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  • Bind ADFS 2.0 service to a specific IP address

    - by ccellar
    I have one server with ADFS-2.0 and a few websites on it. One of the websites is Dynamics CRM which listens on a specific IP address on port 443. Dynamics CRM provides a metadata file for configuration purposes which could be used to configure a relaying party trust with ADFS. It is accessible with the URL https://auth.contoso.com/FederationMetadata/2007-06/federationmetadata.xml The problem is that ADFS-2.0 installs a service which registers following urlacl https://+:443/FederationMetadata/2007-06/ This means the result of accessing the URL https://auth.contoso.com/FederationMetadata/2007-06/federationmetadata.xml is the metadata file of ADFS, not the one of Dynamics CRM. I've tried to delete the default urlacl and added (one of them at a time) https://192.168.1.2:443/FederationMetadata/2007-06/ https://adfs.mydomain.com:443/FederationMetadata/2007-06/ but neither of them worked. Instead the ADFS-service failed to startup complete. Is there any way to bind this service to a IP address? At the moment I see only two alternatives Bind the service to a non standard port. This leads to problems because this means that also the ADFS website has to use a non-standard HTTPS-port. Install ADFS-2.0 on a different server (this is my favorite alternative - however it is not possible in every situation...)

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  • Know Your Audience, And/Or Your Customer

    - by steve.diamond
    Yesterday I gave an internal presentation to about 20 Oracle employees on "messaging," not messaging technology, but embarking on the process of building messages. One of the elements I covered was the importance of really knowing and understanding your audience. As a humorous reference I included two side-by-side photos of Oakland A's fans and Oakland Raiders fans. The Oakland A's fans looked like happy-go-lucky drunk types. The Oakland Raiders fans looked like angry extras from a low budget horror flick. I then asked my presentation attendees what these two groups had in common. Here's what I heard. --They're human (at least I THINK they're human). --They're from Oakland. --They're sports fans. After that, it was anyone's guess. A few days earlier we were putting the finishing touches on a sales presentation for one of our product lines. We had included an upfront "lead in" addressing how the economy is improving, yet that doesn't mean sales executives will have any more resources to add to their teams, invest in technology, etc. This "lead in" included miscellaneous news article headlines and statistics validating the slowly improving economy. When we subjected this presentation to internal review two days ago, this upfront section in particular was scrutinized. "Is the economy really getting better? I (exclamation point) don't think it's really getting better. Haven't you seen the headlines coming out of Greece and Europe?" Then the question TO ME became, "Who will actually be in the audience that sees and hears this presentation? Will s/he be someone like me? Or will s/he be someone like the critic who didn't like our lead-in?" We took the safe route and removed that lead in. After all, why start a "pitch" with a component that is arguably subjective? What if many of our audience members are individuals at organizations still facing a strong headwind? For reasons I won't go into here, it was the right decision to make. The moral of the story: Make sure you really know your audience. Harness the wisdom of the information your organization's CRM systems collect to get that fully informed "customer view." Conduct formal research. Conduct INFORMAL research. Ask lots of questions. Study industries and scenarios that have nothing to do with yours to see "how they do it." Stop strangers in coffee shops and on the street...seriously. Last week I caught up with an old friend from high school who recently retired from a 25 year career with the USMC. He said, "I can learn something from every single person I come into contact with." What a great way of approaching the world. Then, think about and write down what YOU like and dislike as a customer. But also remember that when it comes to your company's products, you are most likely NOT the customer, so don't go overboard in superimposing your own world view. Approaching the study of customers this way adds rhyme, reason and CONTEXT to lengthy blog posts like this one. Know your audience.

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  • Email Service or CRM

    - by MF1
    I am creating a process for a client who is a chapel. They have people who sign up to receive notifications of a death anniversary. I exported a CSV from the db, imported it into Mailchimp and I was about to launch a Mailchimp automation based on a date. I just realized that there are many instances where the same person singed up for multiple death reminders. Mailchimp doesn't allow for duplicate email addresses in one list. Is there another service or application that I can use for this?

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  • Oracle University Nuevos cursos (Week 23)

    - by swalker
    Oracle University ha publicado recientemenete las siguentes formaciones (o versiones) nuevos: Engineered Systems Exadata Database Machine Administration Workshop (Training On Demand) Development Tools Oracle Fusion Middleware 11g: Build Applications with ADF I (Training On Demand) Fusion Middleware Oracle AIA Foundation Pack 11g: Developing Applications (Training On Demand) Oracle Exalogic Elastic Cloud Administration (Training On Demand) Oracle GoldenGate 11g Fundamentals for Oracle (Training On Demand) Oracle Fusion Middleware 11g: Build Applications with ADF I (Training On Demand) Oracle WebCenter Portal 11g: Spaces Administration (3 dias) Java Architect Enterprise Applications with Java EE (5 dias) Hyperion Oracle Hyperion Planning 11.1.2: Create & Manage Applications (Training On Demand) Oracle Hyperion Financial Mgmt 11.1.2: Create & Manage Applications (Training On Demand) Póngase en contacto con el equipo local de Oracle University para conocer las fechas y otros detalles de los cursos. Manténgase conectado a Oracle University: LinkedIn OracleMix Twitter Facebook Google+

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  • Oracle University New Courses (Week 42)

    - by rituchhibber
      Oracle University released the following new (versions of) courses recently: Engineered Systems Exadata Database Machine Administration Workshop (Training On Demand) Development Tools Oracle Fusion Middleware 11g: Build Applications with ADF I (Training On Demand) Fusion Middleware Oracle AIA Foundation Pack 11g: Developing Applications (Training On Demand) Oracle Exalogic Elastic Cloud Administration (Training On Demand) Oracle GoldenGate 11g Fundamentals for Oracle (Training On Demand) Oracle Fusion Middleware 11g: Build Applications with ADF I (Training On Demand) Oracle WebCenter Portal 11g: Spaces Administration (3 days) Java Architect Enterprise Applications with Java EE (5 days) Hyperion Oracle Hyperion Planning 11.1.2: Create & Manage Applications (Training On Demand) Oracle Hyperion Financial Mgmt 11.1.2: Create & Manage Applications (Training On Demand) Get in contact with your local Oracle University team for more details and course dates.

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  • ISVForce Paris : développer ses applications dans le Cloud avec Force.com évènement CRM organisé par Salesforce le 7 juillet à Paris

    ISVForce Paris : développer ses applications dans le Cloud avec Force.com Évènement CRM organisé par Salesforce le 7 juillet au Centre d'Affaires Paris Trocadéro Salesforce.com organise le 7 juillet au Centre d'Affaires Paris Trocadéro, une matinée de présentation de sa plateforme ISVForce, qui met à la disposition des développeurs tous les outils et ressources dont ils ont besoin pour développer leur business sur Force.com. « ISVForce Paris » présentera les retours d'expérience d'éditeurs de logiciels en présence de hauts responsables de Salesforce et d'un intervenant de l'AFDEL (Association Française Des Editeurs de Logiciels). Cet évènement CRM sera aussi un moment d'écha...

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  • Oracle University Nouveaux cours (Week 23)

    - by swalker
    Parmi les nouveautés d’Oracle Université de ce mois-ci, vous trouverez : Engineered Systems Exadata Database Machine Administration Workshop (Training On Demand) Development Tools Oracle Fusion Middleware 11g: Build Applications with ADF I (Training On Demand) Fusion Middleware Oracle AIA Foundation Pack 11g: Developing Applications (Training On Demand) Oracle Exalogic Elastic Cloud Administration (Training On Demand) Oracle GoldenGate 11g Fundamentals for Oracle (Training On Demand) Oracle Fusion Middleware 11g: Build Applications with ADF I (Training On Demand) Oracle WebCenter Portal 11g: Spaces Administration (3 jours) Java Architect Enterprise Applications with Java EE (5 jours) Hyperion Oracle Hyperion Planning 11.1.2: Create & Manage Applications (Training On Demand) Oracle Hyperion Financial Mgmt 11.1.2: Create & Manage Applications (Training On Demand) Contacter l’ équipe locale d’ Oracle University pour toute information et dates de cours. Restez connecté à Oracle University : LinkedIn OracleMix Twitter Facebook Google+

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  • Is there industry demand for developers who have no GUI experience?

    - by James Jeffery
    Is there still demand for developers who crate software without GUI's in the industry? Are jobs still in demand? I only ask because I write a lot of software for myself in C. I mainly use FreeBSD without a GUI. My software is for data mining, automation and marketing purposes most of the time as this is the field I work in. I find that a GUI is not needed and I feel comfortable working within a console. I've never worked for a company as a programmer, but in the industry do you have dedicated programmers who work exclusively on the GUI's and other who write the logic?

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  • Oracle University Nuovi corsi (Week 23)

    - by swalker
    Oracle University ha recentemente rilasciato i seguenti nuovi corsi in inglese: Engineered Systems Exadata Database Machine Administration Workshop (Training On Demand) Development Tools Oracle Fusion Middleware 11g: Build Applications with ADF I (Training On Demand) Fusion Middleware Oracle AIA Foundation Pack 11g: Developing Applications (Training On Demand) Oracle Exalogic Elastic Cloud Administration (Training On Demand) Oracle GoldenGate 11g Fundamentals for Oracle (Training On Demand) Oracle Fusion Middleware 11g: Build Applications with ADF I (Training On Demand) Oracle WebCenter Portal 11g: Spaces Administration (3 giorni) Java Architect Enterprise Applications with Java EE (5 giorni) Hyperion Oracle Hyperion Planning 11.1.2: Create & Manage Applications (Training On Demand) Oracle Hyperion Financial Mgmt 11.1.2: Create & Manage Applications (Training On Demand) Per ulteriori informazioni e per conoscere le date dei corsi, contattate il vostro Oracle University team locale. Rimanete in contatto con Oracle University: LinkedIn OracleMix Twitter Facebook Google+

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  • Oracle University New Courses (Week 23)

    - by swalker
    Oracle University released the following new (versions of) courses recently: Engineered Systems Exadata Database Machine Administration Workshop (Training On Demand) Development Tools Oracle Fusion Middleware 11g: Build Applications with ADF I (Training On Demand) Fusion Middleware Oracle AIA Foundation Pack 11g: Developing Applications (Training On Demand) Oracle Exalogic Elastic Cloud Administration (Training On Demand) Oracle GoldenGate 11g Fundamentals for Oracle (Training On Demand) Oracle Fusion Middleware 11g: Build Applications with ADF I (Training On Demand) Oracle WebCenter Portal 11g: Spaces Administration (3 days) Java Architect Enterprise Applications with Java EE (5 days) Hyperion Oracle Hyperion Planning 11.1.2: Create & Manage Applications (Training On Demand) Oracle Hyperion Financial Mgmt 11.1.2: Create & Manage Applications (Training On Demand) Get in contact with your local Oracle University team for more details and course dates. Stay Connected to Oracle University: LinkedIn OracleMix Twitter Facebook Google+

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  • Will the Global Demand for Water Outstrip the Supply by 2030?

    - by Evelyn Neumayr
    A recent study conducted by the Economist Intelligence Unit and sponsored by Oracle Utilities, titled “Water for All?”,considers the preparedness of utilities to supply water to the current global population of over 7 billion people, with a further 1 billion expected by 2030. It compares strategies used by utilities in 10 major countries to address this challenge. This study’s findings show that wide-ranging water management efforts and large-scale investments must be made if utilities are to meet near-certain water stress—demand outstripping supply—by 2030. The report is based on an online survey of 244 executives of water utilities in these countries, supplemented by in-depth interviews with 20 water utility executives and independent experts. The research concludes that utilities worldwide expect to meet future demand, despite increased supply pressure on supplies, due to improvements in water productivity that the wide range of measures utilities and governments will take to ensure that water is used more efficiently. Read more about this here.

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  • Microsoft augmente l'interopérabilité entre ses ERP et son CRM et sort un assistant de migration des données d'Oracle vers SQL Server

    Microsoft augmente l'interopérabilité entre ses ERP et son CRM Et sort un assistant de migration des données d'Oracle vers SQL Server Mercredi dernier, Microsoft Dynamics a annoncé la mise à disposition mondiale de nouvelles ressources à destination des entreprises équipées de son progiciel de gestion intégré Microsoft Dynamics (ERP). Ces nouvelles ressources incluent d'une part un connecteur entre Microsoft Dynamics CRM et Microsoft Dynamics AX, ainsi que d'autre part un assistant de migration de données pour les clients Microsoft Dynamics AX qui souhaitent faire migrer leurs bases de données Oracle vers Microsoft SQL Server. Ce nouveau connecteur facilite l

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  • Oracle University Neue Kurse (KW 23)

    - by swalker
    In der letzten Woche wurden von Oracle University folgende neue Kurse (bzw. Versionen davon) veröffentlicht: Engineered Systems Exadata Database Machine Administration Workshop (Training On Demand) Development Tools Oracle Fusion Middleware 11g: Build Applications with ADF I (Training On Demand) Fusion Middleware Oracle AIA Foundation Pack 11g: Developing Applications (Training On Demand) Oracle Exalogic Elastic Cloud Administration (Training On Demand) Oracle GoldenGate 11g Fundamentals for Oracle (Training On Demand) Oracle Fusion Middleware 11g: Build Applications with ADF I (Training On Demand) Oracle WebCenter Portal 11g: Spaces Administration (3 Tage) Java Architect Enterprise Applications with Java EE (5 Tage) Hyperion Oracle Hyperion Planning 11.1.2: Create & Manage Applications (Training On Demand) Oracle Hyperion Financial Mgmt 11.1.2: Create & Manage Applications (Training On Demand) Wenn Sie weitere Einzelheiten erfahren oder sich über Kurstermine informieren möchten, wenden Sie sich einfach an Ihr lokales Oracle University-Team in. Bleiben Sie in Verbindung mit Oracle University: LinkedIn OracleMix Twitter Facebook Google+

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  • .htaccess mod_rewrite URL query

    - by 1001001
    I was hoping someone could help me out. I'm building a CRM application and need help modifying the .htaccess file to clean up the URLs. I've read every post regarding .htaccess and mod_rewrite and I've even tried using http://www.generateit.net/mod-rewrite/ to obtain the results with no success. Here is what I am attempting to do. Let's call the base URL www.domain.com We are using php with a mysql back-end and some jQuery and javascript In that "root" folder is my .htaccess file. I'm not sure if I need a .htaccess file in each subdirectory or if one in the root is enough. We have several actual directories of files including "crm", "sales", "finance", etc. First off we want to strip off all the ".php" extensions which I am able to do myself thanks to these posts. However, the querying of the company and contact IDs are where I am stuck. Right now if I load www.domain.com/crm/companies.php it displays all the companies in a list. If I click on one of the companies it uses javascript to call a "goto_company(x)" jQuery script that writes a form and submit that form based on the ID (x) of the company. This works fine and keeps the links clean as all the end user sees is www.domain.com/crm/company.php. However you can't navigate directly to a company. So we added a few lines in PHP to see if the POST is null and try a GET instead allowing us to do www.domain.com/crm/company.php?companyID=40 which displays company #40 out of the database. I need to rewrite this link, and all other associated links to www.domain.com/crm/company/40 I've tried everything and nothing seems to work. Keep in mind that I need to do this for "contacts" and also on the sales portion of the app will need to do something for "deals". To summarize here's what I am looking to do: Change www.domain.com/crm/dash.php to www.domain.com/crm/dash Change www.domain.com/crm/company.php?companyID=40 to www.domain.com/crm/company/40 Change www.domain.com/crm/contact.php?contactID=27 to www.domain.com/crm/contact/27 Change www.domain.com/sales/dash.php to www.domain.com/sales/dash Change www.domain.com/sales/deal.php?dealID=6 to www.domain.com/sales/deal/6 (40, 27, and 6 are just arbitrary numbers as examples) Just for reference, when I used the generateit.net/mod-rewrite site using www.domain.com/crm/company.php?companyID=40 as an example, here is what it told me to put in my .htaccess file: Options +FollowSymLinks RewriteEngine On RewriteRule ^crm/company/([^/]*)$ /crm/company.php?companyID=$1 [L] Needless to say that didn't work.

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  • Dynamics CRM 4.0 Campaign Response Workflow issue

    - by Brett
    Hi I am pretty novice when it comes to CRM so hopefully someone can help me. I am trying to create a workflow that triggers when the campaign response is set to closed and then updates a few fields within the related 'Customers' record. I would have imagined that this would have been straight forward. However, when creating my workflow it appears that the 'Customer' is not in the related entitities list and therefore I cannot set the fields I require updating. I imagine that the issue is to do with the 'Customer' attribute being similar to the 'To'/'From' attributes on an email/phone call activity, whereas I need the attribute to resemble the 'Regarding' attribute. I presume I could create an attribute to replace 'customer' and apply all the appropriate relationships, but I dont really want to do this. Is there a simple way to get around this and/or am I missing something? Cheers

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  • Aptify (.NET CRM Solution) to MailChimp Synchronization

    - by Cord Blomquist
    I'm trying to determine what is involved in synchronizing MailChimp, the popular bulk email service, with Aptify, the .NET-powered CRM my company uses. MailChimp supplies a .NET wrapper DLL which should make this process much easier. They also advertise a 3rd-party solution: Sync Module for .Net systems - MailChimp Sync Module makes it easier for developers to synchronize their lists from any datasource to mailchimp. It has been developed in C# on the mailchimp .NET wrapper. Check it out here. Provided by Wim De Coninck. What steps would have to take to use these tools to get MailChimp and Aptify playing nicely together?

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  • Assigning hotkeys to custom buttons in Sage CRM

    - by CodeGeek
    Hi All, I'm trying to assign a hotkey to a custom buttom in Sage CRM. I'm able to do so for one keypress. However, it doesn't seem to work if I try to use a combination of keys, for example, 'Alt+C' Please refer my code below: document.onkeypress = onKeyPress; var flag = false; function onKeyPress() { if(window.event.keyCode == 18) { flag = true; } if(window.event.keyCode == 67 && flag) { alert("Successful!!!"); } }

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  • Sugar CRM Soap call not working properly

    - by Jasim
    I have sugar crm instance and i was trying to get some data from it using soap service. Below is the code which i am using for it. When i run the same code , sometimes it is returning correct data, sometimes it not. Can any one tell me what the problem is?? include "nusoap.php"; $client = new soapclient('http://asdf.net/test/urbancrm_2009_06_22/soap.php'); // Login to SugarCRM $auth_array = array( 'user_auth' => array( 'user_name' => '******', 'password' => '*******' ), ); $response = $client->call('login', $auth_array); if (!$response['error']['number']){ // Successfully logged in $session_id = $response['id']; //$response = $client->call('get_entry_list',array('session'=>$session_id , 'module_name'=>'Users', 'query'=>'', 'order_by'=>'','offset'=>'','select_fields'=>array('id','user_name'))); $response = $client->call('get_entry_list',array('session'=>$session_id , 'module_name'=>'itf_Apartments', "query"=>"itf_apartments_cstm.neighborhood_c='Loop'", 'order_by'=>'','offset'=>'','select_fields'=>array('name','studio','convertible','one_bedroom','one_bedroom_plus_den','two_bedroom','two_bedroom_plus_den','penthouse','photo_c','building_type_c','neighborhood_c'))); //$response = $client->call('get_entry_list',array('session'=>$session_id , 'module_name'=>'itf_Apartments', 'query'=>'itf_apartments_cstm.urbanlux_id_c="1"', 'order_by'=>'','offset'=>'','select_fields'=>array('name','studio','convertible','one_bedroom','one_bedroom_plus_den','two_bedroom','two_bedroom_plus_den','penthouse',))); //store id and user name as a key value pair in array //echo "---"; print_r($response); } else { echo "else"; print_r($response); } ?

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  • Can an arbitrary email adress be used in workflow send email activity

    - by Greg McGuffey
    I'm wondering if there is any way to be able to include an arbitrary email address as the To:, From:, CC: or BCC: fields of a send email activity? It appears that they must be contacts in the CRM. I ask this because I have a requirement to cc a known group email (no actual user associated with the email...something like [email protected] it's not a queue at all). I'm concerned that if I create a CRM user for this email, that when I move to production, I'll have to change all the workflows using this email to point to the CRM entity on the production box (assuming GUID is saved with activity). If an arbitrary email isn't possible, any other suggestions? Thanks!

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  • Non perdere la possibilità di incontrare i membri dell’Oracle Real-Time Decisions Customer Advisory Board!

    - by Silvia Valgoi
    Quest’anno, in via del tutto eccezionale, vengono aperte le porte dell’appuntamento annuale che Oracle dedica ai clienti di alcune specifiche Applicazioni: si incontreranno a Roma il prossimo 20 giugno 2012  i clienti mondiali della soluzione Oracle Real-Time Decisions (RTD). E’ una occasione unica per sentire direttamente da chi ha implementato questa soluzione quali siano stati i reali ritorni sugli investimenti e per parlare direttamente con loro in un contesto internazionale. La testimonianza di  Dell - che presenterà l’utilizzo di RTD  integrato anche a Siebel - la partecipazione di  BT, Deutsch Telecom, United Airlines, Bouygues Telecom, Dell e RoomKe, fanno di questo appuntamento un momento importante per tutti coloro che vedono nel Real-Time Decisions un tassello importante per le loro strategie di Customer Experience Management. Sei interessato? http://www.oracle.com/goto/RealTimeDecisions

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  • Cut Caseload Costs, Speed Service Delivery For Social Services

    - by michael.seback
    Lower Caseload Costs, Speedier Service Delivery with New Oracle Social Services Solution Oracle has just introduced a new solution for social services agencies that's designed to help case workers address the challenges of rising workloads and growing demands by citizens for additional services. In the past, IT departments developed custom software in an effort to meet program outcomes. "Because this capability is out of the box with the Oracle solution, there's less complexity for organizations and an overall lower total cost of ownership," says Kimberly Ellison-Taylor, Oracle's executive director of health and human services. "Self service brings costs down to just pennies per interaction and makes it possible for clients to receive government services more quickly," Ellison-Taylor says. read more

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  • Soluciones Oracle para Servicios Sociales: Demo "El Ciudadano"

    - by alvaro.desantiago(at)oracle.com
    Las Soluciones Oracle mejoran la ejecución de los programas sociales de las Administraciones y el resultado obtenido por los ciudadanos. La Solución Oracle para Servicios Sociales permite a las Administraciones Públicas optimizar los resultados de las políticas sociales y maximizar la tasa de participación, através de la implantación de Siebel Case Management y Oracle Policy Automation.Les facilita, asimismo, compartir una visión única del ciudadano, gestionar los continuos cambios de políticas de mejora de los programas sociales y su prestación directa a los interesados.Oracle proporciona la solución de Servicios Sociales, para una variedad de áreas como son Beneficios Sociales, Empleo, Violencia de Género y Protección al Menor.

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