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  • How best to keep bumbling, non-technical managers at bay and still deliver good work?

    - by Curious
    This question may be considered subjective (I got a warning) and be closed, but I will risk it, as I need some good advice/experience on this. I read the following at the 'About' page of Fog Creek Software, the company that Joel Spolsky founded and is CEO of: Back in the year 2000, the founders of Fog Creek, Joel Spolsky and Michael Pryor, were having trouble finding a place to work where programmers had decent working conditions and got an opportunity to do great work, without bumbling, non-technical managers getting in the way. Every high tech company claimed they wanted great programmers, but they wouldn’t put their money where their mouth was. It started with the physical environment (with dozens of cubicles jammed into a noisy, dark room, where the salespeople shouting on the phone make it impossible for developers to concentrate). But it went much deeper than that. Managers, terrified of change, treated any new idea as a bizarre virus to be quarantined. Napoleon-complex junior managers insisted that things be done exactly their way or you’re fired. Corporate Furniture Police writhed in agony when anyone taped up a movie poster in their cubicle. Disorganization was so rampant that even if the ideas were good, it would have been impossible to make a product out of them. Inexperienced managers practiced hit-and-run management, issuing stern orders on exactly how to do things without sticking around to see the farcical results of their fiats. And worst of all, the MBA-types in charge thought that coding was a support function, basically a fancy form of typing. A blunt truth about most of today's big software companies! Unfortunately not every developer is as gutsy (or lucky, may I say?) as Joel Spolsky! So my question is: How best to work with such managers, keep them at bay and still deliver great work?

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  • Can JSON be made easily and safely editable by the non-technical Excel crowd?

    - by glitch
    I'm looking for a data storage format that's very intuitive and easy to edit. It should be ideally targeted towards the same crowd as Excel. At the same time I would like the data structure to be a tree. Ideally this would be JSON, since it offers both the tree aspect and allows for more interesting constructs like arrays. That and parsing libraries for JSON are ubiquitous, so I don't have to reinvent the wheel. The problem is that, at least with a non-specialized text editor, JSON is a giant pain to edit for a non-technical user. I'm thinking along the lines of someone who might have used Excel in the past, but never a real text editor. Someone who might not be comfortable with the idea of preserving JSON syntax by hand. Are there data formats out there that would fit this profile? I'd very much prefer this to be a JSON actually, but then it would require a solid editing tool that would hide the underlying implementation from the user. Think Excel and how it abstracts CSV syntax from the user. The reason I'm looking for something like this is because the team has been working with pretty hierarchical data for a while now and we've hit the limits of how easy it is to represent in simple CSVs without having to create complex rules for how represent hierarchy semantics from each row. Any suggestions?

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  • How important is Domain knowledge vs. Technical knowledge?

    - by Mayank
    I am working on a Trading and Risk Management application and although from a C# background, I have been asked to work on SSIS packages. Now I can live with that. The pain point is that there is too much emphasis on business understanding. Trading (Energy Trading to be exact) is a HUGE area and understanding every little bit of it is overwhelming. But for the past two months I have been working on understanding the business terms - Mark To Market, Risk Metrics, Positions, PnL, Greeks, Instruments, Book Structure... every little detail (you get the point). Now IMHO, this is the job of a BA. Sure it is very important for developers to understand the business but where do you draw the line? When I talked to my manager about this, he almost mocked me by saying that anybody can learn a technology in a week. It's the business that's harder. My long term aspiration is to remain on the technical side, probably become an architect (if possible). If I wanted to focus so much on business I would have pursued an MBA! I want to know if I am wrong or too naive in understanding the business importance or is my frustration justified?

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  • What technical details should a programmer of a web application consider before making the site public?

    - by Joel Coehoorn
    What things should a programmer implementing the technical details of a web application consider before making the site public? If Jeff Atwood can forget about HttpOnly cookies, sitemaps, and cross-site request forgeries all in the same site, what important thing could I be forgetting as well? I'm thinking about this from a web developer's perspective, such that someone else is creating the actual design and content for the site. So while usability and content may be more important than the platform, you the programmer have little say in that. What you do need to worry about is that your implementation of the platform is stable, performs well, is secure, and meets any other business goals (like not cost too much, take too long to build, and rank as well with Google as the content supports). Think of this from the perspective of a developer who's done some work for intranet-type applications in a fairly trusted environment, and is about to have his first shot and putting out a potentially popular site for the entire big bad world wide web. Also, I'm looking for something more specific than just a vague "web standards" response. I mean, HTML, JavaScript, and CSS over HTTP are pretty much a given, especially when I've already specified that you're a professional web developer. So going beyond that, Which standards? In what circumstances, and why? Provide a link to the standard's specification.

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  • Free Xsigo Technical Pre-sales workshop for Selected Partners !

    - by mseika
    In 2012 Oracle acquired Xsigo, a developer of network I/O virtualisation solutions. This acquisition compliments Oracle’s extensive virtualisation portfolio. With Oracle Virtual Networking products (Xsigo) you can: Virtualise connectivity from any server to any storage and any network. Reduce datacentre complexity by 70% Cut infrastructure expenses by up to 50% Benefits to Channel Partners: Offer a unique proposition that your competitors can’t match. Provide an innovative solution that delivers more performance at less cost. High margins that help sell more products and services. This course is aimed at Technical Pre-Sales Consultants equipping them to provide detailed demos, and architect RFP feedback and customer solutions. The language of this event is French. WHEN24th September 2013 WHEREOracle France 15, boulevard Charles De Gaulle92715 COLOMBES FEESFree of charge 09.00: Welcome, Coffee & Introduction 09.30: Value Propositions, Architecture & Use Cases 11.30: Build a OVN Web Quote & TCO 12.30: Lunch 13.30: Competitive Summary 14.00: Design Scenario Workshop 15.45: Questions/Opportunities  REGISTRATION: Register via this link as soon as possible, 14th june, latest. Note that we have only 20 seats in total for this event. Note that after 14th june we will release free seats for other organizations to register. We look forward to your participation! What we expect from you: You will bring your own laptop. Recommended browser is Firefox 10 ESR. You have checked the material and conducted the assessments. You will be flexible in terms of Agenda and Progress as we intend this to be more of a Workshop having Dialogue rather than sticking tightly into the tentative timeline. What this is not: This PartnerLab does not replace Oracle University Trainings. This PartnerLab does not lead to a Certification as such. This PartnerLab does not enable Partners to full and complete implementation skills.

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  • How to explain bad software to non-technical people?

    - by mtutty
    In discussing software development with non-technical people (customers, business owners, project sponsors, etc.), I often resort to analogies and metaphors. It's relatively easy and effective to use a "house" or other metaphor for describing the size and complexity of new development. However, we often inherit someone else's code or data, and this approach doesn't seem to hold up as well when trying to explain why we're gutting something that already seems to work. Of course we can point to cycle time and cost to be saved in the future but this generally means nothing to business folks. I know doctors can say "just take this pill," but I'm not sure that software devs have the same authority. Ideas? EDIT: Let me add a bit to the discussion. The specific project I'm talking about has customers that don't realize (or care) about specific aspects of the system we're retiring (i.e., they think it was just fine): The system would save a NEW RECORD every time someone updated a field The system contained tables for reference data. These tables had new records added every day, even though they were duplicates of previous records. And there was no way to tie the reference data used for a particular case at the time it was closed. This is like 99% of the data in the old system. The field NAMES also have spaces, apostrophes and other inappropriate characters in them, making everything harder to work with. In addition to the incredible amount of duplicate data, they have around 1000 XLS files with data they want added to the system. Previously, they would do a spreadsheet for each case in the database, IN ADDITION TO what they typed into the database. Getting rid of this old, unneeded information and piping in the XLS data comprises about 80% of the total project effort, and was not something we could accurately predict. I'm trying to find a concrete way to describe how bad this thing was, mostly so that the customer will understand why the migration process has been so time-consuming. The actual coding was done pretty quickly and the new system works fine, but without the old data they won't be happy. Sorry to get into the weeds, but most of the answers I've seen so far are pretty basic scope/schedule/cost things. I've been doing this for 15 years, so this really is more of a reflective, philosophical question - but without some of the details it can be difficult to really appreciate the awful beauty of this problem.

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  • How can we unify business goals and technical goals?

    - by BAM
    Some background I work at a small startup: 4 devs, 1 designer, and 2 non-technical co-founders, one who provides funding, and the other who handles day-to-day management and sales. Our company produces mobile apps for target industries, and we've gotten a lot of lucky breaks lately. The outlook is good, and we're confident we can make this thing work. One reason is our product development team. Everyone on the team is passionate, driven, and has a great sense of what makes an awesome product. As a result, we've built some beautiful applications that we're all proud of. The other reason is the co-founders. Both have a brilliant business sense (one actually founded a multi-million dollar company already), and they have close ties in many of the industries we're trying to penetrate. Consequently, they've brought in some great business and continue to keep jobs in the pipeline. The problem The problem we can't seem to shake is how to bring these two awesome advantages together. On the business side, there is a huge pressure to deliver as fast as possible as much as possible, whereas on the development side there is pressure to take your time, come up with the right solution, and pay attention to all the details. Lately these two sides have been butting heads a lot. Developers are demanding quality while managers are demanding quantity. How can we handle this? Both sides are correct. We can't survive as a company if we build terrible applications, but we also can't survive if we don't sell enough. So how should we go about making compromises? Things we've done with little or no success: Work more (well, it did result in better quality and faster delivery, but the dev team has never been more stressed out before) Charge more (as a startup, we don't yet have the credibility to justify higher prices, so no one is willing to pay) Extend deadlines (if we charge the same, but take longer, we'll end up losing money) Things we've done with some success: Sacrifice pay to cut costs (everyone, from devs to management, is paid less than they could be making elsewhere. In return, however, we all have creative input and more flexibility and freedom, a typical startup trade off) Standardize project management (we recently started adhering to agile/scrum principles so we can base deadlines on actual velocity, not just arbitrary guesses) Hire more people (we used to have 2 developers and no designers, which really limited our bandwidth. However, as a startup we can only afford to hire a few extra people.) Is there anything we're missing or doing wrong? How is this handled at successful companies? Thanks in advance for any feedback :)

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  • Upgrade from Vista 32 to Vista 64

    - by Lance Fisher
    I just ordered a laptop, and it came with Vista Home Premium 32. I want Vista Home Premium 64 on it. I'm planning a reinstall. Does anyone know if my product key for Vista 32 will also work for Vista 64 for an OEM copy? As far as I know, I just need to get the 64 bit media. Is this correct? Thanks. Update The laptop is a Dell XPS M1330, and its hardware is supported. Dell would even sell it with 64 bit. However, it was significantly more expensive for lower specs, and I couldn't get it in red.

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  • What is the best answer for: "my Internet is not working"?

    - by Maciek Sawicki
    Hi, I look for work in IT Support. One of interview questions is: what would you first say if user call You and tell my Internet is not working? I think about it a lot and still don't know what is correct answerer nor what answer my future employer expects. My choice would be something like: What part of Internet? (but more polite). For example I could ask for opening web page that works on my PC. Please give only serious answers. If You want BOFH or "The website is down" style answers I can create separate question for that.

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  • What is the best answer for: "my Internet is not working"?

    - by Maciek Sawicki
    Hi, I look for work in IT Support. One of interview questions is: what would you first say if user call You and tell my Internet is not working? I think about it a lot and still don't know what is correct answerer nor what answer my future employer expects. My choice would be something like: What part of Internet? (but more polite). For example I could ask for opening web page that works on my PC. Please give only serious answers. If You want BOFH or "The website is down" style answers I can create separate question for that.

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  • Operating altitude for a MacBook Pro?

    - by Jeff Meatball Yang
    I saw on the Apple website that the MacBook pro has a maximum operating altitude. Maximum operating altitude: 10,000 feet Does this mean that I should not use it on a plane? Or is this just a slick way for Apple to say, "It's not our fault if you use it on a plane and it breaks."

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  • App for family tech support tracking?

    - by slothbear
    I do tech support for several groups within my family. They usually have a document or notebook of questions for me. They often record my advice, but then ask me again later. Some communications are by email (nice record for me, although they never think to search). Some sessions are in person, usually with a followup email from me for the record. Which they forget about. I'm not trying to force them to be more 'professional', but I would like to streamline my support a bit, and give them a place to look for past answers. Some of them would like a standard place like that, rather than reasking me the same questions. The solution has to be free. And web-based, although email-in for questions would be great. I'll be doing most (all?) updating of the system. Mobile/iPhone access would be nice, but not required. Ideally, a system with topics and responses would be good, but I'd need a way to promote one response as 'the answer'.

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  • What's the weirdest thing you've ever seen a non-techie do to a computing device?

    - by googletorp
    I thought it would be fun to bring out the stories on what people have done throughout the ages with computers due to their sometimes, to put it politely, less than perfect grasp of technology. I'll start out with a little story from my high-school days. After graduation, a classmate of mine, who took IT and subsequently scored an A in the subject, was sent an e-mail by a friend. She replied to his mail: "I'm sorry, but I can't reply your mail, since I don't have your email address." Till this day I still can't understand why she gave such a weird reply as she was a bright girl although not a techie. Now, let's hear those other battle stories from the real world...

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  • Anyone fix IBM Thinkpad (T40) laptops in NY/NJ and charge a success fee (ie. only the laptop is fixe

    - by Tim
    Are there any master technicians (or shops) out there in NY/NJ who would be willing to work with my two IBM Thinkpad T40 laptops? They both seem to have hardware/mechanical problems and I am sure can be fixed if inspected by the right ppl. But I don't to pay unless someone can fix them. Do you know anyone in NY/NJ who does business such that they won't charge me anything if they can't fix my laptop?

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  • Extremely Weird Computer Problem

    - by waiwai933
    Well, having worked with computers a long time, I thought I had seen everything that could go wrong with a computer. Today, I learned that I was wrong. My Mac has been behaving extremely weirdly. While the keyboard is fine, the mouse holds extremely weird behavior. It will open apps from the Dock, but not open documents from a Stack. The top menu bar will work, but only after I restart Finder. I am unable to close most windows, except with Cmd+Q. Clicking on a link in Safari, for some reason, opens it in a new tab. I can not select checkboxes, but I know a click is going through because you can see a quick indent in the check box, before it reverts to the unchecked state. I've restarted my computer, as well. I don't see a virus when looking through top, but I guess it could be subverting top. Does anyone have an idea what is going on?

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  • Why would my wireless cut in and out every minute or so?

    - by Strilanc
    I've been having problems with my wireless. I moved to a new apartment, and the wireless seems incredibly unreliable. Sometimes it will be stable for hours until, all of a sudden, it starts cutting in and out. I'll get 30-90 seconds of normal behavior, then 5-30 seconds of nothing, then repeat. Sometimes the connection will stop working entirely, until I power-cycle the router. It is extremely, extremely annoying. Surfing the web isn't too bad, assuming you can stand the random 5-30 second waits. But some connections are sensitive enough to timeout, and it certainly makes multiplayer games unplayable. Facts: I confirmed the problem using ping google.com -t. I get normal traffic, interspersed with bursts of "Request timed out.". I've never had this problem before with this laptop. I didn't bring my own router or modem to the apartment. I'm using what the old tenant had. Hooking directly to the modem via an ethernet cable results in a stable connection. Temporarily cutting power to the router sometimes fixes the problem. Sometimes it doesn't. I reset the router, but the problem remained. Apparently the previous tenant had issues with the internet, but I don't know what they were specifically. The router is a D-Link DIR-615, and their tech support is useless.

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  • Relaying to tech "support" that computer is actually broken.

    - by Sion
    First some background: I have a Dell Inspiron 15R M050, it is still under the Dell limited warranty and the Best Buy Extended warranty. I am currently dual booting Debian Squeeze and Windows 7, the only reason I go into Windows is to play video games specifically steam games. Issue: When I play my games in Windows I am capable of playing for anywhere from 5 minutes to 2 hours before I suffer a hard-lock. I cannot alt-tab, ctrl-alt-delete, ctrl-shift-escape do anything for 2-3 minutes. After this hard-lock period everything runs fine, I can continue the game for probably another hour at least before I suffer another lock. Games: Borderlands, Splinter Cell: Chaos Theory, Starcraft 2, Garrys Mod What I have tried: Running the diagnostic suite in the dell bios, restoring the OEM Windows recovery partition on the HD, fresh installing Windows 7 Professional, updating BIOS, Calling tech support and having them run a software Hardware Diagnostics suite. The question: I think from the research that I have performed that it might be a lack of thermal paste on the CPU, would I be able to go to Best Buy and have them do a hardware diagnostic from the hardware level then have them be able to tell Dell that there is a hardware issue? Or would there be a different problem?

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  • Alternatives to the Stylewriter program

    - by Brett
    I have just gone to windows 7 x64 and the StyleWriter program is not compatible. Does anyone know of a program that looks for passive verbs and sentence length of 20 words? I want a program, that helps identify passive verbs so I can change them to active verbs. I would appreciate any suggestions. Screenshot thank you

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  • A very peculiar problem with an old pc and a newer laptop...

    - by user553492
    I got my old pc ( 248mb ram , 80 GB ) repaired and the tech people put XP in it .My newer laptop has UBUNTU 10.04 .now I only have one cable and one usb cord .So I connected my modem (with only one CAT5 port and 4 usb ports ) to laptop with CAT5 cable .Th internet is working fine . I also wanted to use net on older pc so I installed the usb drivers for win and it worked. But I got fed up of win xp and made a separate partition for FreeBSD which I planned to install .During the install I screwd up sumthing and now freebsd starts with a boot option with a ? mark in place of win xp .If I click on that it gives me a "NTLDR missing " msg. I tried connecting CAT5 cable between old and new pc and tried connecting my laptop with USB cable but nothing happend and then I realozed the modem doesnt have a WORKING usb driver for LINUX :( .FCUK ! .Freebsd doesnt` even detect the LAN cable if I use it for old pc . So basically I have a old pc that has FREEBSD which I can olny start and stare at the blank terminal console but works perfectly otherwise .FREEBSD was supposed to detect the LAN cable ??.And I have a laptop that has LINUX which only works if I connect it with a CAT5 cable .wtf . So what can I do with my old pc ??? any local server (if possible :( ) or some such thing ? or can u suggest any use .Im 18 and im into learning programming , coding .So I can practice it .Thankx !

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  • create iso from windows xp 64 setup files...

    - by alma
    hi i have the following windows xp 64 bit files(starting with uppercase letter are folders): Amd64, Docs,I386,Support,autorun,readme,setup,... how can i create the iso from these files? it keeps asking for boot image file? i try to burn it(as bootable disc) into cd, but it asks for boot image? where is boot image file?

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