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• Mac Finder: WD My Passport won't mount

  - by Matt

  I really need your help. I have a WD My Passport 650GB (with Firewire and USB). I'm using it for almost a year now and it always worked fine. While underway I simply plug it in via Firewire - at home I connect it to my Airport Extreme to have it available as a network storage. Today I connected the hd to my macbookpro (via firewire) and NOTHING. The hd is starting (clearly making a sound and the power-indicator is flashing) but it won't appear in Finder. I also tried it with USB - no sign. I ran Disk Utility and tried to repair the disk. At first try I got a red error line saying that something is wrong with the "headers". However the repair completed with a success message saying that everything is ok. I also verified the hd. Also with a success message. I did that a few times again and unplugged it in between. Never got the error with the headers again - it's always completing and saying everything is ok. However I can't mount the drive. That is what Disk Utility is showing. Any ideas on that? I really need the files on that hd. thank you in advance!

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• Time Machine/iMac loses all trace of external hard drive after a few days

  - by Bill

  First time posting, also a Mac newbie (recent windows convert) so I'm hoping I can get some help here :) I have a Hitachi Deskstar drive in an external casing that I got from ebuyer. (its one of those unknown fairly cheapish enclosures) connected via firewire. I hook it up and it works fine, but then at some point over the next week or so I'll realise that my last update was 3 days ago or so. At this point the Mac will not recognise the drive as existing and the only thing to do is switch off and on the external enclosure. It then works fine for a while. If I had to guess I'm assuming its powering down or something when the Mac goes into standby? Is there anyway to solve this?

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• SEAGATE Barracuda 7200.11 HDD not running

  - by Dane411

  After a huge research, I'm stuck at the beggining of getting my HDD data back. Whats happening to me is that in the moment when I plug the power wire to my external 1TB SEAGATE Barracuda 7200.11 ST31000333AS HDD Fw LC15, it makes the sound like it's spinning to almost full speed and then shuts down and spins up again, and so on. It's well known that those HDDs have a bad firmware that someday randomly fails. There are like 2 main problems identified, BSY (busy) state, and LBA0 error. Last time I connected it to power nothing happened, it didnt try to start at all, is it that so called bricked state? I guess my HDDs error is the first one, but I dont really know if what I described is that BSY state or not, neither I know how to check it. How could I know it? Thank you so much!

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• Clicks or ticks every minute when HDD is idle [closed]

  - by Ramy

  Possible Duplicate: Clicks or ticks every minute when HDD is idle My HDD is a My passport... It's 2 weeks old. I hear this tick or click followed by another one about 8-9 secs later, and they repeat every minute almost exactly... They usually happen and the LED light blinking.. It's not like the other clicks you hear that indicate any inevitable HDD failure, it's much lower in volume. I don't know what that is, however it's different than the rest of the HDD usual sounds...It's close to the sound of the mouse click. It sometimes also happens when I access a file on the drive mostly after being idle for a while, sometimes randomly not really sure... The drive though is working well, the SMART report comes out OK and without warning, and disk management shows it healthy... What could be the cause of this??

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• Disable "Turn off hard disk after" in windows 7

  - by Andreas Bonini

  How can I disable this feature? In the power options apparently I can only choose the minutes and I don't see a "Off" option. If I set it to 0 minutes, it sets itself to 1. For now I set it to 20000000 minutes, but a real solution would be nice.

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• Hard Disk Not Counting Reallocated Sectors

  - by MetaNova

  I have a drive that is reporting that the current pending sectors is "45". I have used badblocks to identify the sectors and I have been trying to write zeros to them with dd. From what I understand, when I attempt writing data directly to the bad sectors, it should trigger a reallocation, reducing current pending sectors by one and increasing the reallocated sector count. However, on this disk both Reallocated_Sector_Ct and Reallocated_Event_Count raw values are 0, and dd fails with I/O errors when I attempt to write zeros to the bad sectors. dd works fine, however, when I write to a good sector. # dd if=/dev/zero of=/dev/sdb bs=512 count=1 seek=217152 dd: error writing ‘/dev/sdb’: Input/output error Does this mean that my drive, in some way, has no spare sectors to be used for reallocation? Is my drive just in general a terrible person? (The drive isn't actually mine, I'm helping a friend out. They might have just gotten a cheap drive or something.) In case it is relevant, here is the output of smartctl -i : Model Family: Western Digital Caviar Green (AF) Device Model: WDC WD15EARS-00Z5B1 Serial Number: WD-WMAVU3027748 LU WWN Device Id: 5 0014ee 25998d213 Firmware Version: 80.00A80 User Capacity: 1,500,301,910,016 bytes [1.50 TB] Sector Size: 512 bytes logical/physical Device is: In smartctl database [for details use: -P show] ATA Version is: ATA8-ACS (minor revision not indicated) SATA Version is: SATA 2.6, 3.0 Gb/s Local Time is: Fri Oct 18 17:47:29 2013 CDT SMART support is: Available - device has SMART capability. SMART support is: Enabled UPDATE: I have run shred on the disk, which has caused Current_Pending_Sector to go to zero. However, Reallocated_Sector_Ct and Reallocated_Event_Count are still zero, and dd is now able to write data to the sectors it was previously unable to. This leads me with several other questions: Why aren't the reallocations being recored by the disk? I'm assuming the reallocation took place as I can now write data directly to the sector and couldn't before. Why did shred cause reallocation and not dd? Does the fact that shred writes random data instead of just zeros make a difference?

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• External hard drive is recognized but not mounted in OS X

  - by Sam Bryant

  My external HD got unplugged without ejecting and my Mac will no longer mount the drive, but it recognizes it's there. I already tried repairing the disk in Disk Utility, and erasing it in Disk Utility, and it still won't mount. I can't imagine the hardware is actually damaged otherwise it wouldn't even recognize it (Right?). Is there any other software solution I can try? Recovering my files is not a concern.

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• Ubuntu 12.04 doesn't detect hard disk partitions

  - by m0skit0

  I just installed Ubuntu 12.04 32-bit on an ASUS Laptop and wanted to install it in another one, the ASUS A55V. After booting the laptop and setting up Windows 7 (I unfortunately cannot wipe out Windows), and creating one extra partition to install Ubuntu there, when I reboot from USB and launch Ubuntu installation, it doesn't recognize any partition on /dev/sda, but shows the whole disk as unpartitioned. I guess this is due to UEFI, but I don't know how I can make Ubuntu see the partitions created by Windows. Or any workaround for this to be able to install Ubuntu on /dev/sda. Thanks in advance

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• Hibernate speed, and hard drive temperature

  - by cometbill

  My computer is taking in the region of 4 minutes or so, to hibernate 4GB of RAM. Also, resting my hand on the top of it is rather hot to the touch, so I ran CrystalDisk Info and that is reporting a temperature of 49 degrees C. I It's a Western Digital 5400 rpm drive, I've had it in the laptop since I bought it for most of the 2.75 years I've had it. Power on Count is 1219 Power on Hours is 3940 hours Boot up time is quicker than resuming from hibernate, too. Is there anything I can / should check ? Advice is greatly appreciated.

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• hardware: delay and distinct 'click' before hard drive access

  - by matt lohkamp

  I have a windows 7 box stashed away in my closet, containing (among other things) 2 big HDDs linked together as a mirrored volume - basically a super lazy NAS / media server. I've noticed that when that drive is accessed (whether locally, on the machine itself, or remotely, from another computer, or my xbox, for example) there's a noticeable pause, and then from the computer itself, a 'click!' noise, after which the drive is accessed; e.g. open \\computername\shared\, wait 2 seconds, hear 'click!' and then see files appear in windows explorer. Any ideas? Otherwise the drive preforms normally - is it a windows thing? a HDD-about-to-die thing? Or a "yeah that always happens, you've just never noticed it before" thing?

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• One hard drive missing after converting from ide to ahci

  - by user700859

  I have two 500GB SATA HDD in my desktop running XP. After converting from IDE to AHCI, the HDD I use to store data can no longer be accessed from XP. It shows only the first partition as 150GB, and data type is listed as RAW. However, if I boot into a live linux environment or if I pull that HDD out and connect it using USB, I can still get to all my files again. So I completely formatted the HDD into one single partition. But XP still does not recognize it. It still shows the disk as the 150GB partition and data type is still RAW. What's going on and how do I fix this? Thanks in advance.

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• Replace Hard Drive in Samsung NP900X1A - Need Disassembly Help Please

  - by xedgex

  Need to clone and restore existing 64GB HDD onto a 256GB HDD, can't manage to gain access to the internals of this laptop. I checked with Samsung, they do not make manuals available nor will they help over the phone as to how to remove the bottom cover of this Samsung NP900X1A Laptop. They did offer to sell me a manual BUT they are out of stock for another 10-15 days. I saw the screws under the 4 rubber feet and 4 rubber grommets, all removed but the cover is still on. Does anyone know if there are more screws to take off here? Also, I assume this replacement HDD will work (facto

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• Hard Drive Bad Sector marking utility

  - by Kevin Boyd

  I already have Windows XP, During installing Ubuntu(dual boot) the disk drive just stuck up at one place and doesn't seem to move ahead.. Is there a disk bad sector mark utility that just marks these sectors so that the disk doesn't seek them later. I tried running Seagate Seatools on the drive but both the short test and long test fail even before they start even chkdsk /f/r doesn't seem to work as the system locks up at stage four.

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• harddrive problem (usb external)

  - by masfenix

  Hey guys I am using a Maxtor One Touch 3 given to my by my uncle. It is connected through USB2.0 When I plug it in, XP installs it and says "the device is ready to use". But it dosnt show up on my computer. It dosn't even show up in disk mangement. I then install Acronis Disk Director (which detects it) but marks it as offline. if i try to change it to online, nothing happens. (actually the lights on the HD blink - meaning communication and goes back into offline mode). The lights on the HD return to a solid which mean "working properly". Here is a screenshot: Is there any way to extract the data off the drive? is the drive corrupt? sitll useable? edit: DISKPART screenshot: edit2: I ran Seagate diagnostic tool and this came up: Long Generic - Started 9/10/2010 6:44:36 PM Bad LBA: 0 Unable to repair Long Generic - FAIL 9/10/2010 6:46:41 PM SeaTools Test Code: 4

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• How Do You Stress-Test Your Hard Drives?

  - by MetaHyperBolic

  When looking for large new drives (= 1 TB) on newegg and the like, I note a number of reviews talking about drives being either D.O.A. or hitting the Click of Death (or even releasing the Magic Smoke) within a week or so of use. A portion of the reviews mention this phenomenon whether the drive in question is Western Digital or Hitachi or whatever. For those of you using Windows, what do you to: 1) Place a large initial stress on the drive to see if it can take it? For how long? 2) Test the drive afterwards (presumably with some sort of S.M.A.R.T. tool or others) to see if any negative changes have been noted? Note: This is one component of a larger plan for both high-availability and backups for my home data.

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• Repartition hard drive using Mac OS X, keep existing data

  - by Jonny

  I got a 1 TB disk a year or so ago and loaded it with some hundred of GB of data. I somehow neglected to check the file system, which turns out to be FAT-32 and thus too small for files bigger than 4 GB. So now I want to change it, without deleting the data. I thought I'd just make a new partition in the so far unused space. Then with the new partition, copy/move the data into the new partition, and then delete the old FAT-32 partition, and make the new partition bigger again... or just make a few more partitions. The critical step here is, can I make that new partition without ruining the data? The data should be fairly sequentially added to the start of the disk, but what do I know... so that's why I'm asking. Can I safely use Disk Utility for this? Any recommended file system?

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• spontaneous hard disk password

  - by sc

  I had an HP proliant server go down recently. All of the sudden the sas controller (e200i) would not see any of the physical disks. New disks were detected just fine. I thought it was odd that all 6 disks would go down at one time so sent them to a data recovery firm to find out what happened. I'm being told that, somehow, all of the disks were spontaneously password protected. These are Hitachi 2.5" drives and I guess this is something of a known issue. The company has worked for a while to try and recover them, with no luck. Has anyone had experience with this? Any recommendations for how to recover the drives or a company that might have the expertise to do so?

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• ownership of hard drive recoveery of files Windows 7

  - by Jeff

  Here is the issue. I have an old laptop that died that was running xp. I now have a win 7 laptop. I need to get the files off the old drive. Win 7 will not let me take ownership of the drive. I can runn the comand prompt in regular mode and do a dir on the drive that shows up as Q: drive in regular mode. I gives me the volume as c and the serial number. I can not take ownership in regular mode with the comand prompt or other means. Microsoft site says use safe mode with networking. So I go to safe mode the drive shows up as G: in safe mode. I use the comand prompt Takeown /f G: and get the device is not ready error. I am at a loss. All I want is to retrieve my files from this drive. Any ideas or sugestions. I don't see how you can dir and get some info in one mode and not acces it in another. I have to get ownership and permissions fixed to get in the drive to get my files. Thanks in advance. I might add that I am using a usb3.0 to ide/sata cable adapter. Software came with the device but I can't make heads or tails out of the manual to know if any of the software can help me. The soft ware is PCClone Ex lite, and Clone Drive Soft ware

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• About Hard Disk Drive Docks

  - by Crossbrowser

  I'm thinking of buying a drive dock to put my unused large HDD to use. I will also probably use the dock to backup files and swap the drives regularly. I have a few questions though: Are they noisy? I plan to use them via USB (because I don't think I have eSata connectors), am I gonna want to kill myself every time I backup? (I know it's supposed to be 480 Mbps, but how realistic is this?) Do you recommend a particular model? (I was thinking about this Startech HDD dock) Thank you

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• External-Harddisk drive couldn't run unless in safe mode

  - by zfm

  This is the strangest thing ever happened to me... I have an external harddisk drive (ext-HDD), bought around 2 years ago (don't know whether this is an important issue or not). Here, I have a video file (.avi) in my internal harddisk dive (HDD), it worked very well, then I copy it to my ext-HDD, but I couldn't run the file directly from my ext-HDD! I tried to copy it back to my HDD (from the ext-HDD), and now the copy couldn't be run on my HDD too. Remember that I copy the file, so the original one was still there. I tried to go to safe mode (forget to mention, I use Windows 7 Pro), and this is where the strange thing happened, the copied files (both in ext-HDD and HDD) can be run in this safe mode. So, my question is, what could actually be happened there? PS: My ext-HDD is Axioo, 250 GB, exFAT... Edited: Currently I used MacOSX, and the file in the harddisk still can't be run. I haven't tried safe mode for Mac (is there one?), but will try later (if there is)

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• Autoplay for USB drive keeps popping up

  - by Adam Haile

  I have a Seagate external 2TB USB drive that when I leave it plugged in, the Autoplay dialog asking what to do with the drive pops up about once every 30-60 minutes. No matter how many times I tell it to go away, it keeps coming back. I have tried multiple power supplies, USB cables, and all the USB ports on my machine...but it keeps doing the same thing. Also, this does not happen with the same drive on a different computer. Could this be some power or configuration setting that is causing this? I'm running Windows 7 x64 (the computer it works on is x86)

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• 750Gig Hard Drive shows full with only 315Gigs used

  - by Chris Kelly

  I have a Win7 laptop with a 750Gig C: drive. It came partitioned with 714Gig usable from manufacturer. I installed programs, music files, etc up to 285 gigs. As of a few weeks ago it showed 285 Gigs. Two weeks of house guests later and it shows HD is full. I deleted some files but it still shows 652 Gigs on this drive while there are only 285 Gigs on drive. Relevant details: I am Administrator on laptop and have fair knowledge of what I am doing. I did not restore from backup, restore from mirror, upgrade HD's or anything else that would have touched the partition structure. Just daily use as imaging machine and web. I have checked partitions under disk administrator - no change, still partitioned with 714Gigs usable. Have looked through computer C drive by hand showing Hidden files and folders - no change. I have used JDisk Report to double check - it shows I have only 285 Gigs on C drive. I triple checked with TreeSize run as Administrator and it also shows 285 Gigs on C drive - yet Windows 7 still shows almost full. I used Windows 7 Utilities to Check for Disk Errors, and Defragged the drive. No errors shown and no change after Defrag.

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• Hard Drive Won't Boot After OS Install

  - by Chris

  This is my step by step process on a Dell Inspiron 6000 with a brand new 320 HD: Turn on Laptop Insert Xubuntu 9.1 disc Boot to CD-rom After boot has finished, I install and instance of Xubuntu on the machine After install (without any errors), I reboot the the machine On reboot, the BIOS claims to be unable to read from device What could this be? (Feel free to ask for more information to perform a proper diagnosis)

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• How to automatically take daily HDD backup?

  - by user13107

  I think my HDD might have crashed. I don't want to lose data if this happens again. I have dual boot Windows/Ubuntu system. What is the best way to backup data and other software settings in Ubuntu? I don't care much about Windows partition, important stuff is in Ubuntu. I have 1 Tb external HDD (laptop HDD is of 500 gb total). One way would be to run rsync every day (or via cronjob) to backup everything to external HDD. What might be better ways of achieving this (backup)? Also are instant backup software recommended? Are there any disadvantages of instant backup as opposed to daily rsync?

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• Hard Disk recovery

  - by Shaihi

  I have 3 disks of the same type model and year of production. All the disks were used part of a generic solution of an IBM server solution. My problem is that all 3 disks suffered the same malfunction at the same exact time and are now dis-functional. I went to two different expert's laboratories and got the same answer: To recover the data they need another identical disk from which they can take spare parts. Can my case really be that clinical? Anyway, I am not sure if this question belongs to this forum, but I am looking to buy the following disk: IIBM ESERVER XSERIES IBM P/N 24P3707 IBM FRU 24P3708 146.8GB USCSI 10K RPM PART NOMBER 9V2005-027 I already bought a disk with the same part number, but the labs said that apparently I need a disk that was manufactured in the same factory. That means that all the numbers have to be exactly the same. If anybody know where I can purchase such a disk (the information on the lost disks is really important to me), please tell me the place.

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