Implementing a 'Send Feedback' feature in a Java desktop application
- by William
I would like to implement a 'Send Feedback' option in a Java desktop application. One which will pop up a box for the user to enter a comment, then send it to us along with a screenshot of the application window.
How would be the best way to communicate the data to us? Two obvious solutions spring to mind:
Email - I'm thinking that the application would connect to an SMTP server set-up by us, with the username/password somehow hidden in the code. SMTP over SSL for security (not of the data being sent, but of the SMTP username/password).
Web service - pretty self explanatory.
Which of these would be best, or is there a better alternative?