How do I diagnose the cause of a freeze after resuming in Windows XP (SP3)?
- by Software Monkey
I have just built a new computer from parts. Whenever I resume from any sleep mode (S1, S3 or S4) the computer freezes within about 60 seconds of the welcome screen appearing.
I have updated the BIOS and all drivers to current from the motherboard manufacturer's site. I have reset BIOS settings to default, including disabling AMD Cool n Quiet.
The windows event logs are not helpful at all. Other than immediately after resuming the system is stable as long as AMD CnQ is disabled.
The system is:
Mobo : MSI 790GX-G65
CPU : AMD Phenom II 965 BE at 3.6 GHz
Memory : Corsair DDR3 1600, at 1333 MHz and 9-9-9-21
HDDs : 1 EIDE, 2 SATA in RAID-0
DVD : 1
Card Reader: 1 multi-card reader
Keyboard is attached via PS2 and mouse is USB.
Any thoughts or pointers would be most welcome.
EDIT: It appears that the computer may not freeze if a program is left running which puts it under significant load. I left a stress test running which keeps all cores under 85% load, and my son put the computer to sleep - while this program is running it I have been able to resume from S3 successfully 4 times, compared against about 20 tests with the computer idle which have all frozen. So this may be related to being in an idle state when it resumes.