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  • Recommendation on Ticket system with billing feature

    - by jacklty
    Actually, I do not know if I have used the right terms to describe our situation. Basically, We would like to have a system to help us to do billing and support at the same time. For example, we would like to offer outside users a customer support with ticket system, however the outside users need to purchase some credits beforehand through the system in order to submit their requests. Sometimes, our representatives will charge extra unit of credit for solving some open tickets due to the complexity and hours spent. (It will be nice to submit user a further billing request to same open ticket, and user can either accept/declined) Is there any available application or service we can use for the purpose above?

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  • What's the strategy to implement a "knowledge base" in my company. [closed]

    - by Oscar Reyes
    In my current work we think we can get benefit from having a knowledge base, so the next time someone has a question/problem etc, that base can be consulted and an answer will show up. Also, it will reduce the risk from having people leaving the company with the knowledge and we would have to start all over again. My question is, what strategy can we follow to implement/buy/get/build/etc this knowledge base? Are there software ready for this? Would it be better to have something build by ourselves ( we have some programmers ) This is an small company ( < 30 ) and the base should be accessible from outside the office ( when the employees are with the customer etc.) so I guess a webapp is in order.

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  • Toshiba eStudio 281c turn off snmp in driver.

    - by Matt
    I have a customer with an eStudio 281c colour copier/printer and I'm having an issue with terminal services. Basically, the driver has the ability to query the printer for its configuration over snmp. I've set it to manual rather than auto so it's effectively switched off. Trouble is, when logging into terminal services it's still trying to communicate with the printer. This is an issue because when it fails it then defaults to being a different printer model with a different tray configuration. Users can still print but the settings are wrong. Any ideas?

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  • Are there website monitoring services that can monitor HTTP file download times?

    - by Mark
    The software company I work for would like to monitor how long it takes to download their installers (hosted in several locations and about 30-100mb each) from various countries around the world. I am aware of website monitoring services like Pingdom and Site24x7, and have contacted their customer services, but neither have the facility to monitor download times of such large files via HTTP. For various reasons, we are not able to rely on weblogs. Does anyone know of any third-party services that could help us? Many thanks.

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  • Use JAXB unmarshalling in Weblogic Server

    - by Leo
    Especifications: - Server: Weblogic 9.2 fixed by customer. - Webservices defined by wsdl and xsd files fixed by customer; not modifications allowed. Hi, In the project we need to develope a mail system. This must do common work with the webservice. We create a Bean who recieves an auto-generated class from non-root xsd element (not wsdl); this bean do this common work. The mail system recieves a xml with elements defined in xsd file and we need to drop this elements info to wsdlc generated classes. With this objects we can use this common bean. Is not possible to redirect the mail request to the webservice. We've looking for the code to do this with WL9.2 resources but we don't found anything. At the moment we've tried to use JAXB for this unmarshalling: JAXBContext c = JAXBContext.newInstance(new Class[]{WasteDCSType.class}); Unmarshaller u = c.createUnmarshaller(); WasteDCSType w = u.unmarshal(waste, WasteDCSType.class).getValue(); waste variable is an DOM Element object. It isn't the root element 'cause the root isn't included in XSD First we needed to add no-arg constructor in some autogenerated classes. No problem, we solved this and finally we unmarshalled the xml without error Exceptions. But we had problems with the attributes. The unmarshalling didn't set attributes; none of them in any class, not simple attributes, not large or short enumeration attributes. No problem with xml elements of any type. We can't create the unmarshaller from "context string" (the package name) 'cause not ObjectFactory has been create by wsldc. If we set the schema no element descriptions are founded and unmarshall crashes. This is the build content: <taskdef name="jwsc" classname="weblogic.wsee.tools.anttasks.JwscTask" /> <taskdef name="wsdlc" classname="weblogic.wsee.tools.anttasks.WsdlcTask"/> <target name="generate-from-wsdl"> <wsdlc srcWsdl="${src.dir}/wsdls/e3s-environmentalMasterData.wsdl" destJwsDir="${src.dir}/webservices" destImplDir="${src.dir}/webservices" packageName="org.arc.eterws.generated" /> <wsdlc srcWsdl="${src.dir}/wsdls/e3s-waste.wsdl" destJwsDir="${src.dir}/webservices" destImplDir="${src.dir}/webservices" packageName="org.arc.eterws.generated" /> </target> <target name="webservices" description=""> <jwsc srcdir="${src.dir}/webservices" destdir="${dest.dir}" classpathref="wspath"> <module contextPath="E3S" name="webservices"> <jws file="org/arc/eterws/impl/IE3SEnvironmentalMasterDataImpl.java" compiledWsdl="${src.dir}/webservices/e3s-environmentalMasterData_wsdl.jar"/> <jws file="org/arc/eterws/impl/Ie3SWasteImpl.java" compiledWsdl="${src.dir}/webservices/e3s-waste_wsdl.jar"/> <descriptor file="${src.dir}/webservices/META-INF/web.xml"/> </module> </jwsc> </target> My questions are: How Weblogic "unmarshall" the xml with the JAX-RPC tech and can we do the same with a xsd element? How can we do this if yes? If not, Exists any not complex solution to this problem? If not, must we use XMLBean tech. or regenerate the XSD with JAXB tech.? What is the best solution? NOTE: There are not one single xsd but a complex xsd structure in fact.

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  • Shared IMAP Folders in GMail

    - by Grinn
    Our office is using Google Apps for Domains for our email. Our customer support guys use IMAP clients (such as Thunderbird and Outlook) to check both their individual email addresses and a "collective" support email address. On the support account, there are several folders for organizing email threads by client. When a user gets a support-related email (either to the support email or their individual email address) they file away the email in one of thse shared folders. Many of us greatly prefer the Gmail interface (with Folders4Gmail enabled on the Better Gmail 2 add-on for Firefox, for label-to-folder support) over Thunderbird or Outlook. However, there is no way to "share" email threads, complete with labels, between accounts. The desired end result is that a user logs into their individual account and can see both their account and the support account and can pass emails (labels and all) between the two accounts - or at least from their individual account into the support account. Any ideas?

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  • when to set up a mail server?

    - by ajsie
    i've got a web service up and running with apache on ubuntu server in a vps from a hosting company (long sentence:)). i wonder when someone would like to set up a own mail server (postfix + dovecot)? cause i just want to be able to: send emails (account activation etc) to my users with php - the emails have to appear to come from the website's domain receive emails from my users (customer support etc) using Apple Mail/Microsoft Outlook. could this be accomplished with an email hosting company? are there situations i would benefit from setting up an own mail server on ubuntu?

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  • Windows Scheduled Tasks losing password configuration

    - by E Brown
    I have a couple of jobs scheduled to run daily on a customer server running Windows Server 2003 Standard Edition, SP1 using Windows Scheduled Tasks. The tasks are set to run as a user that is in the Administrators group, and were scheduled as that same user. The password of that user is set to never expire. These tasks fail to run pretty much every day. Going into Scheduled Tasks and attempting to run the tasks manually indicates that the password is incorrect. I go into the task properties, retype the password into the appropriate fields, click OK, and attempt to run the task manually again. Now it works fine. What might be the cause of the password being lost like this? These same tasks are running on other customers servers with no problems. Thanks in advance for any thoughts.

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  • How to distribute email's delivery between 2 or more servers

    - by user181186
    We provide Email Marketing service through our online App. We have about 30 customers. And each one has it's own mailling list (5k to 20k emails each). What we really want is to distribute email's delivery between 2 or more servers. I was wondering What kind of aproach/solutions MailChimp , Constant Contact uses to provide a great service ? use many servers ? many IPs ? Our spam policy suspends ANY user/customer that gets 10% bounced .

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  • Should we develop a custom membership provider in this case?

    - by Allen
    I'll be adding a bounty to this, probably 200, more if you guys think its appropriate. I wont accept an answer until I can add a bounty so feel free to go ahead and answer now Summary Long story short, we've been tasked with gutting the authentication and authorization parts of a fairly old and bloated asp.net application that previously had all of these components written from scratch. Since our application isn't a typical one, and none of us have experience in asp.net's built in membership provider stuff, we're not sure if we should roll our own authentication and authorization again or if we should try to work within the asp.net membership provider mindset and develop our own membership provider. Our Application We have a fairly old asp.net application that gets installed at customer locations to service clients on a LAN. Admins create users (users do not sign up) and depending on the install, we may have the software integrated with LDAP. Currently, the LDAP integration bulk-imports the users to our database and when they login, it authenticates against LDAP so we dont have to manage their passwords. Nothing amazing there. Admins can assign users to 1 group and they can change the authorization of that group to manage access to various parts of the software. Groups are maintained by Admins (web based UI) and as said earlier, granted / denied permissions to certain functionality within the application. All this was completely written from the ground up without using any of the built in .net authorization or authentication. We literally have IsLoggedIn() methods that check for login and redirect to our login page if they aren't. Our Rewrite We've been tasked to integrate more tightly with LDAP, they want us to tie groups in our application to groups (or whatever types of containers that LDAP uses) in LDAP so that when a customer opt's to use our LDAP integration, they dont have to manage their users in LDAP AND in our application. The new way, they will simply create users in LDAP, add them to Groups in LDAP and our application will see that they belong to the appropriate LDAP group and authenticate and authorize them. In addition, we've been granted the go ahead to completely rip out the User authentication and authorization code and completely re-do it. Our Problem The problem is that none of us have any experience with asp.net membership provider functionality. The little bit of exposure I have to it makes me worry that it was not intended to be used for an application such as ours. Though, developing our own ASP.NET Membership Provider and Role Manager sounds like it would be a great experience and most likely the appropriate thing to do. Basically, I'm looking for advice, should we be using the ASP.NET Membership provider & Role Management API or should we continue to roll our own? I know this decision will be influenced by our requirements so I'm going over them below Our Requirements Just a quick n dirty list Maintain the ability to have a db of users and authenticate them and give admins (only, not users) the ability to CRUD users Allow the site to integrate with LDAP, when this is chosen, they don't want any users stored in the DB, only the relationship between Groups as they exist in our app / db and the Groups/Containers as they exist in LDAP. .net 3.5 is being used (mix of asp.net webforms and asp.net mvc) Has to work in ASP.NET and ASP.NET MVC (shouldn't be a problem I'm guessing) This can't be user centric, administrators need to be the only ones that CRUD (or import via ldap) users and groups We have to be able to Auth via LDAP when its configured to do so I always try to monitor my questions closely so feel free to ask for more info. Also, as a general summary of what I'm looking for in an answer is just. "You should/shouldn't use xyz, here's why". Links regarding asp.net membership provider and role management stuff are very welcome, most of the stuff I'm finding is 5+ years old. Edit: Added some stuff to "Our Rewrite"

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  • jQuery / jqGrids / Submitting form data troubles...

    - by Kelso
    Ive been messing with jqgrids alot of the last couple days, and I have nearly everything the way I want it from the display, tabs with different grids, etc. Im wanting to make use of Modal for adding and editing elements on my grid. My problem that Im running into is this. I have my editurl:"editsu.php" set, if that file is renamed, on edit, i get a 404 in the modal.. great! However, with that file in place, nothing at all seems to happen. I even put a die("testing"); line at the top, so it sees the file, it just doesnt do anything with it. Below is the content. ........ the index page jQuery("#landings").jqGrid({ url:'server.php?tid=1', datatype: "json", colNames:['ID','Tower','Sector', 'Client', 'VLAN','IP','DLink','ULink','Service','Lines','Freq','Radio','Serial','Mac'], colModel:[ {name:'id', index:'id', width : 50, align: 'center', sortable:true,editable:true,editoptions:{size:10}}, {name:'tower', index:'tower', width : 85, align: 'center', sortable:true,editable:false,editoptions:{readonly:true,size:30}}, {name:'sector', index:'sector', width : 50, align: 'center',sortable:true,editable:true,editoptions:{readonly:true,size:20}}, {name:'customer',index:'customer', width : 175, align: 'left', editable:true,editoptions:{readonly:true,size:35}}, {name:'vlan', index:'vlan', width : 35, align: 'left',editable:true,editoptions:{size:10}}, {name:'suip', index:'suip', width : 65, align: 'left',editable:true,editoptions:{size:20}}, {name:'datadl',index:'datadl', width:55, editable: true,edittype:"select",editoptions:{value:"<? $qr = qquery("select * from datatypes"); while ($q = ffetch($qr)) {echo "$q[id]:$q[name];";}?>"}}, {name:'dataul', index:'dataul', width : 55, editable: true,edittype:"select",editoptions:{value:"<? $qr = qquery("select * from datatypes"); while ($q = ffetch($qr)) {echo "$q[id]:$q[name];";}?>"}}, {name:'servicetype', index:'servicetype', width : 85, editable: true,edittype:"select",editoptions:{value:"<? $qr = qquery("select * from servicetype"); while ($q = ffetch($qr)) {echo "$q[id]:$q[name];";}?>"}}, {name:'voicelines', index:'voicelines', width : 35, align: 'center',editable:true,editoptions:{size:30}}, {name:'freqname', index:'freqname', width : 35, editable: true,edittype:"select",editoptions:{value:"<? $qr = qquery("select * from freqband"); while ($q = ffetch($qr)) {echo "$q[id]:$q[name];";}?>"}}, {name:'radioname', index:'radioname', width : 120, editable: true,edittype:"select",editoptions:{value:"<? $qr = qquery("select * from radiotype"); while ($q = ffetch($qr)) {echo "$q[id]:$q[name];";}?>"}}, {name:'serial', index:'serial', width : 100, align: 'right',editable:true,editoptions:{size:20}}, {name:'mac', index:'mac', width : 120, align: 'right',editable:true,editoptions:{size:20}} ], rowNum:20, rowList:[30,50,70], pager: '#pagerl', sortname: 'sid', mtype: "GET", viewrecords: true, sortorder: "asc", altRows: true, caption:"Landings", editurl:"editsu.php", height:420 }); jQuery("#landings").jqGrid('navGrid','#pagerl',{edit:true,add:true,del:false,search:false},{height:400,reloadAfterSubmit:false},{height:400,reloadAfterSubmit:false},{reloadAfterSubmit:false},{}); now for the editsu.php file.. $operation = $_REQUEST['oper']; if ($operation == "edit") { qquery("UPDATE customers SET vlan = '".$_POST['vlan']."', datadl = '".$_POST['datadl']."', dataul = '".$_POST['dataul']."', servicetype = '".$_POST['servicetype']."', voicelines = '".$_POST['voicelines']."', freqname = '".$_POST['freqname']."', radioname = '".$_POST['radioname']."', serial = '".$_POST['serial']."', mac = '".$_POST['mac']."' WHERE id = '".$_POST['id']."'") or die(mysql_error()); } Im just having a hard time troubleshooting this to figure out where its getting hung up at. My next question after this would be to see if its possible to make it so when you click "add", that it auto inserts a row into the db with a couple variable predtermined and then bring up the modal window, but ill work on the first problem first. thanks!

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  • SharePoint 2010 Licensing Costs

    - by akil.franklin
    We will be implementing a public-facing website in SharePoint 2010 and I have a few questions regarding licensing: Is there any (relatively) reliable pricing information available for SharePoint 2010? What about rumors? What edition of SharePoint 2010 would be appropriate for a publicly facing website (in 2007, you needed Enterprise for this, but it seems that WCM functionality is included in Standard in 2010)? What would be a reasonable number to budget for SharePoint 2010 licensing for a publicly facing website? Note: I have tried asking Microsoft directly. Unless you are a volume license customer, they direct you to a reseller (like CDW). Unfortunately, none of the resellers have the pricing for 2010 yet. The sku isn't even in their system. I was able to get in touch with the Microsoft Pre-Sales team and they confirmed that the price list will for 2010 will be published on May 3rd (or thereabouts), but they weren't able to give me a price. Thanks in advance for your help!

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  • Backup to disk, encrypted, without any installed local software

    - by user30064
    Hi, Ok, this is a tough one, and it might not even be possible, but no harm in asking I guess. I have a Buffalo Terastation file server that I use for network attached storage. After a couple of phone calls to customer services I realised that there is no way to backup to disk encrypted. In effect, I would be carrying unencrypted company data off-site daily, which is obviously unacceptable. I had a go at TrueCrypt, EncFS, and a few others, and as far as I could see all of them required that you install some software on the machine that is to use the file system, which makes sense. Unfortunately the firmware on the Terastation is closed and I cannot install any software (and I can't build from source either, since Buffalo didn't include a compiler). Are there any ways to copy files to disk, where as soon as they are written to the disk they are transparently encrypted, without having to install additional software? I'm not sure it matters too much, but the Terastation firmware is Linux based, although as I mentioned, closed. Many thanks, Andreas

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  • How to reduce Entity Framework 4 query compile time?

    - by Rup
    Summary: We're having problems with EF4 query compilation times of 12+ seconds. Cached queries will only get us so far; are there any ways we can actually reduce the compilation time? Is there anything we might be doing wrong we can look for? Thanks! We have an EF4 model which is exposed over the WCF services. For each of our entity types we expose a method to fetch and return the whole entity for display / edit including a number of referenced child objects. For one particular entity we have to .Include() 31 tables / sub-tables to return all relevant data. Unfortunately this makes the EF query compilation prohibitively slow: it takes 12-15 seconds to compile and builds a 7,800-line, 300K query. This is the back-end of a web UI which will need to be snappier than that. Is there anything we can do to improve this? We can CompiledQuery.Compile this - that doesn't do any work until first use and so helps the second and subsequent executions but our customer is nervous that the first usage shouldn't be slow either. Similarly if the IIS app pool hosting the web service gets recycled we'll lose the cached plan, although we can increase lifetimes to minimise this. Also I can't see a way to precompile this ahead of time and / or to serialise out the EF compiled query cache (short of reflection tricks). The CompiledQuery object only contains a GUID reference into the cache so it's the cache we really care about. (Writing this out it occurs to me I can kick off something in the background from app_startup to execute all queries to get them compiled - is that safe?) However even if we do solve that problem, we build up our search queries dynamically with LINQ-to-Entities clauses based on which parameters we're searching on: I don't think the SQL generator does a good enough job that we can move all that logic into the SQL layer so I don't think we can pre-compile our search queries. This is less serious because the search data results use fewer tables and so it's only 3-4 seconds compile not 12-15 but the customer thinks that still won't really be acceptable to end-users. So we really need to reduce the query compilation time somehow. Any ideas? Profiling points to ELinqQueryState.GetExecutionPlan as the place to start and I have attempted to step into that but without the real .NET 4 source available I couldn't get very far, and the source generated by Reflector won't let me step into some functions or set breakpoints in them. The project was upgraded from .NET 3.5 so I have tried regenerating the EDMX from scratch in EF4 in case there was something wrong with it but that didn't help. I have tried the EFProf utility advertised here but it doesn't look like it would help with this. My large query crashes its data collector anyway. I have run the generated query through SQL performance tuning and it already has 100% index usage. I can't see anything wrong with the database that would cause the query generator problems. Is there something O(n^2) in the execution plan compiler - is breaking this down into blocks of separate data loads rather than all 32 tables at once likely to help? Setting EF to lazy-load didn't help. I've bought the pre-release O'Reilly Julie Lerman EF4 book but I can't find anything in there to help beyond 'compile your queries'. I don't understand why it's taking 12-15 seconds to generate a single select across 32 tables so I'm optimistic there's some scope for improvement! Thanks for any suggestions! We're running against SQL Server 2008 in case that matters and XP / 7 / server 2008 R2 using RTM VS2010.

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  • Removing Exchange 2010 and SBS2011 gracefully after migration to Server 2008 Std R2

    - by user145275
    We have recently completed a server replacement for a customer. They had SBS2011 using Exchange 2010. They now have Server 2008 Std R2 and Google Apps email. We have migrated the DHCP, DNS, Filserver and all 5 FSMO roles to the new 2008 R2 server (today). During the grace period for SBS2011 we intend to decomission the old server completely. Previous experience would suggest uninstalling Exchange 2010 then demote SBS2011 then remove from the domain and switch off. Can I simply demote SBS2011 without removing Exchange? Can't really find any walkthroughs on this. My concern is that if we simply turn off SBS2011 the AD is left in a mess with legacy Exchange objects making any potential reintroduction of Exchange difficult in future, plus I want to do it the right way!

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  • Server 2008 Active Directory DNS Entries Deleted. Dcdiag unable to contact local AD controller.

    - by Jim Smith
    I've never seen anything like this. At a potential customer site, I noticed that the PC's were all unable to locate the domain controller and netlogon was failing. I fixed the DNS entries on the client PC's so the AD server was DNS server and tried to rejoin the domain. The PC was unable to locate the domain controller. On the server, I checked the DNS settings and while there is the high level AD folder, every single entry related to Active Directory appears to have been completely deleted. There are no backups from what I can tell and this has been happening for 6 months at least. Does anyone have any recommendations for repairing this? Thanks.

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  • AWS SSL Load Balancer

    - by Jay Francis
    OK, I am looking for some pointers. Basically I have a white-label app/site that will allow users to setup their own domain to use for their customer front-end. We have 2 dedicated servers and a load balancer. The problem is SSL, we were thinking about using AWS ELB to handle the SSL loadbalancing, but cant seem to figure out if it will properly handle it, it seems to be setup to work with EC2 instances, but we are using externally hosted servers via a loadbalancer. A blog post by AWS looks similar to what we need but it only seems to work with EC2 instances. http://aws.typepad.com/aws/2011/08/elastic-load-balancer-ssl-support-options.html Anyone had experience setting ELS SSL load balancers up to work with external servers?

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  • External optical drive won't plug 'n play...sometimes.

    - by Connor
    alright, I've looked a lot of different ways, but here goes. i have an external DVD burner that connects via USB and should be plug 'n play however sometimes when I connect it a message pops up requesting any CD or installation software it came with. It didn't come with any though. The confusing part is that if I wait a couple weeks and plug it in, then it works fine, but if I turn it off and back on the problem arises again. I've tried different computers, same problem. There's little to no customer support from the company, Ativa, and no drivers for the product. I'm hoping there's a registry trick for this. any help?

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  • Windows update install hangs

    - by Richo
    I'm trying to deploy .Net 3.5 on an XP home SP2 machine for a customer. The install fails, with an error about WIC. Trying to install WIC on its own gave an error about not being able to verify the application, because the cryptographic service wasn't running. A reboot got that service running, but now the install just hangs on the "inspecting your current configuration" Task manager reports that DrWatson is doing a lot (constantly using 10% of processor time) but beyond that I don't know how to instrument what a Windows machine is doing, has anyone seen this before?

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  • RAID-0 problem with a Sony sporting a new HDD

    - by redrock
    Sony Windows 7 PC. Originally had 2 x 300 Gb HDD. One HDD completely pancaked so have replaced with a new 500 Gb HDD. When both drives are connected the 300GB doesn't appear to be recognized as a 300Gb HDD as a separate entity. BIOS sees it but the operating system only sees a total of 465GB of HD space. When both disks are attached under disk management it shows one 465Gb as RAID 0 and the new drive as STxxxxxx 465Gb. My question I guess is what should I see in total HDD space and is this configured correctly as I thought I would see 2 separate drives 1x500Gb and 1x300Gb. My customer insisted that prior to the HDD crash he saw 2 drives both registering as 300Gb (a c: and d: drive).

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  • "Request not supported" in IPCONFIG (WinXP SP3)

    - by pablog
    In a customer PC (Windows XP SP3), suddenly the network went down: the network adapter appears with an error mark. I replaced the network card, but the new one does the same thing. When I enter IPCONFIG, XP shows this error (in standard and safe mode): Internal error occurred Request not supported Unable to query host name If I start the system with a boot cd the PC runs fine, so the problem seems to be in the XP installation. I tried: uninstalling and reinstalling the network card in the Device Manager disabling and reenabling the card netsh int ip reset netsh winsock reset catalog and a couple of "reset" programs (WinsockxpFix.exe, etc) with no luck. Is there any way to fix it without reinstalling XP? TIA, Pablo

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  • Execution plan different on two different Sql Servers

    - by Lieven Cardoen
    On our sql server, a query takes 20 ms. If I look at the execution plan, parallelism is used, hash match, Bitmap create, ... a lot of images with two arrows pointing to the left. On sql server of a customer where our product runs, the same query takes 2500 ms. If I look at their execution plan, no parallelism or any of the things with arrows are used... I've been searching for a couple of days no why the query runs so much slower on their sql server. Is parallelism and all of the other things something that can be configured on their sql server? And how to you configure that? What are the dangers of using parallelism? Another strange thing is that on our server, the query needs some 1200 reads and 0 writes. On their sql server it needs 1.5 million reads and some 1500 writes. Why these writes when a read query is done?

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  • Java web app deployment and ControlTier adoption

    - by Ran
    I've been searching for a configuration and deployment manager tool for my java-linux based web service and have been looking mainly at ControlTier (http://controltier.org). We operate at a medium scale (100's of hosts, multi-DC, dozens of services). There seem to be be plenty of lower level system admin tools such as chef, puppet, cfengine, bcfg2 and more and my understanding and the reason I'm calling them "low level" is that they are great for system level administration tasks such as setting up a mount, file permissions, users etc but aren't designed, for example for java deployments, which usually come with a build process and special java semantics. In many cases any tool can be used to do anything but if it was not designed for the task it can get uncomfortable. OTOH control-tier seem to have been designed just for that - java application deployments, at least that's what all the tutorials on their site demonstrate but here's the problem - The wiki at http://controltier.org/wiki/ is pretty good and stuffed with examples and the company behind the open source CT product is very responsive (pushy...) however, I'm yet to have seen any material from 3rd party users on the net. No success stories, no detailed blog posts, no best practices, no cheat sheets, not even hate letters, nothing. This plays badly for DTO solutions, CT's sponsor for two reasons, one is that it makes me suspicious what's the reason for the poor adoption? and second, what do I do if I get stuck and there's no help page on CT's wiki page and the mailing list is too slow to answer. I'm stuck with a "free" product that a consultancy company is pushing. So my question here - I'd be interested in hearing if anyone has had real world experience with CT for java based web app deployments and if he'd thumb up the product? Any other comments that may enlighten me are welcome of course...

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  • PHP: How do I loop through every XML file in a directory?

    - by celebritarian
    Hi! I'm building a simple application. It's a user interface to an online order system. Basically, the system is going to work like this: Other companies upload their purchase orders to our FTP server. These orders are simple XML files (containing things like customer data, address information, ordered products and the quantities…) I've built a simple user interface in HTML5, jQuery and CSS — all powered by PHP. PHP reads the content of an order (using the built-in features of SimpleXML) and displays it on the web page. So, it's a web app, supposed to always be running in a browser at the office. The PHP app will display the content of all orders. Every fifteen minutes or so, the app will check for new orders. How do I loop through all XML files in a directory? Right now, my app is able to read the content of a single XML file, and display it in a nice way on the page. My current code looks like this: // pick a random order that I know exists in the Order directory: $xml_file = file_get_contents("Order/6366246.xml",FILE_TEXT); $xml = new SimpleXMLElement($xml_file); // start echo basic order information, like order number: echo $xml->OrderHead->ShopPO; // more information about the order and the customer goes here… echo "<ul>"; // loop through each order line, and echo all quantities and products: foreach ($xml->OrderLines->OrderLine as $orderline) { echo "<tr>\n". "<li>".$orderline->Quantity." st.</li>\n". "<li>".$orderline->SKU."</li>\n"; } echo "</ul>"; // more information about delivery options, address information etc. goes here… So, that's my code. Pretty simple. It only needs to do one thing — print out the content of all order files on the screen — so me and my colleagues can see the order, confirm it and deliver it. That's it. But right now — as you can see — I'm selecting one single order at a time, located in the Order directory. But how do I loop through the entire Order directory, and read aand display the content of each order (like above)? I'm stuck. I don't really know how you get all (xml) files in a directory and then do something with the files (like reading them and echo out the data, like I want to). -- I'd really appreciate some help. I'm not very experienced with PHP/server-side programming, so if you could help me out here I'd be very grateful. Thanks a lot in advance! // Björn (celebritarian at me dot com)

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  • sendmail is using return-path instead of from address

    - by magd1
    I have a customer that is complaining about emails marked as spam. I'm looking at the header. It shows the correct From: [email protected] However, it doesn't like the return-path. Return-Path: <[email protected]> Received-SPF: neutral (google.com: x.x.x.x is neither permitted nor denied by domain of [email protected]) client-ip=x.x.x.x; Authentication-Results: mx.google.com; spf=neutral (google.com: x.x.x.x is neither permitted nor denied by domain of [email protected]) [email protected] How do I configure sendmail to use the From address for the Return-Path?

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