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• Release 17 is here!

  - by Cheryl

  Our training development team has been busy updating courses to keep pace with the new release of CRM On Demand. Release 17 is here! And I heard recently that it's one of our biggest releases ever. A lot of new features and functionality for you to take advantage of - too much for me to cover in this blog post. But, I thought I'd tell you about a few of my favorites - be sure to take a look at the What's New in Release 17 recording to see the full list, though...because I'm only going to touch on a few. Create your own look - okay, I'm starting with the fun stuff. But, there is a new customizable themes feature so that you can change the look of the application; colors, logo, the shape of the tabs. And it's really easy. There's also a whole new library of ready-made themes for you to pick from if you just want to go with one of those. Use this new feature to match the look of your company logo and color scheme. Or blaze new trails. You can create the look for the whole company, or a different look for each CRM On Demand role. This might especially come in handy if you're using the Partner Relationship Management (PRM) capabilities of CRM On Demand - you can create themes for your partner-facing roles to provide branded partner portals. Speaking of PRM - there are enhancements in this release to help companies better manage their partner relationships. A new Deal Registration object, which is separate from the Opportunity record, and better Special Pricing Request and Marketing Development Fund Request processes, give a lot more flexibility in how companies can build and manage their relationships with partners. Some new options for Forecasts in in Release 17, too. You can now have more than one type of forecast generated each forecast period. For example, you might need to see a forecast of the total opportunity revenue for your sales team, as well as on that breaks down revenue by product. The forecast definition now lets you do that. Other options allow you to make submitting forecasts easier, split opportunity revenue across the team and forecast that split appropriately. And - look for the new Forecast subject area in Answers, for building custom forecast reports. Ever wish you could use Workflow Rules to automatically reassign leads if they haven't been followed up on...or to email a manager if the status of a service request isn't changed after a specified period of time? Then check out the new Wait action for workflows. I think you'll be happy. Ok, enough for today. There is a lot to Release 17 that I didn't mention - a lot has been added for our Life Science industry edition, some new data visibility options, a new Data Loader tool, and more. Stay tuned for more blog posts about these and other Release 17 features in the coming weeks. In the meantime, don't forget about all of the resources we have for you to learn more (see my Learning About Release 17 blog post for details).

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• WebCenter Customer Spotlight: Texas Industries, Inc.

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryTexas Industries, Inc. (TXI) is a leading supplier of cement, aggregate, and consumer product building materials for residential, commercial, and public works projects. TXI is based in Dallas and employs around 2,000 employees. The customer had the challenge of decentralized and manual processes for entering 180,000 vendor invoices annually.  Invoice entry was a time- and resource-intensive process that entailed significant personnel requirements. TXI implemented a centralized solution leveraging Oracle WebCenter Imaging, a smart routing solution that enables users to capture invoices electronically with Oracle WebCenter Capture and Oracle WebCenter Forms Recognition to send  the invoices through to Oracle Financials for approvals and processing.  TXI significantly lowered resource needs for payable processing,  increase productivity by 80% and reduce invoice processing cycle times by 84%—from 20 to 30 days to just 3 to 5 days, on average. Company OverviewTexas Industries, Inc. (TXI) is a leading supplier of cement, aggregate, and consumer product building materials for residential, commercial, and public works projects. With operating subsidiaries in six states, TXI is the largest producer of cement in Texas and a major producer in California. TXI is a major supplier of stone, sand, gravel, and expanded shale and clay products, and one of the largest producers of bagged cement and concrete  products in the Southwest. Business ChallengesTXI had the challenge of decentralized and manual processes for entering 180,000 vendor invoices annually.  Invoice entry was a time- and resource-intensive process that entailed significant personnel requirements. Their business objectives were: Increase the efficiency of core business processes, such as invoice processing, to support the organization’s desire to maintain its role as the Southwest’s leader in delivering high-quality, low-cost products to the construction industry Meet the audit and regulatory requirements for achieving Sarbanes-Oxley (SOX) compliance Streamline entry of 180,000 invoices annually to accelerate processing, reduce errors, cut invoice storage and routing costs, and increase visibility into payables liabilities Solution DeployedTXI replaced a resource-intensive, paper-based, decentralized process for invoice entry with a centralized solution leveraging Oracle WebCenter Imaging 11g. They worked with the Oracle Partner Keste LLC to develop a smart routing solution that enables users to capture invoices electronically with Oracle WebCenter Capture and then uses Oracle WebCenter Forms Recognition and the Oracle WebCenter Imaging workflow to send the invoices through to Oracle Financials for approvals and processing. Business Results Significantly lowered resource needs for payable processing through centralization and improved efficiency  Enabled the company to process invoices faster and pay bills earlier, allowing it to take advantage of additional vendor discounts Tracked to increase productivity by 80% and reduce invoice processing cycle times by 84%—from 20 to 30 days to just 3 to 5 days, on average Achieved a 25% reduction in paper invoice storage costs now that invoices are captured digitally, and enabled a 50% reduction in shipping costs, as the company no longer has to send paper invoices between headquarters and production facilities for approvals “Entering and manually processing more than 180,000 vendor invoices annually was time and labor intensive. With Oracle Imaging and Process Management, we have automated and centralized invoice entry and processing at our corporate office, improving productivity by 80% and reducing invoice processing cycle times by 84%—a very important efficiency gain.” Terry Marshall, Vice President of Information Services, Texas Industries, Inc. Additional Information TXI Customer Snapshot Oracle WebCenter Content Oracle WebCenter Capture Oracle WebCenter Forms Recognition

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• What Problems Are Better Solved By SOAP Over REST?

  In the battle for web service supremacy SOAP and REST have been battling for years. In my personal opinion this debate should have never existed. Yes, both forms can be used to create an interactive web service, but each form of a service was developed independent of each other to solve two different yet similar problems. Based my research and experience I would have to say that REST should be the preferred web service methodology and SOAP should only be used in specific situations. Note, I did not say that I was against SOAP, and in fact I actually like to use SOAP when it is needed. Criteria for using SOAP: Does the service need a guaranteed level of reliability and security? Did the provider and consumer of the service agreed on a standardized data exchange format? Does the service need data context and state management? If you answer yes to any of these questions, then you may want to consider SOAP as the format for the web service. Another way to look at the relationship between REST and SOAP is to look at the medical field.  For most things a general doctor or you family health care provider can acceptably treat most conditions from the case of a common cold to a broken bone. A general doctor more aligns with REST in my opinion because for most service requirements REST fulfills a projects needs, but what happens if you need more of an advanced examination, you would go to a specialist. A specialist would already have experience dealing with specific issues that you are experiencing giving them specific context to how best treat you going forward. SOAP acts more like a specialist doctor giving that they understand the context of an issue and can treat it based on the state of other patients they have already treated. An example of where I would use SOAP over REST in real life would be a single sign-on application. I n these cases I need to check validate a username and password for authentication and authorization of a web page request. This service would need to maintain state while it authenticated a user and while it validated access to a web page on a subsequent request. This service must process every request for access and not allow caching to ensure that every request is processed and the appropriate users are allowed to view selected web pages. References: Rozlog, M. (2010). REST and SOAP: When Should I Use Each (or Both)? Retrieved 11 20, 2011, from Infoq.com: http://www.infoq.com/articles/rest-soap-when-to-use-each

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• The Latest News About SAP

  - by jmorourke

  Like many professionals, I get a lot of my news from Google e-mail alerts that I’ve set up to keep track of key industry trends and competitive news.  In the past few weeks, I’ve been getting a number of news alerts about SAP.  Below are a few recent examples: Warm weather cuts short US maple sugaring season – by Toby Talbot, AP MILWAUKEE – Temperatures in Wisconsin had already hit the high 60s when Gretchen Grape and her family began tapping their 850 maple trees. They had waited for the state's ceremonial tapping to kick off the maple sugaring season. It was moved up five days, but that didn't make much difference. For Grape, the typically month-long season ended nine days later. The SAP had stopped flowing in a record-setting heat wave, and the 5-quart collection bags that in a good year fill in a day were still half-empty. Instead of their usual 300 gallons of syrup, her family had about 40. Maple syrup producers across the North have had their season cut short by unusually warm weather. While those with expensive, modern vacuum systems say they've been able to suck a decent amount of sap from their trees, producers like Grape, who still rely on traditional taps and buckets, have seen their year ruined. "It's frustrating," said the 69-year-old retiree from Holcombe, Wis. "You put in the same amount of work, equipment, investment, and then all of a sudden, boom, you have no SAP." Home & Garden: Too-Early Spring Means Sugaring Woes  - by Georgeanne Davis for The Free Press Over this past weekend, forsythia and daffodils were blooming in the southern parts of the state as temperatures climbed to 85 degrees, and trees began budding out, putting an end to this year's maple syrup production even as the state celebrated Maine Maple Sunday. Maple sugaring needs cold nights and warm days to induce SAP flows. Once the trees begin budding, SAP can still flow, but the SAP is bitter and has an off taste. Many farmers and dairymen count on sugaring for extra income, so the abbreviated season is a real financial loss for them, akin to the shortened shrimping season's effect on Maine lobstermen. SAP season comes to a sugary Sunday finale – Kennebec Journal, March 26th, 2012 Rebecca Manthey stood out in the rain at the entrance of Old Fort Western keeping watch over a cast iron kettle of boiling SAP hooked to a tripod over a wood fire.  Manthey and the rest of the Old Fort Western staff -- decked out in 18th-century attire -- joined sugar houses across the state in observance of Maine Maple Sunday. The annual event is sponsored by the Department of Agriculture and the Maine Maple Producers Association.  She said the rain hadn't kept people from coming to enjoy all the events at the fort surrounding the production of Maple syrup.  "In the 18th century, you would be boiling SAP in the woods, so I would be in the woods," Manthey explained to the families who circled around her. "People spent weeks and weeks in the woods. You don't want to cook it to fast or it would burn. When it looks like the right consistency then you send it (into the kitchen) to be made into sugar." Manthey said she enjoyed portraying an 18th-century woman, even in the rain, which didn't seem to bother visitors either. There was a steady stream of families touring the fort and enjoying the maple syrup demonstrations. I hope you enjoy these updates on SAP – Happy April Fool’s Day!

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• Am I experienced enough to learn and develop immediately using Ruby on Rails?

  - by acheong87

  General Question I understand that discussions revolving around questions of this form run the risk of becoming too specific to help others. So, perhaps a better, general question would be: What kind of experience, if any, translates easily to Ruby on Rails; and if none, then what's the learning curve like, in comparison to other popular languages? Background I have the opportunity to build a website using whatever technologies I wish to use. It's a fairly simple website, for listing products, taking payments, managing customer data, providing a back-end portal for employees to manage data, possibly hooking in flight information (the products are travel related), possibly integrating a blog and all the social-networking goodies. Specific Problem I have to let the client know by tonight whether I'm interested in taking up this project, before he talks to other potential developers, but I'm on the fence. I already work a full-time C++ development job, so the money doesn't do it for me. It's the opportunity to (be paid to) learn some new technologies and to have a real, running product in the end. I've heard and read great things about Ruby, and am really intrigued. I zipped through some introductory Ruby tutorials, no sweat. However I found the Rails tutorials a little overwhelming, especially not being able to try it out anywhere. And researching Rails hosts like Heroku and EngineYard makes me think that maybe I don't know what I'm getting myself into. The ship's leaving port! I wish I had more time to learn, better yet play with the language, but I have to decide soon! Should I venture or pass? Additional Details My experiences are in C/C++/Tcl/Perl/PHP/jQuery, and basic knowledge of Java/C#. I didn't study C.S. formally so I wasn't exposed to design principles, programming paradigms, etc., which is my greatest concern. Will my lack of understanding in this realm make RoR frustrating to learn? Will it be so incompatible with a C++ "way" of thinking that I'll wish I never started? Am I putting my client at risk by attempting this? If it helps, I'm quick to learn new things (self-taught so far) and care a great deal about correctness, using things for their intended purposes, and so on. I've read numerous recommendations of Agile Development with Rails and would love to read it (though perhaps, while developing in parallel, for shortness of time). Worse comes to worst, I'd give up and do the standard LAMP gig, of course, not charging the client for wasted time. But I'm hoping to avoid the project altogether if it's gonna come down to that! Thanks in advance for any tips, insights, votes of confidence, votes of discouragement (for the better), and such.

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• Reduce ERP Consolidation Risks with Oracle Master Data Management

  - by Dain C. Hansen

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Reducing the Risk of ERP Consolidation starts first and foremost with your Data.This is nothing new; companies with multiple misaligned ERP systems are often putting inordinate risk on their business. It can translate to too much inventory, long lead times, and shipping issues from poorly organized and specified goods. And don’t forget the finance side! When goods are shipped and promises are kept/not kept there’s the issue of accounts. No single chart of counts translates to no accountability. So – I’ve decided. I need to consolidate! Well, you can’t consolidate ERP applications [for that matter any of your applications] without first considering your data. This means looking at how your data is being integrated by these ERP systems, how it is being synchronized, what information is being shared, or not being shared. Most importantly, making sure that the data is mastered. What is the best way to do this? In the recent webcast: Reduce ERP consolidation Risks with Oracle Master Data Management we outlined 3 key guidelines: #1: Consolidate your Product Data#2: Consolidate your Customer, Supplier (Party Data) #3: Consolidate your Financial Data Together these help customers achieve reduced risk, better customer intimacy, reducing inventory levels, elimination of product variations, and finally a single master chart of accounts. In the case of Oracle's customer Zebra Technologies, they were able to consolidate over 140 applications by mastering their data. Ultimately this gave them 60% cost savings for the year on IT spend. Oracle’s Solution for ERP Consolidation: Master Data Management Oracle's enterprise master data management (MDM) can play a big role in ERP consolidation. It includes a set of products that consolidates and maintains complete, accurate, and authoritative master data across the enterprise and distributes this master information to all operational and analytical applications as a shared service. It’s optimized to work with any application source (not just Oracle’s) and can integrate using technology from Oracle Fusion Middleware (i.e. GoldenGate for data synchronization and real-time replication or ODI with its E-LT optimized bulk data and transformation capability). In addition especially for ERP consolidation use cases it’s important to leverage the AIA and SOA capabilities as part of Fusion Middleware to connect these multiple applications together and relay the data into the correct hub. Oracle’s MDM strategy is a unique offering in the industry, one that has common elements across the top and bottom in Middleware, BI/DW, Engineered systems combined with Enterprise Data Quality to enable comprehensive Data Governance at all levels. In addition, Oracle MDM provides the best-in-class capabilities to master all variations of data, including customer, supplier, product, financial data. But ultimately at the center of Oracle MDM is your data, making it more trusted, making it secure and accessible as part of a role-based approach, and getting it to make sense to you in any situation, whether it’s a specific ERP process like we talked about or something that is custom to your organization. To learn more about these techniques in ERP consolidation watch our webcast or goto our Oracle MDM website at www.oracle.com/goto/mdm

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• SQL SERVER – Introduction to Big Data – Guest Post

  - by pinaldave

  BIG Data – such a big word – everybody talks about this now a days. It is the word in the database world. In one of the conversation I asked my friend Jasjeet Sigh the same question – what is Big Data? He instantly came up with a very effective write-up.  Jasjeet is working as a Technical Manager with Koenig Solutions. He leads the SQL domain, and holds rich IT industry experience. Talking about Koenig, it is a 19 year old IT training company that offers several certification choices. Some of its courses include SharePoint Training, Project Management certifications, Microsoft Trainings, Business Intelligence programs, Web Design and Development courses etc. Big Data, as the name suggests, is about data that is BIG in nature. The data is BIG in terms of size, and it is difficult to manage such enormous data with relational database management systems that are quite popular these days. Big Data is not just about being large in size, it is also about the variety of the data that differs in form or type. Some examples of Big Data are given below : Scientific data related to weather and atmosphere, Genetics etc Data collected by various medical procedures, such as Radiology, CT scan, MRI etc Data related to Global Positioning System Pictures and Videos Radio Frequency Data Data that may vary very rapidly like stock exchange information Apart from difficulties in managing and storing such data, it is difficult to query, analyze and visualize it. The characteristics of Big Data can be defined by four Vs: Volume: It simply means a large volume of data that may span Petabyte, Exabyte and so on. However it also depends organization to organization that what volume of data they consider as Big Data. Variety: As discussed above, Big Data is not limited to relational information or structured Data. It can also include unstructured data like pictures, videos, text, audio etc. Velocity:  Velocity means the speed by which data changes. The higher is the velocity, the more efficient should be the system to capture and analyze the data. Missing any important point may lead to wrong analysis or may even result in loss. Veracity: It has been recently added as the fourth V, and generally means truthfulness or adherence to the truth. In terms of Big Data, it is more of a challenge than a characteristic. It is difficult to ascertain the truth out of the enormous amount of data and the one that has high velocity. There are always chances of having un-precise and uncertain data. It is a challenging task to clean such data before it is analyzed. Big Data can be considered as the next big thing in the IT sector in terms of innovation and development. If appropriate technologies are developed to analyze and use the information, it can be the driving force for almost all industrial segments. These include Retail, Manufacturing, Service, Finance, Healthcare etc. This will help them to automate business decisions, increase productivity, and innovate and develop new products. Thanks Jasjeet Singh for an excellent write up.  Jasjeet Sign is working as a Technical Manager with Koenig Solutions. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Database, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Big Data

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• Retail CEO Interviews

  - by David Dorf

  Businessweek's 2012 Interview Issue has interviews with three retail CEOs that are worth a quick read.  I copied some excerpts below, but please follow the links to the entire interviews. Ron Johnson, CEO JCPenney Take me through your merchandising. One of the things I learned from Steve [Jobs]—Steve said three times in his life he had the chance to be part of the change of an interface. If you change the interface, you can dramatically change the entire experience of the product. For Steve, that was the mouse, the scroll wheel on the iPod, and then the [touch]screen. What we’re trying to do here is change the interface of retail. What we call that is the street, and you’re standing in the middle of it. When you walk into a store today, you’re overwhelmed by merchandise. There is a narrow aisle. Typically, it’s filled with product on tables and you’re overwhelmed with the noise of signs and promotions. Especially in the age of the Internet, the idea of going to a very large store and having so much abundance is actually not very appealing. The first thing you find here is you’re inspired. I have used the mannequins. The street is actually this new navigation path for a retail store. So if you come in here—you’ll notice that these aisles are 14 feet wide. These are wider than Nordstrom’s (JWN). Slide show of JCPenney store. Walter Robb, co-CEO Whole Foods What did you learn from the recent recession about selling groceries?It was a lot of humble pie, because our sales experienced a drop that I have never seen in 32 years of retail. Customers left us in droves. We also learned that there were some very loyal customers who loved Whole Foods (WFM), people who said, “I like what you stand for. I like coming here. I like this experience.” That was very affirming. I think the realization was that we’ve got some customers, and we need to make sure we know who they are. So instead of chasing every customer out there, we started doing customer discussion groups. We were growing for growth’s sake, which is not a good strategy. We were chasing the rainbow. We cut the growth in half overnight and said, “All right, slow down. Let’s make sure we’re doing this better and more thoroughly and more thoughtfully.” This company is a mission-based company. This company started to change the world by bringing healthier food to the world. It’s not about the money, it’s about the impact, and this company is back on track as a result of those experiences. Video of Whole Foods store tour. Kay Krill, CEO Ann Taylor You’ve worked in retail all your life. What drew you to it?I graduated from college, and I did not know what I wanted to do. Macy’s (M) came to campus to interview for their training program, and I thought, “Let me give it a try.” I got the job and fell in love with the industry. The president of Macy’s at the time said, “If you don’t wake up every morning dying to go to work, then retailing is not for you; it has to be in your blood.” It was in my blood. I love the fact that every day is different. You can get to be creative one day, financial the next day, marketing the next. I love going to stores. I love talking to associates. I love talking to clients. There’s not a predictable day.

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• Partner Webcast - Migration to Weblogic Server 11g

  - by lukasz.romaszewski(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:RO;} Partner Webcast - Migration to Weblogic Server 11g March 25th, 12noonCET (1pm  EET/ 11am GMT)   Description The Oracle WebLogic 11g application server product line is the industry's most comprehensive Java platform for developing, deploying, and integrating enterprise applications. It provides the foundation for application grid, which is an architecture that enables enterprises to outperform their competitors while minimizing operational costs. Agenda 1.      1. Introduction to the Oracle WebLogic Server 11g 2.      2. Migration Process overview 3.      3. Migrating from iAS 10g a.      SmartUpgrade utility introduction b.      SmartUpgrade Demo 4.      4. Migrating from other JEE application servers a.      Understanding potential caveats b.      Using WebLogic classloader mechanism to isolate application c.       Shared libraries overview 5.      5. Migrating Oracle Fusion Middleware components (Forms&Reports, ADF, SOA etc) 6.      6. Summary 7.      7. Q&A    Delivery Format This FREE online LIVE eSeminar will be delivered over the Web and Conference Call. To register, click here For any questions please contact [email protected]. Registrations received less than 24hours  prior to start time may not receive confirmation to attend.

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• The Evolution of Television and Home Entertainment

  - by Bill Evjen

  This is a group that is focused on entertainment in the aviation industry. I am attending their conference for the first time as it relates to my job at Swank Motion Pictures and what we do for our various markets. I will post my notes here. The Evolution of Television and Home Entertainment by Patrick Cosson, Veebeam TV has been the center of living rooms for sometime. Conversations and culture evolve around the TV. The way we consume this content has dramatically been changing. After TV, we had the MTV revolution of TV. It has created shorter attention spans, it made us more materialistic, narcissistic, and not easily impressed. Then we came to the Internet. The amount of content has expanded. It contains a ton of user-generated content, provides filtering, organization, distribution. We now have a problem. We are in the age of digital excess. We can access whatever we want. In conjunction with this – we are moving. The challenge we have now is curation. The trends  we see: rapid shift from scheduled to on demand consumption. A move to Internet protocols from cable Rapid fragmentation of media a transition from the TV set to a variety of screens Social connections bring mediators and amplifiers. TiVo – the shift to on demand It is because of a time-crunch Provides personal experiences Once old consumption habits are changed, there is no way back! Experiences are that people are loading up content and then bringing it with them on planes, to hotels, etc. Rapid fragmentation of media sources Many new professional content sources and channels, the rise of digital distribution, and the rise of user-generated content contribute to the wealth of content sources and abundant choice. Netflix, BBC iPlayer, hulu, Pandora, iTunes, Amazon Video, Vudu, Voddler, Spotify (these companies didn’t exist 5 years ago). People now expect this kind of consumption. People are now thinking how to deliver all these tools. Transition from the TV set to multi-screens The TV screen has traditionally been the dominant consumption screen for TV and video. Now the PC, game consoles, and various mobile devices are rapidly becoming common video devices. Multi-screens are now the norm. Social connections becoming key mediators What increasingly funnels traffic on the web, social networking enablers, will become an integral part of the discovery, consumption and sharing model for Television. The revolution will be broadcasted on Facebook and Twitter. There is business disruption There are a lot of new entrants Rapid internationalization Increasing competition from existing media players A fragmenting audience base Web browser Freedom to access any site The fight over the walled garden Most devices are not powerful enough to support a full browser PC will always be present in the living room Wireless link between PC and TV Output 1080p, plays anything, secure Key players and their challenges Services Internet media is increasingly interconnected to social media and publicly shared UGC Content delivery moving to IPTV Rights management issues are creating silos and hindering a great user experience and growth Devices Devices are becoming people’s windows into all kinds of media from all kinds of sources There won’t be a consolidation of the device landscape, rather the opposite Finding the right niche makes the most sense. We are moving to an on demand world of streaming world. People want full access to anything.

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• grub problem after grub-repair

  - by alireza

  I had two OS,win 7 and Ubuntu, I was working with win and went out of the room and when came back I saw Grub Rescue!!! I booted live and did grub_repaire and it still says multiple active partitions.operating system not found I feel that it can not find the ubuntu hard drive at all! ! ubuntu@ubuntu:/dev$ sudo fdisk -l Disk /dev/sda: 320.1 GB, 320072933376 bytes 255 heads, 63 sectors/track, 38913 cylinders, total 625142448 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0xde771741 Device Boot Start End Blocks Id System /dev/sda1 * 61 61 0 0 Empty /dev/sda2 2048 30146559 15072256 27 Hidden NTFS WinRE /dev/sda3 * 30146560 30351359 102400 7 HPFS/NTFS/exFAT /dev/sda4 30351360 334483299 152065970 7 HPFS/NTFS/exFAT ubuntu@ubuntu:/dev$ ls autofs dvdrw loop4 ppp ram5 shm tty15 tty29 tty42 tty56 ttyS10 ttyS24 uinput vcsa1 block ecryptfs loop5 psaux ram6 snapshot tty16 tty3 tty43 tty57 ttyS11 ttyS25 urandom vcsa2 bsg fb0 loop6 ptmx ram7 snd tty17 tty30 tty44 tty58 ttyS12 ttyS26 usbmon0 vcsa3 btrfs-control fd loop7 pts ram8 sr0 tty18 tty31 tty45 tty59 ttyS13 ttyS27 usbmon1 vcsa4 bus full loop-control ram0 ram9 stderr tty19 tty32 tty46 tty6 ttyS14 ttyS28 usbmon2 vcsa5 cdrom fuse mapper ram1 random stdin tty2 tty33 tty47 tty60 ttyS15 ttyS29 v4l vcsa6 cdrw fw0 mcelog ram10 rfkill stdout tty20 tty34 tty48 tty61 ttyS16 ttyS3 vcs vcsa7 char hpet mei ram11 rtc tty tty21 tty35 tty49 tty62 ttyS17 ttyS30 vcs1 vga_arbiter console input mem ram12 rtc0 tty0 tty22 tty36 tty5 tty63 ttyS18 ttyS31 vcs2 video0 core kmsg net ram13 sda tty1 tty23 tty37 tty50 tty7 ttyS19 ttyS4 vcs3 zero cpu log network_latency ram14 sda2 tty10 tty24 tty38 tty51 tty8 ttyS2 ttyS5 vcs4 cpu_dma_latency loop0 network_throughput ram15 sda3 tty11 tty25 tty39 tty52 tty9 ttyS20 ttyS6 vcs5 disk loop1 null ram2 sda4 tty12 tty26 tty4 tty53 ttyprintk ttyS21 ttyS7 vcs6 dri loop2 oldmem ram3 sg0 tty13 tty27 tty40 tty54 ttyS0 ttyS22 ttyS8 vcs7 dvd loop3 port ram4 sg1 tty14 tty28 tty41 tty55 ttyS1 ttyS23 ttyS9 vcsa ubuntu@ubuntu:/dev$ someone said { Remove the boot flag from sda1, by typing in a terminal: sudo fdisk /dev/sda1 Then press the 'a' key, and 'Enter'. Then press the '1' key, and 'Enter'. Then press the 'w' key, and 'Enter'. } but after grub-repair I got this log: http://paste.ubuntu.com/1371297/ then I try sudo fdisk /dev/sda1 and But It says unable to open /dev/sda1! which is right as sda1 is not in dev folder (look at the picture!) Can anybody help me? I need to work on my windows for the rest of the semester and don't care of my ubuntu. thank you

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• Oracle celebrates a successful Oracle CloudWorld in Bogotá

  - by yaldahhakim

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 written by: Diana Tamayo Tovar Oracle CloudWorld Bogotá began with scattered showers, rain and strong winds, inviting Colombians to spend a whole day in the social, mobile and complete world of Oracle Cloud. The event took place on November 6th with 807 attendees, 15 media representatives and 65 partners, who gathered to share the business value of Cloud along with Oracle executives and Colombian market leaders. Line-of-business leaders in sales and marketing, customer service and support, HR and talent management, and finance and operations, shared their ideas with Colombian customers, giving them a chance to learn, discover and engage with the tools, trends and concepts of Cloud. The highlights of the event included the presence of keynote speakers such as Bob Evans, Chief Communications Officer, and a customer testimonial session with top business leaders from insurance, finances, retail, communications and health Colombian industries, who shared their innovation experiences and success stories on workforce empowerment, talent management, cloud security, social engagement and productivity, providing best case scenarios on how Oracle has helped them transform their business with technologies like cloud, social collaboration and mobile applications. The keynote session was preceded by a customer success story from one of the largest virtual network operator in the country, providing an interesting case study of mobile banking innovation and a great customer testimonial of the importance of cross industry strategies and cloud technology. The event provided five different tracks on the main trends of how companies communicate and engage with different audiences, providing a different perspective on the importance of empowering brands through their customers, trusting and investing in technology for growth, while Oracle University shared their knowledge with “Oracle Cloud Fundamentals” a training lesson regarding Java Cloud, Database Cloud and other Oracle Cloud product technologies and solutions. The rainy day scenario included sideshows of aerial acrobatics and speed painting performances to recreate the environment of modern and flexible Cloud Solutions in a colorful and creative way. Oracle CloudWorld Bogotá was a great opportunity to expose invalid cloud Myths and the main concerns of the Colombian customers towards cloud, considering IDC Latin America studies stating that 93% of Colombian business leaders are interested in cloud but only 47% understand its business value. Spending a day in the cloud with 6 demogrounds stations, conference sessions, interesting case studies and customer testimonials will surely widen the endless market opportunities for Colombian customers, leaving them amazed with how Oracle Cloud works towards integration with other environments, non oracle applications, social media and mobile devices with bulletproof security infrastructure. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Exclusive Webcast Series Explains How Project Success Drives Business Success

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In the wake of the global financial crisis, organizations throughout the world are redoubling their efforts to enhance financial discipline, achieve operational excellence, and mitigate risk. How can they address all these areas with one comprehensive strategy? With enterprise project portfolio management solutions that provide greater transparency and visibility across all projects and portfolios, says Guy Barlow, Oracle director of industry strategy. In the following interview and in an exclusive, three-part webcast series, Barlow examines today’s new management realities and explains how organizations can succeed in this environment. Q: Financial discipline has always been important, what’s different today? A: A number of organizations are showing that by fiscally aligning projects with the business goals of their organizations, they can shave off hundreds of thousands if not millions of dollars in inefficiency and waste. For example, one Oracle customer, the Columbus Regional Airport Authority, reduced its unbudgeted costs from US$24.4 million to US$3.5 million, for an 88 percent improvement. Q: How do organizations achieve results like this? A: First, they need to have the vision to see project management as part of a broad and critical element in their overall enterprise strategy. That means using a single solution, such as Oracle‘s Primavera, to manage multiple projects across multiple functions within a company. So someone in corporate mergers and acquisitions as well as a capital projects team can standardize on the same technology. By doing so they all gain greater efficiency in planning and execution—because the technology can be configured for their specific roles and needs—and the IT organization really benefits from lower maintenance. Second, enterprises must give executive leaders—CFOs, COOs, and CEOs—visibility across the entire business to easily see what projects are on track and which ones are falling behind. In fact, once executives see the power of enterprise project portfolio management, uptake is very quick across the organization. Read the full interview here.

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• Case Management Patterns with Oracle Unified Business Process Management Suite

  - by Ajay Khanna

  Contributed by Heidi Buelow, Oracle Product Management Case Management was a hot topic all week at Oracle OpenWorld so I was excited to share our current features and upcoming plans at the session Thursday morning on Case Management Patterns with Oracle Unified Business Process Management Suite.  My colleague, Ravi Rangaswamy, the Case Management Development Manager, and I, Heidi Buelow, the Case Management Product Manager, discussed case management use case patterns with an interested audience.  We also talked about the current BPM Suite offering for Case Managment and showed a demo of our upcoming release where Case Management becomes a first class component in a BPM composite application. Case Management use case patterns cover a wide range of horizontal applications such as Accounts Payable, Dispute Resolution, Call Center, Employee OnBoarding, and many vertical applications in domains and industries such as Public Sector services, Insurance claims, and Healthcare.  Really, it is any use case where the resolution of a request may require a knowledge worker making decisions using experienced judgement in the current situation.  This allows for expidited care and customer satisfaction, both being highly valued for consumer loyalty, regulatory compliance, and efficient resolution. Today, BPM Suite provides the tools for creating Case Management applications using BPMN 2.0, Business Rules, and rich BAM and Case Analytics.  The Process Composer provides the agility to change rules and processes by the business users.  The case manager and case workers have the flexibilty they need.  With integrated content management and the concept of a BPM Process Spaces instance (case) space, the current release enables case management use case applications. In the next release, Case Management becomes a first class component. By this, we mean, Case is a separate component in the composite.  We are adding case attributes such as milestones, case events, case stakeholders, and more, providing a rich toolset for the use cases that require a flexible Case Management approach.  Activites become available according to the conditions that you specify and information can be protected by permissions indicated.  In BPM Studio, you design a Case and associate all of the attributes and activities that are needed, yet, at runtime you have the flexibility to add and change these as needed. We enjoyed sharing Case Management and it was well received by the audience.  The presentation is available online and we have viewlets of the demo that will be available at release time.

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• How (recipe) to build only one kernel module?

  - by Pro Backup

  I have a bug in a Linux kernel module that causes the stock Ubuntu 14.04 kernel to oops (crash). That is why I want to edit/patch the source of only that single kernel module to add some extra debug output. The kernel module in question is mvsas and not necessary to boot. For that reason I don't see any need to update any initrd images. I have read a lot of information (as shown below) and find the setup and build process confusion. I need two recipes: to setup/configure the build environment once steps to do after editing any source file of this kernel module (.c and .h) and converting that edit into a new kernel module (.ko) The sources that have been used are: build one kernel module - Google search http://www.linuxquestions.org/questions/linux-kernel-70/rebuilding-a-single-kernel-module-595116/ http://stackoverflow.com/questions/8744087/how-to-recompile-just-a-single-kernel-module http://www.pixelbeat.org/docs/rebuild_kernel_module.html How do I build a single in-tree kernel module? http://ubuntuforums.org/showthread.php?t=1153067 http://ubuntuforums.org/showthread.php?t=2112166 http://ubuntuforums.org/showthread.php?t=1115593 build one kernel module ubuntu - Google search 'make +single +kernel +module' - Ask Ubuntu 'make +kernel +module' - Ask Ubuntu My makefile results in: No rule to make target `arch/x86/tools/relocs.c', needed '"Invalid module format"' - Ask Ubuntu Driver installation: compiling source code for newer kernel Modprobe: 'Invalid nodule format', yet works after insmod "Symbol version dump" "is missing" - Google search http://stackoverflow.com/questions/9425523/should-i-care-that-the-symbol-version-dump-is-missing-how-do-i-get-one Where can I find the corresponding Module.symvers and .config files for 12.04.3 i386 server? "no symbol version for module_layout" when trying to load usbhid.ko Broken links inside Linux header file folder 'make modules_install' - Ask Ubuntu 'modules_install' - Ask Ubuntu Empty build directory in custom compiled kernel Not able to see pr_info output In which directory are the kernel source files and how can I recompile it? How can I compile and install that patched libata-eh.c file? 'modules_install +depmod' - Ask Ubuntu modules_install depmod - Google search "make modules_install" - Google search http://www.csee.umbc.edu/courses/undergraduate/CMSC421/fall02/burt/projects/howto_build_kernel.html http://unix.stackexchange.com/questions/20864/what-happens-in-each-step-of-the-linux-kernel-building-process https://wiki.ubuntu.com/KernelCustomBuild http://www.cyberciti.biz/tips/build-linux-kernel-module-against-installed-kernel-source-tree.html http://www.linuxforums.org/forum/kernel/170617-solved-make-modules_install-different-path.html "make prepare" - Google search "make prepare" "scripts/kconfig/conf --silentoldconfig Kconfig" - Google search http://ubuntuforums.org/showthread.php?t=1963515 ubuntu "make prepare" version - Google search http://stackoverflow.com/questions/8276245/how-to-compile-a-kernel-module-against-a-new-source https://help.ubuntu.com/community/Kernel/Compile How do I compile a kernel module? How to add a custom driver to my kernel? Compile and loading kernel module without compiling the kernel

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• Visual Studio 2010 plus Help Index : have your cake and eat it too

  - by Adrian Hara

  Although the team's intentions might have been good, the new help system in Visual Studio 2010  is a huge step backwards (more like a cannonball-shot-kind-of-leap really) from the one we all know (and love?) in Visual Studio 2008 and 2005 (and heck, even VS6). Its biggest problem, from my point of view, is the total and complete lack of the Help Index feature: you know...the thing where you just go and type in what you're looking for and it filters down the list of results automatically. For me this was the number one productivity feature in the "old" help system, allowing me to find stuff very quickly. Number two is that it's entirely web based and runs, by default, in the browser. So imagine, when you press F1, a new tab opens in your default browser pointing to the help entry. While this is wrong in many ways, it's also extremely annoying, cleaning up tabs in the browser becomes a chore which represents a serious productivity hit. These and many other problems were discussed extensively (and rather vocally) on connect but it seems MS seemed to ignore it and opt to release the new help system anyway, with the promise that more features will be added in a later release. Again, it kind of amazes me that they chose to ship a product with LESS features that the previous one and, what's worse, missing KEY features, just so it's "standards based" and "extensible". To be honest, I couldn't care less about the help system's implementation, I just want it to be usable and I would've thought that by now the software community and especially MS would've learned this lesson. In the end, what kind of saddens me is that MS regards these basic features as ones for the "power help user". I mean, come on! I mean a) it's not like my aunt's using Visual Studio 2010 and she represents the regular user, b) all software developers are, by definition, power users and c) it's a freakin help, not rocket science! As you can tell, I'm pretty pissed. Even more so because I really feel that the VS2010 & co. release really is a great one, with a lot of effort going into the various platforms and frameworks, most (if not all) of them being really REALLY good products. And then they go and screw up the help! How lame is that?!   Anyway, it's not all gloom-and-doom. Luckily there is a desktop app which presents a UI over the new help system that's very close to what was there in VS2008, by Robert Chandler (to which I hereby declare eternal gratitude). It still has some minor issues but I'll take it over the browser version of the help any day. It's free, pretty quick (on my machine ;)) and nicely usable. So, if you hate the new help system (passionately) like I do, download H3Viewer now.

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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Richard Lefebvre

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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• Java Oracle Installation /usr/bin/java: cannot execute binary file

  - by Dave

  Hi I've been trying for 1 day to get Oracle Java running on Ubuntu. I have a powermac g5 with Ubuntu 12.04 ppc64. uname -a : Linux LK37 3.2.0-53-powerpc64-smp #81-Ubuntu SMP Thu Aug 22 21:17:14 UTC 2013 ppc64 ppc64 ppc64 GNU/Linux lspci: david@LK37:~$ sudo lspc [sudo] password for david: sudo: lspc: command not found david@LK37:~$ sudo lspci 0000:00:0b.0 PCI bridge: Apple Inc. CPC945 PCIe Bridge 0000:0a:00.0 VGA compatible controller: NVIDIA Corporation NV43 [GeForce 6600 LE] (rev a2) 0001:00:00.0 Host bridge: Apple Inc. U4 HT Bridge 0001:00:01.0 PCI bridge: Broadcom BCM5780 [HT2000] PCI-X bridge (rev a3) 0001:00:02.0 PCI bridge: Broadcom BCM5780 [HT2000] PCI-X bridge (rev a3) 0001:00:03.0 PCI bridge: Broadcom BCM5780 [HT2000] PCI-Express Bridge (rev a3) 0001:00:04.0 PCI bridge: Broadcom BCM5780 [HT2000] PCI-Express Bridge (rev a3) 0001:00:05.0 PCI bridge: Broadcom BCM5780 [HT2000] PCI-Express Bridge (rev a3) 0001:00:06.0 PCI bridge: Broadcom BCM5780 [HT2000] PCI-Express Bridge (rev a3) 0001:00:07.0 PCI bridge: Apple Inc. Shasta PCI Bridge 0001:00:08.0 PCI bridge: Apple Inc. Shasta PCI Bridge 0001:00:09.0 PCI bridge: Apple Inc. Shasta PCI Bridge 0001:01:07.0 Unassigned class [ff00]: Apple Inc. Shasta Mac I/O 0001:01:0b.0 USB controller: NEC Corporation OHCI USB Controller (rev 43) 0001:01:0b.1 USB controller: NEC Corporation OHCI USB Controller (rev 43) 0001:01:0b.2 USB controller: NEC Corporation uPD72010x USB 2.0 Controller (rev 04) 0001:03:0c.0 IDE interface: Broadcom K2 SATA 0001:03:0d.0 Unassigned class [ff00]: Apple Inc. Shasta IDE 0001:03:0e.0 FireWire (IEEE 1394): Apple Inc. Shasta Firewire 0001:05:04.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5780 Gigabit Ethernet (rev 03) 0001:05:04.1 Ethernet controller: Broadcom Corporation NetXtreme BCM5780 Gigabit Ethernet (rev 03) david@LK37:~$ I tried various ways to install Oracle Java but I always end up with: bash: /usr/bin/java: cannot execute binary file At the moment I have Installed jdk-7u25-linux-x64.tar.gz in /usr/lib/jvm/jdk1.7.0/bin/ as said in this post I already tried the web install but I get a 404 error. I hope you can help me. I started using Ubuntu yesterday so please give me the complete terminal code, it will be a lot easier for me. For those who care I want to play Minecraft and with the OpenJDK I got a java.lang error. That's why I want to install Oracle Java.

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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Chris Warner

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

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• DotNetNuke 7.0 Only Weeks Away!

  - by sbwalker

  The software industry moves at a lightning pace, and it is only through constant focus and continuous investment that a software product can remain both stable and relevant over the long term. As we approach the 10 Year Anniversary of the DotNetNuke platform, it seems only fitting that we are on the verge of announcing yet another significant product milestone. DotNetNuke 7.0 is just around the corner and represents a bold step forward for our Content Management Platform, including substantial business productivity enhancements, investments in web platform relevance, and a significant overhaul and modernization of the user interface and user experience. It has been five months since I posted the announcement that the next major version of the platform was going to be DotNetNuke 7.0.  This announcement created tremendous excitement and anticipation in the DotNetNuke community, as major version increments have always been utilized as an opportunity  to introduce revolutionary new product features and capabilities. After months of intense product development, the finish line is finally in sight. With that, I am pleased to announce that we released a Release Candidate (RC) of DotNetNuke 7.0 yesterday. You can download the RC from our project page on Codeplex. A Release Candidate represents a software version which is very near to “release” quality. So although we will not be officially endorsing the RC for production use, or providing an official upgrade path, it does represent a significant milestone in our software development efforts ( if you are looking for a more detailed explanation of our software release terminology, I would encourage you to read the blog written by Co-Founder, Joe Brinkman titled "What's In A Name?" ). Modernizing a software platform does have its share of challenges from a backward compatibility perspective and, as usual, we are taking great care in ensuring a seamless upgrade path for our customers. In order to remain relevant and progressive, you need to be aware that DotNetNuke 7.0 has adopted a new set of baseline infrastructure requirements including ASP.NET 4.0.  As a result we are encouraging all major stakeholders in the ecosystem ( module developers, designers, partners, customers, etc... ) to take the opportunity to install the RC in their own local environments. This is the last opportunity to let us know about any final issues which may need to be addressed prior to final release. Mark your calendars now… the expected public release date (RTM) for DotNetNuke 7.0 will be Wednesday, November 28th. On a side note, we expect to release a 6.2.5 Maintenance version today. This release contains some high priority product quality improvements as well as security patches for some vulnerabilities reported through our standard ecosystem channels. As a result we will be encouraging all of our customers to upgrade to the 6.2.5 release as soon as it is available. I hope everyone is as excited as I am about the upcoming DotNetNuke 7.0 release. Please take the opportunity over the next week to put the new platform through its paces. Remember, only through our collective efforts can we ensure that this release has the greatest market impact of any DotNetNuke release to date.

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• WebCenter Customer Spotlight: College of American Pathologists

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary College of American Pathologists Goes Live with OracleWebCenter - Imaging, AP Invoice Automation, and EBS Managed Attachment with Support for Imaging ContentThe College of American Pathologists (CAP), the leading organization of board-certified pathologists serving more then 18,000 physician members, 7,000 laboratories are accredited by the CAP, and approximately 22,000 laboratories are enrolled in the College’s proficiency testing programs. The business objective was to content-enable their Oracle E-Business Suite (EBS) enterprise application by combining the best of Imaging and Manage Attachment functionality providing a unique opportunity for the business to have unprecedented access to both structure and unstructured content from within their enterprise application. The solution improves customer services turnaround time, provides better compliance and improves maintenance and management of the technology infrastructure. Company OverviewThe College of American Pathologists (CAP), celebrating 50 years as the gold standard in laboratory accreditation, is a medical society serving more than 17,000 physician members and the global laboratory community. It is the world’s largest association composed exclusively of board certified pathologists and is the worldwide leader in laboratory quality assurance. The College advocates accountable, high-quality, and cost-effective patient care. The more than 17,000 pathologist members of the College of American Pathologists represent board-certified pathologists and pathologists in training worldwide. More than 7,000 laboratories are accredited by the CAP, and approximately 23,000 laboratories are enrolled in the College’s proficiency testing programs.  Business ChallengesThe CAP business objective was to content-enable their Oracle E-Business Suite (EBS) enterprise application by combining the best of Imaging and Manage Attachment functionality providing a unique opportunity for the business to have unprecedented access to both structure and unstructured content from within their enterprise application.  Bring more flexibility to systems and programs in order to adapt quickly Get a 360 degree view of the customer Reduce cost of running the business Solution DeployedWith the help of Oracle Consulting, the customer implemented Oracle WebCenter Content as the centralized E-Business Suite Document Repository.  The solution enables to capture, present and manage all unstructured content (PDFs,word processing documents, scanned images, etc.) related to Oracle E-Business Suite transactions and exposing the related content using the familiar EBS User Interface. Business ResultsThe CAP achieved following benefits from the implemented solution: Managed Attachment Solution Align with strategic Oracle Fusion Middleware platform Integrate with the CAP existing data capture capabilities Single user interface provided by the Managed Attachment solution for all content Better compliance and improved collaboration  Account Payables Invoice Processing Imaging Solution Automated invoice management eliminating dependency on paper materials and improving compliance, collaboration and accuracy A single repository to house and secure scanned invoices and all supplemental documents Greater management visibility of invoice entry process Additional Information CAP OpenWorld Presentation Oracle WebCenter Content Oracle Webcenter Capture Oracle WebCenter Imaging Oracle  Consulting

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• Impulsioned jumping

  - by Mutoh

  There's one thing that has been puzzling me, and that is how to implement a 'faux-impulsed' jump in a platformer. If you don't know what I'm talking about, then think of the jumps of Mario, Kirby, and Quote from Cave Story. What do they have in common? Well, the height of your jump is determined by how long you keep the jump button pressed. Knowing that these character's 'impulses' are built not before their jump, as in actual physics, but rather while in mid-air - that is, you can very well lift your finger midway of the max height and it will stop, even if with desacceleration between it and the full stop; which is why you can simply tap for a hop and hold it for a long jump -, I am mesmerized by how they keep their trajetories as arcs. My current implementation works as following: While the jump button is pressed, gravity is turned off and the avatar's Y coordenate is decremented by the constant value of the gravity. For example, if things fall at Z units per tick, it will rise Z units per tick. Once the button is released or the limit is reached, the avatar desaccelerates in an amount that would make it cover X units until its speed reaches 0; once it does, it accelerates up until its speed matches gravity - sticking to the example, I could say it accelerates from 0 to Z units/tick while still covering X units. This implementation, however, makes jumps too diagonal, and unless the avatar's speed is faster than the gravity, which would make it way too fast in my current project (it moves at about 4 pixels per tick and gravity is 10 pixels per tick, at a framerate of 40FPS), it also makes it more vertical than horizontal. Those familiar with platformers would notice that the character's arc'd jump almost always allows them to jump further even if they aren't as fast as the game's gravity, and when it doesn't, if not played right, would prove itself to be very counter-intuitive. I know this because I could attest that my implementation is very annoying. Has anyone ever attempted at similar mechanics, and maybe even succeeded? I'd like to know what's behind this kind of platformer jumping. If you haven't ever had any experience with this beforehand and want to give it a go, then please, don't try to correct or enhance my explained implementation, unless I was on the right way - try to make up your solution from scratch. I don't care if you use gravity, physics or whatnot, as long as it shows how these pseudo-impulses work, it does the job. Also, I'd like its presentation to avoid a language-specific coding; like, sharing us a C++ example, or Delphi... As much as I'm using the XNA framework for my project and wouldn't mind C# stuff, I don't have much patience to read other's code, and I'm certain game developers of other languages would be interested in what we achieve here, so don't mind sticking to pseudo-code. Thank you beforehand.

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• Best Ati Radeon x1200 drivers for 12.10

  - by Jaclyn

  [Long story short is at the bottom if you don't care about my ranting] Ok, well, I have the unfortunate distinction of having an Acer Extensa 4420 (Yes, the model with the faulty motherboard, and no, I do not know how it is still working either). Long story short I need the best drivers for my Ati Radeon x1200 integrated graphics card. The Ati Propriatary drivers for 12.10 no longer supports my video card. Currently when I try to play Minecraft, or any game really, the framerate is quite terrible despite the fact that my handy dandy system load monitor says that I have plenty of memory and CPU power (Mind you, this is when I'm not playing minecraft; that kind of uses up all of my resources unless it's on the worst graphical settings, and even then I have terrible framerate, but plenty of resources left over). I tried the fglrx through a workaround guide, and it completely killed my display and I had to uninstall it. I'm considering just trying to install fglrx through synaptic, but I am hesitant to do so since I don't want a repeat of the BSBDD!!! (Black Screen of Bad Drivers 'o DOOOM!!!), so I will wait until after I get some input from you fine ladies and gentlemen on to what your advice it. ok, so I'm running xubuntu 12.10 64 bit. I upgraded from 10.10 to 11.04. Then about a month ago I went from natty to quantal via the update option in the package updater, and then I decided that I was sick of gnome so I installed xfce. I did not install new drivers from natty to when I wound up at 12.10, so that shouldn't have changed, and they were indeed quite terrible back then, but now I'm using xubuntu as my main os, so I actually need good drivers. uuuugh. Anyway, long story short: I need to know what are the best drivers available for my card, and how to install them, because I am a linux novice, and I have tried everything that I can think of, including search google. Small edit: I forgot to note that since I upgraded to 12.10, my VGA out does not work (I haven't had a chance to try the s-video yet), and possibly related, the USB port on that side of my laptop does not work anymore either.

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• Seizing the Moment with Mobility

  - by Kathryn Perry

  A guest post by Hernan Capdevila, Vice President, Oracle Fusion Apps Mobile devices are forcing a paradigm shift in the workplace – they’re changing the way businesses can do business and the type of cultures they can nurture. As our customers talk about their mobile needs, we hear them saying they want instant-on access to enterprise data so workers can be more effective at their jobs anywhere, anytime. They also are interested in being more cost effective from an IT point of view. The mobile revolution – with the idea of BYOD (bring your own device) – has added an interesting dynamic because previously IT was driving the employee device strategy and ecosystem. That's been turned on its head with the consumerization of IT. Now employees are figuring out how to use their personal devices for work purposes and IT has to figure out how to adapt. Blurring the Lines between Work and Personal Life My vision of where businesses will be five years from now is that our work lives and personal lives will be more interwoven together. In turn, enterprises will have to determine how to make employees’ work lives fit more into the fabric of their personal lives. And personal devices like smartphones are going to drive significant business value because they let us accomplish things very incrementally. I can be sitting on a train or in a taxi and be productive. At the end of any meeting, I can capture ideas and tasks or follow up with people in real time. Mobile devices enable this notion of seizing the moment – capitalizing on opportunities that might otherwise have slipped away because we're not connected. For the industry shapers out there, this is game changing. The lean and agile workforce is definitely the future. This notion of the board sitting down with the executive team to lay out strategic objectives for a three- to five-year plan, bringing in HR to determine how they're going to staff the strategic activities, kicking off the execution, and then revisiting the plan in three to five years to create another three- to five-year plan is yesterday's model. Businesses that continue to approach innovating in that way are in the dinosaur age. Today it's about incremental planning and incremental execution, which requires a lot of cohesion and synthesis within the workforce. There needs to be this interweaving notion within the workforce about how ideas cascade down, how people engage, how they stay connected, and how insights are shared. How to Survive and Thrive in Today’s Marketplace The notion of Facebook isn’t new. We lived it pre-Internet days with America Online and Prodigy – Facebook is just the renaissance of these services in a more viral and pervasive way. And given the trajectory of the consumerization of IT with people bringing their personal tooling to work, the enterprise has no option but to adapt. The sooner that businesses realize this from a top-down point of view the sooner that they will be able to really drive significant innovation and adapt to the marketplace. There are a small number of companies right now (I think it's closer to 20% rather than 80%, but the number is expanding) that are able to really innovate in this incremental marketplace. So from a competitive point of view, there's no choice but to be social and stay connected. By far the majority of users on Facebook and LinkedIn are mobile users – people on iPhones, smartphones, Android phones, and tablets. It's not the couch people, right? It's the on-the-go people – those people at the coffee shops. Usually when you're sitting at your desk on a big desktop computer, typically you have better things to do than to be on Facebook. This is a topic I'm extremely passionate about because I think mobile devices are game changing. Mobility delivers significant value to businesses – it also brings dramatic simplification from a functional point of view and transforms our work life experience. Hernan CapdevilaVice President, Oracle Applications Development

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• Why learn Flash Builder 4 (Flex) when I can just use Flash Professional?

  - by Jason McKenna

  I want to learn Flash Builder 4 (Flex) because I see sooo many jobs requesting experience with it. i also just like knowing stuff. I am also very interested in focusing on RIA development now. BUT... can anyone tell me CLEARLY why the heck I would ever use FLEX over Flash Pro?? it is a time investment, so is it worth it? All I read are misguided posts about how Flash Pro is for games and banner ads, and Flex is for programmers and RIAs blah blah... this simply isn't so from my 9 years of contracting experience. I'm 99.9% certain that I can build anything a flex developer can build, but using Flash Pro. I can build powerful AS3-driven apps for the desktop, mobile device, or browser, and I can link to databases with XML and I can import text files and communicate with ColdFusion and everything. The advantage with Flash Pro is that I can also easily and clearly animate transitions and build custom elements that look the way I want/need them to look for my specific client. Why would I want to use a bunch of pre-built components that drive my file sizes to the moon?? Who is happy with a drag-n-drop button?? Is Flex just a thing made for programmer people with no artistic inclination? What is the advantage of using it?? It takes me back to Visual Basic class. Seems like a pain to have to use multiple tools to import crap from Flash Pro into Flex and yada yada... why when I can do it all nicely in Flash Pro to begin with. Am I clueless, or missing some major piece of the puzzle? Thanks for any clarity. PS, I couldn't care less about the code editors. It aint that bad people. They make it out like the thing doesn't even respond to keyboard input or something. Does everthing I need it do anyways. Please help out here. If I just dont need to learn it, I dont want to waste the time. Jase

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