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  • How important is a single-player mode in a 2-player game?

    - by Davy8
    So say you have a 2 player game, taking Chess as an example (except it's an original game with no ready-to-go AI available). Let's say there's also a social-aspect to the meta-game, so let's say it's a Chess game on Facebook where you can challenge your friends. How important is it to have a single-player mode, knowing that an AI will need to be created (I've done minimax AI for tic tac toe, but nothing too sophisticated)? Is it important enough that it should be in the initial launch of the game? Can it wait for a future iteration (knowing that being hosted on the web means the game can be updated at any time)?

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  • B2B training material

    - by JuergenKress
    At our SOA Community Workspace (SOA Community membership required) you can find the latest B2B training material including training videos. B2B Technical Webcast - Part 1 - Feb 7 2013 - PPT.pptx B2B Technical Webcast - Part 2 - Feb 19 2013 - PPT.pptx B2B Technical Webcast - Part 1 - Feb 7 2013 - Audio & Video.wmv B2B Technical Webcast - Part 2 - Feb 19 2013 - Audio & Video.wmv Visit our next B2B and Adapters partner training August 26th-30th 2013 in Lisbon SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: b2b,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Oracle University New Courses (Week 12)

    - by swalker
    Oracle University released the following new (versions of) courses recently: Database Oracle Enterprise Manager Cloud Control 12c: Install & Upgrade (2 days) Using Oracle Enterprise Manager Cloud Control 12c Introduction to Big Data (1 day seminar) Introduction to Oracle NoSQL Database (1 day seminar) Oracle Database Administration I: Certification Exam Preparation Seminar (Training On Demand) Development Tools Oracle Database SQL: Certification Exam Preparation Seminar (Training On Demand) MySQL MySQL for Beginners (4 days) Fusion Middleware Oracle Service Bus 11g: System Admin, Design & Integrate Accelerated (5 days) Oracle WebLogic Server 11g: Administration Essentials (Training On Demand) Oracle Solaris Developing and Deploying Applications on Oracle Solaris 11 (3 days) Fusion Applications Fusion Applications: Installation and Administration (4 days) E-Business Suite R12.x Oracle E-Business Suite Essentials for Implementers (Training On Demand) R12.x Implement Oracle Workflow (Training On Demand) R12.x Oracle Applications System Administrator Fundamentals (Training On Demand) PeopleSoft PeopleSoft PeopleTools I Rel 8.50 (Training On Demand) Get in contact with your local Oracle University team for more details and course dates. Stay Connected to Oracle University: LinkedIn OracleMix Twitter Facebook Google+

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  • How to to let Google know about dynamic content?

    - by Yaniv
    Im looking for the best practice to let Google know about a vast number of dynamically created content. Let's say (I mean - dream) that I'm Facebook, and I want to let Google to index all the users' posts. Sitemap.xml may be the answer for this but they are limited to 50,000 URLs in each site map. I know that I can create 500 sitemaps and create a sitemap for sitemaps, but they are also limited, 25,000,000 URLS sounds quite enough at the moment, but could cause problems in the future. I.E - stackoverflow already has 3 Million posts, probably sitemap is not the solution for them. Creating a page with paging, and links to all the dynamic data. i guess this is what stackoverflow did by creating this page here: http://stackoverflow.com/questions So I think that Option 2 is the answer, but it seems to me that sitemaps might have some added value. So what should i do?

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  • EMEA OTN Virtual Technology Summit - Hands-On Learning

    - by Thanos Terentes Printzios
    The Oracle Technology Network (OTN) is excited to invite you to our first Virtual Technology Summit. EMEA – Thursday July 10th / 9am to 1pm BST / 10am – 2pm CET / 12pm to 4pm MSK / GST - Register Now Learn first hand from Oracle ACEs, Java Champions, and Oracle product experts, as they share their insight and expertise on using Oracle technologies to meet today’s IT challenges. This interactive, online event offers four technical tracks, each with a unique focus on specific tools, technologies, and tips in these focus areas. Java – Big Trends and Technologies – Java lets you mine Big Data, build robust apps with HTML5, JavaScript and Java EE, and expand into the Internet of Things. Experts will present and you’ll be able to chat with them live online. Don’t miss out on this great opportunity to learn from some of the best minds in the Java community. Systems – OS Tips and Tricks for Sysadmins – Learn first hand how to configure Oracle Linux to run Oracle Database 11g and 12c, how to use the latest networking capabilities in Oracle Solaris 11, and how to troubleshoot networking problems in Unix and Linux systems. Database – Mastering Oracle Database Management & Development Techniques – Experts will present advanced features and management methods that will help you master your Oracle Database capabilities and drive greater performance, agility and manageability of your IT implementation. This track will build upon your skills with data management, migration, and performance. Middleware – The Architecture of Analytics: Big Time Big Data and Business Intelligence – This track will present a solution architect’s perspective on how business intelligence products in Oracle’s Fusion Middleware family and beyond fit into an effective big data architecture, and present insight and expertise from Oracle ACEs specializing in business Intelligence to help you meet your big data business intelligence challenges. This same content is being offered at 3 different dates listed below, at times convenient for all regions Americas - Wednesday July 9th EMEA – Thursday July 10th APAC English - July 16th 9am to 1pm PST12pm to 4pm  EST1 to 5 pm BRTRegister 9am to 1pm BST10am – 2pm CET12pm to 4pm MSK / GSTRegister IST – 10:00amSG – 12:30pmAEST – 2:30pmRegister The full event agenda is available at https://wikis.oracle.com/display/OTNVirtualTechSummit/Home

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  • Oracle ADF Mobile is Now Available!

    - by Michelle Kimihira
    We are happy to announce availability of Oracle ADF Mobile, part of Oracle ADF (Application Development Framework). Oracle ADF is an HTML5 & Java-based framework that enables developers to build and deploy to iOS and Android devices from one application code base. By using open standards like HTML5 for a cross-platform consistent interface and Java for the application logic, companies can readily leverage existing skill and resources to develop mobile applications for iOS and Android.  There’s no need to learn a new platform specific programming language for each device.  With Oracle ADF Mobile -  you simply write once, deploy to many! Read the press release here.     On Wednesday, we will be featuring a blog on developing mobile applications and exploring the different options: Web, Native, or Hybrid. Additional Information Blog: ADF Blog Product Information on OTN: ADF Mobile Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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  • Is YQL still used?

    - by Andrea
    A few years ago, following the explosion of custom web APIs from various services around the world, Yahoo! launched the YQL service, which allows to query data from a variety of different providers with a unified Yahoo Query Language. Having worked with the APIs of Twitter, Instagram, Facebook, Google Maps, YouTube and more, I very much enjoy the idea. However, I do not see it mentioned often, and of course this is one of those efforts that makes sense when enough people follow it and expose their API through this layer. Are there some statitics of usage? Or some declarations from Yahoo about the destiny of YQL? I would also be interested in hearing your experience if you have tried it directly.

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  • Slow on browsing web, but normal when using apt-get

    - by Arif Setyawan
    I have a problem with my fresh instalation of Ubuntu 11.10. The problem happen when i start up my browser and accessing website such google, askubuntu.com, facebook and other sites. frustate on the situation i try watch the progress in system monitor. the result from monitor shows that there is no data transfer when i try to accessing the page. firstly, i assume that it is the trouble from my ISP or my home connection. But it is not. When i try pinging google it shows transaction between my computer and the network but still null from browser. Then i tried to test the aptitude and it was work fine but still the browser won't recieve any packet from the internet. Here is the detail of my tools : Laptop : Toshiba Satellite e205 (network card atheros) Operating System : Ubuntu 11.04 dual booted with Win7 Browser : Mozilla Firefox comes up with the Ubuntu 11.10 installation Chrome : Last version (just yesterday install it) Thank You before :) [this question posted via win]

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  • Oracle University Partner Enablement Update (4th April)

    - by swalker
    Get ready for Fusion Applications Implementations Oracle University has scheduled the first Oracle Fusion Applications Implementation courses. To view see: Italy France The Netherlands UK If you can’t find an In Class event in a country near you, why don’t you try a Live Virtual Class? View the UK link above and check out the Location: Online. All courses can be booked via the websites. For more information, assistance in booking and scheduling requests contact your local Oracle University Service Desk. Stay Connected to Oracle University: LinkedIn OracleMix Twitter Facebook Google+

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  • Missed OpenWorld? Fear not. Customer Service Presentations for you!

    - by Tuula Fai
    As a Customer Service professional, you know the most frightening thing is having mission-critical systems go down when you’re trying to support customers. So while others are munching on candy this Halloween, why not spend your time listening to these Oracle OpenWorld sessions?   Oracle Service Vision and Roadmap Oracle RightNow Cross-Channel Contact Center Oracle RightNow Web Customer Service Oracle RightNow Chat Cloud Service & Oracle RightNow Virtual Assistant Cloud Service Oracle RightNow Social Customer Service Oracle RightNow Cloud Service - Upgrades Oracle Service – EBS Field Service Oracle Service – Siebel Service Oracle Service – Siebel Field Service In these presentations, you will learn the latest capabilities available in Oracle’s Service solutions for delivering a great customer experience. Like the ability to … Serve Your Customers Anywhere to maintain one seamless dialogue Turn Your Contact Center into a Profit Center by giving personal offers Use Social to Get Ahead of Service Issues by capturing and responding to posts Offer Help a Click Away on your support site at the point of need Humanize Web Self-Service with a Virtual Assistant that uses natural conversation As journalist Robert Liparulo said, “Knowledge was like candy: you never turned it down, especially if you didn't have to work too hard to get it.” It’s right here. Listen, Learn and Lead.

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  • At what point should data be sent back to server?

    - by whamsicore
    A good example would be the stackexchange "rate" button. When a post is upvoted the arrow changes color immediately. However there is a grace period for one to edit one's vote decision (oops! voted by mistake?). Is the upvote action processed immediately or does is only process after a set time period, or when the user leaves the page? How exactly is this rating processed? What is the standard for handling dynamic page edits (e.g. stackexchange rating, facebook posts?)

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  • Sound works for only one user at a time

    - by Patrick
    I've noticed that sound becomes unavailable to me when someone else is logged into my machine and playing music (or has facebook open) in the other account. I've had to ask them to unlock their account and turn it off so I can get sound in my own stuff. Even in sound preferences, the hardware itself disappears and output is "dummy sound". Is there a way to prevent this from happening? What would be really good is if I could turn down the volume (or mute entirely) all the sounds on all other accounts on a per-user basis from my sound preferences without affecting whatever setting they have - essentially saying whenever user A is logged in, all sounds from user B's account are muted and anything from user C's account is at 50% while I can still have my own at full volume.

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  • Taking our Friendships to the next level.

    - by RedAndTheCommunity
    Red Gate have been running the Friends of Red Gate program for years now, and over that time we've built some great relationships with some truly awesome members of the SQL and .NET communities. When I took over the running of the program from Annabel in 2011, I was overwhelmed by the enthusiasm and commitment of our Friends. There were just so many of them, however, that it was hard to make the most of the relationships we had with people, and I wanted to fix that. I decided to survey all our Friends, to find out what they wanted to get out of, and put into, being in the Friends of Red Gate (FoRG) program. From the results of that survey, I identified 30 FoRGs that were really willing and able to go that step further to help Red Gate improve their tools, improve their relationship with the community, and improve the Friends of Red Gate program. Those 30 Friends of Red Gate have been awarded 'FoRG+' status. That means they'll: Have a closer relationship with the product teams, by getting involved in projects Have even more access to the inside track about the tools they're interested in Get the opportunity to come visit us at the Red Gate office and really influence the development of the tools. Plus more, depending on how the individual FoRG+ wants to work with us. This doesn't mean I've forgotten our other Friends; I'm working on ways to improve their experience of the Friends of Red Gate program. I'll write about them in another post. If you're an existing Friend of Red Gate, and you're interested in finding out how to get involved in the FoRG+ program, then I'd love to chat to you. For anyone that's interested in joining the Friend of Red Gate program, take a look at the web page dedicated to the program, and get in touch at [email protected] to be put on the waiting list for our 2013 program.

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  • Build in better usability with UX Direct

    - by JuergenKress
    The Oracle Applications User Experience team has created a program called Oracle UX Direct to provide customers, partners, and consultants in the enterprise industry with design best-practices and tools that they can leverage to make their enterprise implementations more successful. Read the Voice of User Experience, or VoX, blog to learn more about why the program was created, and visit the UX Direct web site to find out how to introduce design thinking during the implementation stage. Create a solution that best fits the needs of users from the beginning. Read more about UX Direct on VoX. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: UX,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • What is the target of Unity?

    - by burli
    First Unity was developed for Netbooks. But the Netbook Market is shrinking. Unity is not specialized for tablet pcs like Android 3, but it may work well with some specialized Apps for those devices. Unity is still nice for Notebooks with small displays, but there is no big advantage on the desktop compared with other desktop environments like Gnome 2/3 or KDE. So what's the point? My first suggenstion was a hybrid between tablet pc and a desktop, for example for a manager. He can plug the tablet in a docking station in his office and he can work at a normal desktop, whats not possible with iOS or Android. If he is in a meeting he can use it as a tablet to make notes, for example. Or if he is somewhere else outside the office or the company. Same for normal users. They can dock the tablet and use it like a normal desktop pc or they can lie on the couch and browse in the web, read a book or chat with friend. So, thats my suggestion. But what is the real plan for Unity or Ubuntu in general? I'm curious ;)

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  • Unified Communications Suite Ships New Version

    - by joesciallo
    We shipped the latest version (7.0.5.0.0) of Unified Communications Suite. The following information should get you started: Get the Software New Features Release Notes Some Changes for 7.0.5.0.0 Convergence: Version 3.0.0.0.0 enables you to use the add-on framework to add third-party services to the Convergence UI. These services include: Advertising Click-to-call service Multinetwork IM SMS (both one-way and two-way) Social media applications (Facebook, Twitter, and Flickr) Video and voice calling capability For more information, see Overview of Add-on Services in Convergence. Calendar Server: Version 7.0.4.14.0 provides a number of security enhancements, including supporting the SSL protocol for all front-end and back-end communications, and the ability to list hosts that are allowed to send iSchedule POST requests. For more information, see Securing Communications to Calendar Server Back Ends. New Platform Support: Oracle GlassFish Server 3, Oracle Solaris 11, and Oracle Enterprise Linux 6.x are supported in this release of Communications Suite.

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  • Gartner Business Process Management Excellence Awards 2014

    - by JuergenKress
    We are now accepting Nominations for the 2014 Gartner Business Process Management Excellence Awards. What are the Gartner Business Process Management Excellence Awards? Gartner Business Process Management (BPM) Excellence Awards program highlights world-class BPM programs and projects that deliver business results by broadly sharing their successes, challenges and insights. If you have recently implemented a successful BPM program or project with resulting business impact, do not miss out on the opportunity to publicize this accomplishment and honor those responsible for its success. Whatever your industry or government sector, and no matter the focus of your BPM program or project, we want to hear your story. Apply today. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Garnter,BPM award,BPM,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • What do the participants say about the Open Day in South Africa?

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 On the 26th of September, a group of students who were specifically selected to attend an Open day at Oracle South Africa, joined us at our offices in Woodmead, Johannesburg. The Conference room was filled with inquisitive minds. What we had in store for them was a detailed presentation about Oracle which was delivered by Zuko - Cluster Leader: Tech GB South Africa. The student’s many questions were all answered especially when we started addressing the opportunities we have and detailed information on our Graduate Programme. Our employees then came to talk about their experience. This allowed all the students to have an integrated learning experience. By inviting the students to walk around our Oracle Offices allowed them to see, talk, experience a bit of the culture and ask more questions. Here is some of the feedback from the attendees: Maxwell Moloi: “The open day truly served its purpose and exceeded expectations in the sense that I got to find out more about Oracle and all the different opportunities it has to offer. The fact that Oracle supplies a full solution to a customer and not just part of it and how the company manages to setup professional development for their employees is what entices me to want to join the rapidly growing team of Oracle.” Nqobile Mabaso: “I found the open day to be quite informative and enlightening because coming from a marketing background I could apply the knowledge I got from varsity to the Company I was able to point out what they do as part of their corporate social responsibility (Oracle recently partnered with the department of education to build a school), how Oracle emphasizes on relationship building because they know they sell to people and not companies and how they offer the full stack of solutions which gives them a competitive advantage over their competitors.” Nondumiso Mvelase: “The Open Day was a wonderful experience for me especially because I have never been part of an Open Day before, so it was absolutely amazing for me. It gave me a good idea of how it is to be part of Oracle. We were served with lovely breakfast and lunch which I enjoyed. I wish the Open Day went on for a whole week. Seeing and hearing from 2013 Graduates, telling us about their experience within Oracle was very inspiring to me. They were encouraging us to work hard if we ever got the opportunity they had. After hearing this from them I will definitely not take it for granted.” Itumeleng Moraka: “Before I walked into the Oracle offices all that was in my mind was databases and cloud storage. I was then surrounded by passionate, enthusiastic and welcoming employees. I came across a positive energy within the multinational company. I realized that Oracle is not a company that operates in survival mode. This may sound idealistic, but they operate in a non-traditional way investing more into innovation, they stay focused on what matters most about where technology is going and at the same time they are not losing sight of how their products make a difference in the world.” For more information on how to be part of the Oracle Graduate Programme please follow us on Facebook! https://www.facebook.com/CampusAtOracle /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • An error when installing MVVM Light templates for VS10 Express

    - by Laurent Bugnion
    If you tried to install the Visual Studio 2010 Express project and item templates of MVVM Light V3 SP1 (with the Windows Phone tools hotfix), you may have encountered an error when unzipping the package, telling you that a file was corrupted. This error was reported to me a couple of times, and I was able to reproduce the issue. I just published a new version that takes care of this issue. If you encountered that error when installing, please download the new version and try again. Note that the error was only there for the Visual Studio 2010 Express version of the templates. No other changes were made.   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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  • How do I pitch ASP.NET over PHP to a potential client?

    - by roman m
    I work at a Microsoft shop doing mainly web development. We had a client who asked us to review (improve) the data model for his web app, but said that he wants to develop his app in PHP (he knows "a guy" who can do it). When I asked him why he wants to go with PHP, he gave me the standard set of arguments from the 90's: Microsoft is evil, and PHP is free Writing an ASP.NET app is more expensive (software-wise) Why would Facebook use PHP if it was a bad idea? [classic] He had a few more comments about the costs associated with going .NET. The truth is that "Microsoft is expensive" does not hold water any longer, with their "Express" suite, you can develop an ASP.NET app without paying anything for software. When it comes to hosting, you can save a few bucks with PHP over .NET, but that's a small fraction of the projected development costs (we quoted 10-15k). Going back to my question, what arguments would I give to a client in favor of ASP.NET over PHP? [please provide sources for quantitative claims]

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  • Belgrade Open Source Software Development Center

    - by Tori Wieldt
    A new Open Source Software Development Center is open at University of Belgrade Serbia. It centers around using Java & NetBeans as open source projects to learn from and contribute to. Assistant Professor Zoran Sevarac says that not only does the center allow him to teach software development using open source projects, but also "we are improving our University courses based on the experience we get from working on open source code."  Some of the projects underway are a NetBeans UML plugin; Neuroph (a Java neural network framework, with a NetBeans Platform-based UI); a NetBeans DOAP Plugin; WorkieTalkie (NetBeans chat plugin); and 2D and 3D visualization plugins for NetBeans. Here's video describing the NetBeans UML plugin: University of Belgrade also has an official university course about open source development, where students learn to use development tools, work in teams, participate in open source projects and learn from real world software development projects. Students, teachers, and researchers at the University of Belgrade, and any member of the open source community are welcome to come to learn software development from successful open source projects. For more information, you can contact Zoran Sevarac (@neuroph on Twitter). 

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  • Logitech C510 HD Webcam related question

    - by Ashfame
    I am going to buy Logitech C510 HD webcam and I just checked on other questions here on AskUbuntu that it works out of the box with cheese. My question is can it be limited in any functionality that I would like to do with it? I would like it to be used with everything - Skype, Gtalk video chat, Facebook, Youtube etc I would like the ability to record or do a video call in lesser resolution video (its a 720p one). Also since I read that I should have a Core2Duo 2.2Ghz for 720p but I have a 2.0Ghz one, would it be possible for me to first record it and then encode it after recording if my processor really start giving issue when doing on-the-fly encoding? Anything else that I should consider? I also have a ATI HD 4850 512MB card, if it can help in encoding on-the-fly or is there a chance that my graphics card alone can handle it and those specs were just for a system without a graphics card? I believe so. Also, I got no worries in dealing with console, if I have to do some of the things above in terminal. Other possible significant details: I have a dual screen setup 29" (1360X768) & 22" (1680X1050) which might be using some good power from GPU and I have 2GB DDR2 800Mhz RAM.

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  • Instapaper Updates; Sports Native Social Media Sharing, Browsing, and More

    - by Jason Fitzpatrick
    Popular web content manager Instantpaper has updated to version 3.0 and brings a host of new features like native support for social media sharing, a recommendation system, in-app web browsing and more. Last year we shared a detailed guide with you on how to use Instapaper to save content from the web to your iOS device for later reading–definitely check it out if you’re unfamiliar with Instapaper. Some of the new features in Instapaper 3.0 include a social recommendation system where you can follow other Instapaper users and see the articles they are liking/sharing, native support for sharing to Twitter, Facebook, and other social media systems, smart rotation lock on the display, and more efficient article downloading and storage. Check out the link below to read a full rundown of the new features on the Instapaper blog. Instapaper 3.0 Is Here! [Instapaper via O'Reilly Radar] HTG Explains: What Are Character Encodings and How Do They Differ?How To Make Disposable Sleeves for Your In-Ear MonitorsMacs Don’t Make You Creative! So Why Do Artists Really Love Apple?

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  • Identity Globe Trotters (Sep Edition): The Social Customer

    - by Tanu Sood
    Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes.  By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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  • Oracle Open World 2012 – Middleware update

    - by JuergenKress
    OpenWorld General Session 2012: Middleware In this general session, listen how developers leverage new innovations in their applications and customers achieve their business innovation goals with Oracle Fusion Middleware. We uploaded the key Fusion Middleware presentations (ppt format) in our SOA Community Workspace OFM OOW2012.pptx BPM Preview of Oracle BPM PS6.ppt and (Oracle Partner confidential) Please visit our SOA Community Workspace (SOA Community membership required). Read our First feedback from our ACE Directors: Guido Schmutz: My presentations at Oracle OpenWorld 2012 Lucas Jellema: OOW 2012 – Larry Ellison’s Keynote Announcements: Exa, Cloud, Database And from Antony Reynolds Many tweets #soacommunity with the latest OOW information have been posted on twitter. The First impressions are posted on our facebook page. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: OOW 2012,OOW,presentations,slides,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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