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• What is the Pythonic way to implement a simple FSM?

  - by Vicky

  Yesterday I had to parse a very simple binary data file - the rule is, look for two bytes in a row that are both 0xAA, then the next byte will be a length byte, then skip 9 bytes and output the given amount of data from there. Repeat to the end of the file. My solution did work, and was very quick to put together (even though I am a C programmer at heart, I still think it was quicker for me to write this in Python than it would have been in C) - BUT, it is clearly not at all Pythonic and it reads like a C program (and not a very good one at that!) What would be a better / more Pythonic approach to this? Is a simple FSM like this even still the right choice in Python? My solution: #! /usr/bin/python import sys f = open(sys.argv[1], "rb") state = 0 if f: for byte in f.read(): a = ord(byte) if state == 0: if a == 0xAA: state = 1 elif state == 1: if a == 0xAA: state = 2 else: state = 0 elif state == 2: count = a; skip = 9 state = 3 elif state == 3: skip = skip -1 if skip == 0: state = 4 elif state == 4: print "%02x" %a count = count -1 if count == 0: state = 0 print "\r\n"

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• Where to start when doing a Domain Model?

  - by devoured elysium

  Let's say I've made a list of concepts I'll use to draw my Domain Model. Furthermore, I have a couple of Use Cases from which I did a couple of System Sequence Diagrams. When drawing the Domain Model, I never know where to start from: Designing the model as I believe the system to be. This is, if I am modelling a the human body, I start by adding the class concepts of Heart, Brain, Bowels, Stomach, Eyes, Head, etc. Start by designing what the Use Cases need to get done. This is, if I have a Use Case which is about making the human body swallow something, I'd first draw the class concepts for Mouth, Throat, Stomatch, Bowels, etc. The order in which I do things is irrelevant? I'd say probably it'd be best to try to design from the Use Case concepts, as they are generally what you want to work with, not other kind of concepts that although help describe the whole system well, much of the time might not even be needed for the current project. Is there any other approach that I am not taking in consideration here? How do you usually approach this? Thanks

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• Are Java developers really paid more than .Net developers? Also, should I just try and work with C?(

  - by Jon

  Ok, so I graduated about a year and a half ago. In college days I used to be really good (and keen) on C/C++. I've even done some multithreading and socket programming in C. Created networked GUI apps for linux using GTK etc.Now,I've been working since I graduated and well, let's say, I've been stereotyped with .net. That's all I have experience with in these years (Vb.net,asp.net,javascript). I'm pretty comfortable with all of the above and also SQL server.a)Cutting to the chase, I've begun to notice how .net jobs don't seem to pay all that well as Java. Jobs seeking similar number of yrs of experience offer almost twice for java developers. Does it mean I should consider switching?b)My heart still goes out for C. As a surrogate I've tried working with VC++ 6.0 (I know they aren't the same!). I've tried my hand with DDK,SDK,COM etc. Should I try finding jobs there or am I too inexperienced. Somehow, I can't find any openings for C. Where are they? Sometimes I get frustrated and feel that maybe I should just go for MS or something. Possibly that'll help me in landing with 'fatter paying jobs' in the field that I wish to work.

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• Do I need to write a trigger for such a simple constraint?

  - by Paul Hanbury

  I really had a hard time knowing what words to put into the title of my question, as I am not especially sure if there is a database pattern related to my problem. I will try to simplify matters as much as possible to get directly to the heart of the issue. Suppose I have some tables. The first one is a list of widget types: create table widget_types ( widget_type_id number(7,0) primary key, description varchar2(50) ); The next one contains icons: create table icons ( icon_id number(7,0) primary key, picture blob ); Even though the users get to select their preferred widget, there is a predefined subset of widgets that they can choose from for each widget type. create table icon_associations ( widget_type_id number(7,0) references widget_types, icon_id number(7,0) references icons, primary key (widget_type_id, icon_id) ); create table icon_prefs ( user_id number(7,0) references users, widget_type_id number(7,0), icon_id number(7,0), primary key (user_id, widget_type_id), foreign key (widget_type_id, icon_id) references icon_associations ); Pretty simple so far. Let us now assume that if we are displaying an icon to a user who has not set up his preferences, we choose one of the appropriate images associated with the current widget. I'd like to specify the preferred icon to display in such a case, and here's where I run into my problem: alter table icon_associations add ( is_preferred char(1) check( is_preferred in ('y','n') ) ) ; I do not see how I can enforce that for each widget_type there is one, and only one, row having is_preferred set to 'y'. I know that in MySQL, I am able to write a subquery in my check constraint to quickly resolve this issue. This is not possible with Oracle. Is my mistake that this column has no business being in the icon_associations table? If not where should it go? Is this a case where, in Oracle, the constraint can only be handled with a trigger? I ask only because I'd like to go the constraint route if at all possible. Thanks so much for your help, Paul

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• Simple HTML interface to XSD?

  - by Visage

  I'm writing an app that, at its heart, uses a hierarchical tree of nodes in XML, it looks like this: <node> <name>Node1</name> <Attribute1>Something</Attribute1> <Attribute2>SomethingElse</Attribute2> <child>Node2</child> <child>Node4</child> <child>Node7</child> </node> And so on (all child elements must refer to an existing node, though the node inquestion doesnt have to precede the first reference to it) For a simple structure like this is there a simple tool to generate a html page that will allow a user to enter Nodes and dynamically update a server-side xml file? Im basically writing a tool that will use such a file, but the people who's job it is to create the file arent especially techno-literate, so creating the XML by hand is a no-no. I could hand-crank one fairly quickly, but if I can get a tool to do it, even better (especially as the format may change in future)....

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• Ruby - Nokogiri - Parsing XML from memory and putting all same name node values into an array.

  - by r3nrut

  I have an XML I'm trying to parse from memory and get the status of each of my heart beat tests using Nokogiri. Here is the solution I have... xml = <a:HBeat> <a:ElapsedTime>3 ms</a:ElapsedTime> <a:Name>Service 1</a:Name> <a:Status>true</a:Status> </a:HBeat> <a:HBeat> <a:ElapsedTime>4 ms</a:ElapsedTime> <a:Name>Service 2</a:Name> <a:Status>true</a:Status> </a:HBeat> <a:HBeat> I have tried using both css and xpath to pull back the value for each Status and put it into an array. Code is below: doc = Nokogiri::XML.parse(xml) #service_state = doc.css("a:HBeat, a:Status", 'a' => 'http://schemas.datacontract.org/2004/07/OpenAPI.Entity').map {|node| node.children.text} service_state = doc.xpath("//*[@a:Status]", 'a' => 'http://schemas.datacontract.org/2004/07/OpenAPI.Entity').map(&:text) Both will return service_state = []. Any thoughts or recommendations? Also, consider that I have almost identical xml for another test and I used the following snippet of code which does exactly what I wanted but for some reason isn't working with the xml that contains namespaces. service_state = doc.css("HBeat Status").map(&:text) Thanks!

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• Where to start to create an HTML website with 2 tables read from csv files using anything but php

  - by CodingIsAwesome

  I want to design a website which displays on loading two tables each with it's respective data from a csv file. Then every minute the website automatically refreshes. This problem seems so simple! But yet the solution eludes me. All of the files will be contained in 1 directory, not on a server but on a local machine. Such as sitting on the desktop. I understand if I use javascript I have to use ADO, and I'm still trying to work out how to use ASP. I am new with both languages. So far the only restriction is that I can't use PHP. So the jist so far as I can think right now is: 1. read the file 2. place the file into an array by splitting at the commas 3. write the array into td's ????? 4. then print all this out into a div ???? I have googled my heart out and can't seem to find what I'm looking for. or even piece together what I'm looking for. Everything with javascript and ADO's leads me to dead ends, I can't find anything on ASP that is helpful. Could someone please write up some sample code for a resource? Or have a better solution?

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• Image resizing efficiency in C# and .NET 3.5

  - by Matthew Nichols

  I have written a web service to resize user uploaded images and all works correctly from a functional point of view, but it causes CPU usage to spike every time it is used. It is running on Windows Server 2008 64 bit. I have tried compiling to 32 and 64 bit and get about the same results. The heart of the service is this function: private Image CreateReducedImage(Image imgOrig, Size NewSize) { var newBM = new Bitmap(NewSize.Width, NewSize.Height); using (var newGrapics = Graphics.FromImage(newBM)) { newGrapics.CompositingQuality = CompositingQuality.HighSpeed; newGrapics.SmoothingMode = SmoothingMode.HighSpeed; newGrapics.InterpolationMode = InterpolationMode.HighQualityBicubic; newGrapics.DrawImage(imgOrig, new Rectangle(0, 0, NewSize.Width, NewSize.Height)); } return newBM; } I put a profiler on the service and it seemed to indicate the vast majority of the time is spent in the GDI+ library itself and there is not much to be gained in my code. Questions: Am I doing something glaringly inefficient in my code here? It seems to conform to the example I have seen. Are there gains to be had in using libraries other than GDI+? The benchmarks I have seen seem to indicate that GDI+ does well compare to other libraries but I didn't find enough of these to be confident. Are there gains to be had by using "unsafe code" blocks? Please let me know if I have not included enough of the code...I am happy to put as much up as requested but don't want to be obnoxious in the post.

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• MySQL Connect 8 Days Away - Replication Sessions

  - by Mat Keep

  Following on from my post about MySQL Cluster sessions at the forthcoming Connect conference, its now the turn of MySQL Replication - another technology at the heart of scaling and high availability for MySQL. Unless you've only just returned from a 6-month alien abduction, you will know that MySQL 5.6 includes the largest set of replication enhancements ever packaged into a single new release: - Global Transaction IDs + HA utilities for self-healing cluster..(yes both automatic failover and manual switchover available!) - Crash-safe slaves and binlog - Binlog Group Commit and Multi-Threaded Slaves for high performance - Replication Event Checksums and Time-Delayed replication - and many more There are a number of sessions dedicated to learn more about these important new enhancements, delivered by the same engineers who developed them. Here is a summary Saturday 29th, 13.00 Replication Tips and Tricks, Mats Kindahl In this session, the developers of MySQL Replication present a bag of useful tips and tricks related to the MySQL 5.5 GA and MySQL 5.6 development milestone releases, including multisource replication, using logs for auditing, handling filtering, examining the binary log, using relay slaves, splitting the replication stream, and handling failover. Saturday 29th, 17.30 Enabling the New Generation of Web and Cloud Services with MySQL 5.6 Replication, Lars Thalmann This session showcases the new replication features, including • High performance (group commit, multithreaded slave) • High availability (crash-safe slaves, failover utilities) • Flexibility and usability (global transaction identifiers, annotated row-based replication [RBR]) • Data integrity (event checksums) Saturday 29th, 1900 MySQL Replication Birds of a Feather In this session, the MySQL Replication engineers discuss all the goodies, including global transaction identifiers (GTIDs) with autofailover; multithreaded, crash-safe slaves; checksums; and more. The team discusses the design behind these enhancements and how to get started with them. You will get the opportunity to present your feedback on how these can be further enhanced and can share any additional replication requirements you have to further scale your critical MySQL-based workloads. Sunday 30th, 10.15 Hands-On Lab, MySQL Replication, Luis Soares and Sven Sandberg But how do you get started, how does it work, and what are the best practices and tools? During this hands-on lab, you will learn how to get started with replication, how it works, architecture, replication prerequisites, setting up a simple topology, and advanced replication configurations. The session also covers some of the new features in the MySQL 5.6 development milestone releases. Sunday 30th, 13.15 Hands-On Lab, MySQL Utilities, Chuck Bell Would you like to learn how to more effectively manage a host of MySQL servers and manage high-availability features such as replication? This hands-on lab addresses these areas and more. Participants will get familiar with all of the MySQL utilities, using each of them with a variety of options to configure and manage MySQL servers. Sunday 30th, 14.45 Eliminating Downtime with MySQL Replication, Luis Soares The presentation takes a deep dive into new replication features such as global transaction identifiers and crash-safe slaves. It also showcases a range of Python utilities that, combined with the Release 5.6 feature set, results in a self-healing data infrastructure. By the end of the session, attendees will be familiar with the new high-availability features in the whole MySQL 5.6 release and how to make use of them to protect and grow their business. Sunday 30th, 17.45 Scaling for the Web and the Cloud with MySQL Replication, Luis Soares In a Replication topology, high performance directly translates into improving read consistency from slaves and reducing the risk of data loss if a master fails. MySQL 5.6 introduces several new replication features to enhance performance. In this session, you will learn about these new features, how they work, and how you can leverage them in your applications. In addition, you will learn about some other best practices that can be used to improve performance. So how can you make sure you don't miss out - the good news is that registration is still open ;-) And just to whet your appetite, listen to the On-Demand webinar that presents an overview of MySQL 5.6 Replication.  

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• Do We Indeed Have a Future? George Takei on Star Wars.

  - by Bil Simser

  George Takei (rhymes with Okay), probably best known for playing Hikaru Sulu on the original Star Trek, has always had deep concerns for the present and the future. Whether on Earth or among the stars, he has the welfare of humanity very much at heart. I was digging through my old copies of Famous Monsters of Filmland, a great publication on monster and films that I grew up with, and came across this. This was his reaction to STAR WARS from issue 139 of Famous Monsters of Filmland and was written June 6, 1977. It is reprinted here without permission but I hope since the message is still valid to this day and has never been reprinted anywhere, nobody will mind me sharing it. STAR WARS is the most pre-posterously diverting galactic escape and at the same time the most hideously credible portent of the future yet.While I thrilled to the exploits that reminded me of the heroics of Errol Flynn as Robin Hood, Burt Lancaster as the Crimson Pirate and Buster Crabbe as Flash Gordon, I was at the same time aghast at the phantasmagoric violence technology can place at our disposal. STAR WARS raised in my mind the question - do we indeed have a future?It seems to me what George Lucas has done is to masterfully guide us on a journey through space and time and bring us back face to face with today's reality. STAR WARS is more than science fiction, I think it is science fictitious reality.Just yesterday, June 7, 1977, I read that the United States will embark on the production of a neutron bomb - a bomb that will kill people on a gigantic scale but will not destroy buildings. A few days before that, I read that the Pentagon is fearful that the Soviets may have developed a warhead that could neutralize ours that have a capacity for that irrational concept overkill to the nth power. Already, it seems we have the technology to realize the awesome special effects simulations that we saw in the film.The political scene of STAR WARS is that of government by force and power, of revolutions based on some unfathomable grievance, survival through a combination of cunning and luck and success by the harnessing of technology -  a picture not very much at variance from the political headlines that we read today.And most of all, look at the people; both the heroes in the film and the reaction of the audience. First, the heroes; Luke Skywalker is a pretty but easily led youth. Without any real philosophy to guide him, he easily falls under the influence of a mystical old man believed previously to be an eccentric hermit. Recognize a 1960's hippie or a 1970's moonie? Han Solo has a philosophy coupled with courage and skill. His philosophy is money. His proficiency comes for a price - the highest. Solo is a thoroughly avaricious mercenary. And the Princess, a decisive, strong, self-confident and chilly woman. The audience cheered when she wielded a gun. In all three, I missed qualities that could be called humane - love, kindness, yes, I missed sensuality. I also missed a sense of ideals and faith. In this regard the machines seemed more human. They demonstrated real affection for each other and an occasional poutiness. They exhibited a sense of fidelity and constancy. The machines were humanized and the humans conversely seemed mechanical.As a member of the audience, I was swept up by the sheer romantic escapsim of it all. The deering-dos, the rope swing escape across the pit, the ray gun battles and especially the swash buckle with the ray swords. Great fun!But I just hope that we weren't too intoxicated by the escapism to be able to focus on the recognizable. I hope the beauty of the effects didn't narcotize our sensitivity to violence. I hope the people see through the fantastically well done futuristic mirrors to the disquieting reflection of our own society. I hope they enjoy STAR WARS without being "purely entertained".

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• Silverlight Cream for December 12, 2010 -- #1008

  - by Dave Campbell

  In this Issue: Michael Washington, Samuel Jack, Alfred Astort(-2-), Nokola(-2-), Avi Pilosof, Chris Klug, Pete Brown, Laurent Bugnion(-2-), and Jaime Rodriguez(-2-, -3-). Above the Fold: Silverlight: "Sharing resources and styles between projects in Silverlight" Chris Klug WP7: "Windows Phone Application Performance at Silverlight Firestarter" Jaime Rodriguez Training: "Silverlight View Model (MVVM) - A Play In One Act" Michael Washington Shoutouts: Koen Zwikstra announced the availability of the first Silverlight Spy 4 Preview 1 Gavin Wignall announced the Launch of Festive game built with Silverlight 4, hosted on Azure ... free to play. From SilverlightCream.com: Silverlight View Model (MVVM) - A Play In One Act Michael Washington has an interesting take on writing a blog post with this 'play' version of Silverlight View Models and Expression Blend with a heaping dose of Behaviors added in for flavoring. Build a Windows Phone Game in 3 days – Day 1 Samuel Jack is attempting to build a WP7 game in 3 days including downloading the tools and an XNA book... interesting to see where he's headed wth this venture. 4 of 10 - Make sure your finger can hit the target and text is legible Continuing with a series of tips from the folks reviewing apps for the marketplace via Alfred Astort is this number 4 -- touch target size and legible text. 5 of 10 - Give feedback on touch and progress within your UI Alfred Astort's number 5 is also up, and continues the touch discussion with this tip about giving the user feedback on their touch. Fantasia Painter Released for Windows Phone 7 + Tips Nokola took the release of his Fantasia Painter on WP& as an opportunity not only to blog about the fact that we can go buy it, but has a blog full of hints and tips that he gathered while working on it. Games for Windows Phone 7 Resources: Reducing Load Times, RPG Kit; Other Nokola also blogged about the release of the new games education pack, and gives up the cursor he uses in his videos after being asked... The simplest way to do design-time ViewModels with MVVM and Blend. Avi Pilosof attacks the design-time ViewModel issue in Blend with a 'no code' solution. Sharing resources and styles between projects in Silverlight Chris Klug is talking about sharing resources and styles across a large Silverlight project... near and dear to my heart at this moment. Dynamically Generating Controls in WPF and Silverlight Pete Brown has a post up that's generated some interest... creating controls at runtime... and he's demonstrating several different ways for both Silverlight and WPF #twitter for Windows Phone 7 protips (#wp7) Laurent Bugnion was posting these great tips for Twitter for WP7 and rolled all 16 of them up into a blog post... check them and the app out... Increasing touch surface (#wp7dev) Laurent Bugnion's most current post should be of great interest to WP7 devs... providing more touch surface for your user's fat fingers, err, I mean their fat fingerings :) ... great information and samples ... and interesting it is a fail point as listed by Alfred Astort above. Windows Phone Application Performance at Silverlight Firestarter This material from Jaime Rodriguez actually hit prior to his Firestarter presentation, but should be required reading for anyone doing a WP7 app... great Performance tips from the trenches... slide deck, cheat-sheet, and code. UpdateSourceTrigger on Windows Phone data bindings Another post from Jaime Rodriguez actually went through a couple revisions already.. how about a WP7 TextBox that fires notifications to the ViewModel when the text changes? ... would you like a behavior with that? Details on the Push Notification app limits Jaime Rodriguez has yet another required reading post up on Push Notification limits ... what it really entails and how you can be a good WP7 citizen by the way you program your app. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Oracle Fusion Procurement Designed for User Productivity

  - by Applications User Experience

  Sean Rice, Manager, Applications User Experience Oracle Fusion Procurement Design Goals In Oracle Fusion Procurement, we set out to create a streamlined user experience based on the way users do their jobs. Oracle has spent hundreds of hours with customers to get to the heart of what users need to do their jobs. By designing a procurement application around user needs, Oracle has crafted a user experience that puts the tools that people need at their fingertips. In Oracle Fusion Procurement, the user experience is designed to provide the user with information that will drive navigation rather than requiring the user to find information. One of our design goals for Oracle Fusion Procurement was to reduce the number of screens and clicks that a user must go through to complete frequently performed tasks. The requisition process in Oracle Fusion Procurement (Figure 1) illustrates how we have streamlined workflows. Oracle Fusion Self-Service Procurement brings together billing metrics, descriptions of the order, justification for the order, a breakdown of the components of the order, and the amount—all in one place. Previous generations of procurement software required the user to navigate to several different pages to gather all of this information. With Oracle Fusion, everything is presented on one page. The result is that users can complete their tasks in less time. The focus is on completing the work, not finding the work. Figure 1. Creating a requisition in Oracle Fusion Self-Service Procurement is a consumer-like shopping experience. Will Oracle Fusion Procurement Increase Productivity? To answer this question, Oracle sought to model how two experts working head to head—one in an existing enterprise application and another in Oracle Fusion Procurement—would perform the same task. We compared Oracle Fusion designs to corresponding existing applications using the keystroke-level modeling (KLM) method. This method is based on years of research at universities such as Carnegie Mellon and research labs like Xerox Palo Alto Research Center. The KLM method breaks tasks into a sequence of operations and uses standardized models to evaluate all of the physical and cognitive actions that a person must take to complete a task: what a user would have to click, how long each click would take (not only the physical action of the click or typing of a letter, but also how long someone would have to think about the page when taking the action), and user interface changes that result from the click. By applying standard time estimates for all of the operators in the task, an estimate of the overall task time is calculated. Task times from the model enable researchers to predict end-user productivity. For the study, we focused on modeling procurement business process task flows that were considered business or mission critical: high-frequency tasks and high-value tasks. The designs evaluated encompassed tasks that are currently performed by employees, professional buyers, suppliers, and sourcing professionals in advanced procurement applications. For each of these flows, we created detailed task scenarios that provided the context for each task, conducted task walk-throughs in both the Oracle Fusion design and the existing application, analyzed and documented the steps and actions required to complete each task, and applied standard time estimates to the operators in each task to estimate overall task completion times. The Results The KLM method predicted that the Oracle Fusion Procurement designs would result in productivity gains in each task, ranging from 13 percent to 38 percent, with an overall productivity gain of 22.5 percent. These performance gains can be attributed to a reduction in the number of clicks and screens needed to complete the tasks. For example, creating a requisition in Oracle Fusion Procurement takes a user through only two screens, while ordering the same item in a previous version requires six screens to complete the task. Modeling user productivity has resulted not only in advances in Oracle Fusion applications, but also in advances in other areas. We leveraged lessons learned from the KLM studies to establish products like Oracle E-Business Suite (EBS). New user experience features in EBS 12.1.3, such as navigational improvements to the main menu, a Google-type search using auto-suggest, embedded analytics, and an in-context list of values tool help to reduce clicks and improve efficiency. For more information about KLM, refer to the Measuring User Productivity blog.

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• Release Management as Orchestra

  - by ericajanine

  I read an excellent, concise article (http://www.buildmeister.com/articles/software_release_management_best_practices) on the basics of release management practices. In the article, it states "Release Management is often likened to the conductor of an orchestra, with the individual changes to be implemented the various instruments within it." I played in music ensembles for years, so this is especially close to my heart as example. I learned most of my discipline from hours and hours of practice at the hand of a very skilled conductor and leader. I also learned that the true magic in symphonic performance is one where everyone involved is focused on one sound, one goal. In turn, that solid focus creates a sound and experience bigger than just mechanics alone accomplish. In symphony, a conductor's true purpose is to make you, a performer, better so the overall sound and end product is better. The big picture (the performance of the composition) is the end-game, and all musicians in the orchestra know without question their part makes up an important but incomplete piece of that performance. A good conductor works with each section (e.g. group) to ensure their individual pieces are solid. Let's restate: The conductor leads and is responsible for ensuring those pieces are solid. While the performers themselves are doing the work, the conductor is the final authority on when the pieces are ready or not. If not, the conductor initiates the efforts to get them ready or makes the decision to scrap their parts altogether for the sake of an overall performance. Let it sink in, because it's clear--It is not the performer's call if they play their part as agreed, it's the conductor's final call to allow it. In comparison, if a software release manager is a conductor, the only way for that manager to be effective is to drive the overarching process and execution of individual pieces of a software development lifecycle. It does not mean the release manager performs each and every piece, it means the release manager has oversight and influence because the end-game is a successful software enhancin a useable environment. It means the release manager, not the developer or development manager, has the final call if something goes into a software release. Of course, this is not a process of autocracy or dictation of absolute rule, it's cooperative effort. But the release manager must have the final authority to make a decision if something is ready to be added to the bigger piece, the overall symphony of software changes being considered for package and release. It also goes without saying a release manager, like a conductor, must have full autonomy and isolation from other software groups. A conductor is the one on the podium waving a little stick at the each section and cueing them for their parts, not yelling from the back of the room while also playing a tuba and taking direction from the horn section. I have personally seen where release managers are relegated to being considered little more than coordinators, red-tapers to "satisfy" the demands of an audit group without being bothered to actually respect all that a release manager gives a group willing to employ them fully. In this dysfunctional scenario, development managers, project managers, business users, and other stakeholders have been given nearly full clearance to demand and push their agendas forward, causing a tail-wagging-the-dog scenario where an inherent conflict will ensue. Depending on the strength, determination for peace, and willingness to overlook a built-in expectation that is wrong, the release manager here must face the crafted conflict head-on and diffuse it as quickly as possible. Then, the release manager must clearly make a case why a change cannot be released without negative impact to all parties involved. If a political agenda is solely driving a software release, there IS no symphony, there is no "software lifecycle". It's just out-of-tune noise. More importantly, there is no real conductor. Sometimes, just wanting to make a beautiful sound is not enough. If you are a release manager, are you freed up enough to move, to conduct the sections of software creation to ensure a solid release performance is possible? If not, it's time to take stock in what your role actually is and see if that is what you truly want to achieve in your position. If you are, then you can successfully build your career and that of the people in your groups to create truly beautiful software (music) together.

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• Editor's Notebook - Social Aura: Insights from the Oracle Social Media Summit

  - by user462779

  Panelists talk social marketing at the Oracle Social Media Summit On November 14, I traveled to Las Vegas for the first-ever Oracle Social Media Summit. The two day event featured an impressive collection of social media luminaries including: David Kirkpatrick (founder and CEO of Techonomy Media and author of The Facebook Effect), John Yi (Head of Marketing Partnerships, Facebook), Matt Dickman (EVP of Social Business Innovation, Weber Shandwick), and Lyndsay Iorio (Social Media & Communications Manager, NBC Sports Group) among others. It was also a great opportunity to talk shop with some of our new Vitrue and Involver colleagues who have been returning great social media results even before their companies were acquired by Oracle. I was live tweeting the event from @OracleProfit which was great for those who wanted to follow along with the proceedings from the comfort of their office or blackjack table. But I've also found over the years that live tweeting an event is a handy way to take notes: I can sift back through my record of what people said or thoughts I had at the time and organize the Twitter messages into some kind of summary account of the proceedings. I've had nearly a month to reflect on the presentations and conversations at the event and a few key topics have emerged: David Kirkpatrick's comment during the opening presentation really set the stage for the conversations that followed. Especially if you are a marketer or publisher, the idea that you are in a one-way broadcast relationship with your audience is a thing of the past. "Rising above the noise" does not mean reaching for a megaphone, ALL CAPS, or exclamation marks. Hype will not motivate social media denizens to do anything but unfollow and tune you out. But knowing your audience, creating quality content and/or offers for them, treating them with respect, and making an authentic effort to please them: that's what I believe is now necessary. And Kirkpatrick's comment early in the day really made the point. Later in the day, our friends @Vitrue demonstrated this point by elaborating on a comment by Facebook's John Yi. If a social strategy is comprised of nothing more than cutting/pasting the same message into different social media properties, you're missing the opportunity to have an actual conversation. That's not shouting at your audience, but it does feel like an empty gesture. Walter Benjamin, perplexed by auraless Twitter messages Not to get too far afield, but 20th century cultural critic Walter Benjamin has a concept that is useful for understanding the dynamics of the empty social media gesture: Aura. In his work The Work of Art in the Age of Mechanical Reproduction, Benjamin struggled to understand the difference he percieved between the value of a hand-made art object (a painting, wood cutting, sculpture, etc.) and a photograph. For Benjamin, aura is similar to the "soul" of an artwork--the intangible essence that is created when an artist picks up a tool and puts creative energy and effort into a work. I'll defer to Wikipedia: "He argues that the "sphere of authenticity is outside the technical" so that the original artwork is independent of the copy, yet through the act of reproduction something is taken from the original by changing its context. He also introduces the idea of the "aura" of a work and its absence in a reproduction." So make sure you put aura into your social interactions. Don't just mechanically reproduce them. Keeping aura in your interactions requires the intervention of an actual human being. That's why @NoahHorton's comment about content curation struck me as incredibly important. Maybe it's just my own prejudice, being in the content curation business myself. And it's not to totally discount machine-aided content management systems, content recommendation engines, and other tech-driven tools for building an exceptional content experience. It's just that without that human interaction--that editor who reviews the analytics and responds to user feedback--interactions over social media feel a bit empty. It is SOCIAL media, right? (We'll leave the conversation about social machines for another day). At the end of the day, experimentation is key. Just like trying to find that right joke to tell at the beginning of your presentation or that good opening like at a cocktail party, social media messages and interactions can take some trial and error. Don't be afraid to try things, tinker with incomplete ideas, abandon things that don't work, and engage in the conversation. And make sure your heart is in it, otherwise your audience can tell. And finally:

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• Today at Oracle OpenWorld 2012

  - by Scott McNeil

  We have another full day of great Oracle OpenWorld keynotes, sessions, demos and customer presentations in the Seen and Be Heard threater. Here's a quick run down of what's happening today with Oracle Enterprise Manager 12c: Download the Oracle Enterprise Manager 12c OpenWorld schedule (PDF) Oracle Enterprise Manager Cloud Control 12c (and Private Cloud) General Session Tues 2 Oct, 2012 Time Title Location 11:45 AM - 12:45 PM General Session: Using Oracle Enterprise Manager to Manage Your Own Private Cloud Moscone South - 103* 1:15 PM - 2:15 PM General Session: Breakthrough Efficiency in Private Cloud Infrastructure Moscone West - 3014 Conference Session Tues 2 Oct, 2012 Time Title Location 10:15 AM - 11:15 AM Oracle Exadata/Oracle Enterprise Manager 12c: Journey into Oracle Database Cloud Moscone West - 3018 10:15 AM - 11:15 AM Bulletproof Your Application Upgrades with Secure Data Masking and Subsetting Moscone West - 3020 10:15 AM - 11:15 AM Oracle Enterprise Manager 12c: Architecture Deep Dive, Tips, and Techniques Moscone South - 303 11:45 AM - 12:45 PM RDBMS Forensics: Troubleshooting with Active Session History Moscone West - 3018 11:45 AM - 12:45 PM Building and Operationalizing Your Data Center Environment with Oracle Exalogic Moscone South - 309 11:45 AM - 12:45 PM Securely Building a National Electronic Health Record: Singapore Case Study Westin San Francisco - Concordia 1:15 PM - 2:15 PM Managing Heterogeneous Environments with Oracle Enterprise Manager Moscone West - 3018 1:15 PM - 2:15 PM Complete Oracle WebLogic Server Management with Oracle Enterprise Manager 12c Moscone South - 309 1:15 PM - 2:15 PM Database Lifecycle Management with Oracle Enterprise Manager 12c Moscone West - 3020 1:15 PM - 2:15 PM Best Practices, Key Features, Tips, Techniques for Oracle Enterprise Manager 12c Upgrade Moscone South - 307 1:15 PM - 2:15 PM Enterprise Cloud with CSC’s Foundation Services for Oracle and Oracle Enterprise Manager 12c Moscone South - 236 5:00 PM - 6:00 PM Deep Dive 3-D on Oracle Exadata Management: From Discovery to Deployment to Diagnostics Moscone West - 3018 5:00 PM - 6:00 PM Everything You Need to Know About Monitoring and Troubleshooting Oracle GoldenGate Moscone West - 3005 5:00 PM - 6:00 PM Oracle Enterprise Manager 12c: The Nerve Center of Oracle Cloud Moscone West - 3020 5:00 PM - 6:00 PM Advanced Management of Oracle E-Business Suite with Oracle Enterprise Manager Moscone West - 2016 5:00 PM - 6:00 PM Oracle Enterprise Manager 12c Cloud Control Performance Pages: Falling in Love Again Moscone West - 3014 Hands-on Labs Tues 2 Oct, 2012 Time Title Location 10:15 AM - 12:45 PM Managing the Cloud with Oracle Enterprise Manager 12c Marriott Marquis - Salon 5/6 1:15 PM - 2:15 PM Database Performance Tuning Hands-on Lab Marriott Marquis - Salon 5/6 Scene and Be Heard Theater Session Tues 2 Oct, 2012 Time Title Location 10:30 AM - 10:50 AM Start Small, Grow Big: Hands-On Oracle Private Cloud—A Step-by-Step Guide Moscone South Exhibition Hall - Booth 2407 12:30 PM - 12:50 PM Blue Medora’s Oracle Enterprise Manager Plug-in for VMware vSphere Monitoring Moscone South Exhibition Hall - Booth 2407 Demos Demo Location Application and Infrastructure Testing Moscone West - W-092 Automatic Application and SQL Tuning Moscone South, Left - S-042 Automatic Fault Diagnostics Moscone South, Left - S-036 Automatic Performance Diagnostics Moscone South, Left - S-033 Complete Care for Oracle Using My Oracle Support Moscone South, Left - S-031 Complete Cloud Lifecycle Management Moscone North, Upper Lobby - N-019 Complete Database Lifecycle Management Moscone South, Left - S-030 Comprehensive Infrastructure as a Service via Oracle Enterprise Manager Moscone South, Left - S-045 Data Masking and Data Subsetting Moscone South, Left - S-034 Database Testing with Oracle Real Application Testing Moscone South, Left - S-041 Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - S-212 Mission-Critical, SPARC-Powered Infrastructure as a Service Moscone South, Center - S-157 Oracle E-Business Suite, Siebel, JD Edwards, and PeopleSoft Management Moscone West - W-084 Oracle Enterprise Manager Cloud Control 12c Overview Moscone South, Left - S-039 Oracle Enterprise Manager: Complete Data Center Management Moscone South, Left - S-040 Oracle Exadata Management Moscone South, Center - Oracle Exalogic Management Moscone South, Center - Oracle Fusion Applications Management Moscone West - W-018 Oracle Real User Experience Insight Moscone South, Right - S-226 Oracle WebLogic Server Management and Java Diagnostics Moscone South, Right - S-206 Platform as a Service Using Oracle Enterprise Manager Moscone North, Upper Lobby - N-020 SOA Management Moscone South, Right - S-225 Self-Service Application Testing on Private and Public Clouds Moscone West - W-110 Oracle OpenWorld Music Festival New this year is Oracle’s first annual Oracle OpenWorld Musical Festival, featuring some of today's breakthrough musicians from around the country and the world. It's five nights of back-to-back performances in the heart of San Francisco—free to registered attendees. See the lineup Not Heading to OpenWorld—Watch it Live! Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter Download the Oracle Enterprise Manager Cloud Control12c Mobile app

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• 6 Prominent Features of New GMail User Interface

  - by Gopinath

  GMail’s user interface has got a big make over today and the new user interface is available to everyone. We can switch to the new user interface by click on “Switch to the new look” link available at the bottom right of GMail (If you are on IE 6 or similar type of bad browsers, you will not see the option!). I switched to the new user interface as soon I noticed the link and played with it for sometime. In this post I want to share the prominent features of all new GMail interface. 1. All New Conversations Interface GMail’s threaded conversations is a game changing feature when it was first introduced by Google. For  a long time we have not seen much updates to the threaded conversation views. In the new GMail interface, threaded conversation sports a great new look – conversations are always visible in a horizontal fashion as opposed to stack interface of earlier version. When you open a conversation, you get a quick glance of individual thread without expanding the thread. Readability is improved a lot now.  Check image after the break 2. Sender Profile Photos In Email Threads Did you observe the above screenshot of conversations view? It has profile images of the participants in the thread. Identifying person of a thread is much more easy. 3. Advanced Search Box Search is the heart of Google’s business and it’s their flagship technology. GMail’s search interface is enhanced to let you quickly find the required e-mails. Also you can create mail filters from the search box without leaving the screen or opening up a new popup. 4. Gmail Automatically Resizing To Fit Multiple Devices There is no doubt that this is post PC era where people started using more of tablets and big screen smartphones than ever. The new user interface of GMail automatically resizes itself to fit the size of screen seamlessly. 5. HD Images For Your Themes, Sourced from iStockphoto Are you bored with minimalistic GMail interface and the few flashy themes? Here comes GMail HD themes backed by stock photographs sourced from iStockPhoto website. If you have a widescreen HD monitor then decorate your inbox with beautiful themes. 6. Resize Labels & Chat Panels Now you got a splitter between Labels & Chat panel that lets resize their height as you prefer. Also Label panel auto expands its height when you mouse over to show you hidden labels if any. Video – overview of new GMail features This article titled,6 Prominent Features of New GMail User Interface, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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• Cox Communications' Strategic Approach to Enterprise User Experience: How Change Management and Usab

  - by Applications User Experience

  Author: Anna Wichansky, Senior Director, Applications User Experience, and Chair, Oracle Usability Advisory Board As part of our work in the User Experience group, our teams often go to Customer events such as the Higher Education User Group (HEUG) conference, Alliance 2010. This year's event was held in San Antonio, Texas, and was attended by hundreds of higher education, government, and public sector users of Oracle applications. The User Assistance team used this opportunity to reach out to customers in the Educational and Government sectors to better understand how their organizations are currently approaching help, messages, and other forms of user assistance. What is User Assistance? For us, user assistance is more than the old books of users' manuals and documentation. User assistance is anything that helps users get their jobs done quickly and efficiently. Instead of expecting users to stop and look through a guide or manual, we have been developing solutions that are embedded within the interface. We know that when people are having difficulty with a task, they want to be able to search efficiently for solutions and collaborate with coworkers. We know that they want to find their answers right there, right then, so that they can get on with their work. In our interviews at Alliance, we wanted to learn what the participants could tell us about what was happening on their campuses and in their institutions. Figure 1. For Oracle User Assistance, it's not just about books any more. So what did we do? Off to Texas, we recruited 10 people from nine different government and education organizations to come to our Oracle User Experience Onsite Usability Labs. We conducted one-hour interviews with these folks and asked them all about User Assistance--what people are doing, what they would like to do, what technologies they are using, what they would like to use, and ultimately what should we as a company be planning for our future products. We used this as an opportunity also to show them some of our design concepts for Fusion User Assistance, our next generation of user assistance based on the best of our user assistance in other products. Figure 2. Interviewing a technical user at Alliance. What we learned... People are not using paper or online manuals anymore. They don't want to see a manual that is written for technical users and that doesn't make sense to the ordinary end user. They really don't want to have to flip through a manual trying to find an answer to their question. Even when the answer might be tailored to their organization, they don't want to dig through documentation. When they need an answer now, they don't have the patience to dig for something that might or might not be clearly written. What does it mean to an organization when users don't want to deal with documentation? In many cases, it means that frustrated users make phone calls to try to find the answers that they need immediately. Phone calls are expensive to an organization and frustrating to the technical support staff who have provided documentation that no one wants to read anymore. If they don't call, they email for help often, and many users are asking for the same information. The bottom line is that if they could get that help immediately in the interface, they wouldn't have to make those calls or send those emails -- and that saves time and money. Our Fusion User Assistance options to customize help and get help for the task immediately were seen as an opportunity by these technical users to build the solutions that their users need and want. Figure 3. Joyce Ohgi and Laurie Pattison of Applications UX. Chicken Fried Steak. That was huge. But then, this was Texas, where we discovered a lot of things come very big. Drinks are served in quart-size glasses and dishes like Chicken Fried Steaks are served on platters not plates. We saw three-pound cinnamon rolls that you down with tea sweet enough to curl your hair. Deep in the heart of Texas, we learned a lot, and we ate even more.

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• Chrome Web Browser Messages: Some Observations

  - by ultan o'broin

  I'm always on the lookout for how different apps handle errors and what kind of messages are shown (I probably need to get out more), I use this 'research' to reflect on our own application error messages patterns and guidelines and how we might make things better for our users in future. Users are influenced by all sorts of things, but their everyday experiences of technology, and especially what they encounter on the internet, increasingly sets their expectations for the enterprise user experience too. I recently came across a couple of examples from Google's Chrome web browser that got me thinking. In the first case, we have a Chrome error about not being able to find a web page. I like how simple, straightforward messaging language is used along with an optional ability to explore things a bit further--for those users who want to. The 'more information' option shows the error encountered by the browser (or 'original' error) in technical terms, along with an error number. Contrasting the two messages about essentially the same problem reveals what's useful to users and what's not. Everyone can use the first message, but the technical version of the message has to be explicitly disclosed for any more advanced user to pursue further. More technical users might search for a resolution, using that Error 324 number, but I imagine most users who see the message will try again later or check their URL again. Seems reasonable that such an approach be adopted in the enterprise space too, right? Maybe. Generally, end users don't go searching for solutions based on those error numbers, and help desk folks generally prefer they don't do so. That's because of the more critical nature of enterprise data or the fact that end users may not have the necessary privileges to make any fixes anyway. What might be more useful here is a link to a trusted source of additional help provided by the help desk or reputable community instead. This takes me on to the second case, this time more closely related to the language used in messaging situations. Here, I first noticed by the using of the (s) approach to convey possibilities of there being one or more pages at the heart of the problem. This approach is a no-no in Oracle style terms (the plural would be used) and it can create translation issues (though it is not a show-stopper). I think Google could have gone with the plural too. However, of more interest is the use of the verb "kill", shown in the message text and as an action button label. For many writers, words like "kill" and "abort" are to be avoided as they can give offense. I am not so sure about that judgment, as really their use cannot be separated from the context. Certainly, for more technical users, they're fine and have been in use for years, so I see no reason to avoid these terms if the audience has accepted them. Most end users too, I think would find the idea of "kill" usable and may even use the term in every day speech. Others might disagree--Apple uses a concept of Force Quit, for example. Ultimately, the only way to really know how to proceed is to research these matter by asking users of differing roles and expertise to perform some tasks, encounter these messages and then make recommendations based on those findings for our designs. Something to do in 2011!

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• Silverlight Cream for February 02, 2011 -- #1039

  - by Dave Campbell

  In this Issue: Tony Champion, Gill Cleeren, Alex van Beek, Michael James, Ollie Riches, Peter Kuhn, Mike Ormond, WindowsPhoneGeek(-2-), Daniel N. Egan, Loek Van Den Ouweland, and Paul Thurott. Above the Fold: Silverlight: "Using the AutoCompleteBox" Peter Kuhn WP7: "Windows Phone Image Button" Loek Van Den Ouweland Training: "New WP7 Virtual Labs" Daniel N. Egan Shoutouts: SilverlightShow has their top 5 most popular news articles up: SilverlightShow for Jan 24-30, 2011 Rudi Grobler posted answers he gives to questions about Silverlight - Where do I start? Brian Noyes starts a series of Webinars at SilverlightShow this morning at 10am PDT: Free Silverlight Show Webinar: Querying and Updating Data From Silverlight Clients with WCF RIA Services Join your fellow geeks at Gangplank in Chandler Arizona this Saturday as Scott Cate and AZGroups brings you Azure Boot Camp – Feb 5th 2011 From SilverlightCream.com: Deploying Silverlight with WCF Services Tony Champion takes a step out of his norm (Pivot) and has a post up about deploying WCF Services with your SL app, and how to take the pain out of that without pulling out your hair. Getting ready for Microsoft Silverlight Exam 70-506 (Part 3) Gill Cleeren's part 3 of getting ready for the Silverlight Exam is up at SilverlightShow... with links to the first two parts. There's so much good information linked off these... thanks Gill and 'The Show'! A guide through WCF RIA Services attributes Alex van Beek has a post up you will probably want to bookmark unless you're not using WCF RIA... do you know all the attributes by heart? ... how about an excellent explanation of 10 of them? Using DeferredLoadListBox in a Pivot Control Michael James discusses using the DeferredLoadListBox, and then also using it with the Pivot control... but not without some pain points which he defines and gives the workaround for. WP7: Know your data Ollie Riches' latest is about Data and WP7 ... specifically 'knowing' what data you're needing/using to avoid the 90MB memory limit... He gives a set of steps to follow to measure your data model to avoid getting in trouble. Using the AutoCompleteBox Peter Kuhn takes a great look at the AutoCompleteBox... the basics, and then well beyond with custom data, item templates, custom filters, asynchronous filtering, and a behavior for MVVM async filtering. OData and Windows Phone 7 Part 2 Mike Ormond has part 2 of his OData/WP7 post up... lashing up the images to go along with the code this time out... nice looking app. WP7 RoundToggleButton and RoundButton in depth WindowsPhoneGeek is checking out the RoundToggleButton and RoundButton controls from the Coding4fun Toolkit in detail... of course where to get them, and then the setup, demo project included. All about Dependency Properties in Silverlight for WP7 WindowsPhoneGeek's latest post is a good dependency-property discussion related to WP7 development, but if you're just learning, it's a good place to learn about the subject. New WP7 Virtual Labs Daniel N. Egan posted links to 6 new WP7 Virtual Labs released on 1/25. Windows Phone Image Button Loek Van Den Ouweland has a style up on his blog that gives you an imageButton for your WP7 apps, and a sweet little video showing how it's done in Expression Blend too. Yet another free Windows Phone book for developers Paul Thurott found a link to another Free eBook for WP7 development. This one is by Puja Pramudya and is an English translation of the original, and is an introductory text, but hey... it's free... give it a look! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• TechEd Israel 2010 may only accept speakers from sponsors

  - by RoyOsherove

  A month or so ago, Microsoft Israel started sending out emails to its partners and registered event users to “Save the date!” – Micraoft Teched Israel is coming, and it’s going to be this november! “Great news” I thought to myself. I’d been to a couple of the MS teched events, as a speaker and as an attendee, and it was lovely and professionally done. Israel is an amazing place for technology and development and TechEd hosted some big names in the world of MS software. A couple of weeks ago, I was shocked to hear from a couple of people that Microsoft Israel plans to only accept non-MS teched speakers, only from sponsors of the event. That means that according to the amount that you have paid, you get to insert one or more of your own selected speakers as part of teched. I’ve spent the past couple of weeks trying to gather more evidence of this, and have gotten some input from within MS about this information. It looks like that is indeed the case, though no MS rep. was prepared to answer any email I had publicly. If they approach me now I’d be happy to print their response. What does this mean? If this is true, it means that Microsoft Israel is making a grave mistake – They are diluting the quality of the speakers for pure money factors. That means, that as a teched attendee, who paid good money, you might be sitting down to watch nothing more that a bunch of infomercials, or sub-standard speakers – since speakers are no longer selected on quality or interest in their topic. They are turning the conference from a learning event to a commercial driven event They are closing off the stage to the community of speakers who may not be associated with any organization  willing to be a sponsor They are losing speakers (such as myself) who will not want to be part of such an event. (yes – even if my company ends up sponsoring the event, I will not take part in it, Sorry Eli!) They are saying “F&$K you” to the community of MVPs who should be the people to be approached first about technical talks (my guess is many MVPs wouldn’t want to talk at an event driven that way anyway ) I do hope this ends up not being true, but it looks like it is. MS Israel had already done such a thing with the Developer Days event previouly held in Israel – only sponsors were allowed to insert speakers into the event. If this turns out to be true I would urge the MS community in Israel to NOT TAKE PART AT THIS EVENT in any form (attendee, speaker, sponsor or otherwise). by taking part, you will be telling MS Israel it’s OK to piss all over the community that they are quietly suffocating anyway. The MVP case MS Israel has managed to screw the MVP program as well. MS MVPs (I’m one) have had a tough time here in Israel the past couple of years. ever since yosi taguri left the blue badge ranks, there was not real community leader left. Whoever runs things right now has their eyes and minds set elsewhere, with the software MVP community far from mind and heart. No special MVP events (except a couple of small ones this year). No real MVP leadership happens here, with the MVP MEA lead (Ruari) being on a remote line, is not really what’s needed. “MVP? What’s that?” I’m sure many MS Israel employees would say. Exactly my point. Last word I’ve been disappointed by the MS machine for a while now, but their slowness to realize what real community means in the past couple of years really turns me off. Maybe it’s time to move on. Maybe I shouldn’t be chasing people at MS Israel begging for a room to host the Agile Israel user group. Maybe it’s time to say a big bye bye and start looking at a life a bit more disconnected.

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• AdventureWorks2012 now available for all on SQL Azure

  - by jamiet

  Three days ago I tweeted this: Idea. MSFT could host read-only copies of all the [AdventureWorks] DBs up on #sqlazure for the SQL community to use. RT if agree #sqlfamily — Jamie Thomson (@jamiet) March 24, 2012 Evidently I wasn't the only one that thought this was a good idea because as you can see from the screenshot that tweet has, so far, been retweeted more than fifty times. Clearly there is a desire to see the AdventureWorks databases made available for the community to noodle around on so I am pleased to announce that as of today you can do just that - [AdventureWorks2012] now resides on SQL Azure and is available for anyone, absolutely anyone, to connect to and use* for their own means. *By use I mean "issue some SELECT statements". You don't have permission to issue INSERTs, UPDATEs, DELETEs or EXECUTEs I'm afraid - if you want to do that then you can get the bits and host it yourself. This database is free for you to use but SQL Azure is of course not free so before I give you the credentials please lend me your ears eyes for a short while longer. AdventureWorks on Azure is being provided for the SQL Server community to use and so I am hoping that that same community will rally around to support this effort by making a voluntary donation to support the upkeep which, going on current pricing, is going to be $119.88 per year. If you would like to contribute to keep AdventureWorks on Azure up and running for that full year please donate via PayPal to [email protected]: Any amount, no matter how small, will help. If those 50+ people that retweeted me beforehand all contributed $2 then that would just about be enough to keep this up for a year. If the community contributes more that we need then there are a number of additional things that could be done: Host additional databases (Northwind anyone??) Host in more datacentres (this first one is in Western Europe) Make a charitable donation That last one, a charitable donation, is something I would really like to do. The SQL Community have proved before that they can make a significant contribution to charitable orgnisations through purchasing the SQL Server MVP Deep Dives book and I harbour hopes that AdventureWorks on Azure can continue in that vein. So please, if you think AdventureWorks on Azure is something that is worth supporting please make a contribution. OK, with the prickly subject of begging for cash out of the way let me share the details that you need to connect to [AdventureWorks2012] on SQL Azure: Server mhknbn2kdz.database.windows.net  Database AdventureWorks2012 User sqlfamily Password sqlf@m1ly That user sqlfamily has all the permissions required to enable you to query away to your heart's content. Here is the code that I used to set it up: CREATE USER sqlfamily FOR LOGIN sqlfamily;CREATE ROLE sqlfamilyrole;EXEC sp_addrolemember 'sqlfamilyrole','sqlfamily';GRANT VIEW DEFINITION ON Database::AdventureWorks2012 TO sqlfamilyrole;GRANT VIEW DATABASE STATE ON Database::AdventureWorks2012 TO sqlfamilyrole;GRANT SHOWPLAN TO sqlfamilyrole;EXEC sp_addrolemember 'db_datareader','sqlfamilyrole'; You can connect to the database using SQL Server Management Studio (instructions to do that are provided at Walkthrough: Connecting to SQL Azure via the SSMS) or you can use the web interface at https://mhknbn2kdz.database.windows.net: Lastly, just for a bit of fun I created a table up there called [dbo].[SqlFamily] into which you can leave a small calling card. Simply execute the following SQL statement (changing the values of course): INSERT [dbo].[SqlFamily]([Name],[Message],[TwitterHandle],[BlogURI])VALUES ('Your name here','Some Message','your twitter handle (optional)','Blog URI (optional)'); [Id] is an IDENTITY field and there is a default constraint on [DT] hence there is no need to supply a value for those. Note that you only have INSERT permissions, not UPDATE or DELETE so make sure you get it right first time! Any offensive or distasteful remarks will of course be deleted :) Thank you for reading this far and have fun using AdventureWorks on Azure. I hope it proves to be useful for some of you. @jamiet AdventureWorks on Azure - Provided by the SQL Server community, for the SQL Server community!

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• F1 Pit Pragmatics

  - by mikef

  "I hate computers. No, really, I hate them. I love the communications they facilitate, I love the conveniences they provide to my life. but I actually hate the computers themselves." - Scott Merrill, 'I hate computers: confessions of a Sysadmin' If Scott's goal was to polarize opinion and trigger raging arguments over the 'real reasons why computers suck', then he certainly succeeded. Impassioned vitriol sits side-by-side with rational debate. Yet Scott's fundamental point is absolutely on the money - Computers are a means to an end. The IT industry is finally starting to put weight behind the notion that good User Experience is an absolutely crucial goal, a cause championed by the likes of Microsoft's Bill Buxton, and which Apple's increasingly ubiquitous touch screen interface exemplifies. However, that doesn't change the fact that, occasionally, you just have to man up and deal with complex systems. In fact, sometimes you just need to sacrifice everything else in the name of performance. You'll find a perfect example of this Faustian bargain in Trevor Clarke's fascinating look into the (diabolical) IT infrastructure of modern F1 racing - high performance, high availability. high everything. To paraphrase, each car has up to 100 sensors, transmitting around 30Gb of data over the course of a race (70% in real-time). This data is then processed by no less than 3 servers (per car) so that the engineers in the pit have access to telemetry, strategy information, timing feeds, a connection back to the operations room in the team's home base - the list goes on. All of this while the servers are exposed "to carbon dust, oil, vibration, rain, heat, [and] variable power". Now, this is admittedly an extreme context where there's no real choice but to use complex systems where ease-of-use is, at best, a secondary concern. The flip-side is seen in small-scale personal computing such as that seen in Apple's iDevices, which are incredibly intuitive but limited in their scope. In terms of what kinds of systems they prefer to use, I suspect that most SysAdmins find themselves somewhere along this axis of Power vs. Usability, and which end of this axis you resonate with also hints at where you think the IT industry should focus its energy. Do you see yourself in the F1 pit, making split-second decisions, wrestling with information flows and reticent hardware to bend them to your will? If so, I imagine you feel that computers are subtle tools which need to be tuned and honed, using the advanced knowledge possessed only by responsible SysAdmins (If you have an iPhone, I suspect it's jail-broken). If the machines throw enigmatic errors, it's the price of flexibility and raw power. Alternatively, would you prefer to have your role more accessible, with users empowered by knowledge, spreading the load of managing IT environments? In that case, then you want hardware and software to have User Experience as their primary focus, and are of the "means to an end" school of thought (you're probably also fed up with users not listening to you when you try and help). At its heart, the dichotomy is between raw power (which might be difficult to use) and ease-of-use (which might have some limitations, but you can be up and running immediately). Of course, the ultimate goal is a fusion of flexibility, power and usability all in one system. It's achievable in specific software environments, and Red Gate considers it a target worth aiming for, but in other cases it's a goal right up there with cold fusion. I think it'll be a long time before we see it become ubiquitous. In the meantime, are you Power-Hungry or a Champion of Usability? Cheers, Michael Francis Simple Talk SysAdmin Editor

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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Richard Lefebvre

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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• What Counts For a DBA – Decisions

  - by Louis Davidson

  It’s Friday afternoon, and the lead DBA, a very talented guy, is getting ready to head out for two well-earned weeks of vacation, with his family, when this error message pops up in his inbox: Msg 211, Level 23, State 51, Line 1. Possible schema corruption. Run DBCC CHECKCATALOG. His heart sinks. It’s ten…no eight…minutes till it’s time to walk out the door. He glances around at his coworkers, competent to handle many problems, but probably not up to the challenge of fixing possible database corruption. What does he do? After a few agonizing moments of indecision, he clicks shut his laptop. He’ll just wait and see. It was unlikely to come to anything; after all, it did say “possible” schema corruption, not definite. In that moment, his fate was sealed. The start of the solution to the problem (run DBCC CHECKCATALOG) had been right there in the error message. Had he done this, or at least took two of those eight minutes to delegate the task to a coworker, then he wouldn’t have ended up spending two-thirds of an idyllic vacation (for the rest of the family, at least) dealing with a problem that got consistently worse as the weekend progressed until the entire system was down. When I told this story to a friend of mine, an opera fan, he smiled and said it described the basic plotline of almost every opera or ‘Greek Tragedy’ ever written. The particular joy in opera, he told me, isn’t the warbly voiced leading ladies, or the plump middle-aged romantic leads, or even the music. No, what packs the opera houses in Italy is the drama of characters who, by the very nature of their life-experiences and emotional baggage, make all sorts of bad choices when faced with ordinary decisions, and so move inexorably to their fate. The audience is gripped by the spectacle of exotic characters doomed by their inability to see the obvious. I confess, my personal experience with opera is limited to Bugs Bunny in “What’s Opera, Doc?” (Elmer Fudd is a great example of a bad decision maker, if ever one existed), but I was struck by my friend’s analogy. If all the DBA cubicles were a stage, I think we would hear many similarly tragic tales, played out to music: “Error handling? We write our code to never experience errors, so nah…“ “Backups failed today, but it’s okay, we’ll back up tomorrow (we’ll back up tomorrow)“ And similarly, they would leave their audience gasping, not necessarily at the beauty of the music, or poetry of the lyrics, but at the inevitable, grisly fate of the protagonists. If you choose not to use proper error handling, or if you choose to skip a backup because, hey, you haven’t had a server crash in 10 years, then inevitably, in that moment you expected to be enjoying a vacation, or a football game, with your family and friends, you will instead be sitting in front of a computer screen, paying for your poor choices. Tragedies are very much part of IT. Most of a DBA’s day to day work has limited potential to wreak havoc; paperwork, timesheets, random anonymous threats to developers, routine maintenance and whatnot. However, just occasionally, you, as a DBA, will face one of those decisions that really matter, and which has the possibility to greatly affect your future and the future of your user’s data. Make those decisions count, and you’ll avoid the tragic fate of many an operatic hero or villain.

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• Taking Your Business Scorecard Golfing

  - by tobyehatch

  Our workplace world is definitely changing. Not only are we taking work home, but we are working during odd hours in some very strange places.  I had the pleasure of interviewing Jacques Vigeant, Product Strategy Manager for Oracle Business Intelligence and Enterprise Performance Management, on a Podcast, and he enlightened me about how our mobile devices and business scorecards are enabling us to be more accountable and keep a watchful eye on business – even while on the golf course.Business scorecards have been around for many years - so I asked Jacques if he felt they had changed significantly due to technology. His answer was, “Yes, and no.”  Jacques agreed that scorecard enthusiasts are still passionate about executing the company strategy and monitoring Key Performance Indicators (KPIs), but scorecards and Business Intelligence (BI) as a whole have changed.  He explained that five to six years ago, people did BI work at the office and, for the most part, disconnected from their computer and workplace when they went home – with the exception of checking email and making a phone call or two. But now, that is no longer the case. People are virtually always connected with work and, more importantly, expect their BI and scorecards to be ‘always on,’ regardless of whether they are at their desk or somewhere else.Basically, the BI paradigm has changed from a 'pull' model, where employees are at their desks querying or pulling information from the system, to a 'push' model where employees expect their BI and scorecard systems to reach out (or push information) to them when there is something of note to learn or something on which they need to take action. I found this very interesting. However mobile devices do have their limitations with respect to screen sizes – does it really make sense to look at your strategy/scorecard on tiny devices? What kind of scorecard activities can you really expect to be able to do? Jacques’ answer was very logical. “When you think of a scorecard, it is really comprised of an organization of KPIs that are aligned with the strategic objectives of your company. KPIs are the heart of how you will execute your strategy. So, if you decompose that a little more, each KPI is well defined with the thresholds that you should keep an eye on and who is responsible for them. When we talk about scorecarding on a phone, we aren’t talking about surfing the strategy and exploring the strategy map like we do on the desktop. In a scorecarding context, we use the phone more as an alerting mechanism or simple monitoring device for your KPIs.”Jacques gave a great example of an inventory manager who took part of an afternoon off to go golfing before winter finally hit, and while on the front nine holes, his phone vibrated. His scorecard was alerting him that the inventory levels for one of the products was below some threshold that he had set.  From his phone, he had set up three options within Oracle Scorecard and Strategy Management (OSSM) for this type of situation:  1. Contact the warehouse manager directly by phone and work it out (standard phone function)  2. Tap/hold the KPI and add an annotation to the KPI in OSSM using the dictation capabilities of the phone and deal with it more fully when he gets back to the office  3. Tap/hold the KPI and invoke a business process from OSSM to transfer product from another warehouse with higher stock levels to the one that needs it  Being on a phone should still give you options to quickly deal with situations as needed, but mobile phones are not designed for nor should try to replicate the full desktop experience. We covered other interesting subjects in the interview, including how Oracle is keeping pace with mobile innovation and new devices such as Google Glasses, Galaxy Gear, Pebble Watches and more, and how Oracle is handling mobile security– which is great news for our mobile workforce. To listen to the entire Podcast, click here.To learn more about Oracle Scorecard and Strategy Management, click here.

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