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  • A weekend with the Samsung Galaxy Tab

    - by Richard Mitchell
    This weekend I took one of the Samsung Galaxy Tabs we have lying around the office here home to see how I got on with it as I've been thinking of buying one. Initial impressions The look and feel of the Tab is quite nice. It's a lot smaller than an iPad but that is no bad thing as I imagine they are targeted at different markets. The Tab fits into my inside coat pocket nicely and doesn't feel like it's weighing me down too much. Connecting up the Tab to the network at work was fine, typing in...(read more)

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  • Exploring your database schema with SQL

    In the second part of Phil's series of articles on finding stuff (such as objects, scripts, entities, metadata) in SQL Server, he offers some scripts that should be handy for the developer faced with tracking down problem areas and potential weaknesses in a database.

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  • Source-control 'wet-work'?

    - by Phil Factor
    When a design or creative work is flawed beyond remedy, it is often best to destroy it and start again. The other day, I lost the code to a long and intricate SQL batch I was working on. I’d thought it was impossible, but it happened. With all the technology around that is designed to prevent this occurring, this sort of accident has become a rare event.  If it weren’t for a deranged laptop, and my distraction, the code wouldn’t have been lost this time.  As always, I sighed, had a soothing cup of tea, and typed it all in again.  The new code I hastily tapped in  was much better: I’d held in my head the essence of how the code should work rather than the details: I now knew for certain  the start point, the end, and how it should be achieved. Instantly the detritus of half-baked thoughts fell away and I was able to write logical code that performed better.  Because I could work so quickly, I was able to hold the details of all the columns and variables in my head, and the dynamics of the flow of data. It was, in fact, easier and quicker to start from scratch rather than tidy up and refactor the existing code with its inevitable fumbling and half-baked ideas. What a shame that technology is now so good that developers rarely experience the cleansing shock of losing one’s code and having to rewrite it from scratch.  If you’ve never accidentally lost  your code, then it is worth doing it deliberately once for the experience. Creative people have, until Technology mistakenly prevented it, torn up their drafts or sketches, threw them in the bin, and started again from scratch.  Leonardo’s obsessive reworking of the Mona Lisa was renowned because it was so unusual:  Most artists have been utterly ruthless in destroying work that didn’t quite make it. Authors are particularly keen on writing afresh, and the results are generally positive. Lawrence of Arabia actually lost the entire 250,000 word manuscript of ‘The Seven Pillars of Wisdom’ by accidentally leaving it on a train at Reading station, before rewriting a much better version.  Now, any writer or artist is seduced by technology into altering or refining their work rather than casting it dramatically in the bin or setting a light to it on a bonfire, and rewriting it from the blank page.  It is easy to pick away at a flawed work, but the real creative process is far more brutal. Once, many years ago whilst running a software house that supplied commercial software to local businesses, I’d been supervising an accounting system for a farming cooperative. No packaged system met their needs, and it was all hand-cut code.  For us, it represented a breakthrough as it was for a government organisation, and success would guarantee more contracts. As you’ve probably guessed, the code got mangled in a disk crash just a week before the deadline for delivery, and the many backups all proved to be entirely corrupted by a faulty tape drive.  There were some fragments left on individual machines, but they were all of different versions.  The developers were in despair.  Strangely, I managed to re-write the bulk of a three-month project in a manic and caffeine-soaked weekend.  Sure, that elegant universally-applicable input-form routine was‘nt quite so elegant, but it didn’t really need to be as we knew what forms it needed to support.  Yes, the code lacked architectural elegance and reusability. By dawn on Monday, the application passed its integration tests. The developers rose to the occasion after I’d collapsed, and tidied up what I’d done, though they were reproachful that some of the style and elegance had gone out of the application. By the delivery date, we were able to install it. It was a smaller, faster application than the beta they’d seen and the user-interface had a new, rather Spartan, appearance that we swore was done to conform to the latest in user-interface guidelines. (we switched to Helvetica font to look more ‘Bauhaus’ ). The client was so delighted that he forgave the new bugs that had crept in. I still have the disk that crashed, up in the attic. In IT, we have had mixed experiences from complete re-writes. Lotus 123 never really recovered from a complete rewrite from assembler into C, Borland made the mistake with Arago and Quattro Pro  and Netscape’s complete rewrite of their Navigator 4 browser was a white-knuckle ride. In all cases, the decision to rewrite was a result of extreme circumstances where no other course of action seemed possible.   The rewrite didn’t come out of the blue. I prefer to remember the rewrite of Minix by young Linus Torvalds, or the rewrite of Bitkeeper by a slightly older Linus.  The rewrite of CP/M didn’t do too badly either, did it? Come to think of it, the guy who decided to rewrite the windowing system of the Xerox Star never regretted the decision. I’ll agree that one should often resist calls for a rewrite. One of the worst habits of the more inexperienced programmer is to denigrate whatever code he or she inherits, and then call loudly for a complete rewrite. They are buoyed up by the mistaken belief that they can do better. This, however, is a different psychological phenomenon, more related to the idea of some motorcyclists that they are operating on infinite lives, or the occasional squaddies that if they charge the machine-guns determinedly enough all will be well. Grim experience brings out the humility in any experienced programmer.  I’m referring to quite different circumstances here. Where a team knows the requirements perfectly, are of one mind on methodology and coding standards, and they already have a solution, then what is wrong with considering  a complete rewrite? Rewrites are so painful in the early stages, until that point where one realises the payoff, that even I quail at the thought. One needs a natural disaster to push one over the edge. The trouble is that source-control systems, and disaster recovery systems, are just too good nowadays.   If I were to lose this draft of this very blog post, I know I’d rewrite it much better. However, if you read this, you’ll know I didn’t have the nerve to delete it and start again.  There was a time that one prayed that unreliable hardware would deliver you from an unmaintainable mess of a codebase, but now technology has made us almost entirely immune to such a merciful act of God. An old friend of mine with long experience in the software industry has long had the idea of the ‘source-control wet-work’,  where one hires a malicious hacker in some wild eastern country to hack into one’s own  source control system to destroy all trace of the source to an application. Alas, backup systems are just too good to make this any more than a pipedream. Somehow, it would be difficult to promote the idea. As an alternative, could one construct a source control system that, on doing all the code-quality metrics, would systematically destroy all trace of source code that failed the quality test? Alas, I can’t see many managers buying into the idea. In reading the full story of the near-loss of Toy Story 2, it set me thinking. It turned out that the lucky restoration of the code wasn’t the happy ending one first imagined it to be, because they eventually came to the conclusion that the plot was fundamentally flawed and it all had to be rewritten anyway.  Was this an early  case of the ‘source-control wet-job’?’ It is very hard nowadays to do a rapid U-turn in a development project because we are far too prone to cling to our existing source-code.

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  • Just interviewed, turned down, now got an email asking to chat with recruiter. No response. What should I do? [closed]

    - by Lambert
    I was turned down after two interviews by a prominent company for an internship, and only a couple days later, I was asked when I had 10-15 minutes to chat today. Of course, I loved to, so I emailed within just 10 minutes of their email and let them know what times I was available at, and asked them when the best time should be, and if I should go somewhere or expect a phone call. No reply has come from them since yesterday afternoon, the recruiter wanted to talk to me today. I don't want to lose this opportunity, but I have no way to contact the recruiter other than by email, and the recruiter hasn't responded to my emails from yesterday, even though we were supposed to talk today. What's the best thing I can do (preferably within the next few hours!) to get the job? Is that even probably why she emailed me, or was a different reason likely? Any ideas?

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  • Max Trinidad Sells PowerShell on the Puerto Rican Seashore

    - by SQLBeat
      In this episode, Max Trinidad, Powershell MVP lets me bait him into predicting the future of computing and helps me understand a thing or two about cultural misconceptions around locked men’s restrooms at busy cantinas. We are in beautiful Puerto Rico for this podcast and in honor of that, I try my hand at Espanol. I know as much Spanish as I do BizTalk Server and it shows, embarrassingly so.  Max is always happy but I make him cry on this one and I feel really horrible about it. I promise. It is my function. CLICK BELOW TO LISTEN >>>>>>>CLICK HERE TO LISTEN >>>>>>>>>> CLICK ABOVE TO SHARPEN YOUR CLAYMORE

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  • WPF: How to get the bounds of a control in an automatic layout container, in the container coordinate space

    - by Bart Read
    Googling this the other day, I started to get the impression that this might be annoyingly tricky. You might wonder why this is necessary at all, given that WPF implements layout for you in most cases (except for containers such as Canvas), but trust me, if you're developing custom elements, at some point you're probably going to need it. If you're adding controls to a Canvas you can always use the attached Left, Right, etc., properties to get the bounds. Fortunately it's really no more difficult...(read more)

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  • Implementing Cluster Continuous Replication, Part 3

    Cluster continuous replication (CCR) uses log shipping and failover to provide a more resilient email system with faster recovery. Once it is installed, a clustered server requires different management routines. These are done either with a GUI tool, The Failover Cluster Management Console, or the Exchange Management Shell. You can use Powershell as well for some tasks. Confused? Not for long, since Brien Posey is once more here to help.

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  • Web.NET event coming in October

    - by Chris Massey
    If you’re a web developer in Europe (or would like an excuse to travel to Europe), you should definitely take a look at the Web.NET event coming in October. It’s being organized by two Italian web maestros (Simone Chiaretta and Ugo Lattanzi) and the session list looks fantastic. The event site pretty much speaks for itself, but here’s a quick version: It’s a free one-day event on October 20th, with a huge variety of great sessions by great speakers, all 100% focused on web development. There’s a pizza-fuelled hackathon in the evening; thrills, spills and hot new skills. It’s a great chance to network with the local (in relative terms) web development community. It’s free (although all donations are very greatly appreciated). It’s in Milan, darling. Here’s what you need to do: Go and register on www.webnetconf.eu, and vote on which sessions you think look the most interesting. I know this will be a difficult process – it’s *very* hard to choose – but persevere! Grab your place when the free tickets become available early next month (places are limited). Come to Milan in October, learn some new skills, meet some great people, and maybe build something awesome if you feel like staying up late. I’ll be there, and hopefully I’ll see you on the day.

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  • Antenna Aligner Part 7: Connecting the dots

    - by Chris George
    The app is basically ready, so I eagerly started to sort out creating the application entry in iTunes Connect. It's mostly intuitive actually, although I did have to create yet another icon for iTunes sized 512x512 pixels, damn lucky I did the original graphics as vector! It took me longer to write the application description than anything else, I'm so not a tech author! I didn't like the way you have to 'make up' an SKU (Stock Keeping Unit) number. I have to do some googling to find out that it really doesn't matter what it is! It should be more obvious what to do from the actual website itself. That aside, the rest of it was actually fairly straightforward. As well as the details of the application, iPhone and iPad screenshots were also required. This posed somewhat of a problem. The iPhone ones were easy (as I have one!), but I do not (yet) own an iPad . So I thought I'd leave the iPad screenshots out for now. Once the application details were sorted, I moved onto the rights and pricing. At the start of the project I had made the decision that I wouldn't charge any more than the lowest amount £0.59. I believe there is a market for this, but as my first foray into app development I didn't want to take the mick. I did realise, however, that I had built my app with a developer certificate and provisioning profile. This was fairly quickly corrected, and again Nomad made this very easy to switch over to the distribution certificate and provisioning profile. With a sense of excitement I cracked open iTunes connect and clicked the upload button ... ...slight snag... . when the Nomad project was started, Apple allowed uploads of these binaries via iTunes Connect. But this is no longer possible, the only upload path is via the Application Loader available from the Apple Developer program. This itself has one limitation, it only runs on a mac! D'OH!!!  Actually my language was somewhat more colourful when this fact came to light. After picking my laptop up off the floor and putting it back together... ok only joking, but I did nearly throw it out of frustration!... I started to consider the options; I briefly entertained the idea of buying a cheap mac from ebay... no, that defeats the whole object of what I'm doing, plus my wife wouldn't be impressed there are some guys out there in the interweb who will upload your app for a small fee...but I don't really like the idea of giving some faceless email address my apple developer login details, as well as my app binary! find some willing friend with a mac who would kindly let me use it... obviously this is the only sensible option. In the meantime, I informed the Nomad team about this slight 'issue' and they are currently investigating possible solutions...

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  • .NET Security Part 4

    - by Simon Cooper
    Finally, in this series, I am going to cover some of the security issues that can trip you up when using sandboxed appdomains. DISCLAIMER: I am not a security expert, and this is by no means an exhaustive list. If you actually are writing security-critical code, then get a proper security audit of your code by a professional. The examples below are just illustrations of the sort of things that can go wrong. 1. AppDomainSetup.ApplicationBase The most obvious one is the issue covered in the MSDN documentation on creating a sandbox, in step 3 – the sandboxed appdomain has the same ApplicationBase as the controlling appdomain. So let’s explore what happens when they are the same, and an exception is thrown. In the sandboxed assembly, Sandboxed.dll (IPlugin is an interface in a partially-trusted assembly, with a single MethodToDoThings on it): public class UntrustedPlugin : MarshalByRefObject, IPlugin { // implements IPlugin.MethodToDoThings() public void MethodToDoThings() { throw new EvilException(); } } [Serializable] internal class EvilException : Exception { public override string ToString() { // show we have read access to C:\Windows // read the first 5 directories Console.WriteLine("Pwned! Mwuahahah!"); foreach (var d in Directory.EnumerateDirectories(@"C:\Windows").Take(5)) { Console.WriteLine(d.FullName); } return base.ToString(); } } And in the controlling assembly: // what can possibly go wrong? AppDomainSetup appDomainSetup = new AppDomainSetup { ApplicationBase = AppDomain.CurrentDomain.SetupInformation.ApplicationBase } // only grant permissions to execute // and to read the application base, nothing else PermissionSet restrictedPerms = new PermissionSet(PermissionState.None); restrictedPerms.AddPermission( new SecurityPermission(SecurityPermissionFlag.Execution)); restrictedPerms.AddPermission( new FileIOPermission(FileIOPermissionAccess.Read, appDomainSetup.ApplicationBase); restrictedPerms.AddPermission( new FileIOPermission(FileIOPermissionAccess.pathDiscovery, appDomainSetup.ApplicationBase); // create the sandbox AppDomain sandbox = AppDomain.CreateDomain("Sandbox", null, appDomainSetup, restrictedPerms); // execute UntrustedPlugin in the sandbox // don't crash the application if the sandbox throws an exception IPlugin o = (IPlugin)sandbox.CreateInstanceFromAndUnwrap("Sandboxed.dll", "UntrustedPlugin"); try { o.MethodToDoThings() } catch (Exception e) { Console.WriteLine(e.ToString()); } And the result? Oops. We’ve allowed a class that should be sandboxed to execute code with fully-trusted permissions! How did this happen? Well, the key is the exact meaning of the ApplicationBase property: The application base directory is where the assembly manager begins probing for assemblies. When EvilException is thrown, it propagates from the sandboxed appdomain into the controlling assembly’s appdomain (as it’s marked as Serializable). When the exception is deserialized, the CLR finds and loads the sandboxed dll into the fully-trusted appdomain. Since the controlling appdomain’s ApplicationBase directory contains the sandboxed assembly, the CLR finds and loads the assembly into a full-trust appdomain, and the evil code is executed. So the problem isn’t exactly that the sandboxed appdomain’s ApplicationBase is the same as the controlling appdomain’s, it’s that the sandboxed dll was in such a place that the controlling appdomain could find it as part of the standard assembly resolution mechanism. The sandbox then forced the assembly to load in the controlling appdomain by throwing a serializable exception that propagated outside the sandbox. The easiest fix for this is to keep the sandbox ApplicationBase well away from the ApplicationBase of the controlling appdomain, and don’t allow the sandbox permissions to access the controlling appdomain’s ApplicationBase directory. If you do this, then the sandboxed assembly can’t be accidentally loaded into the fully-trusted appdomain, and the code can’t be executed. If the plugin does try to induce the controlling appdomain to load an assembly it shouldn’t, a SerializationException will be thrown when it tries to load the assembly to deserialize the exception, and no damage will be done. 2. Loading the sandboxed dll into the application appdomain As an extension of the previous point, you shouldn’t directly reference types or methods in the sandboxed dll from your application code. That loads the assembly into the fully-trusted appdomain, and from there code in the assembly could be executed. Instead, pull out methods you want the sandboxed dll to have into an interface or class in a partially-trusted assembly you control, and execute methods via that instead (similar to the example above with the IPlugin interface). If you need to have a look at the assembly before executing it in the sandbox, either examine the assembly using reflection from within the sandbox, or load the assembly into the Reflection-only context in the application’s appdomain. The code in assemblies in the reflection-only context can’t be executed, it can only be reflected upon, thus protecting your appdomain from malicious code. 3. Incorrectly asserting permissions You should only assert permissions when you are absolutely sure they’re safe. For example, this method allows a caller read-access to any file they call this method with, including your documents, any network shares, the C:\Windows directory, etc: [SecuritySafeCritical] public static string GetFileText(string filePath) { new FileIOPermission(FileIOPermissionAccess.Read, filePath).Assert(); return File.ReadAllText(filePath); } Be careful when asserting permissions, and ensure you’re not providing a loophole sandboxed dlls can use to gain access to things they shouldn’t be able to. Conclusion Hopefully, that’s given you an idea of some of the ways it’s possible to get past the .NET security system. As I said before, this post is not exhaustive, and you certainly shouldn’t base any security-critical applications on the contents of this blog post. What this series should help with is understanding the possibilities of the security system, and what all the security attributes and classes mean and what they are used for, if you were to use the security system in the future.

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  • Migrating from OCS 2007 R2 to Lync: Part 2

    In the story so far, Johan has described how to check that the migration from your OCS to Lync is supported and how to determine the requirements for the new installation This was followed by a walk-through of the preparation the Active Directory and installation of the first Lync Front End Server with a Mediation Server co-located. Now Johan tackles the merging the OCS configuration, and connection to the outsode world, followed by testing, performing and then validating the migration.

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  • Why should i use EJB?

    - by Nitesh Panchal
    Hello, As we all know that EJB's in 3.1 or 3.0 are simple POJOs. You just need to give annotations here and there and it gets converted to EJB from simple class. So, now my question is why should i use EJBs at all? Can i not do without them? In .Net i created class library and got things done. I never felt the need for anything like EJB. Simple classes were enough. Then, why in Java people stress on EJB? What is difference between a simple POJO and EJB in terms of execution and memory? Further which function should i write in EJB and which should i write in simple class? Should i dump every function in EJB only? or there is some kind of strategy? Does EJB provide anything special?

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  • Getting baseline and performance stats - the easy way.

    - by fatherjack
    OK, pretty much any DBA worth their salt has read Brent Ozar's (Blog | Twitter) blog about getting a baseline of your server's performance counters and then getting the same counters at regular intervals afterwards so that you can track performance trends and evidence how you are making your servers faster or cope with extra load without costing your boss any money for hardware upgrades. No? well, go read it now. I can wait a while as there is a great video there too...http://www.brentozar.com/archive/2006/12/dba-101-using-perfmon-for-sql-performance-tuning/,...(read more)

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  • The Art of Dealing with People

    Technical people generally don't easily adapt to being good salespeople. When a technical person takes on a customer-facing role as a support engineer, there are a whole lot of new skills required. Dr Petrova relates how the experience of a change in job gave her a new respect for the skills of sales and marketing.

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  • Restoring Databases

    - by Grant Fritchey
    I like the way Mike Walsh phrased it: You're Only As Good as Your Ability To Restore. Ain't it the truth. You may be taking backups, incrementals, and log backups of your databases. You may have DBCC in place, and all that fun stuff. But if you haven't restored the database, what do you have? You don't know. The trick is, restoring databases takes up a heck of a lot of space on your servers. To test all your productions backups, you'd need a system with as much space as production. unless.. Ever heard of SQL Virtual Restore? Check it out. With this, you answer Mike's questions and validate your backups without having to have twice the amount of space. That's a win, and we all know, winning is better than losing.

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  • Clever memory usage through the years

    - by Ben Emmett
    A friend and I were recently talking about the really clever tricks people have used to get the most out of memory. I thought I’d share my favorites, and would love to hear yours too! Interleaving on drum memory Back in the ye olde days before I’d been born (we’re talking the 50s / 60s here), working memory commonly took the form of rotating magnetic drums. These would spin at a constant speed, and a fixed head would read from memory when the correct part of the drum passed it by, a bit like a primitive platter disk. Because each revolution took a few milliseconds, programmers took to manually arranging information non-sequentially on the drum, timing when an instruction or memory address would need to be accessed, then spacing information accordingly around the edge of the drum, thus reducing the access delay. Similar techniques were still used on hard disks and floppy disks into the 90s, but have become irrelevant with modern disk technologies. The Hashlife algorithm Conway’s Game of Life has attracted numerous implementations over the years, but Bill Gosper’s Hashlife algorithm is particularly impressive. Taking advantage of the repetitive nature of many cellular automata, it uses a quadtree structure to store the hashes of pieces of the overall grid. Over time there are fewer and fewer new structures which need to be evaluated, so it starts to run faster with larger grids, drastically outperforming other algorithms both in terms of speed and the size of grid which can be simulated. The actual amount of memory used is huge, but it’s used in a clever way, so makes the list . Elite’s procedural generation Ok, so this isn’t exactly a memory optimization – more a storage optimization – but it gets an honorable mention anyway. When writing Elite, David Braben and Ian Bell wanted to build a rich world which gamers could explore, but their 22K memory was something of a limitation (for comparison that’s about the size of my avatar picture at the top of this page). They procedurally generated all the characteristics of the 2048 planets in their virtual universe, including the names, which were stitched together using a lookup table of parts of names. In fact the original plans were for 2^52 planets, but it was decided that that was probably too many. Oh, and they did that all in assembly language. Other games of the time used similar techniques too – The Sentinel’s landscape generation algorithm being another example. Modern Garbage Collectors Garbage collection in managed languages like Java and .NET ensures that most of the time, developers stop needing to care about how they use and clean up memory as the garbage collector handles it automatically. Achieving this without killing performance is a near-miraculous feet of software engineering. Much like when learning chemistry, you find that every time you think you understand how the garbage collector works, it turns out to be a mere simplification; that there are yet more complexities and heuristics to help it run efficiently. Of course introducing memory problems is still possible (and there are tools like our memory profiler to help if that happens to you) but they’re much, much rarer. A cautionary note In the examples above, there were good and well understood reasons for the optimizations, but cunningly optimized code has usually had to trade away readability and maintainability to achieve its gains. Trying to optimize memory usage without being pretty confident that there’s actually a problem is doing it wrong. So what have I missed? Tell me about the ingenious (or stupid) tricks you’ve seen people use. Ben

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  • Smartassembly 5: it lives! Early Access builds now available

    - by Bart Read
    I'm pleased to announce that, late last week, we put out the first early access build for Smartassembly 5, Red Gate's fantastic code protection and error reporting tool, which we acquired last September. You can download it via: http://www.red-gate.com/messageboard/viewforum.php?f=116 It's obviously pretty early days, so please do not try to use this to protect a production application, but we've already done a lot of work in some key areas: We're simplifying and streamlining the licensing model (you won't see this yet, but a lot of the work on this has already been done). We've improved usability of the product, with a better menu, reordering of project settings, and better defaults. We've also fixed a load of bugs, which I'll let Alex blog about in more detail. On a slightly more trivial level, the curly braces are also no more. Over the coming weeks, we'll be adding more improvements, and starting usability tests. If you're interested in getting involved in the latter, please drop an email to [email protected].

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  • Showing All Pages in a SharePoint Wiki Library

    - by Damon Armstrong
    Opening a SharePoint wiki takes you to the wiki homepage, which is what most users want and expect.  Administrators, on the other hand, will occasionally need to see a full list of wiki pages in the wiki library.  Getting to this view is really easy, but you have to know where to look. The problem is that when viewing a wiki page SharePoint conveniently removes the Library tab from the ribbon, and the Library tab houses the controls you normally use to switch views.  Many an admin has been frustrated by the fact that they cannot get to this functionality.  A bit more searching, however, reveals that the Page tab in the ribbon contains a button in the Page Library group called View All Pages.  As the name suggests, clicking this button displays a document library style view all the pages in the wiki.  It also makes the Library tab available to switch views and gives administrators access to all of the standard Library tab functionality.

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  • Using LogParser - part 1

    - by fatherjack
    A series of walk-through style articles to show someone new to LogParser what it can do and how to use it. It is appropriate to all sorts of job roles in IT, whether you are a System Administrator or a SQL DBA....(read more)

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  • Protect and Improve your Software with SmartAssembly 5

    - by Bart Read
    SmartAssembly 5 has been released. You can download a 14-day fully-functional free trial from: http://www.red-gate.com/products/smartassembly/index.htm This is the first major release since Red Gate acquired the tool last year, and our focus has mainly been on improving the quality of an already great tool. We've also simplified the licensing model so that there are now only three editions: Standard - bullet-proof protection at a bargain price, Pro - includes the SDK & custom web server...(read more)

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  • I'm blogging again, and about time too

    - by fatherjack
    No, seriously, this one is about time. I recently had an issue in a work database where a query was giving random results, sometimes the query would return a row and other times it wouldn't. There was quite a bit of work distilling the query down to find the reason for this and I'll try to explain by demonstrating what was happening by using some sample data in a table with rather a contrived use case. Let's assume we have a table that is designed to have a start and end date for something, maybe...(read more)

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  • New spreadsheet accompanying SmartAssembly 6.0 provides statistics for prioritizing bug fixes

    - by Jason Crease
    One problem developers face is how to prioritize the many voices providing input into software bugs. If there is something wrong with a function that is the darling of a particular user, he or she tends to want action - now! The developer's dilemma is how to ascertain that the problem is major or minor, and when it should be addressed. Now there is a new spreadsheet accompanying SmartAssembly that provides exactly that information in an objective manner. This might upset those used to getting their way by being the loudest or pushiest, but ultimately it will ensure that the biggest problems get the priority they deserve. Here's how it works: Feature Usage Reporting (FUR) in SmartAssembly 6.0 provides a wealth of data about how your software is used by its end-users, but in the SmartAssembly UI the data isn't mined to its full extent. The new Excel spreadsheet for FUR extracts statistics from that data and presents them in easy-to-understand forms. I developed the spreadsheet feature in Microsoft Excel, using a fair amount of VBA. The spreadsheet connects directly to the database which stores the feature-usage data, and shows a wide variety of statistics and tables extracted from that data.  You want to know what percentage of users have used the 'Export as XML' button?  No problem.  How popular is v5.3 is compared to v5.1?  There's graphs for that. You need to know whether you have more users in Russia or Brazil? There's a big pie chart for that. I recently witnessed the spreadsheet in use here at Red Gate Software. My bug is exposed as minor While testing new features in .NET Reflector, I found a usability bug in the Refresh button and filed it in the Red Gate bug-tracking system. The bug was labelled "V.NEXT MINOR," which means it would be fixed in the next point release. Although I'm a professional tester, I'm not much different than most software users when they discover a bug that affects them personally: I wanted it fixed immediately. There was an ulterior motive at play here, of course. I would get to see my colleagues put the spreadsheet to work. The Reflector team loaded up the spreadsheet to view the feature-usage statistics that SmartAssembly collected for the refresh button. The resulting statistics showed that only 8% of users have ever pressed the Refresh button, and only 2.6% of sessions involve pressing the button. When Refresh is used, it's only pressed on average 1.6 times a session, with a maximum of 8 times during a session. This was in stark contrast to what I was doing as a conscientious tester: pressing it dozens of times per session. The spreadsheet provides evidence that my bug was a minor one. On to more serious things Based on the solid evidence uncovered by the spreadsheet, the Reflector team concluded that my experience does not represent that of the vast majority of Reflector's recorded users. The Reflector team had ample data to send me back to my desk and keep the bug classified as "V.NEXT MINOR." The team then went back to fixing more serious bugs. If I'm in the shoes of the user, I might not be thoroughly happy, but I cannot deny that the evidence clearly placed me in a very small minority. Next time I'm hoping the spreadsheet will prove that my bug is more important. Find out more about Feature-Usage Reporting here. The spreadsheet is available for free download here.

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  • It’s official – Red Gate is a great place to work!

    - by red@work
    At a glittering award ceremony last week, we found out that we’re officially the 14th best small company to work for in the whole of the UK! This is no mean feat, considering that about 1,000 companies enter the Sunday Times Top 100 best companies awards each year. Most of these are in the small companies category too. It's the fourth year in a row for us to be in the Top 100 list and we're tickled pink because the results are based on employee opinion. We’re particularly proud to be the best small company in Cambridge (in the whole of East Anglia, in fact) and the best small software development company in the entire UK. So how does it all work? Well, 90% of us took the time to answer over 70 questions on categories such as management, benefits, wellbeing, leadership, giving something back and what we think of Red Gate as a whole. It makes you think about every part of day to day working life and how you feel about it. Do you slightly or strongly agree or disagree that your manager motivates your to do your best every day, or that you have confidence in Red Gate's leaders, or that you’re not spending too much time working? It's great to see that we had one of the best scores in the country for the question "Do you think your company takes advantage of you?" We got particularly high scores for management, wellbeing and for giving something back too. A few of us got dressed up and headed to London for the awards; very excited about where we’d place but slightly nervous about having to get up on stage. There was a last minute hic up with a bow tie but the Managing Editor of the Sunday Times kindly stepped in to offer his assistance just before we had our official photo taken. We were nominated for two Special Recognition Awards. Despite not bringing them home this year, we're very proud to be nominated as there are only three nominations in each category. First we were up for the Training and Development award. Best Companies loved that we get together at lunchtimes to teach each other photography, cookery and French, as well as our book clubs and techie talks. And of course they liked our opportunities to go on training courses and to jet off to international conferences. Our other nomination was for the Wellbeing award. Best Companies loved our free food (and let’s face it, so do we). Porridge or bacon sandwiches for breakfast, a three course hot dinner, and free fruit and cereals all day long. If all that has an affect on the waistline then there are plenty of sporty activities for us all to get involved in, such as yoga, running or squash. Or if that’s not your thing then a relaxing massage helps us all to unwind every few months or so. The awards were hosted by news presenter Kate Silverton. She gave us a special mention during the ceremony for having great customer engagement as well as employee engagement, after we told her about Rodney Landrum (a Friend of Red Gate) tattooing our logo on his arm. We showed off our customised dinner jacket (thanks to Dom from Usability) with a flashing Red Gate logo on the back and she seemed suitability impressed. Back in the office the next day, we popped open the champagne and raised a glass to our success. Neil, our joint CEO, talked about how pleased he was with the award because it's based on the opinions of the people that count – us. You can read more about the Sunday Times awards here. By the way, we're still growing and are still hiring. If you’d like to keep up with our latest vacancies then why not follow us on Twitter at twitter.com/redgatecareers. Right now we're busy hiring in development, test, sales, product management, web development, and project management. Here's a link to our current job opportunities page – we'd love to hear from great people who are looking for a great place to work! After all, we're only great because of the people who work here. Post by: Alice Chapman

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