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  • SQL SERVER – Advanced Data Quality Services with Melissa Data – Azure Data Market

    - by pinaldave
    There has been much fanfare over the new SQL Server 2012, and especially around its new companion product Data Quality Services (DQS). Among the many new features is the addition of this integrated knowledge-driven product that enables data stewards everywhere to profile, match, and cleanse data. In addition to the homegrown rules that data stewards can design and implement, there are also connectors to third party providers that are hosted in the Azure Datamarket marketplace.  In this review, I leverage SQL Server 2012 Data Quality Services, and proceed to subscribe to a third party data cleansing product through the Datamarket to showcase this unique capability. Crucial Questions For the purposes of the review, I used a database I had in an Excel spreadsheet with name and address information. Upon a cursory inspection, there are miscellaneous problems with these records; some addresses are missing ZIP codes, others missing a city, and some records are slightly misspelled or have unparsed suites. With DQS, I can easily add a knowledge base to help standardize my values, such as for state abbreviations. But how do I know that my address is correct? And if my address is not correct, what should it be corrected to? The answer lies in a third party knowledge base by the acknowledged USPS certified address accuracy experts at Melissa Data. Reference Data Services Within DQS there is a handy feature to actually add reference data from many different third-party Reference Data Services (RDS) vendors. DQS simplifies the processes of cleansing, standardizing, and enriching data through custom rules and through service providers from the Azure Datamarket. A quick jump over to the Datamarket site shows me that there are a handful of providers that offer data directly through Data Quality Services. Upon subscribing to these services, one can attach a DQS domain or composite domain (fields in a record) to a reference data service provider, and begin using it to cleanse, standardize, and enrich that data. Besides what I am looking for (address correction and enrichment), it is possible to subscribe to a host of other services including geocoding, IP address reference, phone checking and enrichment, as well as name parsing, standardization, and genderization.  These capabilities extend the data quality that DQS has natively by quite a bit. For my current address correction review, I needed to first sign up to a reference data provider on the Azure Data Market site. For this example, I used Melissa Data’s Address Check Service. They offer free one-month trials, so if you wish to follow along, or need to add address quality to your own data, I encourage you to sign up with them. Once I subscribed to the desired Reference Data Provider, I navigated my browser to the Account Keys within My Account to view the generated account key, which I then inserted into the DQS Client – Configuration under the Administration area. Step by Step to Guide That was all it took to hook in the subscribed provider -Melissa Data- directly to my DQS Client. The next step was for me to attach and map in my Reference Data from the newly acquired reference data provider, to a domain in my knowledge base. On the DQS Client home screen, I selected “New Knowledge Base” under Knowledge Base Management on the left-hand side of the home screen. Under New Knowledge Base, I typed a Name and description of my new knowledge base, then proceeded to the Domain Management screen. Here I established a series of domains (fields) and then linked them all together as a composite domain (record set). Using the Create Domain button, I created the following domains according to the fields in my incoming data: Name Address Suite City State Zip I added a Suite column in my domain because Melissa Data has the ability to return missing Suites based on last name or company. And that’s a great benefit of using these third party providers, as they have data that the data steward would not normally have access to. The bottom line is, with these third party data providers, I can actually improve my data. Next, I created a composite domain (fulladdress) and added the (field) domains into the composite domain. This essentially groups our address fields together in a record to facilitate the full address cleansing they perform. I then selected my newly created composite domain and under the Reference Data tab, added my third party reference data provider –Melissa Data’s Address Check- and mapped in each domain that I had to the provider’s Schema. Now that my composite domain has been married to the Reference Data service, I can take the newly published knowledge base and create a project to cleanse and enrich my data. My next task was to create a new Data Quality project, mapping in my data source and matching it to the appropriate domain column, and then kick off the verification process. It took just a few minutes with some progress indicators indicating that it was working. When the process concluded, there was a helpful set of tabs that place the response records into categories: suggested; new; invalid; corrected (automatically); and correct. Accepting the suggestions provided by  Melissa Data allowed me to clean up all the records and flag the invalid ones. It is very apparent that DQS makes address data quality simplistic for any IT professional. Final Note As I have shown, DQS makes data quality very easy. Within minutes I was able to set up a data cleansing and enrichment routine within my data quality project, and ensure that my address data was clean, verified, and standardized against real reference data. As reviewed here, it’s easy to see how both SQL Server 2012 and DQS work to take what used to require a highly skilled developer, and empower an average business or database person to consume external services and clean data. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology Tagged: DQS

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  • Why can't I change the AU_AU locale to en_US?

    - by sachin
    /bin/bash: warning: setlocale: LC_ALL: cannot change locale ( (unset)) Generating locales... en_US.ISO-8859-1... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done Generation complete. ganesha@ubuntu:~$ sudo update_locale LANG=en_US sudo: update_locale: command not found ganesha@ubuntu:~$ sudo update-locale LANG=en_US perl: warning: Setting locale failed. perl: warning: Please check that your locale settings: LANGUAGE = "en_US:en", LC_ALL = " (unset)", LC_PAPER = "AU_AU.UTF-8", LC_ADDRESS = "AU_AU.UTF-8", LC_MONETARY = "AU_AU.UTF-8", LC_MEASUREMAUT = "AU_AU.UTF-8", LC_NUMERIC = "AU_AU.UTF-8", LC_TELEPHONE = "AU_AU.UTF-8", LC_MESSAGES = "AU_AU.UTF-8", LC_COLLATE = "AU_AU.UTF-8", LC_IDAUTIFICATION = "AU_AU.UTF-8", LC_CTYPE = "AU_AU.UTF-8", LC_TIME = "AU_AU.UTF-8", LC_NAME = "AU_AU.UTF-8", LANG = "en_US.UTF-8" are supported and installed on your system. perl: warning: Falling back to the standard locale ("C"). ganesha@ubuntu:~$ sudo update-locale LANG=en_US.UTF8 perl: warning: Setting locale failed. perl: warning: Please check that your locale settings: LANGUAGE = "en_US:en", LC_ALL = " (unset)", LC_PAPER = "AU_AU.UTF-8", LC_ADDRESS = "AU_AU.UTF-8", LC_MONETARY = "AU_AU.UTF-8", LC_MEASUREMAUT = "AU_AU.UTF-8", LC_NUMERIC = "AU_AU.UTF-8", LC_TELEPHONE = "AU_AU.UTF-8", LC_MESSAGES = "AU_AU.UTF-8", LC_COLLATE = "AU_AU.UTF-8", LC_IDAUTIFICATION = "AU_AU.UTF-8", LC_CTYPE = "AU_AU.UTF-8", LC_TIME = "AU_AU.UTF-8", LC_NAME = "AU_AU.UTF-8", LANG = "en_US.UTF-8" are supported and installed on your system. perl: warning: Falling back to the standard locale ("C"). ganesha@ubuntu:~$ gedit ~/.profile (process:6467): Gtk-WARNING **: Locale not supported by C library. Using the fallback 'C' locale. ganesha@ubuntu:~$ sudo update-locale LANG=en_US.UTF8 perl: warning: Setting locale failed. perl: warning: Please check that your locale settings: LANGUAGE = "en_US:en", LC_ALL = " (unset)", LC_PAPER = "AU_AU.UTF-8", LC_ADDRESS = "AU_AU.UTF-8", LC_MONETARY = "AU_AU.UTF-8", LC_MEASUREMAUT = "AU_AU.UTF-8", LC_NUMERIC = "AU_AU.UTF-8", LC_TELEPHONE = "AU_AU.UTF-8", LC_MESSAGES = "AU_AU.UTF-8", LC_COLLATE = "AU_AU.UTF-8", LC_IDAUTIFICATION = "AU_AU.UTF-8", LC_CTYPE = "AU_AU.UTF-8", LC_TIME = "AU_AU.UTF-8", LC_NAME = "AU_AU.UTF-8", LANG = "en_US.UTF-8" are supported and installed on your system. perl: warning: Falling back to the standard locale ("C"). ganesha@ubuntu:~$ sudo apt-get install --reinstall locales Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded. Need to get 0 B/3359 kB of archives. After this operation, 0 B of additional disk space will be used. perl: warning: Setting locale failed. perl: warning: Please check that your locale settings: LANGUAGE = "en_US:en", LC_ALL = " (unset)", LC_TIME = "AU_AU.UTF-8", LC_MONETARY = "AU_AU.UTF-8", LC_CTYPE = "AU_AU.UTF-8", LC_COLLATE = "AU_AU.UTF-8", LC_ADDRESS = "AU_AU.UTF-8", LC_TELEPHONE = "AU_AU.UTF-8", LC_MESSAGES = "AU_AU.UTF-8", LC_NAME = "AU_AU.UTF-8", LC_MEASUREMAUT = "AU_AU.UTF-8", LC_IDAUTIFICATION = "AU_AU.UTF-8", LC_NUMERIC = "AU_AU.UTF-8", LC_PAPER = "AU_AU.UTF-8", LANG = "en_US.UTF-8" are supported and installed on your system. perl: warning: Falling back to the standard locale ("C"). (Reading database ... 157848 files and directories currently installed.) Preparing to replace locales 2.13+git20120306-3 (using .../locales_2.13+git20120306-3_all.deb) ... Unpacking replacement locales ... Processing triggers for man-db ... Setting up locales (2.13+git20120306-3) ... /bin/bash: warning: setlocale: LC_ALL: cannot change locale ( (unset)) Generating locales... en_AG.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_AU.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_BW.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_CA.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_DK.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_GB.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_HK.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_IE.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_IN.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_NG.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_NZ.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_PH.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_SG.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_US.ISO-8859-1... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_US.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_ZA.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_ZM.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done en_ZW.UTF-8... /usr/sbin/locale-gen: line 177: warning: setlocale: LC_ALL: cannot change locale ( (unset)) done Generation complete. ganesha@ubuntu:~$ How to correct this?

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  • Review of Samsung Focus Windows Phone 7

    - by mbcrump
    I recently acquired a Samsung Focus Windows Phone 7 device from AT&T and wanted to share what I thought of it as an end-user. Before I get started, here are several of my write-ups for the Windows Phone 7. You may want to check out the second article titled: Hands-on WP7 Review of Prototype Hardware. From start to finish with the final version of Visual Studio Tools for Windows Phone 7 Hands-on : Windows Phone 7 Review on Prototype Hardware. Deploying your Windows Phone 7 Application to the actual hardware. Profile your Windows Phone 7 Application for Free Submitting a Windows Phone 7 Application to the Market. Samsung Focus i917 Phone Size: Perfect! I have been carrying around a Dell Streak (Android) and it is about half the size. It is really nice to have a phone that fits in your pocket without a lot of extra bulk. I bought a case for the Focus and it is still a perfect size.  The phone just feels right. Screen: It has a beautiful Super AMOLED 480x800 screen. I only wish it supported a higher resolution. The colors are beautiful especially in an Xbox Live Game.   3G: I use AT&T and I've had spotty reception. This really can't be blamed on the phone as much as the actual carrier. Battery: I've had excellent battery life compared to my iPhone and Android devices. I usually use my phone throughout the day on and off and still have a charge at the end of the day.  Camera/Video: I'm still looking for the option to send the video to YouTube or the Image to Twitter. The images look good, but the phone needs a forward facing camera. I like the iPhone/Android (Dell Streak) camera better. Built-in Speaker: Sounds great. It’s not a wimpy speaker that you cannot hear.  CPU: Very smooth transitioning from one screen to another. The prototype Windows Phone 7 that I had, was no where near as smooth. (It was also running a slower processor though). OS: I actually like the OS but a few things could be better. CONS: Copy and Paste (Supposed to come in the next update) We need more apps (Pandora missing was a big one for me and Slacker’s advertisement sucks!). As time passes, and more developers get on board then this will be fixed. The browser needs some major work. I have tried to make cross-platform (WP7, Android, iPhone and iPad) web apps and the browser that ships with WP7 just can’t handle it.  Apps need to be organized better. Instead of throw them all on one screen, it would help to allow the user to create categories. PROS: Hands down the best gaming experience on a phone. I have all three major phones (iphone, android and wp7). Nothing compares to the gaming experience on the WP7. The phone just works. I’ve had a LOT of glitches with my Android device. I’ve had maybe 2 with my WP7 device. Exchange and Office support are great. Nice integration with Twitter/Facebook and social media. Easy to navigate and find the information you need on one screen. Let’s look at a few pictures and we will wrap up with my final thoughts on the phone. WP7 Home Screen. Back of the phone is as stylish. It is hard to see due to the shadow but it is a very thin phone. What’s included? Manuals Ear buds Data Cable plus Power Adapter Phone Click a picture to enlarge So, what are my final thoughts on the Phone/OS? I love the Samsung Focus and would recommend it to anyone looking for a WP7 device. Like any first generation product, you need to give it a little while to mature. Right now the phone is missing several features that we are all used to using. That doesn’t mean a year from now it will be in the same situation. (I sure hope we won’t). If you are looking to get into mobile development, I believe WP7 is the easiest platform to develop from. This is especially true if you have a background in Silverlight or WPF.    Subscribe to my feed

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  • Oracle Enterprise Data Quality: Ever Integration-ready

    - by Mala Narasimharajan
    It is closing in on a year now since Oracle’s acquisition of Datanomic, and the addition of Oracle Enterprise Data Quality (EDQ) to the Oracle software family. The big move has caused some big shifts in emphasis and some very encouraging excitement from the field.  To give an illustration, combined with a shameless promotion of how EDQ can help to give quick insights into your data, I did a quick Phrase Profile of the subject field of emails to the Global EDQ mailing list since it was set up last September. The results revealed a very clear theme:   Integration, Integration, Integration! As well as the important Siebel and Oracle Data Integrator (ODI) integrations, we have been asked about integration with a huge variety of Oracle applications, including EBS, Peoplesoft, CRM on Demand, Fusion, DRM, Endeca, RightNow, and more - and we have not stood still! While it would not have been possible to develop specific pre-integrations with all of the above within a year, we have developed a package of feature-rich out-of-the-box web services and batch processes that can be plugged into any application or middleware technology with ease. And with Siebel, they work out of the box. Oracle Enterprise Data Quality version 9.0.4 includes the Customer Data Services (CDS) pack – a ready set of standard processes with standard interfaces, to provide integrated: Address verification and cleansing  Individual matching Organization matching The services can are suitable for either Batch or Real-Time processing, and are enabled for international data, with simple configuration options driving the set of locale-specific dictionaries that are used. For example, large dictionaries are provided to support international name transcription and variant matching, including highly specialized handling for Arabic, Japanese, Chinese and Korean data. In total across all locales, CDS includes well over a million dictionary entries.   Excerpt from EDQ’s CDS Individual Name Standardization Dictionary CDS has been developed to replace the OEM of Informatica Identity Resolution (IIR) for attached Data Quality on the Oracle price list, but does this in a way that creates a ‘best of both worlds’ situation for customers, who can harness not only the out-of-the-box functionality of pre-packaged matching and standardization services, but also the flexibility of OEDQ if they want to customize the interfaces or the process logic, without having to learn more than one product. From a competitive point of view, we believe this stands us in good stead against our key competitors, including Informatica, who have separate ‘Identity Resolution’ and general DQ products, and IBM, who provide limited out-of-the-box capabilities (with a steep learning curve) in both their QualityStage data quality and Initiate matching products. Here is a brief guide to the main services provided in the pack: Address Verification and Standardization EDQ’s CDS Address Cleaning Process The Address Verification and Standardization service uses EDQ Address Verification (an OEM of Loqate software) to verify and clean addresses in either real-time or batch. The Address Verification processor is wrapped in an EDQ process – this adds significant capabilities over calling the underlying Address Verification API directly, specifically: Country-specific thresholds to determine when to accept the verification result (and therefore to change the input address) based on the confidence level of the API Optimization of address verification by pre-standardizing data where required Formatting of output addresses into the input address fields normally used by applications Adding descriptions of the address verification and geocoding return codes The process can then be used to provide real-time and batch address cleansing in any application; such as a simple web page calling address cleaning and geocoding as part of a check on individual data.     Duplicate Prevention Unlike Informatica Identity Resolution (IIR), EDQ uses stateless services for duplicate prevention to avoid issues caused by complex replication and synchronization of large volume customer data. When a record is added or updated in an application, the EDQ Cluster Key Generation service is called, and returns a number of key values. These are used to select other records (‘candidates’) that may match in the application data (which has been pre-seeded with keys using the same service). The ‘driving record’ (the new or updated record) is then presented along with all selected candidates to the EDQ Matching Service, which decides which of the candidates are a good match with the driving record, and scores them according to the strength of match. In this model, complex multi-locale EDQ techniques can be used to generate the keys and ensure that the right balance between performance and matching effectiveness is maintained, while ensuring that the application retains control of data integrity and transactional commits. The process is explained below: EDQ Duplicate Prevention Architecture Note that where the integration is with a hub, there may be an additional call to the Cluster Key Generation service if the master record has changed due to merges with other records (and therefore needs to have new key values generated before commit). Batch Matching In order to allow customers to use different match rules in batch to real-time, separate matching templates are provided for batch matching. For example, some customers want to minimize intervention in key user flows (such as adding new customers) in front end applications, but to conduct a more exhaustive match on a regular basis in the back office. The batch matching jobs are also used when migrating data between systems, and in this case normally a more precise (and automated) type of matching is required, in order to minimize the review work performed by Data Stewards.  In batch matching, data is captured into EDQ using its standard interfaces, and records are standardized, clustered and matched in an EDQ job before matches are written out. As with all EDQ jobs, batch matching may be called from Oracle Data Integrator (ODI) if required. When working with Siebel CRM (or master data in Siebel UCM), Siebel’s Data Quality Manager is used to instigate batch jobs, and a shared staging database is used to write records for matching and to consume match results. The CDS batch matching processes automatically adjust to Siebel’s ‘Full Match’ (match all records against each other) and ‘Incremental Match’ (match a subset of records against all of their selected candidates) modes. The Future The Customer Data Services Pack is an important part of the Oracle strategy for EDQ, offering a clear path to making Data Quality Assurance an integral part of enterprise applications, and providing a strong value proposition for adopting EDQ. We are planning various additions and improvements, including: An out-of-the-box Data Quality Dashboard Even more comprehensive international data handling Address search (suggesting multiple results) Integrated address matching The EDQ Customer Data Services Pack is part of the Enterprise Data Quality Media Pack, available for download at http://www.oracle.com/technetwork/middleware/oedq/downloads/index.html.

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  • SQLAuthority News – Learning Trip – Traveling to Learn SQL Server

    - by pinaldave
    I am currently traveling to Delhi to learn SQL Server in person from my friend. You can read more details about why am I learning SQL Server.  I have signed up for the course End to End SQL Server Business Intelligence at Koenig Solutions. Yesterday I blogged about my registration experience and today I am going to write about my  experience once I arrived at Delhi. From Ahmedabad to Delhi I stay with my wife and daughter in Bangalore (IT Hub of India), my hometown is Ahmedabad. My parents stay in city nearby Ahmedabad. I decided to spend few days with my folks before I sign up for 3 days of solid learning. I had selected an early morning flight to Delhi. I landed at 8:30 AM in Delhi. As soon as I checked email in my mobile I was really glad that I had received details of my pick up vehicle from Koenig. I walked out of the airport and I noticed that a driver was waiting with a placard with my name and photo associated with it. He was in Koenig uniform so there was no chance to make mistakes. In minutes of landing in Delhi I was in my transport heading to the Koenig Training Center. After the quick introduction driver handed me a bag (to be precise Eco friendly bag). The bag contained following items: My registration form All necessary documents in print which I had received earlier A Printed Book of the course next day INR 1000 (What?) I was glad to receive the bag but I was very confused with the Rs 1000. I decided to figure this out once I reach to the training center. Arriving at Koenig Inn Deluxe Koenig registration fees include all the stay and meals. I had opted for Koenig Inn Deluxe as my stay as it was recommended by my friend as well it was the right economical choice for me. When I reached to my accommodation, they were well aware of my arrival and was immediately led to my spacious room. The room is well equipped with all the amenities (hot water, air condition, coffee table, munching snacks,  and free internet) and the staff is very friendly. I immediately got ready as I had to go to Koenig Training Center to meet Center Head for a quick introduction. Koenig Inn Delux Koenig Training Center The training center is within five minutes of distance from the accommodation. I was lead to center head right away and had a very meaningful conversation with Ms Hema regarding my learning goals. She gave me a quick tour of the training center. I was amazed with the numbers of lab rooms they have in the center. The labs are spacious and give the most needed hand’s on experience to the users. I was led to the lab where I was suppose to learn my class the very next day as well I was provided my trainer’s profile. Mystery of Rs 1000 Well, after all this I have still not forgotten why I was provided Rs 1000 when arrived at the airport. When I asked about that I was told that because many students comes from foreign places and they may not have Indian Currency when they land at airport. This was for their immediate consumption till they arrive at the training center. Later on they can get their currency converted to local currency at Koenig Travel Desk. My curiosity was satisfied but I had not expected this answer. I am amazed at the attention to the details. Koenig Travel Desk When I heard about Koenig Travel Desk, I remembered that I have few friends in Delhi and Gurgaon. I had completed all of the formalities so I had reset of the day on my hand. I requested the travel desk if they can arrange a day cab for me so I can visit my friends in Guragon. Within 10 minutes I was on my way to Gurgaon. Telerik India Office Visit What did I do in Guragaon? I met my friends Abhishek Kant, Dhananjay Kumar and Amit Chowdhary. I visited Telerik India office and we had an excellent conversation on various aspects of technology and community. The Telerik India office is very spacious and Abhishek Kant (Telerik India Country Manager) gave us a quick tour of the office. We had an excellent lunch and dinner. One thing is for sure – the day was well spent. Pinal Dave, Dhananjay Kumar and Abhishek Kant Later evening I returned to my accommodation and decided to read up a few of the topics which I was going to learn next day. In tomorrow’s blog post I will discuss about my learning experience. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, T SQL, Technology

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  • Can't connect to SSL web service with WS-Security using PHP SOAP extension - certificate, complex WSDL

    - by BillF
    Using the PHP5 SOAP extension I have been unable to connect to a web service having an https endpoint, with client certificate and using WS-Security, although I can connect using soapUI with the exact same wsdl and client certificate, and obtain the normal response to the request. There is no HTTP authentication and no proxy is involved. The message I get is 'Could not connect to host'. Have been able to verify that I am NOT hitting the host server. (Earlier I wrongly said that I was hitting the server.) The self-signed client SSL certificate is a .pem file converted by openssl from a .p12 keystore which in turn was converted by keytool from a .jks keystore having a single entry consisting of private key and client certificate. In soapUI I did not need to supply a server private certificate, the only two files I gave it were the wdsl and pem. I did have to supply the pem and its passphrase to be able to connect. I am speculating that despite the error message my problem might actually be in the formation of the XML request rather than the SSL connection itself. The wsdl I have been given has nested complex types. The php server is on my Windows XP laptop with IIS. The code, data values and WSDL extracts are shown below. (The WSSoapClient class simply extends SoapClient, adding a WS-Security Username Token header with mustUnderstand = true and including a nonce, both of which the soapUI call had required.) Would so much appreciate any help. I'm a newbie thrown in at the deep end, and how! Have done vast amounts of Googling on this over many days, following many suggestions and have read Pro PHP by Kevin McArthur. An attempt to use classmaps in place of nested arrays also fell flat. The Code class STEeService { public function invokeWebService(array $connection, $operation, array $request) { try { $localCertificateFilespec = $connection['localCertificateFilespec']; $localCertificatePassphrase = $connection['localCertificatePassphrase']; $sslOptions = array( 'ssl' => array( 'local_cert' => $localCertificateFilespec, 'passphrase' => $localCertificatePassphrase, 'allow_self-signed' => true, 'verify_peer' => false ) ); $sslContext = stream_context_create($sslOptions); $clientArguments = array( 'stream_context' => $sslContext, 'local_cert' => $localCertificateFilespec, 'passphrase' => $localCertificatePassphrase, 'trace' => true, 'exceptions' => true, 'encoding' => 'UTF-8', 'soap_version' => SOAP_1_1 ); $oClient = new WSSoapClient($connection['wsdlFilespec'], $clientArguments); $oClient->__setUsernameToken($connection['username'], $connection['password']); return $oClient->__soapCall($operation, $request); } catch (exception $e) { throw new Exception("Exception in eServices " . $operation . " ," . $e->getMessage(), "\n"); } } } $connection is as follows: array(5) { ["username"]=> string(8) "DFU00050" ["password"]=> string(10) "Fabricate1" ["wsdlFilespec"]=> string (63) "c:/inetpub/wwwroot/DMZExternalService_Concrete_WSDL_Staging.xml" ["localCertificateFilespec"]=> string(37) "c:/inetpub/wwwroot/ClientKeystore.pem" ["localCertificatePassphrase"]=> string(14) "password123456" } $clientArguments is as follows: array(7) { ["stream_context"]=> resource(8) of type (stream-context) ["local_cert"]=> string(37) "c:/inetpub/wwwroot/ClientKeystore.pem" ["passphrase"]=> string(14) "password123456" ["trace"]=> bool(true) ["exceptions"]=> bool(true) ["encoding"]=> string(5) "UTF-8" ["soap_version"]=> int(1) } $operation is as follows: 'getConsignmentDetails' $request is as follows: array(1) { [0]=> array(2) { ["header"]=> array(2) { ["source"]=> string(9) "customerA" ["accountNo"]=> string(8) "10072906" } ["consignmentId"]=> string(11) "GKQ00000085" } } Note how there is an extra level of nesting, an array wrapping the request which is itself an array. This was suggested in a post although I don't see the reason, but it seems to help avoid other exceptions. The exception thrown by ___soapCall is as follows: object(SoapFault)#6 (9) { ["message":protected]=> string(25) "Could not connect to host" ["string":"Exception":private]=> string(0) "" ["code":protected]=> int(0) ["file":protected]=> string(43) "C:\Inetpub\wwwroot\eServices\WSSecurity.php" ["line":protected]=> int(85) ["trace":"Exception":private]=> array(5) { [0]=> array(6) { ["file"]=> string(43) "C:\Inetpub\wwwroot\eServices\WSSecurity.php" ["line"]=> int(85) ["function"]=> string(11) "__doRequest" ["class"]=> string(10) "SoapClient" ["type"]=> string(2) "->" ["args"]=> array(4) { [0]=> string(1240) " DFU00050 Fabricate1 E0ByMUA= 2010-10-28T13:13:52Z customerA10072906GKQ00000085 " [1]=> string(127) "https://services.startrackexpress.com.au:7560/DMZExternalService/InterfaceServices/ExternalOps.serviceagent/OperationsEndpoint1" [2]=> string(104) "/DMZExternalService/InterfaceServices/ExternalOps.serviceagent/OperationsEndpoint1/getConsignmentDetails" [3]=> int(1) } } [1]=> array(4) { ["function"]=> string(11) "__doRequest" ["class"]=> string(39) "startrackexpress\eservices\WSSoapClient" ["type"]=> string(2) "->" ["args"]=> array(5) { [0]=> string(1240) " DFU00050 Fabricate1 E0ByMUA= 2010-10-28T13:13:52Z customerA10072906GKQ00000085 " [1]=> string(127) "https://services.startrackexpress.com.au:7560/DMZExternalService/InterfaceServices/ExternalOps.serviceagent/OperationsEndpoint1" [2]=> string(104) "/DMZExternalService/InterfaceServices/ExternalOps.serviceagent/OperationsEndpoint1/getConsignmentDetails" [3]=> int(1) [4]=> int(0) } } [2]=> array(6) { ["file"]=> string(43) "C:\Inetpub\wwwroot\eServices\WSSecurity.php" ["line"]=> int(70) ["function"]=> string(10) "__soapCall" ["class"]=> string(10) "SoapClient" ["type"]=> string(2) "->" ["args"]=> array(4) { [0]=> string(21) "getConsignmentDetails" [1]=> array(1) { [0]=> array(2) { ["header"]=> array(2) { ["source"]=> string(9) "customerA" ["accountNo"]=> string(8) "10072906" } ["consignmentId"]=> string(11) "GKQ00000085" } } [2]=> NULL [3]=> object(SoapHeader)#5 (4) { ["namespace"]=> string(81) "http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" ["name"]=> string(8) "Security" ["data"]=> object(SoapVar)#4 (2) { ["enc_type"]=> int(147) ["enc_value"]=> string(594) " DFU00050 Fabricate1 E0ByMUA= 2010-10-28T13:13:52Z " } ["mustUnderstand"]=> bool(true) } } } [3]=> array(6) { ["file"]=> string(42) "C:\Inetpub\wwwroot\eServices\eServices.php" ["line"]=> int(87) ["function"]=> string(10) "__soapCall" ["class"]=> string(39) "startrackexpress\eservices\WSSoapClient" ["type"]=> string(2) "->" ["args"]=> array(2) { [0]=> string(21) "getConsignmentDetails" [1]=> array(1) { [0]=> array(2) { ["header"]=> array(2) { ["source"]=> string(9) "customerA" ["accountNo"]=> string(8) "10072906" } ["consignmentId"]=> string(11) "GKQ00000085" } } } } [4]=> array(6) { ["file"]=> string(58) "C:\Inetpub\wwwroot\eServices\EnquireConsignmentDetails.php" ["line"]=> int(44) ["function"]=> string(16) "invokeWebService" ["class"]=> string(38) "startrackexpress\eservices\STEeService" ["type"]=> string(2) "->" ["args"]=> array(3) { [0]=> array(5) { ["username"]=> string(10) "DFU00050 " ["password"]=> string(12) "Fabricate1 " ["wsdlFilespec"]=> string(63) "c:/inetpub/wwwroot/DMZExternalService_Concrete_WSDL_Staging.xml" ["localCertificateFilespec"]=> string(37) "c:/inetpub/wwwroot/ClientKeystore.pem" ["localCertificatePassphrase"]=> string(14) "password123456" } [1]=> string(21) "getConsignmentDetails" [2]=> array(1) { [0]=> array(2) { ["header"]=> array(2) { ["source"]=> string(9) "customerA" ["accountNo"]=> string(8) "10072906" } ["consignmentId"]=> string(11) "GKQ00000085" } } } } } ["previous":"Exception":private]=> NULL ["faultstring"]=> string(25) "Could not connect to host" ["faultcode"]=> string(4) "HTTP" } Here are some WSDL extracts (TIBCO BusinessWorks): <xsd:complexType name="TransactionHeaderType"> <xsd:sequence> <xsd:element name="source" type="xsd:string"/> <xsd:element name="accountNo" type="xsd:integer"/> <xsd:element name="userId" type="xsd:string" minOccurs="0"/> <xsd:element name="transactionId" type="xsd:string" minOccurs="0"/> <xsd:element name="transactionDatetime" type="xsd:dateTime" minOccurs="0"/> </xsd:sequence> </xsd:complexType> <xsd:element name="getConsignmentDetailRequest"> <xsd:complexType> <xsd:sequence> <xsd:element name="header" type="prim:TransactionHeaderType"/> <xsd:element name="consignmentId" type="prim:ID" maxOccurs="unbounded"/> </xsd:sequence> </xsd:complexType> </xsd:element> <xsd:element name="getConsignmentDetailResponse"> <xsd:complexType> <xsd:sequence> <xsd:element name="consignment" type="freight:consignmentType" minOccurs="0" maxOccurs="unbounded"/> </xsd:sequence> </xsd:complexType> </xsd:element> <xsd:element name="getConsignmentDetailRequest"> <xsd:complexType> <xsd:sequence> <xsd:element name="header" type="prim:TransactionHeaderType"/> <xsd:element name="consignmentId" type="prim:ID" maxOccurs="unbounded"/> </xsd:sequence> </xsd:complexType> </xsd:element> <xsd:element name="getConsignmentDetailResponse"> <xsd:complexType> <xsd:sequence> <xsd:element name="consignment" type="freight:consignmentType" minOccurs="0" maxOccurs="unbounded"/> </xsd:sequence> </xsd:complexType> </xsd:element> <wsdl:operation name="getConsignmentDetails"> <wsdl:input message="tns:getConsignmentDetailsRequest"/> <wsdl:output message="tns:getConsignmentDetailsResponse"/> <wsdl:fault name="fault1" message="tns:fault"/> </wsdl:operation> <wsdl:service name="ExternalOps"> <wsdl:port name="OperationsEndpoint1" binding="tns:OperationsEndpoint1Binding"> <soap:address location="https://services.startrackexpress.com.au:7560/DMZExternalService/InterfaceServices/ExternalOps.serviceagent/OperationsEndpoint1"/> </wsdl:port> </wsdl:service> And here in case it's relevant is the WSSoapClient class: <?PHP namespace startrackexpress\eservices; use SoapClient, SoapVar, SoapHeader; class WSSoapClient extends SoapClient { private $username; private $password; /*Generates a WS-Security header*/ private function wssecurity_header() { $timestamp = gmdate('Y-m-d\TH:i:s\Z'); $nonce = mt_rand(); $passdigest = base64_encode(pack('H*', sha1(pack('H*', $nonce).pack('a*', $timestamp).pack('a*', $this->password)))); $auth = ' <wsse:Security SOAP-ENV:mustUnderstand="1" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"> <wsse:UsernameToken> <wsse:Username>' . $this->username . '</wsse:Username> <wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">' . $this->password . '</wsse:Password> <wsse:Nonce>' . base64_encode(pack('H*', $nonce)).'</wsse:Nonce> <wsu:Created xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">' . $timestamp . '</wsu:Created> </wsse:UsernameToken> </wsse:Security> '; $authvalues = new SoapVar($auth, XSD_ANYXML); $header = new SoapHeader("http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd", "Security",$authvalues, true); return $header; } // Sets a username and passphrase public function __setUsernameToken($username,$password) { $this->username=$username; $this->password=$password; } // Overwrites the original method, adding the security header public function __soapCall($function_name, $arguments, $options=null, $input_headers=null, $output_headers=null) { try { $result = parent::__soapCall($function_name, $arguments, $options, $this->wssecurity_header()); return $result; } catch (exception $e) { throw new Exception("Exception in __soapCall, " . $e->getMessage(), "\n"); } } } ?> Update: The request XML would have been as follows: <?xml version="1.0" encoding="UTF-8"?> <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="http://startrackexpress/Common/Primitives/v1" xmlns:ns2="http://startrackexpress/Common/actions/externals/Consignment/v1" xmlns:ns3="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"> <SOAP-ENV:Header> <wsse:Security SOAP-ENV:mustUnderstand="1" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"> <wsse:UsernameToken> <wsse:Username>DFU00050</wsse:Username> <wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">Fabricate1</wsse:Password> <wsse:Nonce>M4FIeGA=</wsse:Nonce> <wsu:Created xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">2010-10-29T14:05:27Z</wsu:Created> </wsse:UsernameToken> </wsse:Security> </SOAP-ENV:Header> <SOAP-ENV:Body><ns2:getConsignmentDetailRequest> <ns2:header><ns1:source>customerA</ns1:source><ns1:accountNo>10072906</ns1:accountNo></ns2:header> <ns2:consignmentId>GKQ00000085</ns2:consignmentId> </ns2:getConsignmentDetailRequest></SOAP-ENV:Body> </SOAP-ENV:Envelope> This was obtained with the following code in WSSoapClient: public function __doRequest($request, $location, $action, $version) { echo "<p> " . htmlspecialchars($request) . " </p>" ; return parent::__doRequest($request, $location, $action, $version); }

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  • doubleTwist is an iTunes Alternative that Supports Several Devices

    - by Mysticgeek
    There are a lot of iTunes users out there, but unfortunately you can’t use it with all of your portable devices. Today we take a look at doubleTwist, which allows you to sync your media with a multitude of portable devices and easily share it as well. Note: You can run doubleTwist on Windows or Mac, and here we take a look at the Windows version. Install & Setup doubleTwist Download and install doubleTwist using the defaults in the wizard… Installation takes several moments and you’ll see the progress while it finishes up. After installation is complete, sign up for an account if you don’t already have one. If you do have an account you can login right away. Enter in your username, email address, and password then click Sign Up.   You’ll get an confirmation email and need to activate the account before you can sign in. Once you’re all signed up, launch doubleTwist and you’ll be ready to start using it. doubleTwist Music The default music store is Amazon MP3 store which might appeal to those of you who are tired of the iTunes music store. A lot of times the music is cheaper and available at higher bit rates. You can start searching for music in the Amazon Music Store and previewing songs. To purchase anything though you will need to sign into your Amazon account.   Under Playlists it allows you to import your playlists from iTunes and Windows Media Player, which is a handy feature if you don’t want to set them up again. Of course you can play your songs through the music player on your desktop. Devices One of the coolest things about doubleTwist is that it supports a lot of different portable media devices including iPod, BlackBerry, Windows Mobile, Android, PSP, Smartphones, and much more. Unfortunately for Zune users…there isn’t any support for the Zune of Zune HD yet. Here we have a Creative Zen attached and can sync songs, pictures, and podcasts. An HTC-S620 Smartphone running Windows Mobile… Even a simple USB drive will be recognized and you can transfer your media to it as well.   Podcasts Finding your favorite audio and video podcasts is easy with the search feature. You can easily manage and subscribe to podcasts in the subscriptions section.   You can watch the video podcasts directly in doubleTwist. Sharing Media Also you can share digital media with your friends or add it to Flickr and YouTube. You can send any pictures, videos, or music in your library to other people by dragging it over. You can email users individually… Or access contacts from your Gmail and Yahoo accounts. There is a limit to how much you can send of video podcasts… only the first 10 minutes. The person you send it to will get a link in their email that points to your My Feed page on the doubleTwist site.   There they can access the media you sent…in this example it’s a video podcast but you can share any media. Other Features Under My Profile you can change your avatar and personal information.   In Preferences you can choose where media is stored, its startup actions, podcast subscriptions, and manage device syncing. Conclusion It’s still in beta stage so expect some bugs, but overall doubleTwist is a solid media player that is easy to use with a clean interface. It’s simple and doesn’t try to do too much so is fairly easy on system resources. The main annoyance is it tries to catalog all of your media out of the box. Which may be alright for some users with smaller media collections, but very irritating to advanced users with large collections. Also there is currently no support for the Zune, but according to their forums, it’s on the way. At the time of this writing it’s in public beta and can be downloaded for XP, Vista, Windows 7 (32 & 64 bit), and Mac OSX. If you’re looking for an iTunes alternative that works with several different portable devices, you might want to give DoubleTwist a try. Download DoubleTwist Public Beta See If Your Media Device is Supported by doubleTwist Similar Articles Productive Geek Tips MusicBee is a Fast and Powerful Music ManagerAvoid the Apple QuickTime Bloat with QT LiteBeginner Geek: Set Default Programs in Windows 7 and VistaBeginner Geeks: OpenOffice is a Free Cross Platform Alternative to MS OfficeManage Devices the Easy Way with Device Stage in Windows 7 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Play Music in Chrome by Simply Dragging a File 15 Great Illustrations by Chow Hon Lam Easily Sync Files & Folders with Friends & Family Amazon Free Kindle for PC Download Stretch popurls.com with a Stylish Script (Firefox) OldTvShows.org – Find episodes of Hitchcock, Soaps, Game Shows and more

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  • SQL SERVER – Powershell – Importing CSV File Into Database – Video

    - by pinaldave
    Laerte Junior is my very dear friend and Powershell Expert. On my request he has agreed to share Powershell knowledge with us. Laerte Junior is a SQL Server MVP and, through his technology blog and simple-talk articles, an active member of the Microsoft community in Brasil. He is a skilled Principal Database Architect, Developer, and Administrator, specializing in SQL Server and Powershell Programming with over 8 years of hands-on experience. He holds a degree in Computer Science, has been awarded a number of certifications (including MCDBA), and is an expert in SQL Server 2000 / SQL Server 2005 / SQL Server 2008 technologies. Let us read the blog post in his own words. I was reading an excellent post from my great friend Pinal about loading data from CSV files, SQL SERVER – Importing CSV File Into Database – SQL in Sixty Seconds #018 – Video,   to SQL Server and was honored to write another guest post on SQL Authority about the magic of the PowerShell. The biggest stuff in TechEd NA this year was PowerShell. Fellows, if you still don’t know about it, it is better to run. Remember that The Core Servers to SQL Server are the future and consequently the Shell. You don’t want to be out of this, right? Let’s see some PowerShell Magic now. To start our tour, first we need to download these two functions from Powershell and SQL Server Master Jedi Chad Miller.Out-DataTable and Write-DataTable. Save it in a module and add it in your profile. In my case, the module is called functions.psm1. To have some data to play, I created 10 csv files with the same content. I just put the SQL Server Errorlog into a csv file and created 10 copies of it. #Just create a CSV with data to Import. Using SQLErrorLog [reflection.assembly]::LoadWithPartialName(“Microsoft.SqlServer.Smo”) $ServerInstance=new-object (“Microsoft.SqlServer.Management.Smo.Server“) $Env:Computername $ServerInstance.ReadErrorLog() | export-csv-path“c:\SQLAuthority\ErrorLog.csv”-NoTypeInformation for($Count=1;$Count-le 10;$count++)  {       Copy-Item“c:\SQLAuthority\Errorlog.csv”“c:\SQLAuthority\ErrorLog$($count).csv” } Now in my path c:\sqlauthority, I have 10 csv files : Now it is time to create a table. In my case, the SQL Server is called R2D2 and the Database is SQLServerRepository and the table is CSV_SQLAuthority. CREATE TABLE [dbo].[CSV_SQLAuthority]( [LogDate] [datetime] NULL, [Processinfo] [varchar](20) NULL, [Text] [varchar](MAX) NULL ) Let’s play a little bit. I want to import synchronously all csv files from the path to the table: #Importing synchronously $DataImport=Import-Csv-Path ( Get-ChildItem“c:\SQLAuthority\*.csv”) $DataTable=Out-DataTable-InputObject$DataImport Write-DataTable-ServerInstanceR2D2-DatabaseSQLServerRepository-TableNameCSV_SQLAuthority-Data$DataTable Very cool, right? Let’s do it asynchronously and in background using PowerShell  Jobs: #If you want to do it to all asynchronously Start-job-Name‘ImportingAsynchronously‘ ` -InitializationScript  {IpmoFunctions-Force-DisableNameChecking} ` -ScriptBlock {    ` $DataImport=Import-Csv-Path ( Get-ChildItem“c:\SQLAuthority\*.csv”) $DataTable=Out-DataTable-InputObject$DataImport Write-DataTable   -ServerInstance“R2D2″`                   -Database“SQLServerRepository“`                   -TableName“CSV_SQLAuthority“`                   -Data$DataTable             } Oh, but if I have csv files that are large in size and I want to import each one asynchronously. In this case, this is what should be done: Get-ChildItem“c:\SQLAuthority\*.csv” | % { Start-job-Name“$($_)” ` -InitializationScript  {IpmoFunctions-Force-DisableNameChecking} ` -ScriptBlock { $DataImport=Import-Csv-Path$args[0]                $DataTable=Out-DataTable-InputObject$DataImport                Write-DataTable-ServerInstance“R2D2″`                               -Database“SQLServerRepository“`                               -TableName“CSV_SQLAuthority“`                               -Data$DataTable             } -ArgumentList$_.fullname } How cool is that? Let’s make the funny stuff now. Let’s schedule it on an SQL Server Agent Job. If you are using SQL Server 2012, you can use the PowerShell Job Step. Otherwise you need to use a CMDexec job step calling PowerShell.exe. We will use the second option. First, create a ps1 file called ImportCSV.ps1 with the script above and save it in a path. In my case, it is in c:\temp\automation. Just add the line at the end: Get-ChildItem“c:\SQLAuthority\*.csv” | % { Start-job-Name“$($_)” ` -InitializationScript  {IpmoFunctions-Force-DisableNameChecking} ` -ScriptBlock { $DataImport=Import-Csv-Path$args[0]                $DataTable=Out-DataTable-InputObject$DataImport                Write-DataTable-ServerInstance“R2D2″`                               -Database“SQLServerRepository“`                               -TableName“CSV_SQLAuthority“`                               -Data$DataTable             } -ArgumentList$_.fullname } Get-Job | Wait-Job | Out-Null Remove-Job -State Completed Why? See my post Dooh PowerShell Trick–Running Scripts That has Posh Jobs on a SQL Agent Job Remember, this trick is for  ALL scripts that will use PowerShell Jobs and any kind of schedule tool (SQL Server agent, Windows Schedule) Create a Job Called ImportCSV and a step called Step_ImportCSV and choose CMDexec. Then you just need to schedule or run it. I did a short video (with matching good background music) and you can see it at: That’s it guys. C’mon, join me in the #PowerShellLifeStyle. You will love it. If you want to check what we can do with PowerShell and SQL Server, don’t miss Laerte Junior LiveMeeting on July 18. You can have more information in : LiveMeeting VC PowerShell PASS–Troubleshooting SQL Server With PowerShell–English Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology, Video Tagged: Powershell

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  • UserAppDataPath in WPF

    - by psheriff
    In Windows Forms applications you were able to get to your user's roaming profile directory very easily using the Application.UserAppDataPath property. This folder allows you to store information for your program in a custom folder specifically for your program. The format of this directory looks like this: C:\Users\YOUR NAME\AppData\Roaming\COMPANY NAME\APPLICATION NAME\APPLICATION VERSION For example, on my Windows 7 64-bit system, this folder would look like this for a Windows Forms Application: C:\Users\PSheriff\AppData\Roaming\PDSA, Inc.\WindowsFormsApplication1\1.0.0.0 For some reason Microsoft did not expose this property from the Application object of WPF applications. I guess they think that we don't need this property in WPF? Well, sometimes we still do need to get at this folder. You have two choices on how to retrieve this property. Add a reference to the System.Windows.Forms.dll to your WPF application and use this property directly. Or, you can write your own method to build the same path. If you add a reference to the System.Windows.Forms.dll you will need to use System.Windows.Forms.Application.UserAppDataPath to access this property. Create a GetUserAppDataPath Method in WPF If you want to build this path you can do so with just a few method calls in WPF using Reflection. The code below shows this fairly simple method to retrieve the same folder as shown above. C#using System.Reflection; public string GetUserAppDataPath(){  string path = string.Empty;  Assembly assm;  Type at;  object[] r;   // Get the .EXE assembly  assm = Assembly.GetEntryAssembly();  // Get a 'Type' of the AssemblyCompanyAttribute  at = typeof(AssemblyCompanyAttribute);  // Get a collection of custom attributes from the .EXE assembly  r = assm.GetCustomAttributes(at, false);  // Get the Company Attribute  AssemblyCompanyAttribute ct =                 ((AssemblyCompanyAttribute)(r[0]));  // Build the User App Data Path  path = Environment.GetFolderPath(              Environment.SpecialFolder.ApplicationData);  path += @"\" + ct.Company;  path += @"\" + assm.GetName().Version.ToString();   return path;} Visual BasicPublic Function GetUserAppDataPath() As String  Dim path As String = String.Empty  Dim assm As Assembly  Dim at As Type  Dim r As Object()   ' Get the .EXE assembly  assm = Assembly.GetEntryAssembly()  ' Get a 'Type' of the AssemblyCompanyAttribute  at = GetType(AssemblyCompanyAttribute)  ' Get a collection of custom attributes from the .EXE assembly  r = assm.GetCustomAttributes(at, False)  ' Get the Company Attribute  Dim ct As AssemblyCompanyAttribute = _                 DirectCast(r(0), AssemblyCompanyAttribute)  ' Build the User App Data Path  path = Environment.GetFolderPath( _                 Environment.SpecialFolder.ApplicationData)  path &= "\" & ct.Company  path &= "\" & assm.GetName().Version.ToString()   Return pathEnd Function Summary Getting the User Application Data Path folder in WPF is fairly simple with just a few method calls using Reflection. Of course, there is absolutely no reason you cannot just add a reference to the System.Windows.Forms.dll to your WPF application and use that Application object. After all, System.Windows.Forms.dll is a part of the .NET Framework and can be used from WPF with no issues at all. NOTE: Visit http://www.pdsa.com/downloads to get more tips and tricks like this one. Good Luck with your Coding,Paul Sheriff ** SPECIAL OFFER FOR MY BLOG READERS **We frequently offer a FREE gift for readers of my blog. Visit http://www.pdsa.com/Event/Blog for your FREE gift!

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  • Solaris 11 pkg fix is my new friend

    - by user12611829
    While putting together some examples of the Solaris 11 Automated Installer (AI), I managed to really mess up my system, to the point where AI was completely unusable. This was my fault as a combination of unfortunate incidents left some remnants that were causing problems, so I tried to clean things up. Unsuccessfully. Perhaps that was a bad idea (OK, it was a terrible idea), but this is Solaris 11 and there are a few more tricks in the sysadmin toolbox. Here's what I did. # rm -rf /install/* # rm -rf /var/ai # installadm create-service -n solaris11-x86 --imagepath /install/solaris11-x86 \ -s [email protected] Warning: Service svc:/network/dns/multicast:default is not online. Installation services will not be advertised via multicast DNS. Creating service from: [email protected] DOWNLOAD PKGS FILES XFER (MB) SPEED Completed 1/1 130/130 264.4/264.4 0B/s PHASE ITEMS Installing new actions 284/284 Updating package state database Done Updating image state Done Creating fast lookup database Done Reading search index Done Updating search index 1/1 Creating i386 service: solaris11-x86 Image path: /install/solaris11-x86 So far so good. Then comes an oops..... setup-service[168]: cd: /var/ai//service/.conf-templ: [No such file or directory] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ This is where you generally say a few things to yourself, and then promise to quit deleting configuration files and directories when you don't know what you are doing. Then you recall that the new Solaris 11 packaging system has some ability to correct common mistakes (like the one I just made). Let's give it a try. # pkg fix installadm Verifying: pkg://solaris/install/installadm ERROR dir: var/ai Group: 'root (0)' should be 'sys (3)' dir: var/ai/ai-webserver Missing: directory does not exist dir: var/ai/ai-webserver/compatibility-configuration Missing: directory does not exist dir: var/ai/ai-webserver/conf.d Missing: directory does not exist dir: var/ai/image-server Group: 'root (0)' should be 'sys (3)' dir: var/ai/image-server/cgi-bin Missing: directory does not exist dir: var/ai/image-server/images Group: 'root (0)' should be 'sys (3)' dir: var/ai/image-server/logs Missing: directory does not exist dir: var/ai/profile Missing: directory does not exist dir: var/ai/service Group: 'root (0)' should be 'sys (3)' dir: var/ai/service/.conf-templ Missing: directory does not exist dir: var/ai/service/.conf-templ/AI_data Missing: directory does not exist dir: var/ai/service/.conf-templ/AI_files Missing: directory does not exist file: var/ai/ai-webserver/ai-httpd-templ.conf Missing: regular file does not exist file: var/ai/service/.conf-templ/AI.db Missing: regular file does not exist file: var/ai/image-server/cgi-bin/cgi_get_manifest.py Missing: regular file does not exist Created ZFS snapshot: 2012-12-11-21:09:53 Repairing: pkg://solaris/install/installadm Creating Plan (Evaluating mediators): | DOWNLOAD PKGS FILES XFER (MB) SPEED Completed 1/1 3/3 0.0/0.0 0B/s PHASE ITEMS Updating modified actions 16/16 Updating image state Done Creating fast lookup database Done In just a few moments, IPS found the missing files and incorrect ownerships/permissions. Instead of reinstalling the system, or falling back to an earlier Live Upgrade boot environment, I was able to create my AI services and now all is well. # installadm create-service -n solaris11-x86 --imagepath /install/solaris11-x86 \ -s [email protected] Warning: Service svc:/network/dns/multicast:default is not online. Installation services will not be advertised via multicast DNS. Creating service from: [email protected] DOWNLOAD PKGS FILES XFER (MB) SPEED Completed 1/1 130/130 264.4/264.4 0B/s PHASE ITEMS Installing new actions 284/284 Updating package state database Done Updating image state Done Creating fast lookup database Done Reading search index Done Updating search index 1/1 Creating i386 service: solaris11-x86 Image path: /install/solaris11-x86 Refreshing install services Warning: mDNS registry of service solaris11-x86 could not be verified. Creating default-i386 alias Setting the default PXE bootfile(s) in the local DHCP configuration to: bios clients (arch 00:00): default-i386/boot/grub/pxegrub Refreshing install services Warning: mDNS registry of service default-i386 could not be verified. # installadm create-service -n solaris11u1-x86 --imagepath /install/solaris11u1-x86 \ -s [email protected] Warning: Service svc:/network/dns/multicast:default is not online. Installation services will not be advertised via multicast DNS. Creating service from: [email protected] DOWNLOAD PKGS FILES XFER (MB) SPEED Completed 1/1 514/514 292.3/292.3 0B/s PHASE ITEMS Installing new actions 661/661 Updating package state database Done Updating image state Done Creating fast lookup database Done Reading search index Done Updating search index 1/1 Creating i386 service: solaris11u1-x86 Image path: /install/solaris11u1-x86 Refreshing install services Warning: mDNS registry of service solaris11u1-x86 could not be verified. # installadm list Service Name Alias Of Status Arch Image Path ------------ -------- ------ ---- ---------- default-i386 solaris11-x86 on i386 /install/solaris11-x86 solaris11-x86 - on i386 /install/solaris11-x86 solaris11u1-x86 - on i386 /install/solaris11u1-x86 This is way way better than pkgchk -f in Solaris 10. I'm really beginning to like this new IPS packaging system.

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  • 2012 Oracle Fusion Innovation Awards - Part 2

    - by Michelle Kimihira
    Author: Moazzam Chaudry Continuing from Friday's blog on 2012 Oracle Fusion Innovation Awards, this blog (Part 2) will provide more details around the customers. It was a tremendous honor to be in single room of winners. We only wish we could have had more time to share stories from all the winners.  We received great insight from all the innovative solutions that our customers deploy and would like to share them broadly, so that others can benefit from best practices. There was a customer panel session joined by Ingersoll Rand, Nike and Motability and here is what was discussed: Barry Bonar, Enterprise Architect from Ingersoll Rand shared details around their solution, comprised of Oracle Exalogic, Oracle WebLogic Server and Oracle SOA Suite. This combined solutoin enabled their business transformation to increase decision-making, speed and efficiency, resulting in 40% reduced IT spend, 41X Faster response time and huge cost savings. Ashok Balakrishnan, Architect from Nike shared how they leveraged Oracle Coherence to analyze their digital "footprint" of activities. This helps them compete, collaborate and compare athletic data over time. Lastly, Ashley Doodly, Head of IT from Motability shared details around their solution compromised of Oracle SOA Suite, Service Bus, ADF, Coherence, BO and E-Business Suite. This solution helped Motability achieve 100% ROI within the first few months, performance in seconds vs. 10's of minutes and tremendous improvement in throughput that increased up to 50%.  This year's winners by category are: Oracle Exalogic Customer Results using Fusion Middleware Netshoes ATG on Exalogic: 6X Reduced H/W foot print, 6.2X increased throughput and 3 weeks time to market Claro Part of America Movil, running mission critical Java Application on Exalogic with 35X Faster Java response time, 5X Throughput Underwriters Laboratories Exalogic as an Apps Consolidation platform to power tremendous growth Ingersoll Rand EBS on Exalogic: Up to 40% Reduction in overall IT budget, 3x reduced foot print Oracle Cloud Application Foundation Customer Results using Fusion Middleware  Mazda Motor Corporation Tuxedo ART Batch runtime environment to migrate their batch apps on new open environment and reduce main frame cost. HOTELBEDS Technology Open Source to WebLogic transformation Globalia Corporation Introduced Oracle Coherence to fully reengineer DTH system and provide multiple business and technical benefits Nike Nike+, digital sports platform, has 8M users and is expecting an 5X increase in users, many of who will carry multiple devices that frequently sync data with the Digital Sport platform Comcast Corporation The solution is expected to increase availability, continuity, performance, and simplify and make the code at the application layer more flexible. Oracle SOA and Oracle BPM Customer Results using Fusion Middleware NTT Docomo Network traffic solution based on Oracle event processing and coherence - massive in scale: 12M users (50M in future) - 800,000 events/sec. Schneider National, Inc. SOA/B2B/ADF/Data Integration to orchestrate key order processes across Siebel, OTM & EBS.  Platform runs 60M trans/day and  50 million composite SOA instances per day across 10G and 11G Amadeus Oracle BPM solution: Business Rules and processes vary across local (80), regional (~10) and corporate approval process. Up to 10 levels of approval. Plans to deploy across 20+ markets Navitar SOA solution integrates a fully non-Oracle legacy application/ERP environment using Oracle’s SOA Suite and Oracle AIA Foundation Pack. Motability Uses SOA Suite to synchronize data across the systems and to manage the vehicle remarketing process Oracle WebCenter Customer Results using Fusion Middleware  News Limited Single platform running websites for 50% of Australia's newspapers University of Louisville “Facebook for Medicine”: Oracle Webcenter platform and Oracle BIEE to analyze patient test data and uncover potential health issues. Expecting annualized ROI of 277% China Mobile Jiangsu Company portal (25k users) to drive collaboration & productivity Life Technologies Portal for remotely monitoring & repairing biotech instruments LA Dept. of Water & Power Oracle WebCenter Portal to power ladwp.com on desktop and mobile for 1.6million users Oracle Identity Management Customer Results using Fusion Middleware Education Testing Service Identity Management platform for provisioning & SSO of 6 million GRE, GMAT, TOEFL customers Avea Oracle Identity Manager allowing call center personnel to quickly change Identity Profile to handle varying call loads based on a user self service interface. Decreased Admin Cost by 30% Oracle Data Integration Customer Results using Fusion Middleware Raymond James Near real-time integration for improved systems (throughput & performance) and enhanced operational flexibility in a 24 X 7 environment Wm Morrison Supermarkets Electronic Point of Sale integration handling over 80 million transactions a day in near real time (15 min intervals) Oracle Application Development Framework and Oracle Fusion Development Customer Results using Fusion Middleware Qualcomm Incorporated Solution providing  immediate business value enabling a self-service model necessary for growing the new customer base, an increase in customer satisfaction, reduced “time-to-deliver” Micros Systems, Inc. ADF, SOA Suite, WebCenter  enables services that include managing distribution of hotel rooms availability and rates to channels such as Hotel Web-site, Expedia, etc. Marfin Egnatia Bank A new web 2.0 UI provides a much richer experience through the ADF solution with the end result being one of boosting end-user productivity    Business Analytics (Oracle BI, Oracle EPM, Oracle Exalytics) Customer Results using Fusion Middleware INC Research Self-service customer portal delivering 5–10% of the overall revenue - expected to grow fast with the BI solution Experian Reduction in Time to Complete the Financial Close Process Hologic Inc Solution, saving months of decision-making uncertainty! We look forward to seeing many more innovative nominations. The nominatation process for 2013 begins in April 2013.    Additional Information: Blog: Oracle WebCenter Award Winners Blog: Oracle Identity Management Winners Blog: Oracle Exalogic Winners Blog: SOA, BPM and Data Integration will be will feature award winners in its respective areas this week Subscribe to our regular Fusion Middleware Newsletter Follow us on Twitter and Facebook

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  • Oracle SQL Developer v3.2.1 Now Available

    - by thatjeffsmith
    Oracle SQL Developer version 3.2.1 is now available. I recommend that everyone now upgrade to this release. It features more than 200 bug fixes, tweaks, and polish applied to the 3.2 edition. The high profile bug fixes submitted by customers and users on our forums are listed in all their glory for your review. I want to highlight a few of the changes though, as I recognize many of you lack the time and/or patience to ‘read the docs.’ That would include me, which is why I enjoy writing these kinds of blog posts. I’m lazy – just like you! No more artificial line breaks between CREATE OR REPLACE and your PL/SQL In versions 3.2 and older, when you pull up your stored procedural objects in our editor, you would see a line break inserted between the CREATE OR REPLACE and then the body of your code. In version 3.2.1, we have removed the line break. 3.1 3.2.1 Trivia Did You Know? The database doesn’t store the ‘CREATE’ or ‘CREATE OR REPLACE’ bit of your PL/SQL code in the database. If we look at the USER_SOURCE view, we can see that the code begins with the object name. So the CREATE OR REPLACE bit is ‘artificial’ The intent is to give you the code necessary to recreate your object – and have it ‘compile’ into the database. We pretty much HAVE to add the ‘CREATE OR REPLACE.’ From now on it will appear inline with the first line of your code. Exporting Tables & Views When exporting data from your tables or views, previous versions of SQL Developer presented a 3 step wizard. It allows you to choose your columns and apply data filters for what is exported. This was kind of redundant. The grids already allowed you to select your columns and apply filters. Wouldn’t it be more intuitive AND efficient to just make the grids behave in a What You See Is What You Get (WYSIWYG) fashion? In version 3.2.1, that is exactly what will happen. The wizard now only has two steps and the grid will export the data and columns as defined in the visible grid. Let the grid properties define what is actually exported! And here is what is pasted into my worksheet: "BREWERY"|"CITY" "3 Brewers Restaurant Micro-Brewery"|"Toronto" "Amsterdam Brewing Co."|"Toronto" "Ball Brewing Company Ltd."|"Toronto" "Big Ram Brewing Company"|"Toronto" "Black Creek Historic Brewery"|"Toronto" "Black Oak Brewing"|"Toronto" "C'est What?"|"Toronto" "Cool Beer Brewing Company"|"Toronto" "Denison's Brewing"|"Toronto" "Duggan's Brewery"|"Toronto" "Feathers"|"Toronto" "Fermentations! - Danforth"|"Toronto" "Fermentations! - Mount Pleasant"|"Toronto" "Granite Brewery & Restaurant"|"Toronto" "Labatt's Breweries of Canada"|"Toronto" "Mill Street Brew Pub"|"Toronto" "Mill Street Brewery"|"Toronto" "Molson Breweries of Canada"|"Toronto" "Molson Brewery at Air Canada Centre"|"Toronto" "Pioneer Brewery Ltd."|"Toronto" "Post-Production Bistro"|"Toronto" "Rotterdam Brewing"|"Toronto" "Steam Whistle Brewing"|"Toronto" "Strand Brasserie"|"Toronto" "Upper Canada Brewing"|"Toronto" JUST what I wanted And One Last Thing Speaking of export, sometimes I want to send data to Excel. And sometimes I want to send multiple objects to Excel – to a single Excel file that is. In version 3.2.1 you can now do that. Let’s export the bulk of the HR schema to Excel, with each table going to it’s own workbook in the same worksheet. Select many tables, put them in in a single Excel worksheet If you try this in previous versions of SQL Developer it will just write the first table to the Excel file. This is one of the bugs we addressed in v3.2.1. Here is what the output Excel file looks like now: Many tables - Many workbooks in an Excel Worksheet I have a sneaky suspicion that this will be a frequently used feature going forward. Excel seems to be the cornerstone of many of our popular features. Imagine that!

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  • Create Orchard Module in a Separate Project

    - by Steve Michelotti
    The Orchard Project is a new OOS Microsoft project that is being developed up on CodePlex. From the Orchard home page on CodePlex, it states “Orchard project is focused on delivering a .NET-based CMS application that will allow users to rapidly create content-driven Websites, and an extensibility framework that will allow developers and customizers to provide additional functionality through modules and themes.” The Orchard Project site contains additional information including documentation and walkthroughs. The ability to create a composite solution based on a collection of modules is a compelling feature. In Orchard, these modules can just be created as simple MVC Areas or they can also be created inside of stand-alone web application projects.  The walkthrough for writing an Orchard module that is available on the Orchard site uses a simple Area that is created inside of the host application. It is based on the Orchard MIX presentation. This walkthrough does an effective job introducing various Orchard concepts such as hooking into the navigation system, theme/layout system, content types, and more.  However, creating an Orchard module in a separate project does not seem to be concisely documented anywhere. Orchard ships with several module OOTB that are in separate assemblies – but again, it’s not well documented how to get started building one from scratch. The following are the steps I took to successfully get an Orchard module in a separate project up and running. Step 1 – Download the OrchardIIS.zip file from the Orchard Release page. Unzip and open up the solution. Step 2 – Add your project to the solution. I named my project “Orchard.Widget” and used and “MVC 2 Empty Web Application” project type. Make sure you put the physical path inside the “Modules” sub-folder to the main project like this: At this point the solution should look like: Step 3 – Add assembly references to Orchard.dll and Orchard.Core.dll. Step 4 – Add a controller and view.  I’ll just create a Hello World controller and view. Notice I created the view as a partial view (*.ascx). Also add the [Themed] attribute to the top of the HomeController class just like the normal Orchard walk through shows it. Step 5 – Add Module.txt to the project root. The is a very important step. Orchard will not recognize your module without this text file present.  It can contain just the name of your module: name: Widget Step 6 – Add Routes.cs. Notice I’ve given an area name of “Orchard.Widget” on lines 26 and 33. 1: using System; 2: using System.Collections.Generic; 3: using System.Web.Mvc; 4: using System.Web.Routing; 5: using Orchard.Mvc.Routes; 6:   7: namespace Orchard.Widget 8: { 9: public class Routes : IRouteProvider 10: { 11: public void GetRoutes(ICollection<RouteDescriptor> routes) 12: { 13: foreach (var routeDescriptor in GetRoutes()) 14: { 15: routes.Add(routeDescriptor); 16: } 17: } 18:   19: public IEnumerable<RouteDescriptor> GetRoutes() 20: { 21: return new[] { 22: new RouteDescriptor { 23: Route = new Route( 24: "Widget/{controller}/{action}/{id}", 25: new RouteValueDictionary { 26: {"area", "Orchard.Widget"}, 27: {"controller", "Home"}, 28: {"action", "Index"}, 29: {"id", ""} 30: }, 31: new RouteValueDictionary(), 32: new RouteValueDictionary { 33: {"area", "Orchard.Widget"} 34: }, 35: new MvcRouteHandler()) 36: } 37: }; 38: } 39: } 40: } Step 7 – Add MainMenu.cs. This will make sure that an item appears in the main menu called “Widget” which points to the module. 1: using System; 2: using Orchard.UI.Navigation; 3:   4: namespace Orchard.Widget 5: { 6: public class MainMenu : INavigationProvider 7: { 8: public void GetNavigation(NavigationBuilder builder) 9: { 10: builder.Add(menu => menu.Add("Widget", item => item.Action("Index", "Home", new 11: { 12: area = "Orchard.Widget" 13: }))); 14: } 15:   16: public string MenuName 17: { 18: get { return "main"; } 19: } 20: } 21: } Step 8 – Clean up web.config. By default Visual Studio adds numerous sections to the web.config. The sections that can be removed are: appSettings, connectionStrings, authentication, membership, profile, and roleManager. Step 9 – Delete Global.asax. This project will ultimately be running from inside the Orchard host so this “sub-site” should not have its own Global.asax.   Now you’re ready the run the app.  When you first run it, the “Widget” menu item will appear in the main menu because of the MainMenu.cs file we added: We can then click the “Widget” link in the main menu to send us over to our view:   Packaging From start to finish, it’s a relatively painless experience but it could be better. For example, a Visual Studio project template that encapsulates aspects from this blog post would definitely make it a lot easier to get up and running with creating an Orchard module.  Another aspect I found interesting is that if you read the first paragraph of the walkthrough, it says, “You can also develop modules as separate projects, to be packaged and shared with other users of Orchard CMS (the packaging story is still to be defined, along with marketplaces for sharing modules).” In particular, I will be extremely curious to see how the “packaging story” evolves. The first thing that comes to mind for me is: what if we explored MvcContrib Portable Areas as a potential mechanism for this packaging? This would certainly make things easy since all artifacts (aspx, aspx, images, css, javascript) are all wrapped up into a single assembly. Granted, Orchard does have its own infrastructure for layouts and themes but it seems like integrating portable areas into this pipeline would not be a difficult undertaking. Maybe that’ll be the next research task. :)

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  • The Krewe App Post-Mortem

    - by Chris Gardner
    Originally posted on: http://geekswithblogs.net/freestylecoding/archive/2014/05/23/the-krewe-app-post-mortem.aspxNow that teched has come and gone, I thought I would use this opportunity to do a little post-mortem on The Krewe app. It is one thing to test the app at home. It is a completely different animal to see how it responds in the environment TechEd creates. At a future time, I will list all the things that I would like to change with the app. At this point, I will find some good way to get community feedback. I want to break all this down screen by screen. We'll start with the screen I got right. The first of these is the events calendar. This is the one screen that, to you guys, just worked. However, there was an issue here. When I wrote v1 for last year, I was lazy and placed everything in CST. This caused problems with the achievements, which I will explain later. Furthermore, the event locations were not check-in locations. This created another problem with the achievements. Next, we get to the Twitter page. For what this page does, it works great. For those that don't know, I have an Azure Worker Role that polls Twitter pretty close to the rate limit. I cache these results in my database, and serve them upon request. This gives me great control over the content. I just have to remember to flush past tweets after a period, to save database growth. The next screen is the check-in screen. This screen has been the bane of my existence since I first created the thing. Last year, I used a background task to check people out of locations after they traveled. This year, I removed the background task in favor of a foursquare model. You are checked out after 3 hours or when you check-in to some other location. This seemed to work well, until those pesky achievements came into the mix. Again, more on this later. Next, I want to address the Connect and Connections screens together. I wanted to use some of the capabilities of the phone, and NFC seemed a natural choice. From this, I came up with the gamification aspects of the app. Since we are, fundamentally, a networking organization, I wanted to encourage people to actually network. Users could make and share a profile, similar to a virtual business card. I just had to figure out how to get people to use the feature. Why not just give someone a business card? Thus, the achievements were born. This was such a good idea. It would have been a great idea, if I have come up with it about two months earlier... When I came up with these ideas, I had about 2 weeks to implement them. Version 1 of the app was, basically, a pure consumption app. We provided data and centralized it. With version 2, the app became a much more interactive experience. The API was not ready for this change in such a short period of time. Most of this became apparent when I started implementing the achievements. The achievements based on count and specific person when fairly easy. The problem came with tying them to locations and events. This took some true SQL kung fu. This also showed me the rookie mistake of putting CST, not UTC, in the database. Once I got all of that cleaned up, I had to find a way to get the achievement system to talk to the phone. I knew I needed to be able to dynamically add achievements. I wouldn't know the precise location of some things until I got to Houston. I wanted the server to approve the achievements. This, unfortunately, required a decent data connection. Some achievements required GPS levels of location accuracy in areas of network triangulation. All of this became a huge nightmare. My flagship feature was based on some silly assumptions. Still, I managed to get 31 people to get the first achievement (Make 1 Connection.) Quite a few of those managed to get to the higher levels. Soon, I will post a list of the feature and changes that need to happen to the API. This includes things like proper objects for communication, geo-fencing, and caching. However, that is for another day.

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  • Oracle’s Web Experience Management

    - by Christie Flanagan
    Today’s guest post on Oracle’s Web Experience Management comes from a member of our WebCenter Evangelist team, Noël Jaffré, a Principal Technologist based in France.Oracle’s Web Experience Management (WEM) solution enables organizations to optimize the online channel for driving marketing and customer experience management success. It empowers business users to manage the web presence and create rich and engaging online experiences for customers and prospects. Oracle's WEM platform provides a framework to simplify the integration of Oracle, third-party and custom-built applications. This framework essentially allows the creation and integration of applications using one single business interface called the WEM interface. It includes the following: Single sign-on access control for all integrated applications using the Central Authentication Service (CAS) component. A single centralized administration window for user, role, and native applications management including site management. Community server management, gadget server management as well as management for partner integrated technologies. A Representational State Transfer (REST) API for accessing WebCenter Sites data. REST services are supported on both Oracle WebCenter Sites and Oracle WebCenter Sites Satellite Server to leverage the satellite server cache. All REST requests are cached for web consuming applications as well for the high performance delivery of native applications on the mobile channel. Oracle WebCenter Sites’ Web Experience Management environment enables organizations to deliver a compelling online experience to customers by simplifying the deployment and management of sophisticated and engaging websites. The WebCenter Sites platform automates the entire process of managing web content including: Authoring:  Business users can easily contribute and manage web content in real-time, with intuitive interfaces and drag-and-drop content authoring and layout capabilities designed for the non-technical user. Contextual Content Targeting: Marketers are empowered to create and manage targeted campaigns with relevant recommendations and promotions based on the context of the session of the visitor such as his or her navigation history, user profile, language, location or other information shared during the visitor session. Content Publishing and Deployment: It offers advanced multi-site management capabilities for departmental or regional sites, as well as strong multi-lingual and multi-locale content management. The remote satellite server caching infrastructure provides high-performance, distributed caching, tuned to deliver high-volume, targeted and multi-lingual sites. Analytics and Optimization: Business users and marketers have the ability to measure the effectiveness of their online content and campaigns at a granular level. Editors and marketers can immediately determine whether a given article or promotion is relevant to a particular customer segment. User-generated Content: Marketers can enable blogs, comments, rating and reviews on the website.  All comments and reviews posted to the website can be moderated from the administrator interface either manually or automatically using filters, whitelists, blacklists or community based moderation. Personalized Gadget Dashboards:  Site managers can deploy gadgets, small applications using web content, individually or as part of dashboards containing multiple gadgets.  These gadget dashboards enable site visitors to create their own “MyPage” on a given site where they can select and customize the gadgets that the site administrator has made available.  Any gadget that conforms to the iGoogle/OpenSocial standard can be made available to site visitors, or they can be created within the WEM interface. Oracle's WEM platform also provides a unique environment for the delivery of a rich, multichannel online experience for site visitors through its advanced management modules for mobile. With Oracle’s WEM solution, it’s easy to control branding and deliver a consistent message while repurposing web content for publication to mobile devices, kiosks and much more. This distinctive approach provides: HTML5 Delivery: HTML5 delivery which includes native support for adaptive design that responds to the user’s computer screen resolution and orientation. The approach is less driven by the particular hardware and more driven by the user’s interactions with the device. In other words, this approach takes both the screen interactions (either cursor or touch) and screen sizes and orientation into consideration. A Unique Native Mobile Extension Environment for Contributors: From the WEM interface, a contributor can directly manage their mobile channel, using the tooling already in place for driving the traditional web presence. This includes the mobile presentation, as well as mobile insite editing, drag and drop page layout, and in-context recommendations and personalization. Optimized REST APIs for High Performance Content Delivery on Native Mobile Device Applications: WebCenter Sites’ REST API uses the underlying HTTP methods (GET, POST, PUT, DELETE) to interact with resources. Resources support two types of input and output formats -- XML and JSON. REST calls are customizable to optimize the interactions between the content repositories and the client applications. Caching is essential to decrease network loads and improve overall reliability and usability of the applications and user interactions. REST results are cached through the highly efficient Oracle WebCenter Sites caching architecture.

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  • Advanced donut caching: using dynamically loaded controls

    - by DigiMortal
    Yesterday I solved one caching problem with local community portal. I enabled output cache on SharePoint Server 2007 to make site faster. Although caching works fine I needed to do some additional work because there are some controls that show different content to different users. In this example I will show you how to use “donut caching” with user controls – powerful way to drive some content around cache. About donut caching Donut caching means that although you are caching your content you have some holes in it so you can still affect the output that goes to user. By example you can cache front page on your site and still show welcome message that contains correct user name. To get better idea about donut caching I suggest you to read ScottGu posting Tip/Trick: Implement "Donut Caching" with the ASP.NET 2.0 Output Cache Substitution Feature. Basically donut caching uses ASP.NET substitution control. In output this control is replaced by string you return from static method bound to substitution control. Again, take a look at ScottGu blog posting I referred above. Problem If you look at Scott’s example it is pretty plain and easy by its output. All it does is it writes out current user name as string. Here are examples of my login area for anonymous and authenticated users:    It is clear that outputting mark-up for these views as string is pretty lame to implement in code at string level. Every little change in design will end up with new version of controls library because some parts of design “live” there. Solution: using user controls I worked out easy solution to my problem. I used cache substitution and user controls together. I have three user controls: LogInControl – this is the proxy control that checks which “real” control to load. AnonymousLogInControl – template and logic for anonymous users login area. AuthenticatedLogInControl – template and logic for authenticated users login area. This is the control we render for each user separately because it contains user name and user profile fill percent. Anonymous control is not very interesting because it is only about keeping mark-up in separate file. Interesting parts are LogInControl and AuthenticatedLogInControl. Creating proxy control The first thing was to create control that has substitution area where “real” control is loaded. This proxy control should also be available to decide which control to load. The definition of control is very primitive. <%@ Control EnableViewState="false" Inherits="MyPortal.Profiles.LogInControl" %> <asp:Substitution runat="server" MethodName="ShowLogInBox" /> But code is a little bit tricky. Based on current user instance we decide which login control to load. Then we create page instance and load our control through it. When control is loaded we will call DataBind() method. In this method we evaluate all fields in loaded control (it was best choice as Load and other events will not be fired). Take a look at the code. public static string ShowLogInBox(HttpContext context) {     var user = SPContext.Current.Web.CurrentUser;     string controlName;       if (user != null)         controlName = "AuthenticatedLogInControl.ascx";     else         controlName = "AnonymousLogInControl.ascx";       var path = "~/_controltemplates/" + controlName;     var output = new StringBuilder(10000);       using(var page = new Page())     using(var ctl = page.LoadControl(path))     using(var writer = new StringWriter(output))     using(var htmlWriter = new HtmlTextWriter(writer))     {         ctl.DataBind();         ctl.RenderControl(htmlWriter);     }     return output.ToString(); } When control is bound to data we ask to render it its contents to StringBuilder. Now we have the output of control as string and we can return it from our method. Of course, notice how correct I am with resources disposing. :) The method that returns contents for substitution control is static method that has no connection with control instance because hen page is read from cache there are no instances of controls available. Conclusion As you saw it was not very hard to use donut caching with user controls. Instead of writing mark-up of controls to static method that is bound to substitution control we can still use our user controls.

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  • SQLAuthority News – #TechEdIn – TechEd India 2012 Memories and Photos

    - by pinaldave
    TechEd India 2012 was held in Bangalore last March 21 to 23, 2012. Just like every year, this event is bigger, grander and inspiring. Pinal Dave at TechEd India 2012 Family Event Every single year, TechEd is a special affair for my entire family.  Four months before the start of TechEd, I usually start to build the mental image of the event. I start to think  about various things. For the most part, what excites me most is presenting a session and meeting friends. Seriously, I start thinking about presenting my session 4 months earlier than the event!  I work on my presentation day and night. I want to make sure that what I present is accurate and that I have experienced it firsthand. My wife and my daughter also contribute to my efforts. For us, TechEd is a family event, and the two of them feel equally responsible as well. They give up their family time so I can bring out the best content for the Community. Pinal, Shaivi and Nupur at TechEd India 2012 Guinea Pigs (My Experiment Victims) I do not rehearse my session, ever. However, I test my demo almost every single day till the last moment that I have to present it already. I sometimes go over the demo more than 2-3 times a day even though the event is more than a month away. I have two “guinea pigs”: 1) Nupur Dave and 2) Vinod Kumar. When I am at home, I present my demos to my wife Nupur. At times I feel that people often backup their demo, but in my case, I have backup demo presenters. In the office during lunch time, I present the demos to Vinod. I am sure he can walk my demos easily with eyes closed. Pinal and Vinod at TechEd India 2012 My Sessions I’ve been determined to present my sessions in a real and practical manner. I prefer to present the subject that I myself would be eager to attend to and sit through if I were an audience. Just keeping that principle in mind, I have created two sessions this year. SQL Server Misconception and Resolution Pinal and Vinod at TechEd India 2012 We believe all kinds of stuff – that the earth is flat, or that the forbidden fruit is apple, or that the big bang theory explains the origin of the universe, and so many other things. Just like these, we have plenty of misconceptions in SQL Server as well. I have had this dream of co-presenting a session with Vinod Kumar for the past 3 years. I have been asking him every year if we could present a session together, but we never got it to work out, until this year came. Fortunately, we got a chance to stand on the same stage and present a single subject.  I believe that Vinod Kumar and I have an excellent synergy when we are working together. We know each other’s strengths and weakness. We know when the other person will speak and when he will keep quiet. The reason behind this synergy is that we have worked on 2 Video Learning Courses (SQL Server Indexes and SQL Server Questions and Answers) and authored 1 book (SQL Server Questions and Answers) together. Crowd Outside Session Hall This session was inspired from the “Laurel and Hardy” show so we performed a role-playing of those famous characters. We had an excellent time at the stage and, for sure, the audience had a wonderful time, too. We had an extremely large audience for this session and had a great time interacting with them. Speed Up! – Parallel Processes and Unparalleled Performance Pinal Dave at TechEd India 2012 I wanted to approach this session at level 400 and I was very determined to do so. The biggest challenge I had was that this was a total of 60 minutes of session and the audience profile was very generic. I had to present at level 100 as well at 400. I worked hard to tune up these demos. I wanted to make sure that my messages would land perfectly to the minds of the attendees, and when they walk out of the session, they could use the knowledge I shared on their servers. After the session, I felt an extreme satisfaction as I received lots of positive feedback at the event. At one point, so many people rushed towards me that I was a bit scared that the stage might break and someone would get injured. Fortunately, nothing like that happened and I was able to shake hands with everybody. Pinal Dave at TechEd India 2012 Crowd rushing to Pinal at TechEd India 2012 Networking This is one of the primary reasons many of us visit the annual TechEd event. I had a fantastic time meeting SQL Server enthusiasts. Well, it was a terrific time meeting old friends, user group members, MVPs and SQL Enthusiasts. I have taken many photographs with lots of people, but I have received a very few back. If you are reading this blog and have a photo of us at the event, would you please send it to me so I could keep it in my memory lane? SQL Track Speaker: Jacob and Pinal at TechEd India 2012 SQL Community: Pinal, Tejas, Nakul, Jacob, Balmukund, Manas, Sudeepta, Sahal at TechEd India 2012 Star Speakers: Amit and Balmukund at TechEd India 2012 TechED Rockstars: Nakul, Tejas and Pinal at TechEd India 2012 I guess TechEd is a mix of family affair and culture for me! Hamara TechEd (Our TechEd) Please tell me which photo you like the most! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, SQLServer, T SQL, Technology Tagged: TechEd, TechEdIn

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  • OS Analytics with Oracle Enterprise Manager (by Eran Steiner)

    - by Zeynep Koch
    Oracle Enterprise Manager Ops Center provides a feature called "OS Analytics". This feature allows you to get a better understanding of how the Operating System is being utilized. You can research the historical usage as well as real time data. This post will show how you can benefit from OS Analytics and how it works behind the scenes. The recording of our call to discuss this blog is available here: https://oracleconferencing.webex.com/oracleconferencing/ldr.php?AT=pb&SP=MC&rID=71517797&rKey=4ec9d4a3508564b3Download the presentation here See also: Blog about Alert Monitoring and Problem Notification Blog about Using Operational Profiles to Install Packages and other content Here is quick summary of what you can do with OS Analytics in Ops Center: View historical charts and real time value of CPU, memory, network and disk utilization Find the top CPU and Memory processes in real time or at a certain historical day Determine proper monitoring thresholds based on historical data Drill down into a process details Where to start To start with OS Analytics, choose the OS asset in the tree and click the Analytics tab. You can see the CPU utilization, Memory utilization and Network utilization, along with the current real time top 5 processes in each category (click the image to see a larger version):  In the above screen, you can click each of the top 5 processes to see a more detailed view of that process. Here is an example of one of the processes: One of the cool things is that you can see the process tree for this process along with some port binding and open file descriptors. Next, click the "Processes" tab to see real time information of all the processes on the machine: An interesting column is the "Target" column. If you configured Ops Center to work with Enterprise Manager Cloud Control, then the two products will talk to each other and Ops Center will display the correlated target from Cloud Control in this table. If you are only using Ops Center - this column will remain empty. The "Threshold" tab is particularly helpful - you can view historical trends of different monitored values and based on the graph - determine what the monitoring values should be: You can ask Ops Center to suggest monitoring levels based on the historical values or you can set your own. The different colors in the graph represent the current set levels: Red for critical, Yellow for warning and Blue for Information, allowing you to quickly see how they're positioned against real data. It's important to note that when looking at longer periods, Ops Center smooths out the data and uses averages. So when looking at values such as CPU Usage, try shorter time frames which are more detailed, such as one hour or one day. Applying new monitoring values When first applying new values to monitored attributes - a popup will come up asking if it's OK to get you out of the current Monitoring Policy. This is OK if you want to either have custom monitoring for a specific machine, or if you want to use this current machine as a "Gold image" and extract a Monitoring Policy from it. You can later apply the new Monitoring Policy to other machines and also set it as a default Monitoring Profile. Once you're done with applying the different monitoring values, you can review and change them in the "Monitoring" tab. You can also click the "Extract a Monitoring Policy" in the actions pane on the right to save all the new values to a new Monitoring Policy, which can then be found under "Plan Management" -> "Monitoring Policies". Visiting the past Under the "History" tab you can "go back in time". This is very helpful when you know that a machine was busy a few hours ago (perhaps in the middle of the night?), but you were not around to take a look at it in real time. Here's a view into yesterday's data on one of the machines: You can see an interesting CPU spike happening at around 3:30 am along with some memory use. In the bottom table you can see the top 5 CPU and Memory consumers at the requested time. Very quickly you can see that this spike is related to the Solaris 11 IPS repository synchronization process using the "pkgrecv" command. The "time machine" doesn't stop here - you can also view historical data to determine which of the zones was the busiest at a given time: Under the hood The data collected is stored on each of the agents under /var/opt/sun/xvm/analytics/historical/ An "os.zip" file exists for the main OS. Inside you will find many small text files, named after the Epoch time stamp in which they were taken If you have any zones, there will be a file called "guests.zip" containing the same small files for all the zones, as well as a folder with the name of the zone along with "os.zip" in it If this is the Enterprise Controller or the Proxy Controller, you will have folders called "proxy" and "sat" in which you will find the "os.zip" for that controller The actual script collecting the data can be viewed for debugging purposes as well: On Linux, the location is: /opt/sun/xvmoc/private/os_analytics/collect If you would like to redirect all the standard error into a file for debugging, touch the following file and the output will go into it: # touch /tmp/.collect.stderr   The temporary data is collected under /var/opt/sun/xvm/analytics/.collectdb until it is zipped. If you would like to review the properties for the Analytics, you can view those per each agent in /opt/sun/n1gc/lib/XVM.properties. Find the section "Analytics configurable properties for OS and VSC" to view the Analytics specific values. I hope you find this helpful! Please post questions in the comments below. Eran Steiner

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  • Welcome to Jackstown

    - by fatherjack
    I live in a small town, the population count isn't that great but let me introduce you to some of the population. We'll start with Martin the Doc, he fixes up anything that gets poorly, so much so that he could be classed as the doctor, the vet and even the garage mechanic. He's got a reputation that he can fix anything and that hasn't been proved wrong yet. He's great friends with Brian (who gets called "Brains") the teacher who seems to have a sound understanding of any topic you care to pass his way. If he isn't sure he tells you and then goes to find out and comes back with a full answer real quick. Its good to have that sort of research capability close at hand. Brains is also great at encouraging anyone who needs a bit of support to get them up to speed and working on their jobs. Steve sees Brains regularly, that's because he is the librarian, he keeps all sorts of reading material and nowadays there's even video to watch about any topic you like. Steve keeps scouring all sorts of places to get the content that's needed and he keeps it in good order so that what ever is needed can be found quickly. He also has to make sure that old stuff gets marked as probably out of date so that anyone reading it wont get mislead. Over the road from him is Greg, he's the town crier. We don't have a newspaper here so Greg keeps us all informed of what's going on "out of town" - what new stuff we might make use of and what wont work in a small place like this. If we are interested he goes ahead and gets people in to demonstrate their products  and tell us about the details. Greg is pretty good at getting us discounts too. Now Greg's brother Ian works for the mayors office in the "waste management department" nowadays its all about the recycling but he still has to make sure that the stuff that cant be used any more gets disposed of properly. It depends on the type of waste he's dealing with that decides how it need to be treated and he has to know a lot about the different methods and when to use which ones. There are two people that keep the peace in town, Brent is the detective, investigating wrong doings and applying justice where necessary and Bart is the diplomat who smooths things over when any people have a dispute or disagreement. Brent is meticulous in his investigations and fair in the way he handles any situation he finds. Discretion is his byword. There's a rumour that Bart used to work for the United Nations but what ever his history there is no denying his ability to get apparently irreconcilable parties working together to their combined benefit. Someone who works closely with Bart is Brad, he is the translator in town. He has several languages that he can converse in but he can also explain things from someone's point of view or  and make it understandable to someone else. To keep things on the straight and narrow from a legal perspective is Ben the solicitor, making sure we all abide by the rules.Two people who make for an interesting evening's conversation if you get them together are Aaron and Grant, Aaron is the local planning inspector and Grant is an inventor of some reputation. Anything being constructed around here needs Aarons agreement. He's quite flexible in his rules though; if you can justify what you want to do with solid logic but he wont stand for any development going on without his inclusion. That gets a demolition notice and there's no argument. Grant as I mentioned is the inventor in town, if something can be improved or created then Grant is your man. He mainly works on his own but isnt averse to getting specific advice and assistance from specialist from out of town if they can help him finish his creations.There aren't too many people left for you to meet in the town, there's Rob, he's an ex professional sportsman. He played Hockey, Football, Cricket, you name it. He was in his element as goal keeper / wicket keeper and that shows in his personal life. He just goes about his business and people often don't even know that he's helped them. Really low profile, doesn't get any glory but saves people from lots of problems, even disasters on occasion. There goes Neil, he's a bit of an odd person, some people say he's gifted with special clairvoyant powers, personally I think he's got his ear to the ground and knows where to find out the important news as soon as its made public. Anyone getting a visit from Neil is best off to follow his advice though, he's usually spot on and you wont be caught by surprise if you follow his recommendations – wherever it comes from.Poor old Andrew is the last person to introduce you to. Andrew doesn't show himself too often but when he does it seems that people find a reason to blame him for their problems, whether he had anything to do with their predicament or not. In all honesty, without fail, and to his great credit, he takes it in good grace and never retaliates or gets annoyed when he's out and about.  It pays off too as its very often the case that those who were blaming him recently suddenly find they need his help and they readily forget the issues pretty rapidly.And then there's me, what do I do in town? Well, I'm just a DBA with a lot of hats. (Jackstown Pop. 1)

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • Monitoring your WCF Web Apis with AppFabric

    - by cibrax
    The other day, Ron Jacobs made public a template in the Visual Studio Gallery for enabling monitoring capabilities to any existing WCF Http service hosted in Windows AppFabric. I thought it would be a cool idea to reuse some of that for doing the same thing on the new WCF Web Http stack. Windows AppFabric provides a dashboard that you can use to dig into some metrics about the services usage, such as number of calls, errors or information about different events during a service call. Those events not only include information about the WCF pipeline, but also custom events that any developer can inject and make sense for troubleshooting issues.      This monitoring capabilities can be enabled on any specific IIS virtual directory by using the AppFabric configuration tool or adding the following configuration sections to your existing web app, <system.serviceModel> <serviceHostingEnvironment aspNetCompatibilityEnabled="true" multipleSiteBindingsEnabled="true" /> <diagnostics etwProviderId="3e99c707-3503-4f33-a62d-2289dfa40d41"> <endToEndTracing propagateActivity="true" messageFlowTracing="true" /> </diagnostics> <behaviors> <serviceBehaviors> <behavior name=""> <etwTracking profileName="EndToEndMonitoring Tracking Profile" /> </behavior> </serviceBehaviors> </behaviors> </system.serviceModel>   <microsoft.applicationServer> <monitoring> <default enabled="true" connectionStringName="ApplicationServerMonitoringConnectionString" monitoringLevel="EndToEndMonitoring" /> </monitoring> </microsoft.applicationServer> Bad news is that none of the configuration above can be easily set on code by using the new configuration model for WCF Web stack.  A good thing is that you easily disable it in the configuration when you no longer need it, and also uses ETW, a general-purpose and high-speed tracing facility provided by the operating system (it’s part of the windows kernel). By adding that configuration section, AppFabric will start monitoring your service automatically and providing some basic event information about the service calls. You need some custom code for injecting custom events in the monitoring data. What I did here is to copy and refactor the “WCFUserEventProvider” class provided as sample in the Ron’s template to make it more TDD friendly when using IoC. I created a simple interface “ILogger” that any service (or resource) can use to inject custom events or monitoring information in the AppFabric database. public interface ILogger { bool WriteError(string name, string format, params object[] args); bool WriteWarning(string name, string format, params object[] args); bool WriteInformation(string name, string format, params object[] args); } The “WCFUserEventProvider” class implements this interface by making possible to send the events to the AppFabric monitoring database. The service or resource implementation can receive an “ILogger” as part of the constructor. [ServiceContract] [Export] public class OrderResource { IOrderRepository repository; ILogger logger;   [ImportingConstructor] public OrderResource(IOrderRepository repository, ILogger logger) { this.repository = repository; this.logger = logger; }   [WebGet(UriTemplate = "{id}")] public Order Get(string id, HttpResponseMessage response) { var order = this.repository.All.FirstOrDefault(o => o.OrderId == int.Parse(id, CultureInfo.InvariantCulture)); if (order == null) { response.StatusCode = HttpStatusCode.NotFound; response.Content = new StringContent("Order not found"); }   this.logger.WriteInformation("Order Requested", "Order Id {0}", id);   return order; } } The example above uses “MEF” as IoC for injecting a repository and the logger implementation into the service. You can also see how the logger is used to write an information event in the monitoring database. The following image illustrates how the custom event is injected and the information becomes available for any user in the dashboard. An issue that you might run into and I hope the WCF and AppFabric teams fixed soon is that any WCF service that uses friendly URLs with ASP.NET routing does not get listed as a available service in the WCF services tab in the AppFabric console. The complete example is available to download from here.

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  • SQL SERVER – Beginning New Weekly Series – Memory Lane – #001

    - by pinaldave
    I am introducing a new series today.  This series is called “Memory Lane.”  From the last six years and 2,300 articles, there are fantastic articles I keep revisiting.  Sometimes when I read old blog posts I think I should have included something or added a bit more to the topic.  But for many articles, I still feel they are fantastic (even after six years) and could be read again and again. I have also found that after six years of blogging, readers will write to me and say “Pinal, why don’t you write about X, Y or Z.”  The answer is: I already did!  It is here on the blog, or in the comments, or possibly in one of my books.  The solution has always been there, it is simply a matter of finding it and presenting it again.  That is why I have created Memory Lane.  I will be listing the best articles from the same week of the past six years.  You will find plenty of reading material every Saturday from articles of SQLAuthority past. Here is the list of curetted articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2006 Query to Display Foreign Key Relationships and Name of the Constraint for Each Table in Database My blogging journey began with this blog post. As many of you know my journey began with creating a repository of my scripts. This was very first script which I had written to find out foreign key relationship and constraints. The same query was updated later on using the new SYS schema modification in SQL Server. Version 1: Using sys.schema Version 2: Using sys.schema and additional columns 2007 Milestone Posts – 1 Year (365 blogs) and 1 Million Views When I reached 1st week of Nov in 2007 SQLAuthority.com blog had around 365 blog posts and 1 Million Views. I was not obsessed with the statistics before but this was indeed an interesting moment for me as I was blogging for myself and did not realize that so many people are reading my blog. In year 2006 there were not many bloggers so blogging was new to me as well. I was learning it as I go. 2008 Stored Procedure WITH ENCRYPTION and Execution Plan If you have stored procedure and its code is encrypted when you execute it what will be displayed in the execution plan. There are two kinds of execution plans 1) Estimated and 2) Actual. It will be indeed interesting to know what is displayed in both the cases when Stored Procedure is encrypted. What is your guess? Now go ahead and click on here and figure out your answer. If the user is not able to login into SQL Server due to any error or issues there were two different blog post addresses the same issue here and here. 2009 It seems like Nov is the month of SQLPASS month. In 2009 on the same week I was in USA attending SQLPASS event. I had a fantastic experience attending the event. Here are the blog posts covering the subject Day 1, Day 2, Day 3, Day 4 2010 Finding the last backup time for all the databases This little script is very powerful and instantly gives details when was the last time your database backup performed. If you are reading this blog post – I say just go ahead and check if everything is alright on your server and you have all the necessary latest backup. It is better to be safe than sorrow. Version 1: Above script was improved to get more details about the database Version 2: This version of the script will include pretty much have all the backup related information in a single script. Do not miss to save it for future use. Are you a Database Administrator or a Database Developer? Three years ago I created a very small survey and the results which I have received are very interesting. The question was asking what is the profile of the visitor of that blog post and I noticed that DBA and Developers have balanced with little inclination towards Developers. Have you voted so far? If not, go ahead! 2011 New Book Released – SQL Server Interview Questions And Answers One year ago, on November 3, 2011 I published my book SQL Server Interview Questions and Answers.  The book has a lot of great reviews, and we have even received emails telling us this book was a life changer because it helped get them a great new job.  I don’t think anyone can get a job just from my book.  It was the individual who studied hard and took it seriously, and was determined to learn something new.  The book might have helped guide them and show them the topics to study, but they spent their own energy on it.  It was their own skills that helped them pass the exam. So, in this very first installment, I would like to thank the readers for accepting our book, for giving it great reviews and for using it and sharing it.  Our goal in writing this book was to help others, and it seems like we succeeded. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • SPARC T4-4 Delivers World Record First Result on PeopleSoft Combined Benchmark

    - by Brian
    Oracle's SPARC T4-4 servers running Oracle's PeopleSoft HCM 9.1 combined online and batch benchmark achieved World Record 18,000 concurrent users while executing a PeopleSoft Payroll batch job of 500,000 employees in 43.32 minutes and maintaining online users response time at < 2 seconds. This world record is the first to run online and batch workloads concurrently. This result was obtained with a SPARC T4-4 server running Oracle Database 11g Release 2, a SPARC T4-4 server running PeopleSoft HCM 9.1 application server and a SPARC T4-2 server running Oracle WebLogic Server in the web tier. The SPARC T4-4 server running the application tier used Oracle Solaris Zones which provide a flexible, scalable and manageable virtualization environment. The average CPU utilization on the SPARC T4-2 server in the web tier was 17%, on the SPARC T4-4 server in the application tier it was 59%, and on the SPARC T4-4 server in the database tier was 35% (online and batch) leaving significant headroom for additional processing across the three tiers. The SPARC T4-4 server used for the database tier hosted Oracle Database 11g Release 2 using Oracle Automatic Storage Management (ASM) for database files management with I/O performance equivalent to raw devices. This is the first three tier mixed workload (online and batch) PeopleSoft benchmark also processing PeopleSoft payroll batch workload. Performance Landscape PeopleSoft HR Self-Service and Payroll Benchmark Systems Users Ave Response Search (sec) Ave Response Save (sec) Batch Time (min) Streams SPARC T4-2 (web) SPARC T4-4 (app) SPARC T4-2 (db) 18,000 0.944 0.503 43.32 64 Configuration Summary Application Configuration: 1 x SPARC T4-4 server with 4 x SPARC T4 processors, 3.0 GHz 512 GB memory 5 x 300 GB SAS internal disks 1 x 100 GB and 2 x 300 GB internal SSDs 2 x 10 Gbe HBA Oracle Solaris 11 11/11 PeopleTools 8.52 PeopleSoft HCM 9.1 Oracle Tuxedo, Version 10.3.0.0, 64-bit, Patch Level 031 Java Platform, Standard Edition Development Kit 6 Update 32 Database Configuration: 1 x SPARC T4-4 server with 4 x SPARC T4 processors, 3.0 GHz 256 GB memory 3 x 300 GB SAS internal disks Oracle Solaris 11 11/11 Oracle Database 11g Release 2 Web Tier Configuration: 1 x SPARC T4-2 server with 2 x SPARC T4 processors, 2.85 GHz 256 GB memory 2 x 300 GB SAS internal disks 1 x 100 GB internal SSD Oracle Solaris 11 11/11 PeopleTools 8.52 Oracle WebLogic Server 10.3.4 Java Platform, Standard Edition Development Kit 6 Update 32 Storage Configuration: 1 x Sun Server X2-4 as a COMSTAR head for data 4 x Intel Xeon X7550, 2.0 GHz 128 GB memory 1 x Sun Storage F5100 Flash Array (80 flash modules) 1 x Sun Storage F5100 Flash Array (40 flash modules) 1 x Sun Fire X4275 as a COMSTAR head for redo logs 12 x 2 TB SAS disks with Niwot Raid controller Benchmark Description This benchmark combines PeopleSoft HCM 9.1 HR Self Service online and PeopleSoft Payroll batch workloads to run on a unified database deployed on Oracle Database 11g Release 2. The PeopleSoft HRSS benchmark kit is a Oracle standard benchmark kit run by all platform vendors to measure the performance. It's an OLTP benchmark where DB SQLs are moderately complex. The results are certified by Oracle and a white paper is published. PeopleSoft HR SS defines a business transaction as a series of HTML pages that guide a user through a particular scenario. Users are defined as corporate Employees, Managers and HR administrators. The benchmark consist of 14 scenarios which emulate users performing typical HCM transactions such as viewing paycheck, promoting and hiring employees, updating employee profile and other typical HCM application transactions. All these transactions are well-defined in the PeopleSoft HR Self-Service 9.1 benchmark kit. This benchmark metric is the weighted average response search/save time for all the transactions. The PeopleSoft 9.1 Payroll (North America) benchmark demonstrates system performance for a range of processing volumes in a specific configuration. This workload represents large batch runs typical of a ERP environment during a mass update. The benchmark measures five application business process run times for a database representing large organization. They are Paysheet Creation, Payroll Calculation, Payroll Confirmation, Print Advice forms, and Create Direct Deposit File. The benchmark metric is the cumulative elapsed time taken to complete the Paysheet Creation, Payroll Calculation and Payroll Confirmation business application processes. The benchmark metrics are taken for each respective benchmark while running simultaneously on the same database back-end. Specifically, the payroll batch processes are started when the online workload reaches steady state (the maximum number of online users) and overlap with online transactions for the duration of the steady state. Key Points and Best Practices Two Oracle PeopleSoft Domain sets with 200 application servers each on a SPARC T4-4 server were hosted in 2 separate Oracle Solaris Zones to demonstrate consolidation of multiple application servers, ease of administration and performance tuning. Each Oracle Solaris Zone was bound to a separate processor set, each containing 15 cores (total 120 threads). The default set (1 core from first and third processor socket, total 16 threads) was used for network and disk interrupt handling. This was done to improve performance by reducing memory access latency by using the physical memory closest to the processors and offload I/O interrupt handling to default set threads, freeing up cpu resources for Application Servers threads and balancing application workload across 240 threads. See Also Oracle PeopleSoft Benchmark White Papers oracle.com SPARC T4-2 Server oracle.com OTN SPARC T4-4 Server oracle.com OTN PeopleSoft Enterprise Human Capital Management oracle.com OTN PeopleSoft Enterprise Human Capital Management (Payroll) oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Disclosure Statement Oracle's PeopleSoft HR and Payroll combined benchmark, www.oracle.com/us/solutions/benchmark/apps-benchmark/peoplesoft-167486.html, results 09/30/2012.

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  • IBM Keynote: (hardware,software)–>{IBM.java.patterns}

    - by Janice J. Heiss
    On Sunday evening, September 30, 2012, Jason McGee, IBM Distinguished Engineer and Chief Architect Cloud Computing, along with John Duimovich IBM Distinguished Engineer and Java CTO, gave an information- and idea-rich keynote that left Java developers with much to ponder.Their focus was on the challenges to make Java more efficient and productive given the hardware and software environments of 2012. “One idea that is very interesting is the idea of multi-tenancy,” said McGee, “and how we can move up the spectrum. In traditional systems, we ran applications on dedicated middleware, operating systems and hardware. A lot of customers still run that way. Now people introduce hardware virtualization and share the hardware. That is good but there is a lot more we can do. We can share middleware and the application itself.” McGee challenged developers to better enable the Java language to function in these higher density models. He spoke about the need to describe patterns that help us grasp the full environment that an application needs, whether it’s a web or full enterprise application. Developers need to understand the resources that an application interacts with in a way that is simple and straightforward. The task is to then automate that deployment so that the complexity of infrastructure can be by-passed and developers can live in a simpler world where the cloud can automatically configure the needed environment. McGee argued that the key, something IBM has been working on, is to use a simpler pattern that allows a cloud-based architecture to embrace the entire infrastructure required for an application and make it highly available, scalable and able to recover from failure. The cloud-based architecture would automate the complexity of setting up and managing the infrastructure. IBM has been trying to realize this vision for customers so they can describe their Java application environment simply and allow the cloud to automate the deployment and management of applications. “The point,” explained McGee, “is to package the executable used to describe applications, to drop it into a shared system and let that system provide some intelligence about how to deploy and manage those applications.”John Duimovich on Improvements in JavaMcGee then brought onstage IBM’s Distinguished Engineer and CTO for Java, John Duimovich, who showed the audience ways to deploy Java applications more efficiently.Duimovich explained that, “When you run lots of copies of Java in the cloud or any hypervisor virtualized system, there are a lot of duplications of code and jar files. IBM has a facility called ‘shared classes’ where we put shared code, read only artefacts in a cache that is sharable across hypervisors.” By putting JIT code in ahead of time, he explained that the application server will use 20% less memory and operate 30% faster.  He described another example of how the JVM allows for the maximum amount of sharing that manages the tenants and file sockets and memory use through throttling and control. Duimovich touched on the “thin is in” model and IBM’s Liberty Profile and lightweight runtime for the cloud, which allows for greater efficiency in interacting with the cloud.Duimovich discussed the confusion Java developers experience when, for example, the hypervisor tells them that that they have 8 and then 4 and then 16 cores. “Because hypervisors are virtualized, they can change based on resource needs across the hypervisor layer. You may have 10 instances of an operation system and you may need to reallocate memory, " explained Duimovich.  He showed how to resize LPARs, reallocate CPUs and migrate applications as needed. He explained how application servers can resize thread pools and better use resources based on information from the hypervisors.Java Challenges in Hardware and SoftwareMcGee ended the keynote with a summary of upcoming hardware and software challenges for the Java platform. He noted that one reason developers love Java is it allows them to ignore differences in hardware. He stated that the most important things happening in hardware were in network and storage – in developments such as the speed of SSD, the exploitation of high-speed, low-latency networking, and recent developments such as storage-class memory, and non-volatile main memory. “So we are challenged to maintain the benefits of Java and the abstraction it provides from hardware while still exploiting the new innovations in hardware,” said McGee.McGee discussed transactional messaging applications where developers send messages transactionally persist a message to storage, something traditionally done by backing messages on spinning disks, something mostly outdated. “Now,” he pointed out, “we would use SSD and store it in Flash and get 70,000 messages a second. If we stored it using a PCI express-based flash memory device, it is still Flash but put on a PCI express bus on a card closer to the CPU. This way I get 300,000 messages a second and 25% improvement in latency.” McGee’s central point was that hardware has a huge impact on the performance and scalability of applications. New technologies are enabling developers to build classes of Java applications previously unheard of. “We need to be able to balance these things in Java – we need to maintain the abstraction but also be able to exploit the evolution of hardware technology,” said McGee. According to McGee, IBM's current focus is on systems wherein hardware and software are shipped together in what are called Expert Integrated Systems – systems that are pre-optimized, and pre-integrated together. McGee closed IBM’s engaging and thought-provoking keynote by pointing out that the use of Java in complex applications is increasingly being augmented by a host of other languages with strong communities around them – JavaScript, JRuby, Scala, Python and so forth. Java developers now must understand the strengths and weaknesses of such newcomers as applications increasingly involve a complex interconnection of languages.

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  • Streaming desktop with avconv - severe sound issues

    - by Tommy Brunn
    I'm trying to do some live streaming in Ubuntu 12.10, but I'm having some problems with audio. More specifically, the quality is complete garbage and it's at least 10 seconds out of sync with the video. I'm using an excellent guide found here to set up my loopback devices so that I can combine the desktop audio with the microphone input. It seems to work, as I'm able to stream both audio and video to Twitch.tv. But, as I said, the audio quality is terrible. The microphone audio is very, very low, but if I increase it, I get a horrible garbled sound that is absolutely unbearable. Nothing like that is present during VoIP calls or when recording sound alone with the sound recorder, so it's not an issue with the microphone itself. The entire audio stream is also delayed about 10-15 seconds compared to the video stream. I put together an imgur album of my settings. Here is some example output from when I'm streaming: avconv version 0.8.4-6:0.8.4-0ubuntu0.12.10.1, Copyright (c) 2000-2012 the Libav developers built on Nov 6 2012 16:51:11 with gcc 4.7.2 [x11grab @ 0x162fd80] device: :0.0+570,262 -> display: :0.0 x: 570 y: 262 width: 1280 height: 720 [x11grab @ 0x162fd80] shared memory extension found [x11grab @ 0x162fd80] Estimating duration from bitrate, this may be inaccurate Input #0, x11grab, from ':0.0+570,262': Duration: N/A, start: 1353181686.735113, bitrate: 884736 kb/s Stream #0.0: Video: rawvideo, bgra, 1280x720, 884736 kb/s, 30 tbr, 1000k tbn, 30 tbc [alsa @ 0x163fce0] capture with some ALSA plugins, especially dsnoop, may hang. [alsa @ 0x163fce0] Estimating duration from bitrate, this may be inaccurate Input #1, alsa, from 'pulse': Duration: N/A, start: 1353181686.773841, bitrate: N/A Stream #1.0: Audio: pcm_s16le, 48000 Hz, 2 channels, s16, 1536 kb/s Incompatible pixel format 'bgra' for codec 'libx264', auto-selecting format 'yuv420p' [buffer @ 0x1641ec0] w:1280 h:720 pixfmt:bgra [scale @ 0x1642480] w:1280 h:720 fmt:bgra -> w:852 h:480 fmt:yuv420p flags:0x4 [libx264 @ 0x165ae80] VBV maxrate unspecified, assuming CBR [libx264 @ 0x165ae80] using cpu capabilities: MMX2 SSE2Fast SSSE3 FastShuffle SSE4.2 [libx264 @ 0x165ae80] profile Main, level 3.1 [libx264 @ 0x165ae80] 264 - core 123 r2189 35cf912 - H.264/MPEG-4 AVC codec - Copyleft 2003-2012 - http://www.videolan.org/x264.html - options: cabac=1 ref=2 deblock=1:0:0 analyse=0x1:0x111 me=hex subme=6 psy=1 psy_rd=1.00:0.00 mixed_ref=0 me_range=16 chroma_me=1 trellis=1 8x8dct=0 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=-2 threads=4 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=0 b_adapt=1 b_bias=0 direct=1 weightb=0 open_gop=1 weightp=1 keyint=250 keyint_min=25 scenecut=40 intra_refresh=0 rc_lookahead=30 rc=cbr mbtree=1 bitrate=712 ratetol=1.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 vbv_maxrate=712 vbv_bufsize=512 nal_hrd=none ip_ratio=1.25 aq=1:1.00 Output #0, flv, to 'rtmp://live.justin.tv/app/live_23011330_Pt1plSRM0z5WVNJ0QmCHvTPmpUnfC4': Metadata: encoder : Lavf53.21.0 Stream #0.0: Video: libx264, yuv420p, 852x480, q=-1--1, 712 kb/s, 1k tbn, 30 tbc Stream #0.1: Audio: libmp3lame, 44100 Hz, 2 channels, s16, 712 kb/s Stream mapping: Stream #0:0 -> #0:0 (rawvideo -> libx264) Stream #1:0 -> #0:1 (pcm_s16le -> libmp3lame) Press ctrl-c to stop encoding frame= 17 fps= 0 q=0.0 size= 0kB time=10000000000.00 bitrate= 0.0kbitframe= 32 fps= 31 q=0.0 size= 0kB time=10000000000.00 bitrate= 0.0kbitframe= 40 fps= 23 q=29.0 size= 44kB time=0.03 bitrate=13786.2kbits/s dup=frame= 47 fps= 21 q=31.0 size= 93kB time=2.73 bitrate= 277.7kbits/s dup=0frame= 62 fps= 23 q=29.0 size= 160kB time=3.23 bitrate= 406.2kbits/s dup=0frame= 77 fps= 24 q=23.0 size= 209kB time=3.71 bitrate= 462.5kbits/s dup=0frame= 92 fps= 25 q=20.0 size= 267kB time=4.91 bitrate= 445.2kbits/s dup=0frame= 107 fps= 25 q=20.0 size= 318kB time=5.41 bitrate= 482.1kbits/s dup=0frame= 123 fps= 26 q=18.0 size= 368kB time=5.96 bitrate= 505.7kbits/s dup=0frame= 139 fps= 26 q=16.0 size= 419kB time=6.48 bitrate= 529.7kbits/s dup=0frame= 155 fps= 27 q=15.0 size= 473kB time=7.00 bitrate= 553.6kbits/s dup=0frame= 170 fps= 27 q=14.0 size= 525kB time=7.52 bitrate= 571.7kbits/s dup=0 frame= 180 fps= 25 q=-1.0 Lsize= 652kB time=7.97 bitrate= 670.0kbits/s dup=0 drop=32 //Here I stop the streaming video:531kB audio:112kB global headers:0kB muxing overhead 1.345945% [libx264 @ 0x165ae80] frame I:1 Avg QP:30.43 size: 39748 [libx264 @ 0x165ae80] frame P:45 Avg QP:11.37 size: 11110 [libx264 @ 0x165ae80] frame B:134 Avg QP:15.93 size: 27 [libx264 @ 0x165ae80] consecutive B-frames: 0.6% 0.0% 1.7% 97.8% [libx264 @ 0x165ae80] mb I I16..4: 7.3% 0.0% 92.7% [libx264 @ 0x165ae80] mb P I16..4: 0.1% 0.0% 0.1% P16..4: 49.1% 1.2% 2.1% 0.0% 0.0% skip:47.4% [libx264 @ 0x165ae80] mb B I16..4: 0.0% 0.0% 0.0% B16..8: 0.1% 0.0% 0.0% direct: 0.0% skip:99.9% L0:42.5% L1:56.9% BI: 0.6% [libx264 @ 0x165ae80] coded y,uvDC,uvAC intra: 82.3% 87.4% 71.9% inter: 7.1% 8.4% 7.0% [libx264 @ 0x165ae80] i16 v,h,dc,p: 27% 29% 16% 28% [libx264 @ 0x165ae80] i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 22% 21% 14% 8% 8% 8% 7% 5% 7% [libx264 @ 0x165ae80] i8c dc,h,v,p: 47% 22% 20% 11% [libx264 @ 0x165ae80] Weighted P-Frames: Y:0.0% UV:0.0% [libx264 @ 0x165ae80] ref P L0: 96.4% 3.6% [libx264 @ 0x165ae80] kb/s:474.19 Received signal 2: terminating. Any ideas on how I can resolve this? The video delay is perfectly acceptable, so I wouldn't think that it's a network issue that's causing the delay in the audio. Any help would be appreciated.

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