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  • Why are two indicator-network versions being worked on?

    - by Daniel Rodrigues
    Some months ago, on the road to Ubuntu Maverick, a new system indicator, network (with connman as a backend), started to be developed. The plan was to get it into UNE and release it with no notifcation area. Unfortunately it didn't make it into the final version. However, continued efforts are still being made to improve it, and I'm getting regular updates. From a blueprint from the last UDS, I read that the plan was to ship no notification area and only indicators. For that, it was defined that nm-applet (backend: NetworkManager) should be ported to the appindicator library. Today I discovered that those efforts are going on and a initial version is available for testing, available from Matt Trudel PPA (Natty only). So, my questions is, to whoever has the necessary info: wouldn't it be easier to join efforts and concentrate the work in just one version (probably NetworkManager backend, as that's the official plan), instead of breaking those efforts apart and hampering both testing and developing? Both indicators are being developed by Canonical engineers, and that really doesn't make much sense. So, any Canonical engineer willing to clarify this?

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  • Can defect containment metrics be readily applied at an organizational level when there is only a consistant organizational process framework?

    - by Thomas Owens
    Defect containment metrics, such as total defect containment effectiveness (TDCE) and phase containment effectiveness (PCE), can be used to give a good indicator of the quality of the process. TDCE captures the defects that are captured at some point between requirements and the release of a product into the field, indicating the overall effectiveness of the entire process to find and remove defects. PCE provides more detail at each phase of the software development life cycle and how the defect detection and removal techniques are working. Applying these metrics makes sense at a level where you have a well-defined process and methodology for product development, often a project. However, some organizations provide a process framework that is tailored at the project level. This process framework would include the necessary guidance for meeting certifications (ISO9001, CMMI), practices for incorporating known good techniques (agile methods, Lean, Six Sigma), and requirements for legal or regulatory reasons. However, the specific details of how to gather requirements, design the system, produce the software, conduct test, and release are left to the product development teams. Is there any effective way to apply defect containment metrics at an organizational level when only a process framework exists at the organizational level? If not, what might be some ideas for metrics that can be distilled from each project (each using a tailored process that fits into the organizational process framework) that captures defect containment metrics to discuss the ability of the process to find and remove defects? The end goal of such a metric would be to consolidate the defect containment practices of a large number of ongoing projects and report to management. The target audience would be people in roles such as the chief software engineer and the chief engineer (of all engineering disciplines) for the organization. Although project specific data would be available, the idea is to produce something that quantifies the general effectiveness of all tailored processes across all ongoing projects. I would suspect that this data would also be presented as part of CMMI, ISO, or similar audits to demonstrate process quality.

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  • How can I get the Creative Zen Touch to work?

    - by Hello71
    I've tried using gnomad2 (too lazy to configure all the dependencies) and Amarok (segfaulted when I tried to do anything with it). $ lsusb Bus 002 Device 004: ID 041e:4131 Creative Technology, Ltd Zen Touch (mtp) # SNIP OUTPUT # $ lsusb --verbose -s 002:004 Bus 002 Device 004: ID 041e:4131 Creative Technology, Ltd Zen Touch (mtp) Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 255 Vendor Specific Class bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x041e Creative Technology, Ltd idProduct 0x4131 Zen Touch (mtp) bcdDevice 1.00 iManufacturer 1 Creative Technology Ltd iProduct 2 Creative Zen Touch iSerial 3 010125517D039098 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 39 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 16 Configuration 1 bmAttributes 0xc0 Self Powered MaxPower 440mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 3 bInterfaceClass 0 (Defined at Interface level) bInterfaceSubClass 0 bInterfaceProtocol 0 iInterface 33 MTP Interface Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x01 EP 1 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0008 1x 8 bytes bInterval 4 Device Qualifier (for other device speed): bLength 10 bDescriptorType 6 bcdUSB 2.00 bDeviceClass 255 Vendor Specific Class bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 bNumConfigurations 1 can't get debug descriptor: Connection timed out Device Status: 0x0000 (Bus Powered)

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  • Rails/Node.js interaction

    - by lpvn
    I and my co-worker are developing a web application with rails and node.js and we can't reach a consensus regarding a particular architectural decision. Our setup is basically a rails server working with node.js and redis, when a client makes a http request to our rails API in some cases our rails application posts the response to a redis database and then node.js transmits the response via websocket. Our disagreement occurs in the following point: my co-worker thinks that using node.js to send data to clients is somewhat business logic and should be inside the model, so in the first code he wrote he used commands of broadcast in callbacks and other places of the model, he's convinced that the models are the best place for the interaction between rails and node. I on the other hand think that using node.js belongs to the runtime realm, my take is that the broadcast commands and other node.js interactions should be in the controller and should only be used in a model if passed through a well defined interface, just like the situation when a model needs to access the current user of a session. At this point we're tired of arguing over this same thing and our discussion consists in us repeating to ourselves our same opinions over and over. Could anyone, preferably with experience in the same setup, give us an unambiguous response saying which solution is more adequate and why it is?

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  • Inevitable Corporate Bureaucracy

    - by Ahsan Alam
    Top executives of most smaller organizations want their companies to be different from the larger corporations. They want their organizations smaller in size; but bigger in productivity by eliminating red tapes and corporate bureaucracy. When the company is smaller, people often work like firefighters – taking on new business and technology challenges without thinking about any procedures and guidelines. People also tend to wear many hats to accomplish tasks quickly in order to integrate new businesses. For example, software developers in smaller organizations may take on responsibilities of client interactions, requirements gathering, design and development, code deployment, production support, network infrastructure support, database design and maintenance along with countless other duties. In addition, systems in smaller organizations tend to be loosely guarded. So, people often don't follow many procedures in order to setup environments and implement technical projects. It's not uncommon to change code and deploy without anyone realizing. Similarly, business requirements may also get defined in an informal manner without any type of documentation. As the company grows, everything starts to change significantly impacting people and the overall business process. Suddenly, following procedures become extremely important. Consequently, new roles, guidelines and procedures start to emerge. Everything from business process to technology implementation start to become more and more process oriented. Organizations start to define and document steps, invent procedure to track process and systems level changes, and start restricting access to various systems for security reasons. At the same time, as a growing company start doing businesses with larger clienteles, they are automatically forced to abide by all sorts of industry compliance laws. Moreover, growing companies tend to recruit experienced individuals to fill new roles who usually bring their expertise from larger and more bureaucratic organizations.   Despite the best efforts from the top executives, it seems increased number of procedures and guidelines as well as new recruits automatically contribute to the evolution of corporate bureaucracy. Maybe, corporate bureaucracy is an inevitable side effect of a growing organization.

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  • Why not to use StackTrace to find what method called you

    - by Alex.Davies
    Our obfuscator, SmartAssembly, does some pretty crazy reflection. It's an obfuscator, it's sort of its job to do things in the most awkward way possible. But sometimes, you can go too far. One such time is this little gem from the strings encoding feature: StackTrace stackTrace = new StackTrace(); StackFrame frame = stackTrace.GetFrame(1); Type ownerType = frame.GetMethod().DeclaringType; It's designed to find the type where the calling method is defined. A user found that strings encoding occasionally broke on x64 systems. Very strange. After some debugging (thank god for Reflector Pro, it would be impossible to debug processed assemblies without it) I found that the ownerType I got back was wrong. The reason is that the x64 JIT does tail call optimisation. This saves space on the stack, and speeds things up, by throwing away a method's stack frame if the last thing that it calls is the only thing returned. When this happens, the call to StackTrace faithfully tells you that the calling method is the one that called the one we really wanted. So using StackTrace isn't safe for anything other than debugging, and it will make your code fail in unpredictable ways. Don't use it!

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  • Creating PDF Documents with ASP.NET and iTextSharp

    The Portable Document Format (PDF) is a popular file format for documents. Due to their ubiquity and layout capabilities, it's not uncommon for a websites to use PDF technology. For example, an eCommerce store may offer a "printable receipt" option that, when selected, displays a PDF file within the browser. Last week's article, Filling in PDF Forms with ASP.NET and iTextSharp, looked at how to work with a special kind of PDF document, namely one that has one or more fields defined. A PDF document can contain various types of user interface elements, which are referred to as fields. For instance, there is a text field, a checkbox field, a combobox field, and more. Typically, the person viewing the PDF on her computer interacts with the document's fields; however, it is possible to enumerate and fill a PDF's fields programmatically, as we saw in last week's article. This article continues our investigation into iTextSharp, a .NET open source library for PDF generation, showing how to use iTextSharp to create PDF documents from scratch. We start with an example of how to programmatically define and piece together paragraphs, tables, and images into a single PDF file. Following that, we explore how to use iTextSharp's built-in capabilities to convert HTML into PDF. Read on to learn more! Read More >

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  • Procedural... house with rooms generator

    - by pek
    I've been looking at some algorithms and articles about procedurally generating a dungeon. The problem is, I'm trying to generate a house with rooms, and they don't seem to fit my requirements. For one, dungeons have corridors, where houses have halls. And while initially they might seem the same, a hall is nothing more than the area that isn't a room, whereas a corridor is specifically designed to connect one area to another. Another important difference with a house is that you have a specific width and height, and you have to fill the entire thing with rooms and halls, whereas with a dungeon, there is empty space. I think halls in a house is something in between a dungeon corridor (gets you to other rooms) and an empty space in the dungeon (it's not explicitly defined in code). More specifically, the requirements are: There is a set of predefined rooms I cannot create walls and doors on the fly. Rooms can be rotated but not resized Again, because I have a predefined set of rooms, I can only rotate them, not resize them. The house dimensions are set and has to be entirely filled with rooms (or halls) I.e. I want to fill a 14x20 house with the available rooms making sure there is no empty space. Here are some images to make this a little more clear: As you can see, in the house, the "empty space" is still walkable and it gets you from one room to another. So, having said all this, maybe a house is just a really really tightly packed dungeon with corridors. Or it's something easier than a dungeon. Maybe there is something out there and I haven't found it because I don't really know what to search for. This is where I'd like your help: could you give me pointers on how to design this algorithm? Any thoughts on what steps it will take? If you have created a dungeon generator, how would you modify it to fit my requirements? You can be as specific or as generic as you like. I'm looking to pick your brains, really.

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  • GnoMenu integration in docky.

    - by Lyon Apostol
    Posting the error: Running docky --debug < ...some other stuff... > [Info 10:27:52.535] [Helper] Starting GnoMenu.py [Info 10:27:52.560] [HelperService] Helper added: /usr/share/dockmanager/scripts/GnoMenu.py [Info 10:27:52.757] [Helper] GnoMenu.py :: No module named dockmanager.dockmanager [Info 10:27:52.758] [Helper] GnoMenu.py :: gconf backend [Info 10:27:52.758] [Helper] GnoMenu.py :: 239 [Error 10:27:52.759] [Helper] GnoMenu.py :: Traceback (most recent call last): [Error 10:27:52.759] [Helper] GnoMenu.py :: File "/usr/share/dockmanager/scripts/GnoMenu.py", line 120, in < module > [Error 10:27:52.759] [Helper] GnoMenu.py :: class DockyGnoMenuItem(DockManagerItem): [Error 10:27:52.759] [Helper] GnoMenu.py :: NameError: name 'DockManagerItem' is not defined [Info 10:27:52.874] [Helper] GnoMenu.py has exited (Code 1). After installing dockmanager Now this is what happens: [Info 11:34:36.166] [Helper] GnoMenu.py :: gconf backend [Info 11:34:36.166] [Helper] GnoMenu.py :: 136 [Info 11:34:36.166] [Helper] GnoMenu.py :: DockManagerSink(): System.NotSupportedException: Cannot send null variant [Info 11:34:36.210] [Helper] GnoMenu.py has exited (Code 0). I tried to click the icon at the dock: gconf backend 380 DockManagerSink(): System.NotSupportedException: Cannot send null variant gconf backend 380 DockManagerSink(): System.NotSupportedException: Cannot send null variant How can I fix this? Thanks for your prompt answer!

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  • Implement service layer in MVC

    - by Dan H
    We have a defined service layer hosted in WCF. We are now building a website that will need to use the services functionality. The website is being written in ASP.NET MVC 4 and I'm trying to decide how to reference the WCF service from the MVC app. It's a large complex website and it will be changing on a weekly basis. My first reaction is to abstract out the service references (About 7 services on this one WCF host) and create a service ref facade library with which the website interacts. But, I don't know exactly how to use the service facade in MVC. I'm starting to think the Models will be responsible for it because when the controller gets a model, that model should call the service (if needed) and return what the controller asked. I'm trying to avoid having the MVC app know details of the service references. So, I could have a model factory that creates whatever model the controllers need and they can use the service facade to accomplish it. Is this a good plan, or am I off track?

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  • Decal implementation

    - by dreta
    I had issues finding information about decals, so maybe this question will help others. The implementation is for a forward renderer. Could somebody confirm if i got decal implementation right? You define a cube of any dimension that'll define the projection volume in common space. You check for triangle intersection with the defined cube to recieve triangles that the projection will affect. You clip these triangles and save them. You then use matrix tricks to calculate UV coordinates for the saved triangles that'll reference the texture you're projecting. To do this you take the vectors representing height, width and depth of the cube in common space, so that f.e. the bottom left corner is the origin. You put that in a matrix as the i, j, k unit vectors, set the translation for the cube, then you inverse this matrix. You multiply the vertices of the saved triangles by this matrix, that way you get their coordinates inside of a 0 to 1 size cube that you use as the UV coordinates. This way you have the original triangles you're projecting onto and you have UV coordinates for them (the UV coordinates are referencing the texture you're projecting). Then you rerender the saved triangles onto the scene and they overwrite the area of projection with the projected image. Now the questions that i couldn't find answers for. Is the last point right? I've never done software clipping, but it seems error prone enough, due to limited precision, that the'll be some z fighting occuring for the projected texture. Also is the way of getting UV coordinates correct?

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  • Part 3: Customization Strategy or how long does it take

    - by volker.eckardt(at)oracle.com
    The previous part in this blog should have made us aware, that many procedures are required to manage all these steps. To review your status let me ask you a question:What is your Customization Strategy?Your answer might be something like, 'customization strategy, well, we have standards and we let requirement documents approve'.Let me ask you another question:How long does it take to redeploy all your customizations into a fresh installation?In 90% of all installations the answer to this question would be: we can't!Although no one would have to do it (hopefully), just thinking about it and recognizing that we have today too many manual steps involved, different procedures and sometimes (undocumented) manual steps to complete a customization installation. And ... in general too many customizations.Why is working with customizations often so complicated and time consuming?Here are the key reasons as I have identified them in my projects:Customization standards defined, but not maintainedDifferent knowledge on developer side (results getting an individual developer touch)No need to automate deployment (not forced by client)Different documentation styles, not easy to hand over to someone elseDifferent development concepts, difficult for the maintenanceJust the minimum present for testing, often positive testing onlyDeviations from naming conventions accepted, although definedComplicated procedures, therefore sometimes partially ignoredAnd last but not least, hand made version control (still)If you would have to 'redeploy all your customizations' you would have to Follow all your own standards and best practiceTrack deviations and define corrective tasksAutomate as much as possible, minimize manual tasksDo not allow any change coming in without version controlUtilize products to support you in deploymentMinimize hand made scripts and extensive documentationReview regularly used techniques to guarantee that all are in line with the current release and also easy maintainableCreate solution libraries and force the team to contribute and reuseDefine quality activities and execute themDefine a procedure to release customizationsI know, it is easy to write down, but much harder to manage. Will provide some guidelines in my next blog.Volker

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  • White box testing with Google Test

    - by Daemin
    I've been trying out using GoogleTest for my C++ hobby project, and I need to test the internals of a component (hence white box testing). At my previous work we just made the test classes friends of the class being tested. But with Google Test that doesn't work as each test is given its own unique class, derived from the fixture class if specified, and friend-ness doesn't transfer to derived classes. Initially I created a test proxy class that is friends with the tested class. It contains a pointer to an instance of the tested class and provides methods for the required, but hidden, members. This worked for a simple class, but now I'm up to testing a tree class with an internal private node class, of which I need to access and mess with. I'm just wondering if anyone using the GoogleTest library has done any white box testing and if they have any hints or helpful constructs that would make this easier. Ok, I've found the FRIEND_TEST macro defined in the documentation, as well as some hints on how to test private code in the advanced guide. But apart from having a huge amount of friend declerations (i.e. one FRIEND_TEST for each test), is there an easier idion to use, or should I abandon using GoogleTest and move to a different test framework?

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  • Is there a name for a testing method where you compare a set of very different designs?

    - by DVK
    "A/B testing" is defined as "a method of marketing testing by which a baseline control sample is compared to a variety of single-variable test samples in order to improve response rates". The point here, of course, is to know which small single-variable changes are more optimal, with the goal of finding the local optimum. However, one can also envision a somewhat related but different scenario for testing the response rate of major re-designs: take a baseline control design, take one or more completely different designs, and run test samples on those redesigns to compare response rates. As a practical but contrived example, imagine testing a set of designs for the same website, one being minimalist "googly" design, one being cluttered "Amazony" design, and one being an artsy "designy" design (e.g. maximum use of design elements unlike Google but minimal simultaneously presented information, like Google but unlike Amazon) Is there an official name for such testing? It's definitely not A/B testing, since the main component of it (finding local optimum by testing single-variable small changes that can be attributed to response shift) is not present. This is more about trying to compare a set of local optimums, and compare to see which one works better as a global optimum. It's not a multivriable, A/B/N or any other such testing since you don't really have specific variables that can be attributed, just different designs.

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  • Configure WebCenter PS5 with WebCenter Content - Bad Example

    - by Vikram Kurma
    I opened JDeveloper, created a content repository connection with all the required fields. While testing the connection, the connection became successful. But while navigating to the Webcenter Content Connection, I am ( Always use past tense ) getting the following error. Notice the inconsistency in the image resolutions SEVERE: Could not list contents of folder with ID = dCollectionID:-1oracle.stellent.ridc.protocol.ServiceException: No service defined for COLLECTION_DISPLAY. To solve the issue, please find the following the steps in Webcenter Content. 1. Login into webcenter content : https://<hostname>:<port number>/cs 2. Click on 'Administration' and select 'Admin Server' 3. This will open a new window in browser, please select 'Component Manager'. 4. In the right side window, please click on 'Advanced component manager' 5. We can see all the enabled and disabled features. The main problem for this error is folders_g is not enabled and Framework folders might have enabled. But for creating a connection with webcenter portal framework or with webcenter spaces, we need folders_g, then only we will get Contribution folder. 6. come to the enabled feature session, select Framework folders and disable it. 7. Come to the disabled feature session, select folders_g in the list and enable it. 8. Restart the Webcenter content node. 9. Login into webcenter content system, go to 'Browse Content' menu. If we are able to see 'Contribution Folder' the problem is solved. ( Avoid dubious sentences ) We can configure webcenter content with Webcenter portal framework or with webcenter spaces.

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  • Using JuJu with private Openstack cloud deployment?

    - by user76054
    I'm seeing a number of problems trying to use JuJu with our internally deployed Openstack cloud. Most of this appears to be centered around DNS host resolution as well as the need to deal with our company's internal HTTP proxies. Our Openstack deployment relies upon an unroutable 172.16.0.0/12 block of addresses for VLAN allocation to each project (tenant) hosted on our internal cloud. User's have the option of assigning one or more floating addresses to instances, allocated from a block of routable addresses on our internal companies LAN. Currently, Openstack doesn't register instance names with anything other than the DNSMASQ service running on the cloud controller. As such, there's no way to resolve this address through our internal DNS hierarchy (this issue has already been reported as Bug #945505). As such, even though I can bootstrap my JuJu server node, I can't connect to it with the JuJu client, since it can't resolve the local (private) network name. I am able to ssh to the node, once I've assigned it an internally routable (i.e. floating) address. Which leads to the next issue. Next, to install software on an instance running in our cloud, it must have our internal proxy address defined - either in the apt.conf file or via environment variables. Unfortunately, when bootstrapping the server node, there's no provision to pass this info into a instance via JuJu environment.yaml file (if this is even the best way to handle this issue). As a result, the bootstrap node is unable to install the required packages. I'm assuming (dangerous, I know) that the way that I've deployed Openstack in our internal environment is probably not unique. Has anyone else encountered these issues? And more importantly, are work arounds available? Regards, Ross

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  • Are project managers useful in Scrum?

    - by Martin Wickman
    There are three roles defined in Scrum: Team, Product Owner and Scrum Master. There is no project manager, instead the project manager job is spread across the three roles. For instance: The Scrum Master: Responsible for the process. Removes impediments. The Product Owner: Manages and prioritizes the list of work to be done to maximize ROI. Represents all interested parties (customers, stakeholders). The Team: Self manage its work by estimating and distributing it among themselves. Responsible for meeting their own commitments. So in Scrum, there is no longer a single person responsible for project success. There is no command-and-control structure in place. That seems to baffle a lot of people, specifically those not used to agile methods, and of course, PM's. I'm really interested in this and what your experiences are, as I think this is one of the things that can make or break a Scrum implementation. Do you agree with Scrum that a project manager is not needed? Do you think such a role is still required? Why?

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  • Combo/Input LOV displaying non-reference key value

    - by [email protected]
    Its a very common use-case of LOV that we want to diplay a non key value in the LOV but store the key value in the DB. I had to do the same in a sample application I was building. During implementation of this, I realized that there are multiple ways to achieve this.I am going to describe each of these below.Example : Lets take an example of our classic HR schema. I have 2 tables Employee and Department where Dno is the foreign key attribute in Employee that references Department table.I want to create a LOV for Deparment such that the List always displays Dname instead of Dno. However when I update it, it it should update the reference key Dno.To achieve this I had 3 alternative1) Approach 1 :Create a composite VO and add the attributes from Department into Employee using a join.Refer the blog http://andrejusb.blogspot.com/2009/11/defining-lov-on-reference-attribute-in.htmlPositives :1. Easy to implement and use.2. We can use this attribute directly in queries defined on new attribute i.e If i have to display this inside query panel.Negative : We have to create an additional Join on the VO.Ex:SELECT Employees.EMPLOYEE_ID,        Employees.FIRST_NAME,        Employees.LAST_NAME,        Employees.EMAIL,        Employees.PHONE_NUMBER,       Department.Dno,        Department.DnameFROM EMPLOYEES Employees, Department Department WHERE Employees.Dno = Department .Dno2) Approach 2 :

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  • The Social Business Thought Leaders - Esteban Kolsky

    - by kellsey.ruppel
    Esteban Kolsky's presentation at the Social Business Forum 2012 was meaningfully titled “Everything you wanted to know about Customer Service using Social but had no one to ask”.  A recent survey by ThinkJar, Kolsky’s independent analyst firm, reported how more than 90% of the interviewed companies consider embracing social channels in customer service the right thing to do for the business and its customers. These numbers shouldn't be too surprising given the popularity of services such as Twitter and Facebook (59% and 60% respectively in the survey) among organizations, the power consumers are gaining online and the 40% preference they have to escalate issues on social services. Moreover, both large enterprises and small businesses are realizing how customer retention is cheaper and easier than customer acquisition. Many companies are looking at communities and social networks as an opportunity to drive loyalty, satisfaction and word of mouth. However, in this early phase the way they are preparing to launch social support appears to be lacking at best: 66% have no defined processes for customer service over social channels 68% were not able to estimate ROI before deploying social in customer service Only 8% found the expected ROI Most of the projects are stuck in the pilot or testing phase In his interview for the Social Business Thought-Leaders, Esteban discusses how to turn social media hype in business gains by touching upon some of the hottest topics organizations face when approaching social support: How to go from social media monitoring to actionable insights How Social CRM should be best positioned in regard to traditional CRM The importance of integrating social data to transactional data  Conversations with customer service organizations points to 2012 as the year of "understanding what social means for supporting customers". Will 2013 be the year it all becomes reality? We invite you to listen to Esteban Kolsky's interview to understand how to most effectively develop cross-channel strategies that include social channels and improve both customer satisfaction and the overall customer experience.

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  • How Can You Get More Productive In Life Sciences Sales?

    - by charles.knapp
    Only half of all doctors will meet with pharmaceutical sales reps, and that percentage continues to decrease. Furthermore, when reps are granted an opportunity to share information, the average interaction is only about a minute and a half. Concurrently, call quotas continue to increase. What does this matter? Sales reps need to spend less time on traditional planning and after-call reporting, more time making calls, and make more productive use of short presentation times. Fortunately for sales reps, Oracle offers the first life sciences CRM that is designed to double sales time and halve reporting time. In particular, our new Life Sciences Edition Offline Client is designed so that you can actually turn the screen around, so that your CRM is useful for presentations and not just reporting, whether you are connected to cloud or working offline such as in restricted clinical environments. Watch Piers Evans, Industry Strategy Director, show what this looks like in the day of a typical pharmaceutical sales representative. By use of this code snippet, I agree to the Brightcove Publisher T and C found at https://accounts.brightcove.com/en/terms-and-conditions/. -- This script tag will cause the Brightcove Players defined above it to be created as soon as the line is read by the browser. If you wish to have the player instantiated only after the rest of the HTML is processed and the page load is complete, remove the line. -- brightcove.createExperiences();

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  • sending php mail from localhost

    - by SimplySimon
    I have installed php, mySQL, postfix and sendmail and have set up a simple email script on my local host server. mail() returns 1 (TRUE) when I send an e-mail, however the email does not arrive at the destination. Installation The mail functions are part of the PHP core. There is no installation needed to use these functions. Requirements For the mail functions to be available, PHP requires an installed and working email system. The program to be used is defined by the configuration settings in the php.ini file. Runtime Configuration The behavior of the mail functions is affected by settings in the php.ini file. Mail configuration options: Name Default Description Changeable sendmail_path NULL Unix systems only: Specifies where the sendmail program can be found (usually /usr/sbin/sendmail or /usr/lib/sendmail) PHP_INI_SYSTEM I found it at /usr/lib/sendmail however, I can not find the configuration file, which is where I assume my problem is, as I have not told anything which server I am using to send my mail through. If anyone can help me I would be grateful.

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  • creating bounding box list

    - by Christian Frantz
    I'm trying to create a list of bounding boxes for each cube drawn, so I can use the boxes to intersect with a ray that my mouse position is casting, but I have no idea how. I've created a list that stores the boxes, but how am I getting the values from each box? for (int x = 0; x < mapHeight; x++) { for (int z = 0; z < mapWidth; z++) { cubes.Add(new Vector3(x, map[x, z], z), Matrix.Identity, grass); boxList.Add(something here); } } public Cube(GraphicsDevice graphicsDevice) { device = graphicsDevice; var vertices = new List<VertexPositionTexture>(); BuildFace(vertices, new Vector3(0, 0, 0), new Vector3(0, 1, 1)); BuildFace(vertices, new Vector3(0, 0, 1), new Vector3(1, 1, 1)); BuildFace(vertices, new Vector3(1, 0, 1), new Vector3(1, 1, 0)); BuildFace(vertices, new Vector3(1, 0, 0), new Vector3(0, 1, 0)); BuildFaceHorizontal(vertices, new Vector3(0, 1, 0), new Vector3(1, 1, 1)); BuildFaceHorizontal(vertices, new Vector3(0, 0, 1), new Vector3(1, 0, 0)); cubeVertexBuffer = new VertexBuffer(device, VertexPositionTexture.VertexDeclaration, vertices.Count, BufferUsage.WriteOnly); cubeVertexBuffer.SetData<VertexPositionTexture>(vertices.ToArray()); } There aren't any clearly defined variables for the bounds of each cube created, so where do I create the bounding box from?

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  • ZenGallery: a minimalist image gallery for Orchard

    - by Bertrand Le Roy
    There are quite a few image gallery modules for Orchard but they were not invented here I wanted something a lot less sophisticated that would be as barebones and minimalist as possible out of the box, to make customization extremely easy. So I made this, in less than two days (during which I got distracted a lot). Nwazet.ZenGallery uses existing Orchard features as much as it can: Galleries are just a content part that can be added to any type The set of photos in a gallery is simply defined by a folder in Media Managing the images in a gallery is done using the standard media management from Orchard Ordering of photos is simply alphabetical order of the filenames (use 1_, 2_, etc. prefixes if you have to) The path to the gallery folder is mapped from the content item using a token-based pattern The pattern can be set per content type You can edit the generated gallery path for each item The default template is just a list of links over images, that get open in a new tab No lightbox script comes with the module, just customize the template to use your favorite script. Light, light, light. Rather than explaining in more details this very simple module, here is a video that shows how I used the module to add photo galleries to a product catalog: Adding a gallery to a product catalog You can find the module on the Orchard Gallery: https://gallery.orchardproject.net/List/Modules/Orchard.Module.Nwazet.ZenGallery/ The source code is available from BitBucket: https://bitbucket.org/bleroy/nwazet.zengallery

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  • C IDE for Mac needed

    - by StasM
    I'm looking for heavy-duty C/C++ IDE for Mac that would satisfy the following criteria: Work with big projects (~5000 files, some of them 100K big) efficiently. Have good navigation both file-based and symbol-based - i.e. "go to file", "go to function" etc. with autocompletion support. Support for "go to declaration/definition" for symbols - functions, structures, etc. Auto-adding new files in folders already in the project. Support for code completion for values, function names, etc. At least rudimentary CPP macro understanding - i.e. #define foo bar then foo() should take me either to #define or to actual bar. I understand full CPP parsing may be hard, but I hope for at least the obvious cases. Support for displaying parameter names/types by function name, preferably - integrated with the previous item, for functions defined in the project. Support for libc would be nice too :) (optional) Cross-project search support (I can manage with grep -r if everything else works) (optional) SVN support, at least to some extent (update, commit, mark updated) Is there such editor around? Free would be nice, but I'm ready to part with some money if it's good enough. I'm using TextMate now but I'm not satisfied with it. Tried Xcode but it seems to not be able to handle a large project - it just crashed...

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  • SQL SERVER – Answer – Value of Identity Column after TRUNCATE command

    - by pinaldave
    Earlier I had one conversation with reader where I almost got a headache. I suggest all of you to read it before continuing this blog post SQL SERVER – Reseting Identity Values for All Tables. I believed that he faced this situation because he did not understand the difference between SQL SERVER – DELETE, TRUNCATE and RESEED Identity. I wrote a follow up blog post explaining the difference between them. I asked a small question in the second blog post and I received many interesting comments. Let us go over the question and its answer here one more time. Here is the scenario to set up the puzzle. Create Table with Seed Identity = 11 Insert Value and Check Seed (it will be 11) Reseed it to 1 Insert Value and Check Seed (it will be 2) TRUNCATE Table Insert Value and Check Seed (it will be 11) Let us see the T-SQL Script for the same. USE [TempDB] GO -- Create Table CREATE TABLE [dbo].[TestTable]( [ID] [int] IDENTITY(11,1) NOT NULL, [var] [nchar](10) NULL ) ON [PRIMARY] GO -- Build sample data INSERT INTO [TestTable] VALUES ('val') GO -- Select Data SELECT * FROM [TestTable] GO -- Reseed to 1 DBCC CHECKIDENT ('TestTable', RESEED, 1) GO -- Build sample data INSERT INTO [TestTable] VALUES ('val') GO -- Select Data SELECT * FROM [TestTable] GO -- Truncate table TRUNCATE TABLE [TestTable] GO -- Build sample data INSERT INTO [TestTable] VALUES ('val') GO -- Select Data SELECT * FROM [TestTable] GO -- Question for you Here -- Clean up DROP TABLE [TestTable] GO Now let us see the output of three of the select statements. 1) First Select after create table 2) Second Select after reseed table 3) Third Select after truncate table The reason is simple: If the table contains an identity column, the counter for that column is reset to the seed value defined for the column. Reference: Pinal Dave (http://blog.sqlauthority.com)       Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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