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• What is a good programmer's desk? [closed]

  - by Jim

  I'm building a home office and looking for the ultimate desk. Lot's of resources about the great desk chairs, but very little on great modern desks. Requirements: Straight. No side cabinets. Attractive. Electric adjustable would be nice, but I haven't found very attractive looking one. The one recommended in this thread is pretty ugly. The Herman Miller Sense desk looks nice. Big fan of Herman Miller after my Aeron and Mirra. Does anyone have any experience with their desks? EDIT: Thanks all for the advice. I ended up just going with the Galant after seeing it and the Herman Miller's in person. What a great desk!

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• Exchange 2007: Auto reply message to senders (server side)

  - by Mestika

  I’ve a need to create an auto-reply for some of the users in my organization where, when a person sends an E-mail to e.g. [email protected] is faced with an automatically auto-reply with some message “closed during the holidays. We are back at… etc. etc. etc.”. I’ve tried to create a Transport Rule on our Exchange server but the only option I can find in the actions-window is to reply with a “Bounce message to sender with enhanced status code” but I guess that is not the precise action I’m looking for. How can I set up a server-side auto-reply, apply it to only a fixed number of users in my organization and create a message to the senders (which is outside the organization)?

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• Allowing Remote Connection in IIS on Windows 7

  - by GiddyUpHorsey

  I'm trying to give access to a website in IIS on my Win 7 machine to another person on my network. He's unable to access it. I was wondering if perhaps it was because IIS isn't configured to allow remote connections (I seem to remember having to do this sort of thing on Win XP). I've hunted around in IIS and googled but am not finding a way to configure remote connections on Win 7. Some of the answers I've found seem to refer to Win Server 2008 and talk about a management service in IIS Manager, but it doesn't appear to be present on my machine.

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• LDAP Authentication woes

  - by Marcelo de Moraes Serpa

  Hello list, I have a local OpenLDAP server with a couple of users. I'm using it for development purposes, here's the ldif: #Top level - the organization dn: dc=site, dc=com dc: site description: My Organization objectClass: dcObject objectClass: organization o: Organization #Top level - manager dn: cn=Manager, dc=site, dc=com objectClass: organizationalRole cn: Manager #Second level - organizational units dn: ou=people, dc=site, dc=com ou: people description: All people in the organization objectClass: organizationalunit dn: ou=groups, dc=site, dc=com ou: groups description: All groups in the organization objectClass: organizationalunit #Third level - people dn: uid=celoserpa, ou=people, dc=site, dc=com objectclass: pilotPerson objectclass: uidObject uid: celoserpa cn: Marcelo de Moraes Serpa sn: de Moraes Serpa userPassword: secret_12345 mail: [email protected] So far, so good. I can bind with "cn=Manager,dc=site,dc=com" and the 12345678 password (the local server password, setup on slapd.conf). However, I would like to bind with any user in under the people OU. In this case, I'd like to bind with: dn: uid=celoserpa, ou=people, dc=site, dc=com userPassword: secret_12345 But I'm getting a "(49) - Invalid Credentials" error everytime. I have tried through CLI tools (such as ldapadd, ldapwhoami, etc) and also ruby/ldap. The bind with these credentials fails with a invalid credentials error. I thought that it could be an ACL issue, however, the ACLs on slapd.conf seem to be right: access to attrs=userPassword by self write by dn.sub="ou=people,dc=site,dc=com" read by anonymous auth access to * by * read I was suspecting that maybe OpenLDAP doesn't compare against userPassword? Or maybe some ACL configuration I am missing that is somehow affecting the read access to userPassword for the specific DN. I'm really lost here, any suggestion appreciated! Cheers, Marcelo.

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• Does multiple files in SQL Server when using RAID help reduce conflicts in growth and file-locking?

  - by Dr Giles M

  I've been reading around and get the impression that if you are using RAID then using multiple SQL Server files within a filegroup won't yeild any more improvements, and the benefits are purely administrative (if you started to run out of space or wanted to partition off data into managable chunks for backups/balancing the data around your big server room). However, being a reasonably savvy software person, it's not unthinkable to hypothesise that, even for smaller databases that SQL Server will perform growth and locking operations (for writes) on a LOGICAL file basis, so even if you are using RAID, it seems to make sense to have multiple files in a file group to balance I/O, or does the time taken to reconstruct the data from distributed filegroups outweigh the benefits of reduced locking? I'm also aware that the behaviour and benefits may be different for tables/indeces/log. Is there a good site that distinguishes the benefits of multiple files when RAID is already in place?

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• Login without running bash_profile or bashrc

  - by Tom Ritter

  So let's say one typoed something in their .bashrc that prevents him (or her) from logging in via ssh (i.e. the ssh login exits because of the error in the file). Is there any way that person could login without executing it (or .bashrc since the one runs the other), or otherwise delete/rename/invalidate the file? Suppose you don't have physical access to the machine, and this is the only user account with the ability to ssh in. For Reference: .bash_profile includes .bashrc: [[ -f ~/.bashrc ]] && . ~/.bashrc Edit: Things I have tried: ssh user@host "rm ~/.bashrc" scp nothing user@host:/RAID/home/tom/.bashrc ssh user@host "/bin/bash --norc" All give the error: /RAID/home/tom/.bashrc: line 16: /usr/local/bin/file: No such file or directory /RAID/home/tom/.bashrc: line 16: exec: /usr/local/bin/file: cannot execute: No such file or directory

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• Unable to connect to FTP server using Filezilla with router in-between

  - by pkswatch

  While connecting to my web server using filezilla, i am getting this error: Status: Resolving address of ftp.mysite.org.in Status: Connecting to 199.199.199.18:21... Status: Connection established, waiting for welcome message... Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- Response: 220-You are user number 1 of 150 allowed. Response: 220-Local time is now 17:58. Server port: 21. Response: 220-This is a private system - No anonymous login Response: 220-IPv6 connections are also welcome on this server. Response: 220 You will be disconnected after 5 minutes of inactivity. Command: AUTH TLS Response: 234 AUTH TLS OK. Status: Initializing TLS... Error: GnuTLS error -9: A TLS packet with unexpected length was received. Status: Server did not properly shut down TLS connection Error: Could not connect to server I use a cradlepoint CTR35 wifi router to connect to the wired internet connection. When i connect to the same server without this router, the connection works flawlessly. So i guess there is some problem with my router firewall settings, but i dont know what! Can somebody help me out please? Note: The server requires EXPLICIT FTP OVER TLS and does not work with plain FTP sessions. And i can connect to other servers using plain FTP with the router in between.

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• sharepoint administrative server not started causing sharepoint deployment instability

  - by Nathan

  When i deploy anything to a variety of sharepoint servers i get problems with some packages failing, from what i can see the only error given is as below. The timer job for this operation has been created, but it will fail because the administrative service for this server is not enabled. If the timer job is sched uled to run at a later time, you can run the jobs all at once using stsadm.exe - o execadmsvcjobs. To avoid this problem in the future, enable the Windows ShareP oint Services administrative service, or run your operation through the STSADM.e xe command line utility. Is this a known problem? I googled for the text but got only one other person with the problem who simply worked round it. I'm trying to batch deploy solutions programmatically and so these errors render the whole code worthless if you have to go back and redo bits by hand afterwards. Is batch deployment simply not possible? Thanks!

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• how to save installs on linux usb

  - by user2508947

  I'm a new person at Linux and am running Linux mint 15 cinnamon from an 8GB sandisk pendrive. I cannot dualboot it with windows until my friend (who is a genius at computers) backs up my windows (apparently). The thing is, I cannot save what I have done on it. for example, if I install drpython on my Linux and switch off my laptop, the next time I switch it on, it's all gone. can anyone tell me how I can save what I have done? Thanks in advance.

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• How do I handle mysql replication in EC2 using private IPs?

  - by chris

  I am trying to set up a mysql master/slave configuration in two EC2 instances. However, every time I reboot an instance, the IP address (and hostname) changes. I could assign an Elastic IP address, but would prefer to use the internal IP address. I can't be the first person to do this, but I can't seem to find a solution. There are a lot of "getting started" guides, but none of them mention how to handle changing IP addresses. So what are the best practices to manage master/slave replication in EC2?

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• Aruba Wireless Controller 200 and AP70 manual

  - by techie

  I have an Aruba wireless system that is currently in use but there is no documentation from the previous person in charge. I have no manuals or login information for the wireless controllers and APs. I checked the Aruba website and you need to register to access the support information but registration isn't instant and takes several days. I've waited for quite a while now and have tried googling and checking the Aruba forums but have found no indication of a manual. What I really need is the ability to reset the controller and APs so I can access the device with the default username and password. There is no reset button on this device so I have no idea how you go about resetting the controller and APs. Hm it seems I can't create a new tag as a new user. If possible can someone add an "Aruba" tag?

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• Access losing db connections

  - by Dwight T

  I have a weird problem going on at work. People have been using MS Access to connect to sql server db and lately people are getting sporadic problems with connecting to the servers. It's not always the same users and it's not always a problem, which makes it a real pain to try to solve. One example of a related problem. A person has a linked table to a table and she would filter the table or write a query on the table to return where itemsku = 'ABCD1234'. It would return one record but the ItemSku LMKN7486 and everytime it would return the wrong record but consistently the wrong record so itemsku abcd1234 always returned LMNK7486 One would think it might be a driver problem, but it also could be a user problem. Just posting the question to see if anyone else has had similar senerios. Thanks

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• Send individual e-mails to each contact in Gmail?

  - by Robert C. Cartaino

  I'm trying to send an e-mail to a group of contacts in Gmail (200 recipients, no spam). Is there a way to force Gmail to send the e-mail as 200 individual e-mails, each addressed to that specific person in the list? But I'm trying to protect their privacy: Sending to a contact group puts all their e-mail addresses in the To: field. Adding their addresses to the cc: field means everyone can see all the addresses. Adding their addresses to the bcc: field means that no one sees their address (not even their own) in the to: field. That looks odd and seems like that would trigger a lot of spam filters. So how can I force Gmail to send the e-mail addressed specifically to each contact in the list?

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• Changing Network Path of Offline Files

  - by Adam

  Many of our users have their Home folder set as Available Offline. Their Windows 7 laptops will not be back on our network for a few weeks. In the mean time, we're setting up new servers and reorganizing our files, so the network path to the Home folder is going to be completely different. Based on some testing I did, when the users return, any files they've created or modified while offline will be gone, and the new Home folder will be there and not set to sync. The offline cache of the old Home folder is still accessible through the Sync Center, but they're not going to want to dig through that and try to find what's missing. Avoiding this would involve keeping the old server around and moving everyone to the new location in person, so we know for sure they're synced first. Is there any way to avoid this that isn't as tedious, like a quick registry edit or something that will point the old offline cache to the new location?

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• Natively boot Virtualbox Image

  - by isync

  I am faced with a Windows hardware/software problem left over from another person. It's on me to resolve. It's a mission critical setup. The situation is: I've got a physical server machine with: -Disk C:\ (one disk) containing a basic install of Windows Server 2008 R2, formerly Win Vista Pro, now gone. -Disk D:\ (software Raid) containing a VirtualBox disk image of a configured Windows Server 2008 R2 running SQL Server R2 among others. What shall I do now? Migrate all the stuff from the configured VM to the basic but natively installed C:\ Windows Server 2008 R2 (with the possibility of breaking stuff)? Or, Setting up the machine to "natively boot" the VM with the help of bcdedit.exe (something I've read about, what I've never done, what I don't know of if it works, if it hits performance, or if it is stable for production) For me, being old skool, I am in the process of de-virtualising everything (option 1). But I'd be happy if someone suggests I am ok to go down the "natively boot" route.

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• Send an email whenever file is deleted from shared folder in windows 7

  - by azmuhak

  I am running a software on several computers at my workplace and the software can run different audio and video files stored on a shared folder in a central computer. The software runs on windows 7 and every person in my company can add or remove files from the shared folder, but this privilege puts the data at risk. I was thinking of creating an email alert to my self whenever a file is deleted. I have written a windows powershell script for sending me emails from smtp server but how can I hook it up to the event of file or folder deletion in a specific shared folder?

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• video streaming infrastructure advice

  - by Alchemical

  We would like to set-up a live video-chat web site and are looking for basic recomendations for software and hardware set-up. Most streams will be broadcast live from a single person with a web cam, etc., and viewed by typically 1-10 people, although there could be up to 100+ viewers on the high side. Audio and video do not have to be super-high quality, but do need to be "good enough". The main point is to convey the basic info in the video (and audio). If occasionally the frame-rate drops low and then goes back to normal fairly soon, we could live with that. Budget is an issue, so we are in general looking for a lower cost solution that will give us most of what we need in temers of performance and quality. We are looking at Peer1 for co-lo. The rest of our web site will be .Net / Windows platform. We are open to looking at any platform for the best streaming solution, although our technical expertise is currently more on the Windows side.

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• Interview questions to ask employer for tech support role

  - by Kernel Panic

  Possible Wiki question. What questions should I ask a potential employer for a position as an intern in a tech support role? This is the first interview offer I have had after 18 months of unemployment. I don't have a background in tech support or sysadmining. What are some metrics a tech support person would want to know about the position. What questions would flesh out more of the job description, without making me look like the impostor I obviously am? Thank you kindly.

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• Server Problems

  - by nardone25

  Hello everyone in serverfault. I am having a big issue right now and I hope you guys can help. Well I got a call at 7:15am today stating that person can't log in. Then my cell phone start to ring like crazy. So when I got in the server room my ac wasn't working. It was 100 dgrees Luckly I have two UPS that will shutdown my lefthands and servers when it get 95. I am running two left-hand sans, I have two servers machines running VMware ESX. Here is my problem, I booted the server back up when the room was at 68 and only administrator and two IT techs can log on to any desktop. I do get an permissions error from who every logs on. What should I do?

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• Git push over http (using git-http-backend) and Apache is not working

  - by Ole_Brun

  I have desperately been trying to get push for git working through the "smart-http" mode using git-http-backend. However after many hours of testing and troubleshooting, I am still left with error: Cannot access URL http://localhost/git/hello.git/, return code 22 fatal: git-http-push failed` I am using latest versions of Ubuntu (12.04), Apache2 (2.2.22) and Git (1.7.9.5) and have followed different tutorials found on the Internet, like this one http://www.parallelsymmetry.com/howto/git.jsp. My VHost file currently looks like this: <VirtualHost *:80> SetEnv GIT_PROJECT_ROOT /var/www/git SetEnv GIT_HTTP_EXPORT_ALL SetEnv REMOTE_USER=$REDIRECT_REMOTE_USER DocumentRoot /var/www/git ScriptAliasMatch \ "(?x)^/(.*?)\.git/(HEAD | \ info/refs | \ objects/info/[^/]+ | \ git-(upload|receive)-pack)$" \ /usr/lib/git-core/git-http-backend/$1/$2 <Directory /var/www/git> Options +ExecCGI +SymLinksIfOwnerMatch -MultiViews AllowOverride None Order allow,deny allow from all </Directory> </VirtualHost> I have changed the ownership of the /var/www/git folder to root.www-data and for my test repositories I have enabled anonymous push by doing git config http.receivepack true. I have also tried with authenticated users but with the same outcome. The repositories were created using: sudo git init --bare --shared [repo-name] While looking at the apache2 access.log, it appears to me that WebDAV is trying to be used, and that git-http-backend is never fired: 127.0.0.1 - - [20/May/2012:23:04:53 +0200] "GET /git/hello.git/info/refs?service=git-receive-pack HTTP/1.1" 200 207 "-" "git/1.7.9.5" 127.0.0.1 - - [20/May/2012:23:04:53 +0200] "GET /git/hello.git/HEAD HTTP/1.1" 200 232 "-" "git/1.7.9.5" 127.0.0.1 - - [20/May/2012:23:04:53 +0200] "PROPFIND /git/hello.git/ HTTP/1.1" 405 563 "-" "git/1.7.9.5" What am I doing wrong? Is it an issue with the version of git and/or apache that I am using perhaps? BTW: I have read all the git http related questions on ServerFault and StackOverflow, and none of them provided me with a solution, so please don't mark this as duplicate.

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• Authenticated User Impersonation in Classic ASP under IIS7

  - by user52663

  I've recently moved one of our servers from Server 2003 and IIS6 to Server 2008 R2 and IIS7 (technically IIS7.5 I suppose). In doing so I am transitioning a small account management tool written in classic ASP and have run into a problem with user impersonation. Extensive searching hasn't been much help so far. Under IIS6, the site was configured to impersonate the logged-in user. Thus, if a domain admin logged in, he was able to run commands to create user directories, adjust permissions, etc. Using Procmon you can see the processes executing as that user. This worked fine. However, with the same code under IIS7, I am unable to get this behavior. I have enabled Basic Authentication, disabled Anonymous Auth, enabled impersonation and have changed the app pool to classic instead of integrated pipelining. Everything seems to be configured correctly, however, all the processes launched by the classic ASP site continue to run as the default AppPool identity and not the logged-in user. If it matters, programs are being launched with code such as: set Wsh = Server.CreateObject("WScript.Shell") Wsh.Run("cmd.exe /C mkdir D:\users\foo") Monitoring via Procmon shows cmd.exe being run as either "Classic .NET AppPool" or "DefaultAppPool" depending on the pipeline mode. Any suggestions on how to get the classic ASP site to impersonate and execute as the authenticated user would be great. Thanks!

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• Using npm install as a MS-Windows system account

  - by Guss

  I have a node application running on Windows, which I want to be able to update automatically. When I run npm install -d as the Administrator account - it works fine, but when I try to run it through my automation software (that is running as local system), I get errors when I try to install a private module from a private git repository: npm ERR! git clone [email protected]:team/repository.git fatal: Could not change back to 'C:/Windows/system32/config/systemprofile/AppData/Roaming/npm-cache/_git-remotes/git-bitbucket-org-team-repository-git-06356f5b': No such file or directory npm ERR! Error: Command failed: fatal: Could not change back to 'C:/Windows/system32/config/systemprofile/AppData/Roaming/npm-cache/_git-remotes/git-bitbucket-org-team-repository-git-06356f5b': No such file or directory npm ERR! npm ERR! at ChildProcess.exithandler (child_process.js:637:15) npm ERR! at ChildProcess.EventEmitter.emit (events.js:98:17) npm ERR! at maybeClose (child_process.js:735:16) npm ERR! at Socket.<anonymous> (child_process.js:948:11) npm ERR! at Socket.EventEmitter.emit (events.js:95:17) npm ERR! at Pipe.close (net.js:451:12) npm ERR! If you need help, you may report this log at: npm ERR! <http://github.com/isaacs/npm/issues> npm ERR! or email it to: npm ERR! <[email protected]> npm ERR! System Windows_NT 6.1.7601 npm ERR! command "C:\\Program Files\\nodejs\\\\node.exe" "C:\\Program Files\\nodejs\\node_modules\\npm\\bin\\npm-cli.js" "install" "-d" npm ERR! cwd D:\nodeapp npm ERR! node -v v0.10.8 npm ERR! npm -v 1.2.23 npm ERR! code 128 Just running git clone using the same system works fine. Any ideas?

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• Add note model in Rails

  - by dannymcc

  Hi Everyone, I am following the 15 minute blog tutorial on Ruby on Rails .com: http://media.rubyonrails.org/video/rails_blog_2.mov and am stumbling into some issues. I am using the following alterations to the names in the tutorial: posts = kases comments = notes I have setup the models as follows: class Kase < ActiveRecord::Base validates_presence_of :jobno has_many :notes belongs_to :company # foreign key: company_id belongs_to :person # foreign key in join table belongs_to :surveyor, :class_name => "Company", :foreign_key => "appointedsurveyor_id" belongs_to :surveyorperson, :class_name => "Person", :foreign_key => "surveyorperson_id" def to_param jobno end and... class Note < ActiveRecord::Base belongs_to :kase end The Notes controller look like this: # POST /notes # POST /notes.xml def create @kase = Kase.find(params[:kase_id]) @note = @kase.notes.build(params[:note]) redirect_to @kase end and the database scheme for Kases looks like this: create_table "notes", :force => true do |t| t.integer "kase_id" t.text "body" t.datetime "created_at" t.datetime "updated_at" end and for kases... create_table "kases", :force => true do |t| t.string "jobno" t.date "dateinstructed" t.string "clientref" t.string "clientcompanyname" t.text "clientcompanyaddress" t.string "clientcompanyfax" t.string "casehandlername" t.string "casehandlertel" t.string "casehandleremail" t.text "casesubject" t.string "transport" t.string "goods" t.string "claimantname" t.string "claimantaddressline1" t.string "claimantaddressline2" t.string "claimantaddressline3" t.string "claimantaddresscity" t.string "claimantaddresspostcode" t.string "claimantcontact" t.string "claimanttel" t.string "claimantmob" t.string "claimantemail" t.string "claimanturl" t.string "lyingatlocationname" t.string "lyingatlocationaddressline1" t.string "lyingatlocationaddressline2" t.string "lyingatlocationaddressline3" t.string "lyingatlocationaddresscity" t.string "lyingatlocationaddresspostcode" t.string "lyingatlocationcontactname" t.string "lyingattel" t.string "lyingatmobile" t.string "lyingatlocationurl" t.text "comments" t.string "invoicenumber" t.string "netamount" t.string "vat" t.string "grossamount" t.date "dateclosed" t.date "datepaid" t.datetime "filecreated" t.string "avatar_file_name" t.string "avatar_content_type" t.integer "avatar_file_size" t.datetime "avatar_updated_at" t.datetime "created_at" t.datetime "updated_at" t.string "kase_status" t.string "invoice_date" t.integer "surveyorperson_id" t.integer "appointedsurveyor_id" t.integer "person_id" t.string "company_id" t.string "dischargeamount" t.string "dishchargeheader" t.text "highrisesubject" end Whenever I enter a note into the kase show view's note entry form: <h2>Notes</h2> <div id="sub-notes"> <%= render :partial => @kase.notes %> </div> <% form_for [@kase, Note.new] do |f| %> <p> <%= f.label :body, "New Note" %><br /> <%= f.text_area :body %> </p> <p><%= f.submit "Add Note" %></p> <% end %> partial: <% div_for note do %> <p> <strong>Created <%= time_ago_in_words(note.created_at) %> ago</strong><br /> <%= h(note.body) %> </p> <% end %> I get the following error: ActiveRecord::RecordNotFound in NotesController#create Couldn't find Kase with ID=Test Case I have tried removing the def to_param jobno end from the kase model, but the same error shows. Any ideas what I'm missing? Thanks, Danny

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• IIS Windows Authentication not working in Internet Explorer via host name; works via IP

  - by jkohlhepp

  I'm trying to get a new Windows Server 2003 box working to host an ASP.NET application that uses Windows Authentication. Here's some info: IIS Anonymous Access is diabled IIS Integrated Windows Authentication is enabled I've tried it with and without Digest Authentication and it is the same result Both my machine and the server are in same active directory domain on the same intranet I'm using IE 6 My symptoms: In Firefox, via either IP or host name, a login box pops up, and if I enter my NT credentials, it works. In IE, via the server IP address, it works perfectly with no login box. In IE, via the server host name, it pops up a login box but even if I put in the correct credentials, it just pops up the box again. This is the problem. Why won't windows auth work in IE via host name but it will via IP address? Edit: Here's something else interesting. If I go into my Internet Explorer advanced settings and disable Windows Authentication, it seems to work just fine. And by work I mean that my test .NET app sees my NT ID as the current user.

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• Trouble with IIS SMTP relaying to Gmail

  - by saille

  I appreciate that similar questions have been asked about how to setup SMTP relaying with IIS's virtual SMTP server. However I'm still completely stumped on this problem. Here's the setup: IIS 6.0 SMTP server running on Win2k3 box with a NAT'ed IP. Company uses Gmail for all email services. An app on the box needs to send email, so normally we'd just set the app up to talk to smtp.gmail.com directly, but this app doesn't support TLS. Easy, we just setup a local SMTP relay right? So I thought. What we have done so far: Setup IIS SMTP server to relay to smtp.gmail.com, as per these excellent instructions: http://fmuntean.wordpress.com/2008/10/26/how-to-configure-iis-smtp-server-to-forward-emails-using-a-gmail-account/ The local SMTP relay allows anonymous access. Both the local IP and the loopback IP have been explicitly allowed in the Connection and Relay dialogs. Tried sending email from 2 different apps via the local SMTP server, but failed (the emails end up in the Queue folder, but never get sent). The IIS logs show the conversation with the local app, but zero conversation happening with smtp.gmail.com. The port used by gmail is open outbound, and indeed the apps we have that support TLS can send email directly via smtp.gmail.com, so there is no problem with the network. At this point I changed the smtp settings in IIS SMTP server to use a different external SMTP server and hey-presto, the local apps can send email via local IIS SMTP relay. So smtp.gmail.com fails to work with our IIS SMTP relay, but another 3rd party SMTP service works fine. We need to use smtp.gmail.com, so how to troubleshoot this one?

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