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  • Facebook graph API post to user's wall

    - by Lance
    I'm using the FB graph api to post content to the user's wall. I orginally tried using this method: $wall_post = array(array('message' => 'predicted the', 'name' => 'predicted the'), array('message' => $winning_team, 'name' => $winning_team, 'link' => 'http://www.sportannica.com/teams.php?team='.$winning_team.'&amp;year=2012'), array('message' => 'to beat the', 'name' => 'to beat the',), array('message' => $losing_team, 'name' => $losing_team, 'link' => 'http://www.sportannica.com/teams.php?team='.$losing_team.'&amp;year=2012'), array('message' => 'on '.$game_date.'', 'name' => 'on '.$game_date.''), array('picture' => 'http://www.sportannica.com/img/team_icons/current_season_logos/large/'.$winning_team.'.png')); $res = $facebook->api('/me/feed/', 'post', '$wall_post'); But, much to my surprise, you can't post multiple links to a users wall. So, now I'm using the graph api to post content to a user's wall much like the way spotify does. So, now I've figured out that I need to create custom actions and objects with the open graph dashboard. So, I've created the "predict" action and gave it permission to edit the object "game." So, now I have the code: $facebook = new Facebook(array( 'appId' => 'appID', 'secret' => 'SECRET', 'cookie' => true )); $access_token = $facebook->getAccessToken(); $user = $facebook->getUser(); if($user != 0) { curl -F 'access_token='$.access_token.'' \ -F 'away_team=New York Yankees' \ -F 'home_team=New York Mets' \ -F 'match=http://samples.ogp.me/413385652011237' \ 'https://graph.facebook.com/me/predict-edit-add:predict' } I keep getting an error reading: Parse error: syntax error, unexpected T_CONSTANT_ENCAPSED_STRING Any ideas?

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  • Using Facebook Login to create a user?

    - by andbeyond
    I've read this SO post which led me to this FB policy page, which seemed to include some pertinent information, but I'd like more of a community response, maybe some experienced FB API people who know the limits. My question is if I can use Facebook's Login api to, essentially, create a new user on my website. I really would just like to allow users to easily "transfer" some data from FB in order to more easily create a new account on my site. I realize, first and foremost, that I would obviously announce to the user that by click "submit" in the form, that they are creating a separate account on my site. Pertinent blocks on the policy page state: You may cache data you receive through use of the Facebook API in order to improve your application’s user experience, but you should try to keep the data up to date. This permission does not give you any rights to such data. Which doesn't look good for me, but also this: If you stop using Platform or we disable your application, you must delete all data you have received through use of the Facebook API unless: (a) it is basic account information; or (b) you have received explicit consent from the user to retain their data. Which, in my case, I would be satisfying part B. I would be asking the user's permission to retain the data, as I am simply using Facebook as a conveience to the user when creating an account. I also realize that Facebook has a registration API, but this would require a Facebook styled login form, along with my own sites login form, and I'd rather one interface, as this makes it easier for me on the front and back end. Any thoughts?

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  • Why can't I access the facebook friends list after reopening a session in ios

    - by user1532390
    I am upgrading to the facebook 3.0 sdk for ios. Things went well, until I tried to open an existing session after relaunching the application. I am trying to access the list of friends for the facebook user. if ([[FBSession activeSession] isOpen]) { [request startWithCompletionHandler:^(FBRequestConnection *connection, id result, NSError *error) { //do something here }]; }else{ [[self session] openWithCompletionHandler:^(FBSession *session, FBSessionState status, NSError *error) { if ([self isValid]) { [request startWithCompletionHandler:^(FBRequestConnection *connection, id result, NSError *error) { //log this error we always get NSLog(@"%@",error); //do something else }]; } }]; } However I get this error: Error Domain=com.facebook.sdk Code=5 "The operation couldn’t be completed. (com.facebook.sdk error 5.)" UserInfo=0x1d92ff40 {com.facebook.sdk:ParsedJSONResponseKey={ body = { error = { code = 2500; message = "An active access token must be used to query information about the current user."; type = OAuthException; }; }; code = 400; }, com.facebook.sdk:HTTPStatusCode=400} I've found that if I use the FBSession reauthorize method it allows me to complete the request without error, but it also means I must show UI or switch apps every time we relaunch the application which is unacceptable. Any suggestions on what I should be doing differently?

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  • How to return a value from facebook javascript connect api fucntions

    - by dezwald
    I am trying to create wrapper functions on facebook javascript connect api methods. My problem is that i can not return a value within the facebook api FB_RequireFeatures method. i want my isFBConnected() function to return true or false based on if i'm logged into facebook or not. What is happening is that when i return true it returns it to the child function, which makes sense however, my global "login" variable does not get set to true. I've tried setting a timeout to wait until the facebook connect finishes executing and still no luck. any help or other solutions are welcome! my isFBConnected wrapper function is stated below: function isFBConnected(){ var api_key = '<?=$this->apiKey?>'; var channel_path = '<?=$this->xdReceiver?>'; var host_url = '<?=$this->hostUrl?>'; var servicePathShort = '<?=$this->servicePathShort?>'; var login = false; FB_RequireFeatures(["Api"], function(){ // Create an ApiClient object, passing app's API key and // a site relative URL to xd_receiver.htm FB.Facebook.init(api_key, channel_path); var api = FB.Facebook.apiClient; // If FB user session exists - load stats data if(api.get_session()!=null){ if(api.get_session().uid!='' && api.get_session().uid!=undefined){ login = true; alert(api.get_session().uid); return true; } } login = false; return false; }); return false; }

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  • Multiple Facebook scripts?

    - by J Set
    This may be kind of a dumb question, but the script for the facebook button on the like button page is different from the script on the javascript sdk page, but similar. Did facebook just forget to update the documentation or do I need both scripts? The like button page gives: <div id="fb-root"></div> <script> (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_US/all.js#xfbml=1"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));</script> But on the javascript sdk page: <div id="fb-root"></div> <script> window.fbAsyncInit = function() { FB.init({ appId : 'YOUR_APP_ID', // App ID channelUrl : '//WWW.YOUR_DOMAIN.COM/channel.html', // Channel File status : true, // check login status cookie : true, // enable cookies to allow the server to access the session xfbml : true // parse XFBML }); // Additional initialization code here }; // Load the SDK Asynchronously (function(d){ var js, id = 'facebook-jssdk', ref = d.getElementsByTagName('script')[0]; if (d.getElementById(id)) {return;} js = d.createElement('script'); js.id = id; js.async = true; js.src = "//connect.facebook.net/en_US/all.js"; ref.parentNode.insertBefore(js, ref); }(document)); </script>

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  • Any one point me how to customize facebook share

    - by Venkat
    I am trying to share my own custom url, image, title and description using Facebook and twitter. I am having lot of images and videos in my website. So i want to make my content viral on social websites. I am trying to keep share options for both facebook and twitter for everything individually. If some one share one image i want that image in the sharing thumbnail and url will be the page url with my own title, description. Based on the url i will point the user to that pic in my website. I tried in the below way. Facebook share: <a href="javascript:;" onclick="window.open('http://www.facebook.com/share.php?u=your_page_url','facebook share','resizable=yes,width=700,height=500,scrollbars=yes,status=yes')"><img alt="facebook" src="yourimage.jpg" /></a> Twitter share: <a href="javascript:;" onclick="window.open('https://twitter.com/share','twitter share','resizable=yes,width=700,height=500,scrollbars=yes,status=yes')"><img alt="twitter" src="yourimage.jpg" /></a>

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  • How to retrieve user information from facebook using fqlquery?

    - by Ershad
    I have the fql query as shown below. Select uid,profile_url,pic_square from user where name="Ershad" here i am getting a response as below. xml version="1.0" encoding="UTF-8" fql_query_response xmlns="http://api.facebook.com/1.0/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" list="true" But i want all the list.All the details uid,profile_url and pic_square. Please anyone help me out..

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  • Facebook Connect: problem including facebook class??

    - by Garrett
    Debug Error: /facebook-php-sdk/src/facebook.php line 511 - Uncaught CurlException: 60: SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed i really can't understand why this is happening... but here is the line (in the facebook class i downloaded): protected function makeRequest($url, $params, $ch=null) { if (!$ch) { $ch = curl_init(); } $opts = self::$CURL_OPTS; $opts[CURLOPT_POSTFIELDS] = $params; $opts[CURLOPT_URL] = $url; curl_setopt_array($ch, $opts); $result = curl_exec($ch); if ($result === false) { $e = new FacebookApiException(array( /////////////////// HERE 'error_code' => curl_errno($ch), 'error' => array( 'message' => curl_error($ch), 'type' => 'CurlException', ), )); curl_close($ch); throw $e; } curl_close($ch); return $result; } any ideas? thanks!

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  • So You Want to Be a Social Media Director

    - by Mike Stiles
    Do you want to be a Social Media Director? Some say the title is already losing its relevance; that social should be a basic skill that is required and used no matter what your position is inside the enterprise. I suppose that’s visionary, and a fun thing for thought leaders to say. But in the vast majority of business organizations, we’re so far away from that reality that the thought of not having someone driving social’s implementation and guiding its proper usage conjures up images of anarchy. That said, social media has become so broad, so catch-all, and so extended across business functions, that today’s Social Media Director, depending on the size of their staff, must make jacks-of-all-trades look like one-trick-ponies. Just as the purview of the CMO has grown all-encompassing, the disciplines required of their heads of social are stacking up. Master of Content Every social pipeline you build must stay filled, with quantity and quality. Content takes time, and the job never stops. Never. And no, it’s not true that anybody can write. Master of Customer Experience You must have a passion for hearing from customers and making them really happy. Master of PR You must know how to communicate and leverage the trust you’ve built when crises strike. Couldn’t hurt to be a Master of Politics. Master of Social Technology So many social management tools on the market. You have to know what social tech ecosystem makes sense and avoid piecemeal point solutions. Master of Business Development Social for selling and prospecting is hot, and you have to know how to use social to do it. Master of Analytics Nothing else matters if you can’t prove social is helping the brand. That’s right, creative content guy has to also be a math and stats geek. Good luck with that. Master of Paid Media You’ve got to learn the language, learn the tactics, learn the vendors and learn how to measure results. Master of Education Guess who gets to teach everyone who has no clue how to use social for business. Master of Personal Likability You’ll be leading the voice, tone, image and personality of the brand. If you don’t instinctively know how to be liked by actual people, the brand will be starting from a deficit. How deep must you go in this parade of masteries? Again, that depends on your employer’s maturity level in social. Serious players recognize these as distinct disciplines requiring true experts for maximum effect. Less serious players will need you to execute personally in many of these areas. Do the best you can, and try to grow quickly at each. If you’re the sole person executing all social…well…you’re in the game of managing expectations and trying to socially educate your employer. The good news is, you should be making a certifiable killing. If you’re alone and your salary is modest, time to understand how many brands out there crave what you’ve mastered. Not to push back against thought leaders, but the need for brand social leadership has not gone away…not even a little bit. @mikestiles @oraclesocialPhoto: Stefan Wagner, freeimages.com

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  • Brazil is Hot for Social Media

    - by Mike Stiles
    Today’s guest blog is from Oracle SVP Product Development Reggie Bradford, fresh off a visit to Sao Paulo, Brazil where he spoke at the Dachis Social Business Summit and spent some time getting a personal taste for the astonishing growth of social in Brazil, both in terms of usage and engagement. I knew it was big, but I now have an all-new appreciation for why the Wall Street Journal branded Brazil the “social media capital of the universe.” Brazil has the world’s 5th largest economy, an expanding middle class, an active younger demo market, a connected & outgoing culture, and an ongoing embrace of the social media platforms. According to comScore's 2012 Brazil Digital Future in Focus report, 97% are using social media, and that’s not even taking mobile-only users into account. There were 65 million Facebook users in 2012, spending an average 535 minutes there, up 208%. It’s one of Twitter’s fastest growing markets and the 2nd biggest market for YouTube. Instagram usage has grown over 300% since last year. That by itself is exciting, but look at the opportunity for social marketing brands. 74% of Brazilian social users follow brands on Facebook, and 59% have praised a company on either Twitter or Facebook. A 2011 Oh! Panel study found 81% of social networkers there used social to research new products and 75% went there looking for discounts. B2C eCommerce sales in Brazil is projected to hit $26.9 billion by 2015. I bet I’m not the only one who sees great things ahead, and I was fortunate enough give a keynote ABRADI, an association of leading digital agencies in Brazil with 53 execs from 35 agencies attending. I was also afforded the opportunity to give my impressions of what’s going on in Brazil to Jornal Propoganda & Marketing, one of the most popular publications in Latin America for marketers. I conveyed that especially in an environment like Brazil, where social users are so willing to connect and engage brands, marketers need to back away from the heavy-handed, one-way messaging of old school advertising and move toward genuine relationships and trust-building. To aide in this, organizational and operation changes must be embraced inside the enterprise. We've talked often about the new, tighter partnership forming between the CIO and CMO. If this partnership is not encouraged, fostered and resourced, the increasing amount of time consumers spend on mobile and digital, and the efficiencies and integrations offered by cloud-based software cannot be exploited. These are the kinds of changes that can yield social data that, when combined with enterprise data, helps you come to know your social audiences intimately and predict their needs. Consumers are always connected and need your brand to be accessible at any time, be it for information or customer service. And, of course, all of this is happening quite publicly. The holistic, socially-enable enterprise connects social to customer service systems and all other customer touch points, facilitating the kind of immediate, real-time, gratifying response customers are coming to expect. Social users in Brazil are highly active and clearly willing to meet us as brands more than halfway. Empowering yourself with a social management technology platform will have you set up to maximize this booming social market…from listening & monitoring to engagement to analytics to workflow & automation to globalization & language support. Brands, it’s time to be as social as the great people of Brazil are. Obrigado! @reggiebradfordPhoto: Gualberto107, freedigitalphotos.net

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  • The Social Enterprise: Gangnam Style

    - by Mike Stiles
    Are only small and medium businesses able to put social strategies in place, generate consistent, compelling content for customers, and be nimble enough to listen and respond to the social communities they build? Or are enterprise organizations eagerly and effectively adopting social as well? It depends on whom inside the organization you ask. A study from Attensity looked at who “gets” social inside enterprise organizations. The results were unsurprising. Mostly, Generation X and Y employees who came of age with social as part of their lives and as a key communications vehicle understand it. Imagine being a 25-year-old at a company that bans employees from accessing Facebook at work. You may as well tell them they can’t use phones and must do all calculations on an abacus. To them, such policy is absent of real-world logic and signals to them the organization is destined to be the victim of an up-and-comer. After that, it’s senior management that gets social. You don’t get to be in senior management without reading a few things and paying attention. Most senior managers are well aware of the impact social has had and will have, though they may be unsure of what to do about it. The better ones will utilize those on the inside who do inherently know how to communicate and build virtual relationships using social. The very best will get the past out of the way for these social innovators, so the new communications can be enacted minus counterproductive dictums, double-clutching, meeting-creep, and all the other fading internal practices that water down content and impede change. Organizationally, the Attensity study found 81% of enterprise companies believe failing to embrace social will result in their being left behind. Yet our old friend fear still has many captive in its clutches. 79% feel overwhelmed by the volume of social data available, something a social technology partner with goal-oriented analytics expertise could go a long way toward alleviating. Then there’s the fear of social having a negative impact. This comes from a lack of belief in the product, the customer service, or both. The public uses social not to go out and slay brands. They’re using it to be honest. If the fear is that honesty will reflect badly on the brand, the brand has much bigger, broader problems than what happens on Facebook. Sadly, most enterprise organizations still see social as a megaphone, a one-way channel with which to hit people with ads. They either don’t understand social relationships, or don’t want any. The truly unenlightened manager will always say, “We help them by selling them our stuff.” “Brand affinity” is a term, it’s just not one assigned much value in enterprise organizations. Which brings us to Psy, the Korean performer whose Internet video phenom “Gangnam Style,” as of this writing, has been viewed 438,550,238 times on YouTube. It’s bigger than anything a brand will probably ever publish. Most brands would never have seen the point of making or publishing it. But a funny thing happened on the way to Internet success. The video literally doubled the stock price of Psy’s father’s software firm. NH Investment and Securities said, "The positive sentiment has attracted investors just because of the fact the company is owned by Psy's father and uncle.” The company wasn’t mentioned or seen in the video in any way, yet reaped tangible rewards just for being tangentially associated with it. Imagine your brand being visibly and directly responsible for such a smash and tell me it’s worthless. When enterprise organizations embrace the value of igniting passions, making people happier, solving their problems, informing them, helping them have fun, etc., then they will have fully embraced social, and will reap the brand affinity rewards of heightened awareness, brand loyalty and yes, sales.

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  • Install 32-bit gstreamer plugins on 64-bit

    - by Rua
    I am trying to install the 32-bit gstreamer plugins on my 64-bit system (Ubuntu 12.10 based). I can install the packages gstreamer0.10-plugins-base:i386 and gstreamer0.10-plugins-good:i386. However, gstreamer0.10-plugins-bad:i386, gstreamer0.10-plugins-bad-multiverse:i386 and gstreamer0.10-plugins-ugly:i386 conflict with 64-bit packages already installed on my system: $ sudo apt-get install gstreamer0.10-plugins-bad:i386 Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: gstreamer0.10-plugins-bad:i386 : Depends: libass4:i386 (>= 0.9.7) but it is not going to be installed Depends: libdca0:i386 but it is not going to be installed Depends: libdvdnav4:i386 (>= 4.2.0+20120524) but it is not going to be installed Depends: libdvdread4:i386 but it is not going to be installed Depends: libslv2-9:i386 (>= 0.6.4-1~) but it is not going to be installed E: Unable to correct problems, you have held broken packages. ... $ sudo apt-get install gstreamer0.10-plugins-bad-multiverse:i386 Reading package lists... Done Building dependency tree Reading state information... Done The following extra packages will be installed: libavcodec53:i386 libavutil51:i386 libfaac0:i386 libfaad2:i386 libgsm1:i386 libmjpegtools-1.9:i386 libmp3lame0:i386 libquicktime2:i386 libschroedinger-1.0-0:i386 libswscale2:i386 libva1:i386 libvpx1:i386 libx264-123:i386 libxvidcore4:i386 The following packages will be REMOVED: gstreamer0.10-plugins-bad-multiverse libfaac0 libmjpegtools-1.9 mint-meta-codecs The following NEW packages will be installed: gstreamer0.10-plugins-bad-multiverse:i386 libavcodec53:i386 libavutil51:i386 libfaac0:i386 libfaad2:i386 libgsm1:i386 libmjpegtools-1.9:i386 libmp3lame0:i386 libquicktime2:i386 libschroedinger-1.0-0:i386 libswscale2:i386 libva1:i386 libvpx1:i386 libx264-123:i386 libxvidcore4:i386 0 upgraded, 15 newly installed, 4 to remove and 5 not upgraded. Need to get 9,198 kB of archives. After this operation, 23.3 MB of additional disk space will be used. Do you want to continue [Y/n]? ... $ sudo apt-get install gstreamer0.10-plugins-ugly:i386 Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: gstreamer0.10-plugins-ugly:i386 : Depends: libdvdread4:i386 but it is not going to be installed E: Unable to correct problems, you have held broken packages. This means that I can't play mp3s (among other things) in 32-bit applications that use gstreamer. Is there a way around this?

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  • How Social Is Your Contact Center?

    - by Charles Knapp
    More than 75% of consumers have complained on a social site after a poor customer experience. Yet, 70% of companies have little understanding of the social media conversations about their brand. To deliver upon your brand promise, retain customers, and increase their lifetime value, you must deliver great customer experiences across social, mobile, phone, and chat channels. Siloed channels produce poor customer experiences. Social channels must integrate with the people, processes, technology, and traditional channels used to satisfy customers. The more effective a company’s social marketing, the greater the demand for effective social service. However, service is not a job for social marketers. It is a job for service specialists, focused on KPIs such as response time, first contact resolution, satisfaction, churn, retention, and customer lifetime value. Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs, and negligible return on investments. Service leaders should consider carefully how to integrate social channels with their current customer service and support people, processes, technology, and channels. Here is one company realizing success: the pre-integrated Oracle RightNow Social Experience “empowers our contact center operations by enabling our agents to join customer conversations that are happening on social sites like Twitter and Facebook and integrate those conversations into our overall multichannel customer engagement processes.” — Lisa Larson, Drugstore.com

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  • Location tagging facebook open graph actions so that only friends in that location view in their feeds

    - by Arvind Srinivasan
    Is there a way to tag open graph actions so as to target certain recipients and not others? For example, if my app talks about new coffee shop openings in various cities, is there a way to publish the 'opening' action to the graph, perhaps with location / coordinates, such that this is only seen by friends in that locality? I really don't want to spam my friends in London about an opening I'm excited about in Portland. How can I help facebook with the feed relevance in these cases? I noticed that there is a "place" property on open graph objects - could this somehow be used?

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  • Cut Caseload Costs, Speed Service Delivery For Social Services

    - by michael.seback
    Lower Caseload Costs, Speedier Service Delivery with New Oracle Social Services Solution Oracle has just introduced a new solution for social services agencies that's designed to help case workers address the challenges of rising workloads and growing demands by citizens for additional services. In the past, IT departments developed custom software in an effort to meet program outcomes. "Because this capability is out of the box with the Oracle solution, there's less complexity for organizations and an overall lower total cost of ownership," says Kimberly Ellison-Taylor, Oracle's executive director of health and human services. "Self service brings costs down to just pennies per interaction and makes it possible for clients to receive government services more quickly," Ellison-Taylor says. read more

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  • SQLAuthority News – Social Media Series – LinkedIn and Professional Profile

    - by pinaldave
    Pinal Dave on LinkedIn! It seems like a few year ago, there was a big “boom” in social media websites.  All of a sudden there were so many sites to choose from.  MySpace or Orkut?  Blogging websites for your business or a LinkedIn account?  The nature of the internet is to always be changing, but I believe that out of this huge growth of websites, a few have come to stay.  Facebook is obviously the leader in social media networking, especially for your personal life.  Blogging is great, but it can be more of a way to get your ideas out there, rather than a place for people to connect to you professionally.  If you want to have a professional “face” on the internet, LinkedIn is the way to go. LinkedIn is best explained as “professional Facebook.”  This is simplifying things a little bit too much, but it is certainly a website where you link up with professional contacts, so that others can see where you have worked, who you have worked with, and what projects you have done.  This is a much better place for professional contacts to find you than someplace like Facebook, where all they will see is your face and maybe picture of you at a birthday party or something like that! Because so much of my SQL Server life is conducted on the internet, especially on my blog, I felt that it would be a good idea to have a well-maintained LinkedIn web page as well, so that if anyone is curious about me and my credentials they can quickly and easily find me and see that I am for real, and not someone pretending to know a lot about SQL Server. My linked in profile is www.linkedin.com/in/pinaldave.  I keep all my professional information here, and I update it as often as possible.  Feel free to come find me, especially if you would like to “link up” and share professional information.  The technology world is becoming more and more interconnected, and more and more international.  I feel that it is very important to stay linked up virtually, because so many of us are so far apart physically. I try to keep very connected with my LinkedIn profile.  I let anyone connect with me, and I read updates from the professional world very often.  I keep this profile updated, but do not post things about my personal life or anything that I might put on Twitter, for example.  I also include my e-mail address here, if you would like to contact me professionally.  This is the best place for me to conduct business. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology Tagged: Social Media

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  • In Social Relationship Management, the Spirit is Willing, but Execution is Weak

    - by Mike Stiles
    In our final talk in this series with Aberdeen’s Trip Kucera, we wanted to find out if enterprise organizations are actually doing anything about what they’re learning around the importance of communicating via social and using social listening for a deeper understanding of customers and prospects. We found out that if your brand is lagging behind, you’re not alone. Spotlight: How was Aberdeen able to find out if companies are putting their money where their mouth is when it comes to implementing social across the enterprise? Trip: One way to think about the relative challenges a business has in a given area is to look at the gap between “say” and “do.” The first of those words reveals the brand’s priorities, while the second reveals their ability to execute on those priorities. In Aberdeen’s research, we capture this by asking firms to rank the value of a set of activities from one on the low end to five on the high end. We then ask them to rank their ability to execute those same activities, again on a one to five, not effective to highly effective scale. Spotlight: And once you get their self-assessments, what is it you’re looking for? Trip: There are two things we’re looking for in this analysis. The first is we want to be able to identify the widest gaps between perception of value and execution. This suggests impediments to adoption or simply a high level of challenge, be it technical or otherwise. It may also suggest areas where we can expect future investment and innovation. Spotlight: So the biggest potential pain points surface, places where they know something is critical but also know they aren’t doing much about it. What’s the second thing you look for? Trip: The second thing we want to do is look at specific areas in which high-performing companies, the Leaders, are out-executing the Followers. This points to the business impact of these activities since Leaders are defined by a set of business performance metrics. Put another way, we’re correlating adoption of specific business competencies with performance, looking for what high-performers do differently. Spotlight: Ah ha, that tells us what steps the winners are taking that are making them winners. So what did you find out? Trip: Generally speaking, we see something of a glass curtain when it comes to the social relationship management execution gap. There isn’t a single social media activity in which more than 50% of respondents indicated effectiveness, which would be a 4 or 5 on that 1-5 scale. This despite the fact that 70% of firms indicate that generating positive social media mentions is valuable or very valuable, a 4 or 5 on our 1-5 scale. Spotlight: Well at least they get points for being honest. The verdict they’re giving themselves is that they just aren’t cutting it in these highly critical social development areas. Trip: And the widest gap is around directly engaging with customers and/or prospects on social networks, which 69% of firms rated as valuable but only 34% of companies say they are executing well. Perhaps even more interesting is that these two are interdependent since you’re most likely to generate goodwill on social through happy, engaged customers. This data also suggests that social is largely being used as a broadcast channel rather than for one-to-one engagement. As we’ve discussed previously, social is an inherently personal media. Spotlight: And if they’re still using it as a broadcast channel, that shows they still fail to understand the root of social and see it as just another outlet for their ads and push-messaging. That’s depressing. Trip: A second way to evaluate this data is by using Aberdeen’s performance benchmarking. The story is both a bit different, but consistent in its own way. The first thing we notice is that Leaders are more effective in their execution of several key social relationship management capabilities, namely generating positive mentions and engaging with “influencers” and customers. Based on the fact that Aberdeen uses a broad set of performance metrics to rank the respondents as either “Leaders” (top 35% in weighted performance) or “Followers” (bottom 65% in weighted performance), from website conversion to annual revenue growth, we can then correlated high social effectiveness with company performance. We can also connect the specific social capabilities used by Leaders with effectiveness. We spoke about a few of those key capabilities last time and also discuss them in a new report: Social Powers Activate: Engineering Social Engagement to Win the Hidden Sales Cycle. Spotlight: What all that tells me is there are rewards for making the effort and getting it right. That’s how you become a Leader. Trip: But there’s another part of the story, which is that overall effectiveness, even among Leaders, is muted. There’s just one activity in which more than a majority of Leaders cite high effectiveness, effectiveness being the generation of positive buzz. While 80% of Leaders indicate “directly engaging with customers” through social media channels is valuable, the highest rated activity among Leaders, only 42% say they’re effective. This gap even among Leaders shows the challenges still involved in effective social relationship management. @mikestilesPhoto: stock.xchng

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  • Facebook: Sending private messages to FB profile from a static website [migrated]

    - by Frondor
    I need to setup a static website for people to: Complete a form. And using anything from Facebook API, GET the form output via message to a Facebook Profile. I've been punching my head against "facebook developers" page all night long and can't find out how to do it. Seems quite easy, but the problem is that I don't know if you'll get my point :) Like the Send Dialog feature, you can set a certain user as recipient which will be displayed on the "To:" field once the dialog appears. FB.ui({ method: 'send', to: 'UserID', link: 'http://www.nytimes.com/2011/06/15/arts/people-argue-just-to-win-scholars-assert.html', }); Ok, All I need is to be able to use the same behavior but instead of setting a "to:" parameter, I'd like to set a "message:" parameter. I don't know how I can solve this becuase there's no parameter like this on the API actually. This is what I need to build (It's a prototype, this code won't work) <form action="mysite.com" id="order"> <input type="radio" name="chocolate" value="white">White <br/> <input type="radio" name="chocolate" value="black">Black <br/> <input type="submit" value="Order" /> </form> jQuery gets the values $(document).ready(function() { $("#order").on("submit", function(e) { e.preventDefault(); var formOutput = $(this).serialize(); var order = "I'd like to eat" + formOutput + "chocolate"; }); }); Facebook sdk sends this output ('order' string) FB.ui({ method: 'send', //or whatever to: 'UserID', message: order, //Its just an example, note the variable coming from the form link: 'http://www.nytimes.com/2011/06/15/arts/people-argue-just-to-win-scholars-assert.html', }); As we all know, what I wrote isn't possible, so I'm asking for any alternative solution if somebody can give me, I'm not very friendly with facebook APIs :) I though in another solution which consist in using the form output directly on the 'link:' parameter of FB.ui and then reading it with jQuery on some landing page. For example, on the message sent, the linked content redirects to this URL: http://mysite.com/dashboard.html?chocolate=white and the dashboard page source code: <script> var choco = getUrlParameter('chocolate'); $("#dashboard").text("This person wants" + choco + "chocolate") </script> <div id="dashboard"></div> And this way, I will be able to see which kind of chocolate the person selected by parsing some parameters on the URL when clicking on the link section of the message: using a code like this: FB.ui({ method: 'send', //or whatever to: 'MyUserID', link: 'http://mysite.com/dashboard.html?chocolate=white', }); But no this try, my biggest problem is that I don't know how to dynamically "customize" that "link:" paramenter with jQuery. I think the best solution is to use a code like this along with the dashboard page in order to "translate" the shared URLs and see what kind of chocolate people are demanding xD FB.ui({ //declaring a variable (example) var string = getFormData().serialize; var orderString = "mysite.com/dashboard.html?" + string; // end the variables // start facebook API code method: 'send', //or whatever to: 'MyUserID', link: orderString, }); I was working here until I gave up and started to post this http://jsfiddle.net/Frondor/sctepn06/2/ Thanks in advance, I'll love you for ever if you help me solving this :D

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  • BlissControl Is a Settings Management Dashboard for Popular Social Networks

    - by Jason Fitzpatrick
    BlissControl is a simple web app that organizes the different settings menus of over a dozen social networks and services into a streamlined dashboard to help you change your profile pic, privacy settings, and more. Much like previously reviewed NotificationControl and MyPermissions (which help you check and set email notifications and app permissions, respectively), BlissControl also takes the very convoluted menus of web-apps and social media sites and makes them super easy to navigate. You can easily click right through the page you need on Facebook, Flickr, Twitter, and more–you’ll no longer need to visit each service and click through a maze of menus to get to the right place to change your password or swap your profile pic. BlissControl is simply a dashboard that directs you to the appropriate page within the service you already use–you never share your login credentials with BlissControl. Hit up the link below to take it for a spin. BlissControl [via AddictiveTips] How to Own Your Own Website (Even If You Can’t Build One) Pt 1 What’s the Difference Between Sleep and Hibernate in Windows? Screenshot Tour: XBMC 11 Eden Rocks Improved iOS Support, AirPlay, and Even a Custom XBMC OS

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  • How to spot a good social media marketer

    - by fiftyeight
    It's a bit subjective but helpful and on-topic IMO, mayebe should be made community wiki I've been in contact with some guest bloggers lately which are interested in publishing posts on my website's blog, so far I've done a regular weekly blog and had a guy marketing it, but he's too busy to do more work right now. Now I need someone to market these blog posts on social media, the last guy I just got by recommendation from a friend, but now I need to find one myself. What criteria should I check when it comes to social media marketers? Do the number of followers and fans on their accounts and/or the number of votes they get for articles they market mean anything, or is impossible to know if it's spam? That's about the only criterion I could think of so far... Thanx to anyone who helps

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  • It's possible to fulfill the social necessity of a human being through a social game in 3D like IMVU?

    - by Totty
    (I'm not advertising nor promoting this game, as it's just an example of my experience and I would like to have your opinion about the matter if possible) I've been started researching "things" about games and I've decided to begin to play IMVU as a friend of mine said it's cool. At first it seemed just another 3d social game, not so cool.. But I've "tried to like" and after 1 day I can say I'm addicted to it! Yes; I will explain better: About the game: You can go in chat-rooms, move to positions. Some positions are like sitting in a sofa, floor, dancing alone or with a partner, kissing and more in this way. In the free version of the game there is no nudity. You can even listen to music, view youtube... The 3d graphics are quite low end, so it's not as real as the paid PC games of today. About my experience: At first I was going with my friend in chat-rooms, they seemed very nice. There were people talking about general stuff, quite like in a real life. Well, I begin to know some girls (yes, virtual girls commanded by a real girl, I hope!). Things happened: Some girls are just crazy, not like in real life, they make out in before even talking; Other girls you can speak a little bit, then they add you to their friend-list. Sometimes they invite to their virtual places. Some girls have really IMVU boyfriends only (but not in reality) and most of them don't even make up in the game, so it's really a level of commitment involved here! But from what my friend told they last for him, at least, about 3 days... Some others have real and IMVU boyfriends that are the same. Until now I haven't find a girl with different boyfriend in the IMVU and reality. Nor multiple boyfriends. There are rooms where the same people find each selves every day and speak about general stuff, relationships and so on... They are nice with you, they "feel" you and show careness. This is what amazes me, they treat you like a real human being and as being their friend in the real world. (of course it's not always like this) There are jealous girls too and competitiveness between females lol, I know you loled! This is kind of social. So today I closed my door in my room and I've played it all day long and guess what, I didn't feel a need to stay with a real person at all. Normally, If I would stay a full day alone I would get quite crazy... So the question is: It's just me that seemed to be able to fulfill my social needs or there is something more? thanks for your precious time for reading my full question,

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  • Social is the new search

    - by John Flyn
    before you read my question, I want to let you know that you have the freedom to delete or migrate this question. I know it probably doest not belog here, but I could not find any stackexchange site that I could ask this. ok. So, what does this "social is the new search" mean from a webmaster/dev standpoint? Does it even make sense? Or is is just some marketing BS. I'm trying to wrap my head around this, and it is just not clicking. And hearing the word "social" makes me wanna throwup sometimes. thanks in advance.

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