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• Contract Lifecycle Management for Public Sector

  - by jeffrey.waterman

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} One thing Oracle never seems to get enough credit for is its consistent quest to improve its products, even the ones as established as its back-office solutions. Here is another example of one of the latest improvements: Contract Lifecycle Management for Public Sector, or CLM. The latest EBS module geared specifically for the Federal acquisition community. Our existing customers have been asking Oracle for years to upgrade its Advanced Procurement Suite to meet the complex procurement processes of the Federal Government. You asked; we listened. Oracle, with direct input from Federal agencies, subject matter experts, integration partners, and the Federal acquisition community, has expanded and deepened its procurement suite to meet the unique demands of the Federal acquisition community. New benefits/features include: Contract Line Item/Sub-Line Item (CLIN/SLIN) structures Configurable Document Numbering Complex Pricing Contract Types ( as per FAR Part 16) Option lines and exercising of options Incremental Funding capability Support for multiple document types (delivery orders, BPA call orders, awards, agreements, IDIQ contracts) Requisition lines to fund modifications Workload assignment and milestones Contract Action Reporting to FPDS-NG I’ve been conducting many tests over the past few months and have been quite impressed with the depth of features and the seamless integration to Federal Financials, specifically the funds control within the financials. Again, thank you for reading. If you have suggestions for future posts, please leave them in the comments section and I’ll take it from there.

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• links for 2011-01-31

  - by Bob Rhubart

  Do (Software) Architects Architect? "The first question, is 'Why is architect being used as a verb?' Mirriam-Webster dictionary does not contain a definition of architect as a verb, nor do many other recognized dictionaries." -- TheCPUWizard (tags: softwarearchitecture) Oracle Business Intelligence Blog: Gartner Magic Quadrant for BI Platforms 2011 "Oracle customers indicate they deploy the Oracle Business Intelligence Suite Enterprise Edition (OBIEE) platform to support among the most complex deployments in our survey." - Gartner (tags: oracle businessintelligence gartner) Oracle BI Server Modeling, Part 1- Designing a Query Factory (Oracle BI Foundation) Bob Ertl lays the groundwork for Business Intelligence modeling concepts with a look at "the big picture of how the BI Server fits into the system, and how the CEIM controls the query processing." (tags: oracle otn businessintelligence) Tom Graves: Modelling people in enterprise-architecture Tom says: "One of the key characteristics of ‘crossing the chasm’ to a viable whole-of-enterprise architecture is the explicit inclusion of people. In short, we need to be able to model and map where people fit in relation to the architecture. But there’s a catch. A big catch." (tags: entarch) Java developer webcasts for customers and partners (SOA Partner Community Blog) Jurgen Kress shares info on several upcoming online events focused on WebLogic. (tags: weblogic oracle otn soa) Business SOA: Data Services are bogus, Information services are real Steve Jones says: "The other day when I was talking about MDM a bright spark pointed out that I hated data services but wasn't MDM just about data services?" (tags: SOA MDM) Andrejus Baranovskis's Blog: Configuring Missing Contribution Folders for Oracle UCM 11g and WebCenter 11g PS3 Andrejus says: "After doing some research on UCM, we found that Folders_g component must be configured in UCM, for Contribution Folders to be enabled." (tags: oracle otn oracleace UCM webcenter enterprise2.0) Wim Coekaerts: Converting an Oracle VM VirtualBox VM into an Oracle VM Server image Wim Coekaerts offers a few simple steps to convert an existing Oracle VM VirtualBox image.  (tags: oracle otn virtualization virtualbox) Stefan Hinker: Secure Deployment of Oracle VM Server for SPARC This new paper from Stefan Hinker will help you understand the general security concerns in virtualized environments as well as the specific additional threats that arise out of them. (tags: oracle otn SPARC virtualization enterprisearchitecture) The EA Roadmap to Rationalize, Standardize, and Consolidate the IT Portfolio Enterprise IT is in a state of constant evolution. As a result, business processes and technologies become increasingly more difficult to change and more costly to keep up-to-date. (tags: entarch oracle otn)

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• What can I do to make sure my code gets maintained in a developer light environment?

  - by asjohnson

  I am a contract data analyst, so I bounce between jobs every 3-6 months, which I find to be a good fit for me, but it leads to some problems when it comes to coding. I mostly do statistics (I've asked a similar question on cross validated, but the answers there are not relevant here), but I have also found out that the business world loves excel and loves copying and pasting the same thing over and over again even more. This led me to learn how to write VBA scripts and then VB.NET programs to automate as many of these reports as I can. I am certain my programs are not the most elegant, but I put a good bit of effort into making sure they work under as many cases as I can test, I add in exceptions and try to code so the program can handle changes in the files that it processes, but there is a limit, if you remove a huge portion of the data, there is a good chance my program is going to trip up, which I accept will inevitably happen. Usually a pretty minor change in the code fixes the problem and I do try and comment my code and make it readable under the assumption that some other person will have to read it some day. My problem is that I generally get put on teams of folks with essentially no experience with programming (like VBA would be a huge stretch for anyone I work directly with). I am wondering what I should be doing as the person that wrote the code to do my best to keep it maintained. I have two approaches in mind (outlined next), but would be very happy to get any advice. Solution 1: Find the more tech savvy coworkers and run them through the programs and what basic changes can be made. Honestly automating excel is about as easy as it can get when it comes to programming, so I feel like I could teach someone the basics of maintaining it pretty quick. Solution 2: Get in touch with the IT department and show them what is going on and maybe they will be able to help. The problem here is that the IT department is constantly swamped (as I'm sure many of you know) and I feel like kind of a jerk for dumping more things on them. I do leave my personal email address with places and am willing to answer quick questions via email, but I view the need for more exhaustive maintenance as something of an inevitability and would like to make sure I do my due diligence to make sure it gets done. I imagine some combination of the two approaches outlined there, but is there any kind of heads up I should give IT? I feel like I would be annoyed if I started getting requests to fix a program that I had never seen from some random guy that is no longer there.

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• links for 2011-01-12

  - by Bob Rhubart

  WebCenter Spaces 11g PS2 Template Customization (Javier Ductor's Blog) "Recently, we have been involved in a WebCenter Spaces customization project. A customer sent us a prototype website in HTML, and we had to transform Spaces to set the same look and feel as in the prototype..." Javier Ductor (tags: oracle otn webcenter enteprise2.0) Matt Carter: Risky Business "Incorporating risk detection and mitigation capabilities into apps is becoming all the rage. There are plenty of real-life examples of cases where prevention of cyber-security threats and fraudsters might have kept governments and companies out of the news, and with more money in their accounts." (tags: oracle otn security middleware) John Brunswick: 5 Surprisingly Good Benefits of Corporate Blogs "Some may still propose that not all corporations are going to be able to provide the five benefits above and are more focused around shameless self promotion of products and services.  If that is the case, that corporation is most likely not producing something of high value." - John Brunswick (tags: oracle otn enterprise2.0 blogging) InfoQ: IT And Architecture: Inside-Out Perspectives The software industry is in disarray, costs are escalating, and quality is diminishing. Promises of newer technologies and processes and methodologies in IT are still far from materializing on any significant scale. Bruce Laidlaw and Michael Poulin - each with more than 30 years of experience compared notes on the past and present of IT and provide insights on what IT needs to make progress. (tags: ping.fm) SOA & Middleware: Canceling a running composite instance - example Useful tips from Niall Commiskey. (tags: soa middleware oracle) BPEL 11.1.1.2 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations (Oracle E-Business Suite Technology) "A new certification was released simultaneously with the E-Business Suite 12.1.3 Maintenance Pack late last year: the use of BPEL 11g Version 11.1.1.2 with E-Business Suite 12.1.3." -- Steven Chan (tags: oracle bpel) Marc Kelderman: OSB: Deploy Service Level Agreement (SLA), aka Alert Rule "The big issue with these SLAs is the deployment. If you have dozens of services, with multiple operations, and you have a lot of environments it takes a while to create them...[But] I have a nice workaround." - Mark Kelderman  (tags: oracle otn soa osb sla) @myfear: Java EE 7 - what's coming up for 2012? First hints. "Even if the actual Java EE 6 version is still not too widespread, we already have seen the first signs of the next EE 7 version written to the sky." -- Markus "myfear" Eisele (tags: oracle otn oracleace java)

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• 80 Years of Supplier Misinformation: How can Oracle Supplier Hub Help?

  - by Mala Narasimharajan

  By Mark Peachy       Well, we're down to the final week before this year's Oracle Open World conference kicks-off on Sunday and there's still plenty of work to be done to be ready in time.  One of the great benefits I think that attendees get from Open World is the opportunity to listen to other organizations talk about their implementation experiences.  Typically, these sessions provide hugely valuable insights that have been gained during a deployment, delivering a wealth of practical information on what it really takes to get an organization up and running with a new module or a revamped business process.And I'm not just saying this because we're lucky enough to have one of our early implementers join us for this year's Supplier Hub/Supplier Lifecycle Management MDM session!  With a multi-phased deployment underway, this customer is working to fix a long, 80-year history without much in the way of formal processes or tools to manage all of their accumulated supplier information.  Faced with a mess of supplier details, they had been challenged to efficiently track supplier spend, monitor performance, maintain qualification information or carry out meaningful risk analysis.  Join us on Wednesday to hear how they are addressing these issues and the plans they have to evolve their supplier management techniques - it's a great story.CON9242:  Oracle Supplier Lifecycle Management and Oracle Supplier Hub for Better Supply Base Management Wednesday, October 3rd at 1:15 PM                                                                                                                                                InterContinental Hotel, Sutter Suite

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• Oracle GoldenGate: Knowledge Document Series Post #2

  - by Doug Reid

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• WebCenter Customer Spotlight: American Home Mortgage

  - by Michelle Kimihira

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary American Home Mortgage Servicing Inc. (AHMSI) is a 3,000 employee company based in Coppell, Texas and provides services to homeowners and loan investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans. AHMSI implemented a public-facing secure Web portal using Oracle WebCenter Suite to help investors make informed decisions more quickly and automated much of the investor approval process AHMSI reduced the time needed to process loan modification from approximately 30 days to one week.  UsingOracle WebCenter Content AHMSI can now share strategic & sensitive content in compliance with the various governance regulations.  Company OverviewAmerican Home Mortgage Servicing Inc. provides services to homeowners and loan investors. Whether a borrower holds a traditional, Alt-A, payment option, or subprime loan, the company's highly trained experts are committed to providing high levels of service as they work to address each customer's needs. AHMSI also carefully manages the loan portfolios of investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans.  Challenges AHMSI’s biggest challenge was to improve security by minimizing the use of e-mail and FTP sites to share sensitive mortgage loan data with third parties, including estate investors.  Solutions AHMSI implemented Oracle WebCenter Suite to deploy a public-facing Web portal, enabling authorized external users to view content stored on the content server and Oracle WebCenter Content  to create a secure storage area for daily, weekly, and monthly reports. They leveraged the standard group spaces in Oracle WebCenter Portal to enable business users to collaborate more effectively.  Results By automating much of the investor approval process, they reduced the time needed to process loan modifications from approximately 30 days to one week and greatly minimized the use of e-mail and FTP sites to share information. Investors can now view supporting materials including real-time loan information and call center data to help them make more informed decisions more quickly.  The implemented solution complies with various government regulations in dealings with real estate investors.  “To maintain our commitment to providing customers with the highest possible levels of services while creating a competitive advantage for our business, we needed to be able to share strategic and sensitive content in a safe and secure manner. With Oracle WebCenter, we have a flexible and modern user experience platform that allows us to securely, reliably and efficiently manage our portfolio of sensitive data and share it with our business partners. This not only helps ensure compliance with various government regulations, it accelerates processes and supports more informed decision making.” Vince Holt, Manager, Application Management, American Home Mortgage Servicing, Inc.  Additional Information AHMSI Customer Snapshot  Oracle WebCenter Suite Oracle WebCenter Content Oracle WebCenter Portal Oracle Fusion Middleware

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• Live CD has black screen HP DV6

  - by Shaun Killingbeck

  Attempting to install/try ubuntu (11.10, 12.04) on my new laptop, using a liveCD (and tried USB). I get the purple screen (with the man/keyboard at the bottom) and after that the screen flashes bright white before going black. Ubuntu continues to load in the background, with login sound etc but the screen is off. I have tried as many different solutions as I could find including: using nomodestep, xforcevesa, i915.modeset=0, and also now i915.modeset=1 in boot options (seperately): varying consequences, but either I end up at a blinking cursor with no prompt, a command line (startx fails: no screen found), or the original blank screen again Tried booting from VirtualBox - it crashes at the same place the screen would go blank when using a CD/USB tried 11.04: I don't have this problem BUT when trying to install, I get a ubi-partman error 141 (possibly down to the three partitions that came on my laptop... not sure why HP needed there own separate partition for HP Tools...) Model: HP Pavillion DV6 6B08SA Processor: AMD Quad-Core A6-3410MX APU with Radeon HD 6545G2 Dual Graphics (1.6 GHZ 4 MB L2 cache ) Chipset: AMD RS880M Any help would be greatly appreciated. I just want to be able to partition the drive and install Ubuntu. I'm assuming the issue is graphics card related, although I have no confirmation of that. Update: Tried the ?orkarounds on https://wiki.ubuntu.com/X/Troubleshooting/BlankScreen - set gfxpayload=text changed nothing, removing splash did nothing and setting vesafb.nonsense=1 did nothing either. I'd like to be able to collect some log information somehow, but I can't get to a command line from the liveCD. tried using the latest 12.04 beta, same issue tried nomodeset without splash or quiet. get the following (tail of) output before it freezes on that screen: * Starting configure network device security [OK] * Starting configure network device [OK] [ 25.720899] ieee80211 phy0: w1_ops_config: change monitor mode: false (implement) [ 25.720923] ieee80211 phy0: w1_ops_config: change power-save mode: false (implement) * Starting restore sound card(s') mixer state(s) [fail] [ 25.721849] ieee80211 phy0: w1_ops_bss_info_changed: qos enabled: false (implement) * Stopping save kernel messages [OK] * Starting bluetooth [OK] * PulseAudio configured for per-user sessions saned disabled; edit /etc/default/saned [ 25.988016] hci_cmd_timer: hci0 command tx timeout [ 26.207225] bad LUN (0:1) [ 26.223735] bad target number (1:0) [ 26.252111] bad target number (2:0) [ 26.272170] bad target number (3:0) [ 26.300154] bad target number (4:0) [ 26.328162] bad target number (5:0) [ 26.344180] bad target number (6:0) [ 26.368142] bad target number (7:0) * Checking battery state... [OK] * Stopping System V runlevel capability [OK] Does this give any indication of the problem? the false (implement) messages also reappear when I press the power button to ask it to shutdown, followed by a [fail] status for killing remaining processes.

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• What is the difference between development and R&D?

  - by MainMa

  I was asked by a colleague to explain clearly the difference between ordinary development and research and development (R&D) and was unable to do it. After reading Wikipedia, I still don't have the precise answer. According to Wikipedia (slightly modified): There are two primary models: In one model, the primary function is to develop new products; in the other model, the primary function is to discover and create new knowledge about scientific and technological topics for the purpose of uncovering and enabling development of valuable new products, processes, and services. The first model is confusing. Does it mean that development (not R&D) consists exclusively in adding new features to a product, solving bugs and doing maintenance? What if something which was previously developed as a new feature becomes a separate product? The second model is less confusing, but still, how to qualify whether something is new knowledge or existent knowledge which is just rediscovered? Later, Wikipedia adds that ordinary development is different from R&D because of its: nearly immediate profit or immediate improvement. It's still not clear enough. How to qualify "nearly immediate profit"? What if a task has an immediate profit but requires heavy research? Or if it is basic but has uncertain profit, like the enforcement of a common style over the codebase? For example, does it belong to development or R&D to: Develop an engine which abstracts the access to the database, simplifying and shortening enormously the code of other applications (existent or ones which will be written in future) which should access to the database? Establish a new service-oriented architecture for the entire organization of company resources, in order to move from a bunch of separate and autonomous applications to a set of well-organized, interconnected web services, like what is used by Amazon? Design a new communication protocol to allow faster replication of data between two data centers of the company? Conceive a new type of software testing while working on a specific product, knowing that this type of testing will improve/simplify the testing process? Prove that Functional programming is more appropriate than OOP for a specific application, based on evidence, logic and previous experience? Enhance the existent application by adding gestures on tactile screens, after doing studies and testing that shows that those gestures improve the productivity of the users by a ratio of at least 1.4 for a precise set of tasks? Find a way to strongly enhance the Power usage effectiveness (PUE) of a data center? Create a Domain-Specific Language (DSL)? In short, how could I determine whether I'm doing R&D while working on something?

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• Becoming the well-integrated content company (and combating AIUTLVFS)

  - by Lance Shaw

  Every single day, each of us create more and more content. Sometimes it is brand new material and many times it is iterations of existing content, but no one would argue that information and content growth is growing at an almost exponential rate. With all this content being created and stored, a number of problems naturally arise. One of the most common issues that users run into is "Am I Using The Latest Version of this File Syndrome", or AIUTLVFS. This insidious syndrome is all too common and results in ineffective, poor or downright wrong business decisions being made.  When content or files are unavailable or incorrect within the scope of key business processes, the chance for erroneous and costly business decisions is magnified even further. For many companies, the ideal scenario is to be able to connect multiple business systems, both old and new, into one common content repository.  Not only does this reduce content duplication, it also helps guarantee that everyone in various departments is working off the proverbial "same page".  Sounds simple - but for many organizations, the proliferation of file shares, SharePoint sites, and other storage silos of content keep the dream of a more efficient business a distant one. We've created some online assets to help you in your evaluation and eventual improvement of your current content management and delivery systems. Take a few minutes to check out our Online Assessment Tool.  It's quick, easy and just might provide you with insights into how you can improve your current content ecosystem. While you are there, check out our new Infographic that outlines common issues faced by companies today. Feel free to save our informative Infographic PDF and share it with business colleagues and your management to help them understand the business costs and impact of inaction. Together we can stop AIUTLVFS in its tracks and run our businesses more effectively than ever. Additionally, we hope you will take a few minutes to visit our new and informative webpages dedicated to the value of a well connected, fully integrated content management system. It's a great place to learn more about how integrating WebCenter Content into your infrastructure can lower your operational costs while boosting process and worker efficiency.

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• Partner Webcast – Oracle SOA Suite 12c: Connect 4 Cloud, Mobile, IoT with On-premise - August 28th 2014

  - by JuergenKress

  Thursday August 28th 2014 SOA Suite 12c Webcast The pace of new business projects continues to grow from increasing customer self-service to seamlessly connecting all your back office and in-the-field applications. At the same time increased integration complexity may seem inevitable as organizations are suddenly faced with the requirement to support three new integration challenges: » Cloud Integration - integrate with the cloud, rapidly integrate a growing list of cloud applications with existing applications » Mobile Integration - the urgency to mobile-enable existing applications » IoT Integration - begin development on the latest trend of connecting Internet of Things (IoT) devices to your existing infrastructure. Join this webcast to get an overview of what is in Java 8 from a business perspective and how with Java 8, you are uniquely positioned to extend innovation in your solutions through the largest, open, standards-based, community-driven platform. Oracle SOA Suite 12c Oracle SOA Suite 12c, the latest version of the industry’s most complete and unified application integration and SOA solution, aims to simplify, accelerate and optimize integrations. Oracle SOA Suite 12c and its associated products, Oracle Managed File Transfer, Oracle Cloud and Application Adapters, B2B and healthcare integration, offer the industry’s most highly integrated platform for solving the increased integration challenges. Oracle SOA Suite 12c is a complete, integrated and best-of-breed platform. It enables next generation integration capabilities through A unified toolset for the development of services and composite applications. A standards-based platform that is service enabled and easily consumable by modern web applications, allowing enterprises to quickly and easily adapt to changes in their business and IT environments. Greater visibility, controls and analytics to govern how services and processes are deployed, reused and changed across their entire lifecycle. Join us to find out more about the new features of Oracle SOA Suite 12c and how it enables you to reduce time to market for new project integration and to reduce integration cost and complexity. Oracle SOA Suite is the ability to simplify by integrating the disparate requirements of cloud, mobile, and IoT devices with existing on-premise applications. Agenda: Oracle SOA Suite 12c new Features Cloud Integration Mobile Enablement Interent of Things (IoT) Summary - Q&A For details please visit our registration page here. Thursday, Aug 28th 2014 10am CET  (9am GMT / 11am EEST SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: SOA Suite 12c,Community,Oracle SOA,Oracle BPM,OPN,Jürgen Kress,SOA

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• WebCenter Customer Spotlight: Indecopi

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryIndecopi Optimizes Patent Approval Management and Accelerates Customer Service Times by 40% Indecopi is a decentralized public agency that promotes the country’s markets and protects consumer rights. It promotes fair and honest competition and safeguards all forms of intellectual property through three directorates: Author’s Rights, Inventions and New Technologies, and Trademarks. The business challenge was to unify the agency’s technology infrastructure to create a business process management strategy, consolidate the organization’s Web platform and improve and automate information services for citizens and businesses, and streamline patent procedures by digitizing documentation. Indecopi optimized patent information services , organized information, provided around-the-clock online access to users, and developed a Web site that provides internal and external users access to DIN information, such as patent documentation, through a user-friendly interface. Indecopi achieved impressive business result by reducing use of paper files by 50%, accelerating transaction approvals,  reduce nonvalue-added activities by 85% and  accelerated customer service times by 40%. Company OverviewPeru’s Instituto Nacional de Defensa de la Competencia y de la Protección de la Propiedad Intelectual (Indecopi), the National Institute for the Defense of Competition and Protection of Intellectual Property, is a decentralized public agency that promotes the country’s markets and protects consumer rights. It promotes fair and honest competition and safeguards all forms of intellectual property through three directorates: Author’s Rights, Inventions and New Technologies, and Trademarks. Business ChallengesIndecopi's challenge was to unify the agency’s technology infrastructure to create a business process management strategy, starting with the Directorate of Inventions and New Technologies (DIN), consolidate the organization’s Web platform to meet new demands for software and process development, such as for patent applications, and improve and automate information services for citizens and businesses and streamline patent procedures by digitizing documentation. Solution DeployedIndecopi optimized patent information services with Oracle Business Process Management, automating processes to deliver expedient searches, and to create new services, such as alerts to users. They organized information and provided around-the-clock online access to users with Oracle WebCenter Content. In addition they used Oracle WebLogic Server to develop a Web site that provides internal and external users access to DIN information, such as patent documentation, through a user-friendly interface. Business Results Indecopi achieved impressive business results Reduced use of paper files by 50% Accelerated transaction approvals  reduce nonvalue-added activities, such as manual document copying to obtain patents, by 85% Accelerated customer service times by 40% by optimizing procedures, such as searches and online information related to granting patents “Oracle Business Process Manager has been a paradigm shift in process management. By digitalizing and automating our patents information services, we can now manage everything in the simplest way possible, expanding our options for the creation of new services.” Sergio Rodríguez, Assistant Director, Inventions and New Technologies Directorate, Instituto Nacional de Defensa de la Competencia y la Propiedad Intelectual Additional Information Indecopi Customer Snapshot Oracle WebCenter Content

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• Reporting on common code smells : A POC

  - by Dave Ballantyne

  Over the past few blog entries, I’ve been looking at parsing TSQL scripts in a variety of ways for a variety of tasks.  In my last entry ‘How to prevent ‘Select *’ : The elegant way’, I looked at parsing SQL to report upon uses of SELECT *.  The obvious question leading on from this is, “Great, what about other code smells ?”  Well, using the language service parser to do that was turning out to be a bit of a hard job,  sure I was getting tokens but no real context.  I wasn't even being told when an end of statement had been reached. One of the other parsing options available from Microsoft is exposed in the assembly ‘Microsoft.SqlServer.TransactSql.ScriptDom’,  this is ,I believe, installed with the client development tools with SQLServer.  It is much more feature rich than the original parser I had used and breaks a TSQL script into intuitive classes for analysis. So, what sort of smells can I now find using it ?  Well, for an opening gambit quite a nice little list. Use of NOLOCK Set of READ UNCOMMITTED Use of SELECT * Insert without column references Explicit datatype conversion on Sargs Cross server selects Non use of two-part naming convention Table and Query hint usage Changes in set options Use of single line comments Use of ordinal column positions in ORDER BY clause Now, lets not argue the point that “It depends” as smells on some of these, but as an academic exercise it is quite interesting.  The code is available from this link :https://www.dropbox.com/s/rfk32sou4fzl2cw/TSQLDomTest.zip  All the usual disclaimers apply to this code, I cannot be held responsible for anything ranging from mild annoyance through to universe destruction due to the use of this code or examples. The zip file contains a powershell script and my test cases.  The assembly used requires .Net 4 to run, which means that you will need powershell 3 ( though im running through PowerGUI and all works ok ) .  The code searches for all .sql files in the folder hierarchy for the workingpath,  you can override this if you want by simply changing the $Folder variable, and processes each in turn for the smells.  Feedback is not great at the moment, all it does is output to an xml file (Smells.xml) the offset position and a description of the smell found. Right now, I am interested in your feedback.  What do you think ?  Is this (or should it be) more than an academic exercise ?  Can tooling such as this be used as some form of code quality measure ?  Does it Work ? Do you have a case listed above which is not being reported ? Do you have a case that you would love to be reported ? Let me know , please mailto: [email protected]. Thanks

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• Driving Growth through Smarter Selling

  - by Samantha.Y. Ma

  With the proliferation of social media and mobile technologies, the world of selling and buying has drastically changed, as buyers now have access to more information than they did in the past. In fact, studies have shown that buyers complete 60 percent of the buying process before they even engage with a salesperson. The old models of selling no longer work effectively; and the new way of selling is driven by customer insights. To succeed, sales need to be proactive, not reactive. They need to engage with the customer early, sometimes even before the customer’s needs are fully understood. In fact, the best sales reps prescribe a solution that the customer doesn't even know they need, often by leveraging social media to listen, engage and collaborate with peers. And they fully tap into the power of analytics and data to drive results.  Let’s look at some stats regarding challenges facing sales today. According to recent studies, sales reps spend 78 percent of their time doing administrative things -- such as planning, searching for information, data entry -- and only 22 percent of the time actually selling. Furthermore, 40 percent of B2B sales reps miss their quota, and only 3 percent of companies can say with confidence that their forecasts are “always accurate.” How do you drive growth in this modern day and age? It's not just getting your sales teams to work harder; it's helping them work smarter and providing them with a solution they want to use, on the device(s) they already know, giving them critical insights and tools to be more productive, increase win rates, and close deals faster. Oracle Sales Cloud was designed to do exactly that. It enables smarter selling that allows reps to sell more, managers to know more, and companies to grow more.  Let’s face it—if all CRM solutions worked well, sales executives wouldn’t be having the same headaches as they had in the past. Join Oracle’s Thomas Kurian and Doug Clemmans on Tuesday, October 22 as they explain: • How today’s sales processes have rendered many CRM systems obsolete • The secrets to smarter selling, leveraging mobile, social, and big data • How Oracle Sales Cloud enables smarter selling—as proven by Oracle and its customers Take the first step down the path toward smarter selling. With Oracle Sales Cloud, reps sell more, managers know more, and companies grow more.

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• ITT Corporation Goes Live on Oracle Sales and Marketing Cloud Service (Fusion CRM)!

  - by Richard Lefebvre

  Back in Q2 of FY12, a division of ITT invited Oracle to demo our CRM On Demand product while the group was considering Salesforce.com. Chris Porter, our Oracle Direct sales representative learned the players and their needs and began to develop relationships. We lost that deal, but not Chris's persistence. A few months passed and Chris called on the ITT Shape Cutting Division's Director of Sales to see how things were going. Chris was told that the plan was for the division to buy more Salesforce.com. In fact, he informed Chris that he had just sent his team to Salesforce.com training. During the conversation, Chris mentioned that our new Oracle Sales Cloud Service could run with Outlook. This caused the ITT Sales Director to reconsider the plan to move forward with our competition. Oracle was invited back to demo the Oracle Sales and Marketing Cloud Service (Fusion CRM) and after it concluded, the Director stated, "That just blew your competition away." The deal closed on June 5th , 2012 Our Oracle Platinum Partner, Intelenex, began the implementation with ITT on July 30th. We are happy to report that on September 18th, the ITT Shape Cutting Division successfully went live on Oracle Sales and Marketing Cloud Service (Fusion CRM). About: ITT is a diversified leading manufacturer of highly engineered critical components and customized technology solutions for growing industrial end-markets in energy infrastructure, electronics, aerospace and transportation. Building on its heritage of innovation, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. Founded in 1920, ITT is headquartered in White Plains, NY, with 8,500 employees in more than 30 countries and sales in more than 125 countries. The ITT Shape Cutting Division provides plasma lasers and controls with the Burny, Kaliburn, and AMC brands. Oracle Fusion Products: Oracle Sales and Marketing Cloud Service (Fusion CRM) including: • Fusion CRM Base • Fusion Sales Cloud • Fusion Mobile and Desktop Integration • Automated Forecasting Adoption Model: SaaS Partner: Intelenex Business Drivers: The ITT Shape Cutting Division wanted to: better enable its Sales Force with email and mobile CRM capabilities simplify and automate its complex sales processes centrally manage and maintain customer contact information Why We Won: ITT was impressed with the feature-rich capabilities of Oracle Sales and Marketing Cloud Service (Fusion CRM), including sales performance management and integration. The company also liked the product's flexibility and scalability for future growth. Expected Benefits: Streamlined accurate forecasting Increased customer manageability Improved sales performance Better visibility to customer information

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• Who Are the BI Users in Your Neighborhood?

  - by [email protected]

  By Brian Dayton on March 19, 2010 10:52 PM Forrester's Boris Evelson recently wrote a blog titled "Who are the BI Personas?" that I enjoyed for a number of reasons. It's a quick read, easy to grasp and (refreshingly) focuses on the users of technology VS the technology. As Evelson admits, he meant to keep the reference chart at a high-level because there are too many different permutations and additional sub-categories to make such a chart useful. For me, I wouldn't head into the technical permutations but more the contextual use of BI and the issues that users experience. My thoughts brought up more questions than answers such as: Context: - HOW: With the exception of the "Power User" persona--likely some sort of business or operations analyst? - WHEN: Are they using the information to make real-time decisions on the front lines (a customer service manager or shipping/logistics VP) or are they using this information for cumulative analysis and business planning? Or both? - WHERE: What areas of the business are more or less likely to rely on BI across an organization? Human Resources, Operations, Facilities, Finance--- and why are some more prone to use data-driven analysis than others? Issues: - DELAYS & DRAG ON IT?: One of the persona characteristics Evelson calls out is a reliance on IT. Every persona except for the "Power User" has a heavy reliance on IT for support. What business issues or delays does that cause to users? What is the drag on IT resources who could potentially be creating instead of reporting? - HOW MANY CLICKS: If BI is being used within the context of a transaction (sales manager looking for upsell opportunities as an example) is that person getting the information within the context of that action or transaction? Or are they minimizing screens, logging into another application or reporting tool, running queries, etc.? Who are the BI Users in your neighborhood or line of business? Do Evelson's personas resonate--and do the tools that he calls out (he refers to it as "BI Style") resonate with what your personas have or need? Finally, I'm very interested if BI use is viewed as a bolt-on...or an integrated part of your daily enterprise processes?

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• Issues with LVM partition size in Server 13.04

  - by Michael

  I am new to ubuntu and a little confused about how hard drive partitions and LVM works. I remember setting up Ubuntu server 13.04 and telling to to use 1TB of a 3TB server. Well I have maxed that out with blu-ray rips and want the rest of the drive for space. On log-in it says: System load: 2.24 Processes: 179 Usage of /: 88.7% of 912.89GB Users logged in: 0 Memory usage: 6% IP address for p5p1: 192.168.0.100 Swap usage: 0% => / is using 88.7% of 912.89GB lvdisplay outputs: --- Logical volume --- LV Path /dev/DeathStar-vg/root LV Name root VG Name DeathStar-vg LV Write Access read/write LV Creation host, time DeathStar, 2013-05-18 22:21:11 -0400 LV Status available # open 1 LV Size 2.70 TiB Current LE 707789 Segments 2 Allocation inherit Read ahead sectors auto - currently set to 256 Block device 252:0 --- Logical volume --- LV Path /dev/DeathStar-vg/swap_1 LV Name swap_1 VG Name DeathStar-vg LV Write Access read/write LV Creation host, time DeathStar, 2013-05-18 22:21:11 -0400 LV Status available # open 2 LV Size 3.75 GiB Current LE 959 Segments 1 Allocation inherit Read ahead sectors auto - currently set to 256 Block device 252:1 vgdisplay outputs: VG Name DeathStar-vg System ID Format lvm2 Metadata Areas 1 Metadata Sequence No 4 VG Access read/write VG Status resizable MAX LV 0 Cur LV 2 Open LV 2 Max PV 0 Cur PV 1 Act PV 1 VG Size 2.73 TiB PE Size 4.00 MiB Total PE 715335 Alloc PE / Size 708748 / 2.70 TiB Free PE / Size 6587 / 25.73 GiB df outputs: Filesystem 1K-blocks Used Available Use% Mounted on /dev/mapper/DeathStar--vg-root 957238932 848972636 59634696 94% / none 4 0 4 0% /sys/fs/cgroup udev 1864716 4 1864712 1% /dev tmpfs 374968 1060 373908 1% /run none 5120 4 5116 1% /run/lock none 1874824 148 1874676 1% /run/shm none 102400 24 102376 1% /run/user /dev/sda2 234153 56477 165184 26% /boot And fdisk /dev/sda -l outputs: Disk /dev/sda: 3000.6 GB, 3000592982016 bytes 255 heads, 63 sectors/track, 364801 cylinders, total 5860533168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk identifier: 0x00000000 Device Boot Start End Blocks Id System /dev/sda1 1 4294967295 2147483647+ ee GPT Partition 1 does not start on physical sector boundary. I just don't know what to make of all this and am not sure how I can make it use all 2.73TBs. Thanks in advance for any help. EDIT-- Yes I did make changes to the LVM Config, but it didnt do anything. As requested, output of parted -l /dev/sda Model: ATA WDC WD30EFRX-68A (scsi) Disk /dev/sda: 3001GB Sector size (logical/physical): 512B/4096B Partition Table: gpt Number Start End Size File system Name Flags 1 1049kB 2097kB 1049kB bios_grub 2 2097kB 258MB 256MB ext2 3 258MB 3001GB 3000GB lvm Model: ATA WDC WD30EFRX-68A (scsi) Disk /dev/sdb: 3001GB Sector size (logical/physical): 512B/4096B Partition Table: msdos Number Start End Size Type File system Flags Model: Linux device-mapper (linear) (dm) Disk /dev/mapper/DeathStar--vg-swap_1: 4022MB Sector size (logical/physical): 512B/4096B Partition Table: loop Number Start End Size File system Flags 1 0.00B 4022MB 4022MB linux-swap(v1) Model: Linux device-mapper (linear) (dm) Disk /dev/mapper/DeathStar--vg-root: 2969GB Sector size (logical/physical): 512B/4096B Partition Table: loop Number Start End Size File system Flags 1 0.00B 2969GB 2969GB ext4

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• EBS Accounts Payables Customer Advisory

  - by cwarticki

  Blogging to let you know of an important set of Oracle Payables patches that were released for R12.1 customers.  Accounts Payable Customer Advisory: Dear Valued Oracle Support Customer, Since the release of R12.1.3 a number of recommended Payables patches have been made available as standalone patches, to help address important business process incidents. Adoption of these patches is highly recommended. To further facilitate adoption of these Payables patches Oracle has consolidated them into a single Recommended Patch Collection (RPC). The RPC is a collection of recommended Payables patches created with the following goals in mind: Stability: Help address issues that are identified by Oracle Development and Oracle Software Support that may interfere with the normal completion of important business processes such as period close. Root Cause Fixes: Help make available root cause fix for data integrity that may delay period close, normal invoice flow and other business actions. Compact: Keep the file footprint as small as possible to help facilitate the install process and minimize testing. Granular: Collection of patches based on functional area that allows customer to apply, based on their individual needs and goals, all three RPC’s at once or in phases. Payables: -          New AP RPC (14273383:R12.AP.B) has all data corruption root cause fixes known to date plus tons of other crucial fixes (Note: 1397581.1). -          Companion must have RPCs: o   Note: 1481221.1: R12.1: Payments Recommended Patch Collection (IBY RPC), August 2012 o   Note: 1481235.1: R12.1: E-Business Tax Recommended Patch Collection (ZX RPC), August 2012 o   Note: 1481222.1: R12.1: Sub Ledger Accounting (SLA) Recommended Patch Collection (XLA RPC), August 2012 -          This time we beat the system far harder on testing and it held up remarkably well. We could not get any data corruption events in the Invoice Cancel/Discard flow (that is the #1 generator) neither we could cause Orphan Events in the system. Therefore this is very good code. Financials: -          ALL FIN modules now have RPCs: full listing is in (Note: 954704.1)

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• Common SOA Problems by C2B2

  - by JuergenKress

  SOA stands for Service Oriented Architecture and has only really come together as a concrete approach in the last 15 years or so, although the concepts involved have been around for longer. Oracle SOA Suite is based around the Service Component Architecture (SCA) devised by the Open SOA collaboration of companies including Oracle and IBM. SCA, as used in SOA suite, is designed as a way to crystallise the concepts of SOA into a standard which ensures that SOA principles like the separation of application and business logic are maintained. Orchestration or Integration? A common thing to see with many people who are beginning to either build a new SOA based infrastructure, or move an old system to be service oriented, is confusion in the purpose of SOA technologies like BPEL and enterprise service buses. For a lot of problems, orchestration tools like BPEL or integration tools like an ESB will both do the job and achieve the right objectives; however it’s important to remember that, although a hammer can be used to drive a screw into wood, that doesn’t mean it’s the best way to do it. Service Integration is the act of connecting components together at a low level, which usually results in a single external endpoint for you to expose to your customers or other teams within your organisation – a simple product ordering system, for example, might integrate a stock checking service and a payment processing service. Process Orchestration, however, is generally a higher level approach whereby the (often externally exposed) service endpoints are brought together to track an end-to-end business process. This might include the earlier example of a product ordering service and couple it with a business rules service and human task to handle edge-cases. A good (but not exhaustive) rule-of-thumb is that integrations performed by an ESB will usually be real-time, whereas process orchestration in a SOA composite might comprise processes which take a certain amount of time to complete, or have to wait pending manual intervention. BPEL vs BPMN For some, with pre-existing SOA or business process projects, this decision is effectively already made. For those embarking on new projects it’s certainly an important consideration for those using Oracle SOA software since, due to the components included in SOA Suite and BPM Suite, the choice of which to buy is determined by what they offer. Oracle SOA suite has no BPMN engine, whereas BPM suite has both a BPMN and a BPEL engine. SOA suite has the ESB component “Mediator”, whereas BPM suite has none. Decisions must be made, therefore, on whether just one or both process modelling languages are to be used. The wrong decision could be costly further down the line. Design for performance: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: C2B2,SOA best practice,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Dadaism and Agility

  - by alexhildyard

  We all have our little bugbears, and something that has given me particular pause over the years is the place of Agility in the software development life cycle. While I have seen it used successfully on both small and Enterprise-level projects, I have also seen many instances in which long-standing technical debt has also originated under its watch. Ironically the problem in such cases seems to me not that the practitioners in question have failed to follow due process (Test, Develop, Refactor -- a common "what" of Agile), but basically that they have missed the point (the "why" of Agile). It's probably a sign of my age that I'm much more interested in the "why" than the "what", since I feel that the latter falls out naturally from the former, but that this is not a reciprocal relationship.Consider Dadaism, precursor to the Surrealist movement in the early part of the twentieth century. Anyone could stand up and proclaim he or she was Dada; anyone could write cut-ups, or pull words out a hat, or produce gibberish on duelling typewriters under the inspiration of Dada. And all that took place at such performances was a manifestation of Dada, and all the artefacts that resulted were also Dada. Hence one commentator's engimatic observation that 'when one speaks of Dada, then one speaks of Dada. But when one does not speak of Dada, one still speaks of Dada.'What is Dada? Literally, Dada is what you say it is. But that's also missing the point. Dada is about erecting a framework within which utterances like this are valid; Dada is about preparing a stage for itself. Dadaism exemplifies the purity of a process-driven ideology -- in fact an ideology that is almost pure process, with nothing extraneous in the way of formal method, and while perhaps Agile delivery should not embrace the liberties of Dadaism too literally, some of the similarities nevertheless are salutary.Agile -- like Dada -- is an attitude; it is about *being* agile; it is not really about doing a specific set of things that are somehow *part* of being Agile. It is an abstract base rather than an implementation, a characteristic rather than a factor. It is the pragmatic response to the need for change in the face of partial information, ephemeral requirements and a healthy dose of systematic uncertainty. In practice this will usually mean repeatedly making the smallest useful changes to a system, recognising that systems evolve, and that all change carries risk. It will usually mean that instead of investing effort in future-proofing a system against a known technology roadmap, one instead invests one's energies in the daily repetition and incremental development of processes best designed to accommodate change quickly. But though it may mean these things in practice, it isn't actually *about* either of these things; it's about the mindset, the attitude that conceives of such responses as sensible solutions given the larger and ultimately unclassifiable thing that constitutes the development lifecycle of a specific project.

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• WebCenter Customer Spotlight: Azul Brazilian Airlines

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) is the third-largest airline in Brazil serving  42 destinations with a fleet of 49 aircraft and employs 4,500 crew members. The company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. To this end, Azul implemented Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Azul can now complete the Web site content updating process—which used to take approximately 48 hours—in less than five minutes. Company OverviewAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) has established itself as the third-largest airline in Brazil, based on a business model that combines low prices with a high level of service. Azul serves 42 destinations with a fleet of 49 aircraft. It operates 350 daily flights with a team of 4,500 crew members. Last year, the company transported 15 million passengers, achieving a 10% share of the Brazilian market, according to the Agência Nacional de Aviação Civil (ANAC, or the National Civil Aviation Agency). Business ChallengesThe company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. Provide customers with an  innovative Web site with a simple process for purchasing flight tickets Bring dynamism to the Web site’s content updating process to provide autonomy to the airline’s strategic departments, such as marketing and product development Facilitate integration among the site’s different application providers, such as ticket availability and payment process, on which ticket sales depend Solution DeployedAzul worked with the  Oracle partner TQI to implement Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Previously, at least three servers and corporate information environments had directed data to the portal. The single Oracle-based platform now facilitates site updates, which are daily and constant. Business Results Gained development freedom in all processes—from implementation to content editing Gathered all of the Web site’s key information onto a single platform, facilitating its daily and constant updating, whereas the information was previously spread among at least three IT environments and had to go through a complex process to be made available online to customers Reduced time needed to update banners and other Web site content from an average of 48 hours to less than five minutes Simplified the flight ticket sales process thanks to tool flexibility that enabled the company to improve Website usability “Oracle WebCenter Sites provides an easy-to-use platform that enables our marketing department to spend less time updating content and more time on innovative activities. Previously, it would take 48 hours to update content on our Web site; now it takes less than five minutes. We have shown the market that we are innovators, enabling customer convenience through an improved flight ticket purchase process.” Kleber Linhares, Information Technology and E-Commerce Director, Azul Linhas Aéreas Brasileiras Additional Information Azul Brazilian Airlines Case Study Oracle WebCenter Sites Oracle WebCenter Sites Satellite Server

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• Managing Regulated Content in WebCenter: USDM and Oracle Offer a New Part 11 Compliant Solution for Life Sciences

  - by Michael Snow

  Guest post today provided by Oracle partner, USDM  Regulated Content in WebCenterUSDM and Oracle offer a new Part 11 compliant solution for Life Sciences (White Paper) Life science customers now have the ability to take advantage of all of the benefits of Oracle’s WebCenter Content, a global leader in Enterprise Content Management.   For the past year, USDM has been developing best practice compliance solutions to meet regulated content management requirements for 21 CFR Part 11 in WebCenter Content. USDM has been an expert in ECM for life sciences since 1999 and in 2011, certified that WebCenter was a 21CFR Part 11 compliant content management platform (White Paper).  In addition, USDM has built Validation Accelerators Packs for WebCenter to enable life science organizations to quickly and cost effectively validate this world class solution.With the Part 11 certification, Oracle’s WebCenter now provides regulated life science organizations  the ability to manage REGULATORY content in WebCenter, as well as the ability to take advantage of ALL of the additional functionality of WebCenter, including  a complete, open, and integrated portfolio of portal, web experience management, content management and social networking technology.  Here are a few screen shot examples of Part 11 functionality included in the product: E-Sign, E-Sign Rendor, Meta Data History, Audit Trail Report, and Access Reporting. Gone are the days that life science companies have to spend millions of dollars a year to implement, maintain, and validate ECM systems that no longer meet the ever changing business and regulatory requirements.  Life science companies now have the ability to use WebCenter Content, an ECM system with a substantially lower cost of ownership and unsurpassed functionality.Oracle has been #1 in life sciences because of their ability to develop cost effective, easy-to-use, scalable solutions which help increase insight and efficiency to drive growth for their customers.  Adding a world class ECM solution to this product portfolio allows life science organizations the chance to get rid of costly ECM systems that no longer meet their needs and use WebCenter, part of the Oracle Fusion Technology stack, with their other leading enterprise applications.USDM provides:•    Expertise in Life Science ECM Business Processes•    Prebuilt Life Science Configuration in WebCenter •    Validation Accelerator Packs for WebCenterUSDM is very proud to support Oracle’s expanding commitment to Life Sciences…. For more information please contact:  [email protected] Oracle will be exhibiting at DIA 2012 in Philadelphia on June 25-27. Stop by our booth (#2825) to learn more about the advantages of a centralized ECM strategy and see the Oracle WebCenter Content solution, our 21 CFR Part 11 compliant content management platform.

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• My Doors - Why Standards Matter to Business

  - by [email protected]

  By Brian Dayton on April 8, 2010 9:27 PM "Standards save money." "Standards accelerate projects." "Standards make better solutions." What do these statements mean to you? You buy technology solutions like Oracle Applications but you're a business person--trying to close the quarter, get performance reviews processed, negotiate a new sourcing contract, etc. When "standards" come up in presentations and discussions do you: - Nod your head politely - Tune out and check your smart phone - Turn to your IT counterpart and say "Bob's all over this standards thing, right Bob?" Here's why standards matter. My wife wants new external doors downstairs, ones that would get more light into the rooms. Am I OK with that? "Uhh, sure...it's a little dark in the kitchen." - 24 hours ago - wife calls to tell me that she's going to the hardware store and may look at doors - 20 hours ago - wife pulls into driveway, informs me that two doors are in the back of her station wagon, ready for me to carry - 19 hours ago - I re-discovered the fact that it's not fun to carry a solid wood door by myself - 5 hours ago - Local handyman, who was at our house anyway, tells me that the doors we bought will likely cost 2-3x the material cost in installation time and labor...the doors are standard but our doorways aren't We could have done more research. I could be more handy. Sure. But the fact is, my 1951 house wasn't built with me in mind. They built what worked and called it a day. The same holds true with a lot of business applications. They were designed and architected for one-time use with one use-case in mind. Today's business climate is different. If you're going to use your processes and technology to differentiate your business you should have at least a working knowledge of: - How standards can benefit your business - Your IT organization's philosophy around standards - Your vendor's track-record around standards...and watch for those who pay lip-service to standards but don't follow through The rallying cry in most IT organizations today is "learn more about the business, drop the acronyms." I'm not advocating that you go out and learn how to code in Java. But I do believe it will help your business and your decision-making process if you meet IT ½...even ¼ of the way there. Epilogue: The door project has been put on hold and yours truly has to return the doors to the hardware store tomorrow.

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• Zenoss Setup for Windows Servers

  - by Jay Fox

  Recently I was saddled with standing up Zenoss for our enterprise.  We're running about 1200 servers, so manually touching each box was not an option.  We use LANDesk for a lot of automated installs and patching - more about that later.The steps below may not necessarily have to be completed in this order - it's just the way I did it.STEP ONE:Setup a standard AD user.  We want to do this so there's minimal security exposure.  Call the account what ever you want "domain/zenoss" for our examples.***********************************************************STEP TWO:Make the following local groups accessible by your zenoss account.Distributed COM UsersPerformance Monitor UsersEvent Log Readers (which doesn't exist on pre-2008 machines)Here's the Powershell script I used to setup access to these local groups:# Created to add Active Directory account to local groups# Must be run from elevated prompt, with permissions on the remote machine(s).# Create txt file should contain the names of the machines that need the account added, one per line.# Script will process machines line by line.foreach($i in (gc c:\tmp\computers.txt)){# Add the user to the first group$objUser=[ADSI]("WinNT://domain/zenoss")$objGroup=[ADSI]("WinNT://$i/Distributed COM Users")$objGroup.PSBase.Invoke("Add",$objUser.PSBase.Path)# Add the user to the second group$objUser=[ADSI]("WinNT://domain/zenoss")$objGroup=[ADSI]("WinNT://$i/Performance Monitor Users")$objGroup.PSBase.Invoke("Add",$objUser.PSBase.Path)# Add the user to the third group - Group doesn't exist on < Server 2008#$objUser=[ADSI]("WinNT://domain/zenoss")#$objGroup=[ADSI]("WinNT://$i/Event Log Readers")#$objGroup.PSBase.Invoke("Add",$objUser.PSBase.Path)}**********************************************************STEP THREE:Setup security on the machines namespace so our domain/zenoss account can access itThe default namespace for zenoss is:  root/cimv2Here's the Powershell script:#Grant account defined below (line 11) access to WMI Namespace#Has to be run as account with permissions on remote machinefunction get-sid{Param ($DSIdentity)$ID = new-object System.Security.Principal.NTAccount($DSIdentity)return $ID.Translate( [System.Security.Principal.SecurityIdentifier] ).toString()}$sid = get-sid "domain\zenoss"$SDDL = "A;;CCWP;;;$sid" $DCOMSDDL = "A;;CCDCRP;;;$sid"$computers = Get-Content "c:\tmp\computers.txt"foreach ($strcomputer in $computers){    $Reg = [WMIClass]"\\$strcomputer\root\default:StdRegProv"    $DCOM = $Reg.GetBinaryValue(2147483650,"software\microsoft\ole","MachineLaunchRestriction").uValue    $security = Get-WmiObject -ComputerName $strcomputer -Namespace root/cimv2 -Class __SystemSecurity    $converter = new-object system.management.ManagementClass Win32_SecurityDescriptorHelper    $binarySD = @($null)    $result = $security.PsBase.InvokeMethod("GetSD",$binarySD)    $outsddl = $converter.BinarySDToSDDL($binarySD[0])    $outDCOMSDDL = $converter.BinarySDToSDDL($DCOM)    $newSDDL = $outsddl.SDDL += "(" + $SDDL + ")"    $newDCOMSDDL = $outDCOMSDDL.SDDL += "(" + $DCOMSDDL + ")"    $WMIbinarySD = $converter.SDDLToBinarySD($newSDDL)    $WMIconvertedPermissions = ,$WMIbinarySD.BinarySD    $DCOMbinarySD = $converter.SDDLToBinarySD($newDCOMSDDL)    $DCOMconvertedPermissions = ,$DCOMbinarySD.BinarySD    $result = $security.PsBase.InvokeMethod("SetSD",$WMIconvertedPermissions)     $result = $Reg.SetBinaryValue(2147483650,"software\microsoft\ole","MachineLaunchRestriction", $DCOMbinarySD.binarySD)}***********************************************************STEP FOUR:Get the SID for our zenoss account.Powershell#Provide AD User get SID$objUser = New-Object System.Security.Principal.NTAccount("domain", "zenoss") $strSID = $objUser.Translate([System.Security.Principal.SecurityIdentifier]) $strSID.Value******************************************************************STEP FIVE:Modify the Service Control Manager to allow access to the zenoss AD account.This command can be run from an elevated command line, or through Powershellsc sdset scmanager "D:(A;;CC;;;AU)(A;;CCLCRPRC;;;IU)(A;;CCLCRPRC;;;SU)(A;;CCLCRPWPRC;;;SY)(A;;KA;;;BA)(A;;CCLCRPRC;;;PUT_YOUR_SID_HERE_FROM STEP_FOUR)S:(AU;FA;KA;;;WD)(AU;OIIOFA;GA;;;WD)"******************************************************************In step two the script plows through a txt file that processes each computer listed on each line.  For the other scripts I ran them on each machine using LANDesk.  You can probably edit those scripts to process a text file as well.That's what got me off the ground monitoring the machines using Zenoss.  Hopefully this is helpful for you.  Watch the line breaks when copy the scripts.

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• How can I diagnose/debug "maximum number of clients reached" X errors?

  - by jmtd

  Hi, I'm hitting a problem whereby X prevents processes from creating windows, uttering something like the following into ~/.xsession-errors: cannot open display: :0.0 Maximum number of clients reached Searching around there are lots of examples of people facing this problem, and sometimes people identify which program they are running is using up all the client slots. See e.g. LP 70872 (Firefox), LP 263211 (gnome-screensaver). For what it's worth, I run gnome-terminal, thunderbird, chromium-browser, empathy, tomboy and virtualbox nearly all the time, on top of the normal stuff you get with the GNOME desktop, and occasionally some other bits and pieces. However my question is not "which of my programs is causing this problem" but rather, how can one go about diagnosing this problem? In the above (and other) bugs, forum reports, etc., a number of tools are suggested: xlsclients - lists the client applications for the given display, but I don't think that corresponds to 'X clients' xrestop - a top-style X resources tool, one row per X client. Lots of '' clients, not shown in xlsclients output xwininfo -root -children lists X window objects From what I can gather, the problem might not be too many clients at all, but rather resources kept around in the X server for clients who have long-since detached. But it would also appear that you cannot (easily?) relate X resources back to their client. Can one effectively diagnose this issue once it has started to occur, or is a tedious divide-and-conquer approach for the apps I run the only approach open to me? Update Jan 2011: I think I have resolved this issue. For the benefit of anyone stumbling across this, nautilus and/or compiz or something in that chain of software was segfaulting due to a wallpaper I had. I had chosen an XML file as my wallpaper, which defined a rotating gallery of images. It was hand-made, but based on /usr/share/backgrounds/contest/background-1.xml or similar. Disabling the wallpaper and I have not had a crash since. I'm not marking this as answered yet, since the actual specific problem was not my question, but how to diagnose it was. Unfortunately this was mostly trial-and-error which sucks.

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