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• SQLAuthority News – SQL Server Wait Stats – eBook to Download on Kindle – Answer to FREE PDF Download Request

  - by pinaldave

  Being a book author is a completely new experience for me. I am yet to come across the issues faced by expert book authors. I assume that these interesting issues can be routine ones for expert book authors. One of the biggest requests I am getting for my SQL Server Wait Stats [Amazon] | [Flipkart] | [Kindle] book is my humble attempt to write a book. This is our very first experiment, and the book is beginning of the subject of SQL Server Wait Stats; we will come up with a new version of the book later next year when we have enough information for the SQL Server 2012 version. Following are the top 2 requests that I keep on receiving in emails, on blogs, Twitter, and Facebook. “Please send us FREE PDF of your book so we do not have to purchase it.” “If you can share with us the eBook (free and downloadable) format of your book, we will share it with everybody we know and you will get additional exposure.” Here is my response for the abovementioned requests: If you really need my book and cannot purchase it due to financial trouble, then feel free to let me know and I will purchase it myself and ship it to you. If you are in a country where the print book not available, then you can buy the Kindle book, which is available online in any country, and you can just read it on your computer and mobile devices. You DO NOT have to own a Kindle to read a Kindle format book. You can freely download Kindle software on your desired format and purchase the book online. For next 5 days, the kindle book is available at 3.99 in USA, and in other countries, the price is anywhere between 3.99 and 5.99. The price will go up by USD 2 everywhere across the world after 1st November, 2011. Here is the link to download Kindle Software for free PC, WP7, and in marketplace for various other mobile devices. I thank you for giving warm response to SQL Server Wait Stats book. I am motivated to write the next expanded version of this book. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, Database, Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• HRC BEST PRACTICE TOUR: la tappa di Roma del 28/05

  - by Claudia Caramelli-Oracle

  Guest post by Paola Provvisier, Master Principal Sales Consultant - Oracle 12.00 Normal 0 14 false false false IT X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Presso la Banca del Mezzogiorno - Mediocredito Centrale, il 28 maggio scorso, si è svolto l’incontro dal titolo Compensation & Benefit – Welfare Aziendale, organizzato da HRComunity Academy nell’ambito della sua iniziativa HRC BEST PRACTICE TOUR e sponsorizzato da Oracle. La giornata ha visto protagonisti alcune grandi realtà bancarie e industriali con la partecipazione di circa 30 specialisti dell’area HR - Compensation & Benefit. Gli interventi che si sono succeduti nell’ambito della giornata hanno avuto come tema la condivisione delle best-pratice e delle iniziative in corso tra le aziende intervenute, con particolare riguardo alle proposte in merito al tema ‘Flexible Benefit’. Oracle, quale sponsor della giornata, ha introdotto con una Technical Overview gli attuali scenari del mercato del lavoro e le evoluzioni tecnologiche sulla piattaforma Oracle HCM Cloud, con particolare riguardo alle innovazioni a supporto dei temi della Compensation. La giornata, che ha suscitato apprezzamento e vivace interesse da parte di tutti i partecipanti con una proficua e partecipata sessione di domande e risposte a seguito dei vari interventi, si è conclusa con un piacevole buffet. Altre foto dell'evento sono presenti sulla Pagina Facebook di HRC.

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• Certification Notes: 70-583 Designing and Developing Windows Azure Applications

  - by BuckWoody

  It’s time for another certification, and we’ve just release the 70-583 exam on Windows Azure. I’ve blogged my “study plans” here before on other certifications, so I thought I would do the same for this one. I’ll also need to take exam 70-513 and 70-516; but I’ll post my notes on those separately. None of these are “brain dumps” or any questions from the actual tests - just the books, links and notes I have from my studies. I’ll update these references as I’m studying, so bookmark this site and watch my Twitter and Facebook posts for when I’ll update them, or just subscribe to the RSS feed. A “Green” color on the check-block means I’ve done that part so far, red means I haven’t. First, I need to refresh my memory on some basic coding, so along with the Azure-specific information I’m reading the following general programming books: Introducing Microsoft .NET (Pro-Developer): http://www.amazon.com/Introducing-Microsoft-Pro-Developer-David-Platt/dp/0735619182/ref=sr_1_1?s=books&ie=UTF8&qid=1296339237&sr=1-1 Head First C#, 2E: A Learner's Guide to Real-World Programming with Visual C# and .NET: http://www.amazon.com/Head-First-2E-Real-World-Programming/dp/1449380344/ref=sr_1_1?ie=UTF8&qid=1296339176&sr=8-1 Microsoft Visual C# 2008 Step by Step : http://www.amazon.com/Microsoft-Visual-2008-Step/dp/0735624305/ref=sr_1_1?s=books&ie=UTF8&qid=1296339208&sr=1-1 c The first place to start is at the official site for the certification. That’s here: http://www.microsoft.com/learning/en/us/Exam.aspx?ID=70-583&Locale=en-us c On that page you’ll find several resources, and the first you should follow is the “Save to my learning” so you have a place to track everything. Then click the “Related Learning Plans” link and follow the videos and read the documentation in each of those bullets. There are six areas on the learning plan that you should focus on - make sure you open the learning plan to drill into the specifics. c Designing Data Storage Architecture (18%) Books I’m Reading: Links: My Notes: c Optimizing Data Access and Messaging (17%) Books I’m Reading: Links: My Notes: c Designing the Application Architecture (19%) Books I’m Reading: Links: My Notes: c Preparing for Application and Service Deployment (15%) Books I’m Reading: Links: My Notes: c Investigating and Analyzing Applications (16%) Books I’m Reading: Links: My Notes: c Designing Integrated Solutions (15%) Books I’m Reading: Links: My Notes:

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• Dawn of the Enterprise Social Developer

  - by Mike Stiles

  Social is not just for poking friends, posting videos of cats playing pianos, or even just for brand marketing anymore. It has become a key form of communication internally and externally across every area of the enterprise. As a Java developer, are you positioning yourself for the integration of social into enterprise business systems that’s on the near horizon? Because it’s the work you do and the applications you build that will influence what the social-enabled enterprise is going to look like and how it’s going to operate. But as a social developer, step one is wrapping your arms around all the things that are possible. Traditionally, the best exploration, brainstorming and innovation come from collaborating with other developers. That’s how the big questions can be hashed (or hacked) out. Is Java the best social development environment? If not, what is? What’s already being done in terms of application integration? The JavaOne Social Developer Program will offer up a series of talks and events on those very issues Tuesday, October 2 at the San Francisco Hilton. If you’re interested in embarking on this newest frontier of enterprise social development, you can connect with others who are thinking the same thing and get moving on your first project.Talks will include: Emergence Of The Social EnterpriseExtending Social into Enterprise Applications and Business ProcessesIntro to Open Graph and Facebook's APIs Building the Next Wave of Social Commerce Platforms Social Data and the Enterprise LinkedIn: A Professional Network Built with Java Technologies and Agile Practice Social Developer Hackathon In addition to these learning and discussion opportunities, you might consider joining the new Oracle Social Developer Community (OSDC), where the interaction and collaboration can continue indefinitely. It doesn’t take a lot of tea leaf reading to know that the cloud will house the enterprise technology of the future, and social (as well as the rich data it brings) is going to be a major part of that as social integrates across every business function as there’s proven value for consumer facing initiatives. The next phase of social development is going to involve combining enterprise data from multiple sources, new and existing, social and traditional, in order to tell compelling and usable stories. And social is coming to the enterprise quickly, meaning you as a development leader should seek to understand not just what's worked on the consumer side, but what aspects of those successes can be applied inside the organization. Get educated, get connected, and consider registering for this forward-looking event now to get started with enterprise social development.

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• Using Oracle BPM to Extend Oracle Applications

  - by Michelle Kimihira

  Author: Srikant Subramaniam, Senior Principal Product Manager, Oracle Fusion Middleware Customers often modify applications to meet their specific business needs - varying regulatory requirements, unique business processes, product mix transition, etc. Traditional implementation practices for such modifications are typically invasive in nature and introduce risk into projects, affect time-to-market and ease of use, and ultimately increase the costs of running and maintaining the applications. Another downside of these traditional implementation practices is that they literally cast the application in stone, making it difficult for end-users to tailor their individual work environments to meet specific needs, without getting IT involved. For many businesses, however, IT lacks the capacity to support such rapid business changes. As a result, adopting innovative solutions to change the economics of customization becomes an imperative rather than a choice. Let's look at a banking process in Siebel Financial Services and Oracle Policy Automation (OPA) using Oracle Business Process Management. This approach makes modifications simple, quick to implement and easy to maintain/upgrade. The process model is based on the Loan Origination Process Accelerator, i.e., a set of ready to deploy business solutions developed by Oracle using Business Process Management (BPM) 11g, containing customizable and extensible pre-built processes to fit specific customer requirements. This use case is a branch-based loan origination process. Origination includes a number of steps ranging from accepting a loan application, applicant identity and background verification (Know Your Customer), credit assessment, risk evaluation and the eventual disbursal of funds (or rejection of the application). We use BPM to model all of these individual tasks and integrate (via web services) with: Siebel Financial Services and (simulated) backend applications: FLEXCUBE for loan management, Background Verification and Credit Rating. The process flow starts in Siebel when a customer applies for loan, switches to OPA for eligibility verification and product recommendations, before handing it off to BPM for approvals. OPA Connector for Siebel simplifies integration with Siebel’s web services framework by saving directly into Siebel the results from the self-service interview. This combination of user input and product recommendation invokes the BPM process for loan origination. At the end of the approval process, we update Siebel and the financial app to complete the loop. We use BPM Process Spaces to display role-specific data via dashboards, including the ability to track the status of a given process (flow trace). Loan Underwriters have visibility into the product mix (loan categories), status of loan applications (count of approved/rejected/pending), volume and values of loans approved per processing center, processing times, requested vs. approved amount and other relevant business metrics. Summary Oracle recommends the use of Fusion Middleware as an extensions platform for applications. This approach makes modifications simple, quick to implement and easy to maintain/upgrade applications (by moving customizations away from applications to the process layer). It is also easier to manage processes that span multiple applications by using Oracle BPM. Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• 302: this blog will be closed

  - by preishuber

  After nearly 7 years I will discontinue blogging on this site. My resources are limited. You can reach my German blog which is used to support my customers. Looking back to a long an interesting journey ASP.NET by ScottGu That was the reason to attend this site and support Microsoft as much as I can. For that I was honored as ASP.NET MVP- thanks again. Meet Scoot several times. Great guy! Forums I have left NNTP forums a few years ago and now Microsoft closed it- It was my idea ;-) AJAX Was the wrong way- JQuery won the game IIS7 That is really a great plattform and the IIS team rules. I am sad that is so silent around that topic. ASP.NET after 2.0 Is no longer my world. I love ASP.NET and ASP.NET Server controls. I hate the discussion about how to follow the holy rules of MVC. Microsoft have dropped the goal to bring ASP.NET to #1 and accepted PHP is it. Facebook & Twittering Microblogging takes over a part of the blogging business. Shorter faster cheaper- or as SteveB mentioned - do more with less. Google Google is taking over the web. I am using Bing every time as I can but Google have more options. Sorry Microsoft you will loose that game. Apple That is not the biggest problem of Microsoft. the Ixxx takes over a small part but big money of the market, but the customers are not strongly linked. New wave new hype- Game over Apple. Silverlight My new home. I can reuse a lot of my skills and love the possibilitys. Silverligth will passing WPF-and strike Flash Windows phone 7 Also my skills fit. I just will use it for fun. I am not really satisfied about what I have heard from MIX. Guys from Redmond, I am sad to say you have been the best Smartphone OS and lost everything. The ADO vNext Story That will be the next mystic point. WCF, REST, JSON, ATOM and now OData. Nothing about SQL commands. LINQ, ORM is also not the final solution for multilayered disconnected async scenarios. Personally I prefere the OData idea and dislike the Swiss Army Knife (German Eierlegende Wollmilchsau) WCF. I am still in INETA Speakers board and I am glad to come to your user group. In all other cases you can hire me over ppedv AG. Good by and have good live.

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• To Serve Man?

  - by Dave Convery

  Since the announcement of Windows 8 and its 'Metro' interface, the .NET community has wondered if the skills they've spent so long developing might be swept aside,in favour of HTML5 and JavaScript. Mercifully, that only seems to be true of SilverLight (as Simon Cooper points out), but it did leave me thinking how easy it is to impose a technology upon people without directly serving their needs. Case in point: QR codes. Once, probably, benign in purpose, they seem to have become a marketer's tool for determining when someone has engaged with an advert in the real world, with the same certainty as is possible online. Nobody really wants to use QR codes - it's far too much hassle. But advertisers want that data - they want to know that someone actually read their billboard / poster / cereal box, and so this flawed technology is suddenly everywhere, providing little to no value to the people who are actually meant to use it. What about 3D cinema? Profits from the film industry have been steadily increasing throughout the period that digital piracy and mass sharing has been possible, yet the industry cinema chains have forced 3D films upon a broadly uninterested audience, as a way of providing more purpose to going to a cinema, rather than watching it at home. Despite advances in digital projection, 3D cinema is scarcely more immersive to us than were William Castle's hoary old tricks of skeletons on wires and buzzing chairs were to our grandparents. iTunes - originally just a piece of software that catalogued and ripped music for you, but which is now multi-purpose bloatware; a massive, system-hogging behemoth. If it was being built for the people that used it, it would have been split into three or more separate pieces of software long ago. But as bloatware, it serves Apple primarily rather than us, stuffed with Music, Video, Various stores and phone / iPad management all bolted into one. Why? It's because, that way, you're more likely to bump into something you want to buy. You can't even buy a new laptop without finding that a significant chunk of your hard drive has been sold to 'select partners' - advertisers, suppliers of virus-busting software, and endless bloatware-flogging pop-ups that make using a new laptop without reformatting the hard drive like stepping back in time. The product you want is not the one you paid for. This is without even looking at services like Facebook and Klout, who provide a notional service with the intention of slurping up as much data about you as possible (in Klout's case, whether you create an account with them or not). What technologies do you find annoying or intrusive, and who benefits from keeping them around?

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• ArchBeat Top 10 for November 18-24, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared on the OTN ArchBeat Facebook page for the week of November 18-24, 2012. One-Stop Shop for over 200 On-Demand Oracle Webcasts Webcasts can be a great way to get information about Oracle products without having to go cross-eyed reading yet another document off your computer screen. Oracle's new Webcast Center offers selectable filtering to make it easy to get to the information you want. Yes, you have to register to gain access, but that process is quick, and with over 200 webcasts to choose from you know you'll find useful content. Oracle SOA Suite 11g PS 5 introduces BPEL with conditional correlation for aggregation scenarios | Lucas Jellema An extensive, detailed technical post from Oracle ACE Director Lucas Jellema. Oracle Utilities Application Framework V4.2.0.0.0 Released | Anthony Shorten Principal Product Manager Anthony Shorten shares an overview of the changes implemented in the new release. Fault Handling and Prevention - Part 1 | Guido Schmutz and Ronald van Luttikhuizen In this technical article, part one of a four part series, Oracle ACE Directors Guido Schmutz and Ronald van Luttikhuizen guide you through an introduction to fault handling in a service-oriented environment using Oracle SOA Suite and Oracle Service Bus. Oracle BPM Process Accelerators and process excellence | Andrew Richards "Process Accelerators are ready-to-deploy solutions based on best practices to simplify process management requirements," says Capgemini's Andrew Richards. "They are considered to be 'product grade,' meaning they have been designed; engineered, documented and tested by Oracle themselves to a level that they can be deployed as-is for a solution to a problem or extended as appropriate for a particular scenario." Videos: Getting Started with Java Embedded | The Java Source Interested in Java Embedded? You'll want to check out these videos provided Tori Weildt, including interviews with Oracle's James Allen and Kevin Smith, recorded at ARM TechCon. JPA SQL and Fetching tuning ( EclipseLink ) | Edwin Biemond Oracle ACE Edwin Biemond's post illustrates how to "use the department and employee entity of the HR Oracle demo schema to explain the JPA options you have to control the SQL statements and the JPA relation Fetching." Devoxx 2012 Trip Report - clouds and sunshine | Markus Eisele Oracle ACE Director Markus Eisele shares an extensive and entertaining account of his experience at Devoxx 2012. Towards Ultra-Reusability for ADF - Adaptive Bindings | Duncan Mills "The task flow mechanism embodies one of the key value propositions of the ADF Framework," says Duncan Mills. "However, what if we could do more? How could we make task flows even more re-usable than they are today?" As you might expect, Duncan has answers for those questions. Java Specification Requests in Numbers | Markus Eisele Oracle ACE Director Markus Eisele shares some interesting data culled from the Java Community Process site. Thought for the Day "You can't have great software without a great team, and most software teams behave like dysfunctional families." — Jim McCarthy Source: SoftwareQuotes.com

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• Hardware and Software Working Together - What Does LJE say?

  - by Stephen Slade

   IDG News Service - Oracle CEO Larry Ellison said Oracle will continue to bet on selling high-end custom hardware for its software products, even amidst a growing trend toward roomfuls of cheap, generic servers. "You have to be in the hardware business and the software business, to get the best possible system," he said during a keynote speech at Oracle's OpenWorld conference in Tokyo. "We believe it's the right idea, we believe it's the next generation of computing, we believe all the pieces have to fit together." Ellison, as he has often done in the past, repeatedly referred to Apple as his "favorite example" of such tight integration. He was a close friend of Apple's co-founder Steve Jobs and previously served on Apple's board of directors.He said sales of Oracle's advanced servers were booming and generating around a billion dollars a year in revenue for the company, which has until recent years focused almost exclusively on its software offerings. With the explosion of popular online services and the increasing number of mobile devices that access them, demand is high for databases that can quickly respond to high numbers of relatively simple queries. While Oracle is pitching its expensive, finely-tuned machines to meet this requirement, Internet behemoths like Google, Facebook and Microsoft increasingly rely on armies of low-cost, easily replaceable servers. Ellison emphasized the high specifications of Oracle's servers, which come packed with multiple terabytes of RAM and flash-based storage for speed. Such machines are superior to large server farms, he said, because they require far less electricity and floor space, and are also cost competitive. When asked about whether purchasing such products would lock customers in to expensive hardware from Oracle, he promised that the company's software would always run on "multiple hardware sources."  Ellison, who spoke from Kyoto, Japan's ancient capital, was shown live online via webcast. The Oracle founder has a fondness for Japanese architecture and is staying in his large garden residence in the city Source: Ellison: Hardware-software integration key, Apple is best example. Oracle's founder and CEO reaffirmed his commitment to custom hardware for its software products  LINK to Computerworld article Apr 5, 2012 http://www.computerworld.com/s/article/9225858/Ellison_Hardware_software_integration_key_Apple_is_best_example?source=CTWNLE_nlt_entsoft_2012-04-09&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+computerworld%2Fs%2Ffeed%2Ftopic%2F173+%28Computerworld+Databases+News%29#disqus_thread

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• ArchBeat Link-o-Rama for 2012-07-11

  - by Bob Rhubart

  Is the future of retail showrooming? | GigaOm "The digital shopper isn’t just digital and she expects to be served seamlessly across all channels, physical and digital," reports GigaOm. Twenty years into the Internet era and the changes just keep coming. Solution architects take note... Agile Bureaucracy: When Practices become Principles | Jim Highsmith.com "Principles and values are a critical part of keeping individuals in organizations aligned and engaged," says Agile guru Jim Highsmith, "but the more pseudo-principles are piled on top of principles, the less and less organizations are able to adapt." Oracle Fusion Applications 11g Basics | Michel Schildmeijer "We are trying to build up a Oracle Fusion Apps environment on a Exalogic system, though still on bare metal, because officially there still is no Oracle VM available yet on Exalogic," says Michel Schildmeijer, an Oracle Fusion Middleware Architect at Qualogy. "It is a bit of a challenge, but getting to know the basics and which components the install, build and configure phase use, might bring you a step further on the way." Process Centric Banking: Loan Origination Solution | Manish Palaparthy This interesting, detailed post by Manish Palaparthy explains the process behind the execution of a proof-of-concept for a Fusion Middleware-based loan-origination solution for a bank. The solution incorporates Oracle BPM Suite, Webcenter, and ADF technolgies in a SOA infrastructure. How eBay and Facebook are Cleaning Up Data Centers | Amy Gallo - HBR The Cloud has needs! As reported by Amy Gallo in an article in the Harvard Business Review, "The electricity demand of data centers and the telecommunications network is rivaling that of most nations. If the cloud were itself a country, it would rank fifth in the world on energy demand behind the U.S., China, Russia, and Japan." Do WebLogic configuration from ANT | Edwin Biemond "With WebLogic WLST you can script the creation of all your Application DataSources or SOA Integration artifacts( like JMS etc)," says Oracle ACE Edwin Biemond. "This is necessary if your domain contains many WebLogic artifacts or you have more then one WebLogic environment. If so, you want to script this so you can configure a new WebLogic domain in minutes and you can repeat this task with always the same result." Oracle Special-Edition E-Book: Cloud Architecture for Dummies Learn how to architect and model your cloud implementation to drive efficiency and leverage economies of scale with Cloud Architecture for Dummies, a free Oracle e-book. (Registration required.) Thought for the Day "One of the best things to come out of the home computer revolution could be the general and widespread understanding of how severely limited logic really is." — Frank Herbert Source: SoftwareQuotes.com

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• Agile PLM Highlights from Oracle OpenWorld 2012

  - by Kerrie Foy

  Thank you to everyone who joined us at Oracle OpenWorld this year, either in person or virtually (thanks for tweeting #oowplm)!  From customer presentations to after-hours networking opportunities, there was a lot to see and do during the entire conference. Sessions It was our pleasure to feature several customer speakers during our PLM sessions at OpenWorld from such companies as Starbucks, Coca-Cola, Facebook, Eli Lilly, and many more.  Each had a unique perspective to share and fascinating insight into how they successfully leverage Agile PLM to facilitate profitable innovation, protect brand integrity, streamline operations, manage compliance, launch faster, etc.  For example, during the Product Value Chain keynote session, CIO Chris Bedi of JDSU shared how they implemented Agile PLM to support business imperatives around rapid innovation, centralizing product information, collaboration, and eliminate the “Excel gymnastics” required to obtain global portfolio visibility. In just 120 days after implementing, JDSU employees reported significant improvements around product record management, new product introduction, engineering collaboration and more, which created a better work environment to enable critical innovation. I could write on and on about the almost 20 sessions! So to spare yourselves, please visit launch.oracle.com/?plmopenworld2012; it’s a curated selection of PLM presentations from the OpenWorld Content Catalog and available on-demand. Enjoy! Agile Innovation Management During OpenWorld, we announced an exciting new addition to the Agile PLM applications called Innovation Management that redefines the industry’s scope of product lifecycle management.  Our broad vision of complete enterprise PLM for the entire Product Value Chain already broke new ground by helping organizations extend PLM disciplines downstream by connecting product design to commercialization processes; now we are helping executives look farther upstream in the early innovation phases to ultimately close the gap between strategy and execution that so commonly nags innovation initiatives.  More on this coming soon so stay tuned! Unique Networking Opportunities  We know it can be challenging during OpenWorld to find time to productively connect and network with your industry peers, so we hosted an Agile PLM “Birds of a Feather” networking brunch for the second year in a row.  At a fine restaurant close to Moscone we hosted nine tables, each with only ten seats to encourage active conversation.  Furthermore, guests could select from a list of predetermined table topics sponsored by a specialized PLM partner to guarantee – even more so – that they were seated with like-minded company and optimizing their time at the conference.  Everyone enjoyed the opportunity to easily connect with other PLM users during OpenWorld in a more casual setting. What’s Next? Thank you again to all who joined us!  If you haven't yet, mark your calendar to join us for the next Oracle Agile PLM conference at the Value Chain Summit in San Francisco, February 4-6 in 2013!  We’ll have 40 sessions of PLM content in four tracks. Don’t miss it! You can sign up to be notified when official registration opens by visiting www.oracle.com/goto/vcs. 

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• My program at #MIX10

  - by Laurent Bugnion

  Getting ready to fly to Vegas and MIX10 is really an exciting time! It is also a very busy time, because we are working on a few projects that will be shown on stage, I have my presentation to prepare, and of course as always the book… though these days it has been a bit on the back burner to be honest ;) I arrive in Vegas on Sunday evening around 10PM, so I won’t be able to make it to the traditional IdentityMine dinner this year. I am sure it will be fun nonetheless! My session: Understanding the MVVM pattern http://live.visitmix.com/MIX10/Sessions/EX14 My session is scheduled on the first day, which is awesome, so I am crossing my fingers and hoping that the MIX team doesn’t change it at the last minute… The session will take place on Monday, the 15th of March, 2PM, Room Lagoon F Important: remember that the USA are moving to Summer time on Sunday, so don’t forget to adjust your watches!! Ask the Experts On Monday evening, I will attend the Ask the Experts event, which is taking place between 5Pm and 6:30PM in the main meal hall. This will be a great occasion to grab a beer and talk about code. The Commons MIX has a great place called the Commons, a great location to chill between sessions, and meet tons of interesting people. I love the Commons and plan to spend a lot of time there to meet as many people as I can. Parties I was invited to a few parties, and will do my best to avoid conflicts :) I plan to be at the following events: Silverlight Mixers on Monday evening Insiders MIX party on Tuesday Silverlight partner happy hour on Tuesday too This is a lot of fun, but at the same time we all know that the best value of a conference is to meet people face to face. This is just the right occasion.  And on Thursday… On Thursday I will be attending a Silverlight event at the Luxor. It will be a very busy day, perfect way to end the conference. I fly back home on Friday morning, but due to a long stop in Washington DC (where I intend to go downtown and take pictures… except if the weather is bad, in which case I will probably go to the museum of flight), I will reach home only on Sunday. Getting hold of me The best way to reach me during MIX is to send me a message on Twitter. I will regularly tweet my location at the conference, so make sure to come and meet me. I am eager to make new friends, to talk about the fantastic jobs we did in WPF and Silverlight over the past year and hear your war stories! http://www.twitter.com/lbugnion   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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• What is new in Oracle SOA Suite 11g R1 PS6? by Shanny Anoep

  - by JuergenKress

  Oracle has released a new version 11.1.1.7.0 for their Oracle Fusion Middleware product line. This version includes Patch Set #6 (PS6) for Oracle SOA Suite 11g R1, with a big list of improvements and fixes for each component in that suite. In this post we will highlight some of the interesting updates with regards to troubleshooting, performance, reliability and scalability. Infrastructure/Purging scripts Database growth is a common problem for large-scale Oracle SOA Suite deployments. Oracle already provides multiple purging strategies for the SOA Suite runtime database. This patch set includes two new scripts for purging most of the runtime data: Table Recreation Script (TRS): This script can be used to reclaim as much database space as possible, while still retaining the open instances. It can be used as a corrective action for databases that grew excessively, for example when purging was not performed at all. This should be used as a single corrective action only; the script does not replace the normal purging scripts. Truncate script: Remove all records from the SOA Suite runtime tables without dropping the tables. This script can be used for cloning SOA Suite environments without copying the instance data, or for recreating test scenarios by cleaning all the runtime data. The Oracle SOA Suite Administrator's guide contains a table with the available purging strategies. Diagnostic dumps Using WLST you could already dump diagnostic information about various components of the SOA Suite. This version adds support to retrieve more information on BPEL and Adapters from the command-line. Diagnostic dumps for BPEL New diagnostic dumps are available for BPEL to get information on thread pools, average processing time for BPEL components, and average waiting times for asynchronous instances. This information can be very useful for performance analysis or troubleshooting. With WLST this information can be retrieved from the command-line and included for monitoring or reporting. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA Suite PS6,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• How To Completely Disable Subtitles in VLC

  - by The Geek

  If you watch a lot of videos using VLC, you might have noticed that it enables subtitles by default if they are there, which can be pretty annoying at times. Here’s the quick tip to disable them entirely. Of course, you can always turn them back on if you want on an individual video basis. Disable Subtitles Head into the VLC preferences, and then click the All button at the bottom of the screen. On the left-hand side, choose Video –> Subtitles/OSD, and then uncheck the boxes for “Autodetect subtitle files”, Enable sub-pictures, and On Screen Display. That should do it, unless the subtitles are forced in the video for some reason. Note: Certain video formats like MKV can sometimes have subtitles enabled even though there isn’t a separate subtitles file. This is why you need to remove “Enable sub-pictures” as well, which totally disables the on-screen text. You can choose to only uncheck the autodetecting of subtitles instead if you’d prefer. And of course, you can simply right-click on the video, head to Video –> Subtitles Track and then choose the subtitles if you still wanted them. Note: this only works if the “enable sub-pictures” option is still enabled. And thus ends the tale of disabling those fracking subtitles. Starbuck approves. Similar Articles Productive Geek Tips You Really Want to Completely Disable Tabs in Firefox?Disable ProFTP on CentOSDisable Notification Balloons in XPHow To (Really) Completely Disable UAC on Windows 7Disable User Account Control (UAC) the Easy Way on Win 7 or Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Quickly Schedule Meetings With NeedtoMeet Share Flickr Photos On Facebook Automatically Are You Blocked On Gtalk? Find out Discover Latest Android Apps On AppBrain The Ultimate Guide For YouTube Lovers Will it Blend? iPad Edition

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• Microsoft Virtual Academy

  Carpe Diem It's been since a while that I could write an article for this blog but alas, I was (and still am) very busy with customer's work. Which is actually good. So, what is this article going to tell you? Well, in general, just what I already tweeted, that life is constant process of learning - especially as software craftsman. Due to an upcoming new customer project in ASP.NET I had to seize the opportunity to get my head deeper into latest available technologies, like Windows Azure and SQL Azure. I know... cloud computing and so on is not a recent development and already available since quite a while but I never any means to get myself into this since roughly two weeks ago. Microsoft Virtual Academy I can't remember exactly what guided me towards the Microsoft Virtual Academy (MVA), oh wait... Yes, it was a posting on Facebook from an old CLIP community friend. He posted a shortened URL with #MVA tag that caught my attention. Thanks for that Thomas Kuberek. After the usual sign in or registration via Live ID I was a little bit surprised that Mauritius is not an available country option... Quick mail exchange with the MVA Decan, and yeah, apologies for the missing entry. So, currently I'm learning about Microsoft products and services, and collecting points under "Not Listed Country" until Mauritius is going to be added. Hopefully soon, as MVA honors your effort with different knowledge ranks that are compared to other students with public profiles. I think it's a nice move to add some game and competition factor into the learning game. The tracks and their different modules are mainly references to publicly available material online, namely on either MSDN, TechNet, Channel9, or other Microsoft based sites. The course material therefore also varies in different media and formats, ranging from simple online articles over downloadable documents (.docx or .pdf) to Silverlight / Windows Media streams with download options. Self-assessment and students ranking Each module in a track can be finished by taking part in a self-assessment. Up to now, the assessment I did (and passed) were limited to 10 minutes available time, and consisted of six to seven questions on the module training material. Nothing too serious but it gives you a glimpse idea how Microsoft certification exams are structured. Conclusion Nothing really new but nicely gathered, assembled and presented to the MVA students. At the moment, I wouldn't dare to compare the richness and quality of those courses with professional training offers, like Pluralsight .NET Training, LearnDevNow, VTC, etc. at all, but I think that MVA has potential. Give it a try, and let me know about your opinions.

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• SQL Community – stronger than ever

  - by Rob Farley

  I posted a few hours ago about a reflection of the Summit, but I wanted to write another one for this month’s T-SQL Tuesday, hosted by Chris Yates. In January of this year, Adam Jorgensen and I joked around in a video that was used for the SQL Server 2012 launch. We were asked about SQLFamily, and we said how we were like brothers – how we could drive each other crazy (the look he gave me as I patted his stomach was priceless), but that we’d still look out for each other, just like in a real family. And this is really true. Last week at the PASS Summit, there was a lot going on. I was busy as always, as were many others. People told me their good news, their awful news, and some whinged to me about other people who were driving them crazy. But throughout this, people in the SQL Server community genuinely want the best for each other. I’m sure there are exceptions, but I don’t see much of this. Australians aren’t big on cheering for each other. Neither are the English. I think we see it as an American thing. It could be easy for me to consider that the SQL Community that I see at the PASS Summit is mainly there because it’s a primarily American organisation. But when you speak to people like sponsors, or people involved in several types of communities, you quickly hear that it’s not just about that – that PASS has something special. It goes beyond cheering, it’s a strong desire to see each other succeed. I see MVPs feel disappointed for those people who don’t get awarded. I see Summit speakers concerned for those who missed out on the chance to speak. I see chapter leaders excited about the opportunity to help other chapters. And throughout, I see a gentleness and love for people that you rarely see outside the church (and sadly, many churches don’t have it either). Chris points out that the M-W dictionary defined community as “a unified body of individuals”, and I feel like this is true of the SQL Server community. It goes deeper though. It’s not just unity – and we’re most definitely different to each other – it’s more than that. We all want to see each other grow. We all want to pull ourselves up, to serve each other, and to grow PASS into something more than it is today. In that other post of mine I wrote a bit about Paul White’s experience at his first Summit. His missus wrote to me on Facebook saying that she welled up over it. But that emotion was nothing about what I wrote – it was about the reaction that the SQL Community had had to Paul. Be proud of it, my SQL brothers and sisters, and never lose it.

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• CIO's Corner: Achieving a Balance

  - by Michelle Kimihira

  Author: Rick Beers Senior Director, Product Management, Oracle Fusion Middleware All too often, a CIO is unfairly characterized as either technology-focused or business-focused; as more concerned with either infrastructure performance or business excellence. It seems to me that this completely misses the point. I have long thought that a CIO has probably the most complex C-level position in an enterprise, one that requires an artful balance among four entirely different constituencies, often with competing values and needs. How a CIO balances these is the single largest determinant of success. I was reminded of this while reading the excellent interview of Mark Hurd by CNBC’s Maria Bartiromo in a recent issue of USATODAY (Bartiromo: Oracle's Hurd is in tech sweet spot). The interview covers topics such as Big Data, Leadership and Oracle’s growth strategy. But the topic that really got my interest, and reminded me of the need for balance, was on IT spending trends, in which Mark Hurd observed, “…budgets are tight. What most of our customers have today is both an austerity plan to save money and at the same time a plan to reapply that money to innovation. There isn't a customer we have that doesn't have an austerity plan and an innovation plan.” In an era of economic uncertainty, and an accelerating pace of business change, this is probably the toughest balance a CIO must achieve. Yet for far too many IT organizations, operating costs consume over 75% of their budgets, leaving precious little for innovation and investment in business-critical technology programs. I have found that many CIO’s are trapped by their enterprise systems platforms, which were originally architected for Standardization, Compliance and tightly integrated linear Workflows. Yes, these traits are still required for specific reasons and cannot be compromised. But they are no longer enough. New demands are emerging: the explosion in the volume and diversity of Data, the Consumerization of IT, the rise of Social Media, and the need for continual Business Process Reengineering. These were simply not the design criteria for Enterprise 1.0 and attempting to leverage them with current systems platforms results in an escalation in complexity and a resulting increase in operating costs for many IT organizations. This is the cost vs investment trap and what most constrains CIO’s from achieving the balance they need. But there is a way out of this trap. Enterprise 2.0 represents an entirely new enterprise systems architecture, one that is ‘Business-Centric’ rather than ‘ERP Centric’, which defined the architecture of Enterprise 1.0. Oracle’s best in class suite of Fusion Middleware Products enables a layered approach to enterprise systems architectures that provides the balance that an enterprise needs. The most exciting part of all this? The bottom two layers are focused upon reducing costs and the upper two layers provide business value and innovation. Finally, the Balance a CIO needs.  Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• Why Healthcare Today Needs BPM and SOA by Avio

  - by JuergenKress

  Within the past couple years, the Patient Protection and Affordable Care Act has led to significant changes in the healthcare industry. A highly-complex supply chain between patients, providers, buyers and insurance companies has led to a lack of overall collaboration when it comes to processes. The first open enrollment deadline for products on the Health Insurance Exchange has passed. So what now? Let’s take a brief look at how things have changed and what organizations can do to stay in (and ahead of) the game. New requirements, new processes Organizations that have not adapted processes to meet new regulatory requirements will fall further behind. New regulatory requirements effectively make some legacy applications obsolete, require batch process to move to real-time, and more. Business Process Management (BPM) can help organizations bring data processes in line while helping IT redesign processes rather than change code or replace existing applications. BPM fills in application gaps and links critical information systems for a more visible, efficient and auditable organization. Social and mobile solutions BPM technology also facilitates social and mobile solutions that can help meet new needs. Patients are dependent on a network of doctors, pharmacists, families and others. Social solutions can connect members of the patient’s community in ways never seen before - enabling real-time, relevant communication. Likewise, mobile technology supports social solutions, and BPM is the most efficient way to make processes simple and role-based. It unties medical professionals from their offices by enabling them to access timely information and alerts anywhere. Why SOA is also needed Integrating BPM with Service-Oriented Architecture (SOA) also plays a critical role in the development of healthcare solutions that work. SOA can create a single end-to-end process, integrate applications and move them into a common workflow. While SOA enables the reutilization of existing IT infrastructure, BPM supports the process optimization, monitoring and social aspects. SOA and BPM applications support business analysts as they model, create and monitor processes - providing real-time insight and a unified workflow of process activities. Read “New” Solutions for a New Healthcare Landscape on our blog to learn more. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Avio,Healthcare,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• The value of money

  - by ambreesh

  A dictionary definition of money is "any circulating medium of exchange, including coins, paper money, anddemand deposits". If you ask an economist for a definition of money, you will be introduced to terms like M1, M2, M3, all of which denote tangible assets - currency, and anything that is liquid enough to be used as currency; checks, stamps and now mobile minutes being examples. The macroeconomic theory of money is fascinating - the effect of money supply on exchange rates and interest rates, the concept of the "money multiplier" (if I deposit $10 into a bank, the bank will likely loan $8 of it to someone else, who will then give it to someone else in exchange for goods and services, who will then likely deposit it again, which will result in the bank loaning it again and so on - making that $10 of money supply worth a lot more ($10+$8+$x+...)).  But all this depends on money supply - in other words, money that is printed by the mint. The Treasury Department spends a lot of time figuring out how much money to print, there is lot being written on QE2 now-a-days, which is intended to increase the money supply. Money is used to purchase goods and services, and yes it is saved too but that is so one can purchase goods and services later. Completely unrelated, there is a sea change occurring in the web world, dominated by, I believe, Facebook. With 500M active users and growing, FB has the ability to introduce a "money supply" which is completely unrelated to today's "money". Using today's money, a FB user can buy a certain number of FB$s, and then use the FB$s within FB to purchase goods and services - with the money multiplier kicking in. I remember talking with a colleague about this a few years ago, the true way to monetize the web is to introduce an alternative system to the existing, and FB has the ability to do just that. There is enough momentum, enough mass for FB to start to monetize its user base. And completely screw up the economists at the Treasury, not to mention disintermediating the banks completely. The only other ubiquitous asset is mobile minutes. People exchanging mobile minutes for tangible goods and services happens today, the big difference however is the demographic. While Safaricom offers this ability in Kenya today, FB has the 15-40 year middle class user as their user. And the next generation is growing up with FB as a standard channel for communicating with their peers. Virtual flowers when going in for the kill? If your target is an avid FB user, why not? It certainly is a lot more green - no pun intended!

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• LCM says Smart List import is complete but actually its not...Here are probable reasons

  - by RahulS

  First of all some basics of smart list: Administrators use Smart Lists to create custom drop-down lists that users access from data form cells. When clicking in cells whose members are associated with a Smart List (as a member property), users select items from drop-down lists instead of entering data. Users cannot type in cells that contain Smart Lists. Smart Lists display in cells as down arrows that expand when users click into the cells. Below link will give you more information on Smart Lists: http://download.oracle.com/docs/cd/E17236_01/epm.1112/hp_admin/enum_pg.html I got a simple query today, "The LCM process generates and indicates a status of "Complete", however, the 3,018 records do not appear in the Planning application. No error exists in the log to identify the problem." Things which can be checked in this case: 1. Spaces are not allowed in the Entry Name, 2. Spaces are allowed in the Entry Label, 3. The name must start with an alpha character or underscore, 4. Valid characters for the remaining part of the name must be alpha, numeric, or an underscore, 5. Enter a name that is unique within the smart list, 6. I am not sure about the limits but I have seen 22,000 members loaded fine, 7. ID for every entry should be unique,  8. IDs need not to be consecutive, Ex: It was go from 1 to 100 then 500 to 900 then 1900 to 4500 etc. While import .xml file using LCM there were no errors in the foundation and LCM migration logs, but when checked in the HyS9PlanningSysErr.log, few errors were found:Ex: The name Data_Coord_(Prod)_ACS is invalid, The name Sr_Dir_b+Medcd_Gvt_Rel_Sls_Mkt is invalid, The name entered is invalid. Enter a name that is unique within the smart list, Also, we can Load Smart List dimensions and Smart List dimension entries using the /DS:HSP_SMARTLISTS parameter in outlineload utility: OutlineLoad /A:acpt /U:admin /M /I:c:/smartlist_create1.csv /DS:HSP_SMARTLISTS /L:c:/OutlineLogs/outlineLoad.log /X:c:/OutlineLogs/outlineLoad.exc SmartList Name, Operation, Label, Display Order, Missing Label, Use Form Missing Label, Entry ID, Entry Name, Entry Label SL1,addsmartlist,SL1Label,,,,,, SL1,addEntry,,,,,,entry1,entrylabel1 SL1,addEntry,,,,,,entry2,entrylabel2 Cheers..!!! Rahul S. http://www.facebook.com/pages/HyperionPlanning/117320818374228

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• Solita Oy Achieves Oracle PartnerNetwork Specialization

  - by michaela.seika(at)oracle.com

  Helsinki, February 2, 2011 - Solita Oy, a member of the Oracle® PartnerNetwork (OPN), is the first Finnish enterprise to achieve OPN Specialized status for customer-specific systems integration and software solutions.To achieve a Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Solita Oy has been recognized by Oracle for its expertise in customer-specific systems integration and software solutions, achieved through competency development and demonstrated by the company's business results and proven success in implementing customer projects. "Solita and Oracle have cooperated for a long time, and we have been an Oracle partner for many years. We believe that the renewed partner program and the new partnership level that we have achieved will open up new opportunities for a closer collaboration with Oracle. Our increased focus on systems integration solutions and the stepping up of our specialized knowledge of SOA will enable us to provide even better solutions for our customers," said Jari Niska, Chief Executive Officer, Solita Oy. "Solita has shown trust and belief in Oracle's technology and in the business opportunities arising with it. They have contributed to building our cooperation in a consistent and systematic way. Achieving a Specialized status in our partner program is a natural further step in our close and committed cooperation. It strengthens our trust in our ability to be able to increase both turnover and profitability together," said Juha Kaskirinne, Alliances and Channel Leader, Oracle Finland Oy.  About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners or connect with the Oracle Partner community at OPN on Twitter, OPN on Facebook, OPN on LinkedIn, and OPN on YouTube. About Solita Oy Solita Oy is a Finnish company dedicated to developing demanding information system solutions and IT professional services. Solita's customers include prominent Finnish companies and public organizations. Solita's turnover in 2010 was about 17 million euros. The company was founded in 1996 and has over 170 employees. Further information: www.solita.fiFurther information Jari Niska, CEO, Solita Oy, tel. +358 40 524 6400, [email protected] Kaskirinne, A&C Leader Finland, Oracle Finland Oy, tel. +358 40 506 3592, [email protected]

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• Referencing a picture in another DLL in Silverlight and Windows Phone 7

  - by Laurent Bugnion

  This one has burned me a few times, so here is how it works for future reference: Usually, when I add an Image control into a Silverlight application, and the picture it shows is local (as opposed to loaded from the web), I set the picture’s Build Action to Content, and the Copy to Output Directory to Copy if Newer. What the compiler does then is to copy the picture to the bin\Debug folder, and then to pack it into the XAP file. In XAML, the syntax to refer to this local picture is: <Image Source="/Images/mypicture.jpg" Width="100" Height="100" /> And in C#: return new BitmapImage(new Uri( "/Images/mypicture.jpg", UriKind.Relative)); One of the features of Silverlight is to allow referencing content (pictures, resource dictionaries, sound files, movies etc…) located in a DLL directly. This is very handy because just by using the right syntax in the URI, you can do this in XAML directly, for example with: <Image Source="/MyApplication;component/Images/mypicture.jpg" Width="100" Height="100" /> In C#, this becomes: return new BitmapImage(new Uri( "/MyApplication;component/Images/mypicture.jpg", UriKind.Relative)); Side note: This kind of URI is called a pack URI and they have been around since the early days of WPF. There is a good tutorial about pack URIs on MSDN. Even though it refers to WPF, it also applies to Silverlight Side note 2: With the Build Action set to Content, you can rename the XAP file to ZIP, extract all the files, change the picture (but keep the same name), rezip the whole thing and rename again to XAP. This is not possible if the picture is embedded in an assembly! So what’s the catch? Well the catch is that this does not work if you set the Build Action to Content. It’s actually pretty simple to explain: The pack URI above tells the Silverlight runtime to look within an assembly named MyOtherAssembly for a file named MyPicture.jpg in the Images folder. If the file is included as Content, however, it is not in the assembly. Silverlight does not find it, and silently returns nothing. The image is not displayed. And the fix? The fix, for class libraries, is to set the Build Action to Resource. With this, the picture will gets packed into the DLL itself. Of course, this will increase the size of the DLL, and any change to the picture will require recompiling the class library, which is not ideal. But in the cases where you want to distribute pictures (icons etc) together with a plug-in assembly, well, this is a good way to have everything in the same place Happy coding, Laurent   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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• Test your internet connection - Emtel Mobile Internet

  After yesterday's report on Emtel Fixed Broadband (I'm still wondering where the 'fixed' part is), I did the same tests on Emtel Mobile Internet. For this I'm using the Huawei E169G HSDPA USB stick, connected to the same machine. Actually, this is my fail-safe internet connection and the system automatically switches between them if a problem, let's say timeout, etc. has been detected on the main line. For better comparison I used exactly the same servers on Speedtest.net. The results Following are the results of Rose Hill (hosted by Emtel) and respectively Frankfurt, Germany (hosted by Vodafone DE): Speedtest.net result of 31.05.2013 between Flic en Flac and Rose Hill, Mauritius (Emtel - Mobile Internet) Speedtest.net result of 31.05.2013 between Flic en Flac and Frankfurt, Germany (Emtel - Mobile Internet) As you might easily see, there is a big difference in speed between national and international connections. More interestingly are the results related to the download and upload ratio. I'm not sure whether connections over Emtel Mobile Internet are asymmetric or symmetric like the Fixed Broadband. Might be interesting to find out. The first test result actually might give us a clue that the connection could be asymmetric with a ratio of 3:1 but again I'm not sure. I'll find out and post an update on this. It depends on network coverage Later today I was on tour with my tablet, a Samsung Galaxy Tab 10.1 (model GT-P7500) running on Android 4.0.4 (Ice Cream Sandwich), and did some more tests using the Speedtest.net app. The results are actually as expected and in areas with better network coverage you will get better results after all. At least, as long as you stay inside the national networks. For anything abroad, it doesn't really matter. But see for yourselves: Speedtest.net result of 31.05.2013 between Cascavelle and servers in Rose Hill, Mauritius (Emtel - Mobile Internet), Port Louis, Mauritius and Kuala Lumpur, Malaysia It's rather shocking and frustrating to see how the speed on international destinations goes down. And the full capability of the tablet's integrated modem (HSDPA: 21 Mbps; HSUPA: 5.76 Mbps) isn't used, too. I guess, this demands more tests in other areas of the island, like Ebene, Pailles or Port Louis. I'll keep you updated... The question remains: Alternatives? After the publication of the test results on Fixed Broadband I had some exchange with others on Facebook. Sadly, it seems that there are really no alternatives to what Emtel is offering at the moment. There are the various internet packages by Mauritius Telecom feat. Orange, like ADSL, MyT and Mobile Internet, and there is Bharat Telecom with their Bees offer which is currently limited to Ebene and parts of Quatre Bornes.

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• SQL Community – stronger than ever

  - by Rob Farley

  I posted a few hours ago about a reflection of the Summit, but I wanted to write another one for this month’s T-SQL Tuesday, hosted by Chris Yates. In January of this year, Adam Jorgensen and I joked around in a video that was used for the SQL Server 2012 launch. We were asked about SQLFamily, and we said how we were like brothers – how we could drive each other crazy (the look he gave me as I patted his stomach was priceless), but that we’d still look out for each other, just like in a real family. And this is really true. Last week at the PASS Summit, there was a lot going on. I was busy as always, as were many others. People told me their good news, their awful news, and some whinged to me about other people who were driving them crazy. But throughout this, people in the SQL Server community genuinely want the best for each other. I’m sure there are exceptions, but I don’t see much of this. Australians aren’t big on cheering for each other. Neither are the English. I think we see it as an American thing. It could be easy for me to consider that the SQL Community that I see at the PASS Summit is mainly there because it’s a primarily American organisation. But when you speak to people like sponsors, or people involved in several types of communities, you quickly hear that it’s not just about that – that PASS has something special. It goes beyond cheering, it’s a strong desire to see each other succeed. I see MVPs feel disappointed for those people who don’t get awarded. I see Summit speakers concerned for those who missed out on the chance to speak. I see chapter leaders excited about the opportunity to help other chapters. And throughout, I see a gentleness and love for people that you rarely see outside the church (and sadly, many churches don’t have it either). Chris points out that the M-W dictionary defined community as “a unified body of individuals”, and I feel like this is true of the SQL Server community. It goes deeper though. It’s not just unity – and we’re most definitely different to each other – it’s more than that. We all want to see each other grow. We all want to pull ourselves up, to serve each other, and to grow PASS into something more than it is today. In that other post of mine I wrote a bit about Paul White’s experience at his first Summit. His missus wrote to me on Facebook saying that she welled up over it. But that emotion was nothing about what I wrote – it was about the reaction that the SQL Community had had to Paul. Be proud of it, my SQL brothers and sisters, and never lose it.

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• The Numbers of Customer Experience

  - by Christie Flanagan

  This week, we’ll be continuing our conversations about Customer Experience (CX) on the Oracle WebCenter blog.  While we all know that customer experience is critically important for acquiring new customers and engendering long term brand loyalty, I thought we could kick this week off by taking a look at the numbers of customer experience.   I’m sure you’ll agree that nothing quite puts things into perspective like numbers and figures. A whopping 86% of consumers say that they are willing to pay more for a better customer experience.  But many companies are failing to step up to the challenge.  And when companies fail deliver on customer experience expectations, they leave money on the table. A huge percentage of customers, 89%, begin doing business with a competitor following a poor customer experience. Breaking up isn’t hard to do and today’s empowered customers have no qualms about taking their business elsewhere when their expectations for customer experience are not met. Over a quarter of consumers, 26%, posted a negative comment on a social networking site like Facebook or Twitter following a poor customer experience. Today, individual customer service failures have the ability to easily snowball.  An unsatisfied customer has the ability to easily share their rancor with their entire social network and chip away at your brand’s reputation. A large number of consumers, 79%,  who shared complaints about poor customer experience online had their complaints ignored.  Companies ignore customer complaints at their own peril.  And unsatisfied customers, when handled effectively, have the potential to become advocates for your brand.  Of the 21% of consumers who did get responses to complaints, more than half had positive reactions to the same company about which they were previously complaining. Half of consumers will give a brand only a week to respond to a question before they stop doing business with them.  The clock is ticking when customers have questions about your brand and a week is an eternity in the realm of customer experience.  The source for these stats is the 2011 Customer Experience Impact (CEI) Report, which explores the relationship between consumers and brands.  The report is based on a survey commissioned by RightNow (acquired by Oracle in 2012) and conducted by Harris Interactive. If you’re interested in seeing more facts and figures about customer experience, download the full report.

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