Search Results

Search found 3414 results on 137 pages for 'happy emi'.

facebook twitter digg google delicious technorati stumbleupon myspace wordpress linkedin gmail igoogle windows live tumblr viadeo yahoo buzz yahoo mail yahoo bookmarks favorites email print

Page 13/137 | < Previous Page | 9 10 11 12 13 14 15 16 17 18 19 20  | Next Page >

  • Running CLOC (count lines of code) on Windows...or alternative

    - by Chelonian
    I'm trying to use CLOC on Windows (XP) to count lines of code, and I can't get it to work. I downloaded the latest Win installer for CLOC 1.5.6, ran it (which caused a "DOS" window to open, scroll with text rapidly, then close before I could read anything) and then wrote cloc at the cmd prompt...and Windows doesn't recognize it as a command. Or if there is another easy-to-use lines of code counter that one could recommend (that runs on Windows), I'd be happy to try that.

    Read the article

  • An SEO Service Provider is a Must For Content Creation

    Anyone who plans on making any search engine optimizing (SEO) changes to their website should consider hiring an Internet marketing company who will know precisely how to create keywords that will attract a lot of traffic to your website. This will, in turn, increase your sales. Of course, you will need to be happy with these keywords before the person whom you hire will create highly effective, original, and unique content for your website.

    Read the article

  • How do I create a background image on web page?

    - by kasha
    I am a new designer so hopefully this question isn't too basic! How do I create a background image on a webpage for a programmer? I designed the page in photoshop and I would like to know how to send the background image (the 25% opacity buildings overlay). I would be happy to send the main image (but it is too large and I imagine would slow the site and loading time drastically). here is the link to the design... http://problemio.com/home_page_1_1.pdf

    Read the article

  • Which Techniques Are Best When Creating Backlinks?

    All webmasters are keen to get good backlinks to their sites, and with good reason. The search engines love backlinks, and it can often mean more visitors as people follow those links. But, certain techniques will increase the chances that the search engines will be happy with your efforts.

    Read the article

  • Oracle ADF Mobile

    - by Cinzia Mascanzoni
    We are happy to announce that Oracle ADF Mobile is now available for our customers.Oracle ADF Mobile enables developer to build applications that install and run on both iOS and Android devices from one source code. Development is done with JDeveloper and ADF and leverages Java and HTML5 technologies, while keeping the same visual and declarative approach ADF is known for. Please Click here to read more about the Oracle ADF Mobile release and learn more on our OTN Page.

    Read the article

  • Error during installation of an SQL server Failover Cluster Instance

    A common issue I've run into while helping with SQL Server Failover Cluster (FCI) installations is the failure of the Network Name. In the following post I'll discuss a bit of background, the common root cause, and how to resolve it. Countless happy developers. One award-winning bundle.The SQL Developer Bundle can transform the way you and your team work, aiding collaboration, efficiency, and consistency. Download your free trial now.

    Read the article

  • Retrofit Certification

    - by Bill Evjen
    Impact of Regulations on Cabin Systems Installation John Courtright, Structural Integrity Engineering There are “heightened” FAA attention to technical issues related to IFE and Wi-Fi Systems Installations The Aging Aircraft Safety Rule – EWIS & Damage Tolerance Analysis The Challenge: Maximize Flight Safety While Minimizing Costs Issue Papers & Testing, Testing, Testing The role of Airworthiness Directives (ADs) on the design of many IFE systems and all antenna systems. Goal is safety AND cost-effective maintenance intervals and inspection techniques The STC Process Briefly Stated Type Certifications (TC) Supplemental Type Certifications (STC) The STC Process Project Specific Certification Plan (PSCP) Managed by FAA Aircraft Certification Office (ACO) Type of Project (Electrical/Mechanical Systems or Structural) Specific Type of Aircraft Being Modified Schedule Design & Installation Location What does the STC Plan (PSCP) Cover? System Description – What does the system do? System qualification – Are the components qualified? Certification requirements – What FARs are applicable? Installation detail – what is being modified? Prototype installation – What is new? Functional hazard Assessment (FHA) – is it safe? EZAP-EWIS Requirements – Any aging aircraft issues? Certification Data – How is compliance achieved? Delegation and FAA involvement – Who is doing the work? Proposed certification schedule – When is the installation? Certification documentation – What the FAA Expects to see Cabin Systems Certification Concerns In addition to meeting the requirements for DO-160, Cabin System Certification needs to address issues related to: Power management: Generally, IFE and Wi-Fi Systems are classified as “Non-Essential Equipment” from a certification viewpoint. Connected to “non-essential” power buses Must be able to shed IFE & Wi-Fi Systems in a smoke/fire event or Other electrical emergency (FAA Policy 00-111-160) FAA is more relaxed with testing wi-fi. It used to be that you had to have 150 seats with laptops running wi-fi, but now it is down to around 50. Aging aircraft concerns – electrical and structural Issue papers addressing technical concerns involving: “Structural Certification Criteria for Large Antenna Installations” Antenna “Vibration/Buffeting Compliance Criteria” DO-160 : Environmental Test Procedures DO 160 – “Environmental Conditions and Test Procedures for Airborne Equipment”, Issued by RTCA Provides guidance to equipment manufacturers as to testing requirements Temperature: –40C to +55C Vibration and Shock Contaminant susceptibility – fluids and dust Electro-magnetic Interference Cabin systems are generally classified as “non-essential” Swissair 111 crashed (in part) due to non-standard wiring practices. EWIS Design Implications Installation design must take EWIS Requirements into account. This generally means: Aircraft surveys are needed to identify proper wire routing Ensure existing wiring diagrams are correct Identify primary/Secondary/Tertiary bus locations Verify proper separation of wire bundles exist Required separation from fuel quantity indicator system (FQIS) to prevent fuel tang ignition Enhanced Zonal Analysis Procedure (EZAP) Performed EZAP was developed by the Aging Transport Systems Rulemaking Advisory Committee (ATSRAC) EZAP is the method for analyzing airplane zones with an emphasis on evaluating wiring systems and the existence of combustibles  in the cabin. Certification Considerations for Wi-Fi Systems Electrical – All existing DO 160 testing required Issue papers required Onboard EMI testing – any interference with aircraft systems when multiple wi-fi users are logged on? Vibration/Buffeting compliance criteria – what is the effect of the antenna on aircraft flight characteristics? Structural certification criteria – what are the stress loads on the aircraft at the antenna location and what is the impact on maintenance inspection criteria for the airline? Damage tolerance analysis required Goal – minimize maintenance inspection intervals

    Read the article

  • Citrix Access Gateway with Citrix Receiver

    - by vm370
    I'm currently using a Citrix Access Gateway with firmware 5.0.4 to provide access over an SSL-VPN to an isolated environment, which is connected to over the Citrix Access Gateway Client, which is delivered by the device by default. However we encountered different problems, e.g. that it's somehow not possible to get it out of the autostart (not registered as a service or in the autostart?!) and it killed the Cisco VPN Client, which is used in the company and unfortunately cannot be replaced. The Cisco client can also just be used again after a procedure with cleaning the registry from all CAG Client remains, which requires a lot of effort. Because of that, I'd like to check if there is an alternative to this client, since is this is a real pain... Unfortunately I couldn't find a way to use the Receiver with the CAG yet, but if you have any resources on how to build this workaround, I'd be very happy. Thanks a lot in advance UPDATE: If there are other alternatives I'd be even more happy, since using the Receiver would also mean that there is an issue with the ICA-Client, which is also used in our environments. From my experience, the Receiver and the ICA-Client are also no good friends...

    Read the article

  • What is a good client for handling large amounts of mail ?

    - by ldigas
    Although the title sums it up nice, I'll repeat and explain. What would be a good email client for handling large amounts of mail ? Large portion of mails I receive come with attachments (zip, rar, pdf, dwg, etc.) and within a month I usually have another 1,5-2Gb of new mail. I've noticed that 'standard' Outlook Express (with whose interface I've been very happy) gets awfully slow after a while. Archiving helps but not much. Then I usually take the files, move them onto a dvd, delete all messages I can do without and start anew. The thing is, I would love to have them all in email client since I often go after some old mails (slow projects). So, what would be good alternatives ? If it is portable, that would also be nice, but I can also live without it. post scriptum: I love @gmail, but cannot use it for work. I know I could theoretically forward all of it there, and back, but that approach doesn't make my boss very happy (email handling policies and similar).

    Read the article

  • Mustek 1200 CP driver SFC4.SYS bluescreens with BAD_POOL_HEADER

    - by Slink84
    I have Windows XP SP2. Recently it started bluescreening right after starting up with 'BAD_POOL_HEADER', 0x00000019 error caused by SFC4.SYS driver. After googling for a while I've found out that this is my Mustek's 1200 CP scanner driver. Booting in safe mode and uninstalling it solved the problem... And created another one: now I can't use my scanner. The weird thing is, that it has been working for a while on this PC without any problems. It all started suddenly, and I can't remember installing anything that might have affected it. Reverting to several earlier system restore points didn't help. I've tried re-installing it from the Mustek website, just in case if my copy got corrupted or infected by a virus, but it did not help - it still bluescreens. Also, I've installed Avast and scanned my PC - there were no viruses found. If anyone had such a problem before or has an idea what might have caused it, please help. ED: @Michael Todd: ...try installing on another PC... I've installed it on my friends PC. He has the same OS version, with the latest updates just like mine (he wasn't too happy, even after I've assured him that it is easy to fix by uninstalling that driver :] ). It worked fine - no bluescreens or whatsoever. So I think I've narrowed it down to either BIOS settings, or some wicked driver conflict. Next thing I'm going to try is to re-install XP, or install windows 7. I'm not too happy with a prospect of mucking about with BIOS settings...

    Read the article

  • Recommendations for colocation in the US

    - by Emil
    Hello serverfault I work for a European media company and we are currently looking for colocation in the US. I know the European market quite well unfortunately that is not the case for the US. I'm hoping for you guys to help me out a bit with a few questions, it would be much appreciated! I am looking for a data center that can deliver a high level of availability (tier 3 or better). The installation will be fairly large so capacity is important. Good internet connectivity/carrier presence. However most important is good customer support, skilled dedicated and responsive technical staff, since we won't have tech staff close by. I'm looking for a small and fast moving company that target internet businesses rather than big old enterprise hosting. What locations should we go for given that we want to reach all of the US from a single site and still maintain decent latency? (do we need east and west coast?) Where are the main internet hubs and should you try and get as close as possible? Are there any good online resources I should look at? Where do the large scale internet/media services colocate? Lastly I would be very happy to get some actual recommendations for companies to talk to P.S I'm happy to return the favor if anyone has question regarding data centers and colocation in Europe.

    Read the article

  • Small Business HP Virtualisation and iSCSI SAN Options

    - by Robin Day
    We are a small business that hosts our core product on a number of HP servers. Our core production setup is 1x HP DL380, high powered for a SQL Server Database 1x HP DL360, mid powered for our core application server 6x HP DL320, low powered for our front ends We run our training / testing / support systems on a similar setup, the servers are just older and less powerful. Unfortunately this is now causing us issues as the system has grown beyond the capabilities of these older servers. Upgrading these servers would be expensive and we believe that virtualisation is probably the way to go for the future. Locally we run a number of test / dev environments on ESXi using Direct Storoage on a couple of high powered DL360's and these are performing fairly well. We're thinking that instead of replacing all of our test servers that we can implement an iSCSI SAN and one or two high powered hosts. Hopefully looking that when it comes to replace our live servers as well that we can just expand the virual environment to cope. So my question is... Can anyone offer any advice on some suitable options? We have generally always been extremely happy with HP servers, all of our kit is currently HP, therefore our preference would be to stick with HP, however, I'm always happy to hear about other options. I'm hoping that initially a budget of around 15-25k (GBP) would be suitable, this could potentially be increased if I had confidence that the system would pave the way for a cost effective upgrade of our live systems in the future as well. I am new to SAN's and my only real experience is playing with OpenFiler on some old desktops. I think iSCSI should be suitable, but I've not done any research into how SQL server may perform. I've had a browser through HP's sites and see plenty of information about EVA, MSA, LeftHand, etc. However, from looking at all that, I don't see which options would be best and more importantly I don't know exactly what I would need to buy. Any help, links, opinions would be much appreciated. Thanks

    Read the article

  • Mac OS X Lion (10.7) Drive Encryption

    - by Skoota
    My iMac has two drives (a 256 GB solid-state drive, and regular 2 TB hard drive). The Mac OS X Lion system is installed on the solid-state drive and, like many other users, I have moved my user profile folder onto the secondary 2 TB drive. However, as you may be aware, FileVault 2 on Mac OS X Lion (10.7) only encrypts the system drive. This leaves my data drive (containing my user profile folder, with all of my data) unencrypted. I am aware that work arounds for this issue exist (such as https://github.com/jridgewell/Unlock) but I am not happy with the results since they involve decrypting the data drive on startup using a LaunchDaemon (before any users have logged into the computer) essentially meaning that any user who logs onto the computer will see the unencrypted drive. I would like a method which will only unencrypted the data when an authorised user logs into the computer. As such, is there a way to do one of the following? Encrypt the entire data drive and only decrypt the drive when an authorised user logs into the computer. This would be equivalent behaviour to the Lion FileVault 2 feature, but on a secondary drive rather than the system drive. Encrypt only the user profile folder on the data drive, and only decrypt the folder when the user logs into the computer. This would be equivalent to the behaviour of FileVault 1 on previous versions of Mac OS X? I am happy to pay for a commercial third-party product that provides the required feature(s), but I have not yet been able to find one. Thanks in advance for any assistance.

    Read the article

  • How does one make sure or even guarantee server time are sync correctly between dozens of servers across multiple datacenter on different location?

    - by forestclown
    Currently our web applications contain a logic to check if the data sent to the web server is expired or not by comparing the timestamp of the data with the date/time of the server. Everything goes will, until some dude from data center accidentally modify one of the web server date/time and causes some disruptions in our web services. My managers are of course not happy with this, and said we shouldn't use timestamp to check expiry in the first place...anyway.... Network Time Protocol is implemented, because of data centers are spread across different continents so we have one NTP server in each data center. The servers within the data center will have cron jobs to check against the time with their NTP server from the same data center. If time is out of sync it will auto update the server date/time. But then with our managers not happy with it, and think it could still easily causes the same problem. e.g. what if someone accidentally modify the NTP date/time? what if all the NTP servers are out of sync with each other? which NTP servers we can really trust? and blah blah.. So my questions are: What are the current practice to sync date/time between servers across multiple data centers or locations? How does one manages time stamp between web apps? e.g. Server A send data (contain timestamp of Server A) to Server B (compare timestamp between Server B and the timestamp from the data to see if it has expired or not. This is to avoid HTTP replay) Should we really not use timestamp check? Thanks & Best Regards

    Read the article

  • How to perform this Windows 7 permissions change on many files via GUI or command line

    - by hippietrail
    After using my external hard drive on another Windows 7 computer to tweak photos with Windows Live Photo Gallery then upload them to Facebook I found the modified images were now not visible on the original Windows 7 computer. I'm not sure if the things I tried to get it working subsequently changed anything, but I do know this is the sequence of actions that makes the permissions of the modified files match those of the unmodified files: Right click on broken image file, select "Properties" On the "Security" tab press the "Advanced" button In the "Permissions" tab press the "Continue" button with the shield icon on it Tick the box marked "Include inheritable permissions from this object's parent Click the "Remove" button to remove the only current entry "Type: Allow, Name: Administrators (XYZ\Administrators), Permission: Full control, Inherited From: OK on the "Permissions" tab. OK on the "Security" tab. Now this same procedure does not work at the folder level. It results in "access denied" dialogs. I'm looking for some way to perform this exact modification on all the images I edited on the other computer. I'm happy to use the Windows GUI in Explorer or any other included tools. I'm happy to use the Windows command line. I'd prefer not to use a third-party tool since I'd have to be satisfied it's not doing anything else. I'm not looking for a different way to change permissions to other settings to make an external drive full of photos editable on multiple computers. At least not in this question.

    Read the article

  • How can use mod_rewrite to redirect a multiple specific URLs containing multiple query strings?

    - by Derek
    Hi there folks, we recently migrated a site from a custom CMS to drupal. In an effort to preserve some links that our users bookmarked (we have about 120 redirects) we would like to forward the original URLs to a new URL. I have been searching for a couple days, but can't seem to find anything simple to what I need. We have existing URLS that contain one or more query strings, for example: /article.php?issue_id=12&article_id=275 and we would like to forward to the new location: http://foobar.edu/content/super-happy-fun-article I started using: RewriteEngine On RewriteRule ^/article\.php?issue_id=12&article_id=275$ http://foobar.edu/content/super-happy-fun-article [R=301,L] This, however, does not work. A simple RewriteRule works: RewriteRule ^test\.php$ index.php It is unclear to me how I need to use {QUERY_STRING} with multiple Basically it's 120 simple redirects that go from one existing URL to a new one. I don't need ranges [0-9], because there is no sequential order to existing URLs. Perhaps I can do what I need with RewriteMap and a simple text file that contains a line like this: index.php?issue_id=12&articleType_section=0&articleType_id=65 http://foobar.edu/category/fall-2008 If anyone has any idea on using mod_rewrite to accomplish this or if there is a better, or more simple mod, I am open to that as well. Thanks!

    Read the article

  • Vim move cursor one character in insert mode without arrow keys

    - by bolov
    This might seem a little too overboard, but I switched to vim and I so happy about the workflow now. I try to discipline myself not to use the arrow keys, as keeping the hands on the alfa-keys all the time is such a big thing when writing. So when I need to navigate I get out of insert mode, move in normal mode and get back in insert mode. There is an exception where this is actually more disrupting: I use clang complete with snippets and super tab which is great. Except every time I get a function auto completed after I fill in the parameters I am left with the cursor before ) so to continue I have to move the cursor one character to the right. As you can imagine this happens very often. The only options I have (as far as I know) are : Escla or ?, and I am not happy about neither of them. The first one makes me hit 3 keys for just a simple 1 character cursor move, the second one makes me move my hand to the arrow keys. A third option would be to map CTRL-L or smth to ?. So what is the best way of doing this? //snippets (clang complete + supertab): foo($`param1`, $`param2`) //after completion: foo(var1, var2|) ^ ^ | | I am here | Need to be here | denotes cursor position

    Read the article

  • How can a single disk in a hardware SATA RAID-10 array bring the entire array to a screeching halt?

    - by Stu Thompson
    Prelude: I'm a code-monkey that's increasingly taken on SysAdmin duties for my small company. My code is our product, and increasingly we provide the same app as SaaS. About 18 months ago I moved our servers from a premium hosting centric vendor to a barebones rack pusher in a tier IV data center. (Literally across the street.) This ment doing much more ourselves--things like networking, storage and monitoring. As part the big move, to replace our leased direct attached storage from the hosting company, I built a 9TB two-node NAS based on SuperMicro chassises, 3ware RAID cards, Ubuntu 10.04, two dozen SATA disks, DRBD and . It's all lovingly documented in three blog posts: Building up & testing a new 9TB SATA RAID10 NFSv4 NAS: Part I, Part II and Part III. We also setup a Cacit monitoring system. Recently we've been adding more and more data points, like SMART values. I could not have done all this without the awesome boffins at ServerFault. It's been a fun and educational experience. My boss is happy (we saved bucket loads of $$$), our customers are happy (storage costs are down), I'm happy (fun, fun, fun). Until yesterday. Outage & Recovery: Some time after lunch we started getting reports of sluggish performance from our application, an on-demand streaming media CMS. About the same time our Cacti monitoring system sent a blizzard of emails. One of the more telling alerts was a graph of iostat await. Performance became so degraded that Pingdom began sending "server down" notifications. The overall load was moderate, there was not traffic spike. After logging onto the application servers, NFS clients of the NAS, I confirmed that just about everything was experiencing highly intermittent and insanely long IO wait times. And once I hopped onto the primary NAS node itself, the same delays were evident when trying to navigate the problem array's file system. Time to fail over, that went well. Within 20 minuts everything was confirmed to be back up and running perfectly. Post-Mortem: After any and all system failures I perform a post-mortem to determine the cause of the failure. First thing I did was ssh back into the box and start reviewing logs. It was offline, completely. Time for a trip to the data center. Hardware reset, backup an and running. In /var/syslog I found this scary looking entry: Nov 15 06:49:44 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_00], 6 Currently unreadable (pending) sectors Nov 15 06:49:44 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_07], SMART Prefailure Attribute: 1 Raw_Read_Error_Rate changed from 171 to 170 Nov 15 06:49:45 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_10], 16 Currently unreadable (pending) sectors Nov 15 06:49:45 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_10], 4 Offline uncorrectable sectors Nov 15 06:49:45 umbilo smartd[2827]: Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error Nov 15 06:49:45 umbilo smartd[2827]: # 1 Short offline Completed: read failure 90% 6576 3421766910 Nov 15 06:49:45 umbilo smartd[2827]: # 2 Short offline Completed: read failure 90% 6087 3421766910 Nov 15 06:49:45 umbilo smartd[2827]: # 3 Short offline Completed: read failure 10% 5901 656821791 Nov 15 06:49:45 umbilo smartd[2827]: # 4 Short offline Completed: read failure 90% 5818 651637856 Nov 15 06:49:45 umbilo smartd[2827]: So I went to check the Cacti graphs for the disks in the array. Here we see that, yes, disk 7 is slipping away just like syslog says it is. But we also see that disk 8's SMART Read Erros are fluctuating. There are no messages about disk 8 in syslog. More interesting is that the fluctuating values for disk 8 directly correlate to the high IO wait times! My interpretation is that: Disk 8 is experiencing an odd hardware fault that results in intermittent long operation times. Somehow this fault condition on the disk is locking up the entire array Maybe there is a more accurate or correct description, but the net result has been that the one disk is impacting the performance of the whole array. The Question(s) How can a single disk in a hardware SATA RAID-10 array bring the entire array to a screeching halt? Am I being naïve to think that the RAID card should have dealt with this? How can I prevent a single misbehaving disk from impacting the entire array? Am I missing something?

    Read the article

  • Bug Triage

    In this blog post brain dump, I'll attempt to describe the process my team tries to follow when dealing with new bug reports (specifically, code defect reports). This is not official Microsoft policy, just the way we do things… if you do things differently and want to share, you can do so at the bottom in the comments (or on your blog).Feature Triage TeamA subset of the feature crew, the triage team (which has representations from the PM, Dev and QA disciplines), looks at all unassigned bugs at regular intervals. This can be weekly or daily (or other frequency) dependent on which part of the product cycle we are in and what the untriaged bug load looks like. They discuss each bug considering the evidence and make a decision of whether the bug goes from Not Yet Assigned to Assigned (plus the name of the DEV to fix this) or whether it goes from Active to Resolved (which means it gets assigned back to the requestor for closure or further debate if they were not present at the triage meeting). Close to critical milestones, the feature triage team needs to further justify bugs they take to additional higher-level triage teams.Bug Opened = Not Yet AssignedSomeone (typically an SDET from the QA team) creates the bug item (e.g. in TFS), ensuring they populate all the relevant fields including: Title, Description, Repro Steps (including the Actual Result at the end of the steps), attachments of code and/or screenshots, Build number that they observed the issue in, regression details if applicable, how it was found, if a test case exists or needs to be created etc. They also indicate their opinion on the Priority and Severity. The bug status is left as Not Yet Assigned."Issue" versus "Fix for issue"The solution to some bugs is easy to determine, e.g. "bug: the column name is misspelled". Obviously the fix is to correct the spelling – still, the triage team should be explicit and enter the correct spelling in the bug's Description. Note that a bad bug name here would be "bug: fix the spelling of the column" (it describes the solution, rather than the problem).Other solutions are trickier to establish, e.g. "bug: the column header is not accessible (can only be clicked on with the mouse, not reached via keyboard)". What is the correct solution here? The last thing to do is leave this undetermined and just assign it to a developer. The solution has to be entered in the description. Behind this type of a bug usually hides a spec defect or a new feature request.The person opening the bug should focus on describing the issue, rather than the solution. The person indicates what the fix is in their opinion by stating the Expected Result (immediately after stating the Actual Result). If they have a complex suggested solution, that should be split out in a separate part, but the triage team has the final say before assigning it. If the solution is lengthy/complicated to describe, the bug can be assigned to the PM. Note: the strict interpretation suggests that any bug with no clear, obvious solution is always a hole in the spec and should always go to the PM. This also ensures the spec gets updated.Not Yet Assigned - Not Yet Assigned (on someone else's plate)If the bug is observed in our feature, but the cause is actually another team, we change the Area Path (which is the way we identify teams in TFS) and leave it as Not Yet Assigned. The triage team may add more comments as appropriate including potentially changing the repro steps. In some cases, we may even resolve the bug in our area path and open a new bug in the area path of the other team.Even though there is no action on a dev on the team, the bug still needs to be tracked. One way of doing this is to implement some notification system that informs the team when the tracked bug changed status; another way is to occasionally run a global query (against all area paths) for bugs that have been opened by a member of the team and follow up with the current owners for stale bugs.Not Yet Assigned - ResolvedThis state transition can only be made by the Feature Triage Team.0. Sometimes the bug description is not clear and in that case it gets Resolved as More Information Needed, so the original requestor can provide it.After understanding what the bug item is about, the first decision is to determine whether it needs to go to a dev.1. If it is a known bug, it gets resolved as "Duplicate" and linked to the existing bug.2. If it is "By Design" it gets resolved as such, indicating that the triage team does not think this is a bug.3. If the bug does not repro on latest bits, it is resolved as "No Repro"4. The most painful: If it is decided that we cannot fix it for this release it gets resolved as "Postponed" or "Won't Fix". The former is typically due to resources and time constraints, while the latter is due to deciding that it is not important enough to consume our resources in any release (yes, not all bugs must be fixed!). For both cases, there are other factors that contribute to the decision such as: existence of a reasonable workaround, frequency we expect users to encounter the issue, dependencies on other team to offer a solution, whether it breaks a core scenario, whether it prohibits customer feedback on a major feature, is it a regression from a previous release, impact of the fix on other partner teams (e.g. User Education, User Experience, Localization/Globalization), whether this is the right fix, does the fix impact performance goals, and last but not least, severity of bug (e.g. loss of customer data, security threat, crash, hang). The bar for fixing a bug goes up as the release date approaches. The triage team becomes hardnosed about which bugs to take, while the developers are busy resolving assigned bugs thus everyone drives for Zero Bug Bounce (ZBB). ZBB is when you have 0 active bugs older than 48 hours.Not Yet Assigned - AssignedIf the bug is something we decide to fix in this release and the solution is known, then it is assigned to a DEV. This is either the developer that will do the work, or a Lead that can further assign it to one of his developer team based on a load balancing algorithm of their choosing.Sometimes, the triage team needs the dev to do some investigation work before deciding whether to take the fix; similarly, the checkin for the fix may be gated on code review by the triage team. In these cases, these instructions are provided in the comments section of the bug and when the developer is done they notify the triage team for final decision.Additionally, a Priority and Severity (from 0 to 4) has to be entered, e.g. a P0 means "drop anything you are doing and fix this now" whereas a P4 is something you get to after all P0,1,2,3 bugs are fixed.From a testing perspective, if the bug was found through ad-hoc testing or an external team, the decision is made whether test cases should be added to avoid future regressions. This is communicated to the QA team.Assigned - ResolvedWhen the developer receives the bug (they should be checking daily for new bugs on their plate looking at bugs in order of priority and from older to newer) they can send it back to triage if the information is not clear. Otherwise, they investigate the bug, setting the Sub Status to "Investigating"; if they cannot make progress, they set the Sub Status to "Blocked" and discuss this with triage or whoever else can help them get unblocked. Once they are unblocked, they set the Sub Status to "Working on Solution"; once they are code complete they send a code review request, setting the Sub Status to "Fix Available". After the iterative code review process is over and everyone is happy with the fix, the developer checks it in and changes the state of the bug from Active (and Assigned to them) to Resolved (and Assigned to someone else).The developer needs to ensure that when the status is changed to Resolved that it is assigned to a QA person. For example, maybe the PM opened the bug, but it should be a QA person that will verify the fix - the developer needs to manually change the assignee in that case. Typically the QA person will send an email to the original requestor notifying them that the fix is verified.Resolved - ??In all cases above, note that the final state was Resolved. What happens after that? The final step should be Closed. The bug is closed once the QA person verifying the fix is happy with it. If the person is not happy, then they change the state from Resolved to Active, thus sending it back to the developer. If the developer and QA person cannot reach agreement, then triage can be brought into it. An easy way to do that is change the status back to Not Yet Assigned with appropriate comments so the triage team can re-review.It is important to note that only QA can close a bug. That means that if the opener of the bug was a PM, when the bug gets resolved by the dev it may land on the PM's plate and after a quick review, the PM would re-assign to an SDET, which is the only role that can close bugs. One exception to this is if the person that filed the bug is external: in that case, we leave it Resolved and assigned to them and also send them a notification that they need to verify the fix. Another exception is if specialized developer knowledge is needed for verifying the bug fix (e.g. it was a refactoring suggestion bug typically not observable by the user) in which case it is fine to have a developer verify the fix, and ideally a different developer to the one that opened the bug.Other links on bug triageA quick search reveals that others have talked about this subject, e.g. here, here, here, here and here.Your take?If you have other best practices your team uses to deal with incoming bug reports, feel free to share in the comments below or on your blog. Comments about this post welcome at the original blog.

    Read the article

facebook twitter digg google delicious technorati stumbleupon myspace wordpress linkedin gmail igoogle windows live tumblr viadeo yahoo buzz yahoo mail yahoo bookmarks favorites email print

< Previous Page | 9 10 11 12 13 14 15 16 17 18 19 20  | Next Page >