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  • Oracle E-Business Suite Partners Get Plugged In - Oracle Enterprise Manager 12c

    - by Get_Specialized!
      Oracle E-Business Suite Plug-in, an integral part of Application Management Suite for Oracle E-Business Suite, is Generally Available. More information may be found in note 1434392.1 on MyOracle Support. Oracle E-Business Suite Plug-in can be accessed a few ways: Fresh install Enterprise Manager Store Oracle Software Delivery Cloud   Upgrade Oracle Technology Network Please refer to the Application Management Pack for Oracle E-Business Suite Guide for further details. If you are a partner and have not yet joined the Oracle PartnerNetwork Enterprise Manager KnowledgeZone, be sure and sign up today to learn more about Oracle Application Management and how it can aid your customers and business.

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  • Channel mit Anspruch

    - by A&C Redaktion
    Den ersten Geburtstag konnte das neue Channel-Programm von Oracle ja bereits Anfang des Jahres feiern. Die Bilanz seitens Oracle ist positiv, doch was sagen die Partner dazu? Opitz Consulting ist einer der Vertriebspartner, die in Deutschland mit mindestens fünf Spezialisierungen das Platin-Level erreicht haben. Sich innerhalb eines Jahres in den Bereichen BI, Database, Enterprise Linux, Real Application Clusters und SOA zu spezialisieren, war keine Kinderspiel, verrät Michael Page, Prokurist bei Opitz Consulting in Interview mit "ChannelPartner": Etwa 15 Prozent seiner Arbeitszeit hat er 2010 darauf verwendet. Ob der nächste Schritt das Diamant-Level sein soll, ließ Page offen. Sicher ist jedoch, dass für den führenden Projektspezialisten im Java-, SOA- und Oracle Markt weitere Spezialisierungen anstehen, darunter Datenbank-Performance-Tuning, Virtualisierung und Data Warehouse. Auch Oracle selbst legt noch mal nach: Zu den 50 Spezialisierungen im OPN Programm werden bis Ende des Jahres weitere 20 hinzukommen, die das Programm für Branchen wie das Gesundheitswesen, Energieversorger oder Retail attraktiv machen sollen. Ausführliche Informationen dazu sowie ein Interview mit Silvia Kaske und Christian Werner von Oracle ist in der aktuellen Ausgabe von "ChannelPartner" (Nr. 4/11 vom 28.2.2011) zu finden.

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  • How to randomly assign a partner?

    - by David
    I asked a question some time ago about creating a random circular partner assignment using php and mysql. This is a related issue. I am working from the following code to try to give two users new, randomly selected partners: $q = "SELECT user_id FROM users WHERE partner='$quit_partner' AND status='1'"; $r = mysqli_query ($dbc, $q) or trigger_error("Query: $q\n<br />MySQL Error: " . mysqli_error($dbc)); while ($row = mysqli_fetch_array($r)) { $users[] = $row[0]; } $current = end($users); $partners = array(); foreach ($users as $user) { $partners[$user] = $current; $current = $user; $q = "UPDATE users SET partner='{$partners[$user]}' WHERE user_id='{$user}'"; mysqli_query ($dbc, $q) or trigger_error("Query: $q\n<br />MySQL Error: " . mysqli_error($dbc)); } Basically, a particular user (lets say user #4) quits the activity, leaving multiple other users without a partner (hypothetically, users # 5,6,7). I need to find out who those users are, hence the first query. Once I find them, I throw them into an array. Then comes the difficult part. I want those newly partnerless users (5,6,7) to be randomly assigned new partners from everyone in the table. The current code is flawed in that it only assigns the newly partnerless users eachother. Thanks for your help.

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  • Is sexist humor more common in the Ruby community than other language communities? [closed]

    - by Andrew Grimm
    I've heard of more cases of sexist humor in the Ruby community, such as the sqoot's "women as perk" and toplessness in advertising, than in all the other programming language communities combined. Is this merely because I'm in the Ruby community, and therefore are more likely to hear about incidents in the Ruby community, or is it because there's a higher rate of sexist humor in the Ruby community compared to, say, the C community?

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  • Welcome to the SOA &amp; E2.0 Partner Community Forum

    - by Jürgen Kress
    With more than 200 registrations the SOA & E2.0 Partner Community Forum is a huge success!   Conference program Is available online: http://tinyurl.com/soaforumagenda Agenda Tuesday March 15th 2011 12:15 Welcome & Introduction – Hans Blaas & Jürgen Kress, Oracle 12:30 Oracle Middleware Strategy and Information on Application Grid and Exalogic - Andrew Sutherland, Oracle 13:15 Managing Online Customer, Partner and Employee Engagement Oracle E2.0 Solutions - Andrew Gilboy, Oracle 14:00 Coffee Break 14:30 Partner SOA/ BPM Reference Case – Leon Smiers, Capgemini 15:15 Partner WebCenter/ UCM Reference Case – Vikram Setia, Infomentum 16.00 Break 16.30 SOA and BPM 11gR1 PS3 Update – David Shaffer 17:00 Why specialization is important for Partners – Nick Kritikos, Hans Blaas & Jürgen Kress 17:45 Social Event   Wednesday March 16th 2011 09.00 Welcome & Introduction Day II 09.15 Breakout sessions Round 1 SOA Suite 11g PS3 & OSB Importance of ADF & Jdeveloper SOA Security IDM WebCenter PS3, Whats New E2.0 Sales Plays 10.30 Break 10.45 Breakout sessions Round 2 WebCenter PS3, Whats New Applications Management Enterprise Manager and Amberpoint ADF/WebCenter 11g integration with BPM Suite 11g Importance of ADF & Jdeveloper JCAPS & OC4J migration opportunities for service business 12.00 Lunch 13.00 Breakout sessions Round 3 BPM 11g, Whats New Universal Content Management! 11g SOA Security IDM E2.0 Surrounding Products: ATG, Documaker, Primavera Middleware Industry Value Propositions & Sales Plays 14.30 Break 14.45 Fusion Applications, Rajan Krishnan, Oracle 15.30 SOA & E2.0 Summary & Closing, Hans Blaas & Jürgen Kress, Oracle 15.45 Finish & Departure 16:00 Bus departure   Capgemini Nederland BV Papendorpseweg 100 3500 GN Utrecht The Netherlands Tel: +31 30 689 00 00 For a detailed routedescription by car or public transport please visit: http://www.nl.capgemini.com/pdf/Papendorp_UK.pdf Hotel In case you have not booked your hotel yet, please make your own hotel reservation. You can book your hotel room at the 'Hotel Vianen' at a special rate, by using the Oracle booking code: DDG VIA-GF41422. One night package € 110,- for a single room, including breakfast. Kindly secure your hotel room as soon as possible. The number of rooms is limited! Hotel Vianen Prins Bernhardstraat 75 4132 XE Vianen [email protected] The Netherlands [email protected] Arrival on 14th of March and staying at Hotel Vianen. On 15th of March we have arranged a transfer from Hotel Vianen to the Capgemini Offices. The bus is parked in front of the hotel and will leave at 10.15AM (UTC/GMT+1). Logistics Pass with barcode At your arrival you will receive a pass with a barcode. This pass will give you access to the conference building and the different floors within the building. Please make sure to hand in your pass at the registration desk at the end of the day. Arrival by plane Transfer from Schiphol Airport to Capgemini on 15th of March will be arranged by Oracle. A hostess will be welcoming you at the Meeting Point at Schiphol Airport (this is a red and white large cubicle situated next to Delifrance) The buses will depart from Schiphol Airport at 09.00AM, 09.45AM and 10.30AM (UTC/GMT+1).     For future SOA Partner Community Forums  become a member for registration please visit www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Partner Community Forum,Community,SOA Partner Community,Utrecht 03.2011,OPN,Oracle,Jürgen Kress

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  • Want to become and WebLogic 12c expert? free WebLogic 12c partner bootcamps – new location: Madrid Spain

    - by JuergenKress
    We offer free 2 days hands-on WebLogic 12c workshops for Oracle partners who want to become WebLogic Specialize: Spain 18 - 19 September 2012 Oracle Ibérica For details please visit our registration page. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic 12c bootcamp,WebLogic training,education,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Video Now Live! Oracle Partner Days in FY13 Preview

    - by swalker
    The Oracle Partner Days are a one day yearly event taking place in most of the EMEA countries targeted to the key contacts of our partner base. During these events our partners can discover the business opportunities coming from the adoption of the entire Oracle stack, the latest products value propositions and sales strategy, understand the value of attending the EMEA and local partner communities as well as the benefits obtained from the OPN partnership &amp;amp;lt;p&amp;amp;gt; &amp;amp;lt;/p&amp;amp;gt;

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  • Deal Registration is Moving to the Oracle Partner Store!

    - by Cinzia Mascanzoni
    In November 2012, Oracle will unveil a new partner deal registration system within Oracle Partner Store (OPS). At that time, OPS will become the single source for partners to register deals, obtain deal status, and place orders. The new deal registration system will offer several enhancements, including: Simplified Registration Form Easier Product Selection Expanded Browser Support Shared Registration Visibility Between VAD and VAR Pre-set Customer Selection from Partner Ordering Base Read more here.

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  • SOA &amp; E2.0 Partner Community Forum &ndash; registration is open!

    - by Jürgen Kress
    March 15th and 16th 2011, Utrecht, The Netherlands   Do you want to learn about how to sell the value of Fusion Middleware by combining SOA and E2.0 Solutions?   Do you want to meet with Oracle SOA and E2.0 Product management?   Do you want to exchange your knowledge and learn from successful SOA, BPM, WebCenter and UCM     implementations?   Do you want to understand Oracle’s Fusion Applications Strategy?   Do you want to network within the Oracle SOA Partner Community and the Oracle E2.0 Partner Community? Then please register for the Oracle SOA and E2.0 Partner Community forum that will be held in Utrecht, The Netherlands, on March 15th and 16th. Registration is free of charge. During this forum you can learn from success stories of partners, join different breakout sessions, gain information from other SOA and E2.0 partners and listen to a vibrate panel discussion. Additionally to the SOA and E2.0 Partner Community Forum, you can participate in technical hands on workshops on March 17th and 18th. The goal of these workshops is to prepare you for customer implementations. Please register by clicking here. ORACLE SOA and E2.0 PARTNER COMMUNITY FORUM Dates: Tuesday 15 March 2011, 11.00 - 18.00 hrs & Wednesday 16 March 2011, 09.00 - 15.45 hrs Place: Capgemini, Utrecht Netherlands For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Partner Community Forum,SOA,E2.0,David Shaffer,Oracle,SOA Suite,OPN,Jürgen Kress

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  • Virtual Management with Oracle Enterprise Manager

    - by Get_Specialized!
    Whether you have already been working with Oracle VM or considering to use it, there are management capabilities available to you to use as a partner as part of your solution or services. The integration of Oracle VM Server for x86 with Oracle Enterprise Manager Ops Center provides you the platform to manage Oracle VM Manager, Oracle VM Servers, server pools, and the virtual machines through Oracle Enterprise Manager Ops Center UI. If you utilize Oracle Enterprise Manager Ops Center, the following are example management operations available to you for Oracle VM Server for x86 deployments: Discover deployed Oracle VM Managers Provision Oracle VM Servers Discover existing Oracle VM Servers Launch Oracle VM Manager UI Create virtual machines Provision OS on virtual machines Create server pools Connect to Oracle VM Manager console Manage storage repositories of Oracle VM Server for x86 Perform management operations on Oracle VM Servers and virtual machines Learn more about this capability from the reference guide Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Here. For more information about Oracle Enterprise Manager and how it can be used by partners join the Oracle PartnerNetwork KnowledgeZone at http://www.oracle.com/partners/goto/enterprisemanager

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  • EPM Planning (Hyperion) V11.1.2 Implementation Hands-On Boot-camp

    - by Mike.Hallett(at)Oracle-BI&EPM
    5-Day Training for Partners: 29th October - 2nd November 2012, London (UK): REGISTER Here This FREE for Partners 5-day workshop is designed to provide implementation instruction on Oracle Hyperion EPM Planning.  This boot-camp is intended for prospective implementers of the Planning and Budgeting functionality of Oracle EPM or implementers that are currently familiar with the basics of EPM Planning and looking to strengthen their base of knowledge in the product. The class begins with an overview of Essbase, the foundation of Hyperion Planning. It provides a general overview of Planning and Planning terms, the architecture of all the Planning components, and how they are commonly used. The course goes over all the steps to create an application from scratch. This involves some preparation work outside of Planning and leads to developing the application in both the Planning Windows and Web clients. Participants will modify existing dimensions and build out the hierarchies using the Web client. Topics Covered The boot-camp shows developers how to build out dimensions using Classic Planning and by using EPMA. It covers the mechanics and cover strategies for automating the build process such as interface tables. It reviews data loads using Load Rules to load the Planning database. The course focuses on tasks that end-users must perform during the planning cycle. It walks students through creating and modifying forms, working with forms to enter data, adding annotations, and the rest of the form features such as running business rules and managing task lists. It covers how to use the forms in the Smart View client and finishes up the end-user perspective by going through Workflow Management and the process of submitting a plan for review. The final section of the course covers Security and other administration topics such as automation and deployment. Prerequisites Ideal participants are Oracle partners (SIs and resellers) with a background in business information systems and a clientele of customers with ongoing or prospective EPM initiatives. Alternatively, partners with the background described above and an interest in evolving their practice to a similar profile are suitable participants. Further online OPN guided learning path information and webinars are available at: Oracle Hyperion Planning 11 Essentials. Please note that attendees are required to bring a laptop. View here laptop requirements and detailed agenda. ·       REGISTER Here : acceptance is subject to availability and your place will be confirmed within two weeks  ( and for help see the Partner Registration Guide ). Training Location: Oracle Corporation UK Ltd Columbus Room Customer Visit Center 1 South Place London EC2M 2RB Training Dates: 29th October - 2nd November  9:30 am – 5:00 pm BST For more information please contact [email protected].

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  • Partners - Steer Clear of the Unknown with Oracle Enterprise Manager12c and Plug-in Extensibility

    - by Get_Specialized!
    Imagine if you just purchased a new car and as you entered the vehicle to drive it home and you found there was no steering wheel. And upon asking the dealer you were told that it was an option and you had a choice now or later of a variety of aftermarket steering wheels that fit a wide variety of automobiles. If you expected the car to already have a steering wheel designed to manage your transportation solution, you might wonder why someone would offer an application solution where its management is not offered as an option or come as part of the solution... Using management designed to support the underlying technology and that can provide management and support  for your own Oracle technology based solution can benefit your business  a variety of ways: increased customer satisfaction, reduction of support calls, margin and revenue growth. Sometimes when something is not included or recommended , customers take their own path which may not be optimal when using your solution and has later impact on the customers satisfaction or worse a negative impact on their business. As an Oracle Partner, you can reduce your research, certification, and time to market by selecting and offering management designed, developed, and supported for Oracle product technology by Oracle with Oracle Enterprise Manager 12c. For partners with solution specific management needs or seeking to differentiate themselves in the market, Enterprise Manager 12c is extensible and provides partners the opportunity to create their own plug-ins as well as a validation program for them.  Today a number of examples by partners are available and Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} more on the way from such partners as NetApp for NetApp storage and Blue Medora for VMware vSphere. To review and consider further for applicability to your solution, visit  the Oracle PartnerNetwork KnowledgeZone for Enterprise Manager under the Develop Tab http://www.oracle.com/partners/goto/enterprisemanager

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  • eSTEP Newsletter for October 2013 Now Available

    - by Cinzia Mascanzoni
    The October'13 issue of our Newsletter is now available. The issue contains information on the following topics: Oracle Open World Summary Oracle Cloud: Oracle Engineered Systems Oracle Database and Middleware Oracle Applications and Software as a Service Oracle Industries Oracle Partners and the "Internet of Things" JavaOne News MySQL News Corporate News Create Your HR Strategic Vision at Oracle HCM World Oracle Database Protection Redefined A Preview: Oracle Database Backup Logging Recovery Appliance Oracle closed Tekelec acquisition Congratulations to ORACLE TEAM USA! Tech sectionARC M6 Oracle's SPARC M6 Oracle SuperCluster M6-32 - Oracle’s Most Scalable Engineered System Oracle Multitenant on SPARC Servers and Oracle Solaris Oracle Database 12c Enterprise Edition: Plug into the Cloud Oracle In-Memory Database Cache Oracle Virtual Compute Appliance New Benchmark-Results published (Sept. 2013) Video Interview: Elasticity, the Biggest Challenge Facing Data Centers Today Tech blog Announcing New Sun Storage 2500-M2 Drives SPARC Product Line Update ZFS RAID Calculator v6 What ships with ODA X3-2? Tech Article: Oracle Multitenant on SPARC Servers and Oracle Solaris New release of Sun Rack II capacity calculator available Announcing: Oracle Solaris Cluster Product Bulletin, September 2013 Learning & events Planned TechCasts Quarterly Partner Update Live Webcast: Simplify and Accelerate Oracle Database deployment with Oracle VM Templates Join us for OTN's Virtual Developer Day - Harnessing the Power of Oracle WebLogic and Oracle Coherence. Learn from OOW 2013 what is going on in Virtualization How to Implementing Early Arriving Facts in ODI, Part I and Part II: Proof of Concept Overview Multi-Factor Authentication in Oracle WebLogic Using multi-factor authentication to protect web applications deployed on Oracle WebLogic. If Virtualization Is Free, It Can't Be Any Good—Right? Looking beyond System/HW SOA and User Interfaces Overcoming the challenges to developing user interfaces in a service oriented References Vodafone Romania Improves Business Agility and Customer Satisfaction, with 10x Faster Business Intelligence Delivery and 12x Faster Processing Emirates Integrated Telecommunications Captures 47% Market Share in a Competitive Market, Thanks to 24/7 Availability Home Credit and Finance Bank Accelerates Getting New Banking Products to Market Extra A Conversation with Java Champion Johan Vos You can find the Newsletter on our portal under eSTEP News ---> Latest Newsletter. You will need to provide your email address and the pin below to get access. Link to the portal is shown below. URL: http://launch.oracle.com/ PIN: eSTEP_2011 Previous published Newsletters can be found under the Archived Newsletters section and more useful information under the Events, Download and Links tab.

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  • PBCS Hyperion Planning in the Cloud Implementation Workshop

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 Oracle Planning and Budgeting Cloud Service (PBCS) opens up opportunities for organizations of all sizes to streamline planning and forecasting, accelerate deployment, and reduce costs. This one-day in-person workshop is delivered by Oracle Development (free to OPN member partners), and will cover the handoff from selling-to-implementing of PBCS. Although the basic building blocks are the same as with on-premises Planning, there is a paradigm shift when it comes to selling and implementing a Cloud Service solution. The value proposition behind Oracle Planning and Budgeting Cloud Service is all about the deployment model, how it’s sold and how it gets implemented – simplicity, fast adoption and flexible deployment, without sacrificing first-class functionality. To be successful, the entire cycle from sales to implementation should consistently support this value proposition to your clients. This training event is for OPN member partners whose business roles involve presales, implementation consulting, and support. This workshop briefly reviews the sales approach, as background, with emphasis on partner sales support. The main objective is to learn what is needed to successfully implement Oracle Planning and Budgeting Cloud Service once the sales hand off is made – how to leverage your current Hyperion Planning knowledge and use the features designed specifically to build out a Cloud Service solution. This Workshop is being offered at three locations for partners from all countries in EMEA: June 24, 2014: Kista, Sweden June 26, 2014: Reading, United Kingdom June 29-30, 2014 (split days): Dubaï, United Arab Emirates To get more information, to check pre-requisites, and to register, click here. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • AuthnRequest Settings in OIF / SP

    - by Damien Carru
    In this article, I will list the various OIF/SP settings that affect how an AuthnRequest message is created in OIF in a Federation SSO flow. The AuthnRequest message is used by an SP to start a Federation SSO operation and to indicate to the IdP how the operation should be executed: How the user should be challenged at the IdP Whether or not the user should be challenged at the IdP, even if a session already exists at the IdP for this user Which NameID format should be requested in the SAML Assertion Which binding (Artifact or HTTP-POST) should be requested from the IdP to send the Assertion Which profile should be used by OIF/SP to send the AuthnRequest message Enjoy the reading! Protocols The SAML 2.0, SAML 1.1 and OpenID 2.0 protocols define different message elements and rules that allow an administrator to influence the Federation SSO flows in different manners, when the SP triggers an SSO operation: SAML 2.0 allows extensive customization via the AuthnRequest message SAML 1.1 does not allow any customization, since the specifications do not define an authentication request message OpenID 2.0 allows for some customization, mainly via the OpenID 2.0 extensions such as PAPE or UI SAML 2.0 OIF/SP allows the customization of the SAML 2.0 AuthnRequest message for the following elements: ForceAuthn: Boolean indicating whether or not the IdP should force the user for re-authentication, even if the user has still a valid session By default set to false IsPassive Boolean indicating whether or not the IdP is allowed to interact with the user as part of the Federation SSO operation. If false, the Federation SSO operation might result in a failure with the NoPassive error code, because the IdP will not have been able to identify the user By default set to false RequestedAuthnContext Element indicating how the user should be challenged at the IdP If the SP requests a Federation Authentication Method unknown to the IdP or for which the IdP is not configured, then the Federation SSO flow will result in a failure with the NoAuthnContext error code By default missing NameIDPolicy Element indicating which NameID format the IdP should include in the SAML Assertion If the SP requests a NameID format unknown to the IdP or for which the IdP is not configured, then the Federation SSO flow will result in a failure with the InvalidNameIDPolicy error code If missing, the IdP will generally use the default NameID format configured for this SP partner at the IdP By default missing ProtocolBinding Element indicating which SAML binding should be used by the IdP to redirect the user to the SP with the SAML Assertion Set to Artifact or HTTP-POST By default set to HTTP-POST OIF/SP also allows the administrator to configure the server to: Set which binding should be used by OIF/SP to redirect the user to the IdP with the SAML 2.0 AuthnRequest message: Redirect or HTTP-POST By default set to Redirect Set which binding should be used by OIF/SP to redirect the user to the IdP during logout with SAML 2.0 Logout messages: Redirect or HTTP-POST By default set to Redirect SAML 1.1 The SAML 1.1 specifications do not define a message for the SP to send to the IdP when a Federation SSO operation is started. As such, there is no capability to configure OIF/SP on how to affect the start of the Federation SSO flow. OpenID 2.0 OpenID 2.0 defines several extensions that can be used by the SP/RP to affect how the Federation SSO operation will take place: OpenID request: mode: String indicating if the IdP/OP can visually interact with the user checkid_immediate does not allow the IdP/OP to interact with the user checkid_setup allows user interaction By default set to checkid_setup PAPE Extension: max_auth_age : Integer indicating in seconds the maximum amount of time since when the user authenticated at the IdP. If MaxAuthnAge is bigger that the time since when the user last authenticated at the IdP, then the user must be re-challenged. OIF/SP will set this attribute to 0 if the administrator configured ForceAuthn to true, otherwise this attribute won't be set Default missing preferred_auth_policies Contains a Federation Authentication Method Element indicating how the user should be challenged at the IdP By default missing Only specified in the OpenID request if the IdP/OP supports PAPE in XRDS, if OpenID discovery is used. UI Extension Popup mode Boolean indicating the popup mode is enabled for the Federation SSO By default missing Language Preference String containing the preferred language, set based on the browser's language preferences. By default missing Icon: Boolean indicating if the icon feature is enabled. In that case, the IdP/OP would look at the SP/RP XRDS to determine how to retrieve the icon By default missing Only specified in the OpenID request if the IdP/OP supports UI Extenstion in XRDS, if OpenID discovery is used. ForceAuthn and IsPassive WLST Command OIF/SP provides the WLST configureIdPAuthnRequest() command to set: ForceAuthn as a boolean: In a SAML 2.0 AuthnRequest, the ForceAuthn field will be set to true or false In an OpenID 2.0 request, if ForceAuthn in the configuration was set to true, then the max_auth_age field of the PAPE request will be set to 0, otherwise, max_auth_age won't be set IsPassive as a boolean: In a SAML 2.0 AuthnRequest, the IsPassive field will be set to true or false In an OpenID 2.0 request, if IsPassive in the configuration was set to true, then the mode field of the OpenID request will be set to checkid_immediate, otherwise set to checkid_setup Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> Let's configure OIF/SP for that IdP Partner, so that the SP will require the IdP to re-challenge the user, even if the user is already authenticated: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the configureIdPAuthnRequest() command:configureIdPAuthnRequest(partner="AcmeIdP", forceAuthn="true") Exit the WLST environment:exit() After the changes, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ForceAuthn="true" ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> To display or delete the ForceAuthn/IsPassive settings, perform the following operatons: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the configureIdPAuthnRequest() command: To display the ForceAuthn/IsPassive settings on the partnerconfigureIdPAuthnRequest(partner="AcmeIdP", displayOnly="true") To delete the ForceAuthn/IsPassive settings from the partnerconfigureIdPAuthnRequest(partner="AcmeIdP", delete="true") Exit the WLST environment:exit() Requested Fed Authn Method In my earlier "Fed Authentication Method Requests in OIF / SP" article, I discussed how OIF/SP could be configured to request a specific Federation Authentication Method from the IdP when starting a Federation SSO operation, by setting elements in the SSO request message. WLST Command The OIF WLST commands that can be used are: setIdPPartnerProfileRequestAuthnMethod() which will configure the requested Federation Authentication Method in a specific IdP Partner Profile, and accepts the following parameters: partnerProfile: name of the IdP Partner Profile authnMethod: the Federation Authentication Method to request displayOnly: an optional parameter indicating if the method should display the current requested Federation Authentication Method instead of setting it delete: an optional parameter indicating if the method should delete the current requested Federation Authentication Method instead of setting it setIdPPartnerRequestAuthnMethod() which will configure the specified IdP Partner entry with the requested Federation Authentication Method, and accepts the following parameters: partner: name of the IdP Partner authnMethod: the Federation Authentication Method to request displayOnly: an optional parameter indicating if the method should display the current requested Federation Authentication Method instead of setting it delete: an optional parameter indicating if the method should delete the current requested Federation Authentication Method instead of setting it This applies to SAML 2.0 and OpenID 2.0 protocols. See the "Fed Authentication Method Requests in OIF / SP" article for more information. Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> Let's configure OIF/SP for that IdP Partner, so that the SP will request the IdP to use a mechanism mapped to the urn:oasis:names:tc:SAML:2.0:ac:classes:X509 Federation Authentication Method to authenticate the user: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the setIdPPartnerRequestAuthnMethod() command:setIdPPartnerRequestAuthnMethod("AcmeIdP", "urn:oasis:names:tc:SAML:2.0:ac:classes:X509") Exit the WLST environment:exit() After the changes, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/>   <samlp:RequestedAuthnContext Comparison="minimum">      <saml:AuthnContextClassRef xmlns:saml="urn:oasis:names:tc:SAML:2.0:assertion">         urn:oasis:names:tc:SAML:2.0:ac:classes:X509      </saml:AuthnContextClassRef>   </samlp:RequestedAuthnContext></samlp:AuthnRequest> NameID Format The SAML 2.0 protocol allows for the SP to request from the IdP a specific NameID format to be used when the Assertion is issued by the IdP. Note: SAML 1.1 and OpenID 2.0 do not provide such a mechanism Configuring OIF The administrator can configure OIF/SP to request a NameID format in the SAML 2.0 AuthnRequest via: The OAM Administration Console, in the IdP Partner entry The OIF WLST setIdPPartnerNameIDFormat() command that will modify the IdP Partner configuration OAM Administration Console To configure the requested NameID format via the OAM Administration Console, perform the following steps: Go to the OAM Administration Console: http(s)://oam-admin-host:oam-admin-port/oamconsole Navigate to Identity Federation -> Service Provider Administration Open the IdP Partner you wish to modify In the Authentication Request NameID Format dropdown box with one of the values None The NameID format will be set Default Email Address The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress X.509 Subject The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:X509SubjectName Windows Name Qualifier The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:WindowsDomainQualifiedName Kerberos The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:kerberos Transient The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:transient Unspecified The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified Custom In this case, a field would appear allowing the administrator to indicate the custom NameID format to use The NameID format will be set to the specified format Persistent The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:persistent I selected Email Address in this example Save WLST Command To configure the requested NameID format via the OIF WLST setIdPPartnerNameIDFormat() command, perform the following steps: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the setIdPPartnerNameIDFormat() command:setIdPPartnerNameIDFormat("PARTNER", "FORMAT", customFormat="CUSTOM") Replace PARTNER with the IdP Partner name Replace FORMAT with one of the following: orafed-none The NameID format will be set Default orafed-emailaddress The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress orafed-x509 The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:X509SubjectName orafed-windowsnamequalifier The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:WindowsDomainQualifiedName orafed-kerberos The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:kerberos orafed-transient The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:transient orafed-unspecified The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified orafed-custom In this case, a field would appear allowing the administrator to indicate the custom NameID format to use The NameID format will be set to the specified format orafed-persistent The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:persistent customFormat will need to be set if the FORMAT is set to orafed-custom An example would be:setIdPPartnerNameIDFormat("AcmeIdP", "orafed-emailaddress") Exit the WLST environment:exit() Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer> <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> After the changes performed either via the OAM Administration Console or via the OIF WLST setIdPPartnerNameIDFormat() command where Email Address would be requested as the NameID Format, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ForceAuthn="false" IsPassive="false" ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer> <samlp:NameIDPolicy Format="urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress" AllowCreate="true"/></samlp:AuthnRequest> Protocol Binding The SAML 2.0 specifications define a way for the SP to request which binding should be used by the IdP to redirect the user to the SP with the SAML 2.0 Assertion: the ProtocolBinding attribute indicates the binding the IdP should use. It is set to: Either urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST for HTTP-POST Or urn:oasis:names:tc:SAML:2.0:bindings:Artifact for Artifact The SAML 2.0 specifications also define different ways to redirect the user from the SP to the IdP with the SAML 2.0 AuthnRequest message, as the SP can send the message: Either via HTTP Redirect Or HTTP POST (Other bindings can theoretically be used such as Artifact, but these are not used in practice) Configuring OIF OIF can be configured: Via the OAM Administration Console or the OIF WLST configureSAMLBinding() command to set the Assertion Response binding to be used Via the OIF WLST configureSAMLBinding() command to indicate how the SAML AuthnRequest message should be sent Note: the binding for sending the SAML 2.0 AuthnRequest message will also be used to send the SAML 2.0 LogoutRequest and LogoutResponse messages. OAM Administration Console To configure the SSO Response/Assertion Binding via the OAM Administration Console, perform the following steps: Go to the OAM Administration Console: http(s)://oam-admin-host:oam-admin-port/oamconsole Navigate to Identity Federation -> Service Provider Administration Open the IdP Partner you wish to modify Check the "HTTP POST SSO Response Binding" box to request the IdP to return the SSO Response via HTTP POST, otherwise uncheck it to request artifact Save WLST Command To configure the SSO Response/Assertion Binding as well as the AuthnRequest Binding via the OIF WLST configureSAMLBinding() command, perform the following steps: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the configureSAMLBinding() command:configureSAMLBinding("PARTNER", "PARTNER_TYPE", binding, ssoResponseBinding="httppost") Replace PARTNER with the Partner name Replace PARTNER_TYPE with the Partner type (idp or sp) Replace binding with the binding to be used to send the AuthnRequest and LogoutRequest/LogoutResponse messages (should be httpredirect in most case; default) httppost for HTTP-POST binding httpredirect for HTTP-Redirect binding Specify optionally ssoResponseBinding to indicate how the SSO Assertion should be sent back httppost for HTTP-POST binding artifactfor for Artifact binding An example would be:configureSAMLBinding("AcmeIdP", "idp", "httpredirect", ssoResponseBinding="httppost") Exit the WLST environment:exit() Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration which requests HTTP-POST from the IdP to send the SSO Assertion. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> In the next article, I will cover the various crypto configuration properties in OIF that are used to affect the Federation SSO exchanges.Cheers,Damien Carru

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  • Oracle Excellence Awards 2012

    - by A&C Redaktion
    Spezialisierte Partner können sich ab sofort bis 29. Juni als „Specialized Partner of the Year“ bewerben. Damit honoriert Oracle diejenigen OPN Partner in EMEA, die sich mithilfe der Spezialisierung besonders ausgezeichnet haben, sei es durch einen hohen Mehrwert für deren Endkunden oder innovativen Lösungen und Services. Voraussetzung für eine Bewerbung ist mindestens eine abgeschlossene Spezialisierung in diesen sieben Kategorien: Specialized Partner of the Year: Database Specialized Partner of the Year: Applications Specialized Partner of the Year: Middleware Specialized Partner of the Year: Industry Specialized Partner of the Year: Oracle Accelerate Specialized Partner of the Year: Servers and Storage Systems Specialized Partner of the Year: Oracle on Oracle Der Gewinner eines “Specialized Partner of the Year” EMEA Awards erhält 5.000 US-Dollar MDF und vielfältige Möglichkeiten, sich in Szene zu setzen. Wie auch im letzten Jahr wird der Award wieder auf der Oracle OpenWorld in San Francisco überreicht. Interviews, Videos, Werbung, Berichte im Oracle Magazine und ein kostenloser Konferenzpass sind natürlich inklusive. Wie immer, gilt die Bewerbung für den EMEA-Award gleichzeitig als Bewerbung für den deutschen Partner-Award 2012, der auf dem Oracle Partner Day (im Herbst nach der OpenWorld) verliehen wird. Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Die Nominierung Ihres erfolgreichen Projektes muss diesmal hier auf Englisch eingereicht werden, da eine internationale Jury entscheidet. Beschreiben Sie Ihr Projekt so ausführlich wie möglich, damit sich die Juroren ein gutes Bild Ihrer Leistungen und Services machen können. Wenn Sie hierbei Unterstützung benötigen, fragen Sie einfach Ihren Channel Manager. Denn: Je aussagekräftiger Ihre Unterlagen sind, desto höher ist Ihre Chance zu gewinnen! Alle Informationen zu den diesjährigen Awards finden Sie auf der Oracle Excellence Awards Website. Wir drücken Ihnen die Daumen!

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  • Oracle Excellence Awards 2012

    - by A&C Redaktion
    Spezialisierte Partner können sich ab sofort bis 29. Juni als „Specialized Partner of the Year“ bewerben. Damit honoriert Oracle diejenigen OPN Partner in EMEA, die sich mithilfe der Spezialisierung besonders ausgezeichnet haben, sei es durch einen hohen Mehrwert für deren Endkunden oder innovativen Lösungen und Services. Voraussetzung für eine Bewerbung ist mindestens eine abgeschlossene Spezialisierung in diesen sieben Kategorien: Specialized Partner of the Year: Database Specialized Partner of the Year: Applications Specialized Partner of the Year: Middleware Specialized Partner of the Year: Industry Specialized Partner of the Year: Oracle Accelerate Specialized Partner of the Year: Servers and Storage Systems Specialized Partner of the Year: Oracle on Oracle Der Gewinner eines “Specialized Partner of the Year” EMEA Awards erhält 5.000 US-Dollar MDF und vielfältige Möglichkeiten, sich in Szene zu setzen. Wie auch im letzten Jahr wird der Award wieder auf der Oracle OpenWorld in San Francisco überreicht. Interviews, Videos, Werbung, Berichte im Oracle Magazine und ein kostenloser Konferenzpass sind natürlich inklusive. Wie immer, gilt die Bewerbung für den EMEA-Award gleichzeitig als Bewerbung für den deutschen Partner-Award 2012, der auf dem Oracle Partner Day (im Herbst nach der OpenWorld) verliehen wird. Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Die Nominierung Ihres erfolgreichen Projektes muss diesmal hier auf Englisch eingereicht werden, da eine internationale Jury entscheidet. Beschreiben Sie Ihr Projekt so ausführlich wie möglich, damit sich die Juroren ein gutes Bild Ihrer Leistungen und Services machen können. Wenn Sie hierbei Unterstützung benötigen, fragen Sie einfach Ihren Channel Manager. Denn: Je aussagekräftiger Ihre Unterlagen sind, desto höher ist Ihre Chance zu gewinnen! Alle Informationen zu den diesjährigen Awards finden Sie auf der Oracle Excellence Awards Website. Wir drücken Ihnen die Daumen!

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  • Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

    - by Richard Lefebvre
    Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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  • Week 24: Karate Kid Chops, The A-Team Runs, and the OPN Team Delivers

    - by sandra.haan
    The 80's called and they want their movies back. With the summer line-up of movies reminding us to wax on and wax off one can start to wonder if there is anything new to look forward to this summer. The OPN Team is happy to report that - yes - there is. As Hannibal would say "I love it when a plan comes together"! And a plan we have; for the past 2 months we've been working to pull together the FY11 Oracle PartnerNetwork Kickoff. Listen in as Judson tells you more. While we can't offer you Bradley Cooper or Jackie Chan we can promise you an exciting line-up of guests including Safra Catz and Charles Phillips. With no lines to wait in or the annoyingly tall guy sitting in front of you this might just be the best thing you see all summer. Register now & Happy New Year, The OPN Communications Team

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  • eSTEP TechCast - November 2013

    - by Cinzia Mascanzoni
    We are pleased to announce our next eSTEP TechCast on Thursday 7th of November and would be happy if you could join. Please see below the details for the next TechCast. Date and time: Thursday, 07. November 2013, 11:00 - 12:00 GMT (12:00 - 13:00 CET; 15:00 - 16:00 GST) Title: The Operational Management benefits of Engineered Systems Abstract: Oracle Engineered Systems require significantly less administration effort than traditional platforms. This presentation will explain why this is the case, how much can be saved and discusses the best practices recommended to maximise Engineered Systems operational efficiency. Target audience: Tech Presales Call Info: Call-in-toll-free number: 08006948154 (United Kingdom) Call-in-toll-free number: +44-2081181001 (United Kingdom) Show global numbers Conference Code: 803 594 3 Security Passcode: 9876 Webex Info (Oracle Web Conference) Meeting Number: 599 156 244 Meeting Password: tech2011 Playback / Recording / Archive: The webcasts will be recorded and will be available shortly after the event in the eSTEP portal under the Events tab, where you could find also material from already delivered eSTEP TechCasts. Use your email-adress and PIN: eSTEP_2011 to get access.

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  • Sales & Technical Tutorials: Updated for OBI, BI-Apps and Hyperion EPM

    - by Mike.Hallett(at)Oracle-BI&EPM
      To get the latest updated OBI, BI-Apps and Hyperion EPM Sales & Technical Tutorials, goto the Oracle Business Intelligence and Enterprise Performance Management library for Partners, a compilation of pre-recorded Oracle BI & EPM online tutorials and webinars that have been delivered recently from Oracle: that you can replay at any time. Sales & Technical Tutorials for OBI, BI-Apps and Hyperion EPM.

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  • Video Presentation and Demo of Oracle Advanced Analytics & Data Mining

    - by Mike.Hallett(at)Oracle-BI&EPM
    For a video presentation and demonstration of Oracle Advanced Analytics & Data Mining  click here. (This plays a large MP4 file in a browser: access is from Google.docs, and this works best with Google CHROME). This one hour session focuses primarily on the Oracle Data Mining component of the Oracle Advanced Analytics Option along with Oracle R Enterprise and is tied to the Oracle SQL Developer Days virtual and onsite events and is presented by Oracle’s Director for Advanced Analytics, Charlie Berger, covering: Big Data + Big Data Analytics Competing on analytics & value proposition What is data mining? Typical use cases Oracle Data Mining high performance in-database SQL based data mining functions Exadata "smart scan" scoring Oracle Data Miner GUI (an Extension that ships with SQL Developer) Oracle Business Intelligence EE + Oracle Data Mining results/predictions in dashboards Applications "powered by Oracle Data Mining" for factory installed predictive analytics methodologies Oracle R Enterprise Please contact [email protected] should you have any questions. 

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  • REGISTER NOW! Oracle Hardware Sales Training: Hardware and Software - Engineered to Be Sold Together

    - by Cinzia Mascanzoni
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  • We have moved to larger offices

    - by Chris Houston
    First of all we should probably apologise for the complete lack of blogging over the last 6 months! As web developers we are constantly telling our clients that they should keep their blogs up to date and it seems we have been ignoring our own advice.That being said, we have been very busy moving offices and helping our new host QV Offices setup their new business. As well as all the moving we have not been sitting on our hands, we have built the new site for DairyMaster over in Ireland as well as a separate private website for their global distributor network.As Umbraco Gold Partners we have found more and more that we are working on projects where we are the silent development partners, so although we cannot talk publicly about a lot of the sites we develop, we have some real beauties now in our portfolio :)Now that the dust has settled in our new office ( and has been hovered up! ) we are read for the new year and are looking forward to working on some exciting projects that are currently in the pipeline.We are also intending to run some Hacking sessions for Umbraco as we now have lots of space for developers to come and work with us, so if you have any ideas of a theme for an Umbraco Hackathon then do let us know.And with that it just remains to say Happy Christmas to you all and see you in the new year!

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  • How To: Modernize IBM AIX/Power To Oracle Solaris/SPARC

    - by Cinzia Mascanzoni
    Learn how to leverage the Modernizing IBM AIX/Power to Oracle Solaris/SPARC Program, to assist you in migrating IBM AIX/Power customers to the Oracle Solaris/SPARC platform.  Customers will find Oracle Solaris/SPARC solutions an ideal long-term platform, providing greatly significantly reduced capital and operational cost savings and greatly improved performance and productivity. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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