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  • Getting your bearings and defining the project objective

    - by johndoucette
    I wrote this two years ago and thought it was worth posting… Some may think this is a daunting task and some may even say “what a waste of time” and want to open MS Project and start typing out tasks because someone asked for an estimate and a task list. Hell, maybe you even use Excel and pump out a spreadsheet with some real scientific formula for guessing how long it will take to code a bunch of classes. However, this short exercise will provide the basis for the entire project, whether small or large and be a great friend when communicating to anyone on your team or even your client. I call this the Project Brief. If you find yourself going beyond a single page, then you must decompose the sections and summarize your findings so there is a complete and clear picture of the project you are working on in a relatively short statement. Here is a great quote from the PMBOK (Project Management Body of Knowledge) relative to what a project is;   A project is a temporary endeavor undertaken to create a unique product, service or result. With this in mind, the project brief should encompass the entirety (objective) of the endeavor in its explanation and what it will take (goals) to create the product, service or result (deliverables). Normally the process of identifying the project objective is done during the first stage of a project called the Project Kickoff, but you can perform this very important step anytime to help you get a bearing. There are many more parts to helping a project stay on course, but this is usually the foundation where it can be grounded on. Through a series of 3 exercises, you should be able to come up with the objective, goals and deliverables on your project. Follow these steps, and in no time (about &frac12; hour), you will have the foundation of your project plan. (See examples below) Exercise 1 – Objectives Begin with the end in mind. Think about your project in business terms with a couple things to help you understand the objective; Reference the business benefit in terms of cost, speed and / or quality, Provide a higher level of what the outcome will look like (future sense) It should be non-measurable, that’s what the goals are all about The output should be a single paragraph with three sentences and take 10 minutes to write. *Typically, agreement must be reached on the objectives of the project before you would proceed to the next steps of the project. Exercise 2 – Goals A project goal is a statement that answers questions about who, what, why, where and when. A good project goal statement; Answers the five “W” questions for the project Is measurable in each of its parts Is published and agreed on by all the owners This helps the Project Manager receive confirmation on defining the project target. Using the established project objective done in the first exercise, think about the things it will take to get the job done. Think about tangible activities which are the top level tasks in a typical Work Breakdown Structure (WBS). The overall goal statement plus all the deliverables (next exercise) can be seen as the project team’s contract with the project owners. Write 3 - 5 goals in about 10 minutes. You should not write the words “Who, what, why, where and when, but merely be able to answer the questions when you read a goal. Exercise 3 – Deliverables Every project creates some type of output and these outputs are called deliverables. There are two classes of deliverables; Internal – produced for project team members to meet their goals External – produced for project owners to meet their expectations The list you enter here provides a checklist for the team’s delivery and/or is a statement of all the expectations of the project owners. Here are some typical project deliverables; Product and product documentation End product/system Requirements/feature documents Installation guides Demo/prototype System design documents User guides/help files Plans Project plan Training plan Conversion/installation/delivery plan Test plans Documentation plan Communication plan Reports and general documentation Progress reports System acceptance tests Outstanding bug list Procedures Risk and issue logs Project history Deliverables should go with each of the goals. Have 3-5 deliverables for each goal. When you are done, you will have established a great foundation for the clarity of your project. This exercise can take some time, but with practice, you should be able to whip this one out in 10 minutes as well, especially if you are intimate with an ongoing project. Samples  Objective [Client] is implementing a series of MOSS sites to support external public (Internet), internal employee (Intranet) and an external secure (password protected Internet) applications. This project will focus on the public-facing web site and will provide [Client] with architectural recommendations based on the current design being done by their design partner [Partner] and the internal Content Team. In addition, it will provide [Client] with a development plan and confidence they need to deploy a world class public Internet website. Goals 1.  [Consultant] will provide technical guidance and set project team expectations for the implementation of the MOSS Internet site based on provided features/functions within three weeks. 2.  [Consultant] will understand phase 2 secure password-protected Internet site design and provide recommendations.   Deliverables 1.1  Public Internet (unsecure) Architectural Recommendation Plan 1.2  Physical Site construction Work Breakdown Structure and plan (Time, cost and resources needed) 2.1  Two Factor authentication recommendation document   Objective [Client] is currently using an application developed by [Consultant] many years ago called "XXX". This application, although functional, does not meet their new updated business requirements and contains a few defects which [Client] has developed work-around processes. [Client] would like to have a "new and improved" system to support their membership management needs by expanding membership and subscription capabilities, provide accounting integration with internal (GL) and external (VeriSign) systems, and implement hooks to the current CRM solution. This effort will take place through a series of phases, beginning with envisioning. Goals 1. Through discussions with users, [Consultant] will discover current issues/bugs which need to be resolved which must meet the current functionality requirements within three weeks. 2. [Consultant] will gather requirements from the users about what is "needed" vs. "what they have" for enhancements and provide a high level document supporting their needs. 3. [Consultant] will meet with the team members through a series of meetings and help define the overall project plan to deliver a new and improved solution. Deliverables 1.1 Prioritized list of Current application issues/bugs that need to be resolved 1.2 Provide a resolution plan on the issues/bugs identified in the current application 1.3 Risk Assessment Document 2.1 Deliver a Requirements Document showing high-level [Client] needs for the new XXX application. · New feature functionality not in the application today · Existing functionality that will remain in the new functionality 2.2 Reporting Requirements Document 3.1 A Project Plan showing the deliverables and cost for the next (second) phase of this project. 3.2 A Statement of Work for the next (second) phase of this project. 3.3 An Estimate of any work that would need to follow the second phase.

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  • “It’s only test code…”

    - by Chris George
    “Let me hack this in, it’s only test code”, “Don’t worry about getting it reviewed, it’s only test code”, “It doesn’t have to be elegant or efficient, it’s only test code”… do these phrases sound familiar? Chances are if you’ve working with test automation, at one point or other you will have heard these phrases, you have probably even used them yourself! What is certain is that code written under this “it’s only test code” mantra will come back and bite you in the arse! I’ve recently encountered a case where a test was giving a false positive, therefore hiding a real product bug because that test code was very badly written. Firstly it was very difficult to understand what the test was actually trying to achieve let alone how it was doing it, and this complexity masked a simple logic error. These issues are real and they do happen. Let’s take a step back from this and look at what we are trying to do. We are writing test code that tests product code, and we do this to create a suite of tests that will help protect our software against regressions. This test code is making sure that the product behaves as it should by employing some sort of expected result verification. The simple cases of these are generally not a problem. However, automation allows us to explore more complex scenarios in many more permutations. As this complexity increases then so does the complexity of the test code. It is at this point that code which has not been architected properly will cause problems.   Keep your friends close… So, how do we make sure we are doing it right? The development teams I have worked on have always had Test Engineers working very closely with their Software Engineers. This is something that I have always tried to take full advantage of. They are coding experts! So run your ideas past them, ask for advice on how to structure your code, help you design your data structures. This may require a shift in your teams viewpoint, as contrary to this section title and folklore, Software Engineers are not actually the mortal enemy of Test Engineers. As time progresses, and test automation becomes more and more ingrained in what we do, the two roles are converging more than ever. Over the 16 years I have spent as a Test Engineer, I have seen the grey area between the two roles grow significantly larger. This serves to strengthen the relationship and common bond between the two roles which helps to make test code activities so much easier!   Pair for the win Possibly the best thing you could do to write good test code is to pair program on the task. This will serve a few purposes. you will get the benefit of the Software Engineers knowledge and experience the Software Engineer will gain knowledge on the testing process. Sharing the love is a wonderful thing! two pairs of eyes are always better than one… And so are two brains. Between the two of you, I will guarantee you will derive more useful test cases than if it was just one of you.   Code reviews Another policy which certainly pays dividends is the practice of code reviews. By having one of your peers review your code before you commit it serves two purposes. Firstly, it forces you to explain your code. Just the act of doing this will often pick up errors in your code. Secondly, it gets yet another pair of eyes on your code! I cannot stress enough how important code reviews are. The benefits they offer apply as much to product code as test code. In short, Software and Test Engineers should all be doing them! It can be extended even further by getting test code reviewed by a Software Engineer and a Test Engineer, and likewise product code. This serves to keep both functions in the loop with changes going on within your code base.   Learn from your devs I briefly touched on this earlier but I’d like to go into more detail here. Pairing with your Software Engineers when writing your test code is such an amazing opportunity to improve your coding skills. As I sit here writing this article waiting to be called into court for jury service, it reminds me that it takes a lot of patience to be a Test Engineer, almost as much as it takes to be a juror! However tempting it is to go rushing in and start writing your automated tests, resist that urge. Discuss what you want to achieve then talk through the approach you’re going to take. Then code it up together. I find it really enlightening to ask questions like ‘is there a better way to do this?’ Or ‘is this how you would code it?’ The latter question, especially, is where I learn the most. I’ve found that most Software Engineers will be reluctant to show you the ‘right way’ to code something when writing tests because they perceive the ‘right way’ to be too complicated for the Test Engineer (e.g. not mentioning LINQ and instead doing something verbose). So by asking how THEY would code it, it unleashes their true dev-ness and advanced code usually ensues! I would like to point out, however, that you don’t have to accept their method as the final answer. On numerous occasions I have opted for the more simple/verbose solution because I found the code written by the Software Engineer too advanced and therefore I would find it unreadable when I return to the code in a months’ time! Always keep the target audience in mind when writing clever code, and in my case that is mostly Test Engineers.  

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  • Delight and Excite

    - by Applications User Experience
    Mick McGee, CEO & President, EchoUser Editor’s Note: EchoUser is a User Experience design firm in San Francisco and a member of the Oracle Usability Advisory Board. Mick and his staff regularly consult on Oracle Applications UX projects. Being part of a user experience design firm, we have the luxury of working with a lot of great people across many great companies. We get to help people solve their problems.  At least we used to. The basic design challenge is still the same; however, the goal is not necessarily to solve “problems” anymore; it is, “I want our products to delight and excite!” The question for us as UX professionals is how to design to those goals, and then how to assess them from a usability perspective. I’m not sure where I first heard “delight and excite” (A book? blog post? Facebook  status? Steve Jobs quote?), but now I hear these listed as user experience goals all the time. In particular, somewhat paradoxically, I routinely hear them in enterprise software conversations. And when asking these same enterprise companies what will make the project successful, we very often hear, “Make it like Apple.” In past days, it was “make it like Yahoo (or Amazon or Google“) but now Apple is the common benchmark. Steve Jobs and Apple were not secrets, but with Jobs’ passing and Apple becoming the world’s most valuable company in the last year, the impact of great design and experience is suddenly very widespread. In particular, users’ expectations have gone way up. Being an enterprise company is no shield to the general expectations that users now have, for all products. Designing a “Minimum Viable Product” The user experience challenge has historically been, to echo the words of Eric Ries (author of Lean Startup) , to create a “minimum viable product”: the proverbial, “make it good enough”. But, in our profession, the “minimum viable” part of that phrase has oftentimes, unfortunately, referred to the design and user experience. Technology typically dominated the focus of the biggest, most successful companies. Few have had the laser focus of Apple to also create and sell design and user experience alongside great technology. But now that Apple is the most valuable company in the world, copying their success is a common undertaking. Great design is now a premium offering that everyone wants, from the one-person startup to the largest companies, consumer and enterprise. This emerging business paradigm will have significant impact across the user experience design process and profession. One area that particularly interests me is, how are we going to evaluate these new emerging “delight and excite” experiences, which are further customized to each particular domain? How to Measure “Delight and Excite” Traditional usability measures of task completion rate, assists, time, and errors are still extremely useful in many situations; however, they are too blunt to offer much insight into emerging experiences “Satisfaction” is usually assessed in user testing, in roughly equivalent importance to the above objective metrics. Various surveys and scales have provided ways to measure satisfying UX, with whatever questions they include. However, to meet the demands of new business goals and keep users at the center of design and development processes, we have to explore new methods to better capture custom-experience goals and emotion-driven user responses. We have had success assessing custom experiences, including “delight and excite”, by employing a variety of user testing methods that tend to combine formative and summative techniques (formative being focused more on identifying usability issues and ways to improve design, and summative focused more on metrics). Our most successful tool has been one we’ve been using for a long time, Magnitude Estimation Technique (MET). But it’s not necessarily about MET as a measure, rather how it is created. Caption: For one client, EchoUser did two rounds of testing.  Each test was a mix of performing representative tasks and gathering qualitative impressions. Each user participated in an in-person moderated 1-on-1 session for 1 hour, using a testing set-up where they held the phone. The primary goal was to identify usability issues and recommend design improvements. MET is based on a definition of the desired experience, which users will then use to rate items of interest (usually tasks in a usability test). In other words, a custom experience definition needs to be created. This can then be used to measure satisfaction in accomplishing tasks; “delight and excite”; or anything else from strategic goals, user demands, or elsewhere. For reference, our standard MET definition in usability testing is: “User experience is your perception of how easy to use, well designed and productive an interface is to complete tasks.” Articulating the User Experience We’ve helped construct experience definitions for several clients to better match their business goals. One example is a modification of the above that was needed for a company that makes medical-related products: “User experience is your perception of how easy to use, well-designed, productive and safe an interface is for conducting tasks. ‘Safe’ is how free an environment (including devices, software, facilities, people, etc.) is from danger, risk, and injury.” Another example is from a company that is pushing hard to incorporate “delight” into their enterprise business line: “User experience is your perception of a product’s ease of use and learning, satisfaction and delight in design, and ability to accomplish objectives.” I find the last one particularly compelling in that there is little that identifies the experience as being for a highly technical enterprise application. That definition could easily be applied to any number of consumer products. We have gone further than the above, including “sexy” and “cool” where decision-makers insisted they were part of the desired experience. We also applied it to completely different experiences where the “interface” was, for example, riding public transit, the “tasks” were train rides, and we followed the participants through the train-riding journey and rated various aspects accordingly: “A good public transportation experience is a cost-effective way of reliably, conveniently, and safely getting me to my intended destination on time.” To construct these definitions, we’ve employed both bottom-up and top-down approaches, depending on circumstances. For bottom-up, user inputs help dictate the terms that best fit the desired experience (usually by way of cluster and factor analysis). Top-down depends on strategic, visionary goals expressed by upper management that we then attempt to integrate into product development (e.g., “delight and excite”). We like a combination of both approaches to push the innovation envelope, but still be mindful of current user concerns. Hopefully the idea of crafting your own custom experience, and a way to measure it, can provide you with some ideas how you can adapt your user experience needs to whatever company you are in. Whether product-development or service-oriented, nearly every company is ultimately providing a user experience. The Bottom Line Creating great experiences may have been popularized by Steve Jobs and Apple, but I’ll be honest, it’s a good feeling to be moving from “good enough” to “delight and excite,” despite the challenge that entails. In fact, it’s because of that challenge that we will expand what we do as UX professionals to help deliver and assess those experiences. I’m excited to see how we, Oracle, and the rest of the industry will live up to that challenge.

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  • Toorcon14

    - by danx
    Toorcon 2012 Information Security Conference San Diego, CA, http://www.toorcon.org/ Dan Anderson, October 2012 It's almost Halloween, and we all know what that means—yes, of course, it's time for another Toorcon Conference! Toorcon is an annual conference for people interested in computer security. This includes the whole range of hackers, computer hobbyists, professionals, security consultants, press, law enforcement, prosecutors, FBI, etc. We're at Toorcon 14—see earlier blogs for some of the previous Toorcon's I've attended (back to 2003). This year's "con" was held at the Westin on Broadway in downtown San Diego, California. The following are not necessarily my views—I'm just the messenger—although I could have misquoted or misparaphrased the speakers. Also, I only reviewed some of the talks, below, which I attended and interested me. MalAndroid—the Crux of Android Infections, Aditya K. Sood Programming Weird Machines with ELF Metadata, Rebecca "bx" Shapiro Privacy at the Handset: New FCC Rules?, Valkyrie Hacking Measured Boot and UEFI, Dan Griffin You Can't Buy Security: Building the Open Source InfoSec Program, Boris Sverdlik What Journalists Want: The Investigative Reporters' Perspective on Hacking, Dave Maas & Jason Leopold Accessibility and Security, Anna Shubina Stop Patching, for Stronger PCI Compliance, Adam Brand McAfee Secure & Trustmarks — a Hacker's Best Friend, Jay James & Shane MacDougall MalAndroid—the Crux of Android Infections Aditya K. Sood, IOActive, Michigan State PhD candidate Aditya talked about Android smartphone malware. There's a lot of old Android software out there—over 50% Gingerbread (2.3.x)—and most have unpatched vulnerabilities. Of 9 Android vulnerabilities, 8 have known exploits (such as the old Gingerbread Global Object Table exploit). Android protection includes sandboxing, security scanner, app permissions, and screened Android app market. The Android permission checker has fine-grain resource control, policy enforcement. Android static analysis also includes a static analysis app checker (bouncer), and a vulnerablity checker. What security problems does Android have? User-centric security, which depends on the user to grant permission and make smart decisions. But users don't care or think about malware (the're not aware, not paranoid). All they want is functionality, extensibility, mobility Android had no "proper" encryption before Android 3.0 No built-in protection against social engineering and web tricks Alternative Android app markets are unsafe. Simply visiting some markets can infect Android Aditya classified Android Malware types as: Type A—Apps. These interact with the Android app framework. For example, a fake Netflix app. Or Android Gold Dream (game), which uploads user files stealthy manner to a remote location. Type K—Kernel. Exploits underlying Linux libraries or kernel Type H—Hybrid. These use multiple layers (app framework, libraries, kernel). These are most commonly used by Android botnets, which are popular with Chinese botnet authors What are the threats from Android malware? These incude leak info (contacts), banking fraud, corporate network attacks, malware advertising, malware "Hackivism" (the promotion of social causes. For example, promiting specific leaders of the Tunisian or Iranian revolutions. Android malware is frequently "masquerated". That is, repackaged inside a legit app with malware. To avoid detection, the hidden malware is not unwrapped until runtime. The malware payload can be hidden in, for example, PNG files. Less common are Android bootkits—there's not many around. What they do is hijack the Android init framework—alteering system programs and daemons, then deletes itself. For example, the DKF Bootkit (China). Android App Problems: no code signing! all self-signed native code execution permission sandbox — all or none alternate market places no robust Android malware detection at network level delayed patch process Programming Weird Machines with ELF Metadata Rebecca "bx" Shapiro, Dartmouth College, NH https://github.com/bx/elf-bf-tools @bxsays on twitter Definitions. "ELF" is an executable file format used in linking and loading executables (on UNIX/Linux-class machines). "Weird machine" uses undocumented computation sources (I think of them as unintended virtual machines). Some examples of "weird machines" are those that: return to weird location, does SQL injection, corrupts the heap. Bx then talked about using ELF metadata as (an uintended) "weird machine". Some ELF background: A compiler takes source code and generates a ELF object file (hello.o). A static linker makes an ELF executable from the object file. A runtime linker and loader takes ELF executable and loads and relocates it in memory. The ELF file has symbols to relocate functions and variables. ELF has two relocation tables—one at link time and another one at loading time: .rela.dyn (link time) and .dynsym (dynamic table). GOT: Global Offset Table of addresses for dynamically-linked functions. PLT: Procedure Linkage Tables—works with GOT. The memory layout of a process (not the ELF file) is, in order: program (+ heap), dynamic libraries, libc, ld.so, stack (which includes the dynamic table loaded into memory) For ELF, the "weird machine" is found and exploited in the loader. ELF can be crafted for executing viruses, by tricking runtime into executing interpreted "code" in the ELF symbol table. One can inject parasitic "code" without modifying the actual ELF code portions. Think of the ELF symbol table as an "assembly language" interpreter. It has these elements: instructions: Add, move, jump if not 0 (jnz) Think of symbol table entries as "registers" symbol table value is "contents" immediate values are constants direct values are addresses (e.g., 0xdeadbeef) move instruction: is a relocation table entry add instruction: relocation table "addend" entry jnz instruction: takes multiple relocation table entries The ELF weird machine exploits the loader by relocating relocation table entries. The loader will go on forever until told to stop. It stores state on stack at "end" and uses IFUNC table entries (containing function pointer address). The ELF weird machine, called "Brainfu*k" (BF) has: 8 instructions: pointer inc, dec, inc indirect, dec indirect, jump forward, jump backward, print. Three registers - 3 registers Bx showed example BF source code that implemented a Turing machine printing "hello, world". More interesting was the next demo, where bx modified ping. Ping runs suid as root, but quickly drops privilege. BF modified the loader to disable the library function call dropping privilege, so it remained as root. Then BF modified the ping -t argument to execute the -t filename as root. It's best to show what this modified ping does with an example: $ whoami bx $ ping localhost -t backdoor.sh # executes backdoor $ whoami root $ The modified code increased from 285948 bytes to 290209 bytes. A BF tool compiles "executable" by modifying the symbol table in an existing ELF executable. The tool modifies .dynsym and .rela.dyn table, but not code or data. Privacy at the Handset: New FCC Rules? "Valkyrie" (Christie Dudley, Santa Clara Law JD candidate) Valkyrie talked about mobile handset privacy. Some background: Senator Franken (also a comedian) became alarmed about CarrierIQ, where the carriers track their customers. Franken asked the FCC to find out what obligations carriers think they have to protect privacy. The carriers' response was that they are doing just fine with self-regulation—no worries! Carriers need to collect data, such as missed calls, to maintain network quality. But carriers also sell data for marketing. Verizon sells customer data and enables this with a narrow privacy policy (only 1 month to opt out, with difficulties). The data sold is not individually identifiable and is aggregated. But Verizon recommends, as an aggregation workaround to "recollate" data to other databases to identify customers indirectly. The FCC has regulated telephone privacy since 1934 and mobile network privacy since 2007. Also, the carriers say mobile phone privacy is a FTC responsibility (not FCC). FTC is trying to improve mobile app privacy, but FTC has no authority over carrier / customer relationships. As a side note, Apple iPhones are unique as carriers have extra control over iPhones they don't have with other smartphones. As a result iPhones may be more regulated. Who are the consumer advocates? Everyone knows EFF, but EPIC (Electrnic Privacy Info Center), although more obsecure, is more relevant. What to do? Carriers must be accountable. Opt-in and opt-out at any time. Carriers need incentive to grant users control for those who want it, by holding them liable and responsible for breeches on their clock. Location information should be added current CPNI privacy protection, and require "Pen/trap" judicial order to obtain (and would still be a lower standard than 4th Amendment). Politics are on a pro-privacy swing now, with many senators and the Whitehouse. There will probably be new regulation soon, and enforcement will be a problem, but consumers will still have some benefit. Hacking Measured Boot and UEFI Dan Griffin, JWSecure, Inc., Seattle, @JWSdan Dan talked about hacking measured UEFI boot. First some terms: UEFI is a boot technology that is replacing BIOS (has whitelisting and blacklisting). UEFI protects devices against rootkits. TPM - hardware security device to store hashs and hardware-protected keys "secure boot" can control at firmware level what boot images can boot "measured boot" OS feature that tracks hashes (from BIOS, boot loader, krnel, early drivers). "remote attestation" allows remote validation and control based on policy on a remote attestation server. Microsoft pushing TPM (Windows 8 required), but Google is not. Intel TianoCore is the only open source for UEFI. Dan has Measured Boot Tool at http://mbt.codeplex.com/ with a demo where you can also view TPM data. TPM support already on enterprise-class machines. UEFI Weaknesses. UEFI toolkits are evolving rapidly, but UEFI has weaknesses: assume user is an ally trust TPM implicitly, and attached to computer hibernate file is unprotected (disk encryption protects against this) protection migrating from hardware to firmware delays in patching and whitelist updates will UEFI really be adopted by the mainstream (smartphone hardware support, bank support, apathetic consumer support) You Can't Buy Security: Building the Open Source InfoSec Program Boris Sverdlik, ISDPodcast.com co-host Boris talked about problems typical with current security audits. "IT Security" is an oxymoron—IT exists to enable buiness, uptime, utilization, reporting, but don't care about security—IT has conflict of interest. There's no Magic Bullet ("blinky box"), no one-size-fits-all solution (e.g., Intrusion Detection Systems (IDSs)). Regulations don't make you secure. The cloud is not secure (because of shared data and admin access). Defense and pen testing is not sexy. Auditors are not solution (security not a checklist)—what's needed is experience and adaptability—need soft skills. Step 1: First thing is to Google and learn the company end-to-end before you start. Get to know the management team (not IT team), meet as many people as you can. Don't use arbitrary values such as CISSP scores. Quantitive risk assessment is a myth (e.g. AV*EF-SLE). Learn different Business Units, legal/regulatory obligations, learn the business and where the money is made, verify company is protected from script kiddies (easy), learn sensitive information (IP, internal use only), and start with low-hanging fruit (customer service reps and social engineering). Step 2: Policies. Keep policies short and relevant. Generic SANS "security" boilerplate policies don't make sense and are not followed. Focus on acceptable use, data usage, communications, physical security. Step 3: Implementation: keep it simple stupid. Open source, although useful, is not free (implementation cost). Access controls with authentication & authorization for local and remote access. MS Windows has it, otherwise use OpenLDAP, OpenIAM, etc. Application security Everyone tries to reinvent the wheel—use existing static analysis tools. Review high-risk apps and major revisions. Don't run different risk level apps on same system. Assume host/client compromised and use app-level security control. Network security VLAN != segregated because there's too many workarounds. Use explicit firwall rules, active and passive network monitoring (snort is free), disallow end user access to production environment, have a proxy instead of direct Internet access. Also, SSL certificates are not good two-factor auth and SSL does not mean "safe." Operational Controls Have change, patch, asset, & vulnerability management (OSSI is free). For change management, always review code before pushing to production For logging, have centralized security logging for business-critical systems, separate security logging from administrative/IT logging, and lock down log (as it has everything). Monitor with OSSIM (open source). Use intrusion detection, but not just to fulfill a checkbox: build rules from a whitelist perspective (snort). OSSEC has 95% of what you need. Vulnerability management is a QA function when done right: OpenVas and Seccubus are free. Security awareness The reality is users will always click everything. Build real awareness, not compliance driven checkbox, and have it integrated into the culture. Pen test by crowd sourcing—test with logging COSSP http://www.cossp.org/ - Comprehensive Open Source Security Project What Journalists Want: The Investigative Reporters' Perspective on Hacking Dave Maas, San Diego CityBeat Jason Leopold, Truthout.org The difference between hackers and investigative journalists: For hackers, the motivation varies, but method is same, technological specialties. For investigative journalists, it's about one thing—The Story, and they need broad info-gathering skills. J-School in 60 Seconds: Generic formula: Person or issue of pubic interest, new info, or angle. Generic criteria: proximity, prominence, timeliness, human interest, oddity, or consequence. Media awareness of hackers and trends: journalists becoming extremely aware of hackers with congressional debates (privacy, data breaches), demand for data-mining Journalists, use of coding and web development for Journalists, and Journalists busted for hacking (Murdock). Info gathering by investigative journalists include Public records laws. Federal Freedom of Information Act (FOIA) is good, but slow. California Public Records Act is a lot stronger. FOIA takes forever because of foot-dragging—it helps to be specific. Often need to sue (especially FBI). CPRA is faster, and requests can be vague. Dumps and leaks (a la Wikileaks) Journalists want: leads, protecting ourselves, our sources, and adapting tools for news gathering (Google hacking). Anonomity is important to whistleblowers. They want no digital footprint left behind (e.g., email, web log). They don't trust encryption, want to feel safe and secure. Whistleblower laws are very weak—there's no upside for whistleblowers—they have to be very passionate to do it. Accessibility and Security or: How I Learned to Stop Worrying and Love the Halting Problem Anna Shubina, Dartmouth College Anna talked about how accessibility and security are related. Accessibility of digital content (not real world accessibility). mostly refers to blind users and screenreaders, for our purpose. Accessibility is about parsing documents, as are many security issues. "Rich" executable content causes accessibility to fail, and often causes security to fail. For example MS Word has executable format—it's not a document exchange format—more dangerous than PDF or HTML. Accessibility is often the first and maybe only sanity check with parsing. They have no choice because someone may want to read what you write. Google, for example, is very particular about web browser you use and are bad at supporting other browsers. Uses JavaScript instead of links, often requiring mouseover to display content. PDF is a security nightmare. Executible format, embedded flash, JavaScript, etc. 15 million lines of code. Google Chrome doesn't handle PDF correctly, causing several security bugs. PDF has an accessibility checker and PDF tagging, to help with accessibility. But no PDF checker checks for incorrect tags, untagged content, or validates lists or tables. None check executable content at all. The "Halting Problem" is: can one decide whether a program will ever stop? The answer, in general, is no (Rice's theorem). The same holds true for accessibility checkers. Language-theoretic Security says complicated data formats are hard to parse and cannot be solved due to the Halting Problem. W3C Web Accessibility Guidelines: "Perceivable, Operable, Understandable, Robust" Not much help though, except for "Robust", but here's some gems: * all information should be parsable (paraphrasing) * if not parsable, cannot be converted to alternate formats * maximize compatibility in new document formats Executible webpages are bad for security and accessibility. They say it's for a better web experience. But is it necessary to stuff web pages with JavaScript for a better experience? A good example is The Drudge Report—it has hand-written HTML with no JavaScript, yet drives a lot of web traffic due to good content. A bad example is Google News—hidden scrollbars, guessing user input. Solutions: Accessibility and security problems come from same source Expose "better user experience" myth Keep your corner of Internet parsable Remember "Halting Problem"—recognize false solutions (checking and verifying tools) Stop Patching, for Stronger PCI Compliance Adam Brand, protiviti @adamrbrand, http://www.picfun.com/ Adam talked about PCI compliance for retail sales. Take an example: for PCI compliance, 50% of Brian's time (a IT guy), 960 hours/year was spent patching POSs in 850 restaurants. Often applying some patches make no sense (like fixing a browser vulnerability on a server). "Scanner worship" is overuse of vulnerability scanners—it gives a warm and fuzzy and it's simple (red or green results—fix reds). Scanners give a false sense of security. In reality, breeches from missing patches are uncommon—more common problems are: default passwords, cleartext authentication, misconfiguration (firewall ports open). Patching Myths: Myth 1: install within 30 days of patch release (but PCI §6.1 allows a "risk-based approach" instead). Myth 2: vendor decides what's critical (also PCI §6.1). But §6.2 requires user ranking of vulnerabilities instead. Myth 3: scan and rescan until it passes. But PCI §11.2.1b says this applies only to high-risk vulnerabilities. Adam says good recommendations come from NIST 800-40. Instead use sane patching and focus on what's really important. From NIST 800-40: Proactive: Use a proactive vulnerability management process: use change control, configuration management, monitor file integrity. Monitor: start with NVD and other vulnerability alerts, not scanner results. Evaluate: public-facing system? workstation? internal server? (risk rank) Decide:on action and timeline Test: pre-test patches (stability, functionality, rollback) for change control Install: notify, change control, tickets McAfee Secure & Trustmarks — a Hacker's Best Friend Jay James, Shane MacDougall, Tactical Intelligence Inc., Canada "McAfee Secure Trustmark" is a website seal marketed by McAfee. A website gets this badge if they pass their remote scanning. The problem is a removal of trustmarks act as flags that you're vulnerable. Easy to view status change by viewing McAfee list on website or on Google. "Secure TrustGuard" is similar to McAfee. Jay and Shane wrote Perl scripts to gather sites from McAfee and search engines. If their certification image changes to a 1x1 pixel image, then they are longer certified. Their scripts take deltas of scans to see what changed daily. The bottom line is change in TrustGuard status is a flag for hackers to attack your site. Entire idea of seals is silly—you're raising a flag saying if you're vulnerable.

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  • Latest SolidQ Journal Plus Giveaways

    - by Andrew Kelly
      You can find the latest edition of the SolidQ Journal here that is always good reading but if you register over the next 3 weeks you may be eligible for a prize including:  One $500 Amazon gift card and 5 $150 gift cards; books from Itzik Ben-Gan, Greg Low, and Erik Veerman/Jay Hackney/Dejan Sarka; and chats with MarkTab and Kevin Boles.   The deadline for the giveaway is January 7th and you can register for it HERE .  So be a good little boy or girl and maybe Santa will bring...(read more)

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  • If you can only read one book this year: Professional C# 4 and .NET 4 from wrox is the one.

    I just read the Professional C# 4 and .NET 4 from wrox, wrote by Christian Nagel, Bill Evjen, Jay Glynn, Karli Watson and Morgan Skinner. This is a complete book in whats in .NET 4 as well as a great book for anybody jumping in .NET. They did a great job including all the important parts of .NET as well as the new version 4. As I was reading, my first impression was how far .NET has gone since version 1.0, the different platforms including WPF, Silverlight, ASP.NET ADO.NET, LINQ and PLINQ now...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • building kernel headers (v3.4) breaks wifi (in Ubuntu 12.04.1 LTS)

    - by iphonedev7
    I have dual-booted by Samsung Series 5 Chromebook into Ubuntu using Jay Lee's script/instructions, and then installed the ~500 updates that appear thereafter. Now, I am trying to build my kernel headers in an attempt to enable virtualization so that I can run VirtualBox (I have a VM image on a flashdrive). I followed the instructions here: https://groups.google.com/forum/?fromgroups=#!topic/chromebook-central/PPQFpC7mYzk mainly doing as olofj suggests in his answer, while also making sure to abide by additions/edits made by panZ and algp. However, now that I have done so, my wifi has stopped working, and when I click on the network icon in the top bar, in place of wifi networks there is a grayed-out message that says "no network devices available". I have an Atheros AR9300 Ethernet card (I think thats what you call it). Any help is much needed and appreciated. Any further details necessary to answer the question will be provided as necessary. Thanks!

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  • Post data to MVC3 controller without pagerefresh

    - by Smooth
    I have this script that basically has 4 select boxes, what I want is that for the 2 top select boxes, he submits the optionvalue that is selected to an action (which can be found at "ProductKoppeling/ProductKoppelingPartial"), I want to let him submit this data when I click on an option but without page refresh. I tried JSON and I tried Ajax, but I didn't get it working.. How should i do this? <script language="javascript" type="text/javascript"> function delete_1() { var answer = confirm("U staat op het punt dit product te verwijderen, wilt u doorgaan?") if (answer) { document.getElementById('Actie_1').value = '5'; document.getElementById('hpg_submit').submit(); } } function delete_2() { var answer = confirm("U staat op het punt dit product te verwijderen, wilt u doorgaan?") if (answer) { document.getElementById('Actie_2').value = '6'; document.getElementById('pg_submit').submit(); } } function delete_3() { var answer = confirm("U staat op het punt dit product te verwijderen, wilt u doorgaan?") if (answer) { document.getElementById('Actie_3').value = '6'; document.getElementById('p_submit').submit(); } } </script> <div style="width: 500px; float: left;"> @using (Html.BeginForm("ProductKoppelingPartial", "ProductKoppeling", FormMethod.Post, new { id = "onload_submit" })) { @Html.DropDownList("Klant.Id", (ViewBag.Klant as SelectList), new { onchange = "document.getElementById('onload_submit').submit()" }) } <div style="clear: both"></div> <div style="float: left;"> <b>Hoofdgroepen</b><br /> @using (Html.BeginForm("ProductKoppelingPartial", "ProductKoppeling", FormMethod.Post, new { id = "hpg_submit" })) { if (ViewBag.SelectedKlant != null) { <input type="hidden" name="Klant.Id" value="@ViewBag.SelectedKlant.Id" /> } <select style="width: 200px;" size="6" id="HoofdProductGroep" name="HoofdProductGroep.Id" onchange="document.getElementById('hpg_submit').submit();"> @foreach (var hpg in ViewBag.HoofdProductGroep) { if (ViewBag.SelectedHPG != null) { if (hpg.Id == ViewBag.SelectedHPG.Id) { <option value="@hpg.Id" selected="selected">@hpg.Naam</option> } else { <option value="@hpg.Id">@hpg.Naam</option> } } else { <option value="@hpg.Id">@hpg.Naam</option> } } </select> <input type="hidden" name="Actie" id="Actie_1" value="0" /> <br /> <img src="../../Content/toevoegen.png" style="cursor: pointer; width: 30px;" onclick="document.getElementById('Actie_1').value='1';document.getElementById('hpg_submit').submit();" /> <img src="../../Content/bewerken.png" style="cursor: pointer; float: none; width: 30px;" onclick="document.getElementById('Actie_1').value='2';document.getElementById('hpg_submit').submit();" /> <img src="../../Content/verwijderen.png" style="cursor: pointer; float: none; width: 30px;" onclick="delete_1()" /> } </div> <div style="float: right;"> <b>Groepen</b><br /> @using (Html.BeginForm("ProductKoppelingPartial", "ProductKoppeling", FormMethod.Post, new { id = "pg_submit" })) { if (ViewBag.SelectedHPG != null) { <input type="hidden" name="HoofdProductGroep.Id" value="@ViewBag.SelectedHPG.Id" /> } if (ViewBag.SelectedKlant != null) { <input type="hidden" name="Klant.Id" value="@ViewBag.SelectedKlant.Id" /> } <select size="6" style="width: 200px;" id="ProductGroep_Id" name="ProductGroep.Id" onchange="document.getElementById('pg_submit').submit();"> @foreach (var pg in ViewBag.ProductGroep) { if (ViewBag.SelectedPG != null) { if (pg.Id == ViewBag.SelectedPG.Id) { <option value="@pg.Id" selected="selected">@pg.Naam</option> } else { <option value="@pg.Id">@pg.Naam</option> } } else { <option value="@pg.Id">@pg.Naam</option> } } </select> <input type="hidden" name="Actie" id="Actie_2" value="0" /> <br /> <img src="../../Content/toevoegen.png" style="cursor: pointer; width: 30px;" onclick="document.getElementById('Actie_2').value='3';document.getElementById('pg_submit').submit();" /> <img src="../../Content/bewerken.png" style="cursor: pointer; float: none; width: 30px;" onclick="document.getElementById('Actie_2').value='4';document.getElementById('pg_submit').submit();" /> <img src="../../Content/verwijderen.png" style="cursor: pointer; float: none; width: 30px;" onclick="delete_2()" /> } </div> <div style="clear: both; height: 25px;"></div> @using (Html.BeginForm("Save", "ProductKoppeling", FormMethod.Post, new { id = "p_submit" })) { <div style="float: left"> <b>Producten</b><br /> <select size="18" style="width: 200px;" name="Product.Id"> @foreach (var p in ViewBag.Product) { <option value="@p.Id">@p.Naam</option> } </select> @if (ViewBag.SelectedPG != null) { if (ViewBag.SelectedPG.Id != null) { <input type="hidden" name="ProductGroep.Id" value="@ViewBag.SelectedPG.Id" /> } } <input type="hidden" name="Actie" id="Actie_3" value="0" /> <br /> <img src="../../Content/toevoegen.png" style="cursor: pointer; width: 30px;" onclick="document.getElementById('Actie_3').value='1';document.getElementById('p_submit').submit();" /> <img src="../../Content/bewerken.png" style="cursor: pointer; float: none; width: 30px;" onclick="document.getElementById('Actie_3').value='2';document.getElementById('p_submit').submit();" /> <img src="../../Content/verwijderen.png" style="cursor: pointer; float: none; width: 30px;" onclick="delete_3()" /> <br /> </div> <div style="float: left; width: 100px;"> <center> <br /><br /><br /><br /> <a style="cursor: pointer; float: none; color: blue; font-size: 30px;" onclick="document.getElementById('p_submit').submit();">»</a> <br /><br /><br /><br /><br /><br /><br /><br /><br /> <a style="cursor: pointer; float: none; color: blue; font-size: 30px;" onclick="document.getElementById('pgp_submit').submit();">«</a> </center> </div> } <div style="float: right;"> <b>Producten in groepen</b><br /> @using (Html.BeginForm("Delete", "ProductKoppeling", FormMethod.Post, new { id = "pgp_submit" })) { <select size="18" style="width: 200px;" name="ProductGroepProduct.Id"> @foreach (var pgp in ViewBag.ProductGroepProduct) { if (pgp != null) { if (pgp.Product != null) { <option value="@pgp.Id">@pgp.Product.Naam</option> } } } </select> } </div>

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  • Silent install of Office 2010 w/Visio and Project

    - by Dan
    Is there a way to silent install Office 2010 Pro Plus with Visio 2010 Premium and Project 2010 Pro all at the same time? I've configured the msp's for each individual product and when I have the install directories all in the same folder, running setup.exe brings up a dialog asking me to choose which product to install. I want it to automatically install all three products as soon as setup.exe is launched. Any ideas?

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  • 301 Redirect and query strings

    - by icelizard
    I am looking to create a 301 redirect based purely on a query string see b OLD URL: olddomain.com/?pc=/product/9999 New URL: newurl.php?var=yup My normal way of doing this would be redirect 301 pc=/product/9999 newurl.php?var=yup But this time I am trying to match a URL that that only contains the domain and a query string... What is the best way of doing this? Thanks

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  • I want to buy Acer AspireRevo to use as an HTPC

    - by Adnan
    Is this a good config to use? http://www.amazon.com/gp/product/B002O3W44Q/ref=s9_simz_gw_s0_p147_t1?pf_rd_m=ATVPDKIKX0DER&pf_rd_s=center-2&pf_rd_r=1FN9CDZKMJF31SBT8QVX&pf_rd_t=101&pf_rd_p=470938631&pf_rd_i=507846 I plan to install Boxee beta on it and use it for Netflix, movies, photos and music, as well as some light internet browsing. For those who are familiar with this product, does HD work well on it?

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  • Exchange 2007 to 2010 public folder replication error 1129

    - by Keith
    I currently upgrading from an Exchange server 2007 to 2010. I have moved all mailboxes and OAB. I am having issues replicating the public folders. This is the error I'm getting in the event log on the 2007 box: Error 1129 occurred while processing a replication event. Folder: (6-11ED8367F0C) IPM_SUBTREE\Marketing\Marketing I have looked online and everything about these errors seems to relate from an old 2003 server. Well, we never had a 2003 server. I'm really not sure what to do at this point. Any help?

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  • Does ArchLinux running on PogoPlug boxes support Tenda W311MI Wireless N Pico Adapter?

    - by MauricioOtta
    I've did my homework and since cabling is an issue, I'm planning on going wireless. Can anyone confirm these http://www.newegg.com/Product/Product.aspx?Item=N82E16833555011 work on Linux? I've found this page http://www.wikidevi.com/wiki/Tenda_W311MI and found that Ralink rt27xx/rt28xx/rt30xx (USB) support in the kernel supports RT2770, RT2870 & RT3070, RT3071 & RT3072. So I'm buying this and reporting back after I receive them

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  • Where can I buy a good rackmount workstation?

    - by yan bellavance
    We have a product which consists of a GUI program and all the hardware goes in a rack. Our department bought a rackmount server for the first unit, but I dont think this is adequate for applications that use graphics (correct me if I'm wrong - we bought a Dell R710). Could you tell me of a good rackmount workstation we could buy for our product? Also, would it be risky for us to build our own rackmount?

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  • Sending email from an alternative domain to protect my "core" domain from spam filters

    - by Jack7890
    I run a website (seatgeek.com) that sends a lot of transactional email to users--account updates, alerts, etc. It's important to us that our domain remains clean in the eyes of spam filters. We'd like to roll out an email marketing campaign. It's nothing particularly spammy, but this would be the first time we ever emailed to people who hadn't expressly asked to receive email from us. It's to market a new product we built to a specific niche of professionals. In order to protect our domain in the eyes of spam filters, we're considering sending the marketing email from an alternative domain. The alternative domain is an alternative landing page we sometimes use for this new product. Is there any way this could backfire on us? Does it seem like a particularly poor idea?

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  • Good Wireless Range Extender

    - by Joseph Sturtevant
    Can anyone recommend a good wireless (802.11g) range extender? I would like to find something that will provide reliable wireless to areas of the building that aren't covered or get poor reception. I would also like a product that won't require big changes to my current wireless setup (multiple APs with a wireless controller are out). Latency and bandwidth aren't terribly important. Does anyone have experience with a product like this?

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  • VMware or Xen support for AIX on pSeries architecture

    - by A.Rashad
    I tried to find an explicit confirmation on VMware website if there is any chance we could virtualize AIX running on pSeriese architecture (P5, P6 and P7), but in vain. so far we have only one product available which is PowerVM (IBM Product) but we are trying to find alternative solutions to evaluate pros and cons before taking any action. Even Xen mentions the support for Power PC but for Linux not AIX. I hope someone could give an insight on this matter.

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  • What are the best browser based administration tools for Linux?

    - by Kevin Kuphal
    Looking for recommendations the best comprehensive browser based administration tool for administering a Linux machine. Ideally this would be distribution agnostic. This could also be an "appliance" type product that would administer multiple machines on network. This is marked community wiki. Give your answer preferably one product per answer and vote up packages that you recommend also.

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  • Windows keyboard macro playback software?

    - by WilliamKF
    Many years ago, I had a product called Quickeys for the Macintosh that allowed me to record keyboard and mouse events and create a macro that could be assigned to a keyboard accelerator. This was a really useful tool, but I haven't seen anything like it ever on Microsoft Windows OS platform. Does such a product exist?

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  • What anti-virus & firewall (with IDS) should I use for a windows server machine?

    - by Eran Betzalel
    I want one product to cover for Anti-virus & Firewall purposes. The product should also be lightweight and of course designed for windows server. Any suggestions? Note: I don't need an enterprise solution for the clients - only for the server. BTW, I currently using Symantec SEP, but it's too heavy (during weekly scans) for the server to handle and is not designed for server purposes.

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  • grouping two sites under domain and sub domain

    - by Dave
    I have 2 websites a main website hosted at fasthosts and an e-commerce website hosted at Vidahost. I want to combine both websites under the same domain set. Main site would be www.mydomain.com Store site would be shop.mydomain.com I want to keep the directory path showing on the shop subdomain so what was previously www.mystore.com/product/hat would become shop.mydomain.com/product/hat How can I accomplish this, have already created the subdomain on fasthosts and setup web forwarding to the store but the directory paths do not show.

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