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• First-class help desk solution? [closed]

  - by Andy Gregory

  A help desk, for larger companies is a place for centralized help within an enterprise to help the users of their products and services.Therefore,to find the solution that best fits your business requirements, it is important to research, examine, and compare help desk software. As far as I know,Hesk is an free helpdesk software with some limited features while h2desk can provide the hosted solution. But for my small business,i just need a web based help desk software which can provide ticket management and knowledge base faq. We need unlimited staff support. Maybe a freeware help desk software can not meet our needs. So,we are willing to pay for effective helpdesk solution. But it should be low cost. We have gotten two choice: iKode Helpdesk Nethelpdesk Our helpdesk team are tend to iKode Helpdesk. Any other efficient first-class help desk solution to share?

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• Installing ubuntu server as linux distro on dell server - what drivers will be missed

  - by Cookie

  Dell (via USC) unpacks specific drivers for both RedHat and Suse to use after installation on its servers. As Ubuntu server isn't officially supported, this clearly isn't happening for Ubuntu. Is Ubuntu server then running with native drivers? In that case, which drivers are native with Ubuntu, and aren't (e.g. are Dell replaced) with RedHat/Suse? Are dell optimized drivers available for Ubuntu somewhere? Can the ones for RedHat or Suse be used with Ubuntu? Are there disadvantages of this lack of fine-tuned drivers, and if yes, what are they? Would they make the switch (and extra costs, as both RedHat and Suse Enterprise aren't cheap) away from the free Ubuntu server worthwhile? Dell recommends Canonical's commercial support for Ubuntu server on its machines, is this recommendable? Do they offer fine-tuned Dell drivers to replace native drivers?

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• Windows 7: How to enable firewall disabled by global policy on a computer joined to a domain?

  - by kzen

  On a Windows 7 Enterprise 64-bit laptop joined to a corporate domain, the Windows Firewall is disabled by a global policy. Is there any way to enable the Windows Firewall in this scenario? The gpedit.msc setting Windows Firewall: Protect all network connections is inaccessible. EDIT: It appears that changing HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\gpsvc\Start value to 4 will disable the GPO and allow you to start the firewall and stop the bots from pushing cr*p to your computer... will check on Monday and if it works I'll confirm here in case someone else in my situation wonders upon this question... EDIT: It's probably better if I write a mock windows service not doing anything and name it according to what is expected to be on my box and than crete mock McCrappy executable and mock McCrappy folder structure and remove all the actual stuff... That would take a little time but would most certainly make my box completely stealthy...

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• Winlogon Application Error

  - by IT_07

  This error is happening to 6 out of 32 computers. I have created a base image from scratch using Ghost Enterprise, but error still shows on the same machines. It happens at the log on prompt and after doing a soft reset the message goes away, but it comes back eventually. -Error message- The Instruction at "0X74eF400e" referenced Memory at "0X00000000" The memory could not be "Written". Winlogon.exe - Application Error Any reason why this is happening? I have tried to run a memTest but everything shows okay.

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• get focus only by clicking the title bar of xterm

  - by sandyleo

  ...I've suffered this problem many times and so do my colleagues Sometimes after you stroked some keyboard and mouse combinations this behavior showed up : you have to click a xterm's title bar to focus on that term so that you can input, instead of any places in that window. Whatever you do, minimize, resize don't help. This only thing you can do is logout that session but all the working history will be gone(of course I can save that but it's awkward) I'm eagerly wondering is there any solutions to this? I use ctrix XenApp plugin 11.0. The other platform info: Linux 2.6.9-67.ELsmp x86_64 OS: RedHat Enterprise Linux 4.0 U6 xterm:X.Org 6.8.2(192) THanks!

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• Is there a way to undo deletion of registry keys while the machine is still running?

  - by Oliver Giesen

  [ also posted from a programmer's POV at http://stackoverflow.com/questions/3299230 ] I messed up big time and deleted a large portion of my registry during a programming experiment: As a result most of the contents of HKEY_CURRENT_USER\Software\ are gone. I haven't logged off or shutdown since this happened. The applications that were already running seem to be coping fine so far but I suspect that after the next reboot there won't be much happiness left... Also, System Restore tells me there are no restore points even though I'm pretty sure there should have been. Could this be another symptom of the purged registry? I wouldn't have expected this information to be stored under HKCU, though... Does anybody know of a technique or utility that can possibly restore some or all of the deleted entries? I'm on Windows 7 Enterprise 32bit. I'm not really holding my breath but you can always hope, can't you?

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• Hyper-V can't connect from host to guest via RDC

  - by Mark

  As the title describes I would like to connect via Remote Desktop Connection to my VM. I want to use it as a Dev-machine and therefore would like to work full screen, as far as I understand RDC is the way to go. I have created an internal network connection within Hyper-V, assigned it to my VM, set a static IP/Subnet on guest (Win7 Pro) and host(Win8.1 Enterprise). It worked good for the first couple of times but now it seems to be broken or I have to do odd enable/disable network connection "dances" to get it running. Ping also doesn't work always so it does seem as if the guest and host would be "disconnected".. Is there something I can do so that the network connection always will be established?

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• Getting a Non-Genuine windows message on a Genuin Windows 7

  - by user36257

  I have a Genuin Win7 enterprise on my Laptop. A few hours ago when I wanted to log into windows it did not accept my Password. I used the safe mode and it accepted the password I was using before this new password. It is the laptop for work and we have a changing password policy for every three months, so the pasword that I could use in SAFE MODE was the password I had for the last previous threee months. ... after that I used SYSTEM RESTORE and it reveretd it back to Yesterday ... so this time I could loging successfully with my current password. BUT It shows me a message that I am a victim of software counterfeiting and when I restarted the windows again and logged into windows, this time it is just a black desktop. weird...any ideas?

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• Can I run Ubuntu directly under Windows 8?

  - by huahsin68

  Text below is extract from the article, Windows 8 Tip: Virtualize with Hyper-V. Better still, Windows Virtual PC offered a feature called XP Mode, free for users of Windows 7 Professional, Enterprise, and Ultimate, which included a full working copy of Windows XP with Service Pack 3. But the big deal here is that as you installed applications in the virtual copy of XP, they would be made available through Windows 7’s Start Menu. And you could run these applications, side-by-side, with Windows 7 applications on the Windows 7 desktop. It was a seamless, integrated experience, ideal for those one-off application compatibility issues. I was thinking to install VirtualBox in Windows 8 and then run Ubuntu as guess OS. Since Hyper-V is a Type-0 hipervisor, may I know does this bring the same benefit if I have Ubuntu Linux install as a virtual guess OS? Meaning, if I turning the Ubuntu on (the guess OS), does the Ubuntu still able to access the hardware information like nVidia display card or processor information? I'm just curious to know can this be done?

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• How to make RHEL have persistent local hdd name?

  - by Mxx

  I have 2 identical Dell R720 servers running identical Oracle Enterprise Linux(RHEL)6.4. Both servers (supposedly) configured in exactly the same way. However, one of the servers is behaving differently. Every other reboot its local HDD name(and related partitions) flip from /dev/sda to /dev/sdj. This is problematic because both servers are configured for multipathd, and if this flip happens their config does not match and Oracle DB(or its clusterware) complains that nodes are not configured identically. Why does one server has a consistent device names while the other server keeps flipping back and forth? How can I make local hdd to consistently be /dev/sda? I suspect this might have something to do with udev but I'm not sure.

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• Duplicate of IPSEC certificate template not displaying

  - by Tim Brigham

  I am working on getting IPSEC working on computers outside my domain. I am unable to get a duplicate of the IPSec Offline Request template to show on the web interface. My CA is 2008 R2 Enterprise and the permissions on the template should be adequate to allow me access (my account has read and enroll). If I publish the original template it functions as desired. I also have other custom templates in use (although using autoenrollment). The duplicate is almost identical to the original, excepting that it has a longer validity period and the private key is marked as exportable. How do I debug at this point?

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• Script/scheduled task to clean up Dowloads folder (Windows 7)?

  - by Andrew

  My downloads folder is my primary connection to the internet (and thus the world), and has rapidly become a virtual junk drawer. I imagine I'm not alone here. What I'd like to do is have some sort of a script that -creates a new folder (named YYYY_MM Archive so it sorts nicely) -takes everything* inside of the Downloads folder (for the current user) -moves it to the new folder and have this run once/month. *(excluding previous archives) This strikes me as the type of thing Saw some answers on related questions that seemed to suggest that this is an eminently doable task in PowerShell. Is it? I'm on Windows 7 Enterprise.

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• hosting website on a private network

  - by razor

  i'm currently running a website off 3 linux servers. I'd like to setup a private network and only allow port 80 traffic to one of the servers. I'd also like to setup a vpn so only I can access the servers via ssh or any port for developing/debugging. How hard is this to setup and what do I need to get? Do enterprise/commercial routers have vpn functionality built in? how do I handle DNS? eg- www.mydomain.com would need to point to the router, which forwards traffic to the webserver. Do I set the A record to the router, and somehow tell the router which server to send the http request to? And how would I make server1.mydomain.com resolve to server1 within the private network (without editing host files)? Would I need to run my own DNS (eg- powerdns?) to do this?

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• Windows Remote Desktop with multiple monitors

  - by BDW

  I'm looking for a remote desktop product that will allow me to switch on the fly between how many monitors the desktop is using. This would be going from one Windows 7 machine to another, one is running Ultimate, the other Enterprise. I know I can use Windows RDP with multi-monitor support, but it seems that only allows me to use ALL monitors, and if I switch to a windowed view, I get huge scrollbars because I'm going from 3 monitors to 1 window. What I'm looking for is something that will allow me to switch from 1, 2, or 3 monitor displays without restarting the RDP and would end up with a true 1/2/3 display - ie, if I go from 3 monitors to 1, or a window, I don't get scrollbars. Is there any such product?

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• Sticking with Ubuntu 12.04 while heavily using PPA for newest software updates (Apache 2.4, PHP 5.5)

  - by MechaStorm

  I was wondering whether is it worthwhile to stick with Ubuntu 12.04 LTS until 14.04 comes or should I be switching to just the latest Ubuntu server version 13.10. My server needs are not enterprise heavy and previous thought to keep with LTS was simply to gain the security updates without having to upgrade the servers every couple months. But as we are moving forward with our software development, I have found that alot of the default version of software with 12.04 is way out of the date forcing me to up date via PPA or from source instead of from default apt-get. ie PHP 5.3 is on 12.04, and I'd like to get it to 5.5. Is it worthwhile to simply move to 13.10 in that situation? With the idea to move to 14.04 when it comes?

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• Users own mapped network drives disappear when I set a GPP mapped drive

  - by Kim

  All the clients use Windows 7 SP1 x64 Enterprise. The domain controllers are Windows Server 2008 R2. I have configured the GPP to map "\server\data" to first available drive letter starting with I:. The action is replace and I have set the Hide/Show this drive and Hide/Show all drives to "Show". I have set targeting to a specified security group. This works as expected and the drive is mapped to the correct users. The problem is that if the user has created their own mapped drives these mappings will disappear when the GPP mapping is applied. Only the mapped drives from the GPP is shown in Explorer. I have not found any other mention of this particular problem when I search the Internet and on TechNet there is no mention of what happens to drives already mapped.

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• why run a Linux shell command with &?

  - by George2

  I am using Red Hat Linux Enterprise version 5. Sometimes I notice people run command with a couple of & options. For example, in the below command, there are two &-signs. What are the function of them? Are they always used together with nohup? nohup foo.sh <parameters to specific the scripe> >& <log_file_name> & thanks in advance, George

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• How to effectively secure a dedicated server for intranet use?

  - by Mark

  I need to secure a dedicated server for intranet use, the server is managed so will have software based security, but what other security should be considered for enterprise level security? The intranet is a host for an ECM (Alfresco) managing and storing sensitive documents. As the information is sensitive we are trying to make it as secure as reasonably possible (requirement in UK law). We plan to encrypt the data on the database. It will be connected to via SSL encryption. Should we consider Hardware firewall, Private lan between the application server and database server?

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• Ctrl-Alt-F1 never gives prompt

  - by nispio

  When I press Ctrl+Alt+F1 in my Red Hat Enterprise Linux 6.4 (Santiago) I get a black screen with a blinking cursor, but I never get a login prompt. I can get back to my desktop with Ctrl+Alt+F7, and things work as normal. However, when I run sudo init 3 I get the same thing, but this time I am stuck at the screen and can't get back without a reboot. I'm not even sure where to start looking for the cause of this problem. Are the startup scripts that might be causing the problem or other system configurations that could lead to this? If this is not an known issue, what steps should I take to debug?

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• Lock manager stops responding (lockd/nfslock), but shows as running

  - by dwaynehoov

  Essentially, lock manager stops responding (lockd/nfslock), but shows as running as a kernel process. If I bounce portmap and nfslock, it has no effect. Doesn't show up in the portmapper registered services rpcinfo -p .. doesn't show nlockmgr. it just shows portmapper and status If I manually remount the drives, it fixes the issue. I'm assuming that the service (lockd) goes stale or hangs when there is no NFS activity? It seems like issuing a mount for NFS volumes "awakens" it and things work once that happens. Please help me nail this down for point me to somewhere to get more information on what might be happening. System info: Linux xxx.yyy.com 2.6.32-300.38.1.el5uek #1 SMP Thu Oct 18 11:51:13 PDT 2012 x86_64 x86_64 x86_64 GNU/Linux cat /etc/redhat-release Red Hat Enterprise Linux Server release 5.8 (Tikanga) cat /etc/oracle-release Oracle Linux Server release 5.8 Thanks

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• my.ini optimization on Windows 2008 R2 VPS

  - by MKphpDev

  I have a vmware VPS running Windows Server 2008 R2 Enterprise that has performance issues with MySQL. Every few minutes, MySQL stall for few seconds then responed to queries. I'm sure that my.ini need to be optimized, but unfortunately, I don't have any idea of my.ini configuration. What's running on the server: 2 small wordpress blogs, 1 vbulletin forums (approx. 1.2 GB database, and increasing), small database for some sort of plug-ins (no more than 4000 records) Server Info: Processor: Intel Xeon X5550 @ 2.67GHz, RAM: 6 GB (memory useage never exceeded 2 GB), MySQL 5.5, PHP 5.3.10, IIS 7 current my.ini: [mysqld] default-storage-engine=INNODB sql-mode="STRICT_TRANS_TABLES,NO_AUTO_CREATE _USER,NO_ENGINE_SUBSTITUTION" max_connections=250 myisam_max_sort_file_size=20G innodb_additional_mem_pool_size=256M innodb_flush_log_at_trx_commit=1 innodb_log_buffer_size=8M innodb_buffer_pool_size=512MB innodb_log_file_size=128M innodb_thread_concurrency=10 key_buffer_size = 512M myisam_sort_buffer_size = 8M join_buffer_size = 256K read_buffer_size = 256K sort_buffer_size = 256K table_cache = 4000 thread_cache_size = 200 wait_timeout = 30 connect_timeout = 10 tmp_table_size = 32M max_allowed_packet = 1M max_connect_errors = 10000 query_cache_size = 16M query_cache_limit = 2M query_cache_type = 1 query_cache_min_res_unit = 1024 query_prealloc_size = 16384 query_alloc_block_size = 16384 skip-external-locking read_rnd_buffer_size=1M max_heap_table_size=16M thread_concurrency=8 [mysqld_safe] open_files_limit = 8192 [mysqldump] quick max_allowed_packet = 16M [myisamchk] key_buffer_size = 128M sort_buffer_size = 128M read_buffer = 2M write_buffer = 2M any help with that, please?

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• reclaim space after moving indexes to file group

  - by Titan2782

  I have an extremely large database and most of the space is the index size. I moved several indexes to a different file group (just to experiment) but no matter what I do I cannot reduce the size of the MDF. I tried shrink database, shrink files, rebuilding clustered index. What can I do to reclaim that space in the MDF? I've moved 15GB worth of indexes to a different file group. Is it even possible to reduce my mdf by that same 15gb (or close to it)? SQL Server 2008 Enterprise

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• Will readyboost speed up a secondary partion or harddrive?

  - by Sebastian

  I'm building a new computer and plan on using a few spare USB sticks with readyboost to cache disk writes. I'll be running Windows 7 Enterprise SP1 x64 I have a single 2 TB disk, and plan to make a partition for windows (100 GB) and use the rest for data. I know Readyboost will work nicely for the C drive, but am unable to find any information on whether it will accelerate a second drive or partition. Just to clarify, I'm NOT trying to use the harddrive instead of the usb sticks. I'm trying to speed up the second partition using the USB sticks So, will readyboost work for a secondary partion or harddrive?

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• Schedule robocopy run

  - by xeonet

  I have Windows Server 2008 Enterprise. I need to copy files from network folder, I connected as a Z: drive. I need to schedule the copy. In scheduler I run it every 5 minutes. robocopy.exe Z:\ C:\destination /E I've tried to put it to .bat file, tried to write in scheduler, it doesn't help. I've set run with highest privilegies... Task Scheduler successfully completed task "\RoboCopy" , instance "{dd2d2d1c-4ef1-4e30-b226-4a77aa52dab9}" , action "C:\Windows\SYSTEM32\cmd.exe" with return code 16.

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• sa2 -A /var/log/sa/sa13: No such file or directory

  - by user53925

  I have systat version 7.0.2 and the /etc/sysconfig/sysstat has the entry HISTORY=27, this is on a redhat enterprise server 5.6, the cron setup for this is # run system activity accounting tool every minute * * * * * root /usr/lib64/sa/sa1 1 1 # generate a daily summary of process accounting at 23:53 53 23 * * * root /usr/lib64/sa/sa2 -A I get the following error from the cron sa2 -A find: /var/log/sa/sa13: No such file or directory, Looking at the directory /var/log/sa the files are created from sa01 through sa10 (sa1 created on sep1, sa2 created on sep2 and so on), then the rest of the files are from sa14 through to sa 31 (created from Aug 14 to Aug 31). I have not made any changes on the server so I am not sure why I am getting these error messages and is there a way to fix this?. Someone suggested creating empty files from sa11 through sa14 to fix this but I am not sure if this might mess up something .

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