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  • What did I do wrong here when trying to unit test a class that references a web service

    - by zachary
    So I had a class that referenced a class that referenced another class that called a web service. So I learn how to create an interface using partial classes. I inject the web service through the constructor. Then my unit test fails because I am newing up the actual web service in the second level of the class. So I end up modifying all three classes to pass the web service down through the constructor... was not happy :-( gave up.... what should I be doing in this case?

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  • How to use SSL with a WCF web service?

    - by Martin
    I have a web service in asp.net running and everything works fine. Now I need to access some methods in that web-service using SSL. It works perfect when I contact the web-service using http:// but with https:// I get "There was no endpoint listening at https://...". Can you please help me on how to set up my web.config to support both http and https access to my web service. I have tried to follow guidelines but I can't get it working. Some code: My TestService.svc: [ServiceContract(Namespace = "")] [AspNetCompatibilityRequirements(RequirementsMode = AspNetCompatibilityRequirementsMode.Allowed)] public class TestService { [OperationContract] [WebGet(ResponseFormat = WebMessageFormat.Json)] public bool validUser(string email) { return true; } } My Web.config: <system.serviceModel> <serviceHostingEnvironment aspNetCompatibilityEnabled="true" multipleSiteBindingsEnabled="true" /> <behaviors> <endpointBehaviors> <behavior name="ServiceAspNetAjaxBehavior"> <enableWebScript /> </behavior> </endpointBehaviors> <serviceBehaviors> <behavior name="ServiceBehavior"> <serviceDebug includeExceptionDetailInFaults="true" /> </behavior> <behavior name=""> <serviceMetadata httpGetEnabled="true" /> <serviceDebug includeExceptionDetailInFaults="false" /> </behavior> </serviceBehaviors> </behaviors> <services> <service behaviorConfiguration="ServiceBehavior" name="TestService"> <endpoint address="" behaviorConfiguration="ServiceAspNetAjaxBehavior" binding="webHttpBinding" bindingConfiguration="ServiceBinding" contract="TestService" /> </service> </services> <bindings> <webHttpBinding> <binding name="ServiceBinding" maxBufferPoolSize="1000000" maxReceivedMessageSize="1000000"> <readerQuotas maxDepth="1000000" maxStringContentLength="1000000" maxArrayLength="1000000" maxBytesPerRead="1000000" maxNameTableCharCount="1000000"/> </binding> </webHttpBinding> </bindings> </system.serviceModel>

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  • Are There Any Other Web Programming Languages That Can Be Used Without A Framework Aside From PHP?

    - by Ygam
    Python needs a framework, so does Java (for the web). I don't know much about Ruby or Coldfusion. But is there another language out there for the web that can stand alone as it is without a need for a framework or without strict adherence to a design pattern (MVC and the likes) aside from PHP? BTW, the statement that Python and Java needs a framework to work with the web came purely from my readings on articles and books; I might be mistaken.

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  • Is PHP a web Technology or a scripting language?

    - by OM The Eternity
    Its very basic and silly question.... Is PHP a web Technology or a scripting language? I believe as it is scripting language, but why other believes it as web technology? and if its a scripting language then in which web technology does the PHP counts in? i know it might seem a vague question to some people, but lets face the truth many of us are confused about it.. So geeks please clarify me....

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  • What goes in to making a web site that needs to scale?

    - by samoz
    I am planning to build an application that will get a large amount of traffic. (Please don't say I won't get traffic, this is for an internal network, so the traffic will be there. Just trying to avoid the 'You won't get that much traffic, don't worry about it.) What sorts of things do I need to do so that it doesn't simply crash under the load of a large amount of users? What becomes the limiting factors? Database stuff? I/O with front end? I've never really developed a serious web app before and am looking for some help.

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  • Is it possible to remove folders from a web application build process in vs 2010?

    - by JL
    I had previously asked this question. At the time I was working with VS 2008. To restate the question. I have a web application that generates 1000's of small xml files in a certain directory. I would like to exclude this directory from the build process in visual studio 2010. With vs 2008 it was not possible. Has anything changed? Besides the general wait for VS to iterate through this directory with each build, it also strains my system resources, so I would like to exclude it from the project, but the dir and files need to physically exist on disk, because they are part of the application. Any OOB VS 2010 solutions, or any good workarounds? Thanks

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  • [.NET][C#] - Is possible to get a web with its links (CSS,JavaScript,Images, CSS-Images) ?

    - by Efrain
    Hi there, I am implementing a CMS, the case is that the "Web-Editable" is in a different domain thus, I would be able just get the page using HttpRequest in order to copy and show it in the CMS server to make it able to change it (DOM just visual purpose) and save the changes to the CSS and JavaScript folder on the "Web-Editable" using FTP. I am not allow to download all the information included on the "Web-Editable" trough the FTP, and there are other dinamic images as well comming from a private database. The question is, anyone knows how to make a httprequest "cascade" to get all the 1st level information you see when you visit a Web? Thank you in advance, Efrain

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  • How to access web page hierarchy inside a application.

    - by Hazior
    Trying to figure out how to programmatically access the web pages in the application. Just something simple like a list of them would be awesome. I know I can create a list but I was wondering if there was something that could 'look' at the pages and add a new one to the list if you make a new page for the application. Example with 7 pages: Error Default Login Content Users ContactUs Admin I am half awake so I may be a little unclear. Maybe puting it all in a single question will be easier. How do you autogenerate a list of all webpages in your current application?

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  • JMX Based Monitoring - Part Three - Web App Server Monitoring

    - by Anthony Shorten
    In the last blog entry I showed a technique for integrating a JMX console with Oracle WebLogic which is a standard feature of Oracle WebLogic 11g. Customers on other Web Application servers and other versions of Oracle WebLogic can refer to the documentation provided with the server to do a similar thing. In this blog entry I am going to discuss a new feature that is only present in Oracle Utilities Application Framework 4 and above that allows JMX to be used for management and monitoring the Oracle Utilities Web Applications. In this case JMX can be used to perform monitoring as well as provide the management of the cache. In Oracle Utilities Application Framework you can enable Web Application Server JMX monitoring that is unique to the framework by specifying a JMX port number in RMI Port number for JMX Web setting and initial credentials in the JMX Enablement System User ID and JMX Enablement System Password configuration options. These options are available using the configureEnv[.sh] -a utility. Once this is information is supplied a number of configuration files are built (by the initialSetup[.sh] utility) to configure the facility: spl.properties - contains the JMX URL, the security configuration and the mbeans that are enabled. For example, on my demonstration machine: spl.runtime.management.rmi.port=6740 spl.runtime.management.connector.url.default=service:jmx:rmi:///jndi/rmi://localhost:6740/oracle/ouaf/webAppConnector jmx.remote.x.password.file=scripts/ouaf.jmx.password.file jmx.remote.x.access.file=scripts/ouaf.jmx.access.file ouaf.jmx.com.splwg.base.support.management.mbean.JVMInfo=enabled ouaf.jmx.com.splwg.base.web.mbeans.FlushBean=enabled ouaf.jmx.* files - contain the userid and password. The default setup uses the JMX default security configuration. You can use additional security features by altering the spl.properties file manually or using a custom template. For more security options see the JMX Site. Once it has been configured and the changes reflected in the product using the initialSetup[.sh] utility the JMX facility can be used. For illustrative purposes, I will use jconsole but any JSR160 complaint browser or client can be used (with the appropriate configuration). Once you start jconsole (ensure that splenviron[.sh] is executed prior to execution to set the environment variables or for remote connection, ensure java is in your path and jconsole.jar in your classpath) you specify the URL in the spl.management.connnector.url.default entry and the credentials you specified in the jmx.remote.x.* files. Remember these are encrypted by default so if you try and view the file you may be able to decipher it visually. For example: There are three Mbeans available to you: flushBean - This is a JMX replacement for the jsp versions of the flush utilities provided in previous releases of the Oracle Utilities Application Framework. You can manage the cache using the provided operations from JMX. The jsp versions of the flush utilities are still provided, for backward compatibility, but now are authorization controlled. JVMInfo - This is a JMX replacement for the jsp version of the JVMInfo screen used by support to get a handle on JVM information. This information is environmental not operational and is used for support purposes. The jsp versions of the JVMInfo utilities are still provided, for backward compatibility, but now is also authorization controlled. JVMSystem - This is an implementation of the Java system MXBeans for use in monitoring. We provide our own implementation of the base Mbeans to save on creating another JMX configuration for internal monitoring and to provide a consistent interface across platforms for the MXBeans. This Mbean is disabled by default and can be enabled using the enableJVMSystemBeans operation. This Mbean allows for the monitoring of the ClassLoading, Memory, OperatingSystem, Runtime and the Thread MX beans. Refer to the Server Administration Guides provided with your product and the Technical Best Practices Whitepaper for information about individual statistics. The Web Application Server JMX monitoring allows greater visibility for monitoring and management of the Oracle Utilities Application Framework application from jconsole or any JSR160 compliant JMX browser or JMX console.

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  • FFmpeg Video Hosting for Linux and Windows Server

    - by Aditi
    FFmpeg hosting is a special type of web hosting where the host servers have video transcoding software loaded on them, which allows the automatic conversion of videos from one format to another. FFmpeg is a cross-platform solution for recording, converting, transcoding and stream audio and video. It includes libavcodec – the leading audio/video codec library. FFmpeg hosting gets its name from a set of server side programs (modules) called FFmpeg. There are a number of applications or web scripts available, which allow webmasters to create their own video sharing websites. Video hosting typically requires: PHP 4.3 and above (including support of CLI) Mencoder and also Mplayer FFMpeg-PHP MySQL database server LAME MP3 Encoder Libogg + Libvorbis GD Library 2 or higher CGI-BIN There are number of web service providers who provide FFmpeg hosting service. Following is a list of some of the Best FFmpeg hosting providers for both Linux and Windows Server below. Dream Host Dreamhost provides for web based email access, mail filtering, spam filtering, unlimited email ids, vacation autoresponder, python support, full CGI access and many more services. Price: $7.95 View Details Micfo It offers unlimited disk space and bandwidth. Other services include free domain for life and free Website Transfer with many more services. All in all one of the best option to consider. Price: $5 View Details Host Upon HostUpon offers FFMpeg Hosting on all their hosting packages, with readily installed modules to start a Video website or Social Network with Video uploading. These scripts such as Boonex Dolphin / PHPMotion / Social Engine / ABKsoft Scripts / Joomla Video Plugin / Clipshare / ClipBucket / Social Media / Rayzz / Vidi Script work with their ffmpeg. Their FFMPEG hosting plan offers 24/7/365 support with typical response time of 15min or less. Price: $5.95 View Details DownTown Host DownTown Host provides full and exceptional support by live chat and telephone. It has high-power, modern servers and the finest web server technology. It offers free search engine Submission and continuous data backup protection with free email forwarding and site move. There are many more services too. Site5 This ffmpeg service provider offers uptime guarantee, a real time stats on each server and many more attractive services. Price: $4.95 View Details Cirtex Hosting Cirtex Hosting allows to host 7 websites & domains and provides for unlimited storage space and monthly bandwidth. It also offers FTP and email accounts and many more services. Price: $2.49 View Details FLV Hosting FLV hosting supplies RTMP SERVER STREAMING for large size video streaming and server side recording. It is flexible and costs less. They customize to the clients requirements. Price: $9.95 View Details AptHost This hosting service provides for 24x7x365 Premium Support and fully ffmpeg enabled services. Price: $4.95 View Details HostMDS Great Support, Priced Low. It provides for SSH access, CGI, Ruby on Rails, Perl, PHP, MySQL, front page extentions, 24/7 Support, FREE Domain transfer and spam filtering. It offers instant account setup, low latency fast bandwidth & much more! They were formerly known as Vistapages. Price: $4.95 View Details Related posts:Best WordPress Video Themes for a Video Blog Free Web Based Applications 24+ Coda Alternatives for Windows and Linux

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  • How Can I Start an Incognito/Private Browsing Window from a Shortcut?

    - by Jason Fitzpatrick
    Sometimes you just want to pop the browser open for a quick web search without reloading all your saved tabs; read on as we show a fellow reader how to make a quick private-browsing shortcut. Dear How-To Geek, I came up with a solution to my problem, but I need your help implementing it. I typically have a ton of tabs open in my web browser and, when I need to free up system resources when gaming or using a resource intense application, I shut down the web browser. The problem arises when I find myself needing to do quick web search while the browser is shut down. I don’t want to open it up, load all the tabs, and waste the resources in doing so all for a quick Google search. The perfect solution, it would seem, is to open up one of Chrome’s Incognito windows: it loads separate, it won’t open up all the old tabs, and it’s perfect for a quick Google search. Is there a way to launch Chrome with a single Incognito window open without having to open the browser in the normal mode (and load the bazillion tabs I have sitting there)? Sincerely, Tab Crazy That’s a rather clever work around to your problem. Since you’ve already done the hard work of figuring out the solution you need, we’re more than happy to help you across the finish line. The magic you seek is available via what are known as “command line options” which allow you to add additional parameters and switches onto a command.   By appending the command the Chrome shortcut uses, we can easily tell it to launch in Incognito mode. (And, for other readers following along at home, we can do the same thing with other browsers like Firefox). First, let’s look at Chrome’s default shortcut: If you right click on it and select the properties menu, you’ll see where the shortcut points: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" If you run that shortcut, you’ll open up normal browsing mode in Chrome and your saved tabs will all load. What we need to do is use the command line switches available for Chrome and tell it that we want it to launch an Incognito window instead. Doing so is as simple as appending the end of the “Target” box’s command line entry with -incognito, like so: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -incognito We’d also recommend changing the icon to it’s easy to tell the default Chrome shortcut apart from your new Incognito shortcut. When you’re done, make sure to hit OK/Apply at the button to save the changes. You can recreate the same private-browsing-shortcut effect with other major web browsers too. Repeat shortcut editing steps we highlighted above, but change out the -incognito with -private (for Firefox and Internet Explorer) and -newprivatetab (for Opera). With just a simple command line switch applied, you can now launch a lightweight single browser window for those quick web searches without having to stop your game and load up all your saved tabs. Have a pressing tech question? Email us at [email protected] and we’ll do our best to answer it.

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  • Five Key Trends in Enterprise 2.0 for 2011

    - by kellsey.ruppel(at)oracle.com
    We recently sat down with Andy MacMillan, an industry veteran and vice president of product management for Enterprise 2.0 at Oracle, to get his take on the year ahead in Enterprise 2.0 (E2.0). He offered us his five predictions about the ways he believes E2.0 technologies will transform business in 2011. 1. Forward-thinking organizations will achieve an unprecedented level of organizational awareness. Enterprise 2.0 and Web 2.0 technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. But this year we are anticipating that organizations will go to the next step and integrate social activities with business applications to deliver rich contextual "activity streams." Activity streams are a new way for enterprise users to get relevant information as quickly as it happens, by navigating to that information in context directly from their portal. We don't mean syndicating social activities limited to a single application. Instead, we believe back-office systems will be combined with social media tools to drive how users make informed business decisions in brand new ways. For example, an account manager might log into the company portal and automatically receive notification that colleagues are closing business around a certain product in his market segment. With a single click, he can reach out instantly to these colleagues via social media and learn from their successes to drive new business opportunities in his own area. 2. Online customer engagement will become a high priority for CMOs. A growing number of chief marketing officers (CMOs) have created a new direct report called "head of online"--a senior marketing executive responsible for all engagements with customers and prospects via the Web, mobile, and social media. This new field has been dubbed "Web experience management" or "online customer engagement" by firms and analyst organizations. It is likely to rapidly increase demand for a host of new business objectives and metrics from Web content management solutions. As companies interface with customers more and more over the Web, Web experience management solutions will help deliver more targeted interactions to ensure increased customer loyalty while meeting sales and business objectives. 3. Real composite applications will be widely adopted. We expect organizations to move from the concept of a single "uber-portal" that encompasses all the necessary features to a more modular, component-based concept for composite applications. This approach is now possible as IT and power users are empowered to assemble new, purpose-built composite applications quickly from existing components. 4. Records management will drive ECM consolidation. We continue to see a significant shift in the approach to records management. Several years ago initiatives were focused on overlaying records management across a set of electronic repositories and physical storage locations. We believe federated records management will continue, but we also expect to see records management driving conversations around single-platform content management consolidation. 5. Organizations will demand ECM at extreme scale. We have already seen a trend within IT organizations to provide a common, highly scalable infrastructure to consolidate and support content and information needs. But as data sizes grow exponentially, ECM at an extreme scale is likely to spread at unprecedented speeds this year. This makes sense as regulations and transparency requirements rise. The model in which ECM and lightweight CMS systems provide basic content services such as check-in, update, delete, and search has converged around a set of industry best practices and has even been coded into new industry standards such as content management interoperability services. As these services converge and the demand for them accelerates, organizations are beginning to rationalize investments into a single, highly scalable infrastructure. Is your organization ready for Enterprise 2.0 in 2011? Learn more.

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  • “NT AUTHORITY\ANONYMOUS LOGON” error in Windows 7 (ASP.NET & Web Service)

    - by Tony_Henrich
    I have an asp.net web app which works fine in Windows XP machine in a domain. I am porting it to a Windows 7 stand alone machine. The app uses a web service which makes a call to sql server. The web server (IIS 7.5) and SQL Server are on the same stand alone machine. I enabled Windows authentication for the website and web service. The web service uses a trusted connection connection string. The web service credentials uses System.Net.CredentialCache.DefaultCredentials. I noticed username, password and domainname are blank after the call! The webservice and web site use the 'Classic .NET AppPool' with NetworkServices identity. I am getting an exception "NT AUTHORITY\ANONYMOUS LOGON" in the database call in the web service. I am assuming it's related to the blank credentials. I am expecting ASPNET user to be the security token to the database. Why is this not happening? Did I miss a setting? (Usually this happens when sql server and web server are on two different machines in a domain, delegation & double hopping, but in my case everything is on a dev box)

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  • Several web applications on a single port

    - by Nevermind
    We're developing an online browser-based game. The game itself is a plugin in the web page, that uses TCP connection to a game server, and also sends http requests to "content server" web application. This makes 3 servers total: the site itself, game server and content server. Site and content server are IIS web applications, game server is a custom application communicating over TCP with proprietary protocol. While the game is in beta stage, all these servers are physically hosted on a single machine, and distinguished by ports. For example, website is game.example.com:80, game server is game.example.com:34285 and content server is game.example.com:50000. This works OK most of the time, but some of our players have ports other than 80 closed. Is there any way to make all these application work through port 80, while still having them one one physical server? Maybe using different sub-domains? There's probably a way to make IIS forward requests to different web applications based on URL alone, but that doesn't help with game server. Edit Server is Windows Server 2008, IIS 7

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  • Is there a Telecommunications Reference Architecture?

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. 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  • Oracle SOA Security for OUAF Web Services

    - by Anthony Shorten
    With the ability to use Oracle SOA Suite 11g with the Oracle Utilities Application Framework based products, an additional consideration needs to be configured to ensure correct integration. That additional consideration is security. By default, SOA Suite propagates any credentials from the calling application through to the interfacing applications. In most cases, this behavior is not appropriate as the calling application may use different credential stores and also some interfaces are “disconnected” from a calling application (for example, a file based load using the File Adapter). These situations require that the Web Service calls to the Oracle Utilities Application Framework based products have their own valid credentials. To do this the credentials must be attached at design time or at run time to provide the necessary credentials for the call. There are a number of techniques that can be used to do this: At design time, when integrating a Web Service from an Oracle Utilities Application Framework based product you can attach the security policy “oracle/wss_username_token_client_policy” in the composite.xml view. In this view select the Web Service you want to attach the policy to and right click to display the context menu and select “Configure WS Policies” and select the above policy from the list. If you are using SSL then you can use “oracle/wss_username_token_over_ssl_client_policy” instead. At design time, you can also specify the credential key (csf-key) associated with the above policy by selecting the policy and clicking “Edit Config Override Properties”. You name the key appropriately. Everytime the SOA components are deployed the credential configuration is also sent. You can also do this after deployment, or what I call at “runtime”, by specifying the policy and credential key in the Fusion Middleware Control. Refer to the Fusion Middleware Control documentation on how to do this. To complete the configuration you need to add a map and the key specified earlier to the credential store in the Oracle WebLogic instance used for Oracle SOA Suite. From Fusion Middleware Control, you do this by selecting the domain the SOA Suite is installed in a select “Credentials” from the context menu. You now need to add the credentials by adding the map “oracle.wsm.security” (the name is IMPORTANT) and creating a key with the necessary valid credentials. The example below added a key called “mdm.key”. The name I used is for example only. You can name the key anything you like as long as it corresponds to the key you specified in the design time component. Note: I used SYSUSER as an example credentials in the example, in real life you would use another credential as SYSUSER is not appropriate for production use. This key can be reused for other Oracle Utilities Application Framework Web Service integrations or you can use other keys for individual Web Service calls. Once the key is created and the SOA Suite components deployed the transactions should be able to be called as necessary. If you need to change the password for the credentials it can be done using the Fusion Middleware Control functionality.

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  • Visual Studio 2013 - Express for Web vs Professional [duplicate]

    - by TimS
    This question already has an answer here: Visual Studio 2012 - Express vs Professional 2 answers What are the main differences and limitations between Visual Studio 2013 Express and Visual Studio 2013 Professional? I'm specifically interested in information related to the Web edition. I need to be able to develop ASP.Net applications, Windows Services and console applications - not Desktop or Phone apps. Microsoft seems to hide this information well and I can only seem to find information relating to 2012 products and earlier.

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  • web application load / stress testing services

    - by Booji Boy
    Can you recommend reputable companies that offer help (consulting services, etc) in load testing (ASP.NET) web applications? We have a client looking to load test an ASP.NET application and we don't have any expertise in load testing web applications. The client is located in central Massachusetts. My employer http://www.goADNET.com was looking for an option besides, “I can figure out how to do it”.

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  • Oracle's Web 2.0 Strategy for CRM

    Mark Woollen,Vice President, CRM Product Strategy tells listeners how Oracle's Social CRM Applications harness the latest Web 2.0 technology to create highly intuitive and focused applications for sales users today.

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  • Characteristics of a Web service that promote reusability and change

    Characteristics of a Web service that promote reusability and change:  Standardized Data Exchange Formats (XML, JSON) Standardized communication protocols (Soap, Rest) Promotes Loosely Coupled Systems  Standardized Data Exchange Formats (XML, JSON) XML W3.org defines Extensible Markup Language (XML) as a simplistic text format derived from SGML. XML was designed to solve challenges found in large-scale electronic publishing. In addition,  XML is playing an important role in the exchange of data primarily focusing on data exchange on the web. JSON JavaScript Object Notation (JSON) is a human-readable text-based standard designed for data interchange. This format is used for serializing and transmitting data over a network connection in a structured format. The primary use of JSON is to transmit data between a server and web application. JSON is an alternative to XML. Standardized communication protocols (Soap, Rest) Soap W3Scools.com defines SOAP as a simple XML-based protocol. This protocol lets applications exchange data over HTTP.  SOAP provides a way to communicate between applications running on different operating systems, with different technologies and programming languages. Rest In 2007, Stefan Tilkov defines Representational State Transfer (REST) as a set of principles that outlines how Web standards are supposed to be used.  Using REST in an application will ensure that it exploits the Web’s architecture to its benefit. Promotes Loosely Coupled Systems “Loose coupling as an approach to interconnecting the components in a system or network so that those components, also called elements, depend on each other to the least extent practicable. Coupling refers to the degree of direct knowledge that one element has of another.” (TechTarget.com, 2007) “Loosely coupled system can be easily broken down into definable elements. The extent of coupling in a system can be measured by mapping the maximum number of element changes that can occur without adverse effects. Examples of such changes include adding elements, removing elements, renaming elements, reconfiguring elements, modifying internal element characteristics and rearranging the way in which elements are interconnected.” (TechTarget.com, 2007) References: W3C. (2011). Extensible Markup Language (XML). Retrieved from W3.org: http://www.w3.org/XML/ W3Scools.com. (2011). SOAP Introduction. Retrieved from W3Scools.com: http://www.w3schools.com/soap/soap_intro.asp Tilkov, Stefan. (2007). A Brief Introduction to REST. Retrieved from Infoq.com: http://www.infoq.com/articles/rest-introduction TechTarget.com. (2011). loose coupling. Retrieved from TechTarget.com: http://searchnetworking.techtarget.com/definition/loose-coupling

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  • Securing the Oracle Service Bus - Web Services Manager

    - by Naresh Persaud
    As organizations strive for greater productivity and interoperability across applications, the enterprise service bus has become a convenient medium of transferring information. As more content is shared and more applications are added, monitoring and securing data becomes more difficult and important. The short video below discusses how to use Oracle Web Services Manager to secure SOA services. For more information on using identity management to secure your SOA service, download the Kuppinger Cole paper.

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  • Google I/O 2012 - Building Mobile App Engine Backends for Android, iOS and the Web

    Google I/O 2012 - Building Mobile App Engine Backends for Android, iOS and the Web Dan Holevoet, Christina Ilvento Mobile application development is growing at explosive rates and the best of those applications have a backend server. Find out how you can use App Engine's new feature to build powerful APIs to support mobile applications running on Android, iOS, and mobile browsers. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 1783 43 ratings Time: 48:38 More in Science & Technology

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  • How to wrap console utils in webserver

    - by Alex Brown
    I have a big dataset (100Mbs/day) and a bunch of console a TCL/TK tools to view it - I want to turn it into a web app that I can build, and others can maintain. In long: my group runs simulations yielding 100s of Mbs of data daily, in multiple (mostly but not only) text forms. We have a bunch of scripts and tools, mostly old school 1990's style stuff requiring a 5-button mouse, as well as lots of ad-hoc scripts that engineers build out of frustration every month or so. These produces UIs, graphs, spreadsheets (various sizes), logs, event histories etc. I want to replace (or at least supplement) the xwindows / console style UI with a web-based one, so I need the following properties: pleasant to program can wrap existing command-line tools in separate views (I don't need to scrape GUIs or anything) as I port logic from the existing scripts I can create a modularised and pleasant codebase to replace it I can attach a web-ui to navigate between views - each view is likely to contain keys which might make sense to view in another I am new to building systems that have logic on the back-end and front-end of a web-server. from that point of view, they do this: backend wraps old-school executables, constructs calls into them and them takes the output and wraps it up, niceifies it and delivers it to the web client. For instance the tool might generate a number of indexed images (per invocation) which I might deliver all at once or on-demand. May (probably) need to to heavy stats on some sources. frontend provides navigation connecting multiple views, performs requests from one view for data from another (or self to self), etc. Probably will have some views with a lot of interactivity. Can people please point me towards viable solutions for this? I know it's a bit of an open question so as answers come in I hope to refine the spec until we have a good match. I guess I expect to see answers like "RoR!" "beans!" "Scala!" but please give an indication of why those are a good fit; I know nothing! I got bumped off SO for asking an open-ended question, so sorry if its OT here too (let me know). I take the policy that I use the best/closest matched language for a project but most of my team are extremely low level (ie pipeline stages and CDyn) so I don't have the peer group to know where to start.

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