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• The Birth of a Method - Where did OUM come from?

  - by user702549

  It seemed fitting to start this blog entry with the OUM vision statement. The vision for the Oracle® Unified Method (OUM) is to support the entire Enterprise IT lifecycle, including support for the successful implementation of every Oracle product.  Well, it’s that time of year again; we just finished testing and packaging OUM 5.6.  It will be released for general availability to qualifying customers and partners this month.  Because of this, I’ve been reflecting back on how the birth of Oracle’s Unified method - OUM came about. As the Release Director of OUM, I’ve been honored to package every method release.  No, maybe you’d say it’s not so special.  Of course, anyone can use packaging software to create an .exe file.  But to me, it is pretty special, because so many people work together to make each release come about.  The rich content that results is what makes OUM’s history worth talking about.   To me, professionally speaking, working on OUM, well it’s been “a labor of love”.  My youngest child was just 8 years old when OUM was born, and she’s now in High School!  Watching her grow and change has been fascinating, if you ask her, she’s grown up hearing about OUM.  My son would often walk into my home office and ask “How is OUM today, Mom?”  I am one of many people that take care of OUM, and have watched the method “mature” over these last 6 years.  Maybe that makes me a "Method Mom" (someone in one of my classes last year actually said this outloud) but there are so many others who collaborate and care about OUM Development. I’ve thought about writing this blog entry for a long time just to reflect on how far the Method has come. Each release, as I prepare the OUM Contributors list, I see how many people’s experience and ideas it has taken to create this wealth of knowledge, process and task guidance as well as templates and examples.  If you’re wondering how many people, just go into OUM select the resources button on the top of most pages of the method, and on that resources page click the ABOUT link. So now back to my nostalgic moment as I finished release 5.6 packaging.  I reflected back, on all the things that happened that cause OUM to become not just a dream but to actually come to fruition.  Here are some key conditions that make it possible for each release of the method: A vision to have one method instead of many methods, thereby focusing on deeper, richer content People within Oracle’s consulting Organization  willing to contribute to OUM providing Subject Matter Experts who are willing to write down and share what they know. Oracle’s continued acquisition of software companies, the need to assimilate high quality existing materials from these companies The need to bring together people from very different backgrounds and provide a common language to support Oracle Product implementations that often involve multiple product families What came first, and then what was the strategy? Initially OUM 4.0 was based on Oracle’s J2EE Custom Development Method (JCDM), it was a good “backbone”  (work breakdown structure) it was Unified Process based, and had good content around UML as well as custom software development.  But it needed to be extended in order to achieve the OUM Vision. What happened after that was to take in the “best of the best”, the legacy and acquired methods were scheduled for assimilation into OUM, one release after another.  We incrementally built OUM.  We didn’t want to lose any of the expertise that was reflected in AIM (Oracle’s legacy Application Implementation Method), Compass (People Soft’s Application implementation method) and so many more. When was OUM born? OUM 4.1 published April 30, 2006.  This release allowed Oracles Advanced Technology groups to begin the very first implementations of Fusion Middleware.  In the early days of the Method we would prepare several releases a year.  Our iterative release development cycle began and continues to be refined with each Method release.  Now we typically see one major release each year. The OUM release development cycle is not unlike many Oracle Implementation projects in that we need to gather requirements, prioritize, prepare the content, test package and then go production.  Typically we develop an OUM release MoSCoW (must have, should have, could have, and won’t have) right after the prior release goes out.   These are the high level requirements.  We break the timeframe into increments, frequent checkpoints that help us assess the content and progress is measured through frequent checkpoints.  We work as a team to prioritize what should be done in each increment. Yes, the team provides the estimates for what can be done within a particular increment.  We sometimes have Method Development workshops (physically or virtually) to accelerate content development on a particular subject area, that is where the best content results. As the written content nears the final stages, it goes through edit and evaluation through peer reviews, and then moves into the release staging environment.  Then content freeze and testing of the method pack take place.  This iterative cycle is run using the OUM artifacts that make sense “fit for purpose”, project plans, MoSCoW lists, Test plans are just a few of the OUM work products we use on a Method Release project. In 2007 OUM 4.3, 4.4 and 4.5 were published.  With the release of 4.5 our Custom BI Method (Data Warehouse Method FastTrack) was assimilated into OUM.  These early releases helped us align Oracle’s Unified method with other industry standards Then in 2008 we made significant changes to the OUM “Backbone” to support Applications Implementation projects with that went to the OUM 5.0 release.  Now things started to get really interesting.  Next we had some major developments in the Envision focus area in the area of Enterprise Architecture.  We acquired some really great content from the former BEA, Liquid Enterprise Method (LEM) along with some SMEs who were willing to work at bringing this content into OUM.  The Service Oriented Architecture content in OUM is extensive and can help support the successful implementation of Fusion Middleware, as well as Fusion Applications. Of course we’ve developed a wealth of OUM training materials that work also helps to improve the method content.  It is one thing to write “how to”, and quite another to be able to teach people how to use the materials to improve the success of their projects.  I’ve learned so much by teaching people how to use OUM. What's next? So here toward the end of 2012, what’s in store in OUM 5.6, well, I’m sure you won’t be surprised the answer is Cloud Computing.   More details to come in the next couple of weeks!  The best part of being involved in the development of OUM is to see how many people have “adopted” OUM over these six years, Clients, Partners, and Oracle Consultants.  The content just gets better with each release.   I’d love to hear your comments on how OUM has evolved, and ideas for new content you’d like to see in the upcoming releases.

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• The Top 5 MDM Sessions You Can’t Miss at OpenWorld

  - by Mala Narasimharajan

  Sessions, Demo pods, Hands On Labs, and much more – but where should you focus?  MDM has some excellent sessions planned for OOW –  here is a top 5 list to identify the sessions you just can’t afford to miss. October 3, 2012  1:15 PM - 2:15 PM    Moscone West - 3002/3004     What's There to Know About Oracle’s Master Data Management Portfolio and Roadmap? Hear about product strategy our vision for the future and how Oracle MDM is positioned to excel in helping organizations make the most of their customer,      partner, supplier or product data. October 3, 2012  5:00 PM - 6:00 PM   Westin San Francisco – Metropolitan I Oracle Customer MDM Applications: Implementation Best Practices, Data Governance, and ROI       Customers successes provide solid examples of technology at work and how organizations derive value from it. Attend this session and hear from our customers on how they built a business case, established governance and are realizing the benefits of Oracle Customer Hub. October 2, 2012  10:15 AM - 11:15 AM   Moscone West – 3001 Mastering Product Data: Strategies for Effective Product Information Management                                                                      Product data is vital for any enterprise in being able to provide a consolidated representation of products to their partners, customers and suppliers.  Hear how our customers leverage product information to be a leader in their respective area and how Oracle is critical to achieving this. October 2, 2012  11:45 AM - 12:45 PM   Moscone West – 2022 Enabling Trusted Enterprise Product Data with Oracle Fusion Product Hub                                                                                       Learn how Oracle Fusion Product Hub is paving the way for providing organizations with trusted product data as well as helping organizations make the most of the information and infrastructure they already possess. October 1, 2012  4:45 PM – 5:45 PM   InterContinental - Ballroom A Oracle Hyperion Data Relationship Management: Enabling Enterprise Transformation                                                                         Hear how Data Relationship Management drives enterprise transformation and why any organization embarking on an master data management initiative needs it, plus hear from our customers best practices as well as lessons learned.  Check out the Master Data Management Focus On document for all our sessions at OpenWorld 2012. 

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• Oracle Database 12 c New Partition Maintenance Features by Gwen Lazenby

  - by hamsun

  One of my favourite new features in Oracle Database 12c is the ability to perform partition maintenance operations on multiple partitions. This means we can now add, drop, truncate and merge multiple partitions in one operation, and can split a single partition into more than two partitions also in just one command. This would certainly have made my life slightly easier had it been available when I administered a data warehouse at Oracle 9i. To demonstrate this new functionality and syntax, I am going to create two tables, ORDERS and ORDERS_ITEMS which have a parent-child relationship. ORDERS is to be partitioned using range partitioning on the ORDER_DATE column, and ORDER_ITEMS is going to partitioned using reference partitioning and its foreign key relationship with the ORDERS table. This form of partitioning was a new feature in 11g and means that any partition maintenance operations performed on the ORDERS table will also take place on the ORDER_ITEMS table as well. First create the ORDERS table - SQL CREATE TABLE orders ( order_id NUMBER(12), order_date TIMESTAMP, order_mode VARCHAR2(8), customer_id NUMBER(6), order_status NUMBER(2), order_total NUMBER(8,2), sales_rep_id NUMBER(6), promotion_id NUMBER(6), CONSTRAINT orders_pk PRIMARY KEY(order_id) ) PARTITION BY RANGE(order_date) (PARTITION Q1_2007 VALUES LESS THAN (TO_DATE('01-APR-2007','DD-MON-YYYY')), PARTITION Q2_2007 VALUES LESS THAN (TO_DATE('01-JUL-2007','DD-MON-YYYY')), PARTITION Q3_2007 VALUES LESS THAN (TO_DATE('01-OCT-2007','DD-MON-YYYY')), PARTITION Q4_2007 VALUES LESS THAN (TO_DATE('01-JAN-2008','DD-MON-YYYY')) ); Table created. Now the ORDER_ITEMS table SQL CREATE TABLE order_items ( order_id NUMBER(12) NOT NULL, line_item_id NUMBER(3) NOT NULL, product_id NUMBER(6) NOT NULL, unit_price NUMBER(8,2), quantity NUMBER(8), CONSTRAINT order_items_fk FOREIGN KEY(order_id) REFERENCES orders(order_id) on delete cascade) PARTITION BY REFERENCE(order_items_fk) tablespace example; Table created. Now look at DBA_TAB_PARTITIONS to get details of what partitions we have in the two tables – SQL select table_name,partition_name, partition_position position, high_value from dba_tab_partitions where table_owner='SH' and table_name like 'ORDER_%' order by partition_position, table_name; TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Q1_2007 1 TIMESTAMP' 2007-04-01 00:00:00' ORDER_ITEMS Q1_2007 1 ORDERS Q2_2007 2 TIMESTAMP' 2007-07-01 00:00:00' ORDER_ITEMS Q2_2007 2 ORDERS Q3_2007 3 TIMESTAMP' 2007-10-01 00:00:00' ORDER_ITEMS Q3_2007 3 ORDERS Q4_2007 4 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Q4_2007 4 Just as an aside it is also now possible in 12c to use interval partitioning on reference partitioned tables. In 11g it was not possible to combine these two new partitioning features. For our first example of the new 12cfunctionality, let us add all the partitions necessary for 2008 to the tables using one command. Notice that the partition specification part of the add command is identical in format to the partition specification part of the create command as shown above - SQL alter table orders add PARTITION Q1_2008 VALUES LESS THAN (TO_DATE('01-APR-2008','DD-MON-YYYY')), PARTITION Q2_2008 VALUES LESS THAN (TO_DATE('01-JUL-2008','DD-MON-YYYY')), PARTITION Q3_2008 VALUES LESS THAN (TO_DATE('01-OCT-2008','DD-MON-YYYY')), PARTITION Q4_2008 VALUES LESS THAN (TO_DATE('01-JAN-2009','DD-MON-YYYY')); Table altered. Now look at DBA_TAB_PARTITIONS and we can see that the 4 new partitions have been added to both tables – SQL select table_name,partition_name, partition_position position, high_value from dba_tab_partitions where table_owner='SH' and table_name like 'ORDER_%' order by partition_position, table_name; TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Q1_2007 1 TIMESTAMP' 2007-04-01 00:00:00' ORDER_ITEMS Q1_2007 1 ORDERS Q2_2007 2 TIMESTAMP' 2007-07-01 00:00:00' ORDER_ITEMS Q2_2007 2 ORDERS Q3_2007 3 TIMESTAMP' 2007-10-01 00:00:00' ORDER_ITEMS Q3_2007 3 ORDERS Q4_2007 4 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Q4_2007 4 ORDERS Q1_2008 5 TIMESTAMP' 2008-04-01 00:00:00' ORDER_ITEMS Q1_2008 5 ORDERS Q2_2008 6 TIMESTAMP' 2008-07-01 00:00:00' ORDER_ITEM Q2_2008 6 ORDERS Q3_2008 7 TIMESTAMP' 2008-10-01 00:00:00' ORDER_ITEMS Q3_2008 7 ORDERS Q4_2008 8 TIMESTAMP' 2009-01-01 00:00:00' ORDER_ITEMS Q4_2008 8 Next, we can drop or truncate multiple partitions by giving a comma separated list in the alter table command. Note the use of the plural ‘partitions’ in the command as opposed to the singular ‘partition’ prior to 12c– SQL alter table orders drop partitions Q3_2008,Q2_2008,Q1_2008; Table altered. Now look at DBA_TAB_PARTITIONS and we can see that the 3 partitions have been dropped in both the two tables – TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Q1_2007 1 TIMESTAMP' 2007-04-01 00:00:00' ORDER_ITEMS Q1_2007 1 ORDERS Q2_2007 2 TIMESTAMP' 2007-07-01 00:00:00' ORDER_ITEMS Q2_2007 2 ORDERS Q3_2007 3 TIMESTAMP' 2007-10-01 00:00:00' ORDER_ITEMS Q3_2007 3 ORDERS Q4_2007 4 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Q4_2007 4 ORDERS Q4_2008 5 TIMESTAMP' 2009-01-01 00:00:00' ORDER_ITEMS Q4_2008 5 Now let us merge all the 2007 partitions together to form one single partition – SQL alter table orders merge partitions Q1_2005, Q2_2005, Q3_2005, Q4_2005 into partition Y_2007; Table altered. TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Y_2007 1 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Y_2007 1 ORDERS Q4_2008 2 TIMESTAMP' 2009-01-01 00:00:00' ORDER_ITEMS Q4_2008 2 Splitting partitions is a slightly more involved. In the case of range partitioning one of the new partitions must have no high value defined, and in list partitioning one of the new partitions must have no list of values defined. I call these partitions the ‘everything else’ partitions, and will contain any rows contained in the original partition that are not contained in the any of the other new partitions. For example, let us split the Y_2007 partition back into 4 quarterly partitions – SQL alter table orders split partition Y_2007 into (PARTITION Q1_2007 VALUES LESS THAN (TO_DATE('01-APR-2007','DD-MON-YYYY')), PARTITION Q2_2007 VALUES LESS THAN (TO_DATE('01-JUL-2007','DD-MON-YYYY')), PARTITION Q3_2007 VALUES LESS THAN (TO_DATE('01-OCT-2007','DD-MON-YYYY')), PARTITION Q4_2007); Now look at DBA_TAB_PARTITIONS to get details of the new partitions – TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Q1_2007 1 TIMESTAMP' 2007-04-01 00:00:00' ORDER_ITEMS Q1_2007 1 ORDERS Q2_2007 2 TIMESTAMP' 2007-07-01 00:00:00' ORDER_ITEMS Q2_2007 2 ORDERS Q3_2007 3 TIMESTAMP' 2007-10-01 00:00:00' ORDER_ITEMS Q3_2007 3 ORDERS Q4_2007 4 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Q4_2007 4 ORDERS Q4_2008 5 TIMESTAMP' 2009-01-01 00:00:00' ORDER_ITEMS Q4_2008 5 Partition Q4_2007 has a high value equal to the high value of the original Y_2007 partition, and so has inherited its upper boundary from the partition that was split. As for a list partitioning example let look at the following another table, SALES_PAR_LIST, which has 2 partitions, Americas and Europe and a partitioning key of country_name. SQL select table_name,partition_name, high_value from dba_tab_partitions where table_owner='SH' and table_name = 'SALES_PAR_LIST'; TABLE_NAME PARTITION_NAME HIGH_VALUE -------------- --------------- ----------------------------- SALES_PAR_LIST AMERICAS 'Argentina', 'Canada', 'Peru', 'USA', 'Honduras', 'Brazil', 'Nicaragua' SALES_PAR_LIST EUROPE 'France', 'Spain', 'Ireland', 'Germany', 'Belgium', 'Portugal', 'Denmark' Now split the Americas partition into 3 partitions – SQL alter table sales_par_list split partition americas into (partition south_america values ('Argentina','Peru','Brazil'), partition north_america values('Canada','USA'), partition central_america); Table altered. Note that no list of values was given for the ‘Central America’ partition. However it should have inherited any values in the original ‘Americas’ partition that were not assigned to either the ‘North America’ or ‘South America’ partitions. We can confirm this by looking at the DBA_TAB_PARTITIONS view. SQL select table_name,partition_name, high_value from dba_tab_partitions where table_owner='SH' and table_name = 'SALES_PAR_LIST'; TABLE_NAME PARTITION_NAME HIGH_VALUE --------------- --------------- -------------------------------- SALES_PAR_LIST SOUTH_AMERICA 'Argentina', 'Peru', 'Brazil' SALES_PAR_LIST NORTH_AMERICA 'Canada', 'USA' SALES_PAR_LIST CENTRAL_AMERICA 'Honduras', 'Nicaragua' SALES_PAR_LIST EUROPE 'France', 'Spain', 'Ireland', 'Germany', 'Belgium', 'Portugal', 'Denmark' In conclusion, I hope that DBA’s whose work involves maintaining partitions will find the operations a bit more straight forward to carry out once they have upgraded to Oracle Database 12c. Gwen Lazenby is a Principal Training Consultant at Oracle. She is part of Oracle University's Core Technology delivery team based in the UK, teaching Database Administration and Linux courses. Her specialist topics include using Oracle Partitioning and Parallelism in Data Warehouse environments, as well as Oracle Spatial and RMAN.

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• Oracle Tutor: Top 10 to Implement Sustainable Policies and Procedures

  - by emily.chorba(at)oracle.com

  Overview Your organization (executives, managers, and employees) understands the value of having written business process documents (process maps, procedures, instructions, reference documents, and form abstracts). Policies and procedures should be documented because they help to reduce the range of individual decisions and encourage management by exception: the manager only needs to give special attention to unusual problems, not covered by a specific policy or procedure. As more and more procedures are written to cover recurring situations, managers will begin to make decisions which will be consistent from one functional area to the next.Companies should take a project management approach when implementing an environment for a sustainable documentation program and do the following:1. Identify an Executive Champion2. Put together a winning team3. Assign ownership4. Centralize publishing5. Establish the Document Maintenance Process Up Front6. Document critical activities only7. Document actual practice8. Minimize documentation9. Support continuous improvement10. Keep it simple 1. Identify an Executive ChampionAppoint a top down driver. Select one key individual to be a mentor for the procedure planning team. The individual should be a senior manager, such as your company president, CIO, CFO, the vice-president of quality, manufacturing, or engineering. Written policies and procedures can be important supportive aids when known to express the thinking for the chief executive officer and / or the president and to have his or her full support. 2. Put Together a Winning TeamChoose a strong Project Management Leader and staff the procedure planning team with management members from cross functional groups. Make sure team members have the responsibility - and the authority - to make things happen.The winning team should consist of the Documentation Project Manager, Document Owners (one for each functional area), a Document Controller, and Document Specialists (as needed). The Tutor Implementation Guide has complete job descriptions for these roles. 3. Assign Ownership It is virtually impossible to keep process documentation simple and meaningful if employees who are far removed from the activity itself create it. It is impossible to keep documentation up-to-date when responsibility for the document is not clearly understood.Key to the Tutor methodology, therefore, is the concept of ownership. Each document has a single owner, who is responsible for ensuring that the document is necessary and that it reflects actual practice. The owner must be a person who is knowledgeable about the activity and who has the authority to build consensus among the persons who participate in the activity as well as the authority to define or change the way an activity is performed. The owner must be an advocate of the performers and negotiate, not dictate practices.In the Tutor environment, a document's owner is the only person with the authority to approve an update to that document. 4. Centralize Publishing Although it is tempting (especially in a networked environment and with document management software solutions) to decentralize the control of all documents -- with each owner updating and distributing his own -- Tutor promotes centralized publishing by assigning the Document Administrator (gate keeper) to manage the updates and distribution of the procedures library. 5. Establish a Document Maintenance Process Up Front (and stick to it) Everyone in your organization should know they are invited to suggest changes to procedures and should understand exactly what steps to take to do so. Tutor provides a set of procedures to help your company set up a healthy document control system. There are many document management products available to automate some of the document change and maintenance steps. Depending on the size of your organization, a simple document management system can reduce the effort it takes to track and distribute document changes and updates. Whether your company decides to store the written policies and procedures on a file server or in a database, the essential tasks for maintaining documents are the same, though some tasks are automated. 6. Document Critical Activities Only The best way to keep your documentation simple is to reduce the number of process documents to a bare minimum and to include in those documents only as much detail as is absolutely necessary. The first step to reducing process documentation is to document only those activities that are deemed critical. Not all activities require documentation. In fact, some critical activities cannot and should not be standardized. Others may be sufficiently documented with an instruction or a checklist and may not require a procedure. A document should only be created when it enhances the performance of the employee performing the activity. If it does not help the employee, then there is no reason to maintain the document. Activities that represent little risk (such as project status), activities that cannot be defined in terms of specific tasks (such as product research), and activities that can be performed in a variety of ways (such as advertising) often do not require documentation. Sometimes, an activity will evolve to the point where documentation is necessary. For example, an activity performed by single employee may be straightforward and uncomplicated -- that is, until the activity is performed by multiple employees. Sometimes, it is the interaction between co-workers that necessitates documentation; sometimes, it is the complexity or the diversity of the activity.7. Document Actual Practices The only reason to maintain process documentation is to enhance the performance of the employee performing the activity. And documentation can only enhance performance if it reflects reality -- that is, current best practice. Documentation that reflects an unattainable ideal or outdated practices will end up on the shelf, unused and forgotten.Documenting actual practice means (1) auditing the activity to understand how the work is really performed, (2) identifying best practices with employees who are involved in the activity, (3) building consensus so that everyone agrees on a common method, and (4) recording that consensus.8. Minimize Documentation One way to keep it simple is to document at the highest level possible. That is, include in your documents only as much detail as is absolutely necessary.When writing a document, you should ask yourself, What is the purpose of this document? That is, what problem will it solve?By focusing on this question, you can target the critical information.• What questions are the end users likely to have?• What level of detail is required?• Is any of this information extraneous to the document's purpose? Short, concise documents are user friendly and they are easier to keep up to date. 9. Support Continuous Improvement Employees who perform an activity are often in the best position to identify improvements to the process. In other words, continuous improvement is a natural byproduct of the work itself -- but only if the improvements are communicated to all employees who are involved in the process, and only if there is consensus among those employees.Traditionally, process documentation has been used to dictate performance, to limit employees' actions. In the Tutor environment, process documents are used to communicate improvements identified by employees. How does this work? The Tutor methodology requires a process document to reflect actual practice, so the owner of a document must routinely audit its content -- does the document match what the employees are doing? If it doesn't, the owner has the responsibility to evaluate the process, to build consensus among the employees, to identify "best practices," and to communicate these improvements via a document update. Continuous improvement can also be an outgrowth of corrective action -- but only if the solutions to problems are communicated effectively. The goal should be to solve a problem once and only once, which means not only identifying the solution, but ensuring that the solution becomes part of the process. The Tutor system provides the method through which improvements and solutions are documented and communicated to all affected employees in a cost-effective, timely manner; it ensures that improvements are not lost or confined to a single employee. 10. Keep it Simple Process documents don't have to be complex and unfriendly. In fact, the simpler the format and organization, the more likely the documents will be used. And the simpler the method of maintenance, the more likely the documents will be kept up-to-date. Keep it simply by:• Minimizing skills and training required• Following the established Tutor document format and layout• Avoiding technology just for technology's sake No other rule has as major an impact on the success of your internal documentation as -- keep it simple. Learn More For more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum.   Emily Chorba Principle Product Manager Oracle Tutor & BPM 

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• Big Visible Charts

  - by Robert May

  An important part of Agile is the concept of transparency and visibility. In proper functioning teams, stakeholders can look at any team at any time in the iteration or release and see how that team is doing by simply looking at what we call Big Visible Charts. If you’ve done Scrum, you’ve seen these charts. However, interpreting these charts can often be an art form. There are several different charts that can be useful. In this newsletter, I’ll focus on the Iteration Burndown and Cumulative Flow charts. I’ve included a copy of the spreadsheet that I used to create the charts, and if you don’t have a tool that creates them for you, you can use this spreadsheet to do so. Our preferred tool for managing Scrum projects is Rally. Rally creates all of these charts for you, saving you quite a bit of time. The Iteration Burndown and Cumulative Flow Charts This is the main chart that teams use. Although less useful to stakeholders, this chart is critical to the team and provides quite a bit of information to the team about how their iteration is going. Most charts are a combination of the charts below, so you may need to combine aspects of each section to understand what is happening in your iterations. Ideal Ah, isn’t that a pretty picture? Unfortunately, it’s also very unrealistic. I’ve seen iterations that come close to ideal, but never that match perfectly. If your iteration matches perfectly, chances are, someone is playing with the numbers. Reality is just too difficult to have a burndown chart that matches this exactly. Late Planning Iteration started, but the team didn’t. You can tell this by the fact that the real number of estimated hours didn’t appear until day two. In the cumulative flow, you can also see that nothing was defined in Day one and two. You want to avoid situations like this. You’ll note that the team had to burn faster than is ideal to meet the iteration because of the late planning. This often results in long weeks and days. Testing Starved Determining whether or not testing is starved is difficult without the cumulative flow. The pattern in the burndown could be nothing more that developers not completing stories early enough or could be caused by stories being too big. With the cumulative flow, however, you see that only small bites are in progress and stories were completed early, but testing didn’t start testing until the end of the iteration, and didn’t complete testing all stories in the iteration. When this happens, question whether or not your testing resources are sufficient for your team and whether or not acceptance is adequately defined. No Testing With this one, both graphs show the same thing; the team needs testers and testing! Without testing, what was completed cannot be verified to make sure that it is acceptable to the business. If you find yourself in this situation, review your testing practices and acceptance testing process and make changes today. Late Development With this situation, both graphs tell a story. In the top graph, you can see that the hours failed to burn down as quickly as the team expected. This could be caused by the team not correctly estimating their hours or the team could have had illness or some other issue that affected them. Often, when teams are tackling something that is more unknown, they’ll run into technical barriers that cause the burn down to happen slower than expected. In the cumulative flow graph, you can see that not much was completed in the first few days. This could be because of illness or technical barriers or simply poor estimation. Testing was able to keep up with everything that was completed, however. No Tool Updating When you see graphs that look like this, you can be assured that it’s because the team is not updating the tool that generates the graphs. Review your policy for when they are to update. On the teams that I run, I require that each team member updates the tool at least once daily. You should also check to see how well the team is breaking down stories into tasks. If they’re creating few large tasks, graphs can look similar to this. As a general rule, I never allow tasks, other than Unit Testing and Uncertainty, to be greater than eight hours in duration. Scope Increase I always encourage team members to enter in however much time they think they have left on a task, even if that means increasing the total amount of time left to do. You get a much better and more realistic picture this way. Increasing time remaining could explain the burndown graph, but by looking at the cumulative flow graph, we can see that stories were added to the iteration and scope was increased. Since planning should consume all of the hours in the iteration, this is almost always a bad thing. If the scope change happened late in the iteration and the hours remaining were well below the ideal burn, then increasing scope is probably o.k., but estimation needs to get better. However, with the charts above, that’s clearly not what happened and the team was required to do extra work to make the iteration. If you find this happening, your product owner and ScrumMasters need training. The team also needs to learn to say no. Scope Decrease Scope decreases are just as bad as scope increases. Usually, graphs above show that the team did a poor job of estimating their stories and part way through had to reduce scope to change the iteration. This will happen once in a while, but if you find it’s a pattern on your team, you need to re-evaluate planning. Some teams are hopelessly optimistic. In those cases, I’ll introduce a task I call “Uncertainty.” With Uncertainty, the team estimates how many hours they might need if things don’t go well with the tasks they’ve defined. They try to estimate things that could go poorly and increase the time appropriately. Having an Uncertainty task allows them to have a low and high estimate. Uncertainty should not just be an arbitrary buffer. It must correlate to real uncertainty in the tasks that have been defined. Stories are too Big Often, we see graphs like the ones above. Note that the burndown looks fairly good, other than the chunky acceptance of stories. However, when you look at cumulative flow, you can see that at one point, everything is in progress. This is a bad thing. When you see graphs like this, you’re in one of two states. You may just have a very small team and can only handle one or two stories in your iteration. If you have more than one or two people, then the most likely problem is that your stories are far too big. To combat this, break large high hour stories into smaller pieces that can be completed independently and accepted independently. If you don’t, you’ll likely be requiring your testers to do heroic things to complete testing on the last day of the iteration and you’re much more likely to have the entire iteration fail, because of the limited amount of things that can be completed. Summary There are other charts that can be useful when doing scrum. If you don’t have any big visible charts, you really need to evaluate your process and change. These charts can provide the team a wealth of information and help you write better software. If you have any questions about charts that you’re seeing on your team, contact me with a screen capture of the charts and I’ll tell you what I’m seeing in those charts. I always want this information to be useful, so please let me know if you have other questions. Technorati Tags: Agile

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• CodePlex Daily Summary for Tuesday, July 02, 2013

  CodePlex Daily Summary for Tuesday, July 02, 2013Popular ReleasesMastersign.Expressions: Mastersign.Expressions v0.4.2: added support for if(<cond>, <true-part>, <false-part>) fixed multithreading issue with rand() improved demo applicationNB_Store - Free DotNetNuke Ecommerce Catalog Module: NB_Store v2.3.6 Rel0: v2.3.6 Is now DNN6 and DNN7 compatible Important : During update this install with overwrite the menu.xml setting, if you have changed this then make a backup before you upgrade and reapply your changes after the upgrade. Please view the following documentation if you are installing and configuring this module for the first time System Requirements Skill requirements Downloads and documents Step by step guide to a working store Please ask all questions in the Discussions tab. Document.Editor: 2013.26: What's new for Document.Editor 2013.26: New Insert Chart Improved User Interface Minor Bug Fix's, improvements and speed upsWsus Package Publisher: Release V1.2.1307.01: Fix an issue in the UI, approvals are not shown correctly in the 'Report' tabDirectX Tool Kit: July 2013: July 1, 2013 VS 2013 Preview projects added and updates for DirectXMath 3.05 vectorcall Added use of sRGB WIC metadata for JPEG, PNG, and TIFF SaveToWIC functions updated with new optional setCustomProps parameter and error check with optional targetFormatCore Server 2012 Powershell Script Hyper-v Manager: new_root.zip: Verison 1.0JSON Toolkit: JSON Toolkit 4.1.736: Improved strinfigy performance New serializing feature New anonymous type support in constructorsDotNetNuke® IFrame: IFrame 04.05.00: New DNN6/7 Manifest file and Azure Compatibility.VidCoder: 1.5.2 Beta: Fixed crash on presets with an invalid bitrate.Gardens Point LEX: Gardens Point LEX version 1.2.1: The main distribution is a zip file. This contains the binary executable, documentation, source code and the examples. ChangesVersion 1.2.1 has new facilities for defining and manipulating character classes. These changes make the construction of large Unicode character classes more convenient. The runtime code for performing automaton backup has been re-implemented, and is now faster for scanners that need backup. Source CodeThe distribution contains a complete VS2010 project for the appli...ZXMAK2: Version 2.7.5.7: - fix TZX emulation (Bruce Lee, Zynaps) - fix ATM 16 colors for border - add memory module PROFI 512K; add PROFI V03 rom image; fix PROFI 3.XX configTwitter image Downloader: Twitter Image Downloader 2 with Installer: Application file with Install shield and Dot Net 4.0 redistributableUltimate Music Tagger: Ultimate Music Tagger 1.0.0.0: First release of Ultimate Music TaggerBlackJumboDog: Ver5.9.2: 2013.06.28 Ver5.9.2 (1) ??????????(????SMTP?????)?????????? (2) HTTPS???????????Outlook 2013 Add-In: Configuration Form: This new version includes the following changes: - Refactored code a bit. - Removing configuration from main form to gain more space to display items. - Moved configuration to separate form. You can click the little "gear" icon to access the configuration form (still very simple). - Added option to show past day appointments from the selected day (previous in time, that is). - Added some tooltips. You will have to uninstall the previous version (add/remove programs) if you had installed it ...Terminals: Version 3.0 - Release: Changes since version 2.0:Choose 100% portable or installed version Removed connection warning when running RDP 8 (Windows 8) client Fixed Active directory search Extended Active directory search by LDAP filters Fixed single instance mode when running on Windows Terminal server Merged usage of Tags and Groups Added columns sorting option in tables No UAC prompts on Windows 7 Completely new file persistence data layer New MS SQL persistence layer (Store data in SQL database)...NuGet: NuGet 2.6: Released June 26, 2013. Release notes: http://docs.nuget.org/docs/release-notes/nuget-2.6Python Tools for Visual Studio: 2.0 Beta: We’re pleased to announce the release of Python Tools for Visual Studio 2.0 Beta. Python Tools for Visual Studio (PTVS) is an open-source plug-in for Visual Studio which supports programming with the Python language. PTVS supports a broad range of features including CPython/IronPython, Edit/Intellisense/Debug/Profile, Cloud, HPC, IPython, and cross platform debugging support. For a quick overview of the general IDE experience, please watch this video: http://www.youtube.com/watch?v=TuewiStN...Player Framework by Microsoft: Player Framework for Windows 8 and WP8 (v1.3 beta): Preview: New MPEG DASH adaptive streaming plugin for Windows Azure Media Services Preview: New Ultraviolet CFF plugin. Preview: New WP7 version with WP8 compatibility. (source code only) Source code is now available via CodePlex Git Misc bug fixes and improvements: WP8 only: Added optional fullscreen and mute buttons to default xaml JS only: protecting currentTime from returning infinity. Some videos would cause currentTime to be infinity which could cause errors in plugins expectin...AssaultCube Reloaded: 2.5.8: SERVER OWNERS: note that the default maprot has changed once again. Linux has Ubuntu 11.10 32-bit precompiled binaries and Ubuntu 10.10 64-bit precompiled binaries, but you can compile your own as it also contains the source. If you are using Mac or other operating systems, please wait while we continue to try to package for those OSes. Or better yet, try to compile it. If it fails, download a virtual machine. The server pack is ready for both Windows and Linux, but you might need to compi...New ProjectsALM Rangers DevOps Tooling and Guidance: Practical tooling and guidance that will enable teams to realize a faster deployment based on continuous feedback.Core Server 2012 Powershell Script Hyper-v Manager: Free core Server 2012 powershell scripts and batch files that replace the non-existent hyper-v manager, vmconnect and mstsc.Enhanced Deployment Service (EDS): EDS is a web service based utility designed to extend the deployment capabilities of administrators with the Microsoft Deployment Toolkit.ExtendedDialogBox: Libreria DialogBoxJazdy: This project is here only because we wanted to take advantage of a public git server.Mon Examen: This web interface is meant to make examinationsneet: summaryOrchard Multi-Choice Voting: A multiple choice voting Orchard module.Particle Swarm Optimization Solving Quadratic Assignment Problem: This project is submitted for the solving of QAP using PSO algorithms with addition of some modification Porjects: 23123123PPL Power Pack: PPL Power PackProperty Builder: Visual Studio tool for speeding up process of coding class properties getters and setters.RedRuler for Redline: I tried some on-screen rulers, none of them help me measure the UI element quickly based on the Redline. So I decided to created this handy RedRuler tool. Royale Living: Mahindra Royale Community PortalSearch and booking Hotel or Tours: Ð? án nghiên c?u c?a sinh viên tdt theo mô hình mvc 4SystemBuilder.Show: This tool is a helper after you create your project in visual studio to create the respective objects and interface. TalentDesk: new ptojectTcmplex: The Training Center teaches many different kind of course such as English, French, Computer hardware and computer softwareTFS Reporting Guide: Provides guidance and samples to enable TFS users to generate reports based on WIT data.Umbraco AdaptiveImages: Adaptive Images Package for UmbracoVirtualNet - A ILcode interpreter/emulator written in C++/Assembly: VirtualNet is a interpreter/emulator for running .net code in native without having to install the .Net FrameWorkVisual Blocks: Visual Blocks ????IDE ????? ??????? ????? ????/?? Visual Studio and Cloud Based Mobile Device Testing: Practical guidance enabling field to remove blockers to adoption and to use and extend the Perfecto Mobile Cloud Device testing within the context of VS.Windows 8 Time Picker for Windows Phone: A Windows Phone implementation of the Time Picker control found in the Windows 8.1 Alarms app.???? - SmallBasic?: ?????????

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• Rapid Evolution of Society & Technology

  - by Michael Snow

  We caught up with Brian Solis on the phone the other day and Christie Flanagan had a chance to chat with him and learn a bit more about him and some of the concepts he'll be addressing in our Social Business Thought Leaders Webcast on Thursday 12/13/12. «--- Interview with Brian Solis  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast- mso-fareast-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Be sure and register for this week's webcast ---» ------------------- Guest post by Brian Solis. Reposted (Borrowed) from his posting of May 24, 2012 Dear [insert business name], what’s your promise? - Brian Solis You say you want to get closer to customers, but your actions are different than your words. You say you want to “surprise and delight” customers, but your product development teams are too busy building against a roadmap without consideration of the 5th P of marketing…people. Your employees are your number one asset, however the infrastructure of the organization has turned once optimistic and ambitious intrapreneurs into complacent cogs or worse, your greatest detractors. You question the adoption of disruptive technology by your internal champions yet you’ve not tried to find the value for yourself. You’re a change agent and you truly wish to bring about change, but you’ve not invested time or resources to answer “why” in your endeavors to become a connected or social business. If we are to truly change, we must find purpose. We must uncover the essence of our business and the value it delivers to traditional and connected consumers. We must rethink the spirit of today’s embrace and clearly articulate how transformation is going to improve customer and employee experiences and relationships now and over time. Without doing so, any attempts at evolution will be thwarted by reality. In an era of Digital Darwinism, no business is too big to fail or too small to succeed. These are undisciplined times which require alternative approaches to recognize and pursue new opportunities. But everything begins with acknowledging the 360 view of the world that you see today is actually a filtered view of managed and efficient convenience. Today, many organizations that were once inspired by innovation and engagement have fallen into a process of marketing, operationalizing, managing, and optimizing. That might have worked for the better part of the last century, but for the next 10 years and beyond, new vision, leadership and supporting business models will be written to move businesses from rigid frameworks to adaptive and agile entities. I believe that today’s executives will undergo a great test; a test of character, vision, intention, and universal leadership. It starts with a simple, but essential question…what is your promise? Notice, I didn’t ask about your brand promise. Nor did I ask for you to cite your mission and vision statements. This is much more than value propositions or manufactured marketing language designed to hook audiences and stakeholders. I asked for your promise to me as your consumer, stakeholder, and partner. This isn’t about B2B or B2C, but instead, people to people, person to person. It is this promise that will breathe new life into an organization that on the outside, could be misdiagnosed as catatonic by those who are disrupting your markets. A promise, for example, is meant to inspire. It creates alignment. It serves as the foundation for your vision, mission, and all business strategies and it must come from the top to mean anything. For without it, we cannot genuinely voice what it is we stand for or stand behind. Think for a moment about the definition of community. It’s easy to confuse a workplace or a market where everyone simply shares common characteristics. However, a community in this day and age is much more than belonging to something, it’s about doing something together that makes belonging matter The next few years will force a divide where companies are separated by intention as measured by actions and words. But, becoming a social business is not enough. Becoming more authentic and transparent doesn’t serve as a mantra for a renaissance. A promise is the ink that inscribes the spirit of the relationship between you and me. A promise serves as the words that influence change from within and change beyond the halls of our business. It is the foundation for a renewed embrace, one that must then find its way to every aspect of the organization. It’s the difference between a social business and an adaptive business. While an adaptive business can also be social, it is the culture of the organization that strives to not just use technology to extend current philosophies or processes into new domains, but instead give rise to a new culture where striving for relevance is among its goals. The tools and networks simply become enablers of a greater mission You are reading this because you believe in something more than what you’re doing today. While you fight for change within your organization, remember to aim for a higher purpose. Organizations that strive for innovation, imagination, and relevance will outperform those that do not. Part of your job is to lead a missionary push that unites the groundswell with a top down cascade. Change will only happen because you and other internal champions see what others can’t and will do what other won’t. It takes resolve. It takes the ability to translate new opportunities into business value. And, it takes courage. “This is a very noisy world, so we have to be very clear what we want them to know about us”-Steve Jobs ----------------------------------------------------------------- So -- where do you begin to evaluate the kind of experience you are delivering for your customers, partners, and employees?  Take a look at this White Paper: Creating a Successful and Meaningful Customer Experience on the Web and then have a cup of coffee while you listen to the sage advice of Guy Kawasaki in a short video below.   An interview with Guy Kawasaki on Maximizing Social Media Channels 

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• Agile Testing Days 2012 – Day 3 – Agile or agile?

  - by Chris George

  Another early start for my last Lean Coffee of the conference, and again it was not wasted. We had some really interesting discussions around how to determine what test automation is useful, if agile is not faster, why do it? and a rather existential discussion on whether unicorns exist! First keynote of the day was entitled “Fast Feedback Teams” by Ola Ellnestam. Again this relates nicely to the releasing faster talk on day 2, and something that we are looking at and some teams are actively trying. Introducing the notion of feedback, Ola describes a game he wrote for his eldest child. It was a simple game where every time he clicked a button, it displayed “You’ve Won!”. He then changed it to be a Win-Lose-Win-Lose pattern and watched the feedback from his son who then twigged the pattern and got his younger brother to play, alternating turns… genius! (must do that with my children). The idea behind this was that you need that feedback loop to learn and progress. If you are not getting the feedback you need to close that loop. An interesting point Ola made was to solve problems BEFORE writing software. It may be that you don’t have to write anything at all, perhaps it’s a communication/training issue? Perhaps the problem can be solved another way. Writing software, although it’s the business we are in, is expensive, and this should be taken into account. He again mentions frequent releases, and how they should be made as soon as stuff is ready to be released, don’t leave stuff on the shelf cause it’s not earning you anything, money or data. I totally agree with this and it’s something that we will be aiming for moving forwards. “Exceptions, Assumptions and Ambiguity: Finding the truth behind the story” by David Evans started off very promising by making references to ‘Grim up North’ referring to the north of England. Not sure it was appreciated by most of the audience, but it made me laugh! David explained how there are always risks associated with exceptions, giving the example of a one-way road near where he lives, with an exception sign giving rights to coaches to go the wrong way. Therefore you could merrily swing around the corner of the one way road straight into a coach! David showed the danger in making assumptions with lyrical quotes from Lola by The Kinks “I’m glad I’m a man, and so is Lola” and with a picture of a toilet flush that needed instructions to operate the full and half flush. With this particular flush, you pulled the handle all the way down to half flush, and half way down to full flush! hmmm, a bit of a crappy user experience methinks! Then through a clever use of a passage from the Jabberwocky, David then went onto show how mis-translation/ambiguity is the can completely distort the original meaning of something, and this is a real enemy of software development. This was all helping to demonstrate that the term Story is often heavily overloaded in the Agile world, and should really be stripped back to what it is really for, stating a business problem, and offering a technical solution. Therefore a story could be worded as “In order to {make some improvement}, we will { do something}”. The first ‘in order to’ statement is stakeholder neutral, and states the problem through requesting an improvement to the software/process etc. The second part of the story is the verb, the doing bit. So to achieve the ‘improvement’ which is not currently true, we will do something to make this true in the future. My PM is very interested in this, and he’s observed some of the problems of overloading stories so I’m hoping between us we can use some of David’s suggestions to help clarify our stories better. The second keynote of the day (and our last) proved to be the most entertaining and exhausting of the conference for me. “The ongoing evolution of testing in agile development” by Scott Barber. I’ve never had the pleasure of seeing Scott before… OMG I would love to have even half of the energy he has! What struck me during this presentation was Scott’s explanation of how testing has become the role/job that it is (largely) today, and how this has led to the need for ‘methodologies’ to make dev and test work! The argument that we should be trying to converge the roles again is a very valid one, and one that a couple of the teams at work are actively doing with great results. Making developers as responsible for quality as testers is something that has been lost over the years, but something that we are now striving to achieve. The idea that we (testers) should be testing experts/specialists, not testing ‘union members’, supports this idea so the entire team works on all aspects of a feature/product, with the ‘specialists’ taking the lead and advising/coaching the others. This leads to better propagation of information around the team, a greater holistic understanding of the project and it allows the team to continue functioning if some of it’s members are off sick, for example. Feeling somewhat drained from Scott’s keynote (but at the same time excited that alot of the points he raised supported actions we are taking at work), I headed into my last presentation for Agile Testing Days 2012 before having to make my way to Tegel to catch the flight home. “Thinking and working agile in an unbending world” with Pete Walen was a talk I was not going to miss! Having spoken to Pete several times during the past few days, I was looking forward to hearing what he was going to say, and I was not disappointed. Pete started off by trying to separate the definitions of ‘Agile’ as in the methodology, and ‘agile’ as in the adjective by pronouncing them the ‘english’ and ‘american’ ways. So Agile pronounced (Ajyle) and agile pronounced (ajul). There was much confusion around what the hell he was talking about, although I thought it was quite clear. Agile – Software development methodology agile – Marked by ready ability to move with quick easy grace; Having a quick resourceful and adaptable character. Anyway, that aside (although it provided a few laughs during the presentation), the point was that many teams that claim to be ‘Agile’ but are not, in fact, ‘agile’ by nature. Implementing ‘Agile’ methodologies that are so prescriptive actually goes against the very nature of Agile development where a team should anticipate, adapt and explore. Pete made a valid point that very few companies intentionally put up roadblocks to impede work, so if work is being blocked/delayed, why? This is where being agile as a team pays off because the team can inspect what’s going on, explore options and adapt their processes. It is through experimentation (and that means trying and failing as well as trying and succeeding) that a team will improve and grow leading to focussing on what really needs to be done to achieve X. So, that was it, the last talk of our conference. I was gutted that we had to miss the closing keynote from Matt Heusser, as Matt was another person I had spoken too a few times during the conference, but the flight would not wait, and just as well we left when we did because the traffic was a nightmare! My Takeaway Triple from Day 3: Release often and release small – don’t leave stuff on the shelf Keep the meaning of the word ‘agile’ in mind when working in ‘Agile Look at testing as more of a skill than a role  

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• It was a figure of speech!

  - by Ratman21

  Yesterday I posted the following as attention getter / advertisement (as well as my feelings). In the groups, (I am in) on the social networking site, LinkedIn and boy did I get responses.    I am fighting mad about (a figure of speech, really) not having a job! Look just because I am over 55 and have gray hair. It does not mean, my brain is dead or I can no longer trouble shoot a router or circuit or LAN issue. Or that I can do “IT” work at all. And I could prove this if; some one would give me at job. Come on try me for 90 days at min. wage. I know you will end up keeping me (hope fully at normal pay) around. Is any one hearing me…come on take up the challenge!     This was the responses I got.   I hear you. We just need to retrain and get our skills up to speed is all. That is what I am doing. I have not given up. Just got to stay on top of the game. Experience is on our side if we have the credentials and we are reasonable about our salaries this should not be an issue.   Already on it, going back to school and have got three certifications (CompTIA A+, Security+ and Network+. I am now studying for my CISCO CCNA certification. As to my salary, I am willing to work at very reasonable rate.   You need to re-brand yourself like a product, market and sell yourself. You need to smarten up, look and feel a million dollars, re-energize yourself, regain your confidents. Either start your own business, or re-write your CV so it stands out from the rest, get the template off the internet. Contact every recruitment agent in your town, state, country and overseas, and on the web. Apply to every job you think you could do, you may not get it but you will make a contact for your network, which may lead to a job at the end of the tunnel. Get in touch with everyone you know from past jobs. Do charity work. I maintain the IT Network, stage electrical and the Telecom equipment in my church,   Again already on it. I have email the world is seems with my resume and cover letters. So far, I have rewritten or had it rewrote, my resume and cover letters; over seven times so far. Re-energize? I never lost my energy level or my self-confidents in my work (now if could get some HR personal to see the same). I also volunteer at my church, I created and maintain the church web sit.   I share your frustration. Sucks being over 50 and looking for work. Please don't sell yourself short at min wage because the employer will think that’s your worth. Keep trying!!   I never stop trying and min wage is only for 90 days. If some one takes up the challenge. Some post asked if I am keeping up technology.   Do you keep up with the latest technology and can speak the language fluidly?   Yep to that and as to speaking it also a yep! I am a geek you know. I heard from others over the 50 year mark and younger too.   I'm with you! I keep getting told that I don't have enough experience because I just recently completed a Masters level course in Microsoft SQL Server, which gave me a project-intensive equivalent of between 2 and 3 years of experience. On top of that training, I have 19 years as an applications programmer and database administrator. I can normalize rings around experienced DBAs and churn out effective code with the best of them. But my 19 years is worthless as far as most recruiters and HR people are concerned because it is not the specific experience for which they're looking. HR AND RECRUITERS TAKE NOTE: Experience, whatever the language, translates across platforms and technology! By the way, I'm also over 55 and still have "got it"!   I never lost it and I also can work rings round younger techs.   I'm 52 and female and seem to be having the same issues. I have over 10 years experience in tech support (with a BS in CIS) and can't get hired either.   Ow, I only have an AS in computer science along with my certifications.   Keep the faith, I have been unemployed since August of 2008. I agree with you...I am willing to return to the beginning of my retail career and work myself back through the ranks, if someone will look past the grey and realize the knowledge I would bring to the table.   I also would like some one to look past the gray.   Interesting approach, volunteering to work for minimum wage for 90 days. I'm in the same situation as you, being 55 & balding w/white hair, so I know where you're coming from. I've been out of work now for a year. I'm in Michigan, where the unemployment rate is estimated to be 15% (the worst in the nation) & even though I've got 30+ years of IT experience ranging from mainframe to PC desktop support, it's difficult to even get a face-to-face interview. I had one prospective employer tell me flat out that I "didn't have the energy required for this position". Mostly I never get any feedback. All I can say is good luck & try to remain optimistic.   He said WHAT! Yes remaining optimistic is key. Along with faith in God. Then there was this (for lack of better word) jerk.   Give it up already. You were too old to work in high tech 10 years ago. Scratch that, 20 years ago! Try selling hot dogs in front of Fry's Electronics. At least you would get a chance to eat lunch with your previous colleagues....   You know funny thing on this person is that I checked out his profile. He is older than I am.

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• The Sensemaking Spectrum for Business Analytics: Translating from Data to Business Through Analysis

  - by Joe Lamantia

  One of the most compelling outcomes of our strategic research efforts over the past several years is a growing vocabulary that articulates our cumulative understanding of the deep structure of the domains of discovery and business analytics. Modes are one example of the deep structure we’ve found.  After looking at discovery activities across a very wide range of industries, question types, business needs, and problem solving approaches, we've identified distinct and recurring kinds of sensemaking activity, independent of context.  We label these activities Modes: Explore, compare, and comprehend are three of the nine recognizable modes.  Modes describe *how* people go about realizing insights.  (Read more about the programmatic research and formal academic grounding and discussion of the modes here: https://www.researchgate.net/publication/235971352_A_Taxonomy_of_Enterprise_Search_and_Discovery) By analogy to languages, modes are the 'verbs' of discovery activity.  When applied to the practical questions of product strategy and development, the modes of discovery allow one to identify what kinds of analytical activity a product, platform, or solution needs to support across a spread of usage scenarios, and then make concrete and well-informed decisions about every aspect of the solution, from high-level capabilities, to which specific types of information visualizations better enable these scenarios for the types of data users will analyze. The modes are a powerful generative tool for product making, but if you've spent time with young children, or had a really bad hangover (or both at the same time...), you understand the difficult of communicating using only verbs.  So I'm happy to share that we've found traction on another facet of the deep structure of discovery and business analytics.  Continuing the language analogy, we've identified some of the ‘nouns’ in the language of discovery: specifically, the consistently recurring aspects of a business that people are looking for insight into.  We call these discovery Subjects, since they identify *what* people focus on during discovery efforts, rather than *how* they go about discovery as with the Modes. Defining the collection of Subjects people repeatedly focus on allows us to understand and articulate sense making needs and activity in more specific, consistent, and complete fashion.  In combination with the Modes, we can use Subjects to concretely identify and define scenarios that describe people’s analytical needs and goals.  For example, a scenario such as ‘Explore [a Mode] the attrition rates [a Measure, one type of Subject] of our largest customers [Entities, another type of Subject] clearly captures the nature of the activity — exploration of trends vs. deep analysis of underlying factors — and the central focus — attrition rates for customers above a certain set of size criteria — from which follow many of the specifics needed to address this scenario in terms of data, analytical tools, and methods. We can also use Subjects to translate effectively between the different perspectives that shape discovery efforts, reducing ambiguity and increasing impact on both sides the perspective divide.  For example, from the language of business, which often motivates analytical work by asking questions in business terms, to the perspective of analysis.  The question posed to a Data Scientist or analyst may be something like “Why are sales of our new kinds of potato chips to our largest customers fluctuating unexpectedly this year?” or “Where can innovate, by expanding our product portfolio to meet unmet needs?”.  Analysts translate questions and beliefs like these into one or more empirical discovery efforts that more formally and granularly indicate the plan, methods, tools, and desired outcomes of analysis.  From the perspective of analysis this second question might become, “Which customer needs of type ‘A', identified and measured in terms of ‘B’, that are not directly or indirectly addressed by any of our current products, offer 'X' potential for ‘Y' positive return on the investment ‘Z' required to launch a new offering, in time frame ‘W’?  And how do these compare to each other?”.  Translation also happens from the perspective of analysis to the perspective of data; in terms of availability, quality, completeness, format, volume, etc. By implication, we are proposing that most working organizations — small and large, for profit and non-profit, domestic and international, and in the majority of industries — can be described for analytical purposes using this collection of Subjects.  This is a bold claim, but simplified articulation of complexity is one of the primary goals of sensemaking frameworks such as this one.  (And, yes, this is in fact a framework for making sense of sensemaking as a category of activity - but we’re not considering the recursive aspects of this exercise at the moment.) Compellingly, we can place the collection of subjects on a single continuum — we call it the Sensemaking Spectrum — that simply and coherently illustrates some of the most important relationships between the different types of Subjects, and also illuminates several of the fundamental dynamics shaping business analytics as a domain.  As a corollary, the Sensemaking Spectrum also suggests innovation opportunities for products and services related to business analytics. The first illustration below shows Subjects arrayed along the Sensemaking Spectrum; the second illustration presents examples of each kind of Subject.  Subjects appear in colors ranging from blue to reddish-orange, reflecting their place along the Spectrum, which indicates whether a Subject addresses more the viewpoint of systems and data (Data centric and blue), or people (User centric and orange).  This axis is shown explicitly above the Spectrum.  Annotations suggest how Subjects align with the three significant perspectives of Data, Analysis, and Business that shape business analytics activity.  This rendering makes explicit the translation and bridging function of Analysts as a role, and analysis as an activity. Subjects are best understood as fuzzy categories [http://georgelakoff.files.wordpress.com/2011/01/hedges-a-study-in-meaning-criteria-and-the-logic-of-fuzzy-concepts-journal-of-philosophical-logic-2-lakoff-19731.pdf], rather than tightly defined buckets.  For each Subject, we suggest some of the most common examples: Entities may be physical things such as named products, or locations (a building, or a city); they could be Concepts, such as satisfaction; or they could be Relationships between entities, such as the variety of possible connections that define linkage in social networks.  Likewise, Events may indicate a time and place in the dictionary sense; or they may be Transactions involving named entities; or take the form of Signals, such as ‘some Measure had some value at some time’ - what many enterprises understand as alerts.   The central story of the Spectrum is that though consumers of analytical insights (represented here by the Business perspective) need to work in terms of Subjects that are directly meaningful to their perspective — such as Themes, Plans, and Goals — the working realities of data (condition, structure, availability, completeness, cost) and the changing nature of most discovery efforts make direct engagement with source data in this fashion impossible.  Accordingly, business analytics as a domain is structured around the fundamental assumption that sense making depends on analytical transformation of data.  Analytical activity incrementally synthesizes more complex and larger scope Subjects from data in its starting condition, accumulating insight (and value) by moving through a progression of stages in which increasingly meaningful Subjects are iteratively synthesized from the data, and recombined with other Subjects.  The end goal of  ‘laddering’ successive transformations is to enable sense making from the business perspective, rather than the analytical perspective.Synthesis through laddering is typically accomplished by specialized Analysts using dedicated tools and methods. Beginning with some motivating question such as seeking opportunities to increase the efficiency (a Theme) of fulfillment processes to reach some level of profitability by the end of the year (Plan), Analysts will iteratively wrangle and transform source data Records, Values and Attributes into recognizable Entities, such as Products, that can be combined with Measures or other data into the Events (shipment of orders) that indicate the workings of the business.  More complex Subjects (to the right of the Spectrum) are composed of or make reference to less complex Subjects: a business Process such as Fulfillment will include Activities such as confirming, packing, and then shipping orders.  These Activities occur within or are conducted by organizational units such as teams of staff or partner firms (Networks), composed of Entities which are structured via Relationships, such as supplier and buyer.  The fulfillment process will involve other types of Entities, such as the products or services the business provides.  The success of the fulfillment process overall may be judged according to a sophisticated operating efficiency Model, which includes tiered Measures of business activity and health for the transactions and activities included.  All of this may be interpreted through an understanding of the operational domain of the businesses supply chain (a Domain).   We'll discuss the Spectrum in more depth in succeeding posts.

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• Chrome and Firefox not able to find some sites after Ubuntu's recent update?

  - by gkr

  Loading of revision3.com in Chrome stops and status saying "waiting for static.inplay.tubemogul.com" grooveshark.com in Chrome never loads But wikipedia.org, google.com works just normal same behavior in Firefox too. I use wired DSL connection in Ubuntu 12.04. I guess this started happening after I upgraded the Chrome browser or Flash plugin few days ago from Ubuntu updates through update-manager. Thanks EDIT: Everything works normal in my WinXP. Problem is only in Ubuntu 12.04. This is what I get when I use wget gkr@gkr-desktop:~$ wget revision3.com --2012-06-12 08:58:01-- http://revision3.com/ Resolving revision3.com (revision3.com)... 173.192.117.198 Connecting to revision3.com (revision3.com)|173.192.117.198|:80... connected. HTTP request sent, awaiting response... 200 OK Length: unspecified [text/html] Saving to: `index.html' [ ] 81,046 32.0K/s in 2.5s 2012-06-12 08:58:04 (32.0 KB/s) - `index.html' saved [81046] gkr@gkr-desktop:~$ wget static.inplay.tubemogul.com --2012-06-12 08:51:25-- http://static.inplay.tubemogul.com/ Resolving static.inplay.tubemogul.com (static.inplay.tubemogul.com)... 72.21.81.253 Connecting to static.inplay.tubemogul.com (static.inplay.tubemogul.com)|72.21.81.253|:80... connected. HTTP request sent, awaiting response... 404 Not Found 2012-06-12 08:51:25 ERROR 404: Not Found. grooveshark.com nevers responses so I have to Ctrl+C to terminate wget. gkr@gkr-desktop:~$ wget grooveshark.com --2012-06-12 08:51:33-- http://grooveshark.com/ Resolving grooveshark.com (grooveshark.com)... 8.20.213.76 Connecting to grooveshark.com (grooveshark.com)|8.20.213.76|:80... connected. HTTP request sent, awaiting response... ^C gkr@gkr-desktop:~$ This is the apt term.log of updates I mentioned Log started: 2012-06-09 04:51:45 (Reading database ... (Reading database ... 5% (Reading database ... 10% (Reading database ... 15% (Reading database ... 20% (Reading database ... 25% (Reading database ... 30% (Reading database ... 35% (Reading database ... 40% (Reading database ... 45% (Reading database ... 50% (Reading database ... 55% (Reading database ... 60% (Reading database ... 65% (Reading database ... 70% (Reading database ... 75% (Reading database ... 80% (Reading database ... 85% (Reading database ... 90% (Reading database ... 95% (Reading database ... 100% (Reading database ... 161392 files and directories currently installed.) Preparing to replace google-chrome-stable 19.0.1084.52-r138391 (using .../google-chrome-stable_19.0.1084.56-r140965_i386.deb) ... Unpacking replacement google-chrome-stable ... Preparing to replace libpulse0 1:1.1-0ubuntu15 (using .../libpulse0_1%3a1.1-0ubuntu15.1_i386.deb) ... Unpacking replacement libpulse0 ... Preparing to replace libpulse-mainloop-glib0 1:1.1-0ubuntu15 (using .../libpulse-mainloop-glib0_1%3a1.1-0ubuntu15.1_i386.deb) ... Unpacking replacement libpulse-mainloop-glib0 ... Preparing to replace libpulsedsp 1:1.1-0ubuntu15 (using .../libpulsedsp_1%3a1.1-0ubuntu15.1_i386.deb) ... Unpacking replacement libpulsedsp ... Preparing to replace sudo 1.8.3p1-1ubuntu3.2 (using .../sudo_1.8.3p1-1ubuntu3.3_i386.deb) ... Unpacking replacement sudo ... Preparing to replace flashplugin-installer 11.2.202.235ubuntu0.12.04.1 (using .../flashplugin-installer_11.2.202.236ubuntu0.12.04.1_i386.deb) ... Unpacking replacement flashplugin-installer ... Preparing to replace pulseaudio-utils 1:1.1-0ubuntu15 (using .../pulseaudio-utils_1%3a1.1-0ubuntu15.1_i386.deb) ... Unpacking replacement pulseaudio-utils ... Preparing to replace pulseaudio 1:1.1-0ubuntu15 (using .../pulseaudio_1%3a1.1-0ubuntu15.1_i386.deb) ... Unpacking replacement pulseaudio ... Preparing to replace pulseaudio-module-gconf 1:1.1-0ubuntu15 (using .../pulseaudio-module-gconf_1%3a1.1-0ubuntu15.1_i386.deb) ... Unpacking replacement pulseaudio-module-gconf ... Preparing to replace pulseaudio-module-x11 1:1.1-0ubuntu15 (using .../pulseaudio-module-x11_1%3a1.1-0ubuntu15.1_i386.deb) ... Unpacking replacement pulseaudio-module-x11 ... Preparing to replace shared-mime-info 1.0-0ubuntu4 (using .../shared-mime-info_1.0-0ubuntu4.1_i386.deb) ... Unpacking replacement shared-mime-info ... Preparing to replace pulseaudio-module-bluetooth 1:1.1-0ubuntu15 (using .../pulseaudio-module-bluetooth_1%3a1.1-0ubuntu15.1_i386.deb) ... Unpacking replacement pulseaudio-module-bluetooth ... Processing triggers for menu ... /usr/share/menu/downverter.menu: 1: /usr/share/menu/downverter.menu: Syntax error: word unexpected (expecting ")") Processing triggers for man-db ... locale: Cannot set LC_CTYPE to default locale: No such file or directory locale: Cannot set LC_MESSAGES to default locale: No such file or directory locale: Cannot set LC_ALL to default locale: No such file or directory Processing triggers for bamfdaemon ... Rebuilding /usr/share/applications/bamf.index... Processing triggers for desktop-file-utils ... Processing triggers for gnome-menus ... Processing triggers for ureadahead ... ureadahead will be reprofiled on next reboot Processing triggers for update-notifier-common ... flashplugin-installer: downloading http://archive.canonical.com/pool/partner/a/adobe-flashplugin/adobe-flashplugin_11.2.202.236.orig.tar.gz Installing from local file /tmp/tmpNrBt4g.gz Flash Plugin installed. Processing triggers for doc-base ... Processing 1 changed doc-base file... Registering documents with scrollkeeper... Setting up google-chrome-stable (19.0.1084.56-r140965) ... Setting up libpulse0 (1:1.1-0ubuntu15.1) ... Setting up libpulse-mainloop-glib0 (1:1.1-0ubuntu15.1) ... Setting up libpulsedsp (1:1.1-0ubuntu15.1) ... Setting up sudo (1.8.3p1-1ubuntu3.3) ... Installing new version of config file /etc/pam.d/sudo ... Setting up flashplugin-installer (11.2.202.236ubuntu0.12.04.1) ... locale: Cannot set LC_CTYPE to default locale: No such file or directory locale: Cannot set LC_MESSAGES to default locale: No such file or directory locale: Cannot set LC_ALL to default locale: No such file or directory Setting up pulseaudio-utils (1:1.1-0ubuntu15.1) ... Setting up pulseaudio (1:1.1-0ubuntu15.1) ... Setting up pulseaudio-module-gconf (1:1.1-0ubuntu15.1) ... Setting up pulseaudio-module-x11 (1:1.1-0ubuntu15.1) ... Setting up shared-mime-info (1.0-0ubuntu4.1) ... Setting up pulseaudio-module-bluetooth (1:1.1-0ubuntu15.1) ... Processing triggers for menu ... /usr/share/menu/downverter.menu: 1: /usr/share/menu/downverter.menu: Syntax error: word unexpected (expecting ")") Processing triggers for libc-bin ... ldconfig deferred processing now taking place Log ended: 2012-06-09 04:53:32 This is from history.log Start-Date: 2012-06-09 04:51:45 Commandline: aptdaemon role='role-commit-packages' sender=':1.56' Upgrade: shared-mime-info:i386 (1.0-0ubuntu4, 1.0-0ubuntu4.1), pulseaudio:i386 (1.1-0ubuntu15, 1.1-0ubuntu15.1), libpulse-mainloop-glib0:i386 (1.1-0ubuntu15, 1.1-0ubuntu15.1), sudo:i386 (1.8.3p1-1ubuntu3.2, 1.8.3p1-1ubuntu3.3), pulseaudio-module-bluetooth:i386 (1.1-0ubuntu15, 1.1-0ubuntu15.1), pulseaudio-module-x11:i386 (1.1-0ubuntu15, 1.1-0ubuntu15.1), flashplugin-installer:i386 (11.2.202.235ubuntu0.12.04.1, 11.2.202.236ubuntu0.12.04.1), pulseaudio-utils:i386 (1.1-0ubuntu15, 1.1-0ubuntu15.1), pulseaudio-module-gconf:i386 (1.1-0ubuntu15, 1.1-0ubuntu15.1), libpulse0:i386 (1.1-0ubuntu15, 1.1-0ubuntu15.1), libpulsedsp:i386 (1.1-0ubuntu15, 1.1-0ubuntu15.1), google-chrome-stable:i386 (19.0.1084.52-r138391, 19.0.1084.56-r140965) End-Date: 2012-06-09 04:53:32

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• TGIF: Engagement Wrap-up

  - by Michael Snow

  We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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• Webcast Q&A: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter

  - by kellsey.ruppel

  Last Thursday we had the second webcast in our WebCenter in Action webcast series, "Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter, where customer Michael Chander from Qualcomm and Vince Casarez & Gourav Goyal from Oracle Partner Keste shared how Oracle WebCenter is powering Qualcomm’s externally facing website and providing a seamless experience for their customers. In case you missed it, here's a recap of the Q&A.   Mike Chandler, Qualcomm Q: Did you run into any issues when integrating all of the different applications together?A: Definitely, our main challenges were in the area of user provisioning and security propagation, all the standard stuff you might expect when hooking up SSO for authentication and authorization. In addition, we spent several iterations getting the UI’s in sync. While everyone was given the same digital material to build too, each team interpreted and implemented it their own way. Initially as a user navigated, if you were looking for it, you could slight variations in color or font or width , stuff like that. So we had to pull all the developers responsible for the UI together and get pixel level agreement on a lot of things so we could ensure seamless transitions across applications. Q: What has been the biggest benefit your end users have seen?A: Wow, there have been several. An SSO enabled environment was huge a win for our users. The portal application that this replaced had not really been invested in by the business. With this project, we had full business participation and backing, and it really showed in some key areas like the shopping experience. For example, while ordering in the previous site, the items did not have any pictures or really usable descriptions. A tremendous amount of work was done to try and make the site more intuitive and user friendly. Site performance has also drastically improved thanks to new hardware, improved database design, and of course the fact that ADF has made great strides in runtime performance. Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?A: Within a large company, I’m sure there is always going to be competition for large projects, as there was here. Once we got through the technical analysis and settled on the technology choices, it was actually no resistance to implementing the solution. This project was fully driven by the business with the aim of long term growth. I can confidently say that the fact that this project was given the utmost importance by both the business and IT really help put down any resistance that you would typically see while implementing a new solution. Q: Given the performance, what do you estimate to be the top end capacity of the system? A:I think our top end capacity is really only limited by our hardware. I’m comfortable saying we could grow 10x on our current hardware, both in terms of transactions and users. We can easily spin up new JVM instances if needed. We already use less JVM’s than we had planned. In addition, ADF is doing a very good job with his connection pooling and application module pooling, so we see a very good ratio of users connected to the systems vs db connections, without impacting performace. Q: What's the overview or summary of feedback from the users interacting with the site?A: Feedback has been overwhelmingly positive from both the business and our customers. They’re very happy with the new SSO environment , the new LAF, and the performance of the site. Of course, it’s not all roses. No matter what, there are always going to be people that don’t like the layout or the color scheme, etc. By and large though, customers are happy and the business is happy. Q: Can you describe the impressions about the site before and after the project within Qualcomm?A: Before the project, the site worked and people were using it, but most people were not happy with it. It was slow and tended to be a bit tempermental, for example a user would perform a transaction and the system would throw and unexpected error. The user could back up and retry the steps and things would work fine, so why didn’t work the first time?. From a UI perspective, we’d hear comments like it looked like it was built by a high school student.  Vince Casarez & Gourav Goyal, Keste Q: Did you run into any obstacles when implementing the solution?A: It's interesting some people call them "obstacles" on this project we just called them "dependencies".  There were both technical and business related dependencies that we had to work out. Mike points out the SSO dependencies and the coordination and synchronization between the teams to have a seamless login experience and a seamless end user experience.  There was also a set of dependencies on the User Acceptance testing to make sure that everyone understood the use cases for how the system would be used.  With a branching into a new market and trying to match a simple user experience as many consumer sites have today, there was always a tendency for the team members to provide their suggestions on how things could be simpler.  But with all the work up front on the user design and getting the business driving this set of experiences, this minimized the downstream suggestions that tend to distract a team.  In this case, all the work up front allowed us to enumerate the "dependencies" and keep the distractions to a minimum. Q: Was there a lot of custom work that needed to be done for this particular solution?A: The focus for this particular solution was really on the custom processes. The interesting thing is that with the data flows and the integration with applications, there are some pre-built integrations, but realistically for the process flow, we had to build those. The framework and tooling we used made things easier so we didn’t have to implement core functionality, like transitioning from screen to screen or from flow to flow. The design feature of Task Flows really helped speed the development and keep the component infrastructure in line with the dynamic processes.  Task flows and other elements like Skins are core to the infrastructure or technology stack of Oracle. This then allowed the team to center the project focus around the business flows and use cases to meet the core requirements and keep the project on time. Q: What do you think were the keys to success for rolling out WebCenter?A:  The 5 main keys to success were: 1) Sponsorship from the whole organization around this project from senior executive agreement, business owners driving functionality, and IT development alignment; 2) Upfront design planning and use case definition to clearly define the project scope and requirements; 3) Focussed development and project management aligned with the top level goals and drivers; 4) User acceptance and usability testing along the way to identify potential issues and direct resolution of the issues;  and 5) Constant prioritization of the issues for development to fix by the business.  It also helps to have great team chemistry and really smart people working on the project. If you missed the webcast, be sure to catch the replay to see a live demonstration of WebCenter in action!  Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter from Oracle WebCenter

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• Windows Azure – Write, Run or Use Software

  - by BuckWoody

  Windows Azure is a platform that has you covered, whether you need to write software, run software that is already written, or Install and use “canned” software whether you or someone else wrote it. Like any platform, it’s a set of tools you can use where it makes sense to solve a problem. The primary location for Windows Azure information is located at http://windowsazure.com. You can find everything there from the development kits for writing software to pricing, licensing and tutorials on all of that. I have a few links here for learning to use Windows Azure – although it’s best if you focus not on the tools, but what you want to solve. I’ve got it broken down here into various sections, so you can quickly locate things you want to know. I’ll include resources here from Microsoft and elsewhere – I use these same resources in the Architectural Design Sessions (ADS) I do with my clients worldwide. Write Software Also called “Platform as a Service” (PaaS), Windows Azure has lots of components you can use together or separately that allow you to write software in .NET or various Open Source languages to work completely online, or in partnership with code you have on-premises or both – even if you’re using other cloud providers. Keep in mind that all of the features you see here can be used together, or independently. For instance, you might only use a Web Site, or use Storage, but you can use both together. You can access all of these components through standard REST API calls, or using our Software Development Kit’s API’s, which are a lot easier. In any case, you simply use Visual Studio, Eclipse, Cloud9 IDE, or even a text editor to write your code from a Mac, PC or Linux.  Components you can use: Azure Web Sites: Windows Azure Web Sites allow you to quickly write an deploy websites, without setting a Virtual Machine, installing a web server or configuring complex settings. They work alone, with other Windows Azure Web Sites, or with other parts of Windows Azure. Web and Worker Roles: Windows Azure Web Roles give you a full stateless computing instance with Internet Information Services (IIS) installed and configured. Windows Azure Worker Roles give you a full stateless computing instance without Information Services (IIS) installed, often used in a "Services" mode. Scale-out is achieved either manually or programmatically under your control. Storage: Windows Azure Storage types include Blobs to store raw binary data, Tables to use key/value pair data (like NoSQL data structures), Queues that allow interaction between stateless roles, and a relational SQL Server database. Other Services: Windows Azure has many other services such as a security mechanism, a Cache (memcacheD compliant), a Service Bus, a Traffic Manager and more. Once again, these features can be used with a Windows Azure project, or alone based on your needs. Various Languages: Windows Azure supports the .NET stack of languages, as well as many Open-Source languages like Java, Python, PHP, Ruby, NodeJS, C++ and more.   Use Software Also called “Software as a Service” (SaaS) this often means consumer or business-level software like Hotmail or Office 365. In other words, you simply log on, use the software, and log off – there’s nothing to install, and little to even configure. For the Information Technology professional, however, It’s not quite the same. We want software that provides services, but in a platform. That means we want things like Hadoop or other software we don’t want to have to install and configure.  Components you can use: Kits: Various software “kits” or packages are supported with just a few clicks, such as Umbraco, Wordpress, and others. Windows Azure Media Services: Windows Azure Media Services is a suite of services that allows you to upload media for encoding, processing and even streaming – or even one or more of those functions. We can add DRM and even commercials to your media if you like. Windows Azure Media Services is used to stream large events all the way down to small training videos. High Performance Computing and “Big Data”: Windows Azure allows you to scale to huge workloads using a few clicks to deploy Hadoop Clusters or the High Performance Computing (HPC) nodes, accepting HPC Jobs, Pig and Hive Jobs, and even interfacing with Microsoft Excel. Windows Azure Marketplace: Windows Azure Marketplace offers data and programs you can quickly implement and use – some free, some for-fee.   Run Software Also known as “Infrastructure as a Service” (IaaS), this offering allows you to build or simply choose a Virtual Machine to run server-based software.  Components you can use: Persistent Virtual Machines: You can choose to install Windows Server, Windows Server with Active Directory, with SQL Server, or even SharePoint from a pre-configured gallery. You can configure your own server images with standard Hyper-V technology and load them yourselves – and even bring them back when you’re done. As a new offering, we also even allow you to select various distributions of Linux – a first for Microsoft. Windows Azure Connect: You can connect your on-premises networks to Windows Azure Instances. Storage: Windows Azure Storage can be used as a remote backup, a hybrid storage location and more using software or even hardware appliances.   Decision Matrix With all of these options, you can use Windows Azure to solve just about any computing problem. It’s often hard to know when to use something on-premises, in the cloud, and what kind of service to use. I’ve used a decision matrix in the last couple of years to take a particular problem and choose the proper technology to solve it. It’s all about options – there is no “silver bullet”, whether that’s Windows Azure or any other set of functions. I take the problem, decide which particular component I want to own and control – and choose the column that has that box darkened. For instance, if I have to control the wiring for a solution (a requirement in some military and government installations), that means the “Networking” component needs to be dark, and so I select the “On Premises” column for that particular solution. If I just need the solution provided and I want no control at all, I can look as “Software as a Service” solutions. Security, Pricing, and Other Info  Security: Security is one of the first questions you should ask in any distributed computing environment. We have certification info, coding guidelines and more, even a general “Request for Information” RFI Response already created for you.   Pricing: Are there licenses? How much does this cost? Is there a way to estimate the costs in this new environment? New Features: Many new features were added to Windows Azure - a good roundup of those changes can be found here. Support: Software Support on Virtual Machines, general support.    

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• SOA Suite Integration: Part 3: Loading files

  - by Anthony Shorten

  One of the most common scenarios in SOA Integration is the loading of a file into the product from an external source. In Oracle SOA Suite there is a File Adapter that can process many file types into your BPEL process. For this example I will use the File Adapter to load a file of user and emails to update the user object within the Oracle Utilities Application Framework. Remember you can repeat this process with other objects and other file types. Again I am illustrating the ease of integration. The first thing is to create an empty BPEL process that will hold our flow. In Oracle JDeveloper this can be achieved by specifying the Define Service Later template (as other templates have predefined inputs and outputs and in this case we want to specify those). So I will create simpleFileLoad process to house our process. You will start with an empty canvas so you need to first specify the load part of the process using the File Adapter. Select the File Adapter from the Component Palette under BPEL Services and drag and drop it to the left side Partner Links (left is input). You name the Service. In this case I chose LoadFile. Press Next. We will define the interface as part of the wizard so select Define from operation and schema (specified later). Press Next. We are going to choose Read File to denote that we will read the file and specify the default Operation Name as Read. Press Next. The next step is to tell the Adapter the location of the files, how to process them and what to do with them after they have been processed. I am using hardcoded locations in this example but you can have logical locations as well. Press Next. I am now going to tell the adapter how to recognize the files I want to load. In my case I am using CSV files and more importantly I am tell the adapter to run the process for each record in the file it encounters. Press Next. Now, I tell the adapter how often I want to poll for the files. I have taken the defaults. Press Next. At this stage I have no explanation of the format of the input. So I am going to invoke the Native Format Wizard which will guide me through the process of creating the file input format. Clicking the purple cog icon will start the wizard. After an introduction screen (not shown), you specify the format of the input file. The File Adapter supports multiple format types. For this example, I will use Delimited as I am going to load a CSV file. Press Next. The best way for the wizard to work is with a sample. I have a sample file and the wizard will ask how much of the file to use as a template. I will use the defaults. Note: If you are using a language that has other languages other than US-ASCII, it is at this point you specify the character set to use.  Press Next. The sample contains multiple instances of a single record type. The wizard supports complex types as well. We will use the appropriate setting for our file. Press Next. You have to specify the file element and the record element. This will be used by the input wizard to translate the CSV data into an XML structure (this will make sense later). I am using LoadUsers as my file delimiter (root element) and User Record as my record root element. Press Next. As the file is CSV the delimiter is "," so I will also specify that the End Of Line (EOL) indicator indicates the end of a record. Press Next. Up until this point your have not given the columns their names. In my case my sample includes the column names in the first record. This is not always the case but you can specify the names and formats of columns in this dialog (not shown). Press Next. The wizard now generates the schema for the input file. You can specify a name for the schema. I have used userupdate.xsd. We want to verify the schema so press Test. You can test the schema by specifying an input sample. and pressing the green play button. You will see the delimiters you specified earlier for the file and the records. Press Ok to continue. A confirmation screen will be displayed showing you the location of the schema in your project. Press Finish to return to the File Adapter configuration. You will now see the schema and elements prepopulated from the wizard. Press Next. The File Adapter configuration is now complete. Press Finish. Now you need to receive the input from the LoadFile component so we need to place a Receive node in the BPEL process by drag and dropping the Receive component from the Component Palette under BPEL Constructs onto the BPEL process. We link the receive process with the LoadFile component by dragging the left most connect node of the Receive node to the LoadFile component. Once the link is established you need to name the Receive node appropriately and as in the post of the last part of this series you need to generate input variables for the BPEL process to hold the input records in. You need to now add the product Web Service. The process is the same as described in the post of the last part of this series. You drop the Web Service BPEL Service onto the right side of the process and fill in the details of the WSDL URL . You also have to add an Invoke node to call the service and generate the input and outputs variables for the call in the Invoke node. Now, to get the inputs from File to the service. You have to use a Transform (you can use an Assign action but a Transform action is more flexible). You drag and drop the Transform component from the Component Palette under Oracle Extensions and place it between the Receive and Invoke nodes. We name the Transform Node, Mapper File and associate the source of the mapping the schema from the Receive node and the output will be the input variable from the Invoke node. We now build the transform. We first map the user and email attributes by drag and drop the elements from the left to the right. The reason we needed to use the transform is that we will be telling the AS-User service that we want to issue an update action. Remember when we registered the service we actually used Read as the default. If we do not otherwise inform the service to use the Update action it will use the Read action instead (which is not desired). To specify the update action you need to click on the transactionType node on the right and select Set Text to set the action. You need to specify the transactionType of UPD (for update). The mapping is now complete. The final BPEL process is ready for deployment. You then deploy the BPEL process to the server and to test the service by simply dropping a file, in the same pattern/name as you specified, in the directory you specified in the File Adapter. You will see each record as a separate instance entry in the Fusion Middleware Control console. You can now load files into the product. You can repeat this process for each type of file to process. While this was a simple example it illustrates the method of loading data can be achieved using SOA Suite in conjunction with our products.

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• Simplifying Human Capital Management with Mobile Applications

  - by HCM-Oracle

  By Aaron Green If you're starting to think 'mobility' is a recurring theme in your reading, you'd be right. For those who haven't started to build organisational capabilities to leverage it, it's fair to say you're late to the party. The good news: better late than never. Research firm eMarketer says the worldwide smartphone audience will total 1.75 billion this year, while communications technology and services provider Ericsson suggests smartphones will triple to 5.6 billion globally by 2019. It should be no surprise, smart phone adoption is reaching the farthest corners of the globe; the subsequent impact of enterprise applications enabled by these devices is driving business performance improvement and will continue to do so. Companies using advanced workforce analytics can add significantly to the bottom line, while impacting customer satisfaction, quality and productivity. It's a statement that makes most business leaders sit forward in their chairs. Achieving these three standards is like sipping The Golden Elixir for the business world. No-one would argue their importance. So what are 'advanced workforce analytics?' Simply, they're unprecedented access to workforce trends and performance markers. Many are made possible by a mobile world and the enterprise applications that come with it on smart devices. Some refer to it as 'the consumerisation of IT'. As this phenomenon has matured and become more widely appreciated it has impacted the spectrum of functional units within an enterprise differently, but powerfully. Whether it's sales, HR, marketing, IT, or operations, all have benefited from a more mobile approach. It has been the catalyst for improvement in, and management of, the employee experience. The net result of which is happier customers. The obvious benefits but the lesser realised impact Most people understand that mobility allows for greater efficiency and productivity, collaboration and flexibility, but how that translates into business outcomes within the various functional groups is lesser known. In actuality mobility has helped galvanise partnerships between cross-functional groups within the enterprise. Where in some quarters it was once feared mobility could fragment a workforce, its rallying cry of support is coming from what you might describe as an unlikely source - HR. As the bedrock of an enterprise, it is conceivable HR might contemplate the possible negative impact of a mobile workforce that no-longer sits in an office, at the same desks every day. After all, who would know what they were doing or saying? How would they collaborate? It's reasonable to see why HR might have a legitimate claim to try and retain as much 'perceived control' as possible. The reality however is mobility has emancipated human capital and its management. Mobility and enterprise applications are expediting decision making. Google calls it Zero Moment of Truth, or ZMOT. It enables smoother operation and can contribute to faster growth. From a collaborative perspective, with the growing use of enterprise social media, which in many cases is being driven by HR, workforce planning and the tangible impact of change is much easier to map. This in turn provides a platform from which individuals and teams can thrive. With more agility and ability to anticipate, staff satisfaction and retention is higher, and real time feedback constant. The management team can save time, energy and costs with more accurate data, which is then intelligently applied across the workforce to truly engage with staff, customers and partners. From a human capital management (HCM) perspective, mobility can help you close the loop on true talent management. It can enhance what managers can offer and what employees can provide in return. It can create nested relationships and powerful partnerships. IT and HR - partners and stewards of mobility One effect of enterprise mobility is an evolution in the nature of the relationship between HR and IT from one of service provision to partnership. The reason for the dynamic shift is largely due to the 'bring your own device' (BYOD) movement, which is transitioning to a 'bring your own application' (BYOA) scenario. As enterprise technology has in some ways reverse-engineered its solutions to help manage this situation, the partnership between IT (the functional owner) and HR (the strategic enabler) is deeply entrenched. And it has to be. The CIO and the HR leader are faced with compliance and regulatory issues and concerns around information security and personal privacy on a daily basis, complicated by global reach and varied domestic legislation. There are tens of thousands of new mobile apps entering the market each month and, unlike many consumer applications which get downloaded but are often never opened again after initial perusal, enterprise applications are being relied upon by functional groups, not least by HR to enhance people management. It requires a systematic approach across all applications in use within the enterprise in order to ensure they're used to best effect. No turning back, and no desire to With real time analytics on performance and the ability for immediate feedback, there is no turning back for managers. In my experience with Oracle, our customers' operational efficiency is at record levels. It's clear as a result of the combination of individual KPIs and organisational goals, CIOs have been able to give HR leaders the ability to build predictive models that feed into an enterprise organisations' evolving strategy. It also helps them ensure regulatory compliance much more easily. Once an arduous task, with mobile enabled automation and quality data, compliance is simpler. Their world has changed for the better. For the CIO, mobility also assists them to optimise performance. While it doesn't come without challenges, mobile-enabled applications and the native experience users have with them means employees don't need high-level technical expertise to train users. It reduces the training and engagement required from the IT team so they can focus on other things that deliver value to the bottom line; all the while lowering the cost of assets and related maintenance work by simplifying processes. Rewards of a mobile enterprise outweigh risks With mobile tools allowing us to increasingly integrate our personal and professional lives, terms like "office hours" are becoming irrelevant, so work/life balance is a cultural must. Enterprises are expected to offer tools that enable workers to access information from anywhere, at any time, from any device. Employees want simplicity and convenience but it doesn't stop at private enterprise. This is a societal shift. Governments, which traditionally have been known to be slower to adopt newer technology, are also offering support for local businesses to go mobile. Several state government websites have advice on how to create mobile apps and more. And as recently as last week the Victorian Minister for Technology Gordon Rich-Phillips unveiled his State government's ICT roadmap for the next two years, which details an increased use of the public cloud, as well as mobile communications, and improved access to online data-sets. Tech giants are investing significantly in solutions designed to simplify mobile deployment and enablement. The mobility trend is creating a wave of change in the industry and driving transformation in the enterprise. If you're not on that wave, the business risk continues to rise as your competitiveness drops. Aaron is the Vice President of HCM Strategy at Oracle Corporation where he is responsible for researching and identifying emerging trends in the practice of Human Resources and works to deliver industry-leading technology solutions. Other responsibilities include, ownership of Oracle's innovative HCM solutions across JAPAC and enabling organisations to transform and modernise their workforce tools. Follow him on Twitter @aaronjgreen

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• ANTS CLR and Memory Profiler In Depth Review (Part 2 of 2 &ndash; Memory Profiler)

  - by ToStringTheory

  One of the things that people might not know about me, is my obsession to make my code as efficient as possible. Many people might not realize how much of a task or undertaking that this might be, but it is surely a task as monumental as climbing Mount Everest, except this time it is a challenge for the mind… In trying to make code efficient, there are many different factors that play a part – size of project or solution, tiers, language used, experience and training of the programmer, technologies used, maintainability of the code – the list can go on for quite some time. I spend quite a bit of time when developing trying to determine what is the best way to implement a feature to accomplish the efficiency that I look to achieve. One program that I have recently come to learn about – Red Gate ANTS Performance (CLR) and Memory profiler gives me tools to accomplish that job more efficiently as well. In this review, I am going to cover some of the features of the ANTS memory profiler set by compiling some hideous example code to test against. Notice As a member of the Geeks With Blogs Influencers program, one of the perks is the ability to review products, in exchange for a free license to the program. I have not let this affect my opinions of the product in any way, and Red Gate nor Geeks With Blogs has tried to influence my opinion regarding this product in any way. Introduction – Part 2 In my last post, I reviewed the feature packed Red Gate ANTS Performance Profiler.  Separate from the Red Gate Performance Profiler is the Red Gate ANTS Memory Profiler – a simple, easy to use utility for checking how your application is handling memory management…  A tool that I wish I had had many times in the past.  This post will be focusing on the ANTS Memory Profiler and its tool set. The memory profiler has a large assortment of features just like the Performance Profiler, with the new session looking nearly exactly alike: ANTS Memory Profiler Memory profiling is not something that I have to do very often…  In the past, the few cases I’ve had to find a memory leak in an application I have usually just had to trace the code of the operations being performed to look for oddities…  Sadly, I have come across more undisposed/non-using’ed IDisposable objects, usually from ADO.Net than I would like to ever see.  Support is not fun, however using ANTS Memory Profiler makes this task easier.  For this round of testing, I am going to use the same code from my previous example, using the WPF application. This time, I will choose the ‘Profile Memory’ option from the ANTS menu in Visual Studio, which launches the solution in its currently configured state/start-up project, and then launches the ANTS Memory Profiler to help.  It prepopulates all of the fields with the current project information, and all I have to do is select the ‘Start Profiling’ option. When the window comes up, it is actually quite barren, just giving ideas on how to work the profiler.  You start by getting to the point in your application that you want to profile, and then taking a ‘Memory Snapshot’.  This performs a full garbage collection, and snapshots the managed heap.  Using the same WPF app as before, I will go ahead and take a snapshot now. As you can see, ANTS is already giving me lots of information regarding the snapshot, however this is just a snapshot.  The whole point of the profiler is to perform an action, usually one where a memory problem is being noticed, and then take another snapshot and perform a diff between them to see what has changed.  I am going to go ahead and generate 5000 primes, and then take another snapshot: As you can see, ANTS is already giving me a lot of new information about this snapshot compared to the last.  Information such as difference in memory usage, fragmentation, class usage, etc…  If you take more snapshots, you can use the dropdown at the top to set your actual comparison snapshots. If you beneath the timeline, you will see a breadcrumb trail showing how best to approach profiling memory using ANTS.  When you first do the comparison, you start on the Summary screen.  You can either use the charts at the bottom, or switch to the class list screen to get to the next step.  Here is the class list screen: As you can see, it lists information about all of the instances between the snapshots, as well as at the bottom giving you a way to filter by telling ANTS what your problem is.  I am going to go ahead and select the Int16[] to look at the Instance Categorizer Using the instance categorizer, you can travel backwards to see where all of the instances are coming from.  It may be hard to see in this image, but hopefully the lightbox (click on it) will help: I can see that all of these instances are rooted to the application through the UI TextBlock control.  This image will probably be even harder to see, however using the ‘Instance Retention Graph’, you can trace an objects memory inheritance up the chain to see its roots as well.  This is a simple example, as this is simply a known element.  Usually you would be profiling an actual problem, and comparing those differences.  I know in the past, I have spotted a problem where a new context was created per page load, and it was rooted into the application through an event.  As the application began to grow, performance and reliability problems started to emerge.  A tool like this would have been a great way to identify the problem quickly. Overview Overall, I think that the Red Gate ANTS Memory Profiler is a great utility for debugging those pesky leaks.  3 Biggest Pros: Easy to use interface with lots of options for configuring profiling session Intuitive and helpful interface for drilling down from summary, to instance, to root graphs ANTS provides an API for controlling the profiler. Not many options, but still helpful. 2 Biggest Cons: Inability to automatically snapshot the memory by interval Lack of complete integration with Visual Studio via an extension panel Ratings Ease of Use (9/10) – I really do believe that they have brought simplicity to the once difficult task of memory profiling.  I especially liked how it stepped you further into the drilldown by directing you towards the best options. Effectiveness (10/10) – I believe that the profiler does EXACTLY what it purports to do.  Features (7/10) – A really great set of features all around in the application, however, I would like to see some ability for automatically triggering snapshots based on intervals or framework level items such as events. Customer Service (10/10) – My entire experience with Red Gate personnel has been nothing but good.  their people are friendly, helpful, and happy! UI / UX (9/10) – The interface is very easy to get around, and all of the options are easy to find.  With a little bit of poking around, you’ll be optimizing Hello World in no time flat! Overall (9/10) – Overall, I am happy with the Memory Profiler and its features, as well as with the service I received when working with the Red Gate personnel.  Thank you for reading up to here, or skipping ahead – I told you it would be shorter!  Please, if you do try the product, drop me a message and let me know what you think!  I would love to hear any opinions you may have on the product. Code Feel free to download the code I used above – download via DropBox

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• Let your Signature Experience drive IT-decision making

  - by Tania Le Voi

  Today’s CIO job description:  ‘’Align IT infrastructure and solutions with business goals and objectives ; AND while doing so reduce costs; BUT ALSO, be innovative, ensure the architectures are adaptable and agile as we need to act today on the changes that we may request tomorrow.”   Sound like an unachievable request? The fact is, reality dictates that CIO’s are put under this type of pressure to deliver more with less. In a past career phase I spent a few years as an IT Relationship Manager for a large Insurance company. This is a role that we see all too infrequently in many of our customers, and it’s a shame.  The purpose of this role was to build a bridge, a relationship between IT and the business. Key to achieving that goal was to ensure the same language was being spoken and more importantly that objectives were commonly understood - hence service and projects were delivered to time, to budget and actually solved the business problems. In reality IT and the business are already married, but the relationship is most often defined as ‘supplier’ of IT rather than a ‘trusted partner’. To deliver business value they need to understand how to work together effectively to attain this next level of partnership. The Business cannot compete if they do not get a new product to market ahead of the competition, or for example act in a timely manner to address a new industry problem such as a legislative change. An even better example is when the Application or Service fails and the Business takes a hit by bad publicity, being trending topics on social media and losing direct revenue from online channels. For this reason alone Business and IT need the alignment of their priorities and deliverables now more than ever! Take a look at Forrester’s recent study that found ‘many IT respondents considering themselves to be trusted partners of the business but their efforts are impaired by the inadequacy of tools and organizations’.  IT Meet the Business; Business Meet IT So what is going on? We talk about aligning the business with IT but the reality is it’s difficult to do. Like any relationship each side has different goals and needs and language can be a barrier; business vs. technology jargon! What if we could translate the needs of both sides into actionable information, backed by data both sides understand, presented in a meaningful way?  Well now we can with the Business-Driven Application Management capabilities in Oracle Enterprise Manager 12cR2! Enterprise Manager’s Business-Driven Application Management capabilities provide the information that IT needs to understand the impact of its decisions on business criteria.  No longer does IT need to be focused solely on speeds and feeds, performance and throughput – now IT can understand IT’s impact on business KPIs like inventory turns, order-to-cash cycle, pipeline-to-forecast, and similar.  Similarly, now the line of business can understand which IT services are most critical for the KPIs they care about. There are a good deal of resources on Oracle Technology Network that describe the functionality of these products, so I won’t’ rehash them here.  What I want to talk about is what you do with these products. What’s next after we meet? Where do you start? Step 1:  Identify the Signature Experience. This is THE business process (or set of processes) that is core to the business, the one that drives the economic engine, the process that a customer recognises the company brand for, reputation, the customer experience, the process that a CEO would state as his number one priority. The crème de la crème of your business! Once you have nailed this it gets easy as Enterprise Manager 12c makes it easy. Step 2:  Map the Signature Experience to underlying IT.  Taking the signature experience, map out the touch points of the components that play a part in ensuring this business transaction is successful end to end, think of it like mapping out a critical path; the applications, middleware, databases and hardware. Use the wealth of Enterprise Manager features such as Systems, Services, Business Application Targets and Business Transaction Management (BTM) to assist you. Adding Real User Experience Insight (RUEI) into the mix will make the end to end customer satisfaction story transparent. Work with the business and define meaningful key performance indicators (KPI’s) and thresholds to enable you to report and action upon. Step 3:  Observe the data over time.  You now have meaningful insight into every step enabling your signature experience and you understand the implication of that experience on your underlying IT.  Watch if for a few months, see what happens and reconvene with your business stakeholders and set clear and measurable targets which can re-define service levels.  Step 4:  Change the information about which you and the business communicate.  It’s amazing what happens when you and the business speak the same language.  You’ll be able to make more informed business and IT decisions. From here IT can identify where/how budget is spent whether on the level of support, performance, capacity, HA, DR, certification etc. IT SLA’s no longer need be focused on metrics such as %availability but structured around business process requirements. The power of this way of thinking doesn’t end here. IT staff get to see and understand how their own role contributes to the business making them accountable for the business service. Take a step further and appraise your staff on the business competencies that are linked to the service availability. For the business, the language barrier is removed by producing targeted reports on the signature experience core to the business and therefore key to the CEO. Chargeback or show back becomes easier to justify as the ‘cost of day per outage’ can be more easily calculated; the business will be able to translate the cost to the business to the cost/value of the underlying IT that supports it. Used this way, Oracle Enterprise Manager 12c is a key enabler to a harmonious relationship between the end customer the business and IT to deliver ultimate service and satisfaction. Just engage with the business upfront, make the signature experience visible and let Enterprise Manager 12c do the rest. In the next blog entry we will cover some of the Enterprise Manager features mentioned to enable you to implement this new way of working.  

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• Load-balancing between a Procurve switch and a server

  - by vlad

  Hello I've been searching around the web for this problem i've been having. It's similar in a way to this question: How exactly & specifically does layer 3 LACP destination address hashing work? My setup is as follows: I have a central switch, a Procurve 2510G-24, image version Y.11.16. It's the center of a star topology, there are four switches connected to it via a single gigabit link. Those switches service the users. On the central switch, I have a server with two gigabit interfaces that I want to bond together in order to achieve higher throughput, and two other servers that have single gigabit connections to the switch. The topology looks as follows: sw1 sw2 sw3 sw4 | | | | --------------------- | sw0 | --------------------- || | | srv1 srv2 srv3 The servers were running FreeBSD 8.1. On srv1 I set up a lagg interface using the lacp protocol, and on the switch I set up a trunk for the two ports using lacp as well. The switch showed that the server was a lacp partner, I could ping the server from another computer, and the server could ping other computers. If I unplugged one of the cables, the connection would keep working, so everything looked fine. Until I tested throughput. There was only one link used between srv1 and sw0. All testing was conducted with iperf, and load distribution was checked with systat -ifstat. I was looking to test the load balancing for both receive and send operations, as I want this server to be a file server. There were therefore two scenarios: iperf -s on srv1 and iperf -c on the other servers iperf -s on the other servers and iperf -c on srv1 connected to all the other servers. Every time only one link was used. If one cable was unplugged, the connections would keep going. However, once the cable was plugged back in, the load was not distributed. Each and every server is able to fill the gigabit link. In one-to-one test scenarios, iperf was reporting around 940Mbps. The CPU usage was around 20%, which means that the servers could withstand a doubling of the throughput. srv1 is a dell poweredge sc1425 with onboard intel 82541GI nics (em driver on freebsd). After troubleshooting a previous problem with vlan tagging on top of a lagg interface, it turned out that the em could not support this. So I figured that maybe something else is wrong with the em drivers and / or lagg stack, so I started up backtrack 4r2 on this same server. So srv1 now uses linux kernel 2.6.35.8. I set up a bonding interface bond0. The kernel module was loaded with option mode=4 in order to get lacp. The switch was happy with the link, I could ping to and from the server. I could even put vlans on top of the bonding interface. However, only half the problem was solved: if I used srv1 as a client to the other servers, iperf was reporting around 940Mbps for each connection, and bwm-ng showed, of course, a nice distribution of the load between the two nics; if I run the iperf server on srv1 and tried to connect with the other servers, there was no load balancing. I thought that maybe I was out of luck and the hashes for the two mac addresses of the clients were the same, so I brought in two new servers and tested with the four of them at the same time, and still nothing changed. I tried disabling and reenabling one of the links, and all that happened was the traffic switched from one link to the other and back to the first again. I also tried setting the trunk to "plain trunk mode" on the switch, and experimented with other bonding modes (roundrobin, xor, alb, tlb) but I never saw any traffic distribution. One interesting thing, though: one of the four switches is a Cisco 2950, image version 12.1(22)EA7. It has 48 10/100 ports and 2 gigabit uplinks. I have a server (call it srv4) with a 4 channel trunk connected to it (4x100), FreeBSD 8.0 release. The switch is connected to sw0 via gigabit. If I set up an iperf server on one of the servers connected to sw0 and a client on srv4, ALL 4 links are used, and iperf reports around 330Mbps. systat -ifstat shows all four interfaces are used. The cisco port-channel uses src-mac to balance the load. The HP should use both the source and destination according to the manual, so it should work as well. Could this mean there is some bug in the HP firmware? Am I doing something wrong?

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• squid3 auth thru samba using ntlm to AD doesn't work

  - by derty

  some users here are spending to much time exploring the WWW. So big boss whats to get this under control. We use a squid3 just for some security reason and chace benefits. and now i'm trying to set up a new proxy on a different server (Debian 6) Permissions are defined in AC and the squid3 should get the auth thru samba/winbind by using the ntlm protocol. but i'll get all the time Access, denited. it only works by using LDAP but thats not the way i need it. here some log and confs squid access.log 1326878095.784 1 192.168.15.27 TCP_DENIED/407 4049 GET http://at.msn.com/? -NONE/- text/html 1326878095.791 1 192.168.15.27 TCP_DENIED/407 4294 GET http://at.msn.com/? - NONE/- text/html 1326878095.803 9 192.168.15.27 TCP_DENIED/403 4028 GET http://at.msn.com/? kavan NONE/- text/html 1326878095.848 0 192.168.15.27 TCP_DENIED/403 3881 GET http://www.squid-cache.org/Artwork/SN.png kavan NONE/- text/html 1326878100.279 0 192.168.15.27 TCP_DENIED/403 3735 GET http://www.google.at/ kavan NONE/- text/html 1326878100.296 0 192.168.15.27 TCP_DENIED/403 3870 GET http://www.squid-cache.org/Artwork/SN.png kavan NONE/- text/html 1326878155.700 0 192.168.15.27 TCP_DENIED/407 4072 GET http://ie9cvlist.ie.microsoft.com/IE9CompatViewList.xml - NONE/- text/html 1326878155.705 2 192.168.15.27 TCP_DENIED/407 4317 GET http://ie9cvlist.ie.microsoft.com/IE9CompatViewList.xml - NONE/- text/html 1326878155.709 3 192.168.15.27 TCP_DENIED/403 4026 GET http://ie9cvlist.ie.microsoft.com/IE9CompatViewList.xml kavan NONE/- text/html squid chace 2012/01/18 10:12:49| Creating Swap Directories 2012/01/18 10:12:49| Starting Squid Cache version 3.1.6 for x86_64-pc-linux-gnu... 2012/01/18 10:12:49| Process ID 17236 2012/01/18 10:12:49| With 65535 file descriptors available 2012/01/18 10:12:49| Initializing IP Cache... 2012/01/18 10:12:49| DNS Socket created at [::], FD 7 2012/01/18 10:12:49| DNS Socket created at 0.0.0.0, FD 8 2012/01/18 10:12:49| Adding nameserver 192.168.15.2 from /etc/resolv.conf 2012/01/18 10:12:49| Adding nameserver 192.168.15.19 from /etc/resolv.conf 2012/01/18 10:12:49| Adding nameserver 192.168.15.1 from /etc/resolv.conf 2012/01/18 10:12:49| Adding domain schoenbrunn.local from /etc/resolv.conf 2012/01/18 10:12:49| helperOpenServers: Starting 5/5 'squid_ldap_auth' processes 2012/01/18 10:12:49| helperOpenServers: Starting 10/10 'ntlm_auth' processes 2012/01/18 10:12:49| helperOpenServers: Starting 10/10 'squid_kerb_auth' processes 2012/01/18 10:12:49| squid_kerb_auth: INFO: Starting version 1.0.5 2012/01/18 10:12:49| squid_kerb_auth: INFO: Starting version 1.0.5 2012/01/18 10:12:49| squid_kerb_auth: INFO: Starting version 1.0.5 2012/01/18 10:12:49| squid_kerb_auth: INFO: Starting version 1.0.5 2012/01/18 10:12:49| squid_kerb_auth: INFO: Starting version 1.0.5 2012/01/18 10:12:49| squid_kerb_auth: INFO: Starting version 1.0.5 2012/01/18 10:12:49| squid_kerb_auth: INFO: Starting version 1.0.5 2012/01/18 10:12:49| squid_kerb_auth: INFO: Starting version 1.0.5 2012/01/18 10:12:49| helperOpenServers: Starting 5/5 'squid_ldap_group' processes 2012/01/18 10:12:49| squid_kerb_auth: INFO: Starting version 1.0.5 2012/01/18 10:12:49| squid_kerb_auth: INFO: Starting version 1.0.5 2012/01/18 10:12:49| Unlinkd pipe opened on FD 73 2012/01/18 10:12:49| Local cache digest enabled; rebuild/rewrite every 3600/3600 sec 2012/01/18 10:12:49| Store logging disabled 2012/01/18 10:12:49| Swap maxSize 0 + 262144 KB, estimated 20164 objects 2012/01/18 10:12:49| Target number of buckets: 1008 2012/01/18 10:12:49| Using 8192 Store buckets 2012/01/18 10:12:49| Max Mem size: 262144 KB 2012/01/18 10:12:49| Max Swap size: 0 KB 2012/01/18 10:12:49| Using Least Load store dir selection 2012/01/18 10:12:49| Set Current Directory to /var/spool/squid3 2012/01/18 10:12:49| Loaded Icons. 2012/01/18 10:12:49| Accepting HTTP connections at [::]:3128, FD 74. 2012/01/18 10:12:49| HTCP Disabled. 2012/01/18 10:12:49| Squid modules loaded: 0 2012/01/18 10:12:49| Adaptation support is off. 2012/01/18 10:12:49| Ready to serve requests. 2012/01/18 10:12:50| storeLateRelease: released 0 objects smb.conf # Domain Authntication Settings workgroup = <WORKGROUP> security = ads password server = <DOMAINNAME>.LOCAL realm = <DOMAINNAME>.LOCAL ldap ssl = no # logging log level = 5 max log size = 50 # logs split per machine log file = /var/log/samba/%m.log # max 50KB per log file, then rotate ; max log size = 50 # User settings username map = /etc/samba/smbusers idmap uid = 10000-20000000 idmap gid = 10000-20000000 idmap backend = ad ; template primary group = <ad group> template shell = /sbin/nologin # Winbind Settings winbind separator = + winbind enum users = Yes winbind enum groups = Yes winbind netsted groups = Yes winbind nested groups = Yes winbind cache time = 10 winbind use default domain = Yes #Other Globals unix charset = LOCALE server string = <SERVERNAME> load printers = no printing = cups cups options = raw ; printcap name = /etc/printcap #obtain list of printers automatically on SystemV ; printcap name = lpstat ; printing = cups squid.conf auth_param ntlm program /usr/bin/ntlm_auth --require-membership-of=<DOMAINNAME>\\INTERNETZ --helper-protocol=squid-2.5-ntlmssp auth_param ntlm children 10 auth_param basic program /usr/lib/squid3/squid_ldap_auth -R -b "dc=<dcname>,dc=local" -D "cn=administrator,cn=Users,dc=<domainname>,dc=local" -w "******" -f sAMAccountName=%s -h 192.168.15.19:3268 auth_param basic realm "Proxy Authentifizierung. Bitte geben Sie Ihren Benutzername und Ihr Passwort ein!" #means insert you PW in an other language - # external_acl_type InetGroup %LOGIN /usr/lib/squid3/squid_ldap_group -R -b "dc=<domainname>,dc=local" -D "cn=administrator,cn=Users,dc=<domainname>,dc=local" -w "******" -f "(&(objectclass=person)(sAMAccountName=%v) (memberof=cn=%a,cn=internetz,dc=<domainname>,dc=local))" -h 192.168.15.19:3268 auth_param negotiate program /usr/lib/squid3/squid_kerb_auth -d auth_param negotiate children 10 auth_param negotiate keep_alive on acl localnet proxy_auth REQUIRED acl InetAccess external InetGroup Internetz http_access allow InetAccess http_access deny all acl auth proxy_auth REQUIRED http_access allow auth and a very suspicious is that by adding the proxy server to the Domain i see 2 new entries in the PC one with the original computer-name leopoldine and one with leopoldine CNF:f8efa4c4-ff0e-4217-939d-f1523b43464d ?!? I tried a lot, really... but i stuck on this problem... i actually i even reinstalled all dependent programs and reconfigured them from default. Group exists and has me in it. Firefox running on the old proxy and i use IE for testing the new one. But i'll get all the time Access-Denited and to be honest i'm quite a beginner, so please don't be to prude. I'll interested in improving, i'll get the information we need to fix this but i started working 2 month ago and got only 1 1/2 year's training and not a single sec. in linux ;)

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• DDNS Not Creating Journal (Dhcpd and Named)

  - by user130094

  * EDIT 1 * After monkeying with additional debug logging I see some log entries of interest. 27-Jul-2012 23:45:26.537 general: error: zone example.lan/IN/internal: journal rollforward failed: no more 27-Jul-2012 23:45:26.537 general: error: zone example.lan/IN/internal: not loaded due to errors. ^^^ If I can remedy the above messages I think I'll be good to go ^^^ * EDIT 2 * Grasping at straws I touched a forward and a reverse zone journal file and restarted named. Boom! Works. Despite documentation stating the files are created automatically and what I have seen before... dunno why but that did the trick. Also re-checked perms on the dir the files live in. As certain as I was, they were correct with named having rw. CentOS 6 (final) dhcpd 4.1.1-P1 named BIND 9.8.2rc1-RedHat-9.8.2-0.10.rc1.el6 Basic DHCP and DNS functionality are in place on 192.168.111.2. Clients are assigned addresses as intended and can resolve local DNS names as well as Internet names. My problem is that named's zone journal files are not created. chroot: /var/named/chroot I tried placing the zone files in various directories (/var/named/data, /var/named, /var/named/dynamic - no matter which dir with named owning and wide open perms I now get nowhere). Along the way I, at one point, got a permission denied when named tried to create the journal. Resolved the issue by: chown --recursive named:named /var/named chmod --recursive 777 /var/named The journal was then created and here's where things fell apart. I attempted to tame permissions to something more sane and broke it. Once changed and having restarted named it threw an error indicating the journal was out of sync (or something to that affect)... didn't matter since this is a new setup so I deleted it and now it is not recreated. Now though I see no errors in /var/log/messages, my chrooted /var/log/named.log, or chrooted /var/log/named.debug. I increased the debug level with 'rndc trace' - no love. Increased trace to 10, still nothing. SELinux is disabled... [root@server temp]# sestatus SELinux status: disabled dhcpd.conf... allow client-updates; ddns-update-style interim; subnet 192.168.111.0 netmask 255.255.255.224 { ... key dhcpudpate { algorithm hmac-md5; secret LDJMdPdEZED+/nN/AGO9ZA==; } zone example.lan. { primary 192.168.111.2; key dhcpudpate; } } named.conf... key dhcpudpate { algorithm hmac-md5; secret "LDJMdPdEZED+/nN/AGO9ZA=="; }; zone "example.lan" { type master; file "/var/named/dynamic/example.lan.db"; allow-transfer { none; }; allow-update { key dhcpudpate; }; notify false; check-names ignore; }; The following shows /var/log/named.log output of named starting up - no errors. 27-Jul-2012 21:33:39.349 general: info: zone 111.168.192.in-addr.arpa/IN/internal: loaded serial 2012072601 27-Jul-2012 21:33:39.349 general: info: zone example.lan/IN/internal: loaded serial 2012072501 27-Jul-2012 21:33:39.350 general: info: zone example2.lan/IN/internal: loaded serial 2012072501 27-Jul-2012 21:33:39.350 general: info: zone example3.lan/IN/internal: loaded serial 2012072601 27-Jul-2012 21:33:39.350 general: info: zone example4.lan/IN/internal: loaded serial 2012072501 27-Jul-2012 21:33:39.351 general: info: zone example5.lan/IN/internal: loaded serial 2012072501 27-Jul-2012 21:33:39.351 general: info: managed-keys-zone ./IN/internal: loaded serial 0 27-Jul-2012 21:33:39.351 general: info: zone example.lan/IN/external: loaded serial 2012072501 27-Jul-2012 21:33:39.352 general: info: zone example1.lan/IN/external: loaded serial 2012072501 27-Jul-2012 21:33:39.352 general: info: zone example2.lan/IN/external: loaded serial 2012072501 27-Jul-2012 21:33:39.352 general: info: zone example3.lan/IN/external: loaded serial 2012072501 27-Jul-2012 21:33:39.353 general: info: managed-keys-zone ./IN/external: loaded serial 0 27-Jul-2012 21:33:39.353 general: notice: running 27-Jul-2012 21:34:03.825 general: info: received control channel command 'trace 10' 27-Jul-2012 21:34:03.825 general: info: debug level is now 10 ...and /var/log/messages for a named start... Jul 27 23:02:04 server named[9124]: ---------------------------------------------------- Jul 27 23:02:04 server named[9124]: BIND 9 is maintained by Internet Systems Consortium, Jul 27 23:02:04 server named[9124]: Inc. (ISC), a non-profit 501(c)(3) public-benefit Jul 27 23:02:04 server named[9124]: corporation. Support and training for BIND 9 are Jul 27 23:02:04 server named[9124]: available at https://www.isc.org/support Jul 27 23:02:04 server named[9124]: ---------------------------------------------------- Jul 27 23:02:04 server named[9124]: adjusted limit on open files from 4096 to 1048576 Jul 27 23:02:04 server named[9124]: found 2 CPUs, using 2 worker threads Jul 27 23:02:04 server named[9124]: using up to 4096 sockets Jul 27 23:02:04 server named[9124]: loading configuration from '/etc/named.conf' Jul 27 23:02:04 server named[9124]: using default UDP/IPv4 port range: [1024, 65535] Jul 27 23:02:04 server named[9124]: using default UDP/IPv6 port range: [1024, 65535] Jul 27 23:02:04 server named[9124]: listening on IPv4 interface eth0, 192.168.111.2#53 Jul 27 23:02:04 server named[9124]: generating session key for dynamic DNS Jul 27 23:02:04 server named[9124]: sizing zone task pool based on 12 zones Jul 27 23:02:04 server named[9124]: set up managed keys zone for view internal, file 'dynamic/3bed2cb3a3acf7b6a8ef408420cc682d5520e26976d354254f528c965612054f.mkeys' Jul 27 23:02:04 server named[9124]: set up managed keys zone for view external, file 'dynamic/3c4623849a49a53911c4a3e48d8cead8a1858960bccdea7a1b978d73ec2f06d7.mkeys' Jul 27 23:02:04 server named[9124]: command channel listening on 127.0.0.1#953 What can I do to troubleshoot this further? It almost seems as though dhcpd is not triggering the update. Maybe I should troubleshoot here and, if so, how? Many thanks.

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• Converting AES encryption token code in C# to php

  - by joey

  Hello, I have the following .Net code which takes two inputs. 1) A 128 bit base 64 encoded key and 2) the userid. It outputs the AES encrypted token. I need the php equivalent of the same code, but dont know which corresponding php classes are to be used for RNGCryptoServiceProvider,RijndaelManaged,ICryptoTransform,MemoryStream and CryptoStream. Im stuck so any help regarding this would be really appreciated. using System; using System.Text; using System.IO; using System.Security.Cryptography; class AESToken { [STAThread] static int Main(string[] args) { if (args.Length != 2) { Console.WriteLine("Usage: AESToken key userId\n"); Console.WriteLine("key Specifies 128-bit AES key base64 encoded supplied by MediaNet to the partner"); Console.WriteLine("userId specifies the unique id"); return -1; } string key = args[0]; string userId = args[1]; StringBuilder sb = new StringBuilder(); // This example code uses the magic string “CAMB2B”. The implementer // must use the appropriate magic string for the web services API. sb.Append("CAMB2B"); sb.Append(args[1]); // userId sb.Append('|'); // pipe char sb.Append(System.DateTime.UtcNow.ToString("yyyy-MM-dd HH:mm:ssUTC")); //timestamp Byte[] payload = Encoding.ASCII.GetBytes(sb.ToString()); byte[] salt = new Byte[16]; // 16 bytes of random salt RNGCryptoServiceProvider rng = new RNGCryptoServiceProvider(); rng.GetBytes(salt); // the plaintext is 16 bytes of salt followed by the payload. byte[] plaintext = new byte[salt.Length + payload.Length]; salt.CopyTo(plaintext, 0); payload.CopyTo(plaintext, salt.Length); // the AES cryptor: 128-bit key, 128-bit block size, CBC mode RijndaelManaged cryptor = new RijndaelManaged(); cryptor.KeySize = 128; cryptor.BlockSize = 128; cryptor.Mode = CipherMode.CBC; cryptor.GenerateIV(); cryptor.Key = Convert.FromBase64String(args[0]); // the key byte[] iv = cryptor.IV; // the IV. // do the encryption ICryptoTransform encryptor = cryptor.CreateEncryptor(cryptor.Key, iv); MemoryStream ms = new MemoryStream(); CryptoStream cs = new CryptoStream(ms, encryptor, CryptoStreamMode.Write); cs.Write(plaintext, 0, plaintext.Length); cs.FlushFinalBlock(); byte[] ciphertext = ms.ToArray(); ms.Close(); cs.Close(); // build the token byte[] tokenBytes = new byte[iv.Length + ciphertext.Length]; iv.CopyTo(tokenBytes, 0); ciphertext.CopyTo(tokenBytes, iv.Length); string token = Convert.ToBase64String(tokenBytes); Console.WriteLine(token); return 0; } } Please help. Thank You.

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• Performance in backpropagation algorithm

  - by Taban

  I've written a matlab program for standard backpropagation algorithm, it is my homework and I should not use matlab toolbox, so I write the entire code by myself. This link helped me for backpropagation algorithm. I have a data set of 40 random number and initial weights randomly. As output, I want to see a diagram that shows the performance. I used mse and plot function to see performance for 20 epochs but the result is this: I heard that performance should go up through backpropagation, so I want to know is there any problem with my code or this result is normal because local minimums. This is my code: Hidden_node=inputdlg('Enter the number of Hidden nodes'); a=0.5;%initialize learning rate hiddenn=str2num(Hidden_node{1,1}); randn('seed',0); %creating data set s=2; N=10; m=[5 -5 5 5;-5 -5 5 -5]; S = s*eye(2); [l,c] = size(m); x = []; % Creating the training set for i = 1:c x = [x mvnrnd(m(:,i)',S,N)']; end % target value toutput=[ones(1,N) zeros(1,N) ones(1,N) zeros(1,N)]; for epoch=1:20; %number of epochs for kk=1:40; %number of patterns %initial weights of hidden layer for ii=1 : 2; for jj=1 :hiddenn; whidden{ii,jj}=rand(1); end end initial the wights of output layer for ii=1 : hiddenn; woutput{ii,1}=rand(1); end for ii=1:hiddenn; x1=x(1,kk); x2=x(2,kk); w1=whidden{1,ii}; w2=whidden{2,ii}; activation{1,ii}=(x1(1,1)*w1(1,1))+(x2(1,1)*w2(1,1)); end %calculate output of hidden nodes for ii=1:hiddenn; hidden_to_out{1,ii}=logsig(activation{1,ii}); end activation_O{1,1}=0; for jj=1:hiddenn; activation_O{1,1} = activation_O{1,1}+(hidden_to_out{1,jj}*woutput{jj,1}); end %calculate output out{1,1}=logsig(activation_O{1,1}); out_for_plot(1,kk)= out{1,ii}; %calculate error for output node delta_out{1,1}=(toutput(1,kk)-out{1,1}); %update weight of output node for ii=1:hiddenn; woutput{ii,jj}=woutput{ii,jj}+delta_out{1,jj}*hidden_to_out{1,ii}*dlogsig(activation_O{1,jj},logsig(activation_O{1,jj}))*a; end %calculate error of hidden nodes for ii=1:hiddenn; delta_hidden{1,ii}=woutput{ii,1}*delta_out{1,1}; end %update weight of hidden nodes for ii=1:hiddenn; for jj=1:2; whidden{jj,ii}= whidden{jj,ii}+(delta_hidden{1,ii}*dlogsig(activation{1,ii},logsig(activation{1,ii}))*x(jj,kk)*a); end end a=a/(1.1);%decrease learning rate end %calculate performance e=toutput(1,kk)-out_for_plot(1,1); perf(1,epoch)=mse(e); end plot(perf); Thanks a lot.

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• RackSpace Cloud Strips $_SESSION if URL Has Certain File Extensions

  - by macinjosh

  The Situation I am creating a video training site for a client on the RackSpace Cloud using the traditional LAMP stack (RackSpace's cloud has both Windows and LAMP stacks). The videos and other media files I'm serving on this site need to be protected as my client charges money for access to them. There is no DRM or funny business like that, essentially we store the files outside of the web root and use PHP to authenticate user's before they are able to access the files by using mod_rewrite to run the request through PHP. So let's say the user requests a file at this URL: http://www.example.com/uploads/preview_image/29.jpg I am using mod_rewrite to rewrite that url to: http://www.example.com/files.php?path=%2Fuploads%2Fpreview_image%2F29.jpg Here is a simplified version of the files.php script: <?php // Setups the environment and sets $logged_in // This part requires $_SESSION require_once('../../includes/user_config.php'); if (!$logged_in) { // Redirect non-authenticated users header('Location: login.php'); } // This user is authenticated, continue $content_type = "image/jpeg"; // getAbsolutePathForRequestedResource() takes // a Query Parameter called path and uses DB // lookups and some string manipulation to get // an absolute path. This part doesn't have // any bearing on the problem at hand $file_path = getAbsolutePathForRequestedResource($_GET['path']); // At this point $file_path looks something like // this: "/path/to/a/place/outside/the/webroot" if (file_exists($file_path) && !is_dir($file_path)) { header("Content-Type: $content_type"); header('Content-Length: ' . filesize($file_path)); echo file_get_contents($file_path); } else { header('HTTP/1.0 404 Not Found'); header('Status: 404 Not Found'); echo '404 Not Found'; } exit(); ?> The Problem Let me start by saying this works perfectly for me. On local test machines it works like a charm. However once deployed to the cloud it stops working. After some debugging it turns out that if a request to the cloud has certain file extensions like .JPG, .PNG, or .SWF (i.e. extensions of typically static media files.) the request is routed to a cache system called Varnish. The end result of this routing is that by the time this whole process makes it to my PHP script the session is not present. If I change the extension in the URL to .PHP or if I even add a query parameter Varnish is bypassed and the PHP script can get the session. No problem right? I'll just add a meaningless query parameter to my requests! Here is the rub: The media files I am serving through this system are being requested through compiled SWF files that I have zero control over. They are generated by third-party software and I have no hope of adding or changing the URLs that they request. Are there any other options I have on this? Update: I should note that I have verified this behavior with RackSpace support and they have said there is nothing they can do about it.

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• Fluent Nhibernate - how do i specify table schemas when auto generating tables in SQL CE 4

  - by daffers

  I am using SQL CE as a database for running local and CI integration tests (normally our site runs on normal SQL server). We are using Fluent Nhibernate for our mapping and having it create our schema from our Mapclasses. There are only two classes with a one to many relationship between them. In our real database we use a non dbo schema. The code would not work with this real database at first until i added schema names to the Table() methods. However doing this broke the unit tests with the error... System.Data.SqlServerCe.SqlCeException : There was an error parsing the query. [ Token line number = 1,Token line offset = 26,Token in error = User ] These are the classes and associatad MapClasses (simplified of course) public class AffiliateApplicationRecord { public virtual int Id { get; private set; } public virtual string CompanyName { get; set; } public virtual UserRecord KeyContact { get; private set; } public AffiliateApplicationRecord() { DateReceived = DateTime.Now; } public virtual void AddKeyContact(UserRecord keyContactUser) { keyContactUser.Affilates.Add(this); KeyContact = keyContactUser; } } public class AffiliateApplicationRecordMap : ClassMap<AffiliateApplicationRecord> { public AffiliateApplicationRecordMap() { Schema("myschema"); Table("Partner"); Id(x => x.Id).GeneratedBy.Identity(); Map(x => x.CompanyName, "Name"); References(x => x.KeyContact) .Cascade.All() .LazyLoad(Laziness.False) .Column("UserID"); } } public class UserRecord { public UserRecord() { Affilates = new List<AffiliateApplicationRecord>(); } public virtual int Id { get; private set; } public virtual string Forename { get; set; } public virtual IList<AffiliateApplicationRecord> Affilates { get; set; } } public class UserRecordMap : ClassMap<UserRecord> { public UserRecordMap() { Schema("myschema"); Table("[User]");//Square brackets required as user is a reserved word Id(x => x.Id).GeneratedBy.Identity(); Map(x => x.Forename); HasMany(x => x.Affilates); } } And here is the fluent configuraton i am using .... public static ISessionFactory CreateSessionFactory() { return Fluently.Configure() .Database( MsSqlCeConfiguration.Standard .Dialect<MsSqlCe40Dialect>() .ConnectionString(ConnectionString) .DefaultSchema("myschema")) .Mappings(m => m.FluentMappings.AddFromAssembly(typeof(AffiliateApplicationRecord).Assembly)) .ExposeConfiguration(config => new SchemaExport(config).Create(false, true)) .ExposeConfiguration(x => x.SetProperty("connection.release_mode", "on_close")) //This is included to deal with a SQLCE issue http://stackoverflow.com/questions/2361730/assertionfailure-null-identifier-fluentnh-sqlserverce .BuildSessionFactory(); } The documentation on this aspect of fluent is pretty weak so any help would be appreciated

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