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  • Have SSIS' differing type systems ever caused you problems?

    - by jamiet
    One thing that has always infuriated me about SSIS is the fact that every package has three different type systems; to give you an idea of what I am talking about consider the following: The SSIS dataflow's type system is made up of types called DT_*  (e.g. DT_STR, DT_I4) The SSIS variable type system is based on .Net datatypes (e.g. String, Int32) The types available for Execute SQL Task's parameters are based on something else - I don't exactly know what (e.g. VARCHAR, LONG) Speaking euphemistically ... this is not an optimum situation (were I not speaking euphemistically I would be a lot ruder) and hence I have submitted a suggestion to Connect at [SSIS] Consolidate three type systems into one requesting that it be remedied. This accompanying blog post is not however a request for votes (though that would be nice); the reason is actually subtler than that. Let me explain. I have been submitting bugs and suggestions pertaining to SSIS for years and have, so far, submitted over 200 Connect items. If that experience has taught me anything it is this - Connect items are not generally actioned because they are considered "nice to have". No, SSIS Connect items get actioned because they cause customers grief and if I am perfectly honest I must admit that, other than being a bit gnarly, SSIS' three type system architecture has never knowingly caused me any significant problems. The reason for this blog post is to ask if any reader out there has ever encountered any problems on account of SSIS' three type systems or have you, like me, never found them to be a problem? Errors or performance degredation caused by implicit type conversions would, I believe, present a strong case for getting this situation remedied in a future version of SSIS so if you HAVE encountered such problems I would encourage you to leave a comment on the Connect submission accordingly. Let me know in the comments too - I would be interested to hear others' opinions on this. @Jamiet

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  • New e learning course on Business Intelligence

    - by simonsabin
    I just got this from fello SQL MVP Chris Testa O'Neil   "I am pleased to announce the release of the Author Model eCourseCollection 6233 AE: Implementing and Maintaining Business Intelligence in Microsoft® SQL Server® 2008: Integration Services, Reporting Services and Analysis Services This 24-hour collection provides you with the skills and knowledge required for implementing and maintaining business intelligence solutions on SQL Server 2008. You will learn about the SQL Server technologies, such as Integration Services, Analysis Services, and Reporting Services. This collection also helps students to prepare for Exam 70-448 and can be accessed from: http://www.microsoft.com/learning/elearning/course/6233.mspx   

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  • Webcast Replay Available: Scrambling Sensitive Data in E-Business Suite Release 12 Cloned Environments

    - by BillSawyer
    I am pleased to release the replay and presentation for ATG Live Webcast Scrambling Sensitive Data in EBS 12 Cloned Environments (Presentation) Eric Bing, Senior Director, Jagan Athreya, Enterprise Manager Product Management, and Elke Phelps, Senior Principal Product Manager, discussed the Oracle E-Business Suite Template for Data Masking Pack, and how it can be used in situations where confidential or regulated data needs to be shared with other non-production users who need access to some of the original data, but not necessarily every table.  Examples of non-production users include internal application developers or external business partners such as offshore testing companies, suppliers or customers. (July 2012) Finding other recorded ATG webcastsThe catalog of ATG Live Webcast replays, presentations, and all ATG training materials is available in this blog's Webcasts and Training section.

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  • Smart defaults [SSDT]

    - by jamiet
    I’ve just discovered a new, somewhat hidden, feature in SSDT that I didn’t know about and figured it would be worth highlighting here because I’ll bet not many others know it either; the feature is called Smart Defaults. It gets around the problem of adding a NOT NULLable column to an existing table that has got data in it – previous to SSDT you would need to define a DEFAULT constraint however it does feel rather cumbersome to create an object purely for the purpose of pushing through a deployment – that’s the situation that Smart Defaults is meant to alleviate. The Smart Defaults option exists in the advanced section of a Publish Profile file: The description of the setting is “Automatically provides a default value when updating a table that contains data with a column that does not allow null values”, in other words checking that option will cause SSDT to insert an arbitrary default value into your newly created NON NULLable column. In case you’re wondering how it does it, here’s how: SSDT creates a DEFAULT CONSTRAINT at the same time as the column is created and then immediately removes that constraint: ALTER TABLE [dbo].[T1]    ADD [C1] INT NOT NULL,         CONSTRAINT [SD_T1_1df7a5f76cf44bb593506d05ff9a1e2b] DEFAULT 0 FOR [C1];ALTER TABLE [dbo].[T1] DROP CONSTRAINT [SD_T1_1df7a5f76cf44bb593506d05ff9a1e2b]; You can then update the value as appropriate in a Post-Deployment script. Pretty cool! On the downside, you can only specify this option for the whole project, not for an individual table or even an individual column – I’m not sure that I’d want to turn this on for an entire project as it could hide problems that a failed deployment would highlight, in other words smart defaults could be seen to be “papering over the cracks”. If you think that should be improved go and vote (and leave a comment) at [SSDT] Allow us to specify Smart defaults per table or even per column. @Jamiet

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  • Recap: Oracle at the Gartner Business Intelligence Summit

    - by kimberly.billings
    Getting to Vegas was no fun. As anyone who lives in the Bay Area knows, the SF airport shuts down one runway when it rains, causing major havoc. So rain, rain, rain on Sunday meant delay, delay, delay at the airport. Needless to say, my 6:30 pm flight didn't land in Vegas until 3:00 am! But the travel pains were worth it. There was a lot to be learned at the Gartner BI Summit this year, and the uptick in attendance was reflected in strong booth traffic and engaging conversations in the Oracle booth. Oracle customer, Dawn Conant, Director, Business Intelligence at Beckman Coulter, generated a lot of interest in her presentation about migrating from Business Objects to Oracle Business Intelligence, Enterprise Edition with Oracle Database 11g. Dawn's story was a very relatable one, as many of the attendees had plans for similar projects. One of the most interesting Gartner-led sessions compared BI/DW megavendors, IBM, Oracle, SAP and Microsoft. According to Gartner analyst Rita Sallam, these megavendors control about two-thirds of the BI market. Sallem attributes this in part to the fact that organizations are expanding their definitions of BI to also include analytics and performance management. In doing so, they require greater integration of BI applications with a broader set of applications and middleware. In a related session, a panel of Gartner analysts compared the Magic Quadrants for BI Platforms; CPM; Data Quality; Data Integration Tools; and Data Warehouses. Oracle is a leader in all of the Magic Quadrants in which it participates and has the most complete stack including hardware and software, according to Donald Feinberg. Feinberg also commented that in situations with VLDW and solid mixed workloads, Oracle Exadata is making a big difference! var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • Always use dtexec.exe to test performance of your dataflows. No exceptions.

    - by jamiet
    Earlier this evening I posted a blog post entitled Investigation: Can different combinations of components effect Dataflow performance? where I compared the performance of three different dataflows all working to the same overall goal. I wanted to make one last point related to the results but I thought it warranted a blog post all of its own. Here is a screenshot of one of the dataflows that I was testing: Pretty complicated I’m sure you’ll agree. Now, when I executed this dataflow in the test it was executing in ~19seconds however in that case I was executing using the command-line tool dtexec. I also tried executing inside the BIDS development environment and in that case it took much longer – 139seconds. That’s more than seven times as long. The point I want to make is very simple. If you are testing your dataflows for performance please use dtexec. Nothing else will suffice. @Jamiet

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  • Host And Expose Application to local small network

    - by tartak
    I developed a little application (web application) using JavaEE+MySql. I try to keep some data and .. from time to time to get some reports using my data. My problem is I have to access this application from 4-5 computers in the office. They are connected through a switch. It's a typical small office network, nothing fancy. I need some advice on how to do this. I mean for a small application with no external communication is it mandatory to use an Apache machine? I'd use a simple Tomcat container on the "server machine" (which is my computer, a windows machine) and .. basically .. I would like to permit the access to my colleagues also. I don't have any knowledge about concurrency (I know mysql permits concurrent access) so I would like some configuration tips also.

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  • What could cause my LAN Pings be greater than 100ms?

    - by James Holland
    I have 2 servers (Both: Windows Server 2008, Dual Xeon 2.8Ghz, 32GB RAM, 8 x 15k SAS Drives). One of them is a DC / Web server / Exchange Server, the other is a SQL Server (2008). I have a 48 port Netgear GS748T Gigabit switch. When I ping from server to server, I get ping times <1ms, great, but when I ping from a PC, I get varying pings from the occasional <1ms to 500ms!! If I log into either server and look at Task Manager, CPU usage peaks at 20%, memory usage is 100%, but I am led to believe this is normal as Exchange will just use as much as you have, and release it when requested. Network usage peaks at 1%. I really don't understand how the ping can vary that much. I know I am giving very little info, but this is all I know, I apologise, but can anyone help? In response to question, I have pinged by both IP address and hostname, no difference in ping times.

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  • Warning: E-Business Suite Issues with Sun JRE 1.6.0_20

    - by Steven Chan
    My colleagues in the Java division have just released Java Runtime Engine (JRE) 1.6.0_20 today.  See the 1.6.0_20 Update Release Notes for details about what has been changed in this release.The issues reported in the following articles still also apply to JRE 1.6.0_20:Warning: E-Business Suite Issues with Sun JRE 1.6.0_19Warning: E-Business Suite Issues with Sun JRE 1.6.0_18Depending upon your security and Java deployment policies for your end-user desktops, you may need to update your users to this JRE release.  Unfortunately, you will have to balance your need for the fixes in JRE 1.6.0_20 against the impact of the open EBS compatibility issues reported with 6u18, 6u19, 6u20.We're working closely with the Sun JRE team to get the open EBS compatibility issues resolved as quickly as possible.  This is being worked at the top priority.  Please monitor this blog for updates.

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  • The Social Business Thought Leaders - Ray Wang

    - by kellsey.ruppel
    It seems both consumers and businesses are at the peak of the social hype. Overwhelmed by social media channels, platforms, and processes both in their private and professional life, many early adopters are starting to feel the social fatigue. Mirroring what happened with email and web sites during the late 1990's - early 2000's, more and more managers are looking to move from ubiquitous social media tactics to the most appropriate business use case and processes. This step becomes even more important considering the year over year contraction in IT budgets and the consequent need to maximize return on every dollar spent in new technologies. Ray Wang, CEO and Principal Analyst at Constellation Research, suggests engagement through collaborative technologies both as a conceptual model and a transformational tool for enterprises to reap business value. Without participation - the reasoning goes - there is no value and good technology alone is not enough to guarantee employee and customer adoption. Enterprise gamification is a new lever to succeed with Social Business by directing a critical mass of participation towards desired outcomes. What kind of outcomes? A recent study from Constellation Research (see 2012 Q1 Gamification Early Adopters Best Practices) highlights how Marketing, Customer Service and HR are leading the pack with gamification in processes such as: Sustaining long term customer loyalty (76.4%) Improving response in campaign to lead (74.5%) Right channeling incidents for resolution in social media (67.3%) Growing the number service and support incidents resolved by the community (63.6%) Improving employee referral rates and effective recruiting (43.6%) Driving on-boarding success with new hires (20%) More than simply adding badges, points and leaderboards to existing processes, enterprise gamification should be holistically embedded into employee and customer experience to stimulate specific behaviors. According to Ray Wang this can be done at three core levels: Measurable actions. The behaviors we want to facilitate consist of granular actions (i.e likes, comments, posts, recommendations, etc) and more complex actions (i.e projects, initiatives, programmes) attributed to individuals, groups and/or external actors  Reputation. The reputation an individual has earned through his actions is a key factor in building motivation among others and it is determined by its identity, social standing status and competitiveness Incentives or the intrinsic and extrinsic rewards that motivate behaviors and drive actions Listen to Ray Wang's video-interview to learn more about the dynamics that are shaping the future of collaboration and how gamification can help organizations attain new levels of engagement.

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  • New Oracle E-Business Suite R12 OS and Tools Requirements on IBM AIX on Power Systems

    - by John Abraham
    IBM has announced May 1st, 2011 as the end of Support for Version 8 of the IBM XL C/C++ compiler currently used for Release 12 builds and patching. The target date of the switchover -- May 1st 2011 -- corresponds to when this older compiler will no longer be supported by IBM. Beginning on May 1st 2011, Oracle E-Business Suite patches for Release 12 (12.0, 12.1) on the IBM AIX on Power Systems platform will be built with Version 9 of the IBM XL C/C++ compiler.  Customers who plan to patch or upgrade their E-Business Suite R12 environments after May 1st, 2011 must meet all the new requirements prior to applying new patches or upgrades.Please review the documents below for all new requirements pertaining to the new runtime and utilities packages on IBM AIX on Power Systems.

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  • Case Management Patterns with Oracle Unified Business Process Management Suite

    - by Ajay Khanna
    Contributed by Heidi Buelow, Oracle Product Management Case Management was a hot topic all week at Oracle OpenWorld so I was excited to share our current features and upcoming plans at the session Thursday morning on Case Management Patterns with Oracle Unified Business Process Management Suite.  My colleague, Ravi Rangaswamy, the Case Management Development Manager, and I, Heidi Buelow, the Case Management Product Manager, discussed case management use case patterns with an interested audience.  We also talked about the current BPM Suite offering for Case Managment and showed a demo of our upcoming release where Case Management becomes a first class component in a BPM composite application. Case Management use case patterns cover a wide range of horizontal applications such as Accounts Payable, Dispute Resolution, Call Center, Employee OnBoarding, and many vertical applications in domains and industries such as Public Sector services, Insurance claims, and Healthcare.  Really, it is any use case where the resolution of a request may require a knowledge worker making decisions using experienced judgement in the current situation.  This allows for expidited care and customer satisfaction, both being highly valued for consumer loyalty, regulatory compliance, and efficient resolution. Today, BPM Suite provides the tools for creating Case Management applications using BPMN 2.0, Business Rules, and rich BAM and Case Analytics.  The Process Composer provides the agility to change rules and processes by the business users.  The case manager and case workers have the flexibilty they need.  With integrated content management and the concept of a BPM Process Spaces instance (case) space, the current release enables case management use case applications. In the next release, Case Management becomes a first class component. By this, we mean, Case is a separate component in the composite.  We are adding case attributes such as milestones, case events, case stakeholders, and more, providing a rich toolset for the use cases that require a flexible Case Management approach.  Activites become available according to the conditions that you specify and information can be protected by permissions indicated.  In BPM Studio, you design a Case and associate all of the attributes and activities that are needed, yet, at runtime you have the flexibility to add and change these as needed. We enjoyed sharing Case Management and it was well received by the audience.  The presentation is available online and we have viewlets of the demo that will be available at release time.

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  • Using Oracle ADF with Oracle E-Business Suite Webcast Nov 2

    - by Juan Camilo Ruiz
    If you are using Oracle ADF with Oracle E-Business Suite or ar thinking on embarking on a project with these two technologies - make sure you mark your calendar for this coming Friday, November 2nd at 8.00 a.m. PST. Sara Woodhull, Siva Puthurkattil from Lake County Illinois and I will be having a re-run of the session we delivered at Oracle OpenWorld, but this time on a Webcast. All the information on how to register and access the dial-in information is available from the Oracle E-Business Suite ATG team blog on the following link: https://blogs.oracle.com/stevenChan/entry/atg_live_webcast_november_2nd Don't miss this opportunity to learn! 

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  • Smart defaults [SSDT]

    - by jamiet
    I’ve just discovered a new, somewhat hidden, feature in SSDT that I didn’t know about and figured it would be worth highlighting here because I’ll bet not many others know it either; the feature is called Smart Defaults. It gets around the problem of adding a NOT NULLable column to an existing table that has got data in it – previous to SSDT you would need to define a DEFAULT constraint however it does feel rather cumbersome to create an object purely for the purpose of pushing through a deployment – that’s the situation that Smart Defaults is meant to alleviate. The Smart Defaults option exists in the advanced section of a Publish Profile file: The description of the setting is “Automatically provides a default value when updating a table that contains data with a column that does not allow null values”, in other words checking that option will cause SSDT to insert an arbitrary default value into your newly created NON NULLable column. In case you’re wondering how it does it, here’s how: SSDT creates a DEFAULT CONSTRAINT at the same time as the column is created and then immediately removes that constraint: ALTER TABLE [dbo].[T1]    ADD [C1] INT NOT NULL,         CONSTRAINT [SD_T1_1df7a5f76cf44bb593506d05ff9a1e2b] DEFAULT 0 FOR [C1];ALTER TABLE [dbo].[T1] DROP CONSTRAINT [SD_T1_1df7a5f76cf44bb593506d05ff9a1e2b]; You can then update the value as appropriate in a Post-Deployment script. Pretty cool! On the downside, you can only specify this option for the whole project, not for an individual table or even an individual column – I’m not sure that I’d want to turn this on for an entire project as it could hide problems that a failed deployment would highlight, in other words smart defaults could be seen to be “papering over the cracks”. If you think that should be improved go and vote (and leave a comment) at [SSDT] Allow us to specify Smart defaults per table or even per column. @Jamiet

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  • SQL Solstice

    - by andyleonard
    Introduction My friends in North Carolina have decided to create a new event called SQL Solstice . Details: 18 - 20 Aug 2011 Holiday Inn Brownstone & Conference Center 1707 Hillsborough Street - Raleigh, NC 27605 Toll Free 800-331-7919 18 Aug - A Day of Deep Dives ($259) Day-long presentations delivered by folks with real-world, hands-on experience. Louis Davidson on Database Design Andrew Kelly on Performance Tuning Jessica M. Moss on Reporting Services Ed Wilson on Powershell (me) on SSIS 19...(read more)

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  • Product News: Oracle Unveils a Waste Management Solution for the Oracle E-Business Suite

    - by Evelyn Neumayr
    Oracle recently announced a new product to help organizations reduce the cost and compliance with international hazmat (short for hazardous materials) and recycling and environmental protection laws. This new waste management solution for Oracle E-Business Suite extends the capabilities of  Oracle Depot Repair, Oracle Transportation Management and Oracle Global Trade Management. It automates and monitors waste management processes to help ensure that hazardous materials are tracked and handled in accordance with regulatory requirements. Oracle’s waste management solution for the Oracle E-Business Suite leverages Oracle Transportation Management and Oracle Global Trade Management, enabling customers to view in-transit inventory across the extended supply chain, while also providing a single repository for all legal, regulatory and compliance related information. Read here for more information.

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  • SQL SERVER – Script to Update a Specific Column in Entire Database

    - by Pinal Dave
    Last week, I have received a very interesting question and I find in email and I really liked the question as I had to play around with SQL Script for a while to come up with the answer he was looking for. Please read the question and I believe that all of us face this kind of situation. “Pinal, In our database we have recently introduced ModifiedDate column in all of the tables. Now onwards any update happens in the row, we are updating current date and time to that field. Now here is the issue, when we added that field we did not update it with a default value because we were not sure when we will go live with the system so we let it be NULL. Now modification to the application went live yesterday and we are now updating this field. Here is where I need your help. We need to update all the tables in our database where we have column created ModifiedDate and now want to update with current datetime. As our system is already live since yesterday there are several thousands of the rows which are already updated with real world value so we do not want to update those values. Essentially, in our entire database where ever there is a ModifiedDate column and if it is NULL we want to update that with current date time?  Do you have a script for it?” Honestly I did not have such a script. This is very specific required but I was able to come up with two different methods how he can use this method. Method 1 : Using INFORMATION_SCHEMA SELECT 'UPDATE ' + T.TABLE_SCHEMA + '.' + T.TABLE_NAME + ' SET ModifiedDate = GETDATE() WHERE ModifiedDate IS NULL;' FROM INFORMATION_SCHEMA.TABLES T INNER JOIN INFORMATION_SCHEMA.COLUMNS C ON T.TABLE_NAME = C.TABLE_NAME AND c.COLUMN_NAME ='ModifiedDate' WHERE T.TABLE_TYPE = 'BASE TABLE' ORDER BY T.TABLE_SCHEMA, T.TABLE_NAME; Method 2: Using DMV SELECT 'UPDATE ' + SCHEMA_NAME(t.schema_id) + '.' + t.name + ' SET ModifiedDate = GETDATE() WHERE ModifiedDate IS NULL;' FROM sys.tables AS t INNER JOIN sys.columns c ON t.OBJECT_ID = c.OBJECT_ID WHERE c.name ='ModifiedDate' ORDER BY SCHEMA_NAME(t.schema_id), t.name; Above scripts will create an UPDATE script which will do the task which is asked. We can pretty much the update script to any other SELECT statement and retrieve any other data as well. Click to Download Scripts Reference: Pinal Dave (http://blog.sqlauthority.com)  Filed under: PostADay, SQL, SQL Authority, SQL Joins, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • The perils of double-dash comments [T-SQL]

    - by jamiet
    I was checking my Twitter feed on my way in to work this morning and was alerted to an interesting blog post by Valentino Vranken that highlights a problem regarding the OLE DB Source in SSIS. In short, using double-dash comments in SQL statements within the OLE DB Source can cause unexpected results. It really is quite an important read if you’re developing SSIS packages so head over to SSIS OLE DB Source, Parameters And Comments: A Dangerous Mix! and be educated. Note that the problem is solved in SSIS2012 and Valentino explains exactly why. If reading Valentino’s post has switched your brain into “learn mode” perhaps also check out my post SSIS: SELECT *... or select from a dropdown in an OLE DB Source component? which highlights another issue to be aware of when using the OLE DB Source. As I was reading Valentino’s post I was reminded of a slidedeck by Chris Adkin entitled T-SQL Coding Guidelines where he recommends never using double-dash comments: That’s good advice! @Jamiet

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  • SQL SERVER – What is SSAS Tabular Data model and Why to use it – Part 2

    - by Pinal Dave
    In my last article, I talked about the basics of tabular data model and why use it. Then I demonstrated step by step creation of a basic tabular model project. In this part I’m going to throw some light on how to create measures and analyses in excel. If you look at the tabular project closely, you will notice that we have not defined any measure yet. So, in the first step we will define the measure first.  Open the solution and select the column you want to define as a measure. Then, click on the summation icon on the toolbar. You will see the aggregated results at the bottom of that column. You have also other choices as well like average, min, max, count and distinct count. After creating the required measures, we need to analyze our data in excel. To do this, click on the excel icon in the upper left corner of the toolbar. This will open your analysis in excel. Notice the pivot table field list here. I have highlighted the measures that we created in the earlier step. Now, we can use these measures in our analysis Now, we have to put the required fields in their respective places as column labels, row labels, Values and Report filter for analysis. See below snapshot for details, it shows region wise sales on a yearly basis You can even apply filters on the above analysis by placing the slicer field in report filter. In our example, we will take an English product name as a filter. You can use the filter as depicted in the below snapshot. Optionally, you can also use the slider to filter data more interactively. Further to improve our analysis, we can insert pivot charts That’s all for this time, in my next post I’m going to show in detail about how to create hierarchies, perspectives, KPI’s  and many more features. Author: Namita Sharma, Senior Corporate Trainer at Koenig Solutions. Reference: Pinal Dave (http://blog.SQLAuthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: SSAS

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  • New Book! SQL Server 2012 Integration Services Design Patterns!

    - by andyleonard
    SQL Server 2012 Integration Services Design Patterns has been released! The book is done and available thanks to the hard work and dedication of a great crew: Michelle Ufford ( Blog | @sqlfool ) – co-author Jessica M. Moss ( Blog | @jessicammoss ) – co-author Tim Mitchell ( Blog | @tim_mitchell ) – co-author Matt Masson ( Blog | @mattmasson ) – co-author Donald Farmer ( Blog | @donalddotfarmer ) – foreword David Stein ( Blog | @made2mentor ) – technical editing Mark Powers – editing Jonathan Gennick...(read more)

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  • Business Objects/Crystal Reports Interface Changes

    - by ACShorten
    The Business Objects and Crystal Reporting interface for Oracle Utilities Application Framework V2.1, V2.2 and V4.x is now supplied as a sample interface. This will allow customers and partners who use this interface to tailor the interface to suit their inidividual needs and also support the numerous versions of Business Objects and Crystal Reports available. The sample interface is available from My Oracle Support in Doc Id: 1487588.1. The download includes the interface code, an overview of the interface and instructions on how to install and maintain the interface as a Customer Modification.

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  • How do you balance business process changes against the challenges of changing software?

    - by Achilles
    In my admittedly young career I've found myself writing code to support quirky business rules and processes. Inevitably these changes were always in some massively difficult code base and caused many issues. My question has a couple of parts: While software is a tool for businesses to make their lives easier, at what point do we as developers suggest a change in business process rather than in the software as the "magic bullet" to solve a particular problem. How do we as developers evangelize a certain level of reverence for the software as well as the difficulty involved in making changes simply to support the quirks of the business? I understand that these changes in business processes promote our industry, but in an analogy my father would understand: Which is easier, to melt down a hammer to forge a screwdriver to drive screws or to simply use nails since your hammer is already awesome...?

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