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• USB External HDD NOT spinning down on Windows Vista / Windows 7

  - by Deepak

  I have 3 external 2.5" USB HDDs - all from different manufacturers and with different capacities. I also have access to multiple Windows Vista / Windows 7 / Windows XP computers. My problem is that with the Windows Vista and Windows 7 computers, the external USB drives DO NOT spin down when I do "Safely remove hardware". Windows will tell me that I can safely remove the device, but I can see (and feel the rotations of the disk when I touch the casing) that the disks are still spinning and NEVER spin down. They also never go into their suspended state (which is generally signaled with a slow flashing of the activity LED). However, with Windows XP, when I do "Safely remove hardware", I can see that the drives do indeed spin down without any issues and go into their respective suspended states. I notice that this behaviour is consistent across all my 3 drives and on different hardware. Has anybody else noticed the same issues? Is there any way we can have the same behaviour as Windows XP on Windows Vista and 7, because I feel on the long run, disconnecting the drives while they are still spinning will have a negative effect on their life span. Thanks, Deepak.

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• mod_cache not working

  - by Pistos

  I have a PHP site that has many dynamically generated pages. I'm trying to turn to mod_cache to help boost performance, because in most cases, content does not change in a given day. I have configured mod_cache as best I could, following examples around the web, including the mod_cache page on apache.org. When I set LogLevel debug, I see a bit of information about the caching that is [not] happening. There are plenty of pairs of lines like this: [Fri Jun 01 17:28:18 2012] [debug] mod_cache.c(141): Adding CACHE_SAVE filter for /foo/bar [Fri Jun 01 17:28:18 2012] [debug] mod_cache.c(148): Adding CACHE_REMOVE_URL filter for /foo/bar Which is fine, because I've set CacheEnable disk /foo, to indicate that I want everything under /foo cached. I'm new to mod_cache, but my understanding about these lines is that it just means that mod_cache has acknowledged that the URL is supposed to be cached, but there are supposed to be more lines indicating that it is saving the data to cache, and then later retrieving them on subsequent hits to the same URL. I can hit the same URL till I'm blue in the face, whether with F5 refreshing, or not, or with different browsers, or different computers. It's always that pair of lines that shows in the logs, and nothing else. When I set CacheEnable disk /, then I see more activity. But I don't want to cache the entire site, and there are many, many different subpaths to the site, so I don't want to have to modify code to set no-cache headers in all the necessary places. I'll mention that mod_rewrite is in use here, rewriting /foo/bar to something like index.php?baz=/foo/bar, but my understanding is that mod_cache uses the pre-rewrite URL, not the post-rewrite URL. As far as I can tell, I have the response headers not getting in the way of caching. Here's an example from one hit: Cache-Control:must-revalidate, max-age=3600 Connection:Keep-Alive Content-Encoding:gzip Content-Length:16790 Content-Type:text/html Date:Fri, 01 Jun 2012 21:43:09 GMT Expires:Fri, 1 Jun 2012 18:43:09 -0400 Keep-Alive:timeout=15, max=100 Pragma: Server:Apache Vary:Accept-Encoding mod_cache config is as follows: CacheRoot /var/cache/apache2/ CacheDirLevels 3 CacheDirLength 2 CacheEnable disk /foo What is getting in the way of mod_cache doing its job of caching?

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• High disk I/O - jbd2/sda2-8 process

  - by Evan Hamlet

  I have run a file server on a CentOS 5.8 final server. My only concern at the moment is what appears to be intermittent but continuous high disk I/O activity causing a general slowdown because of jbd2/sda2-8 process. jbd2/sda2-8 is making use of /dev/sda2, which is the 2nd partition of the first harddrive (IE: root partition). More info: using "iotop" the culprit appears to be "jbd2/sda1-8" making writes every second, which appears to be a kernel process associated with journaling on the ext4 filesystem, if my googling around is correct. I see "jbd2/sda2-8" appearing here every now and then, but certainly not every 3 seconds.. when idle, it appears about 1 or 2 times per minute. When I'm using the system, it appears more frequently. ATOP results: http://grabilla.com/02b14-8022db2e-4eb9-4f10-8e10-d65c49ad7530.png IOTOP results: http://grabilla.com/02b14-cf74b25d-4063-4447-9210-7d1b9b70e25b.png HTOP results: grabilla. com/02b14-ad8cad0e-89b0-46d3-849d-4fd515c1e690.png jbd2/sda2-8 is the processes I see with iotop making writes on disk even though it's not in use at all. Does someone has any idea how could I solve the high disk usage caused jbd2/sda2-8 process?

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• How do hdparm's -S and -B options interact?

  - by user697683

  These two options seem confusing. For example: according to the man page -B 254 "does not permit spin-down". However, testing with -B 254 -S 1 the drive does spin down after 5 seconds. -B Query/set Advanced Power Management feature, if the drive supports it. A low value means aggressive power management and a high value means better performance. Possible settings range from values 1 through 127 (which permit spin-down), and values 128 through 254 (which do not permit spin-down). The highest degree of power management is attained with a setting of 1, and the highest I/O performance with a setting of 254. A value of 255 tells hdparm to disable Advanced Power Management altogether on the drive (not all drives support disabling it, but most do). -S Put the drive into idle (low-power) mode, and also set the standby (spindown) timeout for the drive. This timeout value is used by the drive to determine how long to wait (with no disk activity) before turning off the spindle motor to save power. Under such circumstances, the drive may take as long as 30 seconds to respond to a subsequent disk access, though most drives are much quicker. The encoding of the timeout value is somewhat peculiar. A value of zero means "timeouts are disabled": the device will not automatically enter standby mode. Values from 1 to 240 specify multiples of 5 seconds, yielding timeouts from 5 seconds to 20 minutes. Values from 241 to 251 specify from 1 to 11 units of 30 minutes, yielding timeouts from 30 minutes to 5.5 hours. A value of 252 signifies a timeout of 21 minutes. A value of 253 sets a vendor-defined timeout period between 8 and 12 hours, and the value 254 is reserved. 255 is interpreted as 21 minutes plus 15 seconds. Note that some older drives may have very different interpretations of these values.

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• Laptop Acer Travelmate 4050 takes over 10 Mins to POST

  - by Belliez

  Hi, I am a computer tech and have received a laptop for repair. I noticed when I turned it on the laptop would not do anything for a min or two (the fan would run up and stop, power led would shine and some cd rom activity then stop). It would sit there with a black screen. Suddenly after a random number of minutes (between 1-20mins!) the Acer BIOS screen would display and POST would happen before booting into Windows XP. It has frozen in XP at various times and pointed towards a CPU fault and over heating. The fan was on its last legs, sounded like a car engine, so I replaced this. Still same issues. I next replaced the CPU like for like. Same problems. Also applied new thermal paste between the cpu and heatsink, when running the fan kicks in occasionally (not as often as I thought it would) and I left it playing mp3, online radio and updating to service pack 3 and it wouldnt freeze. shutting down ok, cold start, not ok. Waits again before showing the BIOS screen. The hard disk was also making a screaming noise (SMART test and chkdsk passed) but I also replaced this. The laptop powers up with and without the battery so dont think its a battery issue. Running out of ideas and wondered if anyone had any advice. Thanks

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• Firefox crash on first load on Ubuntu Linux on Windows Laptop

  - by Ira Baxter

  I've had a Dell Latitude laptop since about 2000 without managing to destroy it. A month ago the Windows 2000 system on it did something stupid to its file system and Windows was completely lost. No point in reinstalling Windows 2000, so I installed an Ubuntu Linux on the laptop. Everything seems normal (installed, rebooted, I can log in, run GnuChess, poke about). ... but ... when I attempt to launch Firefox from the top bar menu icon, I get a bunch of disk activity, the whirling cursor icon goes round a bit and then everything stops: disk, icon, mouse. Literally nothing happens for 5 minutes. Ubuntu is dead, as far as I can tell. A reboot, and I can repeat this reliably. So on the face of it, everything works but Firefox. That seems really strange. The only odd thing about this system when Firefox is booting is that while it has an Ethernet port (that worked fine under Windows), it isn't actually plugged into an Ethernet. As this is the first Firefox boot since the Ubuntu install, maybe Firefox mishandles Internet access? Why would that crash Ubuntu? (I need to go try the obvious experiment of plugging it in).

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• Server nearly unusable when doing disk writes

  - by Wikser

  My question closely relates to my last question here on serverfault. I was copying about 5GB from a 10 year old desktop computer to the server. The copy was done in Windows Explorer. In this situation I would assume the server to be bored by the dataflow. But as usual with this server, it really slowed down. At least I could work with the remote session, even there was some serious latency. The copy took its time (20min?). In this time I went to a colleague and he tried to log in in the same server via remote desktop (for some other reason). It took about a minute to get to the login screen, a minute to open the control panel, a minute to open the performance monitor, ... Icons were loading maybe one per second. We saw the following (from memory): CPU: 2% Avg. Queue Length: 50 Pages/sec: 115 (?) There was no other considerable activity on the server. The server seldom serves some ASP.NET pages, which became also very slow in this time. The relevant configuration is as follows: Windows 2003 SEAGATE ST3500631NS (7200 rpm, 500 GB) LSI MegaRAID based RAID 5 4 disks, 1 hot spare Write Through No read-ahead Direct Cache Mode Harddisk-Cache-Mode: off Is this normal behaviour for such a configuration? What measurements could give further clues? Is it reasonable to reduce the priority of such copy I/O and favour other processes like the remote desktop? How would you do that? Many thanks!

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• Firefox crash on first load on Ubuntu Linux on older Dell Laptop

  - by Ira Baxter

  I've had a Dell Latitude laptop since about 2000 without managing to destroy it. A month ago the Windows 2000 system on it did something stupid to its file system and Windows was completely lost. No point in reinstalling Windows 2000, so I installed an Ubuntu Linux on the laptop. Everything seems normal (installed, rebooted, I can log in, run GnuChess, poke about). ... but ... when I attempt to launch Firefox from the top bar menu icon, I get a bunch of disk activity, the whirling cursor icon goes round a bit and then everything stops: disk, icon, mouse. Literally nothing happens for 5 minutes. Ubuntu is dead, as far as I can tell. A reboot, and I can repeat this reliably. So on the face of it, everything works but Firefox. That seems really strange. The only odd thing about this system when Firefox is booting is that while it has an Ethernet port (that worked fine under Windows), it isn't actually plugged into an Ethernet. As this is the first Firefox boot since the Ubuntu install, maybe Firefox mishandles Internet access? Why would that crash Ubuntu? (I need to go try the obvious experiment of plugging it in).

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• What would cause my Windows machine to seize?

  - by Coltin

  I run Windows XP SP2 on a Desktop I built (I know that doesn't provide much, but I can't say "on a Dell X103938R" or something). It has 'seized' about 7 times in its year and a half life. Everything freezes. I can't move the mouse cursor and the keyboard seems unresponsive. I can turn the monitor on and off and it will hold the last image. The light for the mouse is responsive if I move it. The keyboard lights change when pressed (cap locks, etc). I've waited upto ten minutes for a change, nothing. I haven't connected any activity to the seizing. It's happened when all I was "running" were fullscreen programs (games), just checking email, or once when I was sitting at my desktop (I was reading a book and when I tried to use the mouse, nothing). I've never been able to figure it out. I have to hard reset, and then its fine. It doesn't file system check or anything (not sure if Windows does that). No error when I load up the computer, nothing. If I had uTorrent open, it will have to recheck the torrent files to make sure they weren't corrupted though. (It's not always open when it seizes either). I'm using an AMD Athlon 5400+ with a NVidia GeForce 8600 GT, if that helps. I'm using two hard drives, 500Gb Wester Digital with a 1Tb Hitachi.

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• KVM and JBoss Java Application Server

  - by Jason

  We have a large Xen deployment running on both RHEL and CentOS and have recently started looking at KVM since this is where it looks like the future of VM's are on Linux. We can load the server and get everything running without an issue. However when we load up a new one with JBoss (4.2 Community edition, Sun JDK 6) and load a large EAR the server goes a little crazy. The %sy will jump to 80-99% and just hang for large periods of time we see a similar jump in %us on the host machine. We though at first this might be I/O as it seems to happen at start of JBoss but then would "cool down" after everything got loaded. We did some tests by extracting some large tar.gz files and using jar -xvf on the ear but could not re-create. Then we starting thinking this might be some type of memory access issues. We loaded a c-program that would generate a lot of memory activity and sure enough we saw the spikes again. Not as high mind you but we did see it jump. We then wrote a small java program to do the same thing and sure enough we saw it jump again. Any thoughts on what might be causing this? Is this just the way KVM works? As a side note we do NOT see this behavior on any other setup. Xen, VMWare and/or native iron. The system does seem a bit slower than our Xen / VMware ones.

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• My Computer hangs for a few minutes just after startup, and then is fine.

  - by EvilChookie

  So I just built myself a reasonably beefy computer, and I installed Windows 7 on it. However, I start the machine up each morning and within a few minutes, the computer will semi hang. That is the mouse is responsive, and most of the time I can open task manager, or a new tab in Chrome. Occasionally windows will be labelled as 'Not responding'. Then, the machine will get over it's problem, and will be nice and quick until I turn it off. Here's my specs: CPU: AMD Phenom-II X4 955 Black (Quad Core, 3.2ghz) RAM: 4GB of DDR3 1300 MOBO: ASUS M4A785T-M (Latest BIOS) HARD DRIVES: 2x1TB Western Digital Caviar Blacks in RAID-0. OS: Windows 7 Ultimate x64. GPU: ASUS GT240 1GB. I believe this issue relates to the RAID array, as I didn't have the lockup problem before I created the array. I purchased a second drive and reformatted after creating a RAID array, since the single drive was a little on the pokey side (compared to the rest of the computer). What I have tried: Updated Raid Drivers Malware checks Windows Updates Unecessary Services CPU and Disk activity appears to be low (via Resource Monitor) No strange errors in the error log. Any thoughts?

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• OpenVPN Server - CPU is pegged out

  - by ericl42

  Hello, I am configuring OpenVPN to act as a SSL tunnel for a remote location. I have OpenVPN1 at our current location acting as a server then OpenVPN2 at the other location that is acting as a client but is also acting as a DHCP server to machines behind it so they are basically connected to the local LAN. Everything is set up fine and I can talk from location A to location B with no problems like everyone is local. I am however having some performance issues. OpenVPN1 CPU is pegged to 100% the entire time I am copying or doing any type of activity through the tunnel. I expect some CPU usage going up but nothing like this. It's really killing my performance. OpenVPN1 is running in ESX right now with 2 gig RAM and 4 procs with unlimited bursting capacity. I am using AES-192 encryption with a 1024 key. Any idea how I can get my CPU down on OpenVPN1 and my download/upload speeds higher between the tunnel? Thanks. edit: Turning down the logging helped boost the throughput a little bit, but I am still fairly shy of where I believe I should be. Also I am still maxed out on the CPU. Does anyone have any ideas? I am really stuck on this. Thanks.

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• Apache process consumes too much CPU

  - by Niro

  I have an ubuntu apache/php server running php doing appx 100 hits/sec and a PHP cron running in the background. I get occasionally high CPU load on one of the Apache processes which stays high regardless of traffic or cron activity. It seems to me that its stuck in some kind of loop or something. Below you will find the top and strace info. How can I find where the bad code is and what causes this? top - 14:45:24 up 3 days, 3:38, 1 user, load average: 5.10, 5.88, 5.85 Tasks: 163 total, 5 running, 158 sleeping, 0 stopped, 0 zombie Cpu(s): 47.8%us, 18.5%sy, 0.0%ni, 10.2%id, 0.0%wa, 0.0%hi, 1.8%si, 21.6%st Mem: 7885012k total, 3858484k used, 4026528k free, 177444k buffers Swap: 0k total, 0k used, 0k free, 1037868k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 10736 www-data 20 0 769m 559m 478m R 69 7.3 29:08.30 apache2 10844 www-data 20 0 824m 601m 492m S 17 7.8 4:37.90 apache2 1016 root 20 0 242m 25m 4628 S 6 0.3 162:07.93 scalarizr 9030 www-data 20 0 879m 619m 492m S 4 8.0 5:06.82 apache2 20216 www-data 20 0 747m 228m 170m S 4 3.0 0:01.94 apache2 10807 www-data 20 0 814m 584m 492m S 3 7.6 4:54.10 apache2 10455 www-data 20 0 831m 574m 492m S 3 7.5 4:32.65 apache2 10495 www-data 20 0 849m 592m 492m S 3 7.7 4:41.10 apache2 10884 www-data 20 0 840m 581m 492m S 3 7.6 4:25.06 apache2 ^CProcess 10736 detached % time seconds usecs/call calls errors syscall ------ ----------- ----------- --------- --------- ---------------- 74.55 0.148052 1 109755 gettimeofday 25.36 0.050370 0 164634 clock_gettime 0.09 0.000178 0 54878 poll ------ ----------- ----------- --------- --------- ---------------- 100.00 0.198600 329267 total root@ec2-67-202-54-36:~# ^C

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• Intermittent NFS lockups on Isilon cluster

  - by blackbox222

  We have an Isilon cluster with 8 IQ 12000x nodes which exports storage via several NFS shares for a handful of Linux and Solaris clients. There is a Linux system that has one of these NFS filesystems mounted. I/O to this filesystem is moderately heavy from the Linux system. Every 3-4 weeks (it's not on any kind of discernible schedule, and sometimes is more/less frequent than this), we notice that all activity ceases on this NFS mount (the process hangs, as if the network stopped working so process is stuck in uninterruptible sleep) - 30 minutes later, the share recovers and things continue to work normally. The kernel log from the affected machine is as follows: Dec 3 10:07:29 redacted kernel: [8710020.871993] nfs: server nfs-redacted not responding, still trying Dec 3 10:37:17 redacted kernel: [8711805.966130] nfs: server nfs-redacted OK relevant /etc/fstab line: nfs-redacted:/ifs/nfs/export_data/shared/...redacted... /data nfs defaults 0 0 I've checked to see if there are any scheduled processes e.g. cron jobs, Isilon related functions e.g. snapshots, etc that might be causing these hangups but I can't seem to find anything. I'm also not aware of any network related issues or maintenance that would cause this. All of the lockups last almost exactly 30 minutes per the kernel logs. Perhaps someone has some suggestions I could try? (I considered a soft mount to avoid the problems associated with processes accessing the filesystem hanging; however am wary of the corruption that could result and it would not really solve the underlying issue anyway).

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• Fix Video timelines

  - by Josh

  So, I have been going through and riping all of my DVD's and it seems that the way to get the highest quality out of these is to have DVD Shrink de-encrypt, rip, and decompress, the DVD's. After that I usually end up with a high quality (high size) set of .vob files in a classic DVD structure. Then I use a python script that I wrote to automate the process of finding the title sequence and then combining all of the title sequences' .vob files together into one file(similar to the "copy /b" command in windows), and then changing the extension to .mpg (a more widely supported format then .vob). This allows me to get a high quality rip in about 40 min. The problem comes in playing the files. I need all of the ripped dvd's to play on my media computer using windows media center but windows media center (and vlc for that matter) all think that the video files are anywhere from 5 min. to 0 min. which is not a problem (the video will still play all the way through) but if you want to pause it, when it is unpaused the video will start all the way over (Also fast forward and rewind don't work). I suspect that it is something wrong with the way the timeline is encoded in the video file, various forums on the internet recommended using virtualdub to fix the errors. But when I try to open the file virtual dub says that the file is not in mpeg-1 encoding and may be in mpeg-2. Is there any way to fix this? PS: I am aware that there was a similar question but it hasn't had any activity for 2 months and is dealing more with wmv files.

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• Massive Memory Leaks?

  - by Mads

  Hi, I seem to have huge memory leaks, which are confusing me. I'm running fusion 3.1 / Windows 7 on Snow Leopard. It's a clean install with all upgrades applied. I've given fusion 8GB on a 14GB machine. I've installed VS2008 & Eclipse in Windows 7. Nothing unusual. Inside Task Manager in Windows 7, my memory footprint stays reasonable, at <2GB. But in OSX, Activity Monitor shows the footprint of vmware-vmx to be much larger. It starts at 2 GB, which seems fine, but whenever I'm actually doing anything in Windows, vmware-vmx's footprint grows at a few MB per second. After 20 mins or so it's using ~10GB and everything grinds to a halt. Throughout this, Task Manager still says I'm only using 2GB. And whatever I do in windows seems to increase vmware-vmx's memory footprint. Even closing down an application seems to make it go up. So is this par for the course in fusion? I was previously using parallels 3 / Vista under Leopard, and it worked fine. I'd assumed my new fusion config would work better, but this makes it completely unusable. (And apparently I can't even ask tech support unless I buy a support package...) Any advice much appreciated. Thanks

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• Walkthrough/guide building aplication server for multi tenant web app [on hold]

  - by Khalid Adisendjaja

  The web app will detect a subdomain such as tenant1.app.com, tenant2.app.com, etc to identify tenant environment, each tenant environment will have a different database credential (port,db name,etc) but still connecting to the same database server. Each tenant should use app.com for their main domain, using their own domain is prohibitted. Each tenant will have their own rest api endpoint such as tenant1.app.com/api/v1/xxxx, tenant2.app.com/api/v1/xxxx, tenant3.app.com/api/v1/xxxx I've come to a simple solution by setting a wildcard subdomain (*.app.com) on webserver Apache/Nginx vhost configuration file. I have googled so many concept for building a multi-tenant app server but still don't understand how to really done it, what is the right way to do it and what is actually required to do this task. So I've come to this questions, Do I need a proxy server, dns masking, etc.. How to monitor each tenants activity What about server performance, load balancing, and scalability How to setup ssl certificate for each tenant what about application cache for each tenant Is it reliable to use the setup for production etc ... I have a very litte experience on server infrastructure, so I'm looking for a DIY walkthrough, step by step guide, or sophisticate solution ready to implemented for production

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• Motion - takes snapshot without motion detected

  - by Emmanuel Brunet

  I've been installed the standard motion 3.2.12 package on debian 7.5. I would like to get snapshot ONLY when motion is detected, but it still saves a picture every second without any activity in front of the camera. I'm using a TENVIS JPT3815W IP camera motion.conf here is my configuration file setup_mode off target_dir /media/videos/log/webcam netcam_url http://webcam/snapshot.cgi netcam_tolerant_check on netcam_userpass admin:alpha1237 # Output frames at 1 fps when no motion is detected and increase to the # rate given by webcam_maxrate when motion is detected (default: off) webcam_motion off output_all off # detection settings 1-255 default 32 noise_level 50 # Maximum framerate for webcam streams (default: 1) webcam_maxrate 25 pre_capture 0 framerate 25 gap 30 locate on mail [email protected] text_right "FRONT CAMERA %Y/%m/%d - %T" text_double on ffmpeg_cap_new on ffmpeg_cap_motion on ffmpeg_video_codec mpeg4 output_motion off snapshot_interval 0 # Quality of the jpeg (in percent) images produced (default: 50) quality 90 # Restrict webcam connections to localhost only (default: on) webcam_localhost off # Limits the number of images per connection (default: 0 = unlimited) # Number can be defined by multiplying actual webcam rate by desired number of seconds # Actual webcam rate is the smallest of the numbers framerate and webcam_maxrate webcam_limit 0 Issue when I start motion images are stored in /media/videos/log/webcam nearly every second. I hjust want to get images when a motion is detected and the according video clip Any idea where the configuration fails ?

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• GitLab post-receive hook not firing

  - by Ben Graham

  Apologies if this isn't the right stackexchange. I have a GitLab install. It was installed over the top of a gitolite install that was only a few days old, and I assume this non-standard setup is at the root of my problem, but I cannot pin it down. The problem is straightforward: post-receive hooks are not fired. This prevents 'project activity' appearing in GitLab. The problem looks like: $ git push #... error: cannot run hooks/post-receive: No such file or directory Hook Exists The post-receive hook/symlink exists and is executable: -rwxr-xr-x 1 git git 470 Oct 3 2012 .gitolite/hooks/common/post-receive lrwxrwxrwx 1 git git 45 Oct 3 2012 repositories/project.git/hooks/post-receive -> /home/git/.gitolite/hooks/common/post-receive It's Executable By GitLab The gitlab user can execute the script (I have removed the /dev/null redirect and fed in blank input to get an 'OK' as output): sudo su - gitlab -c /home/git/.gitolite/hooks/common/post-receive OK GitLab Can Find It GitLab is looking for hooks in the correct location: $ grep hooks /srv/gitlab/gitlab/config/gitlab.yml hooks_path: /home/git/.gitolite/hooks/ and $ bundle exec rake gitlab:app:status RAILS_ENV=production # ... /home/git/.gitolite/hooks/common/post-receive exists? ............YES Environment The env -i line in the hook is commonly cited as an issue. I think that would occur after this problem, but for completeness, redis-cli is found OK: $ env -i redis-cli redis> I've run out of debugging ideas on this one. Does anybody have any suggestions?

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• EXCEL workbook, intermitently, takes 30 seconds to load

  - by Julio Nobre

  I am trying to figure out why a simple .XLS EXCEL workbook is taking, randomly, 30 seconds to open. Before answering: Please, bear mind the following: Problem symptoms Hanging is intermitent and it takes exactly 30 seconds; During hanging there is no cpu or disk activity; It only happens during workbook load. Every runs smooth after that; Windows Explorer.exe hangs on folder, but all other folders, system and applications are still responsive; There are no consecutive hangings. I have to wait for while to reproduce this behaviour; All workbooks where located on a local drive (C:\BPI); The workbook has no macros and no addins; Office 2003 is being used for several years; The computer is running Windows XP; Computer has several network mapped drives, all addressed to main file server; Recently, main fileserver was replaced by Windows 2011 SBS Standard Edition What I have done so far I have traced machine Explorer.exe, using Process Monitor, added Duration column, and filtered by Duration 1. That's is how I found that hanging was taking exactly 30 seconds. For further information, please refer to Oliver Salzburg tutorial. Using Process Monitor, I have also figured out than five operations were taking most of sample collecting duration. Looking at sample image below, column Operation below you will notice that one single operation was taking 29 seconds; I have tried different workbooks (all of them smaller than 30 KB); I have, temporarily, removed all shortcuts on User Document's folder that were pointing to network drives or shares; I have runned CCleaner to fix registry issues; I made sure that there were no external links on tested workbooks; I have reproduced this behaviour for hours; I have extensivelly researched for hours on the web; Process Monitor's collected and filtered data

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• Need help trying to diagnose Symmetrix SAN performance issues

  - by arcain

  I am helping to benchmark hardware for a new SQL Server instance, and the volume presented to the OS for the data files is carved from a set of spindles on a Symmetrix SAN. The server has yet to have SQL Server installed, so the only activity on the box is our benchmarking. Now, our storage engineers say that this volume and it's resources are dedicated to our new server (I don't have access to see the actual SAN config) however the performance benchmarks are troubling. For example, the numbers look good until suddenly, and randomly, we see in our IO benchmarking tool wait times of 100 seconds, and disk queue lengths of 255 in perfmon. This SAN has an 8 GB cache, plus there are other applications besides ours that use the SAN. I'm wondering if (even though the spindles for our volumes should be dedicated to us) the cache may be getting hammered during the performance testing, or perhaps the spindles our volumes are on aren't really dedicated to us. We're not getting much traction from our storage engineers in helping us track down the problem, so if anybody has experience with diagnosing a problem like this and would like to share insights and troubleshooting methodologies, I'd appreciate it.

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• Mysterious Windows 7 slowdown problem

  - by cletus

  I have a fairly beefy machine: Intel Q9450 8GB DDR2800 (4x2) Intel X25-M G2 80GB SSD Several other hard drives Windows 7 Ultimate 64 In the last month I've gotten a mysterious slowdown problem. When I start my IDE (IntelliJ IDEA) it usually takes about 20 seconds on the SSD. If my machine has been on for a day or two (as far as I can tell this is the only pattern) and I try to start the IDE, it brings my machine to a halt. CPU usage goes up to 25% per core (so it's basically 100% usage) and it takes up to 5 minutes to start. Other things I've noticed: iTunes will start to skip and stutter (my music is running off a second hard drive). The only persistent things I'm running are: AVG Anti-Virus Spybot (the slowdown predates this) Hamachi and Murmur (again the slowdown predates this) Apple Airport Base Agent HP OfficeJet 8500 driver/manager The browser I use is Chrome. I can't think why that'd be relevant but it's always on so I thought I'd mention it. When this happens I can't see a reason for it in the process list. No CPU hogs. No spikes in IO activity that I can see. Basically I'm at a loss to explain it and need to reboot, at which point everything returns to normal (for awhile). FWIW the Intel SSD is about 75-80% full. I know being too full can really degrade performance. I don't believe that's the issue here. Does anyone have any ideas on what I can do to fix this or at least help find what's going wrong? This same machine (sans SSD) could run Win XP and stay up fine for a month or two.

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• Correctly setting up UFW on Ubuntu Server 10 LTS which has Nginx, FastCGI and MySQL?

  - by littlejim84

  Hello. I'm wanting to get my firewall on my new webserver to be as secure as it needs to be. After I did research for iptables, I came across UFW (Uncomplicated FireWall). This looks like a better way for me to setup a firewall on Ubuntu Server 10 LTS and seeing that it's part of the install, it seems to make sense. My server will have Nginx, FastCGI and MySQL on it. I also want to be allow SSH access (obviously). So I'm curious to know exactly how I should set up UFW and is there anything else I need to take into consideration? After doing research, I found an article that explains it this way: # turn on ufw ufw enable # log all activity (you'll be glad you have this later) ufw logging on # allow port 80 for tcp (web stuff) ufw allow 80/tcp # allow our ssh port ufw allow 5555 # deny everything else ufw default deny # open the ssh config file and edit the port number from 22 to 5555, ctrl-x to exit nano /etc/ssh/sshd_config # restart ssh (don't forget to ssh with port 5555, not 22 from now on) /etc/init.d/ssh reload This all seems to make sense to me. But is it all correct? I want to back this up with any other opinions or advice to ensure I do this right on my server. Many thanks!

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• Windows Action Center notification icon says Backup in Progress when no backup is occurring

  - by allquixotic

  How can I get Windows Action Center's little flag in the notification area to stop saying "Backup In Progress" on Windows 8? It's driving me nuts. I disabled the Windows Backup service completely and turned off File Recovery. Nothing that I can tell is using any disk I/O whatsoever, by examining Task Manager's resource monitor. It's just a visual cue that seems totally wrong considering my disk is only using about 50 KB/s of sporadic writes for superfetch etc. This wouldn't be a problem for me, since I rely on the knowledge that the Backup service is disabled and there's no disk activity, but I am trying to support a more traditional user who relies on visual cues from the operating system and trusts them over low-level observations like "...but the Windows Backup service is disabled!" Therefore this user still thinks that the backup is going on, even after the service is disabled. Technically, I think this is a bug in Windows 8. It really should not be displaying "Backup in Progress" if ... you know ... a backup, is not, in progress. Which it isn't. Is there a workaround?

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• Why does my Intel Tolapai network chip not transmit packets?

  - by Hanno Fietz

  I'm trying to deploy an embedded system (NISE 110 by Nexcom) based on the Intel EP80579 (Tolapai) chip. Tolapai apparently integrates controllers for Ethernet etc. on a single chip (Intel homepage). The machine can't get a network connection. Diagnosis as far as I could manage: Drivers drivers from Intel compiled and installed without problems (version 1.0.3-144). Kernel version and Linux distribution (CentOS 5.2, 2.6.18) match the driver's installation instructions. drivers are loaded and show up in lsmod (module names are gcu and iegbe) interfaces eth0 and eth1 show up in ifconfig ifconfig I can bring up the interfaces with fixed IP pinging the interface locally works ifconfig shows flag UP but not RUNNING Link ethtool shows "Link detected: no", "Speed: unknown (65536)" and "Duplex: unknown (255)" Link LED is on on the other side of the cable, ethtool shows "Link detected: yes" and reports a speed of 1000 Mbps, which has allegedly been auto-neogotiated with the problematic device. Network traffic analysis the device does not reply on ARP, ICMP echo or anything else (iptables is down) when trying to send ICMP or DHCP requests, they never reach the other end activity LED is off on the device, on at the other end. I tried the following without any effect: Different cables (2 straight, one crossed), I get the link LED lit up on each. Three different devices on the other end (one PC, one netbook, one router) Fixed ARP table entries on both sides Connecting both network ports of the machine with each other, won't ping through the cable, but will ping locally. Tried straight and crossed cables for that.

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