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  • New Exam in Beta Testing: Oracle Fusion CRM - Sales 2014 Implementation Essentials

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 This new exam is designed for individuals who possess a strong foundation and expertise in implementing Oracle Sales Cloud solutions. Request your free exam voucher now! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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  • Learn about CRM and CX at Oracle Days 2012

    - by Richard Lefebvre
    Oracle Day 2012 features learning tracks and sessions tailored for accelerating your business in today’s environment. Oracle simplifies IT by investing in best-of-breed technologies at every layer of the technology stack and engineering them to work together so you can focus on driving your business forward. Throughout its history, Oracle has proved it can address the most complex IT challenges and solve the business problems of our customers. Discover Oracle’s strategy for powering innovation in the areas of Cloud, Social, Mobile, Business Operations, Data Center Optimization, Big Data and Analytics. Oracle Day 2012: Tracks     Engine for Growth: The business for optimized data center Powering innovation for your enterprise applications Architect your cloud: A blueprint for Cloud builders See more, Act faster: powering innovation with analytics Business operations: Powering business innovation Customer Experience: Empowering people, powering brands Check out the agenda at local even for more details

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  • New in Production: Fusion CRM Implementation Specialist Exams!

    - by Richard Lefebvre
    Oracle PartnerNetwork Specialized program is releasing new certifications on our latest products, and partners are invited to be the first candidates. Oracle Fusion Customer Relationship Management 11g Sales Essentials Exam (1Z0-456) – now in Production! ·               All Beta exam participants will receive their exam scores as of September 24, 2012. ·               The successful candidates will receive their certificates starting mid-October, 2012. Contact Us Please direct any inquiries you may have to Oracle Partner Enablement team at [email protected].

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  • ASP.Net MVC - Build a load on demand TreeView

    - by Eric P
    I am wondering how to build a load on demand tree view using ASP.Net MVC. I understand what is involved in creating a JQuery TreeView using lists, but the load on demand part is really confusing me. I don't need the full solution, but can somebody point me in the right direction on where I should start? I have done these plenty of times using WinForms which keeps the view state preserved. One of the issues I am seeing is remembering all the node that have been expanded and not just the newly expanded one. If anyone had some advice, I would appreciate it. Thanks!

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  • Take Complete Image of CRM Server Application

    - by nicorellius
    I have heard of snapshots or ghost images like this. But I have never used this kind of tool to actually clone a piece of hard drive. I think Norton Partition Magic can do something like this as well, but haven't tried it. So my question is this: How can I duplicate a CRM server application exactly so that I can transfer it to another system? I have a CRM server running LAMP (Linux, Apache, MySQL, and PHP) and I urgently need to transfer these data to another system without actually installing, configuring the dependencies and then doing the same for the software itself. Has anyone done this or does anyone know how to do this?

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  • How can I implement a 'select all' check-box on my CRM 4 custom form?

    - by Gryphoenix
    I am working on a custom CRM form with numerous checkboxes, organized by sections. I would like to implement a 'select all' feature to the form and am trying to understand how to format the JavaScript. My research thus far has pointed me to the possibility of using a FOR statement to iterate through all of the elements in the section I want to process, setting their values accordingly, but am unsure of which document.getElements ... method to utilize.

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  • Alaska Airlines Takes Off with Siebel Loyalty and Marketing

    - by tony.berk
    Who likes junk mail? Not me! But I don't mind targeted messages that are relevant to me. Alaska Airlines greatly improved their ability to be more personal with their customers by replacing a legacy mainframe loyalty system with Siebel Loyalty and Siebel Marketing. Which means, as an Alaska Airlines customer, I get less junk mail! With improved access to customer profile information in Siebel, Alaska Airlines presents targeted, relevant offers on their website and via email. At the same time, Alaska Airlines has reduced their speed-to-market with promotions by 150 percent and can now implement new partner marketing programs twice as fast. Finally, as Steve Jarvis, VP of Marketing, Sales and Customer Experience at Alaska Airlines, points out in the video, Alaska Airlines can now reach all 22 million of their annual passengers, not just the 10% who were in the legacy loyalty system. To see other customer success stories, visit Siebel CRM Success. Click here to learn more about Oracle's CRM products.

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  • Learn How to Deliver a Superior Customer Experience

    - by steve.diamond
    That's right. Irene Ng, internationally acclaimed Oracle Web TV superstar, is hitting the Web airwaves again with a highly informative webcast! Tune in to hear Irene interview Steve Fearon, Oracle Vice President of CRM, Europe, Middle East and Africa, and explore how traditional CRM is converging with social networking and mobile technologies to deliver superior customer experiences that drive increased revenue and customer advocacy. And for you folks on the U.S. West Coast who REALLY like to get a jump on your day, we've got even better news. This Web TV event is taking place on June 17th at 2:00 a.m. Pacific time. But remember that for our friends in Central Europe, that is 11:00 a.m. CET. But we'll all be able to view a replay of this Webcast for those of us not awake for the original airing. So sign up now.

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  • Innovare e creare valore si può ancora fare?

    - by Silvia Valgoi
    In un momento in cui parole come social networking, Web 2.0, e-commerce, mobilità e multicanalità, cloud computing sono sulla bocca di tutti abbiamo deciso di fermare questo turbinio di bla, bla, bla e prenderci del tempo per condividerne con voi significati ed opportunità. Questi sono gli obiettivi del Sales & Marketing Summit che si terrà il prossimo 28 marzo 2012: Conoscere in anteprima Oracle Fusion CRM, la soluzione di nuova generazione per migliorare e incrementare l'efficacia dei processi di Vendita e Marketing. Scoprire come costruire i processi più innovativi di Customer Experience. Incontrare i nostri esperti e sperimentare le nuove soluzioni di Oracle grazie alle Sessioni Interattive dedicate a Fusion CRM e alla Customer Experience. Confrontarti e condividere idee per innovare   Ti aspettiamo!

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  • A "First" at Oracle OpenWorld

    - by Kathryn Perry
    A guest post by Adam May, Director, Fusion CRM, Oracle Applications Development There are always firsts at OpenWorld. These firsts keep the conference fresh and are the reason people come back year after year. An important first this year is our Fusion CRM customers who are using the product and deriving real benefit from Fusion CRM. Everyone can learn from and interact with them -- including us!  We love talking to customers, especially those who are using our solutions in unexpected ways because they challenge us! At previous OpenWorlds, we presented our overall Fusion vision and our plans for Fusion CRM. Those presentations helped customers plan their strategies and map out their new release uptakes. Fast forward to March of this year when the first Fusion CRM customer went live. Since then we've watched the pace of go-lives accelerate every single month. Now we're at the threshold of another OpenWorld -- with over 45,000 attendees, 2,500 sessions and LOTS of other activities. To avoid having our customers curl into a ball with sensory overload, we designed a Focus On Document to outline the most important Fusion CRM activities. Here are some of the highlights: Anthony Lye's "Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap" on Monday at 3:15 p.m. The CRM Pavilion, open in Moscone West from Monday through Wednesday; features our strategic Fusion CRM partners and provides live demonstrations of their capabilities General Session: "Oracle Fusion CRM--Improving Sales Effectiveness, Efficiency, and Ease of Use" on Tuesday at 11:45 a.m.; features Anthony Lye and Deloitte "Meet the Fusion CRM Experts" on Tuesday at 5:00 p.m.; this session gives customers the opportunity to interact one-on-one with Fusion experts divided into eight categories of expertise CRM Social Reception on Tuesday from 6-8 p.m.; there's no better way to spend the early evening than discussing Fusion CRM with Oracle experts and strategic partners over appetizers and drinks Wednesday night is Oracle's Customer Appreciation event; enjoy Pearl Jam, Kings of Leon, etc. beginning at 7:30 p.m. at Treasure Island Be sure to drink plenty of water before sleeping Wednesday night and don't stay out too late because we have lots of great content on Thursday; at the top of the list is "Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement" at 11:15 a.m. We hope you have a fantastic experience at OpenWorld 2012! And here's a little video treat to whet your appetite: http://www.youtube.com/user/FusionAppsAtOracle

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  • WebCenter Marketing and Upcoming Events

    - by rituchhibber
    Events: Events: Date Event Name Location/Country October 30, 2012 ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Webcast November 1, 2012 Paper Burying Your HR Processes? Dig Your Way Out With Oracle WebCenter! Webcast November 15, 2012 Social Business Thought Leader Webcast: Three Ways to Fix Your Broken Organization, featuring Christian Finn Webcast Marketing: Marketing: WebCenter Sites Sales eVite:Embrace the Base: Create an Exceptional Online Customer Experience with Oracle WebCenter Sites Directs recipients to the Connected Customer Experience Resource Center to see the latest demos, analyst reports, and customer webcasts promoting WebCenter Sites. For more information Click  here. WebCenter Social Business Thought Leaders Series: Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and TechnologyBrian Solis, Altimeter Group digital analyst and futuristDecember 13, 2012 10am PDTRegistration available soon, find other content from this speaker here. Webcast: WebCenter Sites for Applications: Disconnected Online Customer Experience? Connect it with Oracle WebCenter November 8, 2012  eVite | Registration Page WebCenter in Action Customer & Partner webcast series: Started earlier in FY13, a new webcast series featuring WebCenter customer deployments that are executed by a partner.The next webcast in the series will be November 14th:Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter Click here to learn more. OnDemand Webcast: ResCare Solves Content Lifecycle Challenges with Oracle WebCenterComplex documents must be created, assembled, reviewed, and tracked. To avoid fragmented, chaotic information processes, organizations must adopt an integrated set of strategies, standards, best practices, and technologies for managing information. Attend this webcast to learn how Oracle WebCenter has allowed ResCare to: solve content lifecycle challenges, reduce compliance and business risks and increase adoption of intranet as primary business communication tool. On-Demand Assets Date Event Name Location/Country On Demand Avoid Social Media Fatigue - Learn the 9 C’s of Customer Engagement, featuring Ray Wang, Principal Analyst and CEO, Constellation Research Webcast On Demand WebCenter in Action Series: Hitachi Data Systems Improves Global Web Experience with Oracle WebCenter, presented by Hitachi Data Systems and Lingotek. Webcast On Demand Managing Social Relationships for the Enterprise, featuring Jeremiah Owyang, Industry Analyst, Altimeter Group and Reggie Bradford, Vice President, Oracle Webcast On Demand Oracle’s Vision for the Social-Enabled Enterprise, presented by Mark Hurd, Thomas Kurian and Reggie Bradford Webcast On Demand WebCenter in Action Series: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter, presented by Qualcomm and Keste. Webcast On Demand Social Business Thought Leaders Series: 6 Counterintuitive Best Practices for Social Collaboration Adoption, featuring John Brunswick, Oracle. Webcast On Demand Oracle WebCenter Connects Patients and Researchers in Cancer Control Mission, presented by Canadian Partnership Against Cancer and App-Systems Webcast On Demand Oracle WebCenter: Modernize, Aggregate and Extend Your Portals Webcast On Demand Top 10 Technology Trends Driving Business Innovation, featuring Andy Mulholland, CTO, Capgemini Webcast On Demand Ancestry.com Helps Families Uncover History with Oracl e WebCenter Webcast On Demand Organic Business Networks: Doing Business in a Hyper-Connected World, featuring Mike Fauscette, GVP, IDC Webcast On Demand Social Business and Innovation, featuring John Mancini, President, AIIM Webcast On Demand Do More with Oracle WebCenter: Expand Beyond Web Experience Management Webcast On Demand Race Against the Machine, featuring Andrew McAfee, author and principal scientist at MIT Webcast On Demand Introducing Oracle WebCenter Sites 11gR1: Transforming the Online Experience Webcast On Demand Mobile is the New Face of Engagement, featuring Ted Schadler, Vice President & Principal Analyst, Forrester Research Inc Webcast Analyst Report: IDC Research: Oracle Debuts New Release of Oracle WebCenter Sites.

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  • DNS cache-on-demand server in Win7

    - by Andrew Heath
    I live in a country that enjoys manipulating DNS entries for fun and profit. For various reasons, I cannot surf with a VPN running 100% of the time. Because some sites are only blocked via DNS spoofing, it would be very handy if I could run a local DNS server that I could update on command during active VPN sessions. Is this granularity possible on Win7? Most of the DNS server related posts on SU are regarding the more config-friendly Linux platforms...

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  • On demand upload server

    - by stimms
    I'm looking for a simple application which will do something like Allow user to sign up for an ftp account -> ask admin for approval -> create ftp account for that user now it doesn't have to be FTP, in fact I would be happy with a web based tool which supported upload via some sort of java applet or something similar. I don't care about what platform it runs on, although if we could avoid PHP that would be cool. Any ideas?

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  • On-demand managed hosting

    - by obvio171
    I've seen offerings such as VPSs (Linode, Rackspace Cloud), which are very cheap but you're on your own, and managed hosting (Engine Yard, Rackspace), which are very expensive but they do all the system administration for you, in some cases even writing your deploy scripts. Is there any kind of middle-ground option where I don't have to pay the huge flat rate for the management, but can still request specific sysadmin tasks to be carried out and pay on an hourly basis?

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  • Wake on Demand for Apache server in OS X 10.8

    - by Gary
    Mac OS X Mountain Lion does not have a Web Sharing box in the Sharing system prefs menu. It is thoroughly discussed on the web that the Apache server is available, and that it can be turned on manually in the command line, or by using a convenient Prefs Pane. That works while the computer is awake. But, when my computer goes to sleep, the server stops working, even though Wake for Network Access is checked in the Energy Saver Pref Pane. From the discussion on Bonjour, I see that this problem probably results from the fact that Apache isn't registered with Bonjour. Does that sound likely? If not, please make some suggestions. The connection is via hard-wired ethernet. If registration with Bonjour is the problem, I'd like to know how to register it. You gave a nice description of dns-sd, and the command description says dns-sd -R Name Type Domain Port [TXT...] (Register a service)", but I don't know what to use for "Name" or "Type", or the format of the domain. I tried some dns-sd -B searches and found nothing I could use as a model, and it doesn't show up in Bonjour Browser. Any suggestions would be appreciated.

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  • Is it safe to Update and/or Insert records into an accounting software's database? (Pastel Evolution)

    - by user1020317
    Our CRM system can post transactions to our accounts software (Pastel Evolution), but it doesn't perform the required currency conversion. Both systems have different "base" currencies (because of our location), so the figure thats sent to Pastel evolution is right, but it is reflected in the wrong currency. The CRM uses an ODBC connection to post figures to Evolution. I can make a tool which sits between the two systems which can update and/or insert the transactions into Pastel, by mimicking what the CRM would have done if it was doing the POST. Is it safe for me to mimic and/or update these transactions directly in the Pastel database? Is it common for important validation to be performed in the ODBC layer, and if so, can I tap into an applications ODBC, or is there a custom driver built by the CRM to communicate with the DB?

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  • MasterDetails Loading on Demand problem

    - by devnet247
    Hi As an exercise to learn wpf and understand how binding works I have an example that works.However when I try to load on demand I fail miserably. I basically have 3 classes Country-City-Hotels If I load ALL in one go it all works if I load on demand it fails miserably. What Am I doing wrong? Works <Window x:Class="MasterDetailCollectionViewSource.CountryCityHotelWindow" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" Title="CountryCityHotelWindow" Height="300" Width="450"> <Window.Resources> <CollectionViewSource Source="{Binding}" x:Key="cvsCountryList"/> <CollectionViewSource Source="{Binding Source={StaticResource cvsCountryList},Path=Cities}" x:Key="cvsCityList"/> <CollectionViewSource Source="{Binding Source={StaticResource cvsCityList},Path=Hotels}" x:Key="cvsHotelList"/> </Window.Resources> <Grid> <Grid.ColumnDefinitions> <ColumnDefinition/> <ColumnDefinition/> <ColumnDefinition/> </Grid.ColumnDefinitions> <Grid.RowDefinitions> <RowDefinition Height="Auto"/> <RowDefinition/> </Grid.RowDefinitions> <TextBlock Grid.Column="0" Grid.Row="0" Text="Countries"/> <TextBlock Grid.Column="1" Grid.Row="0" Text="Cities"/> <TextBlock Grid.Column="2" Grid.Row="0" Text="Hotels"/> <ListBox Grid.Column="0" Grid.Row="1" Name="lstCountries" ItemsSource="{Binding Source={StaticResource cvsCountryList}}" DisplayMemberPath="Name" SelectionChanged="OnSelectionChanged"/> <ListBox Grid.Column="1" Grid.Row="1" Name="lstCities" ItemsSource="{Binding Source={StaticResource cvsCityList}}" DisplayMemberPath="Name" SelectionChanged="OnSelectionChanged"/> <ListBox Grid.Column="2" Grid.Row="1" Name="lstHotels" ItemsSource="{Binding Source={StaticResource cvsHotelList}}" DisplayMemberPath="Name" SelectionChanged="OnSelectionChanged"/> </Grid> </Window> DOES NOT WORK Xaml is the same as above, however I have added the following that fetches stuff on demand. It loads the countries only as opposed to the other one where it Loads everything at once and not code behind is necessary. public CountryCityHotelWindow() { InitializeComponent(); //Load only country Initially lstCountries.ItemsSource=Repository.GetCountries(); DataContext = lstCountries; } private void OnSelectionChanged(object sender, SelectionChangedEventArgs e) { var lstBox = (ListBox)e.OriginalSource; switch (lstBox.Name) { case "lstCountries": var country = lstBox.SelectedItem as Country; if (country == null) return; lstCities.ItemsSource = Repository.GetCities(country.Name); break; case "lstCities": var city = lstBox.SelectedItem as City; if (city == null) return; lstHotels.ItemsSource = Repository.GetHotels(city.Name); break; case "lstHotels": break; } } What Am I doing Wrong? Thanks

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  • Best Practice for Shell Layout and Switching Views - Prism, SL4, On Demand Load Modules

    - by kmacmahon
    I am learning Prism, and I have a question on the best approach for the main Shell. Assuming the Shell has 2 regions: Toolbar, Main. The toolbar has 3 main buttons that each represent a different On Demand Load Module. Each of these modules currently register themselves as fitting in the Main Region. When I click one of the buttons I want to do the following: Notify any active view that its switching, with an option to cancel if there is a pending action still required. This might cascade to child views. If the action isn't cancelled then load the on demand module if it has not yet been loaded, else activate it within the region. Should these three modules all fit in the same Region or should my shell have 3 regions defined within content presenters? One of the areas I got stuck on was that when you register a view from the Module Initialize, it doesn't get added with a strongly typed name, so when I tried to determine if my view was already added to the region with GetView(viewname) it always returns null, so I end up adding another view to the region.

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  • New: Oracle CRM On Demand Release 19 Partner Readiness web site!

    - by Richard Lefebvre
    We are pleased to introduce you the Oracle CRM On Demand Release 19 Partner Readiness page, a dedicated web site, designed as part of the Release Readiness Program for Partners to provide the training and resources necessary for YOU to successfully position and implement the new Oracle CRM On Demand 19 release. Organized around 3 areas (Immersion Training, Transfer of Information and Collaterals & Other Assets), it consists of 19 short trainings and 4 documents helping you to deliver successfully your CoD Release 19 projects.  Visit the CRM on Demand Release 19 Partner Readiness page here!

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  • i demand you all men to help

    - by Hello you all men
    you all men i demand answer, you say not real question?? many page get big load for long time and now we are suspended and http://stackoverflow.com/questions/2890840/how-can-we-make-our-website-scalable and please you help men very sorry -bern

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  • Latest News on Service, Field Service and Depot Repair Products

    - by LuciaC
    Service and Depot Repair Customer Advisory Boards (CAB) In November 2012 the Service and Depot Repair CAB joined together for a combined meeting at Oracle HQ in Redwood Shores, California to discuss all the latest news in the Oracle Service, Field Service and Depot Repair products.  Over four days attendees shared their experiences with implementing and using these EBS CRM products and heard details of recent enhancements and future product plans direct from Development. You can access all the Oracle presentations via Doc ID 1511768.1.  Here are just some of the highlights: Field Service: Next Generation Dispatch Center Endeca Integration Case Study: Oracle Sun Field Service implementation. Mobile Field Service: New capabilities for technician-facing applications Service: Integration with Oracle Projects New Teleservice enhancements Spares Management: Supplier Warranty External Repair Execution Oracle Knowledge (Inquira) Introduction for Service Organizations If you weren't at the CAB, take a look at these presentations for great information about what's new and what's coming up in these products. 12.1.3++ Features for Field Service, Mobile Field Service, Spares Management, FSTP & Advanced Scheduler In June 2012 the R12.1.3++ patches were released for Field Service, Mobile Field Service, FSTP and Advanced Scheduler.  These patches contain new and updated functionality for these CRM Service suite modules.  New functionality includes: Field Service/FSTP/MFS: Support for Transfer Parts across subinventories in different organizations Validation to ensure Installed Item matches Returned Item MFS Wireless - Support fro Special Address Creation MFS Wireless - Enhanced Debrief Flow Advanced Scheduler Scheduler UI - Display of Spares Sourcing Information Auto Commit (Release) Tasks by Territory Dispatch Center UI - Display Spare Parts Arrival Information Spares Management Enhancements to the Task Reassignment Process Enhancements to the Parts Requirements UI Supply Chain Enhancements to allow filtering of ship methods from source location by distance. Check the following notes for more details and relevant patch numbers:Doc ID 1463333.1 - Oracle Field Service Release Notes, Release 12.1.3++Doc ID 1452470.1 - Field Service Technician Portal 12.1.3++ New FeaturesDoc ID 1463066.1 - Oracle Advanced Scheduler Release Notes, Release 12.1.3++ Doc ID 1463335.1 - Oracle Spares Management Release Notes, Release 12.1.3++ Doc ID 1463243.1 - Oracle Mobile Field Service Release Notes, Release 12.1.3++

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