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• NDepend 4 – First Steps

  - by Ricardo Peres

  Introduction Thanks to Patrick Smacchia I had the chance to test NDepend 4. I can only say: awesome! This will be the first of a series of posts on NDepend, where I will talk about my discoveries. Keep in mind that I am just starting to use it, so more experienced users may find these too basic, I just hope I don’t say anything foolish! I must say that I am in no way affiliated with NDepend and I never actually met Patrick. Installation No installation program – a curious decision, I’m not against it -, just unzip the files to a folder and run the executable. It will optionally register itself with Visual Studio 2008, 2010 and 11 as well as RedGate’s Reflector; also, it automatically looks for updates. NDepend can either be used as a stand-alone program (with or without a GUI) or from within Visual Studio or Reflector. Getting Started One thing that really pleases me is the Getting Started section of the stand-alone, with links to pages on NDepend’s web site, featuring detailed explanations, which usually include screenshots and small videos (<5 minutes). There’s also an How do I with hierarchical navigation that guides us to through the major features so that we can easily find what we want. Usage There are two basic ways to use NDepend: Analyze .NET solutions, projects or assemblies; Compare two versions of the same assembly. I have so far not used NDepend to compare assemblies, so I will first talk about the first option. After selecting a solution and some of its projects, it generates a single HTML page with an highly detailed report of the analysis it produced. This includes some metrics such as number of lines of code, IL instructions, comments, types, methods and properties, the calculation of the cyclomatic complexity, coupling and lots of others indicators, typically grouped by type, namespace and assembly. The HTML also includes some nice diagrams depicting assembly dependencies, type and method relative proportions (according to the number of IL instructions, I guess) and assembly analysis relating to abstractness and stability. Useful, I would say. Then there’s the rules; NDepend tests the target assemblies against a set of more than 120 rules, grouped in categories Code Quality, Object Oriented Design, Design, Architecture and Layering, Dead Code, Visibility, Naming Conventions, Source Files Organization and .NET Framework Usage. The full list can be configured on the application, and an explanation of each rule can be found on the web site. Rules can be validated, violated and violated in a critical manner, and the HTML will contain the violated rules, their queries – more on this later - and results. The HTML uses some nice JavaScript effects, which allow paging and sorting of tables, so its nice to use. Similar to the rules, there are some queries that display results for a number (about 200) questions grouped as Object Oriented Design, API Breaking Changes (for assembly version comparison), Code Diff Summary (also for version comparison) and Dead Code. The difference between queries and rules is that queries are not classified as passes, violated or critically violated, just present results. The queries and rules are expressed through CQLinq, which is a very powerful LINQ derivative specific to code analysis. All of the included rules and queries can be enabled or disabled and new ones can be added, with intellisense to help. Besides the HTML report file, the NDepend application can be used to explore all analysis results, compare different versions of analysis reports and to run custom queries. Comparison to Other Analysis Tools Unlike StyleCop, NDepend only works with assemblies, not source code, so you can’t expect it to be able to enforce brackets placement, for example. It is more similar to FxCop, but you don’t have the option to analyze at the IL level, that is, other that the number of IL instructions and the complexity. What’s Next In the next days I’ll continue my exploration with a real-life test case. References The NDepend web site is http://www.ndepend.com/. Patrick keeps an updated blog on http://codebetter.com/patricksmacchia/ and he regularly monitors StackOverflow for questions tagged NDepend, which you can find on http://stackoverflow.com/questions/tagged/ndepend. The default list of CQLinq rules, queries and statistics can be found at http://www.ndepend.com/DefaultRules/webframe.html. The syntax itself is described at http://www.ndepend.com/Doc_CQLinq_Syntax.aspx and its features at http://www.ndepend.com/Doc_CQLinq_Features.aspx.

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• How do I prove or disprove "god" objects are wrong?

  - by honestduane

  Problem Summary: Long story short, I inherited a code base and an development team I am not allowed to replace and the use of God Objects is a big issue. Going forward, I want to have us re-factor things but I am getting push-back from the teams who want to do everything with God Objects "because its easier" and this means I would not be allowed to re-factor. I pushed back citing my years of dev experience, that I'm the new boss who was hired to know these things, etc, and so did the third party offshore companies account sales rep, and this is now at the executive level and my meeting is tomorrow and I want to go in with a lot of technical ammo to advocate best practices because I feel it will be cheaper in the long run (And I personally feel that is what the third party is worried about) for the company. My issue is from a technical level, I know its good long term but I'm having trouble with the ultra short term and 6 months term, and while its something I "know" I cant prove it with references and cited resources outside of one person (Robert C. Martin, aka Uncle Bob), as that is what I am being asked to do as I have been told having data from one person and only one person (Robert C Martin) is not good enough of an argument. Question: What are some resources I can cite directly (Title, year published, page number, quote) by well known experts in the field that explicitly say this use of "God" Objects/Classes/Systems is bad (or good, since we are looking for the most technically valid solution)? Research I have already done: I have a number of books here and I have searched their indexes for the use of the words "god object" and "god class". I found that oddly its almost never used and the copy of the GoF book I have for example, never uses it (At least according to the index in front of me) but I have found it in 2 books per the below, but I want more I can use. I checked the Wikipedia page for "God Object" and its currently a stub with little reference links so although I personally agree with that it says, It doesn't have much I can use in an environment where personal experience is not considered valid. The book cited is also considered too old to be valid by the people I am debating these technical points with as the argument they are making is that "it was once thought to be bad but nobody could prove it, and now modern software says "god" objects are good to use". I personally believe that this statement is incorrect, but I want to prove the truth, whatever it is. In Robert C Martin's "Agile Principles, Patterns, and Practices in C#" (ISBN: 0-13-185725-8, hardcover) where on page 266 it states "Everybody knows that god classes are a bad idea. We don't want to concentrate all the intelligence of a system into a single object or a single function. One of the goals of OOD is the partitioning and distribution of behavior into many classes and many function." -- And then goes on to say sometimes its better to use God Classes anyway sometimes (Citing micro-controllers as an example). In Robert C Martin's "Clean Code: A Handbook of Agile Software Craftsmanship" page 136 (And only this page) talks about the "God class" and calls it out as a prime example of a violation of the "classes should be small" rule he uses to promote the Single Responsibility Principle" starting on on page 138. The problem I have is all my references and citations come from the same person (Robert C. Martin), and am from the same single person/source. I am being told that because he is just one guy, my desire to not use "God Classes" is invalid and not accepted as a standard best practice in the software industry. Is this true? Am I doing things wrong from a technical perspective by trying to keep to the teaching of Uncle Bob? God Objects and Object Oriented Programming and Design: The more I think of this the more I think this is more something you learn when you study OOP and its never explicitly called out; Its implicit to good design is my thinking (Feel free to correct me, please, as I want to learn), The problem is I "know" this, but but not everybody does, so in this case its not considered a valid argument because I am effectively calling it out as universal truth when in fact most people are statistically ignorant of it since statistically most people are not programmers. Conclusion: I am at a loss on what to search for to get the best additional results to cite, since they are making a technical claim and I want to know the truth and be able to prove it with citations like a real engineer/scientist, even if I am biased against god objects due to my personal experience with code that used them. Any assistance or citations would be deeply appreciated.

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• Inside Red Gate - Project teams

  - by Simon Cooper

  Within each division in Red Gate, development effort is structured around one or more project teams; currently, each division contains 2-3 separate teams. These are self contained units responsible for a particular development project. Project team structure The typical size of a development team varies, but is normally around 4-7 people - one project manager, two developers, one or two testers, a technical author (who is responsible for the text within the application, website content, and help documentation) and a user experience designer (who designs and prototypes the UIs) . However, team sizes can vary from 3 up to 12, depending on the division and project. As an rule, all the team sits together in the same area of the office. (Again, this is my experience of what happens. I haven't worked in the DBA division, and SQL Tools might have changed completely since I moved to .NET. As I mentioned in my previous post, each division is free to structure itself as it sees fit.) Depending on the project, and the other needs in the division, the tech author and UX designer may be shared between several projects. Generally, developers and testers work on one project at a time. If the project is a simple point release, then it might not need a UX designer at all. However, if it's a brand new product, then a UX designer and tech author will be involved right from the start. Developers, testers, and the project manager will normally stay together in the same team as they work on different projects, unless there's a good reason to split or merge teams for a particular project. Technical authors and UX designers will normally go wherever they are needed in the division, depending on what each project needs at the time. In my case, I was working with more or less the same people for over 2 years, all the way through SQL Compare 7, 8, and Schema Compare for Oracle. This helped to build a great sense of camaraderie wihin the team, and helped to form and maintain a team identity. This, in turn, meant we worked very well together, and so the final result was that much better (as well as making the work more fun). How is a project started and run? The product manager within each division collates user feedback and ideas, does lots of research, throws in a few ideas from people within the company, and then comes up with a list of what the division should work on in the next few years. This is split up into projects, and after each project is greenlit (I'll be discussing this later on) it is then assigned to a project team, as and when they become available (I'm sure there's lots of discussions and meetings at this point that I'm not aware of!). From that point, it's entirely up to the project team. Just as divisions are autonomous, project teams are also given a high degree of autonomy. All the teams in Red Gate use some sort of vaguely agile methodology; most use some variations on SCRUM, some have experimented with Kanban. Some store the project progress on a whiteboard, some use our bug tracker, others use different methods. It all depends on what the team members think will work best for them to get the best result at the end. From that point, the project proceeds as you would expect; code gets written, tests pass and fail, discussions about how to resolve various problems are had and decided upon, and out pops a new product, new point release, new internal tool, or whatever the project's goal was. The project manager ensures that everyone works together without too much bloodshed and that thrown missiles are constrained to Nerf bullets, the developers write the code, the testers ensure it actually works, and the tech author and UX designer ensure that people will be able to use the final product to solve their problem (after all, developers make lousy UI designers and technical authors). Projects in Red Gate last a relatively short amount of time; most projects are less than 6 months. The longest was 18 months. This has evolved as the company has grown, and I suspect is a side effect of the type of software Red Gate produces. As an ISV, we sell packaged software; we only get revenue when customers purchase the ready-made tools. As a result, we only get a sellable piece of software right at the end of a project. Therefore, the longer the project lasts, the more time and money has to be invested by the company before we get any revenue from it, and the riskier the project becomes. This drives the average project time down. Small project teams are the core of how Red Gate produces software, and are what the whole development effort of the company is built around. In my next post, I'll be looking at the office itself, and how all 200 of us manage to fit on two floors of a small office building.

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• PeopleSoft at Alliance 2012 Executive Forum

  - by John Webb

  Guest Posting From Rebekah Jackson This week I jointed over 4,800 Higher Ed and Public Sector customers and partners in Nashville at our annual Alliance conference.   I got lost easily in the hallways of the sprawling Gaylord Opryland Hotel. I carried the resort map with me, and I would still stand for several minutes at a very confusing junction, studying the map and the signage on the walls. Hallways led off in many directions, some with elevators going down here and stairs going up there. When I took a wrong turn I would instantly feel stuck, lose my bearings, and occasionally even have to send out a call for help.    It strikes me that the theme for the Executive Forum this year outlines a less tangible but equally disorienting set of challenges that our higher education customer’s CIOs are facing: Making Decisions at the Intersection of Business Value, Strategic Investment, and Enterprise Technology. The forces acting upon higher education institutions today are not neat, straight-forward decision points, where one can glance to the right, glance to the left, and then quickly choose the best course of action. The operational, technological, and strategic factors that must be considered are complex, interrelated, messy…and the stakes are high. Michael Horn, co-author of “Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns”, set the tone for the day. He introduced the model of disruptive innovation, which grew out of the research he and his colleagues have done on ‘Why Successful Organizations Fail’. Highly simplified, the pattern he shared is that things start out decentralized, take a leap to extreme centralization, and then experience progressive decentralization. Using computers as an example, we started with a slide rule, then developed the computer which centralized in the form of mainframes, and gradually decentralized to mini-computers, desktop computers, laptops, and now mobile devices. According to Michael, you have more computing power in your cell phone than existed on the planet 60 years ago, or was on the first rocket that went to the moon. Applying this pattern to Higher Education means the introduction of expensive and prestigious private universities, followed by the advent of state schools, then by community colleges, and now online education. Michael shared statistics that indicate 50% of students will be taking at least one on line course by 2014…and by some measures, that’s already the case today. The implication is that technology moves from being the backbone of the campus, the IT department’s domain, and pushes into the academic core of the institution. Innovative programs are underway at many schools like Bellevue and BYU Idaho, joined by startups and disruptive new players like the Khan Academy.   This presents both threat and opportunity for higher education institutions, and means that IT decisions cannot afford to be disconnected from the institution’s strategic plan. Subsequent sessions explored this theme.    Theo Bosnak, from Attain, discussed the model they use for assessing the complete picture of an institution’s financial health. Compounding the issue are the dramatic trends occurring in technology and the vendors that provide it. Ovum analyst Nicole Engelbert, shared her insights next and suggested that incremental changes are no longer an option, instead fundamental changes are affecting the landscape of enterprise technology in higher ed.    Nicole closed with her recommendation that institutions focus on the trends in higher education with an eye towards the strategic requirements and business value first. Technology then is the enabler.   The last presentation of the day was from Tom Fisher, Sr. Vice President of Cloud Services at Oracle. Tom runs the delivery arm of the Cloud Services group, and shared his thoughts candidly about his experiences with cloud deployments as well as key issues around managing costs and security in cloud deployments. Okay, we’ve covered a lot of ground at this point, from financials planning, business strategy, and cloud computing, with the possibility that half of the institutions in the US might not be around in their current form 10 years from now. Did I forget to mention that was raised in the morning session? Seems a little hard to believe, and yet Michael Horn made a compelling point. Apparently 100 years ago, 8 of the top 10 education institutions in the world were German. Today, the leading German school is ranked somewhere in the 40’s or 50’s. What will the landscape be 100 years from now? Will there be an institution from China, India, or Brazil in the top 10? As Nicole suggested, maybe US parents will be sending their children to schools overseas much sooner, faced with the ever-increasing costs of a US based education. Will corporations begin to view skill-based certification from an online provider as a viable alternative to a 4 year degree from an accredited institution, fundamentally altering the education industry as we know it?

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• Trigger Happy

  - by Tim Dexter

  Its been a while, I know, we’ll say no more OK? I’ll just write …In the latest BIP 11.1.1.6 release and if I’m really honest; the release before this (we'll call it dot 5 for brevity.) The boys and gals in the engine room have been real busy enhancing BIP with some new functionality. Those of you that use the scheduling engine in OBIEE may already know and use the ‘conditional scheduling’ feature. This allows you to be more intelligent about what reports get run and sent to folks on a scheduled basis. You create a ‘trigger’ analysis (answer) that is executed at schedule time prior to the main report. When the schedule rolls around, the trigger is run, if it returns rows, then the main report is run and delivered. If there are no rows returned, then the main report is not run. Useful right? Your users are not bombarded with 20 reports in their inbox every week that they need to wade throu. They get a handful that they know they need to look at. If you ensure you use conditional formatting in the report then they can find the anomalous data in the reports very quickly and move on to the rest of their day more quickly. You could even think of OBIEE as a virtual team member, scouring the data on your behalf 24/7 and letting you know when its found an issue.BI Publisher, wanting the team t-shirt and the khaki pants, has followed suit. You can now set up ‘triggers’ for it to execute before it runs the main report. Just like its big brother, if the scheduled report trigger returns rows of data; it then executes the main report. Otherwise, the report is skipped until the next schedule time rolls around. Sound familiar?BIP differs a little, in that you only need to construct a query to act as the trigger rather than a complete report. Let assume we have a monthly wage by department report on a schedule. We only want to send the report to managers if their departmental wages reach and/or exceed a certain amount. The toughest part about this is coming up with the SQL to test the business rule you want to implement. For my example, its not that tough: select d.department_name, sum(e.salary) as wage_total from employees e, departments d where d.department_id = e.department_id group by d.department_name having sum(e.salary) > 230000 We're looking for departments where the wage cost is greater than 230,000 Dexter Dollars! With a bit of messing I found out you can parametrize the query. Users can then set a value at schedule time if they need to. To create the trigger is straightforward enough. You can create multiple triggers for users to select at schedule time. Notice I also used a parameter in the query, :wamount. Note the matching parameter in the tree on the left. You also dont need to return multiple columns, one is fine, the key is if there are rows returned. You can build the rest of your report as usual. At scheduling time the Schedule tab has a bit more on it. If your users want to set the trigger, they check the Use Trigger box. The page will then pop fields to pick the appropriate trigger they want to use, even a trigger on another data model if needed. Note it will also ask for the parameter value associated with the trigger. At this point you should note that the data model does not make a distinction between trigger and data model (extract) parameters. So users will see the parameters on the General and Schedule tabs. If per chance you do need to just have a trigger parameters. You can just hide them from the report using the Parameters popup in the report designer, just un-check the 'Show' box I have tested the opposite case where you do not want main report parameters seen in the trigger section. BIP handles that for you! Once the report hits its allotted schedule time, the trigger is executed. Based on the results the report will either run or be 'skipped.' Now, you have a smarter scheduler that will only deliver reports when folks need to see them and take action on the contents. More official info here for developers and here for users.

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• Explaining Explain Plan Notes for Auto DOP

  - by jean-pierre.dijcks

  I've recently gotten some questions around "why do I not see a parallel plan" while Auto DOP is on (I think)...? It is probably worthwhile to quickly go over some of the ways to find out what Auto DOP was thinking. In general, there is no need to go tracing sessions and look under the hood. The thing to start with is to do an explain plan on your statement and to look at the parameter settings on the system. Parameter Settings to Look At First and foremost, make sure that parallel_degree_policy = AUTO. If you have that parameter set to LIMITED you will not have queuing and we will only do the auto magic if your objects are set to default parallel (so no degree specified). Next you want to look at the value of parallel_degree_limit. It is typically set to CPU, which in default settings equates to the Default DOP of the system. If you are testing Auto DOP itself and the impact it has on performance you may want to leave it at this CPU setting. If you are running concurrent statements you may want to give this some more thoughts. See here for more information. In general, do stick with either CPU or with a specific number. For now avoid the IO setting as I've seen some mixed results with that... In 11.2.0.2 you should also check that IO Calibrate has been run. Best to simply do a: SQL> select * from V$IO_CALIBRATION_STATUS; STATUS        CALIBRATION_TIME ------------- ---------------------------------------------------------------- READY         04-JAN-11 10.04.13.104 AM You should see that your IO Calibrate is READY and therefore Auto DOP is ready. In any case, if you did not run the IO Calibrate step you will get the following note in the explain plan: Note -----    - automatic DOP: skipped because of IO calibrate statistics are missing One more note on calibrate_io, if you do not have asynchronous IO enabled you will see:  ERROR at line 1: ORA-56708: Could not find any datafiles with asynchronous i/o capability ORA-06512: at "SYS.DBMS_RMIN", line 463 ORA-06512: at "SYS.DBMS_RESOURCE_MANAGER", line 1296 ORA-06512: at line 7 While this is changed in some fixes to the calibrate procedure, you should really consider switching asynchronous IO on for your data warehouse. Explain Plan Explanation To see the notes that are shown and explained here (and the above little snippet ) you can use a simple explain plan mechanism. There should  be no need to add +parallel etc. explain plan for <statement> SELECT PLAN_TABLE_OUTPUT FROM TABLE(DBMS_XPLAN.DISPLAY()); Auto DOP The note structure displaying why Auto DOP did not work (with the exception noted above on IO Calibrate) is like this: Automatic degree of parallelism is disabled: <reason> These are the reason codes: Parameter -  parallel_degree_policy = manual which will not allow Auto DOP to kick in  Hint - One of the following hints are used NOPARALLEL, PARALLEL(1), PARALLEL(MANUAL) Outline - A SQL outline of an older version (before 11.2) is used SQL property restriction - The statement type does not allow for parallel processing Rule-based mode - Instead of the Cost Based Optimizer the system is using the RBO Recursive SQL statement - The statement type does not allow for parallel processing pq disabled/pdml disabled/pddl disabled - For some reason (alter session?) parallelism is disabled Limited mode but no parallel objects referenced - your parallel_degree_policy = LIMITED and no objects in the statement are decorated with the default PARALLEL degree. In most cases all objects have a specific degree in which case Auto DOP will honor that degree. Parallel Degree Limited When Auto DOP does it works you may see the cap you imposed with parallel_degree_limit showing up in the note section of the explain plan: Note -----    - automatic DOP: Computed Degree of Parallelism is 16 because of degree limit This is an obvious indication that your are being capped for this statement. There is one quite interesting one that happens when you are being capped at DOP = 1. First of you get a serial plan and the note changes slightly in that it does not indicate it is being capped (we hope to update the note at some point in time to be more specific). It right now looks like this: Note -----    - automatic DOP: Computed Degree of Parallelism is 1 Dynamic Sampling With 11.2.0.2 you will start seeing another interesting change in parallel plans, and since we are talking about the note section here, I figured we throw this in for good measure. If we deem the parallel (!) statement complex enough, we will enact dynamic sampling on your query. This happens as long as you did not change the default for dynamic sampling on the system. The note looks like this: Note ----- - dynamic sampling used for this statement (level=5)

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• C# async and actors

  - by Alex.Davies

  If you read my last post about async, you might be wondering what drove me to write such odd code in the first place. The short answer is that .NET Demon is written using NAct Actors. Actors are an old idea, which I believe deserve a renaissance under C# 5. The idea is to isolate each stateful object so that only one thread has access to its state at any point in time. That much should be familiar, it's equivalent to traditional lock-based synchronization. The different part is that actors pass "messages" to each other rather than calling a method and waiting for it to return. By doing that, each thread can only ever be holding one lock. This completely eliminates deadlocks, my least favourite concurrency problem. Most people who use actors take this quite literally, and there are plenty of frameworks which help you to create message classes and loops which can receive the messages, inspect what type of message they are, and process them accordingly. But I write C# for a reason. Do I really have to choose between using actors and everything I love about object orientation in C#? Type safety Interfaces Inheritance Generics As it turns out, no. You don't need to choose between messages and method calls. A method call makes a perfectly good message, as long as you don't wait for it to return. This is where asynchonous methods come in. I have used NAct for a while to wrap my objects in a proxy layer. As long as I followed the rule that methods must always return void, NAct queued up the call for later, and immediately released my thread. When I needed to get information out of other actors, I could use EventHandlers and callbacks (continuation passing style, for any CS geeks reading), and NAct would call me back in my isolated thread without blocking the actor that raised the event. Using callbacks looks horrible though. To remind you: m_BuildControl.FilterEnabledForBuilding(    projects,    enabledProjects = m_OutOfDateProjectFinder.FilterNeedsBuilding(        enabledProjects,             newDirtyProjects =             {                 ....... Which is why I'm really happy that NAct now supports async methods. Now, methods are allowed to return Task rather than just void. I can await those methods, and C# 5 will turn the rest of my method into a continuation for me. NAct will run the other method in the other actor's context, but will make sure that when my method resumes, we're back in my context. Neither actor was ever blocked waiting for the other one. Apart from when they were actually busy doing something, they were responsive to concurrent messages from other sources. To be fair, you could use async methods with lock statements to achieve exactly the same thing, but it's ugly. Here's a realistic example of an object that has a queue of data that gets passed to another object to be processed: class QueueProcessor {    private readonly ItemProcessor m_ItemProcessor = ...     private readonly object m_Sync = new object();    private Queue<object> m_DataQueue = ...    private List<object> m_Results = ...     public async Task ProcessOne() {         object data = null;         lock (m_Sync)         {             data = m_DataQueue.Dequeue();         }         var processedData = await m_ItemProcessor.ProcessData(data); lock (m_Sync)         {             m_Results.Add(processedData);         }     } } We needed to write two lock blocks, one to get the data to process, one to store the result. The worrying part is how easily we could have forgotten one of the locks. Compare that to the version using NAct: class QueueProcessorActor : IActor { private readonly ItemProcessor m_ItemProcessor = ... private Queue<object> m_DataQueue = ... private List<object> m_Results = ... public async Task ProcessOne()     {         // We are an actor, it's always thread-safe to access our private fields         var data = m_DataQueue.Dequeue();         var processedData = await m_ItemProcessor.ProcessData(data);         m_Results.Add(processedData);     } } You don't have to explicitly lock anywhere, NAct ensures that your code will only ever run on one thread, because it's an actor. Either way, async is definitely better than traditional synchronous code. Here's a diagram of what a typical synchronous implementation might do: The left side shows what is running on the thread that has the lock required to access the QueueProcessor's data. The red section is where that lock is held, but doesn't need to be. Contrast that with the async version we wrote above: Here, the lock is released in the middle. The QueueProcessor is free to do something else. Most importantly, even if the ItemProcessor sometimes calls the QueueProcessor, they can never deadlock waiting for each other. So I thoroughly recommend you use async for all code that has to wait a while for things. And if you find yourself writing lots of lock statements, think about using actors as well. Using actors and async together really takes the misery out of concurrent programming.

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• Getting a handle on mobile data

  - by Eric Jensen

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} written by Ashok Joshi The proliferation of mobile devices in the corporate world is both a blessing as well as a challenge.  Mobile devices improve productivity and the velocity of business for the end users; on the other hand, IT departments need to manage the corporate data and applications that run on these devices. Oracle Database Mobile Server (DMS for short) provides a simple and effective way to deal with the management challenge.  DMS supports data synchronization between a central Oracle database server and data on mobile devices.  It also provides authentication, encryption and application and device management.  Finally, DMS is a highly scalable solution that can be used to manage hundreds of thousands of devices.   Here’s a simplified outline of how such a solution might work. Each device runs local sync and mgmt agents that handle bidirectional data flow with an Oracle enterprise backend, run remote commands, and provide status to the management console. For example, mobile admins could monitor multiple networks of mobile devices, upgrade their software remotely, and even destroy the local database on a compromised device. DMS supports either Oracle Berkeley DB or SQLite for device-local storage, and runs on a wide variety of mobile platforms. The schema for the device-local database is pretty simple – it contains the name of the application that’s installed on the device as well as details such as product name, version number, time of last access etc. Each mobile user has an account on the monitoring system.  DMS supports authentication via the Oracle database authentication mechanisms or alternately, via an external authentication server such as Oracle Identity Management. DMS also provides the option of encrypting the data on disk as well as while it is being synchronized. Whenever a device connects with DMS, it sends the list of all local application changes to the server; the server updates the central repository with this information.  Synchronization can be triggered on-demand, whenever there’s a change on the device (e.g. new application installed or an existing application removed) or via a rule-based schedule (e.g. every Saturday). Synchronization is very fast and efficient, since only the changes are propagated.  This includes resume capability; should synchronization be interrupted for any reason, the next synchronization will resume where the previous synchronization was interrupted. If the device should be lost or stolen, DMS has the capability to remove the applications and/or data from the device. This ability to control access to sensitive data and applications is critical in the corporate environment. The central repository also allows the IT manager to track the kinds of applications that mobile users use and recommend patches and upgrades, while still allowing the mobile user full control over what applications s/he downloads and uses on the device.  This is useful since most devices are used for corporate as well as personal information. In certain restricted use scenarios, the IT manager can also control whether a certain application can be installed on a mobile device.  Should an unapproved application be installed, it can easily be removed the next time the device connects with the central server. Oracle Database mobile server provides a simple, effective and highly secure and scalable solution for managing the data and applications for the mobile workforce.

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• JDK bug migration: components and subcomponents

  - by darcy

  One subtask of the JDK migration from the legacy bug tracking system to JIRA was reclassifying bugs from a three-level taxonomy in the legacy system, (product, category, subcategory), to a fundamentally two-level scheme in our customized JIRA instance, (component, subcomponent). In the JDK JIRA system, there is technically a third project-level classification, but by design a large majority of JDK-related bugs were migrated into a single "JDK" project. In the end, over 450 legacy subcategories were simplified into about 120 subcomponents in JIRA. The 120 subcomponents are distributed among 17 components. A rule of thumb used was that a subcategory had to have at least 50 bugs in it for it to be retained. Below is a listing the component / subcomponent classification of the JDK JIRA project along with some notes and guidance on which OpenJDK email addresses cover different areas. Eventually, a separate incidents project to host new issues filed at bugs.sun.com will use a slightly simplified version of this scheme. The preponderance of bugs and subcomponents for the JDK are in library-related areas, with components named foo-libs and subcomponents primarily named after packages. While there was an overall condensation of subcomponents in the migration, in some cases long-standing informal divisions in core libraries based on naming conventions in the description were promoted to formal subcomponents. For example, hundreds of bugs in the java.util subcomponent whose descriptions started with "(coll)" were moved into java.util:collections. Likewise, java.lang bugs starting with "(reflect)" and "(proxy)" were moved into java.lang:reflect. client-libs (Predominantly discussed on 2d-dev and awt-dev and swing-dev.) 2d demo java.awt java.awt:i18n java.beans (See beans-dev.) javax.accessibility javax.imageio javax.sound (See sound-dev.) javax.swing core-libs (See core-libs-dev.) java.io java.io:serialization java.lang java.lang.invoke java.lang:class_loading java.lang:reflect java.math java.net java.nio (Discussed on nio-dev.) java.nio.charsets java.rmi java.sql java.sql:bridge java.text java.util java.util.concurrent java.util.jar java.util.logging java.util.regex java.util:collections java.util:i18n javax.annotation.processing javax.lang.model javax.naming (JNDI) javax.script javax.script:javascript javax.sql org.openjdk.jigsaw (See jigsaw-dev.) security-libs (See security-dev.) java.security javax.crypto (JCE: includes SunJCE/MSCAPI/UCRYPTO/ECC) javax.crypto:pkcs11 (JCE: PKCS11 only) javax.net.ssl (JSSE, includes javax.security.cert) javax.security javax.smartcardio javax.xml.crypto org.ietf.jgss org.ietf.jgss:krb5 other-libs corba corba:idl corba:orb corba:rmi-iiop javadb other (When no other subcomponent is more appropriate; use judiciously.) Most of the subcomponents in the xml component are related to jaxp. xml jax-ws jaxb javax.xml.parsers (JAXP) javax.xml.stream (JAXP) javax.xml.transform (JAXP) javax.xml.validation (JAXP) javax.xml.xpath (JAXP) jaxp (JAXP) org.w3c.dom (JAXP) org.xml.sax (JAXP) For OpenJDK, most JVM-related bugs are connected to the HotSpot Java virtual machine. hotspot (See hotspot-dev.) build compiler (See hotspot-compiler-dev.) gc (garbage collection, see hotspot-gc-dev.) jfr (Java Flight Recorder) jni (Java Native Interface) jvmti (JVM Tool Interface) mvm (Multi-Tasking Virtual Machine) runtime (See hotspot-runtime-dev.) svc (Servicability) test core-svc (See serviceability-dev.) debugger java.lang.instrument java.lang.management javax.management tools The full JDK bug database contains entries related to legacy virtual machines that predate HotSpot as well as retired APIs. vm-legacy jit (Sun Exact VM) jit_symantec (Symantec VM, before Exact VM) jvmdi (JVM Debug Interface ) jvmpi (JVM Profiler Interface ) runtime (Exact VM Runtime) Notable command line tools in the $JDK/bin directory have corresponding subcomponents. tools appletviewer apt (See compiler-dev.) hprof jar javac (See compiler-dev.) javadoc(tool) (See compiler-dev.) javah (See compiler-dev.) javap (See compiler-dev.) jconsole launcher updaters (Timezone updaters, etc.) visualvm Some aspects of JDK infrastructure directly affect JDK Hg repositories, but other do not. infrastructure build (See build-dev and build-infra-dev.) licensing (Covers updates to the third party readme, licenses, and similar files.) release_eng (Release engineering) staging (Staging of web pages related to JDK releases.) The specification subcomponent encompasses the formal language and virtual machine specifications. specification language (The Java Language Specification) vm (The Java Virtual Machine Specification) The code for the deploy and install areas is not currently included in OpenJDK. deploy deployment_toolkit plugin webstart install auto_update install servicetags In the JDK, there are a number of cross-cutting concerns whose organization is essentially orthogonal to other areas. Since these areas generally have dedicated teams working on them, it is easier to find bugs of interest if these bugs are grouped first by their cross-cutting component rather than by the affected technology. docs doclet guides hotspot release_notes tools tutorial embedded build hotspot libraries globalization locale-data translation performance hotspot libraries The list of subcomponents will no doubt grow over time, but my inclination is to resist that growth since the addition of each subcomponent makes the system as a whole more complicated and harder to use. When the system gets closer to being externalized, I plan to post more blog entries describing recommended use of various custom fields in the JDK project.

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• Integration Patterns with Azure Service Bus Relay, Part 2: Anonymous full-trust .NET consumer

  - by Elton Stoneman

  This is the second in the IPASBR series, see also: Integration Patterns with Azure Service Bus Relay, Part 1: Exposing the on-premise service Part 2 is nice and easy. From Part 1 we exposed our service over the Azure Service Bus Relay using the netTcpRelayBinding and verified we could set up our network to listen for relayed messages. Assuming we want to consume that service in .NET from an environment which is fairly unrestricted for us, but quite restricted for attackers, we can use netTcpRelay and shared secret authentication. Pattern applicability This is a good fit for scenarios where: the consumer can run .NET in full trust the environment does not restrict use of external DLLs the runtime environment is secure enough to keep shared secrets the service does not need to know who is consuming it the service does not need to know who the end-user is So for example, the consumer is an ASP.NET website sitting in a cloud VM or Azure worker role, where we can keep the shared secret in web.config and we don't need to flow any identity through to the on-premise service. The service doesn't care who the consumer or end-user is - say it's a reference data service that provides a list of vehicle manufacturers. Provided you can authenticate with ACS and have access to Service Bus endpoint, you can use the service and it doesn't care who you are. In this post, we’ll consume the service from Part 1 in ASP.NET using netTcpRelay. The code for Part 2 (+ Part 1) is on GitHub here: IPASBR Part 2 Authenticating and authorizing with ACS In this scenario the consumer is a server in a controlled environment, so we can use a shared secret to authenticate with ACS, assuming that there is governance around the environment and the codebase which will prevent the identity being compromised. From the provider's side, we will create a dedicated service identity for this consumer, so we can lock down their permissions. The provider controls the identity, so the consumer's rights can be revoked. We'll add a new service identity for the namespace in ACS , just as we did for the serviceProvider identity in Part 1. I've named the identity fullTrustConsumer. We then need to add a rule to map the incoming identity claim to an outgoing authorization claim that allows the identity to send messages to Service Bus (see Part 1 for a walkthrough creating Service Idenitities): Issuer: Access Control Service Input claim type: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier Input claim value: fullTrustConsumer Output claim type: net.windows.servicebus.action Output claim value: Send This sets up a service identity which can send messages into Service Bus, but cannot register itself as a listener, or manage the namespace. Adding a Service Reference The Part 2 sample client code is ready to go, but if you want to replicate the steps, you’re going to add a WSDL reference, add a reference to Microsoft.ServiceBus and sort out the ServiceModel config. In Part 1 we exposed metadata for our service, so we can browse to the WSDL locally at: http://localhost/Sixeyed.Ipasbr.Services/FormatService.svc?wsdl If you add a Service Reference to that in a new project you'll get a confused config section with a customBinding, and a set of unrecognized policy assertions in the namespace http://schemas.microsoft.com/netservices/2009/05/servicebus/connect. If you NuGet the ASB package (“windowsazure.servicebus”) first and add the service reference - you'll get the same messy config. Either way, the WSDL should have downloaded and you should have the proxy code generated. You can delete the customBinding entries and copy your config from the service's web.config (this is already done in the sample project in Sixeyed.Ipasbr.NetTcpClient), specifying details for the client:     <client>       <endpoint address="sb://sixeyed-ipasbr.servicebus.windows.net/net"                 behaviorConfiguration="SharedSecret"                 binding="netTcpRelayBinding"                 contract="FormatService.IFormatService" />     </client>     <behaviors>       <endpointBehaviors>         <behavior name="SharedSecret">           <transportClientEndpointBehavior credentialType="SharedSecret">             <clientCredentials>               <sharedSecret issuerName="fullTrustConsumer"                             issuerSecret="E3feJSMuyGGXksJi2g2bRY5/Bpd2ll5Eb+1FgQrXIqo="/>             </clientCredentials>           </transportClientEndpointBehavior>         </behavior>       </endpointBehaviors>     </behaviors>   The proxy is straight WCF territory, and the same client can run against Azure Service Bus through any relay binding, or directly to the local network service using any WCF binding - the contract is exactly the same. The code is simple, standard WCF stuff: using (var client = new FormatService.FormatServiceClient()) { outputString = client.ReverseString(inputString); } Running the sample First, update Solution Items\AzureConnectionDetails.xml with your service bus namespace, and your service identity credentials for the netTcpClient and the provider:   <!-- ACS credentials for the full trust consumer (Part2): -->   <netTcpClient identityName="fullTrustConsumer"                 symmetricKey="E3feJSMuyGGXksJi2g2bRY5/Bpd2ll5Eb+1FgQrXIqo="/> Then rebuild the solution and verify the unit tests work. If they’re green, your service is listening through Azure. Check out the client by navigating to http://localhost:53835/Sixeyed.Ipasbr.NetTcpClient. Enter a string and hit Go! - your string will be reversed by your on-premise service, routed through Azure: Using shared secret client credentials in this way means ACS is the identity provider for your service, and the claim which allows Send access to Service Bus is consumed by Service Bus. None of the authentication details make it through to your service, so your service is not aware who the consumer is (MSDN calls this "anonymous authentication").

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• Oracle CRM On Demand Release 24 is Generally Available

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We are pleased to announce that Oracle CRM On Demand Release 24 is Generally Available as of October 25, 2013 Get smarter, more productive and the best value with Oracle CRM On Demand Release 24. Oracle CRM On Demand continues to be the most complete Software-as-a-Service (SaaS) CRM solution available. Now, with Release 24, organizations of all types and sizes benefit from actionable insight anywhere, anytime, as well as key enhancements in mobility, embedded social, analytics, integration and extensibility, and ease of use.Next Generation Mobile and Desktop Solutions : Oracle CRM On Demand Release 24 offers a complete set of mobile and desktop solutions that improve productivity by enabling reps to access and update information anywhere, anytime. Capabilities include: Oracle CRM On Demand Disconnected Mobile Sales (DMS) – A disconnected native iPad solution, DMS has been further streamlined mobile sales process by adding Structured Product Messaging to record brand specific call objectives, enhancements in HTML5 eDetailing including message response tracking and improvements in administration and configuration such as more field management options for read only fields, role management and enhanced logging. Oracle CRM On Demand Connected Mobile Sales. This add-on mobile service provides a configurable mobile solution on iOS, BlackBerry and now Android devices. You can access data from CRM On Demand in real time with a rich, native user experience, that is comfortable and familiar to current iOS, BlackBerry and Android users. New features also include Single Sign On to enhance security for mobile users.  Oracle CRM On Demand Desktop: This application centralizes essential CRM information in the familiar Microsoft Outlook environment,increasing user adoption and decreasing training costs. Users can manage CRM data while disconnected, then synchronize bi-directionally when they are back on the network. New in Oracle CRM On Demand Desktop Version 3 is the ability to synchronize by Books of Business, and improved Online Lookup. Mobile Browser Support: The following mobile device browsers are now supported: Apple iPhone, Apple iPad, Windows 8 Tablets, and Google Android. Leverage the Social Enterprise Engaging customers via social channels is rapidly becoming a significant key to enhanced customer experience as it provides proactive customer service, targeted messaging and greater intimacy throughout the entire customer lifecycle. Listening to customers on the social channels can identify a customers’ sphere of influence and the real value they bring to their organization, or the impact they can have on the opportunity. Servicing the customer’s need is the first step towards loyalty to a brand, integrating with social channels allows us to maximize brand affinity and virally expand customer engagements thus increasing revenue. Oracle CRM On Demand is leveraging the Social Enterprise through its integration with Oracle’s Social Relationship Management (SRM) product suite by providing out-of-the-box integration with Social Engagement and Monitoring (SEM), Social Marketing (SM) and Oracle Social Network (OSN). With Oracle CRM On Demand Release 24, users are able to create a service request from a social post via SEM and have leads entered on a SM lead form automatically entered into Oracle CRM On Demand along with the campaign, streamlining the lead qualification process. Get Smarter with Actionable Insight The difference between making good decisions and great decisions depends heavily upon the quality, structure, and availability of information at hand. Oracle CRM On Demand Release 24 expands upon its industry-leading analytics capabilities to provide greater business insight than ever before. New capabilities include flexible permissions on analytics reports folders, allowing for read only access to reports, and additional field and object coverage. Get More Productive with Powerful Tools Oracle CRM On Demand Release 24 introduces a new set of powerful capabilities designed to maximize productivity. A significant new feature for customizing Oracle CRM On Demand is a JavaScript API. The JS API allows customers to add new buttons, suppress existing buttons and even change what happens when a user clicks an existing button. Other usability enhancements, such as personalized related information applets, extended case insensitive search provide users with better, more intuitive, experience. Additional privileges for viewing private activities and notes allow administrators to reassign records as needed, and Custom Object management. Workflow has been added to the Order Item object; and now tasks can be assigned to a relative user, such as an Account Owner, allowing more complex business processes to be automated and adhered to. Get the Best Value Oracle CRM On Demand delivers unprecedented value with the broadest set of capabilities from a single-provider solution, the industry’s lowest total cost of ownership, the most on-demand deployment options, the deepest CRM expertise and experience of any CRM provider, and the most secure CRM in the cloud. With Release 24, Oracle CRM On Demand now includes even more enterprise-grade security, integration, and extensibility features, along with enhanced industry editions to save you time and money. New features include: Business Process Administration: A new privilege has been added that allows administrators to override a Business Process Administration rule.This privilege permits users to edit a locked record, or unlock a record, in the event of a material change that needs to be reflected per corporatepolicy. Additionally, the Products Detailed object has been added to Business Process Administration, enabling record locking and logic to be applied. Expanded Integration: Oracle continues to improve Web Services each release, by adding more object coverage enabling customers and partners to easily integrate with CRM On Demand. Bottom Line Oracle CRM On Demand Release 24 enables organizations to get smarter, get more productive, and get the best value, period. For more information on Oracle CRM On Demand Release 24, please visit oracle.com/crmondemand

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• Best Method For Evaluating Existing Software or New Software

  How many of us have been faced with having to decide on an off-the-self or a custom built component, application, or solution to integrate in to an existing system or to be the core foundation of a new system? What is the best method for evaluating existing software or new software still in the design phase? One of the industry preferred methodologies to use is the Active Reviews for Intermediate Designs (ARID) evaluation process.  ARID is a hybrid mixture of the Active Design Review (ADR) methodology and the Architectural Tradeoff Analysis Method (ATAM). So what is ARID? ARD’s main goal is to ensure quality, detailed designs in software. One way in which it does this is by empowering reviewers by assigning generic open ended survey questions. This approach attempts to remove the possibility for allowing the standard answers such as “Yes” or “No”. The ADR process ignores the “Yes”/”No” questions due to the fact that they can be leading based on how the question is asked. Additionally these questions tend to receive less thought in comparison to more open ended questions. Common Active Design Review Questions What possible exceptions can occur in this component, application, or solution? How should exceptions be handled in this component, application, or solution? Where should exceptions be handled in this component, application, or solution? How should the component, application, or solution flow based on the design? What is the maximum execution time for every component, application, or solution? What environments can this component, application, or solution? What data dependencies does this component, application, or solution have? What kind of data does this component, application, or solution require? Ok, now I know what ARID is, how can I apply? Let’s imagine that your organization is going to purchase an off-the-shelf (OTS) solution for its customer-relationship management software. What process would we use to ensure that the correct purchase is made? If we use ARID, then we will have a series of 9 steps broken up by 2 phases in order to ensure that the correct OTS solution is purchases. Phase 1 Identify the Reviewers Prepare the Design Briefing Prepare the Seed Scenarios Prepare the Materials When identifying reviewers for a design it is preferred that they be pulled from a candidate pool comprised of developers that are going to implement the design. The believe is that developers actually implementing the design will have more a vested interest in ensuring that the design is correct prior to the start of code. Design debriefing consist of a summary of the design, examples of the design solving real world examples put in to use and should be no longer than two hours typically. The primary goal of this briefing is to adequately summarize the design so that the review members could actually implement the design. In the example of purchasing an OTS product I would attempt to review my briefing prior to its distribution with the review facilitator to ensure that nothing was excluded that should have not been. This practice will also allow me to test the length of the briefing to ensure that can be delivered in an appropriate about of time. Seed Scenarios are designed to illustrate conceptualized scenarios when applied with a set of sample data. These scenarios can then be used by the reviewers in the actual evaluation of the software, All materials needed for the evaluation should be prepared ahead of time so that they can be reviewed prior to and during the meeting. Materials Included: Presentation Seed Scenarios Review Agenda Phase 2 Present ARID Present Design Brainstorm and prioritize scenarios Apply scenarios Summarize Prior to the start of any ARID review meeting the Facilitator should define the remaining steps of ARID so that all the participants know exactly what they are doing prior to the start of the review process. Once the ARID rules have been laid out, then the lead designer presents an overview of the design which typically takes about two hours. During this time no questions about the design or rational are allowed to be asked by the review panel as a standard, but they are written down for use latter in the process. After the presentation the list of compiled questions is then summarized and sent back to the lead designer as areas that need to be addressed further. In the example of purchasing an OTS product issues could arise regarding security, the implementation needed or even if this is this the correct product to solve the needed solution. After the Design presentation a brainstorming and prioritize scenarios process begins by reducing the seed scenarios down to just the highest priority scenarios.  These will then be used to test the design for suitability. Once the selected scenarios have been defined the reviewers apply the examples provided in the presentation to the scenarios. The intended output of this process is to provide code or pseudo code that makes use of the examples provided while solving the selected seed scenarios. As a standard rule, the designers of the systems are not allowed to help the review board unless they all become stuck. When this occurs it is documented and along with the reason why the designer needed to help the review panel back on track. Once all of the scenarios have been completed the review facilitator reviews with the group issues that arise during the process. Then the reviewers will be polled as to efficacy of the review experience. References: Clements, Paul., Kazman, Rick., Klien, Mark. (2002). Evaluating Software Architectures: Methods and Case Studies Indianapolis, IN: Addison-Wesley

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• Using Transaction Logging to Recover Post-Archived Essbase data

  - by Keith Rosenthal

  Data recovery is typically performed by restoring data from an archive.  Data added or removed since the last archive took place can also be recovered by enabling transaction logging in Essbase.  Transaction logging works by writing transactions to a log store.  The information in the log store can then be recovered by replaying the log store entries in sequence since the last archive took place.  The following information is recorded within a transaction log entry: Sequence ID Username Start Time End Time Request Type A request type can be one of the following categories: Calculations, including the default calculation as well as both server and client side calculations Data loads, including data imports as well as data loaded using a load rule Data clears as well as outline resets Locking and sending data from SmartView and the Spreadsheet Add-In.  Changes from Planning web forms are also tracked since a lock and send operation occurs during this process. You can use the Display Transactions command in the EAS console or the query database MAXL command to view the transaction log entries. Enabling Transaction Logging Transaction logging can be enabled at the Essbase server, application or database level by adding the TRANSACTIONLOGLOCATION essbase.cfg setting.  The following is the TRANSACTIONLOGLOCATION syntax: TRANSACTIONLOGLOCATION [appname [dbname]] LOGLOCATION NATIVE ENABLE | DISABLE Note that you can have multiple TRANSACTIONLOGLOCATION entries in the essbase.cfg file.  For example: TRANSACTIONLOGLOCATION Hyperion/trlog NATIVE ENABLE TRANSACTIONLOGLOCATION Sample Hyperion/trlog NATIVE DISABLE The first statement will enable transaction logging for all Essbase applications, and the second statement will disable transaction logging for the Sample application.  As a result, transaction logging will be enabled for all applications except the Sample application. A location on a physical disk other than the disk where ARBORPATH or the disk files reside is recommended to optimize overall Essbase performance. Configuring Transaction Log Replay Although transaction log entries are stored based on the LOGLOCATION parameter of the TRANSACTIONLOGLOCATION essbase.cfg setting, copies of data load and rules files are stored in the ARBORPATH/app/appname/dbname/Replay directory to optimize the performance of replaying logged transactions.  The default is to archive client data loads, but this configuration setting can be used to archive server data loads (including SQL server data loads) or both client and server data loads. To change the type of data to be archived, add the TRANSACTIONLOGDATALOADARCHIVE configuration setting to the essbase.cfg file.  Note that you can have multiple TRANSACTIONLOGDATALOADARCHIVE entries in the essbase.cfg file to adjust settings for individual applications and databases. Replaying the Transaction Log and Transaction Log Security Considerations To replay the transactions, use either the Replay Transactions command in the EAS console or the alter database MAXL command using the replay transactions grammar.  Transactions can be replayed either after a specified log time or using a range of transaction sequence IDs. The default when replaying transactions is to use the security settings of the user who originally performed the transaction.  However, if that user no longer exists or that user's username was changed, the replay operation will fail. Instead of using the default security setting, add the REPLAYSECURITYOPTION essbase.cfg setting to use the security settings of the administrator who performs the replay operation.  REPLAYSECURITYOPTION 2 will explicitly use the security settings of the administrator performing the replay operation.  REPLAYSECURITYOPTION 3 will use the administrator security settings if the original user’s security settings cannot be used. Removing Transaction Logs and Archived Replay Data Load and Rules Files Transaction logs and archived replay data load and rules files are not automatically removed and are only removed manually.  Since these files can consume a considerable amount of space, the files should be removed on a periodic basis. The transaction logs should be removed one database at a time instead of all databases simultaneously.  The data load and rules files associated with the replayed transactions should be removed in chronological order from earliest to latest.  In addition, do not remove any data load and rules files with a timestamp later than the timestamp of the most recent archive file. Partitioned Database Considerations For partitioned databases, partition commands such as synchronization commands cannot be replayed.  When recovering data, the partition changes must be replayed manually and logged transactions must be replayed in the correct chronological order. If the partitioned database includes any @XREF commands in the calc script, the logged transactions must be selectively replayed in the correct chronological order between the source and target databases. References For additional information, please see the Oracle EPM System Backup and Recovery Guide.  For EPM 11.1.2.2, the link is http://docs.oracle.com/cd/E17236_01/epm.1112/epm_backup_recovery_1112200.pdf

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• When is my View too smart?

  - by Kyle Burns

  In this posting, I will discuss the motivation behind keeping View code as thin as possible when using patterns such as MVC, MVVM, and MVP.  Once the motivation is identified, I will examine some ways to determine whether a View contains logic that belongs in another part of the application.  While the concepts that I will discuss are applicable to most any pattern which favors a thin View, any concrete examples that I present will center on ASP.NET MVC. Design patterns that include a Model, a View, and other components such as a Controller, ViewModel, or Presenter are not new to application development.  These patterns have, in fact, been around since the early days of building applications with graphical interfaces.  The reason that these patterns emerged is simple – the code running closest to the user tends to be littered with logic and library calls that center around implementation details of showing and manipulating user interface widgets and when this type of code is interspersed with application domain logic it becomes difficult to understand and much more difficult to adequately test.  By removing domain logic from the View, we ensure that the View has a single responsibility of drawing the screen which, in turn, makes our application easier to understand and maintain. I was recently asked to take a look at an ASP.NET MVC View because the developer reviewing it thought that it possibly had too much going on in the view.  I looked at the .CSHTML file and the first thing that occurred to me was that it began with 40 lines of code declaring member variables and performing the necessary calculations to populate these variables, which were later either output directly to the page or used to control some conditional rendering action (such as adding a class name to an HTML element or not rendering another element at all).  This exhibited both of what I consider the primary heuristics (or code smells) indicating that the View is too smart: Member variables – in general, variables in View code are an indication that the Model to which the View is being bound is not sufficient for the needs of the View and that the View has had to augment that Model.  Notable exceptions to this guideline include variables used to hold information specifically related to rendering (such as a dynamically determined CSS class name or the depth within a recursive structure for indentation purposes) and variables which are used to facilitate looping through collections while binding. Arithmetic – as with member variables, the presence of arithmetic operators within View code are an indication that the Model servicing the View is insufficient for its needs.  For example, if the Model represents a line item in a sales order, it might seem perfectly natural to “normalize” the Model by storing the quantity and unit price in the Model and multiply these within the View to show the line total.  While this does seem natural, it introduces a business rule to the View code and makes it impossible to test that the rounding of the result meets the requirement of the business without executing the View.  Within View code, arithmetic should only be used for activities such as incrementing loop counters and calculating element widths. In addition to the two characteristics of a “Smart View” that I’ve discussed already, this View also exhibited another heuristic that commonly indicates to me the need to refactor a View and make it a bit less smart.  That characteristic is the existence of Boolean logic that either does not work directly with properties of the Model or works with too many properties of the Model.  Consider the following code and consider how logic that does not work directly with properties of the Model is just another form of the “member variable” heuristic covered earlier: @if(DateTime.Now.Hour < 12) {     <div>Good Morning!</div> } else {     <div>Greetings</div> } This code performs business logic to determine whether it is morning.  A possible refactoring would be to add an IsMorning property to the Model, but in this particular case there is enough similarity between the branches that the entire branching structure could be collapsed by adding a Greeting property to the Model and using it similarly to the following: <div>@Model.Greeting</div> Now let’s look at some complex logic around multiple Model properties: @if (ModelPageNumber + Model.NumbersToDisplay == Model.PageCount         || (Model.PageCount != Model.CurrentPage             && !Model.DisplayValues.Contains(Model.PageCount))) {     <div>There's more to see!</div> } In this scenario, not only is the View code difficult to read (you shouldn’t have to play “human compiler” to determine the purpose of the code), but it also complex enough to be at risk for logical errors that cannot be detected without executing the View.  Conditional logic that requires more than a single logical operator should be looked at more closely to determine whether the condition should be evaluated elsewhere and exposed as a single property of the Model.  Moving the logic above outside of the View and exposing a new Model property would simplify the View code to: @if(Model.HasMoreToSee) {     <div>There’s more to see!</div> } In this posting I have briefly discussed some of the more prominent heuristics that indicate a need to push code from the View into other pieces of the application.  You should now be able to recognize these symptoms when building or maintaining Views (or the Models that support them) in your applications.

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• XBRL - Moving from Production to Consumption

  - by jmorourke

  Here's an update on what’s new with XBRL and how it can actually benefit your organization versus adding extra time and costs to financial reporting.  On February 29th (leap day) of 2012 I attended the XBRL and Financial Analysis Technology Conference at Baruch College in NYC.  The event, which attracted over 300 XBRL gurus and fans was presented by XBRL US, The New York Society of Security Analysts’ Improved Corporate Reporting Committee, and Baruch College’s Robert Zicklin Center for Corporate Integrity.  The event featured keynotes from the U.S. Securities and Exchange Commission (SEC), and the CFA Institute as well as panels covering alternative research tools and data, corporate reporting to stakeholders and a demonstration of XBRL analysis tools.  The program culminated in a presentation of the finalists and the winner of the $20,000 XBRL Challenge.    Some of the key points made in the sessions included: The focus of XBRL tools is moving from production to consumption. As of February 2012, over 9000 companies are reporting in XBRL, with over 10 million facts filed to date XBRL taxonomy extensions have dropped from 27% to 11% making comparisons easier The SEC reports that XBRL makes it easier to analyze disclosures, focus on accounting issues XBRL is helping standards-setters like the FASB speed their analysis of impacts of proposed accounting rule changes Companies like Thomson Reuters report that XBRL is helping speed the delivery of data to clients The most interesting part of the program though, was the session highlighting the 5 finalists in the XBRL Challenge competition and the winning solution.  The XBRL Challenge was launched in 2011 as a means of spurring the development of more end-user tools to help with the consumption of XBRL-based financial information.       Over an 8-month process handled by 5 judges, there were 84 registrants, 15 completed submissions, 5 finalists and one winner of the challenge.  All of the solutions are open-sourced tools and most of them focus on consuming XBRL-based data.  The 5 finalists included: Advanced XBRL Processing from Oxide solutions – XBRL viewer for taxonomies, filings and company data with peer comparison capabilities. Arrelle – API for XBRL processes, supports SEC Validations, RSS Feeds to access filings etc. Calcbench – XBRL data analysis tool that can be embedded in other web applications.  This tool can combine XBRL filings with real-time market data. XBRL to XL – allows the importing of XBRL data into Microsoft Excel for analysis, comparisons.  Users start on the web and populate Excel with XBRL data. XBurble – allows users to search and view XBRL filings, export to Excel, merge for comparison, and includes a workflow interface. The winner of the $20,000 XBRL Challenge prize was CalcBench.  More information about the XBRL Challenge and the finalists can be found at www.XBRLUS.org/challenge XBRL for Sustainability Reporting – other recent news on the XBRL front was the announcement by the Global Reporting Initiative (GRI) of an XBRL taxonomy for Sustainability Reporting.  This taxonomy was co-developed by the GRI and Deloitte and is designed to make the consumption of data found in Sustainability Reports much easier.  Although there is no government mandate to file Sustainability Reports in XBRL format, organizations that do use the GRI guidelines for Sustainability Reporting are encouraged to tag and submit their data voluntarily to the GRI – who will populate a database with Sustainability Reporting data and make this available to the public.  For more information about this initiative, you can go to the GRI web site:  www.globalreporting.org. So how does all of this benefit corporate filers and investors?  Since its introduction, the consensus in the market is that XBRL has mainly benefited the regulators and investment analysts who need to consume and analyze large volumes of financial data.  But with the emergence of more end-user tools for consuming and analyzing XBRL-based data, and the ability to perform quick comparisons of one company versus its peers and competitors in an industry group, will soon accelerate the benefits to corporate finance staff, as well as individual investors.  This could apply to financial results tagged in XBRL, as well as non-financial information such as Sustainability Reporting – which over the long-term will likely be integrated with financial reporting.   And as multiple regulators and agencies in a country adopt the XBRL standard for corporate filings, more benefits will accrue as companies will be able to leverage one set of XBRL-based financial data for multiple regulatory filings.     For more information about the latest developments in XBRL, check out the XBRL US or XBRL International web sites:  www.xbrl.org, www.xbrlus.org. For more information about what Oracle is doing to support XBRL, here are some links: http://www.oracle.com/us/solutions/ent-performance-bi/disclosure-management-065892.html http://www.oracle.com/technetwork/database/features/xmldb/index-087631.html Feel free to contact me if you have any questions or need more information:  [email protected]

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• Lazy HTML attributes wrapping in Internet Explorer

  - by AGS777

  Having encountered this Internet Explorer (all versions) behavior several times previously, I eventually decided to share this most probably useless knowledge. Excuse my lengthy explanations because I am going to show the behavior along with a very simple case when one can come across it inadvertently. Let's say I want to implement some simple templating solution in JavaScript. I wrote an HTML template with an intention to bind data to it on the client side: Please note, that name of the “sys-template” class is just a coincidence. I do not use any ASP.NET AJAX code in this simple example. As you can see we need to replace placeholders (property name wrapped with curly braces) with actual data. Also, as you can see, many of the placeholders are situated within attribute values and it is where the danger lies. I am going to use <a /> element HTML as a template and replace each placeholder pattern with respective properties’ values with a little bit of jQuery like this: You can find complete code along with the contextFormat() method definition at the end of the post. Let’s assume that value for the name property (that we want to put in the title attribute) of the first data item is “first tooltip”. So it consists of two words. When the replacement occurred, title attribute should contain the “first tooltip” text which we are going to see as a tooltip for the <a /> element. But let’s run the sample code in Internet Explorer and check it out. What you’ll see is that only the first word of the supposed “title” attribute’s content is shown. So, were is the rest of my attribute and what happened? The answer is obvious once you see the result of jQuery(“.sys-template”).html() line for the given HTML markup. In IE you’ll get the following <A id={id} class={cssClass} title={name} href="{source}" myAttr="{attr}">Link to {source}</A> See any difference between this HTML and the one shown earlier? No? Then look carefully. While the original HTML of the <a /> element is well-formed and all the attributes are correctly quoted, when you take the same HTML back in Internet Explorer (it doesn’t matter whether you use html() method from jQuery library or IE’s innerHTML directly), you lose attributes’ quotes for some of the attributes. Then, after replacement, we’ll get following HTML for our first data item. I marked the attribute value in question with italic: <A id=1 class=first title=first tooltip href="first.html" myAttr="firstAttr">Link to first.html</A> Now you can easily imagine for yourself what happens when this HTML is inserted into the document and why we do not see the second (and any subsequent words if any) of our title attribute in the tooltip. There are still two important things to note. The first one (and it actually the reason why I named the post “lazy wrapping” is that if value of the HTML attribute does contains spaces in the original HTML, then it WILL be wrapped with quotation marks. For example, if I wrote following on my page (note the trailing space for the title attribute value) <a href="{source}" title="{name}  " id="{id}" myAttr="{attr}" class="{cssClass}">Link to {source}</a> then I would have my placeholder quoted correctly and the result of the replacement would render as expected: The second important thing to note is that there are exceptions for the lazy attributes wrapping rule in IE. As you can see href attribute value did not contain spaces exactly as all the other attributes with placeholders, but it was still returned correctly quoted Custom attribute myAttr is also quoted correctly when returned back from document, though its placeholder value does not contain spaces either. Now, on account of the highly unlikely probability that you found this information useful and need a solution to the problem the aforementioned behavior introduces for Internet Explorer browser, I can suggest a simple workaround – manually quote the mischievous attributes prior the placeholder pattern is replaced. Using the code of contextFormat() method shown below, you would need to add following line right before the return statement: result = result.replace(/=({([^}]+)})/g, '="$1"'); Below please find original sample code:

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• Developing Schema Compare for Oracle (Part 6): 9i Query Performance

  - by Simon Cooper

  All throughout the EAP and beta versions of Schema Compare for Oracle, our main request was support for Oracle 9i. After releasing version 1.0 with support for 10g and 11g, our next step was then to get version 1.1 of SCfO out with support for 9i. However, there were some significant problems that we had to overcome first. This post will concentrate on query execution time. When we first tested SCfO on a 9i server, after accounting for various changes to the data dictionary, we found that database registration was taking a long time. And I mean a looooooong time. The same database that on 10g or 11g would take a couple of minutes to register would be taking upwards of 30 mins on 9i. Obviously, this is not ideal, so a poke around the query execution plans was required. As an example, let's take the table population query - the one that reads ALL_TABLES and joins it with a few other dictionary views to get us back our list of tables. On 10g, this query takes 5.6 seconds. On 9i, it takes 89.47 seconds. The difference in execution plan is even more dramatic - here's the (edited) execution plan on 10g: -------------------------------------------------------------------------------| Id | Operation | Name | Bytes | Cost |-------------------------------------------------------------------------------| 0 | SELECT STATEMENT | | 108K| 939 || 1 | SORT ORDER BY | | 108K| 939 || 2 | NESTED LOOPS OUTER | | 108K| 938 ||* 3 | HASH JOIN RIGHT OUTER | | 103K| 762 || 4 | VIEW | ALL_EXTERNAL_LOCATIONS | 2058 | 3 ||* 20 | HASH JOIN RIGHT OUTER | | 73472 | 759 || 21 | VIEW | ALL_EXTERNAL_TABLES | 2097 | 3 ||* 34 | HASH JOIN RIGHT OUTER | | 39920 | 755 || 35 | VIEW | ALL_MVIEWS | 51 | 7 || 58 | NESTED LOOPS OUTER | | 39104 | 748 || 59 | VIEW | ALL_TABLES | 6704 | 668 || 89 | VIEW PUSHED PREDICATE | ALL_TAB_COMMENTS | 2025 | 5 || 106 | VIEW | ALL_PART_TABLES | 277 | 11 |------------------------------------------------------------------------------- And the same query on 9i: -------------------------------------------------------------------------------| Id | Operation | Name | Bytes | Cost |-------------------------------------------------------------------------------| 0 | SELECT STATEMENT | | 16P| 55G|| 1 | SORT ORDER BY | | 16P| 55G|| 2 | NESTED LOOPS OUTER | | 16P| 862M|| 3 | NESTED LOOPS OUTER | | 5251G| 992K|| 4 | NESTED LOOPS OUTER | | 4243M| 2578 || 5 | NESTED LOOPS OUTER | | 2669K| 1440 ||* 6 | HASH JOIN OUTER | | 398K| 302 || 7 | VIEW | ALL_TABLES | 342K| 276 || 29 | VIEW | ALL_MVIEWS | 51 | 20 ||* 50 | VIEW PUSHED PREDICATE | ALL_TAB_COMMENTS | 2043 | ||* 66 | VIEW PUSHED PREDICATE | ALL_EXTERNAL_TABLES | 1777K| ||* 80 | VIEW PUSHED PREDICATE | ALL_EXTERNAL_LOCATIONS | 1744K| ||* 96 | VIEW | ALL_PART_TABLES | 852K| |------------------------------------------------------------------------------- Have a look at the cost column. 10g's overall query cost is 939, and 9i is 55,000,000,000 (or more precisely, 55,496,472,769). It's also having to process far more data. What on earth could be causing this huge difference in query cost? After trawling through the '10g New Features' documentation, we found item 1.9.2.21. Before 10g, Oracle advised that you do not collect statistics on data dictionary objects. From 10g, it advised that you do collect statistics on the data dictionary; for our queries, Oracle therefore knows what sort of data is in the dictionary tables, and so can generate an efficient execution plan. On 9i, no statistics are present on the system tables, so Oracle has to use the Rule Based Optimizer, which turns most LEFT JOINs into nested loops. If we force 9i to use hash joins, like 10g, we get a much better plan: -------------------------------------------------------------------------------| Id | Operation | Name | Bytes | Cost |-------------------------------------------------------------------------------| 0 | SELECT STATEMENT | | 7587K| 3704 || 1 | SORT ORDER BY | | 7587K| 3704 ||* 2 | HASH JOIN OUTER | | 7587K| 822 ||* 3 | HASH JOIN OUTER | | 5262K| 616 ||* 4 | HASH JOIN OUTER | | 2980K| 465 ||* 5 | HASH JOIN OUTER | | 710K| 432 ||* 6 | HASH JOIN OUTER | | 398K| 302 || 7 | VIEW | ALL_TABLES | 342K| 276 || 29 | VIEW | ALL_MVIEWS | 51 | 20 || 50 | VIEW | ALL_PART_TABLES | 852K| 104 || 78 | VIEW | ALL_TAB_COMMENTS | 2043 | 14 || 93 | VIEW | ALL_EXTERNAL_LOCATIONS | 1744K| 31 || 106 | VIEW | ALL_EXTERNAL_TABLES | 1777K| 28 |------------------------------------------------------------------------------- That's much more like it. This drops the execution time down to 24 seconds. Not as good as 10g, but still an improvement. There are still several problems with this, however. 10g introduced a new join method - a right outer hash join (used in the first execution plan). The 9i query optimizer doesn't have this option available, so forcing a hash join means it has to hash the ALL_TABLES table, and furthermore re-hash it for every hash join in the execution plan; this could be thousands and thousands of rows. And although forcing hash joins somewhat alleviates this problem on our test systems, there's no guarantee that this will improve the execution time on customers' systems; it may even increase the time it takes (say, if all their tables are partitioned, or they've got a lot of materialized views). Ideally, we would want a solution that provides a speedup whatever the input. To try and get some ideas, we asked some oracle performance specialists to see if they had any ideas or tips. Their recommendation was to add a hidden hook into the product that allowed users to specify their own query hints, or even rewrite the queries entirely. However, we would prefer not to take that approach; as well as a lot of new infrastructure & a rewrite of the population code, it would have meant that any users of 9i would have to spend some time optimizing it to get it working on their system before they could use the product. Another approach was needed. All our population queries have a very specific pattern - a base table provides most of the information we need (ALL_TABLES for tables, or ALL_TAB_COLS for columns) and we do a left join to extra subsidiary tables that fill in gaps (for instance, ALL_PART_TABLES for partition information). All the left joins use the same set of columns to join on (typically the object owner & name), so we could re-use the hash information for each join, rather than re-hashing the same columns for every join. To allow us to do this, along with various other performance improvements that could be done for the specific query pattern we were using, we read all the tables individually and do a hash join on the client. Fortunately, this 'pure' algorithmic problem is the kind that can be very well optimized for expected real-world situations; as well as storing row data we're not using in the hash key on disk, we use very specific memory-efficient data structures to store all the information we need. This allows us to achieve a database population time that is as fast as on 10g, and even (in some situations) slightly faster, and a memory overhead of roughly 150 bytes per row of data in the result set (for schemas with 10,000 tables in that means an extra 1.4MB memory being used during population). Next: fun with the 9i dictionary views.

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• SQL Server - Rebuilding Indexes

  - by Renso

  Goal: Rebuild indexes in SQL server. This can be done one at a time or with the example script below to rebuild all index for a specified table or for all tables in a given database. Why? The data in indexes gets fragmented over time. That means that as the index grows, the newly added rows to the index are physically stored in other sections of the allocated database storage space. Kind of like when you load your Christmas shopping into the trunk of your car and it is full you continue to load some on the back seat, in the same way some storage buffer is created for your index but once that runs out the data is then stored in other storage space and your data in your index is no longer stored in contiguous physical pages. To access the index the database manager has to "string together" disparate fragments to create the full-index and create one contiguous set of pages for that index. Defragmentation fixes that. What does the fragmentation affect?Depending of course on how large the table is and how fragmented the data is, can cause SQL Server to perform unnecessary data reads, slowing down SQL Server’s performance.Which index to rebuild?As a rule consider that when reorganize a table's clustered index, all other non-clustered indexes on that same table will automatically be rebuilt. A table can only have one clustered index.How to rebuild all the index for one table:The DBCC DBREINDEX command will not automatically rebuild all of the indexes on a given table in a databaseHow to rebuild all indexes for all tables in a given database:USE [myDB]    -- enter your database name hereDECLARE @tableName varchar(255)DECLARE TableCursor CURSOR FORSELECT table_name FROM information_schema.tablesWHERE table_type = 'base table'OPEN TableCursorFETCH NEXT FROM TableCursor INTO @tableNameWHILE @@FETCH_STATUS = 0BEGINDBCC DBREINDEX(@tableName,' ',90)     --a fill factor of 90%FETCH NEXT FROM TableCursor INTO @tableNameENDCLOSE TableCursorDEALLOCATE TableCursorWhat does this script do?Reindexes all indexes in all tables of the given database. Each index is filled with a fill factor of 90%. While the command DBCC DBREINDEX runs and rebuilds the indexes, that the table becomes unavailable for use by your users temporarily until the rebuild has completed, so don't do this during production  hours as it will create a shared lock on the tables, although it will allow for read-only uncommitted data reads; i.e.e SELECT.What is the fill factor?Is the percentage of space on each index page for storing data when the index is created or rebuilt. It replaces the fill factor when the index was created, becoming the new default for the index and for any other nonclustered indexes rebuilt because a clustered index is rebuilt. When fillfactor is 0, DBCC DBREINDEX uses the fill factor value last specified for the index. This value is stored in the sys.indexes catalog view. If fillfactor is specified, table_name and index_name must be specified. If fillfactor is not specified, the default fill factor, 100, is used.How do I determine the level of fragmentation?Run the DBCC SHOWCONTIG command. However this requires you to specify the ID of both the table and index being. To make it a lot easier by only requiring you to specify the table name and/or index you can run this script:DECLARE@ID int,@IndexID int,@IndexName varchar(128)--Specify the table and index namesSELECT @IndexName = ‘index_name’    --name of the indexSET @ID = OBJECT_ID(‘table_name’)  -- name of the tableSELECT @IndexID = IndIDFROM sysindexesWHERE id = @ID AND name = @IndexName--Show the level of fragmentationDBCC SHOWCONTIG (@id, @IndexID)Here is an example:DBCC SHOWCONTIG scanning 'Tickets' table...Table: 'Tickets' (1829581556); index ID: 1, database ID: 13TABLE level scan performed.- Pages Scanned................................: 915- Extents Scanned..............................: 119- Extent Switches..............................: 281- Avg. Pages per Extent........................: 7.7- Scan Density [Best Count:Actual Count].......: 40.78% [115:282]- Logical Scan Fragmentation ..................: 16.28%- Extent Scan Fragmentation ...................: 99.16%- Avg. Bytes Free per Page.....................: 2457.0- Avg. Page Density (full).....................: 69.64%DBCC execution completed. If DBCC printed error messages, contact your system administrator.What's important here?The Scan Density; Ideally it should be 100%. As time goes by it drops as fragmentation occurs. When the level drops below 75%, you should consider re-indexing.Here are the results of the same table and clustered index after running the script:DBCC SHOWCONTIG scanning 'Tickets' table...Table: 'Tickets' (1829581556); index ID: 1, database ID: 13TABLE level scan performed.- Pages Scanned................................: 692- Extents Scanned..............................: 87- Extent Switches..............................: 86- Avg. Pages per Extent........................: 8.0- Scan Density [Best Count:Actual Count].......: 100.00% [87:87]- Logical Scan Fragmentation ..................: 0.00%- Extent Scan Fragmentation ...................: 22.99%- Avg. Bytes Free per Page.....................: 639.8- Avg. Page Density (full).....................: 92.10%DBCC execution completed. If DBCC printed error messages, contact your system administrator.What's different?The Scan Density has increased from 40.78% to 100%; no fragmentation on the clustered index. Note that since we rebuilt the clustered index, all other index were also rebuilt.

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• Sass interface in HTML6 for upload files.

  - by Anirudha

  Originally posted on: http://geekswithblogs.net/anirugu/archive/2013/11/04/sass-interface-in-html6-for-upload-files.aspx[This post is about experiment & imagination] From Windows XP (ever last OS I tried) I have seen a feature that is about send file to pen drive and make shortcut on Desktop. In XP, Win7 (Win8 have this too, not removed) just select the file right click > send to and you can send this file to many places. In my menu it’s show me Skype because I have installed it. this skype confirm that we can add our own app here to make it more easy for user to send file in our app. Nowadays Many people use Cloud or online site to store the file. In case of html5 drag and drop you need to have site opened and have opened that page which is about file upload. You need to select all  and drag and drop. after drag and drop file is simply uploaded to server and site show you on list (if no error happen). but this file upload is seriously not worthy since I have to open the site when I do this operation.   Through this post I want to describe a feature that can make this thing better.  This API is simply called SASS FILE UPLOAD API Through This API when you surf the site and come into file upload page then the page will tell you that we also have SASS FILE API support. Enable it for better result.   How this work This API feature are activated on 2 basis. 1. Feature are disabled by default on site (or you can change it if it’s not) 2. This API allow specific site to upload the files. Files upload may have some rule. For example (minimum or maximum size of file to uploaded, which format the site allowed you to upload). In case of resume site you will be allowed to use .doc (according to code of site)   How browser recognize that Site have SASS service. In HTML source of  the site, the code have a meta tag similar to this <meta name=”sass-upload-api” path=”/upload.json”/> Remember that upload.json is one file that has define the value of many settings {   "cookie_name": "ck_file",   "maximum_allowed_perday": 24,   "allowed_file_extensions","*.png,*.jpg,*.jpeg,*.gif",   "method": [       {           "get": "file/get",           "routing":"/file/get/{fileName}"       },       {           "post": "file/post",           "routing":"/file/post/{fileName}"       },       {           "delete": "file/delete",           "routing":"/file/delete/{fileName}"       },         {           "put": "file/put",           "routing":"/file/put/{fileName}"       },        {           "all": "file/all",           "routing":"/file/all/{fileName}"       }    ] } cookie name is simply a cookie which should be stored in browser and define in json. we define the cookie_name so we can easily share then with service in Windows system. This cookie will be accessible with the service so it’s security based safe. other cookie will not be shared.   The cookie will be post,put, get from this location. The all location will be simply about showing a whole list of file. This will gave a treeview kind of json to show the directories on sever.   for example example.com if you have activated the API with this site then you will seen a send to option in your explorer.exe when you send you will got a windows open which folder you want to use to send the file. The windows will also describe the limit and how much you can upload. This thing never required site to opened. When you upload the file this will be uploaded through FTP protocol. FTP protocol are better for performance.   How this API make thing faster. Suppose you want to ask a question and want to post image. you just do it and get it ready when you open stackoverflow.com now stackoverflow will only tell you which file you want to put on your current question that you asking for. second use is about people use cloud app.   There is no need of drag and drop anymore. we just need to do it without drag and drop it. we doesn’t need to open the site either. This thing is still in experiment level. I will update this post when I got some progress on this API.

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• Identity Globe Trotters (Sep Edition): The Social Customer

  - by Tanu Sood

  Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes.  By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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• Separating text strings into a table of individual words in SQL via XML.

  - by Phil Factor

  p.MsoNormal {margin-top:0cm; margin-right:0cm; margin-bottom:10.0pt; margin-left:0cm; line-height:115%; font-size:11.0pt; font-family:"Calibri","sans-serif"; } Nearly nine years ago, Mike Rorke of the SQL Server 2005 XML team blogged ‘Querying Over Constructed XML Using Sub-queries’. I remember reading it at the time without being able to think of a use for what he was demonstrating. Just a few weeks ago, whilst preparing my article on searching strings, I got out my trusty function for splitting strings into words and something reminded me of the old blog. I’d been trying to think of a way of using XML to split strings reliably into words. The routine I devised turned out to be slightly slower than the iterative word chop I’ve always used in the past, so I didn’t publish it. It was then I suddenly remembered the old routine. Here is my version of it. I’ve unwrapped it from its obvious home in a function or procedure just so it is easy to appreciate. What it does is to chop a text string into individual words using XQuery and the good old nodes() method. I’ve benchmarked it and it is quicker than any of the SQL ways of doing it that I know about. Obviously, you can’t use the trick I described here to do it, because it is awkward to use REPLACE() on 1…n characters of whitespace. I’ll carry on using my iterative function since it is able to tell me the location of each word as a character-offset from the start, and also because this method leaves punctuation in (removing it takes time!). However, I can see other uses for this in passing lists as input or output parameters, or as return values.   if exists (Select * from sys.xml_schema_collections where name like 'WordList')   drop XML SCHEMA COLLECTION WordList go create xml schema collection WordList as ' <xs:schema xmlns:xs="http://www.w3.org/2001/XMLSchema"> <xs:element name="words">        <xs:simpleType>               <xs:list itemType="xs:string" />        </xs:simpleType> </xs:element> </xs:schema>'   go   DECLARE @string VARCHAR(MAX) –we'll get some sample data from the great Ogden Nash Select @String='This is a song to celebrate banks, Because they are full of money and you go into them and all you hear is clinks and clanks, Or maybe a sound like the wind in the trees on the hills, Which is the rustling of the thousand dollar bills. Most bankers dwell in marble halls, Which they get to dwell in because they encourage deposits and discourage withdrawals, And particularly because they all observe one rule which woe betides the banker who fails to heed it, Which is you must never lend any money to anybody unless they don''t need it. I know you, you cautious conservative banks! If people are worried about their rent it is your duty to deny them the loan of one nickel, yes, even one copper engraving of the martyred son of the late Nancy Hanks; Yes, if they request fifty dollars to pay for a baby you must look at them like Tarzan looking at an uppity ape in the jungle, And tell them what do they think a bank is, anyhow, they had better go get the money from their wife''s aunt or ungle. But suppose people come in and they have a million and they want another million to pile on top of it, Why, you brim with the milk of human kindness and you urge them to accept every drop of it, And you lend them the million so then they have two million and this gives them the idea that they would be better off with four, So they already have two million as security so you have no hesitation in lending them two more, And all the vice-presidents nod their heads in rhythm, And the only question asked is do the borrowers want the money sent or do they want to take it withm. Because I think they deserve our appreciation and thanks, the jackasses who go around saying that health and happi- ness are everything and money isn''t essential, Because as soon as they have to borrow some unimportant money to maintain their health and happiness they starve to death so they can''t go around any more sneering at good old money, which is nothing short of providential. '   –we now turn it into XML declare @xml_data xml(WordList)  set @xml_data='<words>'+ replace(@string,'&', '&amp;')+'</words>'    select T.ref.value('.', 'nvarchar(100)')  from (Select @xml_data.query('                      for $i in data(/words) return                      element li { $i }               '))  A(list) cross apply A.List.nodes('/li') T(ref)     …which gives (truncated, of course)…

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• What to leave when you're leaving

  - by BuckWoody

  There's already a post on this topic - sort of. I read this entry, where the author did a good job on a few steps, but I found that a few other tips might be useful, so if you want to check that one out and then this post, you might be able to put together your own plan for when you leave your job.  I once took over the system administrator (of which the Oracle and SQL Server servers were a part) at a mid-sized firm. The outgoing administrator had about a two- week-long scheduled overlap with me, but was angry at the company and told me "hey, I know this is going to be hard on you, but I want them to know how important I was. I'm not telling you where anything is or what the passwords are. Good luck!" He then quit that day. It took me about three days to find all of the servers and crack the passwords. Yes, the company tried to take legal action against the guy and all that, but he moved back to his home country and so largely got away with it. Obviously, this isn't the way to leave a job. Many of us have changed jobs in the past, and most of us try to be very professional about the transition to a new team, regardless of the feelings about a particular company. I've been treated badly at a firm, but that is no reason to leave a mess for someone else. So here's what you should put into place at a minimum before you go. Most of this is common sense - which of course isn't very common these days - and another good rule is just to ask yourself "what would I want to know"? The article I referenced at the top of this post focuses on a lot of documentation of the systems. I think that's fine, but in actuality, I really don't need that. Even with this kind of documentation, I still perform a full audit on the systems, so in the end I create my own system documentation. There are actually only four big items I need to know to get started with the systems: 1. Where is everything/everybody?The first thing I need to know is where all of the systems are. I mean not only the street address, but the closet or room, the rack number, the IU number in the rack, the SAN luns, all that. A picture here is worth a thousand words, which is why I really like Visio. It combines nice graphics, full text and all that. But use whatever you have to tell someone the physical locations of the boxes. Also, tell them the physical location of the folks in charge of those boxes (in case you aren't) or who share that responsibility. And by "where" in this case, I mean names and phones.  2. What do they do?For both the servers and the people, tell them what they do. If it's a database server, detail what each database does and what application goes to that, and who "owns" that application. In my mind, this is one of hte most important things a Data Professional needs to know. In the case of the other administrtors or co-owners, document each person's responsibilities.   3. What are the credentials?Logging on/in and gaining access to the buildings are things that the new Data Professional will need to do to successfully complete their job. This means service accounts, certificates, all of that. The first thing they should do, of course, is change the passwords on all that, but the first thing they need is the ability to do that!  4. What is out of the ordinary?This is the most tricky, and perhaps the next most important thing to know. Did you have to use a "special" driver for that video card on server X? Is the person that co-owns an application with you mentally unstable (like me) or have special needs, like "don't talk to Buck before he's had coffee. Nothing will make any sense"? Do you have service pack requirements for a specific setup? Write all that down. Anything that took you a day or longer to make work is probably a candidate here. This is my short list - anything you care to add? Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• How can I estimate the entropy of a password?

  - by Wug

  Having read various resources about password strength I'm trying to create an algorithm that will provide a rough estimation of how much entropy a password has. I'm trying to create an algorithm that's as comprehensive as possible. At this point I only have pseudocode, but the algorithm covers the following: password length repeated characters patterns (logical) different character spaces (LC, UC, Numeric, Special, Extended) dictionary attacks It does NOT cover the following, and SHOULD cover it WELL (though not perfectly): ordering (passwords can be strictly ordered by output of this algorithm) patterns (spatial) Can anyone provide some insight on what this algorithm might be weak to? Specifically, can anyone think of situations where feeding a password to the algorithm would OVERESTIMATE its strength? Underestimations are less of an issue. The algorithm: // the password to test password = ? length = length(password) // unique character counts from password (duplicates discarded) uqlca = number of unique lowercase alphabetic characters in password uquca = number of uppercase alphabetic characters uqd = number of unique digits uqsp = number of unique special characters (anything with a key on the keyboard) uqxc = number of unique special special characters (alt codes, extended-ascii stuff) // algorithm parameters, total sizes of alphabet spaces Nlca = total possible number of lowercase letters (26) Nuca = total uppercase letters (26) Nd = total digits (10) Nsp = total special characters (32 or something) Nxc = total extended ascii characters that dont fit into other categorys (idk, 50?) // algorithm parameters, pw strength growth rates as percentages (per character) flca = entropy growth factor for lowercase letters (.25 is probably a good value) fuca = EGF for uppercase letters (.4 is probably good) fd = EGF for digits (.4 is probably good) fsp = EGF for special chars (.5 is probably good) fxc = EGF for extended ascii chars (.75 is probably good) // repetition factors. few unique letters == low factor, many unique == high rflca = (1 - (1 - flca) ^ uqlca) rfuca = (1 - (1 - fuca) ^ uquca) rfd = (1 - (1 - fd ) ^ uqd ) rfsp = (1 - (1 - fsp ) ^ uqsp ) rfxc = (1 - (1 - fxc ) ^ uqxc ) // digit strengths strength = ( rflca * Nlca + rfuca * Nuca + rfd * Nd + rfsp * Nsp + rfxc * Nxc ) ^ length entropybits = log_base_2(strength) A few inputs and their desired and actual entropy_bits outputs: INPUT DESIRED ACTUAL aaa very pathetic 8.1 aaaaaaaaa pathetic 24.7 abcdefghi weak 31.2 H0ley$Mol3y_ strong 72.2 s^fU¬5ü;y34G< wtf 88.9 [a^36]* pathetic 97.2 [a^20]A[a^15]* strong 146.8 xkcd1** medium 79.3 xkcd2** wtf 160.5 * these 2 passwords use shortened notation, where [a^N] expands to N a's. ** xkcd1 = "Tr0ub4dor&3", xkcd2 = "correct horse battery staple" The algorithm does realize (correctly) that increasing the alphabet size (even by one digit) vastly strengthens long passwords, as shown by the difference in entropy_bits for the 6th and 7th passwords, which both consist of 36 a's, but the second's 21st a is capitalized. However, they do not account for the fact that having a password of 36 a's is not a good idea, it's easily broken with a weak password cracker (and anyone who watches you type it will see it) and the algorithm doesn't reflect that. It does, however, reflect the fact that xkcd1 is a weak password compared to xkcd2, despite having greater complexity density (is this even a thing?). How can I improve this algorithm? Addendum 1 Dictionary attacks and pattern based attacks seem to be the big thing, so I'll take a stab at addressing those. I could perform a comprehensive search through the password for words from a word list and replace words with tokens unique to the words they represent. Word-tokens would then be treated as characters and have their own weight system, and would add their own weights to the password. I'd need a few new algorithm parameters (I'll call them lw, Nw ~= 2^11, fw ~= .5, and rfw) and I'd factor the weight into the password as I would any of the other weights. This word search could be specially modified to match both lowercase and uppercase letters as well as common character substitutions, like that of E with 3. If I didn't add extra weight to such matched words, the algorithm would underestimate their strength by a bit or two per word, which is OK. Otherwise, a general rule would be, for each non-perfect character match, give the word a bonus bit. I could then perform simple pattern checks, such as searches for runs of repeated characters and derivative tests (take the difference between each character), which would identify patterns such as 'aaaaa' and '12345', and replace each detected pattern with a pattern token, unique to the pattern and length. The algorithmic parameters (specifically, entropy per pattern) could be generated on the fly based on the pattern. At this point, I'd take the length of the password. Each word token and pattern token would count as one character; each token would replace the characters they symbolically represented. I made up some sort of pattern notation, but it includes the pattern length l, the pattern order o, and the base element b. This information could be used to compute some arbitrary weight for each pattern. I'd do something better in actual code. Modified Example: Password: 1234kitty$$$$$herpderp Tokenized: 1 2 3 4 k i t t y $ $ $ $ $ h e r p d e r p Words Filtered: 1 2 3 4 @W5783 $ $ $ $ $ @W9001 @W9002 Patterns Filtered: @P[l=4,o=1,b='1'] @W5783 @P[l=5,o=0,b='$'] @W9001 @W9002 Breakdown: 3 small, unique words and 2 patterns Entropy: about 45 bits, as per modified algorithm Password: correcthorsebatterystaple Tokenized: c o r r e c t h o r s e b a t t e r y s t a p l e Words Filtered: @W6783 @W7923 @W1535 @W2285 Breakdown: 4 small, unique words and no patterns Entropy: 43 bits, as per modified algorithm The exact semantics of how entropy is calculated from patterns is up for discussion. I was thinking something like: entropy(b) * l * (o + 1) // o will be either zero or one The modified algorithm would find flaws with and reduce the strength of each password in the original table, with the exception of s^fU¬5ü;y34G<, which contains no words or patterns.

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• What are some concise and comprehensive introductory guide to unit testing for a self-taught programmer [closed]

  - by Superbest

  I don't have much formal training in programming and I have learned most things by looking up solutions on the internet to practical problems I have. There are some areas which I think would be valuable to learn, but which ended up both being difficult to learn and easy to avoid learning for a self-taught programmer. Unit testing is one of them. Specifically, I am interested in tests in and for C#/.NET applications using Microsoft.VisualStudio.TestTools in Visual Studio 2010 and/or 2012, but I really want a good introduction to the principles so language and IDE shouldn't matter much. At this time I'm interested in relatively trivial tests for small or medium sized programs (development time of weeks or months and mostly just myself developing). I don't necessarily intend to do test-driven development (I am aware that some say unit testing alone is supposed to be for developing features in TDD, and not an assurance that there are no bugs in the software, but unit testing is often the only kind of testing for which I have resources). I have found this tutorial which I feel gave me a decent idea of what unit tests and TDD looks like, but in trying to apply these ideas to my own projects, I often get confused by questions I can't answer and don't know how to answer, such as: What parts of my application and what sorts of things aren't necessarily worth testing? How fine grained should my tests be? Should they test every method and property separately, or work with a larger scope? What is a good naming convention for test methods? (since apparently the name of the method is the only way I will be able to tell from a glance at the test results table what works in my program and what doesn't) Is it bad to have many asserts in one test method? Since apparently VS2012 reports only that "an Assert.IsTrue failed within method MyTestMethod", and if MyTestMethod has 10 Assert.IsTrue statements, it will be irritating to figure out why a test is failing. If a lot of the functionality deals with writing and reading data to/from the disk in a not-exactly trivial fashion, how do I test that? If I provide a bunch of files as input by placing them in the program's directory, do I have to copy those files to the test project's bin/Debug folder now? If my program works with a large body of data and execution takes minutes or more, should my tests have it do the whole use all of the real data, a subset of it, or simulated data? If latter, how do I decide on the subset or how to simulate? Closely related to the previous point, if a class is such that its main operation happens in a state that is arrived to by the program after some involved operations (say, a class makes calculations on data derived from a few thousands of lines of code analyzing some raw data) how do I test just that class without inevitably ending up testing that class and all the other code that brings it to that state along with it? In general, what kind of approach should I use for test initialization? (hopefully that is the correct term, I mean preparing classes for testing by filling them in with appropriate data) How do I deal with private members? Do I just suck it up and assume that "not public = shouldn't be tested"? I have seen people suggest using private accessors and reflection, but these feel like clumsy and unsuited for regular use. Are these even good ideas? Is there anything like design patterns concerning testing specifically? I guess the main themes in what I'd like to learn more about are, (1) what are the overarching principles that should be followed (or at least considered) in every testing effort and (2) what are popular rules of thumb for writing tests. For example, at one point I recall hearing from someone that if a method is longer than 200 lines, it should be refactored - not a universally correct rule, but it has been quite helpful since I'd otherwise happily put hundreds of lines in single methods and then wonder why my code is so hard to read. Similarly I've found ReSharpers suggestions on member naming style and other things to be quite helpful in keeping my codebases sane. I see many resources both online and in print that talk about testing in the context of large applications (years of work, 10s of people or more). However, because I've never worked on such large projects, this context is very unfamiliar to me and makes the material difficult to follow and relate to my real world problems. Speaking of software development in general, advice given with the assumptions of large projects isn't always straightforward to apply to my own, smaller endeavors. Summary So my question is: What are some resources to learn about unit testing, for a hobbyist, self-taught programmer without much formal training? Ideally, I'm looking for a short and simple "bible of unit testing" which I can commit to memory, and then apply systematically by repeatedly asking myself "is this test following the bible of testing closely enough?" and then amending discrepancies if it doesn't.

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• To Make Diversity Work, Managers Must Stop Ignoring Difference

  - by HCM-Oracle

  By Kate Pavao - Originally posted on Profit Executive coaches Jane Hyun and Audrey S. Lee noticed something during their leadership development coaching and consulting: Frustrated employees and overwhelmed managers. “We heard from voices saying, ‘I wish my manager understood me better’ or ‘I hope my manager would take the time to learn more about me and my background,’” remembers Hyun. “At the same token, the managers we were coaching had a hard time even knowing how to start these conversations.”  Hyun and Lee wrote Flex to address some of the fears managers have when it comes to leading diverse teams—such as being afraid of offending their employees by stumbling into sensitive territory—and also to provide a sure-footed strategy for becoming a more effective leader. Here, Hyun talks about what it takes to create innovate and productive teams in an increasingly diverse world, including the key characteristics successful managers share. Q: What does it mean to “flex”? Hyun: Flexing is the art of switching between leadership styles to work more effectively with people who are different from you. It’s not fundamentally changing who you are, but it’s understanding when you need to adapt your style in a situation so that you can accommodate people and make them feel more comfortable. It’s understanding the gap that might exist between you and others who are different, and then flexing across that gap to get the result that you're looking for. It’s up to all of us, not just managers, but also employees, to learn how to flex. When you hire new people to the organization, they're expected to adapt. The new people in the organization may need some guidance around how to best flex. They can certainly take the initiative, but if you can give them some direction around the important rules, and connect them with insiders who can help them figure out the most critical elements of the job, that will accelerate how quickly they can contribute to your organization. Q: Why is it important right now for managers to understand flexing? Hyun: The workplace is becoming increasingly younger, multicultural and female. The numbers bear it out. Millennials are entering the workforce and becoming a larger percentage of it, which is a global phenomenon. Thirty-six percent of the workforce is multicultural, and close to half is female. It makes sense to better understand the people who are increasingly a part of your workforce, and how to best lead them and manage them as well. Q: What do companies miss out on when managers don’t flex? Hyun: There are high costs for losing people or failing to engage them. The estimated costs of replacing an employee is about 150 percent of that person’s salary. There are studies showing that employee disengagement costs the U.S. something like $450 billion a year. But voice is the biggest thing you miss out on if you don’t flex. Whenever you want innovation or increased productivity from your people, you need to figure out how to unleash these things. The way you get there is to make sure that everybody’s voice is at the table. Q: What are some of the common misassumptions that managers make about the people on their teams? Hyun: One is what I call the Golden Rule mentality: We assume when we go to the workplace that people are going to think like us and operate like us. But sometimes when you work with people from a different culture or a different generation, they may have a different mindset about doing something, or a different approach to solving a problem, or a different way to manage some situation. When see something that’s different, we don't understand it, so we don't trust it. We have this hidden bias for people who are like us. That gets in the way of really looking at how we can tap our team members best potential by understanding how their difference may help them be effective in our workplace. We’re trained, especially in the workplace, to make assumptions quickly, so that you can make the best business decision. But with people, it’s better to remain curious. If you want to build stronger cross-cultural, cross-generational, cross-gender relationships, before you make a judgment, share what you observe with that team member, and connect with him or her in ways that are mutually adaptive, so that you can work together more effectively. Q: What are the common characteristics you see in leaders who are successful at flexing? Hyun: One is what I call “adaptive ability”—leaders who are able to understand that someone on their team is different from them, and willing to adapt his or her style to do that. Another one is “unconditional positive regard,” which is basically acceptance of others, even in their vulnerable moments. This attitude of grace is critical and essential to a healthy environment in developing people. If you think about when people enter the workforce, they're only 21 years old. It’s quite a formative time for them. They may not have a lot of management experience, or experience managing complex or even global projects. Creating the best possible condition for their development requires turning their mistakes into teachable moments, and giving them an opportunity to really learn. Finally, these leaders are not rigid or constrained in a single mode or style. They have this insatiable curiosity about other people. They don’t judge when they see behavior that doesn’t make sense, or is different from their own. For example, maybe someone on their team is a less aggressive than they are. The leader needs to remain curious and thinks, “Wow, I wonder how I can engage in a dialogue with this person to get their potential out in the open.”

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