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• Oracle Open World 2012 Call For Papers

  - by Lionel Dubreuil

  At Oracle OpenWorld, more than a thousand people demonstrate their mastery and expertise by leading sessions on a vast array of Oracle technologies and products. Now’s the time to submit your AIA or OER success story presentation abstract for review by the selection panel. Don’t delay—submit your abstract now as the Call for Papers is open through next Monday, April 9th. The competition is strong: roughly 18% of entries are accepted each year from more than 3,000 submissions. Review panels are made up of experts both internal and external to Oracle. Successful submissions often (but not exclusively) focus on customer successes, how-tos, or technical topics. What’s in it for you? Recognition, for one thing. Accepted sessions are publicized in the content catalog, which goes live in mid-June, and sessions given by external speakers often prove the most popular. Plus, accepted speakers get a complimentary pass to Oracle OpenWorld with access to all sessions and networking events-that could save you up to $2,595! For more information, please look here: "http://www.oracle.com/openworld/index.html"

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• Users can benefit from Session Tracking

  I use to work for a large Dental Plan marketing website a few years ago and they had a large customer-driven website that sold Dental Plans to consumers. Their website started tracking users as soon as they hit their web servers, and then they logged everything they could about the user. There are a lot of benefits for using session tracking for both the user and the website. Users can benefit from session tracking due to the fact that a website can retain pertaining information for the user so that they do not have to re-enter the same information repeatedly. In addition, websites can hold specific items in a cart for each user so that they can pay for all of their  items at once when they are ready to complete their purchases. Websites can also benefit from session tracking because they can determine where a specific user came from and which advertising partner gave them a sale. This information is very useful when deciding on where to spend an advertising budget. There is only one real disadvantage when it comes to session tracking, Users can not really control what is actually tracked by a website. Yes, they can disable cookies and this will help, but that means that no tracking can be done at all. Most sites require users to have cookies enabled in order for users to make purchases or login to their accounts.

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• Service Catalogs for Database as a Service

  - by B R Clouse

  At the end of last month, I had the opportunity to present a speaking session at Oracle OpenWorld: Database as a Service: Creating a Database Cloud Service Catalog.  The session was well-attended which would have surprised me several months ago when I started researching this topic.  At that time, I thought of service catalogs as something trivial which could be explained in a few simple slides.  But while looking at all the different options and approaches available, I came to learn that designing a succinct and effective catalog is not a trivial task, and mistakes can lead to confusion and unintended side effects.  And when the room filled up, my new point of view was confirmed. In case you missed the session, or were able to attend but would like more details, I've posted a white paper that covers the topics from the session, and more.  We start with an overview of the components of a service catalog: And then look at several customer case studies of service catalogs for DBaaS.  Synthesizing those examples, we summarize the main options for defining the service categories and their levels.  We end with a template for defining Bronze | Silver | Gold service tiers for Oracle Database Services. The paper is now available here - watch for updates as we work to expand some sections and incorporate readers' feedback (hint - that includes your feedback). Visit our OTN page for additional Database Cloud collateral.

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• Transformation?

  - by Joe G

  I started working at Oracle in 1997.  Since then, we (and most everyone) have been talking about transforming finance operations....but what does that mean exactly?  From my perspective, I thought it meant eliminate waste and menial tasks and giving your finance team more time to work on more strategic things.  That seems logical and simplistic, but how much progress have finance teams (and their IT departments) really made over the past fifteen years? I have yet to talk to a customer that doesn't have one amusing task that makes me chuckle.  Sometimes they still print hard copies of transactions to "file," or sometimes they print 700 pages of data to "analyze," or sometimes they cut and paste from one or more reports into a spreadsheet.  Upon hearing these things, my first question is always, "Why do you do that?" to which their response is rarely the same.    Sometimes it's related to trust (both the employee and the system).  Sometimes, it's habit-based.  And sometimes it is just impossible to accomplish the end result without some manual effort. I will say that I used to print nearly everything that I needed to review.  Partly, because I liked having the ability to scribble notes on the paper, and partly, because it was uncomfortable to read online.  However, I have changed. Rarely do I print anything anymore.  It's easier for me to read and notate online, and well, I guess I've just changed my habits. So where do you think our resistance to change comes from?  Is it truly deficits in our systems, or is it our own personal resistance to change?  What's your most annoying & untransformed task?

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• Oracle OpenWorld Recap - A Walk in the Clouds (and heat in San Francisco)!

  - by Di Seghposs

  Whether you were one of the 50,000 attendees in San Francisco or one of the million+ online attendees – we’d like to thank you for joining us at Oracle OpenWorld last week! With temperatures in the 80s and 90s, attendees traveled the overheated streets to join packed keynotes and general sessions – all to find the information they came in search of – Oracle solutions to address their business requirements and challenges. The buzz of this year’s OpenWorld was all about ‘The Cloud’. And, the financial management team joined in the cloud buzz with Thomas Kurian’s keynote which highlighted our ERP Cloud Service as the most complete cloud service on the market. Offering the full breadth of business operations, including Financial Management, Risk and Control Management, Project Portfolio Management, Procurement, Sourcing, and Inventory Management, Oracle ERP Cloud Service transforms the back office into a collaborative, efficient, and intuitive hub. And, our product marketing expert on Financial Management, Annette Melatti, provided a glimpse of what the office of finance looks like in the 21st century as well as shared what’s next for Oracle’s financial solutions discussing the future of Financial Management with Fusion Financials, E-Business Suite, PeopleSoft and the JD Edwards solutions. There were over 120 sessions from customers, partners, and Oracle experts that addressed financial management solutions along with demo pods and Meet the Experts sessions. We hope you found what you were looking for! Missed any of the keynotes or general sessions? Watch them on demand here. At OpenWorld, we also announced that Lending Club, the leading platform for investing in and obtaining personal loans, has selected Oracle ERP Cloud Service to help improve decision-making, implement robust reporting, and take advantage of the cost savings provided by the cloud. The CFO of Lending Club, Carrie Dolan had mentioned that they “are an innovative, data-intensive, high-growth company and needed a solution and partner that could match us. We conducted a thorough review of our options, and Oracle ERP Cloud Service was the clear winner in terms of capabilities and business value as well as commitment to us as a customer.” Read the entire release here. For now, it’s back to business as we gear up for the second half of our fiscal year and start planning for Oracle OpenWorld 2013!

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• EmblaCom Oy Maximizes Database Availability and Reduces Costs with MySQL Cluster

  - by Bertrand Matthelié

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Headquartered in Finland, EmblaCom Oy provides turnkey and cloud-hosted voice solutions to mobile operators around the globe. Since launching the original mobile private branch exchange (PBX) in 1998, the company has focused on helping its partners provide efficient voice communications to their key business customers. The company’s voice solutions are used by millions of subscribers, worldwide. EmblaCom Oy needed to replace several database engines with a standardized, scalable, development-friendly database solution to maximize availability and cut costs. The company chose MySQL Cluster Carrier Grade Edition, which has maximized accessibility to EmblaCom’s services for its clients and their hundreds of thousands of subscribers. The initiative has also reduced, by half, the cost of the database solution installation for customers, as well as lowered maintenance and customer service costs. Read the entire case study here.

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• New Versions of Whitepapers are available

  - by Anthony Shorten

  The set of whitepapers that are available are progressively being updated and republished to reflect new versions of the products as well new advice for existing customers. A number of whitepapers are now available that have been updated (the My Oracle Support Doc Id is indicated): What’s New in Oracle Utilities Application Framework V4 (Doc Id: 1177265.1) -  This has been updated for the latest facilities in Oracle Utilities Application Framework V4.1. Batch Best Practices (Doc Id: 836362.1) – This has been updated for newer advice including more details of how CLUSTERED mode works, how to migrate to CLUSTERED mode and some configuration examples to cover typical configuration scenarios. Oracle Utilities Application Framework Architecture Guidelines (Doc Id: 807068.1) – This has been updated to reflect additional architecture advice. Performance Troubleshooting Guides (Doc Id: 560382.1) – This has been updated for the latest facilities in Oracle Utilities Application Framework V4.1 and includes additional techniques that have been used by customers to track performance. The whitepapers apply to all Oracle Utilities Application Framework Products which at the present time includes: Oracle Utilities Customer Care And Billing (V2.x) Oracle Enterprise Taxation Management (V2.x) Oracle Utilities Business Intelligence (V2.x) Oracle Utilities Meter Data Management (V2.x) Oracle Utilities Mobile Workforce Management (V2.x) Oracle Utilities Smart Grid Gateway (V2.x) Additional whitepapers and updates will be posted as they are available.

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• Oracle Weblogic 12c for New Projects–Webcast November 7th 2013

  - by JuergenKress

  Fast-growing organizations need to stay agile in the face of changing customer, business or market requirements. Oracle WebLogic Server 12c is the industry's best application server platform that allows you to quickly develop and deploy reliable, secure, scalable and manageable enterprise Java EE applications. WebLogic Server Java EE applications are based on standardized, modular components. WebLogic Server provides a complete set of services for those modules and handles many details of application behavior automatically, without requiring programming. New project applications are created by Java programmers, Web designers, and application assemblers. Programmers and designers create modules that implement the business and presentation logic for the application. Application assemblers assemble the modules into applications that are ready to deploy on WebLogic Server. Build and run high-performance enterprise applications and services with Oracle WebLogic Server 12c, available in three editions to meet the needs of traditional and cloud IT environments. Join us, in this webcast, as we will show you how WebLogic Server 12c helps you building and deploying enterprise Java EE applications with support for new features for lowering cost of operations, improving performance, enhancing scalability. Agenda Oracle WebLogic Server Introduction Application Development on WebLogic Using Java EE Overview of the Application Deployment Process Monitoring Application Performance Q&A November 07th, 2013   9am UTC/11am EET REGISTER NOW WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: education,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Free Xsigo Technical Pre-sales workshop for Selected Partners !

  - by mseika

  In 2012 Oracle acquired Xsigo, a developer of network I/O virtualisation solutions. This acquisition compliments Oracle’s extensive virtualisation portfolio. With Oracle Virtual Networking products (Xsigo) you can: Virtualise connectivity from any server to any storage and any network. Reduce datacentre complexity by 70% Cut infrastructure expenses by up to 50% Benefits to Channel Partners: Offer a unique proposition that your competitors can’t match. Provide an innovative solution that delivers more performance at less cost. High margins that help sell more products and services. This course is aimed at Technical Pre-Sales Consultants equipping them to provide detailed demos, and architect RFP feedback and customer solutions. The language of this event is French. WHEN24th September 2013 WHEREOracle France 15, boulevard Charles De Gaulle92715 COLOMBES FEESFree of charge 09.00: Welcome, Coffee & Introduction 09.30: Value Propositions, Architecture & Use Cases 11.30: Build a OVN Web Quote & TCO 12.30: Lunch 13.30: Competitive Summary 14.00: Design Scenario Workshop 15.45: Questions/Opportunities  REGISTRATION: Register via this link as soon as possible, 14th june, latest. Note that we have only 20 seats in total for this event. Note that after 14th june we will release free seats for other organizations to register. We look forward to your participation! What we expect from you: You will bring your own laptop. Recommended browser is Firefox 10 ESR. You have checked the material and conducted the assessments. You will be flexible in terms of Agenda and Progress as we intend this to be more of a Workshop having Dialogue rather than sticking tightly into the tentative timeline. What this is not: This PartnerLab does not replace Oracle University Trainings. This PartnerLab does not lead to a Certification as such. This PartnerLab does not enable Partners to full and complete implementation skills.

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• PARTNER News: Tips and Guidelines from Avago (formerly LSI)

  - by Zeynep Koch

  In this blog write-up we would like to focus our attention to one of our IHV partners, Avago (formerly LSI) . Avago and Oracle have been collaborating at many levels for many years.  At the lowest level, Avago and Oracle engineer solutions to inbox advanced features in our I/O device drivers.  We collaborate to test, verify and optimize these drivers in Oracle Linux with Unbreakable Enterprise Kernel. Both LSI Nytro and Sun F-Series PCIe flash devices are supported inbox in Oracle Linux with Unbreakable Enterprise Kernel. By collaborating early in the engineering design cycle we can find and resolve issues sooner and deliver to the end-customer a fully optimized platform for I/O efficiency and data protection.  Hear more about the partnership and benefits in this podcast  LSI and Oracle Partnership. Avago had also been working on technical whitepaper and video whiteboard to explain some of the optimizations you can achieve by using smart flash cache with Oracle Linux.  Technical Paper: Improve Database Performance Using Sun Flash Accelerator Card, Database Smart Flash Cache and Oracle Linux Video: Improving DB Performance with Database Smart Flash Cache If you want more information about the partnership and product benefits, you can visit the LSI Oracle alliance page. 

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• Looking to Implement/Upgrade Your MDM Solution? OOW Has the Session For You

  - by Mala Narasimharajan

  By Bala Mahalingam  Hurray!  Oracle Open World next week.  Oh my God!  I need to plan my calendar for MDM focused sessions. The implementation/upgrade of Oracle Master Data Management solution is an art & science combined. This year at Open World, we have a dedicated session focused on sharing two great implementation stories of Oracle Customer Hub. Also hear from Oracle on the implementation/upgrade approach and methodology for Oracle Master Data Management and Data Quality applications. Here are some of the questions that you might be thinking around the implementation of Oracle MDM solution. If you are in the process of implementation / upgrade or evaluating the options for implementation of MDM solution and you would like to hear directly from T-Mobile and Sony on their roadmap and implementation experience, then I would highly recommend this session.     Hope to see you at Oracle Open World 2012 and stay in touch via our future blogs. Look here for a list of all the MDM sessions at OpenWorld.

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• How to know how much detailed requirements should be?

  - by user1620696

  This doubt has to do with the requirements gathering phase of each iteration in one project based on agile methodologies. It arose because of the following situation: suppose I meet with my customer to gather the requirements and he says something like: "I need to be able to add, edit, remove and see details of my employees". That's fine, but how should we register this requirement? Should we simply write something like "the system must allow the user to manage employees", or should we be more specific writing for points The system must allow the user to add employees; The system must allow the user to see details of employees; The system must allow the user to edit employees; The system must allow the user to delete employees; Of course, this is just an example of a situation I was in doubt. The main point here is: how to know how much detailed I must be, and how to know what I should register? Are there strategies for dealing with these things? Thanks very much in advance!

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• How can one find software development work that involves directly the final end user?

  - by RJa

  I've worked in software development for 15 years and, while there have been signficant personal achievements and a lot of experience, I've always felt detached from the man/woman-on-the-street, the every day person, how it affects their lives, in a number of ways: the technologies: embedded software, hidden away, stuff not seen by the everyday person. Or process technology supporting manufactured products the size of the systems, meaning many jobs, divided up, work is abstract, not one person can see the whole picture the organisations: large, with departments dealing with different areas, the software, the hardware, the marketing, the sales, the customer support the locations and hours: out-of-town business parks away from the rest of society, fixed locations, inflexible: 9-5 everyday This to me seems typical of the companies I worked for and see elsewhere. Granted, there are positives such as the technology itself and usually being among high calibre co-workers, but the above points frustrate me about the industry because they detach the work from its meaning. How can one: change these things in an existing job, or compensate for them? find other work that avoids these and connects with the final end user? Job designs tend to focus on the job content and technical requirements rather than how the job aims to fulfil end user needs, is meaningful.

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• A Myriad of Options

  - by Mark Hesse

  I am currently working with a customer that is close to outgrowing their Exadata X2-2 half rack in both compute and storage capacity.  The platform is used for one of their larger data warehouse applications and the move to Exadata almost two years ago has been a resounding success, forcing them to grow the platform sooner than anticipated. At a recent planning meeting, we started looking at the options for expansion and have developed five alternatives, all of which meet or exceed their growth requirements, yet have different pros and cons in terms of the impact to their production and test environments. The options include an in-rack upgrade to a full rack of Exadata using the recently released X3-2 platform (an option that even applies to an older V2 rack), multi-rack cabling the existing X2-2 to another full rack or half rack X2-2 (and utilizing both compute and storage capacity in the other rack), or simply adding a new X3-2 half rack (and taking advantage of the added compute and flash performance in the X3-2). While the decision is yet to be made, it had me thinking that one of the benefits of Exadata over a traditional database deployment is that when the time comes to expand the platform, there are a myriad of options.

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• How Does Domain Know Where Your Web Host Is Located [closed]

  - by icu222much

  Possible Duplicate: How Does Domain Know Where Your Web Host Is Located? I just purchased a domain name from RapidNames, and a hosting plan at JustHost. I was told to enter JustHost's name server (ns1.justhost.com) in my domain name's name server field and wait for 24 hours for the process to be complete. I do not understand how RapidNames can find my account on JustHost's server as I am sure I am not JustHost's only customer. I have read the article How DNS Works that John Conde has posted, but I still do not understand the issue. After reading several other articles, I am beginning to understand how it works, but I would still like someone to confirm if I am correct or not. From my understanding, linking your domain name to your web host is a two step process. First, you need to tell your domain name who your web host is. This is done by providing the two DNS server addresses. Secondly, you need to tell your web host which domain names you own by entering your domain names into the domain name manager. As a result, when someone queries your domain name, they will be forwarded to your web host. The web host will look in their database to match the domain name the account's owner, and then serve the appropriate website. I want to confirm if my understanding of how a domain knows where your web host is located is accurate?

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• Enablement 2.0 Get Specialized!

  - by mseika

  Enablement 2.0 Get Specialized! Oracle PartnerNetwork Specialized program is releasing new certifications on our latest products, and partners are invited to be the first candidates.  Oracle Fusion Customer Relationship Management 11g Sales Essentials Exam (1Z0-456) – now in Production! All Beta exam participants will receive their exam scores as of September 24, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Human Resources Essentials Exam (1Z0-584) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Talent Management Essentials Exam (1Z0-585) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012.  Contact UsPlease direct any inquiries you may have to Oracle Partner Enablement team at [email protected].

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• Enablement 2.0 Get Specialized!

  - by mseika

  Enablement 2.0 Get Specialized! Oracle PartnerNetwork Specialized program is releasing new certifications on our latest products, and partners are invited to be the first candidates. Oracle Fusion Customer Relationship Management 11g Sales Essentials Exam (1Z0-456) – now in Production! All Beta exam participants will receive their exam scores as of September 24, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Human Resources Essentials Exam (1Z0-584) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Talent Management Essentials Exam (1Z0-585) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Contact UsPlease direct any inquiries you may have to Oracle Partner Enablement team at [email protected].

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• &ldquo;Why do transactional messages all have the same priority?&rdquo;

  - by John Breakwell

  I answered this question on the MSMQ forum on MSDN and thought it worth sharing here. The poster wanted to know why all transactional messages have a fixed priority of zero (instead of 0 through 7). They wanted the guaranteed delivery of messages to a queue but wanted to assign different levels of priority. Some aspects of MSMQ were defined way back in the last century and this is one of them. If I remember right, the reason was to avoid the following scenario: You have a single transaction of 3 messages (a, b and c) with priorities 5, 3 and 4 respectively. The messages are sent in order a,b,c The messages arrive in the queue and are arranged in order a,c,b to reflect priority order This breaks the guaranteed order part of the transaction.  I know that very few people send more than one message in a transaction but that is a scenario that MSMQ has to be able to handle; for the majority, including yourself, this scenario is irrelevant which is why you are surprised by the absence of transactional priorities. The options, therefore, available to the Microsoft developers were to: Implement code that allowed you to send messages with variable priority as long as any messages within the same transaction were the same priority, or Define a set priority for all transactional messages As you can understand, option 1 would be a complicated arrangement with all the necessary enforcement, error handling, user education and documentation, etc. Sure, it would have been possible to implement option 1 but I expect the product group decided to invest the development time in some other aspect of MSMQ. Now, with five versions out there, it would be confusing to change how the product operates, in addition to potentially breaking exisiting systems that have been working fine for years. So, balancing cost and risk against customer demand, I would not expect this feature to ever change.

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• Business Process Management – What’s new in Oracle BPM 11.1.1.7.0 Webcast July 4th 2013

  - by JuergenKress

  Business-Driven. Complete. Best Practice. Business processes are at the heart of what makes or breaks a business—and what differentiates it from the competition. Business processes that deliver operational efficiency, business visibility, excellent customer experience, and agility give the enterprise an edge over the competition. Business managers need process management tools that enable them to make impactful changes. Oracle has been always a leader in this area and the new version of Oracle BPM 11g takes that even further by providing complete web based process modeling, simulation and implementation including designing the user interface and business logic. That provides business users with ability to take complete control over the business processes without sacrificing the vast service integration capabilities delivered traditionally by IT using SOA approach. Oracle Business Process Management is the industry's most complete and business user-friendly BPM solution. Register today for this webcast and find out more on the latest and most exciting new features which are now available in Oracle BPM Suite. Agenda Introduction do Oracle BPM 11g Exciting new features in this release Revamped Process Composer Simulations Web Forms Process Player Adaptive Case Management Instance Revisioning Other features Demonstration Q&A For details please visit the registration page. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: BPM,Webcast,education,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Security Newsletter – September Edition is Out Now

  - by Tanu Sood

    The September issue of Security Inside Out Newsletter is out now. This month’s edition offers a preview of Identity Management and Security events and activities scheduled for Oracle OpenWorld. Oracle OpenWorld (OOW) 2012 will be held in San Francisco from September 30-October 4. Identity Management will have a significant presence at Oracle OpenWorld this year, complete with sessions featuring technology experts, customer panels, implementation specialists, product demonstrations and more. In addition, latest technologies will be on display at OOW demogrounds. Hands-on-Labs sessions will allow attendees to do a technology deep dive and train with technology experts. Executive Edge @ OpenWorld also features the very successful Oracle Chief Security Officer (CSO) Summit. This year’s summit promises to be a great educational and networking forum complete with a contextual agenda and attendance from well known security executives from organizations around the globe. This month’s edition also does a deep dive on the recently announced Oracle Privileged Account Manager (OPAM). Learn more about the product’s key capabilities, business issues the solution addresses and information on key resources. OPAM is part of Oracle’s complete and integrated Oracle Identity Governance solution set. And if you haven’t done so yet, we recommend you subscribe to the Security Newsletter to keep up to date on Security news, events and resources. As always, we look forward to receiving your feedback on the newsletter and what you’d like us to cover in the upcoming editions.

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• What are the signs that a ten days debugging session will not resolve an issue? [on hold]

  - by smonff

  Ten days ago, we fixed a bug on a large application and the hot fix has created a disappearing of some data from the user point of view (side effect). Data are not deleted, but have been set to hidden status. It could be possible to get the data back, but the thing seems to be hard: we've already spent 10 days to understand and reproduce the problem (mostly with SQL queries but sometimes it is necessary to update the database to test the application logic). My questions are : is 10 days a normal amount of time for these kind of problems? should we keep on and retrieve the data or should we give up this work (so the customer-relationship person will tell these users sorry for the loss, but your data have disappeared or maybe tell nothing at all)? what can be the signs that shows that we should stop to search for how to solve this issue? Edit about the context : we are a small team(3), users are not the customers, and lost data are not about the users money, bank or vital data. This is a question from a confused developer about development methodologies and business concerns, not about how we should deal with the customers.

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• What constitutes "commercial purposes"?

  - by RoboShop

  I'm looking at this license. It says that I can use it for "non-commercial purposes". What does that mean? I see in Stack Exchange, under Network Profile there is that graph that tracks your points across your Stack Exchange accounts. It uses a control called HighCharts which have a paid and Creative Commons licensed version. So would Stack Overflow constitute a commercial site? We don't pay to use this site, but obviously the site makes money from ads, etc. Then again, there's a lot of sites that have ads who won't necessarily make a profit, it may only be subsiding their costs. But even then, you could argue that even if it is only subsiding their costs, a lot of IT companies run at a loss in order to build a big enough customer base. So where is the line here? Is it any website on the internet? Is it any website that has ads? Is it any website that turns over a profit?

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• OBIEE Capacity Planning

  - by THE

  I can not even recall how many times I was asked by a customer what size the machine should be bought to run our Software. Unfortunately Tech Support is not even the right address to answer that question, as a purchase decision is closely tied to the answer. Hence, Tech Support has been limited to the answer: "The biggest machine you can afford" . Many Customers were unhappy with that and have tried to get us to be more precise and that causes a lot of explanation and lengthy discussion. In the end no one is wiser or happier.  Therefore I am happy to report that at least for OBIEE the decision has just been made a whole lot easier. Have a look at the note Oracle BI EE 11g Architectural Deployment: Capacity Planning (Doc ID 1323646.1) The document attached to that note gives you a good overview for teh sizing of the machines that Oracle recommends to run OBIEE (be it a small installation or a bigger distributed installation) If you have any more questions about this topic and what machines we recommend, then get in contact with  Oracle Consulting or speak to your sales representative.

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• BPM 11g Hands on Training

  - by mseika

  BPM 11g Hands on Training11-14 December 2012, Birmingham (UK) DescriptionThis free hands-on workshop covers the life cycle of a business process from analysis, modeling, simulation, process customization and monitoring using Oracle BPM Suite 11g. The process modeled in the workshop includes integrating with web services, creating complex human workflows with user interfaces for task forms and incorporating rule engine-based decision services. After taking this course on Oracle BPM Suite 11g, you can go onto build industry-focused solutions, customer-facing demos, proof-of-concepts (POCs), pilot implementations and reference architectures. REGISTER NOW Partner Registration Guide Price: FREE Address:Hockley Suite - Oracle OfficesBlythe Valley Business ParkShirley, SolihullWest Midlands B90 8ADUnited Kingdom 11 - 14 December 2012 You will also be able to extend your current SOA implementations with BPMN based business processes.You will have the opportunity to sit the BPM 11g Implementation Specialization exam at the end of the boot camp. The training will finish at 3pm on Friday 14th to allow time for the on-line exam to take place. AgendaThis workshop is 4 days long. 08:30 am: Arrival and sign-in09:00 am: Workshop begins 17:30 pm: Workshop ends (more detail to be provided) Workstation RequirementsAttendees must use their own laptops and it is essential they have the following:           · Minimum 8GB RAM. 40GB free disk space           · VirtualBox (latest version)           ·7zip (required for extracting the VirtualBox image) For more information please contact [email protected].

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• How do I make my customers not like me too much?

  - by fuzzbone

  In 2004 I went to work for a consulting firm because I like variety, challenges, working with new technologies, etc. However, I've been a developer for 25 years - and spent the majority of my career as a direct-hire (12 years) then as an independent consultant for another 3 years (ah the DotCom bubble!) for one firm. So my instincts are more like a good internal developer than a consultant. My problem is what I call the "catch-22" of consulting. You go into consulting because you want to work at a lot of different engagements, but if you do a really good job your clients never want to let you go. And of course the salespeople are happy to keep you billing (and don’t want to alienate a good customer) So my question is – how do I overcome this? I have had some colleagues who had just the right type of “arrogance” (for lack of a better term) that made them initially attractive to some clients, but would grate on them over time – but that just isn’t my style. I want to do good work and be successful for my clients, but be able to “gracefully” move on after a reasonable amount of time.

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