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  • KScope - so much going on!

    - by jgelhaus
    Greetings from Kscope 11!  We are enjoying catching up with old friends as well as meeting new ones. There's so many excellent examples of superior development with Oracle Database all over the conference.  Our users never cease to amaze us. There are too many to mention in this short area, but a few highlights include: Monday night's Guru Panel of Tom Kyte, Steve Feuerstein and Cary Millsap ODTUG Board member Monty Latiolais interview with Oracle vp of Database Development, Mike Hichwa Fabulous time aboard the Queen Mary!! See all the Kscope videos As the conference winds down, we thank everyone (wonderful planning and conference execution) as well as bid our goodbyes.  It's just for a short while as we make plans to attend Kscope12 - see ya'll in San Antonio!

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  • ODTUG is Looking for your ADF Feedback

    - by Shay Shmeltzer
    While we at Oracle are busy planning next month's Oracle OpenWorld - which should have one of the busiest schedule ever for ADF developers - another conference is also looking to know what you would like to learn about Oracle ADF. ODTUG is well on their way planning the upcoming KScope 13 conference - and they would like to better understand the needs of developers who are already working with ADF or of developers who are about to embark on their ADF road. They have put up a new short survey to collect your thoughts here. And while we are talking about KScrope it is worth mentioning that one easy way to get a free pass to that conference is to get accepted as a speaker and their call for papers is now open. Check it out and submit your ADF abstracts. And one last point about ODTUG - they just added several web seminars about ADF to their upcoming schedule of free online seminars - check it out and register now - membership is not required for attending the seminars.

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  • Do More, Spend Less, Speed Time to Market – All with Oracle Database Appliance.

    - by jgelhaus
    Do More, Spend Less, Speed Time to Market – All with Oracle Database Appliance. Join Oracle for a first hand experience that will highlight how your business can lower TCO for hardware and software, do more with your existing personnel and resources, and get your products to market faster with Oracle Database Appliance. Learn how you can take advantage of the world's most popular database – Oracle Database 11g – in a single solution that's affordable, provides automated installation, is easy to manage, and is supported end-to-end by Oracle. Oracle Database Appliance is the complete package: software, server, storage, and networking, all designed by Oracle to simplify your technology and let you get down to business. Webcast Schedule Wednesday, April 4 1:00pm Eastern Webcast Link Teleconference: 1-866-753-5684 Conference Code: 61908866 Passcode: oda Add meeting to your calendar Wednesday, April 11 1:00pm Eastern Webcast Link Teleconference: 1-866-753-5684 Conference Code: 61909590 Passcode: oda Add meeting to your calendar Wednesday, April 18 1:00pm Eastern Webcast Link Teleconference: 1-866-753-5684 Conference Code: 61910385 Passcode: oda Add meeting to your calendar

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  • What should PASS be?

    - by RickHeiges
    Recently, there have been some blog posts about what PASS should be? It is great to see these posts because it gives the BoD feedback on how we are doing and where we can improve. When I first started to get involved in PASS back in 2001, PASS was little more than a conference and some loosely affiliated chapters. It wanted to be more and claimed to be more, but it wasn't. The conference was (and still is) our main source of revenue. The website was essentially a brochure for the conference. The...(read more)

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  • OpenWorld 2011 Call for Papers: Deadline March 27

    - by antonio romero
    OpenWorld 2011 is now open for the public to submit session proposals. We would like to encourage our customers, and partners to participate in this ‘call for papers” (CFP) process. CFP for the general public, non-Oracle employee submitters, closes on March 27, 2011. Please share the information provided below with your contacts. General Information Conference Location: Moscone Convention Center, San Francisco, CA. Conference Date: Sunday - Thursday, October 2 - 6, 2011 Conference Website: http://www.oracle.com/us/openworld CFP Website: https://oracleus.wingateweb.com/portal/cfp/ Paper submission key dates: Deliverables Due Dates Call for Papers Begins Wednesday, March 9 Call for Papers Ends Sunday, March 27 – 11:59 pm PDT Notifications for Accepted and Declined Submissions Sent End of May Questions regarding the Call for Papers, send an email to [email protected]

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  • NDC Oslo Videos Are Online

    - by Brian Schroer
    Originally posted on: http://geekswithblogs.net/brians/archive/2014/06/07/ndc-oslo-videos-are-online.aspxJust when I was almost caught up on TechEd North America 2014 videos… The sessions from this week’s NDC Oslo conference can be viewed now on their Vimeo site: http://vimeo.com/ndcoslo/videos/sort:date/format:detail You can filter the conference’s agenda and find speakers / topics that you’re interested in via this page: http://ndcoslo.oktaset.com/agenda. If I counted correctly, there are 173(!) videos from this year’s conference, and a total of 467 videos from this and previous years. I’ve watched a lot of sessions from the major conferences that include .NET material, and NDC consistently has the best presentations in my opinion. There are lots of my favorite speakers: Crockford, Uncle Bob, Damian Edwards, Venkat Subramanian, Hanselman (I’m interested in seeing if he still thinks “poop” is funny, or got that out of his system at TechEd ;), Cory House (hey, KC!), the .NET Rocks Guys and more, so check it out!

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  • Oracle OpenWorld Call for Papers is Now Open through April 9th!

    - by Di Seghposs
    Get Your Papers Ready!! The OpenWorld 2012 Call for Papers is Now Open!! Interested in sharing your Oracle UPK story at the most important educational conference of 2012? Customers or partners who would like an opportunity to speak at OpenWorld should submit an abstract. If your session is selected, Oracle will waive the conference registration fee – saving you anywhere from $1,795 to $2,595. For details about the conference, visit the Oracle OpenWorld website.          Click here to submit your OpenWorld Session Abstract. Don't delay -- submit your abstract today - the Call for Papers closes on April 9, 2012 - Share your Oracle UPK Success Story at Oracle OpenWorld!

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  • DotNetNuke Connections Call for Speakers

    As I indicated last week, I am pleased to announce the Call for Speakers for the 2010 DotNetNuke Connections conference. Once again, this years conference will be held at the Mandalay Bay in Las Vegas from November 1st through the 4th with pre and post-conference training available as well. We could not do this show without our speakers and we have been fortunate in the past to have had some great session proposals by many well respected speakers. Some of those speakers have been selected to present...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • First 100 Registrations to Prairie Dev Con Get a Free 1 Month Subscription to TekPub!

    - by D'Arcy Lussier
    Thanks to our generous friends at TekPub, the first 100 registrants to the Prairie Developer Conference will receive a complimentary 1 month subscription to TekPub’s content! We’ll also be giving away 2 year long subscriptions at the conference as well! TekPub is the creation of Rob Conery and James Avery. They offer web-based learning videos covering a wide variety of topics that span Microsoft, Ruby, Open Source, Linux, Best Practices, and more…there’s literally an embarrassment of technology learning riches available through their site at very affordable costs! So check out TekPub today, and make sure to register for Prairie Developer Conference early to take advantage of the 1-month subscription offer!

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  • Call for Paper: Oracle OpenWorld 2011

    - by jean-pierre.dijcks
    OpenWorld 2011 is now open for the public to submit session proposals. We would like to encourage our customers, and partners to participate in this ‘call for papers” (CFP) process. CFP for the general public, non-Oracle employee submitters, closes on March 27, 2011. Here are the details: Conference Location: Moscone Convention Center, San Francisco, CA. Conference Date: Sunday - Thursday, October 2 - 6, 2011 Conference Website: http://www.oracle.com/us/openworld CFP Website: https://oracleus.wingateweb.com/portal/cfp/ Paper submission key dates: Deliverables Due Dates Call for Papers Begins Wednesday, March 9 Call for Papers Ends Sunday, March 27 – 11:59 pm PDT Notifications for Accepted and Declined Submissions Sent End of May Questions regarding the Call for Papers, send an email to [email protected]

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  • Search for the Content You Don't Want to Miss

    - by Oracle OpenWorld Blog Team
    by Meg Ehman The Oracle OpenWorld 2013 content catalog is now live—more accessible than ever with all you need to know about sessions, speakers, demos, labs, user groups, exhibitors, and more. This year, for the first time, you’ll find all Oracle conference content in a single catalog. You can browse the entire catalog at one time, or filter your search by conference, product, session, speaker, or other keywords.  If you find a session you think friends or colleagues would like to attend, share it with them through Facebook or Twitter. Start checking out Oracle OpenWorld content now to make sure you know how to plan your week at the conference. Then when Schedule Builder goes live in early August you’ll be ready to sign up quickly to have the best chance for getting into all of the great sessions you want to.   Search Content Catalog NowLearn More about Oracle OpenWorldRegister for Oracle OpenWorld

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  • What`s Coming Up for ASP.NET

    In case you really did miss it, aspConf 2012 is a free, virtual conference dedicated to ASP.NET and organized by and for the community. It was held July 17 and 18. You can check out past conference videos and training sessions here. This year's conference featured more than 60 presentations from speakers both inside and outside of Microsoft. Scott Hanselman, the organizer, gave the second day's keynote speech. The Principle Community Architect for the Azure Web Team, Hanselman started by talking about where ASP.NET is now and some of the aspects that make its users unhappy. He then moved on t...

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  • HTML5 est-il adapté pour les jeux ? La puissance et les pièges du langage explorés lors d'un événement parrainé par Google et Microsoft

    HTML5 est-il adapté pour les jeux sur le Web ? La puissance et les pièges du langage explorés lors d'un événement parrainé par Google et Microsoft Le futur standard émergeant du Web HTML5, qui est « présenté comme la technologie devant repousser les limites du Web », a été disséqué lors de l'événement « New Game Conference». Parrainé par Google et Microsoft, «New Game Conference» est le premier événement HTML5 pour les développeurs de jeux, qui s'est déroulé à San Francisco. Les sessions qui ont été présentées lors de la conférence ont permis d'explorer à partir d'exemple concret, la construction des jeux HTML5 en utilisant Canvas, WebGL et JavaScript. Le port d...

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  • Oracle OpenWorld Call for Papers is Now Open through April 9th!

    - by Pam Petropoulos
      The OpenWorld 2012 Call for Papers is Now Open!! The most important educational conference of 2012 is fast approaching and you have an opportunity to share your AutoVue success story. Customers or partners interested in presenting during Oracle OpenWorld 2012 should submit a presentation abstract. If your session is selected, Oracle will waive the conference registration fee – saving you anywhere from $1,795 to $2,595. For details about the conference, visit the Oracle OpenWorld website. Don't delay -- submit your presentation abstract today - the Call for Papers closes on Monday, April 9, 2012.   Click here to submit your OpenWorld Presentation Abstract Oracle OpenWorld 2012 takes place in San Francisco, CA from September 30 - October 4, 2012.

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  • Few events I&rsquo;m speaking at in early 2013

    - by Mladen Prajdic
    2013 has started great and the SQL community is already brimming with events. At some of these events you can come say hi. I’ll be glad you do! These are the events with dates and locations that I know I’ll be speaking at so far.   February 16th: SQL Saturday #198 - Vancouver, Canada The session I’ll present in Vancouver is SQL Impossible: Restoring/Undeleting a table Yes, you read the title right. No, it's not about the usual "one table per partition" and "restore full backup then copy the data over" methods. No, there are no 3rd party tools involved. Just you and your SQL Server. Yes, it's crazy. No, it's not for production purposes. And yes, that's why it's so much fun. Prepare to dive into the world of data pages, log records, deletes, truncates and backups and how it all works together to get your table back from the endless void. Want to know more? Come and see! This is an advanced level session where we’ll dive into the internals of data pages, transaction log records and page restores.   March 8th-9th: SQL Saturday #194 - Exeter, UK In Exeter I’ll be presenting twice. On the first day I’ll have a full day precon titled: From SQL Traces to Extended Events - The next big switch This pre-con will give you insight into both of the current tracing technologies in SQL Server. The old SQL Trace which has served us well over the past 10 or so years is on its way out because the overhead and details it produces are no longer enough to deal with today's loads. The new Extended Events are a new lightweight tracing mechanism built directly into the SQLOS thus giving us information SQL Trace just couldn't. They were designed and built with performance in mind and it shows. The new Extended Events are a new lightweight tracing mechanism built directly into the SQLOS thus giving us information SQL Trace just couldn't. They were designed and built with performance in mind and it shows. Mastering Extended Events requires learning at least one new skill: XML querying. The second session I’ll have on Saturday titled: SQL Injection from website to SQL Server SQL Injection is still one of the biggest reasons various websites and applications get hacked. The solution as everyone tells us is simple. Use SQL parameters. But is that enough? In this session we'll look at how would an attacker go about using SQL Injection to gain access to your database, see its schema and data, take over the server, upload files and do various other mischief on your domain. This is a fun session that always brings out a few laughs in the audience because they didn’t realize what can be done.   April 23rd-25th: NTK conference - Bled, Slovenia (Slovenian website only) This is a conference with history. This year marks its 18th year running. It’s a relatively large IT conference that focuses on various Microsoft technologies like .Net, Azure, SQL Server, Exchange, Security, etc… The main session’s language is Slovenian but this is slowly changing so it’s becoming more interesting for foreign attendees. This year it’s happening in the beautiful town of Bled in the Alps. The scenery alone is worth the visit, wouldn’t you agree? And this year there are quite a few well known speakers present! Session title isn’t known yet.       May 2nd-4th: SQL Bits XI – Nottingham, UK SQL Bits is the largest SQL Server conference in Europe. It’s a 3 day conference with top speakers and content all dedicated to SQL Server. The session I’ll present here is an hour long version of the precon I’ll give in Exeter. From SQL Traces to Extended Events - The next big switch The session description is the same as for the Exeter precon but we'll focus more on how the Extended Events work with only a brief overview of old SQL Trace architecture.

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  • Microsoft Cloud Day - the ups and downs

    - by Charles Young
    The term ‘cloud’ can sometimes obscure the obvious.  Today’s Microsoft Cloud Day conference in London provided a good example.  Scott Guthrie was halfway through what was an excellent keynote when he lost network connectivity.  This proved very disruptive to his presentation which centred on a series of demonstrations of the Azure platform in action.  Great efforts were made to find a solution, but no quick fix presented itself.  The venue’s IT facilities were dreadful – no WiFi, poor 3G reception (forget 4G…this is the UK) and, unbelievably, no-one on hand from the venue staff to help with infrastructure issues.  Eventually, after an unscheduled break, a solution was found and Scott managed to complete his demonstrations.  Further connectivity issues occurred during the day. I can say that the cause was prosaic.  A member of the venue staff had interfered with a patch board and inadvertently disconnected Scott Guthrie’s machine from the network by pulling out a cable. I need to state the obvious here.  If your PC is disconnected from the network it can’t communicate with other systems.  This could include a machine under someone’s desk, a mail server located down the hall, a server in the local data centre, an Internet search engine or even, heaven forbid, a role running on Azure. Inadvertently disconnecting a PC from the network does not imply a fundamental problem with the cloud or any specific cloud platform.  Some of the tweeted comments I’ve seen today are analogous to suggesting that, if you accidently unplug your microwave from the mains, this suggests some fundamental flaw with the electricity supply to your house.   This is poor reasoning, to say the least. As far as the conference was concerned, the connectivity issue in the keynote, coupled with some later problems in a couple of presentations, served to exaggerate the perception of poor organisation.   Software problems encountered before the conference prevented the correct set-up of a smartphone app intended to convey agenda information to attendees.  Although some information was available via this app, the organisers decided to print out an agenda at the last moment.  Unfortunately, the agenda sheet did not convey enough information, and attendees were forced to approach conference staff through the day to clarify locations of the various presentations. Despite these problems, the overwhelming feedback from conference attendees was very positive.  There was a real sense of excitement in the morning keynote.  For many, this was their first sight of new Azure features delivered in the ‘spring’ release.  The most common reaction I heard was amazement and appreciation that Azure’s new IaaS features deliver built-in template support for several flavours of Linux from day one.  This coupled with open source SDKs and several presentations on Azure’s support for Java, node.js, PHP, MongoDB and Hadoop served to communicate that the Azure platform is maturing quickly.  The new virtual network capabilities also surprised many attendees, and the much improved portal experience went down very well. So, despite some very irritating and disruptive problems, the event served its purpose well, communicating the breadth and depth of the newly upgraded Azure platform.  I enjoyed the day very much.

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  • Thoughts on ODTUG Kscope12

    - by thatjeffsmith
    The rodeo rocked! This wasn’t my first rodeo, and it wasn’t my first Kscope, but it was probably my favorite one. What is Kscope? It’s the annual conference for the Oracle Development Tools User Group. 1,000+ attendees from 20+ countries with an average Jeff Klout score of 65. I just made that metric and score up, but this conference attracts the best and brightest in the Oracle database space. I’m not just talking about the speakers either. The attendees are all top notch. They actively participate in sessions, make an effort to get to know their fellow conference mates, and often turn into volunteers and speakers. Developers that enjoy unit testing, understand the importance of modeling your data, and are eager to understand the Oracle CBO – these are traits that describe the ‘average’ ODTUG developer. 2012′s event was held in San Antonio. Yes, it was very hot. But this might have been the nicest Marriott property I’ve ever visited, and I’ve stayed at some nice ones in Hawaii and St. Thomas. They had free WiFi everywhere – the rooms, the Conference Center, the lobby, bars, everywhere. And it worked. The after hours events were very fun. I embarrassed myself several times, but that’s OK. The rodeo was an awesome event and the Thirsty Games experience was something I hope does not make it onto YouTube or Facebook — talking to you Chet Justice. I finally got to meet and spend some time with some folks I’ve always wanted to get to know better, @timothyjgorman, @alexgorbachev, @lj_dobson, @dschleis, @kentGraziano, @chriscmuir, @GaloBalda, @patch72, and many, many more! I even made some new friends thanks to the Mentor program and @carol_finn. 2013′s event will be in New Orleans. If you haven’t joined ODTUG or haven’t made it to Kscope, go ahead and mark your calendars. I had 3 presentations this year. Sunday’s was not a good performance, and I want to apologize to anyone who was there and was hoping for more. My Tips and Debugging sessions on Monday and Tuesday were more to my liking, and I enjoyed them as a presenter. I hope you enjoyed them as an attendee. I understand that my slidedecks were corrupted on the ODTUG site, and I’m working with the coordinator now to get those fixed ASAP. Apparently the 2 most well-received Tips was the /*CSV*/ formatting hint and recalling your previous SQL history via the keyboard. I’ll be doing a follow-up webinar with ODTUG in a few weeks for those members that weren’t able to see my Tips and Debugger sessions in San Antonio. I’ll be sure to post details on that here when I have the details. My next scheduled conference is Oracle Open World, and I may have a couple of shows after that to round out 2012.

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  • Have you ever wondered...?

    - by diana.gray
    I've often wondered why folks do the same thing over and over. For some of us, it's because we "don't get it" and there's an abundance of TV talk shows that will help us analyze the why of it. Dr. Phil is all too eager to ask "...and how's that working for you?". But I'm not referring to being stuck in a destructive pattern or denial. I'm really talking about doing something over and over because you have found a joy, a comfort, a boost of energy from an activity or event. For example, how many times have I planted bulbs in November or December only to be amazed by their reach, colors, and fragrance in early spring? Or baked fresh cookies and allowed the aroma to fill the house? Or kissed a sleeping baby held gently in my arms and being reminded of how tiny and fragile we all are. I've often wondered why it is that I get so much out of something I've done so many times. I think it's because I've changed. The activity may be the same but in the preceding days, months and years I've had new experiences, challenges, joys and sorrows that have shaped me. I'm different. The same is true about attending the Professional Businesswomen of California (PBWC) conference. Although the conference is an annual event held at San Francisco's Moscone Center, I still enjoy being with 3,000 other women like me. Yes, we work at different companies and in different industries, have different lifestyles and are at different stages in our professional careers and personal lives; but we are all alike in that we bring the NEW me each year that we attend. This year I can cheer when Safra Catz, President of Oracle, encourages us to trust our intuition; that "if something doesn't make sense, it doesn't make sense". And I can warmly introduce myself to Lisa Askins, Cheryl Melching's business partner at Center Stage Group, when I would have been too intimated to do so last year. This year I can commit to new challenges such as "no whining, no excuses and no gossip" as suggested by Roxanne Emmerich, a goal that I would have wavered on last year. I can also embrace the suggestion given by Dr. Ian Smith to "spend one hour each day" on me - giving myself time to rejuvenate. A friend, when asked if she was attending PBWC this year, said "I've attended the conference several times and there's nothing new!" My perspective is that WE are what makes PBWC's annual conference new. We are far different in 2010 than we were in 2009. We are learning, growing, developing and shedding and that's what makes the conference fresh, vibrant, rewarding, and lasting. It is the diversity of women coming together that makes it new. By sharing our experiences, we discover. By meeting with one another professionally and personally, we connect. And by applying the wisdom learned, we shine. We are reNEW-ed. It shows in our fresh ideas, confident interactions, strategic decisions and successful businesses. This refreshed approach is what our companies want and need, our families depend on, our communities and nation look to for creative solutions to pressing concerns. Thanks Oracle for your continued support and thanks PBWC for providing an annual day to be reNEW-ed.

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  • js regex replace multiple words

    - by Raghav
    I need to replace ${conferance name} with ABC, ${conference day} with Monday in the following sentence. Could some one help me with the regex. var text = "<td>${conference name}</td><td>${conference day}</td>" var list = ["${conferance name}", "${conference day}" ] for (var j = 1; j < list.length; j++) { //Extracting the col name var colName = list[j].split("${"); colName = colName.split("}")[0]; //Replacing the col name text = text.replace(new RegExp('\\$\\{' + colName + '\\}', 'g'), "ABC"); } The above code repalces fine if i have ${conference_name}, but it fails when i have a space in between. The list is a dynamic array. And the Replace statements are also dynamic. I just simulated them as objects here for fitting them in the Regex Statement. Thanks in Advance.

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  • Tellago & Tellago Studios at Microsoft TechReady

    - by gsusx
    This week Microsoft is hosting the first edition of their annual TechReady conference. Even though TechReady is an internal conference, Microsoft invited us to present a not one but two sessions about some our recent work. We are particularly proud of the fact that one of those sessions is about our SO-Aware service registry. We see this as a recognition to the growing popularity of SO-Aware as the best Agile SOA governance solution in the Microsoft platform. Well, on Tuesday I had the opportunity...(read more)

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  • Partitioning Webcast Details - 17/03/2010

    - by Alex Blyth
    Hi AllHere are the details for Wednesday's (17th March 2010) webcast on Partitioning:Webcast is at http://strtc.oracle.com (IE6, 7 & 8 supported only)Conference ID for the webcast is 6168728There is no conference keyPlease use your real name in the name field (just makes it easier for us to help you out if we can't answer your questions on the call)Audio details:NZ Toll Free - 0800888157 orAU Toll Free - 1800420354Meeting ID: 7914841Meeting Passcode: 17032010Talk to you all WednesdayAlex

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  • Want to go to DevConnections for Free? Speak at DotNetNuke Connections

    So every year in November (for the past 3 years at least!) DotNetNuke has been part of the DevConnections conference in Las Vegas, Nevada. This year (2010) will be no different as DotNetNuke Connections is back ( This years conference is scheduled...(read more)...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Community Conversation

    - by ultan o'broin
    Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • Interview with Lenz Grimmer about MySQL Connect

    - by Keith Larson
    Keith Larson: Thank you for allowing me to do this interview with you.  I have been talking with a few different Oracle ACEs   about the MySQL Connect Conference. I figured the MySQL community might be missing you as well. You have been very busy with Oracle Linux but I know you still have an eye on the MySQL Community. How have things been?Lenz Grimmer: Thanks for including me in this series of interviews, I feel honored! I've read the other interviews, and really liked them. I still try to follow what's going on over in the MySQL community and it's good to see that many of the familiar faces are still around. Over the course of the 9 years that I was involved with MySQL, many colleagues and contacts turned into good friends and we still maintain close relationships.It's been almost 1.5 years ago that I moved into my new role here in the Linux team at Oracle, and I really enjoy working on a Linux distribution again (I worked for SUSE before I joined MySQL AB in 2002). I'm still learning a lot - Linux in the data center has greatly evolved in so many ways and there are a lot of new and exciting technologies to explore. Keith Larson: What were your thoughts when you heard that Oracle was going to deliver the MySQL Connect conference to the MySQL Community?Lenz Grimmer: I think it's testament to the fact that Oracle deeply cares about MySQL, despite what many skeptics may say. What started as "MySQL Sunday" two years ago has now evolved into a full-blown sub-conference, with 80 sessions at one of the largest corporate IT events in the world. I find this quite telling, not many products at Oracle enjoy this level of exposure! So it certainly makes me feel proud to see how far MySQL has come. Keith Larson: Have you had a chance to look over the sessions? What are your thoughts on them?Lenz Grimmer: I did indeed look at the final schedule.The content committee did a great job with selecting these sessions. I'm glad to see that the content selection was influenced by involving well-known and respected members of the MySQL community. The sessions cover a broad range of topics and technologies, both covering established topics as well as recent developments. Keith Larson: When you get a chance, what sessions do you plan on attending?Lenz Grimmer: I will actually be manning the Oracle booth in the exhibition area on one of these days, so I'm not sure if I'll have a lot of time attending sessions. But if I do, I'd love to see the keynotes and catch some of the sessions that talk about recent developments and new features in MySQL, High Availability and Clustering . Quite a lot has happened and it's hard to keep up with this constant flow of new MySQL releases.In particular, the following sessions caught my attention: MySQL Connect Keynote: The State of the Dolphin Evaluating MySQL High-Availability Alternatives CERN’s MySQL “as a Service” Deployment with Oracle VM: Empowering Users MySQL 5.6 Replication: Taking Scalability and High Availability to the Next Level What’s New in MySQL Server 5.6? MySQL Security: Past and Present MySQL at Twitter: Development and Deployment MySQL Community BOF MySQL Connect Keynote: MySQL Perspectives Keith Larson: So I will ask you just like I have asked the others I have interviewed, any tips that you would give to people for handling the long hours at conferences?Lenz Grimmer: Wear comfortable shoes and make sure to drink a lot! Also prepare a plan of the sessions you would like to attend beforehand and familiarize yourself with the venue, so you can get to the next talk in time without scrambling to find the location. The good thing about piggybacking on such a large conference like Oracle OpenWorld is that you benefit from the whole infrastructure. For example, there is a nice schedule builder that helps you to keep track of your sessions of interest. Other than that, bring enough business cards and talk to people, build up your network among your peers and other MySQL professionals! Keith Larson: What features of the MySQL 5.6 release do you look forward to the most ?Lenz Grimmer: There has been solid progress in so many areas like the InnoDB Storage Engine, the Optimizer, Replication or Performance Schema, it's hard for me to really highlight anything in particular. All in all, MySQL 5.6 sounds like a very promising release. I'm confident it will follow the tradition that Oracle already established with MySQL 5.5, which received a lot of praise even from very critical members of the MySQL community. If I had to name a single feature, I'm particularly and personally happy that the precise GIS functions have finally made it into a GA release - that was long overdue. Keith Larson:  In your opinion what is the best reason for someone to attend this event?Lenz Grimmer: This conference is an excellent opportunity to get in touch with the key people in the MySQL community and ecosystem and to get facts and information from the domain experts and developers that work on MySQL. The broad range of topics should attract people from a variety of roles and relations to MySQL, beginning with Developers and DBAs, to CIOs considering MySQL as a viable solution for their requirements. Keith Larson: You will be attending MySQL Connect and have some Oracle Linux Demos, do you see a growing demand for MySQL on Oracle Linux ?Lenz Grimmer: Yes! Oracle Linux is our recommended Linux distribution and we have a good relationship to the MySQL engineering group. They use Oracle Linux as a base Linux platform for development and QA, so we make sure that MySQL and Oracle Linux are well tested together. Setting up a MySQL server on Oracle Linux can be done very quickly, and many customers recognize the benefits of using them both in combination.Because Oracle Linux is available for free (including free bug fixes and errata), it's an ideal choice for running MySQL in your data center. You can run the same Linux distribution on both your development/staging systems as well as on the production machines, you decide which of these should be covered by a support subscription and at which level of support. This gives you flexibility and provides some really attractive cost-saving opportunities. Keith Larson: Since I am a Linux user and fan, what is on the horizon for  Oracle Linux?Lenz Grimmer: We're working hard on broadening the ecosystem around Oracle Linux, building up partnerships with ISVs and IHVs to certify Oracle Linux as a fully supported platform for their products. We also continue to collaborate closely with the Linux kernel community on various projects, to make sure that Linux scales and performs well on large systems and meets the demands of today's data centers. These improvements and enhancements will then rolled into the Unbreakable Enterprise Kernel, which is the key ingredient that sets Oracle Linux apart from other distributions. We also have a number of ongoing projects which are making good progress, and I'm sure you'll hear more about this at the upcoming OpenWorld conference :) Keith Larson: What is something that more people should be aware of when it comes to Oracle Linux and MySQL ?Lenz Grimmer: Many people assume that Oracle Linux is just tuned for Oracle products, such as the Oracle Database or our Engineered Systems. While it's of course true that we do a lot of testing and optimization for these workloads, Oracle Linux is and will remain a general-purpose Linux distribution that is a very good foundation for setting up a LAMP-Stack, for example. We also provide MySQL RPM packages for Oracle Linux, so you can easily stay up to date if you need something newer than what's included in the stock distribution.One more thing that is really unique to Oracle Linux is Ksplice, which allows you to apply security patches to the running Linux kernel, without having to reboot. This ensures that your MySQL database server keeps up and running and is not affected by any downtime. Keith Larson: What else would you like to add ?Lenz Grimmer: Thanks again for getting in touch with me, I appreciated the opportunity. I'm looking forward to MySQL Connect and Oracle OpenWorld and to meet you and many other people from the MySQL community that I haven't seen for quite some time! Keith Larson:  Thank you Lenz!

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  • IDC: Oracle Doubles Down on Life Sciences Sales & Marketing

    - by charles.knapp
    "This past week Oracle held its 5th annual Life Sciences Forum in Princeton, NJ. The conference provided a wide range of content focused on their products and partnerships across the life science spectrum. But this year's conference placed strong emphasis on Oracle's new CRM On Demand Life Sciences Edition R17, and deservedly so. R17 is the largest, and most impressive, CRM On Demand release that Oracle has had to date, and it provides many significant upgrades over earlier versions." Read more here.

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