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  • Cloud Based Load Testing Using TF Service &amp; VS 2013

    - by Tarun Arora [Microsoft MVP]
    Originally posted on: http://geekswithblogs.net/TarunArora/archive/2013/06/30/cloud-based-load-testing-using-tf-service-amp-vs-2013.aspx One of the new features announced as part of the Visual Studio 2013 Ultimate Preview is ‘Cloud Based Load Testing’. In this blog post I’ll walk you through, What is Cloud Based Load Testing? How have I been using this feature? – Success story! Where can you find more resources on this feature? What is Cloud Based Load Testing? It goes without saying that performance testing your application not only gives you the confidence that the application will work under heavy levels of stress but also gives you the ability to test how scalable the architecture of your application is. It is important to know how much is too much for your application! Working with various clients in the industry I have realized that the biggest barriers in Load Testing & Performance Testing adoption are, High infrastructure and administration cost that comes with this phase of testing Time taken to procure & set up the test infrastructure Finding use for this infrastructure investment after completion of testing Is cloud the answer? 100% Visual Studio Compatible Scalable and Realistic Start testing in < 2 minutes Intuitive Pay only for what you need Use existing on premise tests on cloud There are a lot of vendors out there offering Cloud Based Load Testing, to name a few, Load Storm Soasta Blaze Meter Blitz And others… The question you may want to ask is, why should you go with Microsoft’s Cloud based Load Test offering. If you are a Microsoft shop or already have investments in Microsoft technologies, you’ll see great benefit in the natural integration this offers with existing Microsoft products such as Visual Studio and Windows Azure. For example, your existing Web tests authored in Visual Studio 2010 or Visual Studio 2012 will run on the cloud without requiring any modifications what so ever. Microsoft’s cloud test rig also supports API based testing, for example, if you are building a WPF application which consumes WCF services, you can write unit tests to invoke the WCF service, these tests can be run on the cloud test rig and loaded with ‘N’ concurrent users for performance testing. If you have your assets already hosted in the Azure and possibly in the same data centre as the Cloud test rig, your Azure app will not incur a usage cost because of the generated traffic since the traffic is coming from the same data centre. The licensing or pricing information on Microsoft’s cloud based Load test service is yet to be announced, but I would expect this to be priced attractively to match the market competition.   The only additional configuration required for running load tests on Microsoft Cloud based Load Tests service is to select the Test run location as Run tests using Visual Studio Team Foundation Service, How have I been using Microsoft’s Cloud based Load Test Service? I have been part of the Microsoft Cloud Based Load Test Service advisory council for the last 7 months. This gave the opportunity to see the product shape up from concept to working solution. I was also the first person outside of Microsoft to try this offering out. This gave me the opportunity to test real world application at various clients using the Microsoft Load Test Service and provide real world feedback to the Microsoft product team. One of the most recent systems I tested using the Load Test Service has been an insurance quote generation engine. This insurance quote generation engine is,   hosted in Windows Azure expected to get quote requests from across the globe expected to handle 5 Million quote requests in a day (not clear how this load will be distributed across the day) There was no way, I could simulate such kind of load from on premise without standing up additional hardware. But Microsoft’s Cloud based Load Test service allowed me to test my key performance testing scenarios, i.e. Simulate expected Load, Endurance Testing, Threshold Testing and Testing for Latency. Simulating expected load: approach to devising a load pattern My approach to devising a load test pattern has been to run the test scenario with 1 user to figure out the response time. Then work out how many users are required to reach the target load. So, for example, to invoke 1 quote from the quote engine software takes 0.5 seconds. Now if you do the math,   1 quote request by 1 user = 0.5 seconds   quotes generated by 1 user in 24 hour = 1 * (((2 * 60) * 60) * 24) = 172,800   quotes generated by 30 users in 24 hours = 172,800 * 30 =  5,184,000 This was a very simple example, if your application requires more concurrent users to test scenario’s such as caching, etc then you can devise your own load pattern, some examples of load test patterns can be found here.  Endurance Testing To test for endurance, I loaded the quote generation engine with an expected fixed user load and ran the test for very long duration such as over 48 hours and observed the affect of the long running test on the Azure infrastructure. Currently Microsoft Load Test service does not support metrics from the machine under test. I used Azure diagnostics to begin with, but later started using Cerebrata Azure Diagnostics Manager to capture the metrics of the machine under test. Threshold Testing To figure out how much user load the application could cope with before falling on its belly, I opted to step load the quote generation engine by incrementing user load with different variations of incremental user load per minute till the application crashed out and forced an IIS reset. Testing for Latency Currently the Microsoft Load Test service does not support generating geographically distributed load, I however, deployed the insurance quote generation engine in different Azure data centres and ran the same set of performance tests to measure for latency. Because I could compare load test results from different runs by exporting the results to excel (this feature is provided out of the box right from Visual Studio 2010) I could see the different in response times. More resources on Microsoft Cloud based Load Test Service A few important links to get you started, Download Visual Studio Ultimate 2013 Preview Getting started guide for load testing using Team Foundation Service Troubleshooting guide for FAQs and known issues Team Foundation Service forum for questions and support Detailed demo and presentation (link to Tech-Ed session recording) Detailed demo and presentation (link to Build session recording) There a few limits on the usage of Microsoft Cloud based Load Test service that you can read about here. If you have any feedback on Microsoft Cloud based Load Test service, feel free to share it with the product team via the Visual Studio User Voice forum. I hope you found this useful. Thank you for taking the time out and reading this blog post. If you enjoyed the post, remember to subscribe to http://feeds.feedburner.com/TarunArora. Stay tuned!

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  • Easy Listening = CRM On Demand Podcasts

    - by Anne
    OK, here's my NEW favorite resource for CRM On Demand info -- podcasts! Specifically, the CRM On Demand Podcast site -- signed, sealed, and delivered with humor and know-how. Yes, I admit, I know the cast of characters. But let's face it, sometimes dealing with software is just soooo dry! Not so when discussed by the two main commentators, Louis Peters and Robert Davidson, whom someone once referred to as CRM On Demand's "Click and Clack." (Thought that was too good not to pass along!) Anyhow, another huge plus about the site is the option to listen OR to read. Out walking my dog or doing the dishes? Just turn up the podcast. Listening to music or watching TV? I'll read Louis's entertaining write-ups to glean great info about CRM On Demand in a very short period of time. So that you get a better understanding of why I like this site so much, here's a sampling of what's discussed: Five Things about Books of Business As Louis Peters put it in his entry, when you see "Five Things" in the title, "you'll know you're going to get some concrete advice that you can put to work right away." Well, Louis and Robert do just that, pointing you in the right direction when using Books of Business to segment data. Moving to Indexed Fields - A Rough Guide (only an article, not a podcast) I've read all about performance and even helped develop material around it. But nowhere have I heard indexed custom fields referred to as "super heroes." Louis and Robert use imaginative language to describe the process for moving your data to indexed fields for optimal performance. Data Access QA from the Forums I think that everyone would admit that data access and visibility is the most difficult topic to understand in CRM On Demand. Following up on their previous podcast on the same topic, Louis and Robert answer a few key questions from the many postings on the Oracle CRM On Demand forums. And I bet that the scenarios match many companies' business requirements...maybe even yours! We Need to Talk About Adoption Another expert, Tim Koehler, joins Louis to talk about how to drive user adoption: aligning product usage with business results, communicating why and how to use the product, getting feedback on usability, and so on. Hope I've made my point -- turn to these podcasts to hear knowledgeable folks discuss CRM On Demand tips and tricks in entertaining ways. One podcast is even called "SaaS Talk"!

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  • SQLAuthority News – Virtual Launch Event for Office 2010 – Contest – Win MS Office License

    - by pinaldave
    Office products are integral products of any PC. I accept that without Office Suites, I can not survive or make enough leaving. I am blogger and use word to create my blogs. I am SQL Server Trainer  and I use PowerPoint as my presentation tool. I am SQL Server consultant and I use Excel to keep my work log. I can not see my life with Office Tools. Just like any other Microsoft Product there is strong community following Office Tools. Please count me in. The same community is hosting a Virtual Launch Event for Office 2010 on May 25 and 26th. The webcasts is FREE to attend and people can take part either online or by going to the nearest available center. The sessions will be delivered by MVPs. To register please visit: http://www.meraoffice.com. In June, limited cities will be hosting Community Launch Events for Office 2010. At the launch events, attendees will get to see Office 2010 in action and learn how to do their work better with Office 2010.  The details are available on http://office.merawindows.com. To support one of the largest community, I am announcing one contents. It is very easy to take part in the contest. You just have to answer one very simple question. Contest: Choose best option: With which Microsoft Office Product Powerpivot is associated? Options: 1) PowerPoint 2) Excel 3) Word Hint: http://search.sqlauthority.com Rules: Winner will be awarded 1 Office 2007 Home and Student. This will be freely upgradeable to Office 2010 once it releases in June. The winners will be sent emails and they will redeem their awards via microsoftstore.co.in The prizes can only be shipped to India and Indian residents are eligible. Winner will be selected by selected community leaders and MVPs at their sole discretion. Winner will be informed by email about the award. Most creative and informative comment will win the contest. Please spread the words about this contest. SQLAuthority.com will also send SQL Server book to the person who generates the most traffic to this blog post using Twitter, Facebook and other social media. This competition is also open to Indian residents only. I will measure the traffic using my wordpress.com stats plugin. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology Tagged: Office

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  • Web Self Service installation on Windows

    - by Rajesh Sharma
    Web Self Service (WSS) installation on windows is pretty straight forward but you might face some issues if deployed under tomcat. Here's a step-by-step guide to install Oracle Utilities Web Self Service on windows.   Below installation steps are done on: Oracle Utilities Framework version 2.2.0 Oracle Utilities Application - Customer Care & Billing version 2.2.0 Application server - Apache Tomcat 6.0.13 on default port 6500 Other settings include: SPLBASE = C:\spl\CCBDEMO22 SPLENVIRON = CCBV22 SPLWAS = TCAT   Follow these steps for a Web Self Service installation on windows: Download Web Self Service application from edelivery.   Copy the delivery file Release-SelfService-V2.2.0.zip from the Oracle Utilities Customer Care and Billing version 2.2.0 Web Self Service folder on the installation media to a directory on your Windows box where you would like to install the application, in our case it's a temporary folder C:\wss_temp.   Setup application environment, execute splenviron.cmd -e <ENVIRON_NAME>   Create base folder for Self Service application named SelfService under %SPLEBASE%\splapp\applications   Install Oracle Utilities Web Self Service   C:\wss_temp\Release-SelfService-V2.2.0>install.cmd -d %SPLEBASE%\splapp\applications\SelfService   Web Self Service installation menu. Populate environment values for each item.   ******************************************************** Pick your installation options: ******************************************************** 1. Destination directory name for installation.             | C:\spl\CCBDEMO22\splapp\applications\SelfService 2. Web Server Host.                                         | CCBV22 3. Web Server Port Number.                                  | 6500 4. Mail SMTP Host.                                          | CCBV22 5. Top Product Installation directory.                      | C:\spl\CCBDEMO22 6.     Web Application Server Type.                         | TCAT 7.     When OAS: SPLWeb OC4J instance name is required.     | OC4J1 8.     When WAS: SPLWeb server instance name is required.   | server1   P. Process the installation. Each item in the above list should be configured for a successful installation. Choose option to configure or (P) to process the installation:  P   Option 7 and Option 8 can be ignored for TCAT.   Above step installs SelfService.war file in the destination directory. We need to explode this war file. Change directory to the installation destination folder, and   C:\spl\CCBDEMO22\splapp\applications\SelfService>jar -xf SelfService.war   Review SelfServiceConfig.properties and CMSelfServiceConfig.properties. Change any properties value within the file specific to your installation/site. Generally default settings apply, for this exercise assumes that WEB user already exists in your application database.   For more information on property file customization, refer to Oracle Utilities Web Self Service Configuration section in Customer Care & Billing Installation Guide.   Add context entry in server.xml located under tomcat-base folder C:\spl\CCBDEMO22\product\tomcatBase\conf   ... <!-- SPL Context -->           <Context path="" docBase="C:/spl/CCBDEMO22/splapp/applications/root" debug="0" privileged="true"/>           <Context path="/appViewer" docBase="C:/spl/CCBDEMO22/splapp/applications/appViewer" debug="0" privileged="true"/>           <Context path="/help" docBase="C:/spl/CCBDEMO22/splapp/applications/help" debug="0" privileged="true"/>           <Context path="/XAIApp" docBase="C:/spl/CCBDEMO22/splapp/applications/XAIApp" debug="0" privileged="true"/>           <Context path="/SelfService" docBase="C:/spl/CCBDEMO22/splapp/applications/SelfService" debug="0" privileged="true"/> ...   Add User in tomcat-users.xml file located under tomcat-base folder C:\spl\CCBDEMO22\product\tomcatBase\conf   <user username="WEB" password="selfservice" roles="cisusers"/>   Note the password is "selfservice", this is the default password set within the SelfServiceConfig.properties file with base64 encoding.   Restart the application (spl.cmd stop | start)   12.  Although Apache Tomcat version 6.0.13 does not come with the admin pack, you can verify whether SelfService application is loaded and running, go to following URL http://server:port/manager/list, in our case it'll be http://ccbv22:6500/manager/list Following output will be displayed   OK - Listed applications for virtual host localhost /admin:running:0:C:/tomcat/apache-tomcat-6.0.13/webapps/ROOT/admin /XAIApp:running:0:C:/spl/CCBDEMO22/splapp/applications/XAIApp /host-manager:running:0:C:/tomcat/apache-tomcat-6.0.13/webapps/host-manager /SelfService:running:0:C:/spl/CCBDEMO22/splapp/applications/SelfService /appViewer:running:0:C:/spl/CCBDEMO22/splapp/applications/appViewer /manager:running:1:C:/tomcat/apache-tomcat-6.0.13/webapps/manager /help:running:0:C:/spl/CCBDEMO22/splapp/applications/help /:running:0:C:/spl/CCBDEMO22/splapp/applications/root   Also ensure that the XAIApp is running.   Run Oracle Utilities Web Self Service application http://server:port/SelfService in our case it'll be  http://ccbv22:6500/SelfService   Still doesn't work? And you get '503 HTTP response' at the time of customer registration?     This is because XAI service is still unavailable. There is initialize.waittime set for a default value of 90 seconds for the XAI Application to come up.   Remember WSS uses XAI to perform actions/validations on the CC&B database.  

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  • WWDC and Tech Ed: A Tale of Two DevCons

    - by andrewbrust
    Next week marks the first full week of June.  Summer will feel in full swing and it will be a pretty big season for technology.  In seeming acknowledgement of that very fact, both Apple and Microsoft will be holding large developers conferences starting Monday.  Apple will hold its annual Worldwide Developers Conference (WWDC) in lovely San Francisco and Microsoft will hold its Tech Ed conference in muggy, oil-laden yet soulful New Orleans.  A brief survey of each show reveals much about the differences in each company’s offerings, strategy, and approach to customers and partners. In the interest of full disclosure, I must explain that I will be speaking at Microsoft’s Tech Ed show, and have done so, on and off, since 2003.  I have never been to an Apple conference and, as readers of this blog may know, I acquired my first ever Apple product 2 months ago when I bought an iPad on the day of that product’s launch.  I think I have keen insights into Microsoft’s conference.  My ability to comment on Apple’s event ranges somewhere between backseat driver and naive observer.  Just so you know. Although both shows cater to their respective company’s developers, there are a number of differences in the events’ purposes and content approaches.  First off, let’s consider each show as a news and PR vehicle.  WWDC will feature Steve Jobs’ keynote address and most likely will be where Apple officially reveals details of its 4th-generation iPhone. Jobs will likely also provide deep background information on the corresponding iPhone OS release.  These presumed announcements will make the show a magnet for the tech press and tech blogger elite.  Apple’s customers will be interested too, especially since the iPhone OS release will likely be made available to owners of existing iPhone, iPod Touch and iPad devices. Tech Ed, on the other hand, may not be especially newsworthy at all.  The keynote address will be given by Bob Muglia, who is President of the company’s Server and Tools Division, and he’ll likely be reviewing things more than previewing them. That’s because the company has, in the last 6-8 months, already released new versions of a majority of its products, including Windows, Office, SharePoint, SQL Server, Exchange, its Azure cloud platform, its .NET software development layer, its Silverlight Rich Internet Application (RIA) technology and its Visual Studio developer suite.  Redmond’s product pipeline has functioned more like a firehose of late, and the company has a ton of work to do to get developers up to speed on everything that’s new. I know I keep saying “developers,” but in Tech Ed’s case, that’s not really accurate.  In North America, Tech Ed caters to both developers and IT pros (i.e. technologists who work with physical IT infrastructure, as well as security and administration of the server software that runs on it).  This pairing has, since its inception, struck some as anomalous and others, including many exhibitors, as very smart. Certainly, it means Tech Ed ends up being a confab for virtually all professionals in Microsoft’s ecosystem.  And this year, Microsoft’s Business Intelligence (BI) conference will be co-located with Tech Ed, further enhancing that fusion effect. Clearly then, Microsoft’s show will focus on education, as its name assures us.  Apple’s will serve as both a press event and an opportunity to get its own App Store developer channel synced up with its newest technology advances.  For example, we already know that iPhone OS 4.0 will provide for a limited multitasking capability; that will only work well if people know how to code to it in a capable way.  Apple also told us its iAd advertising platform will be part of the new OS, and Steve Jobs insists that’s to provide a revenue opportunity for developers.  This too, then, needs to be explicated and soaked up buy the faithful. A look at each show’s breakout session lineup provides some interesting takeaways.  WWDC will have very few Mac-specific sessions on offer, and virtually no sessions that at are IT- or “Enterprise-“ related.  It’s all about the phone, music players and tablets.  However, WWDC will have plenty of low-level, hardcore tech coverage of such things as Advanced Memory Analysis and Creating Secure Applications, as well as lots of rich media-related content like Core Animation and Game Design and Development.  Beyond Apple’s proprietary platform, WWDC will also feature an array of sessions on HTML 5 and other Web standards.  In all, WWDC offers over 100 technical sessions and hands-on labs. What about Tech Ed’s editorial content?  Like the target audience, it really runs the gamut.  The show has 21 tracks (versus WWDC’s 5) and more than 745 “learning opportunities” which include breakout sessions, demo stations, hands-on labs and BIrds of a Feather discussion sessions.  Topics range from Architecture talks like Patterns of Parallel Programming to cloud computing talks like Building High Capacity Compute Applications with Windows Azure to IT-focused topics like Virtualization of Microsoft SharePoint 2010 Farm Architecture.  I also count 19 sessions on Windows Phone 7.  Unfortunately, with regard to Web standards and HTML 5, only a few sessions are offered, all of them specific to Internet Explorer. All-in-all, Apple’s show looks more exciting and “sexier” than Tech Ed. Microsoft’s show seems a lot more enterprise-focused than WWDC. This is, of course, well in sync with each company’s approach and products.  Microsoft’s content is much wider ranging and bests WWDC in sheer volume of sessions and labs.  I suppose some might argue that less is more; others that Apple’s consumer-focused offerings simply don’t provide for the same depth of coverage to a business audience.  Microsoft has a serious focus on the cloud and  a paucity of coverage on client-side Web standards; Apple has virtually no cloud offering at all.  Again, this reflects each tech titan’s go-to-market strategy. My own take is that employees of each company should attend the other’s event.  The amount of mutual exclusivity in content may make sense in terms of corporate philosophy, but the reality is that each company could stand to diversify into the other’s territory, at least somewhat. My own talk at Tech Ed will focus on competitive analysis around Microsoft’s BI products.  Apple does not today figure into that analysis. Maybe one day it will.

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  • JD Edwards World Reporting Made Easy with Real Time Reporting Tools from The GL Company

    Fred talks to Paul Yarwood, US Operations General Manager and Richard Crotty, North America Business Development Manager for The GL Company, an Oracle Certified Partner, and Denise Grills, Senior Director of Marketing and Product Strategy for Oracle's JD Edwards World products. They discuss how the finance department of JD Edwards World customers can have complete control over their management reporting with a true inquiry, consolidation, and reporting solution from The GL Company, freeing up the finance team from being dependent upon IT time and resources.

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  • Community Conversation

    - by ultan o'broin
    Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • Anthony Lye: How Pharmaceutical Reps Can Sell More & Report Less

    - by charles.knapp
    On March 31, watch as senior vice president of CRM, Anthony Lye, and director of life sciences product strategy, Piers Evans, provide the first public look at Oracle's new Pharmaceutical Sales solution, powered by Oracle CRM On Demand - Life Sciences Edition. You will see a next generation approach to: • Increase sales effectiveness • Equip reps worldwide • Get the best value Register now for this informative GLOBAL webcast on March 31, 9 AM PDT/4 PM GMT.

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  • SOA, Cloud and Service Technology Symposium a super success!

    - by JuergenKress
    SOA, Cloud and Service Technology Symposium in London was a huge success. More than 600 international attendees participated in it. Our SOA & BPM Community had a great presence there. At joint booth with the Specialized partners link consulting, eProseed and Griffiths Waite, we presented the latest product updates and had many interesting discussions with customers and speakers. Special thanks to our HQ product management team Demed, Tim, Manas for coming over right before OOW. Also a very big Thank to Matthias Ziegler from Accenture for presenting our joint presentation individually! If you missed the conference here are the key presentations links for your reference: Big Data and its impact on SOA Demed L'Her [View PDF] Building 21st Century Service-Oriented Airports Shyam Kumar [View PDF] Building Cloudy Services Anne Thomas Manes [View PDF] Community Management: The Next Wave of SOA Governance and API Management Tim E. Hall [View PDF] Elastic SOA in the Cloud Steve Millidge [View PDF] Governing Shared Services: On-Premise & In the Cloud Thomas Erl [View Video] Introducing the Cloud Computing Design Patterns Catalogue Thomas Erl and Amin Naserpour [CloudPatterns.org] Lost in Translation - Common Mistakes Interpreting Patterns Mark Simpson [View PDF] Moving Applications to the Cloud: Migration Options Anne Thomas Manes [View PDF] New Paradigms for Application Architecture: From Applications to IT Services Anne Thomas Manes [View PDF] NoSQL for Data Services, Data Virtualization & Big Data Guido Schmutz [View PDF] A Pragmatic Approach to Cloud Computing Andrea Morena [View PDF] The Successful Execution of the SOA and BPM Vision Using a Business Capability Framework: Concepts and Examples Clemens Utschig and Manas Deb [View PDF] Service Modeling & BPM Business Value Patterns Matthias Ziegler [View PDF] [Podcast] SOA Adoption in the Brazilian Ministry of Health - Case Study Ricardo Puttini and Andre Toffanello [PDF Coming Soon] SOA Environments are a Big Data Problem Markus Zirn, Splunk and Maciej Barcz [View PDF] SOA Governance at EDP: A Global Energy Company Manuel Rosa [View PDF] For all presentations please visit the SOA, Cloud and Service Technology Symposium Website SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Symposium,Thomas Erl,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • links for 2010-12-16

    - by Bob Rhubart
    Oracle Solaris 11 Express: Network Virtualization and Resource Control | Oracle Clinic XiangBingLiu's detailed overview of Oracle Solaris 11 Express features, including Crossbow. (tags: oracle solaris virtualization crossbow) A New Threat To Web Applications: Connection String Parameter Pollution (CSPP) (The Oracle Global Product Security Blog) "CSPP, if carried out successfully, can be used to steal user identities and hijack web credentials. CSPP is a high risk attack because of the relative ease with which it can be carried out (low access complexity) and the potential results it can have (high impact)." -- Shaomin Wang (tags: oracle otn security cspp)

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  • 64-bit 13.10 shows 1GB less RAM than 64-bit 13.04 did

    - by kiloseven
    Multiple 64-bit versions (Kubuntu, Lubuntu and Xubuntu) once installed on my ThinkPad R60 show 3GB of RAM, not the correct 4GB of RAM. Last week with 13.04, I had 4GB of RAM (which matches the BIOS) and this week I have 3GB available. Inquiring minds want to know. Details follow: Linux R60 3.11.0-12-generic #19-Ubuntu SMP Wed Oct 9 16:20:46 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux r60 free -m reports: _ total used free shared buffers cached Mem: 3001 854 2146 0 22 486 -/+ buffers/cache: 346 2655 Swap: 0 0 0 . . . . . . lshw shows: description: Notebook product: 9459AT8 () vendor: LENOVO version: ThinkPad R60/R60i serial: redacted width: 64 bits capabilities: smbios-2.4 dmi-2.4 vsyscall32 configuration: administrator_password=disabled boot=normal chassis=notebook family=ThinkPad R60/R60i frontpanel_password=unknown keyboard_password=disabled power-on_password=disabled uuid=126E4001-48CA-11CB-9D53-B982AE0D1ABB *-core description: Motherboard product: 9459AT8 vendor: LENOVO physical id: 0 version: Not Available *-firmware description: BIOS vendor: LENOVO physical id: 0 version: 7CETC1WW (2.11 ) date: 01/09/2007 size: 144KiB capacity: 1984KiB capabilities: pci pcmcia pnp upgrade shadowing escd cdboot bootselect socketedrom edd acpi usb biosbootspecification {snip} *-memory description: System Memory physical id: 29 slot: System board or motherboard size: 4GiB *-bank:0 description: SODIMM DDR2 Synchronous physical id: 0 slot: DIMM 1 size: 2GiB width: 64 bits *-bank:1 description: SODIMM DDR2 Synchronous physical id: 1 slot: DIMM 2 size: 2GiB width: 64 bits dpkg -l linux-* returns: Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name Version Description +++-======================================-=======================================-========================================================================== un linux-doc-3.2.0 (no description available) ii linux-firmware 1.79.6 Firmware for Linux kernel drivers ii linux-generic 3.2.0.52.62 Complete Generic Linux kernel un linux-headers (no description available) un linux-headers-3 (no description available) un linux-headers-3.0 (no description available) un linux-headers-3.2.0-23 (no description available) un linux-headers-3.2.0-23-generic (no description available) ii linux-headers-3.2.0-52 3.2.0-52.78 Header files related to Linux kernel version 3.2.0 ii linux-headers-3.2.0-52-generic 3.2.0-52.78 Linux kernel headers for version 3.2.0 on 64 bit x86 SMP ii linux-headers-generic 3.2.0.52.62 Generic Linux kernel headers un linux-image (no description available) un linux-image-3.0 (no description available) ii linux-image-3.2.0-52-generic 3.2.0-52.78 Linux kernel image for version 3.2.0 on 64 bit x86 SMP ii linux-image-generic 3.2.0.52.62 Generic Linux kernel image un linux-initramfs-tool (no description available) un linux-kernel-headers (no description available) un linux-kernel-log-daemon (no description available) ii linux-libc-dev 3.2.0-52.78 Linux Kernel Headers for development un linux-restricted-common (no description available) ii linux-sound-base 1.0.25+dfsg-0ubuntu1.1 base package for ALSA and OSS sound systems un linux-source-3.2.0 (no description available) un linux-tools (no description available)

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  • Is Berkeley DB a NoSQL solution?

    - by Gregory Burd
    Berkeley DB is a library. To use it to store data you must link the library into your application. You can use most programming languages to access the API, the calls across these APIs generally mimic the Berkeley DB C-API which makes perfect sense because Berkeley DB is written in C. The inspiration for Berkeley DB was the DBM library, a part of the earliest versions of UNIX written by AT&T's Ken Thompson in 1979. DBM was a simple key/value hashtable-based storage library. In the early 1990s as BSD UNIX was transitioning from version 4.3 to 4.4 and retrofitting commercial code owned by AT&T with unencumbered code, it was the future founders of Sleepycat Software who wrote libdb (aka Berkeley DB) as the replacement for DBM. The problem it addressed was fast, reliable local key/value storage. At that time databases almost always lived on a single node, even the most sophisticated databases only had simple fail-over two node solutions. If you had a lot of data to store you would choose between the few commercial RDBMS solutions or to write your own custom solution. Berkeley DB took the headache out of the custom approach. These basic market forces inspired other DBM implementations. There was the "New DBM" (ndbm) and the "GNU DBM" (GDBM) and a few others, but the theme was the same. Even today TokyoCabinet calls itself "a modern implementation of DBM" mimicking, and improving on, something first created over thirty years ago. In the mid-1990s, DBM was the name for what you needed if you were looking for fast, reliable local storage. Fast forward to today. What's changed? Systems are connected over fast, very reliable networks. Disks are cheep, fast, and capable of storing huge amounts of data. CPUs continued to follow Moore's Law, processing power that filled a room in 1990 now fits in your pocket. PCs, servers, and other computers proliferated both in business and the personal markets. In addition to the new hardware entire markets, social systems, and new modes of interpersonal communication moved onto the web and started evolving rapidly. These changes cause a massive explosion of data and a need to analyze and understand that data. Taken together this resulted in an entirely different landscape for database storage, new solutions were needed. A number of novel solutions stepped up and eventually a category called NoSQL emerged. The new market forces inspired the CAP theorem and the heated debate of BASE vs. ACID. But in essence this was simply the market looking at what to trade off to meet these new demands. These new database systems shared many qualities in common. There were designed to address massive amounts of data, millions of requests per second, and scale out across multiple systems. The first large-scale and successful solution was Dynamo, Amazon's distributed key/value database. Dynamo essentially took the next logical step and added a twist. Dynamo was to be the database of record, it would be distributed, data would be partitioned across many nodes, and it would tolerate failure by avoiding single points of failure. Amazon did this because they recognized that the majority of the dynamic content they provided to customers visiting their web store front didn't require the services of an RDBMS. The queries were simple, key/value look-ups or simple range queries with only a few queries that required more complex joins. They set about to use relational technology only in places where it was the best solution for the task, places like accounting and order fulfillment, but not in the myriad of other situations. The success of Dynamo, and it's design, inspired the next generation of Non-SQL, distributed database solutions including Cassandra, Riak and Voldemort. The problem their designers set out to solve was, "reliability at massive scale" so the first focal point was distributed database algorithms. Underneath Dynamo there is a local transactional database; either Berkeley DB, Berkeley DB Java Edition, MySQL or an in-memory key/value data structure. Dynamo was an evolution of local key/value storage onto networks. Cassandra, Riak, and Voldemort all faced similar design decisions and one, Voldemort, choose Berkeley DB Java Edition for it's node-local storage. Riak at first was entirely in-memory, but has recently added write-once, append-only log-based on-disk storage similar type of storage as Berkeley DB except that it is based on a hash table which must reside entirely in-memory rather than a btree which can live in-memory or on disk. Berkeley DB evolved too, we added high availability (HA) and a replication manager that makes it easy to setup replica groups. Berkeley DB's replication doesn't partitioned the data, every node keeps an entire copy of the database. For consistency, there is a single node where writes are committed first - a master - then those changes are delivered to the replica nodes as log records. Applications can choose to wait until all nodes are consistent, or fire and forget allowing Berkeley DB to eventually become consistent. Berkeley DB's HA scales-out quite well for read-intensive applications and also effectively eliminates the central point of failure by allowing replica nodes to be elected (using a PAXOS algorithm) to mastership if the master should fail. This implementation covers a wide variety of use cases. MemcacheDB is a server that implements the Memcache network protocol but uses Berkeley DB for storage and HA to replicate the cache state across all the nodes in the cache group. Google Accounts, the user authentication layer for all Google properties, was until recently running Berkeley DB HA. That scaled to a globally distributed system. That said, most NoSQL solutions try to partition (shard) data across nodes in the replication group and some allow writes as well as reads at any node, Berkeley DB HA does not. So, is Berkeley DB a "NoSQL" solution? Not really, but it certainly is a component of many of the existing NoSQL solutions out there. Forgetting all the noise about how NoSQL solutions are complex distributed databases when you boil them down to a single node you still have to store the data to some form of stable local storage. DBMs solved that problem a long time ago. NoSQL has more to do with the layers on top of the DBM; the distributed, sometimes-consistent, partitioned, scale-out storage that manage key/value or document sets and generally have some form of simple HTTP/REST-style network API. Does Berkeley DB do that? Not really. Is Berkeley DB a "NoSQL" solution today? Nope, but it's the most robust solution on which to build such a system. Re-inventing the node-local data storage isn't easy. A lot of people are starting to come to appreciate the sophisticated features found in Berkeley DB, even mimic them in some cases. Could Berkeley DB grow into a NoSQL solution? Absolutely. Our key/value API could be extended over the net using any of a number of existing network protocols such as memcache or HTTP/REST. We could adapt our node-local data partitioning out over replicated nodes. We even have a nice query language and cost-based query optimizer in our BDB XML product that we could reuse were we to build out a document-based NoSQL-style product. XML and JSON are not so different that we couldn't adapt one to work with the other interchangeably. Without too much effort we could add what's missing, we could jump into this No SQL market withing a single product development cycle. Why isn't Berkeley DB already a NoSQL solution? Why aren't we working on it? Why indeed...

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  • Uses for Cartesian Products in MS Access

    Less well known than inner and outer joins is the Cartesian product, which produces every possible combination of records between the two tables. Doug Steele offers four examples to demonstrate some legitimate uses for Cartesian products.

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  • Scrum for Team Foundation Server 2010

    - by Martin Hinshelwood
    I will be presenting a session on “Scrum for TFS2010” not once, but twice! If you are going to be at the Aberdeen Partner Group meeting on 27th April, or DDD Scotland on 8th May then you may be able to catch my session. Credit: I want to give special thanks to Aaron Bjork from Microsoft who provided me with most of my material He is a Scrum and Power Point genius. Scrum for Team Foundation Server 2010 Synopsis Visual Studio ALM (formerly Visual Studio Team System (VSTS)) and Team Foundation Server (TFS) are the cornerstones of development on the Microsoft .NET platform. These are the best tools for a team to have successful projects and for the developers to have a focused and smooth software development process. For TFS 2010 Microsoft is heavily investing in Scrum and has already started moving some teams across to using it. Martin will not be going in depth with Scrum but you can find out more about Scrum by reading the Scrum Guide and you can even asses your Scrum knowledge by having a go at the Scrum Open Assessment. Come and see Martin Hinshelwood, Visual Studio ALM MVP and Solution Architect from SSW show you: How to successfully gather requirements with User stories How to plan a project using TFS 2010 and Scrum How to work with a product backlog in TFS 2010 The right way to plan a sprint with TFS 2010 Tracking your progress The right way to use work items What you can use from the built in reporting as well as the Project portals available on from the SharePoint dashboard The important reports to give your Product Owner / Project Manager Walk away knowing how to see the project health and progress. Visual Studio ALM is designed to help address many of these traditional problems faced by teams. It does so by providing a set of integrated tools to help teams improve their software development activities and to help managers better support the software development processes. During this session we will cover the lifecycle of creating work items and how this fits into Scrum using Visual Studio ALM and Team Foundation Server. If you want to know more about how to do Scrum with TFS then there is a new course that has been created in collaboration with Microsoft and Scrum.org that is going to be the official course for working with TFS 2010. SSW has Professional Scrum Developer Trainers who specialise in training your developers in implementing Scrum with Microsoft's Visual Studio ALM tools. Ken Schwaber and and Sam Guckenheimer: Professional Scrum Development Technorati Tags: Scrum,VS ALM,VS 2010,TFS 2010

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  • Oracle Database Insider Now on LinkedIn

    - by Troy Kitch
    Our close friends over at the Oracle Database Insider blog have recently started a LinkedIn discussion group. Go behind the scenes of the latest Oracle Database announcements and discussions that include Oracle Database 11g and its options, such as Database Security, and the newest product, Oracle Exadata. Come on over to post a discussion topic, an event, ask questions and stay up-to-date on the latest Oracle Database information. We'll be there to join the discussions and answer questions. Join us on LinkedIn's latest group!

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  • WCF RIA Services feedback

    - by pluginbaby
      If you use or plan to use WCF RIA Services, here is your chance to shape the future of this product, vote or propose features for vNext in this page: http://dotnet.uservoice.com/forums/57026-wcf-ria-services You can find help and ask questions on the current release of RIA Services on the official forum: http://forums.silverlight.net/forums/53.aspx

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  • WCF RIA Services feedback

      If you use or plan to use WCF RIA Services, here is your chance to shape the future of this product, vote or propose features for vNext in this page: http://dotnet.uservoice.com/forums/57026-wcf-ria-services You can find help and ask questions on the current release of RIA Services on the official forum: http://forums.silverlight.net/forums/53.aspx ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Siebel 8.1.1 for Communication

    The latest release of Siebel CRM 8.1.1 includes many new features and enhancements for the Communications industry. In this webcast, you’ll hear from Brenda Harris, Principal Product Strategy Manager for Communications here at Oracle. She’ll explain how Siebel Communications 8.1.1 will help your communications company provide the most differentiated and personalized customer experience proven to increase customer loyalty and profitability levels.

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  • Scrum for Team Foundation Server 2010

    - by Martin Hinshelwood
    I will be presenting a session on “Scrum for TFS2010” not once, but twice! If you are going to be at the Aberdeen Partner Group meeting on 27th April, or DDD Scotland on 8th May then you may be able to catch my session. Credit: I want to give special thanks to Aaron Bjork from Microsoft who provided me with most of my material He is a Scrum and Power Point genius. Updated 9th May 2010 – I have now presented at both of these sessions  and posted about it. Scrum for Team Foundation Server 2010 Synopsis Visual Studio ALM (formerly Visual Studio Team System (VSTS)) and Team Foundation Server (TFS) are the cornerstones of development on the Microsoft .NET platform. These are the best tools for a team to have successful projects and for the developers to have a focused and smooth software development process. For TFS 2010 Microsoft is heavily investing in Scrum and has already started moving some teams across to using it. Martin will not be going in depth with Scrum but you can find out more about Scrum by reading the Scrum Guide and you can even asses your Scrum knowledge by having a go at the Scrum Open Assessment. You can also read SSW’s Rules to Better Scrum using TFS which have been developed during our own Scrum implementations. Come and see Martin Hinshelwood, Visual Studio ALM MVP and Solution Architect from SSW show you: How to successfully gather requirements with User stories How to plan a project using TFS 2010 and Scrum How to work with a product backlog in TFS 2010 The right way to plan a sprint with TFS 2010 Tracking your progress The right way to use work items What you can use from the built in reporting as well as the Project portals available on from the SharePoint dashboard The important reports to give your Product Owner / Project Manager Walk away knowing how to see the project health and progress. Visual Studio ALM is designed to help address many of these traditional problems faced by teams. It does so by providing a set of integrated tools to help teams improve their software development activities and to help managers better support the software development processes. During this session we will cover the lifecycle of creating work items and how this fits into Scrum using Visual Studio ALM and Team Foundation Server. If you want to know more about how to do Scrum with TFS then there is a new course that has been created in collaboration with Microsoft and Scrum.org that is going to be the official course for working with TFS 2010. SSW has Professional Scrum Developer Trainers who specialise in training your developers in implementing Scrum with Microsoft's Visual Studio ALM tools. Ken Schwaber and and Sam Guckenheimer: Professional Scrum Development Technorati Tags: Scrum,VS ALM,VS 2010,TFS 2010

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  • So it comes to PASS…

    - by Tony Davis
    How does your company gauge the benefit of attending a technical conference? What's the best change you made as a direct result of attendance? It's time again for the PASS Summit and I, like most people go with a set of general goals for enhancing technical knowledge; to learn more about PowerShell, to drill into SQL Server performance tuning techniques, and so on. Most will write up a brief report on the event for the rest of the team. Ideally, however, it will go a bit further than that; each conference should result in a specific improvement to one of your systems, or in the way you do your job. As co-editor of Simple-talk.com, and responsible for the majority of our SQL books, my “high level” goals don't vary much from conference to conference. I'm always on the lookout for good new authors. I target interesting new technologies and tools and try to learn more. I return with a list of actions, new articles to commission, and potential new authors. Three years ago, however, I started setting myself the goal of implementing “one new thing” after each conference. After one, I adopted Kanban for managing my workload, a technique that places strict limits on “work in progress” and makes the overall workload, and backlog, highly visible. After another I trialled a community book project. At PASS 2010, one of my general goals was to delve deeper into SQL Server transaction log mechanics, but on top of that, I set a specific goal of writing something useful on the topic. I started a Stairway series and, ultimately, it's turned into a book! If you're attending the PASS Summit this year, take some time to consider what specific improvement or change you'll implement as a result. Also, try to drop by the Red Gate booth (#101). During the Vendor event on Wednesday evening, Gail Shaw and I will be there to discuss, and hand out copies of the book. Cheers, Tony.  

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  • bluetooth not working on Ubuntu 13.10

    - by iacopo
    I upgrated ubuntu from 13.4 to 13.10 and my bluetooth stopped working. When I open bluetooth I'm able to put it ON but the visibility doesn't show anything and didn't detect any device. when I: dmesg | grep Blue [ 2.046249] usb 3-1: Product: Bluetooth V2.0 Dongle [ 2.046252] usb 3-1: Manufacturer: Bluetooth v2.0 [ 15.255710] Bluetooth: Core ver 2.16 [ 15.255748] Bluetooth: HCI device and connection manager initialized [ 15.255759] Bluetooth: HCI socket layer initialized [ 15.255765] Bluetooth: L2CAP socket layer initialized [ 15.255776] Bluetooth: SCO socket layer initialized [ 20.110379] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 20.110386] Bluetooth: BNEP filters: protocol multicast [ 20.110400] Bluetooth: BNEP socket layer initialized [ 20.120635] Bluetooth: RFCOMM TTY layer initialized [ 20.120656] Bluetooth: RFCOMM socket layer initialized [ 20.120660] Bluetooth: RFCOMM ver 1.11 when I digit: lsusb Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 0bc2:2300 Seagate RSS LLC Expansion Portable Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 002: ID 0e6a:6001 Megawin Technology Co., Ltd GEMBIRD Flexible keyboard KB-109F-B-DE Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 005 Device 002: ID 13ee:0001 MosArt Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode) Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub when I: hciconfig -a hci0: Type: BR/EDR Bus: USB BD Address: 00:1B:10:00:2A:EC ACL MTU: 1017:8 SCO MTU: 64:0 DOWN RX bytes:457 acl:0 sco:0 events:16 errors:0 TX bytes:68 acl:0 sco:0 commands:16 errors:0 Features: 0xff 0xff 0x8d 0xfe 0x9b 0xf9 0x00 0x80 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: Link mode: SLAVE ACCEPT when I digit: rfkill list 0: phy0: Wireless LAN Soft blocked: yes Hard blocked: no 1: hci0: Bluetooth Soft blocked: no Hard blocked: no when I digit: sudo gedit /etc/bluetooth/main.conf [General] # List of plugins that should not be loaded on bluetoothd startup #DisablePlugins = network,input # Default adaper name # %h - substituted for hostname # %d - substituted for adapter id Name = %h-%d # Default device class. Only the major and minor device class bits are # considered. Class = 0x000100 # How long to stay in discoverable mode before going back to non-discoverable # The value is in seconds. Default is 180, i.e. 3 minutes. # 0 = disable timer, i.e. stay discoverable forever DiscoverableTimeout = 0 # How long to stay in pairable mode before going back to non-discoverable # The value is in seconds. Default is 0. # 0 = disable timer, i.e. stay pairable forever PairableTimeout = 0 # Use some other page timeout than the controller default one # which is 16384 (10 seconds). PageTimeout = 8192 # Automatic connection for bonded devices driven by platform/user events. # If a platform plugin uses this mechanism, automatic connections will be # enabled during the interval defined below. Initially, this feature # intends to be used to establish connections to ATT channels. AutoConnectTimeout = 60 # What value should be assumed for the adapter Powered property when # SetProperty(Powered, ...) hasn't been called yet. Defaults to true InitiallyPowered = true # Remember the previously stored Powered state when initializing adapters RememberPowered = false # Use vendor id source (assigner), vendor, product and version information for # DID profile support. The values are separated by ":" and assigner, VID, PID # and version. # Possible vendor id source values: bluetooth, usb (defaults to usb) #DeviceID = bluetooth:1234:5678:abcd # Do reverse service discovery for previously unknown devices that connect to # us. This option is really only needed for qualification since the BITE tester # doesn't like us doing reverse SDP for some test cases (though there could in # theory be other useful purposes for this too). Defaults to true. ReverseServiceDiscovery = true # Enable name resolving after inquiry. Set it to 'false' if you don't need # remote devices name and want shorter discovery cycle. Defaults to 'true'. NameResolving = true # Enable runtime persistency of debug link keys. Default is false which # makes debug link keys valid only for the duration of the connection # that they were created for. DebugKeys = false # Enable the GATT functionality. Default is false EnableGatt = false when I digit: dmesg | grep Bluetooth [ 2.013041] usb 3-1: Product: Bluetooth V2.0 Dongle [ 2.013049] usb 3-1: Manufacturer: Bluetooth v2.0 [ 13.798293] Bluetooth: Core ver 2.16 [ 13.798338] Bluetooth: HCI device and connection manager initialized [ 13.798352] Bluetooth: HCI socket layer initialized [ 13.798357] Bluetooth: L2CAP socket layer initialized [ 13.798368] Bluetooth: SCO socket layer initialized [ 20.184162] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 20.184173] Bluetooth: BNEP filters: protocol multicast [ 20.184197] Bluetooth: BNEP socket layer initialized [ 20.238947] Bluetooth: RFCOMM TTY layer initialized [ 20.238983] Bluetooth: RFCOMM socket layer initialized [ 20.239018] Bluetooth: RFCOMM ver 1.11 When I digit: uname -a Linux casa-desktop 3.11.0-13-generic #20-Ubuntu SMP Wed Oct 23 07:38:26 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux When I digit: lsmod Module Size Used by parport_pc 32701 0 rfcomm 69070 4 bnep 19564 2 ppdev 17671 0 ip6t_REJECT 12910 1 xt_hl 12521 6 ip6t_rt 13507 3 nf_conntrack_ipv6 18938 9 nf_defrag_ipv6 34616 1 nf_conntrack_ipv6 ipt_REJECT 12541 1 xt_LOG 17718 8 xt_limit 12711 11 xt_tcpudp 12884 32 xt_addrtype 12635 4 nf_conntrack_ipv4 15012 9 nf_defrag_ipv4 12729 1 nf_conntrack_ipv4 xt_conntrack 12760 18 ip6table_filter 12815 1 ip6_tables 27025 1 ip6table_filter nf_conntrack_netbios_ns 12665 0 nf_conntrack_broadcast 12589 1 nf_conntrack_netbios_ns nf_nat_ftp 12741 0 nf_nat 26653 1 nf_nat_ftp kvm_amd 59958 0 nf_conntrack_ftp 18608 1 nf_nat_ftp kvm 431315 1 kvm_amd nf_conntrack 91736 8 nf_nat_ftp,nf_conntrack_netbios_ns,nf_nat,xt_conntrack,nf_conntrack_broadcast,nf_conntrack_ftp,nf_conntrack_ipv4,nf_conntrack_ipv6 iptable_filter 12810 1 crct10dif_pclmul 14289 0 crc32_pclmul 13113 0 ip_tables 27239 1 iptable_filter snd_hda_codec_realtek 55704 1 ghash_clmulni_intel 13259 0 aesni_intel 55624 0 aes_x86_64 17131 1 aesni_intel snd_hda_codec_hdmi 41117 1 x_tables 34059 13 ip6table_filter,xt_hl,ip_tables,xt_tcpudp,xt_limit,xt_conntrack,xt_LOG,iptable_filter,ip6t_rt,ipt_REJECT,ip6_tables,xt_addrtype,ip6t_REJECT lrw 13257 1 aesni_intel snd_hda_intel 48171 5 gf128mul 14951 1 lrw glue_helper 13990 1 aesni_intel ablk_helper 13597 1 aesni_intel joydev 17377 0 cryptd 20329 3 ghash_clmulni_intel,aesni_intel,ablk_helper snd_hda_codec 188738 3 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_intel arc4 12608 2 snd_hwdep 13602 1 snd_hda_codec rt2800pci 18690 0 snd_pcm 102033 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel radeon 1402449 3 rt2800lib 79963 1 rt2800pci btusb 28267 0 rt2x00pci 13287 1 rt2800pci rt2x00mmio 13603 1 rt2800pci snd_page_alloc 18710 2 snd_pcm,snd_hda_intel rt2x00lib 55238 4 rt2x00pci,rt2800lib,rt2800pci,rt2x00mmio snd_seq_midi 13324 0 mac80211 596969 3 rt2x00lib,rt2x00pci,rt2800lib snd_seq_midi_event 14899 1 snd_seq_midi ttm 83995 1 radeon snd_rawmidi 30095 1 snd_seq_midi cfg80211 479757 2 mac80211,rt2x00lib drm_kms_helper 52651 1 radeon snd_seq 61560 2 snd_seq_midi_event,snd_seq_midi bluetooth 371880 12 bnep,btusb,rfcomm microcode 23518 0 eeprom_93cx6 13344 1 rt2800pci snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi crc_ccitt 12707 1 rt2800lib snd_timer 29433 2 snd_pcm,snd_seq snd 69141 21 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi psmouse 97626 0 drm 296739 5 ttm,drm_kms_helper,radeon k10temp 13126 0 soundcore 12680 1 snd serio_raw 13413 0 i2c_algo_bit 13413 1 radeon i2c_piix4 22106 0 video 19318 0 mac_hid 13205 0 lp 17759 0 parport 42299 3 lp,ppdev,parport_pc hid_generic 12548 0 usbhid 53014 0 hid 105818 2 hid_generic,usbhid pata_acpi 13038 0 usb_storage 62062 1 r8169 67341 0 sdhci_pci 18985 0 sdhci 42630 1 sdhci_pci mii 13934 1 r8169 pata_atiixp 13242 0 ohci_pci 13561 0 ahci 25819 2 libahci 31898 1 ahci Someone can help me?

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  • Microsoft Press Deal of the Day - 5/April/2012 - Windows® Internals, Part 1, Sixth Edition

    - by TATWORTH
    Today's Deal of the day from Microsoft Press at http://shop.oreilly.com/product/0790145305930.do is Windows® Internals, Part 1, Sixth Edition."Delve inside Windows architecture and internals—guided by a team of internationally renowned internals experts. Fully updated for Windows 7 and Windows Server 2008 R2, this classic guide delivers key architectural insights on system design, debugging, performance, and support—along with hands-on experiments to experience Windows internal behavior firsthand."

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  • Oracle on Oracle: How Oracle IT uses Oracle IDM

    - by Darin Pendergraft
    Sometimes, the toughest customers are your own employees.  Chirag Andani runs the Product Development Security IT Group - which means that his group is responsible for internal Identity Management and Security inside Oracle. Like a lot of large, global companies, Oracle has a complicated and dynamic IT infrastructure which continues to change as the company grows and acquires companies. I caught up with Chirag and asked him what kinds of problems his team faces, and asked him what he thinks about Oracle IDM, and 11gR2 in particular.Listen to the podcast interview here: podcast link

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