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• RTF File Opens as Read Only from Document Management System (Does not happen for all users)

  - by Dave

  We have a third party system in place that as one part of its duties hosts RTF files that a user can open, make changes to, and save back into the document management system. Recently we have begun upgrading users to Office 2007 from 2003. We are now hearing that when some users open these documents, they open as Read Only (even though there is no document protection in place and the files are set for Unrestricted Access). Other users though, who also have Word 2007, report no problems. There were no problems for anyone when Word 2003 was being used. I'm sure it's a setting in Word but I'm having a lot of difficulty in identifying where the issue could be. Looking for any assistance on why these RTF files are opening as Read Only for some and not for others when using Word 2007. Thanks! Dave

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• Client outlook account deleted on client system, Need to recover e-mails that are on server back cli

  - by chris

  Hello, I have 2 client compters running XP and MS office with Outlook 2007. I have a 2003 server running exchange. Clients e-mail account was removed on clients computer. But the e-mails are still on server as I see the mailbox with approx 14k of mail How do I restore the e-mail account on clients and retrieve the e-mail from server. I did not set up the outlook or exchange, so I do not know the e-mail settings. Any help? Chris

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• Advantages of Terminal Server instead of normal client-Server installation?

  - by Sam

  What are the advantages of using a (Windows) Terminal Server and thin clients instead of using a normal Server and full clients? So far I've only really used normal servers and clients, but now customers ask about terminal Server, and I'd like to know pro's and con's of using them instead of an "old-fashioned" client-server network. Some things I can guess: easier administration (don't need to install/update office/stuff on 20 computers but only on the server). Easier backup (no need to backup client computers). And I'd guess it would be hard (impossible) to connect and use local (like USB) hardware with Terminal Server? What else are the reasons for or against switching to Terminal Server?

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• Unable to outside access service from inside LAN

  - by erotsppa

  I have a weird port forwarding problem. I tried to open my port 22 to the outside network. I was able to access it as long as I am not inside the LAN. I can access it from my office for example. But from within the LAN, I can access the port using the local ip, but I can't access the port using the external IP. It's as if the router is blocking the loopback. I've check all my router settings, turned off anything firewall/filtering related. Any ideas?

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• How good is PDF password protection?

  - by Tim

  It appears that Word's password protection is not really good, at least until Office 2003, if I read this SU entry correctly. I'm under the impression that Acrobat's PDF password protection should be better (it says 128-bit AES for Acrobat 7 and higher). Is that true? Of course, it depends on the strength of the password used, but assuming I protect my PDF with a password like sd8Jf+*e8fh§$fd8sHä, am I on the safe side? Like, say, for sending confidential patient information - not really valuable, but potentially highly sensitive.

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• Run a batch file silently, executed at remote desktop login

  - by ILMV

  In our office we are using Linux thin client machines, they work very well except the lack of IE, which is a pain because the corporations we deal with are too stupid to update their web apps (no flame wars please). To solve this problem we have machine in our computer room which users remote desktop into to access internet explorer, this is achieved by running a batch script which opens IE and when it closes logs them off, this setup works well for us. Even though I have @echo off and the cmd window isn't displaying anything, I would really like that batch file to be executed silently, so the cmd window doesn't appear at all. Is this possible? The Ubuntu terminal server client has an option to launch a file / app at login, is there a command I can use to run this batch silently. I have tried these: C:\my_batch.bat /NOCONSOLE C:\my_batch.bat /NOWINDOW C:\my_batch.bat /B C:\my_batch.bat /Q ...with no success, perhaps it's the way I am doing it? Cheers :-) Edit The remote desktop platform is a Windows XP machine, nothing entirely special but not a Windows Server setup.

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• Export SharePoint Wiki to PDF from the Command Line

  - by Wyatt Barnett

  We use a SharePoint wiki* at the office to serve as a knowledgebase for our IT operations. Recently we went through a disaster recovery exercise where we realized we had a key hole in our plans: how do you restore the services if your instruction manual is down because some services are offline? Anyhow, we did realize that the wiki angle was definitely something we wanted to keep, but rather that we should explore a way to create offline backups of the wiki which could be easily read using common software we should be able to setup without any knowledge from the wiki. So, does anyone know of a good utility that can take a SharePoint wiki and dump it to PDF/Word/RTF/[INSERT HUMAN FRIENDLY FORMAT] easily from the command line? *-Yes, there are better solutions out there. But this was easy and used existing infrastructure and generally does what we need it to do.

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• Monitor HTTP usage on network from Linux free

  - by David

  I manage a small office network. I am looking to start monitoring/logging internet usage (website requests) for each user on a small network. All the windows clients are running through a switch to a BT router. I also have a linux (centos) machine which is connected as a client to the BT router as well. Is there any free software I can install on the linux box (or my own machine) to allow me to log and monitor websites requested by users kind of like browser history. Ideally, something that would collect each client's browser history in 1 place. Thanks

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• active directory servers synchronization

  - by Mit Naik

  I have 3 AD servers with windows server 2008 R2 at 3 different places, main server is at datacenter and 2 are in our local office which are at 2 different place. I want to synchornize all the 3 server together, were datacenter server should be central server and rest 2 servers should synch with the datacenter server. Please provide us the steps or tutorial to do this. Also we want that once the changes are done in 1 of the AD server the changes are automatically done in all the servers. For example if I change the password of user in our local server it should be updated in our main AD server and other branch server too. Please provide us the steps or tutorial to do this asap. I have one more question I have already created main datacenter AD as domain.local and other domains as xyz.local and abc.local, how can I replicate the additional AD domains with main datacenter DC, also do we require VPN connection, is there any other way to replicate the servers without using VPN connection?

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• IT Asset Management

  - by CogitoErgoSum

  Our company has grown quite quickly and I am facing new tasks which I did not think I'd need to deal with. Recently we've come ot a point where we have 100+ Devices (Routers, Bridges, Computers, Laptops, VOIP Phones etc). The other day I was quite frightened when I asked for an inventory and no one had one. I want to start tagging all equipment and recording serials to begin tracking our inventory and ensuring we have a proper record of what equipment we have. Does anyone have advice as to how to go about 1. Convincing the higher ups why we need to do this and 2. What software or strategies might work? Keep in mind this is not for furniture, office equipment etc but IT specific equipment. I'm concerned over people 1. Stealing the physical devices and 2. Losing track of configuration data etc in case we'd need to do a wipe and restore

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• Outlook for Mac (2011) - Exchange requirements, MAPI support

  - by benc

  I am looking at Outlook for Mac (in Office 2011). I wanted to find out what versions of Exchange are supported, as well as whether MAPI is supported. I googled and also searched the Microsoft site. I also checked in wikipedia, but it was probably too soon. I found announcement about Outlook for Mac I found the system requirements on the official site, but they don't say anything on these topics. I saw some forum traffic saying: MAPI is not supported, but there was no attribution, so I won't bother to quote it. Can anyone point me to some official documents that address these concerns?

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• ssh port forwarding / security risk

  - by jcooper

  Hi there, I want to access a web application running on a web server behind my office firewall from an external machine. We have a bastion host running sshd that is accessible from the Internet. I want to know if this solution is a bad idea: Create an account on the bastion host with shell=/bin/false and no password ('testuser') Create a ssh RSA key on the external machine Add the public RSA key to the testuser's authorized_keys file ssh to the bastion host from the external host using: ssh -N 8888:targethost:80 run my tests from the external host shut down the ssh tunnel I understand that if my RSA private key were compromised then someone could ssh to the bastion host. But are there other reasons this solution is a bad idea? thank you!

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• Unable to remove "Run this program as an administrator" (greyed out) with Excel 2010

  - by Sean Hu

  I have issue with one of the user in Terminal Server 2008 R2 who has "Run this program as an administrator" checked and greyed out with Excel 2010. This causes UAC to popup requesting for administrator credential whenever user want to start excel. I found in excel 2010 properties Compatibility tab "Run this program as an administrator" is checked and greyed out (Unable to make any change) This issue only occurs in Excel 2010, all other Office programs does not has this option checked and greyed out. Currently UAC is set to Default (Second level to top) Other users in terminal server do not have "Run this program as an administrator" checked and it is NOT greyed out. The user who has issue is in the same group and has the setting as other users who doesn't has the issue in AD. Could anyone advise me how could I remove this "Run this program as an administrator" in option in Excel 2010? Thank you.

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• Server room kit?

  - by Bill Weiss

  I feel like this is a question I've seen on here before, but some searching didn't do me any good. This looks similar, but I'm looking for stuff I leave there, not what's in my go-bag. What would you say is indispensable equipment in your server room? I've inherited one that's a bit light on stuff (except for servers, those are in there). We're in the single digits of racks, if that matters. I'm thinking of things like: Cable labeler Ethernet tester (copper at least, fibre if you need) ... ? Community wiki, because, really. [Edit] I suppose it's important to say that it's a colo facility, kind of far from the office. No food, water, etc. :(

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• Open Microsoft Publisher Document on Linux

  - by Peter

  I'm pretty sure the options consist of Just don't do it (use a nice open standard file format). Not great when someone sends you something. Translate the format on Windows. I think you need Publisher, the viewer won't even print. But you can download a trial version for a once off (been there, done that). Submit the file for online translation to PDF. www.pdfonline.com/convert-pdf/ Use a Windows VM, wine, crossover office, Win4Lin, or otherwise run Publisher "under" linux. What I really want to do is convert it to something nicer natively under Linux.

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• Making Google Talk messages appear on all logged in clients.

  - by Ryan Hayes

  We're using Google Talk as our unofficial-official chat client around the office at work. One thing that poses a big problem almost every day is the fact that Google Talk only sends a message to the clients that you last used. Even though you may be logged into GTalk on 3 different machines, if you start talking on one machine, that becomes your "active" machine, and if you go to another machine, you will still only get messages on the last active machine. Is there a way that you can force Google Talk to send messages to ALL logged in clients, regardless of which client you are actively using? That way, you don't miss any messages during the time between when you get up from the active machine and then make the new client "active".

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• Thinkpad CPU temperature reaches 100°C after 10 minutes of heavy use

  - by Nicolas Raoul

  Less than two years ago, I bought a Lenovo Thinkpad R500. When using the CPU heavily, it sometimes decides to reboot. I am using Linux, and a widget shows me the CPU temperature. The PC usually reboots when the temperature of the first core gets over 100°C Since I switched from Ubuntu 2010.10 32bit to Ubuntu 2011.04 64bit, it crashes much more often. I survive using these techniques: When in the office, I use a laptopcooler. When outside, I underclock to 800 MHz, by doing so it does not get too warm. QUESTION: Is it normal that a Thinkpad crashes if the CPU is at 100% for more than 10 minutes? How can I use the full power of my computer, for instance when showing CPU-hungry business intelligence tools to clients? The computer does not really feel that hot. Maybe the sensor itself is reporting wrong temperatures? Can I tell the BIOS to ignore it?

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• dilog box keep asking for password

  - by hossam-khalili

  I'm having the exact same problem. I am running Windows 7, Outlook 2007 (Office 2007 pro) and I'm connecting to our Exchange Server 2007 which is part of Small Business Server 2008 Outlook 2007 on a client keeps asking for the password to the remote access URL. If I simply click cancel it's OK for a few minutes. Entering the password and clicking the save PW box does no good. Sometimes clicking cancel results in another dilog box asking the same thing and I may have to click cancel several times to get it to go away for a while. Occasionally Outlook may actually go into a mode where it says it needs the password typed so I click the link which brings the dilog back but simply clicking cancel will make Outlook connect again. can anyone help me thanks

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• Joining computers from workgroup to active directory

  - by George R

  I have several computers at my office that I want to put on our domain. These computers currently are used by employees with local computer accounts and they have information stored under these accounts. When I join their computer to the domain how would or could I keep their current computer accounts and add them to the Active Directory so they could log in as usual access the network resources? Is this possible or do I need to just start from scratch on all this with their accounts and locally stored files? We are using Windows 2008 R2 and all systems being added have the Windows 7 pro or higher. All I want to really do is add the systems to the domain and have their accounts in the Active Directory so they can log in, access files which are already on their computer, and use network reosoures. If I can add their computer and then add same username and password to Active Directory to get this all to work that would be fine. I am just looking for minimal impact on the user really to get this done.

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• Many users send using a single address, replies to that single address go to many users

  - by Keyslinger

  I work in an office with a Microsoft Exchange server for email. I would like to have the following workflow: John, Mary, or Sam send a message from Outlook on their respective computers. The customer receives the message from the address "[email protected]" The customer replies to the message from [email protected] and it is received by John, Mary, or Sam depending on who sent the message (if it was sent by John, the reply is sent to John, and so on). All users should also be able to send emails from their respective addresses as well (e.g. [email protected], etc.) Is this possible? If so, how can it be accomplished?

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• Many users send using a single address, replies to that single address go to many users

  - by Keyslinger

  I work in an office with a Microsoft Exchange server for email. I would like to have the following workflow: John, Mary, or Sam send a message from Outlook on their respective computers. The customer receives the message from the address "[email protected]" The customer replies to the message from [email protected] and it is received by John, Mary, or Sam depending on who sent the message (if it was sent by John, the reply is sent to John, and so on). All users should also be able to send emails from their respective addresses as well (e.g. [email protected], etc.) Is this possible? If so, how can it be accomplished?

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• Security and Windows Login

  - by Mimisbrunnr

  I'm not entirely sure this is the right place for the is question but I cannot think of another so here goes. In order to login to the windows machines at my office one must press the almighty CTRL-ALT-DELETE command combo first. I, finding this very frustrating, decided to look into why and found claims from both my sys and Microsoft stating that it's a security feature and that "Because only windows could read the CTRL-ALT-DELETE it helped to ensure that an automated program cannot log in. Now I'm not a master of the windows operating system ( as I generally use *nix ) but I cannot believe that "Only windows can send that signal" bull. It just doesn't sit right. Is there a good reason for the CTRL-ALT-DELETE to login thing? is it something I'm missing? or is it another example of antiquated legacy security measures?

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• Options for installing software on Amazon EC2 Windows instances

  - by gareth_bowles

  I've been running Linux servers on Amazon EC2 for a while now; the experience has been great. I've recently needed to bring up a Windows server to run some Windows-only software that our product needs to use, and am running into a problem figuring out how to install the software, which is only available on DVD. With Linux I can just install packages from a Web-based repository and take advantage of EC2's fast network throughput, but so far on the Windows instance I've had to upload my ISO images to EC2 and mount them from the Windows EC2 instance. For some reason I'm getting really slow upload speeds to EC2, even though the regular upload speed from our office is pretty good (around 7Mbps). I've also tried mounting the DVD drive on my machine as a local drive on the EC2 instance via Remote Desktop, and then running the software install from the local drive, but I run into the same slow upload speed issue. Does anyone have a better way to install software from physical media onto an EC2 instance ?

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• Internet Explorer 6 Encountered An Error ntl.dll Issue on XP and Win2000

  - by Gary B2312321321

  As we have some PC's still running Windows 2000 and this is beyond our control we use IE 6 so we can keep the IE platform standard. Recently on some XP and Win2000 PCs IE has been crashing with the Encountered a Problem and Needs to close do you want to send a message to Microsoft error when entering some sites. This happens even after a format reinstall with minimal software load (Office 2000, some avaya software, kaspersky, tapiex.dll). The module pointed to in the error report is ntl.dll. There are lots of reports over the net of the problem but has anyone resolved this issue? (Latest IE6 updates are installed). Also please note there were no 3rd party IE addons, spyware, viruses or adware Hope someone can help.

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• Windows 2008 Print Server issue

  - by HokieMike

  I have a dedicated windows 2008 server I use as a file server and print server at my home office. Whenever I print documents from one of my clients, I see the document hit the queue on the server immediately (says its in "printing" status), but it takes FOREVER to print out (like over 5 minutes). But, printing the same document locally from the server takes 4 seconds. It's an HP 1006P laser printer. I am running 32-bit 2008 Server. Installed the Vista drivers ( updated to latest version ). Tried updating the drivers on the clients too and no dice. Any ideas on how to troubleshoot?

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