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• Mac Management and Security

  - by Bart Silverstrim

  I was going through some literature on managing OS X laptops and asked someone some questions about usage scenarios when using the MacBooks. I asked someone more knowledgeable than I about whether it was possible for my Mac to be taken over if I were visiting another site for a conference or if I went on a wifi network at a local coffee house with policies from an OS X Server with workgroup manager (either legit for the site or someone running a version of OS X Server on hardware they have hidden somewhere on the network), which apparently could be set up to do things like limit my access to Finder or impose other neat whiz-bang management features. He said that it is indeed possible for it to happen as it would be assigned via the DHCP server and the OS X server would assume my Mac is a guest and could hand out restrictions and apparently my Mac will happily accept them without notifying me or giving me an option, unlike Windows which I believe would need to be joined to a domain before it becomes "managed" by Active Directory. So my question is as network admins and sysadmins with users traveling with MacBooks, is there a way to reasonably protect your users from having their machines hijacked without resorting to just turning off networking all the time? Or isn't this much of a security hazard? What threat does this pose to the road warriors in your businesses?

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• Users in the field and Time Machine

  - by Bart Silverstrim

  We have several users in the field with MacBooks. Because they're not always on the network, they save files locally to their notebooks. Normally I back things up by making quick copies to other media, but with the Macs they have the option to run Time Machine (and the way OS X is designed, they're heavily encouraged to use it.) Question; for maintaining Macs and data, how reliable and thorough is Time Machine for backup/restoration? Does it just back up the user's home directory, or can it restore the Mac if, for example, the drive fails? And are there options for "securing" the data like corporate backup software for Windows does, to encrypt the data on the time machine drive?

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• start-stop-daemon can't find executable that's right in front of it

  - by Bart van Heukelom

  root@mountain-lion:/opt/smartfox# ls -lha total 180K drwxr-xr-x 8 root root 4.0K 2012-06-01 14:09 . drwxr-xr-x 4 root root 4.0K 2012-06-01 09:41 .. drwxr-xr-x 8 root root 4.0K 2009-05-17 21:57 lib lrwxrwxrwx 1 root root 22 2012-06-01 09:41 logs -> /var/opt/smartfox/logs -rwxr-xr-x 1 root root 1.4K 2012-06-01 14:28 run.sh root@mountain-lion:/opt/smartfox# cat run.sh #!/bin/bash java -cp "./:./sfsExtensions/:lib/activation.jar:lib/commons-beanutils.jar:lib/commons-collections-3.2.jar:lib/commons-dbcp-1.2.1.jar:lib/commons-lang-2.3.jar:lib/commons-logging-1.1.jar:lib/commons-pool-1.2.jar:lib/concurrent.jar:lib/ezmorph-1.0.3.jar:lib/h2.jar:lib/js.jar:lib/json-lib-2.1-jdk15.jar:lib/json.jar:lib/jsr173_1.0_api.jar:lib/jysfs.jar:lib/jython.jar:lib/nanoxml-2.2.1.jar:lib/wrapper.jar:lib/xbean.jar:lib/javamail/imap.jar:lib/javamail/mailapi.jar:lib/javamail/pop3.jar:lib/javamail/smtp.jar:lib/jetty/jetty.jar:lib/jetty/jetty-util.jar:lib/jetty/jstl.jar:lib/jetty/multipartrequest.jar:lib/jetty/servlet-api.jar:lib/jetty/standard.jar:lib/jsp-2.1/commons-el-1.0.jar:lib/jsp-2.1/core-3.1.0.jar:lib/jsp-2.1/jsp-2.1.jar:lib/jsp-2.1/jsp-api-2.1.jar:lib/jsp-2.1/jstl.jar:lib/jsp-2.1/standard.jar:lib/lsc.jar:lib/commons-io-1.4.jar" \ it.gotoandplay.smartfoxserver.SmartFoxServer > logs/smartfox.out 2>&1 & JAVAPID=$! echo "Started Smartfox. JVM PID = $JAVAPID" trap "echo Stopping Smartfox.; kill $JAVAPID" INT TERM wait echo "Smartfox stopped." root@mountain-lion:/opt/smartfox# start-stop-daemon --start --make-pidfile --pidfile /var/opt/smartfox/smartfox.pid --exec ./run.sh start-stop-daemon: unable to start ./run.sh (No such file or directory) Why can't start-stop-daemon find the script?

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• Windows / Apache / PHP CPU at 100% under small load

  - by Bart

  I have a Windows box loaded with Apache 2.2 and PHP 5.2. It runs great if only a few users are on it at a time, but under load testing (50 users for test #1), the CPU climbs up to 100%. Nearly all of this CPU usage comes from httpd.exe. I currently have PHP set up via php5_module, but one of the first things I plan to try next is to use FastCGI instead. Is FastCGI better at handling multiple connections? Any other ideas on what might be causing Apache to run so high?

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• Mac Management Without Permission and Security

  - by Bart Silverstrim

  I was going through some literature on managing OS X laptops and asked someone some questions about usage scenarios when using the MacBooks. I asked someone more knowledgeable than I about whether it was possible for my Mac to be taken over if I were visiting another site for a conference or if I went on a wifi network at a local coffee house with policies from an OS X Server with workgroup manager (either legit for the site or someone running a version of OS X Server on hardware they have hidden somewhere on the network), which apparently could be set up to do things like limit my access to Finder or impose other neat whiz-bang management features. He said that it is indeed possible for it to happen as it would be assigned via the DHCP server and the OS X server would assume my Mac is a guest and could hand out restrictions and apparently my Mac will happily accept them without notifying me or giving me an option, unlike Windows which I believe would need to be joined to a domain before it becomes "managed" by Active Directory. So my question is as network admins and sysadmins with users traveling with MacBooks, is there a way to reasonably protect your users from having their machines hijacked without resorting to just turning off networking all the time? Or isn't this much of a security hazard? What threat does this pose to the road warriors in your businesses?

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• Gradually migrate from one SMTP server to another

  - by Bart van Wissen

  I maintain an application that sends out a ton of e-mail on a daily basis. Soon, we will have to migrate to another SMTP-server for that, which has an ip address that has no reputation with respect to email delivery. So instead of just flipping the switch, I would like to start by sending a small percentage of all mail through the new server, and then gradually increase that percentage until we reach 100%. It wouldn't be very hard to implement something in the application itself, but I would like to know if there is an easier, more reliable out-of-the-box-type solution for this. My first thought was to use round-robin DNS for this, but the servers require different credentials, use different protocols (one uses SASL, the other doesn't) and even different port numbers, so I think that rules out the DNS based solution. Is there any way, for example, to configure Postfix to send 1 out of x e-mails to relay host A and the rest to relay host B? Or perhaps a different MTA?

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• PDFs and Networked Printers

  - by Bart Silverstrim

  Weird issue. We have users printing to networked windows-shared printers (print server Win2003 sp2). Some users have been reporting recently that they can't print PDF documents to particular printers (two example printers are HP 2430 PCL 6 driver and 4250 PCL 6 driver). At first, we found that on many of these systems the "Everyone" object was added to the permissions for the root of the C: volume but had no permissions checked. We added modify privileges to it (these are Deep-Freeze systems, so modifications to these systems that we don't add as administrators won't matter) and they seemed to be able to print. Perhaps Acrobat Reader was writing a temp file for printing where users didn't have permission, we surmised, and made the change and moved on. Yesterday the user called in saying it's not working still. Looked at it; bring up a PDF, click Print and the reader app says that you have to install a printer. Look at the printers folder (Windows XP workstation), and it has printers installed. Print a test page, return to AcroReader, and it will print fine to that printer. The whole time web pages, MS Office documents, etc. print without issue to the same printers. Has anyone seen this issue with Acro Reader 9 and certain network printer drivers or shares involving HP printers? I'd post this to SuperUser but it seems to be associated with a networked printer issue, seems to affect subsets of users but may be more widespread and our users aren't reporting it to us assuming we just know about it, and I've not found rhyme or reason as to why it's affecting just PDF printing and particular printers. The print spoolers are all running on the workstations and print server without errors being logged so far, but I'm going through the logs now to see if I can find anything out of place.

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• stat command filesize reporting on busybox

  - by datadevil

  I'm trying to write a shell script in busybox to check the filesize of a file. Having read that stat is more reliable then ls, I decided to use that, but somehow when using the following command: stat -c %s filename I get the following output: 559795. This goes for the following 2 files (shown using ls -la): 0 Jan 20 16:32 foo_empty 4 Jan 20 16:32 foo_not_empty Anyone know what's happening there? I can just go back to using ls, but I'm not understanding what's happening here, and that's bothering me..

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• Secure external connection to SQL Server (from third party software)

  - by Bart

  I have a SQL Express 2008 R2 server running on a server in an internal lan network. A few databases are used by some third party software to store data. A SQL-Server user is used by this application to connect to the database. Now I need to access this database using a local installation of the software from an external pc. In this particular case a VPN connection is not the solution I am looking for. I have access to an external linux server, so I tried ssh tunneling from the windows server to the linux server and use the external pc to tunnel it back from the linux server to the client, but this is working very very slow. What are my other options to allow this external connection in a safe way?

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• Pitfalls to using Gluster as a home/profile directory server?

  - by Bart Silverstrim

  I was asking recently about options for divvying up access to file servers, as we have a NAS solution that gets fairly bogged down when our users (with giant profiles, especially) all log in nearly simultaneously. I ran across Gluster and it looks like it can cluster different physical storage media into a single virtual volume and share it out like a virtual NAS from the client perspective and it support CIFS. My question is whether something like this would be feasible to use for home and profile directories in an active directory environment. I was worried about ACL's, primarily, as I didn't think CIFS was fine-grained enough to support NTFS permissions and it didn't look like Gluster exports those permission levels, just the base permissions for basic file sharing. I got the impression that using Gluster would allow for data to be redundant across multiple servers and would speed up access to the files under heavy load, while allowing us to dynamically boost storage capacity by just adding another server and telling Gluster's master node to add that server. Maybe I'm wrong with my understanding of it though. Anyone else use it or care to share how feasible this is?

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• mod_vhost_alias on cPanel

  - by Bart van Heukelom

  I have a webserver with cPanel / Webhost Manager (WHM). Now I need to install the Apache module mod_vhost_alias so I can use VirtualDocumentRoot. I've added LoadModule vhost_alias_module modules/mod_vhost_alias.so but the .so file does not actually exist. I could download it, but I'm not sure that's the correct way to do it. What is?

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• Laptop screen brightness stuck

  - by Bart van Heukelom

  I can no longer adjust the brightness of my laptop screen, it's stuck at the lowest. In Linux, the brightness adjustment keys (Fn + F4/F5) still work, since a brightness popup shows and the meter bar changes, but it does this in a strange way. Starting at 100%, each successive press of the "lower brightness" button moves the bar to: 67% 50% 0% 26% 12% Or another random pattern like that. The problem is not Linux however, since I can't change the brightness from Windows (7) either. Where do I even begin to look? Since the problem does not seem be OS-specific, I've searched in the BIOS, but it has no option like that. How did this happen? I think it's been this way since when I lowered the brightness to 0%, then pressed the "lower brightness" key again. Not sure about that though.

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• Inverse ARP lookup

  - by Bart van Heukelom

  How can I do an inverse ARP lookup in Windows and/or Linux? Say that I have the MAC address of wireless access point which is up and running in the network, but I forgot it's IP address?

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• Hubs/switches taking out switches?

  - by Bart Silverstrim

  Here's the issue...we have a network with a lot of Cisco switches. Someone plugged in a hub on the network, and then we started seeing "weird" behavior; errors in communication between clients and servers, or network timeouts, dropping network connections, etc. It seemed that somehow that hub (or SOHO switch) was particularly freaking out our Cisco 3700 series switches. Disconnect that hub or netgear-type SOHO switch and things settled down again. We're in the process of trying to get a centralized logging server for SNMP and management, etc., to see if we can trap errors or narrow down when someone does this sort of thing without our knowledge because things seem to work, for the most part, without issue, we just get freaky oddball incidents on particular switches that don't seem to have any explanation until we find out someone decided to take matters into their own hands to expand available ports in their room. Without getting into procedure changes or locking down ports or "in our organization they'd be fired" answers, can someone explain why adding a small switch or hub, not necessarily a SOHO router (even a dumb hub apparently caused the 3700's to freak out) sending DHCP request out, will cause issues? The boss said it's because the Cisco's are getting confused because that rogue hub/switch is bridging multiple MAC's/IP's into one port on the Cisco switches and they just choke on that, but I thought their routing tables should be able to handle multiple machines coming into the port. Anyone see that behavior before and have a clearer explanation of what's happening? I'd like to know for future troubleshooting and better understanding that just waving my hand and saying "you just can't".

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• Connecting to internet via phone on Linux

  - by Bart van Heukelom

  I have a Sony Ericsson C702 phone with a flat fee internet subscription (GPRS/UMTS). I'd like to connect my Linux (Kubuntu 9.04) laptop to internet via this phone, using bluetooth (I also have a cable connection but that's propietary, doubt it'll work). How can I do this, preferably via GUI / NetworkManager / the BT applet that comes with KDE? In Windows I use SE's PC suite software which works great, but is not available for Linux.

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• Programs minimized for long time takes long time to "wake up"

  - by bart

  I'm working in Photoshop CS6 and multiple browsers a lot. I'm not using them all at once, so sometimes some applications are minimized to taskbar for hours or days. The problem is, when I try to maximize them from the taskbar - it sometimes takes longer than starting them! Especially Photoshop feels really weird for many seconds after finally showing up, it's slow, unresponsive and even sometimes totally freezes for minute or two. It's not a hardware problem as it's been like that since always on all on my PCs. Would I also notice it after upgrading my HDD to SDD and adding RAM (my main PC holds 4 GB currently)? Could guys with powerful pcs / macs tell me - does it also happen to you? I guess OSes somehow "focus" on active software and move all the resources away from the ones that run, but are not used. Is it possible to somehow set RAM / CPU / HDD priorities or something, for let's say, Photoshop, so it won't slow down after long period of inactivity?

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• VERR_NOT_SUPPORTED when trying to create a windows 8 image in Virtualbox

  - by Bart Burg

  I'm trying to create a Virtualbox image of windows 8 consumer preview. I tried this tutorial: http://www.addictivetips.com/windows-tips/how-to-install-windows-8-on-virtualbox/ I did exactly what was said in that tutorial. At the step "Now navigate to the Windows 8 developer build ISO file that you downloaded and select it." I get the error "Could not get the storage format. (VERR_NOT_SUPPORTED)". I also get this if I use the regular wizard. Host OS: windows 7 Virtualbox version: 4.1.16 Both windows 8 64 bit and 32 bit tested.

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• Webserver logs: "Morfeus F***ing Scanner"

  - by Patrick

  I've just found these accesses in my web server log files: ::ffff:218.38.136.38 109.72.95.175 - [10/Jan/2011:02:54:12 +0100] "GET /user/soapCaller.bs HTTP/1.1" 404 345 "-" "Morfeus Fucking Scanner" ::ffff:218.38.136.38 109.72.95.174 - [10/Jan/2011:02:54:12 +0100] "GET /user/soapCaller.bs HTTP/1.1" 404 345 "-" "Morfeus Fucking Scanner" Should I start to worry ? Or is it just a normal attempt to hack my server ? thanks

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• Exchange MSExchangeIS Mailbox Store Error

  - by Bart Silverstrim

  Boss asked me to check to see if I could figure out why he's had to restart the services on the Exchange server three mornings in a row now. While going through the system logs I ran across an error from the MSExchangeIs Mailbox Store, category General, Event 9690. The message said (edited to make generalized): Exchange store 'First Storage Group\Mailbox Store (Servername)': The logical size of this database (the logical size equals the physical size of the .edb file and the .stm file minus the logical free space in each) is 22GB. This database size has exceeded the size limit of 22 GB. This database will be dismounted immediately. Hmm...happened at five in the morning, and I'm thinking this is a pretty good hint that this leads to the culprit. Thing is I'm not an Exchange expert, so I'm still googling around to figure out how to fix the problem. Any better guidance out there? Or am I barking up the wrong binary tree? Exchange System Manager reports that the server is "version 6.5 build 7638.2, SP2", standard, which I believe is Exchange 2003. It's running on Windows Server 2003 R2 Standard, SP2.

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• Windows detected a hard disk failure* - what should I do?

  - by bart

  I'm using Windows 7 x64 Ultimate, I'm getting windows error popups like this one for about 3 days, multiple times a day: This Samsung SpinPoint F3 HD502HJ 500 GB is about 2 years old and I already checked it with Samsung ES Tool 3.0, did all the scans (took hours) and everything is fine! I have no malware, viruses and this started to happen after I have had some electrcity issues at my house (multiple power surges / overvolatege during the night, PC was connected, but turned off), any ideas? What other test should I perform? I believe the disk could be damaged, but then diagnostic tools should prove this, right? *in fact "Windows detected hard disk problem" but I was unable to put word "problem" within the title as well.

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• Converting An Older VMWare Image to ESXi

  - by Bart Silverstrim

  I have just installed VMWare ESXi and imported one physical machine without issue and one virtual machine, from an older version of VMWare Server on a Linux system, to it without issue. But I have another machine (Windows XP), virtual running on the VMWare Server, that I can't get the Converter to work with. Converter runs, says everything is fine, but when I go to the ESXi VSphere manager and hit the button to power up that vm, the console stays black with a blinking cursor and the processor for that VM spikes 100% and stays there. An event log item in VSphere warns something about activation issues with Windows. Has anyone else run into this issue before? Is it something with the disk controller? I copied the folder with the VM directly to the storage drive on ESXi hoping to create a new machine and point the data store to that folder or at least that drive image; nope, something about not using an IDE controller (must be something with the older format). In short, converter is doing something that particular machine doesn't like, and I can't find a way to simply open that hard disk image or convert it unless someone else has seen this. I try attaching a bootable CD image for disk repair to see if it can check the hard drive but I can't seem to get the console to boot from it...either too slow on the button or it just isn't able to easily boot from a virtual drive image (.iso). Any suggestions or help?

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• Lucid Lynx login issue

  - by Bart Silverstrim

  Recently upgraded from Karmic to Lynx. Upgrade seemed to go well, no noticeable issues. I logged in, and my window manager wasn't starting. An application would appear, but sans control buttons and border, so figured the windows manager needed to be given a swift kick. Opened a web browser and a quick google had me run "metacity --replace &" and everything popped up. I re-ran the Compiz configuration tool to enable my rotating desktop cube to the way I liked it, and had to reconfigure my desktop switcher to the right number of desktops (although the first time I ran it, it crashed on the panel and reloaded...odd, but once it relaunched it seemed fine.) Today I installed updates, rebooted and logged in for the second time since my upgrade. Again, the window manager was dead, and my compiz settings were gone, and the workspaces were set back to four (and when I clicked on the preferences to change them, it crashed on the panel and reloaded again). Resetting everything made things look somewhat normal again. I'm guessing it'll work until I reboot again. Googling around isn't turning up similar complaints about Lucid Lynx and the window manager. Before I go deleting preference files, anyone else know of this kind of issue and what could be done about it? Or should I start taking the stab in the dark approach of deleting preference files hoping one of them is corrupt or has something unsupported in it that's throwing LL for a loop?

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• Nagios Woudn't Start, now won't Stop!

  - by Bart B

  I ran an update on a CentOS server running Nagios, after the update, Nagios failed to start. The error in the logs was: Failed to obtain lock on file /var/run/nagios.pid: Permission denied So, I checked and there was no pid file for Nagios in /var/run. I created one and gave it the following permissions: -rwxr--r-- 1 nagios nagios 6 May 31 11:58 nagios.pid Nagios then started and seems to be running normally. The only problem is, it refuses to stop now, so I can't re-start it to add new servers and services to be monitored! When I issue the command "service nagios stop", I get [FAILED], but nothing at all gets outputted to the log, and the service remains up. Any ideas on how I can get the service to stop now? I'm running the RPM version which was installed via yum from the RPMForge repositories. The server is CenotOS 5.5.

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• Webserver logs: "Morfeus Fucking Scanner"

  - by Patrick

  I've just found these accesses in my web server log files: ::ffff:218.38.136.38 109.72.95.175 - [10/Jan/2011:02:54:12 +0100] "GET /user/soapCaller.bs HTTP/1.1" 404 345 "-" "Morfeus Fucking Scanner" ::ffff:218.38.136.38 109.72.95.174 - [10/Jan/2011:02:54:12 +0100] "GET /user/soapCaller.bs HTTP/1.1" 404 345 "-" "Morfeus Fucking Scanner" Should I start to worry ? Or is it just a normal attempt to hack my server ? thanks

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• What is your IT-department to staff ratio?

  - by Bart Silverstrim

  This is a topic that may be rather political but it related to system administration still...how many people do you have supporting your users in your IT department? We have three people supporting something near 1500 systems and around 2400 people and a recent question was raised about why we have long times to get systems replaced, repaired, work orders fulfilled, etc. along with the system admin duties of maintaining the servers (mail, proxy, filters, VOIP, wireless, backup, etc.) Does anyone have numbers on what the "best practices" average is of support people to employees in an organization? EDIT:...from some of the answers that are appearing I'm starting to feel depressed...

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