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  • Clustering Strings on the basis of Common Substrings

    - by pk188
    I have around 10000+ strings and have to identify and group all the strings which looks similar(I base the similarity on the number of common words between any two give strings). The more number of common words, more similar the strings would be. For instance: How to make another layer from an existing layer Unable to edit data on the network drive Existing layers in the desktop Assistance with network drive In this case, the strings 1 and 3 are similar with common words Existing, Layer and 2 and 4 are similar with common words Network Drive(eliminating stop word) The steps I'm following are: Iterate through the data set Do a row by row comparison Find the common words between the strings Form a cluster where number of common words is greater than or equal to 2(eliminating stop words) If number of common words<2, put the string in a new cluster. Assign the rows either to the existing clusters or form a new one depending upon the common words Continue until all the strings are processed I am implementing the project in C#, and have got till step 3. However, I'm not sure how to proceed with the clustering. I have researched a lot about string clustering but could not find any solution that fits my problem. Your inputs would be highly appreciated.

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  • Booting off a ZFS root in 14.04

    - by RJVB
    I've been running a Debian derivative (LMDE) on a ZFS root for half a year now. It was created by cloning a regular ext4-based install with all the necessary packages onto a ZFS pool, chrooting into that pool and recreating a grub menu and bootloader. The system uses an ext-3 dedicated /boot partition. I would like to do the same with Ubuntu 14.04, but have encountered several obstacles. There is no Trusty zfs-grub package The default grub package doesn't have ZFS support built in. I found a small bug in the build system responsible for that (report with patch created) and built my own grub packages. The built-in ZFS support is dysfunctional, it does not add the proper arguments to the kernel command line I thus installed the ZoL grub package I also use on my LMDE system, which does give me a correct grub.cfg However, even with that correct grub.cfg, the boot process apparently doesn't retrieve the bootfs parameter from the ZFS pool; instead the variable that's supposed to receive the value remains empty. As a result, initrd tries to load the default pool ("rpool"), which fails of course. I can however import the pool by hand, and complete the process by hand. If memory serves me well, I also had to disable apparmor, to avoid the boot process from blocking after importing the pool. Am I overlooking something? Just for comparison, I installed the Ubuntu 3.13 kernel on my LMDE system, and that works just fine (i.e. the identical kernel and grub binaries allow successful booting without glitches on LMDE but not on Ubuntu).

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  • Why does there seem to be a lot of fear in choosing the "wrong" language to learn?

    - by Shewbox
    Perhaps its just me, but as a current CS student I have already come across many questions on this site and elsewhere about not just "Which language should I use for x?" but also "Does anyone still use language Y?" My first CS class was taught in Scheme, which, if I'm not mistaken, isn't used widely (at least in comparison to languages like Java, PHP, Python, etc). Many of my classmates balked at the idea of having to learn a language they would never have to use again, but I don't quite understand where so much of this fear of learning less popular languages comes from. No, I may not use Scheme in any job I get, but I certainly don't regret having learned to use it (albeit in a very beginner, not very in-depth manner in that one semester). I am taking a search engines class this semester, which is done in Perl and again I am seeing classmates complaining about the language choice. I can understand having a favorite language and disliking others but why do some get worked up over learning it in the first place? Can you really learn the "wrong" language? Isn't learning something like Scheme or Haskell good mental exercise if nothing else, and useful at least to exposure to different ways of solving problems?

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  • How do I cluster strings based on a relation between two strings?

    - by Tom Wijsman
    If you don't know WEKA, you can try a theoretical answer. I don't need literal code/examples... I have a huge data set of strings in which I want to cluster the strings to find the most related ones, these could as well be seen as duplicate. I already have a set of couples of string for which I know that they are duplicate to each other, so, now I want to do some data mining on those two sets. The result I'm looking for is a system that would return me the possible most relevant couples of strings for which we don't know yet that they are duplicates, I believe that I need clustering for this, which type? Note that I want to base myself on word occurrence comparison, not on interpretation or meaning. Here is an example of two string of which we know they are duplicate (in our vision on them): The weather is really cold and it is raining. It is raining and the weather is really cold. Now, the following strings also exist (most to least relevant, ignoring stop words): Is the weather really that cold today? Rainy days are awful. I see the sunshine outside. The software would return the following two strings as most relevant, which aren't known to be duplicate: The weather is really cold and it is raining. Is the weather really that cold today? Then, I would mark that as duplicate or not duplicate and it would present me with another couple. How do I go to implement this in the most efficient way that I can apply to a large data set?

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  • NFS mount of /var/www to OS X

    - by ploughguy
    I have spent 2 hours trying to create an NFS mount from my Ubuntu 10.04 LTS server to my OS X desktop system. Objective: three way file compare between the code base on the Mac, the development system on the local Linux test system, and the hosted website. The hosted service uses cpanel so I can mount a webdisk - easy as pie - took 10 seconds. The local Ubuntu box, on the other hand - nothing but pain and frustration. Here is what I have tried: In File Browser, navigate to /var/www/site and right-click. Select share this folder. Enter sharename wwwsite and a comment. Click button "Create Share". Message says - you can only share file systems you own. There is a message on how to fix this, but the killer is that this is sharing by SMB. It will change the LFs to CR-LFs which will affect the file comparison. So forget this option. In a terminal window, run shares-admin (I have not been able to convince it to give me the "Shared Folders" option in the System Administration window - Maybe it is somewhere else in the menu, but I cannot find it) define an NFS export. Enter the path /var/www/site, select NFS enter the ip address of the iMac and save. On the mac, try to mount the file system using the usual methods - finder, command line "mount" command - not found. Nothing. Tried restarting the linux box in case there is a daemon that needs restarting - nothing. So I have run out of stuff to do. I have tried searching the documentation - it is pretty basic. The man page documentation is as opaque as ever. Please, oh please, will someone help me to get this @38&@^# thing to work! Thanks for reading this far... PG.

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  • Recommended display/background brightness ratio and UI color schemes [duplicate]

    - by user1306322
    This question already has an answer here: Colour scheme for editor - guidelines or medical reccomendations 3 answers I'm a professional programmer, which means I spend a lot of time staring at various displays. Recently I've been having some problems with my eyes, so I went to talk to several doctors, which all gave me different recommendations as to how bright the background of the room should be in comparison to the display's brightness. It was very confusing, as some of them even agreed with counter-arguments of others, which made it all even less clear. So I'd like to ask the professional programmers, as people who actually have some experience with that. Some of the doctors said that looking at a monitor is like looking at a book, so the brightness ratios should be approximately the same. Others said that background should be as bright as the display itself, because then there is no brightness difference at the edges, and that's what may cause eye fatigue. From my own experience, I can say that reading a book isn't the same as writing or debugging a program, where you have to pay close attention to each symbol, and in books most words are easily recognizable without focusing too hard on them. Also, books are black on white and I myself use the default (dark text, white bg) color scheme for my IDE, but I've seen some programmers use mid-bright text on very dark background color schemes. So I'd like to ask what are the recommended display/background brightness ratios for programming? I'm not sure this site is the right one for this kind of questions, so if you know a better one, please comment.

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  • Pros and Cons of Facebook's React vs. Web Components (Polymer)

    - by CletusW
    What are the main benefits of Facebook's React over the upcoming Web Components spec and vice versa (or perhaps a more apples-to-apples comparison would be to Google's Polymer library)? According to this JSConf EU talk and the React homepage, the main benefits of React are: Decoupling and increased cohesion using a component model Abstraction, Composition and Expressivity Virtual DOM & Synthetic events (which basically means they completely re-implemented the DOM and its event system) Enables modern HTML5 event stuff on IE 8 Server-side rendering Testability Bindings to SVG, VML, and <canvas> Almost everything mentioned is being integrated into browsers natively through Web Components except this virtual DOM concept (obviously). I can see how the virtual DOM and synthetic events can be beneficial today to support old browsers, but isn't throwing away a huge chunk of native browser code kind of like shooting yourself in the foot in the long term? As far as modern browsers are concerned, isn't that a lot of unnecessary overhead/reinventing of the wheel? Here are some things I think React is missing that Web Components will care of. Correct me if I'm wrong. Native browser support (read "guaranteed to be faster") Write script in a scripting language, write styles in a styling language, write markup in a markup language. Style encapsulation using Shadow DOM React instead has this, which requires writing CSS in JavaScript. Not pretty. Two-way binding

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  • Database Insider - December 2012 issue

    - by Javier Puerta
    The December issue of the Database Insider newsletter is now available. (Full newsletter here) Big Data: From Acquisition to Analysis 2012 will likely be remembered as the year of big data, as a new generation of technologies enables organizations to acquire, organize, and analyze the exponentially growing and typically less-structured data generated from a variety of new sources. Oracle has produced a series of five short videos that offer a quick and compelling high-level introduction to big data. Read More Total Cost of Ownership Comparison: Oracle Exadata vs. IBM P-Series Read the research that found that over three years, the IBM hardware running Oracle Database cost 31 percent more in total cost of ownership than Oracle Exadata. Webcast - Oracle Exadata Database Machine X3 Learn about Oracle’s next-generation database machine, Oracle Exadata X3, that combines massive memory and low-cost disks to deliver the highest performance at the lowest cost. Available in an eight-rack configuration, it allows you to start small and grow.    Maximum Availability with Oracle GoldenGate Discover how to eliminate not only unplanned downtime but also planned downtime resulting from database upgrades, migrations, and consolidation.Thursday, December 1319:00 CET / 6 pm. UK   

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  • SourceMonitor Beta Test Version 3.3.2.261 now available

    - by TATWORTH
    Source Monitor is a useful independent utility for producing code metrics. Beta Test Version 3.3.2.261 has been released.Download and test Source Monitor beta (Version 3.3.2.261 - 2.30 MBytes)  via HTTP"The Beta page is at http://www.campwoodsw.com/smbeta.htmlHere is the official description of it>The freeware program Source Monitor lets you see inside your software source code to find out how much code you have and to identify the relative complexity of your modules. For example, you can use Source Monitor to identify the code that is most likely to contain defects and thus warrants formal review. Source Monitor, written in C++, runs through your code at high speed. Source Monitor provides the following: Collects metrics in a fast, single pass through source files.Measures metrics for source code written in C++, C, C#, VB.NET, Java, Delphi, Visual Basic (VB6) or HTML.Includes method and function level metrics for C++, C, C#, VB.NET, Java, and Delphi. Offers Modified Complexity metric option. Saves metrics in checkpoints for comparison during software development projects.Displays and prints metrics in tables and charts, including Kiviat diagrams.Operates within a standard Windows GUI or inside your scripts using XML command files.Exports metrics to XML or CSV (comma-separated-value) files for further processing with other tools.

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  • What's is the point of PImpl pattern while we can use interface for same purpose in C++?

    - by ZijingWu
    I see a lot of source code which using PIMPL idiom in C++. I assume Its purposes are hidden the private data/type/implementation, so it can resolve dependence, and then reduce compile time and header include issue. But interface class in C++ also have this capability, it can also used to hidden data/type and implementation. And to hidden let the caller just see the interface when create object, we can add an factory method in it declaration in interface header. The comparison is: Cost: The interface way cost is lower, because you doesn't even need to repeat the public wrapper function implementation void Bar::doWork() { return m_impl->doWork(); }, you just need to define the signature in the interface. Well understand: The interface technology is more well understand by every C++ developer. Performance: Interface way performance not worse than PIMPL idiom, both an extra memory access. I assume the performance is same. Following is the pseudocode code to illustrate my question: // Forward declaration can help you avoid include BarImpl header, and those included in BarImpl header. class BarImpl; class Bar { public: // public functions void doWork(); private: // You doesn't need to compile Bar.cpp after change the implementation in BarImpl.cpp BarImpl* m_impl; }; The same purpose can be implement using interface: // Bar.h class IBar { public: virtual ~IBar(){} // public functions virtual void doWork() = 0; }; // to only expose the interface instead of class name to caller IBar* createObject(); So what's the point of PIMPL?

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  • Does (should?) changing the URI scheme name change the semantics?

    - by Doug
    If we take: http://example.com/foo is it fair to say that: ftp://example.com/foo .. points to the same resource, just using a different mechanism for resolving it (and of course possibly a different representation, but perhaps not)? This came to light in a discussion we were having surrounding some internal tooling with Git. We have to process some Git repositories, and they come to use as "git@{authority}/{path}" , however the library we're using to interface with them doesn't support the git protocol. I suggested that we should make the service robust in of that it tries to use HTTP or SSH, in essence, discovering what protocols/schemes are supported for resolving the repository at {path} under each {authority}. This was met with some criticism: "We don't know if that's the same repository". My response was: "It had better be!" Looking at RFC 3986, I see this excerpt: URI "resolution" is the process of determining an access mechanism and the appropriate parameters necessary to dereference a URI; this resolution may require several iterations. To use that access mechanism to perform an action on the URI's resource is to "dereference" the URI. Which makes me think that the resolution process is permitted to try different protocols, because: Although many URI schemes are named after protocols, this does not imply that use of these URIs will result in access to the resource via the named protocol. The only concern I have, I guess, is that I only see reference to the notion of changing protocols when it comes to traversing relationships: it is possible for a single set of hypertext documents to be simultaneously accessible and traversable via each of the "file", "http", and "ftp" schemes if the documents refer to each other with relative references. I'm inclined to think I'm wrong in my initial beliefs, because the Normalization and Comparison section of said RFC doesn't mention any way of treating two URIs as equivalent if they use different schemes. It seems like schemes named/based on IP protocols ought to have this notion, at least?

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  • Listen to Over 100,000 Radio Stations in Windows Media Center

    - by Mysticgeek
    A cool feature in Windows 7 Media Center is the ability to listen to local FM radio. But what if you don’t have a tuner card that supports a connected radio antenna? The RadioTime plugin solves the problem by allowing access to thousands of online radio stations. With the RadioTime plugin for Windows Media Center, you’ll have access to over 100,000 online radio stations from around the world. Their guide is broken down into different categories such as Talk Radio, Music Radio, Sports Radio and more. It’s completely free, but does require registration to save preset stations. RadioTime It works with Media Center in XP, Vista, and Windows 7 (which we’re demonstrating here). When installing it for Windows 7, make sure to click the Installer link below the “Get It Now – Free” button as the installer works best for the new OS. Installation is extremely quick and easy… Now when you open Windows 7 Media Center you’ll find it located in the Extras category from the main menu. After you launch it, you’re presented with the RadioTime guide where you can browse through the different categories of stations. Your shown various station suggestions each time you start it up. The main categories are broken down further so you can find the right genre of the music your looking for.   World Radio offers you stations from all over the world categorized into different regions. RadioTime does support local stations via an FM tuner, but if you don’t have one, you can still access local stations provided they broadcast online. One thing about listening to your local stations online is the audio quality may not be as good as if you had a tuner connected. It provides information on most of the online stations. For example here we look at Minnesota Public Radio info and you get a schedule of when certain programs are on. Then get even more information about the topics on the shows. To use the Presets option you’ll need to log into your RadioTime account, or if you don’t have one just click on the link to create a free one.   Creating a free account is simple and basic on their site. You aren’t required to have an account to use the RadioTime plugin, it’s only if you want the additional benefits. Conclusion For this article we only tried it with Windows 7 Media Center, and sometimes the interface felt clunky when moving quickly through menus. Also, there isn’t a search feature from within Media Center, however, you can search stations from their site and add them to your presets. Despite a few shortcomings, this is a very cool way to get access to thousands of online radio stations through Windows Media Center. If you’re looking for a way to access thousands of radio stations through WMC, you might want to give RadioTime a try. Download RadioTime for Windows Media Center Similar Articles Productive Geek Tips Listen To XM Radio with Windows Media Center in Windows 7Listen and Record Over 12,000 Online Radio Stations with RadioSureUsing Netflix Watchnow in Windows Vista Media Center (Gmedia)Learning Windows 7: Manage Your Music with Windows Media PlayerSchedule Updates for Windows Media Center TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Windows Media Player 12: Tweak Video & Sound with Playback Enhancements Own a cell phone, or does a cell phone own you? Make your Joomla & Drupal Sites Mobile with OSMOBI Integrate Twitter and Delicious and Make Life Easier Design Your Web Pages Using the Golden Ratio Worldwide Growth of the Internet

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  • Installing the Updated XP Mode which Requires no Hardware Virtualization

    - by Mysticgeek
    Good news for those of you who have a computer without Hardware Virtualization, Microsoft had dropped the requirement so you can now run XP Mode on your machine. Here we take a look at how to install it and getting working on your PC. Microsoft has dropped the requirement that your CPU supports Hardware Virtualization for XP Mode in Windows 7. Before this requirement was dropped, we showed you how to use SecureAble to find out if your machine would run XP Mode. If it couldn’t, you might have gotten lucky with turning Hardware Virtualization on in your BIOS, or getting an update that would enable it. If not, you were out of luck or would need a different machine. Note: Although you no longer need Hardware Virtualization, you still need Professional, Enterprise, or Ultimate version of Windows 7. Download Correct Version of XP Mode For this article we’re installing it on a Dell machine that doesn’t support Hardware Virtualization on Windows 7 Ultimate 64-bit version. The first thing you’ll want to do is go to the XP Mode website and select your edition of Windows 7 and language. Then there are three downloads you’ll need to get from the page. Windows XP Mode, Windows Virtual PC, and the Windows XP Mode Update (All Links Below). Windows genuine validation is required before you can download the XP Mode files. To make the validation process easier you might want to use IE when downloading these files and validating your version of Windows. Installing XP Mode After validation is successful the first thing to download and install is XP Mode, which is easy following the wizard and accepting the defaults. The second step is to install KB958559 which is Windows Virtual PC.   After it’s installed, a reboot is required. After you’ve come back from the restart, you’ll need to install KB977206 which is the Windows XP Mode Update.   After that’s installed, yet another restart of your system is required. After the update is configured and you return from the second reboot, you’ll find XP Mode in the Start menu under the Windows Virtual PC folder. When it launches accept the license agreement and click Next. Enter in your log in credentials… Choose if you want Automatic Updates or not… Then you’re given a message saying setup will share the hardware on your computer, then click Start Setup. While setup completes, you’re shown a display of what XP Mode does and how to use it. XP Mode launches and you can now begin using it to run older applications that are not compatible with Windows 7. Conclusion This is a welcome news for many who want the ability to use XP Mode but didn’t have the proper hardware to do it. The bad news is users of Home versions of Windows still don’t get to enjoy the XP Mode feature officially. However, we have an article that shows a great workaround – Create an XP Mode for Windows 7 Home Versions & Vista. Download XP Mode, Windows Virtual PC, and Windows XP Mode Update Similar Articles Productive Geek Tips Our Look at XP Mode in Windows 7Run XP Mode on Windows 7 Machines Without Hardware VirtualizationInstall XP Mode with VirtualBox Using the VMLite PluginUnderstanding the New Hyper-V Feature in Windows Server 2008How To Run XP Mode in VirtualBox on Windows 7 (sort of) TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Ben & Jerry’s Free Cone Day, 3/23/10 New Stinger from McAfee Helps Remove ‘FakeAlert’ Threats Google Apps Marketplace: Tools & Services For Google Apps Users Get News Quick and Precise With Newser Scan for Viruses in Ubuntu using ClamAV Replace Your Windows Task Manager With System Explorer

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  • Create a Customized Tab on the Office 2010 Ribbon

    - by Mysticgeek
    Some MS Office users were put off a bit by the Ribbon feature in 2007 for being cumbersome and confusing. Today we look at a cool new feature in Office 2010 that allows you to create your own custom tabs with specific commands for easier document creation. Create a Customized Tab In our example we’re using Word, but you can create a custom tab in the other Office apps as well. To do so, right-click on the Ribbon and select Customize the Ribbon. The Word Options screen opens up and from here you can manage a lot of customization options. We want to create a new customized tab, so click on the New Tab button.   Now give it a name… Now just drag the commands you want to add from the left column over to your new custom group. You have every command available to choose from. You can select specific groups or all commands from the dropdown menu on the left. That is all there is to it…now you have your own customized tab with the commands you use most often to help you work more efficiently. In this example We didn’t add a whole lot of commands, but you can customize it with as many as you need. You can also create other tabs with different sets of commands too. When you create a customized tab in one application, it’s only going to be in that app. For example if you create on in Word, it’s not going to show in Excel as commands differ between apps. If you want a custom tab in another Office app you’ll need to create one for it. Another very cool thing you can do is export the customizations to use on another machine or pass them to a coworker. To export the customizations, go to the Customize Ribbon section and at the bottom of the right field click Import/Export then Export all customizations. Then save the file to a location on your hard drive.   To import the settings to another machine, go into Ribbon Customizations and select Import customizations file… then browse the the file you exported. You’ll be prompted to confirm you want to import he customizations… After confirming the choice now you’ll see the customization show up on the other machine. This is very handy if you work on several machines throughout the day and want to easily bring your customized tabs with you. If you find yourself using a lot of specific commands throughout the day, creating your own customized tab will help access them more quickly. If you want to test out Office 2010 it’s currently in Public Beta and can be downloaded for free. Download Office 2010 Beta Similar Articles Productive Geek Tips Maximize Space by "Auto-Hiding" the Ribbon in Office 2007Make Learning Office 2007 & 2010 Fun with Ribbon HeroAdd or Remove Apps from the Microsoft Office 2007 or 2010 SuiteHow To Bring Back the Old Menus in Office 2007How To Take Screenshots with Word 2010 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Enable Check Box Selection in Windows 7 OnlineOCR – Free OCR Service Betting on the Blind Side, a Vanity Fair article 30 Minimal Logo Designs that Say More with Less LEGO Digital Designer – Free Create a Personal Website Quickly using Flavors.me

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  • Create a Customized Tab on the Office 2010 Ribbon

    - by Mysticgeek
    Some MS Office users were put off a bit by the Ribbon feature in 2007 for being cumbersome and confusing. Today we look at a cool new feature in Office 2010 that allows you to create your own custom tabs with specific commands for easier document creation. Create a Customized Tab In our example we’re using Word, but you can create a custom tab in the other Office apps as well. To do so, right-click on the Ribbon and select Customize the Ribbon. The Word Options screen opens up and from here you can manage a lot of customization options. We want to create a new customized tab, so click on the New Tab button.   Now give it a name… Now just drag the commands you want to add from the left column over to your new custom group. You have every command available to choose from. You can select specific groups or all commands from the dropdown menu on the left. That is all there is to it…now you have your own customized tab with the commands you use most often to help you work more efficiently. In this example We didn’t add a whole lot of commands, but you can customize it with as many as you need. You can also create other tabs with different sets of commands too. When you create a customized tab in one application, it’s only going to be in that app. For example if you create on in Word, it’s not going to show in Excel as commands differ between apps. If you want a custom tab in another Office app you’ll need to create one for it. Another very cool thing you can do is export the customizations to use on another machine or pass them to a coworker. To export the customizations, go to the Customize Ribbon section and at the bottom of the right field click Import/Export then Export all customizations. Then save the file to a location on your hard drive.   To import the settings to another machine, go into Ribbon Customizations and select Import customizations file… then browse the the file you exported. You’ll be prompted to confirm you want to import he customizations… After confirming the choice now you’ll see the customization show up on the other machine. This is very handy if you work on several machines throughout the day and want to easily bring your customized tabs with you. If you find yourself using a lot of specific commands throughout the day, creating your own customized tab will help access them more quickly. If you want to test out Office 2010 it’s currently in Public Beta and can be downloaded for free. Download Office 2010 Beta Similar Articles Productive Geek Tips Maximize Space by "Auto-Hiding" the Ribbon in Office 2007Make Learning Office 2007 & 2010 Fun with Ribbon HeroAdd or Remove Apps from the Microsoft Office 2007 or 2010 SuiteHow To Bring Back the Old Menus in Office 2007How To Take Screenshots with Word 2010 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Enable Check Box Selection in Windows 7 OnlineOCR – Free OCR Service Betting on the Blind Side, a Vanity Fair article 30 Minimal Logo Designs that Say More with Less LEGO Digital Designer – Free Create a Personal Website Quickly using Flavors.me

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  • The Incremental Architect&rsquo;s Napkin - #5 - Design functions for extensibility and readability

    - by Ralf Westphal
    Originally posted on: http://geekswithblogs.net/theArchitectsNapkin/archive/2014/08/24/the-incremental-architectrsquos-napkin---5---design-functions-for.aspx The functionality of programs is entered via Entry Points. So what we´re talking about when designing software is a bunch of functions handling the requests represented by and flowing in through those Entry Points. Designing software thus consists of at least three phases: Analyzing the requirements to find the Entry Points and their signatures Designing the functionality to be executed when those Entry Points get triggered Implementing the functionality according to the design aka coding I presume, you´re familiar with phase 1 in some way. And I guess you´re proficient in implementing functionality in some programming language. But in my experience developers in general are not experienced in going through an explicit phase 2. “Designing functionality? What´s that supposed to mean?” you might already have thought. Here´s my definition: To design functionality (or functional design for short) means thinking about… well, functions. You find a solution for what´s supposed to happen when an Entry Point gets triggered in terms of functions. A conceptual solution that is, because those functions only exist in your head (or on paper) during this phase. But you may have guess that, because it´s “design” not “coding”. And here is, what functional design is not: It´s not about logic. Logic is expressions (e.g. +, -, && etc.) and control statements (e.g. if, switch, for, while etc.). Also I consider calling external APIs as logic. It´s equally basic. It´s what code needs to do in order to deliver some functionality or quality. Logic is what´s doing that needs to be done by software. Transformations are either done through expressions or API-calls. And then there is alternative control flow depending on the result of some expression. Basically it´s just jumps in Assembler, sometimes to go forward (if, switch), sometimes to go backward (for, while, do). But calling your own function is not logic. It´s not necessary to produce any outcome. Functionality is not enhanced by adding functions (subroutine calls) to your code. Nor is quality increased by adding functions. No performance gain, no higher scalability etc. through functions. Functions are not relevant to functionality. Strange, isn´t it. What they are important for is security of investment. By introducing functions into our code we can become more productive (re-use) and can increase evolvability (higher unterstandability, easier to keep code consistent). That´s no small feat, however. Evolvable code can hardly be overestimated. That´s why to me functional design is so important. It´s at the core of software development. To sum this up: Functional design is on a level of abstraction above (!) logical design or algorithmic design. Functional design is only done until you get to a point where each function is so simple you are very confident you can easily code it. Functional design an logical design (which mostly is coding, but can also be done using pseudo code or flow charts) are complementary. Software needs both. If you start coding right away you end up in a tangled mess very quickly. Then you need back out through refactoring. Functional design on the other hand is bloodless without actual code. It´s just a theory with no experiments to prove it. But how to do functional design? An example of functional design Let´s assume a program to de-duplicate strings. The user enters a number of strings separated by commas, e.g. a, b, a, c, d, b, e, c, a. And the program is supposed to clear this list of all doubles, e.g. a, b, c, d, e. There is only one Entry Point to this program: the user triggers the de-duplication by starting the program with the string list on the command line C:\>deduplicate "a, b, a, c, d, b, e, c, a" a, b, c, d, e …or by clicking on a GUI button. This leads to the Entry Point function to get called. It´s the program´s main function in case of the batch version or a button click event handler in the GUI version. That´s the physical Entry Point so to speak. It´s inevitable. What then happens is a three step process: Transform the input data from the user into a request. Call the request handler. Transform the output of the request handler into a tangible result for the user. Or to phrase it a bit more generally: Accept input. Transform input into output. Present output. This does not mean any of these steps requires a lot of effort. Maybe it´s just one line of code to accomplish it. Nevertheless it´s a distinct step in doing the processing behind an Entry Point. Call it an aspect or a responsibility - and you will realize it most likely deserves a function of its own to satisfy the Single Responsibility Principle (SRP). Interestingly the above list of steps is already functional design. There is no logic, but nevertheless the solution is described - albeit on a higher level of abstraction than you might have done yourself. But it´s still on a meta-level. The application to the domain at hand is easy, though: Accept string list from command line De-duplicate Present de-duplicated strings on standard output And this concrete list of processing steps can easily be transformed into code:static void Main(string[] args) { var input = Accept_string_list(args); var output = Deduplicate(input); Present_deduplicated_string_list(output); } Instead of a big problem there are three much smaller problems now. If you think each of those is trivial to implement, then go for it. You can stop the functional design at this point. But maybe, just maybe, you´re not so sure how to go about with the de-duplication for example. Then just implement what´s easy right now, e.g.private static string Accept_string_list(string[] args) { return args[0]; } private static void Present_deduplicated_string_list( string[] output) { var line = string.Join(", ", output); Console.WriteLine(line); } Accept_string_list() contains logic in the form of an API-call. Present_deduplicated_string_list() contains logic in the form of an expression and an API-call. And then repeat the functional design for the remaining processing step. What´s left is the domain logic: de-duplicating a list of strings. How should that be done? Without any logic at our disposal during functional design you´re left with just functions. So which functions could make up the de-duplication? Here´s a suggestion: De-duplicate Parse the input string into a true list of strings. Register each string in a dictionary/map/set. That way duplicates get cast away. Transform the data structure into a list of unique strings. Processing step 2 obviously was the core of the solution. That´s where real creativity was needed. That´s the core of the domain. But now after this refinement the implementation of each step is easy again:private static string[] Parse_string_list(string input) { return input.Split(',') .Select(s => s.Trim()) .ToArray(); } private static Dictionary<string,object> Compile_unique_strings(string[] strings) { return strings.Aggregate( new Dictionary<string, object>(), (agg, s) => { agg[s] = null; return agg; }); } private static string[] Serialize_unique_strings( Dictionary<string,object> dict) { return dict.Keys.ToArray(); } With these three additional functions Main() now looks like this:static void Main(string[] args) { var input = Accept_string_list(args); var strings = Parse_string_list(input); var dict = Compile_unique_strings(strings); var output = Serialize_unique_strings(dict); Present_deduplicated_string_list(output); } I think that´s very understandable code: just read it from top to bottom and you know how the solution to the problem works. It´s a mirror image of the initial design: Accept string list from command line Parse the input string into a true list of strings. Register each string in a dictionary/map/set. That way duplicates get cast away. Transform the data structure into a list of unique strings. Present de-duplicated strings on standard output You can even re-generate the design by just looking at the code. Code and functional design thus are always in sync - if you follow some simple rules. But about that later. And as a bonus: all the functions making up the process are small - which means easy to understand, too. So much for an initial concrete example. Now it´s time for some theory. Because there is method to this madness ;-) The above has only scratched the surface. Introducing Flow Design Functional design starts with a given function, the Entry Point. Its goal is to describe the behavior of the program when the Entry Point is triggered using a process, not an algorithm. An algorithm consists of logic, a process on the other hand consists just of steps or stages. Each processing step transforms input into output or a side effect. Also it might access resources, e.g. a printer, a database, or just memory. Processing steps thus can rely on state of some sort. This is different from Functional Programming, where functions are supposed to not be stateful and not cause side effects.[1] In its simplest form a process can be written as a bullet point list of steps, e.g. Get data from user Output result to user Transform data Parse data Map result for output Such a compilation of steps - possibly on different levels of abstraction - often is the first artifact of functional design. It can be generated by a team in an initial design brainstorming. Next comes ordering the steps. What should happen first, what next etc.? Get data from user Parse data Transform data Map result for output Output result to user That´s great for a start into functional design. It´s better than starting to code right away on a given function using TDD. Please get me right: TDD is a valuable practice. But it can be unnecessarily hard if the scope of a functionn is too large. But how do you know beforehand without investing some thinking? And how to do this thinking in a systematic fashion? My recommendation: For any given function you´re supposed to implement first do a functional design. Then, once you´re confident you know the processing steps - which are pretty small - refine and code them using TDD. You´ll see that´s much, much easier - and leads to cleaner code right away. For more information on this approach I call “Informed TDD” read my book of the same title. Thinking before coding is smart. And writing down the solution as a bunch of functions possibly is the simplest thing you can do, I´d say. It´s more according to the KISS (Keep It Simple, Stupid) principle than returning constants or other trivial stuff TDD development often is started with. So far so good. A simple ordered list of processing steps will do to start with functional design. As shown in the above example such steps can easily be translated into functions. Moving from design to coding thus is simple. However, such a list does not scale. Processing is not always that simple to be captured in a list. And then the list is just text. Again. Like code. That means the design is lacking visuality. Textual representations need more parsing by your brain than visual representations. Plus they are limited in their “dimensionality”: text just has one dimension, it´s sequential. Alternatives and parallelism are hard to encode in text. In addition the functional design using numbered lists lacks data. It´s not visible what´s the input, output, and state of the processing steps. That´s why functional design should be done using a lightweight visual notation. No tool is necessary to draw such designs. Use pen and paper; a flipchart, a whiteboard, or even a napkin is sufficient. Visualizing processes The building block of the functional design notation is a functional unit. I mostly draw it like this: Something is done, it´s clear what goes in, it´s clear what comes out, and it´s clear what the processing step requires in terms of state or hardware. Whenever input flows into a functional unit it gets processed and output is produced and/or a side effect occurs. Flowing data is the driver of something happening. That´s why I call this approach to functional design Flow Design. It´s about data flow instead of control flow. Control flow like in algorithms is of no concern to functional design. Thinking about control flow simply is too low level. Once you start with control flow you easily get bogged down by tons of details. That´s what you want to avoid during design. Design is supposed to be quick, broad brush, abstract. It should give overview. But what about all the details? As Robert C. Martin rightly said: “Programming is abot detail”. Detail is a matter of code. Once you start coding the processing steps you designed you can worry about all the detail you want. Functional design does not eliminate all the nitty gritty. It just postpones tackling them. To me that´s also an example of the SRP. Function design has the responsibility to come up with a solution to a problem posed by a single function (Entry Point). And later coding has the responsibility to implement the solution down to the last detail (i.e. statement, API-call). TDD unfortunately mixes both responsibilities. It´s just coding - and thereby trying to find detailed implementations (green phase) plus getting the design right (refactoring). To me that´s one reason why TDD has failed to deliver on its promise for many developers. Using functional units as building blocks of functional design processes can be depicted very easily. Here´s the initial process for the example problem: For each processing step draw a functional unit and label it. Choose a verb or an “action phrase” as a label, not a noun. Functional design is about activities, not state or structure. Then make the output of an upstream step the input of a downstream step. Finally think about the data that should flow between the functional units. Write the data above the arrows connecting the functional units in the direction of the data flow. Enclose the data description in brackets. That way you can clearly see if all flows have already been specified. Empty brackets mean “no data is flowing”, but nevertheless a signal is sent. A name like “list” or “strings” in brackets describes the data content. Use lower case labels for that purpose. A name starting with an upper case letter like “String” or “Customer” on the other hand signifies a data type. If you like, you also can combine descriptions with data types by separating them with a colon, e.g. (list:string) or (strings:string[]). But these are just suggestions from my practice with Flow Design. You can do it differently, if you like. Just be sure to be consistent. Flows wired-up in this manner I call one-dimensional (1D). Each functional unit just has one input and/or one output. A functional unit without an output is possible. It´s like a black hole sucking up input without producing any output. Instead it produces side effects. A functional unit without an input, though, does make much sense. When should it start to work? What´s the trigger? That´s why in the above process even the first processing step has an input. If you like, view such 1D-flows as pipelines. Data is flowing through them from left to right. But as you can see, it´s not always the same data. It get´s transformed along its passage: (args) becomes a (list) which is turned into (strings). The Principle of Mutual Oblivion A very characteristic trait of flows put together from function units is: no functional units knows another one. They are all completely independent of each other. Functional units don´t know where their input is coming from (or even when it´s gonna arrive). They just specify a range of values they can process. And they promise a certain behavior upon input arriving. Also they don´t know where their output is going. They just produce it in their own time independent of other functional units. That means at least conceptually all functional units work in parallel. Functional units don´t know their “deployment context”. They now nothing about the overall flow they are place in. They are just consuming input from some upstream, and producing output for some downstream. That makes functional units very easy to test. At least as long as they don´t depend on state or resources. I call this the Principle of Mutual Oblivion (PoMO). Functional units are oblivious of others as well as an overall context/purpose. They are just parts of a whole focused on a single responsibility. How the whole is built, how a larger goal is achieved, is of no concern to the single functional units. By building software in such a manner, functional design interestingly follows nature. Nature´s building blocks for organisms also follow the PoMO. The cells forming your body do not know each other. Take a nerve cell “controlling” a muscle cell for example:[2] The nerve cell does not know anything about muscle cells, let alone the specific muscel cell it is “attached to”. Likewise the muscle cell does not know anything about nerve cells, let a lone a specific nerve cell “attached to” it. Saying “the nerve cell is controlling the muscle cell” thus only makes sense when viewing both from the outside. “Control” is a concept of the whole, not of its parts. Control is created by wiring-up parts in a certain way. Both cells are mutually oblivious. Both just follow a contract. One produces Acetylcholine (ACh) as output, the other consumes ACh as input. Where the ACh is going, where it´s coming from neither cell cares about. Million years of evolution have led to this kind of division of labor. And million years of evolution have produced organism designs (DNA) which lead to the production of these different cell types (and many others) and also to their co-location. The result: the overall behavior of an organism. How and why this happened in nature is a mystery. For our software, though, it´s clear: functional and quality requirements needs to be fulfilled. So we as developers have to become “intelligent designers” of “software cells” which we put together to form a “software organism” which responds in satisfying ways to triggers from it´s environment. My bet is: If nature gets complex organisms working by following the PoMO, who are we to not apply this recipe for success to our much simpler “machines”? So my rule is: Wherever there is functionality to be delivered, because there is a clear Entry Point into software, design the functionality like nature would do it. Build it from mutually oblivious functional units. That´s what Flow Design is about. In that way it´s even universal, I´d say. Its notation can also be applied to biology: Never mind labeling the functional units with nouns. That´s ok in Flow Design. You´ll do that occassionally for functional units on a higher level of abstraction or when their purpose is close to hardware. Getting a cockroach to roam your bedroom takes 1,000,000 nerve cells (neurons). Getting the de-duplication program to do its job just takes 5 “software cells” (functional units). Both, though, follow the same basic principle. Translating functional units into code Moving from functional design to code is no rocket science. In fact it´s straightforward. There are two simple rules: Translate an input port to a function. Translate an output port either to a return statement in that function or to a function pointer visible to that function. The simplest translation of a functional unit is a function. That´s what you saw in the above example. Functions are mutually oblivious. That why Functional Programming likes them so much. It makes them composable. Which is the reason, nature works according to the PoMO. Let´s be clear about one thing: There is no dependency injection in nature. For all of an organism´s complexity no DI container is used. Behavior is the result of smooth cooperation between mutually oblivious building blocks. Functions will often be the adequate translation for the functional units in your designs. But not always. Take for example the case, where a processing step should not always produce an output. Maybe the purpose is to filter input. Here the functional unit consumes words and produces words. But it does not pass along every word flowing in. Some words are swallowed. Think of a spell checker. It probably should not check acronyms for correctness. There are too many of them. Or words with no more than two letters. Such words are called “stop words”. In the above picture the optionality of the output is signified by the astrisk outside the brackets. It means: Any number of (word) data items can flow from the functional unit for each input data item. It might be none or one or even more. This I call a stream of data. Such behavior cannot be translated into a function where output is generated with return. Because a function always needs to return a value. So the output port is translated into a function pointer or continuation which gets passed to the subroutine when called:[3]void filter_stop_words( string word, Action<string> onNoStopWord) { if (...check if not a stop word...) onNoStopWord(word); } If you want to be nitpicky you might call such a function pointer parameter an injection. And technically you´re right. Conceptually, though, it´s not an injection. Because the subroutine is not functionally dependent on the continuation. Firstly continuations are procedures, i.e. subroutines without a return type. Remember: Flow Design is about unidirectional data flow. Secondly the name of the formal parameter is chosen in a way as to not assume anything about downstream processing steps. onNoStopWord describes a situation (or event) within the functional unit only. Translating output ports into function pointers helps keeping functional units mutually oblivious in cases where output is optional or produced asynchronically. Either pass the function pointer to the function upon call. Or make it global by putting it on the encompassing class. Then it´s called an event. In C# that´s even an explicit feature.class Filter { public void filter_stop_words( string word) { if (...check if not a stop word...) onNoStopWord(word); } public event Action<string> onNoStopWord; } When to use a continuation and when to use an event dependens on how a functional unit is used in flows and how it´s packed together with others into classes. You´ll see examples further down the Flow Design road. Another example of 1D functional design Let´s see Flow Design once more in action using the visual notation. How about the famous word wrap kata? Robert C. Martin has posted a much cited solution including an extensive reasoning behind his TDD approach. So maybe you want to compare it to Flow Design. The function signature given is:string WordWrap(string text, int maxLineLength) {...} That´s not an Entry Point since we don´t see an application with an environment and users. Nevertheless it´s a function which is supposed to provide a certain functionality. The text passed in has to be reformatted. The input is a single line of arbitrary length consisting of words separated by spaces. The output should consist of one or more lines of a maximum length specified. If a word is longer than a the maximum line length it can be split in multiple parts each fitting in a line. Flow Design Let´s start by brainstorming the process to accomplish the feat of reformatting the text. What´s needed? Words need to be assembled into lines Words need to be extracted from the input text The resulting lines need to be assembled into the output text Words too long to fit in a line need to be split Does sound about right? I guess so. And it shows a kind of priority. Long words are a special case. So maybe there is a hint for an incremental design here. First let´s tackle “average words” (words not longer than a line). Here´s the Flow Design for this increment: The the first three bullet points turned into functional units with explicit data added. As the signature requires a text is transformed into another text. See the input of the first functional unit and the output of the last functional unit. In between no text flows, but words and lines. That´s good to see because thereby the domain is clearly represented in the design. The requirements are talking about words and lines and here they are. But note the asterisk! It´s not outside the brackets but inside. That means it´s not a stream of words or lines, but lists or sequences. For each text a sequence of words is output. For each sequence of words a sequence of lines is produced. The asterisk is used to abstract from the concrete implementation. Like with streams. Whether the list of words gets implemented as an array or an IEnumerable is not important during design. It´s an implementation detail. Does any processing step require further refinement? I don´t think so. They all look pretty “atomic” to me. And if not… I can always backtrack and refine a process step using functional design later once I´ve gained more insight into a sub-problem. Implementation The implementation is straightforward as you can imagine. The processing steps can all be translated into functions. Each can be tested easily and separately. Each has a focused responsibility. And the process flow becomes just a sequence of function calls: Easy to understand. It clearly states how word wrapping works - on a high level of abstraction. And it´s easy to evolve as you´ll see. Flow Design - Increment 2 So far only texts consisting of “average words” are wrapped correctly. Words not fitting in a line will result in lines too long. Wrapping long words is a feature of the requested functionality. Whether it´s there or not makes a difference to the user. To quickly get feedback I decided to first implement a solution without this feature. But now it´s time to add it to deliver the full scope. Fortunately Flow Design automatically leads to code following the Open Closed Principle (OCP). It´s easy to extend it - instead of changing well tested code. How´s that possible? Flow Design allows for extension of functionality by inserting functional units into the flow. That way existing functional units need not be changed. The data flow arrow between functional units is a natural extension point. No need to resort to the Strategy Pattern. No need to think ahead where extions might need to be made in the future. I just “phase in” the remaining processing step: Since neither Extract words nor Reformat know of their environment neither needs to be touched due to the “detour”. The new processing step accepts the output of the existing upstream step and produces data compatible with the existing downstream step. Implementation - Increment 2 A trivial implementation checking the assumption if this works does not do anything to split long words. The input is just passed on: Note how clean WordWrap() stays. The solution is easy to understand. A developer looking at this code sometime in the future, when a new feature needs to be build in, quickly sees how long words are dealt with. Compare this to Robert C. Martin´s solution:[4] How does this solution handle long words? Long words are not even part of the domain language present in the code. At least I need considerable time to understand the approach. Admittedly the Flow Design solution with the full implementation of long word splitting is longer than Robert C. Martin´s. At least it seems. Because his solution does not cover all the “word wrap situations” the Flow Design solution handles. Some lines would need to be added to be on par, I guess. But even then… Is a difference in LOC that important as long as it´s in the same ball park? I value understandability and openness for extension higher than saving on the last line of code. Simplicity is not just less code, it´s also clarity in design. But don´t take my word for it. Try Flow Design on larger problems and compare for yourself. What´s the easier, more straightforward way to clean code? And keep in mind: You ain´t seen all yet ;-) There´s more to Flow Design than described in this chapter. In closing I hope I was able to give you a impression of functional design that makes you hungry for more. To me it´s an inevitable step in software development. Jumping from requirements to code does not scale. And it leads to dirty code all to quickly. Some thought should be invested first. Where there is a clear Entry Point visible, it´s functionality should be designed using data flows. Because with data flows abstraction is possible. For more background on why that´s necessary read my blog article here. For now let me point out to you - if you haven´t already noticed - that Flow Design is a general purpose declarative language. It´s “programming by intention” (Shalloway et al.). Just write down how you think the solution should work on a high level of abstraction. This breaks down a large problem in smaller problems. And by following the PoMO the solutions to those smaller problems are independent of each other. So they are easy to test. Or you could even think about getting them implemented in parallel by different team members. Flow Design not only increases evolvability, but also helps becoming more productive. All team members can participate in functional design. This goes beyon collective code ownership. We´re talking collective design/architecture ownership. Because with Flow Design there is a common visual language to talk about functional design - which is the foundation for all other design activities.   PS: If you like what you read, consider getting my ebook “The Incremental Architekt´s Napkin”. It´s where I compile all the articles in this series for easier reading. I like the strictness of Function Programming - but I also find it quite hard to live by. And it certainly is not what millions of programmers are used to. Also to me it seems, the real world is full of state and side effects. So why give them such a bad image? That´s why functional design takes a more pragmatic approach. State and side effects are ok for processing steps - but be sure to follow the SRP. Don´t put too much of it into a single processing step. ? Image taken from www.physioweb.org ? My code samples are written in C#. C# sports typed function pointers called delegates. Action is such a function pointer type matching functions with signature void someName(T t). Other languages provide similar ways to work with functions as first class citizens - even Java now in version 8. I trust you find a way to map this detail of my translation to your favorite programming language. I know it works for Java, C++, Ruby, JavaScript, Python, Go. And if you´re using a Functional Programming language it´s of course a no brainer. ? Taken from his blog post “The Craftsman 62, The Dark Path”. ?

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  • Surface Review from Canadian Guy Who Didn&rsquo;t Go To Build

    - by D'Arcy Lussier
    I didn’t go to Build last week, opted to stay home and go trick-or-treating with my daughters instead. I had many friends that did go however, and I was able to catch up with James Chambers last night to hear about the conference and play with his Surface RT and Nokia 920 WP8 devices. I’ve been using Windows 8 for a while now, so I’m not going to comment on OS features – lots of posts out there on that already. Let me instead comment on the hardware itself. Size and Weight The size of the tablet was awesome. The Windows 8 tablet I’m using to reference this against is the one from Build 2011 (Samsung model) we received as well as my iPad. The Surface RT was taller and slightly heavier than the iPad, but smaller and lighter than the Samsung Win 8 tablet. I still don’t prefer the default wide-screen format, but the Surface RT is much more usable even when holding it by the long edge than the Samsung. Build Quality No issues with the build quality, it seemed very solid. But…y’know, people have been going on about how the Surface RT materials are so much better than the plastic feeling models Samsung and others put out. I didn’t really notice *that* much difference in that regard with the Surface RT. Interesting feature I didn’t expect – the Windows button on the device is touch-sensitive, not a mechanical one. I didn’t try video or anything, so I can’t comment on the media experience. The kickstand is a great feature, and the way the Surface RT connects to the combo case/keyboard touchcover is very slick while being incredibly simple. What About That Touch Cover Keyboard? So first, kudos to Microsoft on the touch cover! This thing was insanely responsive (including the trackpad) and really delivered on the thinness I was expecting. With that said, and remember this is with very limited use, I would probably go with the Type Cover instead of the Touch Cover. The difference is buttons. The Touch Cover doesn’t actually have “buttons” on the keyboard – hence why its a “touch” cover. You tap on a key to type it. James tells me after a while you get used to it and you can type very fast. For me, I just prefer the tactile feeling of a button being pressed/depressed. But still – typing on the touch case worked very well. Would I Buy One? So after playing with it, did I cry out in envy and rage that I wasn’t able to get one of these machines? Did I curse my decision to collect Halloween candy with my kids instead of being at Build getting hardware? Well – no. Even with the keyboard, the Surface RT is not a business laptop replacement device. While Office does come included, you can’t install any other applications outside of Windows Store Apps. This might be limiting depending on what other applications you need to have available on your computer. Surface RT is a great personal computing device, as long as you’re not already invested in a competing ecosystem. I’ve heard people make statements that they’re going to replace all the iPads in their homes with Surface tablets. In my home, that’s not feasible – my wife and daughters have amassed quite a collection of games via iTunes. We also buy all our music via iTunes as well, so even with the XBox streaming music service now available we’re still tied quite tightly to iTunes. So who is the Surface RT for? In my mind, if you’re looking for a solid, compact device that provides basic business functionality (read: email) or if you have someone that needs a very simple to use computer for email, web browsing, etc., then Surface RT is a great option. For me, I’m waiting on the Samsung Ativ Smart PC Pro and am curious to see what changes the Surface Pro will come with.

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  • Application Demos in UPK

    - by [email protected]
    Over the years, User Productivity Kit has expanded to include solutions to many project challenges. As of UPK 3.6.1, solutions are provided for pre and post application go-live learning, application testing, system documentation, presentation output, and more. New in UPK 3.6.1 are additional features that can be used effectively for application demo purposes. This can come in handy when you need to do a demo but don't want to show or can't show the live application. Maybe you're doing a presentation for a group of project stakeholders and want to focus on the business workflow implemented by the application rather than the mechanics of using it. Or possibly, you need to show the application but you're disconnected from any network preventing you from running the live application. In any of these cases, a presentation aid that represents the live application is what's needed. Previous versions of the UPK topic player would allow you to do this but would always show those UPK user interface elements that help a user learn the application. When you're presenting the narrative live, the UPK bubbles can be a distraction. UPK 3.6.1 provides some new features that allow you to control whether the bubbles display. There are two ways to hide bubbles in a topic. The first is a topic property that allows you to control bubbles across the entire topic. There are 3 settings for the Show Bubbles topic property. The default setting is Use frame settings which allows you to control whether bubbles display on a frame by frame basis. When you choose Always, the bubbles will always display regardless of the frame setting. The final choice is Never. Choosing Never will hide every bubble in your topic with one setting change. As with Always, choosing Never will ignore the frame setting. The second way to control the bubbles is at the frame level. First ensure that the topic's Show Bubbles property is set to Use frame settings. Navigate to the frame on which you want to turn off the bubble and click the Display bubble for this frame button to turn off the bubble. When you play the topic, the bubble will no longer be displayed. Depending on your needs, you might also use another longstanding UPK feature that allows you to control whether the action area displays on a frame. Just click the Action area on/off button to toggle its display. I've found the frame properties to be useful beyond creating presentation aids. When creating "See It!" only topics for more advanced users, I may hide the bubbles on some of the more straightforward frames. For example, if I have a form where one needs to fill out an address, I may display the first bubble in the sequence and explain what the subsequent steps are doing. I then hide bubbles on the remaining frames which are the more mechanical steps of entering the address. We'd like to hear your thoughts on this new UPK feature. Use the comments below to tell us how you've used it. John Zaums Senior Director, Product Development Oracle User Productivity Kit

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  • JMX Based Monitoring - Part Three - Web App Server Monitoring

    - by Anthony Shorten
    In the last blog entry I showed a technique for integrating a JMX console with Oracle WebLogic which is a standard feature of Oracle WebLogic 11g. Customers on other Web Application servers and other versions of Oracle WebLogic can refer to the documentation provided with the server to do a similar thing. In this blog entry I am going to discuss a new feature that is only present in Oracle Utilities Application Framework 4 and above that allows JMX to be used for management and monitoring the Oracle Utilities Web Applications. In this case JMX can be used to perform monitoring as well as provide the management of the cache. In Oracle Utilities Application Framework you can enable Web Application Server JMX monitoring that is unique to the framework by specifying a JMX port number in RMI Port number for JMX Web setting and initial credentials in the JMX Enablement System User ID and JMX Enablement System Password configuration options. These options are available using the configureEnv[.sh] -a utility. Once this is information is supplied a number of configuration files are built (by the initialSetup[.sh] utility) to configure the facility: spl.properties - contains the JMX URL, the security configuration and the mbeans that are enabled. For example, on my demonstration machine: spl.runtime.management.rmi.port=6740 spl.runtime.management.connector.url.default=service:jmx:rmi:///jndi/rmi://localhost:6740/oracle/ouaf/webAppConnector jmx.remote.x.password.file=scripts/ouaf.jmx.password.file jmx.remote.x.access.file=scripts/ouaf.jmx.access.file ouaf.jmx.com.splwg.base.support.management.mbean.JVMInfo=enabled ouaf.jmx.com.splwg.base.web.mbeans.FlushBean=enabled ouaf.jmx.* files - contain the userid and password. The default setup uses the JMX default security configuration. You can use additional security features by altering the spl.properties file manually or using a custom template. For more security options see the JMX Site. Once it has been configured and the changes reflected in the product using the initialSetup[.sh] utility the JMX facility can be used. For illustrative purposes, I will use jconsole but any JSR160 complaint browser or client can be used (with the appropriate configuration). Once you start jconsole (ensure that splenviron[.sh] is executed prior to execution to set the environment variables or for remote connection, ensure java is in your path and jconsole.jar in your classpath) you specify the URL in the spl.management.connnector.url.default entry and the credentials you specified in the jmx.remote.x.* files. Remember these are encrypted by default so if you try and view the file you may be able to decipher it visually. For example: There are three Mbeans available to you: flushBean - This is a JMX replacement for the jsp versions of the flush utilities provided in previous releases of the Oracle Utilities Application Framework. You can manage the cache using the provided operations from JMX. The jsp versions of the flush utilities are still provided, for backward compatibility, but now are authorization controlled. JVMInfo - This is a JMX replacement for the jsp version of the JVMInfo screen used by support to get a handle on JVM information. This information is environmental not operational and is used for support purposes. The jsp versions of the JVMInfo utilities are still provided, for backward compatibility, but now is also authorization controlled. JVMSystem - This is an implementation of the Java system MXBeans for use in monitoring. We provide our own implementation of the base Mbeans to save on creating another JMX configuration for internal monitoring and to provide a consistent interface across platforms for the MXBeans. This Mbean is disabled by default and can be enabled using the enableJVMSystemBeans operation. This Mbean allows for the monitoring of the ClassLoading, Memory, OperatingSystem, Runtime and the Thread MX beans. Refer to the Server Administration Guides provided with your product and the Technical Best Practices Whitepaper for information about individual statistics. The Web Application Server JMX monitoring allows greater visibility for monitoring and management of the Oracle Utilities Application Framework application from jconsole or any JSR160 compliant JMX browser or JMX console.

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  • UPK 3.6.1 (is Coming)

    - by marc.santosusso
    In anticipation of the release of UPK 3.6.1, I'd like to briefly describe some of the features that will be available in this new version. Topic Editor in Tabs Topic Editors now open in tabs instead of separate Developer windows. This offers several improvements: First, the bubble editor can be docked and resized in the same way as other editor panes. That's right, you can resize the bubble editor! The second enhancement that this changes brings is an improved undo and redo which allows each action to be undone and redone in the Topic Editor. New Sound Editor The topic and web page editors include a new sound editor with all the bells and whistles necessary to record, edit, import, and export, sound. Sound can be captured during topic recording--which is great for a Subject Matter Expert (SME) to narrate what they're recording--or after the topic has been recorded. Sound can also be added to web pages and played on the concept panes of modules, sections and topics. Turn off bubbles in Topics Authors may opt to hide bubbles either per frame or for an entire topic. When you want to draw a user's attention to the content on the screen instead of the bubble. This feature works extremely well in conjunction with the new sound capabilities. For instance, consider recording conceptual information with narration and no bubbles. Presentation Output UPK content can be published as a Presentation in Microsoft PowerPoint format. Publishing for Presentation will create a presentation for each topic published. The presentation template can be customized Using the same methods offered for the UPK document outputs, allowing your UPK-generated presentations to match your corporate branding. Autosave and Recovery The Developer will automatically save your work as often as you would like. This affords authors the ability to recover these automatically saved documents if their system or UPK were to close unexpectedly. The Developer defaults to save open documents every ten minutes. Package Editor Enhancement Files in packages will now open in the associated application when double-clicked. Authors can also choose to "Open with..." from the context menu (AKA right click menu.) See It! Window See It! mode may now be launched in a non-fullscreen window. This is available from the kp.html file in any Player package. This version of See It! mode offers on-screen navigation controls including previous frame, next frame, pause etc. Firefox Enhancments The UPK Player will now offer both Do It! mode and sound playback when viewed using Firefox web browser. Player Support for Safari The UPK Player is now fully supported on the Safari web browser for both Mac OS and Windows platforms. Keep document checked out Authors may choose to keep a document checked out when performing a check in. This allows an author to have a new version created on the server and continue editing. Close button on individual tabs A close button has been added to the tabs making it easier to close a specific tab. Outline Editor Enhancements Authors will have the option to prevent concepts from immediately displaying in the Developer when an outline item is selected. This makes it faster to move around in the outline editor. Tell us which feature you're most excited to use in the comments.

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  • Stack Exchange Notifier Chrome Extension [v1.2.9.3 released]

    - by Vladislav Tserman
    About Stack Exchange Notifier is a handy extension for Google Chrome browser that displays your current reputation, badges on Stack Exchange sites and notifies you on reputation's changes. You will now get notified of comments on your own posts (questions and answers) and of any comments that refer to you by @username in a comment, even if you do not own the post (aka mentions). All StackExchange sites are supported. Screenshots Access Install extensions from Google Chrome Extension Gallery Platform Google Chrome browser extension Contact Created by me (Vladislav Tserman). I'm available at: vladjan (at) gmail.com Follow Stack Exchange Notifier on twitter to get notified about news and updates: http://twitter.com/se_notifier Code Written in Java, Google Web Toolkit under Eclipse Helios. Stack Exchange Notifier uses the Stack Exchange API and is powered by Google App Engine for Java. Changelog I will be porting extension to not use app engine back-end due to some limitations. New versions of the extension will be making direct calls to Stack Exchange API right from your browser. Please do not expect new versions of the extension any time soon. Sorry. Read more about limitations here http://stackapps.com/questions/1713 and here http://stackoverflow.com/questions/3949815 Currently, you may sometimes experience some issues using extension, but most users will have no problems. You may notice too many errors in the logs, but there is nothing I can do with this now. Thanks for using my little app, thanks to all of you it still works in spite of many issues with API Version 1.2.9.3 - Thursday, October 14, 2010 - Bug fix release (back-end improvements) Version 1.2.9.2 - Thursday, October 07, 2010 - Bug fix release (high rate of occasional API errors were noticed so some fixes added to handle them were possible) Version 1.2.9.1 - Tuesday, October 05, 2010 - Mostly bug fix release, back-end performance improvements - You will now get notified of comments on your own posts (questions and answers) that are not older than 1 year and of any comments that refer to you by @username in a comment, even if you do not own the post (aka mentions). This is experimental feature, let me know if you like/need it. - New 'All sites' view displays all websites from Stack Exchange network (part of new feature that is not finished yet) Version 1.2.9 - Saturday, September 25, 2010 - Fixes an issue when some users got empty Account view. - When hovering on @Username on account view the title now displays '@Username on @SiteName' to easily understand the site name Version 1.2.7 - Wednesday, September 22, 2010 - Fixed an issue with notifications. - Minor improvements Version 1.2.5 - Tuesday, September 21, 2010 - Fixed an issue where some characters in response payload raised an exception when parsing to JSON. v1.2.3 (Sunday, September 19, 2010) - Support for new OpenID providers was added (Yahoo, MyOpenID, AOL) - UI improvements - Several minor defects were fixed v1.2.2 (Thursday, September 16, 2010) - New types of notifications added. Now extension notifies you on comments that are directed to you. Comments are expandable, so clicking on comment title will expand height to accommodate all available text. - UI and error handling improvements Future Application still in beta stage. I hope you're not having any problems, but if you are, please let me know. Leave your feedback and bug reports in comments. I'm available at: vladjan (at) gmail.com. I'm working on adding new features. I want to hear from the users and incorporate as much feedback as possible into the extension. Any suggestions for improvements/features to add?

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  • Tuxedo 11gR1 Client Server Affinity

    - by todd.little
    One of the major new features in Oracle Tuxedo 11gR1 is the ability to define an affinity between clients and servers. In previous releases of Tuxedo, the only way to ensure that multiple requests from a client went to the same server was to establish a conversation with tpconnect() and then use tpsend() and tprecv(). Although this works it has some drawbacks. First for single-threaded servers, the server is tied up for the entire duration of the conversation and cannot service other clients, an obvious scalability issue. I believe the more significant drawback is that the application programmer has to switch from the simple request/response model provided by tpcall() to the half duplex tpsend() and tprecv() calls used with conversations. Switching between the two typically requires a fair amount of redesign and recoding. The Client Server Affinity feature in Tuxedo 11gR1 allows by way of configuration an application to define affinities that can exist between clients and servers. This is done in the *SERVICES section of the UBBCONFIG file. Using new parameters for services defined in the *SERVICES section, customers can determine when an affinity session is created or deleted, the scope of the affinity, and whether requests can be routed outside the affinity scope. The AFFINITYSCOPE parameter can be MACHINE, GROUP, or SERVER, meaning that while the affinity session is in place, all requests from the client will be routed to the same MACHINE, GROUP, or SERVER. The creation and deletion of affinity is defined by the SESSIONROLE parameter and a service can be defined as either BEGIN, END, or NONE, where BEGIN starts an affinity session, END deletes the affinity session, and NONE does not impact the affinity session. Finally customers can define how strictly they want the affinity scope adhered to using the AFFINITYSTRICT parameter. If set to MANDATORY, all requests made during an affinity session will be routed to a server in the affinity scope. Thus if the affinity scope is SERVER, all subsequent tpcall() requests will be sent to the same server the affinity scope was established with. If the server doesn't offer that service, even though other servers do offer the service, the call will fail with TPNOENT. Setting AFFINITYSTRICT to PRECEDENT tells Tuxedo to try and route the request to a server in the affinity scope, but if that's not possible, then Tuxedo can try to route the request to servers out of scope. All of this begs the question, why? Why have this feature? There many uses for this capability, but the most common is when there is state that is maintained in a server, group of servers, or in a machine and subsequent requests from a client must be routed to where that state is maintained. This might be something as simple as a database cursor maintained by a server on behalf of a client. Alternatively it might be that the server has a connection to an external system and subsequent requests need to go back to the server that has that connection. A more sophisticated case is where a group of servers maintains some sort of cache in shared memory and subsequent requests need to be routed to where the cache is maintained. Although this last case might be able to be handled by data dependent routing, using client server affinity allows the cache to be partitioned dynamically instead of statically.

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  • How to make software development decisions based on facts

    - by Laila
    We love to hear stories about the many and varied ways our customers use the tools that we develop, but in our earnest search for stories and feedback, we'd rather forgotten that some of our keenest users are fellow RedGaters, in the same building. It was almost by chance that we discovered how the SQL Source Control team were using SmartAssembly. As it happens, there is a separate account (here on Simple-Talk) of how SmartAssembly was used to support the Early Access program; by providing answers to specific questions about how the SQL Source Control product was used. But what really got us all grinning was how valuable the SQL Source Control team found the reports that SmartAssembly was quickly and painlessly providing. So gather round, my friends, and I'll tell you the Tale Of The Framework Upgrade . <strange mirage effect to denote a flashback. A subtle background string of music starts playing in minor key> Kevin and his team were undecided. They weren't sure whether they could move their software product from .NET 2 to .NET 3.5 , let alone to .NET 4. You see, they were faced with having to guess what version of .NET was already installed on the average user's machine, which I'm sure you'll agree is no easy task. Upgrading their code to .NET 3.5 might put a barrier to people trying the tool, which was the last thing Kevin wanted: "what if our users have to download X, Y, and Z before being able to open the application?" he asked. That fear of users having to do half an hour of downloads (.followed by at least ten minutes of installation. followed by a five minute restart) meant that Kevin's team couldn't take advantage of WCF (Windows Communication Foundation). This made them sad, because WCF would have allowed them to write their code in a much simpler way, and in hours instead of days (as was the case with .NET 2). Oh sure, they had a gut feeling that this probably wasn't the case, 3.5 had been out for so many years, but they weren't sure. <background music switches to major key> SmartAssembly Feature Usage Reporting gave Kevin and his team exactly what they needed: hard data on their users' systems, both hardware and software. I was there, I saw it happen, and that's not the sort of thing a woman quickly forgets. I'll always remember his last words (before he went to lunch): "You get lots of free information by just checking a box in SmartAssembly" is what he said. For example, they could see how many CPU cores their customers were using, and found out that they should be making use of parallelism to take advantage of available cores. But crucially, (and this is the moral of my tale, dear reader), Kevin saw that 99% of SQL Source Control's users were on .NET 3.5 or above.   So he knew that they could make the switch and that is was safe to do so. With this reassurance, they could use WCF to not only make development easier, but to also give them a really nice way to do inter-process communication between the Source Control and the SQL Compare products. To have done that on .NET 2.0 was certainly possible <knowing chuckle>, but Microsoft have made it a lot easier with WCF. <strange mirage effect to denote end of flashback> So you see, with Feature Usage Reporting, they finally got the hard evidence they needed to safely make the switch to .NET 3.5, knowing it would not inconvenience their users. And that, my friends, is just the sort of thing we like to hear.

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  • Extended Logging with Caller Info Attributes

    - by João Angelo
    .NET 4.5 caller info attributes may be one of those features that do not get much airtime, but nonetheless are a great addition to the framework. These attributes will allow you to programmatically access information about the caller of a given method, more specifically, the code file full path, the member name of the caller and the line number at which the method was called. They are implemented by taking advantage of C# 4.0 optional parameters and are a compile time feature so as an added bonus the returned member name is not affected by obfuscation. The main usage scenario will be for tracing and debugging routines as will see right now. In this sample code I’ll be using NLog, but the example is also applicable to other logging frameworks like log4net. First an helper class, without any dependencies and that can be used anywhere to obtain caller information: using System; using System.IO; using System.Runtime.CompilerServices; public sealed class CallerInfo { private CallerInfo(string filePath, string memberName, int lineNumber) { this.FilePath = filePath; this.MemberName = memberName; this.LineNumber = lineNumber; } public static CallerInfo Create( [CallerFilePath] string filePath = "", [CallerMemberName] string memberName = "", [CallerLineNumber] int lineNumber = 0) { return new CallerInfo(filePath, memberName, lineNumber); } public string FilePath { get; private set; } public string FileName { get { return this.fileName ?? (this.fileName = Path.GetFileName(this.FilePath)); } } public string MemberName { get; private set; } public int LineNumber { get; private set; } public override string ToString() { return string.Concat(this.FilePath, "|", this.MemberName, "|", this.LineNumber); } private string fileName; } Then an extension class specific for NLog Logger: using System; using System.Runtime.CompilerServices; using NLog; public static class LoggerExtensions { public static void TraceMemberEntry( this Logger logger, [CallerFilePath] string filePath = "", [CallerMemberName] string memberName = "", [CallerLineNumber] int lineNumber = 0) { LogMemberEntry(logger, LogLevel.Trace, filePath, memberName, lineNumber); } public static void TraceMemberExit( this Logger logger, [CallerFilePath] string filePath = "", [CallerMemberName] string memberName = "", [CallerLineNumber] int lineNumber = 0) { LogMemberExit(logger, LogLevel.Trace, filePath, memberName, lineNumber); } public static void DebugMemberEntry( this Logger logger, [CallerFilePath] string filePath = "", [CallerMemberName] string memberName = "", [CallerLineNumber] int lineNumber = 0) { LogMemberEntry(logger, LogLevel.Debug, filePath, memberName, lineNumber); } public static void DebugMemberExit( this Logger logger, [CallerFilePath] string filePath = "", [CallerMemberName] string memberName = "", [CallerLineNumber] int lineNumber = 0) { LogMemberExit(logger, LogLevel.Debug, filePath, memberName, lineNumber); } public static void LogMemberEntry( this Logger logger, LogLevel logLevel, [CallerFilePath] string filePath = "", [CallerMemberName] string memberName = "", [CallerLineNumber] int lineNumber = 0) { const string MsgFormat = "Entering member {1} at line {2}"; InternalLog(logger, logLevel, MsgFormat, filePath, memberName, lineNumber); } public static void LogMemberExit( this Logger logger, LogLevel logLevel, [CallerFilePath] string filePath = "", [CallerMemberName] string memberName = "", [CallerLineNumber] int lineNumber = 0) { const string MsgFormat = "Exiting member {1} at line {2}"; InternalLog(logger, logLevel, MsgFormat, filePath, memberName, lineNumber); } private static void InternalLog( Logger logger, LogLevel logLevel, string format, string filePath, string memberName, int lineNumber) { if (logger == null) throw new ArgumentNullException("logger"); if (logLevel == null) throw new ArgumentNullException("logLevel"); logger.Log(logLevel, format, filePath, memberName, lineNumber); } } Finally an usage example: using NLog; internal static class Program { private static readonly Logger Logger = LogManager.GetCurrentClassLogger(); private static void Main(string[] args) { Logger.TraceMemberEntry(); // Compile time feature // Next three lines output the same except for line number Logger.Trace(CallerInfo.Create().ToString()); Logger.Trace(() => CallerInfo.Create().ToString()); Logger.Trace(delegate() { return CallerInfo.Create().ToString(); }); Logger.TraceMemberExit(); } } NOTE: Code for helper class and Logger extension also available here.

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  • Three Easy Ways of Providing Feedback to the Oracle AutoVue Team

    - by Celine Beck
    Customer feedback is essential in helping us deliver best-in-class Enterprise Visualization solutions which are centered around real-world usage. As the Oracle AutoVue Product Management team is busy prioritizing the next round of improvements, enhancements and new innovation to the AutoVue platform, I thought it would be a good idea to provide our blog-readers with a recap of how best to provide product feedback to the AutoVue Product Management team. This gives you the opportunity to help shape our future agenda and make our solutions better for you. Enterprise Visualization Special Interest Group (EV SIG): the AutoVue EV SIG is a customer-driven initiative that has recently been created to share knowledge and information between members and discuss common and best practices around Enterprise Visualization. The EV SIG also serves as a mechanism for establishing and communicating to AutoVue Product Management users’ collective priorities for the future development, direction and enhancement of the AutoVue product family with the objective of ensuring their continuous improvement. Essentially, EV SIG members meet in order to share and prioritize feedback and use this input to begin dialog with the AutoVue Product Management team on what they deem to be the most important improvements to Enterprise Visualization solutions. The AutoVue EV SIG is by far the best platform for sharing and relaying feedback to our Product Strategy / Management team regarding general product enhancements, industry-specific scenarios, new use cases, usability, support, deployability, etc, and helping us shape the future direction of Enterprise Visualization solutions. We strongly encourage ALL our customers to sign up for the SIG;  here is how you can do so: Sign up for the EVSIG mailing list b.    Visit the group’s website c.    Contact Dennis Walker at Harris Corporation directly should you have any questions: dwalke22-AT-harris-DOT-com Customer / Partner Advisory Boards: The AutoVue Product Strategy / Management team also periodically runs Customer and Partner Advisory Boards. These invitation-only events bring together individuals chosen from Oracle AutoVue’s top customers that are using AutoVue at the enterprise level, as well as strategic partners.  The idea here is to establish open lines of communication between top customers and partners and the Oracle AutoVue Product Strategy team, help us communicate AutoVue’s product direction, share perspectives on today and tomorrow’s challenges and needs for Enterprise Visualization, and validate that proposed additions to the product are valid industry solutions. Our next Customer / Partner Advisory Board will be held in San Francisco during Oracle Open World, please contact your account manager to find out more about the CAB Members’ nomination process. Enhancement Requests:  Enhancement requests are request logged by customers or partners with Product Development for a feature that is not currently available in Oracle AutoVue. Enhancement requests (ER) can be logged easily via the My Oracle Support portal. This is the best way to share feedback with us at the functionality level; for instance if you would like to see a new format supported in AutoVue or make suggestions as per how certain functionality can be improved or should behave. Once the ER is logged, it is then evaluated by Product Management based on feasibility, product adequation and business justification. Product Management then decides whether to consider this ER for future release or not. What helps accelerate the process is hearing from a large number of customers who urgently need a particular feature or configuration. Hence the importance of logging Metalink Service Requests, and describing in details your business expectations. You can include key milestones dates and justifications as to why this request is important and the benefits your organization stands to gain should this request be accepted. Again, feedback from customers and partners is critical to ensure we offer solutions that have the biggest impact on customers’ business processes and day-to-day operations. All feedback is welcome,. So please don’t be shy! 

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