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  • Self Assessment Tests for Programmers

    - by THX1138.6
    I want to help the Dev team identify areas of knowledge (practical and theoretical) that they can work on. Though I am big believer in focusing on people's strengths being a good programmer requires (I think) being challenged by concepts and ideas that don't always come naturally. We work largely in the web app space using PHP & MySQL but better skills in data modelling, query optimisation, use of MVC and OOP etc. would help the team and the company a lot. I want to help the Dev team manage their careers, explore and expand their skills sets. Be all they can be and better than they were previously. I know its an idealistic goal but work must be about more than simply getting the work done. There should be some time to review, to learn, to grow and get better. Any thoughts, ideas, opinions and directions to tests or similar resources would be greatly appreciated.

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  • Rows in their own columns depending on their date and simbolized by 'x'

    - by Chandradyani
    Dear All, please help me since I'm newbie in SQL Server. I have a select query that currently produces the following results: DoctorName Team Visit date dr. As A 5 dr. Sc A 4 dr. Gh B 6 dr. Nd C 31 dr As A 7 Using the following query: SELECT d.DoctorName, t.TeamName, ca.VisitDate FROM cActivity AS ca INNER JOIN doctor AS d ON ca.DoctorId = d.Id INNER JOIN team AS t ON ca.TeamId = t.Id WHERE ca.VisitDate BETWEEN '1/1/2010' AND '1/31/2010' I want to produce the following: DoctorName Team 1 2 3 4 5 6 7 ... 31 Visited dr. As A x x ... 2 times dr. Sc A x ... 1 times dr. Gh B x ... 1 times dr. Nd C ... X 1 times

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  • Self Assesstment Tests for Programmers

    - by THX1138.6
    I want to help the Dev team identify areas of knowledge (practical and theoretical) that they can work on. Though I am big believer in focusing on people's strengths being a good programmer requires (I think) being challenged by concepts and ideas that don't always come naturally. We work largely in the web app space using PHP & MySQL but better skills in data modelling, query optimisation, use of MVC and OOP etc. would help the team and the company a lot. I want to help the Dev team manage their careers, explore and expand their skills sets. Be all they can be and better than they were previously. I know its an idealistic goal but work must be about more than simply getting the work done. There should be some time to review, to learn, to grow and get better. Any thoughts, ideas, opinions and directions to tests or similar resources would be greatly appreciated.

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  • Rows in their own columns depending on their date and symbolized by 'x'

    - by Chandradyani
    Dear All, please help me since I'm newbie in SQL Server. I have a select query that currently produces the following results: DoctorName Team Visit date dr. As A 5 dr. Sc A 4 dr. Gh B 6 dr. Nd C 31 dr As A 7 Using the following query: SELECT d.DoctorName, t.TeamName, ca.VisitDate FROM cActivity AS ca INNER JOIN doctor AS d ON ca.DoctorId = d.Id INNER JOIN team AS t ON ca.TeamId = t.Id WHERE ca.VisitDate BETWEEN '1/1/2010' AND '1/31/2010' I want to produce the following: DoctorName Team 1 2 3 4 5 6 7 ... 31 Visited dr. As A x x ... 2 times dr. Sc A x ... 1 times dr. Gh B x ... 1 times dr. Nd C ... X 1 times

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  • SQL to get distinct statistics

    - by Sung Kim
    Hi, Suppose I have data in table X: id assign team ---------------------- 1 hunkim A 1 ygg A 2 hun B 2 gw B 2 david B 3 haha A I want to know how many assigns for each id. I can get using: select id, count(distinct assign) from X group by id order by count(distinct assign)desc; It will give me something: 1 2 2 3 3 1 My question is how can I get the average of the all assign counts? In addition, now I want to know the everage per team. So I want to get something like: team assign_avg ------------------- A 1.5 B 3 Thanks in advance!

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  • Scrum: What if the Product Owner has tasks?

    - by Lauren J
    I have just started working with a team that has picked up some aspects of Scrum (two week timeboxing) but not others (the team does not currently agree to all estimates or to the number of points in a sprint, but I'll change this soon.) The product owner is also a technical resource (scientist) with some development background. Is it appropriate to have the product owner's tasks (which mostly involve research) mixed in with the team's tasks (some of which are research and some development). I have looked at a lot of resources and not found an answer. Thanks!

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  • How to select a names from a column MS Excel 2007

    - by Alks
    Hey guys, I have an Excel document which has a list of students and their group names. I have another sheet within the the same excel document which is called comments. In this sheet, I would like to have a list of individual team names listed. There are 65 students and 14 defined groups. Is there a way to select the 14 group names, without repitition? Cell B3-B67 have the student names. Cell C3-C67 have the team names. The team names are entered against each student. I know in SQL I could use something like select distinct(team_name) but in Excel, how can I replicate this? Cheers, Alks.

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  • ERD-CLASS design

    - by Mahesh
    Hello guyz,i am new to daatbase and class diagram.I just get scenarios from internet and try to develop ERD and Class Diagram for them.But the following scenario has caused me some problems, and i am not sure about my design. "Whenever an employee fills leave application form, the leave application should be appeared for approval to his/her team leader. Team Leader has the option to change the date of requested leave and to approve or reject the leave. Employee also has the option to change date of previously unapproved leaves or to cancel any of unapproved leave. In case of team leader, he can approve his own leaves. Management should be able to create categories of leaves like (Casual, Sick, Planned work, etc) and should be able to adjust the days allocated to each type of leave". I have identified these as entities for ERD 1) Employee(I think i dont need to make entity for Technical lead,since he is an employee) 2) LeaveHistory 3) LeaveCategory Plz correct me if the system need more classes or entities

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  • Complicated football league Dynamic Ordering in MySQL?

    - by Dan
    I have a table 'games' for a football league as follows: date home_team_id away_team_id home_score away_score - 1 2 6 21 - 3 1 7 19 I can't figure out how to dynamically generate a list of team ID's ordered by Wins (then points for if poss)? -- I have this query which works fine when I have a $team_id but of cause then I can only do 1 team at a time, and that doesn't allow for ordering at query level ((SELECT COUNT(*) FROM `games` WHERE ((`home_score` > `away_score`) AND `home_team_id` = '.$team_id.')) + (SELECT COUNT(*) FROM `games` WHERE ((`home_score` < `away_score`) AND `away_team_id` = '.$team_id.'))) AS `wins` I wonder if i can use this with some form of GROUP, or mySQL can know the $team_id itself? I've also tried some multiple JOINs with the 'team' table but they didn't work either. Thanks, Dan

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  • How Implement a system to determine if a milestone has been reached

    - by Luc M
    I have a table named stats player_id team_id match_date goal assist` 1 8 2010-01-01 1 1 1 8 2010-01-01 2 0 1 9 2010-01-01 0 5 ... I would like to know when a player reach a milestone (eg 100 goals, 100 assists, 500 goals...) I would like to know also when a team reach a milestone. I want to know which player or team reach 100 goals first, second, third... I thought to use triggers with tables to accumulate the totals. Table player_accumulator (and team_accumulator) table would be player_id total_goals total_assists 1 3 6 team_id total_goals total_assists 8 3 1 9 0 5 Each time a row is inserted in stats table, a trigger will insert/update player_accumulator and team_accumulator tables. This trigger could also verify if player or team has reached a milestone in milestone table containing numbers milestone 100 500 1000 ... A table player_milestone would contains milestone reached by player: player_id stat milestone date 1 goal 100 2013-04-02 1 assist 100 2012-11-19 There is a better way to implements a "milestone" ? There is an easiest way without triggers ? I'm using PostgreSQL

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  • Should you restrict developers internet access?

    - by Craig HB
    Our (small to medium-sized) company is going to start enforcing an internet policy which everyone, including the team of 4 senior developers, will be subject to. Amongst other things, this means that developers will not be able to access: web based e-mail (Hotmail, Yahoo, Googlemail) instant messaging accounts (MSN Messenger) social networking sites (Facebook) streaming media (internet radio) At the moment, we don't have any restrictions on our internet use, so I really want to find out what the effect on the team will be. Please let me know your thoughts. What effect do you think this will have on the team (positive or negative).

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  • Should Marketing departments have basic HTML skills?

    - by Phil.Wheeler
    Working within an organisation as part of the in-house site development team, a lot of my team's throughput is driven by the colouring-in (marketing) department. It is their responsibility to provide approved content and imagery for the features or enhancements that we include on each iteration of the company site. One thing I've noticed in this job and several previous ones is that the Marketing department is extremely particular about wording and presentation, but has little to no understanding of the actual medium with which they're working - the web. I find that my team is constantly making best guesses for various HTML attributes like image alt text, titles, rel tags, blockquote cite attributes and the like. How reasonable is it to expect that marketing departments have a strong understanding of the purpose of HTML metadata? Should it be the developer's job to remind and inform each time or are marketing departments falling behind the technology they're working with? What could I reasonably expect our marketing department to understand and provide every time with each new work request?

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  • cant use Activerecord find method with associations.

    - by fenec
    here are my models: #game class Game < ActiveRecord::Base #relationships with the teams for a given game belongs_to :team_1,:class_name=>"Team",:foreign_key=>"team_1_id" belongs_to :team_2,:class_name=>"Team",:foreign_key=>"team_2_id" def self.find_games(name) items = Game.find(:all,:include=>[:team_1,:team_2] , :conditions => ["team_1.name = ?", name] ) end end #teams class Team < ActiveRecord::Base #relationships with games has_many :games, :foreign_key =>'team_1' has_many :games, :foreign_key =>'team_2' end When i execute Game.find_games("real") i get : ActiveRecord::StatementInvalid: SQLite3::SQLException: no such column: team_1.name How can i fix the problem i thought that using :include would fix the problem.

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  • Would you take a pay-cut to get a higher position?

    - by jonathanconway
    Say you're in a contracting developer role at a bank that pays well and will probably be extended. Then you get offered a permanent role at an IT solution provider as a Senior Developer/Technical Lead. Would you stick with the contracting, or go to the permanent role? The contract role: pays well will probably be extended provides finance industry experience is reasonably challenging, although I don't get much ownership over the projects The permanent role: pays less gives me technical lead/team lead experience- involves a range of websites for different clients, and I get to take ownership of projects much more challenging technically, as I have to "earn my stripes" within the team before I'll be given team lead responsibilities. If you were in this situation, would you take the pay-cut and go with the permanent role? Or would you continue contracting, and not feel like you might have missed out on something really good?

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  • How can programmers get the quiet working environment they need? [closed]

    - by Richard
    We have an open plan office with all our programmers, web designers and client service team. Problem is my programmer team has to put up with dance music and wailing guitars all day due to the fact that designers and client services team think this makes the office a better environment. When I turn it off (by blocking the streaming of music on the router, he-he-he) they complain that its so quiet and dull. How do I explain to them that programmers need a calm quiet environment without coming across like a really annoying geek? Any other thoughts or ideas appreciated.

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  • Is there a more efficient way to retrieve tables from websites using wpf + webclient

    - by Jordan Brooker
    new to the community, but here is my first question that I am stuck on. I am new to WPF and WebClient using c# and I am attempting to make a program that access www.nba.com to populate a combobox I have with team names, and then when a user selects a team from the combobox, I wanted to populate a portion of the main window with the roster from the teams home site, same style and eveything. I was able to populate the combobox using the WebClient.OpenRead and reading in the markup to extract the team names. Now I am on the more difficult part. I was planning on using the same method to grab all the markup and then somehow display the table in a content panel, but I feel that this is a very tedious thing to do. Can anyone give me any tips for completing this action or is there a method in the webclient class that allows me to search a webpage for a table or object other than text? Thanks.

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  • Flex : Adding a click handler on SkinnableDataContainer's items

    - by sebpiq
    Hi, I am new to Flex. What I am looking for here is adding a click handler on all the items created by a SkinnableDataContainer. I tried several things that didn't work, and I have no idea what is the right way to do it. <s:SkinnableDataContainer id="teamList" itemRenderer="TeamSummaryRenderer"> <s:dataProvider> <s:ArrayList> <fx:Object teamName="A super team 1"/> <fx:Object teamName="A super team 2"/> <fx:Object teamName="A super team 3"/> </s:ArrayList> </s:dataProvider> </s:SkinnableDataContainer> Furthermore, I don't want to declare the handler in my custom TeamSummaryRenderer component. I would prefer that the handler code stays at application level. Is there a simple 'Flex-ish' to achieve this ?

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  • What notes should I be taking, if any, at the beginning of a project?

    - by Justin R.
    I was recently asked by a Team Leader (not mine) if I would be willing to undertake a programming project. The members of his team are currently pre-occupied with other more important projects. I graduated college two years ago, and up until now programming has only been a hobby of mine. Recently I decided that I would like to pursue a career in software development. I accepted his offer so that I can gain some real-world experience and start building a portfolio. In about an hour I'm scheduled to meet with the Team Leader to discuss the details of what he needs. From a short e-mail exchange with him, I know that the base project is to update an existing ASP.NET form—but I also think there's more to it than that. Considering that I'd like to eventually put this project in a portfolio, what kinds of notes should I take at the meeting?

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  • Know if a Visual Studio Website project is recompiling itself in the background?

    - by jdk
    A number of team members update a central ASP.NET dev site (Website project, not a Web application type). Some kinds of changes cause a recompile/rebuild in it. The large website takes a while to recompile and we've noticed it will still seemingly serve out dynamic pages before everything is internally updated. During the site's "gestation" period, our mileage varies while hitting it. Sometimes we get a correct page, sometimes an compilation error page that will eventually be served up without a compilation error, and at other times an unexpected hybrid. Is it possible to query an ASP.NET website application to see if it's currently compiling or rebuilding itself? If so I would write a status page that the team could reference when they're getting weird behaviour, so they would know to wait. Update: Our team often edit files manually on the dev server. For production we'd make pre-compiled pushes. The dev environment is a little more malleable and ever-changing so I'm looking for a solution to reducing the "confusion" there.

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  • Losing a programmer, what steps to take?

    - by Zak
    One of the programmers on our team is leaving for greener pastures. We will be going from 6 to 5. What steps should we take to ensure our development process continues to run smoothly, potentially while integrating in new blood. We are currently working on a short release cycle with iterative development. Design - code - review. The person leaving was the most senior dev on the team, and would often give lots of feedback to the rest of the team, especially during the design phase.

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  • How to do a cost-benefit analysis for platform-level features?

    - by Callister Park
    I work on a development team that works closely with Product Managers. There is mutual agreement between the developers and Product Managers that there should be a business case behind every feature the development team builds. My question is, what is an effective way to make a business case for platform-level features that have higher up front cost but will provide long term benefits? For example, the development team would like to implement a plug-in framework. There is the higher up-front cost to implement a plug-in framework but delivering the subsequent features as plug-ins will be cheaper in the long run. This is obvious to everyone including the Product Managers. Is there a standard/simple way to express the cost-benefits? Is there a simple way to visualize it with a graph?

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  • Fkex : Adding a click handler on SkinnableDataContainer's items

    - by sebpiq
    Hi, I am new to Flex. What I am looking for here is adding a click handler on all the items created by a SkinnableDataContainer. I tried several things that didn't work, and I have no idea what is the right way to do it. <s:SkinnableDataContainer id="teamList" itemRenderer="TeamSummaryRenderer"> <s:dataProvider> <s:ArrayList> <fx:Object teamName="A super team 1"/> <fx:Object teamName="A super team 2"/> <fx:Object teamName="A super team 3"/> </s:ArrayList> </s:dataProvider> </s:SkinnableDataContainer> Furthermore, I don't want to declare the handler in my custom TeamSummaryRenderer component. I would prefer that the handler code stays at application level. Is there a simple 'Flex-ish' to achieve this ?

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  • How Expedia Made My New Bride Cry

    - by Lance Robinson
    Tweet this? Email Expedia and ask them to give me and my new wife our honeymoon? When Expedia followed up their failure with our honeymoon trip with a complete and total lack of acknowledgement of any responsibility for the problem and endless loops of explaining the issue over and over again - I swore that they would make it right. When they brought my new bride to tears, I got an immediate and endless supply of motivation. I hope you will help me make them make it right by posting our story on Twitter, Facebook, your blog, on Expedia itself, and when talking to your friends in person about their own travel plans.   If you are considering using them now for an important trip - reconsider. Short summary: We arrived early for a flight - but Expedia had made a mistake with the data they supplied to JetBlue and Emirates, which resulted in us not being able to check in (one leg of our trip was missing)!  At the time of this post, three people (myself, my wife, and an exceptionally patient JetBlue employee named Mary) each spent hours on the phone with Expedia.  I myself spent right at 3 hours (according to iPhone records), Lauren spent an hour and a half or so, and poor Mary was probably on the phone for a good 3.5 hours.  This is after 5 hours total at the airport.  If you add up our phone time, that is nearly 8 hours of phone time over a 5 hour period with little or no help, stall tactics (?), run-around, denial, shifting of blame, and holding. Details below (times are approximate): First, my wife and I were married yesterday - June 18th, the 3 year anniversary of our first date. She is awesome. She is the nicest person I have ever known, a ton of fun, absolutely beautiful in every way. Ok enough mushy - here are the dirty details. 2:30 AM - Early Check-in Attempt - we attempted to check-in for our flight online. Some sort of technology error on website, instructed to checkin at desk. 4:30 AM - Arrive at airport. Try to check-in at kiosk, get the same error. We got to the JetBlue desk at RDU International Airport, where Mary helped us. Mary discovered that the Expedia provided itinerary does not match the Expedia provided tickets. We are informed that when that happens American, JetBlue, and others that use the same software cannot check you in for the flight because. Why? Because the itinerary was missing a leg of our flight! Basically we were not shown in the system as definitely being able to make it home. Mary called Expedia and was put on hold by their automated system. 4:55 AM - Mary, myself, and my brand new bride all waited for about 25 minutes when finally I decided I would make a call myself on my iPhone while Mary was on the airport phone. In their automated system, I chose "make a new reservation", thinking they might answer a little more quickly than "customer service". Not surprisingly I was connected to an Expedia person within 1 minute. They informed me that they would have to forward me to a customer service specialist. I explained to them that we were already on hold for that and had been for nearly half an hour, that we were going on our honeymoon and that our flight would be leaving soon - could they please help us. "Yes, I will help you". I hand the phone to JetBlue Mary who explains the situation 3 or 4 times. Obviously I couldn't hear both ends of the conversation at this point, but the Expedia person explained what the problem was by stating exactly what Mary had just spent 15 minutes explaining. Mary calmly confirms that this is the problem, and asks Expedia to re-issue the itinerary. Expedia tells Mary that they'll have to transfer her to customer service. Mary asks for someone specific so that we get an answer this time, and goes on hold. Mary get's connected, explains the situation, and then Mary's connection gets terminated. 5:10 AM - Mary calls back to the Expedia automated system again, and we wait for about 5 minutes on hold this time before I pick up my iPhone and call Expedia again myself. Again I go to sales, a person picks up the phone in less than a minute. I explain the situation and let them know that we are now very close to missing our flight for our honeymoon, could they please help us. "Yes, I will help you". Again I give the phone to Mary who provides them with a call back number in case we get disconnected again and explains the situation again. More back and forth with Expedia doing nothing but repeating the same questions, Mary answering the questions with the same information she provided in the original explanation, and Expedia simply restating the problem. Mary again asks them to re-issue the itinerary, and explains that doing so will fix the problem. Expedia again repeats the problem instead of fixing it, and Mary's connection gets terminated. 5:20 AM - Mary again calls back to Expedia. My beautiful bride also calls on her own phone. At this point she is struggling to hold back her tears, stumbling through an explanation of all that has happened and that we are about to miss our flight. Please help us. "Yes, I will help". My beautiful bride's connection gets terminated. Ok, maybe this disconnection isn't an accident. We've now been disconnected 3 times on two different phones. 5:45 AM - I walk away and pleadingly beg a person to help me. They "escalate" the issue to "Rosy" (sp?) at Expedia. I go through the whole song and dance again with Rosy, who gives me the same treatment Mary was given. Rosy blames JetBlue for now having the correct data. Meanwhile Mary is on the phone with Emirates Air (the airline for the second leg of our trip), who agrees with JetBlue that Expedia's data isn't up to date. We are informed by two airport employees that issues like this with Expedia are not uncommon, and that the fix is simple. On the phone iwth Rosy, I ask her to re-issue the itinerary because we are about to miss our flight. She again explains the problem to me. At this point, I am standing at the window, pleading with Rosy to help us get to our honeymoon, watching our airplane. Then our airplane leaves without us. 6:03 AM - At this point we have missed our flight. Re-issuing the itinerary is no longer a solution. I ask Rosy to start from the beginning and work us up a new trip. She says that she cannot do that. She says that she needs to talk to JetBlue and Emirates and find out why we cannot check-in for our flight. I remind Rosy that our flight has already left - I just watched it taxi away - it no longer matters why (not to mention the fact that we already knew why, and have known why since 4:30 AM), and have known the solution since 4:30 AM. Rosy, can you please book a new trip? Yes, but it will cost $400. Excuse me? Now you can, but it will cost ME to fix your mistake? Rosy says that she can escalate the situation to her supervisor but that will take 1.5 hours. 6:15 AM - I told Rosy that if they had re-issued the itinerary as JetBlue asked (at 4:30 AM), my new wife and I might be on the airplane now instead of dealing with this on the phone and missing the beginning (and how much more?) of our honeymoon. Rosy said that it was not necessary to re-issue the itinerary. Out of curiosity, i asked Rosy if there was some financial burden on them to re-issue the itinerary. "No", said Rosy. I asked her if it was a large time burden on Expedia to re-issue the itinerary. "No", said Rosy. I directly asked Rosy: Why wouldn't Expedia have re-issued the itinerary when JetBlue asked? No answer. I asked Rosy: If you had re-issued the itinerary at 4:30, isn't it possible that I would be on that flight right now? She actually surprised me by answering "Yes" to that question. So I pointed out that it followed that Expedia was responsible for the fact that we missed out flight, and she immediately went into more about how the problem was with JetBlue - but now it was ALSO an Emirates Air problem as well. I tell Rosy to go ahead and escalate the issue again, and please call me back in that 1.5 hours (which how is about 1 hour and 10 minutes away). 6:30 AM - I start tweeting my frustration with iPhone. It's now pretty much impossible for us to make it to The Maldives by 3pm, which is the time at which we would need to arrive in order to be allowed service to the actual island where we are staying. Expedia has now given me the run-around for 2 hours, caused me to miss my flight, and worst of all caused my amazing new wife Lauren to miss our honeymoon. You think I was mad? No. Furious. Its ok to make mistakes - but to refuse to fix them and to ruin our honeymoon? No, not ok, Expedia. I swore right then that Expedia would make this right. 7:45 AM - JetBlue mary is still talking her tail off to other people in JetBlue and Emirates Air. Mary works it out so that if Expedia simply books a new trip, JetBlue and Emirates will both waive all the fees. Now we just have to convince Expedia to fix their mistake and get us on our way! Around this time Expedia Rosy calls me back! I inform her of the excellent work of JetBlue Mary - that JetBlue and Emirates both will waive the fees so Expedia can fix their mistake and get us going on our way. She says that she sees documentation of this in her system and that she needs to put me on hold "for 1 to 10 minutes" to talk to Emirates Air (why I'm not exactly sure). I say ok. 8:45 AM - After an hour on hold, Rosy comes on the line and asks me to hold more. I ask her to call me back. 9:35 AM - I put down the iPhone Twitter app and picks up the laptop. You think I made some noise with my iPhone? Heh 11:25 AM - Expedia follows me and sends a canned "We're sorry, DM us the details".  If you look at their Twitter feed, 16 out of the most recent 20 tweets are exactly the same canned response.  The other 4?  Ads.  Um - #MultiFAIL? To Expedia:  You now have had (as explained above) 8 hours of 3 different people explaining our situation, you know the email address of our Expedia account, you know my web blog, you know my Twitter address, you know my phone number.  You also know how upset you have made both me and my new bride by treating us with such a ... non caring, scripted, uncooperative, argumentative, and possibly even deceitful manner.  In the wise words of the great Kenan Thompson of SNL: "FIX IT!".  And no, I'm NOT going away until you make this right. Period. 11:45 AM - Expedia corporate office called.  The woman I spoke to was very nice and apologetic.  She listened to me tell the story again, she says she understands the problem and she is going to work to resolve it.  I don't have any details on what exactly that resolution might me, she said she will call me back in 20 minutes.  She found out about the problem via Twitter.  Thank you Twitter, and all of you who helped.  Hopefully social media will win my wife and I our honeymoon, and hopefully Expedia will encourage their customer service teams treat their customers properly. 12:22 PM - Spoke to Fran again from Expedia corporate office.  She has a flight for us tonight.  She is booking it now.  We will arrive at our honeymoon destination of beautiful Veligandu Island Resort only 1 day late.  She cannot confirm today, but she expects that Expedia will pay for the lost honeymoon night.  Thank you everyone for your help.  I will reflect more on this whole situation and confirm its resolution after our flight is 100% confirmed.  For now, I'm going to take a breather and go kiss my wonderful wife! 1:50 PM - Have not yet received the promised phone call.  We did receive an email with a new itinerary for a flight but the booking is not for specific seats, so there is no guarantee that my wife and I will be able to sit together.  With the original booking I carefully selected our seats for every segment of our trip.  I decided to call into the phone number that Fran from the Expedia corporate office gave me.  Its automated voice system identified itself as "Tier 3 Support".  I am currently still on hold with them, I have not gotten through to a human yet. 1:55 PM - Fran from Expedia called me back.  She confirmed us as booked.  She called the airlines to confirm.  Unfortunately, Expedia was unwilling or unable to allow us any type of seat selection.  It is possible that i won't get to sit next to the woman I married less than a day ago on our 40 total hours of flight time (there and back).  In addition, our seats could be the worst seats on the planes, with no reclining seat back or right next to the restroom.  Despite this fact (which in my opinion is huge), the horrible inconvenience, the hours at the airport, and the negative Internet publicity that Expedia is receiving, Expedia declined to offer us any kind of upgrade or to mark us as SFU (suitable for upgrade).  Since they didn't offer - I asked, and was rejected.  I am grateful to finally be heading in the right direction, but not only did Expedia horribly botch this job from the very beginning, they followed that botch job with near zero customer service, followed by a verbally apologetic but otherwise half-hearted resolution.  If this works out favorably for us, great.  If not - I'm not done making noise, Expedia.  You owe us, and I expect you to make it right.  You haven't quite done that yet. Thanks - Thank you to Twitter.  Thanks to all those who sympathize with us and helped us get the attention of Expedia, since three people (one of them an airline employee) using Expedia's normal channels of communication for many hours didn't help.  Thanks especially to my PowerShell and Sharepoint friends, my local friends, and those connectors who encouraged me and spread my story. 5:15 PM - Love Wins - After all this, Lauren and I are exhausted.  We both took a short nap, and when we woke up we talked about the last 24 hours.  It was a big, amazing, story-filled 24 hours.  I said that Expedia won, but Lauren said no.  She pointed out how lucky we are.  We are in love and married.  We have wonderful family and friends.  We are both hard-working successful people who love what they do.  We get to go to an amazing exotic destination for our honeymoon like Veligandu in The Maldives...  That's a lot of good.  Expedia didn't win.  This was (is) a big loss for Expedia.  It is a public blemish for all to see.  But Lauren and I did win, big time.  Expedia may not have made things right - but things are right for us.  Post in progress... I will relay any further comments (or lack of) from Expedia soon, as well as an update on confirmation of their repayment of our lost resort room rates.  I'll also post a picture of us on our honeymoon as soon as I can!

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  • Transformation of Product Management in Telecommunications for Rapid Launch of Next Generation Products

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } The Telecom industry continues to evolve through disruptive products, uncertain markets, shorter product lifecycles and convergence of technologies. Today’s market has moved from network centric to consumer centric and focuses primarily on the customer experience. It has resulted in several product management challenges such as an increased complexity and volume of offerings, creating product variants, accelerating time-to-market, ability to provide multiple product views for varied stakeholders, leveraging OSS intelligence to BSS layer, product co-creation and increasing audit and security concerns for service providers. The document discusses how enterprise product management enabled by PLM-based product catalogue solutions helps to launch next generation products rapidly in the context of the Telecommunication Industry.   1.0.       Introduction   Figure 1: Business Scenario   Modern business demands the launch of complex products in a very short timeframe and effecting changes in the price plan faster without IT intervention. One of the key transformation initiatives companies are focusing on is in the area of product management transformation and operational efficiency improvement. As part of these initiatives, companies are investing in best- in-class COTs-based Product Management solutions developed on industry-wide standards.   The new COTs packages are planned to integrate with existing or new B/OSS systems to provide a strategic end-to-end agile solution for reduced time-to-market and order journey time. In addition, system rationalization is being undertaken to phase out legacy systems and migrate to strategic systems.   2.0.       An Overview of Product Management in Telecom   Product data in telecom is multi- dimensional and difficult to manage. It increased significantly due to the complexity of the product, product offerings on the converged network, increased volume of offerings, bundled offering structures and ever increasing regulatory requirements.   In addition, the shrinking product lifecycle in telecom makes it difficult to manage the dynamic product data. Mergers and acquisitions coupled with organic growth pose major challenges in product portfolio management. It is a roadblock in the journey towards becoming an agile organization.       Figure 2: Complexity in Product Management   Network Technology’ is the new dimension in telecom product management where the same products are realized through different networks i.e., Soiled network to Converged network. Consequently, the product solution is different.     Figure 3: Current Scenario - Pain Points in Product Management   The major business implications arising out of the current scenario are slow time-to-market and an inefficient process that affects innovation.   3.0. Transformation of Next Generation Product Management   Companies must focus on their Product Management Transformation Journey in the areas of:   ·       Management of single truth of product information across the organization/geographies which is currently managed in heterogeneous systems   ·       Management of the Intellectual Property (IP) on the product concept and partnership in the design of discrete components to integrate into the system   ·       Leveraging structured and unstructured product data within the extended enterprise to extract consumer insights and drive innovation   ·       Management of effective operational separation to comply with regulatory bodies   ·       Reuse of existing designs and add relevant features such as value-added services to enable effective product bundling     Figure 4: Next generation needs   PLM-based Enterprise Product Catalogue solutions efficiently address the above requirements and act as an enabler towards product management transformation and rapid product launch.   4.0. PLM-based Enterprise Product Management     Figure 5: PLM-based Enterprise Product Mastering   Enterprise Product Management (EPM) enables the business to manage complex product attributes of data in complex environments. Product Mastering helps create a 'single view' of the product by creating a business-driven, IT-supported environment where a global 'single truth record' is created, managed and reused.   4.1 The Business Case for Telco PLM-based solutions for Enterprise Product Management   ·       Telco PLM-based Product Mastering solutions provide a centralized authoring environment for product definition and control of all product data and rules   ·       PLM packages are designed to support multiple perspectives of product data (ordering perspective, billing perspective, provisioning perspective)   ·       Maintains relationships/links between different elements of the entire product definition   ·       Telco PLM packages are specialized in next generation lifecycle management requirements of products such as revision and state management, test and release management, role management and impact analysis)   ·       Takes into consideration all aspects of OSS product requirements compared to CRM product catalogue solutions where the product data managed is mostly order oriented and transactional     ·       New breed of Telco PLM packages are designed with 'open' standards such as SID and eTOM. They are interoperable, support integration frameworks such as subscription and notification.   ·       Telco PLM packages have developed good collaboration frameworks to integrate suppliers and partners into the product development value chain   4.2 Various Architectures/Approaches for Product Mastering using Telco PLM systems   4. 2.a Single Central Product Management (Mastering) Approach   Figure 6: Single Central Product Management (Master) Approach       This approach is implemented across verticals such as aerospace and automotive. It focuses on a physically centralized product master to which other sources are dependent on. The product definition data (Product bundles, service bundles, price plans, offers and discounts, product configuration rules and market campaigns) is created and maintained physically in a centralized environment. In addition, the product definition/authoring environment is centralized. The existing legacy product definition data available in CRM product catalogue, billing catalogue and the legacy product catalogue is migrated to the centralized PLM-based Enterprise Product Management solution.   Architectural changes must be made in the existing business landscape of applications to create and revise data because the applications have to refer to the central repository for approvals and validation of product configurations. It is achieved by modifying how the applications write data or how the applications can be adapted to use the rules to be managed and published.   Complete product configuration validation will be done in enterprise / central product catalogue and final configuration will be sent to the B/OSS system through the SOA compliant product distribution architecture. The approach/architecture enables greater control in terms of product data management and product data governance.   4.2.b Federated Product Management (Mastering) Architecture     Figure 7: Federated Product Management (Mastering) Architecture   In the federated product mastering approach, the basic unique product definition data (product id, description product hierarchy, basic price plans and simple product design rules) will be centrally created and will be maintained. And, the advanced product definition (Product bundling, promotions, offers & discount plans) will be created in respective down stream OSS systems. The advanced product definition (Product bundling, promotions, offers and discount plans) will be created in respective downstream OSS systems.   For example, basic product definitions such as attributes, product hierarchy and basic price plans will be created and maintained in Enterprise/Central product reference catalogue and distributed to downstream OSS systems. Respective downstream OSS systems build product bundles, promotions, advanced price plans over the basic product definition and master the advanced product definition. Central reference database accesses the respective other source product master data and assembles a point-in-time consolidated view of the product. The approach is typically adapted in some merger and acquisition scenarios where there is a low probability of a central physical authority managing the data. In addition, the migration effort in this case is minimal and there are no big architectural changes to the organization application landscape. However, this approach will not result in better product data management and data governance.   5.0 Customer Scenario – Before EPC deployment   A leading global telecommunications service provider wanted to launch a quad play and triple play service offering in the shortest possible lead time. The service provider was offering Broadband and VoIP services to customers. The company wanted to reuse a majority of the Broadband services and price plans and bundle them with new wireless and IPTV services for quad play and triple play. The challenges in launching the new service offerings were:       Figure 8: Triple Play Plan   ·       Broadband product data was stored in multiple product catalogues (CRM catalogue, Billing catalogue, spread sheets)   ·       Product managers spent a lot of time performing tasks involving duplication or re-keying of data. Manual effort caused errors, cost and time over-runs.   ·       No effective product and price data governance mechanism. Price change issues arising from the lack of data consistency across systems resulted in leakage of customer value and revenue.   ·       Product data had re-usability issues and was not in a structured format. It resulted in uncontrolled product portfolio creation and product management issues.   ·       Lack of enterprise product model resulted into product distribution challenges and thus delays in product launch.   ·       Designers are constrained by existing legacy product management solutions to model product/service requirements and product configuration rules such as upgrading, downgrading and cross selling.    5.1 Customer Scenario - After EPC deployment     Figure 9: SOA-based end-to-end EPC Solution   The company deployed PLM-based Enterprise Product Catalogue solutions to launch quad play service after evaluating various product catalogues. The broadband product offering, service and price data were migrated to the new system, and the product and price plan hierarchy for new offerings were created using the entities defined in the Enterprise Product Model. Supplier product catalogue data such as routers and set up boxes were loaded onto the new solution through SOA-based web service. Price plans and configuration rules were built in the new system. The validated final product configurations were extracted from the product catalogue in a SID format and were distributed to the downstream B/OSS systems through exposed SOA-based web services. The transformations required for the B/OSS system were handled using the transformation layer as part of the solution.   6.0 How PLM enabled Product Management Transformation         Figure 10: Product Management Transformation     PLM-based Product Catalogue Solution helped the customer reduce the product launch cycle time by 30% and enable transformation of Product Management for next generation services.   7.0 Conclusion   On the one hand, the telecom industry is undergoing changes due to disruptions, uncertain product markets and increased complexity of products. On the other hand, the ARPU is decreasing year-on-year. Communications Service Providers are embarking on convergence, bundled service offerings, flexibility to cross-sell and up-sell, introduce new value-added services, leverage Web 2.0 concepts and network capabilities. Consequently, large scale IT transformation initiatives to improve their ARPU supporting network and business transformations are a business imperative. Product Management has become a focus area. Companies are investing in best-in- class COTS solutions to reduce time-to-market, ensure rapid service delivery and improve operational efficiency. An efficient PLM-based enterprise product mastering solution plays a key role in achieving zero touch automation and rapid product launch.   References:   1.     Preston G.Smith, Donald G.Reineristsem, Van Nostrand Reinhold “Developing Products in Half the time”.   2.     John G. Innes, "Achieving Successful Product Change", Pitman Publishing.   3.     D T Pham and R M Setchi (16th Jan, 2001) "Authoring environment for documentation development" University of Wales Cardiff, U.K., Proceedings on Institution of Mechanical Engineers, Vol. 215, Part B.   4.     Oracle Product Hub for Communications:   http://www.oracle.com/us/products/applications/master-data-management/product-hub-082059.html  

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  • Creating ASP.NET MVC Negotiated Content Results

    - by Rick Strahl
    In a recent ASP.NET MVC application I’m involved with, we had a late in the process request to handle Content Negotiation: Returning output based on the HTTP Accept header of the incoming HTTP request. This is standard behavior in ASP.NET Web API but ASP.NET MVC doesn’t support this functionality directly out of the box. Another reason this came up in discussion is last week’s announcements of ASP.NET vNext, which seems to indicate that ASP.NET Web API is not going to be ported to the cloud version of vNext, but rather be replaced by a combined version of MVC and Web API. While it’s not clear what new API features will show up in this new framework, it’s pretty clear that the ASP.NET MVC style syntax will be the new standard for all the new combined HTTP processing framework. Why negotiated Content? Content negotiation is one of the key features of Web API even though it’s such a relatively simple thing. But it’s also something that’s missing in MVC and once you get used to automatically having your content returned based on Accept headers it’s hard to go back to manually having to create separate methods for different output types as you’ve had to with Microsoft server technologies all along (yes, yes I know other frameworks – including my own – have done this for years but for in the box features this is relatively new from Web API). As a quick review,  Accept Header content negotiation works off the request’s HTTP Accept header:POST http://localhost/mydailydosha/Editable/NegotiateContent HTTP/1.1 Content-Type: application/json Accept: application/json Host: localhost Content-Length: 76 Pragma: no-cache { ElementId: "header", PageName: "TestPage", Text: "This is a nice header" } If I make this request I would expect to get back a JSON result based on my application/json Accept header. To request XML  I‘d just change the accept header:Accept: text/xml and now I’d expect the response to come back as XML. Now this only works with media types that the server can process. In my case here I need to handle JSON, XML, HTML (using Views) and Plain Text. HTML results might need more than just a data return – you also probably need to specify a View to render the data into either by specifying the view explicitly or by using some sort of convention that can automatically locate a view to match. Today ASP.NET MVC doesn’t support this sort of automatic content switching out of the box. Unfortunately, in my application scenario we have an application that started out primarily with an AJAX backend that was implemented with JSON only. So there are lots of JSON results like this:[Route("Customers")] public ActionResult GetCustomers() { return Json(repo.GetCustomers(),JsonRequestBehavior.AllowGet); } These work fine, but they are of course JSON specific. Then a couple of weeks ago, a requirement came in that an old desktop application needs to also consume this API and it has to use XML to do it because there’s no JSON parser available for it. Ooops – stuck with JSON in this case. While it would have been easy to add XML specific methods I figured it’s easier to add basic content negotiation. And that’s what I show in this post. Missteps – IResultFilter, IActionFilter My first attempt at this was to use IResultFilter or IActionFilter which look like they would be ideal to modify result content after it’s been generated using OnResultExecuted() or OnActionExecuted(). Filters are great because they can look globally at all controller methods or individual methods that are marked up with the Filter’s attribute. But it turns out these filters don’t work for raw POCO result values from Action methods. What we wanted to do for API calls is get back to using plain .NET types as results rather than result actions. That is  you write a method that doesn’t return an ActionResult, but a standard .NET type like this:public Customer UpdateCustomer(Customer cust) { … do stuff to customer :-) return cust; } Unfortunately both OnResultExecuted and OnActionExecuted receive an MVC ContentResult instance from the POCO object. MVC basically takes any non-ActionResult return value and turns it into a ContentResult by converting the value using .ToString(). Ugh. The ContentResult itself doesn’t contain the original value, which is lost AFAIK with no way to retrieve it. So there’s no way to access the raw customer object in the example above. Bummer. Creating a NegotiatedResult This leaves mucking around with custom ActionResults. ActionResults are MVC’s standard way to return action method results – you basically specify that you would like to render your result in a specific format. Common ActionResults are ViewResults (ie. View(vn,model)), JsonResult, RedirectResult etc. They work and are fairly effective and work fairly well for testing as well as it’s the ‘standard’ interface to return results from actions. The problem with the this is mainly that you’re explicitly saying that you want a specific result output type. This works well for many things, but sometimes you do want your result to be negotiated. My first crack at this solution here is to create a simple ActionResult subclass that looks at the Accept header and based on that writes the output. I need to support JSON and XML content and HTML as well as text – so effectively 4 media types: application/json, text/xml, text/html and text/plain. Everything else is passed through as ContentResult – which effecively returns whatever .ToString() returns. Here’s what the NegotiatedResult usage looks like:public ActionResult GetCustomers() { return new NegotiatedResult(repo.GetCustomers()); } public ActionResult GetCustomer(int id) { return new NegotiatedResult("Show", repo.GetCustomer(id)); } There are two overloads of this method – one that returns just the raw result value and a second version that accepts an optional view name. The second version returns the Razor view specified only if text/html is requested – otherwise the raw data is returned. This is useful in applications where you have an HTML front end that can also double as an API interface endpoint that’s using the same model data you send to the View. For the application I mentioned above this was another actual use-case we needed to address so this was a welcome side effect of creating a custom ActionResult. There’s also an extension method that directly attaches a Negotiated() method to the controller using the same syntax:public ActionResult GetCustomers() { return this.Negotiated(repo.GetCustomers()); } public ActionResult GetCustomer(int id) { return this.Negotiated("Show",repo.GetCustomer(id)); } Using either of these mechanisms now allows you to return JSON, XML, HTML or plain text results depending on the Accept header sent. Send application/json you get just the Customer JSON data. Ditto for text/xml and XML data. Pass text/html for the Accept header and the "Show.cshtml" Razor view is rendered passing the result model data producing final HTML output. While this isn’t as clean as passing just POCO objects back as I had intended originally, this approach fits better with how MVC action methods are intended to be used and we get the bonus of being able to specify a View to render (optionally) for HTML. How does it work An ActionResult implementation is pretty straightforward. You inherit from ActionResult and implement the ExecuteResult method to send your output to the ASP.NET output stream. ActionFilters are an easy way to effectively do post processing on ASP.NET MVC controller actions just before the content is sent to the output stream, assuming your specific action result was used. Here’s the full code to the NegotiatedResult class (you can also check it out on GitHub):/// <summary> /// Returns a content negotiated result based on the Accept header. /// Minimal implementation that works with JSON and XML content, /// can also optionally return a view with HTML. /// </summary> /// <example> /// // model data only /// public ActionResult GetCustomers() /// { /// return new NegotiatedResult(repo.Customers.OrderBy( c=> c.Company) ) /// } /// // optional view for HTML /// public ActionResult GetCustomers() /// { /// return new NegotiatedResult("List", repo.Customers.OrderBy( c=> c.Company) ) /// } /// </example> public class NegotiatedResult : ActionResult { /// <summary> /// Data stored to be 'serialized'. Public /// so it's potentially accessible in filters. /// </summary> public object Data { get; set; } /// <summary> /// Optional name of the HTML view to be rendered /// for HTML responses /// </summary> public string ViewName { get; set; } public static bool FormatOutput { get; set; } static NegotiatedResult() { FormatOutput = HttpContext.Current.IsDebuggingEnabled; } /// <summary> /// Pass in data to serialize /// </summary> /// <param name="data">Data to serialize</param> public NegotiatedResult(object data) { Data = data; } /// <summary> /// Pass in data and an optional view for HTML views /// </summary> /// <param name="data"></param> /// <param name="viewName"></param> public NegotiatedResult(string viewName, object data) { Data = data; ViewName = viewName; } public override void ExecuteResult(ControllerContext context) { if (context == null) throw new ArgumentNullException("context"); HttpResponseBase response = context.HttpContext.Response; HttpRequestBase request = context.HttpContext.Request; // Look for specific content types if (request.AcceptTypes.Contains("text/html")) { response.ContentType = "text/html"; if (!string.IsNullOrEmpty(ViewName)) { var viewData = context.Controller.ViewData; viewData.Model = Data; var viewResult = new ViewResult { ViewName = ViewName, MasterName = null, ViewData = viewData, TempData = context.Controller.TempData, ViewEngineCollection = ((Controller)context.Controller).ViewEngineCollection }; viewResult.ExecuteResult(context.Controller.ControllerContext); } else response.Write(Data); } else if (request.AcceptTypes.Contains("text/plain")) { response.ContentType = "text/plain"; response.Write(Data); } else if (request.AcceptTypes.Contains("application/json")) { using (JsonTextWriter writer = new JsonTextWriter(response.Output)) { var settings = new JsonSerializerSettings(); if (FormatOutput) settings.Formatting = Newtonsoft.Json.Formatting.Indented; JsonSerializer serializer = JsonSerializer.Create(settings); serializer.Serialize(writer, Data); writer.Flush(); } } else if (request.AcceptTypes.Contains("text/xml")) { response.ContentType = "text/xml"; if (Data != null) { using (var writer = new XmlTextWriter(response.OutputStream, new UTF8Encoding())) { if (FormatOutput) writer.Formatting = System.Xml.Formatting.Indented; XmlSerializer serializer = new XmlSerializer(Data.GetType()); serializer.Serialize(writer, Data); writer.Flush(); } } } else { // just write data as a plain string response.Write(Data); } } } /// <summary> /// Extends Controller with Negotiated() ActionResult that does /// basic content negotiation based on the Accept header. /// </summary> public static class NegotiatedResultExtensions { /// <summary> /// Return content-negotiated content of the data based on Accept header. /// Supports: /// application/json - using JSON.NET /// text/xml - Xml as XmlSerializer XML /// text/html - as text, or an optional View /// text/plain - as text /// </summary> /// <param name="controller"></param> /// <param name="data">Data to return</param> /// <returns>serialized data</returns> /// <example> /// public ActionResult GetCustomers() /// { /// return this.Negotiated( repo.Customers.OrderBy( c=> c.Company) ) /// } /// </example> public static NegotiatedResult Negotiated(this Controller controller, object data) { return new NegotiatedResult(data); } /// <summary> /// Return content-negotiated content of the data based on Accept header. /// Supports: /// application/json - using JSON.NET /// text/xml - Xml as XmlSerializer XML /// text/html - as text, or an optional View /// text/plain - as text /// </summary> /// <param name="controller"></param> /// <param name="viewName">Name of the View to when Accept is text/html</param> /// /// <param name="data">Data to return</param> /// <returns>serialized data</returns> /// <example> /// public ActionResult GetCustomers() /// { /// return this.Negotiated("List", repo.Customers.OrderBy( c=> c.Company) ) /// } /// </example> public static NegotiatedResult Negotiated(this Controller controller, string viewName, object data) { return new NegotiatedResult(viewName, data); } } Output Generation – JSON and XML Generating output for XML and JSON is simple – you use the desired serializer and off you go. Using XmlSerializer and JSON.NET it’s just a handful of lines each to generate serialized output directly into the HTTP output stream. Please note this implementation uses JSON.NET for its JSON generation rather than the default JavaScriptSerializer that MVC uses which I feel is an additional bonus to implementing this custom action. I’d already been using a custom JsonNetResult class previously, but now this is just rolled into this custom ActionResult. Just keep in mind that JSON.NET outputs slightly different JSON for certain things like collections for example, so behavior may change. One addition to this implementation might be a flag to allow switching the JSON serializer. Html View Generation Html View generation actually turned out to be easier than anticipated. Initially I used my generic ASP.NET ViewRenderer Class that can render MVC views from any ASP.NET application. However it turns out since we are executing inside of an active MVC request there’s an easier way: We can simply create a custom ViewResult and populate its members and then execute it. The code in text/html handling code that renders the view is simply this:response.ContentType = "text/html"; if (!string.IsNullOrEmpty(ViewName)) { var viewData = context.Controller.ViewData; viewData.Model = Data; var viewResult = new ViewResult { ViewName = ViewName, MasterName = null, ViewData = viewData, TempData = context.Controller.TempData, ViewEngineCollection = ((Controller)context.Controller).ViewEngineCollection }; viewResult.ExecuteResult(context.Controller.ControllerContext); } else response.Write(Data); which is a neat and easy way to render a Razor view assuming you have an active controller that’s ready for rendering. Sweet – dependency removed which makes this class self-contained without any external dependencies other than JSON.NET. Summary While this isn’t exactly a new topic, it’s the first time I’ve actually delved into this with MVC. I’ve been doing content negotiation with Web API and prior to that with my REST library. This is the first time it’s come up as an issue in MVC. But as I have worked through this I find that having a way to specify both HTML Views *and* JSON and XML results from a single controller certainly is appealing to me in many situations as we are in this particular application returning identical data models for each of these operations. Rendering content negotiated views is something that I hope ASP.NET vNext will provide natively in the combined MVC and WebAPI model, but we’ll see how this actually will be implemented. In the meantime having a custom ActionResult that provides this functionality is a workable and easily adaptable way of handling this going forward. Whatever ends up happening in ASP.NET vNext the abstraction can probably be changed to support the native features of the future. Anyway I hope some of you found this useful if not for direct integration then as insight into some of the rendering logic that MVC uses to get output into the HTTP stream… Related Resources Latest Version of NegotiatedResult.cs on GitHub Understanding Action Controllers Rendering ASP.NET Views To String© Rick Strahl, West Wind Technologies, 2005-2014Posted in MVC  ASP.NET  HTTP   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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