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• Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

  - by Richard Lefebvre

  Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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• How to ace Skype Interviews

  - by FelixWehmeyer

  Many companies these days opt to include a Skype interview in the recruitment process, as it comes close to a face-to-face interview without the time and costs involved for both the company and the candidate. In some cases during the recruitment process at Oracle you also might be asked to conduct a Skype interview. To help you get started with this, we researched some websites to give you several tips and tricks. What most of the bloggers say about this topic is collected in this article to help you prepare. It is all about Technology The bit that can make a Skype interview more complicated than a face-to-face or phone interview is the fact you are using additional technology. Always check the video and audio capabilities of your computer to make sure they work properly. Be prepared for connections to be limited during the interview. Using a webcam can also be confusing, if you do not have a lot of experience using it. Make sure you look at the camera and not the monitor to avoid the impression you are looking away. Practice If you do not feel comfortable using the camera, do a mock interview with a friend or family member before you have the actual interview. Be aware that facial impressions or reactions come across differently on a monitor, so make sure to practice how you  come across during the interview. Good lighting in the room also helps you make you look the best for the interviewer. You and your room Dress code, as in any face-to-face interview,is important to think about. Dress the same way as you would for face-to-face interviews and avoid patterns or informal clothing. Another tip,is to be aware of your surroundings. Make sure the room you use looks good on camera, making sure it is neat and tidy, also think about how the walls look behind you. Also make sure you do not get distracted during the interview by anyone or anything, as this will directly have an impact on your interview and your ability to focus and concentrate. What is in a name What goes for any account that you share during the recruitment process, either your email address or Skype name, is to make sure it comes across as professional. Try to avoid using nicknames or strange words in your accounts, stick to using a first name – last name or an abbreviation of the same. If you would like to read more about this topic, have a look at the links below which we used as inspiration for this blog article. 7 Deadly Skype Interview Sins is fun to read and to gives you some good advice to keep in mind. ·         http://www.inc.com/guides/201103/4-tips-for-conducting-a-job-interview-using-skype.html ·         http://blog.simplyhired.com/2012/05/5-tips-to-a-great-skype-interview.html ·         http://www.cnn.com/2011/LIVING/07/11/skype.interview.tips.cb/index.html http://www.ehow.com/how_5648281_prepare-skype-interview.html

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• Building on someone else's DefaultButton Silverlight work...

  - by KyleBurns

  This week I was handed a "simple" requirement - have a search screen execute its search when the user pressed the Enter key instead of having to move hands from keyboard to mouse and click Search.  That is a reasonable request that has been met for years both in Windows and Web apps.  I did a quick scan for code to pilfer and found Patrick Cauldwell's Blog posting "A 'Default Button' In Silverlight".  This posting was a great start and I'm glad that the basic work had been done for me, but I ran into one issue - when using bound textboxes (I'm a die-hard MVVM enthusiast when it comes to Silverlight development), the search was being executed before the textbox I was in when the Enter key was pressed updated its bindings.  With a little bit of reflection work, I think I have found a good generic solution that builds upon Patrick's to make it more binding-friendly.  Also, I wanted to set the DefaultButton at a higher level than on each TextBox (or other control for that matter), so the use of mine is intended to be set somewhere such as the LayoutRoot or other high level control and will apply to all controls beneath it in the control tree.  I haven't tested this on controls that treat the Enter key special themselves in the mix. The real change from Patrick's solution here is that in the KeyUp event, I grab the source of the KeyUp event (in my case the textbox containing search criteria) and loop through the static fields on the element's type looking for DependencyProperty instances.  When I find a DependencyProperty, I grab the value and query for bindings.  Each time I find a binding, UpdateSource is called to make sure anything bound to any property of the field has the opportunity to update before the action represented by the DefaultButton is executed. Here's the code: public class DefaultButtonService { public static DependencyProperty DefaultButtonProperty = DependencyProperty.RegisterAttached("DefaultButton", typeof (Button), typeof (DefaultButtonService), new PropertyMetadata (null, DefaultButtonChanged)); private static void DefaultButtonChanged(DependencyObject d, DependencyPropertyChangedEventArgs e) { var uiElement = d as UIElement; var button = e.NewValue as Button; if (uiElement != null && button != null) { uiElement.KeyUp += (sender, arg) => { if (arg.Key == Key.Enter) { var element = arg.OriginalSource as FrameworkElement; if (element != null) { UpdateBindings(element); } if (button.IsEnabled) { button.Focus(); var peer = new ButtonAutomationPeer(button); var invokeProv = peer.GetPattern(PatternInterface.Invoke) as IInvokeProvider; if (invokeProv != null) invokeProv.Invoke(); arg.Handled = true; } } }; } } public static DefaultButtonService GetDefaultButton(UIElement obj) { return (DefaultButtonService) obj.GetValue(DefaultButtonProperty); } public static void SetDefaultButton(DependencyObject obj, DefaultButtonService button) { obj.SetValue(DefaultButtonProperty, button); } public static void UpdateBindings(FrameworkElement element) { element.GetType().GetFields(BindingFlags.Public | BindingFlags.Static).ForEach(field => { if (field.FieldType.IsAssignableFrom(typeof(DependencyProperty))) { try { var dp = field.GetValue(null) as DependencyProperty; if (dp != null) { var binding = element.GetBindingExpression(dp); if (binding != null) { binding.UpdateSource(); } } } // ReSharper disable EmptyGeneralCatchClause catch (Exception) // ReSharper restore EmptyGeneralCatchClause { // swallow exceptions } } }); } }

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• Types of semantic bugs, logic errors [closed]

  - by C-Otto

  I am a PhD student and currently focus on automatically finding instances of new types of bugs in (Java) programs that cannot be found by existing tools like FindBugs. The existing tool currently is used to prove/disprove termination of (Java) programs. I have some ideas (see below), but I could need more input from you (experienced programmers, potential users of my tool). What kind of bugs do you wish to find? What types of bugs exist and might be suitable for my analysis? One strength of the approach I use is detailled information about the heap. So in contrast to FindBugs, I can work with knowledge of the form "variable x and variable y are disjoint on the heap" or "variable z is not cyclic". It is also possible to see if a method might have side effects (and if so, which variables may/may not be affected by it). Example 1: Vacuous call: Graph graphOne = createGraph(); Graph graphTwo = createGraph(); Node source = graphTwo.getRootNode(); for (Node n : graphOne.getNodes()) { if (areConnected(source, n)) { graphTwo.addNode(n); } } Imagine createGraph() creates a fresh graph, so that graphOne and graphTwo are disjoint on the heap. Then, because source is taken from graphTwo instead of graphOne, the call to areConnected always returns false. In this situation I could find out that the call areConnected is useless (because it does not have any side effect and the return value always is false) which helps finding the real bug (taking source from the wrong graph). For this the information that x and y are disjoint (because graphOne and graphTwo are disjoint) is crucial. This bug is related to calling x.equals(y) where x and y are objects of different classes. In this scenario, most implementations of equals() always return false, which most likely is not the intended result. FindBugs already finds this bug (hardcoded to equals(), semantics of implementation is not checked). Example 2: Useless code: someCode(); while (something()) { yetMoreSomething(); } moreCode(); In the case that the loop (so the code in something() and yetMoreSomething()) does not modify anything visible outside the loop, it does not make sense to run this code - the program has the same behaviour as someCode(); moreCode() (i.e., without the loop). To find this out, one needs detailled information about the side effects of the (possibly useless) code. If I can prove that the code does not have any side effect that can be observed afterwards (in the example: in moreCode() or later), then the code indeed is useless. Of course, here Input/Output of any form must be seen as a side effect, so that a System.out.println(...) is not considered useless. Example 3: Ignored return value: Instead of x = foo(); and making use of x, the method is called without storing the result: foo();. If the method does not have any side effect, its invocation is useless and can be dropped. Most likely, the bug here is that the returned value should have been used. Here, too, detailled information about side effects are needed. Can you think of similar types of bugs that might be detected (only) with detailled information about the heap, side effects, semantics of called methods, ...? Did you encounter bugs related to the ones shown below in "real life"? By the way, the tool is AProVE and Java related publications can be found on my homepage. Thanks a lot, Carsten

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• Protecting Consolidated Data on Engineered Systems

  - by Steve Enevold

  In this time of reduced budgets and cost cutting measures in Federal, State and Local governments, the requirement to provide services continues to grow. Many agencies are looking at consolidating their infrastructure to reduce cost and meet budget goals. Oracle's engineered systems are ideal platforms for accomplishing these goals. These systems provide unparalleled performance that is ideal for running applications and databases that traditionally run on separate dedicated environments. However, putting multiple critical applications and databases in a single architecture makes security more critical. You are putting a concentrated set of sensitive data on a single system, making it a more tempting target.  The environments were previously separated by iron so now you need to provide assurance that one group, department, or application's information is not visible to other personnel or applications resident in the Exadata system. Administration of the environments requires formal separation of duties so an administrator of one application environment cannot view or negatively impact others. Also, these systems need to be in protected environments just like other critical production servers. They should be in a data center protected by physical controls, network firewalls, intrusion detection and prevention, etc Exadata also provides unique security benefits, including a reducing attack surface by minimizing packages and services to only those required. In addition to reducing the possible system areas someone may attempt to infiltrate, Exadata has the following features: 1.    Infiniband, which functions as a secure private backplane 2.    IPTables  to perform stateful packet inspection for all nodes               Cellwall implements firewall services on each cell using IPTables 3.    Hardware accelerated encryption for data at rest on storage cells Oracle is uniquely positioned to provide the security necessary for implementing Exadata because security has been a core focus since the company's beginning. In addition to the security capabilities inherent in Exadata, Oracle security products are all certified to run in an Exadata environment. Database Vault Oracle Database Vault helps organizations increase the security of existing applications and address regulatory mandates that call for separation-of-duties, least privilege and other preventive controls to ensure data integrity and data privacy. Oracle Database Vault proactively protects application data stored in the Oracle database from being accessed by privileged database users. A unique feature of Database Vault is the ability to segregate administrative tasks including when a command can be executed, or that the DBA can manage the health of the database and objects, but may not see the data Advanced Security  helps organizations comply with privacy and regulatory mandates by transparently encrypting all application data or specific sensitive columns, such as credit cards, social security numbers, or personally identifiable information (PII). By encrypting data at rest and whenever it leaves the database over the network or via backups, Oracle Advanced Security provides the most cost-effective solution for comprehensive data protection. Label Security  is a powerful and easy-to-use tool for classifying data and mediating access to data based on its classification. Designed to meet public-sector requirements for multi-level security and mandatory access control, Oracle Label Security provides a flexible framework that both government and commercial entities worldwide can use to manage access to data on a "need to know" basis in order to protect data privacy and achieve regulatory compliance  Data Masking reduces the threat of someone in the development org taking data that has been copied from production to the development environment for testing, upgrades, etc by irreversibly replacing the original sensitive data with fictitious data so that production data can be shared safely with IT developers or offshore business partners  Audit Vault and Database Firewall Oracle Audit Vault and Database Firewall serves as a critical detective and preventive control across multiple operating systems and database platforms to protect against the abuse of legitimate access to databases responsible for almost all data breaches and cyber attacks.  Consolidation, cost-savings, and performance can now be achieved without sacrificing security. The combination of built in protection and Oracle’s industry-leading data protection solutions make Exadata an ideal platform for Federal, State, and local governments and agencies.

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• Sprinkle Some Magik on that Java Virtual Machine

  - by Jim Connors

  GE Energy, through its Smallworld subsidiary, has been providing geospatial software solutions to the utility and telco markets for over 20 years.  One of the fundamental building blocks of their technology is a dynamically-typed object oriented programming language called Magik.  Like Java, Magik source code is compiled down to bytecodes that run on a virtual machine -- in this case the Magik Virtual Machine. Throughout the years, GE has invested considerable engineering talent in the support and maintenance of this virtual machine.  At the same time vast energy and resources have been invested in the Java Virtual Machine. The question for GE has been whether to continue to make that investment on its own or to leverage massive effort provided by the Java community? Utilizing the Java Virtual Machine instead of maintaining its own virtual machine would give GE more opportunity to focus on application solutions.   At last count, there are dozens, perhaps hundreds of examples of programming languages that have been hosted atop the Java Virtual Machine.  Prior to the release of Java 7, that effort, although certainly possible, was generally less than optimal for languages like Magik because of its dynamic nature.  Java, as a statically typed language had little use for this capability.  In the quest to be a more universal virtual machine, Java 7, via JSR-292, introduced a new bytecode called invokedynamic.  In short, invokedynamic affords a more flexible method call mechanism needed by dynamic languages like Magik. With this new capability GE Energy has succeeded in hosting their Magik environment on top of the Java Virtual Machine.  So you may ask, why would GE wish to do such a thing?  The benefits are many: Competitors to GE Energy claimed that the Magik environment was proprietary.  By utilizing the Java Virtual Machine, that argument gets put to bed.  JVM development is done in open source, where contributions are made world-wide by all types of organizations and individuals. The unprecedented wealth of class libraries and applications written for the Java platform are now opened up to Magik/JVM platform as first class citizens. In addition, the Magik/JVM solution vastly increases the developer pool to include the 9 million Java developers -- the largest developer community on the planet. Applications running on the JVM showed substantial performance gains, in some cases as much as a 5x speed up over the original Magik platform. Legacy Magik applications can still run on the original platform.  They can be seamlessly migrated to run on the JVM by simply recompiling the source code. GE can now leverage the huge Java community.  Undeniably the best virtual machine ever created, hundreds if not thousands of world class developers continually improve, poke, prod and scrutinize all aspects of the Java platform.  As enhancements are made, GE automatically gains access to these. As Magik has little in the way of support for multi-threading, GE will benefit from current and future Java offerings (e.g. lambda expressions) that aim to further facilitate multi-core/multi-threaded application development. As the JVM is available for many more platforms, it broadens the reach of Magik, including the potential to run on a class devices never envisioned just a few short years ago.  For example, Java SE compatible runtime environments are available for popular embedded ARM/Intel/PowerPC configurations that could theoretically host this software too. As compared to other JVM language projects, the Magik integration differs in that it represents a serious commercial entity betting a sizable part of its business on the success of this effort.  Expect to see announcements not only from General Electric, but other organizations as they realize the benefits of utilizing the Java Virtual Machine.

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• Internet Explorer and margins

  - by Hailwood

  Hi there. I have some pretty simple html which is meant to make a layout as below. To push the tabs down from the userbar I am using margin-top: 35px; However in internet explorer the tabs are completly misaligned(the top of the tabs is where the bottom should be). So I need to use margin-top: -50px; for internet explorer. Why is this and how can I fix it without using a ie specific stylesheet <div id="pageHead"> <div id="userBar"> <span class="bold">Hi Matthew Hailwood | <a href="#">Logout</a> </div> <a href="http://localhost/buzz/" id="pageLogo"></a> <div id="pageTabs" class="clearfix"> <ul> <li><a href="http://localhost/buzzil/templates">Templates</a></li> <li><a href="http://localhost/buzzil/messaging">Messaging</a></li> <li><a href="http://localhost/buzzil/contacts">Contacts</a></li> </ul> </div> </div> With the css being #pageHead { height: 100px; } #pageLogo { float: left; width: 149px; height: 77px; margin-top: 11px; background: transparent url('../images/logo.png') no-repeat; } #userBar { text-align: right; color: #fff; margin-top: 10px; } #userBar a:link, #userBar a:visited, #userBar a:active { font-weight: normal; color: #E0B343; text-decoration: none; } .clearfix:after { content: "."; display: block; clear: both; visibility: hidden; line-height: 0; height: 0; } .clearfix { display: inline-block; } html[xmlns] .clearfix { display: block; } * html .clearfix { height: 1%; } #pageTabs { float: right; margin-top: 35px; } #pageTabs ul { position: relative; width: 100%; list-style: none; margin: 0; padding: 0; border-left: 1px solid #000; } #pageTabs ul li { float: right; background: url(../images/tabsBg.png) no-repeat 0% 0%; border-left: 1px solid #000; margin-left: -1px; } #pageTabs ul li a:link, #pageTabs ul li a:visited, #pageTabs ul li a:active { color: #fff; background: url(../images/tabsBg.png) no-repeat 100% 0%; display: block; font-size: 14px; font-weight: bold; line-height: 42px; text-transform: uppercase; padding: 4px 32px; text-decoration: none; } #pageTabs ul li a:hover, #pageTabs ul li a:focus { text-decoration: underline; }

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• The inevitable Hello World post!

  - by brendonpage

  Greetings to anyone reading this! This is my first of hopefully many posts. I would like to use this post to introduce myself and to let you know what to expect from this blog in future. Okay so a bit about myself. In case you missed the name of this blog, my name is Brendon Page! I am a Software Developer from South Africa and work for a small company who’s main focus is producing software for the kitchen cupboard industry, although from time to time we do produce custom solutions for other industries. I work in a small team of 3, including myself, and am fortunate enough to work from home! I have been involved in IT since 1996, which is when I got my first PC, and started working as a junior programmer in 2003. Outside of work I enjoy playing squash, PC Games and of course LANing with my friends. If I get any free time between all of that I will usually dedicate some of it to a personal project, these are mainly prototypes for an idea I have had or for something that could be useful at work. I was in 2 minds on whether to include a photo of myself. The reason for this was because while I was looking for a suitable photo to use, it dawned on me how much time I dedicate to pulling funny faces in photos! I also realized how little I shave, which I blame completely on working form home. So after much debate here I am, funny face, beard and all!   Now that you know a bit about me lets move onto what expect from this blog. I work predominantly with Microsoft technologies so most if not all of my posts will be related to something Microsoft. Since most of my job entails Software Development you can expect a lot of posts which will deal with the .NET Framework. I am currently working on a large Silverlight project, so my first few posts will be targeted at in that direction. I will be striving to make the content of my posts as useful as possible from both an explanation and code perspective, I aim to include a working solution for every post, which I will put up on my skydrive for download. Here is what I have planned for my next few posts: Where did my session variables go?  Here I will take you through the lessons I learnt the hard way about the ASP.NET session. I am not going to go into to much depth in this post, as there is already a lot of information available on it. I mainly want to cover it in an effort to keep the scope creep of my posts to a minimum, some the solutions I upload will use it and I would like to have a post that I can reference to explain why I am doing something a certain way. Uploading files through SIlverlight Again there is a lot of existing information on this topic, so I wont be going into to much depth, but I will be using the solution from this as a base for my next post. Generating and Displaying DeepZoom images dynamically in Silverlight Well the title pretty much speaks for it’s self on this one. As I mentioned I will be building off the solution that I create in my ‘Uploading files through Silverlight’ post. Securing DeepZoom images using a custom implementation of the MultiScaleTileSource In this post I will look at the privacy issue surrounding the default usage of DeepZoom images in Silverlight and how to overcome it. This makes the use of DeepZoom in privacy conscious applications more viable. Thanks to anyone who actually read this post! I look forward to producing more which will hopefully be helpful to you.

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• ArchBeat Link-o-Rama for 2012-06-29

  - by Bob Rhubart

  Backward-compatible vs. forward-compatible: a tale of two clouds | William Vambenepe "There is the Cloud that provides value by requiring as few changes as possible. And there is the Cloud that provides value by raising the abstraction and operation level," says William Vambenepe. "The backward-compatible Cloud versus the forward-compatible Cloud." Vambenepe was a panelist on the recent ArchBeat podcast Public, Private, and Hybrid Clouds. Andrejus Baranovskis's Blog: ADF 11g PS5 Application with Customized BPM Worklist Task Flow (MDS Seeded Customization) Oracle ACE Director Andrejus Baranovskis investigates "how you can customize a standard BPM Task Flow through MDS Seeded customization." Oracle OpenWorld 2012 Music Festival If, after a day spent in sessions at Oracle Openworld, you want nothing more than to head back to your hotel for a quiet evening spent responding to email, please ignore the rest of this message. Because every night from Sept 30 to Oct 4 the streets of San Francisco will pulsate with music from a vast array of bands representing more musical styles than a single human brain an comprehend. It's the first ever Oracle Music Festival, baby, 7:00pm to 1:00am every night. Are those emails that important...? Resource Kit: Oracle Exadata - includes demos, videos, product datasheets, and technical white papers. This free resource kit includes several customer case study videos, two 3D product demos, several product datasheets, and three technical architecture white papers. Registration is required for the who don't already have a free Oracle.com membership account. Some execs contemplate making 'Bring Your Own Device' mandatory | ZDNet "Companies and agencies are recognizing that individual employees are doing a better job of handling and managing their devices than their harried and overworked IT departments – who need to focus on bigger priorities, such as analytics and cloud," says ZDNet SOA blogger Joe McKendrick. Podcast Show Notes: Public, Private, and Hybrid Clouds All three parts of this discussion are now available. Featuring a panel of leading Oracle cloud computing experts, including Dr. James Baty, Mark T. Nelson, Ajay Srivastava, and William Vambenepe, the discussion covers an overview of the various flavors of cloud computing, the importance of standards, Why cloud computing is a paradigm shift—and why it isn't, and advice on what architects need to know to take advantage of the cloud. And for those who prefer reading to listening, a complete transcript is also available. Amazon AMIs and Oracle VM templates (Cloud Migrations) Cloud migration expert Tom Laszewski shares an objective comparison of these two resources. IOUC : Blogs : Read the latest news on the global user group community - June 2012! The June 2012 edition of "Are You a Member Yet?"—the quarterly newsletter about Oracle user group communities around the world. Webcast: Introducing Identity Management 11g R2 - July 19 Date: Thursday, July 19, 2012 Time: 10am PT / 1pm ET Please join Oracle and customer executives for the launch of Oracle Identity Management 11g R2, the breakthrough technology that dramatically expands the reach of identity management to cloud and mobile environments. Thought for the Day "The most important single aspect of software development is to be clear about what you are trying to build." — Bjarne Stroustrup Source: SoftwareQuotes.com

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• The Evolution of Oracle Direct EMEA by John McGann

  - by user769227

  John is expanding his Dublin based team and is currently recruiting a Director with marketing and sales leadership experience: http://bit.ly/O8PyDF Should you wish to apply, please send your CV to [email protected] Hi, my name is John McGann and I am part of the Oracle Direct management team, based in Dublin.   Today I’m writing from the Oracle London City office, right in the heart of the financial district and up to very recently at the centre of a fantastic Olympic Games. The Olympics saw individuals and teams from across the globe competing to decide who is Citius, Altius, Fortius - “Faster, Higher, Stronger" There are lots of obvious parallels between the competitive world of the Olympics and the Business environments that many of us operate in, but there are also some interesting differences – especially in my area of responsibility within Oracle. We are of course constantly striving to be the best - the best solution on offer for our clients, bringing simplicity to their management, consumption and application of information technology, and the best provider when compared with our many niche competitors.   In Oracle and especially in Oracle Direct, a key aspect of how we achieve this is what sets us apart from the Olympians.  We have long ago eliminated geographic boundaries as a limitation to what we can achieve. We assemble the strongest individuals across multiple countries and bring them together in teams focussed on a single goal. One such team is the Oracle Direct Sales Programs team. In case you don’t know, Oracle Direct EMEA (Europe Middle East and Africa) is the inside sales division in Oracle and it is where I started my Oracle career.  I remember that my first role involved putting direct mail in envelopes.... things have moved on a bit since then – for me, for Oracle Direct and in how we interact with our customers. Today, the team of over 1000 people is located in the different Oracle Direct offices around Europe – the main ones are Malaga, Berlin, Prague and Dubai plus the headquarters in Dublin. We work in over 20 languages and are in constant contact with current and future Oracle customers, using the latest internet and telephone technologies to effectively communicate and collaborate with each other, our customers and prospects. One of my areas of responsibility within Oracle Direct is the Sales Programs team. This team of 25 people manages the planning and execution of demand generation, leading the process of finding new and incremental revenue within Oracle Direct. The Sales Programs Managers or ‘SPMs’ are embedded within each of the Oracle Direct sales teams, focussed on distinct geographies or product groups. The SPMs are virtual members of the regional sales management teams, and work closely with the sales and marketing teams to define and deliver demand generation activities. The customer contact elements of these activities are executed via the Oracle Direct Sales and Business Development/Lead Generation teams, to deliver the pipeline required to meet our revenue goals. Activities can range from pan-EMEA joint sales and marketing campaigns, to very localised niche campaigns. The campaigns might focus on particular segments of our existing customers, introducing elements of our evolving solution portfolio which customers may not be familiar with. The Sales Programs team also manages ‘Nurture’ activities to ensure that we develop potential business opportunities with contacts and organisations that do not have immediate requirements. Looking ahead, it is really important that we continue to evolve our ability to add value to our clients and reduce the physical limitations of our distance from them through the innovative application of technology. This enables us to enhance the customer buying experience and to enable the Inside Sales teams to manage ever more complex sales cycles from start to finish.  One of my expectations of my team is to actively drive innovation in how we leverage data to better understand our customers, and exploit emerging technologies to better communicate with them.   With the rate of innovation and acquisition within Oracle, we need to ensure that existing and potential customers are aware of all we have to offer that relates to their business goals.   We need to achieve this via a coherent communication and sales strategy to effectively target the right people using the most effective medium. This is another area where the Sales Programs team plays a key role.

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• Chalk Talk with John: How Does SOA Add Value to Your Enterprise?

  - by John Brunswick

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In this episode of Chalk Talk with John we revisit our town of Middleware Fields from What Does User Experience Mean to You? to look at demystifying the business value of SOA. Middleware fields is an extremely eco-conscious community and has been trying to setup a commuting program for their employees. Though a good idea, they soon run into challenges ensuring that people are able to use the commuting services easily.  Take a look below to see how SOA is like a transit pass for your enterprise and how it addresses common issues you may have with your enterprise systems. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} About me: Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology.  Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals. Follow me on Twitter and visit my site for Oracle Fusion Middleware related tips.

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• Comparing Isis, Google, and Paypal

  - by David Dorf

  Back in 2010 I was sure NFC would make great strides, but here we are two years later and NFC doesn't seem to be sticking. The obvious reason being the chicken-and-egg problem.  Retailers don't want to install the terminals until the phones support NFC, and vice-versa. So consumers continue to sit on the sidelines waiting for either side to blink and make the necessary investment.  In the meantime, EMV is looking for a way to sneak into the US with the help of the card brands. There are currently three major solutions that are battling in the marketplace.  All three know that replacing mag-stripe alone is not sufficient to move consumers.  Long-term it's the offers and loyalty programs combined with tendering that make NFC attractive. NFC solutions cross lots of barriers, so a strong partner system is required.  The solutions need to include the carriers, card brands, banks, handset manufacturers, POS terminals, and most of all lots of merchants.  Lots of coordination is necessary to make the solution seamless to the consumer. Google Wallet Google's problem has always been that only the Nexus phone has an NFC chip that supports their wallet.  There are a couple of additional phones out there now, but adoption is still slow.  They acquired Zavers a while back to incorporate digital coupons, but the the bulk of their users continue to be non-NFC.  They have taken an open approach by not specifying particular payment brands.  Google is piloting in San Francisco and New York, supporting both MasterCard PayPass and stored value. I suppose the other card brands may eventually follow.  There's no cost for consumers or merchants -- Google will make money via targeted ads. Isis Not long after Google announced its wallet, AT&T, Verizon, and T-Mobile announced a joint venture called Isis.  They are in the unique position of owning the SIM in the phones they issue.  At first it seemed Isis was a vehicle for the carriers to compete with the existing card brands, but Isis later switched to a generic wallet that supports the major card brands.  Isis reportedly charges issuers a $5 fee per customer per year.  Isis will pilot this summer in Salt Lake City and Austin. PayPal PayPal, the clear winner in the online payment space beyond traditional credit cards, is trying to move into physical stores.  After negotiations with Google to provide a wallet broke off, PayPal decided to avoid NFC altogether, at least for now, and focus on payments without any physical card or phone.  By avoiding NFC, consumers don't need an NFC-enabled phone and merchants don't need a new reader.  Consumers must enter their phone number and PIN in the merchant's existing device, or they can enter their PIN in the PayPal inStore app running on their phone, then show the merchant a unique barcode which authorizes payment. Paypal is free for consumers and charges a fee for merchants.  Its not clear, at least to me, how PayPal handles fraudulent transactions and whether the consumer is protected. The wildcard is, of course, Apple.  Their mobile technologies set the standard, so incorporating NFC chips would certainly accelerate adoption of many payment solutions.  Their announcement today of the iOS Passbook is a step in the right direction, but stops short of handling payments. For those retailers that have invested in modern terminals, it seems the best strategy is to support all the emerging solutions and let the consumers choose the winner.

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• SQL Authority News – FalafelCON 2014: 2 days with the Best Developers in the World

  - by Pinal Dave

  I love presenting at various forums on various technologies. I am extremely excited that I got invited to speak at Falafel Conference 2014 in San Francisco. I will present two technology sessions on SQL Server. If you are into web development or if you just want to attend a conference with the best of the industry speakers, this may be the right conference for you. What set apart this conference from other conference is technology presented as well as speakers. Usually one has to attend very expensive and high scale event when they have to hear good speakers. At this conference, you will find quite a many industry legends are available to present on the bleeding edge technology. Here are few of the reasons why I believe you should attend this conference: Choose from four tracks covering Web, Mobile development and testing, Sitefinity, and Automated Testing, or attend sessions from all four! Learn from the best developers and testers in the business in an intimate setting. Surround yourself with your peers and the opportunity to network Learn about the latest platforms and technologies including Kendo UI, AngularJS, ASP.NET MVC, WebAPI, and more! Here are the details for the sessions which I am going to present at Falafel Conference. Secrets of SQL Server: Database Worst Practices Abstract: Chances are you have heard, or even uttered, this expression. This demo-oriented session will show many examples where database professionals were dumbfounded by their own mistakes, and could even bring back memories of your own early DBA days. The goal of this session is to expose the small details that can be dangerous to the production environment and SQL Server as a whole, as well as talk about worst practices and how to avoid them. Shedding light on some of these perils and the tricks to avoid them may even save your current job. After attending this session, Developers will only need 60 seconds to improve performance of their database server in their SharePoint implementation. We will have a quiz during the session to keep the conversation alive. Developers will walk out with scripts and knowledge that can be applied to their servers, immediately post the session. Additionally, all attendees of the session will have access to learning material presented in the session. The Unsung Hero Abstract: Slow Running Queries are the most common problem that developers face while working with SQL Server. While it is easy to blame the SQL Server for unsatisfactory performance, however the issue often persists with the way queries have been written, and how Indexes has been set up. The session will focus on the ways of identifying problems that slow down SQL Server, and Indexing tricks to fix them. Developers will walk out with scripts and knowledge that can be applied to their servers, immediately post the session. Register Now! I have learned from the Falafel Team that they are running out of tickets and soon they will close the registration.  For next 10 days the price for the registration is only USD 149. Trust me, you can’t get such a world class training and networking opportunity at such a low price. Click to Register Here! Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL

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• Join us on our Journey to be #1 in SaaS!

  - by jessica.ebbelaar(at)oracle.com

  WHY ORACLE? Oracle is a robust organization that has proven to maintain growth and innovation at all levels with a constant evolving attitude. The main ingredient of Oracles success is the 105.000 talented employees who constantly amaze each other in building a better and more innovative organization. Oracle is a company where YOU can make a difference. What is OD? Oracle Direct is a state-of-the-art, multi-channel EMEA sales operation bringing to life the benefits of Oracle’s complete technology stack. It offers you the unique opportunity to work with the most talented and like-minded sales professionals in the industry.  You will have access to world class training and structured career development programmes allowing you to accelerate your Solution Sales career across a multitude of product lines and a choice of attractive locations. What positions are OD Hiring?   Oracle is on a journey to be the #1 SaaS vendor in EMEA.  Due to recent expansion and acquisitions within our Cloud Business, we are now growing our EMEA Cloud Applications Sales Group in Dublin. We have many exciting NEW opportunities across our CRM and HCM SaaS Sales teams. As a SaaS Sales Account Manager, you will proactively manage an assigned territory / vertical with responsibility for the full sales cycle. This role requires strong business development, solution selling, account management and closing skills. WHY ORACLE? Oracle is a robust organization that has proven to maintain growth and innovation at all levels with a constant evolving attitude. The main ingredient of Oracles success is the 105.000 talented employees who constantly amaze each other in building a better and more innovative organization. Oracle is a company where YOU can make a difference. What is OD? Oracle Direct is a state-of-the-art, multi-channel EMEA sales operation bringing to life the benefits of Oracle’s complete technology stack. It offers you the unique opportunity to work with the most talented and like-minded sales professionals in the industry.  You will have access to world class training and structured career development programmes allowing you to accelerate your Solution Sales career across a multitude of product lines and a choice of attractive locations. What positions are OD Hiring? Oracle is on a journey to be the #1 SaaS vendor in EMEA.  Due to recent expansion and acquisitions within our Cloud Business, we are now growing our EMEA Cloud Applications Sales Group in Dublin. We have many exciting NEW opportunities across our CRM and HCM SaaS Sales teams. As a SaaS Sales Account Manager, you will proactively manage an assigned territory / vertical with responsibility for the full sales cycle. This role requires strong business development, solution selling, account management and closing skills. What is the Business Development Group (BDG) The Business Development Group is the key entry point in Oracle for the future Sales and Management talent of the organisation. We are the Demand Generation engine for Oracle in EMEA. We provide revenue generating, quality sales pipeline to our Inside and Field Sales professionals as well as to our Channel Partners. Our current focus is to provide an agile and flexible service offering to our customers and stakeholders to meet ever changing business needs, whilst constantly striving to improve the customer experience, quality of our pipeline, market coverage and penetration. As a SaaS Business Development Consultant (BDC) you will be the first touch point with new customers. Your goal is to proactively identify and qualify business opportunities leading to revenue for Oracle. You will work closely with your Inside Sales colleagues who will progress your qualified pipeline and opportunities. Work for us Work for the only multi-pillar SaaS vendor in the market Be part of a FUN, fast paced and truly International sales team  Develop you solution sales EXPERTISE Drive your CAREER development within a structured and supportive environment The Profile You have a passion for selling cutting-edge technology You thrive in a fast paced and dynamic work environment where being the best is paramount Your priority is always the customer You live for a challenge and you love to win Join us on our Journey to be #1 in SaaS and be part of our Cloud Success Story! You will find more information about open roles here

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• Need WIF Training?

  - by Your DisplayName here!

  I spend numerous hours every month answering questions about WIF and identity in general. This made me realize that this is still quite a complicated topic once you go beyond the standard fedutil stuff. My good friend Brock and I put together a two day training course about WIF that covers everything we think is important. The course includes extensive lab material where you take standard application and apply all kinds of claims and federation techniques and technologies like WS-Federation, WS-Trust, session management, delegation, home realm discovery, multiple identity providers, Access Control Service, REST, SWT and OAuth. The lab also includes the latest version of the thinktecture identityserver and you will learn how to use and customize it. If you are looking for an open enrollment style of training, have a look here. Or contact me directly! The course outline looks as follows: Day 1 Intro to Claims-based Identity & the Windows Identity Foundation WIF introduces important concepts like conversion of security tokens and credentials to claims, claims transformation and claims-based authorization. In this module you will learn the basics of the WIF programming model and how WIF integrates into existing .NET code. Externalizing Authentication for Web Applications WIF includes support for the WS-Federation protocol. This protocol allows separating business and authentication logic into separate (distributed) applications. The authentication part is called identity provider or in more general terms - a security token service. This module looks at this scenario both from an application and identity provider point of view and walks you through the necessary concepts to centralize application login logic both using a standard product like Active Directory Federation Services as well as a custom token service using WIF’s API support. Externalizing Authentication for SOAP Services One big benefit of WIF is that it unifies the security programming model for ASP.NET and WCF. In the spirit of the preceding modules, we will have a look at how WIF integrates into the (SOAP) web service world. You will learn how to separate authentication into a separate service using the WS-Trust protocol and how WIF can simplify the WCF security model and extensibility API. Day 2 Advanced Topics:  Security Token Service Architecture, Delegation and Federation The preceding modules covered the 80/20 cases of WIF in combination with ASP.NET and WCF. In many scenarios this is just the tip of the iceberg. Especially when two business partners decide to federate, you usually have to deal with multiple token services and their implications in application design. Identity delegation is a feature that allows transporting the client identity over a chain of service invocations to make authorization decisions over multiple hops. In addition you will learn about the principal architecture of a STS, how to customize the one that comes with this training course, as well as how to build your own. Outsourcing Authentication:  Windows Azure & the Azure AppFabric Access Control Service Microsoft provides a multi-tenant security token service as part of the Azure platform cloud offering. This is an interesting product because it allows to outsource vital infrastructure services to a managed environment that guarantees uptime and scalability. Another advantage of the Access Control Service is, that it allows easy integration of both the “enterprise” protocols like WS-* as well as “web identities” like LiveID, Google or Facebook into your applications. ACS acts as a protocol bridge in this case where the application developer doesn’t need to implement all these protocols, but simply uses a service to make it happen. Claims & Federation for the Web and Mobile World Also the web & mobile world moves to a token and claims-based model. While the mechanics are almost identical, other protocols and token types are used to achieve better HTTP (REST) and JavaScript integration for in-browser applications and small footprint devices. Also patterns like how to allow third party applications to work with your data without having to disclose your credentials are important concepts in these application types. The nice thing about WIF and its powerful base APIs and abstractions is that it can shield application logic from these details while you can focus on implementing the actual application. HTH

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• Working and Studying in Oracle, how I balance my time....

  - by anca.rosu

  Hi, my name is Laura. I am working as an Intern within Executive Administration at Oracle Denmark, whilst studying Information Management at Copenhagen Business school. I have recently handeding a paper on Information Systems which gave me exposure to Oracle. Once completing this paper I came across a job posting on my University’s intranet site and I applied directly online. When I submitted my application for the job offer, I wondered about what language I should use for the application form, as the job posting was in Danish, but the contact person and number looked Irish. I therefore chose English. Later that same day, Fiona, one of Oracle’s Graduates Recruitment Consultants based in Ireland, contacted me. This shows how global Oracle truly is. I went for my face-to-face interview in Oracle Denmark with Charlotte, one of the team managers. I spent 5 minutes waiting in the lobby, just looking around, thinking to myself, I really want to work here. The atmosphere seemed so pleasant with a relaxed approach between colleagues, employees and guests. The interview took about an hour, but we touched on a lot of different subjects. The profile I got of Oraclewas that this is a place where you are encouraged to think for yourself, and you are given the freedom to use your ideas. Later that evening, Fiona called and offered me the job. I was very happy. At Oracle Denmark we have 4 different zones: a Quiet Zone, a Project Zone, a Dialogue Zone and a Call Zone. Everyday when you arrive you consider what will be the most productive for the day’s task, and you take your toolbox and go find a desk in the zone you have decided on. It is therefore very unusual to be next to the same person two days in a row. At Oracle, people are located all over the world, and everybody has team members, colleagues or leaders in other countries, or even other time zones. Initially,I was worried about how I would adapt to this approach but I soon realized I had nothing to worry about and now I appreciate working this way. My colleagues have been very supportive and they have openly welcomed me into my new role. I typically work two days a week and have three days at University. During exam periods, I have the flexibility to work less hours and focus on the exams, in return for putting in more hours at work when needed. The first time I had to ask for time off before handing in a paper, my boss looked at me and said, ”Of course! Your education is the most important!” I hope that by sharing my experiences with you, I can inspire or encourage you to consider Oracle as a potential employer, where you can grow both professionally and personally. If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com Technorati Tags: Intern,Oracle Denmark,Information Systems,Business school,Copenhagen,Graduates Recruitment,Ireland,Quiet Zone,Project Zone,Dialogue Zone,Call Zone,University,flexibility

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• Communication between state machines with hidden transitions

  - by slartibartfast

  The question emerged for me in embedded programming but I think it can be applied to quite a number of general networking situations e.g. when a communication partner fails. Assume we have an application logic (a program) running on a computer and a gadget connected to that computer via e.g. a serial interface like RS232. The gadget has a red/green/blue LED and a button which disables the LED. The LEDs color can be driven by software commands over the serial interface and the state (red/green/blue/off) is read back and causes a reaction in the application logic. Asynchronous behaviour of the application logic with regard to the LED color down to a certain delay (depending on the execution cycle of the application) is tolerated. What we essentially have is a resource (the LED) which can not be reserved and handled atomically by software because the (organic) user can at any time press the button to interfere/break the software attempt to switch the LED color. Stripping this example from its physical outfit I dare to say that we have two communicating state machines A (application logic) and G (gadget) where G executes state changes unbeknownst to A (and also the other way round, but this is not significant in our example) and only A can be modified at a reasonable price. A needs to see the reaction and state of G in one piece of information which may be (slightly) outdated but not inconsistent with respect to the short time window when this information was generated on the side of G. What I am looking for is a concise method to handle such a situation in embedded software (i.e. no layer/framework like CORBA etc. available). A programming technique which is able to map the complete behaviour of both participants on classical interfaces of a classical programming language (C in this case). To complicate matters (or rather, to generalize), a simple high frequency communication cycle of A to G and back (IOW: A is rapidly polling G) is out of focus because of technical restrictions (delay of serial com, A not always active, etc.). What I currently see as a general solution is: the application logic A as one thread of execution an adapter object (proxy) PG (presenting G inside the computer), together with the serial driver as another thread a communication object between the two (A and PG) which is transactionally safe to exchange The two execution contexts (threads) on the computer may be multi-core or just interrupt driven or tasks in an RTOS. The com object contains the following data: suspected state (written by A): effectively a member of the power set of states in G (in our case: red, green, blue, off, red_or_green, red_or_blue, red_or_off...etc.) command data (written by A): test_if_off, switch_to_red, switch_to_green, switch_to_blue operation status (written by PG): operation_pending, success, wrong_state, link_broken new state (written by PG): red, green, blue, off The idea of the com object is that A writes whichever (set of) state it thinks G is in, together with a command. (Example: suspected state="red_or_green", command: "switch_to_blue") Notice that the commands issued by A will not work if the user has switched off the LED and A needs to know this. PG will pick up such a com object and try to send the command to G, receive its answer (or a timeout) and set the operation status and new state accordingly. A will take back the oject once it is no longer at operation_pending and can react to the outcome. The com object could be separated of course (into two objects, one for each direction) but I think it is convenient in nearly all instances to have the command close to the result. I would like to have major flaws pointed out or hear an entirely different view on such a situation.

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• What is the difference between Workcenters, Dashboards, and the Interaction Hub?

  - by Matthew Haavisto

  Oracle Open World has just concluded.  Over the course of the conference, we presented several sessions covering different aspects of the PeopleSoft user experience, including Workcenters, Dashboards, and the PeopleSoft Interaction Hub (formerly known as the PeopleSoft Applications Portal).  Although we've produced collateral on these features and covered them in sessions, it became apparent at the conference that customers still have many questions about the these products, including how they are licensed, how they are installed, what their various purposes are, and how they can be used together synergistically. Let's Start with Licensing and Installation As you may know, we've extended the restricted use license (RUL) for the Interaction Hub.  This grants customers with PeopleTools 8.52 licenses the right to install the Interaction Hub for free for use as specified in the Tools license notes.  Note that this means customers receive a restricted use license for the Interaction Hub that doesn't cost them an additional license fee, but it is a separate product, not part of PeopleTools or PeopleSoft applications, and is a separate installation.  This means customers must provide the infrastructure to install and run the Hub, just like any other application.  The benefits of using the Hub to unify your PeopleSoft user experience can be great.  PeopleSoft applications have not yet delivered instances of the Hub with their products, though they may in the future. Workcenters and Dashboards, on the other hand, are frameworks provided by PeopleTools.  No other license is required, and no additional installation of a separate product is needed (apart from PeopleTools and PeopleSoft applications).  PeopleSoft applications are delivering instances of the workcenters and dashboards with their products.  Some are available now, and more are coming in future releases.  These delivered workcenter and dashboard instances require no additional licenses, and no additional installations beyond Tools and the applications that provide them.  In addition, the workcenter and dashboard frameworks provided by PeopleTools can be used by customers to build their own workcenters and dashboards, and it's quite easy and simple to do so. What are Their Differences?  What Purposes do they Serve? Workcenters, Dashboards and the Interaction Hub appear somewhat similar.  They all contain pagelets, and have some visual characteristics in common.  However, their strengths and purposes are very different, and they were designed to provide different benefits to your PeopleSoft ecosystem. Workcenters and Dashboards have the following characteristics: Designed for specific roles Focus on the daily tasks of those roles Help to streamline the work performed most often Personal view of my work world Makes navigation and search easier and quicker, particularly for transactions and decision support Reports and data needed for day-to-day work Personalizable, but minimal Delivered by PS Apps, but can be altered by customer for their requirements Customers can create their own Workcenters can be used for guided processes  The Interaction Hub is designed to aggregate content from multiple applications, and is is used to unify the user experience of those applications.  It offers a rich, web site-based user experience, and is often used to provide access to infrequently performed activities like benefits enrollment, payroll inquiries, life event changes, onboarding, and so on. Full-featured and robust Centrally administered Pushed to large audience Broad info like Company News Infrequent activities like benefits, not day-to-day tasks Self-service, access to employer info Central launch point for other activities and can navigate to workcenters and dashboards Deployed by customers or consultants, instances not delivered by PeopleSoft (at this time) Content management Unified PS application navigation Although these products are quite different and serve different purposes in your PeopleSoft environment, they can be used together to provide a richer, more efficient and engaging user experience for your all your user communities.

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• How the SPARC T4 Processor Optimizes Throughput Capacity: A Case Study

  - by Ruud

  This white paper demonstrates the architected latency hiding features of Oracle’s UltraSPARC T2+ and SPARC T4 processors That is the first sentence from this technical white paper, but what does it exactly mean? Let's consider a very simple example, the computation of a = b + c. This boils down to the following (pseudo-assembler) instructions that need to be executed: load @b, r1 load @c, r2 add r1,r2,r3 store r3, @a The first two instructions load variables b and c from an address in memory (here symbolized by @b and @c respectively). These values go into registers r1 and r2. The third instruction adds the values in r1 and r2. The result goes into register r3. The fourth instruction stores the contents of r3 into the memory address symbolized by @a. If we're lucky, both b and c are in a nearby cache and the load instructions only take a few processor cycles to execute. That is the good case, but what if b or c, or both, have to come from very far away? Perhaps both of them are in the main memory and then it easily takes hundreds of cycles for the values to arrive in the registers. Meanwhile the processor is doing nothing and simply waits for the data to arrive. Actually, it does something. It burns cycles while waiting. That is a waste of time and energy. Why not use these cycles to execute instructions from another application or thread in case of a parallel program? That is exactly what latency hiding on the SPARC T-Series processors does. It is a hardware feature totally transparent to the user and application. As soon as there is a delay in the execution, the hardware uses these otherwise idle cycles to execute instructions from another process. As a result, the throughput capacity of the system improves because idle cycles are no longer wasted and therefore more jobs can be run per unit of time. This feature has been in the SPARC T-series from the beginning, so why this paper? The difference with previous publications on this topic is in the amount of detail given. How this all works under the hood is fully explained using two example programs. Starting from the assembly language instructions, it is demonstrated in what way these programs execute. To really see what is happening we go down to the processor pipeline level, where the gaps in the execution are, and show in what way these idle cycles are filled by other copies of the same program running simultaneously. Both the SPARC T4 as well as the older UltraSPARC T2+ processor are covered. You may wonder why the UltraSPARC T2+ is included. The focus of this work is on the SPARC T4 processor, but to explain the basic concept of latency hiding at this very low level, we start with the UltraSPARC T2+ processor because it is architecturally a much simpler design. From the single issue, in-order pipelines of this processor we then shift gears and cover how this all works on the much more advanced dual issue, out-of-order architecture of the T4. The analysis and performance experiments have been conducted on both processors. The results depend on the processor, but in all cases the theoretical estimates are confirmed by the experiments. If you're interested to read a lot more about this and find out how things really work under the hood, you can download a copy of the paper here. A paper like this could not have been produced without the help of several other people. I want to thank the co-author of this paper, Jared Smolens, for his very valuable contributions and our highly inspiring discussions. I'm also indebted to Thomas Nau (Ulm University, Germany), Shane Sigler and Mark Woodyard (both at Oracle) for their feedback on earlier versions of this paper. Karen Perkins (Perkins Technical Writing and Editing) and Rick Ramsey at Oracle were very helpful in providing editorial and publishing assistance.

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• what differs a computer scientist/software engineer to regular people who learn programming language and APIs?

  - by Amumu

  In University, we learn and reinvent the wheel a lot to truly learn the programming concepts. For example, we may learn assembly language to understand, what happens inside the box, and how the system operates, when we execute our code. This helps understanding higher level concepts deeper. For example, memory management like in C is just an abstraction of manually managed memory contents and addresses. The problem is, when we're going to work, usually productivity is required more. I could program my own containers, or string class, or date/time (using POSIX with C system call) to do the job, but then, it would take much longer time to use existing STL or Boost library, which abstract all of those thing and very easy to use. This leads to an issue, that a regular person doesn't need to get through all the low level/under the hood stuffs, who learns only one programming language and using language-related APIs. These people may eventually compete with the mainstream graduates from computer science or software engineer and call themselves programmers. At first, I don't think it's valid to call them programmers. I used to think, a real programmer needs to understand the computer deeply (but not at the electronic level). But then I changed my mind. After all, they get the job done and satisfy all the test criteria (logic, performance, security...), and in business environment, who cares if you're an expert and understand how computer works or not. You may get behind the "amateurs" if you spend to much time learning about how things work inside. It is totally valid for those people to call themselves programmers. This makes me confuse. So, after all, programming should be considered an universal skill? Does programming language and concepts matter or the problems we solve matter? For example, many C/C++ vs Java and other high level language, one of the main reason is because C/C++ features performance, as well as accessing low level facility. One of the main reason (in my opinion), is coding in C/C++ seems complex, so people feel good about it (not trolling anyone, just my observation, and my experience as well. Try to google "C hacker syndrome"). While Java on the other hand, made for simplifying programming tasks to help developers concentrate on solving their problems. Based on Java rationale, if the programing language keeps evolve, one day everyone can map their logic directly with natural language. Everyone can program. On that day, maybe real programmers are mathematicians, who could perform most complex logic (including business logic and academic logic) without worrying about installing/configuring compiler, IDEs? What's our job as a computer scientist/software engineer? To solve computer specific problems or to solve problems in general? For example, take a look at this exame: http://cm.baylor.edu/ICPCWiki/attach/Problem%20Resources/2010WorldFinalProblemSet.pdf . The example requires only basic knowledge about the programming language, but focus more on problem solving with the language. In sum, what differs a computer scientist/software engineer to regular people who learn programming language and APIs? A mathematician can be considered a programmer, if he is good enough to use programming language to implement his formula. Can we programmer do this? Probably not for most of us, since we specialize about computer, not math. An electronic engineer, who learns how to use C to program for his devices, can be considered a programmer. If the programming languages keep being simplified, may one day the software engineers, who implements business logic and create softwares, be obsolete? (Not for computer scientist though, since many of the CS topics are scientific, and science won't change, but technology will).

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• Screen Aspect Ratio

  - by Bill Evjen

  Jeffrey Dean, Pixar Aspect Ratio is very important to home video. What is aspect ratio – the ratio from the height to the width 2.35:1 The image is 2.35 times wide as it is high Pixar uses this for half of our movies This is called a widescreen image When modified to fit your television screen They cut this to fit the box of your screen When a comparison is made huge chunks of picture is missing It is harder to find what is going on when these pieces are missing The whole is greater than the pieces themselves. If you are missing pieces – you are missing the movie The soul and the mood is in the film shots. Cutting it to fit a screen, you are losing 30% of the movie Why different aspect ratios? Film before the 1950s 1.33:1 Academy Standard There were all aspects of images though. There was no standard. Thomas Edison developed projecting images onto a wall/screen He didn’t patent it as he saw no value in it. Then 1.37:1 came about to add a strip of sound This is the same size as a 35mm film Around 1952 – TV comes along NTSC Television followed the Academy Standard (4x3) Once TV came out, movie theater attendance plummets So Film brought forth color to combat this. Also early 3D Also Widescreen was brought forth. Cinema-Scope Studios at the time made movies bigger and bigger There was a Napoleon movie that was actually 4x1 … really wide. 1.85:1 Academy Flat 2.35:1 Anamorphic Scope (aka Panavision/Cinemascope) Almost all movies are made in these two aspect ratios Pixar has done half in one and half in the other Why choose one over the other? Artist choice It is part of the story the director wants to tell Can we preserve the story outside of the theaters? TVs before 1998 – they were very square Now TVs are very wide Historical options Toy Story released as it was and people cut it in a way that wasn’t liked by the studio Pan and Scan is another option Cut and then scan left or right depending on where the action is Frame Height Pixar can go back and animate more picture to account for the bottom/top bars. You end up with more sky and more ground The characters seem to get lost in the picture You lose what the director original intended Re-staging For animated movies, you can move characters around – restage the scene. It is a new completely different version of the film This is the best possible option that Pixar came up with They have stopped doing this really as the demand as pretty much dropped off Why not 1.33 today? There has been an evolution of taste and demands. VHS is a linear item The focus is about portability and not about quality Most was pan and scan and the quality was so bad – but people didn’t notice DVD was introduced in 1996 You could have more content – two versions of the film You could have the widescreen version and the 1.33 version People realized that they are seeing more of the movie with the widescreen High Def Televisions (16x9 monitors) This was introduced in 2005 Blu-ray Disc was introduced in 2006 This is all widescreen You cannot find a square TV anymore TVs are roughly 1.85:1 aspect ratio There is a change in demand Users are used to black bars and are used to widescreen Users are educated now What’s next for in-flight entertainment? High Def IFE Personal Electronic Devices 3D inflight

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• QCon: A practitioner-driven conference for Developers

  - by Ruma Sanyal

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} QCon [http://www.qconsf.com] started yesterday with the 3-day conference from Monday thru Wednesday, followed by 2 days of tutorials on Thursday and Friday. The conference features over 100 speakers in 6 concurrent tracks daily covering the most timely and innovative topics driving the evolution of enterprise software development today. Oracle and its Cloud Application Foundation products are well represented at this event. Yesterday, Joe Huang, responsible for outbound product management of Oracle's Mobile Application Development Framework (ADF Mobile), discussed hybrid mobile development with Java & HTML5 for iOS and Android. If you missed Joe’s session you can download the presentation from here. Michael Kovacs will be talking tomorrow about how to keep your application data highly available. Michael works with Oracle customers in a pre-sales role to help them understand when and how to use Oracle's technology to solve their business problems. His focus is on Java and technologies like WebLogic and Coherence. His session details can be found here. Lastly, we believe in having fun. So don’t miss the Oracle hospitality reception today at the Hyatt Atrium. See you there!   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

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• Delivering SOA Governance with EAMS and Oracle Enterprise Repository by Link Consulting Team

  - by JuergenKress

  In the last 12 years Link Consulting has been making its presence in specific areas such as Governance and Architecture, both in terms of practices and methodologies, products, know-how and technological expertise. The Enterprise Architecture Management System - Oracle Enterprise Edition (EAMS - OER Edition) is the result of this experience and combines the architecture management solution with OER in order to deliver a product specialized for SOA Governance that gathers the better of two worlds in solution that enables SOA Governance projects, initiatives and programs. Enterprise Architecture Management System Enterprise Architecture Management System (EAMS), is an automation based solution that enables the efficient management of Enterprise Architectures. The solution uses configured enterprise repositories and takes advantages of its features to provide automation capabilities to the users. EAMS provides capabilities to create/customize/analyze repository data, architectural blueprints, reports and analytic charts. Oracle Enterprise Repository Oracle Enterprise Repository (OER) is one of the major and central elements of the Oracle SOA Governance solution. Oracle Enterprise Repository provides the tools to manage and govern the metadata for any type of software asset, from business processes and services to patterns, frameworks, applications, components, and models. OER maps the relationships and inter-dependencies that connect those assets to improve impact analysis, promote and optimize their reuse, and measure their impact on the bottom line. It provides the visibility, feedback, controls, and analytics to keep your SOA on track to deliver business value. The intense focus on automation helps to overcome barriers to SOA adoption and streamline governance throughout the lifecycle. Core capabilities of the OER include: Asset Management Asset Lifecycle Management Usage Tracking Service Discovery Version Management Dependency Analysis Portfolio Management EAMS - OER Edition The solution takes the advantages and features from both products and combines them in a symbiotic tool that enhances the quality of SOA Governance Initiatives and Programs. EAMS is able to produce a vast number of outputs by combining its analytical engine, SOA-specific configurations and the assets in OER and other related tools, catalogs and repositories. The configurations encompass not only the extendable parametrization of the metadata but also fully configurable blueprints, PowerPoint reports, charts and queries. The SOA blueprints The solution comes with a set of predefined architectural representations that help the organization better perceive their SOA landscape. More blueprints can be easily created in order to accommodate the organizations needs in terms of detail, audience and metadata. Charts & Dashboards The solution encompasses a set of predefined charts and dashboards that promote a more agile way to control and explore the assets. Time Based Visualization All representations are time bound, and with EAMS - OER you can truly govern SOA with a complete view of the Past, Present and Future; The solution delivers Gap Analysis, a project oriented approach while taking into consideration the As-Was, As-Is an To-Be. Time based visualization differentiating factors: Extensive automation and maintenance of architectural representations Organization wide solution. Easy access and navigation to and between all architectural artifacts and representations. Flexible meta-model, customization and extensibility capabilities. Lifecycle management and enforcement of the time dimension over all the repository content. Profile based customization. Comprehensive visibility Architectural alignment Friendly and striking user interfaces For more information on EAMS visit us here. For more information on SOA visit us here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Link Consulting,OER,OSR,SOA Governance,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• The Healthy Tension That Mobility Creates

  - by Kathryn Perry

  A guest post by Hernan Capdevila, Vice President, Oracle Fusion Apps In my previous post, I talked about the value of the mobile revolution on businesses and workers. Now let me put on a different hat and view the world from the IT department and the IT leader’s viewpoint. The IT leader has different concerns – around privacy, potential liability of information leakage, and intellectual property protection. These concerns and the leader’s goals create a healthy tension with the users. For example, effective device management becomes a must have for the IT leader, especially if you look at the Android ecosystem as an example. There are benefits to the Android strategy, but there are also drawbacks, such as uniformity – in device management, in operating systems, and in the application taxonomy and capabilities. Whereas, if you compare Android to iOS, Apple's operating system, iOS is more unified, more streamlined, and easier to manage. In either case, this is where mobile device management in the cloud makes good sense. I don't think IT departments should be hosting device management and managing that complexity. It should be a cloud service and I predict it's going to be key for our customers. A New Focus for IT Departments So where does that leave the IT departments? I think their futures are in governance, which is a more strategic play than a tactical one. Device management is tactical and it's the “now” topic. But the mobile phenomenon, if you will, is going to drive significant change in terms of how IT plans, hosts, and deploys enterprise applications. For example, opening up enterprise applications for mobile users presents some challenges unless you deploy more complicated network topologies, such as virtual private networks and threat protection technology. If you really want employees to be mobile you need to remove those kinds of barriers. But I don’t think IT departments want to wrestle with exposing their private enterprise data centers and being responsible for hosted business applications – applications in a sense that they’re making vulnerable to the public world. This opens up a significant need and a significant driver for cloud applications. However, it's not just about taking away the complexity – it's also about taking away the responsibility. Why should every business have to carry the responsibility and figure out all the nuts and bolts of how to protect themselves in this public, mobile world? When you use apps in the cloud, either your vendor or your hosting partner should have figured all that out. They need to assure the business that they are adhering to all sorts of security and compliance regulations so users can be connected and have access to information anywhere anytime. More Ideas and Better Service What’s more interesting is the world of possibilities that the connected, cloud-based world enables. I believe that the one-size-fits-all, uber-best practices, lowest-common denominator-like capabilities will go away. IT will now be able to solve very specific business challenges for the different corporate functions it serves. In this new world, IT will play a key role in enabling different organizations within a company to be best in class and delivering greater value to the line of business managers. IT will actually help to differentiate. Net result is a more agile workforce and business because each department is getting work done its own way.

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• Advanced Record-Level Business Intelligence with Inner Queries

  - by gt0084e1

  While business intelligence is generally applied at an aggregate level to large data sets, it's often useful to provide a more streamlined insight into an individual records or to be able to sort and rank them. For instance, a salesperson looking at a specific customer could benefit from basic stats on that account. A marketer trying to define an ideal customer could pull the top entries and look for insights or patterns. Inner queries let you do sophisticated analysis without the overhead of traditional BI or OLAP technologies like Analysis Services. Example - Order History Constancy Let's assume that management has realized that the best thing for our business is to have customers ordering every month. We'll need to identify and rank customers based on how consistently they buy and when their last purchase was so sales & marketing can respond accordingly. Our current application may not be able to provide this and adding an OLAP server like SSAS may be overkill for our needs. Luckily, SQL Server provides the ability to do relatively sophisticated analytics via inner queries. Here's the kind of output we'd like to see. Creating the Queries Before you create a view, you need to create the SQL query that does the calculations. Here we are calculating the total number of orders as well as the number of months since the last order. These fields might be very useful to sort by but may not be available in the app. This approach provides a very streamlined and high performance method of delivering actionable information without radically changing the application. It's also works very well with self-service reporting tools like Izenda. SELECT CustomerID,CompanyName, ( SELECT COUNT(OrderID) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID ) As Orders, DATEDIFF(mm, ( SELECT Max(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) ,getdate() ) AS MonthsSinceLastOrder FROM Customers Creating Views To turn this or any query into a view, just put CREATE VIEW AS before it. If you want to change it use the statement ALTER VIEW AS. Creating Computed Columns If you'd prefer not to create a view, inner queries can also be applied by using computed columns. Place you SQL in the (Formula) field of the Computed Column Specification or check out this article here. Advanced Scoring and Ranking One of the best uses for this approach is to score leads based on multiple fields. For instance, you may be in a business where customers that don't order every month require more persistent follow up. You could devise a simple formula that shows the continuity of an account. If they ordered every month since their first order, they would be at 100 indicating that they have been ordering 100% of the time. Here's the query that would calculate that. It uses a few SQL tricks to make this happen. We are extracting the count of unique months and then dividing by the months since initial order. This query will give you the following information which can be used to help sales and marketing now where to focus. You could sort by this percentage to know where to start calling or to find patterns describing your best customers. Number of orders First Order Date Last Order Date Percentage of months order was placed since last order. SELECT CustomerID, (SELECT COUNT(OrderID) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) As Orders, (SELECT Max(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) AS LastOrder, (SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) AS FirstOrder, DATEDIFF(mm,(SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID),getdate()) AS MonthsSinceFirstOrder, 100*(SELECT COUNT(DISTINCT 100*DATEPART(yy,OrderDate) + DATEPART(mm,OrderDate)) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) / DATEDIFF(mm,(SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID),getdate()) As OrderPercent FROM Customers

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