. Besides, tools to create communities around a game are required to comment, share and vote players as well as for an efficient multimedia management. Due to its entirely open architecture, its community features, and its multimedia and imaging solutions is were I see WebCenter as a tool helping brands to success. Link to Sources & Recommended Readings YouTube Video of BBVAGame presentation Where To Apply Gamification In Your Incentive Jim Calhoun Cancer Challenge Ride and Walkh For my Spanish Readers El aburrimiento es el enemigo número uno del éxito

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  • A Guide to Fusion SCM at Oracle OpenWorld 2012

    - by Pam Petropoulos
    Are you attending next week’s Oracle OpenWorld 2012 conference? Then you won’t want to miss the Fusion SCM activities and customer presenters from leading companies like Boeing and Fideltronik. Below you’ll find a day by day guide of the various Fusion SCM sessions, demos and activities during OpenWorld 2012, September 30 – October 4 in San Francisco, CA. Tuesday, October 2 All of the Fusion SCM sessions during OpenWorld will take place in various rooms at Moscone West, a convenience you are sure to appreciate, as will your feet.   The first session at 10:15 – 11:15 am (Moscone West, Room 2006), entitled “Oracle Fusion Supply Chain Management: Overview, Strategy, Customer Experiences, and Roadmap”, provides an overview of Fusion Supply Chain Management applications and will discuss Fusion SCM strategy, future roadmap, and highlights of customer examples. The next session at 11:45 am – 12:45 pm (Moscone West, Room 2022), entitled “Enabling Trusted Enterprise Product Data with Oracle Fusion Product Hub”, may be the session for you if you’re struggling with achieving consistent, high-quality product data that provides significant business value. This session will discuss how Oracle Fusion Product Hub and Oracle Enterprise Data Quality can help you to achieve this vision. A customer presenter from Fideltronik will share their experiences with Oracle Fusion Product Hub. At the end of the day unwind at the Supply Chain Management customer reception from 6:00 – 8:00 pm at the Roe Lounge, located at 651 Howard Street. Registration is required. Click here for details. Wednesday, October 3 Wednesday is a busy day with three Fusion SCM sessions on the agenda. Start your day at 10:15 am at the “Oracle Fusion Supply Chain Management: Customer Adoption and Experiences” session (Moscone West, Room 2003).  This must see session will showcase customer speakers from The Boeing Company and Fideltronik, each of whom will share their company’s experiences in selecting and implementing Fusion SCM applications. If you’re wondering how Fusion SCM applications can co-exist with your existing Oracle applications, then you’ll want to sit in on the 3:30 pm session entitled “Oracle Fusion Supply Chain Management: Coexistence with Other Oracle Applications” (Moscone West, Room 2003). Stick around until 5:00 pm for the final Fusion SCM session of the day entitled “Responsive Fulfillment with Oracle Fusion Supply Chain Management” (Moscone West, Room 2001).  This session will showcase Oracle Fusion Distributed Order Orchestration and Oracle Fusion Global Order Promising and how they are changing the way companies manage order fulfillment in environments. In addition to discussing the current business challenges, product capabilities, value propositions, industry applicability, and future roadmap this session will also feature a customer presenter from The Boeing Company. Thursday, October 4 If you are a retail customer we highly recommend that you attend the final Fusion SCM session of the week at 12:45 pm, entitled “Multichannel Fulfillment Excellence in the Direct-to-Consumer Market” (Moscone West, Room 2024).  Retailers will learn how they can transform their supply chains to meet the ever-increasing demands of buy anywhere/get anywhere cross-channel requirements with Fusion Distributed Order Orchestration and Oracle Fusion Product Hub. Throughout the week, you’ll also want to visit the Fusion SCM demo pods at the Demogrounds in Moscone West so you can see demos of these Fusion applications. Visit pod W-005 for Fusion Distributed Order Orchestration, W-008 for Fusion Inventory and Cost Management, and W-006 for Fusion Product Hub. Click here for the Demogrounds map. A reminder that you can also pre-register for these sessions to secure your spot. Visit the Schedule Builder to pre-enroll for these sessions. Finally, you'll also want to check out the Fusion SCM FocusOn document which includes additional keynote and general sessions that you may want to attend throughout the week.   We look forward to seeing you in San Francisco next week.

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  • It was worth the wait… Welcome Oracle GoldenGate 11g Release 2

    - by Irem Radzik
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} It certainly was worth the wait to meet Oracle GoldenGate 11gR2, because it is full of new features on multiple fronts. In fact, this release has the longest and strongest list of new features in Oracle GoldenGate’s history. The new release brings GoldenGate closer to the Oracle Database while expanding the support for global implementations and heterogeneous systems. It is more secure, more flexible, and faster. We announced the availability of Oracle GoldenGate 11gR2 via a press release. If you haven’t seen it yet, please check it out. As covered in this announcement, there are a variety of improvements in the product: Integrated Capture for Oracle Database: brings Oracle GoldenGate’s Capture process closer to the Oracle Database engine and enables support for Advanced Compression among other benefits. Enhanced Conflict Detection & Resolution, speeds and simplifies the conflict detection and resolution process for Active-Active deployments. Globalization, meaning Oracle GoldenGate can be deployed for databases that use multi-byte/Unicode character sets. Security and Performance Improvements, includes support Federal Information Protection Standard (FIPS). Increased Extensibility by kicking off actions based on an event record in the transaction log or in the Trail file. Integration with Oracle Enterprise Manager 12c , in addition to the Oracle GoldenGate Monitor product. Expanded Heterogeneity, including capture from IBM DB2 for i on iSeries (AS/400) and delivery to Postgres We will explain these new features in more detail at our upcoming launch webcast: Harness the Power of the New Release of Oracle GoldenGate 11g- (Sept 12 8am/10am PT) In addition to learning more about these new features, the webcast will allow you to ask your questions to product management via live Q&A section. So, I hope you will not miss this opportunity to explore the new release of Oracle GoldenGate 11g and see how it can deliver enterprise-class real-time data integration solutions.. I look forward to a great webcast to unveil GoldenGate’s new capabilities.

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  • Microsoft Silverlight 4 Business Application Development: Beginner's Guide

    Build enterprise-ready business applications with Silverlight An introduction to building enterprise-ready business applications with Silverlight quickly. Get hold of the basic tools and skills needed to get started in Silverlight application development. Integrate different media types, taking the RIA experience further with Silverlight, and much more! Rapidly manage business focused controls, data, and business logic connectivity. A suite of business applications will be built over the course of the book and all examples will be geared around real-world useful application developments, enabling .NET developers to focus on getting started in business application development using Silverlight. In Detail Microsoft Silverlight is a programmable web browser plug-in that enables features including animation, vector graphics, and audio-video playback--features that characterize Rich Internet Applications. Silverlight makes possible the development of RIA applications in familiar .NET languages such as C# and VB.NET. Silverlight is a great (and growing) Line of Business platform and is increasingly being used to build business applications. Silverlight 3 made a big step in LOB; Silverlight 4 builds upon this further. This book will enable .NET developers to feel the pulse of business application development with Silverlight quickly. This book is not a general Silverlight 3/4 overview book. It is uniquely aimed at developers who require an introduction to building business applications with Silverlight. This book will focus on building a suite of real-world, useful business applications in a practical hands-on approach. This book is for .Net developers, providing the answers to many questions that are encountered when creating business applications in Silverlight, ultimately enabling rapid development with ease! This book teaches you how to build business applications with Silverlight 3 and 4. Building a suite of applications, it begins by introducing you to the basic tools and skills needed to get started in Silverlight development. It then dives deeply into the world of business application development, covering all the required concepts needed to build sophisticated business applications and provide a rich user experience. Chapters include: building a public website, adding rich media to the website, incorporating RIA into your website, and among others. By following the practical steps in this book, you will learn what's needed to create rich business applications--from the creation of a Silverlight application, to enhancing your application with rich media and connecting your Silverlight application to various Data Sources. What you will learn from this book Learn the basic tools and skills needed to get started in Silverlight 4 business application development. Discover how to enhance your Silverlight business applications with rich data such as sound and video. Know when and how to customize your data in Silverlight using important data controls. Understand how your Silverlight business applications can connect to various Data Sources. Deliver your Silverlight business application in a variety of forms.   Interesting? Read the chapter 1 Getting Started for free!! Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • WebCenter Marketing and Upcoming Events

    - by rituchhibber
    Events: Events: Date Event Name Location/Country October 30, 2012 ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Webcast November 1, 2012 Paper Burying Your HR Processes? Dig Your Way Out With Oracle WebCenter! Webcast November 15, 2012 Social Business Thought Leader Webcast: Three Ways to Fix Your Broken Organization, featuring Christian Finn Webcast Marketing: Marketing: WebCenter Sites Sales eVite:Embrace the Base: Create an Exceptional Online Customer Experience with Oracle WebCenter Sites Directs recipients to the Connected Customer Experience Resource Center to see the latest demos, analyst reports, and customer webcasts promoting WebCenter Sites. For more information Click  here. WebCenter Social Business Thought Leaders Series: Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and TechnologyBrian Solis, Altimeter Group digital analyst and futuristDecember 13, 2012 10am PDTRegistration available soon, find other content from this speaker here. Webcast: WebCenter Sites for Applications: Disconnected Online Customer Experience? Connect it with Oracle WebCenter November 8, 2012  eVite | Registration Page WebCenter in Action Customer & Partner webcast series: Started earlier in FY13, a new webcast series featuring WebCenter customer deployments that are executed by a partner.The next webcast in the series will be November 14th:Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter Click here to learn more. OnDemand Webcast: ResCare Solves Content Lifecycle Challenges with Oracle WebCenterComplex documents must be created, assembled, reviewed, and tracked. To avoid fragmented, chaotic information processes, organizations must adopt an integrated set of strategies, standards, best practices, and technologies for managing information. Attend this webcast to learn how Oracle WebCenter has allowed ResCare to: solve content lifecycle challenges, reduce compliance and business risks and increase adoption of intranet as primary business communication tool. On-Demand Assets Date Event Name Location/Country On Demand Avoid Social Media Fatigue - Learn the 9 C’s of Customer Engagement, featuring Ray Wang, Principal Analyst and CEO, Constellation Research Webcast On Demand WebCenter in Action Series: Hitachi Data Systems Improves Global Web Experience with Oracle WebCenter, presented by Hitachi Data Systems and Lingotek. Webcast On Demand Managing Social Relationships for the Enterprise, featuring Jeremiah Owyang, Industry Analyst, Altimeter Group and Reggie Bradford, Vice President, Oracle Webcast On Demand Oracle’s Vision for the Social-Enabled Enterprise, presented by Mark Hurd, Thomas Kurian and Reggie Bradford Webcast On Demand WebCenter in Action Series: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter, presented by Qualcomm and Keste. Webcast On Demand Social Business Thought Leaders Series: 6 Counterintuitive Best Practices for Social Collaboration Adoption, featuring John Brunswick, Oracle. Webcast On Demand Oracle WebCenter Connects Patients and Researchers in Cancer Control Mission, presented by Canadian Partnership Against Cancer and App-Systems Webcast On Demand Oracle WebCenter: Modernize, Aggregate and Extend Your Portals Webcast On Demand Top 10 Technology Trends Driving Business Innovation, featuring Andy Mulholland, CTO, Capgemini Webcast On Demand Ancestry.com Helps Families Uncover History with Oracl e WebCenter Webcast On Demand Organic Business Networks: Doing Business in a Hyper-Connected World, featuring Mike Fauscette, GVP, IDC Webcast On Demand Social Business and Innovation, featuring John Mancini, President, AIIM Webcast On Demand Do More with Oracle WebCenter: Expand Beyond Web Experience Management Webcast On Demand Race Against the Machine, featuring Andrew McAfee, author and principal scientist at MIT Webcast On Demand Introducing Oracle WebCenter Sites 11gR1: Transforming the Online Experience Webcast On Demand Mobile is the New Face of Engagement, featuring Ted Schadler, Vice President & Principal Analyst, Forrester Research Inc Webcast Analyst Report: IDC Research: Oracle Debuts New Release of Oracle WebCenter Sites.

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  • Using the SOA-BPM VIrtualBox Appliance

    - by antony.reynolds
    Quickstart Guide to Using Oracle Appliance for SOA/BPM Recently I have been setting up some machines for fellow engineers.  My base setup consists of Oracle Enterprise Linux with Oracle Virtual Box.  Note that after installing VirtualBox I needed to add the VirtualBox Extension Pack to enable RDP access amongst other features.  In order to get them started quickly with some images I downloaded the pre-built appliance for SOA/BPM from OTN. Out of the box this provides a VirtualBox image that is pre-installed with everything you will need to develop SOA/BPM applications. Specifically by using the virtual appliance I got the following pre-installed and configured. Oracle Enterprise Linux 5 User oracle password oracle User root password oracle. Oracle Database XE Pre-configured with SOA/BPM repository. Set to auto-start on OS startup. Oracle SOA Suite 11g PS2 Configured with a “collapsed domain”, all services (SOA/BAM/EM) running in AdminServer. Listening on port 7001 Oracle BPM Suite 11g Configured in same domain as SOA Suite. Oracle JDeveloper 11g With SOA/BPM extensions. Networking The VM by default uses NAT (Network Address Translation) for network access.  Make sure that the advanced settings for port forwarding allow access through the host to guest ports.  It should be pre-configured to forward requests on the following ports Purpose Host Port Guest Port (VBox Image) SSH 2222 22 HTTP 7001 7001 Database 1521 1521 Note that only one VirtualBox image can use a given host port, so make sure you are not clashing if it seems not to work. What’s Left to Do? There is still some customization of the environment that may be required. If you need to configure a proxy server as I did then for the oracle and root users to set up an HTTP proxy Added “export http_proxy=http://proxy-host:proxy-port” to ~oracle/.bash_profile and ~root/.bash_profile Added “export http_proxy=http://proxy-host:proxy-port” to /etc/.bashrc Edited System->Preferences to set Network Proxy In Firefox set Preferences->Network->Connection Settings to “Use system proxy settings” In JDeveloper set Edit->Preferences->Web Browser and Proxy to required proxy settings You may need to configure yum to point to a public OEL yum repository – such as http://public-yum.oracle.com. If you are going to be accessing the SOA server from outside the VirtualBox image then you may want to set the soa-infra Server URLs to be the hostname of the host OS. Snap! Once I had the machine configured how I wanted to use it I took a snapshot so that I can always get back to the pristine install I have now.  Snapshots are one of the big benefits of putting a development environment into a virtualized environment.  I can make changes to my installation and if I mess it up I can restore the image to a last known good snapshot. Hey Presto!, Ready to Go This is the quickest way to get up and running with SOA/BPM Suite.  Out of the box the download will work, I only did extra customization so I could use services outside the firewall and browse outside the firewall from within by SOA VirtualBox image.  I also use yum to update the OS to the latest binaries. So have fun.

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  • News you can use, PeopleTools gems at OpenWorld 2012

    - by PeopleTools Strategy
    Here are some of the sessions which may not have caught your eyes during your scheduling of events you would like to attend at this year's Open World! CON9183 PeopleSoft Technology Roadmap Jeff Robbins Mon, Oct 1 4:45 PM Moscone West, Room 3002/4 Jeff's session is always very well attended. Come to hear, and see, what's going to be delivered in the new release and get some thoughts on where PeopleTools and the industry is heading. CON9186 Delivering a Ground-Breaking User Interface with PeopleTools Matt Haavisto Steve Elcock Wed, Oct 3 3:30 PM Moscone West, Room 3009 This session will be wonderfully engaging for participants.  As part of our demonstration, audience members will be able to interact live and real-time with our demo using their smart phones and tablets as if you are users of the system. CON9188 A Great User Experience via PeopleSoft Applications Portal Matt Haavisto Jim Marion Pramod Agrawal Mon, Oct 1 12:15 PM Moscone West, Room 3009 This session covers not only the PeopleSoft Portal, but new features like Workcenters and Dashboards, and how they all work together to form the PeopleSoft ecosystem. CON9192 Implementing a PeopleSoft Maintenance Strategy with My Update Manager Mike Thompson Mike Krajicek Tue, Oct 2 1:15 PM Moscone West, Room 3009 The LCM development team will show Oracle's My Update Manager for PeopleSoft and how it drastically simplifies deciding what updates are required for your specific environment. CON9193 Understanding PeopleSoft Maintenance Tools & How They Fit Together Mike Krajicek Wed, Oct 3 10:15 AM Moscone West, Room 3002/4 Learn about the portfolio of maintenance tools including some of the latest enhancements such as Oracle's My Update Manager for PeopleSoft, Application Data Sets, and the PeopleSoft Test Framework, and see what they can do for you. CON9200 PeopleTools Product Team Panel Discussion Jeff Robbins Willie Suh Virad Gupta Ravi Shankar Mike Krajicek Wed, Oct 3 5:00 PM Moscone West, Room 3009 Attend this session to engage in an open discussion with key members of Oracle's PeopleTools senior management team. You will be able to ask questions, hear their thoughts, and gain their insight into the PeopleTools product direction. CON9205 Securing Your PeopleSoft Integration Infrastructure Greg Kelly Keith Collins Tue, Oct 2 10:15 AM Moscone West, Room 3011 This session, with the senior integration developer, will outline Oracle's best practices for securing your integration infrastructure so that you know your web services and REST services are as secure as the rest of your PeopleSoft environment. CON9210 Performance Tuning for the PeopleSoft Administrator Tim Bower David Kurtz Mon, Oct 1 10:45 AM Moscone West, Room 3009 Meet long time technical consultants with deep knowledge of system tuning, Tim Bower of the Center of Excellence and David Kurtz, author of "PeopleSoft for the Oracle DBA". System administrators new to tuning a PeopleSoft environment as well as seasoned experts will come away with new techniques that will help them improve the performance of their PeopleSoft system. CON9055 Advanced Management of Oracle PeopleSoft with Oracle Enterprise Manager Greg Kelly Milten Garia Greg Bouras Thurs Oct 4 12:45 PM Moscone West, Room 3009 This promises to be a really interesting session as Milten Garia from CSU discusses lessons learned during the implementation of Oracle's Enterprise Manager with the PeopleSoft plug-in across a multi campus environment. There are some surprising things about Solaris 10 and the Bourne shell. Some creative work by the Unix administrators so the well tried scripts and system replication processes were largely unaffected. CON8932 New Functional PeopleTools Capabilities for the Line of Business User Jeff Robbins Tues, Oct 2 5:00 PM Moscone West, Room 3007 Using PeopleTools 8.5x capabilities like: related content, embedded help, pivot grids, hover-over, and more, Jeff will discuss how these can deliver business value and innovation which will positively impact your business without the high costs associated with upgrading your PeopleSoft applications. Check out a more detailed list here. We look forward to meeting you all there!

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  • Focus on Social Relationship Management at Oracle OpenWorld

    - by Pat Ma
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 0 0 1 422 2408 involver 20 5 2825 14.0 Normal 0 false false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Greetings from Oracle OpenWorld 2012. Today, we’re going to focus on Social Relationship Management at Oracle OpenWorld.?Social networking is touching all businesses today.  Customers are speaking about your brand right now on social media sites. Your employees are speaking to one another on social media sites. In an Oracle survey, 40% of consumers factor in Facebook recommendations when making purchasing decisions. Despite the rise of social networking, 70% of marketers report having little understanding of social media conversations happening around their brand. Oracle has invested in technologies that will help companies leverage social media technologies for their enterprise. Our suite of social products is collectively known as Social Relationship Management. Customers are using Social Relationship Management to get analytics to social media conversations around their brand, manage multiple social media channels while keeping their brand consistent, optimize internal workflows and processes, and create better customer relationships and experiences. In this example, using Social Relationship Management, a high-end national grocery chain is able to see that “Coconut Water” is trending in San Francisco. They are now able to send a $2-off coconut water coupon to shoppers who have checked into their San Francisco locations. This promotion further drives sales of coconut water in San Francisco. In another example, using Social Relationship Management, a technology company creates multiple Facebook pages and runs campaigns on them. These social campaigns are now integrated and tracked as another marketing channel in Oracle Fusion CRM. The technology company can now track and respond to a particular customer as he moves across multiple channels – without having to restart the conversation each time the customer contacts the company. Furthermore, the technology company can see in one interface what marketing channels – including social – is performing best for each promotion. Besides being a Software-as-a-Service solution, social is also a Platform-as-a-Service solution. The benefit here is that customers can extend the functionality of our social applications to suit their particular needs or create their own social application from scratch. During the Social Developer track, developers are learning how to use Java and other industry-standard programming languages to plug in social functionality to enterprise applications. To see how Social Relationship Management can help your business build better relationships and experience with customers, visit us on the web at oracle.com/social. There are a lot more social-oriented sessions left at OpenWorld. To view a schedule of the upcoming social-oriented sessions, go here.

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  • Installing Eclipse for OSB Development

    - by James Taylor
    OSB provides 2 methods for OSB development, the OSB console, and Eclipse. This post deals with a typical development environment with OSB installed on a remote server and the developer requiring an IDE on their PC for development. As at 11.1.1.4 Eclipse is only IDE supported for OSB development. We are hoping OSB will support JDeveloper in the future. To get the download for Eclipse use the download WebLogic Server with the Oracle Enterprise Pack for Eclipse, e.g. wls1034_oepe111161_win32.exe.To ensure the Eclipse version is compatible with your OSB version I recommend using the Eclipse that comes with the supported WLS server, e.g. OSB 11.1.1.4 you would install WLS 10.3.4+oepe.The install is a 2 step process, install the base Eclipse, then install the OSB plugins. In this example I'm using the 11.1.1.4 install for windows, your versions may differ. You need to download 2 programs, WebLogic Server with the oepe plugin for your OS, and the Oracle Service Bus which is generally generic. Place these files in a directory of your choice. Start the executable I create a new Oracle Home for this installation as it don't want to impact on my JDeveloper install or any other Oracle products installed on my machine. Ignore the support / email notifications Choose a custom install as we only want to install the minimum for Eclipse. If you really want you can do a typical and install everything. Deselect all products then select the Oracle Enterprise Pack for Eclipse. This will select the minimum prerequisites required for install. As I'm only going to use this home for OSB Development I deselect the JRockit JVM. Accept the locations for the installs. If running on a Windows environment you will be asked to start a Node Manger service. This is optional. I have chosen to ignore. Select the user permissions you require, I have set to default. Do a last check to see if the values are correct and continue to install. The install should start. The install should complete successfully. I chose not to run the Quick Start. Extract the OSB download to a location of your choice and double click on the setup.exe. You may be asked to supply a correct java location. Point this to the java installed in your OS. I'm running Windows 7 so I used the 64bit version. Skip the software updates. Set the OSB home to the location of the WLS home installed above Choose a custom install as all we want to install is the OSB Eclipse Plugins. Select OSB IDE. For the rest of the install screens accept the defaults. Start the install There is no need to configure a WLS domain if you only intend to deploy to the remote server. If you need to do this there are other sites how to configure via the configuration wizard. Start Eclipse to make sure the OSB Plugin has been created. In the top right drop down you should see OSB as an option. Connecting to the remote server, select the Server Tab at the bottom Right-click in that frame and select Server. Chose the remote server version and the hostname Provide and name for your server if necessary, and accept the defaults Enter connection details for the remote server Click on the Remote server and it should validate stating its status.Now you ready to develop, Happy developing!

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  • Database Mirroring on SQL Server Express Edition

    - by Most Valuable Yak (Rob Volk)
    Like most SQL Server users I'm rather frustrated by Microsoft's insistence on making the really cool features only available in Enterprise Edition.  And it really doesn't help that they changed the licensing for SQL 2012 to be core-based, so now it's like 4 times as expensive!  It almost makes you want to go with Oracle.  That, and a desire to have Larry Ellison do things to your orifices. And since they've introduced Availability Groups, and marked database mirroring as deprecated, you'd think they'd make make mirroring available in all editions.  Alas…they don't…officially anyway.  Thanks to my constant poking around in places I'm not "supposed" to, I've discovered the low-level code that implements database mirroring, and found that it's available in all editions! It turns out that the query processor in all SQL Server editions prepends a simple check before every edition-specific DDL statement: IF CAST(SERVERPROPERTY('Edition') as nvarchar(max)) NOT LIKE '%e%e%e% Edition%' print 'Lame' else print 'Cool' If that statement returns true, it fails. (the print statements are just placeholders)  Go ahead and test it on Standard, Workgroup, and Express editions compared to an Enterprise or Developer edition instance (which support everything). Once again thanks to Argenis Fernandez (b | t) and his awesome sessions on using Sysinternals, I was able to watch the exact process SQL Server performs when setting up a mirror.  Surprisingly, it's not actually implemented in SQL Server!  Some of it is, but that's something of a smokescreen, the real meat of it is simple filesystem primitives. The NTFS filesystem supports links, both hard links and symbolic, so that you can create two entries for the same file in different directories and/or different names.  You can create them using the MKLINK command in a command prompt: mklink /D D:\SkyDrive\Data D:\Data mklink /D D:\SkyDrive\Log D:\Log This creates a symbolic link from my data and log folders to my Skydrive folder.  Any file saved in either location will instantly appear in the other.  And since my Skydrive will be automatically synchronized with the cloud, any changes I make will be copied instantly (depending on my internet bandwidth of course). So what does this have to do with database mirroring?  Well, it seems that the mirroring endpoint that you have to create between mirror and principal servers is really nothing more than a Skydrive link.  Although it doesn't actually use Skydrive, it performs the same function.  So in effect, the following statement: ALTER DATABASE Mir SET PARTNER='TCP://MyOtherServer.domain.com:5022' Is turned into: mklink /D "D:\Data" "\\MyOtherServer.domain.com\5022$" The 5022$ "port" is actually a hidden system directory on the principal and mirror servers. I haven't quite figured out how the log files are included in this, or why you have to SET PARTNER on both principal and mirror servers, except maybe that mklink has to do something special when linking across servers.  I couldn't get the above statement to work correctly, but found that doing mklink to a local Skydrive folder gave me similar functionality. To wrap this up, all you have to do is the following: Install Skydrive on both SQL Servers (principal and mirror) and set the local Skydrive folder (D:\SkyDrive in these examples) On the principal server, run mklink /D on the data and log folders to point to SkyDrive: mklink /D D:\SkyDrive\Data D:\Data On the mirror server, run the complementary linking: mklink /D D:\Data D:\SkyDrive\Data Create your database and make sure the files map to the principal data and log folders (D:\Data and D:\Log) Viola! Your databases are kept in sync on multiple servers! One wrinkle you will encounter is that the mirror server will show the data and log files, but you won't be able to attach them to the mirror SQL instance while they are attached to the principal. I think this is a bug in the Skydrive, but as it turns out that's fine: you can't access a mirror while it's hosted on the principal either.  So you don't quite get automatic failover, but you can attach the files to the mirror if the principal goes offline.  It's also not exactly synchronous, but it's better than nothing, and easier than either replication or log shipping with a lot less latency. I will end this with the obvious "not supported by Microsoft" and "Don't do this in production without an updated resume" spiel that you should by now assume with every one of my blog posts, especially considering the date.

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  • Why SQL Developer Rocks for the Advanced User Too

    - by thatjeffsmith
    While SQL Developer may be ‘perfect for Oracle beginners,’ that doesn’t preclude advanced and intermediate users from getting their fair share of toys! I’ve been working with Oracle since the 7.3.4 days, and I think it’s pretty safe to say that the WAY an ‘old timer’ uses a tool like SQL Developer is radically different than the ‘beginner.’ If you’ve been reluctant to use SQL Developer because it’s a GUI, give me a few minutes to try to convince you it’s worth a second (or third) look. 1. Help when you want it, and only when you want it One of the biggest gripes any user has with a piece of software is when said software can’t get out of it’s own way. When you’re typing in a word processor, sometimes you can do without the grammar and spelling checks, the offer to auto-complete your words, and all of the additional mark-up. This drives folks to programs like Notepad++ and vi. You can disable the code insight feature so you can type unmolested by SQL Developer’s attempt to auto-complete your object names. Now, if you happen to come across a long or hard to spell object name, you can still invoke the feature on demand using Ctrl+Spacebar Code Editor – Completion Insight – Enable Completion Auto-Popup (Keyword being Auto) 2. Automatic File Tracking SQL*Minus is nice. Vi is cool. Notepad++ has a lot of features I like. But not too many editors offer automatic logging of changes to your files without having to setup a source control system. I was doing some work on my login.sql. I’m not doing anything crazy, but seeing what I had done in previous iterations was helpful. Now imagine how nice it would be to have this available for your l,000+ line scripts! Track your scripts as they change, no setup required! 3. Extend the Functionality Know SQL and XML? Wish SQL Developer did JUST a little bit more? Build your own extensions. You can have custom context menus and object pages in just a few minutes. This is an example of lazy developers writing code that write code. 4. Get Your Money’s Worth You’ve licensed Enterprise Edition. You got your Diagnostic and Tuning packs. Now start using them! Not everyone has access to Enterprise Manager, especially developers. But that doesn’t mean they don’t need help with troubleshooting and optimizing poorly performing SQL statements. ASH, AWR, Real-Time SQL Monitoring and the SQL Tuning Advisor are built into the Reports and Worksheet. Yes you could make the package calls, but that’s a whole lot of typing, and I’d rather just get to the results. 5. Profile, Debug, & Unit Testing PLSQL An Interactive Development Environment (IDE) built by the same folks that own the programming language (Hello – Oracle PLSQL!) should be complete. It should ‘hug’ the developer and empower them to churn out programs that work, run fast, and are easy to maintain. Write it, test it, debug it, and tune it. When you’re running your programs and you just want to see the data that’s returned, that shouldn’t require any special settings or workaround to make it happen either. Magic! And a whole lot more… I could go on and talk about the support for things like DataPump, RMAN, and DBMS_SCHEDULER, but you’re experts and you’re plenty busy. If you think SQL Developer is falling short somewhere, I want you to let us know about it.

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  • Integrating with Fusion Applications using SOAP web services and REST APIs (Part 1 of 2) by Arvind Srinivasamoorthy

    - by JuergenKress
    Fusion Applications provides several types of interfaces to facilitate integration with other applications within the enterprise and on the cloud.As one of the key integration interfaces, Fusion Applications (FA) supports SOAP services based integration, both inbound and outbound. At this point FA doesn’t provide REST API’s but it is planned for a future release. It is however possible to invoke external REST APIs from FA which we will discuss. Oracle continues to invest in improving both SOAP and REST based connectivity. The content in this blog is based on features that were available at the time of writing it. In this two part blog, I will cover the following topics briefly. Invoking FA SOAP web services from external applications Identifying the FA SOAP web service to be invoked Sample invocation from an external application Techniques to invoke FA services from an ADF application Invoking external SOAP Web Services from FA (covered in Part 2) Invoking external REST APIs from FA (covered in Part 2) I’ll touch upon some basics, so that you can quickly build a few SOAP/REST interactions with FA. If you do not already have access to an FA instance (on-premise or SaaS), you can request for a free 30 day trial of the Oracle Sales Cloud using http://cloud.oracle.com 1. Invoking FA SOAP web services from external applications There are two main types of services that FA exposes -  ADF Services - These services allow you to perform CRUD operations on Fusion business objects. For example, Sales Party Service, Opportunity Service etc. Using these services you can typically perform operations such as get, find, create, delete, update etc on FA objects.These services are typically useful for UI driven integrations such as looking up FA information from external application UIs, using third party Interfaces to create/update data in FA. They are also used in non-UI driven integration uses cases such as initial upload of business or setup data, synchronizing data with an external systems, etc. - Composite Services – These services involve more logic than CRUD and often involving human workflows, rules etc. These services perform a business function such as Get Orchestration Order Service and are used when building larger process based integrations with external systems.These services are usually asynchronous in nature and are not typically used for UI integration patterns. 1a. Identifying the FA SOAP web service to be invoked All FA web service metadata is available through an OER instance (Oracle Enterprise Repository) which is publicly available via http://fusionappsoer.oracle.com. This is the starting point for you to discover the services that you are going to work with. You do not need to own a FA account to browse the services using the above UI You can use the search area on the left to narrow down your search to what you are looking for. For example, you can choose the type as by ADF Services or Composite, you can narrow your search to a specific FA version, Product Family etc. Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: AppAdvantage,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress,Arvind Srinivasamoorthy

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  • Tips &amp; Tricks: How to crawl a SSL enabled Oracle E-Business Suite

    - by Rajesh Ghosh
    Oracle E-Business Suite can be integrated with Oracle Secure Enterprise Search for a superior end user experience and enhanced data retrieval capabilities. Before end-users can perform search operations, data has to be crawled and indexed into Oracle SES server. However if the Oracle E-Business Suite instance is on SSL, some additional configurations are needed in Oracle SES server as well as in Oracle Search Modeler, before a search object can be deployed and crawled. The process involves the following steps: Step 1: Export the SSL certificate of Oracle E-Business Suite Access the Oracle E-business Suite instance from a web browser. You should be able to locate a security or certificate icon somewhere in the browser toolbar or status bar, depending on which browser you are using. Click on it and you should be able to view the certificate as well as export it to a local file. While exporting make sure that you use “DER encoded” format. Step 2: Import the SSL certificate into Oracle Secure Enterprise server’s java key-store Oracle SES (10.1.8.4) by default ships a JDK under $ORACLE_HOME. The Oracle SES mid-tier uses this jdk to start the oc4j container services. In this step the Oracle E-Business Suite’s SSL certificate which has been exported in step #1, has to be imported into the Oracle SES server’s java key store. Perform the following: Copy the certificate file onto the server where Oracle SES server is running; under $ORACLE_HOME/jdk/jre/lib/security/cacerts. “ORACLE_HOME” points to the Oracle SES oracle home. Set the JAVA_HOME environment variable to $ORACLE_HOME/jdk. Append $JAVA_HOME/bin to the PATH environment variable Issue the command :  “keytool -import -keystore keystore.jks -trustcacerts -alias myOHS –file ebs.crt” . Please substitute “ebs.crt” with the name of the certificate file you copied in step #2.1. The default key-store password “changeit”. Enter the same when prompted. If successful this process will end with a message saying “certificate successfully imported”. Step 3: Import the SSL certificate into Search Modeler java key-store Unlike Oracle SES, Search Modeler is not shipped with a bundled JDK. If you are using standalone OC4J, then you actually use an external JDK to start the oc4j container services. If you are using IAS instance then the JDK comes bundled with the IAS installation. Perform the following: Copy the certificate file onto the server where Search Modeler application is running; under $JDK_HOME/jre/lib/security/cacerts. “JDK_HOME” points to the JDK directory depending on whether you are using external JDK or a bundled one. Set the JAVA_HOME environment variable to JDK directory. Append $JAVA_HOME/bin to the PATH environment variable Issue the command :  “keytool -import -keystore keystore.jks -trustcacerts -alias myOHS –file ebs.crt” . Please substitute “ebs.crt” with the name of the certificate file you copied in step #3.1. The default key-store password “changeit”. Enter the same when prompted. If successful this process will end with a message saying “certificate successfully imported”. Once you have completed the above steps successfully, you can deploy the search objects using Search Modeler and then start crawling them as well.

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  • Industry perspectives on managing content

    - by aahluwalia
    Earlier this week I was noodling over a topic for my first blog post. My intention for this blog is to bring a practitioner's perspective on ECM to the community; to share and collaborate on best practices and approaches that address today's business problems. Reviewing my past 14 years of experience with web technologies, I wondered what topic would serve as a good "conversation starter". During this time, I received a call from a friend who was seeking insights on how content management applies to specific industries. She approached me because she vaguely remembered that I had worked in the Health Insurance industry in the recent past. She wanted me to tell her about the specific business needs of this industry. She was in for quite a surprise as she found out that I had spent the better part of a decade managing content within the Health Insurance industry and I discovered a great topic for my first blog post! I offer some insights from Health Insurance and invite my fellow practitioners to share their insights from other industries. What does content management mean to these industries? What can solution providers be aware of when offering solutions to these industries? The United States health care system relies heavily on private health insurance, which is the primary source of coverage for approximately 58% Americans. In the late 19th century, "accident insurance" began to be available, which operated much like modern disability insurance. In the late 20th century, traditional disability insurance evolved into modern health insurance programs. The first thing a solution provider must be aware of about the Health Insurance industry is that it tends to be transaction intensive. They are the ones who manage and administer our health plans and process our claims when we visit our health care providers. It helps to keep in mind that they are in the business of delivering health insurance and not technology. You may find the mindset conservative in comparison to the IT industry, however, the Health Insurance industry has benefited and will continue to benefit from the efficiency that technology brings to traditionally paper-driven processes. We are all aware of the impact that Healthcare reform bill has had a significant impact on the Health Insurance industry. They are under a great deal of pressure to explore ways to reduce their administrative costs and increase operational efficiency. Overall, administrative costs of health insurance include the insurer's cost to administer the health plan, the costs borne by employers, health-care providers, governments and individual consumers. Inefficiencies plague health insurance, owing largely to the absence of standardized processes across the industry. To achieve this, industry leaders have come together to establish standards and invest in initiatives to help their healthcare provider partners transition to the next generation of healthcare technology. The move to online services and paperless explanation of benefits are some manifestations of technological advancements in health insurance. Several companies have adopted Toyota's LEAN methodology or Six Sigma principles to improve quality, reduce waste and excessive costs, thereby increasing the value of their plan offerings. A growing number of health insurance companies have transformed their business systems in the past decade alone and adopted some form of content management to reduce the costs involved in administering health plans. The key strategy has been to convert paper documents and forms into electronic formats, automate the content development process and securely distribute content to various audiences via diverse marketing channels, including web and mobile. Enterprise content management solutions can enable document capture of claim forms, manage digital assets, integrate with Enterprise Resource Planning (ERP) and Human Capital Management (HCM) solutions, build Business Process Management (BPM) processes, define retention and disposition instructions to comply with state and federal regulations and allow eBusiness and Marketing departments to develop and deliver web content to multiple websites, mobile devices and portals. Content can be shared securely within and outside the organization using Information Rights Management.  At the end of the day, solution providers who can translate strategic goals into solutions that maximize process automation, increase ease of use and minimize IT overhead are likely to be successful in today's health insurance environment.

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  • Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

    - by Richard Lefebvre
    It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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  • Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

    - by Chris Warner
    It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

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