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  • Whatchamacallit: You know how there are breadcrumbs and sliders and whatnot

    - by Richard
    What do you call it when a web site (especially corporate/retail) has a series of rows with thumbnails, each with a little caption/description beneath explaining some benefit or feature of a product or service. Is there a name for this? I'm building a theme that incorporates this kind of design and I was hoping there is some kind of shorthand for this design feature. If you don't know what I'm talking about, check out one of the links below. http://themeforest.net/item/revolution-minimalist-business-html-template/full_screen_preview/2295335 http://themes.two2twelve.com/preview?theme=freshserve

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  • HLSL - Creating Shadows in 2D

    - by richard
    The way that I create shadows is by the following technique: http://www.catalinzima.com/2010/07/my-technique-for-the-shader-based-dynamic-2d-shadows/ But I have questions to HLSL. The way that I currently do it is, I have a black and white image, where Black means 'object', and white means 'nothing'. I then distort the image like in the tutorial. I do this with a pixel shader, but instead of rendering to the screen, I render to a texture, back to my application. I then take this, and create the shadows, and then send it back to the graphics card to undo the distortion, after the shadow has been added - this comes back and I have a stencil of shadow. I can put this ontop of the original image and send them back to the graphics card, which then puts them on the screen. To me this is alot of back and forth. Is there a way i can avoid this? The problem that I am having is that I need to basically go through all positions in the texture 3 times, and use the new new texture every time instead of the orginal one. I tried to read up on Passes, but i don't think that i am heading in the right direction there. Help?

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  • Python or Ruby in 2011.

    - by Sleeper Smith
    What I'm really asking is, in the current services and technologies provided, which is a more "useful" language? Which one has more opportunity? Some background info first. I'm a .net C# dev for 5 years. Having done a few projects on Amazon AWS, I'm looking to start a few projects of my own. But Azure's too expensive, and AWS has too much management overhead. My current choice is Google App Engine and Python. Logical enough. But what I want to ask here is this: In Linux world, which is more useful? Recently heard about Heroku for Ruby. How viable is this? Looking at the pricing model indicates that it's more expensive. Which one has more up-to-date and exciting open source projects? For instance Trac is just plain out dated compared to Redmine. One of the big reason pulling me for Ruby is Redmine. Implementations? IronPython/IronRuby/JRuby etc etc. Which one is more standardised and more implementation agnostic? Which one is easier to port between Windows/Linux? Anyway, your input and thoughts are greatly appreciated. thanks.

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  • Customer Concepts TV

    - by Richard Lefebvre
    Eliminate the Guesswork in Your Customer's Sales Organization Selling is the lifeblood of every business. In the past, companies would increase headcount to boost sales. In today’s business environment, companies need to re-evaluate the way in which they sell. Sales and marketing organisations must optimise performance, increase team productivity and focus on the best opportunities. Oracle Fusion CRM has been specifically designed with tools to help sales and marketing teams improve efficiency and drive revenue. Territory modeling and management, quota and commission management, collaborative features, real-time customer information and mobile device integration are just some features incorporated. Join us on Customer Concepts TV as we aim to help you find the right strategy for your prospect and customers. Whether they already have a CRM solution in place or are looking for the next level of CRM implementation, this online TV show will give you very practical advice that can help you to make the most out of your CRM implementation.Register now to reserve your spot for this exclusive, live-stream event. Customer Concepts TV comes to you on April 24. Watch the Customer Concepts TV trailer here

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  • How to have many Ubuntu workstations centrally managed?

    - by Richard Zak
    I have about a dozen Alienware workstations that are used for CUDA development and for execution of MPI jobs. What is the best way to manage them? I'd like to have something like an apt-get but for several systems, and a way to reimage a system simply and centrally. It seems that a combination of Landscape and Canonical's MAAS would be a good fit, but I need an open source solution. Any thoughts?

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  • How To Validate an Email Address

    - by Richard Jones
    I’m using my blog today as book mark service today. I just found this article on howto really validate if an email address exists. I’ll have a go at wrapping this article into a WCF/Webservice http://www.webdigi.co.uk/blog/2009/how-to-check-if-an-email-address-exists-without-sending-an-email/

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  • A weekend with the Samsung Galaxy Tab

    - by Richard Mitchell
    This weekend I took one of the Samsung Galaxy Tabs we have lying around the office here home to see how I got on with it as I've been thinking of buying one. Initial impressions The look and feel of the Tab is quite nice. It's a lot smaller than an iPad but that is no bad thing as I imagine they are targeted at different markets. The Tab fits into my inside coat pocket nicely and doesn't feel like it's weighing me down too much. Connecting up the Tab to the network at work was fine, typing in...(read more)

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  • How a .NET Programmer learn Big Data/Hadoop? [on hold]

    - by Smith Pascal Jr.
    I have been ASP.NET developer for sometime now and I have been reading a lot about Big Data- Hadoop and its future as to how it is the next technology in IT and how it would be useful to create million of jobs in US and elsewhere in the world. Now since Hadoop is an open source big data tool which is managed by Apache Server Foundation Group, I'm assuming I have to be well aware of JAVA - Correct me if I'm wrong. Moreover, How a .NET programmer can learn Big Data and its related technologies and can work professionally full time into this technology? What challenges and opportunities does a .NET professional face while changing the technology platform? Please advice. Thanks

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  • Getting Ethernet driver to crippled machine

    - by Richard
    The reply at How do I install drivers for the Atheros AR8161 Ethernet controller? probably helps me. I have a Toshiba S855, bought yesterday. lspci -vv | grep Atheros command from the terminal shows me I have the AR8161 Gigabit Ethernet controller (rev 10) However the answer sudo apt-get install ... requires an internet connection. How can I, using another machine, capture the necessary information on that other machine to copy across to the crippled machine, and then how do I build from there. Thanks in anticipation

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  • SQL Server-Determine which query is taking a long time to complete

    - by Neil Smith
    Cool little trick to determine which sql query which is taking a long time to execute, first while offending query is running from another machine do EXEC sp_who2 Locate the SPID responsible via Login, DBName and ProgramName columns, then do DBCC INPUTBUFFER (<SPID>) The offending query will be in the EventInfo column.  This is a great little time saver for me, before I found out about this I used to split my concatenated query script in to multiple sql files until I located the problem query

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  • A way to return multiple return values from a method: put method inside class representing return value. Is it a good design?

    - by john smith optional
    I need to return 2 values from a method. My approach is as follows: create an inner class with 2 fields that will be used to keep those 2 values put the method inside that class instantiate the class and call the method. The only thing that will be changed in the method is that in the end it will assign those 2 values to the fields of the instance. Then I can address those values by referencing to the fields of that object. Is it a good design and why?

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  • isometric background that covers the viewport [on hold]

    - by Richard
    The background image should cover the viewport. The technique I use now is a loop with an innerloop that draws diamond shaped images on a canvas element, but it looks like a rotated square. This is a nice example: ,that covers the whole viewport. I have heard something about clickthrough maps, but what more ways are there that are most efficient with mobile devices and javascript? Any advice in grid design out there?.

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  • Why to avoid SELECT * from tables in your Views

    - by Jeff Smith
    -- clean up any messes left over from before: if OBJECT_ID('AllTeams') is not null  drop view AllTeams go if OBJECT_ID('Teams') is not null  drop table Teams go -- sample table: create table Teams (  id int primary key,  City varchar(20),  TeamName varchar(20) ) go -- sample data: insert into Teams (id, City, TeamName ) select 1,'Boston','Red Sox' union all select 2,'New York','Yankees' go create view AllTeams as  select * from Teams go select * from AllTeams --Results: -- --id          City                 TeamName ------------- -------------------- -------------------- --1           Boston               Red Sox --2           New York             Yankees -- Now, add a new column to the Teams table: alter table Teams add League varchar(10) go -- put some data in there: update Teams set League='AL' -- run it again select * from AllTeams --Results: -- --id          City                 TeamName ------------- -------------------- -------------------- --1           Boston               Red Sox --2           New York             Yankees -- Notice that League is not displayed! -- Here's an even worse scenario, when the table gets altered in ways beyond adding columns: drop table Teams go -- recreate table putting the League column before the City: -- (i.e., simulate re-ordering and/or inserting a column) create table Teams (  id int primary key,  League varchar(10),  City varchar(20),  TeamName varchar(20) ) go -- put in some data: insert into Teams (id,League,City,TeamName) select 1,'AL','Boston','Red Sox' union all select 2,'AL','New York','Yankees' -- Now, Select again for our view: select * from AllTeams --Results: -- --id          City       TeamName ------------- ---------- -------------------- --1           AL         Boston --2           AL         New York -- The column labeled "City" in the View is actually the League, and the column labelled TeamName is actually the City! go -- clean up: drop view AllTeams drop table Teams

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  • Should a model binder populate all of the model?

    - by Richard
    Should a model binder populate all of the model, or only the bits that are being posted? For example, I am adding a product in my system and on the form i want the user to select which sites the new product will appear on. Therefore, in my model I want to populate a collection called "AllAvailableSites" to render the checkboxes for the user to choose from. I also need to populate the model with any chosen sites on a post in case the form does not validate, and I need to represent the form showing the initial selections. It would seem that I should let the model binder set the chosen sites on the model, and (once in the controller method) I set the "AllAvailableSites" on the model. Does that sound right? It seems more efficient to set everything in the model binder but someone is suggesting it is not quite right. I am grateful for any advice; I have to say that all the MVC model binding help online seems to cite really simple examples, nothing complicated. Do I really need a GET and a POST version of a method? Can't they just take the same view model? Then I check in my model binder if it is a GET/POST, and populate all the model accordingly.

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  • Runtime analysis

    - by Joe Smith
    can someone please help me with the analysis of the following function (for inputs of size n). The part that confuses me the most is the inner for loop. def prefix_sums(L): # Total cost = ? pSum = [] #cost = 1 for a in range(len(L)+1): # range + body of function = (n+1) + (n+1)*(body) ? s = 0 #cost = 1 for b in range(a): # cost = ? s = s + L[b] #cost = operation + accessing list = 2 pSum.append(s) #cost = 1 return pSum #cost = 1 What I need to do is figure out the cost of each statement.

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  • What can you do to decrease the number of live issues with applications?

    - by User Smith
    First off I have seen this post which is slightly similar to my question. : What can you do to decrease the number of deployment bugs of a live website? Let me layout the situation for you. The team of programmers that I belong to have metrics associated with our code. Over the last several months our errors in our live system have increased by a large amount. We require that our updates to applications be tested by at least one other programmer prior to going live. I personally am completely against this as I think that applications should be tested by end users as end users are much better testers than programmers, I am not against programmers testing, obviously programmers need to test code, but they are most of the times too close to the code. The reason I specify that I think end users should test in our scenario is due to the fact that we don't have business analysts, we just have programmers. I come from a background where BAs took care of all the testing once programmers checked off it was ready to go live. We do have a staging environment in place that is a clone of the live environment that we use to ensure that we don't have issues between development and live environments this does catch some bugs. We don't do end user testing really at all, I should say we don't really have anyone testing our code except programmers, which I think gets us into this mess (Ideally, we would have BAs or QA or professional testers test). We don't have a QA team or anything of that nature. We don't have test cases for our projects that are fully laid out. Ok, I am just a peon programmer at the bottom of the rung, but I am probably more tired of these issues than the managers complaining about them. So, I don't have the ability to tell them you are doing it all wrong.....I have tried gentle pushes in the correct direction. Any advice or suggestions on how to alleviate this issue is greatly appreciated. Thanks.

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  • Can I run MS Office apps installed under windows with Ubuntu

    - by Richard
    I don't have the option of installing the MS Office apps under Wine mostly as I simply don't have them, but these apps do exist on the workstation I use at work. I have installed Ubuntu on this machine on the same partition as MS Windows via the run-Ubuntu-as-a-Windows-app (not quite verbatim) installation instructions. The MS Windows is XP Professional and the MS Office version is 2007. Perhaps there are two scenarios, one where I can simply use the apps where they sit, and another where I can somehow "install" the existing executables into Ubuntu (Wine?) rather than installing their iso's (or whatever), which, again, i don't have. Anyway, whatever you can tell me about this is good with me. Thank you so much.

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  • NDC Oslo

    - by Alan Smith
    Originally posted on: http://geekswithblogs.net/asmith/archive/2013/06/14/153136.aspx2013 has been a hectic year for conference presentations so far, NDC in Oslo has been the 6th conference I have attended, and my session there was my 11th conference presentation this year. I have been meaning to make the short trip over from Stockholm to NDC for a few years, and this was the first time I made it. I have heard a lot of great things about the event, and was impressed with the location, the sessions, and most of all the atmosphere around the event boots and during the party on Thursday evening. The session I was delivering was my “Grid Computing with 256 Windows Azure Worker Roles & Kinect” demo, which I have delivered at many events over the past 12 months. The demo went fine. I’m always a little nervous when I try to scale out the application to 256 worker roles, it almost always works well and the application will scale in minutes, but very occasionally there can be a longer delay due to the provisioning process in the Windows Azure data centers. This would not be an issue for many scenarios, but when standing on stage in front of a room full of developers you really want things to run smoothly. A number of people have suggested that I should pre-provision an environment so that it is guaranteed to be there when I run the demo during a session. For me the aim has always been to show the rapid scalability on cloud-based platforms live on stage. Pre-provisioning an environment may make for a more reliable demo but to me that would be cheating, and not half as much fun!

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  • Translating Your Customizations

    - by Richard Bingham
    This blog post explains the basics of translating the customizations you can make to Fusion Applications products, with the inclusion of information for both composer-based customizations and the generic design-time customizations done via JDeveloper. Introduction Like most Oracle Applications, Fusion Applications installs on-premise with a US-English base language that is, in Release 7, supported by the option to add up to a total of 22 additional language packs (In Oracle Cloud production environments languages are pre-installed already). As such many organizations offer their users the option of working with their local language, and logically that should also apply for any customizations as well. Composer-based UI Customizations Customizations made in Page Composer take into consideration the session LOCALE, as set in the user preferences screen, during all customization work, and stores the customization in the MDS repository accordingly. As such the actual new or changed values used will only apply for the same language under which the customization was made, and text for any other languages requires a separate upload. See the Resource Bundles section below, which incidentally also applies to custom UI changes done in JDeveloper. You may have noticed this when you select the “Select Text Resource” menu option when editing the text on a page. Using this ensures that the resource bundles are used, whereas if you define a static value in Expression Builder it will never be available for translation. Notice in the screenshot below the “What’s New” custom value I have already defined using the ‘Select Text Resource’ feature is internally using the adfBundle groovy function to pull the custom value for my key (RT_S_1) from the ComposerOverrideBundle. Figure 1 – Page Composer showing the override bundle being used. Business Objects Customizing the Business Objects available in the Applications Composer tool for the CRM products, such as adding additional fields, also operates using the session language. Translating these additional values for these fields into other installed languages requires loading additional resource bundles, again as described below. Reports and Analytics Most customizations to Reports and BI Analytics are just essentially reorganizations and visualizations of existing number and text data from the system, and as such will use the appropriate values based on the users session language. Where a translated value or string exists for that session language, it will be used without the need for additional work. Extending through the addition of brand new reports and analytics requires another method of loading the translated strings, as part of what is known as ‘Localizing’ the BI Catalog and Metadata. This time it is via an export/import of XML data through the BI Administrators console, and is described in the OBIEE Admin Guide. Fusion Applications reports based on BI Publisher are already defined in template-per-locale, and in addition provide an extra process for getting the data for translation and reloading. This again uses the standard resource bundle format. Loading a custom report is illustrated in this video from our YouTube channel which shows the screen for both setting the template local and running an export for translation. Fusion Applications Menus Whilst the seeded Navigator and Global Menu values are fully translated when the additional language is installed, if they are customized then the change or new menu item will apply universally, not currently per language. This is set to change in a future release with the new UI Text Editor feature described below. More on Resource Bundles As mentioned above, to provide translations for most of your customizations you need to add values to a resource bundle. This is an industry open standard (OASIS) format XML file with the extension .xliff, and store translated values for the strings used by ADF at run-time. The general process is that these values are exported from the MDS repository, manually edited, and then imported back in again.This needs to be done by an administrator, via either WLST commands or through Enterprise Manager as per the screenshot below. This is detailed out in the Fusion Applications Extensibility Guide. For SaaS environments the Cloud Operations team can assist. Figure 2 – Enterprise Manager’s MDS export used getting resource bundles for manual translation and re-imported on the same screen. All customized strings are stored in an override bundle (xliff file) for each locale, suffixed with the language initials, with English ones being saved to the default. As such each language bundle can be easily identified and updated. Similarly if you used JDeveloper to create your own applications as extensions to Fusion Applications you would use the native support for resource bundles, and add them into the faces-config.xml file for inclusion in your application. An example is this ADF customization video from our YouTube channel. JDeveloper also supports automatic synchronization between your underlying resource bundles and any translatable strings you add – very handy. For more information see chapters on “Using Automatic Resource Bundle Integration in JDeveloper” and “Manually Defining Resource Bundles and Locales” in the Oracle Fusion Middleware Web User Interface Developer’s Guide for Oracle Application Development Framework. FND Messages and Look-ups FND Messages, as defined here, are not used for UI labels (they are known as ‘strings’), but are the responses back to users as a result of an action, such as from a page submit. Each ‘message’ is defined and stored in the related database table (FND_MESSAGES_B), with another (FND_MESSAGES_TL) holding any language-specific values. These come seeded with the additional language installs, however if you customize the messages via the “Manage Messages” task in Functional Setup Manager, or add new ones, then currently (in Release 7) you’ll need to repeat it for each language. Figure 3 – An FND Message defined in an English user session. Similarly Look-ups are stored in a translation table (FND_LOOKUP_VALUES_TL) where appropriate, and can be customized by setting the users session language and making the change  in the Setup and Maintenance task entitled “Manage [Standard|Common] Look-ups”. Online Help Yes, in fact all the seeded help is applied as part of each language pack install as part of the post-install provisioning process. If you are editing or adding custom online help then the Create Help screen provides a drop-down of which language your help customization will apply to. This is shown in the video below from our YouTube channel, and obviously you’ll need to it for each language in use. What is Coming for Translations? Currently planned for Release 8 is something called the User Interface (UI) Text Editor. This tool will allow the editing of all the text shown on the pages and forms of Fusion Application. This will provide a search based on a particular term or word, say “Worker”, and will allow it to be adjusted, say to “Employee”, which then updates all the Resource Bundles that contain it. In the case of multi-language environments, it will use the users session language (locale) to know which Resource Bundles to apply the change to. This capability will also support customization sandboxes, to help ensure changes can be tested and approved.  It is also interesting to note that the design currently allows any page-specific customizations done using Page Composer or Application Composer to over-write the global changes done via the UI Text Editor, allowing for special context-sensitive values to still be used. Further Reading and Resources The following short list provides the mains resources for digging into more detail on translation support for both Composer and JDeveloper customization projects. There is a dedicated chapter entitled “Translating Custom Text” in the Fusion Applications Extensibility Guide. This has good examples and steps for many tasks, especially administering resource bundles. Using localization formatting (numbers, dates etc) for design-time changes is well documented in the Fusion Applications Developer Guide. For more guidelines on general design-time globalization, see either the ‘Internationalizing and Localizing Pages’ chapter in the Oracle Fusion Middleware Web User Interface Developer’s Guide for Oracle Application Development Framework (Oracle Fusion Applications Edition) or the general Oracle Database Globalization Support Guide. The Oracle Architecture ‘A-Team’ provided a recent post on customizing the user session timeout popup, using design-time changes to resource bundles. It has detailed step-by-step examples which can be a useful illustration.

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  • A Facelift for Fusion

    - by Richard Lefebvre
    It's simple. It's modern. It was the buzz at OpenWorld in San Francisco. See what the UX team has been up to and what customers are going to love. At OpenWorld 2012, the Oracle Applications User Experience (UX) team unveiled the new face of Fusion Applications. You might have seen it in sessions presented by Chris Leone, Anthony Lye, Jeremy Ashley and others or you may have gotten a look on the demogrounds. Why are we delivering a new face for Fusion Applications? "Because," says Ashley, vice president of the Oracle Applications User Experience team, "we want to provide a simple, modern, productive way for users to complete their top quick-entry tasks. The idea is to provide a clear, productive user experience that is backed by the full functionality of Fusion Applications." The first release of the new face of Fusion focuses on three types of users. It provides a fully functional gateway to Fusion Applications for: ·         New and casual users who need quick access to self-service tasks ·         Professional users who need fast access to quick-entry, high-volume tasks ·         Users who are looking for a way to quickly brand their portal for employees The new face of Fusion allows users to move easily from navigation to action, Ashley said, and it has been designed for any device -- Mac, PC, iPad, Android, SmartBoard -- in the browser. How Did We Build It? The new face of Fusion essentially is a custom shell, developed by the Apps UX team, and a set of page templates that embodies a simple design aesthetic. It's repeatable, providing consistency across its pages, and the need for training is little to zero. More specifically, the new face of Fusion has been built on ADF. The Applications UX team created pages in JDeveloper using local tasks flows bound to existing view objects. Three new components were commissioned from ADF and existing Fusion components were re-skinned to deliver a simple, modern user experience. It really is that simple - and to prove that point, we've been sharing our new face of Fusion story on several Oracle channels such as this one. If you want to learn more, check OpenWorld presentation on the Fusion Learning Center.

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  • DIVs of equal height

    - by Richard Mitchell
    It's the same old old problem you want to make a set of columns the same height but life it too short for the CSS only version. It's technically possible to do but nowadays you can't run the web without having javascript turned on. There must be an easier way. After a short amount of googling I came across a few solutions. A couple were GPL'd which ruled them straight out as I want Red Gate to pay for my mortgage. The best simple solution was found at. http://www.cssnewbie.com/equal-height-columns-with-jquery/...(read more)

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  • FULL LIST Difference Edubuntu over Ubuntu

    - by Richard Kemp
    I have always used Edubuntu rather than Ubuntu because I have many children including home educated ones who casually use the education offerings. I appreciate many but not all of the extra offerings. I never got beyond 8.04.4 LTS, so am considering updating. I note now with Edubuntu 12.04 it is 2GB i.e.4 times bigger, even apparently using squashfs. I do now have to consider whether the extra resources are worth it in each computer in my household. I am sick of reading over and over again 'Edubuntu is Unbuntu with extras such as blah blah', and in a different place the same thing but with a different blah blah. I downloaded Edubuntu 12.04 and ran it 'live'. Can't say I got on at all with the Unity Interface (this can be changed when installed), but the apparent education stuff seemed quite small and pathetic, I am obviously not finding it. Is there anywhere a FULL LIST of what Edubuntu has pre-installed has over Ubuntu, so a sensible decision can be made whether to go for it, or just add packages that look relevant to me to Ubuntu. Is there truly no other difference between Unbuntu/Edubuntu but the extra educational packages? (I for example have no school server, but if I understood exactly what is involved, with the number of computers in the house, it may be worth creating one!) Please advise. Thank You.

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  • Apress Deal of the day - 6/Feb/2011 - Ultra-Fast ASP.NET: Building Ultra-Fast and Ultra-Scalable Websites Using ASP.NET and SQL Server

    - by TATWORTH
    Today's $10 deal of the day at http://www.apress.com/info/dailydeal  is Ultra-Fast ASP.NET: Building Ultra-Fast and Ultra-Scalable Websites Using ASP.NET and SQL Server by Richard Kessig - ISBN 978-1-4302-2383-2 I won a copy of this book at 101 Books. Richard Kessig is an all-star member of forums.asp.net - see http://forums.asp.net/members/RickNZ.aspx " Ultra-Fast ASP.NET provides a practical guide to building extremely fast and scalable web sites using ASP.NET and SQL Server. It strikes a balance between imparting usable advice and backing that advice up with supporting background information. $49.99 | Published Nov 2009 | Rick Kiessig"

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Richard Lefebvre
    The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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