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• UPDATE FOR BI PUBLISHER ENTERPRISE 10.1.3.4.2 NOVEMBER 2011

  - by Tim Dexter

  It's Friday, that means its patch release time. Why do we do this to ourselves, 'we'll release on Friday!' It might 11.59 on Friday but by golly we'll have released on Friday. I can remember a release of BIP years ago that for some reason we went for 12/31 as a release date ... were we mad? I seem to remember we made it but talk about ridiculous pressure! The latest 10g rollup is out in the wild and available from Oracle support. A bug fixing rollup but worth getting to and know that support will want you to get to it and re-test before going forward on an SR. One simple but very useful fix or enhancement:[Cause of the bug] @ ================== @ Customer reports that despite the clock being shown, end users are clicking @ on the View button repeatedly as the initial generation is taking some time.   @ If the button were to be grayed out then  this would prevent the users @ requesting the report more than  once.  Repeated requests are causing a @ system overload and as this is their Production  instance this is extremely @ important to the customer. @ . @ [The Fix] @ ========= @ Added the logic to disable the button after the user clicks on the "view" @ button and re-enable it when the report is loaded. I told a group of customers once that they have a headache and we have a non-steroidal anti-inflammatory drug, alright, I actually said 'aspirin'. This little gem of a fix helps relieve another little headache that our aspirin was causing. The patch number for all this BIP pain killing is 13399232, enjoy!

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• UK Pilot Event: Fusion Applications Release 8 Simplified UI: Extensibility & Customization of User Experience

  - by ultan o'broin

  Interested? Of course you are! But read on to understand the what, why, where, and the who and ensure this great opportunity is right for you before signing up. There will be some demand for this one, so hurry! What: A one-day workshop where Applications User Experience will preview the proposed content for communicating the user experience (UX) tool kit intended for the next release of Oracle Fusion Applications. We will walk through the content, explain our approach and tell you about our activities for communicating to partners and customers how to customize and extend their Release 8 user experiences for Oracle Fusion Applications with composers and the Oracle Application Development Framework Toolkit. When and Where: Dec. 11, 2013 @ Oracle UK in Thames Valley Park Again: This event is held in person in the UK. So ensure you can travel! Why: We are responding to Oracle partner interest about extending and customizing Simplified UIs for Release 7, and we will be use the upcoming release as our springboard for getting a powerful productivity and satisfaction message out to the Oracle ADF enterprise methodology development community, Fusion customer implementation and tailoring teams and to our Oracle partner ecosystem. This event will also be an opportunity for attendees to give Oracle feedback on the approach too, ensuring our messaging and resources meets your business needs or if there is something else needed to get up and running fast! Who: The ideal participants for this workshop are who will be involved in system implementation roles for HCM and CRM Oracle Fusion Applications Release 8, as well as seasoned ADF developers supporting Oracle Fusion Applications. And yes, Cloud is part of the agenda! How to Register: Use this URL: http://bit.ly/UXEXTUK13 If you have questions, then send them along right away to [email protected]. Deadline: Please RSVP by November 1, 2013.

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• Do support sites like stackoverflow upset the paid-support open source model?

  - by ajax81

  In order to stay relevant in the marketplace, I'm researching new business models for my software company. The open source model with paid support seems like a good fit for our product, but I have concerns about whether or not a paid support model is viable in an era where top-notch help is readily available for free on sites like those in the StackExchange network. Case in point -- I moved my employees to Ubuntu last year because I didn't want to pay for Win 7 licenses and new hardware (plus, the mono platform was highly attractive). My staff had no Linux experience, but were able to achieve relative competency in about 120 days with the help of AskUbuntu, StackOverflow, and a few "For Dummies" books. We did employ an Ubuntu consultant for 7 days to provide training and support, but beyond that spent $0.00 on any kind of paid expertise. In regards to my due diligence, I ran a 3 month beta of the freemium-paid-support model with one of our smaller customers, and achieved mediocre results. I'd like to think its because our software is so stable and easy to use that the customer didn't need much paid support, but I suspect that they circumvented the terms of our SLA in the same manner that we did with the move to Ubuntu. Does anyone out there has any thoughts, advice, or experience relevant to the move I'm considering? What worked, what didn't, etc? Thanks in advance!

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• Why The Athene Group Chose Fusion CRM

  - by Tony Berk

  A guest post by Vikas Bhambri, Managing Partner, The Athene Group This year, The Athene Group (www.theathenegroup.com) celebrated our tenth anniversary. The company has accomplished a lot in ten years overcoming a number of hurdles and challenges to have grown organically to a 150+ person global company with offices in the US, UK, and India and customers in the US, Canada, and Europe. Now more than ever with the current global landscape from an economic and competitive standpoint it was vital that we make some changes to remain successful for the next ten years. There were two key initiatives that we discussed internally that would enable us to successfully accomplish this – collaboration and the concept of “insight to action”. With our existing Oracle CRM On Demand platform we had components of this but not the full depth and breadth that we were looking for. When we started to discuss Fusion CRM we immediately saw several next generation tools that would embrace these two objectives. For a consulting and development organization the collaboration required between business development and consulting delivery is as important as the collaboration required during the projects between the project delivery and account management teams. The Activity Streams functionality in Fusion CRM immediately addressed the communication of key discussion topics and exchanges around our clients. Of course when we saw the Oracle Social Network (which is part of our Fusion CRM roadmap) we were blown away. The combination OSN and our CRM is going to make us more effective as we discuss and work cohesively on client engagements – ensuring mutual success for both Athene and our clients. When we looked at “insight to action” we saw that we had a great platform when folks were at their desks, unfortunately a lot of our business development and consulting folks are on the road. The Fusion Mobile Sales and Fusion Outlook Desktop provide information to our teams when they are on the go. So that they can provide real-time information and react to real-time information provided by their peers. We are in the early stages of our transformative experience with Fusion CRM but we believe the platform along with our people and processes are going to help us achieve our goals in the future.

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• Becoming a Certified Information Professional

  - by Lance Shaw

  Yesterday, we participated with AIIM in a webinar about the Certified Information Professional (CIP) program that they are now offering.  The interest level is very high in the program, as evidenced by the high turnout at the event. You might be asking yourself, what does the Oracle WebCenter team care about an AIIM certification program? Well, we sponsored this program because we consistently find that the more educated our customers and prospects are, the more value they are going to get out of the technology we provide.  As an ECM vendor, we provide plenty of WebCenter product training and certifications to help you make the most of WebCenter technology. While these are essential and valuable, technologists that also have an operational command of the business and the various impacts that the flow of information can have are even more valuable to an organization. Thinking about the management of content and information and its effect on business process can have wide-ranging benefits, not only to your company but to your personal bottom line.  And let's be honest, a customer who is looking holistically at how content is managed is going to see more opportunities to leverage that content and in many cases, this will motivate the purchase of additional product licenses.   Now if you are regretting the fact that you missed the webinar yesterday, never fear!  It is now available for playback and you can view it at your convenience by visiting the AIIM website. We hope you find it informative and that you can personally profit from being able to showcase your certification as an Information Professional. Additionally, we hope it will help you identify additional opportunities to leverage Oracle WebCenter in order to further reduce your operational costs and drive your business forward.

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• The Oracle Platform

  - by Naresh Persaud

  Today’s enterprises typically create identity management infrastructures using ad-hoc, multiple point solutions. Relying on point solutions introduces complexity and high cost of ownership leading many organizations to rethink this approach. In a recent worldwide study of 160 companies conducted by Aberdeen Research, there was a discernible shift in this trend as businesses are now looking to move away from the point solution approach from multiple vendors and adopt an integrated platform approach. By deploying a comprehensive identity and access management strategy using a single platform, companies are saving as much as 48% in IT costs, while reducing audit deficiencies by nearly 35%. According to Aberdeen's research, choosing an integrated suite or “platform” of solutions for Identity Management from a single vendor can have many advantages over choosing “point solutions” from multiple vendors. The Oracle Identity Management Platform is uniquely designed to offer several compelling benefits to our customers.  Shared Services: Instead of separate solutions for - Administration, Authentication, Authorization, Audit and so on–  Oracle Identity Management offers a set of share services that allows these services to be consumed by each component in the stack and by developers of new applications  Actionable Intelligence: The most compelling benefit of the Oracle platform is ” Actionable intelligence” which means if there is a compliance violation, the same platform can fix it. And If a user is logging in from an un-trusted device or we detect an attack and act proactively on that information. Suite Interoperability: With the oracle platform the components all connect and integrated with each other. So if an organization purchase the platform for provisioning and wants to manage access, then the same platform can offer access management which leads to cost savings. Extensible and Configurable: With point solutions – you typically get limited ability to extend the tool to address custom requirements. But with the Oracle platform all of the components have a common way to extend the UI and behavior Find out more about the Oracle Platform approach in this presentation. Platform approach-series-the oracleplatform-final View more PowerPoint from OracleIDM

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• How to register a .cn domain

  - by user359650

  I would like to register a .cn domain. I found the below pages which list the officially accredited registrars: -based in China: http://www.cnnic.net.cn/html/Dir/2007/06/05/4635.htm -based outside China: http://www.cnnic.net.cn/html/Dir/2007/06/25/4671.htm Needless to say that the registrars based in China have their website in Chinese which effectively prevents me from using them. There are 11 oversea registrars and I'm wondering which one I should be using. If you look at the big names, they all have their .cn registered (facebook.cn, microsoft.cn...), and whois only shows a Sponsering registrar which doesn't seem to be offering domains registration services directly to consumers: $ whois facebook.cn Domain Name: facebook.cn ROID: 20050304s10001s04039518-cn Domain Status: ok Registrant ID: tuv3ldreit6px8c7 Registrant Organization: Facebook Inc. Registrant Name: Facebook, Inc. Registrant Email: [email protected] Sponsoring Registrar: Tucows, Inc. http://www.tucowsdomains.com/ only seems to offer domain-related help but not registration. $ whois microsoft.cn Domain Name: microsoft.cn ROID: 20030312s10001s00043473-cn Domain Status: clientDeleteProhibited Domain Status: clientUpdateProhibited Domain Status: clientTransferProhibited Registrant ID: mmr-44297 Registrant Organization: Microsoft Corporation Registrant Name: Domain Administrator Registrant Email: [email protected] Sponsoring Registrar: MarkMonitor, Inc. https://www.markmonitor.com/ seems to offer registration but only to "big" customers, and definitely not to consumers like me via a web portal. Q: How do big companies register their .cn domains? How consumers like us should do it?

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• As a developer, how do I learn sales? [closed]

  - by Dan Abramov

  I quit the company I was working for to pursuit an opportunity as a startup, and I believe in our product. I'm sure it's going to be great if we attract some customers first to keep going. (I don't want funding.) Our product is targeted at private schools and courses, and helps organize the mess other LMSs introduce. The problem is, our team is basically just me and I have very little idea about sales and marketing. I can do reasonably good copywriting but I'm sure I can do better—and being nervous or too techy in a real world conversation with the client doesn't help. I want to get better, in fact, a lot better at negotiating with clients and pitching my product. I did look for some “sales articles” on the web, and a lot of what I found is plain bullshit on SEO-engineered websites promoting books or $5000 courses. What I need instead is a developer's perspective on how to sale a product you think is great. What are typical programmer's mistakes and misconceptions about sales, and how to avoid them? How do you evolve into a reasonably great salesman? I can't believe it's in the mindset and unlearnable. Your own experience, combined with great articles available on the web is most welcome. To Future Readers The question got closed because it is not a good fit for this site. I found some helpful tips in a similar question asked on a sister StackExchange site about startups: I'm a terrible salesperson. What can I do about it?

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• SPARC Solaris Momentum

  - by Mike Mulkey-Oracle

  Following up on the Oracle Solaris 11.2 launch on April 29th, if you were able to watch the launch event, you saw Mark Hurd state that Oracle will be No. 1 in high-end computing systems "in a reasonable time frame”.  "This is not a 3-year vision," he continued.Well, According to IDC's latest 1QCY14 Tracker, Oracle has regained the #1 UNIX Shipments Marketshare! You can see the report and read about it here: Oracle regains the #1 UNIX Shipments Marketshare, but suffice to say that SPARC Solaris is making strong gains on the competition.  If you have seen the public roadmap through 2019 of Oracle's commitment to continue to deliver on this technology, you can see that Mark Hurd’s comment was not to be taken lightly.  We feel the systems tide turning in Oracle's direction and are working hard to show our partner community the value of being a part of the SPARC Solaris momentum.We are now planning for the Solaris 11.2 GA in late summer (11.2 beta is available now), as well as doing early preparations for Oracle OpenWorld 2014 on September 28th.  Stay tuned there!Here is a sampling of the coverage highlights around the Oracle Solaris 11.2 launch:“Solaris is still one of the most advanced platforms in the enterprise.” – ITBusinessEdge“Oracle is serious about clouds now, just as its customers are, whether they are building them in their own datacenters or planning to use public clouds.” – EnterpriseTech"Solaris is more about a layer of an integrated system than an operating system.” — ZDNet

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• PeopleSoft Reconnect Conference

  - by Matthew Haavisto

  The PeopleSoft Reconnect Conference is coming in July.  This conference is run by Quest, and unlike other conferences, is focused specifically on PeopleSoft.  You can learn about the conference and register here. We have a lot of great sessions planned this year for both PeopleSoft applications and PeopleTools.  Since this is the Tech blog, I'll highlight some of the PeopleTools and related technology sessions: PeopleSoft Technology Roadmap:  Current Features and Future Plans PeopleTools Features for the Smart Functional User Mastering PeopleTools:  Using the Peoplesoft Integration Network Mastering PeopleTools:  Getting Started with PeopleSoft Update Manager Mastering PeopleTools:  Putting Dashboards and Workcenters to Work for You Mastering PeopleTools:  Exploiting PeopleTools Tips and Tricks PeopleSoft Administration Across the Enterprise As you can see from this list, we're covering a broad range of topics that will appeal to everyone from your technical staff to savvy functional experts.  And these are just the sessions that we in the Oracle/PeopleTools group are presenting.  There are also dozens of valuable and interesting sessions being presented by customers and partners.  You can view the entire program here. We hope to see you there!

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• When to use PHP or ASP.NET? [closed]

  - by loyalpenguin

  I have worked extensively in developing web applications using PHP and ASP.NET, but one of the questions that I'm constantly asked by customers is whether to move forward with a php website or an asp.net website. So naturally the first thing that comes to mind is to answer the question like this: PHP is open-source and ASP.NET is from Microsoft. Usually after something like that is said the customer has a blank look on there face. Apparently the fact that one is open source and the other isn't doesn't really faze them. And for good reason, because when I first heard it, it really doesn't tell me much. I know from working with both that each have their + and - when it comes to developing websites. NOTE: THIS QUESTION IS NOT TO QUESTION WHICH IS BETTER TO DEVELOP WITH. THIS QUESTION IS INTENDED TO BE OBJECTIVE. My question is what are differences between ASP.NET and PHP as far as Features Security Extendability Frameworks Average Development Time And when one is generally used over the other for certain types of projects. I am trying to compile a list of facts to be able to compare with the customer what developement platform is better for there particular project. I have done a simple search on google and a ton of articles come up, but the problem is the majority are usually biased towards PHP or ASP.NET. Also if you can maybe provide examples from experience when one technology was more preferable than the other that would be awesome.

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• How can I reduce the amount of time it takes to fully regression test an application ready for release?

  - by DrLazer

  An app I work on is being developed with a modified version of scrum. If you are not familiar with scrum, it's just an alternative approach to a more traditional watefall model, where a series of features are worked on for a set amount of time known as a sprint. The app is written in C# and makes use of WPF. We use Visual C# 2010 Express edition as an IDE. If we work on a sprint and add in a few new features, but do not plan to release until a further sprint is complete, then regression testing is not an issue as such. We just test the new features and give the app a good once over. However, if a release is planned that our customers can download - a full regression test is factored in. In the past this wasn't a big deal, it took 3 or 4 days and the devs simply fix up any bugs found in the regression phase, but now, as the app is getting larger and larger and incorporating more and more features, the regression is spanning out for weeks. I am interested in any methods that people know of or use that can decrease this time. At the moment the only ideas I have are to either start writing Unit Tests, which I have never fully tried out in a commercial environment, or to research the possibilty of any UI Automation API's or tools that would allow me to write a program to perform a series of batch tests. I know literally nothing about the possibilities of UI automation so any information would be valuable. I don't know that much about Unit testing either, how complicated can the tests be? Is it possible to get Unit tests to use the UI? Are there any other methods I should consider? Thanks for reading, and for any advice in advance. Edit: Thanks for the information. Does anybody know of any alternatives to what has been mentioned so far (NUnit, RhinoMocks and CodedUI)?

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• SOA Specialization update

  - by Jürgen Kress

  SOA Specialization is taking off, more and more customers ask for Specialized Partners, make sure you start your own Specialization. To align the number of required Oracle Service-Oriented Architecture Certified Implementation Specialist we reduced them from 4 to 2 consultants. For details on Specialization please see SOA & Application Grid Specialization Guide  SOA & Application Grid Specialization Checklist Thanks for all the partners who became SOA Specialized in 2010! Accenture & Infosys Technologies Limited & Atos Origin & CedarCrestone, Inc. & FUJITSU & OPITZ CONSULTING GmbH& Zensar Technologies & ECS Team & Zirous Inc  Your company is missing? Make sure you add the SOA Specialization information in your solutions catalog For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Specialization,SOA,soacommunity,OPN,Oracle,Jürgen Kress,solutions catalog

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• Now Available: Profit November 2012

  - by user462779

  The November 2012 issue of Profit is now available. In the five years I've worked on Profit, there has been measurable interest in content related to project management. Stories featuring project management as a key component have resulted in extra clicks, likes, and RTs (for you Twitter users) from our readers. I've chatted about this with Oracle customers, partners, and experts and received an assortment of ideas about why this might be. This issue of Profit is a bit of a culmination of those conversations, and the trends that are driving interest in project management best practices. Also, two online developments for Profit: check out my newly relaunched blog, Editor's Notebook, at blogs.oracle.com/profit, where readers can get a peek at the development of each issue of Profit as it happens. We've also launched a new LinkedIn group for our social media-inclined readers. In this issue: Three Keys to Project Management What can organizations with world-class project management teach the rest of us? Strong Medicine Gilead Sciences simplifies business processes to establish a foundation for continued growth. Architects of Reform Enterprise architecture plays an essential role in establishing Oregon as a leader in healthcare reform. Answering the Call Turkcell CIO Ilker Kuruoz finds IT-powered growth and innovation to be the calling card for success. Projected Results Sound project management practices and technology can have an immediate impact on the bottom line. Preparing for Impact Plans for dealing with enterprise information will define the big data winners. Is one issue of Profit not enough to get you through to February? Visit the Profit archives, or follow @OracleProfit on Twitter for a daily dose of enterprise technology news from Profit.

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• Reusing Web Forms across BPM Roles

  - by Mona Rakibe

  Recently Varsha(another BPM Product Manager) approached me with a requirement where she wanted to reuse same Web Form for different task activity.We both knew this is easily achievable.The human task outcomes can differ to distinguish the submission based on roles.Her requirement was slightly more than this, she wanted to hide some data based on the logged in user. If you have worked on Web Form rules, dynamically showing and hiding data is common requirement and easily achievable using Form Rules. In this case the challenge was accessing BPM role inside the Web Form. Although, will be addressing this requirement in future release she wanted a immediate solution(Aha, after all customers are not the only one's who can not wait). Thankfully we managed to come-up with a solution and I hope this will be helpful to larger audience. Solution has 3 steps : Step 1: We added a hidden attribute in our form (Role). The purpose of this attribute is just to store the current logged in user's role and we pass the value during data association. Step 2 : In your data association step, pass the role value based on the Swimlane Step 3 : Now use this hidden attribute value in your Web Form rule for dynamic behavior Detailed steps and sample can be downloaded from Java.net.

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• Support Changes for PeopleSoft Applications

  - by Marc Weintraub

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman";} To ensure Oracle’s PeopleSoft applications customers continue to receive world class support from Oracle and have ample opportunity to upgrade to PeopleSoft Release 9.2, Oracle recently announced the following changes to Oracle’s Lifetime Support: Extended Support for PeopleSoft Release 9.0 until June 2015 Waiver of Extended Support Fees on PeopleSoft Release 9.0 Waiver of Extended Support Fees on PeopleSoft Release 9.1 The extension of Oracle Extended Support for PeopleSoft Release 9.0 applications from various months in 2014 to June 2015 is documented in the “Oracle Lifetime Support Policy” for Oracle Applications found here: http://www.oracle.com/us/support/library/lifetime-support-applications-069216.pdf The waiver of Oracle Extended Support uplift fees on PeopleSoft Release 9.0 and PeopleSoft Release 9.1 applications is documented in the “Oracle Software Technical Support Policies” found here: http://www.oracle.com/us/support/library/057419.pdf Furthermore, Oracle also recently announced Oracle Advanced Customer Support (ACS) service offerings for PeopleSoft Payroll for North America and PeopleSoft Global Payroll Release 8.9* to provide tax, legal, and regulatory updates. For more information on the Oracle Advance Customer Support (ACS) service offerings contact [email protected]. *select country extensions only including: France, Spain, Mexico, United Kingdom, India, Australia, and New Zealand

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• Web Seminar - The Oracle Database Appliance: How to Sell a Unique Product!

  - by swalker

  Dear partner, You are exclusively invited to join us for a webcast, dedicated to Oracle’s EMEA Partners, on the Oracle Database Appliance value proposition, positioning and ecosystem – to help you capture new business and help your customers roll out their solutions fast, easily, safely and with maximum cost efficiency! Join us to learn about: ODA Benefits: Fast, Easy, Cost Efficient, Highly Reliable Feedback from early Customer Wins: What can we Learn? Objection Handling: Overcoming the most common customer questions Going beyond the Database: The ODA ECO System for applications, backup & more… When combined with your high-value services (e.g., migration, consolidation), the end result is a database system that you can use to grow the business in your existing accounts, or capture new business. Join us at the EMEA partner webcast hosted by Robert Van Espelo Cloud and Virtualization Leader, EMEA Business Development on Thursday, April 12, at 9:00am UK / 10:00am CET. The presentation will be given in English. To register for this webcast click here We look forward to talking to you on April 12! Best regards,Giuseppe Facchetti EMEA Partner Business Development Manager Oracle EMEA, Hardware Sales Paul LeonardEMEA Partner Marketing Manager Oracle EMEA, Systems Marketing

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• Oracle Database 12c Technical Trainin

  - by mseika

  Audience Database Administrators, Solutions Architects, System Engineers, Technical Consultants, Implementation and support personnel, Technical Analysts, and Developers. What We Are Announcing During his opening keynote at Oracle OpenWorld 2012, Larry Ellison previewed Oracle Database 12c - the latest generation of the database market leader and Oracle flagship product. Oracle Database 12c introduces many groundbreaking features making it the database foundation of choice for the cloud. Many years of development effort have been focused on introducing innumerable new technological innovations centered on the cloud computing platform. This training session will focus on the specific needs of our Oracle partner community and developers, and provide insight into the many features and capabilities your customers will be looking to leverage in their own environments. Topics includes: Consolidation and Cloud Strategies Deep dive into the key Database 12c Options Migrating to Oracle Database 12c Webcast Details Speaker: Sean Stacey, Director of Platform Technology Solutions.Please note that you will need to join both the Audio and Web Conferences to attend. Please plan on joining 10 minutes before the scheduled time. Region: Date & Time Audio Conference Web Conference Calendar NAS, LAD, EMEA July 28am PT (US) Duration: 1 hour US/Canada: (866) 900-7470Click for local numberIf your country is not listed, dial +1 (706) 634-7953. Local charges may applyCONFERENCE ID: 98498078 Click here to joinPassword: Oracle123 Add this session to your calendar If you have any questions, please contact: Yvonne OungSenior Manager, Channel [email protected]

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• Oracle OpenWorld 2012 is Around the Corner - Discover AutoVue Activities

  - by Pam Petropoulos

  Planning to attend Oracle OpenWorld 2012?  If so, be sure to check out the various AutoVue Enterprise Visualization activities that you can take advantage of while in San Francisco. AutoVue Sessions: CON8381 - Streamline PLM Design-to-Manufacturing Processes with AutoVue Visualization   Click here for full session description. Date: Monday, October 1, 2012 Time: 10:45 a.m. – 11:45 a.m. Location: Intercontinental Hotel - Telegraph Hill Customer Speaker: Siew Yeow Loye, Global Foundries   CON8385 - Optimize Asset Performance and Reliability with AutoVue Visualization   Click here for full session description. Date:Thursday, October 4, 2012 Time: 2:15 p.m. – 3:15 p.m. Location: Palace Hotel – Gold Ballroom AutoVue Demo Pods: Demo   Demo ID: 3122   AutoVue: PLM & Enterprise Visualization Moscone West; Workstation: W-082 Demo ID: 3001  Oracle E-Business Suite Enterprise Asset Management and AutoVue Visualization Solutions Palace Hotel Level 2 HPU-008   Customers are also invited to attend the Oracle OpenWorld 2012 Supply Chain Management Customer Reception on Tuesday, October 2, 2012. This year's event is being held at ROE Lounge, located just 2 blocks from Moscone Center, and offers a casual and upbeat atmosphere so you can mix and mingle with friends and colleagues. This event sold out last year and space is again limited so Register Today. Date: Tuesday, October 2, 2012 Time: 6:00 p.m. – 8:00 p.m. Location: ROE Lounge, 651 Howard Street, San Francisco   For additional information regarding AutoVue sessions, demos, and activities be sure to review the AutoVue FocusOn Document.   Join us at Oracle OpenWorld, September 30–October 4, 2012 and discover new products, solutions, and practices to make you even more successful in your job and in your industry.

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• Too many heap subpools might break the upgrade

  - by Mike Dietrich

  Recently one of our new upcoming Oracle Database 11.2 reference customers did upgrade their production database - a huge EBS system - from Oracle 9.2.0.8 to Oracle Database 11.2.0.2. They've tested very well, we've optimized the upgrade process, the recompilation timings etc.  But once the live upgrade was done it did fail in the JAVA component piece with this error: begin if initjvmaux.startstep('CREATE_JAVA_SYSTEM') then * ORA-29553: classw in use: SYS.javax/mail/folder ORA-06512: at "SYS.INITJVMAUX", line 23 ORA-06512: at line 5 Support diagnosis was pretty quick - and refered to:Bug 10165223 - ORA-29553: class in use: sys.javax/mail/folder during database upgrade But how could this happen? Actually I don't know as we have used the same init.ora setup on test and production. The only difference: the prod system has more CPUs and RAM. Anyway, the bug names as workarounds to either decrease the SGA to less than 1GB or decrease the number of heap subpools to 1. Finally this query did help to diagnose the number of heap subpools: select count(distinct kghluidx) num_subpools from x$kghlu where kghlushrpool = 1; The result was 2 - so we did run the upgrade now with this parameter set: _kghdsidx_count=1 And finally it did work well. One sad thing:After the upgrade did fail Support did recommend to restore the whole database - which took an additional 3-4 hours. As the ORACLE SERVER component has been already upgraded successfully at the stage where the error did happen it would have been fine to go on with the manual upgrade and start catupgrd.sql script. It would have been detected that the ORACLE SERVER is upgraded already and just picked up the non-upgraded components. The good news:Finally I had one extra slide to add to our workshop presentation

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• Oracle Customer Experience events in EMEA: Empowering People, Powering Brands

  - by Richard Lefebvre

  What makes for an exceptional customer experience? What are the organizational, technical and mindset prerequisites for making it a reality? And how ca a company sustain it? => Join one of the following Oracle's Customer Experience events (open to partners and customers) accross Europe <= Amsterdam - 27th September 2012  Milano - 27th September 2012 Madrid - 10th October 2012 London - 18th October 2012 Paris - 25th October (link to registration to be open soon) Other dates & locations to be relased -> Gain insight on what challenges must be addressed and how CX solutions can help deliver great customer experiences across the customer lifecycle and every interaction point. -> Learn how customer experience drives measurable business value by accelerating new customer acquisition, maximizing customer retention, improving operational efficiency and increasing total sales. This is your chance to transition your customer experience management strategies into the 21st century to create tomorrow's experiences today. This interactive event will deliver you the opportunity to learn from and network with your peers and experts.

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• Demantra Implementation Tip Windows and Unix or Linux

  - by user702295

  Hello!  Are you implementing using a third party or consulting resources?   Recently we have seen some cases where customers no longer have a windows installation.  After the initial install and configuration, once the instance has gone live, the windows install is either deleted or most likely no longer with the customer as the same was installed on the implementers' laptop to start with. As a result when support comes back requesting the customer to apply a patch and/or upgrade they do not have a windows installation.  This has started happening after Oracle Demantra gave them the option to configure the engine on Unix.  Workaround: It is advisable that the customer keep their Windows installation intact for further patching and/or upgrade.  It is aslo possible that the implementer had installed Demantra on his Windows box and you do not have access to it any more.  It is possible that with the web and engine on Unix, and the silent installer having downloaded all the executable for Business Modeler, to work on the User's client machine, you may no longer need the windows install. I have not tested the above 

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• Raspberry Pi Now Shipping with 512MB RAM; Still Only $35

  - by Jason Fitzpatrick

  Fans of the tiny Raspberry Pi will be pleased to hear the new version of their Model B board now ships with 512MB of RAM (up from the previous 256MB). The best part about the upgrade? The price point stays at $35 a board. From the official Raspberry Pi blog: One of the most common suggestions we’ve heard since launch is that we should produce a more expensive “Model C” version of Raspberry Pi with extra RAM. This would be useful for people who want to use the Pi as a general-purpose computer, with multiple large applications running concurrently, and would enable some interesting embedded use cases (particularly using Java) which are slightly too heavyweight to fit comfortably in 256MB. The downside of this suggestion for us is that we’re very attached to $35 as our highest price point. With this in mind, we’re pleased to announce that from today all Model B Raspberry Pis will ship with 512MB of RAM as standard. If you have an outstanding order with either distributor, you will receive the upgraded device in place of the 256MB version you ordered. Units should start arriving in customers’ hands today, and we will be making a firmware upgrade available in the next couple of days to enable access to the additional memory. We’re excited to get our hands on a new board and try out Raspbmc with that extra RAM. HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference How To Troubleshoot Internet Connection Problems

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• Suggestions for a Live chat software on websites for customer support?

  - by Munish Goyal

  Recommendations needed. We want to get in touch with customers via live chat. Requirements: chat window customisable to mingle with website theme (colors etc) preferably the window should be within webpage and not only pop-out/popup. ease of use by customer minimally intrusive should have triggers/Alerts to backend side. for ex: user is unable to fill-up signup form or something, we should be able to offer help to user and this chat window automatically shows to user. What is the cost ? UPDATE: After R&D we also narrowed down to comm100 and liveperson, and we will go with comm100. LP is best commerical soln. but comm100 is a good free soln. We go with comm100 as starting point. But it gives out exceptions alerts sometimes in the dashboard. Can it be configured for chat invitations triggered on certain conditions. Currently only a timebased trigger is available. Any other major difference between these two ?

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• Oracle Identity Management 11gR2 Live Event - New York

  - by Tanu Sood

    Are you in New York or the vicinity on September 6? If so, come join Amit Jasuja, Senior Vice President, Security and Identity Management at Oracle as he discusses the evolution of Oracle identity Management solutions and the business drivers (and industry trends) behind those. You have heard about some of the new experiences delivered with the latest release of Oracle Identity Management - simplified user experience, enhanced security and seamless enablement for secure cloud and mobile environments. Now come see it in action and hear what customers, your peers, are saying about their implementations. This forum will also be a great opportunity for you to connect directly with technology experts and network with industry professionals. There is still time left to register so book your space today. Registration details as well as the agenda for the day can be found here. We look forward to hosting you on Thursday, September 6th. Oracle Identity Management 11gR2 Live Event – New York Thursday, September 6, 2012 Oracle NYC Office 101 Park Avenue 4th Floor New York, NY 10178 Register Here Not in NY on Sep 6? Find an event near you in North America.

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