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  • Oracle UPK and IBM Rational Quality Manager

    - by marc.santosusso
    Did you know that you can import UPK topics into IBM Rational Quality Manager (RQM) as Test Scripts? Attached below is a ZIP of files which contains a customized style (for all supported languages) for creating spreadsheets that are compatible with IBM Rational Quality Manager, a sample IBM Rational Quality Manager mapping file, and a best practice document. UPK_Best_Practices_-_IBM_Rational_Quality_Manager_Integration.zip Extract the files and open the best practice document (PDF file) file to get started. Please note that the IBM Rational Quality Manager publishing style (the ODARC file) include with the above download was created using the customization instructions found within the UPK documentation. That said, it is not currently an "official" feature of the product, but rather an example of what can be created through style customization. Stay tuned for more details. We hope that you find this to be useful and welcome your feedback!

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  • Justifiable Perks.

    - by Phil Factor
        I was once the director of a start-up IT Company, and had the task of recruiting a proportion of the management team. As my background was in IT management, I was rather more familiar with recruiting Geeks for technology jobs, but here, one of my early tasks was interviewing a Marketing Director.  The small group of financiers had suggested a rather strange Irishman called  Halleran.  From my background in City of London dealing-rooms, I was slightly unprepared for the experience of interviewing anyone wearing a pink suit. Many of my older City colleagues would have required resuscitation after seeing his white leather shoes. However, nobody will accuse me of prejudging an interviewee. After all, many Linux experts who I’ve come to rely on have appeared for interview dressed as hobbits. In fact, the interview went well, and we had even settled his salary.  I was somewhat unprepared for the coda.    ‘And I will need to be provided with a Ferrari  by the company.’    ‘Hmm. That seems reasonable.’    Initially, he looked startled, and then a slow smile of victory spread across his face.    ‘What colour would you like?’ I asked genially.    ‘It has to be red.’ He looked very earnest on this point.    ‘Fine. I have to go past Hamleys on the way home this evening, so I’ll pick one up then for you.’    ‘Er.. Hamley’s is a toyshop, not a Ferrari Dealership.’    I stared at him in bafflement for a few seconds. ‘You’re not seriously asking for a real Ferrari are you?’     ‘Well, yes. Not for my own sake, you understand. I’d much prefer a simple run-about, but my position demands it. How could I maintain the necessary status in the office without one? How could I do my job in marketing when my grey Datsun was all too visible in the car Park? It is a tool of the job.’    ‘Excuse me a moment, but I must confer with the MD’    I popped out to see Chris, the MD. ‘Chris, I’m interviewing a lunatic in a pink suit who is trying to demand that a Ferrari is a precondition of his employment. I tried the ‘misunderstanding trick’ but it didn’t faze him.’     ‘Sorry, Phil, but we’ve got to hire him. The VCs insist on it. You’ve got to think of something that doesn’t involve committing to the purchase of a Ferrari. Current funding barely covers the rent for the building.’    ‘OK boss. Leave it to me.’    On return, I slapped O’Halleran’s file on the table with a genial, paternalistic smile. ‘Of course you should have a Ferrari. The only trouble is that it will require a justification document that can be presented to the board. I’m sure you’ll have no problem in preparing this document in the required format.’ The initial look of despair was quickly followed by a bland look of acquiescence. He had, earlier in the interview, argued with great eloquence his skill in preparing the tiresome documents that underpin the essential corporate and government deals that were vital to the success of this new enterprise. The justification of a Ferrari should be a doddle.     After the interview, Chris nervously asked how I’d fared.     ‘I think it is all solved.’    ‘… without promising a Ferrari, I hope.’    ‘Well, I did actually; on condition he justified it in writing.’    Chris issued a stream of invective. The strain of juggling the resources in an underfunded startup was beginning to show.    ‘Don’t worry. In the unlikely event of him coming back with the required document, I’ll give him mine.’    ‘Yours?’ He strode over to the window to stare down at the car park.    He needn’t have worried: I knew that his breed of marketing man could more easily lay an ostrich egg than to prepare a decent justification document. My Ferrari is still there at the back of my garage. Few know of the Ferrari cultivator, a simple inexpensive motorized device designed for the subsistence farmers of southern Italy. It is the very devil to start, but it creates a perfect tilth for the seedbed.

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  • Oracle Database 11g Release 2 is SAP certified for Unix and Linux platforms.

    - by jenny.gelhausen
    SAP announces certification of Oracle Database 11g Release 2 on all available UNIX and Linux platforms. This certification comes along with the immediate availability of the following important options and features: * Advanced Compression Option (table, RMAN backup, expdp, DG Network) * Real Application Testing * Oracle Database 11g Release 2 Database Vault * Oracle Database 11g Release 2 RAC * Advanced Encryption for tablespaces, RMAN backups, expdp, DG Network * Direct NFS * Deferred Segments * Online Patching All above functionality has been fully integrated within the SAP products so they can be utilized and managed from within the SAP solution stack. All required migration steps can be done fully online. Learn why Oracle is the #1 Database for Deploying SAP Applications SAP Certification announcement var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • How to Calculate TCP Socket Buffer Sizes for Data Guard Environments

    - by alejandro.vargas
    The MAA best practices contains an example of how to calculate the optimal TCP socket buffer sizes, that is quite important for very busy Data Guard environments, this document Formula to Calculate TCP Socket Buffer Sizes.pdf contains an example of using the instructions provided on the best practices document. In order to execute the calculation you need to know which is the band with or your network interface, usually will be 1Gb, on my example is a 10Gb network; and the round trip time, RTT, that is the time it takes for a packet to make a travel to the other end of the network and come back, on my example that was provided by the network administrator and was 3 ms (1000/seconds)

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  • Open XML SDK 2 Released

    - by Tim Murphy
    Note: Cross posted from Coding The Document. Permalink This post is a little late since the SDK was released about a week ago.  At PSC we have been using the Open XML SDK 2 since its earliest beta.  It is a very powerful tool for generating documents without using the Office DLLs.  It is also the main technology that I have been working with for the last six months.  I would suggest giving it a try.  Stay tuned here.  In the near future I will be presenting at different locations on this and other document generation technologies. Download the Open XML SDK here. del.icio.us Tags: Office Open XML,Open XML SDK 2

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  • In case you missed our Febrary Oracle Database Webcasts....

    - by jenny.gelhausen
    Click below to register and listen to the February Database Webcast replays: Maximize Availability with Oracle Database 11g with Oracle Database expert Joe Meeks. Think Your Database Applications are Secure? Think Again. with Oracle Security expert Roxana Bradescu. SANS Oracle Database Security: A Defense in Depth Approach with SANS senior instructor Tanya Baccam. Upgrading to Oracle Database 11g with Roger Snowden from Oracle Support's Center of Expertise. Consolidate for Business Advantage: From Storage to Scorecard with Oracle Business Intelligence and Enterprise Performance Management expert Tobin Gilman. Enjoy! var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • kile does not get keyboard input, respond to Alt+F

    - by vishvAs vAsuki
    I use 11.10 with Unity. I use two kde apps a lot - kile and kate. Since the latest upgrade, I have observed two problems: a] I can never use Alt+F to select the file menu (works with other apps), yet when I press Alt, kile's menu comes up in the status bar. b] A few times every day, while using kile (haven't used kate as much recently), the keyboard stops responding (just in the 'editor' portion, rather than in structure-tree navigation). I cannot enter any text, but mouse works fine. I usually restart kile to continue working. One inconsistent way to reproduce it (multiple times today): I cut text from one open document using Ctrl-X switched to another document in the same kile window using Ctrl-Tab, then this happened. c] Sometimes, in kate, I can type in the editor but the keyboard won't work in the 'File open dialog'. How do I fix the above?

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  • How to use html and JavaScript in Content Editor web part in SharePoint2010

    - by ybbest
    Here are the steps you need to take to use html and JavaScript in content editor web part. 1. Edit a site page and add a content editor web part on the page. 2. After the content editor is added to the page, it will display on the page like shown below 3. Next, upload your html and JavaScript content as a text file to a document library inside your SharePoint site. Here is the content in the document <script type="text/javascript"> alert("Hello World"); </script> 4. Edit the content editor web part and reference the file you just uploaded. 5. Save the page and you will see the hello world prompt. References: http://stackoverflow.com/questions/5020573/sharepoint-2010-content-editor-web-part-duplicating-entries http://sharepointadam.com/2010/08/31/insert-javascript-into-a-content-editor-web-part-cewp/

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  • LibreOffice Icons are blurry

    - by Ryan McClure
    My LibreOffice icons for the individual apps are fine, they look great in both the launcher and the switcher. Yet, if I open the apps from the main LibreOffice program or if I open the document that I want to edit (And it opens its own "icon" as it always does), the icon is incredibly blurry. Here's what it looks like: On the launcher, I put the actual Calc and Impress launchers and on their left is the icons opened from a document. I know they aren't "blurry" as much as they are smaller. What should I do to remedy this? They are the same in the switcher (I can't find a way to take a screenshot of the switcher) Edit: I changed my Unity plugin from Rotated to standard, and the problem is still there; so, it isn't a Rotated bug.

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  • Podcast: Oracle Introduces Oracle Communications Data Model

    - by kimberly.billings
    I recently sat down with Tony Velcich from Oracle's Communications Product Management team to learn more about the new Oracle Communications Data Model (OCDM). OCDM is a standards-based data model for Oracle Database that helps communications service providers jumpstart data warehouse and business intelligence initiatives to realize a fast return on investment by reducing implementation time and costs. Listen to the podcast. var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • Access to the Technology Software

    - by rituchhibber
    The Technology Program software is available to Oracle partners, free of charge, for demonstration and development purposes according to the terms of the OPN Agreement. Instructions for Ordering Software: Download software via the Oracle Software Delivery Cloud website. Downloads are available in most countries. To determine if downloads are available within your country click on the Download software link. Request a physical shipment of the software by downloading and completing the Development and Demonstration Ordering Document (XLS). Should you have additional questions or need assistance in completing the ordering document, please contact your local Partner Business Center. Incomplete orders will not be processed.

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  • Data Import Resources for Release 17

    - by Pete
    With Release 17 you now have three ways to import data into CRM On Demand: The Import Assistant Oracle Data Loader On Demand, a new, Java-based, command-line utility with a programmable API Web Services We have created the Data Import Options Overview document to help you choose the method that works best for you. We have also created the Data Import Resources page as a single point of reference. It guides you to all resources related to these three import options. So if you're looking for the Data Import Options Overview document, the Data Loader Overview for Release 17, the Data Loader User Guide, or the Data Loader FAQ, here's where you find them: On our new Training and Support Center, under the Learn More tab, go to the What's New section and click Data Import Resources.

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  • Tips On Using The Service Contracts Import Program

    - by LuciaC
    Prior to release 12.1 there was no supported way to import contracts into the EBS Service Contracts application - there were no public APIs nor contract load programs provided.  From release 12.1 onwards the 'Service Contracts Import Program' is provided to load service contracts into the application. The Service Contracts Import functionality is explained in How to Use the Service Contracts Import Program - Scope and Limitations (Doc ID 1057242.1).  This note includes an attached document which explains the program architecture, shows the Entity Relationship Diagram and details the interface table definitions. The Import program takes data from the interface tables listed below and populates the contracts schema tables:  OKS_USAGE_COUNTERS_INTERFACE OKS_SALES_CREDITS_INTERFACEOKS_NOTES_INTERFACEOKS_LINES_INTERFACEOKS_HEADERS_INTERFACEOKS_COVERED_LEVELS_INTERFACEThese interface tables must be loaded via a custom load program.The Service Contracts Import concurrent request is then submitted to create contracts from this legacy data. The parameters to run the Import program are:  Parameter Description  Mode Validate only, Import  Batch Number Batch_Id (unique id populated into the OKS_HEADERS_INTERFACE table)  Number of Workers Number of workers required (these are spawned as separate sub-requests)  Commit size Represents number of successfully processed contracts commited to database The program spawns sub-requests for the import worker(s) and the 'Service Contracts Import Report'.  The data is validated prior to import and into the Contracts tables and will report errors in the Service Contracts Import Report program output file (Import Execution Report).  Troubleshooting tips are provided in R12.1 - Common Service Contract Import Errors (Doc ID 762545.1); this document lists some, but not all, import errors.  The document will be updated over time.  Additional help is given in Debugging Tip for Service Contracts Import Errors (Doc ID 971426.1).After you successfully import contracts, you can purge the records from the interface tables by running the Service Contracts Import Purge concurrent program. Note that there is no supported way to mass delete data from the Contracts schema tables once they are populated, so data loaded by the Import program must be fully tested and verified before the program is run to load data into a Production system.A Service Contracts Import Test program has been provided which will take an existing contract in the application and load the interface tables using the data from that contract.  This can be used as an example for guidance on how to load the interface tables.  The Test program functionality is explained in How to Use the Service Contracts Test Import Program Provided in Release 12.1 (Doc ID 761209.1).  Note that the Test program has some limitations which do not apply to the full Import program and is not a supported program, it is simply a testing tool.  

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  • Accessibility Update: The Oracle ETPM v2.3 VPAT is now available on oracle.com

    - by Rick Finley
    Oracle Tax is committed to building accessible applications.  Oracle uses a VPAT (Voluntary Product Accessibility Template) to document the accessibility status of each product.  The VPAT was created by a partnership of the Information Technology Industry Council (ITI) and the U.S. General Services Administration (GSA) to create a simple document that could be used by US Federal contracting and procurement officials to evaluate a product with respect to the provisions contained in Section 508 of the Americans with Disabilities Act (ADA). The Oracle ETPM v2.3 VPAT is now available on oracle.com:  http://www.oracle.com/us/corporate/accessibility/templates/t2455.html    

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  • Am I copy/paste programmer ?

    - by Searock
    When ever I am stuck with a particular problem, I search for a solution in Google. And then I try to understand the code and tweak it according to my requirement. For example recently I had asked a question Reading xml document in firefox in stack overflow. Soufiane Hassou gave me a link to w3schools, where I found a example on parsing xml document, I understood how the example works, but I copied the code and tweaked it according to my requirement, since I don't like typing much. So does this make me a copy/paste programmer? How do you say if a person is a copy/paste programmer ? Thanks.

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  • Humerous Word 2010 "feature"?

    - by Michael Stephenson
    Im just sitting on the train to work and had a funny experience with word 2010 that I thought id share. Im writing a document and all of a sudden like usually happens the train gets a little bit bumpy.  Word decides it doesnt like this (maybe it prefers to fly?).  Anyway to show its dissatisfaction with the journey it starts adding new rows to my table in the document all by itself. 5 pages of rows later I still cant workout how to stop itso have to kill word. Thank you autosave

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  • Unity Dash to search only in Documents

    - by bioShark
    I have a document (LibreOffice Calc Spreadsheet) which is in my ~/Documents folder. However, I have the same file (older version of it) on a mounted drive. In the past few weeks I have opened the file from both my ~/Documents folder and from the mounted drive. However, the latest version is the one from ~/Documents. When I open the Dash and look in the documents lens, of course I will find my file twice there. One from the mounted disk and one from ~/Documents. But I don't know which one is which. So, my question is: How can I limit the document lens to look for documents only from my /home. Or to exclude mounted disks from the search. Thanks. I use Ubuntu 12.04.

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  • How do I encrypt the source code on the webserver?

    - by Ashin k n
    I have a web application developed using Python, HTML, CSS & JavaScript. The customer installs it in any of their own Machine and uses it through their LAN. In short the customer sets up the webserver in any of their own machine. Since its a web application, all the source code is open for the customer in the document root directory of webserver. I want to encrypt the whole source code in the document root directory in such a way that it should not effect the working of the web application. Is there is any way to encrypt the Python, HTML, CSS & JavaScript for this purpose.

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  • Oracle Database 11g Release 2 Now Available on 32-bit and x64 Windows

    - by jenny.gelhausen
    Oracle Database 11g Release 2 provides the foundation for IT to successfully deliver more information with higher quality of service, reduce the risk of change within IT, and make more efficient use of their IT budgets. By deploying Oracle Database 11g Release 2 as their data management foundation, organizations can utilize the full power of the world's leading database. Now Oracle Database 11g Release 2 is available for organizations using 32-bit and x64 Windows. Download either on OTN var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • OBIEE 11g 11.1.1.7.1 is Available For BI Enterprise

    - by p.anda
    (in via Ian) The Business Intelligence Enterprise Edition (OBIEE) 11.1.1.7.1 patch set has been released.  This patch set is available for all customers who are using Oracle Business Intelligence Enterprise Edition 11.1.1.7.0. Now available to download from My Oracle Support Patch 16556157: OBIEE BUNDLE PATCH 11.1.1.7.1 This single OBIEE 11.1.1.7.1 patch set download is comprised of the following: 1 of 6 Oracle Business Intelligence Installer (BIINST) 2 of 6 Oracle Business Intelligence Publisher (BIP) 3 of 6 EPM Components Installed from BI Installer 11.1.1.7.0 (BIFNDNEPM)) 4 of 6 Oracle Business Intelligence Server (BIS) 5 of 6 Oracle Business Intelligence Presentation Services (BIPS) 6 of 6 Oracle Business Intelligence Platform Client Installers and MapViewer Ensure to review the readme file on the Installer download for important installation instructions The following is also required to be downloaded and applied: Patch 16569379: Dynamic Monitoring Service patch Additional important notes are available in  the following document: Document 1566124.1: OBIEE 11g 11.1.1.7.1 is Available for Oracle Business Intelligence Enterprise Edition

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  • WebCenter Customer Spotlight: Institute of Financing for Agriculture and Fisheries

    - by kellsey.ruppel
     Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryThe Institute of Financing for Agriculture and Fisheries (IFAP) provides access, process payments, and oversee the application of EU and domestic funds distribution to individuals and companies. IFAP business objectives were to establish electronic processing of EU funds, improve relations between government agencies and public in compliance with the International Organization for Standardization (ISO) requirements for information management and security They implemented a complete solution for managing the entire document content life cycle through the use of Oracle WebCenter Content and Oracle WebCenter Capture. IFAP improved relationships with the public by accelerating payments electronically to individuals and organizations engaged in agriculture and fisheries, which is much easier, faster, and more secure than paper-based payments and the solution complies with ISO information and security requirements.  Company OverviewAs part of the Ministry of Agriculture, Rural Development, and Fisheries, the mission of the Institute of Financing for Agriculture and Fisheries (IFAP) is to provide access, process payments, and oversee the application of European Union (EU) and domestic funds distribution to individuals and companies engaged in the agriculture, rural development, and fisheries industries. Business ChallengesIFAP main business objective was to establish electronic processing of EU funds invested in agriculture and fisheries, improve relations between government agencies and the public and  comply with International Organization for Standardization (ISO) requirements for information management and security systems regarding access to stored documents. Solution DeployedIFAP implemented a complete solution for managing the entire document content life cycle through the use of Oracle WebCenter Content and Oracle WebCenter Capture.  The use of paper was replaced with digital formats, accelerating internal processes and ensuring compliance with ISO requirements Business Results Scalability The number of documents included and managed in the document system, called iDOC, increased to a total of 490,847, of which 103,298 are internally generated, 113,824 are digitized correspondence, and 264,870 are forms that have been digitized or received via the institute’s Web site. Efficiency  IFAP improved relationships with the public by accelerating payments electronically to individuals and organizations engaged in agriculture and fisheries, which is much easier, faster, and more secure than paper-based payments. The overall productivity increased through the use of digital formats and citizens’ ID cards as digital signatures. Compliance The implemented solution complies with International Organization for Standardization (ISO) requirements for information management and security systems regarding access to stored documents. Oracle Products and Services IFAP Customer Snapshot Oracle WebCenter Content Oracle WebCenter Capture Oracle Application Server Oracle Forms Oracle Reports

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  • Computacenter first partner to offer Oracle Exadata proof-of-concept environment for real-world test

    - by kimberly.billings
    Computacenter (http://www.computacenter.com/), Europe's leading independent provider of IT infrastructure services, recently announced that it is the first partner to offer an Oracle Exadata 'proof-of concept' environment for real-world testing. This new center, combined with Computacenter's extensive database storage skills, will enable organisations to accurately test Oracle Exadata with their own workloads, clearly demonstrating the case for migration. For more information, read the press release. Are you planning to migrate to Oracle Exadata? Tell us about it! var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • Where to find Information on Software/Technologies Supported by PSRM

    - by Paula Speranza-Hadley
    People often ask where they can find informatoin about software and technologies supported by PSRM and what versions are supported.  This information can be found in the following locations: For X Path - See Script Engine Version dropdown in script Display/maintenance portal  in PSRM for three different kinds of scripts we support. Reference Document: http://docs.oracle.com/cd/E50182_01/PDF/PSRM_Quick_Install_Guide_v2_4_0_0_0.pdf For HTML/Java script -  As supported by supported browsers mentioned in Installation Guides. For information related to supported platforms(OS, Browsers, App servers and Database Servers) -  See Certified and supported Platforms section. Reference Document: http://docs.oracle.com/cd/E50182_01/PDF/PSRM_Installation_Guide_v2_4_0_0_0.pdf For Information related to Oracle client, Java, Micro Focus, Web servers  -  See Installation Checklist section. For Third Party products, copy right and licensing notices (like Apache FWs/libraries) - See License and Copyright Notices section (Appendix B).

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  • Sun Ray Hardware Last Order Dates & Extension of Premier Support for Desktop Virtualization Software

    - by Adam Hawley
    In light of the recent announcement  to end new feature development for Oracle Virtual Desktop Infrastructure Software (VDI), Oracle Sun Ray Software (SRS), Oracle Virtual Desktop Client (OVDC) Software, and Oracle Sun Ray Client hardware (3, 3i, and 3 Plus), there have been questions and concerns regarding what this means in terms of customers with new or existing deployments.  The following updates clarify some of these commonly asked questions. Extension of Premier Support for Software Though there will be no new feature additions to these products, customers will have access to maintenance update releases for Oracle Virtual Desktop Infrastructure and Sun Ray Software, including Oracle Virtual Desktop Client and Sun Ray Operating Software (SROS) until Premier Support Ends.  To ensure that customer investments for these products are protected, Oracle  Premier Support for these products has been extended by 3 years to following dates: Sun Ray Software - November 2017 Oracle Virtual Desktop Infrastructure - March 2017 Note that OVDC support is also extended to the above dates since OVDC is licensed by default as part the SRS and VDI products.   As a reminder, this only affects the products listed above.  Oracle Secure Global Desktop and Oracle VM VirtualBox will continue to be enhanced with new features from time-to-time and, as a result, they are not affected by the changes detailed in this message. The extension of support means that customers under a support contract will still be able to file service requests through Oracle Support, and Oracle will continue to provide the utmost level of support to our customers as expected,  until the published Premier Support end date.  Following the end of Premier Support, Sustaining Support remains an 'indefinite' period of time.   Sun Ray 3 Series Clients - Last Order Dates For Sun Ray Client hardware, customers can continue to purchase Sun Ray Client devices until the following last order dates: Product Marketing Part Number Last Order Date Last Ship Date Sun Ray 3 Plus TC3-P0Z-00, TC3-PTZ-00 (TAA) September 13, 2013 February 28, 2014 Sun Ray 3 Client TC3-00Z-00 February 28, 2014 August 31, 2014 Sun Ray 3i Client TC3-I0Z-00 February 28, 2014 August 31, 2014 Payflex Smart Cards X1403A-N, X1404A-N February 28, 2014 August 31, 2014 Note the difference in the Last Order Date for the Sun Ray 3 Plus (September 13, 2013) compared to the other products that have a Last Order Date of February 28, 2014. The rapidly approaching date for Sun Ray 3 Plus is due to a supplier phasing-out production of a key component of the 3 Plus.   Given September 13 is unfortunately quite soon, we strongly encourage you to place your last time buy as soon as possible to maximize Oracle's ability fulfill your order. Keep in mind you can schedule shipments to be delivered as late as the end of February 2014, but the last day to order is September 13, 2013. Customers wishing to purchase other models - Sun Ray 3 Clients and/or Sun Ray 3i Clients - have additional time (until February 28, 2014) to assess their needs and to allow fulfillment of last time orders.  Please note that availability of supply cannot be absolutely guaranteed up to the last order dates and we strongly recommend placing last time buys as early as possible.  Warranty replacements for Sun Ray Client hardware for customers covered by Oracle Hardware Systems Support contracts will be available beyond last order dates, per Oracle's policy found on Oracle.com here.  Per that policy, Oracle intends to provide replacement hardware for up to 5 years beyond the last ship date, but hardware may not be available beyond the 5 year period after the last ship date for reasons beyond Oracle's control. In any case, by design, Sun Ray Clients have an extremely long lifespan  and mean time between failures (MTBF) - much longer than PCs, and over the years we have continued to see first- and second generations of Sun Rays still in daily use.  This is no different for the Sun Ray 3, 3i, and 3 Plus.   Because of this, and in addition to Oracle's continued support for SRS, VDI, and SROS, Sun Ray and Oracle VDI deployments can continue to expand and exist as a viable solution for some time in the future. Continued Availability of Product Licenses and Support Oracle will continue to offer all existing software licenses, and software and hardware support including: Product licenses and Premier Support for Sun Ray Software and Oracle Virtual Desktop Infrastructure Premier Support for Operating Systems (for Sun Ray Operating Software maintenance upgrades/support)  Premier Support for Systems (for Sun Ray Operating Software maintenance upgrades/support and hardware warranty) Support renewals For More Information For more information, please refer to the following documents for specific dates and policies associated with the support of these products: Document 1478170.1 - Oracle Desktop Virtualization Software and Hardware Lifetime Support Schedule Document 1450710.1 - Sun Ray Client Hardware Lifetime schedule Document 1568808.1 - Document Support Policies for Discontinued Oracle Virtual Desktop Infrastructure, Sun Ray Software and Hardware and Oracle Virtual Desktop Client Development For Sales Orders and Questions Please contact your Oracle Sales Representative or Saurabh Vijay ([email protected])

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