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• Partner Webcast: Innovation in Products - October 1st, 2012 at 04:00 PM CET (03:00 PM GMT) Program

  - by Richard Lefebvre

  I am pleased to invite you to join the Innovations in Products – webcast. Innovations in Products will present Oracle Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle's product portfolio – for your and your customer's benefit. Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall product portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Product breakout sessions available on October 1st:   Topics Speaker To Register Fusion HCM Social Capabilities, Enterprise social capabilities embedded in how you run your business Anca Dumitru, HCM Presales Consultant, EMEA Presales Center CLICK HERE Oracle Fusion Applications Security Concepts, Overview Alexandra Dan, Applications Technology Presales Consultant, EMEA Presales Centre CLICK HERE Fusion Financials Overview - Focus on Fusion Payables, Meeting the Payables' Challenges Elena Nita, Senior ERP Sales Consultant, EMEA Presales Center CLICK HERE Introduction to Oracle RightNow CX, Empowering companies to engage directly with their customers through great Social, Web, Chat and Contact Center experiences. Cais Champsi, Presales Consultant, EMEA Presales Centre CLICK HERE Oracle Endeca Information Discovery, Product Overview Emma Palii, BI Sales Consultant, EMEA Presales Center CLICK HERE To access previously presented 23 Applications Products presentations and 6 Public Sector Value Proposition presentations, please click here. You might want to bookmark the overall registration page Innovations in Products October 1st and the global event calendar page events.oracle.com. Delivery Format Innovations in Products – program is a series of FREE prerecorded Oracle product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you'll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months. The next Innovations in Products web casts will be presented as follows: October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. Duration: Maximum 1 hour For further information please contact me Markku Rouhiainen. Best regards Markku Rouhiainen Director, Applications Partner Enablement EMEA

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• Getting input from keyboard

  - by SAMIR BHOGAYTA

  When you type on the keyboard the keystrokes go to a particular application, the active application. The active application receives the input from the keyboard. This means the application has input focus. There are two events for a key on a keyboard, when the key is pressed and when it is released. No it's not a single event as you might expect if you have no prior programming experience, in shooter games for example when you keep the forward key pressed (KeyDown) the player goes forward, and when it isn't pressed (KeyUp) the player stays put. The event that occurs when the key is pressed is called KeyPress. It occurs between KeyDown and KeyUp, and therefore acts similar to KeyDown. Similar to the way we handle OnPaint and other events we also handle the OnKeyDown event (because we want the event to occur when the key is pressed and not when it is released) by overriding it. Try the code below and test it. You will understand the role of each property. protected override void OnKeyDown(KeyEventArgs keyEvent) { // Gets the key code lblKeyCode.Text = "KeyCode: " + keyEvent.KeyCode.ToString(); // Gets the key data; recognizes combination of keys lblKeyData.Text = "KeyData: " + keyEvent.KeyData.ToString(); // Integer representation of KeyData lblKeyValue.Text = "KeyValue: " + keyEvent.KeyValue.ToString(); // Returns true if Alt is pressed lblAlt.Text = "Alt: " + keyEvent.Alt.ToString(); // Returns true if Ctrl is pressed lblCtrl.Text = "Ctrl: " + keyEvent.Control.ToString(); // Returns true if Shift is pressed lblShift.Text = "Shift: " + keyEvent.Shift.ToString(); } How do I find out when the user presses a specific key? As you probably imagine, this will be easily accomplished using 'if'. if (keyEvent.KeyCode == Keys.A) { MessageBox.Show("'A' was pressed."); } Probably most beginners would be tempted to do this: if (keyEvent.KeyCode == "A") .... which is definitely incorrect because we can't compare System.Windows.Forms.Keys to a string. Also note that in the example we are using 'keyEvent.KeyCode', that means that even if we have other shift keys pressed (Alt, Ctrl, Shift, Windows...) simultaneous with A, the if condition returns true because it doesn't recognize key combinations. If we want to ignore key combinations (Alt+A, Ctrl+Shift+A), etc. we need to use 'keyEvent.KeyData' of course: if (keyEvent.KeyData == Keys.A) { MessageBox.Show("'A', and only A, was pressed."); } When you right click on a file in Windows Explorer and you have the Shift key pressed you get the additional 'Open with...' item in the menu. This and many others are cases when you need to use the mouse button together with the keyboard. The following code will change the background color of the form only if the form is clicked while the Ctrl key on the keyboard is pressed. If the Ctrl key is unpressed and the form is clicked nothing happens. private void Form1_Click(object sender, System.EventArgs e) { Keys modKey = Control.ModifierKeys; if(modKey == Keys.Control) { this.BackColor = Color.Yellow; } } If you have further questions feel free to ask them and also check the following pages at MSDN: KeyUp Event KeyPress Event KeyDown Event

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• Silverlight Cream for December 27, 2010 -- #1016

  - by Dave Campbell

  In this Issue: Sacha Barber, David Anson, Jesse Liberty, Shawn Wildermuth, Jeff Blankenburg(-2-), Martin Krüger, Ryan Alford(-2-), Michael Crump, Peter Kuhn(-2-). Above the Fold: Silverlight: "Part 4 of 4 : Tips/Tricks for Silverlight Developers" Michael Crump WP7: "Navigating with the WebBrowser Control on WP7" Shawn Wildermuth Shoutouts: John Papa posted that the open call is up for MIX11 presenters: Your Chance to Speak at MIX11 From SilverlightCream.com: Aspect Examples (INotifyPropertyChanged via aspects) If you're wanting to read a really in-depth discussion of aspect oriented programming (AOP), check out the article Sacha Barber has up at CodeProject discussing INPC via aspects. How to: Localize a Windows Phone 7 application that uses the Windows Phone Toolkit into different languages David Anson has a nice tutorial up on localizing your WP7 app, including using the Toolkit and controls such as DatePicker... remember we're talking localized Windows Phone From Scratch – Animation Part 1 Jesse Liberty continues in his 'From Scratch' series with this first post on WP7 Animation... good stuff, Jesse! Navigating with the WebBrowser Control on WP7 In building his latest WP7 app, Shawn Wildermuth ran into some obscure errors surrounding browser.InvokeScript. He lists the simple solution and his back, refresh, and forward button functionality for us. What I Learned In WP7 – Issue #7 In the time I was out, Jeff Blankenburg got ahead of me, so I'll catch up 2 at a time... in this number 7 he discusses making videos of your apps, links to the Learn Visual Studio series, and his new website What I Learned In WP7 – Issue #8 Jeff Blankenburg's number 8 is a very cool tip on using the return key on the keyboard to handle the loss of focus and handling of text typed into a textbox. Resize of a grid by using thumb controls Martin Krüger has a sample in the Expression Gallery of a grid that is resizable by using 'thumb controls' at the 4 corners... all source, so check it out! Silverlight 4 – Productivity Power Tools and EF4 Ryan Alford found a very interesting bug associated with EF4 and the Productivity Power Tools, and the way to get out of it is just weird as well. Silverlight 4 – Toolkit and Theming Ryan Alford also had a problem adding a theme from the Toolkit, and what all you might have to do to get around this one.... Part 4 of 4 : Tips/Tricks for Silverlight Developers. Michael Crump has part 4 of his series on Silverlight Development tips and tricks. This is numbers 16 through 20 and covers topics such as Version information, Using Lambdas, Specifying a development port, Disabling ChildWindow Close button, and XAML cleanup. The XML content importer and Windows Phone 7 Peter Kuhn wanted to use the XML content inporter with a WP7 app and ran into problems implementing the process and a lack of documentation as well... he pounded through it all and has a class he's sharing for loading sounds via XML file settings. WP7 snippet: analyzing the hyperlink button style In a second post, Peter Kuhn responds to a forum discussion about the styles for the hyperlink button in WP7 and why they're different than SL4 ... and styles-to-go to get all the hyperlink goodness you want... wrapped text, or even non-text content. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• My Take on Hadoop World 2011

  - by Jean-Pierre Dijcks

  I’m sure some of you have read pieces about Hadoop World and I did see some headlines which were somewhat, shall we say, interesting? I thought the keynote by Larry Feinsmith of JP Morgan Chase & Co was one of the highlights of the conference for me. The reason was very simple, he addressed some real use cases outside of internet and ad platforms. The following are my notes, since the keynote was recorded I presume you can go and look at Hadoopworld.com at some point… On the use cases that were mentioned: ETL – how can I do complex data transformation at scale Doing Basel III liquidity analysis Private banking – transaction filtering to feed [relational] data marts Common Data Platform – a place to keep data that is (or will be) valuable some day, to someone, somewhere 360 Degree view of customers – become pro-active and look at events across lines of business. For example make sure the mortgage folks know about direct deposits being stopped into an account and ensure the bank is pro-active to service the customer Treasury and Security – Global Payment Hub [I think this is really consolidation of data to cross reference activity across business and geographies] Data Mining Bypass data engineering [I interpret this as running a lot of a large data set rather than on samples] Fraud prevention – work on event triggers, say a number of failed log-ins to the website. When they occur grab web logs, firewall logs and rules and start to figure out who is trying to log in. Is this me, who forget his password, or is it someone in some other country trying to guess passwords Trade quality analysis – do a batch analysis or all trades done and run them through an analysis or comparison pipeline One of the key requests – if you can say it like that – was for vendors and entrepreneurs to make sure that new tools work with existing tools. JPMC has a large footprint of BI Tools and Big Data reporting and tools should work with those tools, rather than be separate. Security and Entitlement – how to protect data within a large cluster from unwanted snooping was another topic that came up. I thought his Elephant ears graph was interesting (couldn’t actually read the points on it, but the concept certainly made some sense) and it was interesting – when asked to show hands – how the audience did not (!) think that RDBMS and Hadoop technology would overlap completely within a few years. Another interesting session was the session from Disney discussing how Disney is building a DaaS (Data as a Service) platform and how Hadoop processing capabilities are mixed with Database technologies. I thought this one of the best sessions I have seen in a long time. It discussed real use case, where problems existed, how they were solved and how Disney planned some of it. The planning focused on three things/phases: Determine the Strategy – Design a platform and evangelize this within the organization Focus on the people – Hire key people, grow and train the staff (and do not overload what you have with new things on top of their day-to-day job), leverage a partner with experience Work on Execution of the strategy – Implement the platform Hadoop next to the other technologies and work toward the DaaS platform This kind of fitted with some of the Linked-In comments, best summarized in “Think Platform – Think Hadoop”. In other words [my interpretation], step back and engineer a platform (like DaaS in the Disney example), then layer the rest of the solutions on top of this platform. One general observation, I got the impression that we have knowledge gaps left and right. On the one hand are people looking for more information and details on the Hadoop tools and languages. On the other I got the impression that the capabilities of today’s relational databases are underestimated. Mostly in terms of data volumes and parallel processing capabilities or things like commodity hardware scale-out models. All in all I liked this conference, it was great to chat with a wide range of people on Oracle big data, on big data, on use cases and all sorts of other stuff. Just hope they get a set of bigger rooms next time… and yes, I hope I’m going to be back next year!

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• SQLAuthority News – Learning Never Ends – Becoming Student Again

  - by pinaldave

  From my past few blog posts you may see a pattern – learning.  I finished my own college education a few years ago, but I firmly believe that learning should never stop.  We can learn on the job, or from outside reading, but we should always try to be learning new things.  It keeps the brain sharp!  In fact, I often find myself learning new things from reviewing old material.  If you have been reading my blog lately, you will recognize the name Koenig Solutions. You might also be rolling your eyes at me and my enthusiasm for learning and training.  College was hard work, why continue it?  Didn’t we all get educations so that we could get jobs and go on vacation? Of course, having a job means that you cannot take vacations all the time.  I have often asked my friend who owns Koenig, jokingly, when he is going to open a Koenig center in Bangalore. I relocated to Bangalore 1.5 years ago, so I wanted a center I could walk to anytime.  Last week I was very happy to hear that they have opened a center in Bangalore. Pinal Dave at Friend’s Company I could not let a new center open without visiting it and congratulating my friend, so I recently stopped by.  I was immediately taken by the desire to go back to “school” and learn something new.  I have signed up to take a continuing education course through the new Koenig center and here is the exciting part: I will be blogging about it so that you all can be inspired to learn, too!  Keep checking back here for further updates and blog posts about my learning experience. However, what is the fun to attend the session in the town where you stay. I indeed visited their center in Bangalore but I have opted to learn the course in another city. Well, more information about the same in near future. Pinal Dave is going to be a student again Honestly, why not learn new things and become more confident?  When we have more education we will become better at our jobs, which can lead to more confidence and efficiency, but may also have more physical rewards – like a raise or promotion.  We don’t always have to focus on shallow rewards like money and recognition, so think about how much more you will enjoy your work when you know more about it.  Koenig is offering training for new certificates in SQL Server 2012, and I am planning on investigating these for sure. I feel good that I am going to be a student again and will be learning new stuff. As I said I will blog my experience as I go. I hope that my continuing education blog posts will inspire you, my readers, to go out and learn more.  I am serious about my education and my goal is to prove how serious I am here, on my blog. I am a big fan of Learning and Sharing and I hope this series will inspire you to learn new technology which can help you progress in your career and help balance your life with work. Note: This blog post is about what inspired me to sign up for learning course. Becoming student should be the attitude of a lifetime. This post is not about a career change. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Technical workshop with the gurus: Architecting Oracle Database-As-A-Service (DBaaS)

  - by Javier Puerta

  Hardware and Software, Engineered to Work Together inside the Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ -- OCTOBER 2013 Invitation: Architecting Oracle Database-As-A-Service (DBaaS) Stay Connected Sign up for Specific Updates Architecting Oracle Database-As-A-Service (DBaaS) Dear partner, We are pleased to invite you to a 2-day workshop dedicated to EMEA partners on "Architecting Oracle Private Database Cloud & Delivering Database-As-A-Service (DBaaS)". This exclusive workshop will be delivered by Product Management and Product Development from Oracle HQ and focuses on the main theme CIOs are tackling with in the last decade: Consolidation to Private Cloud. For many customers the journey to consolidation has led to DBaaS Cloud deployments to significantly reduce costs and offer agile IT services. With the recent launch of Oracle Database 12c, the game really has changed in terms of what Oracle offers and how database clouds can be deployed. REGISTER NOW Who should attend: Enterprise Architects Infrastructure Architects DB Architects from System Integrators and large Independent Software Vendors. Take this opportunity to learn from the gurus, how you can help your customers maximize on their cloud consolidation strategies. The workshops main focus is service delivery, which includes standardization and consolidation, and how you would help your customers transform their current IT infrastructure to a service delivery model. It will discuss best practices and reviews customer examples that have successfully implemented a database cloud. The agenda is split into two days sessions: Day 1: Overview & Planning Database Cloud - Demos Customer Case Studies Database 12c Day 2: Database Cloud - Design Database Cloud - Implementation EM Cloud Control DBaaS on Engineered Systems Question and Answers Attendance is free of charge for qualified Oracle partners - Register now for one of the below sessions: Date Country Location 5 & 6 November 2013  United Kingdom   Manchester 7 & 8 November 2013  Germany  Munich 11 & 12 November 2013  Netherlands  Amsterdam 14 & 15 November 2013  Turkey Istanbul 18 & 19 November 2013  Austria Vienna Looking forward to seeing you! Javier Puerta Director, Core Technology Partner Programs EMEA Prashant Barot Director, Core Technology Resources OPN Portal OPN Enablement News Blog Oracle Partner Store Use Oracle Trademark in Google AdWords OPN Events Calendar OPN Information Center OPN Solutions Catalog Promote Your Events on Oracle Calendar Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States

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• Technical workshop with the gurus: Architecting Oracle Database-As-A-Service (DBaaS)

  - by Javier Puerta

  Hardware and Software, Engineered to Work Together inside the Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ -- OCTOBER 2013 Invitation: Architecting Oracle Database-As-A-Service (DBaaS) Stay Connected Sign up for Specific Updates Architecting Oracle Database-As-A-Service (DBaaS) Dear partner, We are pleased to invite you to a 2-day workshop dedicated to EMEA partners on "Architecting Oracle Private Database Cloud & Delivering Database-As-A-Service (DBaaS)". This exclusive workshop will be delivered by Product Management and Product Development from Oracle HQ and focuses on the main theme CIOs are tackling with in the last decade: Consolidation to Private Cloud. For many customers the journey to consolidation has led to DBaaS Cloud deployments to significantly reduce costs and offer agile IT services. With the recent launch of Oracle Database 12c, the game really has changed in terms of what Oracle offers and how database clouds can be deployed. REGISTER NOW Who should attend: Enterprise Architects Infrastructure Architects DB Architects from System Integrators and large Independent Software Vendors. Take this opportunity to learn from the gurus, how you can help your customers maximize on their cloud consolidation strategies. The workshops main focus is service delivery, which includes standardization and consolidation, and how you would help your customers transform their current IT infrastructure to a service delivery model. It will discuss best practices and reviews customer examples that have successfully implemented a database cloud. The agenda is split into two days sessions: Day 1: Overview & Planning Database Cloud - Demos Customer Case Studies Database 12c Day 2: Database Cloud - Design Database Cloud - Implementation EM Cloud Control DBaaS on Engineered Systems Question and Answers Attendance is free of charge for qualified Oracle partners - Register now for one of the below sessions: Date Country Location 5 & 6 November 2013  United Kingdom   Manchester 7 & 8 November 2013  Germany  Munich 11 & 12 November 2013  Netherlands  Amsterdam 14 & 15 November 2013  Turkey Istanbul 18 & 19 November 2013  Austria Vienna Looking forward to seeing you! Javier Puerta Director, Core Technology Partner Programs EMEA Prashant Barot Director, Core Technology     Resources OPN Portal OPN Enablement News Blog Oracle Partner Store Use Oracle Trademark in Google AdWords OPN Events Calendar OPN Information Center OPN Solutions Catalog Promote Your Events on Oracle Calendar Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States

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• Pondering New Technology

  - by MOSSLover

  So I have been standing at the end of a fork for a year peering down a corner looking at this way and that way trying to figure out where I fit in.  I was so enthusiastic and excited about Silverlight when it came out.  It was this amazing awesome technology that had this really cool animation and webcam/multimedia piece.  I thought if I put my money on Silverlight it’s going somewhere, then HTML 5 came out and the wind shifted.  I realized times were changing. I have been working with web technologies since I was 15 years old.  Playing with html and javascript and even css back when it first came out.  In tech years 15 years is forever.  Things change so quickly and so often.  So I guess the question is where am I heading?  The answer is mobile technology.  For some reason I was resisting change and I have no idea why.  I guess I really wanted to see more than one player.  I didn’t quite feel that Microsoft was ready with Windows Phone 7.  It was a great start, but it just didn’t feel like they went all the way.  Now with Windows 8 it feels like they are at version 2.0.  It’s like hitting Silverlight 2.0 where they finally added the .Net bits.  The path is paved, but we don’t know where it’s leading.  Then we had 3.0, 4.0, and 5.0 to mature the technology into what it is today (man I’m hoping they are going to roll some of the cool bits into other tech if they don’t exist). Anyway, I’m on board, but I’m not buying a Windows Tablet just yet.  I was hoping for a 7 inch screen from Apple around $300 or just above and a 7 inch screen from the MS side around the same price.  What I got was the Apple side, but nothing from Microsoft.  I was pretty disappointed with the $500 market price on the RT version.  I realized Microsoft is close, but not quite where Apple is today.  Yes the devices have Office that they are offering, but the sticker is just too much for a first generation device.  If you guys remember correctly the first generation iPad was quite expensive.  I guess for a 1st generation device $500 is pretty good. So I guess what I’m trying to say is that I am shifting my focus entirely away from Silverlight and more towards mobile.  I will be doing a lot of postings on iOS, Windows 8, and Windows Phone 8 with SharePoint 2013.  Since I don’t have a tablet and don’t foresee myself buying one just yet it might be mostly on the phones for right now.  I want to do a bunch of testing on various devices on what needs to be done in apps on each device.  I might add a bit on porting code from one to the other.  I think it’s going to be a lot of fun and make things flow a little better for me.  In a way it’s kind of like Star Trek 6 where they talk about the Undiscovered Country.  I’m going to jump forward completely and see where I land. Technorati Tags: SharePoint 2013,Mobile,Windows 8,iOS

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• ORACLE is WEB 2.0

  - by anca.rosu

  You never know what to expect in life, where it can take you and what kind of fulfillment it can offer you. It’s just like an amazing lottery with millions of winning tickets. My name is Paula, I am an Online Marketing Specialist at Oracle University and this is my story. Having graduated from a technical profile college, it seemed almost normal to follow the same career path. But I said no. I wanted to try something else, so I took an Advertising Masters Program and I really became in love with this entire industry. Advertising and the new impact of the Internet through social networking is my current fascination. I knew I had to work to incorporate both my skills intro one dream job. I want to believe that I have come to work at Oracle as part of a great plan that life has for me. It’s not the most glamorous job in advertising or in the fashion industry, but it’s everything you need to start investing in your development and to build relationships. A normal day at work begins at 9.30 at our Oracle Office in Bucharest. After a short chit-chat, coffee and some conference calls, marketing gets to work! Some of the members of my team are working besides me but others are based all over Europe. This is extremely useful when coordinating the EMEA Marketing for Oracle University, because this way it’s easier to keep an eye on these various locations. Even though it’s a team play, you need to speak up and make your mark. I am the kind of person that never stands-by and waits to be given directions, I am curious and intuitive. This makes things easier. In Oracle you really need to find your own way and to discover how to organize your time and how to get involved with people. People to people, this is the focus. But everything is up to you and it strongly depends on the type of personality that you have. I try to get involved in various activities, participate in Oracle Days Events, interact and meet all kinds of people. For those who are newly graduates or interns, Oracle has lots of trainings and webcasts you can attend to help you develop your career shape and to understand better the way the business works. You can also be awarded for ideas and setting the trends so that makes it worth it. What I like most about my job is the fact that I can come with ideas and bring them to life. For example Oracle University has a special seminar program called “Celebrity Seminars” where top industry speakers teach 1-day or 2-day condensed seminars. We thought of creating something exclusive and a video was the best idea. So my colleague and I became reporters for a day and interviewed this well-known speaker regarding his seminar. I think this is a good way to market this business. Live footage is a very good marketing tool so we are planning to use the video to target our online audiences via Facebook, Twitter or LinkedIn. This can even go in the newsletters that marketing sends regarding the Celebrity Seminars. This is what I meant when I said Oracle is a free spirited organization and you can surely find your place here among us. The best way to describe my job is WEB 2.0. The modern online approach comes to life while we are trying to sell our business. We need to be out there and we are responsible of spreading the buzz regarding our training offerings and our official courseware materials. There are so many new ways to interact with the target audience nowadays and I am so eager to discover the best online techniques! If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com Technorati Tags: WEB 2.0,Online Marketing,Oracle University,Bucharest,events,graduates,interns,training,webcast,seminar,newsletters,business,Facebook,Twitter,LinkedIn

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• Oracle WebCenter: Common User Experience Architecture

  - by kellsey.ruppel(at)oracle.com

  You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  In previous weeks we've provided an overview of Oracle WebCenter and discussed some of the other key goals and this week, we'll focus on how the new release of Oracle WebCenter delivers a Common User Experience Architecture.When Oracle talks about a Common User Experience Architecture, it really focuses on a core set of areas.  First, the way that information is accessed needs to be consistent and extensible so that as requirements change, the applications don't need to be rewritten for every change. Second, this information access layer needs to be securely accessible to any application, site, or any other channel that needs to leverage this information.  Third, there needs to be a consistent presentation layout, Oracle calls it a UI shell, so that all resources can fit together in a useable, productive way.  Fourth, there needs to be a common set of design patterns for how different menus, features, and services fit into this UI Shell for broad and productive usability.  Fifth, there needs to be a set of design patterns for the individual services that plug into this UI shell so that end users can move from one module of the application to another without new learning.  Finally, all of these layers need to be customizable in an easy way that insulates IT from patching and upgrading problems and allows the business owners the agility to quickly change with the market conditions.As Oracle has already announced, we will release our next generation of enterprise applications called Oracle Fusion Applications.  We have thousands of developers building these applications that all had different programming tool experience and UI design experience.  We've educated over 6,000 developers building Oracle Fusion Applications to leverage these Common User Experience Architecture patterns to speed their learning curve of the new Java standards as well as SOA principles to deliver a revolutionary new set of applications.  You could imagine the big challenge with getting all these developers with different backgrounds and different UI design skills to deliver a completely integrated application user experience.  This is why Oracle invested heavily in designing this Common User Experience Architecture, based on Oracle WebCenter and the Oracle Application Development Framework (ADF).  It pulls together the best practices and design patterns that Oracle development required in order to bring Fusion Applications to market and Oracle WebCenter is the user experience layer that all of this is surfaced through.  In this way, customers can quickly brand a deployment for new partnerships without having to redevelop a new site.  Or they can quickly add new options to the UI Shell to enable their line of business managers to quickly adapt to a new competitive product.  And with the core integration of the activities to produce a Business Activity Stream, customers are able to stay on top of all their key business actions when they happen as they happen and more importantly, the system can recommend actions or resources to help act on these activities.And we've authored this whole set of design patterns for Oracle development to take advantage of in delivering Fusion Applications.  We're also applying these design patterns to our existing eBusiness Suite, Peoplesoft, Siebel, and JD Edwards applications so that they can tie in the exact same way that Fusion Applications has been brought together.  This will provide customers with a complete Common User Experience Architecture for their entire ecosystem of applications within their enterprise whether they are from Oracle, another vender, or custom built applications. And this is all provided in the new release of Oracle WebCenter.  These design patterns cover elements around delivering a complete, aggregated menu of all the capabilities that their role allows independent of which application they are trying to access.   It means that as they move from one application to another, they will have a consistent user experience.  And if they are using an Oracle application, any customizations that are made to the application are preserved and managed through upgrades and patches.Be sure to check back this week as we share more information and resources on Oracle's Common User Experience Architecture.

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• PHP and Ruby: how to leverage both? and, is it worth it?

  - by dukeofgaming

  As you might have noticed from the title, this is not a "PHP or Ruby", or a "PHP vs. Ruby" question. This is a question on how to leverage PHP + Ruby in the same business. I myself am a PHP developer, I love the language because of its convenience and I specially love the ecosystem of resources that surround it: Joomla, Drupal, Wordpress, Symfony2, Doctrine2, etc. However, the language itself can be a little disappointing sometimes. OTOH, Ruby looks like a very beautiful language and —from studying it superficially in several aspects— I could say it is leaner than Python as a language per se. However, from what I've seen there is pretty much only RoR making noise, and I don't like RoR so much (mainly because its model layer). As Co-CEO and CTO at my company I'm trying to think outside of the box since I want to start to focus on the human side of technology and see if its sane to use both PHP and Ruby. Here are some random thoughts: Ruby folk seem to be generally better suited programmers than PHP folk (in terms of averages), I know the previous statement is somewhat baloney because very good and well architected PHP can be written, but I'd say the Ruby programmer culture is better than PHP's. The thing about Ruby is that it seems better suited for rapid development, I don't really know if this is only the case for RoR, but I do know that there are certain practices (perhaps not so good) like monkey patching that let business needs be satified quicker. From a marketing point of view (yep, sometimes you need to leverage the marketing BS for the sake of your company) Ruby seems better while PHP carries some stigmas. PHP 5.4 is bringing traits, and that is better/cleaner than mixins. That could really make PHP as lean as Ruby —or more— for certain stuff. Now, concretely, my questions: Would a PHP programmer want to learn Ruby?, I know I do, but conversely, would a Ruby programmer want to learn PHP?. What kinds of projects or situations would be better suited for Ruby that are not suited for PHP?. What is the actual ecosystem of Ruby?, aside from RoR, I have not seen other hyped technologies/frameworks (I've seen RSpec, but I confess being a total noob on what BDD really consists of and its implications). Supposing there are a certain type of projects ideal for Ruby, would there be a moment that its better to move it to PHP?. I know PHP can handle lots of stuff, but I've read that Ruby has its limitations when scaling (or is that RoR?, or is that baloney for both?). Finally and most importantly, would it be sane to maintain projects in two languages?, or is that just stupid. As I said, it looks like Ruby is leaner on the short term and that can make a project happen and succeed, but I'm not so sure about that on the long run. I'm looking for insights mainly from people that know well the strengths and weaknesses of the languages —preferably both of them— and Ruby's ecosystem in real practice, meaning: frameworks and applications like the ones I quoted from PHP's ecosystem. Best regards and thanks for your time.

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• Three Key Tenets of Optimal Social Collaboration

  - by kellsey.ruppel

  Today's blog post comes to us from John Bruswick! This post is an abridged version of John’s white paper in which he discusses three principals to optimize social collaboration within an enterprise.   By [email protected], Oracle Principal Sales Consultant Effective social collaboration is actionable, deeply contextual and inherently derives its value from business entities outside of itself. How does an organization begin the journey from traditional, siloed collaboration to natural, business entity based social collaboration? Successful enablement of enterprise social collaboration requires that organizations embrace the following tenets and understand that traditional collaborative functionality has inherent limits - it is innovation and integration in accordance with the following tenets that will provide net-new efficiency benefits. Key Tenets of Optimal Social Collaboration Leverage a Ubiquitous Social Fabric - Collaborative activities should be supported through a ubiquitous social fabric, providing a personalized experience, broadcasting key business events and connecting people and business processes.  This supports education of participants working in and around a specific business entity that will benefit from an implicit capture of tacit knowledge and provide continuity between participants.  In the absence of this ubiquitous platform activities can still occur but are essentially siloed causing frequent duplication of effort across similar tasks, with critical tacit knowledge eluding capture. Supply Continuous Context to Support Decision Making and Problem Solving - People generally engage in collaborative behavior to obtain a decision or the resolution for a specific issue.  The time to achieve resolution is referred to as "Solve Time".  Users have traditionally been forced to switch or "alt-tab" between business systems and synthesize their own context across disparate systems and processes.  The constant loss of context forces end users to exert a large amount of effort that could be spent on higher value problem solving. Extend the Collaborative Lifecycle into Back Office - Beyond the solve time from decision making efforts, additional time is expended formalizing the resolution that was generated from collaboration in a system of record.  Extending collaboration to result in the capture of an explicit decision maximizes efficiencies, creating a closed circuit for a particular thread.  This type of structured action may exist today within your organization's customer support system around opening, solving and closing support issues, but generally does not extend to Sales focused collaborative activities. Excelling in the Unstructured Future We will always have to deal with unstructured collaborative processes within our organizations.  Regardless of the participants and nature of the collaborate process, two things are certain – the origination and end points are generally known and relate to a business entity, perhaps a customer, opportunity, order, shipping location, product or otherwise. Imagine the benefits if an organization's key business systems supported a social fabric, provided continuous context and extended the lifecycle around the collaborative decision making to include output into back office systems of record.   The technical hurdle to embracing optimal social collaboration would fall away, leaving the company with an opportunity to focus on and refine how processes were approached.  Time and resources previously required could then be reallocated to focusing on innovation to support competitive differentiation unique to your business. How can you achieve optimal social collaboration? Oracle Social Network enables business users to collaborate with each other using a broad range of collaboration styles and integrates data from a variety of sources and business applications -- allowing you to achieve optimal social collaboration. Looking to learn more? Read John's white paper, where he discusses in further detail the three principals to optimize social collaboration within an enterprise. 

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• Oracle Unified Method (OUM) 6.1

  - by user714714

  ORACLE® UNIFIED METHOD RELEASE 6.1 Oracle’s Full Lifecycle Methodfor Deploying Oracle-Based Business Solutions About | Release | Access | Previous Announcements About Oracle is evolving the Oracle® Unified Method (OUM) to achieve the vision of supporting the entire Enterprise IT Lifecycle, including support for the successful implementation of every Oracle product. OUM replaces Legacy Methods, such as AIM Advantage, AIM for Business Flows, EMM Advantage, PeopleSoft's Compass, and Siebel's Results Roadmap. OUM provides an implementation approach that is rapid, broadly adaptive, and business-focused. OUM includes a comprehensive project and program management framework and materials to support Oracle's growing focus on enterprise-level IT strategy, architecture, and governance. Release OUM release 6.1 provides support for Application Implementation, Cloud Application Services Implementation, and Software Upgrade projects as well as the complete range of technology projects including Business Intelligence (BI), Enterprise Security, WebCenter, Service-Oriented Architecture (SOA), Application Integration Architecture (AIA), Business Process Management (BPM), Enterprise Integration, and Custom Software. Detailed techniques and tool guidance are provided, including a supplemental guide related to Oracle Tutor and UPK. This release features: Project Manager and Consultant views provide quick access to material relevant to each role OUM Cloud Application Services Implementation Approach Solution Delivery Guide 3.0 and Project Workplan Template OUM Microsoft Project Workplan Template and User's Guide updated to facilitate review and removal of out-of-scope Activities and Tasks MC.050 Application Setup Template available in Microsoft Excel format in addition to Microsoft Word format BT.070 Abbreviated Project Management Framework Presentation Template Envision Examples for Enterprise Organization Structures (BA.020), Enterprise Business Context Diagram (BA.045), and High-Level Use Cases (BA.060) Implement Examples for System Context Diagram (RD.005), Business Use Case Model (RA.015), Use Case Model (RA.023), MoSCoW List (RD.045), and Analysis Specification (AN.100) Home Page drop-down menu allows access to the method by Role, Supplemental Guidance, Method Repository, or View For a comprehensive list of features and enhancements, refer to the "What's New" page of the Method Pack. Upcoming releases will provide expanded support for Oracle's Enterprise Application suites including product-suite specific materials and guidance for tailoring OUM to support various engagement types. Access Oracle Customers Oracle customers may obtain copies of the method for their internal use – including guidelines, templates, and tailored work breakdown structure – by contracting with Oracle for a consulting engagement of two weeks or longer and meeting some additional minimum criteria. Customers, who have a signed consulting contract with Oracle and meet the engagement qualification criteria, are permitted to download the current release of OUM for their perpetual use. They may also obtain subsequent releases published during a renewable, three-year access period. Training courses are also available to these customers. Contact your local Oracle Sales Representative about enrolling in the OUM Customer Program. Oracle PartnerNetwork (OPN) Diamond, Platinum, and Gold Partners OPN Diamond, Platinum, and Gold Partners are able to access the OUM method pack, training courses, and collateral from the OPN Portal at no additional cost: Go to the OPN Portal at partner.oracle.com. Select "Sign In / Register for Account". Sign In. From the Product Resources section, select "Applications". From the Applications page, locate and select the "Oracle Unified Method" link. From the Oracle Unified Method Knowledge Zone, locate the "I want to:" section. From the I want to: section, locate and select "Implement Solutions". From the Implement Solution page, locate the "Best Practices" section. Locate and select the "Download Oracle Unified Method (OUM)" link. Previous Announcements Oracle Unified Method (OUM) Release 6.1 Oracle Unified Method (OUM) Release 6.0 Oracle Unified Method (OUM) Release 5.6 Oracle Unified Method (OUM) Release 5.5 Oracle Unified Method (OUM) Release 5.4 Oracle EMM Advantage Retired Retirement of Oracle EMM Advantage Planned for December 01, 2011

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• T-SQL Tuesday - the swag

  - by Rob Farley

  This month’s T-SQL Tuesday is hosted by Kendal van Dyke (@SQLDBA), and is on the topic of swag. He asks about the best SQL Server swag that we’ve ever received from a conference. I can’t say I ever focus on getting the swag at conferences, as I see some people doing. I know there are plenty of people that get around all the sponsors as soon as they’ve arrived, collecting whatever goodies they can, sometimes as token gifts for those at home, sometimes as giveaways for the user groups they attend. I remember a few years ago at my first PASS Summit, the SQLCAT team gave me a large pile of leftover SQL Server swag to give away to my user group – piles of branded things to stop your phone sliding off your car dashboard, and other things. The user group members thought it was great, and over the course of a few months, happily cleared me out of it all. I tend to consider swag to be something that you haven’t earned except by being at a conference, and there was no winning associated with it, it was simply a giveaway item at a sponsor booth. That means I don’t include the HP Mini laptop that was given away at TechEd Australia a few years ago to every attendee, or the SQL Server bag and Camelbak bottle that I was given as a thank-you for writing a guest blog post (which I use as my regular laptop bag and water bottle for work). I don’t even include the copy of Midtown Madness that I got as a door prize at my vey first TechEd event in 1999 (that was a really good game, and even meant that when I went to Chicago last year, I felt a strange familiarity about the place). I don’t want to include shirts in the mix either. I was given a nice SQL Server shirt about five years ago TechEd Australia. It’s a business shirt (buttons, cuffs, pocket on the chest), black with the SQL Server logo on it. It was such a nice shirt that I commented about it to the Product Marketing Manager for Australia (Christine, at the time), who unexpectedly arranged for me to get another one. That was certainly an improvement on the tent I was given at one of the MVP conference I attended. So when I consider these ‘rules’, two pieces of swag come to mind, and I think both were at PASS Summits (although I can’t be sure). One was a hand-warmer from HP, one of the “crystallisation-type” ones, which proved extremely popular when I got home, until one day when it didn’t survive being recharged – not overly SQL related, but still it was good swag. The other was an umbrella, from expressor, which was from the PASS Summit in 2010, my first PASS Summit. I remember it well – Blythe Morrow (now Gietz) (@blythemorrow) was working the booth, having stopped working for PASS some time before, but she’d been on my list of people to meet, as I’d had plenty of contact with her while she’d worked at PASS, my being a chapter leader and general volunteer. There had been an expressor dinner on one of the first evenings, which I’d been asked to be at, which is when I’d met lots of SQL people in person for the first time, including Ted Krueger (@onpnt), Jessica Moss (@jessicamoss) and Blythe. Anyway, at some point the next day I swung by their booth to say hello and thank them for the dinner, and Blythe says “Oh, we have the best swag – here!” and handed me an umbrella. And she was right. It’s excellent. @rob_farley

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• Siebel CRM: Alive and Jamming at OpenWorld

  - by Tony Berk

  Yes, a rock 'n roll reference in a CRM/Customer Experience blog entry! Sorry, but we are getting excited about OpenWorld and all of the great CRM and Customer Experience sessions we've been planning for the past 6 months (yes, we really do start planning in March!). I also heard that some band named Pearl Jam is making an appearance. Who's tried the Rock Band guitar solo for Alive? Way too difficult for an amateur like me. Anyhow, we are supposed to be highlighting Siebel CRM at OpenWorld. Yes, Siebel will once again have a major presence at OpenWorld and there is a lot of new things to tell you about. If you search the OpenWorld Content Catalog with the tag "siebel", you'll find over 75 sessions. That's over 75 hours of opportunity to hear from Siebel customers, product managers, and implementers. While I invite you to read through the descriptions of all 75+ sessions or check out the OpenWorld Focus On Siebel document, I'd like to try and help with some highlights. The roadmap and strategy session was mentioned in my previous post, but it is important enough to mention again. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. This session was FULL last year, so I strongly suggest you pre-register via the OpenWorld Schedule Builder. Every year, my favorites are the customer panels, where you get hear 2, 3 or even 4 customers talk about their implementations and often share best practices and lessons learned. Customer Panel: Business Benefits of Deploying Siebel CRM (Session ID: CON9717) - Oct 1, 10:45AM featuring GlaxoSmithKline, PNC Bank and Southwest Airlines. Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management (CON9690) Oct 1, 12:15PM featuring CSL Behring, Intuit and McKesson. Best Practices for Upgrading Your Siebel CRM Implementations: Customer Successes (CON9715) - Oct 1, 3:15PM featuring Citrix, Sunlife Financial and Oracle experts. Driving Great Customer Experiences with Siebel Service Applications (CON9604) - Oct 1, 4:45 featuring Farmers Insurance, US Department of Homeland Security and Waste Management There are also a number of customer case study sessions including: Lowe's (CON9740), American Red Cross (CON6535), Ontario Lottery & Gaming's Siebel Marketing and Loyalty (CON4114), and LexisNexis (CON9551). Also, an interesting session on optimizing Siebel on Oracle with ACCOR (CON4289). Have you heard about the new Open UI for Siebel? If you haven't, you should! There are sessions focused on introducing you to the new functionality and how you can unleash the power of the new user interface: User Interface Innovations with the New Siebel “Open UI” (CON9703) Oct 2, 10:15AM and Unleash the Power of “Open UI” (CON9705) - Oct 3, 11:45AM. Other Siebel-related topics you might want to check out: Knowledge Management: Increasing Return on Your CRM Investments with Knowledge (CON9779) - Oct 1, 3:15PM Mobile: Mobile Solutions for Siebel CRM (CON9697) - Oct 2, 5:00PM Siebel Loyalty: Best Practices for Maximizing the Success of Your Loyalty Program with Siebel Loyalty (CON9588) - Oct 2, 5:00PM  Siebel Marketing: Next-Generation Cross-Channel Insight-Driven Customer Dialogue with Siebel Marketing (CON9600) - Oct 3, 10:15AM Integrating with Oracle Commerce: Administer Once and Deploy Everywhere: Integrating the Siebel, ATG, and Endeca Platforms (CON9761) - Oct 2 5:00PM Finally, don't forget the Oracle Applications User Group (OAUG) Special Interest Group for Siebel on Sunday, September 30 at 2:15PM. And of course, the Demogrounds in Moscone West will be full of Oracle and partner demos and information on new solutions. Wow! I told you there was a lot! Good luck finding the best sessions for you and have a great time at OpenWorld. Don't forget to sing along with Pearl Jam!

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• Partner outreach on the Oracle Fusion Applications user experience begins

  - by mvaughan

  by Misha Vaughan, Architect, Applications User Experience I have been asked the question repeatedly since about December of last year: “What is the Applications User Experience group doing about partner outreach?”  My answer, at the time, was: “We are thinking about it.”  My colleagues and I were really thinking about the content or tools that the Applications UX group should be developing. What would be valuable to our partners? What will actually help grow their applications business, and fits within the applications user experience charter?In the video above, you’ll hear Jeremy Ashley, vice president of the Applications User Experience team, talk about two fundamental initiatives that our group is working on now that speaks straight to partners.  Special thanks to Joel Borellis, Kelley Greenly, and Steve Hoodmaker for helping to make this video happen so flawlessly. Steve was responsible for pulling together a day of Oracle Fusion Applications-oriented content, including David Bowin, Director, Fusion Applications Strategy, on some of the basic benefits of Oracle Fusion Applications.  Joel Borellis, Group Vice President, Partner Enablement, and David Bowin in the Oracle Studios.Nigel King, Vice President Applications Functional Architecture, was also on the list, talking about co-existence opportunities with Oracle Fusion Applications.Me and Nigel King, just before his interview with Joel. Fusion Applications User Experience 101: Basic education  Oracle has invested an enormous amount of intellectual and developmental effort in the Oracle Fusion Applications user experience. Find out more about that at the Oracle Partner Network Fusion Learning Center (Oracle ID required). What you’ll learn will help you uncover how, exactly, Oracle made Fusion General Ledger “sexy,” and that’s a direct quote from Oracle Ace Director Debra Lilley, of Fujitsu. In addition, select Applications User Experience staff members, as well as our own Fusion User Experience Advocates,  can provide a briefing to our partners on Oracle’s investment in the Oracle Fusion Applications user experience. Looking forward: Taking the best of the Fusion Applications UX to your customersBeyond a basic orientation to one of the key differentiators for Oracle Fusion Applications, we are also working on partner-oriented training.A question we are often getting right now is: “How do I help customers build applications that look like Fusion?” We also hear: “How do I help customers build applications that take advantage of the next-generation design work done in Fusion?”Our answer to this is training and a tool – our user experience design patterns – these are a set of user experience best-practices. Design patterns are re-usable, usability-tested, user experience components that make creating Fusion Applications-like experiences straightforward.  It means partners can leverage Oracle’s investment, but also gain an advantage by not wasting time solving a problem we’ve already solved. Their developers can focus on helping customers tackle the harder development challenges. Ultan O’Broin, an Apps UX team member,  and I are working with Kevin Li and Chris Venezia of the Oracle Platform Technology Services team, as well as Grant Ronald in Oracle ADF, to bring you some of the best “how-to” UX training, customized for your local area. Our first workshop will be in EMEA. Stay tuned for an assessment and feedback from the event.

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• ArchBeat Link-o-Rama Top 10 for August 2012

  - by Bob Rhubart

  The Top 10 most popular items shared via the OTN ArchBeat Facebook page for the month of August 2012. Now Available: Oracle SQL Developer 3.2 (3.2.09.23) New features include APEX listener, UI enhancements, and 12c database support. The Role of Oracle VM Server for SPARC in a Virtualization Strategy In this article, Matthias Pfutzner discusses hardware, desktop, and operating system virtualization, along with various Oracle virtualization technologies, including Oracle VM Server for SPARC. How to Manually Install Flash Player Plugin to see the Oracle Enterprise Manager Performance Page | Kai Yu So, you're a DBA and you want to check the Performance page in Oracle Enterprise Manager (11g or 12c). So you click the Performance tab and… nothing. Zip. Nada. The Flash plugin is a no-show. Relax! Oracle ACE Director Kai Yu shows you what you need to do to see all the pretty colors instead of that dull grey screen. Relationally Challenged (CX - CRM - EQ/RQ/CRQ) | Chris Warticki Self-proclaimed Oracle Support "spokesmodel" Chris Chris Warticki has some advice for those interested in Customer Relationship Management: "How about we just dumb it down, strip it to the core, keep it simple and LISTEN?! No more focus groups, no more surveys, and no need to gather more data. We have plenty of that. Why not just provide the customer what they are asking for?" Free WebLogic Server Course | Middleware Magic So you want to sharpen your Oracle WebLogic Server skills, but you prefer to skip the whole classroom bit and don't want to be bothered with dealing with an instructor? No problem! Oracle ACE Rene van Wijk, a prolific Middleware Magic blogger, has information on an Oracle WebLogic course you can take on your own time, at your own pace. Oracle VM VirtualBox 4.1.20 released Oracle VM VirtualBox 4.1.20 was just released at the community and Oracle download sites, reports the Fat Bloke. This is a maintenance release containing bug fixes and stability improvements. Optimizing OLTP Oracle Database Performance using Dell Express Flash PCIe SSDs | Kai Yu Oracle ACE Director Kai Yu shares resources based on "several extensive performance studies on a single node Oracle 11g R2 database as well as a two node 11gR2 Oracle Real Application clusters (RAC) database running on Dell PowerEdge R720 servers with Dell Express Flash PCIe SSDs on Oracle Enterprise Linux 6.2 platform." Oracle ACE sessions at Oracle OpenWorld With so many great sessions at this year's event, building your Oracle OpenWorld schedule can involve making a lot of tough choices. But you'll find that the sessions led by Oracle ACEs just might be the icing on the cake for your OpenWorld experience. MySQL Update: The Cleveland MySQL Meetup (Independence, OH) Oracle MySQL team member Benjamin Wood, a MySQL engineer and five year veteran of the MySQL organization, will speak at the Cleveland MySQL Meetup event on September 12. The presentation will include a MySQL 5.5 Overview, Oracle's Roadmap for MySQL, including specifics on MySQL 5.6, best practices and how to overcome development and operational MySQL challenges, and the new MySQL commercial extensions. Click the link for time and location information. Parsing XML in Oracle Database | Martijn van der Kamp Martijn van der Kamp's post deals with processing XML in PL/SQL code and processing the data into the database. Thought for the Day "Walking on water and developing software from a specification are easy if both are frozen." — Edward V. Berard Source: SoftwareQuotes.com

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• Oracle OpenWorld Update: Oracle GoldenGate for High Availability

  - by Doug Reid

  0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} One of our primary themes this year for the Oracle OpenWorld Sessions featuring Oracle GoldenGate is High Availability. This is a pretty wide theme, but the focus will be on ways of maximizing uptime for critical systems during planned and unplanned events. We have a number of very informative sessions dedicated to exploring this theme in detail; from deep product implementation strategies up to lessons learned by our customers when using Oracle GoldenGate to meet strict SLAs. We kick this track off with our Customer Panel on Zero Downtime Operations on Monday, which I overviewed in my last posting. This is followed by Comcast, who will be hosting a sessions at 1:45PM in Moscone West 3014. Their session will discuss using Oracle GoldenGate to reduce downtime during a database upgrade. Here’s an overview: CON8571 - Oracle Database Upgrade with Oracle GoldenGate: Best Practices from Comcast Does your business demand high availability? In this session, Comcast, among the largest telecom firms in the world, shares tips on how to achieve zero downtime while upgrading to Oracle Database 11g Release 2, using a combination of Oracle technologies: Oracle Real Application Clusters (Oracle RAC), Oracle Database’s Grid Infrastructure and Oracle Recovery Manager (Oracle RMAN) features, Oracle GoldenGate, and Oracle Active Data Guard. This successful upgrade took place on a mission-critical system that handles more than 60 million business requests and service calls a day. You’ll also hear how Comcast leverages Oracle Advanced Customer Support Services, including an Oracle Solution Support Center, to maximize performance and availability of its Oracle technologies. On Tuesday, Joydip Kundu (Director of Software Development) will be presenting “Oracle GoldenGate and Oracle Data Guard: Working Together Seamlessly” at 10:15AM in Moscone South 3005. This session focuses on how both modes of Oracle GoldenGate extract (Classic and Integrated Capture) can be used with Oracle Data Guard for disaster recovery purposes or to offload extract processing. That afternoon at 1:15PM Comcast takes the stage again to discuss firsthand lessons learned implementing Oracle GoldenGate in a heterogeneous, highly available environment. Here’s a rundown of their session: CON8750 - High-Volume OLTP with Oracle GoldenGate: Best Practices from Comcast Does your business demand high availability in a mission-critical environment? In this session, Comcast, one of the largest telecom firms, shares best practices for leveraging Oracle GoldenGate to replicate high-volume online transaction processing data from Tandem NSK SQL/MX to Teradata. Hear critical success factors from Comcast for overall platform and component architectures as well as configuration and tuning techniques. Learn how it met the challenges of replication in a complex heterogeneous environment. You’ll also hear how Comcast leverages Oracle Advanced Customer Support Services, including an Oracle Solution Support Center, to provide mission-critical support for maximized performance and availability of its Oracle environment. The final session on the high availability track will be hosted by Patricia Mcelroy (Distinguished Product Manager) and Stephan Haisly (Principle Member of Technical Staff). Their session (CON8401 - Tuning and Troubleshooting Oracle GoldenGate on Oracle Database) covers techniques for performance tuning and troubleshooting of Oracle GoldenGate on Oracle Database. Using various types of workloads (OLTP, batch, Oracle’s PeopleSoft Enterprise), the presentation steps through the process of monitoring and troubleshooting the configuration to maximize performance and replication throughput within and between Oracle clouds. Join us at our sessions or stop by our demo pods in Moscone south and meet the product management and development teams.

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• SQL SERVER – Performance Tuning Resolution

  - by pinaldave

  This blog post is written in response to T-SQL Tuesday hosted by MidnightDBAs. Taking resolutions is such an interesting subject. I think just like records, these are broken way more often. I find this is the funniest thing as we all take resolutions every year but not every year, we can manage to keep them. Well, does it mean we should not take resolutions? In fact I support resolutions. Every year, I take a resolution that I will strive reduce my body weight and I usually manage to keep eating healthy till the end of January. When February begins, I begin to loose focus from my goal and as March starts, the “As usual” eating habits begin. Looking at the positive side, what would happen if every year I do not eat healthy in January, I think that might cause terrible consequences to my health in the long run. So keeping resolutions is a good practise and following them to the extent one can is commendable. Let us come back to the world of SQL Server. What is my resolution for year 2011 for SQL Server? There are many, I am going to list three of very important resolutions that I have taken this new year over here. To understand SQL Server Performance Tuning at a deeper Level I think I am already half way through. I have been being very much busy during any given month doing hands-on performance tuning for at least 12 days on an average. That means, I am doing this activity for almost doing 2 weeks a month. I believe that I have a good understanding of the subject. Note that the word that I have used is “good,” and not “best.” There are often cases when I am stumped, and I have no clue of what to do next. Then, I usually go for my “trial and error” method - whichever method works, I make sure to keep a note on my blog. My goal is that I should never ever go for the trial and error method again to achieve the same solution. I should know the solution right away when I see the problem. I do understand that Performance Tuning can be a strange animal at times and one cannot guess the right step every time. However, aiming a high goal never hurts and I am going to learn more and more in this focused area. Going further from Basic BI understanding I do fairly decent with BI concepts. I know the nbasics of SSIS, SSRS, SSAS, PowerPivot and SharePoint (and few other things MDS, StreamInsight, etc). However, I still consider myself as a beginner. I do not have hands-on experience like many other BI Gurus around. I think I want to take my learning further in this direction. I do not want to be a BI expert as the first step but the goal is to move ahead from basic level towards an advanced level. I am going to start presenting in User Group Sessions and other places on this subject. When I have to prepare new subject for presentations, I think I force myself to learn more. I am committed to learn a bit more in this direction. Learning new features SQL Server 2011 Denali This is new thing from “Microsoft” for all the SQL Geeks. I am eagerly waiting for final product later this year and I am planning to learn it well. I think if I follow my above two goals, I think this goal will be automatically covered. I am eager and excited for this new offering from Microsoft. I guess, these are my resolutions; may be next year about the same time, I must revisit this post and see how much successful I am in following my goal. On a lighter note, I am particularly fan of following cartoon strip (Courtesy: Calvin and Hobbes). I think when we cannot resolve our resolutions, we tend to act like Calvin. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• MVC Portable Areas &ndash; Deploying Static Files

  - by Steve Michelotti

  This is the second post in a series related to build and deployment considerations as I’ve been exploring MVC Portable Areas: #1 – Using Web Application Project to build portable areas #2 – Conventions for deploying portable area static files #3 – Portable area static files as embedded resources As I’ve been digging more into portable areas, one of the things I’ve liked best is the deployment story which enables my *.aspx, *.ascx pages to be compiled into the assembly as embedded resources rather than having to maintain all those files separately. In traditional web forms, that was always the thing to prevented developers from utilizing *.ascx user controls across projects (see this post for using portable areas in web forms).  However, though the aspx pages are embedded, the supporting static files (e.g., images, css, javascript) are *not*. Most of the demos available online today tend to brush over this issue and focus solely on the aspx side of things. But to create truly robust portable areas, it’s important to have a good story for these supporting files as well.  I’ve been working with two different approaches so far (of course I’d really like to hear if other people are using alternatives). Scenario For the approaches below, the scenario really isn’t that important. It could be something as trivial as this partial view: 1: <%@ Control Language="C#" Inherits="System.Web.Mvc.ViewUserControl" %> 2: <img src="<%: Url.Content("~/images/arrow.gif") %>" /> Hello World! The point is that there needs to be careful consideration for *any* scenario that links to an external file such as an image, *.css, *.js, etc. In the example shown above, it uses the Url.Content() method to convert to a relative path. But this method won’t necessary work depending on how you deploy your portable area. One approach to address this issue is to build your portable area project with MSDeploy/WebDeploy so that it is packaged properly before incorporating into the host application. All of the *.cs files are removed and the project is ready for xcopy deployment – however, I do *not* need the “Views” folder since all of the mark up has been compiled into the assembly as embedded resources. Now in the host application we create a folder called “Modules” and deploy any portable areas as sub-folders under that: At this point we can add a simple assembly reference to the Widget1.dll sitting in the Modules\Widget1\bin folder. I can now render the portable image in my view like any other portable area. However, the problem with that is that the view results in this:   It couldn’t find arrow.gif because it looked for /images/arrow.gif and it was *actually* located at /images/Modules/Widget1/images/arrow.gif. One solution is to make the physical location of the portable configurable from the perspective of the host like this: 1: <appSettings> 2: <add key="Widget1" value="Modules\Widget1"/> 3: </appSettings> Using the <appSettings> section is a little cheesy but it could be better formalized into its own section. In fact, if were you willing to rely on conventions (e.g., “Modules\{areaName}”) then then config could be eliminated completely. With this config in place, we could create our own Html helper method called Url.AreaContent() that “wraps” the OOTB Url.Content() method while simply pre-pending the area location path: 1: public static string AreaContent(this UrlHelper urlHelper, string contentPath) 2: { 3: var areaName = (string)urlHelper.RequestContext.RouteData.DataTokens["area"]; 4: var areaPath = (string)ConfigurationManager.AppSettings[areaName]; 5:   6: return urlHelper.Content("~/" + areaPath + "/" + contentPath); With these two items in place, we just change our Url.Content() call to Url.AreaContent() like this: 1: <img src="<%: Url.AreaContent("/images/arrow.gif") %>" /> Hello World! and the arrow.gif now renders correctly:     Since we’re just using our own Url.AreaContent() rather than the built-in Url.Content(), this solution works for images, *.css, *.js, or any externally referenced files.  Additionally, any images referenced inside a css file will work provided it’s a relative reference and not an absolute reference. An alternative to this approach is to build the static file into the assembly as embedded resources themselves. I’ll explore this in another post (linked at the top).

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• Java Spotlight Episode 76: Pro Java FX2 - A Definative Guide to Rich Clients with Java Technology

  - by Roger Brinkley

  Tweet An interview with the authors of Pro Java FX2: A Definative Guide to Rich Clients with Java Technology. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News Angela Caicedo has created 3 new Java FX screen cast videos on java UTube channel: Part 1: Building your First Java FX Application with Netbeans 7.1, Part 2: Building your First Java FX Application with Netbeans 7.1, and Getting Started with Scene Builder.  Events March 26-29, EclipseCon, Reston, USA March 27, Virtual Developer Days - Java (Asia Pacific (English)),9:30 am to 2:00pm IST / 12:00pm to 4.30pm SGT  / 3.00pm - 7.30pm AEDT April 4-5, JavaOne Japan, Tokyo, Japan April 12, GreenJUG, Greenville, SC April 17-18, JavaOne Russia, Moscow Russia April 18–20, Devoxx France, Paris, France April 26, Mix-IT, Lyon, France, May 3-4, JavaOne India, Hyderabad, India Feature InterviewPro JavaFX 2: A Definitive Guide to Rich Clients with Java Technology is available from Amazon.com in either paperback or on the Kindle.James L. (Jim) Weaver is a Java and JavaFX developer, author, and speaker with a passion for helping rich-client Java and JavaFX become preferred technologies for new application development. Books that Jim has authored include Inside Java, Beginning J2EE, and Pro JavaFX Platform, with the latter being updated to cover JavaFX 2.0. His professional background includes 15 years as a systems architect at EDS, and the same number of years as an independent developer. Jim is an international speaker at software technology conferences, including the JavaOne conferences in San Francisco and São Paulo. Jim blogs at http://javafxpert.com, tweets @javafxpert. Weiqi Gao is a principal software engineer with Object Computing, Inc., in St. Louis, MO. He has more than 18 years of software development experience and has been using Java technology since 1998. He is interested in programming languages, object-oriented systems, distributed computing, and graphical user interfaces. He is a presenter and a member of the steering committee of the St. Louis Java Users Group. Weiqi holds a PhD in mathematics. Stephen Chin is chief agile methodologist at GXS and a technical expert in client UI technologies. He is lead author on the Pro Android Flash title and coauthored the Pro JavaFX Platform title, which is the leading technical reference for JavaFX. In addition, Stephen runs the very successful Silicon Valley JavaFX User Group, which has hundreds of members and tens of thousands of online viewers. Finally, he is a Java Champion, chair of the OSCON Java conference, and an internationally recognized speaker featured at Devoxx, Codemash, AnDevCon, Jazoon, and JavaOne, where he received a Rock Star Award. Stephen can be followed on twitter @steveonjava and reached via his blog: http://steveonjava.com.Dean Iverson has been writing software professionally for more than 15 years. He is employed by the Virginia Tech Transportation Institute, where he is a rich client application developer. He also has a small software consultancy called Pleasing Software Solutions, which he cofounded with his wife. Johan Vos started to work with Java in 1995. As part of the Blackdown team, he helped port Java to Linux. With LodgON, the company he cofounded, he has been mainly working on Java-based solutions for social networking software. Because he can't make a choice between embedded development and enterprise development, his main focus is on end-to-end Java, combining the strengths of backend systems and embedded devices. His favorite technologies are currently Java EE/Glassfish at the backend and JavaFX at the frontend. Johan's blog can be followed at http://blogs.lodgon.com/johan, he tweets at http://twitter.com/johanvos. Mail Bag What’s Cool Gerrit Grunwald's SteelSeries FX Experience Tools Canned Animations ComboBox

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• SQLAuthority News – Random Thoughts and Random Ideas

  - by pinaldave

  There are days when I keep on wondering about SQL, and even my life overall. Today is Saturday so I decided to write about SQL Server. Just like any other mornings, I woke up at 5 and opened my blog editor. I usually do not open Twitter or Facebook when I am planning to focus on my work, as they are little distractions for me. But today I opened my Twitter account and came across a very interesting quote from a friend: ‘Can I expect you to be different today?’ Well, I think it was very powerful quote for me to read first thing on a new day. This quote froze me for a while and made me think, “Do I really want to write about an SQL Server tip, or something different?”  After a little thinking, I’ve realized that for today I would go on and write something different. I am going to write about a few of the ideas and thoughts I had yesterday. After writing all these, I realized that if I am thinking so much in a day, and if I write a blog post of my random musing of the week or month, it can be so long (and boring). Here are some of my random thoughts I’d like to share with you: When the airplane lands, why does everybody get up and try to rush out when their luggage would be coming probably 20-30 minutes later? I really do not like this question when it was asked to me: “SQL Server is not using optimal index which I just created – how can I force it?” I am not going elaborate on this statement but you are allowed to in the comment section. Why do some people wish Good Morning even when they meet us after 4 PM? Can I optimize a query so much that it gives me a result before I execute it? Is it corruption when someone does their personal household work at office? The lane where I drive is always the slowest lane. Why waste time on correcting others when there are a lot of pending improvements for ourselves? If I have to get Tattoo, which SQL Server Execution Plan symbol should I get? Why do I reach office so early that the coffee machine is yet running its daily cleaning job? Why does every laptop have a ‘Page Up’ key at different locations on the keyboard? While I like color movies, I really appreciate black and white photographs. I do not appreciate statements like, “If I receive your books in PDF, I will spread it to many people to give you much greater exposure. So would you please send them to me ASAP?” Do not tell me, “Why does the database grow back after shrinking it every day?” I suggest you use “Search this blog” for the explanation. Petrol prices are currently at INR 74. I hope the rate remains there. Let me ask you the same question which started my day today:  “Can I expect you to be different today?” Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Yammer, Berkeley DB, and the 3rd Platform

  - by Eric Jensen

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:major-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:major-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:major-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:major-bidi; mso-bidi-language:EN-US;} If you read the news, you know that the latest high-profile social media acquisition was just confirmed. Microsoft has agreed to acquire Yammer for 1.2 billion. Personally, I believe that Yammer’s amazing success can be mainly attributed to their wise decision to use Berkeley DB Java Edition as their backend data store. :-) I’m only kidding, of course. However, as Ryan Kennedy points out in the video I recently blogged about, BDB JE did provide the right feature set that allowed them to reliably grow their business. Which in turn allowed them to focus on their core value add. As it turns out, their ‘add’ is quite valuable! This actually makes sense to me, a lot more sense than certain other recent social acquisitions, and here’s why. Last year, IDC declared that we are entering a new computing era, the era of the “3rd Platform.” In case you’re curious, the first 2 were terminal computing and client/server computing, IIRC. Anyway, this 3rd one is more complicated. This year, IDC refined the concept further. It now involves 4 distinct buzzwords: cloud, social, mobile, and big data. Yammer is a social media platform that runs in the cloud, designed to be used from mobile devices. Their approach, using Berkeley DB Java Edition with High Availability, qualifies as big data. This means that Yammer is sitting right smack in the center if IDC’s new computing era. Another way to put it is: the folks at Yammer were prescient enough to predict where things were headed, and get there first. They chose Berkeley DB to handle their data. Maybe you should too!

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• DotNetNuke 7.0 Only Weeks Away!

  - by sbwalker

  The software industry moves at a lightning pace, and it is only through constant focus and continuous investment that a software product can remain both stable and relevant over the long term. As we approach the 10 Year Anniversary of the DotNetNuke platform, it seems only fitting that we are on the verge of announcing yet another significant product milestone. DotNetNuke 7.0 is just around the corner and represents a bold step forward for our Content Management Platform, including substantial business productivity enhancements, investments in web platform relevance, and a significant overhaul and modernization of the user interface and user experience. It has been five months since I posted the announcement that the next major version of the platform was going to be DotNetNuke 7.0.  This announcement created tremendous excitement and anticipation in the DotNetNuke community, as major version increments have always been utilized as an opportunity  to introduce revolutionary new product features and capabilities. After months of intense product development, the finish line is finally in sight. With that, I am pleased to announce that we released a Release Candidate (RC) of DotNetNuke 7.0 yesterday. You can download the RC from our project page on Codeplex. A Release Candidate represents a software version which is very near to “release” quality. So although we will not be officially endorsing the RC for production use, or providing an official upgrade path, it does represent a significant milestone in our software development efforts ( if you are looking for a more detailed explanation of our software release terminology, I would encourage you to read the blog written by Co-Founder, Joe Brinkman titled "What's In A Name?" ). Modernizing a software platform does have its share of challenges from a backward compatibility perspective and, as usual, we are taking great care in ensuring a seamless upgrade path for our customers. In order to remain relevant and progressive, you need to be aware that DotNetNuke 7.0 has adopted a new set of baseline infrastructure requirements including ASP.NET 4.0.  As a result we are encouraging all major stakeholders in the ecosystem ( module developers, designers, partners, customers, etc... ) to take the opportunity to install the RC in their own local environments. This is the last opportunity to let us know about any final issues which may need to be addressed prior to final release. Mark your calendars now… the expected public release date (RTM) for DotNetNuke 7.0 will be Wednesday, November 28th. On a side note, we expect to release a 6.2.5 Maintenance version today. This release contains some high priority product quality improvements as well as security patches for some vulnerabilities reported through our standard ecosystem channels. As a result we will be encouraging all of our customers to upgrade to the 6.2.5 release as soon as it is available. I hope everyone is as excited as I am about the upcoming DotNetNuke 7.0 release. Please take the opportunity over the next week to put the new platform through its paces. Remember, only through our collective efforts can we ensure that this release has the greatest market impact of any DotNetNuke release to date.

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• Oracle Tutor: Installing Is Not Implementing or Why CIO's should care about End User Adoption

  - by emily.chorba(at)oracle.com

  Eighteen months ago I showed Tutor and UPK Productive Day One overview to a CIO friend of mine. He works in a manufacturing business which had been recently purchased by a global conglomerate. He had a major implementation coming up, but said that the corporate team would be coming in to handle the project. I asked about their end user training approach, but it was unclear to him at the time. We were in touch over the course of the implementation project. The major activities were data conversion, how-to workshops, General Ledger realignment, and report definition. The message was "Here's how we do it at corporate, and here's how you are going to do it." In short, it was an application software installation. The corporate team had experience and confidence and the effort through go-live was smooth. Some weeks after cutover, problems with customer orders began to surface. Orders could not be fulfilled in a timely fashion. The problem got worse, and the corporate emergency team was called in. After many days of analysis, the issue was tracked down and resolved, but by then there were weeks of backorders, and their customer base was impacted in a significant way. It took three months of constant handholding of customers by the sales force for good will to be reestablished, and this itself diminished a new product sales push. I learned of these results in a recent conversation with the CIO. I asked him what the solution to the problem was, and he replied that it was twofold. The first component was a lack of understanding by customer service reps about how a particular data item in order entry was to be filled in, resulting in discrepant order data. The second component was that product planners were using this data, along with data from other sources, to fill in a spreadsheet based on the abandoned system. This spreadsheet was the primary input for planning data. The result of these two inaccuracies was that key parts were not being ordered to effectively meet demand and the lead time for finished goods was pushed out by weeks. I reminded him about the Productive Day One approach, and it's focus on methodology and tools for end user training. A more collaborative solution workshop would have identified proper applications use in the new environment. Using UPK to document correct transaction entry would have provided effective guidelines to the CSRs for data entry. Using Oracle Tutor to document the manual tasks would have eliminated the use of an out of date spreadsheet. As we talked this over, he said, "I wish I knew when I started what I know now." Effective end user adoption is the most critical and most overlooked success factor in applications implementations. When the switch is thrown at go-live, employees need to know how to use the new systems to do their jobs. Their jobs are made up of manual steps and systems steps which must be performed in the right order for the implementing organization to operate smoothly. Use Tutor to document the manual policies and procedures, use UPK to document the systems tasks, and develop this documentation in conjunction with a solution workshop. This is the path to develop effective end user training material for a smooth implementation. Learn More For more information about Tutor, visit Oracle.com or the Tutor Blog. Post your questions at the Tutor Forum. Chuck Jones, Product Manager, Oracle Tutor and BPM

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