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• Laptop freezes on Wireless Mouse Adapter attach/detach

  - by Sergiy Byelozyorov

  I am using Microsoft Wireless Notebook Optical Mouse 3000 with Toshiba Satellite Pro P300-1CG. Recently I have installed Windows 7 64-bit. Now once in a while when I plug-in or plug-out wireless mouse adapter, the computer freezes (image stays on the screen, but the computer is not responsive). I have noticed that it mostly happens after I recover my computer from sleep mode. To continue using laptop I have to shut it down by pressing and holding power button for 7 seconds and then booting it up again. What can be done to prevent this?

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• What is causing sudden freezing during running real-time program?

  - by Trevor Boyd Smith

  So I run a high intensive (CPU/GPU) real-time program. During normal execution suddenly everything freezes for 1-4 seconds. I opened "Process Explorer" in the background to help gain insight and maybe identify something. Here is what the CPU/GPU graphs looks like when I align them in time: Notice the 4 distinct drops in both the CPU/GPU. You can see that it goes from some sort of positive CPU/GPU usage to almost zero. These drops in the graph align with when the real-time program suddenly freezes. How do I find what is causing these sudden drops? NOTE: When you put your mouse over the graph it tells you the time, accurate to the second, for where your cursor is. Maybe this mouse over feature could be helpful in some way (e.g. what if you had a log of all processes every 100ms). EDIT: The real-time program is a video game and so I can't watch some sort of instrumentation while the video game is running. I need a solution that let's you look back in time somehow to see what was happening when the slow down occurred. EDIT: RE - Recording Data vs using real-time monitor: So the windows performance recorder is for some reason not recording what I expect it to record. So I switched to using "perfmon" and then opening it's "resource monitor". RE - Setting it up so I can view real-time monitor: In the video game I set it to spectate and then put the video game in "windowed" mode so that I can view the real time display that Resource Monitor has. Now that I can get semi-real time (only once per second... how do you get more than once per second?) I started looking at the various real time data readouts. Getting to the cause: I noticed a strong correlation in high disk IO and low CPU usage (which is also seen by having in-game freezing). How do you use resource monitor to find out who is doing all this offending disk IO?

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• NSOpenGLFullScreen and SetSystemUIMode freeze bug!?

  - by Mattias

  Hi! I have a really strange problem which is perfectly re-producable using sample code! If I use Apple's NSOpenGLFullScreen sample I can click a button to enter fullscreen OpenGL mode. However if I click the mouse in the area where the menubar would be if I was running windowed mode, the entire program freezes because I really activate the menu-choice behind the OpenGL screen, so to speak. The solution I have found after some Googling is to use SetSystemUIMode to hide the menubar. Also I want to initiate the application to fullscreen at startup by adding a call to EnterFullScreen after initialization. Entering FullScreen works perfectly, BUT - if I add the call to SetSystemUIMode I get a really strange error! The entire screen hangs, the animation stops and no mouse coordinates seem to be reported. If I then exit the Fullscreen mode and press the FullScreen button again everything works and the menubar is gone.. What could be wrong here? I mean it obviously works to remove the menubar in that manner and it obviously works to enter fullscreen mode like that (using Cocoa), but why doesn't the combination work!? Pleeease help :) Sincerely, / Mattias

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• Microsoft Access: computer freezes when user tries to update record

  - by CarlF

  A colleague and I have developed an Access 2003 database which is used throughout our department. Currently about four dozen people do data entry using one of two very similar forms. If 47 of us use them, they work perfectly. If Mr. 48 clicks the "Save" button, Windows XP freezes and a hard reset is needed. The problem has to be on his specific computer (Dell latitude D630) and not in the code because this problem only affects him. Complicating the matter: I don't work for IS, and this project is not supported by IS. If I'm going to get our tech support to fix the problem I had better be able to explain exactly what to do and how to do it, because they aren't going to invest any resources. I don't even have admin rights on the computer (and neither does its regular user). I've asked him to bring his laptop the next time he visits my building. (Just to make matters worse, he doesn't usually work in the same location as me or the other developer.) Any suggestions on debugging the problem? My first try will be to uninstall and reinstall Office, which I can do using corporate utilities without being admin. Note: yes, those are old versions of Office and Windows. We expect to upgrade later this year.

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• Computer Freezes with "Bugcheck 0" on Windows 7. How do I figure out why?

  - by George Stocker

  After about 10 minutes of running, my computer will hang, exhibiting the following symptoms: Both monitors act as if there is no image being sent to them (on, but blacked out) The CAPS Lock key on the keyboard will not respond. The computer appears to still be running: CPU Fan is whirring. When I reboot, Windows says "The previous shutdown was unexpected." I've enabled the 'don't automatically restart' on an error, and asked the computer to make a memory dump whenever it crashes, but it hasn't done either. The problem is that there's no bugcheck for me to go off of, so there's no way for me to determine what the cause is (I think). Here are my system specs: Intel Core 2 Duo E6750 Gigabyte P35C-DS3R w/ 4.00 GB (DDR2 Ram) Nvidia 8800 GT Windows 7 I've tried running the Windows Memory checker, but the system also freezes when using that after about 10 minutes as well. How can I diagnose the problem with no bugcheck and no ability to run a memory checker? Update Running Memtest86 also causes the computer to crash (looks like it doesn't make it through a full pass - it was only running for about 10 minutes when the PC stopped responding).

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• Putty freezes at random when logging into a remote machine in another continent

  - by vito

  I have to ssh to a remote machine in Europe from Asia every day for my work. But Putty freezes sometimes at totally random times and I have no choice but to close and re-open a new ssh session. It's frustrating especially when I'm editing something or executing a long running program. I know the question really doesn't have much details ('cause nothing seems to be wrong with the network at all). Has anyone experienced this sort of issue with Putty and had resolved it? Thanks for your time!

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• Windows 7 hangs after going into sleep a second time

  - by Brian Stephenson

  I've searched everywhere around Google and can't figure out why this is happening so I decide to ask here to see if anyone has a problem like this. Like it says in the title, whenever I sleep ONCE I'm able to wake the system, but going back to sleep again AFTER waking up for the first time results in it hanging on no input and no output, with the fan spinning as fast as possible and alot of heat being spewed out by the fan as well. I've tried various things like setting all USB Hub Root's to not get switched off for power saving, disabling USB selective suspend, disabling PCI-e link state power management, and even unplugging ALL USB devices and it wont wake up after the second attempt. And I've even waited up to a full hour of the CPU fan spinning loudly and it's still stuck trying to wake up. The only USB devices I use are a Microsoft USB Comfort Curve Keyboard 2000 (IntelliType Pro) and a generic HID compliant mouse from Creative model number OMC90S "CREATIVE MOUSE OPTICAL LITE". My other devices like external drives and controllers are unplugged when I'm not using them as having too many USB devices plugged in at a time causes a deadlock on almost all of the ports I have. Here's my system specifications (Most of these are from CPU-Z): Brand: Gateway DX4300-19 Mainboard: Gateway RS780 Chipset: AMD 780G Rev 00 Southbridge: AMD SB700 Rev 00 LPCIO: ITE IT8718 BIOS: American Megatrends Inc. ver P01-A4 09/15/2009 CPU: AMD Phenom II X4 810 at 2.60 GHz RAM: 8.0 GB DDR2 Dual Channel Ganged Mode at 400 MHz GPU: ATI Radeon HD3200 Graphics Intergrated - RS780 OS: Windows 7 Home Premium x64 OEM (Acer Group) HDD: WDC WD10EADS-22M2B0 1.0 TB (Western Digital Green Caviar) My BIOS has absolutely no control over how I setup the sleep mode to be either S1 or S3. So I can't check these settings or even change them. Hybrid sleep is also disabled, I can successfully go into hibernation and wake from hibernation but this is painfully slow due to a harddrive problem I'm having with this "Green Drive". (Hibernation takes over ~3 minutes to complete) Any help would be appreciated, thanks.

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• System freezes for 5 seconds when seeking in or skipping to songs and videos

  - by pragmatick

  When I start playing a new video or MP3 or skip to a time when playing them, my system hangs for a couple of seconds. A restart solves this problem, but only for a while. It does not matter which player I use (VLC, Media Player, Winamp, Zoom Player), which media files or if they are located on a network drive or on the local hard drive. Everything else works flawlessly and after the playing has started, there are not problems - until I switch to another file. Additionally, when the Winamp playlist continues to the next song, the system does not hang. When I skip to the next song manually, the system hangs. I've been using Windows XP for years and consider myself a fairly professional windows user, but I have no idea what could cause this. Dual-core 2Ghz, 2GB RAM, Windows XP SP3, Audigy card with kxproject. Worked flawlessly for years. Would be glad if anyone could help.

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• How to stop Firefox on an SSD from freezing when using the search box or submitting a form?

  - by sblair

  Firefox usually freezes for about a second whenever I search for something from the toolbar search box, when submitting a form, or when clearing the search box history. I suspect it has something to do with the auto-complete feature. Using Windows 7's Resource Monitor, the problem seems to be from the file: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\formhistory.sqlite-journal I believe this is a temporary file which caches database writes. The following screenshot shows the very high response times from six different searches, and that the queue length on drive C shoots off the scale: My Firefox profile is on an Intel X25-M G2 SSD. The problem doesn't seem to occur if I create a new profile on a hard disk drive. However, I'd like to know why the problem exists on the SSD in the first place (because it's an annoying problem which contradicts the reason I bought an SSD, and it might happen with other applications too), and how to prevent it. It still occurs if Firefox is started in safe mode, and with the recent beta versions. Updates: VACUUMing the Firefox profile databases does not help with this problem. The SSD Optimizer in the Intel SSD Toolbox does not help either.

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• KB980408: Fix for Explorer freezing: does anyone know what app caused it?

  - by Ian Boyd

  Microsoft released an update for Windows 7 today (Tuesday, April 27, 2010): KB980408: The April 2010 stability and reliability update for Windows 7 and Windows Server 2008 R2 is available. The update fixes, among other things: Windows Explorer may stop responding for 30 seconds when a file or a directory is created or renamed after certain applications are installed. i'm not experiencing it on my own Windows 7 machine, but two colleagues at work were experiencing the problem. i would really like to know what applications were causing problems. Microsoft will never call out the misbehaving applications. i want to know what software i should be ridiculing and insulting. And avoid in the future. Did anyone who was experiencing this problem isolate the applications?

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• Keyboard causing freezes

  - by fluteflute

  My problem started on Windows XP: a computer (that was working fine for many years) had a problem, that I can't quite remember (may have been to do with the startup process) - but I solved it by swapping the keyboard with one on another machine. Now for several years the problematic keyboard has been working fine - on my main machine that runs Ubuntu. I also dual boot Windows XP - and have had no problems on either OS. However I recently installed Ubuntu 11.04 Natty (pre-alpha) and found that any keyboard press causes freezes. (All still works fine on Ubuntu 10.10 and 10.04 and Windows XP) Just wondering why I might be experiencing this? Seems strange to me that's its not consistent.

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• Windows Vista x64 freezes randomly

  - by François Daemin

  Hello, my computer (a Dell XPS M1330 - Vista x64) hangs randomly. When it happens I can't run the task manager (or another app), nor the Start menu, and when i try to close an application the title bar shows "Not responding". In the event viewers, nothing particular, excepts the hard shutdown. (I apologize in advance for my bad english..)

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• How to kill tasks in Windows 7 when even Task Manager won't open or respond?

  - by endolith

  Occasionally one of my computers will get so bogged down that everything locks up, Ctrl+Alt+Del doesn't work, Task Manager won't open, or they work, but are opening so slowly that it will take hours or days to shut down other processes and regain control of the computer, etc. Is there a way to, for instance, force Task Manager to be highest priority so it always opens immediately with Ctrl+Shift+Esc even when some other process/driver is hogging the CPU? Is there some other program that can run in the background and open immediately like this? This question isn't about fixing "underlying problems". No matter how much memory you have, it's still possible for a rogue process to eat it all up and lock up the computer in page fault thrashing, hog the CPU, etc. This question is about how to take back control of the computer when that happens. Basically when these kind of lock-ups happen, I want to open some kind of task manager that pauses every other process and allows me to kill one of them, and then let everything resume so I can save my work, etc. Otherwise my only option is to hold down the power button. Antifreeze is supposed to do exactly what i want, pausing all other applications and starting a task manager to kill the offender, but in my testing, it actually does neither.

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• How to determine the root cause of a system lockup on Ubuntu 8.04 LTS?

  - by jdt141

  I'm currently working a project that involves setting up a PC/104 stack and running Ubuntu 8.04 LTS. We need to use the PC/104 stack because its an embedded application - and we're required to use a DeviceNet peripheral card to communicate to other devices. (DeviceNet is just a protocol on top of CAN.) Anyway, the following hardware is on the stack: Kontron MOPSPM104 with a 1GHz Intel Celeron processor ConnectTech FlashDrive/104 4GB Industrial Temp (-40 to +85 C) Woodhead (Molex) PC104DVNIO DeviceNet card A run of the mill 104 power supply The Kontron Board offers two serial ports, one VGA out, and two USB ports. The DeviceNet card is an ISA card. Because of this (per the User's Guide for the Kontron Board), I have manually set the IRQs in the BIOS to be appropriately configured, and turned off ACPI in both the BIOS and passed the appropriate flag in GRUB. I've installed Ubuntu 8.04 desktop, 32 bit. The problem that I'm having is that, from time to time, the entire 104 stack locks up. This only seems to happen in two cases, both of which we're running GNOME. We have a custom application that uses the DeviceNet card, and the system will lock up, or (more frequently) when we're running Firefox and either surfing for some information or trying to test it - typically by streaming video from a IP-camera. The reason I ask this questions is I cannot determine the root cause of this lockup. The IRQs appear to correctly configured in the BIOS and as the Kernel sees them, and nothing is logged to dmesg. If you all could help me determine the root cause of this lockup, I would greatly appreciate it. Thanks.

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• PC boots on then off & 30 sec. later on again, it wiil shut off on itself mostly in idle or just unexpecticly

  - by Jody

  This problem started w/ my sons desktop, it would just shut off after a bit of work or stay on for a long time & to get it to unfreeze is to cold boot it, i put a new HDD in & I still have the same issue, RAM is good power supply fan is moving quite as well as all the rest of the fans it has stayed fairly dust free, i'm at a loss ,I have defaulted all the factory settings changed battery & ungraded to a new OS. I still have the same problem. the power light stays on after it has shut down & when upon starting it goes straight to safe mode option page, I start in last good config. reboots again takes 30 sec. to boot & will work again for a while, the only other thing I haven't tried was a graphic card replace, i'm onboard video now & have been.

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• Windows 7 freezing unexpectedly

  - by Thomas Deutsch

  I have a Windows 7 computer here, which is freezing between 2 times a day and 1 time every second day. I see no problem, no special drivers, no special Apps are open, no encryption or something like that. Apps usually open then are Firefox, Thunderbird, Eclipse and maybe Office. Computer is just freezing. No Reboot, no shutdown, no bluescreen and no error. User has to hardreset it. Eventlog shows me an kernel error saying it has been unexpected rebooted due to an fatal error, but no statement about what kind of error happended. Anyone an idea what it can be? Chkdisk should be ok (currently, I run it a second time).

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• Arch Linux shows a blinking cursor instead of a booting installer

  - by fakedrake

  Arch Linux shows a blinking cursor instead of a booting installer. I ran sudo dd if=archlinux-2010.05-core-i686.iso of=/dev/sdb1 and checked the MD5 sums. I tried to boot it on two different PCs and got the same result: instead of booting GRUB — or anything useful, for that matter — it just showed a blinking cursor at the top left corner of the screen. The machines became unresponsive to any kind of input, the flash drive LED didn't seem to blink or shiver at all and there seemed to be no other activity whatsoever. I tried using another flash drive, but the machine completely ignored it, booting Windows "normally."

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• How to identify cause of system lock on debian squeeze?

  - by David Sanders

  I have a desktop system at work with debian squeeze installed. Every couple days or so, when I come in in the morning, the system appears to be asleep and won't wake up. I suspect it goes into power save mode and then doesn't receive the wake up signal when I click the mouse or touch the keyboard. Does anyone know where I should look in order to start tracking this down? Like log files, etc? I doubt it, but maybe the fact that I'm using a mac aluminum usb keyboard and a wireless usb mouse (that has an off switch) has something to do with it? Maybe, when I turn my mouse off at the end of the day, the system loses track of the device somehow? I dunno :P. Thanks in advance.

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• Windows 7 64 bit Installation freezes after a while durig the setup

  - by vinz243

  I have a windows 7 32 bits on my computer. Because i have 5 gb of ram (kingston) on my asus M2N motherboard and only 3 were able to be used, I bought W7 x64 and install it. It loads the wizard, but after a while, it freezes, and I have to force reboot. It first crashed while unzipping w7 files, but if I wait a while on the terms page for example, it can crash before, which make me think that it is a matter of time. I remember I had the same issue while booting on Ubuntu x64, it crashed randomly but not load completely. No bip or other messages. Configuration: Software OS (before) W7 x86 Pro New OS : W7 x64 Pro Antivirus : avast (bios verification ?) BIOS 03/27/2008 - v08.00.12 Hardware : Motherboard : Asus M2N Processor : AMD Athlon 64 dualcore @ 2.6 GHZ Memory : 5120 MB ((2 + 2) + (1)) NOTES : I ran a memory test using openSUSE cd, though i have not finished it, it ran. EDIT: I tried not to run the setup but wait, and i get the BSOD : A problem... TL;DW IRQL_NOT_LESS_OR_EQUAL If it is.. TL;DW ***STOP: 0x0000000A (0x0000000000000000,0x0000000000000002, 0x0000000000000001, 0xFFFFF8001A49ED1F)

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• Unable to diagnose Windows 7 lockup

  - by Delyan

  Basic info: Laptop Dell Studio XPS 13 (Intel P9600, 4GB RAM, NVidia 9400M card, 256G Samsung PM800 SSD) Windows 7 Ultimate, as well as Fedora 14 Here's the deal - Windows would just lock up out of nowhere, no log entries, no dumps, no BSOD, it just freezes. This happens mostly when idle (but it happened when I was using it too) and does not follow a concrete time frame. No input is accepted - only solution is to hold the power button. Although this sounds like a clean cut hardware issue, the reason I'm willing to rule this out is that my primary OS is Fedora 14. It's been working fine for the past 2 years and I've been stress testing the hardware (intentionally or not) every once in a while with no issues. I would like to ask if there's any way to get a diagnostic output from Windows in a situation such as this. The next step in my testing is to leave it in Safe Mode overnight and see if it locks up but even if I do that, I still need to figure out what component freezes it up during normal operation.

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• Sudden and frequent hangs on desktop computer: mobo or CPU fault?

  - by djechelon

  I have a desktop computer equipped with an ASUS Crosshair 2 Formula and a Phenom x6 3.2GHz CPU. My problem is that often the computer will hang all of a sudden, completely stopping responding. When that occurs, reset key is inoperative and power button turns the computer off but is unable to turn it back on. I have to physically disconnect power cable. The problem can occur anytime, when I'm booting Windows, when I'm logging in, when I'm listening to a song, when I'm browsing Internet, etc. It always occurs after very few minutes of 3D gameplay I thought it was a video card fault. I had 3 8800GTX so I could try all combinations of them: didn't fix I thought it was a RAM problem: I tried running with only a subset of my DDR2 banks but didn't fix. Almost every time I have to reset and reconfigure BIOS (without AHCI, Win7 won't boot, so I need to restore a few things). If I enable AMD Live, Cool&Quiet or other things from CPU configuration menu I'll be sure that the computer won't reach Windows desktop in 99% of cases (it randomly hangs somewhere in the boot process or even in the BIOS POST). Another interesting thing is that during the POST process the computer always takes unusually long time detecting USB devices (LCD POSTer shows USB INIT), and I've also tried disconnecting all USB devices but didn't take less time to POST BIOS revision is 2702, the latest. Today I found a different behaviour once: during boot screen I got a BSOD with error Stop 0x00000101 A clock interrupt was not received on a secondary processor within the allocated time interval, and this is usually related to overclocking, but I never overclocked my CPU. Judging from the description of my problem, hoping someone had the same and fixed, and since I don't have a spare CPU or motherboard for replacement, I'd like to ask if you think this is a problem with faulty CPU or faulty motherboard, and if I can perform additional tests (I mean software tests because of my lack of spare components) to identify the component to replace.

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• Django freezes when adding objects through the admin

  - by Quartz

  I have a Django 1.1 website running via Apache/mod_wsgi with a PostgreSQL 8.3.1 database. Recently, when I added objects through the admin interface, the connection froze up and I lost several worker processes, so I had to restart Apache. Upon trying to replicate this, I found that it only happens through the admin: if I go into the Django shell and issue the same insert, it works fine. Also, performing an UPDATE operation works without issues, so just INSERTs. I've rebuilt indexes on PostgreSQL and run a full VACUUM. Error logs don't show anything, and I can't figure out for the life of me what's wrong. Anyone have any ideas?

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• KB980408: Fix for Explorer freezing: does anyone know what app caused it?

  - by Ian Boyd

  Microsoft released an update for Windows 7 today (Tuesday, April 27, 2010): KB980408: The April 2010 stability and reliability update for Windows 7 and Windows Server 2008 R2 is available. The update fixes, among other things: Windows Explorer may stop responding for 30 seconds when a file or a directory is created or renamed after certain applications are installed. i'm not experiencing it on my own Windows 7 machine, but two colleagues at work were experiencing the problem. i would really like to know what applications were causing problems. Microsoft will never call out the misbehaving applications. i want to know what software i should be ridiculing and insulting. And avoid in the future. Did anyone who was experiencing this problem isolate the applications?

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• Apache freezing, How to detect which virtual host is getting hit?

  - by mr-euro

  I have a production server that in the last 24 hours has been hard rebooted 4 times due to freezes. Ping is fine but all other services time-out (Apache, SSHd, etc). I have now diagnosed it to Apache running out of memory due to an exorbitant amount of child processes forking suddenly within seconds of starting Apache. Stopping Apache just after rebooting keeps the server stable again. My two questions are: Is there a way to detect which of the vhosts is being suddenly hammered without looking into each vhost's access log one by one? Is there a way to quickly enable/disable vhosts without commenting (#) them all out in httpd.conf?

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• how to diagnose a hard system seizure? Dell+Ubuntu

  - by rob

  I've got Ubuntu 9.10 on a Dell Vostro 420 desktop, a little over a year old, which I use for plain vanilla work stuff (email, web, terminal, text editor). Every now and then, at totally random times, it completely freezes on me. Hard. Mouse and keyboard stop working, cursor stops blinking, clock stops moving. All I can do is hold down the power button on the front of the box to shut it off. Sometimes it happens after several months of continuous uptime; sometimes it happens a few minutes after a reboot, while all I've done is open a terminal to look at log files, or maybe firefox to do a google search. Each time, there is nothing at all in /var/log/messages at the time of the crash. This makes it seem like a hardware problem, and indeed a few months ago I opened the box and wiggled everything and the problem went away for a while. But now it's back. I went in and checked everything, took out each RAM card and reseated. No luck. I ran all the system diagnostics (the long version) and everything passed with flying colors. Something is messed up in this box, but without any useful logs or failed tests, how in the world am I going to find it? And of course, Dell's not gonna help me cause I went and replaced Windows with Ubuntu. What steps would you take next to track down this problem?

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