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• The “Customer” Experience Revolution is Here

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Anthony Lye, SVP, Oracle Development The Experience Revolution is here, and we are going to explore and celebrate our new customer experience ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision. The Experience Revolution is best described as today’s era of the empowered consumer. For those of us who work with customers on a daily basis, we know that the modern consumer demands fast, accurate, consistent information across all communication channels. And if they don’t like the services received can easily take to social channels to voice disapproval. For this reason, organizations today operate in an environment where traditional methods of differentiation are less effective and customer experience has become the primary driver of business value. Here’s some food for thought, according to the 2011 Customer Experience Impact (CEI) Report, a full 89 percent of consumers will switch brands for a better customer experience. In short, in today’s era of the empowered consumer, delivering excellent customer experiences is what will, and is, defining the next great brands. At The Experience Revolution, Oracle President Mark Hurd will detail the vision of where customer experience is going and how Oracle will help you get there. He will introduce for the first time Oracle Customer Experience, a cross stack suite of customer experience products that enable organizations to: Engage customers with a consistent, connected and personalized brand experience across all channels and devices Deliver exceptional cross-channel order fulfillment and customer service through web, call centers and social networks Connect and analyze data from all interactions to better personalize experiences and identify hidden opportunities The Experience Revolution will also include an interactive gallery of customer experience interactions, featuring videos, touch screens and near field communication technology that will guide each attendee through an individualized event experience. We hope you will join us for an incredible evening on June 25, from 6:00 – 9:00 p.m. at Gotham Hall in New York City. You can register for The Experience Revolution here. And if you haven’t already joined the conversation on Twitter, please do: #OracleCX, #ExperienceRevolution

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• Heroku SSL "certificate is only valid for the following names: *.herokuapp.com, herokuapp.com"

  - by benedict_w

  I'm trying to setup a Geotrust SSL certificate for my Heroku app using the SSL Endpoint addon and the instructions at https://devcenter.heroku.com/articles/ssl-endpoint. I generated my public key from my private key using: openssl rsa -in server.orig.key -out server.key and added to the heroku certs: heroku certs:add server.crt server.key Everything seemed to be fine. heroku certs listed the corrected information only with Trusted = false for my certificate. If I go to https://tokyo-2121.herokussl.com the browser says: You attempted to reach tokyo-2121.herokussl.com, but instead you actually reached a server identifying itself as www.mydomain.com. As expected with the certificate apparently identifying the correct domain, but When I set up the CNAME to the given tokyo-2121.herokussl.com and visit my subdomain the browser says: www.mydomain.com uses an invalid security certificate. The certificate is only valid for the following names: *.herokuapp.com , herokuapp.com If I run curl -kv https://www.mydomain.com I get: subjectAltName does not match www.mydomain.com

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• Google TV Gets Bad Reception. Can Media Center Pull in the Signal?

  - by andrewbrust

  The news hit Monday morning that Google has decided to delay the release of its Google TV platform, and has asked its OEMs to delay any products that embed the software.  Coming just about two weeks prior to the 2011 Consumer Electronics Show (CES), Google’s timing is about the worst imaginable.  CES is where the platform should have had its coming out party, especially given all the anticipation that has built up since its initial announcement came 7 months ago. At last year’s CES, it seemed every consumer electronics company had fashioned its own software stack for Internet-based video programming and applications/widgets on its TVs, optical disc players and set top boxes.  In one case, I even saw two platforms on a single TV set (one provided by Yahoo and the other one native to the TV set). The whole point of Google TV was to solve this problem and offer a standard, embeddable platform.  But that won’t be happening, at least not for a while.  Google seems unable to get it together, and more proprietary approaches, like Apple TV, don’t seem to be setting the world of TV-Internet convergence on fire, either. It seems to me, that when it comes to building a “TV operating system,” Windows Media Center is still the best of a bad bunch.  But it won’t stay so for much longer without some changes.  Will Redmond pick up the ball that Google has fumbled?  I’m skeptical, but hopeful.  Regardless, here are some steps that could help Microsoft make the most of Google’s faux pas: Introduce a new Media Center version that uses XBox 360, rather than Windows 7 (or 8), as the platform.  TV platforms should be appliance-like, not PC-like.  Combine that notion with the runaway sales numbers for Xbox 360 Kinect, and the mass appeal it has delivered for Xbox, and the switch form Windows makes even more sense. As I have pointed out before, Microsoft’s Xbox implementation of its Mediaroom platform (announced and demoed at last year’s CES) gets Redmond 80% of the way toward this goal.  Nothing stops Microsoft from going the other 20%, other than its own apathy, which I hope has dissipated. Reverse the decision to remove Drive Extender technology from Windows Home Server (WHS), and create deep integration between WHS and Media Center.  I have suggested this previously as well, but the recent announcement that Drive Extender would be dropped from WHS 2.0 creates the need for me to a) join the chorus of people urging Microsoft to reconsider and b) reiterate the importance of Media Center-WHS integration in the context of a Google compete scenario. Enable Windows Phone 7 (WP7) as a Media Center client.  This would tighten the integration loop already established between WP7, Xbox and Zune.  But it would also counter Echostar/DISH Network/Sling Media, strike a blow against Google/Android (and even Apple/iOS) and could be the final strike against TiVO. Bring the WP7 user interface to Media Center and Kinect-enable it.  This would further the integration discussed above and would be appropriate recognition of WP7’s Metro UI having been built on the heritage of the original Media Center itself.  And being able to run your DVR even if you can’t find the remote (or can’t see its buttons in the dark) could be a nifty gimmick. Microsoft can do this but its consumer-oriented organization, responsible for Xbox, Zune and WP7, has to take the reins here, or none of this will likely work.  There’s a significant chance that won’t happen, but I won’t let that stop me from hoping that it does and insisting that it must.  Honestly, this fight is Microsoft’s to lose.

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• Book Reviews: Art of Community and Eyetracking Web Usability

  - by ultan o'broin

  Holidays time offers a chance to catch up on some user experience and user assistance related material. So, two short book reviews (which I considered using my new Tumblr blog for. More about that another time) coming up. The Art of Community by Jono Bacon Excellent starting point for anyone wanting to get going in the community software (FLOSS, for example) space or understand how to set up, manage, and leverage the collective intelligence of communities for whatever ends. The book is a little too long in my opinion, and of course, usage of what Jono is recommending needs to be nuanced and adapted for enterprise applications space (hardly surprising there is a lot about Ubuntu, Lug Radio, and so on given Jono's interests). Shame there wasn't more information on international, non-English community considerations too. Still, some great ideas and insight into setting up and managing communities that I will leverage (watch out for the results on this blog, later in 2011). One section, on collaborative writing really jumped out. It reinforced the whole idea that to successful community initiatives are based on instigators knowing what makes the community tick in the first place. How about this for insight into user profiles for people who write community user assistance (OK then, "doc") and what tools they might use (in this case, we're talking about Jokosher): "Most people who write documentation for open source software projects would fall into the category of power user. They are technology enthusiasts who are not interested in the super-technical avenues of programming, but want to help out. Many of these people have good writing skills and a good knowledge of using the software, so the documentation fit is natural. With Jokosher we wanted to acknowledge this profile of user. As such, instead of focussing on complex text processing tools, we encouraged our documentation contributors to use a wiki." The book is available for free here, and well as being available from usual sources. Eyetracking Web Usability by Jakob Nielsen and Kara Prentice Another fine book by established experts. I have some field experience of eyetracking studies myself --in the user assistance for enterprise applications space--though Jakob and Kara concentrate on websites for their research here. I would caution how much about websites transfers easily to the applications space, especially enterprise applications, as claimed in the book too. However, Jakob and Kara do make the case very well that understanding design goals (for example, productivity improvement in the case of applications) and the context of the software use is critical. Executing a study using eyetracking technology requires that you know what you want to test, can set up realistic tasks for testing by representative testers, and then analyze the results. Be precise, as lots of data will be generated (I think the authors underplay the effort in analyzing data too). What I found disappointing was the lack of emphasis on eyetracking as only part of the usability solution. It's really for fine-tuning designs in my opinion, and should be used after other design reviews. I also wasn't that crazy about the level of disengagement between the qualitative and quantitative side of this kind of testing that the book indicated. I think it is useful to have testers verbalize their thoughts and for test engineers to prompt, intervene, or guide as necessary. More on cultural or international aspects to usability testing might have been included too (websites are available to everyone). To conclude, I enjoyed the book, took on board some key takeaways about methodologies and found the recommendations sensible and easy to follow (for example about Forms layouts). Applying enterprise applications requirements such as those relating to user profiles, design goals, and overall context of use in conjunction with what's in this book would be the way to go here. It also made me think of how interesting it would be to compare eyetracking findings between website and enterprise applications usage.

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• DNSCurve vs DNSSEC

  - by Bill Gray

  Can someone informed, please give a lengthy reply about the differences and advantages/disadvantages of both approaches? I am not a DNS expert, not a programmer. I have a decent basic understanding of DNS, and enough knowledge to understand how things like the kaminsky bug work. From what I understand, DNSCurve has stronger encryption, is far simpler to setup, and an altogether better solution. DNSSEC is needlessly complicated and uses breakable encryption, however it provides end to end security, something DNSCurve does not. However, many of the articles I have read have seemed to indicate that end to end security is of little use or makes no difference. So which is true? Which is the better solution, or what are the disadvantages/advantages of each? edit: I would appreciate if someone could explain what is gained by encrypting the message contents, when the goal is authentication rather than confidentiality. The proof that keys are 1024bit RSA keys is here.

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• SQL SERVER – SQL Server Misconceptions and Resolution – A Practical Perspective – TechEd 2012 India

  - by pinaldave

  TechEd India 2012 is just around the corner and I will be presenting there in two different sessions. On the very first day of this event, my presentation will be all about SQL Server Misconceptions and Resolution – A Practical Perspective. The dictionary tells us that a “misconception” means a view or opinion that is incorrect and is based on faulty thinking or understanding. In SQL Server, there are so many misconceptions. In fact, when I hear some of these misconceptions, I feel like fainting at that very moment! Seriously, at one time, I came across the scenario where instead of using INSERT INTO…SELECT, the developer used CURSOR believing that cursor is faster (duh!). Here is the link the blog post related to this. Pinal and Vinod in 2009 I have been presenting in TechEd India for last three years. This is my fourth opportunity to present a technical session on SQL Server. Just like the previous years, I decided to present something different. Here is a novelty of this year: I will be presenting this session with Vinod Kumar. Vinod Kumar and I have a great synergy when we work together. So far, we have written one SQL Server Interview Questions and Answers book and 2 video courses: (1) SQL Server Questions and Answers (2) SQL Server Performance: Indexing Basics. Pinal and Vinod in 2011 When we sat together and started building an outline for this course, we had many options in mind for this tango session. However, we have decided that we will make this session as lively as possible while keeping it natural at the same time. We know our flow and we know our conversation highlight, but we do not know what exactly each of us is going to present. We have decided to challenge each other on stage and push each other’s knowledge to the verge. We promise that the session will be entertaining with lots of SQL Server trivia, tips and tricks. Here are the challenges that I’ll take on: I will puzzle Vinod with my difficult questions I will present such misconception that Vinod will have no resolution for it. I need your help.  Will you help me stump Vinod? If yes, come and attend our session and join me to prove that together we are superior (a friendly brain clash, but we must win!). SQL Server enthusiasts and SQL Server fans are going to have gala time at #TechEdIn as we have a very solid lineup of the speaker and extremely interesting sessions at TechEdIn. Read the complete blog post of Vinod. Session Details Title: SQL Server Misconceptions and Resolution – A Practical Perspective (Add to Calendar) Abstract: “Earth is flat”! – An ancient common misconception, which has been proven incorrect as we progressed in modern times. In this session we will see various database misconceptions prevailing and their resolution with the aid of the demos. In this unique session audience will be part of the conversation and resolution. Date and Time: March 21, 2012, 15:15 to 16:15 Location: Hotel Lalit Ashok - Kumara Krupa High Grounds, Bengaluru – 560001, Karnataka, India. Add to Calendar Please submit your questions in the comments area and I will be for sure discussing them during my session. If I pick your question to discuss during my session, here is your gift I commit right now – SQL Server Interview Questions and Answers Book. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Interview Questions and Answers, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: TechEd, TechEdIn

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• The Next Wave of PeopleSoft Capabilities for the Staffing Industry Is Here

  - by Mark Rosenberg

  With the release of PeopleSoft Financials and Supply Chain Management 9.1 Feature Pack 2 in January this year, we introduced substantial new capabilities for our Staffing Industry customers. Through a co-development project with Infosys Limited, we have enriched Oracle's PeopleSoft Staffing Solution with new tools aimed at accelerating and improving the quality of job order fulfillment, increasing branch recruiter productivity, and driving profitable growth. Staffing industry firms succeed based on their ability to rapidly, cost-effectively, and continually fill their pipelines with new clients and job orders, recruit the best talent, and match orders with talent. Pressure to execute in each of these functional areas is even more acute on staffing firms as contingent labor becomes a more substantial and permanent part of the workforce mix. In an industry that creates value through speedy execution, there is little room for manual, inefficient processes and brittle, custom integrations, which throttle profitability and growth. The latest wave of investment in the PeopleSoft Staffing Solution focuses on generating efficiency and flexibility for our customers. Simplicity To operate profitably and continue growing, a Staffing enterprise needs its client management, recruiting, order fulfillment, and other processes to function in harmony. Most importantly, they need to be simple for recruiters, branch managers, and applicants to access and understand. The latest PeopleSoft Staffing Solution set of enhancements includes numerous automated defaulting mechanisms and information-rich dashboard pagelets that even a new employee can learn quickly. Pending Applicant, Agenda management, Search, and other pagelets are just a few of the newest, easy-to-use tools that not only aggregate and summarize information, but also provide instant access to applicants, tasks, and key reports for branch staff. Productivity The leading firms in the Staffing industry are those that can more efficiently orchestrate large numbers of candidates, clients, and orders than their competitors can. PeopleSoft Financials and Supply Chain Management 9.1 Feature Pack 2 delivers productivity boosters that Staffing firms can leverage to streamline tasks and processes for competitive advantage. For example, we enhanced the Recruiting Funnel, which manages the candidate on-boarding process, with a highly interactive user interface. It integrates disparate Staffing business processes and exploits new PeopleTools technologies to offer a superior on-boarding user experience. Automated creation of agenda items and assignment tasks for each candidate minimizes setup and organizes assignment steps for the on-boarding process. Mass updates of tasks and instant access to the candidate overview page (which we also expanded), candidate event status, event counts, and other key data enable recruiters to better serve clients and candidates. Lower TCO Constructing and maintaining an efficient yet flexible labor supply chain can be complicated, let alone expensive. Traditionally, Staffing firms have been challenged in controlling their technology cost of ownership because connecting candidate and client-facing tools involved building and integrating custom applications and technologies and managing staff turnover, placing heavy demands on IT and support staff. With PeopleSoft Financials and Supply Chain Management 9.1 Feature Pack 2, there are two major enhancements that aggressively tackle these challenges. First, we added another integration framework to enable cost-effective linking of the Staffing firm’s PeopleSoft applications and its job board distributors. (The first PeopleSoft 9.1 Feature Pack released in March 2011 delivered an integration framework to connect to resume parsing providers.) Second, we introduced the teaming concept to enable work to be partitioned to groups, as well as individuals. These two capabilities, combined with a host of others, position Staffing firms to configure and grow their businesses without growing their IT and overhead expenditures. For our Staffing Industry customers, PeopleSoft Financials and Supply Chain Management 9.1 Feature Pack 2 is loaded with high-value tools aimed at enabling and sustaining a flexible labor supply chain. For more information, contact [email protected] or [email protected].

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• Extracting the Date from a DateTime in Entity Framework 4 and LINQ

  - by Ken Cox [MVP]

  In my current ASP.NET 4 project, I’m displaying dates in a GridDateTimeColumn of Telerik’s ASP.NET Radgrid control. I don’t care about the time stuff, so my DataFormatString shows only the date bits: <telerik:GridDateTimeColumn FilterControlWidth="100px"   DataField="DateCreated" HeaderText="Created"    SortExpression="DateCreated" ReadOnly="True"    UniqueName="DateCreated" PickerType="DatePicker"    DataFormatString="{0:dd MMM yy}"> My problem was that I couldn’t get the built-in column filtering (it uses Telerik’s DatePicker control) to behave.  The DatePicker assumes that the time is 00:00:00 but the data would have times like 09:22:21. So, when you select a date and apply the EqualTo filter, you get no results. You would get results if all the time portions were 00:00:00. In essence, I wanted my Entity Framework query to give the DatePicker what it wanted… a Date without the Time portion. Fortunately, EF4 provides the TruncateTime  function. After you include Imports System.Data.Objects.EntityFunctions You’ll find that your EF queries will accept the TruncateTime function. Here’s my routine: Protected Sub RadGrid1_NeedDataSource _     (ByVal source As Object, _      ByVal e As Telerik.Web.UI.GridNeedDataSourceEventArgs) _     Handles RadGrid1.NeedDataSource     Dim ent As New OfficeBookDBEntities1     Dim TopBOMs = From t In ent.TopBom, i In ent.Items _                   Where t.BusActivityID = busActivityID _       And i.BusActivityID And t.ItemID = i.RecordID _       Order By t.DateUpdated Descending _       Select New With {.TopBomID = t.TopBomID, .ItemID = t.ItemID, _                        .PartNumber = i.PartNumber, _                        .Description = i.Description, .Notes = t.Notes, _                        .DateCreated = TruncateTime(t.DateCreated), _                        .DateUpdated = TruncateTime(t.DateUpdated)}     RadGrid1.DataSource = TopBOMs End Sub Now when I select March 14, 2011 on the DatePicker, the filter doesn’t stumble on time values that don’t make sense. Full Disclosure: Telerik gives me (and other developer MVPs) free copies of their suite.

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• How do I use an include statement in a TXT record?

  - by Aglystas

  We have a client that is using an email service that requires a TXT domain key reocrd that is over 127 characters long. I'm pretty sure BIND allows this, however we run djbdns with tinydns and it looks as though it only supports txt records up to 127 characters. And the rest is being truncated. I was thinking I can do an include combining them, but I'm not really sure how. I was thinking of setting the value to somthing like... v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC2GWCNaDTuC3include:bdk2._domainkey.mail.cutlerymania.com My thought is, will this grab the actual value located at that domain which only has one record which is a TXT record and simply append that information so the entire key record gets sent correctly?

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• Your Job Search Should be More Than Just a New Year's Resolution

  - by david.talamelli

  I love the beginning of a new year, it is a great chance to refocus and either re-evaluate goals you are working to or even set new ones. I don't have any statistics to measure this but I am sure that one of the more popular new year's resolutions in the general workforce is to either get a new job or work to further develop one's career. I think this is a good idea, in today's competitive work force people should have a plan of what they want to do, what role they are after and how to get there. One common mistake I think many people make though is that a career plan shouldn't be a once a year thought. When people finish with the holiday season with their new year's resolution to find a new job fresh in their mind, you can see the enthusiasm and motivation a person has to make something happen. Emails are sent, calls are made, applications are made, networking is happening, etc..... Finding the right role that you are after however can be difficult, while it would be great if that dream role was available just at the time you happened to be looking for it - in reality this is not always the case. Job Seekers need to keep reminding themselves that while sometimes that dream job they are after is available at the same time they are looking, that also a Job search can be a difficult and long process. Many people who set out with the best of intentions in January to find a new job can soon lose interest in a job search if they do not immediately find a role. Just like the Christmas decorations are put away and the photos from New Year's are stored away - a Job Seeker's motivation may slowly decrease until that person finds themselves 12 months later in the same situation in same role and looking for that new opportunity again. Rather than just "going for it" and looking for a role in the month of January, a person's job search or career plan should be an ongoing activity and thought process that is constantly updated and evaluated over the course of the year. It can be hard to stay motivated over an extended period of time, especially when you are newly motivated and ready for that new role and the results are not immediate. Rather than letting your job search fall down the priority list and into the "too hard basket" a few ideas that may keep your enthusiasm fresh Update your resume every 6 months, even if you are not looking for a job - it is easy to forget what you have accomplished if you don't keep your details updated. Also it is good to be prepared and have a resume ready to go in case you do get an unexpected phone call for that 'dream job' you have been hoping for. Work out what you want out of your next role before you begin your job search - rather than aimlessly searching job ads or talking to people - think of the organisations or type of role you would like before you search. If you know what you are looking for it will be much easier to work out how to get there than if you do not know what you want. Don't expect immediate results once you decide to look for another job, things don't always fall into place. Timing and delivery can be important pieces of being selected for a role, companies don't hire every role in January. Have an open mind - people you meet or talk to may not result in immediate results for your job search but every connection may help you get a bit closer to what you are after . These actions will not guarantee a positive result, but in today's competitive work force every little of extra preparation and planning helps. All the best for 2011 and I hope your career plan whatever it may be is a success.

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• Oracle anuncia la disponibilidad de Oracle Knowledge 8.5

  - by Noelia Gomez

  Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif";} El lanzamiento más completo de la gestión del conocimiento de Oracle ayuda a las organizaciones a ofrecer las respuestas correctas en el momento adecuado a los Agentes y Clientes Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif";} Continuando con su compromiso de ayudar a las organizaciones a ofrecer la mejor experiencia del cliente con la exploración de los datos empresariales, Oracle anunció Oracle Knowledge 8.5, el software líder en la industria del conocimiento que soporta la gestión web de autoservicio, servicio asistido por agente y comunidades de clientes. Oracle Knowledge 8.5 es la versión más completa desde la adquisición de InQuira en octubre de 2011. Se introduce importantes mejoras de productos, análisis de mejora y los avances en el rendimiento y la escalabilidad. Actualmente, las organizaciones entienden la necesidad imperiosa de ofrecer un servicio al cliente consistente y de alta calidad, a través de diferentes canales. Además, las organizaciones reconocen la necesidad de información que sirva para este proceso. Oracle Knowledge 8,5 proactivamente brinda conocimientos relevantes y contextuales en el punto de interacción con los agentes, con los trabajadores del conocimiento y con los clientes - ayudando a aumentar la lealtad del cliente y reducir costes. Al permitir búsquedas a través de una amplia variedad de fuentes, Oracle Knowledge 8,5 amplifica el acceso al conocimiento, una vez oculto en los sistemas múltiples, aplicaciones y bases de datos utilizadas para almacenar contenido empresarial. Nuevas capacidades: AnswerFlow : Oracle Knowledge 8.5 introduce AnswerFlow, una nueva aplicación para la resolución de problemas guiada, diseñado para mejorar la eficiencia, reducir los costes de servicio y proporcionar experiencias de servicio al cliente personalizado. Mejora la analítica del conocimiento: estandarizado en Oracle Business Intelligence Enterprise Edition, el líder en la industria de las soluciones de Business Intelligence, Oracle Knowledge 8.5 proporciona una funcionalidad analítica robusta que se puede adaptar para satisfacer las necesidades únicas de cada negocio. Soporte de idiomas mejorada: Con las capacidades mejoradas en varios idiomas disponibles en Oracle Knowledge 8.5, incluyendo soporte Natural Language Search con 16 Idiomas y búsqueda por palabra clave mejorado para la mayoría de las otras lenguas , las empresas pueden llegar rápidamente a nuevos clientes y, al mismo tiempo, reducir los costes de hacerlo. Mejora la funcionalidad iConnect:Oracle Knowledge 8.5 ofrece iConnect mejorada para una mayor facilidad de uso y rendimiento. Esta aplicación especializada en conocimiento ofrece de forma proactiva un conocimiento contextualizado directamente en las aplicaciones de CRM, permitiendo a los empleados reducir el esfuerzo para servir a los clientes. Estandarización de Plataforma y Tecnología: Oracle Knowledge 8.5 ha sido certificado en tecnologías Oracle, incluyendo Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine y Oracle Exalogic Elastic Cloud, reduciendo el coste y la complejidad para los clientes a administrar los activos de todas las plataformas."Hemos realizado importantes inversiones de desarrollo desde nuestra adquisición de InQuira, y ahora estamos muy orgullosos de anunciar la disponibilidad de estos esfuerzos con el lanzamiento de Oracle Knowledge 8.5, por lo que es más fácil para las organizaciones obtener una ventaja diferencial a un coste total de propiedad significativamente menor ". dijo David Vap,Vicepresident productos de Oracle. Puedes encontrar más información aquí: Oracle Knowledge 8.5 Oracle Customer Experience Oracle WebLogic Server Oracle Business Intelligence Enterprise Edition

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• Many Stack Overflow users' pages have no Google PageRank and they are not indexed, why?

  - by Marco Demaio

  If you go to my user page on Stack Overflow and you check it with the Google Toolbar, you can see it has no PageRank at all (this does happen for almost any user page, even people with much higher reputation, the only exceptions seem to be the users in page 1, and some other users they have PR). My user page's Page Rank is not only zero, but not calculated at all. When PR is 0 or less than 1, but calculated the Google bar shows white, but when the PR is not even calculated like in my user page the Google bar shows in grey. I further more discovered that my user page is NOT EVEN INDEXED on Google, simple test is searching on Google for the exact page url: "http://stackoverflow.com/users/260080/marco-demaio" and you will see no result. The question is how can this be??? This is really weird to me because of the following reason: If you search on Google for "Marco Demaio" on Stack Overflow only (you can do this by searching "site:stackoverflow.com Marco Demaio") the search result shows hundreds of 'asking/answering questions' pages where I was 'tagged'!!! Let's check one of these: the 1st one that appears now (shows one of the question I asked). We can be sure this page is indexed in Google because comes out in a search. Moreover, its PR is calculated. It's probably nearly zero. Still, some PR flows there, the PR bar is not grey, but white: The page shown above has got links to my own user page. I checked the source code of the page shown above and the links are not hidden or set with a rel="nofollow", moreover I can't see any meta character excluding the links on the page from being followed. So what's happening? Why Google does not see my user page at all. Did Stack Overflow do something to achieve this? If yes what did they do? Any explanation really appreciates (as always). P.S. obviously I checked also the code of my user page, but I could not find meta tags excluding Google search for the page. P.S. 2 in a desperate adventure I also checked Stack Overflow's robots.txt but it does not seem to exclude user pages. UPDATE 1 following up on some answers, I did some more research. Excluding for a while the PR problem (since PR is not science), and looking only at the user page on Stack Overflow NOT BEING INDEXED problem: pages do not seem to be indexed by Google because of the user reputation, this user for instance has got NOW 200 points less reputation than me and his page is indexed (while mine not). It does not seem even to be connected with months you have been on Stack Overflow, this user (almost my same reputation) has been there for 3 months only and his page is indexed (while mine not and I have been a user for 7 months). It's bizarre! UPDATE February/2011 As of today, the page got indexed by Google at least when you search for "site:stackoverflow.com Marco Demaio" it's the 1st page. The amazing thing is that it has still got NO PageRank at all: Google toolbar states loud and clear "No PageRank information available". It's odd!

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• links for 2011-01-13

  - by Bob Rhubart

  Webcast: Oracle WebCenter Suite: Giving Users a Modern Experience Speakers: Vince Casarez (VP Enterprise 2.0 Product Management, Oracle),  Erin Smith (Consulting Practice Manager – Portals, Oracle), Robert Wessa (Consulting Technical Director – Enterprise 2.0 Infrastructure, Oracle)  (tags: oracle otn webcenter webcast enterprise2.0) Oracle & StickyMinds.com Webcast: Load Testing Techniques for Enterprise Applications Mughees Minhas, Senior Director of Product Management, Oracle Server Technologies, answers your questions about the latest techniques for effectively and efficiently testing enterprise application performance. Thursday, January 20, 2011. 10am PT / 1pm ET. (tags: oracle otn stickymings webcast) Bay Area Coherence Special Interest Group (BACSIG) Jan 20, 5:30pm - 8:00pm PT. Presentations: Coherence 3.6 Clustering Features (Rob Lee), Efficient Management and Update of Coherence Clusters to Reduce Down Time ( Rao Bhethanabotla), How To Build a Coherence Practice (Christer Fahlgren). (tags: oracle, otn coherence bacsig) Podcast Show Notes: William Ulrich and Neal McWhorter on Business Architecture (ArchBeat) A four-part interview with the authors of  "Business Architecture: The Art and Practice of Business Transformation"  (tags: oracle otn podcast businessarchitecture) John Brunswick: Overlapping Social Networks in your Enterprise? Strategies to Understand and Govern "Overall it is important to consider if tacit knowledge being captured by the social systems is able to be retained and somehow summarized into an overall organizational directory." - John Brunswick (tags: oracle otn enterprise2.0 socialnetworking) Coherence - How to develop a custom push replication publisher (Middlewarepedia) Cosmin Todur describes "a way of developing a custom push replication publisher that publishes data to a database via JDBC."  (tags: oracle coherence grid) Aino Andriessen: Oracle Diagnostics Logging (ODL) for application development "Logging is a very important aspect of application development as it offers run-time access to the behaviour and data of the application. It’s important for debugging purposes but also to investigate exception situations on production." -- Aino Andriessen (tags: oracle odl java jdeveloper weblogic) Security issues when upgrading a Web Catalog from 10g to 11g Oracle BI By Bakboord "I blogged about upgrading from Oracle BI EE 10g to Oracle BI EE 11g R1 earlier. Although this is a very straight forward process, you could end up with some security issues." -- Daan Bakboord (tags: oracle businessintelligence obiee) Angelo Santagata: SOA Composite Sensors : Good Practice "A good best practice is that for any composites you create, consider publishing a composite sensor value using a primary key of some sort , e.g. orderId, that way if you need to manipulate/query composites you can easily look up the instanceId using the sensorid." - Angelo Santagata (tags: oracle soa sca) Javier Ductor: WebCenter Spaces 11g PS2 Task Flow Customization "Previously, I wrote about Spaces Template Customization. In order to adapt Spaces to customers prototype, it was necessary to change template and skin, as well as the members task flow. In this entry, I describe how to customize this task flow." - Javier Ductor (tags: oracle otn enterprise2.0 webcenter) RonBatra's blog: Cloud Computing Series: VI: Industry Directions "When someone says their 'Product/Solution is in the Cloud,' ask them basic questions to seperate the spin from the reality. I would start with 'tell me what that means' and see which way the conversation goes." - Oracle ACE Director Ron Batra (tags: oracle otn oracleace cloud) First JSRs Proposed for Java EE 7 (The Java Source) With the approval of Java SE 7 and Java SE 8 JSRs last month, attention is now shifting towards the Java EE platform. (tags: oracle java jsr javaee)

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• OpenVPN on Ubuntu 11.10 - unable to redirect default gateway

  - by Vladimir Kadalashvili

  I'm trying to connect to connect to OpenVPN server from my Ubuntu 11.10 machine. I use the following command to do it (under root user): openvpn --config /home/vladimir/client.ovpn Everything seems to be OK, it connects normally without any warnings and errors, but when I try to browse the internet I see that I still use my own IP address, so VPN connection doesn't work. When I run openvpn command, it displays the following message among others: NOTE: unable to redirect default gateway -- Cannot read current default gateway from system I think it's the cause of this problem, but unfortunately I don't know how to fix it. Below is full output of openvpn command: Sat Jun 9 23:51:36 2012 OpenVPN 2.2.0 x86_64-linux-gnu [SSL] [LZO2] [EPOLL] [PKCS11] [eurephia] [MH] [PF_INET6] [IPv6 payload 20110424-2 (2.2RC2)] built on Jul 4 2011 Sat Jun 9 23:51:36 2012 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables Sat Jun 9 23:51:36 2012 Control Channel Authentication: tls-auth using INLINE static key file Sat Jun 9 23:51:36 2012 Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication Sat Jun 9 23:51:36 2012 Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication Sat Jun 9 23:51:36 2012 LZO compression initialized Sat Jun 9 23:51:36 2012 Control Channel MTU parms [ L:1542 D:166 EF:66 EB:0 ET:0 EL:0 ] Sat Jun 9 23:51:36 2012 Socket Buffers: R=[126976->200000] S=[126976->200000] Sat Jun 9 23:51:36 2012 Data Channel MTU parms [ L:1542 D:1450 EF:42 EB:135 ET:0 EL:0 AF:3/1 ] Sat Jun 9 23:51:36 2012 Local Options hash (VER=V4): '504e774e' Sat Jun 9 23:51:36 2012 Expected Remote Options hash (VER=V4): '14168603' Sat Jun 9 23:51:36 2012 UDPv4 link local: [undef] Sat Jun 9 23:51:36 2012 UDPv4 link remote: [AF_INET]94.229.78.130:1194 Sat Jun 9 23:51:37 2012 TLS: Initial packet from [AF_INET]94.229.78.130:1194, sid=13fd921b b42072ab Sat Jun 9 23:51:37 2012 VERIFY OK: depth=1, /CN=OpenVPN_CA Sat Jun 9 23:51:37 2012 VERIFY OK: nsCertType=SERVER Sat Jun 9 23:51:37 2012 VERIFY OK: depth=0, /CN=OpenVPN_Server Sat Jun 9 23:51:38 2012 Data Channel Encrypt: Cipher 'BF-CBC' initialized with 128 bit key Sat Jun 9 23:51:38 2012 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication Sat Jun 9 23:51:38 2012 Data Channel Decrypt: Cipher 'BF-CBC' initialized with 128 bit key Sat Jun 9 23:51:38 2012 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication Sat Jun 9 23:51:38 2012 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 1024 bit RSA Sat Jun 9 23:51:38 2012 [OpenVPN_Server] Peer Connection Initiated with [AF_INET]94.229.78.130:1194 Sat Jun 9 23:51:40 2012 SENT CONTROL [OpenVPN_Server]: 'PUSH_REQUEST' (status=1) Sat Jun 9 23:51:40 2012 PUSH: Received control message: 'PUSH_REPLY,explicit-exit-notify,topology subnet,route-delay 5 30,dhcp-pre-release,dhcp-renew,dhcp-release,route-metric 101,ping 5,ping-restart 40,redirect-gateway def1,redirect-gateway bypass-dhcp,redirect-gateway autolocal,route-gateway 5.5.0.1,dhcp-option DNS 8.8.8.8,dhcp-option DNS 8.8.4.4,register-dns,comp-lzo yes,ifconfig 5.5.117.43 255.255.0.0' Sat Jun 9 23:51:40 2012 Unrecognized option or missing parameter(s) in [PUSH-OPTIONS]:4: dhcp-pre-release (2.2.0) Sat Jun 9 23:51:40 2012 Unrecognized option or missing parameter(s) in [PUSH-OPTIONS]:5: dhcp-renew (2.2.0) Sat Jun 9 23:51:40 2012 Unrecognized option or missing parameter(s) in [PUSH-OPTIONS]:6: dhcp-release (2.2.0) Sat Jun 9 23:51:40 2012 Unrecognized option or missing parameter(s) in [PUSH-OPTIONS]:16: register-dns (2.2.0) Sat Jun 9 23:51:40 2012 OPTIONS IMPORT: timers and/or timeouts modified Sat Jun 9 23:51:40 2012 OPTIONS IMPORT: explicit notify parm(s) modified Sat Jun 9 23:51:40 2012 OPTIONS IMPORT: LZO parms modified Sat Jun 9 23:51:40 2012 OPTIONS IMPORT: --ifconfig/up options modified Sat Jun 9 23:51:40 2012 OPTIONS IMPORT: route options modified Sat Jun 9 23:51:40 2012 OPTIONS IMPORT: route-related options modified Sat Jun 9 23:51:40 2012 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified Sat Jun 9 23:51:40 2012 ROUTE: default_gateway=UNDEF Sat Jun 9 23:51:40 2012 TUN/TAP device tun0 opened Sat Jun 9 23:51:40 2012 TUN/TAP TX queue length set to 100 Sat Jun 9 23:51:40 2012 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0 Sat Jun 9 23:51:40 2012 /sbin/ifconfig tun0 5.5.117.43 netmask 255.255.0.0 mtu 1500 broadcast 5.5.255.255 Sat Jun 9 23:51:45 2012 NOTE: unable to redirect default gateway -- Cannot read current default gateway from system Sat Jun 9 23:51:45 2012 Initialization Sequence Completed Output of route command: Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface default * 0.0.0.0 U 0 0 0 ppp0 5.5.0.0 * 255.255.0.0 U 0 0 0 tun0 link-local * 255.255.0.0 U 1000 0 0 wlan0 192.168.0.0 * 255.255.255.0 U 0 0 0 wlan0 stream-ts1.net. * 255.255.255.255 UH 0 0 0 ppp0 Output of ifconfig command: eth0 Link encap:Ethernet HWaddr 6c:62:6d:44:0d:12 inet6 addr: fe80::6e62:6dff:fe44:d12/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:54594 errors:0 dropped:0 overruns:0 frame:0 TX packets:59897 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:44922107 (44.9 MB) TX bytes:8839969 (8.8 MB) Interrupt:41 Base address:0x8000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:4561 errors:0 dropped:0 overruns:0 frame:0 TX packets:4561 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:685425 (685.4 KB) TX bytes:685425 (685.4 KB) ppp0 Link encap:Point-to-Point Protocol inet addr:213.206.63.44 P-t-P:213.206.34.4 Mask:255.255.255.255 UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1492 Metric:1 RX packets:53577 errors:0 dropped:0 overruns:0 frame:0 TX packets:58892 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:3 RX bytes:43667387 (43.6 MB) TX bytes:7504776 (7.5 MB) tun0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00 inet addr:5.5.117.43 P-t-P:5.5.117.43 Mask:255.255.0.0 UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:100 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) wlan0 Link encap:Ethernet HWaddr 00:27:19:f6:b5:cf inet addr:192.168.0.1 Bcast:0.0.0.0 Mask:255.255.255.0 inet6 addr: fe80::227:19ff:fef6:b5cf/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:12079 errors:0 dropped:0 overruns:0 frame:0 TX packets:11178 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:1483691 (1.4 MB) TX bytes:4307899 (4.3 MB) So my question is - how to make OpenVPN redirect default gateway? Thanks!

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• FTPS SSH Host Key after IP Address Change

  - by David George

  I have a Secure FTP (FTPS) server that my remote sites to upload files to daily via scripted routines that run. I have had issues in the past when upgrading hardware and deploying new servers causing the RSA Fingerprint to change for that server. Then all my remote sites can't connect until I have the old key removed (usually via ssh_keygen -r myserver.com). I now have to change the IP address for myserver.com and I wondered if there is anyway to proactively generate new host keys so that when the server address changes all my FTPS client remote sites don't break?

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• Identity Claims Encoding for SharePoint

  - by Shawn Cicoria

  Just to remind myself, the list of claim types and their encodings are listed here at the bottom. http://msdn.microsoft.com/en-us/library/gg481769.aspx Where for example: i:0#.w|contoso\scicoria ‘i’ = identity, could be ‘c’ for others # == SPClaimTypes.UserLogonName . == Microsoft.IdentityModel.Claims.ClaimValueTypes.String Table for reference: Table 1. Claim types encoding Character Claim Type ! SPClaimTypes.IdentityProvider ” SPClaimTypes.UserIdentifier # SPClaimTypes.UserLogonName $ SPClaimTypes.DistributionListClaimType % SPClaimTypes.FarmId & SPClaimTypes.ProcessIdentitySID ‘ SPClaimTypes.ProcessIdentityLogonName ( SPClaimTypes.IsAuthenticated ) Microsoft.IdentityModel.Claims.ClaimTypes.PrimarySid * Microsoft.IdentityModel.Claims.ClaimTypes.PrimaryGroupSid + Microsoft.IdentityModel.Claims.ClaimTypes.GroupSid - Microsoft.IdentityModel.Claims.ClaimTypes.Role . System.IdentityModel.Claims.ClaimTypes.Anonymous / System.IdentityModel.Claims.ClaimTypes.Authentication 0 System.IdentityModel.Claims.ClaimTypes.AuthorizationDecision 1 System.IdentityModel.Claims.ClaimTypes.Country 2 System.IdentityModel.Claims.ClaimTypes.DateOfBirth 3 System.IdentityModel.Claims.ClaimTypes.DenyOnlySid 4 System.IdentityModel.Claims.ClaimTypes.Dns 5 System.IdentityModel.Claims.ClaimTypes.Email 6 System.IdentityModel.Claims.ClaimTypes.Gender 7 System.IdentityModel.Claims.ClaimTypes.GivenName 8 System.IdentityModel.Claims.ClaimTypes.Hash 9 System.IdentityModel.Claims.ClaimTypes.HomePhone < System.IdentityModel.Claims.ClaimTypes.Locality = System.IdentityModel.Claims.ClaimTypes.MobilePhone > System.IdentityModel.Claims.ClaimTypes.Name ? System.IdentityModel.Claims.ClaimTypes.NameIdentifier @ System.IdentityModel.Claims.ClaimTypes.OtherPhone [ System.IdentityModel.Claims.ClaimTypes.PostalCode \ System.IdentityModel.Claims.ClaimTypes.PPID ] System.IdentityModel.Claims.ClaimTypes.Rsa ^ System.IdentityModel.Claims.ClaimTypes.Sid _ System.IdentityModel.Claims.ClaimTypes.Spn ` System.IdentityModel.Claims.ClaimTypes.StateOrProvince a System.IdentityModel.Claims.ClaimTypes.StreetAddress b System.IdentityModel.Claims.ClaimTypes.Surname c System.IdentityModel.Claims.ClaimTypes.System d System.IdentityModel.Claims.ClaimTypes.Thumbprint e System.IdentityModel.Claims.ClaimTypes.Upn f System.IdentityModel.Claims.ClaimTypes.Uri g System.IdentityModel.Claims.ClaimTypes.Webpage Table 2. Claim value types encoding Character Claim Type ! Microsoft.IdentityModel.Claims.ClaimValueTypes.Base64Binary “ Microsoft.IdentityModel.Claims.ClaimValueTypes.Boolean # Microsoft.IdentityModel.Claims.ClaimValueTypes.Date $ Microsoft.IdentityModel.Claims.ClaimValueTypes.Datetime % Microsoft.IdentityModel.Claims.ClaimValueTypes.DaytimeDuration & Microsoft.IdentityModel.Claims.ClaimValueTypes.Double ‘ Microsoft.IdentityModel.Claims.ClaimValueTypes.DsaKeyValue ( Microsoft.IdentityModel.Claims.ClaimValueTypes.HexBinary ) Microsoft.IdentityModel.Claims.ClaimValueTypes.Integer * Microsoft.IdentityModel.Claims.ClaimValueTypes.KeyInfo + Microsoft.IdentityModel.Claims.ClaimValueTypes.Rfc822Name - Microsoft.IdentityModel.Claims.ClaimValueTypes.RsaKeyValue . Microsoft.IdentityModel.Claims.ClaimValueTypes.String / Microsoft.IdentityModel.Claims.ClaimValueTypes.Time 0 Microsoft.IdentityModel.Claims.ClaimValueTypes.X500Name 1 Microsoft.IdentityModel.Claims.ClaimValueTypes.YearMonthDuration

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• Le Logiciel Libre – Omniprésent dans le secteur public

  - by gravax

  NOTE : Cet article a servi de base à du contenu publié en Juin 2011 dans le magazine Acteurs Publics. Créé il y a plusieurs décennies déjà, pour répondre à un besoin de partage de savoir, et de compétences, le Logiciel Libre existe sous plusieurs appellations, à l'origine anglo-saxonnes, dont « Free Software » et « Open Source » sont les plus utilisées. En Anglais, le mot « Free » pouvant signifier à la fois libre et gratuit, cela a créé une certaine confusion qui n'existe pas en Français avec le mot « libre ». Du coup, on voit souvent l’acronyme FOSS ou FLOSS, pour « Free, Libre, Open Source Software » afin d'éliminer l’ambiguïté. De nos jours, dans le secteur public, le logiciel libre est, depuis, devenu omniprésent. Il répond à plusieurs besoins critiques dont le contrôle des coûts, le choix (de partenaire, de logiciel, de fonctionnalités), la liberté de pouvoir modifier les applications pour les adapter à ses propres besoins, la sécurité provenant du fait que de nombreux développeurs et utilisateurs ont pu contrôler la qualité du code. Un autre aspect très présent dans les logiciels libres et l'adhérence quasi-systématique aux standards de l'industrie, qui garantit une intégration simple et facile au système d'information existant. Il y a cependant des éléments à prendre en compte lors des choix de logiciels libres stratégiques. Si l'aspect coûts est clairement un élément de choix qui peut conduire aux logiciels libres, il est principalement dû au fait qu'un logiciel libre existe souvent en version gratuite, librement téléchargeable. Mais ceci n'est que le le sommet de l'iceberg. Lors de la mise en production de logiciels il va falloir s'entourer de services dont l'intégration, où les possibilités de choix d'un partenaire seront d'autant plus grandes que le logiciel choisi est populaire et connu, ce qui conduira à des coups tirés vers le bas grâce à une concurrence saine. Mais il faudra aussi prévoir le support technique. La encore, la popularité du logiciel choisi augmentera la palette de prestataires de support possible. Le choix devra se faire suivant des critères très solides, et en particulier la capacité à s'engager sur des niveaux de service, la disponibilité 24 heures sur 24, 7 jours sur 7 (le pays ne s’arrête pas de fonctionner le week-end ou la nuit), et, éventuellement, la couverture géographique correspondant aux métiers que l'on exerce (un pays comme la France couvrant avec ses DOM et ses TOM une grande partie des fuseaux horaires et zones géographiques de la planète). La plus part des services publics, que ce soit éducation, santé, ou gouvernement, utilisent déjà des logiciels libres. On les retrouve coté infrastructure, avec des produits comme la base de données MySQL, fortement appréciée dans le monde de l'éducation pour construire des plate-formes d'e-éducation en conjonction avec d'autres produits libres tels Moodle, ou GlassFish, le serveur d'applications très prisé des développeurs pour son adhérence au standard Java EE version 6 et sa simplicité de mise-en-œuvre. Linux est extrêmement présent comme système d'exploitation libre dans le datacenter, mais aussi sur le poste de travail. On retrouve des outils de virtualisation tels Oracle VM, issu de Xen, dans le datacenter, et VirtualBox sur le poste du développeur. Avec une telle palette de solutions et d'outils dans le monde du Logiciel libre, Oracle se apporte au secteur public des réponses ciblées, efficaces, aux besoins du marché, y compris en matière de support technique et qualité de service associée.

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• Friday Fun: Spell Blazer

  - by Asian Angel

  Are you ready for some fun and adventure after a long week back at work? This week’s game combines jewel-matching style game play with an RPG story for an awesome mix of fun and fiction. Your goal is to help a young wizard reach the magic academy in Raven as the forces of darkness are building. Spell Blazer The object of the game is to help young Kaven reach the Lightcaster Academy in Raven alive, but he will encounter many dangers along the way. Are you ready to begin the quest? As soon as you click Start Game the intro will automatically begin. If this is your first time playing the game the intro provides a nice background story for the game and what is happening in the game environment. Once you are past the intro, you will see a map of the region with your starting point in the Farmlands, various towns and the roads connecting them, along with your final destination of Raven. Notice that some of the roads are different colors…those colors indicate the “danger levels” for each part of your journey (green = good, yellow = some danger, etc.). To begin your journey click on the Town of Goose with your mouse. You will encounter your first monster part of the way towards Goose. This first round takes you through the game play process step-by-step. Once you have clicked Okay you will see the details about the monster you have just encountered. It is very important that you do not click on Fight! or Flee! until viewing and noting the types of spells that the monster is resistant to or has a weakness against. Choose your spells wisely based on the information provided about the monster. Keep in mind that the healing spell can be very useful depending on the monster you meet and your current health status. Note: Spells shown in order here are Healing, Fireball, Icebolt, & Lightning. Ready to fight! The first battle will also explain how to fight…click Okay to get started. Once the main window is in full view there are details that you need to look at. Beneath each of the combatants you will see the three attacks that each brings to the battle and at the bottom you will see their respective health points. We got lucky and had an Icebolt attack that we could utilize on the first play! Note: You can exchange two squares without making a match in order to try and line up an attack. While it happened too quickly to capture in our screenshot, there will be cool lightning bolt effects shoot out from matched up squares to the opposite combatant. You will also see the amount of damage inflicted from a particular attack on top of the avatars. Victory! Once you have won a round of combat a window will appear showing the amount of gold coins left behind by the monster. When you reach a town you will have the opportunity to stop over and rest or directly continue on with your journey. On to Halgard after a good rest! Play Spell Blazer Latest Features How-To Geek ETC How To Boot 10 Different Live CDs From 1 USB Flash Drive The 20 Best How-To Geek Linux Articles of 2010 The 50 Best How-To Geek Windows Articles of 2010 The 20 Best How-To Geek Explainer Topics for 2010 How to Disable Caps Lock Key in Windows 7 or Vista How to Use the Avira Rescue CD to Clean Your Infected PC The Deep – Awesome Use of Metal Objects as Deep Sea Creatures [Video] Convert or View Documents Online Easily with Zoho, No Account Required Build a Floor Scrubbing Robot out of Computer Fans and a Frisbee Serene Blue Windows Wallpaper for Your Desktop 2011 International Space Station Calendar Available for Download (Free) Ultimate Elimination – Lego Black Ops [Video]

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• ATG Live Webcast: Advanced E-Business Suite Architectures

  - by BillSawyer

  I am pleased to announce the ATG Live Webcast event for Dec. 8th, 2011: Advanced E-Business Suite Architectures Join Elke Phelps, Senior Principal Product Manager and Sriram Veeraraghavan, Senior Principal Software Engineer as they discuss advanced E-Business Suite architectures that can help you improve performance, scalability, business continuity, utilization, provisioning, and security. This one-hour webcasts provides an overview of advanced architectures with Q&A. This session will cover the latest advanced architectural options, including the use of Oracle database high-availability features and functions such as Real Application Clusters, ASM, Active Data Guard, clouds, virtualization, Oracle VM, high-availability and load-balancing architectures, WebLogic Server, and more. This session will also cover the latest updates to systems management tools like AutoConfig, and may also include sneak previews of upcoming functionality. This event is targeted to architects, system administrators, DBAs, developers, and implementers. The agenda for the Advanced E-Business Suite Architectures webcast includes the following topics: Advanced Oracle E-Business Suite Architectures Optional External Integrations Oracle E-Business Suite 12.2 Improving Performance and Scalability Providing Business Continuity Improving Utilization and Provisioning Improving Security Date:            Thursday, December 8, 2011Time:           8:00 AM - 9:00 AM Pacific Standard TimePresenter:  Elke Phelps, Senior Principal Product Manager                      Sriram Veeraraghavan, Senior Principal Software EngineerWebcast Registration Link (Preregistration is optional but encouraged)To hear the audio feed:    Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              98514To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  273291684If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training at http://blogs.oracle.com/stevenChan/entry/e_business_suite_technology_learningIf you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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• SQL SERVER – Understanding XML – Contest Win Joes 2 Pros Combo (USD 198) – Day 5 of 5

  - by pinaldave

  August 2011 we ran a contest where every day we give away one book for an entire month. The contest had extreme success. Lots of people participated and lots of give away. I have received lots of questions if we are doing something similar this month. Absolutely, instead of running a contest a month long we are doing something more interesting. We are giving away USD 198 worth gift every day for this week. We are giving away Joes 2 Pros 5 Volumes (BOOK) SQL 2008 Development Certification Training Kit every day. One copy in India and One in USA. Total 2 of the giveaway (worth USD 198). All the gifts are sponsored from the Koenig Training Solution and Joes 2 Pros. The books are available here Amazon | Flipkart | Indiaplaza How to Win: Read the Question Read the Hints Answer the Quiz in Contact Form in following format Question Answer Name of the country (The contest is open for USA and India residents only) 2 Winners will be randomly selected announced on August 20th. Question of the Day: Is following XML a well formed XML Document? <?xml version=”1.0″?> <address> <firstname>Pinal</firstname> <lastname>Dave</lastname> <title>Founder</title> <company>SQLAuthority.com</company> </address> a) Yes b) No c) I do not know Query Hints: BIG HINT POST A common observation by people seeing an XML file for the first time is that it looks like just a bunch of data inside a text file. XML files are text-based documents, which makes them easy to read.  All of the data is literally spelled out in the document and relies on a just a few characters (<, >, =) to convey relationships and structure of the data.  XML files can be used by any commonly available text editor, like Notepad. Much like a book’s Table of Contents, your first glance at well-formed XML will tell you the subject matter of the data and its general structure. Hints appearing within the data help you to quickly identify the main theme (similar to book’s subject), its headers (similar to chapter titles or sections of a book), data elements (similar to a book’s characters or chief topics), and so forth. We’ll learn to recognize and use the structural “hints,” which are XML’s markup components (e.g., XML tags, root elements). The XML Raw and Auto modes are great for displaying data as all attributes or all elements – but not both at once. If you want your XML stream to have some of its data shown in attributes and some shown as elements, then you can use the XML Path mode. If you are using an XML Path stream, then by default all values will be shown as elements. However, it is possible to pick one or more elements to be shown with an attribute(s) as well. Additional Hints: I have previously discussed various concepts from SQL Server Joes 2 Pros Volume 5. SQL Joes 2 Pros Development Series – OpenXML Options SQL Joes 2 Pros Development Series – Preparing XML in Memory SQL Joes 2 Pros Development Series – Shredding XML SQL Joes 2 Pros Development Series – Using Root With Auto XML Mode SQL Joes 2 Pros Development Series – Using Root With Auto XML Mode SQL Joes 2 Pros Development Series – What is XML? SQL Joes 2 Pros Development Series – What is XML? – 2 Next Step: Answer the Quiz in Contact Form in following format Question - Answer Name of the country (The contest is open for USA and India) Bonus Winner Leave a comment with your favorite article from the “additional hints” section and you may be eligible for surprise gift. There is no country restriction for this Bonus Contest. Do mention why you liked it any particular blog post and I will announce the winner of the same along with the main contest. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Enterprise 2.0 - Connecting People, Processes & Content

  - by kellsey.ruppel(at)oracle.com

  With recent technological advances, the Internet is changing. When users head to the web, they are no longer just looking for information from a simple text and picture based website. Users want a more interactive experience - they want to participate, to share their views and get the feedback of others. And this is precisely what Web 2.0 technology addresses. Web 2.0 is about web applications that facilitate interactive information sharing, user-centered design and collaboration on the World Wide Web. Web 2.0 technology is everywhere on the Internet and is radically changing the speed and medium in which we interact and communicate. There are thousands of examples in the consumer world of Web 2.0 applications, technologies and solutions at work. You might be familiar with some of them...blogs, wikis (Wikipedia), Twitter, Facebook, LinkedIn - these are all examples of Web 2.0. And these technologies are transforming our world into a real-time, participation-oriented, user-driven, content-centric world. With all of these Web 2.0 solutions it's about the user, the consumer and all the content they are generating. It's a world full of online communities where people share and participate. We're not talking about disseminating information top-down , nor is it a bottom-up fight. Everyone has an equal opportunity to participate and share. The more you participate, the more you share, the more valued you are in the community. The web is not just a collection of documents online. It is the social web.  For the active users in the community, staying connected becomes critically important so they can participate at anytime and from anywhere. And because feedback and interaction are so critical, time is of the essence. When everyone is providing immediate responses, you feel the urge to do the same. Hence everything needs to be done right now, together...and collaboratively. With all the content being generated online by users, there is complete information overload out there. (That's a good thing for Google). But...it's no longer just about search. Sometimes you want the information to just come to you. Recommendations and discovery engines will deliver you more applicable results than a non-contextual search. How many of you have heard about a news headline on Facebook as part of your feed before you read the paper or see it on TV? This is how the new generation of workers live their daily lives...and as they enter the workforce, these trends and technologies are showing up in the enterprise too. A lot of the Web 2.0 technologies and solutions in the consumer world are geared for just that....consumers. But the core concepts that put them into the Web 2.0 category can be applied to the enterprise as well. And that is what we mean when we talk about Enterprise 2.0. Enterprise 2.0 is the use of Web 2.0 tools and technologies in the workplace.  It provides a modern user experience by connecting the people, content and business processes inside and outside the enterprise. Enterprise 2.0 empowers users to collaborate more effectively, find and share information in the proper content and improves the overall business processes which they participate in. As we head into 2011, is your organization using Enterprise 2.0 capabilities to the fullest? Are you connecting your people, processes and content together to provide a modern user experience?

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• Craig Mundie's video

  - by GGBlogger

  Timothy recently posted “Microsoft Shows Off Radical New UI, Could Be Used In Windows 8” on Slashdot. I took such grave exception to his post that I found it necessary to my senses to write this blog. We need to go back many years to the days of hand cranked calculators and early main frame computers. These devices had singular purposes – they were “number crunchers” used to make accounting easier. The front facing display in early mainframes was “blinken lights.” The calculators did provide printing – in the form of paper tape and the mainframes used line printers to generate reports as needed. We had other metaphors to work with. The typewriter was/is a mechanical device that substitutes for a type setting machine. The originals go back to 1867 and the keyboard layout has remained much the same to this day. In the earlier years the Morse code telegraphs gave way to Teletype machines. The old ASR33, seen on the left in this photo of one of the first computers I help manufacture, used a keyboard very similar to the keyboards in use today. It also generated punched paper tape that we generated to program this computer in machine language. Everything considered this computer which dates back to the late 1960s has a keyboard for input and a roll of paper as output. So in a very rudimentary fashion little has changed. Oh – we didn’t have a mouse! The entire point of this exercise is to point out that we still use very similar methods to get data into and out of a computer regardless of the operating system involved. The Altair, IMSAI, Apple, Commodore and onward to our modern machines changed the hardware that we interfaced to but changed little in the way we input, view and output the results of our computing effort. The mouse made some changes and the advent of windowed interfaces such as Windows and Apple made things somewhat easier for the user. My 4 year old granddaughter plays here Dora games on our computer. She knows how to start programs, use the mouse, play the game and is quite adept so we have come some distance in making computers useable. One of my chief bitches is the constant harangues leveled at Microsoft. Yup – they are a money making organization. You like Apple? No problem for me. I don’t use Apple mostly because I’m comfortable in the Windows environment but probably more because I don’t like Apple’s “Holier than thou” attitude. Some think they do superior things and that’s also fine with me. Obviously the iPhone has not done badly and other Apple products have fared well. But they are expensive. I just build a new machine with 4 Terabytes of storage, an Intel i7 Core 950 processor and 12 GB of RAMIII. It cost me – with dual monitors – less than 2000 dollars. Now to the chief reason for this blog. I’m going to continue developing software for as long as I’m able. For that reason I don’t see my keyboard, mouse and displays changing much for many years. I also don’t think Microsoft is going to spoil that for me by making radical changes to my developer experience. What Craig Mundie does in his video here:  http://www.ispyce.com/2011/02/microsoft-shows-off-radical-new-ui.html is explore the potential future of computer interfaces for the masses of potential users. Using a computer today requires a person to have rudimentary capabilities with keyboards and the mouse. Wouldn’t it be great if all they needed was hand gestures? Although not mentioned it would also be nice if computers responded intelligently to a user’s voice. There is absolutely no argument with the fact that user interaction with these machines is going to change over time. My personal prediction is that it will take years for much of what Craig discusses to come to a cost effective reality but it is certainly coming. I just don’t believe that what Craig discusses will be the future look of a Window 8.

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• Filezilla/Puttygen doesn't recognize private key file

  - by devzoner

  I have generated a key for an Ubuntu Virtual Machine running on Azure Cloud Services http://www.windowsazure.com/en-us/manage/linux/how-to-guides/ssh-into-linux/ openssl req -x509 -nodes -days 365 -newkey rsa:2048 -keyout myPrivateKey.key -out myCert.pem When loading the private key into Filezilla, it asks me to convert the format, however, when converting the key it fails, the same happens with puttygen from linux console, using this: puttygen myPrivateKey.key -o myKey.ppk In both cases I have the following error: puttygen: error loading `myPrivateKey.key': unrecognised key type By the way, this key doesn't have a passphrase. I found an old thread about it, but I'm using 0.6.3 version which is newer than what this thread recommends: http://fixunix.com/ssh/541874-puttygen-unable-import-openssh-key.html I've managed to solve this issue by using another gui client Fugu for Mac, but one of my co-worker uses windows and I still have to figure this out. Since Filezilla is the de-facto ftp client, I thought it would be easier to solve it there. Thanks

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• What I Expect From Myself This Year

  - by Lee Brandt

  I am making it a point not to call them resolutions, because the word has become an institution and is beginning to have no meaning. That's why I end up not keeping my resolutions, I think. So in the spirit of holding myself to my own commitments, I will make a plan and some realistic goals. 1.) Lose weight. Everyone has this on their list, but I am going to be conservative and specific. I currently weigh 393lbs. (yeah, I know). So I want to plan to lose 10lbs per month, that's 1lb. every three days, that shouldn't be difficult if I stick to my diet and exercise plan. - How do I do this?     - Diet: vegetarian. Since I already know I have high blood pressure and borderline high cholesterol, a meat-free diet is in order. I was vegan for a little over 2 years in 2006-2008, I think I can handle vegetarian.     - Exercise: at least 3 times (preferably every day) a week for 30 minutes. It has to be something that gets my heart rate up, or burns in my muscles. I can walk for cardio to start and mild calisthenics (girly push-ups, crunches, etc.).         - Move: I spend all my time behind the computer. I have recently started to use a slight variation of the Pomodoro Technique (my Pomodoros are 50 minutes instead of 25). During my 10 minutes every hour to answer emails, chats, etc., I will take a few minutes to stretch. 2.) Get my wife pregnant. We've been talking about it for years. Now that she is done with graduate school and I have a great job, now's the time. We'll be the oldest parents in the PTA most likely, but I don't care. 3.) Blog More. Another favorite among bloggers, but I do have about six drafts for blog posts started. The topics are there all I need to do is flesh out the post. This can be the first hour of any computer time I have after work. As soon as I am done exercising, shower and post. 4.) Speak less. Most people want to speak more. I want to concentrate on the places that I enjoy and that can really use the speakers (like local code camps), rather than trying to be some national speaker. I love speaking at conferences, but I need to spend some more time at home if we're going to get pregnant. 5.) Read more. I got a Kindle for Christmas and I am loving it so far. I have almost finished Treasure Island, and am getting ready to pick my next book. I will probably read a lot of classics for 2 reasons: (1) they teach deep lessons and (2) most are free for the Kindle. 6.) Find my religion. I was raised Southern Baptist, but I want to find my own way. I've been wanting to go to the local Unitarian Church, so I will make a point to go before the end of March. I also want to add a few religious books to my reading list. My boss bought me a copy of Lee Strobel's The Case for Christ: A Journalist's Personal Investigation of the Evidence for Jesus , and I have a copy of Bruce Feiler's Abraham: A Journey to the Heart of Three Faiths (P.S.) . I will start there. Seems like a lot now that I spell it out like this. But these are only starters. I am forty years old. I cannot keep living like I am twenty anymore. So here we go, 2011.

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• How to specify file permission when putting a file using OpenSSH sftp command

  - by Adi Roiban

  I am using various SFTP clients for uploading files to an SFTP server and I have a problem with default permission used when putting files. When requesting to put a file, SFTP client like WinSCP or Filezilla will send the SSH_OPEN command without requesting any explicit file permission. On the other side, it looks like the OpenSSH sftp command on Linux (Red Hat and Ubuntu) is pending the SSH_OPEN command together with the '640' mode. How can I configure the OpenSSH command to not explictly set the file mode or how can I configure it to send a mode, other than 640? Many thanks! Update: I checked the OpenSSH sftp client source code and it looks like OpenSSH sftp will always tries to preserve file mode even if -P is not set: http://www.koders.com/c/fidD3B20680F615B33ACCB42398FAAFEE1C007DF942.aspx?s=rsa#L986 To solve this problem I used Putty SFTP client.

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