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• Oracle WebCenter: Common User Experience Architecture

  - by kellsey.ruppel(at)oracle.com

  You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  In previous weeks we've provided an overview of Oracle WebCenter and discussed some of the other key goals and this week, we'll focus on how the new release of Oracle WebCenter delivers a Common User Experience Architecture.When Oracle talks about a Common User Experience Architecture, it really focuses on a core set of areas.  First, the way that information is accessed needs to be consistent and extensible so that as requirements change, the applications don't need to be rewritten for every change. Second, this information access layer needs to be securely accessible to any application, site, or any other channel that needs to leverage this information.  Third, there needs to be a consistent presentation layout, Oracle calls it a UI shell, so that all resources can fit together in a useable, productive way.  Fourth, there needs to be a common set of design patterns for how different menus, features, and services fit into this UI Shell for broad and productive usability.  Fifth, there needs to be a set of design patterns for the individual services that plug into this UI shell so that end users can move from one module of the application to another without new learning.  Finally, all of these layers need to be customizable in an easy way that insulates IT from patching and upgrading problems and allows the business owners the agility to quickly change with the market conditions.As Oracle has already announced, we will release our next generation of enterprise applications called Oracle Fusion Applications.  We have thousands of developers building these applications that all had different programming tool experience and UI design experience.  We've educated over 6,000 developers building Oracle Fusion Applications to leverage these Common User Experience Architecture patterns to speed their learning curve of the new Java standards as well as SOA principles to deliver a revolutionary new set of applications.  You could imagine the big challenge with getting all these developers with different backgrounds and different UI design skills to deliver a completely integrated application user experience.  This is why Oracle invested heavily in designing this Common User Experience Architecture, based on Oracle WebCenter and the Oracle Application Development Framework (ADF).  It pulls together the best practices and design patterns that Oracle development required in order to bring Fusion Applications to market and Oracle WebCenter is the user experience layer that all of this is surfaced through.  In this way, customers can quickly brand a deployment for new partnerships without having to redevelop a new site.  Or they can quickly add new options to the UI Shell to enable their line of business managers to quickly adapt to a new competitive product.  And with the core integration of the activities to produce a Business Activity Stream, customers are able to stay on top of all their key business actions when they happen as they happen and more importantly, the system can recommend actions or resources to help act on these activities.And we've authored this whole set of design patterns for Oracle development to take advantage of in delivering Fusion Applications.  We're also applying these design patterns to our existing eBusiness Suite, Peoplesoft, Siebel, and JD Edwards applications so that they can tie in the exact same way that Fusion Applications has been brought together.  This will provide customers with a complete Common User Experience Architecture for their entire ecosystem of applications within their enterprise whether they are from Oracle, another vender, or custom built applications. And this is all provided in the new release of Oracle WebCenter.  These design patterns cover elements around delivering a complete, aggregated menu of all the capabilities that their role allows independent of which application they are trying to access.   It means that as they move from one application to another, they will have a consistent user experience.  And if they are using an Oracle application, any customizations that are made to the application are preserved and managed through upgrades and patches.Be sure to check back this week as we share more information and resources on Oracle's Common User Experience Architecture.

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• Oracle's Global Single Schema

  - by david.butler(at)oracle.com

  Maximizing business process efficiencies in a heterogeneous environment is very difficult. The difficulty stems from the fact that the various applications across the Information Technology (IT) landscape employ different integration standards, different message passing strategies, and different workflow engines. Vendors such as Oracle and others are delivering tools to help IT organizations manage the complexities introduced by these differences. But the one remaining intractable problem impacting efficient operations is the fact that these applications have different definitions for the same business data. Business data is your business information codified for computer programs to use. A good data model will represent the way your organization does business. The computer applications your organization deploys to improve operational efficiency are built to operate on the business data organized into this schema.  If the schema does not represent how you do business, the applications on that schema cannot provide the features you need to achieve the desired efficiencies. Business processes span these applications. Data problems break these processes rendering them far less efficient than they need to be to achieve organization goals. Thus, the expected return on the investment in these applications is never realized. The success of all business processes depends on the availability of accurate master data.  Clearly, the solution to this problem is to consolidate all the master data an organization uses to run its business. Then clean it up, augment it, govern it, and connect it back to the applications that need it. Until now, this obvious solution has been difficult to achieve because no one had defined a data model sufficiently broad, deep and flexible enough to support transaction processing on all key business entities and serve as a master superset to all other operational data models deployed in heterogeneous IT environments. Today, the situation has changed. Oracle has created an operational data model (aka schema) that can support accurate and consistent master data across heterogeneous IT systems. This is foundational for providing a way to consolidate and integrate master data without having to replace investments in existing applications. This Global Single Schema (GSS) represents a revolutionary breakthrough that allows for true master data consolidation. Oracle has deep knowledge of applications dating back to the early 1990s.  It developed applications in the areas of Supply Chain Management (SCM), Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), Financials and Manufacturing. In addition, Oracle applications were delivered for key industries such as Communications, Financial Services, Retail, Public Sector, High Tech Manufacturing (HTM) and more. Expertise in all these areas drove requirements for GSS. The following figure illustrates Oracle's unique position that enabled the creation of the Global Single Schema. GSS Requirements Gathering GSS defines all the key business entities and attributes including Customers, Contacts, Suppliers, Accounts, Products, Services, Materials, Employees, Installed Base, Sites, Assets, and Inventory to name just a few. In addition, Oracle delivers GSS pre-integrated with a wide variety of operational applications.  Business Process Automation EBusiness is about maximizing operational efficiency. At the highest level, these 'operations' span all that you do as an organization.  The following figure illustrates some of these high-level business processes. Enterprise Business Processes Supplies are procured. Assets are maintained. Materials are stored. Inventory is accumulated. Products and Services are engineered, produced and sold. Customers are serviced. And across this entire spectrum, Employees do the procuring, supporting, engineering, producing, selling and servicing. Not shown, but not to be overlooked, are the accounting and the financial processes associated with all this procuring, manufacturing, and selling activity. Supporting all these applications is the master data. When this data is fragmented and inconsistent, the business processes fail and inefficiencies multiply. But imagine having all the data under these operational business processes in one place. ·            The same accurate and timely customer data will be provided to all your operational applications from the call center to the point of sale. ·            The same accurate and timely supplier data will be provided to all your operational applications from supply chain planning to procurement. ·            The same accurate and timely product information will be available to all your operational applications from demand chain planning to marketing. You would have a single version of the truth about your assets, financial information, customers, suppliers, employees, products and services to support your business automation processes as they flow across your business applications. All company and partner personnel will access the same exact data entity across all your channels and across all your lines of business. Oracle's Global Single Schema enables this vision of a single version of the truth across the heterogeneous operational applications supporting the entire enterprise. Global Single Schema Oracle's Global Single Schema organizes hundreds of thousands of attributes into 165 major schema objects supporting over 180 business application modules. It is designed for international operations, and extensibility.  The schema is delivered with a full set of public Application Programming Interfaces (APIs) and an Integration Repository with modern Service Oriented Architecture interfaces to make data available as a services (DaaS) to business processes and enable operations in heterogeneous IT environments. ·         Key tables can be extended with unlimited numbers of additional attributes and attribute groups for maximum flexibility.  o    This enables model extensions that reflect business entities unique to your organization's operations. ·         The schema is multi-organization enabled so data manipulation can be controlled along organizational boundaries. ·         It uses variable byte Unicode to support over 31 languages. ·         The schema encodes flexible date and flexible address formats for easy localizations. No matter how complex your business is, Oracle's Global Single Schema can hold your business objects and support your global operations. Oracle's Global Single Schema identifies and defines the business objects an enterprise needs within the context of its business operations. The interrelationships between the business objects are also contained within the GSS data model. Their presence expresses fundamental business rules for the interaction between business entities. The following figure illustrates some of these connections.   Interconnected Business Entities Interconnecte business processes require interconnected business data. No other MDM vendor has this capability. Everyone else has either one entity they can master or separate disconnected models for various business entities. Higher level integrations are made available, but that is a weak architectural alternative to data level integration in this critically important aspect of Master Data Management.    

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• Recap: Oracle Fusion Middleware Strategies Driving Business Innovation

  - by Harish Gaur

  Hasan Rizvi, Executive Vice President of Oracle Fusion Middleware & Java took the stage on Tuesday to discuss how Oracle Fusion Middleware helps enable business innovation. Through a series of product demos and customer showcases, Hassan demonstrated how Oracle Fusion Middleware is a complete platform to harness the latest technological innovations (cloud, mobile, social and Fast Data) throughout the application lifecycle. Fig 1: Oracle Fusion Middleware is the foundation of business innovation This Session included 4 demonstrations to illustrate these strategies: 1. Build and deploy native mobile applications using Oracle ADF Mobile 2. Empower business user to model processes, design user interface and have rich mobile experience for process interaction using Oracle BPM Suite PS6. 3. Create collaborative user experience and integrate social sign-on using Oracle WebCenter Portal, Oracle WebCenter Content, Oracle Social Network & Oracle Identity Management 11g R2 4. Deploy and manage business applications on Oracle Exalogic Nike, LA Department of Water & Power and Nintendo joined Hasan on stage to share how their organizations are leveraging Oracle Fusion Middleware to enable business innovation. Managing Performance in the Wrld of Social and Mobile How do you provide predictable scalability and performance for an application that monitors active lifestyle of 8 million users on a daily basis? Nike’s answer is Oracle Coherence, a component of Oracle Fusion Middleware and Oracle Exadata. Fig 2: Oracle Coherence enabled data grid improves performance of Nike+ Digital Sports Platform Nicole Otto, Sr. Director of Consumer Digital Technology discussed the vision of the Nike+ platform, a platform which represents a shift for NIKE from a  "product"  to  a "product +" experience.  There are currently nearly 8 million users in the Nike+ system who are using digitally-enabled Nike+ devices.  Once data from the Nike+ device is transmitted to Nike+ application, users access the Nike+ website or via the Nike mobile applicatoin, seeing metrics around their daily active lifestyle and even engage in socially compelling experiences to compare, compete or collaborate their data with their friends. Nike expects the number of users to grow significantly this year which will drive an explosion of data and potential new experiences. To deal with this challenge, Nike envisioned building a shared platform that would drive a consumer-centric model for the company. Nike built this new platform using Oracle Coherence and Oracle Exadata. Using Coherence, Nike built a data grid tier as a distributed cache, thereby provide low-latency access to most recent and relevant data to consumers. Nicole discussed how Nike+ Digital Sports Platform is unique in the way that it utilizes the Coherence Grid.  Nike takes advantage of Coherence as a traditional cache using both cache-aside and cache-through patterns.  This new tier has enabled Nike to create a horizontally scalable distributed event-driven processing architecture. Current data grid volume is approximately 150,000 request per minute with about 40 million objects at any given time on the grid. Improving Customer Experience Across Multiple Channels Customer experience is on top of every CIO's mind. Customer Experience needs to be consistent and secure across multiple devices consumers may use.  This is the challenge Matt Lampe, CIO of Los Angeles Department of Water & Power (LADWP) was faced with. Despite being the largest utilities company in the country, LADWP had been relying on a 38 year old customer information system for serving its customers. Their prior system  had been unable to keep up with growing customer demands. Last year, LADWP embarked on a journey to improve customer experience for 1.6million LA DWP customers using Oracle WebCenter platform. Figure 3: Multi channel & Multi lingual LADWP.com built using Oracle WebCenter & Oracle Identity Management platform Matt shed light on his efforts to drive customer self-service across 3 dimensions – new website, new IVR platform and new bill payment service. LADWP has built a new portal to increase customer self-service while reducing the transactions via IVR. LADWP's website is powered Oracle WebCenter Portal and is accessible by desktop and mobile devices. By leveraging Oracle WebCenter, LADWP eliminated the need to build, format, and maintain individual mobile applications or websites for different devices. Their entire content is managed using Oracle WebCenter Content and secured using Oracle Identity Management. This new portal automated their paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account -  like Bill Pay, Payment History, Bill History and Usage Analysis. LADWP's solution went live in April 2012. Matt indicated that LADWP's Self-Service Portal has greatly improved customer satisfaction.  In a JD Power Associates website satisfaction survey, results indicate rankings have climbed by 25+ points, marking a remarkable increase in user experience. Bolstering Performance and Simplifying Manageability of Business Applications Ingvar Petursson, Senior Vice Preisdent of IT at Nintendo America joined Hasan on-stage to discuss their choice of Exalogic. Nintendo had significant new requirements coming their way for business systems, both internal and external, in the years to come, especially with new products like the WiiU on the horizon this holiday season. Nintendo needed a platform that could give them performance, availability and ease of management as they deploy business systems. Ingvar selected Engineered Systems for two reasons: 1. High performance  2. Ease of management Figure 4: Nintendo relies on Oracle Exalogic to run ATG eCommerce, Oracle e-Business Suite and several business applications Nintendo made a decision to run their business applications (ATG eCommerce, E-Business Suite) and several Fusion Middleware components on the Exalogic platform. What impressed Ingvar was the "stress” testing results during evaluation. Oracle Exalogic could handle their 3-year load estimates for many functions, which was better than Nintendo expected without any hardware expansion. Faster Processing of Big Data Middleware plays an increasingly important role in Big Data. Last year, we announced at OpenWorld the introduction of Oracle Data Integrator for Hadoop and Oracle Loader for Hadoop which helps in the ability to move, transform, load data to and from Big Data Appliance to Exadata.  This year, we’ve added new capabilities to find, filter, and focus data using Oracle Event Processing. This product can natively integrate with Big Data Appliance or runs standalone. Hasan briefly discussed how NTT Docomo, largest mobile operator in Japan, leverages Oracle Event Processing & Oracle Coherence to process mobile data (from 13 million smartphone users) at a speed of 700K events per second before feeding it Hadoop for distributed processing of big data. Figure 5: Mobile traffic data processing at NTT Docomo with Oracle Event Processing & Oracle Coherence    

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• Why Your ERP System Isn't Ready for the Next Evolution of the Enterprise

  - by [email protected]

  By ken.pulverman on March 24, 2010 8:51 AM ERP has been the backbone of enterprise software. The data held in your ERP system is core of most companies. Efficiencies gained through the accounting and resource allocation through ERP software have literally saved companies trillions of dollars. Not only does everything seem to be fine with your ERP system, you haven't had to touch it in years. Why aren't you ready for what comes next? Well judging by the growth rates in the space (Oracle posted only a 3% growth rate, while SAP showed a 12% decline) there hasn't been much modernization going on, just a little replacement activity. If you are like most companies, your ERP system is connected to a proprietary middleware solution that only effectively talks with a handful of other systems you might have acquired from the same vendor. Connecting your legacy system through proprietary middleware is expensive and brittle and if you are like most companies, you were only willing to pay an SI so much before you said "enough." So your ERP is working. It's humming along. You might not be able to get Order to Promise information when you take orders in your call center, but there are work arounds that work just fine. So what's the problem? The problem is that you built your business around your ERP core, and now there is such pressure to innovate your business processes to keep up that you need a whole new slew of modern apps and you need ERP data to be accessible from everywhere. Every time you change a sales territory or a comp plan or change a benefits provider your ERP system, literally the economic brain of your business, needs to know what's going on. And this giant need to access and provide information to your ERP is only growing. What makes matters even more challenging is that apps today come in every flavor under the Sun™. SaaS, cloud, managed, hybrid, outsourced, composite....and they all have different integration protocols. The only easy way to get ahead of all this is to modernize the way you connect and run your applications. Unlike the middleware solutions of yesteryear, modern middleware is effectively the operating system of the enterprise. In the same way that you rely on Apple, Microsoft, and Google to find a video driver for your 23" monitor or to ensure that Word or Keynote runs, modern middleware takes care of intra-application connectivity and process execution. It effectively allows you to take ERP out of the middle while ensuring connectivity to your vital data for anything you want to do. The diagram below reflects that change. In this model, the hegemony of ERP is over. It too has to become a stealthy modern app to help you quickly adapt to business changes while managing vital information. And through modern middleware it will connect to everything. So yes ERP as we've know it is dead, but long live ERP as a connected application member of the modern enterprise. I want to Thank Andrew Zoldan, Group Vice President Oracle Manufacturing Industries Business Unit for introducing me to how some of his biggest customers have benefited by modernizing their applications infrastructure and making ERP a connected application. by John Burke, Group Vice President, Applications Business Unit

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• Exposed: Fake Social Marketing

  - by Mike Stiles

  Brands and marketers who want to build their social popularity on a foundation of lies are starting to face more of an uphill climb. Fake social is starting to get exposed, and there are a lot of emperors getting caught without any clothes. Facebook is getting ready to do a purge of “Likes” on Pages that were a result of bots, fake accounts, and even real users who were duped or accidentally Liked a Page. Most of those accidental Likes occur on mobile, where it’s easy for large fingers to hit the wrong space. Depending on the degree to which your Page has been the subject of such activity, you may see your number of Likes go down. But don’t sweat it, that’s a good thing. The social world has turned the corner and assessed the value of a Like. And the verdict is that a Like is valuable as an opportunity to build a real relationship with a real customer. Its value pales immensely compared to a user who’s actually engaged with the brand. Those fake Likes aren’t doing you any good. Huge numbers may once have impressed, but it’s not fooling anybody anymore. Facebook’s selling point to marketers is the ability to use a brand’s fans to reach friends of those fans. Consequently, there has to be validity and legitimacy to a fan count. Speaking of mobile, Trademob recently reported 40% of clicks are essentially worthless, because 22% of them are accidental (again with the fat fingers), while 18% are trickery. Publishers will but huge banner ads next to tiny app buttons to increase the odds of an accident. Others even hide a banner behind another to score 2 clicks instead of 1. Pontiflex and Harris Interactive last year found 47% of users were more likely to click a mobile ad accidentally than deliberately. Beyond that, hijacked devices are out there manipulating click data. But to what end for a marketer? What’s the value of a click on something a user never even saw? What’s the value of a seen but accidentally clicked ad if there’s no resulting transaction? Back to fake Likes, followers and views; they’re definitely for sale on numerous sites, none of which I’ll promote. $5 can get you 1,000 Twitter followers. You can even get followers targeted by interests. One site was set up by an unemployed accountant out of his house in England. He gets them from a wholesaler in Brooklyn, who gets them from a 19-year-old supplier in India. The unemployed accountant is making $10,000 a day. That means a lot of brands, celebrities and organizations are playing the fake social game, apparently not coming to grips with the slim value of the numbers they’re buying. But now, in addition to having paid good money for non-ROI numbers, there’s the embarrassment factor. At least a couple of sites have popped up allowing anyone to see just how many fake and inactive followers you have. Britain’s Fake Follower Check and StatusPeople are the two getting the most attention. Enter any Twitter handle and the results are there for all to see. Fake isn’t good, period. “Inactive” could be real followers, but if they’re real, they’re just watching, not engaging. If someone runs a check on your Twitter handle and turns up fake followers, does that mean you’re suspect or have purchased followers? No. Anyone can follow anyone, so most accounts will have some fakes. Even account results like Barack Obama’s (70% fake according to StatusPeople) and Lady Gaga’s (71% fake) don’t mean these people knew about all those fakes or initiated them. Regardless, brands should realize they’re now being watched, and users are judging the legitimacy of their social channels. Use one of any number of tools available to assess and clean out fake Likes and followers so that your numbers are as genuine as possible. And obviously, skip the “buying popularity” route of social marketing strategy. It doesn’t work and it gets you busted…a losing combination.

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• Do MORE with WebCenter

  - by Michael Snow

  We’ve been extremely busy here on the Oracle WebCenter team. We hope that you’ve all be keeping up with the interesting news each week. Last week was jammed full of GartnerPCC and Gartner360 buzz. If you missed any of the highlights – be sure to check out both Kellsey’s post from last week: Gartner PCC: A Shovel & Some Ah-Ha's and Christie’s overview of Loren Weinberg’s PCC presentation: "Here Today, Gone Tomorrow: Engage Your Customers or Lose Them"  . This week, we’ll be focusing on “Doing More with WebCenter” leading up to a great webcast scheduled for Thursday, March 22 (invite and registration link below). This is the 2nd in a series of 3 webcasts dedicated to expanding the understanding of the full capabilities of WebCenter. Yes – that might mean that you are not getting the full benefits of the software you already own or the expansion potential via upgrade to the full WebCenter Suite Plus. Tune in on Thursday 10 a.m. PT / 1 p.m. ET.  ++++++++++++++ Want to be a Speaker at Oracle OpenWorld 2012? Oracle Open World planning has already kicked off. We know that it is only March and next October is far in the distance. But planning has already started for Oracle OpenWorld 2012. So if you want to be a speaker and propose your own session for this year's event in San Francisco on September 30th - October 4th, starting thinking now!  The annual OpenWorld Call for Papers is now open until April 9th! All of the details to submit a paper are available here. Of course, the WebCenter team here is interested in sessions including case studies, thought-leadership, customer stories around any of the Oracle WebCenter solutions, but the Call for Papers is open to all Oracle topics. When submitting your topic, be sure to describe what you plan to discuss and the value of the presentation to other attendees. Sell your session, because there will be a lot of competition to be selected.  Bonus News: Speakers for selected sessions receive a complimentary full conference pass! Get your papers in and we'll see you in San Francisco! ~~~~~~~~~~~~~~~~~~~~~~ Webcast Series: Do More with Oracle WebCenter - Expand Beyond Content Management Enable Employees, Partners, and Customers to Do More with Your Content Dear [FIRSTNAME] [LASTNAME],-- Did you know that, in addition to content management, Oracle WebCenter now also includes comprehensive portal, composite application, collaboration, and Web experience management capabilities? Join us for this Webcast and learn how you can provide a new level of user engagement. Learn how Oracle WebCenter: Drives task-specific application data and content to a single screen for executing specific business processes Enables mixed internal and external environments where content can be securely shared and filtered with employees, partners, and customers, based upon role-based security Offers Web experience management, driving contextually relevant, social, and interactive online experiences across multiple channels Provides social features that enable sharing, activity feeds, collaboration, expertise location, and best-practices communities Learn how to do more with Oracle WebCenter. Register now for the Webcast. Register Now Join us for the second Webcast in the series "Do More With Oracle WebCenter". March 22, 2012 10 a.m. PT / 1 p.m. ET Presented by: Michelle Huff Senior Director, WebCenter Product Management, Oracle Greg Utecht Project Manager,IT Operations,TIES Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices | Privacy Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States

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• SQL SERVER – Performance Tuning Resolution

  - by pinaldave

  This blog post is written in response to T-SQL Tuesday hosted by MidnightDBAs. Taking resolutions is such an interesting subject. I think just like records, these are broken way more often. I find this is the funniest thing as we all take resolutions every year but not every year, we can manage to keep them. Well, does it mean we should not take resolutions? In fact I support resolutions. Every year, I take a resolution that I will strive reduce my body weight and I usually manage to keep eating healthy till the end of January. When February begins, I begin to loose focus from my goal and as March starts, the “As usual” eating habits begin. Looking at the positive side, what would happen if every year I do not eat healthy in January, I think that might cause terrible consequences to my health in the long run. So keeping resolutions is a good practise and following them to the extent one can is commendable. Let us come back to the world of SQL Server. What is my resolution for year 2011 for SQL Server? There are many, I am going to list three of very important resolutions that I have taken this new year over here. To understand SQL Server Performance Tuning at a deeper Level I think I am already half way through. I have been being very much busy during any given month doing hands-on performance tuning for at least 12 days on an average. That means, I am doing this activity for almost doing 2 weeks a month. I believe that I have a good understanding of the subject. Note that the word that I have used is “good,” and not “best.” There are often cases when I am stumped, and I have no clue of what to do next. Then, I usually go for my “trial and error” method - whichever method works, I make sure to keep a note on my blog. My goal is that I should never ever go for the trial and error method again to achieve the same solution. I should know the solution right away when I see the problem. I do understand that Performance Tuning can be a strange animal at times and one cannot guess the right step every time. However, aiming a high goal never hurts and I am going to learn more and more in this focused area. Going further from Basic BI understanding I do fairly decent with BI concepts. I know the nbasics of SSIS, SSRS, SSAS, PowerPivot and SharePoint (and few other things MDS, StreamInsight, etc). However, I still consider myself as a beginner. I do not have hands-on experience like many other BI Gurus around. I think I want to take my learning further in this direction. I do not want to be a BI expert as the first step but the goal is to move ahead from basic level towards an advanced level. I am going to start presenting in User Group Sessions and other places on this subject. When I have to prepare new subject for presentations, I think I force myself to learn more. I am committed to learn a bit more in this direction. Learning new features SQL Server 2011 Denali This is new thing from “Microsoft” for all the SQL Geeks. I am eagerly waiting for final product later this year and I am planning to learn it well. I think if I follow my above two goals, I think this goal will be automatically covered. I am eager and excited for this new offering from Microsoft. I guess, these are my resolutions; may be next year about the same time, I must revisit this post and see how much successful I am in following my goal. On a lighter note, I am particularly fan of following cartoon strip (Courtesy: Calvin and Hobbes). I think when we cannot resolve our resolutions, we tend to act like Calvin. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• A Case for Oracle Fusion Middleware by Lucas Jellema

  - by JuergenKress

  An in-depth look at the interaction of people, processes, and technologies in the transition to a service-oriented architecture. Author's Note This article presents a profile of a fictitious organization, NOPERU. The story of NOPERU as told in this article is actually a collage of the events at some dozen organizations that I have been involved with over the past few years. None of these organizations sport all the characteristics of NOPERU - but all of them have gone through or are going through a similar transition as described here and all aspects of this article were taken from real life at one or usually many of these organizations. Background NOPERU (National Organization for Permits for Emissions and Resource Usage) is a public organization that continues to transform in terms of its business, organization and technology. Changing business requirements; new interaction channels; and increasing demands for more flexibility, faster throughput and lower costs drive these transformations, while technological evolution and new architecture patterns enable the change. NOPERU chose Oracle Fusion Middleware as the technology platform to implement the new architecture and required applications. This article takes a close look at NOPERU's journey from its origins in the early 1990s as a largely paper-based entity with regional databases and client-server Oracle Forms applications. Its upcoming business objectives are introduced: what is required of the organization and what the higher goals behind these requirements are. The architecture roadmap is described at a high level as well as drilled down to a service oriented design. Based on the architecture roadmap and the business requirements and NOPERU went through a technology selection to determine the technology stack with which the future would be realized in terms of IT. The article discusses that selection and details the projects subsequently planned (and executed to date). The new architecture and technology as well as the introduction of an Agile development method have had substantial consequences for the IT organization, the processes and individual staff members. The approach NOPERU has adopted with regard to the people and the organization is portrayed. Finally, the article discusses many conclusions that NOPERU has drawn that may benefit itself and other organizations. Introducing NOPERU NOPERU is a national organization charged with issuing permits for excessive emissions (i.e., carbon dioxide) and disproportionate usage of such resources as energy or water. Anyone-whether a commercial enterprise, government agency or private person--who emits or consumes more than what is considered "fair usage" requires such a permit. When someone builds an outdoor heated swimming pool, for example, or open-air terrace heating, such a permit needs to be obtained. When a company installs new, energy-intensive equipment, such as water boilers or deep freezers, it too needs to get a NOPERU permit. Government-sponsored projects at every level that involve consumption of large quantities of fresh water or production of high volumes of emissions must turn to NOPERU for a permit. Without the required license, any interested party can get a court to immediately put a stop to the disputed activity. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Lucas Jellema,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Welcome to the Oracle Retail International Blog

  - by sarah.taylor(at)oracle.com

  Welcome to the first post of the new Oracle Retail International Blog. Retail is an international business and today's successful retailers view themselves in the context of a global market. A niche fashion business in Tokyo will learn marketing strategies from the luxury brands of Milan, an independent grocer in Oslo will source the same global brands as a supermarket in Oklahoma, and every retailer in the world will measure their multi-channel operation against the international e-commerce giant Amazon.  Why? Because today's customer is a global customer with unparalleled expectations on choice, price and service. Today's consumers have access to more information on retail than ever before. Technology allows people to shop from their home, their office or from the phone in their pocket, wherever they are and at whatever time suits them. Customers are using the web to search for products and promotions. They are also using the web to develop their voice in commenting on products and services that have delighted or disappointed. In an information rich industry, this customer element creates a new world of data. The best retailers are developing eagle eyes for reading customer activity and turning it into profitable decisions. Ultimately, whether you choose to compete or shop on price, service, product innovation, excellent operations or all of the above - the international world of retail has become an inspiration for all - retailer and consumer alike.  Retail as an industry is growing and diversifying at a faster rate than ever before. Yet it is still the customer who picks the winners and the losers on the retail field. Economic circumstances transform the rules, but it is still the customer who dictates the game, the pace, the price, and the perception of the brand. Wise retailers never rest on their laurels. They are always shopping for ideas on how to improve and differentiate the offer at every touch point to meet the customer's needs better than anyone else and to gain each customer's loyalty at a time when loyalty can be cheap. With this blog, I hope that we might provide a hub for discussion around what unifies retail and how technology supports both the retailer and customer experience. Despite the competitive nature of this market, we hope that this will provide an opportunity to share experiences and lessons learnt with a view that knowledge can only help this industry to grow and develop. At Oracle we've been supporting retailers for many years. Many of us have worked within retail organisations all over the world, myself included. With this in mind, I don't feel it is too bold a statement to say that Oracle understands retail. We wouldn't be so heavily integrated in some of the biggest and most well-known names in retail if we didn't. With this blog, we intend to create a community of international retailers that can exchange ideas and experiences, debate collective challenges and drive a better understanding of this continually evolving industry. Events such as the World Retail Congress and NRF's Big Show bring enormous value to the retail industry providing platforms for discussion and learning but they happen once a year. We wanted to create a platform for discussion on a different level and that like retail, is always on. We hope not only to bring commitment to being not only the infrastructure that brings all of their systems together within a retail business, but an infrastructure that supports the industry internationally to grow and flourish through creating a platform for networking, discussion, creativity, vision and strategy. Please feel free to ask questions or comment using the comments functionality.  You might also want to visit our other Oracle Retail social media sites: Facebook - http://www.facebook.com/oracleretail YouTube - http://www.youtube.com/user/oracleretail Twitter - http://twitter.com/#!/oracleretailInsight-Driven Retailing Blog - http://blogs.oracle.com/retail/

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• SQL Server Transaction Marks: Restoring multiple databases to a common relative point

  - by Mladen Prajdic

  We’re all familiar with the ability to restore a database to point in time using the RESTORE WITH STOPAT statement. But what if we have multiple databases that are accessed from one application or are modifying each other? And over multiple instances? And all databases have different workloads? And we want to restore all of the databases to some known common relative point? The catch here is that this common relative point isn’t the same point in time for all databases. This common relative point in time might be now in DB1, now-1 hour in DB2 and yesterday in DB3. And we don’t know the exact times. Let me introduce you to Transaction Marks. When we run a marked transaction using the WITH MARK option a flag is set in the transaction log and a row is added to msdb..logmarkhistory table. When restoring a transaction log backup we can restore to either before or after that marked transaction. The best thing is that we don’t even need to have one database modifying another database. All we have to do is use a marked transaction with the same name in different database. Let’s see how this works with an example. The code comments say what’s going on. USE master GOCREATE DATABASE TestTxMark1GOUSE TestTxMark1GOCREATE TABLE TestTable1( ID INT, VALUE UNIQUEIDENTIFIER) -- insert some data into the table so we can have a starting pointINSERT INTO TestTable1SELECT ROW_NUMBER() OVER(ORDER BY number) AS RN, NULLFROM master..spt_valuesORDER BY RNSELECT *FROM TestTable1GO-- TAKE A FULL BACKUP of the databseBACKUP DATABASE TestTxMark1 TO DISK = 'c:\TestTxMark1.bak'GO USE master GOCREATE DATABASE TestTxMark2GOUSE TestTxMark2GOCREATE TABLE TestTable2( ID INT, VALUE UNIQUEIDENTIFIER)-- insert some data into the table so we can have a starting pointINSERT INTO TestTable2SELECT ROW_NUMBER() OVER(ORDER BY number) AS RN, NEWID()FROM master..spt_valuesORDER BY RNSELECT *FROM TestTable2GO-- TAKE A FULL BACKUP of our databseBACKUP DATABASE TestTxMark2 TO DISK = 'c:\TestTxMark2.bak'GO -- start a marked transaction that modifies both databasesBEGIN TRAN TxDb WITH MARK -- update values from NULL to random value UPDATE TestTable1 SET VALUE = NEWID(); -- update first 100 values from random value -- to NULL in different DB UPDATE TestTxMark2.dbo.TestTable2 SET VALUE = NULL WHERE ID <= 100;COMMITGO     -- some time goes by here -- with various database activity... -- We see two entries for marks in each database. -- This is just informational and has no bearing on the restore itself.SELECT * FROM msdb..logmarkhistory USE masterGO-- create a log backup to restore to mark pointBACKUP LOG TestTxMark1 TO DISK = 'c:\TestTxMark1.trn'GO-- drop the database so we can restore it backDROP DATABASE TestTxMark1GO USE masterGO-- create a log backup to restore to mark pointBACKUP LOG TestTxMark2 TO DISK = 'c:\TestTxMark2.trn'GO-- drop the database so we can restore it backDROP DATABASE TestTxMark2GO -- RESTORE THE DATABASE BACK BEFORE OUR TRANSACTION-- restore the full backup RESTORE DATABASE TestTxMark1 FROM DISK = 'c:\TestTxMark1.bak' WITH NORECOVERY;-- restore the log backup to the transaction markRESTORE LOG TestTxMark1 FROM DISK = 'c:\TestTxMark1.trn' WITH RECOVERY, -- recover to state before the transaction STOPBEFOREMARK = 'TxDb'; -- recover to state after the transaction -- STOPATMARK = 'TxDb';GO -- RESTORE THE DATABASE BACK BEFORE OUR TRANSACTION-- restore the full backup RESTORE DATABASE TestTxMark2 FROM DISK = 'c:\TestTxMark2.bak' WITH NORECOVERY;-- restore the log backup to the transaction markRESTORE LOG TestTxMark2 FROM DISK = 'c:\TestTxMark2.trn' WITH RECOVERY, -- recover to state before the transaction STOPBEFOREMARK = 'TxDb'; -- recover to state after the transaction -- STOPATMARK = 'TxDb';GO USE TestTxMark1-- we restored to time before the transaction -- so we have NULL values in our tableSELECT * FROM TestTable1 USE TestTxMark2-- we restored to time before the transaction -- so we DON'T have NULL values in our tableSELECT * FROM TestTable2   Transaction marks can be used like a crude sync mechanism for cross database operations. With them we can mark our databases with a common “restore to” point so we know we have a valid state between all databases to restore to.

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• NetBeans PHP Community Council

  - by Tomas Mysik

  Hi all, today we would like to inform all of you that now you have a chance to improve NetBeans via NetBeans PHP Community Council. The author of this activity is Timur Poperecinii and he would like to tell you a few words about it. Hello passionate technical people, First of all let me introduce myself: my name is Timur, I’m a developer from Moldova (that little country between Romania and Ukraine), I develop mostly in .NET and JQuery, but I love to learn more, not being an expert I am familiar with Java (Struts2, Play), PHP (Symfony2), Ruby (Rails), Sencha Touch 2 and other technologies. I was “introduced” in PHP recently by a client of mine who requested to make the work specifically in PHP. Let me tell you a little story about my experience with open source and IDEs: when I was studying in university in 2007 I think, I did a simple little application in PHP and thought “Damn, if only there was a good IDE for PHP so I could relax and no having to remember all the function names”, then when I searched on internet pretty much everyone was using Vim or Emacs on Linux, but it had no autocomplete anyway, just syntax highlighting. I remember using some tool like Notepad++ I think. Nowadays everything changed, we have highlighting and autocomplete for about all standard things in PHP in many IDEs. I use NetBeans for PHP, and I really am happy with the experience I have there with standard PHP code, but for frameworks I still think there is lots of room for improvements. For example we have some Symfony 2 and Twig support. But I’d love to see more of that coming, for example I’m a big fan of file templates, where the main goal is to not waste time on writing over and over again something that can be generated, and it counts even more when you don’t have a lot of autocomplete. So what I thought, “Hey I know Java a little, and NetBeans has plugins, so may be it worth trying to do a file templates plugin”, and so I did, you can find details about my Unified Udevi Symfony2 Plugin for NetBeans 7.2 on my blog. It wasn’t hard, and it even was fun! Give back to open source Now think a little, NetBeans is an open source project and PHP support is just a part of it, so the resources are pretty limited in this area. But we as a community that uses this product, want to have the best possible experience with PHP and frameworks(!!!). So why don’t we GIVE BACK TO OPENSOURCE ? Imagine an IDE that can do all the things you wanted + it is free. Now how far is NetBeans from that point? I guess not so far – you might miss a little niche thing that you use on a daily basis, but then the question appears why don’t you make it happen on your own? NetBeans PHP Community Council What I proposed is to create a NetBeans PHP Community Council that will be formed of people willing to change something, willing to create plugins for their own needs and for the needs of the community, test the plugins created by them too, and basically evolve NetBeans in direction they want to reach. I already talked with the NetBeans PHP team. They are only happy to help this Council, with technical advises, opening some APIs we might need to have access to, and other things. One important thing to mention is that this Council is a Community project, so though we’ll have direct discussions with NetBeans PHP Dev team, NetBeans is not the leading force here, it is the community. You can see more details about the goals and structure I proposed at NetBeans PHP Community Council wiki page. We use this mail list: [email protected] for discussions and topics related to the Council. How can I join To join the NetBeans PHP Community Council please send an email to [email protected] with the subject of the mail starting with [Council New Member]. You can subscribe to this mail list here:http://netbeans.org/projects/php/lists. in your mail please indicate your location, age and experience both in Java and PHP. I need these data to assign you to a team. A response will be send to you with your next assignment and some people to contact. I really hope that you’ll make a step forward and try to make your everyday use of NetBeans even more fun.

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• The Birth of a Method - Where did OUM come from?

  - by user702549

  It seemed fitting to start this blog entry with the OUM vision statement. The vision for the Oracle® Unified Method (OUM) is to support the entire Enterprise IT lifecycle, including support for the successful implementation of every Oracle product.  Well, it’s that time of year again; we just finished testing and packaging OUM 5.6.  It will be released for general availability to qualifying customers and partners this month.  Because of this, I’ve been reflecting back on how the birth of Oracle’s Unified method - OUM came about. As the Release Director of OUM, I’ve been honored to package every method release.  No, maybe you’d say it’s not so special.  Of course, anyone can use packaging software to create an .exe file.  But to me, it is pretty special, because so many people work together to make each release come about.  The rich content that results is what makes OUM’s history worth talking about.   To me, professionally speaking, working on OUM, well it’s been “a labor of love”.  My youngest child was just 8 years old when OUM was born, and she’s now in High School!  Watching her grow and change has been fascinating, if you ask her, she’s grown up hearing about OUM.  My son would often walk into my home office and ask “How is OUM today, Mom?”  I am one of many people that take care of OUM, and have watched the method “mature” over these last 6 years.  Maybe that makes me a "Method Mom" (someone in one of my classes last year actually said this outloud) but there are so many others who collaborate and care about OUM Development. I’ve thought about writing this blog entry for a long time just to reflect on how far the Method has come. Each release, as I prepare the OUM Contributors list, I see how many people’s experience and ideas it has taken to create this wealth of knowledge, process and task guidance as well as templates and examples.  If you’re wondering how many people, just go into OUM select the resources button on the top of most pages of the method, and on that resources page click the ABOUT link. So now back to my nostalgic moment as I finished release 5.6 packaging.  I reflected back, on all the things that happened that cause OUM to become not just a dream but to actually come to fruition.  Here are some key conditions that make it possible for each release of the method: A vision to have one method instead of many methods, thereby focusing on deeper, richer content People within Oracle’s consulting Organization  willing to contribute to OUM providing Subject Matter Experts who are willing to write down and share what they know. Oracle’s continued acquisition of software companies, the need to assimilate high quality existing materials from these companies The need to bring together people from very different backgrounds and provide a common language to support Oracle Product implementations that often involve multiple product families What came first, and then what was the strategy? Initially OUM 4.0 was based on Oracle’s J2EE Custom Development Method (JCDM), it was a good “backbone”  (work breakdown structure) it was Unified Process based, and had good content around UML as well as custom software development.  But it needed to be extended in order to achieve the OUM Vision. What happened after that was to take in the “best of the best”, the legacy and acquired methods were scheduled for assimilation into OUM, one release after another.  We incrementally built OUM.  We didn’t want to lose any of the expertise that was reflected in AIM (Oracle’s legacy Application Implementation Method), Compass (People Soft’s Application implementation method) and so many more. When was OUM born? OUM 4.1 published April 30, 2006.  This release allowed Oracles Advanced Technology groups to begin the very first implementations of Fusion Middleware.  In the early days of the Method we would prepare several releases a year.  Our iterative release development cycle began and continues to be refined with each Method release.  Now we typically see one major release each year. The OUM release development cycle is not unlike many Oracle Implementation projects in that we need to gather requirements, prioritize, prepare the content, test package and then go production.  Typically we develop an OUM release MoSCoW (must have, should have, could have, and won’t have) right after the prior release goes out.   These are the high level requirements.  We break the timeframe into increments, frequent checkpoints that help us assess the content and progress is measured through frequent checkpoints.  We work as a team to prioritize what should be done in each increment. Yes, the team provides the estimates for what can be done within a particular increment.  We sometimes have Method Development workshops (physically or virtually) to accelerate content development on a particular subject area, that is where the best content results. As the written content nears the final stages, it goes through edit and evaluation through peer reviews, and then moves into the release staging environment.  Then content freeze and testing of the method pack take place.  This iterative cycle is run using the OUM artifacts that make sense “fit for purpose”, project plans, MoSCoW lists, Test plans are just a few of the OUM work products we use on a Method Release project. In 2007 OUM 4.3, 4.4 and 4.5 were published.  With the release of 4.5 our Custom BI Method (Data Warehouse Method FastTrack) was assimilated into OUM.  These early releases helped us align Oracle’s Unified method with other industry standards Then in 2008 we made significant changes to the OUM “Backbone” to support Applications Implementation projects with that went to the OUM 5.0 release.  Now things started to get really interesting.  Next we had some major developments in the Envision focus area in the area of Enterprise Architecture.  We acquired some really great content from the former BEA, Liquid Enterprise Method (LEM) along with some SMEs who were willing to work at bringing this content into OUM.  The Service Oriented Architecture content in OUM is extensive and can help support the successful implementation of Fusion Middleware, as well as Fusion Applications. Of course we’ve developed a wealth of OUM training materials that work also helps to improve the method content.  It is one thing to write “how to”, and quite another to be able to teach people how to use the materials to improve the success of their projects.  I’ve learned so much by teaching people how to use OUM. What's next? So here toward the end of 2012, what’s in store in OUM 5.6, well, I’m sure you won’t be surprised the answer is Cloud Computing.   More details to come in the next couple of weeks!  The best part of being involved in the development of OUM is to see how many people have “adopted” OUM over these six years, Clients, Partners, and Oracle Consultants.  The content just gets better with each release.   I’d love to hear your comments on how OUM has evolved, and ideas for new content you’d like to see in the upcoming releases.

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• ArchBeat Link-o-Rama Top 10 for November 4-10, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared via the OTN ArchBeat Facebook Page for the week of November 4-10, 2012. OAM/OVD JVM Tuning | @FusionSecExpert Vinay from the Oracle Fusion Middleware Architecture Group (the very prolific A-Team) shares a process for analyzing and improving performance in Oracle Virtual Directory and Oracle Access Manager. Exploring Lambda Expressions for the Java Language and the JVM | Java Magazine In the latest //Java/Architect column in Java Magazine, Ben Evans, Martijn Verburg, and Trisha Gee explain how, "although Lambda expressions might seem unfamiliar to begin with, they're quite easy to pick up, and mastering them will be vital for writing applications that can take full advantage of modern multicore CPUs." SOA Galore: New Books for Technical Eyes Only Shake up up your technical skills with this trio of new technical books from community members covering SOA and BPM. Oracle Solaris 11.1 update focuses on database integration, cloud | Mark Fontecchio TechTarget editor Mark Fontecchio reports on the recent Oracle Solaris 11.1 release, with comments from IDC's Al Gillen. Solving Big Problems in Our 21st Century Information Society | Irving Wladawsky-Berger "I believe that the kind of extensive collaboration between the private sector, academia and government represented by the Internet revolution will be the way we will generally tackle big problems in the 21st century. Just as with the Internet, governments have a major role to play as the catalyst for many of the big projects that the private sector will then take forward and exploit. The need for high bandwidth, robust national broadband infrastructures is but one such example." — Irving Wladawsky-Berger ADF Mobile Custom Javasciprt – iFrame Injection | John Brunswick The ADF Mobile Framework provides a range of out of the box components to add within your AMX pages, according to John Brunswick. But what happens when "an out of the box component does not directly fulfill your development need? What options are available to extend your application interface?" John has an answer. Architects Matter: Making sense of the people who make sense of enterprise IT Why do architects matter? Oracle Enterprise Architect Eric Stephens suggests that you ask yourself this question the next time you take the elevator to the Oracle offices on the 45th floor of the Willis Tower in Chicago, Illinois (or any other skyscraper, for that matter). If you had to take the stairs to get to those offices, who would you blame? "You get the picture," he says. "Architecture is essential for any necessarily complex structure, be it a building or an enterprise." (Read the article...) Converting SSL certificate generated by a 3rd party to an Oracle Wallet | Paulo Albuquerque Oracle Fusion Middleware A-Team member Paulo Albuquerque shares "a workaround to get your private key, certificate and CA trusted certificates chain into Oracle Wallet." How Data and BPM are married to get the right information to the right people at the right time | Leon Smiers "Business Process Management…supports a large group of stakeholders within an organization, all with different needs," says Oracle ACE Leon Smiers. "End-to-end processes typically run across departments, stakeholders and applications, and can often have a long life-span. So how do organizations provide all stakeholders with the information they need?" Leon provides answers in this post. Updated Business Activity Monitoring (BAM) Class | Gary Barg Oracle SOA Team blogger Gary Barg has news for those interested in a skills upgrade. This updated Oracle University course "explains how to use Oracle BAM to monitor enterprise business activities across an enterprise in real time. You can measure your key performance indicators (KPIs), determine whether you are meeting service-level agreements (SLAs), and take corrective action in real time." Thought for the Day "For every complex problem, there is a solution that is simple, neat, and wrong." — H. L. Mencken (September 12, 1880 – January 29, 1956) Source: SoftwareQuotes.com

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• Configuration "diff" across Oracle WebCenter Sites instances

  - by Mark Fincham-Oracle

  Problem Statement With many Oracle WebCenter Sites environments - how do you know if the various configuration assets and settings are in sync across all of those environments? Background At Oracle we typically have a "W" shaped set of environments.  For the "Production" environments we typically have a disaster recovery clone as well and sometimes additional QA environments alongside the production management environment. In the case of www.java.com we have 10 different environments. All configuration assets/settings (CSElements, Templates, Start Menus etc..) start life on the Development Management environment and are then published downstream to other environments as part of the software development lifecycle. Ensuring that each of these 10 environments has the same set of Templates, CSElements, StartMenus, TreeTabs etc.. is impossible to do efficiently without automation. Solution Summary  The solution comprises of two components. A JSON data feed from each environment. A simple HTML page that consumes these JSON data feeds.  Data Feed: Create a JSON WebService on each environment. The WebService is no more than a SiteEntry + CSElement. The CSElement queries various DB tables to obtain details of the assets/settings returning this data in a JSON feed. Report: Create a simple HTML page that uses JQuery to fetch the JSON feed from each environment and display the results in a table. Since all assets (CSElements, Templates etc..) are published between environments they will have the same last modified date. If the last modified date of an asset is different in the JSON feed or is mising from an environment entirely then highlight that in the report table. Example Solution Details Step 1: Create a Site Entry + CSElement that outputs JSON Site Entry & CSElement Setup  The SiteEntry should be uncached so that the most recent configuration information is returned at all times. In the CSElement set the contenttype accordingly: Step 2: Write the CSElement Logic The basic logic, that we repeat for each asset or setting that we are interested in, is to query the DB using <ics:sql> and then loop over the resultset with <ics:listloop>. For example: <ics:sql sql="SELECT name,updateddate FROM Template WHERE status != 'VO'" listname="TemplateList" table="Template" /> "templates": [ <ics:listloop listname="TemplateList"> {"name":"<ics:listget listname="TemplateList"  fieldname="name"/>", "modified":"<ics:listget listname="TemplateList"  fieldname="updateddate"/>"}, </ics:listloop> ], A comprehensive list of SQL queries to fetch each configuration asset/settings can be seen in the appendix at the end of this article. For the generation of the JSON data structure you could use Jettison (the library ships with the 11.1.1.8 version of the product), native Java 7 capabilities or (as the above example demonstrates) you could roll-your-own JSON output but that is not advised. Step 3: Create an HTML Report The JavaScript logic looks something like this.. 1) Create a list of JSON feeds to fetch: ENVS['dev-mgmngt'] = 'http://dev-mngmnt.example.com/sites/ContentServer?d=&pagename=settings.json'; ENVS['dev-dlvry'] = 'http://dev-dlvry.example.com/sites/ContentServer?d=&pagename=settings.json';  ENVS['test-mngmnt'] = 'http://test-mngmnt.example.com/sites/ContentServer?d=&pagename=settings.json';  ENVS['test-dlvry'] = 'http://test-dlvry.example.com/sites/ContentServer?d=&pagename=settings.json';   2) Create a function to get the JSON feeds: function getDataForEnvironment(url){ return $.ajax({ type: 'GET', url: url, dataType: 'jsonp', beforeSend: function (jqXHR, settings){ jqXHR.originalEnv = env; jqXHR.originalUrl = url; }, success: function(json, status, jqXHR) { console.log('....success fetching: ' + jqXHR.originalUrl); // store the returned data in ALLDATA ALLDATA[jqXHR.originalEnv] = json; }, error: function(jqXHR, status, e) { console.log('....ERROR: Failed to get data from [' + url + '] ' + status + ' ' + e); } }); } 3) Fetch each JSON feed: for (var env in ENVS) { console.log('Fetching data for env [' + env +'].'); var promisedData = getDataForEnvironment(ENVS[env]); promisedData.success(function (data) {}); }  4) For each configuration asset or setting create a table in the report For example, CSElements: 1) Get a list of unique CSElement names from all of the returned JSON data. 2) For each unique CSElement name, create a row in the table  3) Select 1 environment to represent the master or ideal state (e.g. "Everything should be like Production Delivery") 4) For each environment, compare the last modified date of this envs CSElement to the master. Highlight any differences in last modified date or missing CSElements. 5) Repeat...    Appendix This section contains various SQL statements that can be used to retrieve configuration settings from the DB.  Templates  <ics:sql sql="SELECT name,updateddate FROM Template WHERE status != 'VO'" listname="TemplateList" table="Template" /> CSElements <ics:sql sql="SELECT name,updateddate FROM CSElement WHERE status != 'VO'" listname="CSEList" table="CSElement" /> Start Menus <ics:sql sql="select sm.id, sm.cs_name, sm.cs_description, sm.cs_assettype, sm.cs_assetsubtype, sm.cs_itemtype, smr.cs_rolename, p.name from StartMenu sm, StartMenu_Sites sms, StartMenu_Roles smr, Publication p where sm.id=sms.ownerid and sm.id=smr.cs_ownerid and sms.pubid=p.id order by sm.id" listname="startList" table="Publication,StartMenu,StartMenu_Roles,StartMenu_Sites"/>  Publishing Configurations <ics:sql sql="select id, name, description, type, dest, factors from PubTarget" listname="pubTargetList" table="PubTarget" /> Tree Tabs <ics:sql sql="select tt.id, tt.title, tt.tooltip, p.name as pubname, ttr.cs_rolename, ttsect.name as sectname from TreeTabs tt, TreeTabs_Roles ttr, TreeTabs_Sect ttsect,TreeTabs_Sites ttsites LEFT JOIN Publication p  on p.id=ttsites.pubid where p.id is not null and tt.id=ttsites.ownerid and ttsites.pubid=p.id and tt.id=ttr.cs_ownerid and tt.id=ttsect.ownerid order by tt.id" listname="treeTabList" table="TreeTabs,TreeTabs_Roles,TreeTabs_Sect,TreeTabs_Sites,Publication" />  Filters <ics:sql sql="select name,description,classname from Filters" listname="filtersList" table="Filters" /> Attribute Types <ics:sql sql="select id,valuetype,name,updateddate from AttrTypes where status != 'VO'" listname="AttrList" table="AttrTypes" /> WebReference Patterns <ics:sql sql="select id,webroot,pattern,assettype,name,params,publication from WebReferencesPatterns" listname="WebRefList" table="WebReferencesPatterns" /> Device Groups <ics:sql sql="select id,devicegroupsuffix,updateddate,name from DeviceGroup" listname="DeviceList" table="DeviceGroup" /> Site Entries <ics:sql sql="select se.id,se.name,se.pagename,se.cselement_id,se.updateddate,cse.rootelement from SiteEntry se LEFT JOIN CSElement cse on cse.id = se.cselement_id where se.status != 'VO'" listname="SiteList" table="SiteEntry,CSElement" /> Webroots <ics:sql sql="select id,name,rooturl,updatedby,updateddate from WebRoot" listname="webrootList" table="WebRoot" /> Page Definitions <ics:sql sql="select pd.id, pd.name, pd.updatedby, pd.updateddate, pd.description, pdt.attributeid, pa.name as nameattr, pdt.requiredflag, pdt.ordinal from PageDefinition pd, PageDefinition_TAttr pdt, PageAttribute pa where pd.status != 'VO' and pa.id=pdt.attributeid and pdt.ownerid=pd.id order by pd.id,pdt.ordinal" listname="pageDefList" table="PageDefinition,PageAttribute,PageDefinition_TAttr" /> FW_Application <ics:sql sql="select id,name,updateddate from FW_Application where status != 'VO'" listname="FWList" table="FW_Application" /> Custom Elements <ics:sql sql="select elementname from ElementCatalog where elementname like 'CustomElements%'" listname="elementList" table="ElementCatalog" />

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• Twice as long and half as long

  - by PointsToShare

  We are in a project and we hit some snags. What’s a snag? An activity that takes longer than expected. Actually it takes longer than the time assigned to it by an over pressed PM who accepts an impossible time table and tries his best to make it possible, but I digress (again!).  So we have snags and we also have the opposite. Let’s call these “cinches”. The question is: how does a combination of snags and cinches affect the project timeline? Well, there is no simple answer. It depends on the projects dependencies as we see in the PERT chart. If all the snags are in the critical path and all the cinches are elsewhere then the cinches don’t help at all. In fact any snag in the critical path will delay the project.  Conversely, a cinch in the critical path will expedite it. A snag outside the critical path might be serious enough to even change the critical path. Thus without the PERT chart, we cannot really tell. Still there is a principle involved – Time and speed are non-linear! Twice as long adds a full unit, half as long only takes ½ unit away. Let’s just investigate a simple project. It consists of two activities – S and C - each estimated to take a week. Alas, S is a snag and really needs twice the time allotted and – a sigh of relief – C is a cinch and will take half the time allotted, so everything is Hun-key-dory, or is it?  Even here the PERT chart is important. We have 2 cases: 1: S depends on C (or vice versa) as in when the two activities are assigned to one employee. Here the estimated time was 1 + 1 and the actual time was 2 + ½ and we are ½ week late or 25% late. 2: S and C are done in parallel. Here the estimated time was 1, but the actual time is 2 – we are a whole week or 100% late. Let’s change the equation a little. S need 1.5 and C needs .5 so in case 1, we have the loss fully compensated by the gain, but in case 2 we are still behind. There are cases where this really makes no difference. This is when the critical path is not affected and we have enough slack in the other paths to counteract the difference between its snags and cinches – Let’s call this difference DSC. So if the slack is greater than DSC the project will not suffer. Conclusion: There is no general rule about snags and cinches. We need to examine each case within its project, still as we saw in the 4 examples above; the snag is generally more powerful than the cinch. Long live Murphy! That’s All Folks

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• Evaluating Solutions to Manage Product Compliance? Don't Wait Much Longer

  - by Kerrie Foy

  Depending on severity, product compliance issues can cause all sorts of problems from run-away budgets to business closures. But effective policies and safeguards can create a strong foundation for innovation, productivity, market penetration and competitive advantage. If you’ve been putting off a systematic approach to product compliance, it is time to reconsider that decision, or indecision. Why now?  No matter what industry, companies face a litany of worldwide and regional regulations that require proof of product compliance and environmental friendliness for market access.  For example, Restriction of Hazardous Substances (RoHS) is a regulation that restricts the use of six dangerous materials used in the manufacture of electronic and electrical equipment.  ROHS was originally adopted by the European Union in 2003 for implementation in 2006, and it has evolved over time through various regional versions for North America, China, Japan, Korea, Norway and Turkey.  In addition, the RoHS directive allowed for material exemptions used in Medical Devices, but that exemption ends in 2014.   Additional regulations worth watching are the Battery Directive, Waste Electrical and Electronic Equipment (WEEE), and Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) directives.  Additional evolving regulations are coming from governing bodies like the Food and Drug Administration (FDA) and the International Organization for Standardization (ISO). Corporate sustainability initiatives are also gaining urgency and influencing product design. In a survey of 405 corporations in the Global 500 by Carbon Disclosure Project, co-written by PwC (CDP Global 500 Climate Change Report 2012 entitled Business Resilience in an Uncertain, Resource-Constrained World), 48% of the respondents indicated they saw potential to create new products and business services as a response to climate change. Just 21% reported a dedicated budget for the research. However, the report goes on to explain that those few companies are winning over new customers and driving additional profits by exploiting their abilities to adapt to environmental needs. The article cites Dell as an example – Dell has invested in research to develop new products designed to reduce its customers’ emissions by more than 10 million metric tons of CO2e per year. This reduction in emissions should save Dell’s customers over $1billion per year as a result! Over time we expect to see many additional companies prove that eco-design provides marketplace benefits through differentiation and direct customer value. How do you meet compliance requirements and also successfully invest in eco-friendly designs? No doubt companies struggle to answer this question. After all, the journey to get there may involve transforming business models, go-to-market strategies, supply networks, quality assurance policies and compliance processes per the rapidly evolving global and regional directives. There may be limited executive focus on the initiative, inability to quantify noncompliance, or not enough resources to justify investment. To make things even more difficult to address, compliance responsibility can be a passionate topic within an organization, making the prospect of change on an enterprise scale problematic and time-consuming. Without a single source of truth for product data and without proper processes in place, ensuring product compliance burgeons into a crushing task that is cost-prohibitive and overwhelming to an organization. With all the overhead, certain markets or demographics become simply inaccessible. Therefore, the risk to consumer goodwill and satisfaction, revenue, business continuity, and market potential is too great not to solve the compliance challenge. Companies are beginning to adapt and even thrive in today’s highly regulated and transparent environment by implementing systematic approaches to product compliance that are more than functional bandages but revenue-generating engines. Consider partnering with Oracle to help you address your compliance needs. Many of the world’s most innovative leaders and pioneers are leveraging Oracle’s Agile Product Lifecycle Management (PLM) portfolio of enterprise applications to manage the product value chain, centralize product data, automate processes, and launch more eco-friendly products to market faster.   Particularly, the Agile Product Governance & Compliance (PG&C) solution provides out-of-the-box functionality to integrate actionable regulatory information into the enterprise product record from the ideation to the disposal/recycling phase. Agile PG&C makes it possible to efficiently manage compliance per corporate green initiatives as well as regional and global directives. Options are critical, but so is ease-of-use. Anyone who’s grappled with compliance policy knows legal interpretation plays a major role in determining how an organization responds to regulation. Agile PG&C gives you the freedom to configure product compliance per your needs, while maintaining rigorous control over the product record in an easy-to-use interface that facilitates adoption efforts. It allows you to assign regulations as specifications for a part or BOM roll-up. Each specification has a threshold value that alerts you to a non-compliance issue if the threshold value is exceeded. Set however many regulations as specifications you need to make sure a product can be sold in your target countries. Another option is to implement like one of our leading consumer electronics customers and define your own “catch-all” specification to ensure compliance in all markets. You can give your suppliers secure access to enter their component data or integrate a third party’s data. With Agile PG&C you are able to design compliance earlier into your products to reduce cost and improve quality downstream when stakes are higher. Agile PG&C is a comprehensive solution that makes product compliance more reliable and efficient. Throughout product lifecycles, use the solution to support full material disclosures, efficiently manage declarations with your suppliers, feed compliance data into a corrective action if a product must be changed, and swiftly satisfy audits by showing all due diligence tracked in one solution. Given the compounding regulation and consumer focus on urgent environmental issues, now is the time to act. Implementing an enterprise, systematic approach to product compliance is a competitive investment. From the start, Agile Product Governance & Compliance enables companies to confidently design for compliance and sustainability, reduce the cost of compliance, minimize the risk of business interruption, deliver responsible products, and inspire new innovation.  Don’t wait any longer! To find out more about Agile Product Governance & Compliance download the data sheet, contact your sales representative, or call Oracle at 1-800-633-0738. Many thanks to Shane Goodwin, Senior Manager, Oracle Agile PLM Product Management, for contributions to this article. 

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• ASP.NET MVC: Using ProfileRequiredAttribute to restrict access to pages

  - by DigiMortal

  If you are using AppFabric Access Control Services to authenticate users when they log in to your community site using Live ID, Google or some other popular identity provider, you need more than AuthorizeAttribute to make sure that users can access the content that is there for authenticated users only. In this posting I will show you hot to extend the AuthorizeAttribute so users must also have user profile filled. Semi-authorized users When user is authenticated through external identity provider then not all identity providers give us user name or other information we ask users when they join with our site. What all identity providers have in common is unique ID that helps you identify the user. Example. Users authenticated through Windows Live ID by AppFabric ACS have no name specified. Google’s identity provider is able to provide you with user name and e-mail address if user agrees to publish this information to you. They both give you unique ID of user when user is successfully authenticated in their service. There is logical shift between ASP.NET and my site when considering user as authorized. For ASP.NET MVC user is authorized when user has identity. For my site user is authorized when user has profile and row in my users table. Having profile means that user has unique username in my system and he or she is always identified by this username by other users. My solution is simple: I created my own action filter attribute that makes sure if user has profile to access given method and if user has no profile then browser is redirected to join page. Illustrating the problem Usually we restrict access to page using AuthorizeAttribute. Code is something like this. [Authorize] public ActionResult Details(string id) {     var profile = _userRepository.GetUserByUserName(id);     return View(profile); } If this page is only for site users and we have user profiles then all users – the ones that have profile and all the others that are just authenticated – can access the information. It is okay because all these users have successfully logged in in some service that is supported by AppFabric ACS. In my site the users with no profile are in grey spot. They are on half way to be users because they have no username and profile on my site yet. So looking at the image above again we need something that adds profile existence condition to user-only content. [ProfileRequired] public ActionResult Details(string id) {     var profile = _userRepository.GetUserByUserName(id);     return View(profile); } Now, this attribute will solve our problem as soon as we implement it. ProfileRequiredAttribute: Profiles are required to be fully authorized Here is my implementation of ProfileRequiredAttribute. It is pretty new and right now it is more like working draft but you can already play with it. public class ProfileRequiredAttribute : AuthorizeAttribute {     private readonly string _redirectUrl;       public ProfileRequiredAttribute()     {         _redirectUrl = ConfigurationManager.AppSettings["JoinUrl"];         if (string.IsNullOrWhiteSpace(_redirectUrl))             _redirectUrl = "~/";     }              public override void OnAuthorization(AuthorizationContext filterContext)     {         base.OnAuthorization(filterContext);           var httpContext = filterContext.HttpContext;         var identity = httpContext.User.Identity;           if (!identity.IsAuthenticated || identity.GetProfile() == null)             if(filterContext.Result == null)                 httpContext.Response.Redirect(_redirectUrl);          } } All methods with this attribute work as follows: if user is not authenticated then he or she is redirected to AppFabric ACS identity provider selection page, if user is authenticated but has no profile then user is by default redirected to main page of site but if you have application setting with name JoinUrl then user is redirected to this URL. First case is handled by AuthorizeAttribute and the second one is handled by custom logic in ProfileRequiredAttribute class. GetProfile() extension method To get user profile using less code in places where profiles are needed I wrote GetProfile() extension method for IIdentity interface. There are some more extension methods that read out user and identity provider identifier from claims and based on this information user profile is read from database. If you take this code with copy and paste I am sure it doesn’t work for you but you get the idea. public static User GetProfile(this IIdentity identity) {     if (identity == null)         return null;       var context = HttpContext.Current;     if (context.Items["UserProfile"] != null)         return context.Items["UserProfile"] as User;       var provider = identity.GetIdentityProvider();     var nameId = identity.GetNameIdentifier();       var rep = ObjectFactory.GetInstance<IUserRepository>();     var profile = rep.GetUserByProviderAndNameId(provider, nameId);       context.Items["UserProfile"] = profile;       return profile; } To avoid round trips to database I cache user profile to current request because the chance that profile gets changed meanwhile is very minimal. The other reason is maybe more tricky – profile objects are coming from Entity Framework context and context has also HTTP request as lifecycle. Conclusion This posting gave you some ideas how to finish user profiles stuff when you use AppFabric ACS as external authentication provider. Although there was little shift between us and ASP.NET MVC with interpretation of “authorized” we were easily able to solve the problem by extending AuthorizeAttribute to get all our requirements fulfilled. We also write extension method for IIdentity that returns as user profile based on username and caches the profile in HTTP request scope.

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• MaxTotalSizeInBytes - Blind spots in Usage file and Web Analytics Reports

  - by Gino Abraham

  Originally posted on: http://geekswithblogs.net/GinoAbraham/archive/2013/10/28/maxtotalsizeinbytes---blind-spots-in-usage-file-and-web-analytics.aspx http://blogs.msdn.com/b/sharepoint_strategery/archive/2012/04/16/usage-file-and-web-analytics-reports-with-blind-spots.aspx In my previous post (Troubleshooting SharePoint 2010 Web Analytics), I referenced a problem that can occur when exceeding the daily partition size for the LoggingDB, which generates the ULS message “[Partition] has exceeded the max bytes”. Below, I wanted to provide some additional info on this particular issue and help identify some options if this occurs. As an aside, this post only applies if you are missing portions of Usage data - think blind spots on intermittent days or user activity regularly sparse for the afternoon/evening. If this fits your scenario - read on. But if Usage logs are outright missing, go check out my Troubleshooting post first.  Background on the problem:The LoggingDB database has a default maximum size of ~6GB. However, SharePoint evenly splits this total size into fixed sized logical partitions – and the number of partitions is defined by the number of days to retain Usage data (by default 14 days). In this case, 14 partitions would be created to account for the 14 days of retention. If the retention were halved to 7 days, the LoggingDBwould be split into 7 corresponding partitions at twice the size. In other words, the partition size is generally defined as [max size for DB] / [number of retention days].Going back to the default scenario, the “max size” for the LoggingDB is 6200000000 bytes (~6GB) and the retention period is 14 days. Using our formula, this would be [~6GB] / [14 days], which equates to 444858368 bytes (~425MB) per partition per day. Again, if the retention were halved to 7 days (which halves the number of partitions), the resulting partition size becomes [~6GB] / [7 days], or ~850MB per partition.From my experience, when the partition size for any given day is exceeded, the usage logging for the remainder of the day is essentially thrown away because SharePoint won’t allow any more to be written to that day’s partition. The only clue that this is occurring (beyond truncated usage data) is an error such as the following that gets reported in the ULS:04/08/2012 09:30:04.78    OWSTIMER.EXE (0x1E24)    0x2C98    SharePoint Foundation    Health    i0m6     High    Table RequestUsage_Partition12 has 444858368 bytes that has exceeded the max bytes 444858368It’s also worth noting that the exact bytes reported (e.g. ‘444858368’ above) may slightly vary among farms. For example, you may instead see 445226812, 439123456, or something else in the ballpark. The exact number itself doesn't matter, but this error message intends to indicates that the reporting usage has exceeded the partition size for the given day.What it means:The error itself is easy to miss, which can lead to substantial gaps in the reporting data (your mileage may vary) if not identified. At this point, I can only advise to periodically check the ULS logs for this message. Down the road, I plan to explore if [Developing a Custom Health Rule] could be leveraged to identify the issue (If you've ever built Custom Health Rules, I'd be interested to hear about your experiences). Overcoming this issue also poses a challenge, with workaround options including:Lower the retentionBecause the partition size is generally defined as [max size] / [number of retention days], the first option is to lower the number of days to retain the data – the lower the retention, the lower the divisor and thus a bigger partition. For example, halving the retention from 14 to 7 days would halve the number of partitions, but double the partition size to ~850MB (e.g. [6200000000 bytes] / [7 days] = ~850GB partitions). Lowering it to 2 days would result in two ~3GB partitions… and so on.Recreate the LoggingDB with an increased sizeThe property MaxTotalSizeInBytes is exposed by OM code for the SPUsageDefinition object and can be updated with the example PowerShell snippet below. However, updating this value has no immediate impact because this size only applies when creating a LoggingDB. Therefore, you must create a newLoggingDB for the Usage Service Application. The gotcha: this effectively deletes all prior Usage databecause the Usage Service Application can only have a single LoggingDB.Here is an example snippet to update the "Page Requests" Usage Definition:$def=Get-SPUsageDefinition -Identity "page requests" $def.MaxTotalSizeInBytes=12400000000 $def.update()Create a new Logging database and attach to the Usage Service Application using the following command: Get-spusageapplication | Set-SPUsageApplication -DatabaseServer <dbServer> -DatabaseName <newDBname> Updated (5/10/2012): Once the new database has been created, you can confirm the setting has truly taken by running the following SQL Query (be sure to replace the database name in the following query with the name provided in the PowerShell above)SELECT * FROM [WSS_UsageApplication].[dbo].[Configuration] WITH (nolock) WHERE ConfigName LIKE 'Max Total Bytes - RequestUsage'

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• Configuring Oracle HTTP Server 12c for WebLogic Server Domain

  - by Emin Askerov

  Oracle HTTP Server (OHS) 12c 12.1.2 which was released in July 2013 as a part of Oracle Web Tier 12c is the web server component of Oracle Fusion Middleware. In essence this is Apache HTTP Server 2.2.22 (with critical bug fixes from higher versions) which includes modules developed specifically by Oracle. It provides a listener functionality for Oracle WebLogic Server and the framework for hosting static pages, dynamic pages, and applications over the Web. OHS can be easily managed by Weblogic Management Framework, a set of tools which provides administrative capabilities (start, stop, lifecycle operations, etc.) for Oracle Fusion Middleware products. In other words all tools which are familiar to us (Node Manager, WLST, Administration Console, Fusion Middleware Control etc.) presented as a part of Weblogic Management Framework and using for managing Java and System Components both for Weblogic Server and Standalone Domain types. You can familiarize yourself with these terms using related documentation: 1. Introduction to Oracle HTTP Server: http://docs.oracle.com/middleware/1212/webtier/index.html 2. Weblogic Management Framework: http://docs.oracle.com/middleware/1212/core/ASCON/terminology.htm#ASCON11260 In the given post I would like to cover rather simple use case how to configure OHS as web proxy in Weblogic Cluster environment. For example, we have existing Weblogic Domain where some managed servers have been joined to cluster and host business applications. We need to configure web proxy component which will act as entry point, load balancer for our cluster for user requests. Of course, we could install old good Apache HTTP Server and configure mod_wl plugin. However this solution not optimal from manageability perspective: we need to install Apache, install additional plugin then configure it by editing configuration file which is not really convenient for FMW Administrators and often increase time of performing of simple administrative task. Alternatively, we could use OHS as System Component within Weblogic Domain and use full power of Weblogic Management Framework in order to configure, manage and monitor it! I like this idea! What about you? I hope after reading this post you will agree with me. First of all it is necessary to download OHS binaries. You can use this link for downloading: http://www.oracle.com/technetwork/java/webtier/downloads/index2-303202.html As we will use Fusion Middleware Control for managing OHS instances it is necessary to extend your domain with Enterprise Manager and Oracle ADF and JRF templates. This is not topic for focusing in this post, but you could get more information from documentation or one of my previous posts: http://docs.oracle.com/middleware/1212/wls/WLDTR/fmw_templates.htm#sthref64 https://blogs.oracle.com/imc/entry/the_specifics_of_adf_12c Note: you should have properly configured Node Manager utility for managing OHS instances Let’s consider configuration process step by step: 1. Shut down all Weblogic instances of existing domain including Admin Server; 2. Install Oracle HTTP Server. You should use your Fusion Middleware Home Path (e.g. /u01/Oracle/FMW12) for Installation Location and select Colocated HTTP Server option as Installation Type. I will not focus on this topic in this post. All information related to OHS installation you could find here: http://docs.oracle.com/middleware/1212/webtier/WTINS/install_gui.htm#i1082009 3. Next we need to extend our existing domain with OHS component. In order to do this you should do the following: a. Run Fusion Middleware Configuration Wizard (ORACLE_HOME/oracle_common/common/bin/config.sh); b. On the step 1 select Update an existing domain option and point your Fusion Middleware Home Path; c. On the step 2 check Oracle HTTP Server, Oracle Enterprise Manager Plugin for WEBTIER templates; d. Go through other steps without any changes and finish configuration process. 4. Start Admin Server and all managed servers related to your cluster 5. Log in to Enterprise Manager FMW Control using http://<hostname>:<port>/em URL 6. Now we will create OHS instance within our Weblogic Domain Infrastructure. Navigate to Weblogic Domain -> Administration -> Create/Delete OHS menu item; 7. Enter to edit mode, clicking Changes -> Lock&Edit menu item; 8. Create new OHS instance clicking Create button; 9. Define Instance Name (e.g. DevOSH) and Machine parameters; 10. Now we need to define listen port. By default OHS will use 7777 port number for income HTTP requests. We could change it to any free port number we would like to use. In order to do it, right click on our created OHS instance (left hand panel) and navigate to Administration -> Port Configuration; 11. Click on record with port number 7777 and then click Edit button; 12. Change port number value (in our case this will be 8080) and then click OK button; 13. Now we need to edit mod_wl_ohs configuration in order to enable OHS to act as proxy for WebLogic Server Instances/Cluster; 14. In order to do it right click on our created OHS instance (left panel) and navigate to Administration -> mod_wl_ohs Configuration; a. In Weblogic Cluster you should enter cluster address (define <host:port> for all managed servers which participated in cluster), e.g: 192.168.56.2:7004,192.168.56.2:7005 b. Define Weblogic Port parameter at which the Oracle WebLogic Server host is listening for connection requests from the module (or from other servers); c. Check Dynamic Server List option. This will dynamically update cluster list for every request; d. In the Location table define list of endpoint locations which you would like to process. In order to do this click Add Row button and define Location, Weblogic Cluster, Path Trim and Path Prefix parameters (if required); e. Click Apply button in order to save changes. 15. Activate changes clicking Changes ? Activate Changes menu item; 16. Finally we will start configured OHS instance. Right click on OHS instance tree item under Web Tier folder, select Control -> Start Up menu item; 17. Ensure that OHS instance up and running and then test your environment. Run deployed application to your Weblogic Cluster accessing via OHS web proxy; Normal 0 false false false RU X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• Windows Azure Recipe: Social Web / Big Media

  - by Clint Edmonson

  With the rise of social media there’s been an explosion of special interest media web sites on the web. From athletics to board games to funny animal behaviors, you can bet there’s a group of people somewhere on the web talking about it. Social media sites allow us to interact, share experiences, and bond with like minded enthusiasts around the globe. And through the power of software, we can follow trends in these unique domains in real time. Drivers Reach Scalability Media hosting Global distribution Solution Here’s a sketch of how a social media application might be built out on Windows Azure: Ingredients Traffic Manager (optional) – can be used to provide hosting and load balancing across different instances and/or data centers. Perfect if the solution needs to be delivered to different cultures or regions around the world. Access Control – this service is essential to managing user identity. It’s backed by a full blown implementation of Active Directory and allows the definition and management of users, groups, and roles. A pre-built ASP.NET membership provider is included in the training kit to leverage this capability but it’s also flexible enough to be combined with external Identity providers including Windows LiveID, Google, Yahoo!, and Facebook. The provider model has extensibility points to hook into other identity providers as well. Web Role – hosts the core of the web application and presents a central social hub users. Database – used to store core operational, functional, and workflow data for the solution’s web services. Caching (optional) – as a web site traffic grows caching can be leveraged to keep frequently used read-only, user specific, and application resource data in a high-speed distributed in-memory for faster response times and ultimately higher scalability without spinning up more web and worker roles. It includes a token based security model that works alongside the Access Control service. Tables (optional) – for semi-structured data streams that don’t need relational integrity such as conversations, comments, or activity streams, tables provide a faster and more flexible way to store this kind of historical data. Blobs (optional) – users may be creating or uploading large volumes of heterogeneous data such as documents or rich media. Blob storage provides a scalable, resilient way to store terabytes of user data. The storage facilities can also integrate with the Access Control service to ensure users’ data is delivered securely. Content Delivery Network (CDN) (optional) – for sites that service users around the globe, the CDN is an extension to blob storage that, when enabled, will automatically cache frequently accessed blobs and static site content at edge data centers around the world. The data can be delivered statically or streamed in the case of rich media content. Training These links point to online Windows Azure training labs and resources where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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• Drinking Our Own Champagne: Fusion Accounting Hub at Oracle

  - by Di Seghposs

  A guest post by Corey West, Senior Vice President, Oracle's Corporate Controller and Chief Accounting Officer There's no better story to tell than one about Oracle using its own products with blowout success. Here's how this one goes. As you know, Oracle has increased its share of the software market through a number of high-profile acquisitions. Legally combining companies is a very complicated process -- it can take months to complete, especially for the acquisitions with offices in several countries, each with its own unique laws and regulations. It's a mission critical and time sensitive process to roll an acquired company's legacy systems (running vital operations, such as accounts receivable and general ledger (GL)) into the existing systems at Oracle. To date, we've run our primary financial ledgers in E-Business Suite R12 -- and we've successfully met the requirements of the business and closed the books on time every single quarter. But there's always room for improvement and that comes in the form of Fusion Applications. We are now live on Fusion Accounting Hub (FAH), which is the first critical step in moving to a full Fusion Financials instance. We started with FAH so that we could design a global chart of accounts. Eventually, every transaction in every country will originate from this global chart of accounts -- it becomes the structure for managing our business more uniformly. In conjunction, we're using Oracle Hyperion Data Relationship Management (DRM) to centralize and automate governance of our global chart of accounts and related hierarchies, which will help us lower our costs and greatly reduce risk. Each month, we have to consolidate data from our primary general ledgers. We have been able to simplify this process considerably using FAH. We can now submit our primary ledgers running in E-Business Suite (EBS) R12 directly to FAH, eliminating the need for more than 90 redundant consolidation ledgers. Also we can submit incrementally, so if we need to book an adjustment in a primary ledger after close, we can do so without re-opening it and re-submitting. As a result, we have earlier visibility to period-end actuals during the close. A goal of this implementation, and one that we successfully achieved, is that we are able to use FAH globally with no customization. This means we have the ability to fully deploy ledger sets at the consolidation level, plus we can use standard functionality for currency translation and mass allocations. We're able to use account monitoring and drill down functionality from the consolidation level all the way through to EBS primary ledgers and sub-ledgers, which allows someone to click through a transaction appearing at the consolidation level clear through to its original source, a significant productivity enhancement when doing research. We also see a significant improvement in reporting using Essbase cube and Hyperion Smart View. Specifically, "the addition of an Essbase cube on top of the GL gives us tremendous versatility to automate and speed our elimination process," says Claire Sebti, Senior Director of Corporate Accounting at Oracle. A highlight of this story is that FAH is running in a co-existence environment. Our plan is to move to Fusion Financials in steps, starting with FAH. Next, our Oracle Financial Services Software subsidiary will move to a full Fusion Financials instance. Then we'll replace our EBS instance with Fusion Financials. This approach allows us to plan in steps, learn as we go, and not overwhelm our teams. It also reduces the risk that comes with moving the entire instance at once. Maria Smith, Vice President of Global Controller Operations, is confident about how they've positioned themselves to uptake more Fusion functionality and is eager to "continue to drive additional efficiency and cost savings." In this story, the happy customers are Oracle controllers, financial analysts, accounting specialists, and our management team that get earlier access to more flexible reporting. "Fusion Accounting Hub simplifies our processes and gives us more transparency into account activity," raves Alex SanJuan, Senior Director, Record to Report Strategic Process Owner. Overall, the team has been very impressed with the usability and functionality of FAH and are pleased with the quantifiable improvements. Claire Sebti states, "Our WD5 close activities have been reduced by at least four hours of system processing time, just for the consolidation group." Fusion Accounting Hub is an inspiring beginning to our Fusion Financials implementation story. There's no doubt it's going to be an international bestseller! Corey West, Senior Vice President Oracle's Corporate Controller and Chief Accounting Officer

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• Abstraction, Politics, and Software Architecture

  Abstraction can be defined as a general concept and/or idea that lack any concrete details. Throughout history this type of thinking has led to an array of new ideas and innovations as well as increased confusion and conspiracy. If one was to look back at our history they will see that abstraction has been used in various forms throughout our past. When I was growing up I do not know how many times I heard politicians say “Leave no child left behind” or “No child left behind” as a major part of their campaign rhetoric in regards to a stance on education. As you can see their slogan is a perfect example of abstraction because it only offers a very general concept about improving our education system but they do not mention how they would like to do it. If they did then they would be adding concrete details to their abstraction thus turning it in to an actual working plan as to how we as a society can help children succeed in school and in life, but then they would not be using abstraction. By now I sure you are thinking what does abstraction have to do with software architecture. You are valid in thinking this way, but abstraction is a wonderful tool used in information technology especially in the world of software architecture. Abstraction is one method of extracting the concepts of an idea so that it can be understood and discussed by others of varying technical abilities and backgrounds. One ways in which I tend to extract my architectural design thoughts is through the use of basic diagrams to convey an idea for a system or a new feature for an existing application. This allows me to generically model an architectural design through the use of views and Unified Markup Language (UML). UML is a standard method for creating a 4+1 Architectural View Models. The 4+1 Architectural View Model consists of 4 views typically created with UML as well as a general description of the concept that is being expressed by a model. The 4+1 Architectural View Model: Logical View: Models a system’s end-user functionality. Development View: Models a system as a collection of components and connectors to illustrate how it is intended to be developed.  Process View: Models the interaction between system components and connectors as to indicate the activities of a system. Physical View: Models the placement of the collection of components and connectors of a system within a physical environment. Recently I had to use the concept of abstraction to express an idea for implementing a new security framework on an existing website. My concept would add session based management in order to properly secure and allow page access based on valid user credentials and last user activity.  I created a basic Process View by using UML diagrams to communicate the basic process flow of my changes in the application so that all of the projects stakeholders would be able to understand my idea. Additionally I created a Logical View on a whiteboard while conveying the process workflow with a few stakeholders to show how end-user will be affected by the new framework and gaining additional input about the design. After my Logical and Process Views were accepted I then started on creating a more detailed Development View in order to map how the system will be built based on the concept of components and connections based on the previously defined interactions. I really did not need to create a Physical view for this idea because we were updating an existing system that was already deployed based on an existing Physical View. What do you think about the use of abstraction in the development of software architecture? Please let me know.

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• Securing an ADF Application using OES11g: Part 1

  - by user12587121

  Future releases of the Oracle stack should allow ADF applications to be secured natively with Oracle Entitlements Server (OES). In a sequence of postings here I explore one way to achive this with the current technology, namely OES 11.1.1.5 and ADF 11.1.1.6. ADF Security Basics ADF Bascis The Application Development Framework (ADF) is Oracle’s preferred technology for developing GUI based Java applications.  It can be used to develop a UI for Swing applications or, more typically in the Oracle stack, for Web and J2EE applications.  ADF is based on and extends the Java Server Faces (JSF) technology.  To get an idea, Oracle provides an online demo to showcase ADF components. ADF can be used to develop just the UI part of an application, where, for example, the data access layer is implemented using some custom Java beans or EJBs.  However ADF also has it’s own data access layer, ADF Business Components (ADF BC) that will allow rapid integration of data from data bases and Webservice interfaces to the ADF UI component.   In this way ADF helps implement the MVC  approach to building applications with UI and data components. The canonical tutorial for ADF is to open JDeveloper, define a connection to a database, drag and drop a table from the database view to a UI page, build and deploy.  One has an application up and running very quickly with the ability to quickly integrate changes to, for example, the DB schema. ADF allows web pages to be created graphically and components like tables, forms, text fields, graphs and so on to be easily added to a page.  On top of JSF Oracle have added drag and drop tooling with JDeveloper and declarative binding of the UI to the data layer, be it database, WebService or Java beans.  An important addition is the bounded task flow which is a reusable set of pages and transitions.   ADF adds some steps to the page lifecycle defined in JSF and adds extra widgets including powerful visualizations. It is worth pointing out that the Oracle Web Center product (portal, content management and so on) is based on and extends ADF. ADF Security ADF comes with it’s own security mechanism that is exposed by JDeveloper at development time and in the WLS Console and Enterprise Manager (EM) at run time. The security elements that need to be addressed in an ADF application are: authentication, authorization of access to web pages, task-flows, components within the pages and data being returned from the model layer. One  typically relies on WLS to handle authentication and because of this users and groups will also be handled by WLS.  Typically in a Dev environment, users and groups are stored in the WLS embedded LDAP server. One has a choice when enabling ADF security (Application->Secure->Configure ADF Security) about whether to turn on ADF authorization checking or not: In the case where authorization is enabled for ADF one defines a set of roles in which we place users and then we grant access to these roles to the different ADF elements (pages or task flows or elements in a page). An important notion here is the difference between Enterprise Roles and Application Roles. The idea behind an enterprise role is that is defined in terms of users and LDAP groups from the WLS identity store.  “Enterprise” in the sense that these are things available for use to all applications that use that store.  The other kind of role is an Application Role and the idea is that  a given application will make use of Enterprise roles and users to build up a set of roles for it’s own use.  These application roles will be available only to that application.   The general idea here is that the enterprise roles are relatively static (for example an Employees group in the LDAP directory) while application roles are more dynamic, possibly depending on time, location, accessed resource and so on.  One of the things that OES adds that is that we can define these dynamic membership conditions in Role Mapping Policies. To make this concrete, here is how, at design time in Jdeveloper, one assigns these rights in Jdeveloper, which puts them into a file called jazn-data.xml: When the ADF app is deployed to a WLS this JAZN security data is pushed to the system-jazn-data.xml file of the WLS deployment for the policies and application roles and to the WLS backing LDAP for the users and enterprise roles.  Note the difference here: after deploying the application we will see the users and enterprise roles show up in the WLS LDAP server.  But the policies and application roles are defined in the system-jazn-data.xml file.  Consult the embedded WLS LDAP server to manage users and enterprise roles by going to the domain console and then Security Realms->myrealm->Users and Groups: For production environments (or in future to share this data with OES) one would then perform the operation of “reassociating” this security policy and application role data to a DB schema (or an LDAP).  This is done in the EM console by reassociating the Security Provider.  This blog posting has more explanations and references on this reassociation process. If ADF Authentication and Authorization are enabled then the Security Policies for a deployed application can be managed in EM.  Our goal is to be able to manage security policies for the applicaiton rather via OES and it's console. Security Requirements for an ADF Application With this package tour of ADF security we can see that to secure an ADF application with we would expect to be able to take care of at least the following items: Authentication, including a user and user-group store Authorization for page access Authorization for bounded Task Flow access.  A bounded task flow has only one point of entry and so if we protect that entry point by calling to OES then all the pages in the flow are protected.  Authorization for viewing data coming from the data access layer In the next posting we will describe a sample ADF application and required security policies. References ADF Dev Guide: Fusion Middleware Fusion Developer's Guide for Oracle Application Development Framework: Enabling ADF Security in a Fusion Web Application Oracle tutorial on securing a sample ADF application, appears to require ADF 11.1.2 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Why We Should Learn to Stop Worrying and Love Millennials

  - by HCM-Oracle

  By Christine Mellon Much is said and written about the new generations of employees entering our workforce, as though they are a strange specimen, a mysterious life form to be “figured out,” accommodated and engaged – at a safe distance, of course.  At its worst, this talk takes a critical and disapproving tone, with baby boomer employees adamantly refusing to validate this new breed of worker, let alone determine how to help them succeed and achieve their potential.   The irony of our baby-boomer resentments and suspicions is that they belie the fact that we created the very vision that younger employees are striving to achieve.  From our frustrations with empty careers that did not fulfill us, from our opposition to “the man,” from our sharp memories of our parents’ toiling for 30 years just for the right to retire, from the simple desire not to live our lives in a state of invisibility, came the seeds of hope for something better. One characteristic of Millennial workers that grew from these seeds is the desire to experience as much as possible.  They are the “Experiential Employee”, with a passion for growing in diverse ways and expanding personal and professional horizons.  Rather than rooting themselves in a single company for a career, or even in a single career path, these employees are committed to building a broad portfolio of experiences and capabilities that will enable them to make a difference and to leave a mark of significance in the world.  How much richer is the organization that nurtures and leverages this inclination?  Our curmudgeonly ways must be surrendered and our focus redirected toward building the next generation of talent ecosystems, if we are to optimize what future generations have to offer.   Accelerating Professional Development In spite of our Boomer grumblings about Millennials’ “unrealistic” expectations, the truth is that we have a well-matched set of circumstances.  We have executives-in-waiting who want to learn quickly and a concurrent, urgent need to ramp up their development time, based on anticipated high levels of retirement in the next 10+ years.  Since we need to rapidly skill up these heirs to the corporate kingdom, isn’t it a fortunate coincidence that they are hungry to learn, develop and move fluidly throughout our organizations??  So our challenge now is to efficiently operationalize the wisdom we have acquired about effective learning and development.   We have already evolved from classroom-based models to diverse instructional methods.  The next step is to find the best approaches to help younger employees learn quickly and apply new learnings in an impactful way.   Creating temporary or even permanent functional partnerships among Millennial employees is one way to maximize outcomes.  This might take the form of 2 or more employees owning aspects of what once fell under a single role.  While one might argue this would mean duplication of resources, it could be a short term cost while employees come up to speed.  And the potential benefits would be numerous:  leveraging and validating the inherent sense of community of new generations, creating cross-functional skills with broad applicability, yielding additional perspectives and approaches to traditional work outcomes, and accelerating the performance curve for incumbents through Cooperative Learning (Johnson, D. and Johnson R., 1989, 1999).  This well-researched teaching strategy, where students support each other in the absorption and application of new information, has been shown to deliver faster, more efficient learning, and greater retention. Alternately, perhaps short term contracts with exiting retirees, or former retirees, to help facilitate the development of following generations may have merit.  Again, a short term cost, certainly.  However, the gains realized in shortening the learning curve, and strengthening engagement are substantial and lasting. Ultimately, there needs to be creative thinking applied for each organization on how to accelerate the capabilities of our future leaders in unique ways that mesh with current culture. The manner in which performance is evaluated must finally shift as well.  Employees will need to be assessed on how well they have developed key skills and capabilities vs. end-to-end mastery of functional positions they have no interest in keeping for an entire career. As we become more comfortable in placing greater and greater weight on competencies vs. tasks, we will realize increased organizational agility via this new generation of workers, which will be further enhanced by their natural flexibility and appetite for change. Revisiting Succession  For many years, organizations have failed to deliver desired succession planning outcomes.  According to CEB’s 2013 research, only 28% of current leaders were pre-identified in a succession plan. These disappointing results, along with the entrance of the experiential, Millennial employee into the workforce, may just provide the needed impetus for HR to reinvent succession processes.   We have recognized that the best professional development efforts are not always linear, and the time has come to fully adopt this philosophy in regard to succession as well.  Paths to specific organizational roles will not look the same for newer generations who seek out unique learning opportunities, without consideration of a singular career destination.  Rather than charting particular jobs as precursors for key positions, the experiences and skills behind what makes an incumbent successful must become essential in succession mapping.  And the multitude of ways in which those experiences and skills may be acquired must be factored into the process, along with the individual employee’s level of learning agility. While this may seem daunting, it is necessary and long overdue.  We have talked about the criticality of competency-based succession, however, we have not lived up to our own rhetoric.  Many Boomers have experienced the same frustration in our careers; knowing we are capable of shining in a particular role, but being denied the opportunity due to how our career history lined up, on paper, with documented job requirements.  These requirements usually emphasized past jobs/titles and specific tasks, versus capabilities, drive and willingness (let alone determination) to learn new things.  How satisfying would it be for us to leave a legacy where such narrow thinking no longer applies and potential is amplified? Realizing Diversity Another bloom from the seeds we Boomers have tried to plant over the past decades is a completely evolved view of diversity.  Millennial employees assume a diverse workforce, and are startled by anything less.  Their social tolerance, nurtured by wide and diverse networks, is unprecedented.  College graduates expect a similar landscape in the “real world” to what they experienced throughout their lives.  They appreciate and seek out divergent points of view and experiences without needing any persuasion.  The face of our U.S. workforce will likely see dramatic change as Millennials apply their fresh take on hiring and building strong teams, with an inherent sense of inclusion.  This wonderful aspect of the Millennial wave should be celebrated and strongly encouraged, as it is the fulfillment of our own aspirations. Future Perfect The Experiential Employee is operating more as a free agent than a long term player, and their commitment will essentially last as long as meaningful organizational culture and personal/professional opportunities keep their interest.  As Boomers, we have laid the foundation for this new, spirited employment attitude, and we should take pride in knowing that.  Generations to come will challenge organizations to excel in how they identify, manage and nurture talent. Let’s support and revel in the future that we’ve helped invent, rather than lament what we think has been lost.  After all, the future is always connected to the past.  And as so eloquently phrased by Antoine Lavoisier, French nobleman, chemist and politico:  “Nothing is Lost, Nothing is Created, and Everything is Transformed.” Christine has over 25 years of diverse HR experience.  She has held HR consulting and corporate roles, including CHRO positions for Echostar in Denver, a 6,000+ employee global engineering firm, and Aepona, a startup software firm, successfully acquired by Intel. Christine is a resource to Oracle clients, to assist in Human Capital Management strategy development and implementation, compensation practices, talent development initiatives, employee engagement, global HR management, and integrated HR systems and processes that support the full employee lifecycle. 

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• "Why We Chose Fusion CRM" by Vikas Bhambri, Managing Partner, The Athene Group

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Vikas Bhambri, Managing Partner, The Athene Group This year The Athene Group (www.theathenegroup.com) celebrated our tenth anniversary. The company has accomplished a lot in ten years overcoming a number of hurdles and challenges to have grown organically to a 150+ person global company with offices in the US, UK, and India and customers in the US, Canada, and Europe. Now more than ever with the current global landscape from an economic and competitive standpoint it was vital that we make some changes to remain successful for the next ten years. There were two key initiatives that we discussed internally that would enable us to successfully accomplish this – collaboration and the concept of “insight to action”. With our existing Oracle CRM On Demand platform we had components of this but not the full depth and breadth that we were looking for. When we started to discuss Fusion CRM we immediately saw several next generation tools that would embrace these two objectives. For a consulting and development organization the collaboration required between business development and consulting delivery is as important as the collaboration required during the projects between the project delivery and account management teams. The Activity Streams functionality in Fusion CRM immediately addressed the communication of key discussion topics and exchanges around our clients. Of course when we saw the Oracle Social Network (which is part of our Fusion CRM roadmap) we were blown away. The combination OSN and our CRM is going to make us more effective as we discuss and work cohesively on client engagements – ensuring mutual success for both Athene and our clients. When we looked at “insight to action” we saw that we had a great platform when folks were at their desks, unfortunately a lot of our business development and consulting folks are on the road. The Fusion Mobile Sales and Fusion Outlook Desktop provide information to our teams when they are on the go. So that they can provide real-time information and react to real-time information provided by their peers. We are in the early stages of our transformative experience with Fusion CRM but we believe the platform along with our people and processes are going to help us achieve our goals in the future.

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