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  • 81% of European Shoppers Willing to Pay More for Better Customer Experience

    - by Richard Lefebvre
    Customer Experience provides strategic driver for business growth Research released today from Oracle has revealed that customer experience is now a key driver for revenue growth in Europe, and an effective channel for brand differentiation in a globalized economy where products and services are increasingly commoditized. The research report, “Why Customer Satisfaction is No Longer Good Enough,” reveals that 81% of consumers surveyed are willing to pay more for superior customer experience. With nearly half (44%) willing to pay a premium of more than 5%. Improvement of the overall customer experience (40%), providing quick access to information and making it easier for customers to ask questions (35%) were cited as key drivers for spending more with a brand. The pan-European research, carried out in June 2012 by independent research company Loudhouse, surveyed 1400 online shoppers (50% female, 50% male) who had made a complaint or enquiry to a customer service department in the last 12 months. For full research findings please go to: http://bit.ly/UwmB3j or check the Press Release

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  • Amazon introduit deux nouveaux contrats de support technique dont un pour les développeurs et réduit le prix de ses autres offres

    Amazon introduit deux nouveaux contrats de support technique Dont un pour les développeurs et réduit le prix de ses autres offres Amazon vient d'annoncer une réduction de 50 % sur ses offres de support premium et l'ajout de deux nouvelles offres de contrat d'assistance. Le support « Bronze » est une nouvelle offre destinée aux développeurs d'applications avec un forfait de 49 $ par mois (prix US affiché). Le support Bronze offre pratiquement les mêmes avantages que le support Silver, mais avec un temps de réponse de 12 heures sur des questions techniques et seule une personne peut-être ajoutée à un compte. L'introduction de l'offre Platinium, destinée elle aux grandes entre...

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  • Looking for articles/books on: How do games make money? What models do they use?

    - by cable729
    I'm trying to research the ways in which games make money. I want to know more about the models they use (free/premium, trial/subscription, free-to-play with micro-transactions, etc.). In addition, I want information on which models work for which games, what models are best for which age groups, etc. I've tried my best to find information, and Google hasn't turned anything up at all. I think I'll stop by my University's library and see if there's anything there. This may seem like a broad question, but I'm looking for links and titles of books, not typed-out answers.

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  • How do games make money? What models do they use?

    - by cable729
    I'm trying to research the ways in which games make money. I want to know more about the models they use (free/premium, trial/subscription, free-to-play with micro-transactions, etc.). In addition, I want information on which models work for which games, what models are best for which age groups, etc. I've tried my best to find information, and Google hasn't turned anything up at all. I think I'll stop by my University's library and see if there's anything there. This may seem like a broad question, but I'm looking for links and titles of books, not typed-out answers.

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  • How can I connect to a Windows (7) running in VirtualBox from the network with RDP?

    - by Andre
    I have a Windows7 guest running in a VirtualBox hosted by Precise (Ubuntu 12.04 LTS). In the settings of the virtual machine I have activated the 'Remote Display' (Enable Server) with default settings (server port, authentication method). The network of the guest is attached to NAT. I try to use Remmina to connect from the host to the guest. I tried 127.0.0.1, 127.0.0.2, the internal IP of Win7 (10. ...). Did not work so far. Do I have to active something and what on Win7 (home premium)? I would like to connect to the Win7 remote desktop from the local network. Can I stay in NAT mode (preferred due to our network policy), or do I have to go for 'bridged'? Thanks!

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  • Why can't the Unity panel be hidden?

    - by newboldrob
    I am a light Linux user. I have Natty installed on my netbook and used to have it dual-booted on my Windows 7 PC. After a total refresh of my notebook off came Ubuntu and I'm back to basics over there. But HERE (I'm running Natty on a HP-Mini) I've decided to poke around a bit to get the best user experience on this little thing. I really like the Unity interface but really hate the static Unity Panel. I have no clue why it's even necessary to be on globally. After all, in the classic interface, both panels can autohide or get filed aside with buttons on either side of the bar. On a 10" screen, real estate is at a premium. What intrinsic purpose does the static unity panel hold for the OS? There has to be a great reason for this thing to HAVE to be here. It ONLY goes away in fullscreen apps and I can't use everything fullscreen Why can the unity panel not be hidden?

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  • Synergy - easy share of keyboard and mouse between multiple computers

    Did you ever have the urge to share one set of keyboard and mouse between multiple machines? If so, please read on... Using multiple machines Honestly, as a software craftsman it is my daily business to run multiple machines - either physical or virtual - to be able to solve my customers' requirements. Recent hardware equipment allows this very easily. For laptops it's a no-brainer to attach a second or even a third screen in order to extend your native display. This works quite handy and in my case I used to attached two additional screens - one via HD15 connector, the other via HDMI. But... as it's a laptop and therefore a mobile unit there are slight restrictions. Detaching and re-attaching all cables when changing locations is one of them but hardware limitations, too. After all, it's a laptop and not a workstation. I guess, that anyone working in IT (or ICT) has more than one machine at their workplace or their home office and at least I find it quite annoying to have multiple sets of keyboard and mouse conquering my remaining space on my desk. Despite the ugly looks of all those cables and whatsoever 'chaos of distraction' I prefer a more clean solution and working environment. This allows me to actually focus on my work and tasks to do rather than to worry about choosing the right combination of keyboard/mouse. My current workplace is a patch work of various pieces of hardware (approx. 2-3 years): DIY desktop on Ubuntu 12.04 64-bit, Core2 Duo (E7400, 2.8GHz), 4GB RAM, 2x 250GB HDD, nVidia GPU 512MB Dell Inspiron 1525 on Windows 8 64-bit, 4GB RAM, 200GB HDD HP Compaq 6720s on Windows Vista 32-bit, Core2 Duo (T5670, 1.8GHz), 2GB RAM, 160GB HDD Mac mini on Mac OS X 10.7, Core i5 (2.3 GHz), 2GB RAM, 500GB HDD I know... Not the latest and greatest but a decent combination to work with. New system(s) is/are already on the shopping list but I live in the 'wrong' country to buy computer hardware. So, the next trip abroad will provide me with some new stuff. Using multiple operating systems The list of hardware above already names different operating systems, and actually I have only one preference: Linux. But still my job as a software craftsman for Visual FoxPro and .NET development requires other OSes, too. Not a big deal, it's just like this. Additionally to those physical machines, there are a bunch of virtual machines around. Most of them running either Windows XP or Windows 7. Since years I have the practice that each development for one customer is isolated into its own virtual machine and environment. This keeps it clean and version-safe. But as you can easily imagine with that setup there are a couple of constraints referring to keyboard and mouse. Usually, those systems require their own pieces of hardware attached. As stated, I don't like clutter on my desk's surface, so a cross-platform solution has to come in here. In the past, I tried it with various applications, hardware or network protocols like X11, RDP, NX, TeamViewer, RAdmin, KVM switch, etc. but the problem in this case is that they either allow you to remotely connect to the other system or exclusively 'bind' your peripherals to the active system. Not optimal after all. Synergy to the rescue Quote from their website: "Synergy lets you easily share your mouse and keyboard between multiple computers on your desk, and it's Free and Open Source. Just move your mouse off the edge of one computer's screen on to another. You can even share all of your clipboards. All you need is a network connection. Synergy is cross-platform (works on Windows, Mac OS X and Linux)." Yep, that's it! All I need for my setup here... Actually, I couldn't believe it myself that I didn't stumble over synergy earlier but 'Get over it' and there we go. And despite the fact that it is Open Source, no, it's also for free. Donations for the developers are very welcome and recently they introduced Synergy Premium. A possibility to buy so-called premium votes that can be used to put more weight / importance on specific issues or bugs that you would like the developers to look into. Installation and configuration Simply download the installation packages for your systems of choice, run the installer and enter some minor information about your network setup. I chose my desktop machine for the role of the Synergy server and configured my screen setup as follows: The screen setup allows you currently to build or connect up to 15 machines. The number of screens can be higher as those machine might have multiple screens physically attached. Synergy takes this into the overall calculations and simply works as expected. I tried it for fun with a second monitor each connected to both laptops to have a total number of 6 active screens. No flaws after all - stunning! All the other machines are configured as clients like so: Side note: The screenshot was taken on Windows 8 and pasted via clipboard into Gimp running on Ubuntu. Resume Synergy is now definitely in my box of tools for my daily work, and amongst the first pieces of software I install after the operating system. It just simplifies my life and cleans my desk. Never again without Synergy!Now, only waiting for an Android version to integrate my Galaxy Tab 10.1, too. ;-) Please, check out that superb product and enjoy sharing one keyboard, one mouse and one clipboard between your various machines and operating systems.

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  • Microsoft Office 2013 Takes New Approach

    You can check out an article from Computerworld for a good look at the questions and answers about the new software. For instance, you've probably noticed that I'm not giving the full name. That's because Microsoft seems to be using several names. If you go the traditional route and pay the one-time upfront fee for the shrink-wrapped edition, it's Office 2013. There's also a tablet version called Office Home and Student 2013 RT - but that won't include the iPad, or at least not at first. The consumer preview, which I'll be linking to in a minute, is dubbed Office 365 Home Premium. There ...

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  • The best DPI value to let you work nicely [closed]

    - by user827992
    I'm probably about to buy a laptop, unfortunely they all have glare screen, even the "premium" device, the actual offer just differentiate on 2-3 variations about DPI and display resolution; considering that i would like a 13" laptop, what can be the best resolution? I was looking for a 4:3 but this days they are all cheap-made so i do not think that something expensive to produce like a 4:3 is on the market. on the 13" laptops i see that basically there are available 3 kinds of displays: 1366x768 ( a 16:9 ratio ) 1400x900 ( a 16:10 ratio ) 1600x900 ( a 16:9 ratio ) Honestly i'm asking for an advice because i do not like this things, not even one of them, but this is the market today, i was looking for some old-style laptop with good plastics, a 4:3 ratio or 5:4 or something like that and a true matte finish with an higher resolution compared to what you could find in the old laptops. Since programming involves the presence of many text character on the screen it's a good thing to choose the one with the highest DPI/PPI ?

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  • Burn MP4 to CD in ubuntu 12.04

    - by xyc
    I have an mp4 file (115,8 mb). I want to burn it to a Sony CD-R (700 mb) to watch on tv. I tried to do it with DeVeDe from ubuntu software center but it always give me this error: "Conversion failed. It seems a bug of Mencoder." Can anyone tell me an other method to burn my mp4 to cd? Or can anyone tell me how to fix DeVeDe's error? I use a TOSHIBA computer (64 bit) with windows 7 home premium and ubuntu 12.04 LTS (installed via wubi.exe). Thx.

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  • Drupal Blog vs. WordPress Blog for a Drupal Website? [closed]

    - by Norma Riter
    Is there a blog of preference for SEO, when it comes down to Drupal websites. I ask as WordPress seems to have the better plug-ins, though may not integrate as well. Any thoughts on this? I am asking from primarily a SEO perspective though also a design one as well. In other words, there are so many fabulous blog templates in WordPress and not sure if there are in Drupal. I seem to be having a struggle finding Drupal blogs to purchase, such as premium blogs.

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  • How do I get Ubuntu One on Win7 to authenticate my login?

    - by Fred jones
    I just got a new computer running Windows 7 home premium, I used to have Ubuntu One working great on my Ubuntu desktop, but now, running win7, I know my login email address and password is correct, but it still says 'Authentication failed'. Googling the problem, looks like it may be because a device was removed from my list of devices, but the only device listed is my previous Ubuntu workstation, and nothing has been removed. I also checked the windows firewall and Ubuntu One is allowed on all interfaces on incoming and outgoing, and still authentication fails. Web login to my Ubuntu One account works fine.

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  • inserting or updating values into null textboxes [closed]

    - by tanya
    this is my sql table structure create table cottonpurchase ( slipNo int null, purchasedate datetime, farmercode int , farmername varchar (100), villagename varchar (100), basicprice int null, premium int null, totalamountpaid int null, weight int null, totalamountbasic int null, totalamountpremium int null, Yeildestimates int null ) I want to fill in the null values in my sql with actual values and not leave them null but I want to do that from my winforms app form! But if I do that it just adds a new record when what I want is for it to update the record which has, for example, farmercode = 2, farmername = blaah, and so on. I also want to enter this in the same records as in farmercode = 2 and the corresponding corresponding basic price = ... , everytime i do it it ends up making a new record and not in the existing one.

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  • How can I remove the "Dash Home" icon from the Unity launcher?

    - by user27451
    My notebook has a widescreen display so vertical space is an absolute premium for me. When I installed Ubuntu 11.10 I was disappointed to see that a new icon confusingly named "Dash Home" had been added to the very top of the Unity launcher. I can't move it to the bottom (by dragging it) and it doesn't have a context menu with which to remove it (by unchecking "Keep In Launcher"). It's horrible. How can I remove it from the Unity launcher and reclaim the space that was taken from me? (I realize that if it's removed I'll have to open the dashboard with the super key - I'm fine with that)

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  • Install Ubuntu on iMac 21.5" (mid 2011)

    - by Mystic Mark le Maverick
    I has a dual boot system with MacOSX 10.8.2 and Microsoft Windows 7 Home Premium x64. I would like to install Ubuntu alongside the two existing operating systems for cross platform development purposes. My System specs are listed below. iMac 21.5-inch (mid 2011) Intel Core i7 @2.80GHz AMD Radeon HD 6770M Facetime HD Internet Camera Thunderbolt port Wireless Airport adapter card Apple 8x Superdrive Apple Magic Mouse and wired keyboard with numeric keypad Will rEFIt install properly on my machine too? Thanks you very much for the help.

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  • Amazon introduit deux nouveaux contrats de support technique pour ses solutions Cloud dont un pour les développeurs

    Amazon introduit deux nouveaux contrats de support technique Dont un pour les développeurs et réduit le prix de ses autres offres Amazon vient d'annoncer une réduction de 50 % sur ses offres de support premium et l'ajout de deux nouvelles offres de contrat d'assistance. Le support « Bronze » est une nouvelle offre destinée aux développeurs d'applications avec un forfait de 49 $ par mois (prix US affiché). Le support Bronze offre pratiquement les mêmes avantages que le support Silver, mais avec un temps de réponse de 12 heures sur des questions techniques et seule une personne peut-être ajoutée à un compte. L'introduction de l'offre Platinium, destinée elle aux grandes entre...

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  • Admin user runs slower than the guest account

    - by Mykid
    My user is the Admin, it runs fine, not bugs or anything, I used Ubuntu Tweak for a few things like logging options and the sidebar and Unity Tweak for hotcornes and minimize window and that's about it. My second user (for my mother) is faster. I don't know how or why. Let me know what I need to enter on the terminal to give you more info, if you think it's normal also let me know. I have a Compaq Presario CQ56, Ubuntu 14.04 64bit dual boot with Windows 7 Premium, 3GB of ram DDR3, Celeron(R) Dual-Core CPU T3500 @ 2.10GHz × 2.

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  • Can I use WUBI as an offline installer for 12.10?

    - by ning
    Can I use WUBI as an offline installer? I already had the .iso file of ubuntu 12.10 - i386, and inside the iso is wubi.exe. For example: I will do a partition of, E:30gb then i will target E: in wubi so that it will be Ubuntu then use the .iso file to install it on E: My Computer: Acer Aspire 5750-6683 i5-2450m processor Is it fine to do a dual boot? Can I run Windows 7 Home Premium OS, with the custom theme and boot screen, can that effect dual booting? I just don't want to damage any of files or either any of OS And if I can't boot any of the operating systems what should I do? Can I avoid doing a clean install if that ever happens?

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  • CPU heating up too much and locking the notebook [12.10 32bits]

    - by Lucas Coutinho
    I have an AMD A6-3400m. When installing ubuntu 12.10 the CPU gets too hot. When I go to see the cpu usage not see anything unusual. I think she is working at or above the specifications of the cpu. I can not finish the installation because the notebook warms both the system disarms and the cooler is maximum. Do not know if it's just me but I never had a good experience using Linux on AMD. When I used Intel these problems did not happen. What is happening can? Ps: The laptop works perfectly in Windows 7 Home Premium 64. No crashes, no overheat, simply works.

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  • Lipoaspiration in your SQL Server Database

    Once, when disk space was at a premium, DBAs fought hard to keep the size of their database down. Now there seems less motivation to 'fight the flab' of a database. Fabiano Amorim was watching television recently when the subject matter, cosmetic surgery, gave him the theme and inspiration for this guide to keeping your database fit and trim. Free trial of SQL Backup™“SQL Backup was able to cut down my backup time significantly AND achieved a 90% compression at the same time!” Joe Cheng. Download a free trial now.

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  • Super slow and laggy?

    - by Mystogan
    I'm a native Windows user, running 7 Home Premium atm. In the past I installed Ubuntu 10 on my netbook I believe, but was a bit 'scared' by it. Anyways, I made a partition on my desktop pc, 100gb and installed Ubuntu 12.10 on it. It was pretty slow first thought it had to install updates or something, so I rebooted it. Now after the login it looks like everything freezes, I can move my mouse only ,but that's it! I can see my desktop and launcher, but the task bar doesn't display time and misc system info, only a black bar, I downloaded the android SDK pack and installed vlc media player before I rebooted. My computer info: - 1tb HDD - 8gb ddr3 ram - ATI Radeon 4890 videocard (1gb) - AMD Phenom 2 x4 black 3,2ghz CPU(64 bits) Thanks in advantage!

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  • Not sure which Ubuntu to install (64 or 32 bit)

    - by user285993
    I want to use Ubuntu. I have Win 7 Home Premium 32-bit right now... I used to have 64 on this laptop (Toshiba Satellite c650) but my disc got a ring of death. Intel Penium CPU B940 2.00GHz, 4GB RAM Also, I'm guessing I need an image mounter such as PowerISO to install Ubuntu, if I don't have a DVD lying around that I can mount to? I'm a noob. Thanks for your help, in advance. EDIT: My question wasn't clear... can my processor and RAM handle 64-bit Ubuntu? Hell of a lot nicer than Win7

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  • Is regularly hiring and making permanent staff redundant normal? [on hold]

    - by ses
    Is a cycle of hiring permanent staff and then making them redundant after 1-2 years due to 're-alignment of business goals' / 'changes in priorities' normal in the technology industry? This behaviour hardly seems justifiable, and here in the UK it is questionable whether it is even legal. I begin to wonder whether some of this behaviour I have seen in this economy is due to the companies involved not wanting to pay premium rates for contractors (who I must admit in my opinion often offer no more value), and using 'redundancy' e.g. "sorry joe, you're not needed any more", as a convenient way of recreating the contracting scenario. It seems in this situation if you're a valued developer your job probably is never at risk, but I can understand it being a worry for people and I don't think it is fair on those who are mislead into thinking that they have a longer term career with the companies which do this.

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  • Ubuntu 12.04 installer does not recognize Windows 7

    - by trainofk
    I recently purchased an ASUS N56VZ-ES71 laptop which came with Windows 7 Home Premium installed on it. I wish to dual boot Windows 7 and Ubuntu 12.04 on it. I shrank the hard drive partitions to leave about 150 GB unallocated for Ubuntu 12.04. When I boot the Live CD of Ubuntu and attempt to install, the installer does not recognize any other operating systems. Through reading a few questions, I have found that this is due to a GPT partitioning table that Windows uses. I ran boot-repair as per other threads' suggestions. This was my output: http://paste.ubuntu.com/1176988/ I suppose my question is: how do I proceed in order to get the installer to recognize Windows, so that I don't have to erase the current partition table and can get a safe install? Thanks in advance.

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  • Scaling SQL Server in Azure

    - by simonsabin
    If you’ve been reading the wires about SQL Azure you will have seen a change to the tiers that are being offered. Thsi is all so that you can get a more predictable performance level from the platform and also to enable Azure to manage the resources. You now have 3 categories basic, standard and premium, and within those you have some other levels. This enables you to start your service at a low level and then as required request more capacity (through the portal or API).   For details on the...(read more)

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